The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
Position
As a Senior Business Central Developer, you will play a vital role in developing & implementing the Business Central ERP platform for the global QBS business and all its entities, leveraging your development skills to provide customisations and enhancements to the Business Central ERP system and the Power platform for D365 Sales/Customer Service & Marketing Insights. You will have the opportunity to work closely with internal stakeholders to develop innovative solutions and contribute to the success of the Group ERP & CRM system. This role will become a key part of the global Change Advisory Board to agree a development roadmap.
What You'll Be Doing:
Providing second line Business Central support to users in multiple countries.
Collaborating with Key Users & Users to understand their business requirements and provide guidance on utilising the system's features and functionalities.
Developing customisations and extensions using AL within the Business Central environment, adhering to best practices and coding standards.
Developing customisations within the Power Platform to support the enhancement of the D365 Sales, Customer Service & Marketing environment
Conducting code reviews and ensure the quality and efficiency of the developed customizations.
Collaborating with cross-functional teams, including developers, consultants, and project managers, to deliver high-quality solutions to stakeholders.
Documenting technical solutions, issues, and resolutions for internal knowledge sharing and future reference.
Staying up-to-date with the latest trends and technologies related to Business Central.
Assisting in the testing and deployment of software updates, patches, and new releases of the ERP system.
Ensuring adherence SLAs & OLA’s and provide excellent customer service to internal & external stakeholders
Requirements
What You'll Bring:
At least 8 years’ experience in a Business Central developer role.
Strong experience in troubleshooting issues in Microsoft Business Central.
Proficiency in AL programming language with hands-on experience in developing customisations and extensions within Business Central v20 & later.
Experience enhancing & developing D365 Sales, Customer service and customer insights.
Proficiency in developing in the Microsoft Power Platform.
Solid technical experience & understanding of API integration (REST, SOAP, JSON/XML)
Developing EDI or B2B trading workflows
Solid understanding of SQL databases and ability to write efficient database queries.
Strong problem-solving and analytical skills to identify and resolve technical issues effectively.
Excellent communication skills and ability to work collaboratively in a team environment.
Detail-oriented with a strong commitment to delivering high-quality work.
Ability to manage multiple priorities and work efficiently in a fast-paced environment.
Experience with Collaboration & development tools such as Jira, Github, Azure devops or similar for issue tracking, version control and release management.
Preferred Skills:
Knowledge of SSRS & PowerBI would be beneficial but not essential.
Solid understanding of SQL databases and ability to write efficient database queries
Experience with integration/middleware platforms (e.g. Boomi)
Understanding of software development methodologies and best practices.
Other information
Benefits:
KPI quarterly bonus scheme
Excellent contributory pension scheme
Private Medical Insurance
Healthcare scheme
Cycle to work scheme
Life cover
Online retail discounts
Full training and development programme
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
23/03/2026
Full time
Position
As a Senior Business Central Developer, you will play a vital role in developing & implementing the Business Central ERP platform for the global QBS business and all its entities, leveraging your development skills to provide customisations and enhancements to the Business Central ERP system and the Power platform for D365 Sales/Customer Service & Marketing Insights. You will have the opportunity to work closely with internal stakeholders to develop innovative solutions and contribute to the success of the Group ERP & CRM system. This role will become a key part of the global Change Advisory Board to agree a development roadmap.
What You'll Be Doing:
Providing second line Business Central support to users in multiple countries.
Collaborating with Key Users & Users to understand their business requirements and provide guidance on utilising the system's features and functionalities.
Developing customisations and extensions using AL within the Business Central environment, adhering to best practices and coding standards.
Developing customisations within the Power Platform to support the enhancement of the D365 Sales, Customer Service & Marketing environment
Conducting code reviews and ensure the quality and efficiency of the developed customizations.
Collaborating with cross-functional teams, including developers, consultants, and project managers, to deliver high-quality solutions to stakeholders.
Documenting technical solutions, issues, and resolutions for internal knowledge sharing and future reference.
Staying up-to-date with the latest trends and technologies related to Business Central.
Assisting in the testing and deployment of software updates, patches, and new releases of the ERP system.
Ensuring adherence SLAs & OLA’s and provide excellent customer service to internal & external stakeholders
Requirements
What You'll Bring:
At least 8 years’ experience in a Business Central developer role.
Strong experience in troubleshooting issues in Microsoft Business Central.
Proficiency in AL programming language with hands-on experience in developing customisations and extensions within Business Central v20 & later.
Experience enhancing & developing D365 Sales, Customer service and customer insights.
Proficiency in developing in the Microsoft Power Platform.
Solid technical experience & understanding of API integration (REST, SOAP, JSON/XML)
Developing EDI or B2B trading workflows
Solid understanding of SQL databases and ability to write efficient database queries.
Strong problem-solving and analytical skills to identify and resolve technical issues effectively.
Excellent communication skills and ability to work collaboratively in a team environment.
Detail-oriented with a strong commitment to delivering high-quality work.
Ability to manage multiple priorities and work efficiently in a fast-paced environment.
Experience with Collaboration & development tools such as Jira, Github, Azure devops or similar for issue tracking, version control and release management.
Preferred Skills:
Knowledge of SSRS & PowerBI would be beneficial but not essential.
Solid understanding of SQL databases and ability to write efficient database queries
Experience with integration/middleware platforms (e.g. Boomi)
Understanding of software development methodologies and best practices.
Other information
Benefits:
KPI quarterly bonus scheme
Excellent contributory pension scheme
Private Medical Insurance
Healthcare scheme
Cycle to work scheme
Life cover
Online retail discounts
Full training and development programme
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
Foreign, Commonwealth & Development Office
London, UK
Reference number: 431765
Salary: £57,500– £62,500
Total Package: Grade 7
Contract: Permanent
Location: London/Milton Keynes/East Kilbride
We lead the UK’s diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes.
Your role with us
The Information and Digital Directorate is responsible for delivering our ambition to make the FCDO the world’s most technologically integrated and innovative foreign ministry. This means harnessing digital, data, technology, IT security and information management to deliver our diplomatic, development and consular aims, all while keeping our people and information safe, especially from hostile actors.
When you join us in this significant role, you’ll lead our dynamic Service Centre teams and work to ensure that all service and support functions are responsive to the needs of our end users, technical changes are well managed and communicated, and problems are resolved at root cause. Focused on championing knowledge management, continuous improvement and operational excellence, and enabling our organisation’s global work through reliable, innovative IT services, you’ll also play a key role in shaping the culture and capability of the Service Centre.
Committed to providing effective line management and championing diversity and inclusion, you’ll foster an environment where learning and professional growth are actively encouraged. You’ll hold overall responsibility for ten teams across our offices in London, East Kilbride and Milton Keynes, and by managing resources, prioritising capacity and leading recruitment, you’ll ensure they’re equipped to meet evolving organisational needs.
Who we’re looking for
To be a success in this vital role you should hold an ITIL Service Management qualification at Foundation level, possess strong technical skills, and have a track record of leading operational Service Desk functions. It’s important that you can demonstrate a number of skills at the role level of Senior IT Service Management – these should include Service Management Framework Knowledge (Practitioner Level), User Focus (Expert Level), Service Focus (Practitioner Level) and Strategic Thinking (Practitioner Level).
When you join us you’ll enjoy access to a wide range of professional development opportunities, including Civil Service training and qualifications such as Information, Technology Infrastructure Library, Strategic Decision Making and Leadership skills. So if you’re excited by the idea of leading change, influencing service strategy and delivering value at scale, this is your opportunity to make a real impact and lead from the front.
If you’re successful you’ll be expected to travel to FCDO offices across the UK on a monthly basis and international travel may also be involved. Please be aware that you must be a British Citizen at the time of application and be required to attain Developed Vetting (DV) security clearance. For more information about this process, click here .
We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension.
Use your talent and experience to shape our nation’s future, and deliver tangible improvements to millions of lives, including your own.
Apply before 11:55 pm on Monday 2nd March 2026.
06/02/2026
Full time
Reference number: 431765
Salary: £57,500– £62,500
Total Package: Grade 7
Contract: Permanent
Location: London/Milton Keynes/East Kilbride
We lead the UK’s diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes.
Your role with us
The Information and Digital Directorate is responsible for delivering our ambition to make the FCDO the world’s most technologically integrated and innovative foreign ministry. This means harnessing digital, data, technology, IT security and information management to deliver our diplomatic, development and consular aims, all while keeping our people and information safe, especially from hostile actors.
When you join us in this significant role, you’ll lead our dynamic Service Centre teams and work to ensure that all service and support functions are responsive to the needs of our end users, technical changes are well managed and communicated, and problems are resolved at root cause. Focused on championing knowledge management, continuous improvement and operational excellence, and enabling our organisation’s global work through reliable, innovative IT services, you’ll also play a key role in shaping the culture and capability of the Service Centre.
Committed to providing effective line management and championing diversity and inclusion, you’ll foster an environment where learning and professional growth are actively encouraged. You’ll hold overall responsibility for ten teams across our offices in London, East Kilbride and Milton Keynes, and by managing resources, prioritising capacity and leading recruitment, you’ll ensure they’re equipped to meet evolving organisational needs.
Who we’re looking for
To be a success in this vital role you should hold an ITIL Service Management qualification at Foundation level, possess strong technical skills, and have a track record of leading operational Service Desk functions. It’s important that you can demonstrate a number of skills at the role level of Senior IT Service Management – these should include Service Management Framework Knowledge (Practitioner Level), User Focus (Expert Level), Service Focus (Practitioner Level) and Strategic Thinking (Practitioner Level).
When you join us you’ll enjoy access to a wide range of professional development opportunities, including Civil Service training and qualifications such as Information, Technology Infrastructure Library, Strategic Decision Making and Leadership skills. So if you’re excited by the idea of leading change, influencing service strategy and delivering value at scale, this is your opportunity to make a real impact and lead from the front.
If you’re successful you’ll be expected to travel to FCDO offices across the UK on a monthly basis and international travel may also be involved. Please be aware that you must be a British Citizen at the time of application and be required to attain Developed Vetting (DV) security clearance. For more information about this process, click here .
We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension.
Use your talent and experience to shape our nation’s future, and deliver tangible improvements to millions of lives, including your own.
Apply before 11:55 pm on Monday 2nd March 2026.
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
About the Role We are seeking a charity professional with evaluation and impact experience, and skills to develop Lewisham Local s business functions such as service delivery impact with a focus on impact measurements of infrastructure work, premises, and admin. This is a newly built role to support the charity s new ambitious three-year strategy. Main Objectives Develop and deliver the charity s Impact and Evaluation framework Ensure charity s CRM Salesforce is used at every level of capturing data Support, develop and manage Lewisham Local s business functions such as Admin and Premises management Main Duties and Responsibilities Impact Measurement Working closely with the SMT and project leads to understand the depth of the work carried out by Lewisham Local and develop an impact and evaluation framework to measure the success of our work. Train and support colleagues to ensure the framework is embedded into our daily work measuring the change created as a result of the work carried out by Lewisham Local. Run a quarterly impact report for SMT and Board Introduce data capture protocols and training on using the charity's CRM Salesforce to ensure data is recorded and up to date Act as a champion for this across the team Manage Admin function Manage the two (job share - 0.8 & 0.2 FTE) Admin officers who support the CEO, Board and take on the general office admin tasks Develop and improve Lewisham Local s admin processes Manage premises support and training will be offered Manage a Premises Coordinator (0.6FTE) in safe running the Orchard Gardens Community Centre Support the CEO in developing premises strategy and future proposals Together with SMT and the CEO manage Lewisham local s fundraising function, reviewing and contributing to the grant applications. Core Team Responsibilities Build and share knowledge and intelligence internally Build strong and effective local relationships across sectors Be a visible, active, positive and engaging presence within the community at local events, activities and meetings. Contribute and create regular communications content Champion the role of local giving, and the contribution of civil society in Lewisham Collect and process data, carry out monitoring and evaluation of our impact Help other team members at times of increased workload and/or specific events Contribute to office organisation and administration responsibilities to ensure the effective running of the organisation and staff presence at the office premises Manage volunteers to achieve the portfolio and charity s aims and objectives Attend regular team meetings and supervision sessions as required Undertake training and development as required Contribute to writing grant applications for future projects and core work This is not an exhaustive list of tasks, and you may be asked to undertake any other reasonable duties in connection with the role. Job descriptions are reviewed regularly and may be amended at any time in accordance with the needs of the organisation Please see attached the full job description and person specification.
