ObjectLab currently has some exciting job opportunities based in the City of London. We've recently launched our 'break-through' global portfolio financing product, and due to phenomenal success, we're expanding our development team and need to hire several dedicated, hardworking and proficient Java Developers. Our main clients are investment banks, broker dealers and hedge funds and are located primarily in London and New York, but also have offices in Australia, the Far East, Europe and North America. We're London based, but some travelling to New York may be required from time to time. Apply here strictly no agency, thanks The Role: Experienced ESB/Mule Developer Writing, debugging and maintaining Java 5 code primarily for the enterprise server bus: Mule, JMS, Spring 2, J2EE, EJB, JBoss, Dozer, JAXB. Involvement at all stages of the process from requirements, architecture, development and some support (2/3rd line) Developing automated tests: JUnit + our own E2E test tool. Developing and maintaining the automated build suite (Maven/Ant-based). Writing documentation for developers, testers and end-users. May initially involve some 2nd/3rd line support for the first release (i.e. Dev support) outside normal business hours, for which a compensation scheme will be in place. Required skills Must have Proven experience of successful ESB/Mule development & deployment. Knowledge and experience with message oriented middleware and JMS (ActiveMQ, JBossMQ, WebSphereMQ, etc). Good understanding of Java (incl. Java 5 features like generics and annotations). Good knowledge of the core Java packages. Good developer level understanding of relational databases and SQL. Experience with automated build tools like Ant or Maven Some knowledge of XML Schema. Good verbal and written communication skills. You must be conscientious, dedicated, delivery focused, and able to work in a dynamic environment. Should have Experience with Spring (both server side and client side) Understanding of the concepts of object relational mapping in general and Hibernate in particular, ideally with some hands on experience. Good grasp of IP networking concepts. Conceptual understanding of transactions. Nice to have Experience with automated tests, including unit tests, e.g. JUnit. Basic knowledge of investment banking nomenclature. We're offering A dynamic and intellectually challenging environment with lots of responsibilities. Working amongst a friendly, delivery focused team. A competitive package that will be complemented with performance related bonuses (including stock options).
04/06/2026
Full time
ObjectLab currently has some exciting job opportunities based in the City of London. We've recently launched our 'break-through' global portfolio financing product, and due to phenomenal success, we're expanding our development team and need to hire several dedicated, hardworking and proficient Java Developers. Our main clients are investment banks, broker dealers and hedge funds and are located primarily in London and New York, but also have offices in Australia, the Far East, Europe and North America. We're London based, but some travelling to New York may be required from time to time. Apply here strictly no agency, thanks The Role: Experienced ESB/Mule Developer Writing, debugging and maintaining Java 5 code primarily for the enterprise server bus: Mule, JMS, Spring 2, J2EE, EJB, JBoss, Dozer, JAXB. Involvement at all stages of the process from requirements, architecture, development and some support (2/3rd line) Developing automated tests: JUnit + our own E2E test tool. Developing and maintaining the automated build suite (Maven/Ant-based). Writing documentation for developers, testers and end-users. May initially involve some 2nd/3rd line support for the first release (i.e. Dev support) outside normal business hours, for which a compensation scheme will be in place. Required skills Must have Proven experience of successful ESB/Mule development & deployment. Knowledge and experience with message oriented middleware and JMS (ActiveMQ, JBossMQ, WebSphereMQ, etc). Good understanding of Java (incl. Java 5 features like generics and annotations). Good knowledge of the core Java packages. Good developer level understanding of relational databases and SQL. Experience with automated build tools like Ant or Maven Some knowledge of XML Schema. Good verbal and written communication skills. You must be conscientious, dedicated, delivery focused, and able to work in a dynamic environment. Should have Experience with Spring (both server side and client side) Understanding of the concepts of object relational mapping in general and Hibernate in particular, ideally with some hands on experience. Good grasp of IP networking concepts. Conceptual understanding of transactions. Nice to have Experience with automated tests, including unit tests, e.g. JUnit. Basic knowledge of investment banking nomenclature. We're offering A dynamic and intellectually challenging environment with lots of responsibilities. Working amongst a friendly, delivery focused team. A competitive package that will be complemented with performance related bonuses (including stock options).
Our client, a fast-growing, technically driven Managed Service Provider (MSP) is looking for a 1st Line Support Engineer to join their expanding team. This is an exciting opportunity to join a company who invest heavily in their technical team and will enable you gain exposure to a wide range of technologies while developing your skills within a collaborative, forward-thinking environment. This role is based at our client's offices easily accessible to the North London / Hertfordshire areas. As a 1st Line Support Engineer, you'll be the first point of contact for technical issues across a diverse client base. You'll work closely with the 2nd and 3rd line teams, ensuring smooth resolution of incidents and providing excellent customer service at all times. Role responsibilities Handling incoming support tickets, telephone, and email queries. Providing remote technical support to clients. Troubleshooting user issues across Windows operating systems, Office 365, and networking environments. Escalating complex issues to the 2nd Line team when required. Assisting with system maintenance, monitoring, and documentation. Candidates will have: Previous experience in a 1st Line or Service Desk role, within a commercial setting Proficient with Windows 10/11 and Microsoft Office 365. Working knowledge of Intune, Jamf, SharePoint, Teams setup and Azure admin. Familiar with hosted telephony systems and Windows Server, including GPO, AD, File Servers, and other server roles. Previous experience with Windows OS (7, 8, and 10) and understanding of basic networking tools Excellent communication and problem-solving skills with a customer-first mindset. A drive to learn, develop, and progress within a technical environment. The salary for this role ranges from £28,000 to £32,000 depending on experience.
01/06/2026
Full time
Our client, a fast-growing, technically driven Managed Service Provider (MSP) is looking for a 1st Line Support Engineer to join their expanding team. This is an exciting opportunity to join a company who invest heavily in their technical team and will enable you gain exposure to a wide range of technologies while developing your skills within a collaborative, forward-thinking environment. This role is based at our client's offices easily accessible to the North London / Hertfordshire areas. As a 1st Line Support Engineer, you'll be the first point of contact for technical issues across a diverse client base. You'll work closely with the 2nd and 3rd line teams, ensuring smooth resolution of incidents and providing excellent customer service at all times. Role responsibilities Handling incoming support tickets, telephone, and email queries. Providing remote technical support to clients. Troubleshooting user issues across Windows operating systems, Office 365, and networking environments. Escalating complex issues to the 2nd Line team when required. Assisting with system maintenance, monitoring, and documentation. Candidates will have: Previous experience in a 1st Line or Service Desk role, within a commercial setting Proficient with Windows 10/11 and Microsoft Office 365. Working knowledge of Intune, Jamf, SharePoint, Teams setup and Azure admin. Familiar with hosted telephony systems and Windows Server, including GPO, AD, File Servers, and other server roles. Previous experience with Windows OS (7, 8, and 10) and understanding of basic networking tools Excellent communication and problem-solving skills with a customer-first mindset. A drive to learn, develop, and progress within a technical environment. The salary for this role ranges from £28,000 to £32,000 depending on experience.
