Junior IT Hardware Analyst

Salary: £25,000 - £28,000 per annum (dependant on experience) plus genuine opportunity to grow, with additional training and professional qualifications.

This is an exciting opportunity for a Junior IT Hardware Analyst to join a dynamic, fast-paced IT department. This role is perfect for someone eager to grow their technical skills and build a rewarding career in IT. You'll be part of a supportive team that values collaboration, continuous learning, and professional development.

You'll be responsible for:

• Assist with security tasks such as password resets, multi-factor authentication and cyber security management.
• Document tasks and escalations using a ticketing system and provide support to internal users via phone, email, and ticketing.
• Setting up new machines, and eventually supporting network devices like routers, firewalls, and switches.
• Monitor and update IT systems and databases
• Microsoft 365
• Assist with VPN troubleshooting
• Document IT processes and user guides clearly and accurately

What you'll bring:

• 1 years' experience in a similar role would be desirable but not essential as would also suit someone with an interest in IT and wanting to develop a career.
• A proactive, can-do attitude
• Passion for continuous learning
• Strong attention to detail and excellent time management skills
• Strong communication skills

What the role offers in return:

• Job Specific Development - The successful candidate will have the opportunity to be enrolled on to either a Level 3 or Level 5 training qualification to develop your knowledge and experience.
• Holiday Flex - Buy extra annual leave each year
• Circular Benefits - Discount Platform
• Simply Health - Cash back on medical expenses
• Free on-site parking.
• Enhanced company pension

This is an exciting opportunity for a Junior IT Hardware Analyst to join a dynamic, fast-paced IT department.