02/04/2026
Full time
About the Role We are seeking a charity professional with evaluation and impact experience, and skills to develop Lewisham Local s business functions such as service delivery impact with a focus on impact measurements of infrastructure work, premises, and admin. This is a newly built role to support the charity s new ambitious three-year strategy. Main Objectives Develop and deliver the charity s Impact and Evaluation framework Ensure charity s CRM Salesforce is used at every level of capturing data Support, develop and manage Lewisham Local s business functions such as Admin and Premises management Main Duties and Responsibilities Impact Measurement Working closely with the SMT and project leads to understand the depth of the work carried out by Lewisham Local and develop an impact and evaluation framework to measure the success of our work. Train and support colleagues to ensure the framework is embedded into our daily work measuring the change created as a result of the work carried out by Lewisham Local. Run a quarterly impact report for SMT and Board Introduce data capture protocols and training on using the charity's CRM Salesforce to ensure data is recorded and up to date Act as a champion for this across the team Manage Admin function Manage the two (job share - 0.8 & 0.2 FTE) Admin officers who support the CEO, Board and take on the general office admin tasks Develop and improve Lewisham Local s admin processes Manage premises support and training will be offered Manage a Premises Coordinator (0.6FTE) in safe running the Orchard Gardens Community Centre Support the CEO in developing premises strategy and future proposals Together with SMT and the CEO manage Lewisham local s fundraising function, reviewing and contributing to the grant applications. Core Team Responsibilities Build and share knowledge and intelligence internally Build strong and effective local relationships across sectors Be a visible, active, positive and engaging presence within the community at local events, activities and meetings. Contribute and create regular communications content Champion the role of local giving, and the contribution of civil society in Lewisham Collect and process data, carry out monitoring and evaluation of our impact Help other team members at times of increased workload and/or specific events Contribute to office organisation and administration responsibilities to ensure the effective running of the organisation and staff presence at the office premises Manage volunteers to achieve the portfolio and charity s aims and objectives Attend regular team meetings and supervision sessions as required Undertake training and development as required Contribute to writing grant applications for future projects and core work This is not an exhaustive list of tasks, and you may be asked to undertake any other reasonable duties in connection with the role. Job descriptions are reviewed regularly and may be amended at any time in accordance with the needs of the organisation Please see attached the full job description and person specification.
Defect Manager (Infrastructure/Networking) Pay Rate: £500 (via umbrella) Duration: 12 months initial (scope to extend) Working arrangement: 3 times a week in Bristol A leading public sector institution is undertaking a major multi-site infrastructure transformation and is seeking an experienced Defect Manager to take ownership of all programme-wide defect streams. This is a pivotal, high-visibility role supporting the rollout of physical devices and networked hardware across a large estate. You will be responsible for end-to-end defect management across multiple workstreams within a large infrastructure implementation project. This includes triage, assignment, tracking, reporting, and driving resolution across on-site teams, engineers, suppliers, and service functions. Experience required: Strong understanding of networking fundamentals (VLANs, Firewalls, VRFs, segmentation; Juniper experience beneficial) Extensive hands-on defect management in physical infrastructure environments (printers, network equipment, building hardware, connected devices, etc.) Solid knowledge of networking fundamentals: understanding of VLANs, Firewalls, VRFs, segment management, preferably with Juniper switch exposure (operation, not configuration). Expert-level Jira skills, including dashboards, reporting, and full audit trail maintenance Proven ability to run multi-stream defect processes including UAT findings, network alerts, user-raised issues, and supplier defects Demonstrable ability to work independently, take ownership, and drive pace without step-by-step direction Comfortable working under tight resolution windows (eg, five-day warranty periods) Experience managing defects across multi-vendor, multi-site infrastructure programme Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
02/04/2026
Contractor
Defect Manager (Infrastructure/Networking) Pay Rate: £500 (via umbrella) Duration: 12 months initial (scope to extend) Working arrangement: 3 times a week in Bristol A leading public sector institution is undertaking a major multi-site infrastructure transformation and is seeking an experienced Defect Manager to take ownership of all programme-wide defect streams. This is a pivotal, high-visibility role supporting the rollout of physical devices and networked hardware across a large estate. You will be responsible for end-to-end defect management across multiple workstreams within a large infrastructure implementation project. This includes triage, assignment, tracking, reporting, and driving resolution across on-site teams, engineers, suppliers, and service functions. Experience required: Strong understanding of networking fundamentals (VLANs, Firewalls, VRFs, segmentation; Juniper experience beneficial) Extensive hands-on defect management in physical infrastructure environments (printers, network equipment, building hardware, connected devices, etc.) Solid knowledge of networking fundamentals: understanding of VLANs, Firewalls, VRFs, segment management, preferably with Juniper switch exposure (operation, not configuration). Expert-level Jira skills, including dashboards, reporting, and full audit trail maintenance Proven ability to run multi-stream defect processes including UAT findings, network alerts, user-raised issues, and supplier defects Demonstrable ability to work independently, take ownership, and drive pace without step-by-step direction Comfortable working under tight resolution windows (eg, five-day warranty periods) Experience managing defects across multi-vendor, multi-site infrastructure programme Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Customer Experience Manager Tamworth, Staffordshire (Hybrid-Working) Up to £60,000 per year + Car/Car Allowance Plus an excellent company benefits package (25 days holiday + Bank holidays, Pension, Healthcare, etc.) Skills and Experience: Proven experience in a customer experience, customer success, technical account management or service delivery role. Professional, customer centric and presented in a great manner for both customers and team Assertive and confident behaviour with a robust character and resilience to achieve positive outcomes. Experience managing complex customer journeys involving hardware installation, commissioning and technical fieldwork. Demonstrated ability to coordinate cross-functional teams and manage customer expectations. Excellent communication skills with the ability to translate technical concepts into clear customer-friendly language. Proven experience in a customer experience/account manager role and the ability to be ambitious to make great customer contacts and be a key part of owning the management of customer experience. Strong background in engineering, technical operations and clean-tech/energy systems. Experience in renewable energy, agriculture, biomethane or related engineering sectors is highly desirable not essential. Experience with HubSpot highly advantageous. The Opportunity: My client based in the renewables sector are looking for a Customer Experience Manager where you will be the primary interface with their customers, responsible for reviewing, managing and continuously improving the end-to-end customer journey. This role is pivotal in ensuring that clear communication and planning across commercial, engineering, project and operations teams is summarised as information back to the customer as well as providing guidance regarding customer considerations and key operational pressures. My client are looking for someone who has proven experience in a customer focused role and this may have begun from a field/service support role but has led to an office-based coordination role with strong organisation communication and problem-solving experience. Applications: Please contact John here at ISR to learn more about our client who are continuing to grow and dominate their sector here in the UK with their expertise and range of technology products?
02/04/2026
Full time
Customer Experience Manager Tamworth, Staffordshire (Hybrid-Working) Up to £60,000 per year + Car/Car Allowance Plus an excellent company benefits package (25 days holiday + Bank holidays, Pension, Healthcare, etc.) Skills and Experience: Proven experience in a customer experience, customer success, technical account management or service delivery role. Professional, customer centric and presented in a great manner for both customers and team Assertive and confident behaviour with a robust character and resilience to achieve positive outcomes. Experience managing complex customer journeys involving hardware installation, commissioning and technical fieldwork. Demonstrated ability to coordinate cross-functional teams and manage customer expectations. Excellent communication skills with the ability to translate technical concepts into clear customer-friendly language. Proven experience in a customer experience/account manager role and the ability to be ambitious to make great customer contacts and be a key part of owning the management of customer experience. Strong background in engineering, technical operations and clean-tech/energy systems. Experience in renewable energy, agriculture, biomethane or related engineering sectors is highly desirable not essential. Experience with HubSpot highly advantageous. The Opportunity: My client based in the renewables sector are looking for a Customer Experience Manager where you will be the primary interface with their customers, responsible for reviewing, managing and continuously improving the end-to-end customer journey. This role is pivotal in ensuring that clear communication and planning across commercial, engineering, project and operations teams is summarised as information back to the customer as well as providing guidance regarding customer considerations and key operational pressures. My client are looking for someone who has proven experience in a customer focused role and this may have begun from a field/service support role but has led to an office-based coordination role with strong organisation communication and problem-solving experience. Applications: Please contact John here at ISR to learn more about our client who are continuing to grow and dominate their sector here in the UK with their expertise and range of technology products?
ServiceNow Product Manager Banking This is a new and exclusive opportunity for a ServiceNow owner Product Manager to join this thriving Banking business as they grow their ServiceNow centre of excellence Role logistics Job title: Product Manager Technology focus- ServiceNow Location Knutsford or Manchester, 2 days a week in the office and home working hybrid Permanent role, salary £70,000- £100,000 dependent on experience For this role as a ServiceNow Product Manager, you will help this Bank be better at collaborating with technology teams to optimise and improve the IT service management processes involved in the delivery and support of technology services to meet the needs of the bank. You will be bringing your ServiceNow expertise to plan, create and design technology solutions which c reate solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. To be successful as a Product Manager, you should have experience with:- Deep ServiceNow expertise Agile product ownership (OKRs, backlog, release planning) leading cross-functional squads and vendor partners Strong data governance & quality management, experience with critical data elements, lineage, attestations, automated compliance monitoring and MI publishing The successful candidate will be based in our Knutsford or Manchester office. For more information, and the chance to be considered, please do send through a CV through to Kimberley Roe at Huxley Many thanks To find out more about Huxley, please visit our website Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales
02/04/2026
Full time
ServiceNow Product Manager Banking This is a new and exclusive opportunity for a ServiceNow owner Product Manager to join this thriving Banking business as they grow their ServiceNow centre of excellence Role logistics Job title: Product Manager Technology focus- ServiceNow Location Knutsford or Manchester, 2 days a week in the office and home working hybrid Permanent role, salary £70,000- £100,000 dependent on experience For this role as a ServiceNow Product Manager, you will help this Bank be better at collaborating with technology teams to optimise and improve the IT service management processes involved in the delivery and support of technology services to meet the needs of the bank. You will be bringing your ServiceNow expertise to plan, create and design technology solutions which c reate solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. To be successful as a Product Manager, you should have experience with:- Deep ServiceNow expertise Agile product ownership (OKRs, backlog, release planning) leading cross-functional squads and vendor partners Strong data governance & quality management, experience with critical data elements, lineage, attestations, automated compliance monitoring and MI publishing The successful candidate will be based in our Knutsford or Manchester office. For more information, and the chance to be considered, please do send through a CV through to Kimberley Roe at Huxley Many thanks To find out more about Huxley, please visit our website Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales
2nd Line Support Engineer Provide exemplary IT technical support to our internal colleagues whilst demonstrating excellent customer service. While the service offer is consistent across all our geographies, presence and accessibility are key. Understanding the challenges and opportunities that our colleagues experience will allow us to bespoke our approach to delivering technical support. Whilst not limited to this, the type of technical activities to be undertaken could be anything from assisting with the installation, monitoring, maintenance, support, security, integrity and optimisation of IT hardware, software, and communication systems within agreed service levels. Key duties and responsibilities Encompass line manager responsibilities for a group of 2nd line support analysts based in the South region. The role holder will therefore be expected to manage, inspire and develop a group of individuals to successfully deliver high quality regional 1st line support services, ensuring quality customer experience is maintained. Key to the delivery of support is the troubleshooting and resolution of 1st line technical issues, hardware and application support queries and requests. Only escalating to senior members of the Service Desk and third parties when a thorough triage and recreation of the issue has been undertaken. This role acts as a gatekeeper to ensure only necessary escalations occur and encouraging an "always learning" approach to minimise unnecessary delays to ticket resolution. A proactive, not only reactive service that seeks to minimise the impact of technical issues by stopping them before they occur. Independently curious, evolving skills to respond to the ever-changing challenges associated with a rapidly changing IT offer. This means taking responsibility to understand the technology offer, how to support and ensuring the colleague experience is seamless. Thorough understanding of the elements of technology delivered across the organisation. Including (but not limited to) the preparation of endpoints, their life cycle support and subsequent decommissioning (agnostic of technology type). Incumbents of this role will be required to travel within the local geography to support specific issues and field-based colleagues. Critically the role holder will have empathy and patience, considering the user experience in every interaction. Carry out additional duties commensurate to the role. Substantive experience in a 1st and 2nd Line support. Proactive approach to minimising failure demand in service, learning from tickets and demonstrably reducing repeat issues. Technical Skill Set Effective troubleshooting skills with the ability to diagnose and resolve hardware and software issues or recreating to enable appropriate escalation. Experience of Operating Systems, basic networking, software installation and configuration, remote support skills and IT administrative tasks. Proactive nature and the ability to act upon initiative and effectively manage the workload with the ability to prioritise and work under pressure and to tight deadlines with a keen eye for detail. Highly effective interpersonal skills: flexible and committed, enthusiastic, takes ownership, promotes sharing of ideas and supports team members with their duties as required. Possess initiative, excellent organisational and communication skills with the ability to work independently. Self-motivated and enthusiastic with a solution focused, positive 'can do, will do' attitude, putting the customer at the heart of every interaction. Always curious with a willingness to learn and adapt to new technologies and processes. Azure Windows/O365/Entra/Active Directory VMWare Networking Principles Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