We have a fantastic new opportunity to join our team at Smartodds as a Python Engineer. Based in North London, Smartodds provides in-depth research and analysis on sporting events around the world, supported by world-class, bespoke software platforms. We are proud of our collaborative and dynamic culture, grounded in our core values of Boldness, Open-mindedness, Ownership, and Togetherness. We are a supportive and collaborative team - our environment is open, inclusive, and focused on doing great work together. About the role. As a Python Engineer, you will be responsible for developing data pipelines and back-end solutions that meet specifications and business requirements. This will include delivering production-grade software and collaborating with the team to optimise processes to drive continuous improvement forward. Hands-on development of our pipelines and back-end applications for the acquisitions of live and post-match sports data Deliver high-quality, production-grade products in line with initial specifications and project requirements Follow coding and deployment standards set by the data engineering leadership Provide accurate project updates, feedback on progress and timelines for deliverables. Identify and escalates bottlenecks or issues within the existing codebase and propose technical and infrastructural improvements Provide 3rd line support and deploy hot-fixes as required Investigate/debug issues as needed Dedicate time to personal and professional growth by improving technical skills, expanding knowledge of relevant subjects (sports, injury, technology) and widening experience with other tools and techniques. Skills & Experiences Required Previous relevant experience within a mid-level Software Engineering position or at least 2+ years in a Junior Engineering role, working on back-end data solutions and warehousing, with exposure to the technologies listed below BSc in computer science or a similar degree Advanced knowledge of Python and API development Good understanding of data solution architectures with batch processing required, and real time processing knowledge would be an advantage Solid foundation with code-testing, preferably with TDD exposure Preferred (at least 2 out of the following) Advanced knowledge of Django, ORMS Experience with message bus (RabbitMQ/Kafka) Experience with CI/CD, Docker, Kubernetes, Gitlab Working knowledge with relational databases: PostgreSQL (ideally), MySQL, MSSQL Interest in sports, such as football (at least), cricket, tennis, horse racing. Knowledge of their rules and idiosyncrasies Others Ability to work in the UK From Day One 30 days holiday (in addition to bank & public holidays) In-house chef In-house masseuse Team sporting events 25% discount on Brentford Football Club merchandise Cycle to work scheme Employee Assistance Programme Interest-free travel season ticket loan Offsite trips Available on selected days After 3 Months Pension - Employer Contribution starting at 5.5%, and employee starting at 2.5% Income protection - 75% of salary (subject to terms & conditions) Private Medical Insurance - including coverage of any excess payment Life Assurance (4 x times earnings at time of death) Enhanced Company Sick Pay A discretionary annual bonus After 2 Years Increase in employer pension contribution to 6% (with a minimum employee contribution of 3%) Enhanced Maternity Pay Enhanced Paternity Pay After 4 Years Increase in employer pension contribution to 7% (with a minimum employee contribution of 3.5%)
31/05/2026
Full time
We have a fantastic new opportunity to join our team at Smartodds as a Python Engineer. Based in North London, Smartodds provides in-depth research and analysis on sporting events around the world, supported by world-class, bespoke software platforms. We are proud of our collaborative and dynamic culture, grounded in our core values of Boldness, Open-mindedness, Ownership, and Togetherness. We are a supportive and collaborative team - our environment is open, inclusive, and focused on doing great work together. About the role. As a Python Engineer, you will be responsible for developing data pipelines and back-end solutions that meet specifications and business requirements. This will include delivering production-grade software and collaborating with the team to optimise processes to drive continuous improvement forward. Hands-on development of our pipelines and back-end applications for the acquisitions of live and post-match sports data Deliver high-quality, production-grade products in line with initial specifications and project requirements Follow coding and deployment standards set by the data engineering leadership Provide accurate project updates, feedback on progress and timelines for deliverables. Identify and escalates bottlenecks or issues within the existing codebase and propose technical and infrastructural improvements Provide 3rd line support and deploy hot-fixes as required Investigate/debug issues as needed Dedicate time to personal and professional growth by improving technical skills, expanding knowledge of relevant subjects (sports, injury, technology) and widening experience with other tools and techniques. Skills & Experiences Required Previous relevant experience within a mid-level Software Engineering position or at least 2+ years in a Junior Engineering role, working on back-end data solutions and warehousing, with exposure to the technologies listed below BSc in computer science or a similar degree Advanced knowledge of Python and API development Good understanding of data solution architectures with batch processing required, and real time processing knowledge would be an advantage Solid foundation with code-testing, preferably with TDD exposure Preferred (at least 2 out of the following) Advanced knowledge of Django, ORMS Experience with message bus (RabbitMQ/Kafka) Experience with CI/CD, Docker, Kubernetes, Gitlab Working knowledge with relational databases: PostgreSQL (ideally), MySQL, MSSQL Interest in sports, such as football (at least), cricket, tennis, horse racing. Knowledge of their rules and idiosyncrasies Others Ability to work in the UK From Day One 30 days holiday (in addition to bank & public holidays) In-house chef In-house masseuse Team sporting events 25% discount on Brentford Football Club merchandise Cycle to work scheme Employee Assistance Programme Interest-free travel season ticket loan Offsite trips Available on selected days After 3 Months Pension - Employer Contribution starting at 5.5%, and employee starting at 2.5% Income protection - 75% of salary (subject to terms & conditions) Private Medical Insurance - including coverage of any excess payment Life Assurance (4 x times earnings at time of death) Enhanced Company Sick Pay A discretionary annual bonus After 2 Years Increase in employer pension contribution to 6% (with a minimum employee contribution of 3%) Enhanced Maternity Pay Enhanced Paternity Pay After 4 Years Increase in employer pension contribution to 7% (with a minimum employee contribution of 3.5%)
JD Sports- Head Office, Warwick House, Bury, Bury, United Kingdom Job Description Posted Thursday 28 May 2026 at 00:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people led, innovative and customer focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role: Technology Infrastructure Engineer Location: Bury, Greater Manchester We are looking for an experienced IT Infrastructure Engineer with a logical mindset and a passion for technology to join our team. Reporting to the Technology Infrastructure Team Lead, you will be responsible for maintaining and supporting internal infrastructure and cloud services. You'll play a crucial role in the day to day operations and stability of our IT environment. This role spans Windows Server, hardware, security, cloud technologies, identity management and automation. The responsibilities cover a mix of BAU support and escalations with project based work. Operational Support & Incident Management Act as a 3rd line escalation point for infrastructure related incidents escalated from the Service Desk, driving issues through to resolution. Respond to critical incidents in line with agreed SLAs, ensuring minimal disruption to business services. Investigate recurring incidents and proactively identify root causes and opportunities for long term improvement. Infrastructure Administration Perform day to day server administration tasks across the infrastructure estate. Undertake routine administration of Windows Server, Active Directory, and VMware vSphere environments. Carry out routine maintenance tasks such as applying patches, configuration changes, and system updates. Support server and storage hardware platforms, with preference for HPE solutions. Carry out cloud based administration and troubleshooting across Microsoft Azure, Google Cloud Platform (GCP), and Microsoft 365. Support identity, access, and core infrastructure workloads within cloud and SaaS platforms. Project Work Complete technical project work across infrastructure technologies including server hardware, storage, Active Directory, VMware vSphere, Windows Server, Veeam, Microsoft Azure, GCP, and Microsoft 365. Take technical responsibility for small infrastructure projects as allocated by the line manager. Assist senior engineers with technical delivery on larger infrastructure projects involving changes to core systems and platforms. Experience with Windows Server administration, deployment, and troubleshooting. In depth knowledge of Active Directory, including Group Policy. Good understanding of networking fundamentals, including DNS and DHCP. Experience administering and supporting VMware vSphere (7.0+). Strong knowledge around Entra ID and RBAC, PIM and Enterprise App/SSO functionalities. Experience supporting server and storage hardware, preferably HPE platforms. Strong analytical skills, enabling rapid and accurate responses to reactive technical issues. Experience with AWS, GCP and Azure platforms. Understanding of Terraform and GitHub administration. Experience with CyberArk and/or Zscaler (ZIA, ZPA). Personal Attributes Organised, punctual, and detail oriented. Strong communicator able to engage both technical and non technical audiences. Proactive and capable of working independently. We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff discount on JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
