Digital Content Designer

Contract: Permanent, 35 hours per week

Salary: £27,151 to £29,388 plus £3,954 London weighting allowance

Location: London, SW1P 2AF with hybrid working

Closing date: 18th January 2026

Interview date: 28th/29th January 2026

We re recruiting a Digital Content Designer to join our digital team in London. This is a hybrid role, with two days a week at our London office. Join us and use your expertise to amplify our mission and connect with a passionate audience.

More about the role

As a Digital Content Designer, you ll love writing, developing and optimising content for digital channels. You ll be driven to ensure content meets the needs of its audiences and create engaging user journeys that deepen our relationships with the public.

You ll spend most of your time creating, analysing and iterating content for our website, working with subject matter experts and stakeholders to translate copy or ideas into simple, clear and effective content that s in-keeping with our house style. You ll also champion user-centred design methods, content governance and digital best practice.

This is an exciting opportunity for someone who is passionate about content design, and wants to contribute to a cause that changes lives.

About you:

As a Digital Content Designer, you ll have a track record of designing and optimising digital content across a range of channels in an organisation of similar complexity. You ll be a collaborative team worker, able to build strong relationships with a range of colleagues across the organisation. And you ll be very organised, have good prioritisation skills and be confident taking initiative to deliver high-quality content to tight deadlines.

Essential Qualifications, Skills, and Experience

• Knowledge and experience of developing, testing and iterating content to meet user needs and organisational objectives

• Experience of writing engaging content for a range of digital channels eg website, email marketing

• Proven track record of measuring success of digital content and user feedback to improve content

• Experience of stakeholder management and the ability to build good working relationships across the organisation

• Substantial experience in content management systems eg Drupal

• Experience of using analytics tools eg Google Analytics, SEMrush or similar to inform content improvements

• Practical understanding of SEO best practice and how this relates to content development

• Experience of developing accessible content for a range of audiences using content design principles and championing digital best practice

• Excellent organisation and project management skills

Desirable Qualifications, Skills, and Experience

• Experience editing emails in email marketing platforms eg Dotdigital

• An interest in pet care and pet welfare

• An understanding of wider digital marketing approaches

How to apply

Click the apply button below and complete the online application process before the closing date on 18th January.

We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it weren t for their amazing efforts and commitment, we wouldn t be able to make the difference that we do today. In return, we want to provide you with the best working environment we can.

With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll
thrive in a supportive and rewarding environment.

Our generous benefits package includes:

• 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles, holiday entitlement is calculated pro-rata.

• Pension scheme with enhanced employer contribution

• Life assurance

• Unlimited access to an employee assistance programme

• Programmes for physical and mental wellbeing support

• Free access to GP via MetLife

• Recognition scheme

• Annual volunteer days

• Claim for professional fees

• Charity worker discounts across a variety of retailers.

We want you to feel valued and supported throughout your career with us. For more details on our benefits and to see how we invest in our team, visit the 'Why Work for Us' page on our website.

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.