02/04/2026
Full time
2nd Line Support Engineer Provide exemplary IT technical support to our internal colleagues whilst demonstrating excellent customer service. While the service offer is consistent across all our geographies, presence and accessibility are key. Understanding the challenges and opportunities that our colleagues experience will allow us to bespoke our approach to delivering technical support. Whilst not limited to this, the type of technical activities to be undertaken could be anything from assisting with the installation, monitoring, maintenance, support, security, integrity and optimisation of IT hardware, software, and communication systems within agreed service levels. Key duties and responsibilities Encompass line manager responsibilities for a group of 2nd line support analysts based in the South region. The role holder will therefore be expected to manage, inspire and develop a group of individuals to successfully deliver high quality regional 1st line support services, ensuring quality customer experience is maintained. Key to the delivery of support is the troubleshooting and resolution of 1st line technical issues, hardware and application support queries and requests. Only escalating to senior members of the Service Desk and third parties when a thorough triage and recreation of the issue has been undertaken. This role acts as a gatekeeper to ensure only necessary escalations occur and encouraging an "always learning" approach to minimise unnecessary delays to ticket resolution. A proactive, not only reactive service that seeks to minimise the impact of technical issues by stopping them before they occur. Independently curious, evolving skills to respond to the ever-changing challenges associated with a rapidly changing IT offer. This means taking responsibility to understand the technology offer, how to support and ensuring the colleague experience is seamless. Thorough understanding of the elements of technology delivered across the organisation. Including (but not limited to) the preparation of endpoints, their life cycle support and subsequent decommissioning (agnostic of technology type). Incumbents of this role will be required to travel within the local geography to support specific issues and field-based colleagues. Critically the role holder will have empathy and patience, considering the user experience in every interaction. Carry out additional duties commensurate to the role. Substantive experience in a 1st and 2nd Line support. Proactive approach to minimising failure demand in service, learning from tickets and demonstrably reducing repeat issues. Technical Skill Set Effective troubleshooting skills with the ability to diagnose and resolve hardware and software issues or recreating to enable appropriate escalation. Experience of Operating Systems, basic networking, software installation and configuration, remote support skills and IT administrative tasks. Proactive nature and the ability to act upon initiative and effectively manage the workload with the ability to prioritise and work under pressure and to tight deadlines with a keen eye for detail. Highly effective interpersonal skills: flexible and committed, enthusiastic, takes ownership, promotes sharing of ideas and supports team members with their duties as required. Possess initiative, excellent organisational and communication skills with the ability to work independently. Self-motivated and enthusiastic with a solution focused, positive 'can do, will do' attitude, putting the customer at the heart of every interaction. Always curious with a willingness to learn and adapt to new technologies and processes. Azure Windows/O365/Entra/Active Directory VMWare Networking Principles Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Team Manager Location: Reading Salary: Circa £35K (DOE) Type: Monday to Friday, 37.5 Hours Per Week, Future Hybrid working post probation completion. Our financial services client is expanding their leadership team and has an exciting opportunity for experienced Team Leaders and Managers to join their growing company. This is your chance to inspire, motivate, and coach a team to success, empowering them to deliver exceptional customer service. Your role will involve: Leading and inspiring a mid sized high-performing team. Coaching and mentoring team members for growth and development. Open communication and alignment with business and personal goals. Resolve challenges to improve efficiency and customer experience. Track data and analytics to make informed decisions in accordance to KPI's. Develop training plans to maintain skill alignment. Innovation and service excellence. Delegate incoming work to relevant team members. Your Experience: Managerial experience, ideally in a contact centre, financial or customer operations setting. Passion for problem-solving, decision-making, and team impact. Strong time management and organisational skills. Excellent written and verbal communication to engage and motivate. Proficiency in MS Excel and Word, with a willingness to learn new systems. Commitment to team growth and outstanding customer experience. Your Benefits: 33 days including Bank Holidays Annual discretionary bonus scheme Personal and career development opportunities Cycle to Work Scheme & Interest free Season Ticket loans Well-being and employee Assistance Programme Apply to find out about our other benefits If you're interested in the above and would like to learn more, reach out to (see below) Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
02/04/2026
Full time
Team Manager Location: Reading Salary: Circa £35K (DOE) Type: Monday to Friday, 37.5 Hours Per Week, Future Hybrid working post probation completion. Our financial services client is expanding their leadership team and has an exciting opportunity for experienced Team Leaders and Managers to join their growing company. This is your chance to inspire, motivate, and coach a team to success, empowering them to deliver exceptional customer service. Your role will involve: Leading and inspiring a mid sized high-performing team. Coaching and mentoring team members for growth and development. Open communication and alignment with business and personal goals. Resolve challenges to improve efficiency and customer experience. Track data and analytics to make informed decisions in accordance to KPI's. Develop training plans to maintain skill alignment. Innovation and service excellence. Delegate incoming work to relevant team members. Your Experience: Managerial experience, ideally in a contact centre, financial or customer operations setting. Passion for problem-solving, decision-making, and team impact. Strong time management and organisational skills. Excellent written and verbal communication to engage and motivate. Proficiency in MS Excel and Word, with a willingness to learn new systems. Commitment to team growth and outstanding customer experience. Your Benefits: 33 days including Bank Holidays Annual discretionary bonus scheme Personal and career development opportunities Cycle to Work Scheme & Interest free Season Ticket loans Well-being and employee Assistance Programme Apply to find out about our other benefits If you're interested in the above and would like to learn more, reach out to (see below) Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Application Support Manager - AS400 - Core Banking - International Bank Excellent opportunity opens up to join an International Bank as their new Application Support Manager. You will lead the design, implementation, integration, and ongoing support of the bank's applications, whilst taking ownership of day-to-day support and delivery planning as the bank goes through a large-scale digital transformation. Knowledge of Core Banking Systems and Core Banking Transformations, and experience working in AS400, iSeries and RPG environments are a big plus. Key Responsibilities Team Management Lead, mentor, and manage a team of developers and application support analysts Foster a collaborative and high-performance work environment that encourages innovation and continuous improvement. Conduct regular performance evaluations and provide guidance on professional development. Change and Project Delivery Lead the planning, design, and implementation of new software applications and enhancements. Transition new applications from project into BAU standardised support models. Manage the delivery of small change and BAU enhancements Define delivery timelines and resource requirements, and manage development activities to meet deadlines. Work with the project team to manage team capacity, demand and change/project delivery. Application Support and Maintenance Ensure prompt and efficient support for applications, addressing any bugs, performance issues, or feature enhancements. Provide application support for supported business applications. Establish and monitor SLAs for application support and resolve any escalated issues with a focus on root cause analysis. Implement and oversee application monitoring, performance tuning, and optimisation strategies. Onboard support for existing and new applications to deliver a single and holistic application support model. Ensure all applications and services remain in support with 3rd party vendors Ensure resolution of identified application security vulnerabilities and assurance configuration/testing observations Coordinate upgrades, patches, and system maintenance with minimal operational disruption. Maintain application documentation, system configurations, and support procedures. Quality Assurance and Compliance Establish best practices for software development and testing, including code reviews, automated testing, and deployment processes. Ensure compliance with internal and external regulations, audit, security standards, and data protection requirements. Maintain business continuity and disaster recovery procedures for all supported applications. Collaboration and Communication Serve as a liaison between technical teams, business units, and external vendors to ensure clear communication and alignment of priorities. Provide regular status updates, reports, and presentations to IT Change Management and PMO on project progress and support metrics. Budget and Resource Management Manage the budget for small change, BAU enhancements and support activities, ensuring cost-effective use of resources. Make staffing and resourcing recommendations to meet project and support needs. Contribute to the annual budget cycle, ensuring applications are invested in and maintained. Recommend new tools, technologies, and methodologies to enhance the development process and improve operational efficiency. Qualification & Experience Proficiency in various programming languages and development frameworks Experience in application and development lifestyle management Experience in analysis and design, testing and documentation of software Bachelor's degree in Computer Science, Information Technology, or a related field. 4+ years of experience in software development, with at least 2 years in a managerial role. Strong understanding of application life cycle management, agile methodologies, and DevOps practices. Proven experience with application support and incident management in complex technical environments. Excellent problem-solving skills with the ability to handle complex technical issues. Strong project management skills, with the ability to prioritize and manage multiple projects simultaneously. Exceptional communication, collaboration, and interpersonal skills. Experience with cloud platforms (Microsoft Azure) Familiarity with ITIL or other service management frameworks. Certifications such as PMP, Scrum Master, or relevant technical certifications. Essential Competencies Excellent communication and presentation skills with the ability to convey complex technical concepts to both technical and non-technical stakeholders. Strong analytical, problem-solving, and decision-making capabilities. Ability to work in a fast-paced, dynamic environment, managing multiple projects simultaneously Strong knowledge of Core Banking Systems and Core Banking Transformations Experience working in AS400, iSeries and RPG environments a big plus Interested? Please Apply! AS400 AS 400 iSeries IBMi IBM i5 I5 Core Banking Core Banking Transformation App Systems Application Systems Core Banking Application IT Application Change Core Banking Change System Change System Transformation
02/04/2026
Full time