31/05/2026
Full time
JD Sports- Head Office, Warwick House, Bury, Bury, United Kingdom Job Description Posted Thursday 28 May 2026 at 00:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people led, innovative and customer focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role: Technology Infrastructure Engineer Location: Bury, Greater Manchester We are looking for an experienced IT Infrastructure Engineer with a logical mindset and a passion for technology to join our team. Reporting to the Technology Infrastructure Team Lead, you will be responsible for maintaining and supporting internal infrastructure and cloud services. You'll play a crucial role in the day to day operations and stability of our IT environment. This role spans Windows Server, hardware, security, cloud technologies, identity management and automation. The responsibilities cover a mix of BAU support and escalations with project based work. Operational Support & Incident Management Act as a 3rd line escalation point for infrastructure related incidents escalated from the Service Desk, driving issues through to resolution. Respond to critical incidents in line with agreed SLAs, ensuring minimal disruption to business services. Investigate recurring incidents and proactively identify root causes and opportunities for long term improvement. Infrastructure Administration Perform day to day server administration tasks across the infrastructure estate. Undertake routine administration of Windows Server, Active Directory, and VMware vSphere environments. Carry out routine maintenance tasks such as applying patches, configuration changes, and system updates. Support server and storage hardware platforms, with preference for HPE solutions. Carry out cloud based administration and troubleshooting across Microsoft Azure, Google Cloud Platform (GCP), and Microsoft 365. Support identity, access, and core infrastructure workloads within cloud and SaaS platforms. Project Work Complete technical project work across infrastructure technologies including server hardware, storage, Active Directory, VMware vSphere, Windows Server, Veeam, Microsoft Azure, GCP, and Microsoft 365. Take technical responsibility for small infrastructure projects as allocated by the line manager. Assist senior engineers with technical delivery on larger infrastructure projects involving changes to core systems and platforms. Experience with Windows Server administration, deployment, and troubleshooting. In depth knowledge of Active Directory, including Group Policy. Good understanding of networking fundamentals, including DNS and DHCP. Experience administering and supporting VMware vSphere (7.0+). Strong knowledge around Entra ID and RBAC, PIM and Enterprise App/SSO functionalities. Experience supporting server and storage hardware, preferably HPE platforms. Strong analytical skills, enabling rapid and accurate responses to reactive technical issues. Experience with AWS, GCP and Azure platforms. Understanding of Terraform and GitHub administration. Experience with CyberArk and/or Zscaler (ZIA, ZPA). Personal Attributes Organised, punctual, and detail oriented. Strong communicator able to engage both technical and non technical audiences. Proactive and capable of working independently. We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff discount on JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
Location: UK - London, UK - Reading, UK - Hatfield, UK - Nottingham, UK - Manchester, UK - Milton Keynes, UK - Birmingham Job-ID: 214368 Contract type: Standard Business Unit: IT Consulting Life on the team Location:North England Clearance Must be eligible to pass Security Clearance Join a forward-thinking team where you'll play a key role in building and evolving enterprise-grade cloud platforms in Microsoft Azure. You'll be part of a collaborative, cloud-focused engineering team working at the heart of modern infrastructure delivery. Expect to work closely with architects, developers, and security specialists to design and operate robust Azure environments. What you'll do Design and deploy Azure infrastructure using Infrastructure-as-Code (Bicep, ARM, Terraform) Configure and manage networking components (VNets, NSGs, Firewalls, Private Endpoints, Load Balancers) Deliver and support compute services including VMs, App Services, and containers Implement security and governance controls (RBAC, Azure Policy, Management Groups) Build and support landing zones and foundational cloud environments Manage monitoring and observability using Azure Monitor, Log Analytics, and alerts Support CI/CD pipelines using Azure DevOps or GitHub Actions Automate operational tasks using PowerShell, Azure CLI, or Functions Maintain and support Azure Kubernetes Service (AKS) and container platforms Troubleshoot complex issues and provide 3rd-line support and root cause analysis Optimise cloud environments for cost, performance, and resilience Contribute to documentation, standards, and platform maturity What you'll need Strong experience with Azure core services (Compute, Storage, Networking, Security) Hands-on experience with Infrastructure-as-Code (Bicep, ARM, or Terraform) Solid understanding of Azure networking and cloud architecture principles Experience with monitoring, logging, and observability tools Ability to troubleshoot and resolve complex cloud issuesExperience with automation and scripting (PowerShell, Azure CLI) Strong collaboration and communication skills Experience with Azure Kubernetes Service (AKS) and containerisation Knowledge of Azure governance frameworks and landing zones Familiarity with CI/CD pipelines and DevOps practices Understanding of identity and access management (Entra ID, managed identities) If you're passionate about cloud engineering and want to make an impact in a modern Azure environment, this role is for you. About us With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world's greatest organisations, driving digital transformation, enabling people and their business.
29/05/2026
Full time
Location: UK - London, UK - Reading, UK - Hatfield, UK - Nottingham, UK - Manchester, UK - Milton Keynes, UK - Birmingham Job-ID: 214368 Contract type: Standard Business Unit: IT Consulting Life on the team Location:North England Clearance Must be eligible to pass Security Clearance Join a forward-thinking team where you'll play a key role in building and evolving enterprise-grade cloud platforms in Microsoft Azure. You'll be part of a collaborative, cloud-focused engineering team working at the heart of modern infrastructure delivery. Expect to work closely with architects, developers, and security specialists to design and operate robust Azure environments. What you'll do Design and deploy Azure infrastructure using Infrastructure-as-Code (Bicep, ARM, Terraform) Configure and manage networking components (VNets, NSGs, Firewalls, Private Endpoints, Load Balancers) Deliver and support compute services including VMs, App Services, and containers Implement security and governance controls (RBAC, Azure Policy, Management Groups) Build and support landing zones and foundational cloud environments Manage monitoring and observability using Azure Monitor, Log Analytics, and alerts Support CI/CD pipelines using Azure DevOps or GitHub Actions Automate operational tasks using PowerShell, Azure CLI, or Functions Maintain and support Azure Kubernetes Service (AKS) and container platforms Troubleshoot complex issues and provide 3rd-line support and root cause analysis Optimise cloud environments for cost, performance, and resilience Contribute to documentation, standards, and platform maturity What you'll need Strong experience with Azure core services (Compute, Storage, Networking, Security) Hands-on experience with Infrastructure-as-Code (Bicep, ARM, or Terraform) Solid understanding of Azure networking and cloud architecture principles Experience with monitoring, logging, and observability tools Ability to troubleshoot and resolve complex cloud issuesExperience with automation and scripting (PowerShell, Azure CLI) Strong collaboration and communication skills Experience with Azure Kubernetes Service (AKS) and containerisation Knowledge of Azure governance frameworks and landing zones Familiarity with CI/CD pipelines and DevOps practices Understanding of identity and access management (Entra ID, managed identities) If you're passionate about cloud engineering and want to make an impact in a modern Azure environment, this role is for you. About us With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world's greatest organisations, driving digital transformation, enabling people and their business.