Application Support Manager - AS400 - Core Banking - International Bank Excellent opportunity opens up to join an International Bank as their new Application Support Manager. You will lead the design, implementation, integration, and ongoing support of the bank's applications, whilst taking ownership of day-to-day support and delivery planning as the bank goes through a large-scale digital transformation. Knowledge of Core Banking Systems and Core Banking Transformations, and experience working in AS400, iSeries and RPG environments are a big plus. Key Responsibilities Team Management Lead, mentor, and manage a team of developers and application support analysts Foster a collaborative and high-performance work environment that encourages innovation and continuous improvement. Conduct regular performance evaluations and provide guidance on professional development. Change and Project Delivery Lead the planning, design, and implementation of new software applications and enhancements. Transition new applications from project into BAU standardised support models. Manage the delivery of small change and BAU enhancements Define delivery timelines and resource requirements, and manage development activities to meet deadlines. Work with the project team to manage team capacity, demand and change/project delivery. Application Support and Maintenance Ensure prompt and efficient support for applications, addressing any bugs, performance issues, or feature enhancements. Provide application support for supported business applications. Establish and monitor SLAs for application support and resolve any escalated issues with a focus on root cause analysis. Implement and oversee application monitoring, performance tuning, and optimisation strategies. Onboard support for existing and new applications to deliver a single and holistic application support model. Ensure all applications and services remain in support with 3rd party vendors Ensure resolution of identified application security vulnerabilities and assurance configuration/testing observations Coordinate upgrades, patches, and system maintenance with minimal operational disruption. Maintain application documentation, system configurations, and support procedures. Quality Assurance and Compliance Establish best practices for software development and testing, including code reviews, automated testing, and deployment processes. Ensure compliance with internal and external regulations, audit, security standards, and data protection requirements. Maintain business continuity and disaster recovery procedures for all supported applications. Collaboration and Communication Serve as a liaison between technical teams, business units, and external vendors to ensure clear communication and alignment of priorities. Provide regular status updates, reports, and presentations to IT Change Management and PMO on project progress and support metrics. Budget and Resource Management Manage the budget for small change, BAU enhancements and support activities, ensuring cost-effective use of resources. Make staffing and resourcing recommendations to meet project and support needs. Contribute to the annual budget cycle, ensuring applications are invested in and maintained. Recommend new tools, technologies, and methodologies to enhance the development process and improve operational efficiency. Qualification & Experience Proficiency in various programming languages and development frameworks Experience in application and development lifestyle management Experience in analysis and design, testing and documentation of software Bachelor's degree in Computer Science, Information Technology, or a related field. 4+ years of experience in software development, with at least 2 years in a managerial role. Strong understanding of application life cycle management, agile methodologies, and DevOps practices. Proven experience with application support and incident management in complex technical environments. Excellent problem-solving skills with the ability to handle complex technical issues. Strong project management skills, with the ability to prioritize and manage multiple projects simultaneously. Exceptional communication, collaboration, and interpersonal skills. Experience with cloud platforms (Microsoft Azure) Familiarity with ITIL or other service management frameworks. Certifications such as PMP, Scrum Master, or relevant technical certifications. Essential Competencies Excellent communication and presentation skills with the ability to convey complex technical concepts to both technical and non-technical stakeholders. Strong analytical, problem-solving, and decision-making capabilities. Ability to work in a fast-paced, dynamic environment, managing multiple projects simultaneously Strong knowledge of Core Banking Systems and Core Banking Transformations Experience working in AS400, iSeries and RPG environments a big plus Interested? Please Apply! AS400 AS 400 iSeries IBMi IBM i5 I5 Core Banking Core Banking Transformation App Systems Application Systems Core Banking Application IT Application Change Core Banking Change System Change System Transformation
Job Tittle: EUC Architect Location: Belfast, Coleraine, Derry - Londonderry - 1 to 2 days per week onsite Contract Type: Permanent, Full-Time Salary: Circa £45000 - £47,000/Annum Are you ready to take your career to the next level? Our client, a forward-thinking organisation in the Information Technology sector, is seeking an enthusiastic and experienced End User Compute Architect to join their dynamic team. This is a hands-on technical architect role focused on designing, improving, and delivering modern End User Compute (EUC) services. You'll play a key role in shaping how staff and students access IT systems-driving innovation across device management, endpoint security, and cloud-based technologies. About the Role: As the End User Compute Architect, you will be at the forefront of implementing innovative deployment methodologies and technologies that elevate our end-user compute services. You will have the autonomy to influence the adoption of emerging technologies and play a vital role in shaping the future of our organisation's IT landscape. Who You Are: You possess expertise in cloud MDM/MAM technologies and have experience with endpoint management and security tools. You have a knack for Scripting (preferably PowerShell) and a background in managing technical delivery teams. You excel in problem-solving and have strong interpersonal skills to communicate effectively with both technical and non-technical stakeholders. Experienced in Microsoft Endpoint Manager (Intune) or Jamf Pro SCCM/MECM (imaging, patching, application deployment) VDI/Desktop as a Service (eg Azure Virtual Desktop) Endpoint Security (AV, EDR, threat protection) PowerShell Scripting and automation Key Responsibilities: Design and deliver modern End User Compute (EUC) services Lead the implementation of device management and deployment strategies Manage and enhance endpoint platforms (desktop, mobile, VDI) Drive adoption of cloud-based MDM/MAM solutions Manage and coordinate defined "evaluation and investigation" activity aimed at supporting and developing the integration and adoption of the use of corporate approved and centrally managed technology platforms and associated configurations. Initiate and execute centralised service management responsibilities, service performance monitoring, design of software and operating system deployment methods and the production of reporting and monitoring procedures relating to end user device security (eg virus and malware threats). Maintain, manage and develop the endpoint management platforms, endpoint security and Virtual Desktop Infrastructure, including image creation, deployment and maintenance, application packaging and deployment, deployment of security updates and vulnerability management. Research, develop, promote, and support endpoint management and deployment technologies and associated desktop tools. Continuously seek to automate processes including application deployments and management using major Scripting languages such as PowerShell and batch Scripting. Provide a technical consultancy and support service to ICT support staff and to faculty ICT support staff responsible for the deployment and delivery of staff and student services, via managed roll-out projects. Manage and develop the secure configuration and deployment of tailored policies responsible for ensuring effective deployment of endpoint protection capabilities. Represent the department as a technical liaison with maintenance and service providers to resolve operational problems and to contribute to cyclical customer-supplier reviews. Function as the primary technical resource and trusted advisory for internal stakeholder engagements pertaining to endpoint hardware configuration and life cycle management, corresponding procurement activities, endpoint compliance requirements and application requirements. Create technical content and guidance documentation and deliver training courses and knowledge transfer sessions pertaining to new and improved End User Compute services. Why Join Us? Be a part of a supportive and innovative team where your ideas and contributions matter. Enjoy a competitive salary and the opportunity for professional growth. Work in a flexible, hybrid environment that values work-life balance. If you are excited about leveraging technology to improve end-user experiences and meet the qualifications listed above, we would love to hear from you! Apply today to seize this opportunity to make a real impact! Note: Applications must be submitted through the official application form available at [our client's website]. CVs will not be accepted as a substitute for the application form. Join our client in shaping the future of technology. Your journey starts here! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
02/04/2026
Full time
Job Tittle: EUC Architect Location: Belfast, Coleraine, Derry - Londonderry - 1 to 2 days per week onsite Contract Type: Permanent, Full-Time Salary: Circa £45000 - £47,000/Annum Are you ready to take your career to the next level? Our client, a forward-thinking organisation in the Information Technology sector, is seeking an enthusiastic and experienced End User Compute Architect to join their dynamic team. This is a hands-on technical architect role focused on designing, improving, and delivering modern End User Compute (EUC) services. You'll play a key role in shaping how staff and students access IT systems-driving innovation across device management, endpoint security, and cloud-based technologies. About the Role: As the End User Compute Architect, you will be at the forefront of implementing innovative deployment methodologies and technologies that elevate our end-user compute services. You will have the autonomy to influence the adoption of emerging technologies and play a vital role in shaping the future of our organisation's IT landscape. Who You Are: You possess expertise in cloud MDM/MAM technologies and have experience with endpoint management and security tools. You have a knack for Scripting (preferably PowerShell) and a background in managing technical delivery teams. You excel in problem-solving and have strong interpersonal skills to communicate effectively with both technical and non-technical stakeholders. Experienced in Microsoft Endpoint Manager (Intune) or Jamf Pro SCCM/MECM (imaging, patching, application deployment) VDI/Desktop as a Service (eg Azure Virtual Desktop) Endpoint Security (AV, EDR, threat protection) PowerShell Scripting and automation Key Responsibilities: Design and deliver modern End User Compute (EUC) services Lead the implementation of device management and deployment strategies Manage and enhance endpoint platforms (desktop, mobile, VDI) Drive adoption of cloud-based MDM/MAM solutions Manage and coordinate defined "evaluation and investigation" activity aimed at supporting and developing the integration and adoption of the use of corporate approved and centrally managed technology platforms and associated configurations. Initiate and execute centralised service management responsibilities, service performance monitoring, design of software and operating system deployment methods and the production of reporting and monitoring procedures relating to end user device security (eg virus and malware threats). Maintain, manage and develop the endpoint management platforms, endpoint security and Virtual Desktop Infrastructure, including image creation, deployment and maintenance, application packaging and deployment, deployment of security updates and vulnerability management. Research, develop, promote, and support endpoint management and deployment technologies and associated desktop tools. Continuously seek to automate processes including application deployments and management using major Scripting languages such as PowerShell and batch Scripting. Provide a technical consultancy and support service to ICT support staff and to faculty ICT support staff responsible for the deployment and delivery of staff and student services, via managed roll-out projects. Manage and develop the secure configuration and deployment of tailored policies responsible for ensuring effective deployment of endpoint protection capabilities. Represent the department as a technical liaison with maintenance and service providers to resolve operational problems and to contribute to cyclical customer-supplier reviews. Function as the primary technical resource and trusted advisory for internal stakeholder engagements pertaining to endpoint hardware configuration and life cycle management, corresponding procurement activities, endpoint compliance requirements and application requirements. Create technical content and guidance documentation and deliver training courses and knowledge transfer sessions pertaining to new and improved End User Compute services. Why Join Us? Be a part of a supportive and innovative team where your ideas and contributions matter. Enjoy a competitive salary and the opportunity for professional growth. Work in a flexible, hybrid environment that values work-life balance. If you are excited about leveraging technology to improve end-user experiences and meet the qualifications listed above, we would love to hear from you! Apply today to seize this opportunity to make a real impact! Note: Applications must be submitted through the official application form available at [our client's website]. CVs will not be accepted as a substitute for the application form. Join our client in shaping the future of technology. Your journey starts here! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Get Staffed Online Recruitment Limited
Ringwood, Hampshire
IT Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team responsible for the day to day operation of business as usual support services. This includes allocating tasks, maintaining contractual KPI commitments, producing customer reports, and serving as an escalation point for both internal and external stakeholders. In addition, you will analyse operational data and metrics contributing to the problem management process to identify trends, anomalies, and opportunities for service improvement. You will also hold line management responsibilities, supporting and developing a team of Support Desk Engineers to ensure daily operations run effectively and organisational objectives are achieved. Duties Include: Maintain oversight of incident, requests and problem lifecycles, including service level management. Interpret data, identifying meaningful trends, uncover problems and highlight opportunities for improvement. Line management responsibilities for support desk colleagues. Management of major incidents tickets, ensuring tickets are aligned to the existing processes and lifecycle. Responsible for the management of customer escalations. Ownership of priority 1 and 2 tickets, following defined processes and ensuring priority tickets are managed through to resolution. Skills and Experience: Experience and knowledge of utilising ITIL v3/v4 best practice. Excellent communication skills, with the ability to engage effectively with stakeholders at all levels. Ability to prioritise workload, balancing multiple demands while maintaining service quality. Willingness to learn and succeed. Experience managing SLAs and KPIs to ensure consistent, high quality service delivery. The role is subject to a standard clear DBS being received. Some travel to customer sites may be involved, so you must have a full UK driving license. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including Dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within their organisation for their colleagues, offering opportunities in other teams and departments. Join their friendly company, where a great team and a positive culture await you.
02/04/2026
Full time
IT Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team responsible for the day to day operation of business as usual support services. This includes allocating tasks, maintaining contractual KPI commitments, producing customer reports, and serving as an escalation point for both internal and external stakeholders. In addition, you will analyse operational data and metrics contributing to the problem management process to identify trends, anomalies, and opportunities for service improvement. You will also hold line management responsibilities, supporting and developing a team of Support Desk Engineers to ensure daily operations run effectively and organisational objectives are achieved. Duties Include: Maintain oversight of incident, requests and problem lifecycles, including service level management. Interpret data, identifying meaningful trends, uncover problems and highlight opportunities for improvement. Line management responsibilities for support desk colleagues. Management of major incidents tickets, ensuring tickets are aligned to the existing processes and lifecycle. Responsible for the management of customer escalations. Ownership of priority 1 and 2 tickets, following defined processes and ensuring priority tickets are managed through to resolution. Skills and Experience: Experience and knowledge of utilising ITIL v3/v4 best practice. Excellent communication skills, with the ability to engage effectively with stakeholders at all levels. Ability to prioritise workload, balancing multiple demands while maintaining service quality. Willingness to learn and succeed. Experience managing SLAs and KPIs to ensure consistent, high quality service delivery. The role is subject to a standard clear DBS being received. Some travel to customer sites may be involved, so you must have a full UK driving license. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including Dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within their organisation for their colleagues, offering opportunities in other teams and departments. Join their friendly company, where a great team and a positive culture await you.