JD Sports- Head Office, Warwick House, Bury, Bury, United Kingdom Job Description Posted Tuesday 26 May 2026 at 00:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Title: Organisation/ Team: JD Sports Fashion Plc Group IT Reporting to: First Line Service Desk Team Leader Location: JD HO, Bury Level: 6 Approx # of Direct Reports: 0 Business Environment JD Sports Fashion Plc has long been established as the leading UK specialised multiple retailer of fashionable branded and own brand sports and casual wear, principally through the growth of its main retail fascia, JD Sports. The group now has over 1500 stores and is continuing to grow. We instil our staff with the knowledge and training they need to fulfil challenging and rewarding careers. Our workforce is built on motivated self-starters and we encourage our people to constantly seek ways to improve our business. This means challenging the way we merchandise, sell and manage the business, being creative and forward thinking in suggesting alternative solutions. Problems are solved and opportunities seized by people from all levels of the organisation, working together. Role Description Reporting to the IT Service Desk First Line team leader the Tech Support Analyst will be responsible for providing 1 st line technical support to the JD Group fascias and offices. To provide technical support, including detection, recording, analysis and the resolution of incidents received via phone, email, intranet and walk-up. Respond to support enquiries directly from clients, and help them resolve hardware and / or software problems. To maintain a high degree of customer service for all support queries and adhere to all service management principles. To arrange for external technical support where problems cannot be resolved in house. Work closely with the service support teams, development teams and key business stake holders to ensure that incidents are managed through to resolution. Responsibilities General To provide 1 st line technical support for the IT functions of the business. Respond to support enquiries directly from clients and help them to resolve hardware and / or software problems. Via Phone & Ticketing System. To log all support calls within the ITSM call logging tool. To maintain a high degree of customer service for all support queries and adhere to all service management principles. Liaise and work with other JD Technical teams as required (e.g escalating to 2 nd Line) Liaise with 3rd Party technical support teams when necessary. Assist and work alongside Knowledge Management to document working procedures. Establish and maintain effective relationships with the business users and group IT teams. Own customer issues and drive through to resolution. Assist ITIL managers in the development and maintenance of IT Support processes. Proactively identify areas for improvement and drive through to implementation. Experience & Knowledge Excellent written and verbal communication skills, with the ability to clearly and effectively convey information to colleagues, stakeholders, and end users. Proven ability to identify technical and operational issues promptly, accurately log them, and escalate or communicate appropriately to relevant personnel. Able to remain calm and structured when working under pressure, maintaining clarity and focus in high-demand or time-sensitive situations. Comfortable working in a dynamic, fast-paced setting, with the ability to quickly adapt to changing priorities and demands. Demonstrated capability to manage multiple tasks simultaneously, ensuring consistent attention to detail and timely delivery across all responsibilities. Experience in a retail environment. Experience of working in an ITIL environment, understanding how the end to end processes work across the organisation. Ability to demonstrate both business and IT benefits where appropriate. An appreciation of ERP solutions, standards, tools and techniques. Skills / Behaviours Incident diagnosis and Problem solving skills within an IT environment. Excellent interpersonal, communication and negotiation skills, both verbal and written. Ability to plan, coordinate and prioritise different activities. Ability to liaise with, and relate to, a broad spectrum of individuals. Strong customer service ethos with a can do mentality. Comfortable in playing a key role within a team environment. A flexible approach to the provision of support services to a dynamic, growing business. A strong desire to learn new skills. Good working knowledge of Microsoft Windows (v7 & v8) & Office packages (2007, 2010, 2013 & 365). Good network knowledge (WAN / LAN). Good understanding of PC hardware set-up, configuration and maintenance. Understanding the business drivers (e.g. tangible, intangible benefits). Understanding of MAC OSX & iOS (including MDM). We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work. JD Sports- Head Office, Warwick House, Bury, Bury, United Kingdom
28/05/2026
Full time
JD Sports- Head Office, Warwick House, Bury, Bury, United Kingdom Job Description Posted Tuesday 26 May 2026 at 00:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Title: Organisation/ Team: JD Sports Fashion Plc Group IT Reporting to: First Line Service Desk Team Leader Location: JD HO, Bury Level: 6 Approx # of Direct Reports: 0 Business Environment JD Sports Fashion Plc has long been established as the leading UK specialised multiple retailer of fashionable branded and own brand sports and casual wear, principally through the growth of its main retail fascia, JD Sports. The group now has over 1500 stores and is continuing to grow. We instil our staff with the knowledge and training they need to fulfil challenging and rewarding careers. Our workforce is built on motivated self-starters and we encourage our people to constantly seek ways to improve our business. This means challenging the way we merchandise, sell and manage the business, being creative and forward thinking in suggesting alternative solutions. Problems are solved and opportunities seized by people from all levels of the organisation, working together. Role Description Reporting to the IT Service Desk First Line team leader the Tech Support Analyst will be responsible for providing 1 st line technical support to the JD Group fascias and offices. To provide technical support, including detection, recording, analysis and the resolution of incidents received via phone, email, intranet and walk-up. Respond to support enquiries directly from clients, and help them resolve hardware and / or software problems. To maintain a high degree of customer service for all support queries and adhere to all service management principles. To arrange for external technical support where problems cannot be resolved in house. Work closely with the service support teams, development teams and key business stake holders to ensure that incidents are managed through to resolution. Responsibilities General To provide 1 st line technical support for the IT functions of the business. Respond to support enquiries directly from clients and help them to resolve hardware and / or software problems. Via Phone & Ticketing System. To log all support calls within the ITSM call logging tool. To maintain a high degree of customer service for all support queries and adhere to all service management principles. Liaise and work with other JD Technical teams as required (e.g escalating to 2 nd Line) Liaise with 3rd Party technical support teams when necessary. Assist and work alongside Knowledge Management to document working procedures. Establish and maintain effective relationships with the business users and group IT teams. Own customer issues and drive through to resolution. Assist ITIL managers in the development and maintenance of IT Support processes. Proactively identify areas for improvement and drive through to implementation. Experience & Knowledge Excellent written and verbal communication skills, with the ability to clearly and effectively convey information to colleagues, stakeholders, and end users. Proven ability to identify technical and operational issues promptly, accurately log them, and escalate or communicate appropriately to relevant personnel. Able to remain calm and structured when working under pressure, maintaining clarity and focus in high-demand or time-sensitive situations. Comfortable working in a dynamic, fast-paced setting, with the ability to quickly adapt to changing priorities and demands. Demonstrated capability to manage multiple tasks simultaneously, ensuring consistent attention to detail and timely delivery across all responsibilities. Experience in a retail environment. Experience of working in an ITIL environment, understanding how the end to end processes work across the organisation. Ability to demonstrate both business and IT benefits where appropriate. An appreciation of ERP solutions, standards, tools and techniques. Skills / Behaviours Incident diagnosis and Problem solving skills within an IT environment. Excellent interpersonal, communication and negotiation skills, both verbal and written. Ability to plan, coordinate and prioritise different activities. Ability to liaise with, and relate to, a broad spectrum of individuals. Strong customer service ethos with a can do mentality. Comfortable in playing a key role within a team environment. A flexible approach to the provision of support services to a dynamic, growing business. A strong desire to learn new skills. Good working knowledge of Microsoft Windows (v7 & v8) & Office packages (2007, 2010, 2013 & 365). Good network knowledge (WAN / LAN). Good understanding of PC hardware set-up, configuration and maintenance. Understanding the business drivers (e.g. tangible, intangible benefits). Understanding of MAC OSX & iOS (including MDM). We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work. JD Sports- Head Office, Warwick House, Bury, Bury, United Kingdom