Brand & Creative Manager Flexible/remote working in the UK The Organisation Our client is dedicated to protecting the ocean - defending crucial habitats, regenerating vital ecosystems and inspiring volunteers. They unite communities, governments, and industry, and champion science-based solutions for cleaner, healthier seas to tackle the climate and nature emergency. They are currently looking for a Brand & Creative Manager to join them on a full-time, permanent basis, working 35 hours per week. The Benefits - Salary of £30,229 - £35,360 per annum - 25 days' annual leave plus Bank Holidays - 8% employer pension contributions (no match required) - Sick pay at full pay for 8 weeks, then 8 weeks at half pay (after probation) - Flexible working and remote-first approach - Health and wellbeing support, plus an employee assistance programme - A paid volunteering day to support a charity of your choice This is a brilliant opportunity for a creative manager with a strong mix of practical design skills, running production processes from conception to delivery and insights driven brand management. Our client is looking for an individual with a strong track record of delivering standout designs and developing fresh approaches to film and storytelling to join their small, high-energy, brilliant Brand and Creative Team. You'll be supported by a flexible, remote-first approach to working and a benefits package designed to back your wellbeing and development, helping you to do your best work to plan and create content to protect oceans for the future. The Role As Brand & Creative Manager, you'll play a central role in shaping how our client brings the ocean's story to life - leading bold, imaginative creative design that strengthens their brand and inspires people to get behind their mission. This is a role for someone who loves turning ideas into work that lands with clarity, confidence and impact. You'll guide how the organisation's visual and verbal identity evolves, ensuring every campaign, design, film and story reflects who they are and why they exist - and that it connects with the people they most need to reach. You'll lead the end-to-end creation of high-quality content across multiple channels, translating strategy and insights into vibrant, audience-focused work that sparks interest, emotion and action. From big campaign moments to everyday assets, you'll help ensure everything our client produces feels purposeful, consistent and full of character - strengthening engagement and growing their support base. You'll also play a key part in shaping how the creative team works - supporting and developing designers and creatives to deliver their best work, managing workflow across projects, balancing priorities and collaborating closely with teams and external partners to keep delivery smooth, well planned and high-quality. This is an opportunity to combine creativity with purpose, influence the evolution of a growing brand, and work alongside passionate colleagues who care deeply about creating work that makes a difference. Additionally, you will: - Develop and maintain brand guidelines, toolkits and assets for consistent application - Commission and manage external designers, photographers and filmmakers - Design and produce content across digital, print and campaign channels - Generate creative ideas and develop concepts for campaigns, storytelling and marketing initiatives - Build and support a network of brand champions across the organisation About You To be considered as a Brand & Creative Manager, you will need: - Experience in brand management, including developing and refining visual and verbal identity and applying this consistently across channels - Proven experience of leading creative projects and workflow management - Proven design and production expertise across digital and print with a portfolio demonstrating creativity, versatility and attention to detail - A practical understanding of brand strategy and how it informs creative work - Experience creating brand resources, producing content and managing asset libraries - Proven line management experience, including leading creatives and managing external suppliers, freelancers and agencies. - Advanced skills across digital and print design (especially Adobe Creative Cloud) - Strong typography, layout, visual storytelling and video production skills - Up-to-date knowledge of design, communications and digital campaign trends - Excellent collaborative skills to work effectively with internal teams and external partners - Ability to manage multiple projects concurrently and deliver to tight deadlines This role can be home-based in the UK, however, occasional travel to external meetings and events, and to other office locations may be required and may include overnight stays. As part of your application, you will be required to provide a link to your online portfolio of examples of your work and/or evidence of creative leadership. Closing date: Sunday 12th April 2026 Interviews: w/c 20th April 2026 Other organisations may call this role Brand Manager, Creative Manager, Brand and Content Manager, Marketing Manager, Creative Content Manager, Design Manager, Brand and Campaigns Manager, Creative Marketing Manager, or Creative Services Manager. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to blend imagination with meaningful impact as a Brand & Creative Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
02/04/2026
Full time
Brand & Creative Manager Flexible/remote working in the UK The Organisation Our client is dedicated to protecting the ocean - defending crucial habitats, regenerating vital ecosystems and inspiring volunteers. They unite communities, governments, and industry, and champion science-based solutions for cleaner, healthier seas to tackle the climate and nature emergency. They are currently looking for a Brand & Creative Manager to join them on a full-time, permanent basis, working 35 hours per week. The Benefits - Salary of £30,229 - £35,360 per annum - 25 days' annual leave plus Bank Holidays - 8% employer pension contributions (no match required) - Sick pay at full pay for 8 weeks, then 8 weeks at half pay (after probation) - Flexible working and remote-first approach - Health and wellbeing support, plus an employee assistance programme - A paid volunteering day to support a charity of your choice This is a brilliant opportunity for a creative manager with a strong mix of practical design skills, running production processes from conception to delivery and insights driven brand management. Our client is looking for an individual with a strong track record of delivering standout designs and developing fresh approaches to film and storytelling to join their small, high-energy, brilliant Brand and Creative Team. You'll be supported by a flexible, remote-first approach to working and a benefits package designed to back your wellbeing and development, helping you to do your best work to plan and create content to protect oceans for the future. The Role As Brand & Creative Manager, you'll play a central role in shaping how our client brings the ocean's story to life - leading bold, imaginative creative design that strengthens their brand and inspires people to get behind their mission. This is a role for someone who loves turning ideas into work that lands with clarity, confidence and impact. You'll guide how the organisation's visual and verbal identity evolves, ensuring every campaign, design, film and story reflects who they are and why they exist - and that it connects with the people they most need to reach. You'll lead the end-to-end creation of high-quality content across multiple channels, translating strategy and insights into vibrant, audience-focused work that sparks interest, emotion and action. From big campaign moments to everyday assets, you'll help ensure everything our client produces feels purposeful, consistent and full of character - strengthening engagement and growing their support base. You'll also play a key part in shaping how the creative team works - supporting and developing designers and creatives to deliver their best work, managing workflow across projects, balancing priorities and collaborating closely with teams and external partners to keep delivery smooth, well planned and high-quality. This is an opportunity to combine creativity with purpose, influence the evolution of a growing brand, and work alongside passionate colleagues who care deeply about creating work that makes a difference. Additionally, you will: - Develop and maintain brand guidelines, toolkits and assets for consistent application - Commission and manage external designers, photographers and filmmakers - Design and produce content across digital, print and campaign channels - Generate creative ideas and develop concepts for campaigns, storytelling and marketing initiatives - Build and support a network of brand champions across the organisation About You To be considered as a Brand & Creative Manager, you will need: - Experience in brand management, including developing and refining visual and verbal identity and applying this consistently across channels - Proven experience of leading creative projects and workflow management - Proven design and production expertise across digital and print with a portfolio demonstrating creativity, versatility and attention to detail - A practical understanding of brand strategy and how it informs creative work - Experience creating brand resources, producing content and managing asset libraries - Proven line management experience, including leading creatives and managing external suppliers, freelancers and agencies. - Advanced skills across digital and print design (especially Adobe Creative Cloud) - Strong typography, layout, visual storytelling and video production skills - Up-to-date knowledge of design, communications and digital campaign trends - Excellent collaborative skills to work effectively with internal teams and external partners - Ability to manage multiple projects concurrently and deliver to tight deadlines This role can be home-based in the UK, however, occasional travel to external meetings and events, and to other office locations may be required and may include overnight stays. As part of your application, you will be required to provide a link to your online portfolio of examples of your work and/or evidence of creative leadership. Closing date: Sunday 12th April 2026 Interviews: w/c 20th April 2026 Other organisations may call this role Brand Manager, Creative Manager, Brand and Content Manager, Marketing Manager, Creative Content Manager, Design Manager, Brand and Campaigns Manager, Creative Marketing Manager, or Creative Services Manager. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to blend imagination with meaningful impact as a Brand & Creative Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Data & Systems Support Officer 37 hours per week / Permanent / Monday - Friday, 09:00 - 17:00 / Hybrid working - a minimum of three days on site per week, with up to two days working from home. YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what's right, we work with heart, and we build real connections - guide us in all our actions. The Impact and Improvement Team provides leadership on business improvement and assurance of service delivery - including quality, performance, and outcomes for children and young people. The team ensures that data and reporting meet statutory and regulatory compliance requirements, while also overseeing critical functions such as data protection, complaints, and whistleblowing. The team is additionally responsible for driving the organisation's digital transformation agenda. Through the work of the Digital Systems Project Manager and the Data & Performance Lead, the team leads strategic projects aimed at improving data quality and developing systems that support the needs of an increasingly digital organisation. The Data and Systems Support Officer is an exciting new role created to help our colleagues access and use information with greater confidence and ease, enabling them to deliver the best possible services. By supporting colleagues across the organisation, this role will make data feel more approachable, reliable, and genuinely useful in daytoday work. You will play a key role in supporting data activity across the organisation, working closely with and learning from the Data & Performance Lead. They will contribute to essential reporting and analysis, offer practical support to nontechnical colleagues facing data challenges, and produce clear insight summaries for Deputies, Managers, and Heads of Service. The role includes a defined development pathway, with onthejob learning and systemadministration training delivered by our system partners. As our processes become increasingly digitalised, this role will strengthen resilience and flexibility within the data function. You will also provide vital internal administrative support for key systems, helping us respond more quickly to user requests and shape ongoing improvements across our digital and data landscape. If you are enthusiastic about this opportunity but don't meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we're looking for. We are looking for a someone with a strong understanding of how data supports organisational performance and informs effective decisionmaking. Along with a strong attention and a desire to learn analytics, system administration and digital tools in a supportive environment. You will recognise the value of clear reporting and engaging visualisation in bringing information to life and be genuinely passionate about helping colleagues unlock the potential of digital tools. You will already have excellent communication skills that enable you to work confidently with a wide range of internal stakeholders, many of whom may not have a technical background. Experience with data handling, reporting tools, Microsoft Excel, Power BI (or equivalent), Salesforce, and SharePoint would be highly advantageous. If you would like any further information or an informal discussion about this post, please contact . If you require any assistance with our application process, please do email us at . CLOSING DATE: Friday 17 April 2026 at midnight. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children's and Adults' Barred Lists) as well as comprehensive reference and activity check.
02/04/2026
Full time
Data & Systems Support Officer 37 hours per week / Permanent / Monday - Friday, 09:00 - 17:00 / Hybrid working - a minimum of three days on site per week, with up to two days working from home. YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what's right, we work with heart, and we build real connections - guide us in all our actions. The Impact and Improvement Team provides leadership on business improvement and assurance of service delivery - including quality, performance, and outcomes for children and young people. The team ensures that data and reporting meet statutory and regulatory compliance requirements, while also overseeing critical functions such as data protection, complaints, and whistleblowing. The team is additionally responsible for driving the organisation's digital transformation agenda. Through the work of the Digital Systems Project Manager and the Data & Performance Lead, the team leads strategic projects aimed at improving data quality and developing systems that support the needs of an increasingly digital organisation. The Data and Systems Support Officer is an exciting new role created to help our colleagues access and use information with greater confidence and ease, enabling them to deliver the best possible services. By supporting colleagues across the organisation, this role will make data feel more approachable, reliable, and genuinely useful in daytoday work. You will play a key role in supporting data activity across the organisation, working closely with and learning from the Data & Performance Lead. They will contribute to essential reporting and analysis, offer practical support to nontechnical colleagues facing data challenges, and produce clear insight summaries for Deputies, Managers, and Heads of Service. The role includes a defined development pathway, with onthejob learning and systemadministration training delivered by our system partners. As our processes become increasingly digitalised, this role will strengthen resilience and flexibility within the data function. You will also provide vital internal administrative support for key systems, helping us respond more quickly to user requests and shape ongoing improvements across our digital and data landscape. If you are enthusiastic about this opportunity but don't meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we're looking for. We are looking for a someone with a strong understanding of how data supports organisational performance and informs effective decisionmaking. Along with a strong attention and a desire to learn analytics, system administration and digital tools in a supportive environment. You will recognise the value of clear reporting and engaging visualisation in bringing information to life and be genuinely passionate about helping colleagues unlock the potential of digital tools. You will already have excellent communication skills that enable you to work confidently with a wide range of internal stakeholders, many of whom may not have a technical background. Experience with data handling, reporting tools, Microsoft Excel, Power BI (or equivalent), Salesforce, and SharePoint would be highly advantageous. If you would like any further information or an informal discussion about this post, please contact . If you require any assistance with our application process, please do email us at . CLOSING DATE: Friday 17 April 2026 at midnight. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children's and Adults' Barred Lists) as well as comprehensive reference and activity check.