JD Sports- Head Office, Warwick House, Bury, Bury, United Kingdom Job Description Posted Tuesday 26 May 2026 at 00:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Title: Organisation/ Team: JD Sports Fashion Plc Group IT Reporting to: First Line Service Desk Team Leader Location: JD HO, Bury Level: 6 Approx # of Direct Reports: 0 Business Environment JD Sports Fashion Plc has long been established as the leading UK specialised multiple retailer of fashionable branded and own brand sports and casual wear, principally through the growth of its main retail fascia, JD Sports. The group now has over 1500 stores and is continuing to grow. We instil our staff with the knowledge and training they need to fulfil challenging and rewarding careers. Our workforce is built on motivated self-starters and we encourage our people to constantly seek ways to improve our business. This means challenging the way we merchandise, sell and manage the business, being creative and forward thinking in suggesting alternative solutions. Problems are solved and opportunities seized by people from all levels of the organisation, working together. Role Description Reporting to the IT Service Desk First Line team leader the Tech Support Analyst will be responsible for providing 1 st line technical support to the JD Group fascias and offices. To provide technical support, including detection, recording, analysis and the resolution of incidents received via phone, email, intranet and walk-up. Respond to support enquiries directly from clients, and help them resolve hardware and / or software problems. To maintain a high degree of customer service for all support queries and adhere to all service management principles. To arrange for external technical support where problems cannot be resolved in house. Work closely with the service support teams, development teams and key business stake holders to ensure that incidents are managed through to resolution. Responsibilities General To provide 1 st line technical support for the IT functions of the business. Respond to support enquiries directly from clients and help them to resolve hardware and / or software problems. Via Phone & Ticketing System. To log all support calls within the ITSM call logging tool. To maintain a high degree of customer service for all support queries and adhere to all service management principles. Liaise and work with other JD Technical teams as required (e.g escalating to 2 nd Line) Liaise with 3rd Party technical support teams when necessary. Assist and work alongside Knowledge Management to document working procedures. Establish and maintain effective relationships with the business users and group IT teams. Own customer issues and drive through to resolution. Assist ITIL managers in the development and maintenance of IT Support processes. Proactively identify areas for improvement and drive through to implementation. Experience & Knowledge Excellent written and verbal communication skills, with the ability to clearly and effectively convey information to colleagues, stakeholders, and end users. Proven ability to identify technical and operational issues promptly, accurately log them, and escalate or communicate appropriately to relevant personnel. Able to remain calm and structured when working under pressure, maintaining clarity and focus in high-demand or time-sensitive situations. Comfortable working in a dynamic, fast-paced setting, with the ability to quickly adapt to changing priorities and demands. Demonstrated capability to manage multiple tasks simultaneously, ensuring consistent attention to detail and timely delivery across all responsibilities. Experience in a retail environment. Experience of working in an ITIL environment, understanding how the end to end processes work across the organisation. Ability to demonstrate both business and IT benefits where appropriate. An appreciation of ERP solutions, standards, tools and techniques. Skills / Behaviours Incident diagnosis and Problem solving skills within an IT environment. Excellent interpersonal, communication and negotiation skills, both verbal and written. Ability to plan, coordinate and prioritise different activities. Ability to liaise with, and relate to, a broad spectrum of individuals. Strong customer service ethos with a can do mentality. Comfortable in playing a key role within a team environment. A flexible approach to the provision of support services to a dynamic, growing business. A strong desire to learn new skills. Good working knowledge of Microsoft Windows (v7 & v8) & Office packages (2007, 2010, 2013 & 365). Good network knowledge (WAN / LAN). Good understanding of PC hardware set-up, configuration and maintenance. Understanding the business drivers (e.g. tangible, intangible benefits). Understanding of MAC OSX & iOS (including MDM). We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work. JD Sports- Head Office, Warwick House, Bury, Bury, United Kingdom
28/05/2026
Full time
JD Sports- Head Office, Warwick House, Bury, Bury, United Kingdom Job Description Posted Tuesday 26 May 2026 at 00:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Title: Organisation/ Team: JD Sports Fashion Plc Group IT Reporting to: First Line Service Desk Team Leader Location: JD HO, Bury Level: 6 Approx # of Direct Reports: 0 Business Environment JD Sports Fashion Plc has long been established as the leading UK specialised multiple retailer of fashionable branded and own brand sports and casual wear, principally through the growth of its main retail fascia, JD Sports. The group now has over 1500 stores and is continuing to grow. We instil our staff with the knowledge and training they need to fulfil challenging and rewarding careers. Our workforce is built on motivated self-starters and we encourage our people to constantly seek ways to improve our business. This means challenging the way we merchandise, sell and manage the business, being creative and forward thinking in suggesting alternative solutions. Problems are solved and opportunities seized by people from all levels of the organisation, working together. Role Description Reporting to the IT Service Desk First Line team leader the Tech Support Analyst will be responsible for providing 1 st line technical support to the JD Group fascias and offices. To provide technical support, including detection, recording, analysis and the resolution of incidents received via phone, email, intranet and walk-up. Respond to support enquiries directly from clients, and help them resolve hardware and / or software problems. To maintain a high degree of customer service for all support queries and adhere to all service management principles. To arrange for external technical support where problems cannot be resolved in house. Work closely with the service support teams, development teams and key business stake holders to ensure that incidents are managed through to resolution. Responsibilities General To provide 1 st line technical support for the IT functions of the business. Respond to support enquiries directly from clients and help them to resolve hardware and / or software problems. Via Phone & Ticketing System. To log all support calls within the ITSM call logging tool. To maintain a high degree of customer service for all support queries and adhere to all service management principles. Liaise and work with other JD Technical teams as required (e.g escalating to 2 nd Line) Liaise with 3rd Party technical support teams when necessary. Assist and work alongside Knowledge Management to document working procedures. Establish and maintain effective relationships with the business users and group IT teams. Own customer issues and drive through to resolution. Assist ITIL managers in the development and maintenance of IT Support processes. Proactively identify areas for improvement and drive through to implementation. Experience & Knowledge Excellent written and verbal communication skills, with the ability to clearly and effectively convey information to colleagues, stakeholders, and end users. Proven ability to identify technical and operational issues promptly, accurately log them, and escalate or communicate appropriately to relevant personnel. Able to remain calm and structured when working under pressure, maintaining clarity and focus in high-demand or time-sensitive situations. Comfortable working in a dynamic, fast-paced setting, with the ability to quickly adapt to changing priorities and demands. Demonstrated capability to manage multiple tasks simultaneously, ensuring consistent attention to detail and timely delivery across all responsibilities. Experience in a retail environment. Experience of working in an ITIL environment, understanding how the end to end processes work across the organisation. Ability to demonstrate both business and IT benefits where appropriate. An appreciation of ERP solutions, standards, tools and techniques. Skills / Behaviours Incident diagnosis and Problem solving skills within an IT environment. Excellent interpersonal, communication and negotiation skills, both verbal and written. Ability to plan, coordinate and prioritise different activities. Ability to liaise with, and relate to, a broad spectrum of individuals. Strong customer service ethos with a can do mentality. Comfortable in playing a key role within a team environment. A flexible approach to the provision of support services to a dynamic, growing business. A strong desire to learn new skills. Good working knowledge of Microsoft Windows (v7 & v8) & Office packages (2007, 2010, 2013 & 365). Good network knowledge (WAN / LAN). Good understanding of PC hardware set-up, configuration and maintenance. Understanding the business drivers (e.g. tangible, intangible benefits). Understanding of MAC OSX & iOS (including MDM). We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work. JD Sports- Head Office, Warwick House, Bury, Bury, United Kingdom
PTS Coach and Contract Manager Location: Northamptonshire/London/Remote Hybrid 37 hours - £29,000 pa Flexible working hours can be considered This is no ordinary manager role, instead, as a Person-led, Transitional and Strength-based coach and contract manager, you will: Manage, monitor and report on some exciting and diverse contracts including social prescribing, hospital to home and work within supported housing Support a team of coaches who walk alongside people experiencing tough times, listening, identifying system barriers and working to overcome them. Unleash your inner activist and contribute to challenging and changing systems around homelessness, substance use, social care, mental health and criminal justice. Share your experience to influence locally and with others across the UK. About Mayday Mayday is an organisation with a network of passionate social activists working to bring about systemic change, whilst offering people going through tough times such as homelessness, leaving care, coming out of prison or experiencing emotional trauma, person-led and strength-based support through its PTS Response. The Role This is an opportunity for someone who understands that in the world today, the problem is not people with 'complex needs' but a broken system. A system that is failing to treat people as people. A system that traps and institutionalises people. With a keen eye for detail, a natural ability to be organised, you will bring your analytical skills, to not just support the provision of person-led work, but to monitor, analyse and report on a number of contracts through the lens of deep listening, learning and positive challenge. As a PTS coach manager, you will have a deep understanding of power dynamics and the need to create an environment where coaches have the freedom and autonomy to work to the agenda of the people they walk alongside, and not just to tick the boxes of contracts. This role is not for the faint hearted, it is for someone with a passion for social justice, and the energy and determination to make systems work for people going through tough times. Mayday is looking for someone who believes in people; a person who is comfortable supporting coaches who walk alongside someone to identify and overcome barriers, to connect people with a positive community network and friendships, build on their strengths and achieve the future they want. Applications close: Wednesday 17th November. An online interactive group session will take place on Monday 22nd November, followed by formal individual interviews on Tuesday 23rd November. To Apply and for More Information: If you would like to apply and find out more about this position, please click the apply button to be directed to our website. Please note this post is subject to an Enhanced Level Disclosure & Barring Service check. No agencies please.
09/11/2021
Full time
PTS Coach and Contract Manager Location: Northamptonshire/London/Remote Hybrid 37 hours - £29,000 pa Flexible working hours can be considered This is no ordinary manager role, instead, as a Person-led, Transitional and Strength-based coach and contract manager, you will: Manage, monitor and report on some exciting and diverse contracts including social prescribing, hospital to home and work within supported housing Support a team of coaches who walk alongside people experiencing tough times, listening, identifying system barriers and working to overcome them. Unleash your inner activist and contribute to challenging and changing systems around homelessness, substance use, social care, mental health and criminal justice. Share your experience to influence locally and with others across the UK. About Mayday Mayday is an organisation with a network of passionate social activists working to bring about systemic change, whilst offering people going through tough times such as homelessness, leaving care, coming out of prison or experiencing emotional trauma, person-led and strength-based support through its PTS Response. The Role This is an opportunity for someone who understands that in the world today, the problem is not people with 'complex needs' but a broken system. A system that is failing to treat people as people. A system that traps and institutionalises people. With a keen eye for detail, a natural ability to be organised, you will bring your analytical skills, to not just support the provision of person-led work, but to monitor, analyse and report on a number of contracts through the lens of deep listening, learning and positive challenge. As a PTS coach manager, you will have a deep understanding of power dynamics and the need to create an environment where coaches have the freedom and autonomy to work to the agenda of the people they walk alongside, and not just to tick the boxes of contracts. This role is not for the faint hearted, it is for someone with a passion for social justice, and the energy and determination to make systems work for people going through tough times. Mayday is looking for someone who believes in people; a person who is comfortable supporting coaches who walk alongside someone to identify and overcome barriers, to connect people with a positive community network and friendships, build on their strengths and achieve the future they want. Applications close: Wednesday 17th November. An online interactive group session will take place on Monday 22nd November, followed by formal individual interviews on Tuesday 23rd November. To Apply and for More Information: If you would like to apply and find out more about this position, please click the apply button to be directed to our website. Please note this post is subject to an Enhanced Level Disclosure & Barring Service check. No agencies please.
The global leader in high performance, multi asset order and execution management solutions is actively seeking an experienced Technical Analyst to join their growing team in London. The successful applicant will work on their flagship Sell Side Order Management System throughout the implementation and support aspects of the project delivery lifecycle, working across our global teams and client facing with our investment banking / trading clients. The company, founded in 1996, introduced the first trading system that enabled clients to control and customize their proprietary algorithms while maintaining the confidentiality of their trading strategies via a vendor-provided, broker-neutral platform. Their worldwide client base spans more than 175 buy- and sell-side institutions, including investment banks, hedge funds, asset managers, commodity trading advisors and institutional brokers. Located in Great Neck, NY with offices in North America, Europe and Asia, the company maintains an experienced staff of developers, programmers, strategists and product specialists, who work hand-in-hand with their clients' technologists and traders to break new ground in the field of electronic trading. The company offers competitive salaries, bonuses and a comprehensive benefits package. About You: As a Technical Analyst, you will have a sound technical foundation to implement and integrate our trading platform on client site, with an emphasis on technical support Key Responsibilities: Implementation and integration Technical support Client services and relationship management Work closely with the Regional Executives of Sell Side OMS Communicate progress Work across functions with stakeholders Suggest improvements to systems and processes Key Requirements: Experience in technical implementation and support Trading systems Front to back office experience Trade support with time critical responsiveness Escalation management FIX protocol Programming experience Scripting, C++, SQL, Linux / Unix Strong analytical skills Methodical / analytical Client focused Excellent communication skills Desirable: Global equities trading business knowledge Working within global teams Agile, Kanban, Scrum, Waterfall Does this sound like you? The company would love to hear from you. You can click APPLY to send your CV for immediate consideration. The company is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. Candidates with previous job titles and experience including; IT Support Engineer, 1st Line Support Engineer, 2nd Line Support Engineer, IT Support Technician, Service Desk Technician, Helpdesk Engineer, IT Service Desk, Linux or Windows Systems Administrator, Infrastructure Systems Engineer, Technician, Infrastructure, VMWare ESX, HyperV, Active Directory, Windows, Citrix, Exchange, SAN, Cisco, CCNA, CCNP, IT Engineer, Networks Engineer, IT Technician, Systems Engineer, Cisco, 3rd Line Support, Network Technician, Implementation Engineer, Systems Implementation Manager, C++, Java, Python, SQL may also be considered. IND123