YOUTH ENDOWMENT FUND CHARITABLE TRUST
Hackney, London
The Youth Endowment Fund Head of Digital Communications Reports to: Director of External Affairs and Youth Understanding Salary: £67,800 Location: Central London or Hybrid (see below) Contract: 2-year fixed term contract Closing date for applications: 12pm, Tuesday 7th April 2026 Interview dates: Week commencing 20th April 2026 About the Youth Endowment Fund (YEF) All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don't matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope. But it doesn't have to be this way. The Youth Endowment Fund believes that no child should be affected by violence. We research violence to understand it; we find, fund and test what works to prevent it; and we are building a movement to end it. Communications at YEF The Communications team, within the External Affairs and Youth Understanding directorate, is a critical arm of the organisation. We can only reduce violence if people hear about what works and put it into practice. Change is hard and it only happens if people trust where it comes from and want to engage with what we are communicating. We can only make change at scale if we're smart about using digital tools to reach a growing, diverse audience across society. We need professionals working across our sectors - youth-workers, police officers, social workers, policymakers, headteachers, and more - to find out about and be part of our movement. To do this, we must communicate with humility, authenticity and clarity. We need politicians, commissioners and funders to follow our guidance and use our products. To do this, we must secure a seat at the table, communicate with intellectual rigour and persuade using the evidence. We also need to connect with wider society, helping anyone who cares about making Britain safer for the next generation to understand what we do, what works and how they can support our cause. To do this, our brand must be accessible and inspiring, leveraging robust research alongside human storytelling. As the Head of Digital Communications, you will be essential to achieving our mission. You will join the YEF at an exciting time. We are entering a crucial phase of increasing our policy influence at the top of government, changing things for the better across our sectors - education, youth justice, youth sector, children's services, policing, health - and mobilising a movement to keep children and young people safe. Your job is to make sure that the right people are drawn to our website and our digital communications, that they discover and engage with our content - from quoting our data, to using our Toolkit and evidence, to following practical recommendations in our guidance, to watching videos about the latest trends and conversations in violence prevention - and trust what we have to say. You will support the Director of External Affairs and Youth Understanding to plan, build and execute a digital campaign to make all of this happen. You will help to lead the Communications team to hold the attention of our priority audiences and making them act. Key Responsibilities The core of your job is to ensure that YEF's audience grows rapidly and strategically in size, that people working in our sectors gain awareness and confidence in our brand and that decision-makers engage with our work via our digital channels: our website, social media, newsletters, search, long- and short-form videos and the Safe podcast. You will further develop YEF's existing digital marketing strategy into a national campaign across for mobilising the evidence to prevent violence affecting children and young people. You will provide leadership to YEF generally and the Communications team specifically - managing the Senior Digital Marketing Manager and Digital Marketing and Communications Officer - to develop internal collaboration for boosting organisation-wide digital activity, such as call-to-actions via social media and video content. You will execute a strategy for moving to a more segmented, sector-specific communication strategy that engages each audience (whether teachers, youth workers, police officers etc.) to use of YEF's products whether our Toolkit, our Guidance on what works and self-assessment tools for each sector. To commission and develop compelling, eye-catching video content that authentically showcases case studies of our work, drives our audiences towards our channels and products and significantly boosts widespread engagement - views, likes, comments and shares - online. To help secure and convert high-profile digital communications opportunities for the team in representing YEF's work, including podcast and video placements. To develop and leverage relevant agency relationships, and use data analytics, to optimise our SEO positioning for online searches related to youth violence, advise on investment in paid advertising to drive traffic to our website and products, and generally boost our digital engagement. About You You are this sort of person: You communicate complex ideas clearly. Whether speaking or writing, you break down complicated concepts in ways that make sense to different audiences - without oversimplifying. You bring clarity where others bring jargon. You get things done. You're organised, delivery-focused, and produce high-quality work, even under pressure. You work independently and to a high standard. You are skilled at designing and delivering digital comms and audience journeys for different segments of an organisation's audience. You know how to build up a clear picture of audience members, develop their customer journey and turn them from unaware to aware, to a user and then an advocate. You think big and adapt fast. You're a strategic thinker who can see the big picture without losing sight of the detail. You're logical, creative, and open to challenge - always testing and refining your ideas. You care about the detail. You like getting a system working well, planning a campaign and getting the detail right, organizing who is doing what and seeing it all happen. You pay attention to what is happening in the world. You're plugged into current affairs, technological trends and media conversations, particularly when it comes to British society. You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values. You have: A track record of driving digital communications to hundreds of thousands of people at a regional or national scale. You have led, planned and executed campaigns that bring about measurable outcomes online and practical change in the real world. Experience working with a mission-driven charity, organisation or business. You care about using your extensive digital skills to drive the work of an organisation striving to achieve social change. Experience within a leadership or management position. You have led people to drive bold, transformative communications for an organisation, company or business. Expertise in using technical tools and data analytics to target audiences online. You know how to segment and target digital audiences, transform SEO performance, develop high quality websites, increase newsletter engagement and bring new technical tools to solve problems. You have experience of commissioning creative partners - like consultants, videographers and designers - to produce compelling digital outputs and developing narrative-led content about urgent social issues that draws people in. A track record of producing video - such as case studies, explainers or podcasts - to increase positive regard, brand awareness and audience engagement on LinkedIn, Instagram Reels, YouTube, TikTok and X. You may have the following, but they are not necessary: A qualification in digital marketing. Past experience of using Salesforce for marketing campaigns. Experience of working in or close to one or more of our priority sectors:education, youth justice, youth sector, children's services, policing and health. Knowledge of using Artificial Intelligence to ethically and effectively boost digital performance at an organisation While it's not a criteria, we are especially interested to hear from applicants who have lived experience of youth violence. It's important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however . click apply for full job details
02/04/2026
Full time
The Youth Endowment Fund Head of Digital Communications Reports to: Director of External Affairs and Youth Understanding Salary: £67,800 Location: Central London or Hybrid (see below) Contract: 2-year fixed term contract Closing date for applications: 12pm, Tuesday 7th April 2026 Interview dates: Week commencing 20th April 2026 About the Youth Endowment Fund (YEF) All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don't matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope. But it doesn't have to be this way. The Youth Endowment Fund believes that no child should be affected by violence. We research violence to understand it; we find, fund and test what works to prevent it; and we are building a movement to end it. Communications at YEF The Communications team, within the External Affairs and Youth Understanding directorate, is a critical arm of the organisation. We can only reduce violence if people hear about what works and put it into practice. Change is hard and it only happens if people trust where it comes from and want to engage with what we are communicating. We can only make change at scale if we're smart about using digital tools to reach a growing, diverse audience across society. We need professionals working across our sectors - youth-workers, police officers, social workers, policymakers, headteachers, and more - to find out about and be part of our movement. To do this, we must communicate with humility, authenticity and clarity. We need politicians, commissioners and funders to follow our guidance and use our products. To do this, we must secure a seat at the table, communicate with intellectual rigour and persuade using the evidence. We also need to connect with wider society, helping anyone who cares about making Britain safer for the next generation to understand what we do, what works and how they can support our cause. To do this, our brand must be accessible and inspiring, leveraging robust research alongside human storytelling. As the Head of Digital Communications, you will be essential to achieving our mission. You will join the YEF at an exciting time. We are entering a crucial phase of increasing our policy influence at the top of government, changing things for the better across our sectors - education, youth justice, youth sector, children's services, policing, health - and mobilising a movement to keep children and young people safe. Your job is to make sure that the right people are drawn to our website and our digital communications, that they discover and engage with our content - from quoting our data, to using our Toolkit and evidence, to following practical recommendations in our guidance, to watching videos about the latest trends and conversations in violence prevention - and trust what we have to say. You will support the Director of External Affairs and Youth Understanding to plan, build and execute a digital campaign to make all of this happen. You will help to lead the Communications team to hold the attention of our priority audiences and making them act. Key Responsibilities The core of your job is to ensure that YEF's audience grows rapidly and strategically in size, that people working in our sectors gain awareness and confidence in our brand and that decision-makers engage with our work via our digital channels: our website, social media, newsletters, search, long- and short-form videos and the Safe podcast. You will further develop YEF's existing digital marketing strategy into a national campaign across for mobilising the evidence to prevent violence affecting children and young people. You will provide leadership to YEF generally and the Communications team specifically - managing the Senior Digital Marketing Manager and Digital Marketing and Communications Officer - to develop internal collaboration for boosting organisation-wide digital activity, such as call-to-actions via social media and video content. You will execute a strategy for moving to a more segmented, sector-specific communication strategy that engages each audience (whether teachers, youth workers, police officers etc.) to use of YEF's products whether our Toolkit, our Guidance on what works and self-assessment tools for each sector. To commission and develop compelling, eye-catching video content that authentically showcases case studies of our work, drives our audiences towards our channels and products and significantly boosts widespread engagement - views, likes, comments and shares - online. To help secure and convert high-profile digital communications opportunities for the team in representing YEF's work, including podcast and video placements. To develop and leverage relevant agency relationships, and use data analytics, to optimise our SEO positioning for online searches related to youth violence, advise on investment in paid advertising to drive traffic to our website and products, and generally boost our digital engagement. About You You are this sort of person: You communicate complex ideas clearly. Whether speaking or writing, you break down complicated concepts in ways that make sense to different audiences - without oversimplifying. You bring clarity where others bring jargon. You get things done. You're organised, delivery-focused, and produce high-quality work, even under pressure. You work independently and to a high standard. You are skilled at designing and delivering digital comms and audience journeys for different segments of an organisation's audience. You know how to build up a clear picture of audience members, develop their customer journey and turn them from unaware to aware, to a user and then an advocate. You think big and adapt fast. You're a strategic thinker who can see the big picture without losing sight of the detail. You're logical, creative, and open to challenge - always testing and refining your ideas. You care about the detail. You like getting a system working well, planning a campaign and getting the detail right, organizing who is doing what and seeing it all happen. You pay attention to what is happening in the world. You're plugged into current affairs, technological trends and media conversations, particularly when it comes to British society. You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values. You have: A track record of driving digital communications to hundreds of thousands of people at a regional or national scale. You have led, planned and executed campaigns that bring about measurable outcomes online and practical change in the real world. Experience working with a mission-driven charity, organisation or business. You care about using your extensive digital skills to drive the work of an organisation striving to achieve social change. Experience within a leadership or management position. You have led people to drive bold, transformative communications for an organisation, company or business. Expertise in using technical tools and data analytics to target audiences online. You know how to segment and target digital audiences, transform SEO performance, develop high quality websites, increase newsletter engagement and bring new technical tools to solve problems. You have experience of commissioning creative partners - like consultants, videographers and designers - to produce compelling digital outputs and developing narrative-led content about urgent social issues that draws people in. A track record of producing video - such as case studies, explainers or podcasts - to increase positive regard, brand awareness and audience engagement on LinkedIn, Instagram Reels, YouTube, TikTok and X. You may have the following, but they are not necessary: A qualification in digital marketing. Past experience of using Salesforce for marketing campaigns. Experience of working in or close to one or more of our priority sectors:education, youth justice, youth sector, children's services, policing and health. Knowledge of using Artificial Intelligence to ethically and effectively boost digital performance at an organisation While it's not a criteria, we are especially interested to hear from applicants who have lived experience of youth violence. It's important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however . click apply for full job details
Oxford High School is seeking to appoint a Creative Content & Digital Marketing Manager to lead the development and delivery of high-quality digital content and marketing campaigns that support the School's strategic priorities. This role is central to communicating the School's ethos, ambition and distinctive educational experience with clarity and impact. The postholder will shape and evolve the School's digital presence, including oversight of the website and digital channels, ensuring that communications are purposeful, audience-focused and aligned with recruitment, reputation and community engagement objectives. Working closely with the Director of Marketing, Admissions and Communications, the Admissions team and the Marketing & Communications Officer, the successful candidate will translate strategic priorities into compelling campaigns, content and creative outputs. They will lead the planning and delivery of integrated marketing activity across key recruitment moments, including open events and admissions cycles, and will develop engaging content that brings to life the achievements, experiences and aspirations of the School community. The role includes responsibility for managing and developing digital channels, delivering a structured and strategic approach to social media, and overseeing the ongoing development and optimisation of the School's website, including content, user journey and SEO. The postholder will also lead the creation of high-quality visual and written content, including photography, video and editorial features, working with colleagues across the School as well as external creative partners where appropriate. Candidates should have proven experience in digital marketing, content strategy or communications, with strong storytelling ability and experience of producing engaging multimedia content. They will demonstrate a clear understanding of digital platforms and audience engagement, alongside excellent organisational skills and the ability to manage multiple priorities effectively. A collaborative approach and the confidence to contribute both strategically and in a hands-on capacity are essential. This is an excellent opportunity to play a key role in shaping how Oxford High School communicates its identity and impact to a wide and engaged audience. About the School: Since its foundation over 150 years ago, Oxford High School has been innovative and pioneering in its approach to girls' education. Today, Oxford High School is a happy and vibrant place to work: our students are highly motivated and ambitious, supportive yet self-aware. From our youngest Reception pupils through to our longest-serving members of staff, there is a real sense of pride at being part of the Oxford High community. Benefits: As part of the GDST, the UK's leading network of independent girls' schools, we can offer a variety of benefits, such as: Competitive salaries and pay progression Access to extensive professional development opportunities Training grants for qualifications Generous pension schemes Free life assurance benefit A discount of up to 50% on fees for children at GDST schools Interest free loans for training, computer purchase loans and travel season ticket loans A Cycle to Work scheme Competitive terms and conditions of employment Please click on the apply button to apply. Application Deadline: 23:59 Monday 6th April 2026. Initial Online Interviews will take place on Thursday 9th April 2026. 2nd Stage Interviews will take place in person on Monday 13th April 2026. We reserve the right to change these dates or to interview before this time. We also reserve the right to close this advert early. Therefore, we strongly recommend early applications. The Girls' Day School Trust is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection checks appropriate to the post, including online searches and checks with past employers and the Disclosure and Barring Service.