15/09/2021
Full time
The global leader in high performance, multi asset order and execution management solutions is actively seeking an experienced Technical Analyst to join their growing team in London. The successful applicant will work on their flagship Sell Side Order Management System throughout the implementation and support aspects of the project delivery lifecycle, working across our global teams and client facing with our investment banking / trading clients. The company, founded in 1996, introduced the first trading system that enabled clients to control and customize their proprietary algorithms while maintaining the confidentiality of their trading strategies via a vendor-provided, broker-neutral platform. Their worldwide client base spans more than 175 buy- and sell-side institutions, including investment banks, hedge funds, asset managers, commodity trading advisors and institutional brokers. Located in Great Neck, NY with offices in North America, Europe and Asia, the company maintains an experienced staff of developers, programmers, strategists and product specialists, who work hand-in-hand with their clients' technologists and traders to break new ground in the field of electronic trading. The company offers competitive salaries, bonuses and a comprehensive benefits package. About You: As a Technical Analyst, you will have a sound technical foundation to implement and integrate our trading platform on client site, with an emphasis on technical support Key Responsibilities: Implementation and integration Technical support Client services and relationship management Work closely with the Regional Executives of Sell Side OMS Communicate progress Work across functions with stakeholders Suggest improvements to systems and processes Key Requirements: Experience in technical implementation and support Trading systems Front to back office experience Trade support with time critical responsiveness Escalation management FIX protocol Programming experience Scripting, C++, SQL, Linux / Unix Strong analytical skills Methodical / analytical Client focused Excellent communication skills Desirable: Global equities trading business knowledge Working within global teams Agile, Kanban, Scrum, Waterfall Does this sound like you? The company would love to hear from you. You can click APPLY to send your CV for immediate consideration. The company is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. Candidates with previous job titles and experience including; IT Support Engineer, 1st Line Support Engineer, 2nd Line Support Engineer, IT Support Technician, Service Desk Technician, Helpdesk Engineer, IT Service Desk, Linux or Windows Systems Administrator, Infrastructure Systems Engineer, Technician, Infrastructure, VMWare ESX, HyperV, Active Directory, Windows, Citrix, Exchange, SAN, Cisco, CCNA, CCNP, IT Engineer, Networks Engineer, IT Technician, Systems Engineer, Cisco, 3rd Line Support, Network Technician, Implementation Engineer, Systems Implementation Manager, C++, Java, Python, SQL may also be considered. IND123
Job Title: Network Security Engineer Contract Type: Permanent Salary Range: £40,000 to £55,000 Location: Redhill, Surrey Start Date: ASAP My client supply 160 million litres of clean water every day to over 735,000 people in parts of Surrey, Kent and South London. Their supply area is 322 square miles extending from Morden and South Croydon in the north to Gatwick Airport in the south and from Cobham, Leatherhead and Dorking in the west to Edenbridge in the east. As you can imagine, Critical National Infrastructure is a key target for those seeking maximum disruption to our everyday lives which is why my client are seeking a Network Security Engineer to bolster their Security maturity. The Security/Network Engineer will report directly to the Cyber Security Lead and will play an integral role in advising and defining the network structure and security policies. Job responsibilities: Maximise network performance by proactively monitoring performance and troubleshooting network problems and outages. Undertake network fault investigations in local and wide area environments using information from multiple sources. Lead response activities to minimise the impact of cyber incidents, including technical investigation into the root cause and extent of any damage. Provide 3rd line network support, responsible for managing security and network related tickets in the ITSM toolset. Support and administer Checkpoint firewall environments. Ensure network equipment is kept updated with latest software releases. Take a lead role in infrastructure projects and provide support and enhancement to other infrastructure projects which includes implementing new solutions and improving resilience of the current environment. Manage business continuity plans, ensuring annual testing and maintenance. Communicate at a senior level with key stakeholders to communicate findings, vulnerabilities, provide recommendations to improve network performance. Influence development and maintenance of security strategies and policies. Experience required: Proven background and experience within an IT Network and Security based role Experience with cloud-based infrastructure (AWS, Azure and MS O365 Security) Previous hands on experience of managing firewalls as listed above in a BAU and project environment Knowledge required: Knowledge of security standards and regulations (NIST, ISO 27001, SOC2) Working knowledge of; Palo Alto Checkpoint Mimecast McAfee ePO NetApp Microsoft Hyper-V In-Depth understanding of networking fundamentals including: Network topology, Layer 2/Layer 3 Switching, VLANs, Routing, VPNs. If you believe you satisfy some or all of the specification please do no hesitate in applying!
15/09/2021
Full time
Job Title: Network Security Engineer Contract Type: Permanent Salary Range: £40,000 to £55,000 Location: Redhill, Surrey Start Date: ASAP My client supply 160 million litres of clean water every day to over 735,000 people in parts of Surrey, Kent and South London. Their supply area is 322 square miles extending from Morden and South Croydon in the north to Gatwick Airport in the south and from Cobham, Leatherhead and Dorking in the west to Edenbridge in the east. As you can imagine, Critical National Infrastructure is a key target for those seeking maximum disruption to our everyday lives which is why my client are seeking a Network Security Engineer to bolster their Security maturity. The Security/Network Engineer will report directly to the Cyber Security Lead and will play an integral role in advising and defining the network structure and security policies. Job responsibilities: Maximise network performance by proactively monitoring performance and troubleshooting network problems and outages. Undertake network fault investigations in local and wide area environments using information from multiple sources. Lead response activities to minimise the impact of cyber incidents, including technical investigation into the root cause and extent of any damage. Provide 3rd line network support, responsible for managing security and network related tickets in the ITSM toolset. Support and administer Checkpoint firewall environments. Ensure network equipment is kept updated with latest software releases. Take a lead role in infrastructure projects and provide support and enhancement to other infrastructure projects which includes implementing new solutions and improving resilience of the current environment. Manage business continuity plans, ensuring annual testing and maintenance. Communicate at a senior level with key stakeholders to communicate findings, vulnerabilities, provide recommendations to improve network performance. Influence development and maintenance of security strategies and policies. Experience required: Proven background and experience within an IT Network and Security based role Experience with cloud-based infrastructure (AWS, Azure and MS O365 Security) Previous hands on experience of managing firewalls as listed above in a BAU and project environment Knowledge required: Knowledge of security standards and regulations (NIST, ISO 27001, SOC2) Working knowledge of; Palo Alto Checkpoint Mimecast McAfee ePO NetApp Microsoft Hyper-V In-Depth understanding of networking fundamentals including: Network topology, Layer 2/Layer 3 Switching, VLANs, Routing, VPNs. If you believe you satisfy some or all of the specification please do no hesitate in applying!