02/04/2026
Full time
Oxford High School is seeking to appoint a Creative Content & Digital Marketing Manager to lead the development and delivery of high-quality digital content and marketing campaigns that support the School's strategic priorities. This role is central to communicating the School's ethos, ambition and distinctive educational experience with clarity and impact. The postholder will shape and evolve the School's digital presence, including oversight of the website and digital channels, ensuring that communications are purposeful, audience-focused and aligned with recruitment, reputation and community engagement objectives. Working closely with the Director of Marketing, Admissions and Communications, the Admissions team and the Marketing & Communications Officer, the successful candidate will translate strategic priorities into compelling campaigns, content and creative outputs. They will lead the planning and delivery of integrated marketing activity across key recruitment moments, including open events and admissions cycles, and will develop engaging content that brings to life the achievements, experiences and aspirations of the School community. The role includes responsibility for managing and developing digital channels, delivering a structured and strategic approach to social media, and overseeing the ongoing development and optimisation of the School's website, including content, user journey and SEO. The postholder will also lead the creation of high-quality visual and written content, including photography, video and editorial features, working with colleagues across the School as well as external creative partners where appropriate. Candidates should have proven experience in digital marketing, content strategy or communications, with strong storytelling ability and experience of producing engaging multimedia content. They will demonstrate a clear understanding of digital platforms and audience engagement, alongside excellent organisational skills and the ability to manage multiple priorities effectively. A collaborative approach and the confidence to contribute both strategically and in a hands-on capacity are essential. This is an excellent opportunity to play a key role in shaping how Oxford High School communicates its identity and impact to a wide and engaged audience. About the School: Since its foundation over 150 years ago, Oxford High School has been innovative and pioneering in its approach to girls' education. Today, Oxford High School is a happy and vibrant place to work: our students are highly motivated and ambitious, supportive yet self-aware. From our youngest Reception pupils through to our longest-serving members of staff, there is a real sense of pride at being part of the Oxford High community. Benefits: As part of the GDST, the UK's leading network of independent girls' schools, we can offer a variety of benefits, such as: Competitive salaries and pay progression Access to extensive professional development opportunities Training grants for qualifications Generous pension schemes Free life assurance benefit A discount of up to 50% on fees for children at GDST schools Interest free loans for training, computer purchase loans and travel season ticket loans A Cycle to Work scheme Competitive terms and conditions of employment Please click on the apply button to apply. Application Deadline: 23:59 Monday 6th April 2026. Initial Online Interviews will take place on Thursday 9th April 2026. 2nd Stage Interviews will take place in person on Monday 13th April 2026. We reserve the right to change these dates or to interview before this time. We also reserve the right to close this advert early. Therefore, we strongly recommend early applications. The Girls' Day School Trust is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection checks appropriate to the post, including online searches and checks with past employers and the Disclosure and Barring Service.
Senior Technician - Lighting When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Senior Technician - Lighting You'll report to the Head of Lighting and Sound and be responsible for casual technicians. You'll also work closely with the Senior Technician - Sound, Senior Technician - Stage, Head of Stage, and the Technical Manager. This role is an integral part of the technical team within this busy regional venue. The successful candidate will be able to demonstrate extensive experience in the technical aspects of theatre craft and have a background in facilitating shows. You will be a good team player with excellent communication skills, computer literate and have the ability to lead and motivate others. You will have a good working knowledge of current health and safety legislation, along with modern theatre technology systems. The Senior Technician - Lighting will work closely with the BOH Team to manage technical systems with responsibility for all aspects including but not limited to: in-service and testing of electrical equipment, equipment scheduling, lighting and sound systems, assist in stage and Flys and maintenance, and liaise with visiting companies, providing expertise on the venue's capabilities. Please note, your role may involve working with children or vulnerable people. Key responsibilities To work as part of the crew ensuring the smooth running of fit ups, get outs and shows, in line with health and safety legislation and the requirements of the visiting company, and in accordance with the BECTU Code of Conduct. To complete regular inspections of technical equipment within the venue in line with health and safety legislative requirements alongside the Head of Lighting and Sound. To work closely with the visiting companies to ensure their technical needs are met, and ensure all crew are working in a pro-active manner. To ensure that only qualified, trained and experienced personnel are allowed to operate technical equipment within the venue. Operate a skills matrix with the Head of Lighting & Sound and the Head of Stage to ensure that the right skills are in place and fully utilised Ensuring that all backstage areas and storage are kept to the highest possible standard, and to bring any difficulties and/or health and safety hazards to the attention of the Head of Lighting & Sound and the Head of Stage. Alongside the other members of the electrics team, to take responsibility for housekeeping and maintenance of the electrics workshop. To develop risk assessments with the Head of Lighting & Sound, ensuring that these are reviewed annually. To set up equipment for other events throughout the venue when required. To implement and comply with the company Health & Safety Policy, maintaining the safest possible environment for your colleagues, visiting companies and customers. To act as a Duty Technician during performances, carry out regular lamp rounds of all areas of the building as part of pre-show checks, and take on an investigative role in the event of fire alarm activations. To assist with end-of-day lockups where required. Where required, to assist in the smooth running of visiting productions by taking on show specific roles (e.g. stage plots/board operation) as and when appropriate. To attend regular team meetings with other members of the technical department, and wider back of house team, to liaise on venue operations, health and safety, and to discuss forthcoming show requirements. To be trained in First Aid at Work and keep it renewed. To undertake all mandatory training identified as relevant to the role. To assist the Head of Lighting and Sound and Head of Stage in managing casual staff. To work closely with the Senior Technician (Sound) in order to understand the full range of the venue electrics department, and be able to provide mutual cover where appropriate. To undertake any other duties as required by the Head of Lighting & Sound and Head of Stage. Your skills, qualities, and experience. If you are able to demonstrate many of the essential criteria, we encourage you to apply, and welcome transferable skills from other industries or backgrounds. We can give experience of any desirable criteria but may also use them to decide between candidates for this role. Essential Relevant degree and/or demonstrable professional experience in the entertainment industry. Fundamental knowledge of Lighting systems. Extensive knowledge of technical venue systems, including a high level of competency using a wide range of theatrical and performance equipment. Experience rigging a variety of lighting systems. Good understanding of a risk-assessed approach to managing health & safety in the production environment. An understanding of legislation and Health & Safety guidelines relevant to the role. Experience in working at height, and comfortable in the use of a range of ladders. A commitment to providing a high level of service and customer care to visiting companies. Experience of venue or system maintenance regimes, particularly Portable Appliance Testing. Computer literate. Experience with Microsoft Office packages. An organised, methodical approach to work, with the ability to help implement systems and procedures. Significant demonstrable experience working in a Technical Department in a large-scale theatre. Knowledge of manual handling techniques. Desirable Experience touring with the lighting departments of large-scale shows. Electrical systems training, e.g. BS7909. Experience of EOS family consoles. Experience of Microsoft 365/Teams/SharePoint. Experience using TrackingThis, or other asset management systems. Experience in high access and harness rescue procedures. Stage and Flying experience. Experience with venue/production sound systems. Experience with production AV systems. About Us - Our values ATG Entertainment's values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation. THRIVE doing what we love (with passion and dynamism) CONNECT through every act (with collaboration and kindness) DARE to do different (with curiosity and courage) PERFORM at our best (with customer focus and ownership) Our culture You'll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures. We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises. Our Corporate Social Responsibility pillars Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities: Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being. Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working. Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work. Our Inclusion, Diversity, Equity and Access Mission Statement - A Stage for Everyone Our stages are a platform for compelling stories - stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG entertainment, we provide a stage for everyone. We recognise that we do not have all the answers; but we strive to listen, to learn and to change in order to ensure ATG Entertainment becomes a truly inclusive organisation. We therefore welcome and encourage applications from individuals from the widest possible range of backgrounds and particularly welcome applications from those currently underrepresented in our workforce. We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.
02/04/2026
Full time
Senior Technician - Lighting When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Senior Technician - Lighting You'll report to the Head of Lighting and Sound and be responsible for casual technicians. You'll also work closely with the Senior Technician - Sound, Senior Technician - Stage, Head of Stage, and the Technical Manager. This role is an integral part of the technical team within this busy regional venue. The successful candidate will be able to demonstrate extensive experience in the technical aspects of theatre craft and have a background in facilitating shows. You will be a good team player with excellent communication skills, computer literate and have the ability to lead and motivate others. You will have a good working knowledge of current health and safety legislation, along with modern theatre technology systems. The Senior Technician - Lighting will work closely with the BOH Team to manage technical systems with responsibility for all aspects including but not limited to: in-service and testing of electrical equipment, equipment scheduling, lighting and sound systems, assist in stage and Flys and maintenance, and liaise with visiting companies, providing expertise on the venue's capabilities. Please note, your role may involve working with children or vulnerable people. Key responsibilities To work as part of the crew ensuring the smooth running of fit ups, get outs and shows, in line with health and safety legislation and the requirements of the visiting company, and in accordance with the BECTU Code of Conduct. To complete regular inspections of technical equipment within the venue in line with health and safety legislative requirements alongside the Head of Lighting and Sound. To work closely with the visiting companies to ensure their technical needs are met, and ensure all crew are working in a pro-active manner. To ensure that only qualified, trained and experienced personnel are allowed to operate technical equipment within the venue. Operate a skills matrix with the Head of Lighting & Sound and the Head of Stage to ensure that the right skills are in place and fully utilised Ensuring that all backstage areas and storage are kept to the highest possible standard, and to bring any difficulties and/or health and safety hazards to the attention of the Head of Lighting & Sound and the Head of Stage. Alongside the other members of the electrics team, to take responsibility for housekeeping and maintenance of the electrics workshop. To develop risk assessments with the Head of Lighting & Sound, ensuring that these are reviewed annually. To set up equipment for other events throughout the venue when required. To implement and comply with the company Health & Safety Policy, maintaining the safest possible environment for your colleagues, visiting companies and customers. To act as a Duty Technician during performances, carry out regular lamp rounds of all areas of the building as part of pre-show checks, and take on an investigative role in the event of fire alarm activations. To assist with end-of-day lockups where required. Where required, to assist in the smooth running of visiting productions by taking on show specific roles (e.g. stage plots/board operation) as and when appropriate. To attend regular team meetings with other members of the technical department, and wider back of house team, to liaise on venue operations, health and safety, and to discuss forthcoming show requirements. To be trained in First Aid at Work and keep it renewed. To undertake all mandatory training identified as relevant to the role. To assist the Head of Lighting and Sound and Head of Stage in managing casual staff. To work closely with the Senior Technician (Sound) in order to understand the full range of the venue electrics department, and be able to provide mutual cover where appropriate. To undertake any other duties as required by the Head of Lighting & Sound and Head of Stage. Your skills, qualities, and experience. If you are able to demonstrate many of the essential criteria, we encourage you to apply, and welcome transferable skills from other industries or backgrounds. We can give experience of any desirable criteria but may also use them to decide between candidates for this role. Essential Relevant degree and/or demonstrable professional experience in the entertainment industry. Fundamental knowledge of Lighting systems. Extensive knowledge of technical venue systems, including a high level of competency using a wide range of theatrical and performance equipment. Experience rigging a variety of lighting systems. Good understanding of a risk-assessed approach to managing health & safety in the production environment. An understanding of legislation and Health & Safety guidelines relevant to the role. Experience in working at height, and comfortable in the use of a range of ladders. A commitment to providing a high level of service and customer care to visiting companies. Experience of venue or system maintenance regimes, particularly Portable Appliance Testing. Computer literate. Experience with Microsoft Office packages. An organised, methodical approach to work, with the ability to help implement systems and procedures. Significant demonstrable experience working in a Technical Department in a large-scale theatre. Knowledge of manual handling techniques. Desirable Experience touring with the lighting departments of large-scale shows. Electrical systems training, e.g. BS7909. Experience of EOS family consoles. Experience of Microsoft 365/Teams/SharePoint. Experience using TrackingThis, or other asset management systems. Experience in high access and harness rescue procedures. Stage and Flying experience. Experience with venue/production sound systems. Experience with production AV systems. About Us - Our values ATG Entertainment's values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation. THRIVE doing what we love (with passion and dynamism) CONNECT through every act (with collaboration and kindness) DARE to do different (with curiosity and courage) PERFORM at our best (with customer focus and ownership) Our culture You'll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures. We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises. Our Corporate Social Responsibility pillars Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities: Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being. Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working. Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work. Our Inclusion, Diversity, Equity and Access Mission Statement - A Stage for Everyone Our stages are a platform for compelling stories - stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG entertainment, we provide a stage for everyone. We recognise that we do not have all the answers; but we strive to listen, to learn and to change in order to ensure ATG Entertainment becomes a truly inclusive organisation. We therefore welcome and encourage applications from individuals from the widest possible range of backgrounds and particularly welcome applications from those currently underrepresented in our workforce. We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.