My client is looking for Support Engineer to be responsible for providing predominantly 2nd/3rd line software and hardware support to a broad range of end clients. Working as part of a small team this role is to ensure support requests are effectively managed throughout their lifecycle, providing business users with timely solutions and excellent customer service. Central to this is the IT Helpdesk team who provide day to day support to the users in person and online. This role is primarily is focused around on-site support where remote support is not possible. Key Duties * Providing an excellent customer service to clients. * Resolving helpdesk queries and tickets. * Schedule appointments, prepare presentations, demonstrate equipment. * Develop solutions that demonstrate value added benefits to customers. * Listen and understand customer needs and requirements with high priority on customer satisfaction. * Maintain knowledge of company and competitor's equipment. * Assist with configuration, support, servicing, and repairs of ICT equipment used across sites. * Provide support for IT systems such as Office 365, Outlook, Windows 10, website, internet, MS Office etc. * Monitor, respond and resolve tickets logged, escalating complex issues as appropriate, as well as proactively identifying and resolving issues. * Document all faults and resolutions, accurately and systematically to meet standards and ensure that all user problems are escalated appropriately, and users are informed on progress. * Configure, test, deploy and troubleshoot a varied range of software applications from standard business applications to more specialist software. Candidate Profile Advanced communication skills to be used in writing, presentations, general customer interactions, and with internal company management. Command of English as 1st language is a must. * Enthusiasm and positive attitude. Ability to pay attention to detail & manage multiple ongoing client engagements. * Ability to perform under pressure and work well in a team environment. * Must have the ability to work remotely and the discipline to be successful without direct supervision. Independent self-starter attitude with a strong work ethic. * Must have a driver's licence and have their own method of transportation. * MUST BE LOCAL TO North West London. Skills Required * Navigating around using both Windows and Apple Mac computer operating systems. * Basic Knowledge of IP/SIP telephony architecture and Data Networking. * Google Suite, Sharepoint, Intune experience is required Other Desired Skills * Windows Server 2016 - 2019. * Windows 10 Professional. * Office365 management. * Microsoft Exchange administration. * DHCP / DNS administration. * Microsoft Active Directory Domain. * Advanced networking (VPN's). * Antivirus. * Azure/AWS. * Network patching (cabling). * Book analogue line and broadband/ethernet installations/migrations. * MDM product set-up and deployment. Company Overview My client is a small boutique company that provides VOIP, Broadband, Mobile and general IT support to clients across London from various backgrounds.
10/09/2021
Full time
My client is looking for Support Engineer to be responsible for providing predominantly 2nd/3rd line software and hardware support to a broad range of end clients. Working as part of a small team this role is to ensure support requests are effectively managed throughout their lifecycle, providing business users with timely solutions and excellent customer service. Central to this is the IT Helpdesk team who provide day to day support to the users in person and online. This role is primarily is focused around on-site support where remote support is not possible. Key Duties * Providing an excellent customer service to clients. * Resolving helpdesk queries and tickets. * Schedule appointments, prepare presentations, demonstrate equipment. * Develop solutions that demonstrate value added benefits to customers. * Listen and understand customer needs and requirements with high priority on customer satisfaction. * Maintain knowledge of company and competitor's equipment. * Assist with configuration, support, servicing, and repairs of ICT equipment used across sites. * Provide support for IT systems such as Office 365, Outlook, Windows 10, website, internet, MS Office etc. * Monitor, respond and resolve tickets logged, escalating complex issues as appropriate, as well as proactively identifying and resolving issues. * Document all faults and resolutions, accurately and systematically to meet standards and ensure that all user problems are escalated appropriately, and users are informed on progress. * Configure, test, deploy and troubleshoot a varied range of software applications from standard business applications to more specialist software. Candidate Profile Advanced communication skills to be used in writing, presentations, general customer interactions, and with internal company management. Command of English as 1st language is a must. * Enthusiasm and positive attitude. Ability to pay attention to detail & manage multiple ongoing client engagements. * Ability to perform under pressure and work well in a team environment. * Must have the ability to work remotely and the discipline to be successful without direct supervision. Independent self-starter attitude with a strong work ethic. * Must have a driver's licence and have their own method of transportation. * MUST BE LOCAL TO North West London. Skills Required * Navigating around using both Windows and Apple Mac computer operating systems. * Basic Knowledge of IP/SIP telephony architecture and Data Networking. * Google Suite, Sharepoint, Intune experience is required Other Desired Skills * Windows Server 2016 - 2019. * Windows 10 Professional. * Office365 management. * Microsoft Exchange administration. * DHCP / DNS administration. * Microsoft Active Directory Domain. * Advanced networking (VPN's). * Antivirus. * Azure/AWS. * Network patching (cabling). * Book analogue line and broadband/ethernet installations/migrations. * MDM product set-up and deployment. Company Overview My client is a small boutique company that provides VOIP, Broadband, Mobile and general IT support to clients across London from various backgrounds.
YourRecruit IT Ltd
£40,000 - £45,000 DOE Barnet, N20 You will be joining a very small but extremely successful managed service provider (MSP) who pride themselves in providing an excellent level of customer service. They believe training is very important and aim to fill the full potential for all of their staff. You will be based in their offices located in Barnet, North of London, and will have the chance to regularly visit client's sites. You will also be given the chance to progress, learn and adapt whilst earning a fantastic starting salary! Sound interesting? Apply today! Our client recognise that IT isn't all about computers - It's about developing personal relationships and becoming a reliable partner. Their aim is to make their clients' IT work in the best way for them - and not the other way round! So you can be sure that when you work for this company you will be working for a reputable and highly rated company who strives to achieve the very best they can! Responsibilities for the Service Desk Engineer? IT Support relating to technical issues involving Microsoft's core business applications and operating systems Support of disaster recovery solutions Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support: VPN, Terminal Services, and Citrix Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets System documentation maintenance and review in ConnectWise and IT Glue Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages Skills required/desirable: Microsoft Operating Systems, Desktop and Server (including Small Business Server) Active Directory, Exchange Hyper-V Office 365 Excellent Microsoft Office application knowledge Network administration (Firewalls, Shares, permissions, configurations, CCNA, etc.) Windows Servers Remote Monitoring and Maintenance (RMM) systems Service Desk systems * Hours of work will be between 9am and 6pm Mondays to Fridays Due to the number of CVs we receive we will only be able to contact you if your application is successful. YourRecruit (IT) Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.
15/02/2019
YourRecruit IT Ltd
£40,000 - £45,000 DOE Barnet, N20 You will be joining a very small but extremely successful managed service provider (MSP) who pride themselves in providing an excellent level of customer service. They believe training is very important and aim to fill the full potential for all of their staff. You will be based in their offices located in Barnet, North of London, and will have the chance to regularly visit client's sites. You will also be given the chance to progress, learn and adapt whilst earning a fantastic starting salary! Sound interesting? Apply today! Our client recognise that IT isn't all about computers - It's about developing personal relationships and becoming a reliable partner. Their aim is to make their clients' IT work in the best way for them - and not the other way round! So you can be sure that when you work for this company you will be working for a reputable and highly rated company who strives to achieve the very best they can! Responsibilities for the Service Desk Engineer? IT Support relating to technical issues involving Microsoft's core business applications and operating systems Support of disaster recovery solutions Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support: VPN, Terminal Services, and Citrix Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets System documentation maintenance and review in ConnectWise and IT Glue Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages Skills required/desirable: Microsoft Operating Systems, Desktop and Server (including Small Business Server) Active Directory, Exchange Hyper-V Office 365 Excellent Microsoft Office application knowledge Network administration (Firewalls, Shares, permissions, configurations, CCNA, etc.) Windows Servers Remote Monitoring and Maintenance (RMM) systems Service Desk systems * Hours of work will be between 9am and 6pm Mondays to Fridays Due to the number of CVs we receive we will only be able to contact you if your application is successful. YourRecruit (IT) Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.