Job Title: Account and Business Development Manager Location: Farringdon Salary: £30,000 per annum + Up to £9k bonus Job type: Full time, Permanent The Company is a multi-award-winning business development and lead generation agency with a strong focus on the Creative and Healthcare sectors. The Role: We're looking for someone to join our growing team of humans, plants and laptops. You will represent some of the most innovative marketing and communication agencies in Europe as their Account and Business Development Manager. This is not a sales role. You will be working together with your client to identify global brand leaders and reach out to them via phone, email and LinkedIn to set up high-level appointments for them. The role involves nurturing client relationships, organising information, understanding timelines, balancing to-do lists, and adapting to shifting priorities and strategies. You will be collaborating with our team of BDMs, your Client Success Manager and Team Assistant to deliver a high-quality, seamless service to our clients. This is a hybrid position working at our Kings Cross office at least two days a week. We can only consider candidates with a right to work in the UK, we cannot sponsor. We encourage applications from all walks of life, but unfortunately, we cannot accept applications from Haribo gummy bears as Sam is now vegetarian. Your Responsibilities: Outreach: Representing the client(s) in a professional way Nurturing prospects, building ongoing relationships and ensuring that all meetings booked are qualified, and communicated well with your client. Booking two/a number of meetings a week and managing changes in scheduling in a timely manner Maintaining agreed outreach volumes consistently Client Management: Preparing and leading meetings with the client, building client rapport and trust Preparing well-written and detailed briefing notes for the client, prior to them attending meetings, with clear objectives and focus areas Supporting the client strategy with the implementation of bespoke client campaigns Working with your CSM to ensure ongoing client satisfaction Admin: Comfortable using a CRM system, Google Sheets, and following internal processes Logging conversations with clear actions and next steps Reading and responding to emails in a timely manner About you: Required Attributes: Organised and attentive to client needs Experience in managing and nurturing relationships Confident reaching out to new leads to introduce the client Experience with either Google Workspace or Microsoft Office Excellent English language skills, verbal and written Highly focused and organised with a desire to learn and grow Calm under pressure with the ability to multi-task and prioritise within a constantly shifting environment Proactive and comfortable contributing to discussions Self-motivated to problem-solve Eye for detail Good communicator and able to read and adapt to social cues Ability to anticipate and identify client issues Can take detailed notes during conversations. Desired Attributes: Experience with CRM systems, ideally Hubspot Knowledge of GDPR and data protection practices Touch typing Additional languages Benefits: Hybrid working. Office drinks/dinner or activity once a month in Central London Extensive ongoing personal development Unlimited access to therapy on our well-being platform Access to company library and company Book Club Free sanitary products at our Farringdon office Implemented Anti-harassment Policy Regular company workshops on a variety of topics, including Mental Health and Wellbeing awareness and Sexual Harassment. 20 days Holiday + 8 public holidays + extra paid day off for your Birthday x2 Mental Health mornings off/ year Monthly 1-2-1's with Company Director to discuss development and well-being A supportive team that values quality work but also believes in a healthy work/life balance 10% Discount on drinks at local Coffee Shop Our Values: Multidimensional innovation - Implementing strategic decisions from all walks of life, celebrating failures as lessons for further innovation Integrity - Making choices that are well thought-out, ethical and fair Human first - Work life does not come at a cost to personal life Collegiality - Individual thinking, mindful of the collective, allowing space for open collaboration. The things which make us different are valued and respected Hard work - Passion for ongoing learning and development Our Awards: Best Global Business Development & Lead Generation Agency - Global 100 Awards 2022, 2023, 2024, 2025, and 2026 Please note: Our office is accessible via stairs only Candidates with experience of or working currently in relevant job titles, including: Account Manager, New Business Manager, Business Development Manager, Business Developer, Lead Generation, Marketing Manager, Partnerships Manager, Client Success, Customer Success, Sales Account Manager, Sales Manager, B2B Sales may also be considered
02/04/2026
Full time
Job Title: Account and Business Development Manager Location: Farringdon Salary: £30,000 per annum + Up to £9k bonus Job type: Full time, Permanent The Company is a multi-award-winning business development and lead generation agency with a strong focus on the Creative and Healthcare sectors. The Role: We're looking for someone to join our growing team of humans, plants and laptops. You will represent some of the most innovative marketing and communication agencies in Europe as their Account and Business Development Manager. This is not a sales role. You will be working together with your client to identify global brand leaders and reach out to them via phone, email and LinkedIn to set up high-level appointments for them. The role involves nurturing client relationships, organising information, understanding timelines, balancing to-do lists, and adapting to shifting priorities and strategies. You will be collaborating with our team of BDMs, your Client Success Manager and Team Assistant to deliver a high-quality, seamless service to our clients. This is a hybrid position working at our Kings Cross office at least two days a week. We can only consider candidates with a right to work in the UK, we cannot sponsor. We encourage applications from all walks of life, but unfortunately, we cannot accept applications from Haribo gummy bears as Sam is now vegetarian. Your Responsibilities: Outreach: Representing the client(s) in a professional way Nurturing prospects, building ongoing relationships and ensuring that all meetings booked are qualified, and communicated well with your client. Booking two/a number of meetings a week and managing changes in scheduling in a timely manner Maintaining agreed outreach volumes consistently Client Management: Preparing and leading meetings with the client, building client rapport and trust Preparing well-written and detailed briefing notes for the client, prior to them attending meetings, with clear objectives and focus areas Supporting the client strategy with the implementation of bespoke client campaigns Working with your CSM to ensure ongoing client satisfaction Admin: Comfortable using a CRM system, Google Sheets, and following internal processes Logging conversations with clear actions and next steps Reading and responding to emails in a timely manner About you: Required Attributes: Organised and attentive to client needs Experience in managing and nurturing relationships Confident reaching out to new leads to introduce the client Experience with either Google Workspace or Microsoft Office Excellent English language skills, verbal and written Highly focused and organised with a desire to learn and grow Calm under pressure with the ability to multi-task and prioritise within a constantly shifting environment Proactive and comfortable contributing to discussions Self-motivated to problem-solve Eye for detail Good communicator and able to read and adapt to social cues Ability to anticipate and identify client issues Can take detailed notes during conversations. Desired Attributes: Experience with CRM systems, ideally Hubspot Knowledge of GDPR and data protection practices Touch typing Additional languages Benefits: Hybrid working. Office drinks/dinner or activity once a month in Central London Extensive ongoing personal development Unlimited access to therapy on our well-being platform Access to company library and company Book Club Free sanitary products at our Farringdon office Implemented Anti-harassment Policy Regular company workshops on a variety of topics, including Mental Health and Wellbeing awareness and Sexual Harassment. 20 days Holiday + 8 public holidays + extra paid day off for your Birthday x2 Mental Health mornings off/ year Monthly 1-2-1's with Company Director to discuss development and well-being A supportive team that values quality work but also believes in a healthy work/life balance 10% Discount on drinks at local Coffee Shop Our Values: Multidimensional innovation - Implementing strategic decisions from all walks of life, celebrating failures as lessons for further innovation Integrity - Making choices that are well thought-out, ethical and fair Human first - Work life does not come at a cost to personal life Collegiality - Individual thinking, mindful of the collective, allowing space for open collaboration. The things which make us different are valued and respected Hard work - Passion for ongoing learning and development Our Awards: Best Global Business Development & Lead Generation Agency - Global 100 Awards 2022, 2023, 2024, 2025, and 2026 Please note: Our office is accessible via stairs only Candidates with experience of or working currently in relevant job titles, including: Account Manager, New Business Manager, Business Development Manager, Business Developer, Lead Generation, Marketing Manager, Partnerships Manager, Client Success, Customer Success, Sales Account Manager, Sales Manager, B2B Sales may also be considered
Get Staffed Online Recruitment Limited
Sheffield, Yorkshire
Sales and Operations Manager Cyber Security MSP Location: Sheffield (Office-Based) Reports To: Co-Directors £55,000 £65,000 per annum base salary £75,000 £85,000 OTE Join Our Client Driving Growth in the Cyber Era! Our client is on a mission to redefine what businesses expect from their Managed IT and Cyber Security provider. Based in Sheffield, they deliver Connectivity, Cloud, Voice, and Cyber Security solutions across the UK, helping organisations work smarter and safer in the digital-first world. They are entering their next phase of growth and are looking for a driven, commercially minded Sales and Operations Manager to join their leadership team. This is a hands-on, office-based role for someone who can take true ownership, driving new business performance while ensuring operational excellence from sale through to delivery and invoice. If you re a natural leader who loves turning strategy into measurable results, our client would love to meet you. About the Role As our client s Sales and Operations Manager, you ll sit at the crossroads of commercial performance and operational delivery. You ll work closely with their Co-Directors to execute their sales growth plans, lead their Account and New Business teams, and ensure that every deal successfully transitions into efficient, profitable delivery. Your impact will be felt across the business improving processes, boosting client satisfaction, and shaping how our client scales its Cyber Security and MSP services for the future. What You ll Be Doing Drive Sales Growth: Take ownership of our client s commercial targets, with a focus on Cyber Security and MSP service growth. Lead and motivate the Sales and Account management teams to exceed revenue goals. Ensure pipeline visibility and forecasting accuracy through structured reviews and reporting. Work with marketing and leadership to execute go-to-market strategies that convert leads into long-term customers. Identify new opportunities for cross-selling, upselling, and margin improvement. Actively support negotiation and deal structuring to ensure profitable outcomes. Deliver Operational Excellence: Own the full order lifecycle from sales handover to delivery and invoicing. Monitor and manage WIP performance to keep deals moving and revenue flowing. Coordinate between sales, project delivery, and support to maintain service standards and operational flow. Continuously improve processes to remove friction, improve accuracy, and fast-track delivery timelines. Track KPIs and implement dashboards that show real-time performance across all departments. Lead and Inspire: Work directly with our client s Co-Directors to deliver strategic growth goals. Build a culture of accountability, teamwork, and continuous improvement in the Sheffield office. Coach and develop staff to push performance and confidence across commercial and operational teams. Represent them with clients and partners showcasing their commitment to quality, security, and innovation. What They re Looking For: 5+ years experience in a sales, service delivery, or operational management role within an MSP or IT services business. Proven record of driving revenue growth and improving delivery performance. Deep understanding of MSP operational processes (from quote to cash). Confident leadership style with the ability to coach, motivate, and develop high-performing teams. Commercially sharp and data-driven, comfortable managing forecasts, margins, and pipelines. Experience within Cyber Security services or managed protection solutions is preferred. Why Join Our Client: Competitive salary with performance-based bonus. Office-based with a strong team culture in Sheffield. Opportunity to play a key role in a growing, Cyber-focused MSP. Close collaboration with the company s Co-Directors and senior leadership team. A supportive environment that rewards initiative, ownership, and results. If you're ready to take your sales career to the next level in an environment that values initiative, creativity, and results, our client wants to hear from you. Ready to join their success story? Apply now and help shape their future growth.
02/04/2026
Full time
Sales and Operations Manager Cyber Security MSP Location: Sheffield (Office-Based) Reports To: Co-Directors £55,000 £65,000 per annum base salary £75,000 £85,000 OTE Join Our Client Driving Growth in the Cyber Era! Our client is on a mission to redefine what businesses expect from their Managed IT and Cyber Security provider. Based in Sheffield, they deliver Connectivity, Cloud, Voice, and Cyber Security solutions across the UK, helping organisations work smarter and safer in the digital-first world. They are entering their next phase of growth and are looking for a driven, commercially minded Sales and Operations Manager to join their leadership team. This is a hands-on, office-based role for someone who can take true ownership, driving new business performance while ensuring operational excellence from sale through to delivery and invoice. If you re a natural leader who loves turning strategy into measurable results, our client would love to meet you. About the Role As our client s Sales and Operations Manager, you ll sit at the crossroads of commercial performance and operational delivery. You ll work closely with their Co-Directors to execute their sales growth plans, lead their Account and New Business teams, and ensure that every deal successfully transitions into efficient, profitable delivery. Your impact will be felt across the business improving processes, boosting client satisfaction, and shaping how our client scales its Cyber Security and MSP services for the future. What You ll Be Doing Drive Sales Growth: Take ownership of our client s commercial targets, with a focus on Cyber Security and MSP service growth. Lead and motivate the Sales and Account management teams to exceed revenue goals. Ensure pipeline visibility and forecasting accuracy through structured reviews and reporting. Work with marketing and leadership to execute go-to-market strategies that convert leads into long-term customers. Identify new opportunities for cross-selling, upselling, and margin improvement. Actively support negotiation and deal structuring to ensure profitable outcomes. Deliver Operational Excellence: Own the full order lifecycle from sales handover to delivery and invoicing. Monitor and manage WIP performance to keep deals moving and revenue flowing. Coordinate between sales, project delivery, and support to maintain service standards and operational flow. Continuously improve processes to remove friction, improve accuracy, and fast-track delivery timelines. Track KPIs and implement dashboards that show real-time performance across all departments. Lead and Inspire: Work directly with our client s Co-Directors to deliver strategic growth goals. Build a culture of accountability, teamwork, and continuous improvement in the Sheffield office. Coach and develop staff to push performance and confidence across commercial and operational teams. Represent them with clients and partners showcasing their commitment to quality, security, and innovation. What They re Looking For: 5+ years experience in a sales, service delivery, or operational management role within an MSP or IT services business. Proven record of driving revenue growth and improving delivery performance. Deep understanding of MSP operational processes (from quote to cash). Confident leadership style with the ability to coach, motivate, and develop high-performing teams. Commercially sharp and data-driven, comfortable managing forecasts, margins, and pipelines. Experience within Cyber Security services or managed protection solutions is preferred. Why Join Our Client: Competitive salary with performance-based bonus. Office-based with a strong team culture in Sheffield. Opportunity to play a key role in a growing, Cyber-focused MSP. Close collaboration with the company s Co-Directors and senior leadership team. A supportive environment that rewards initiative, ownership, and results. If you're ready to take your sales career to the next level in an environment that values initiative, creativity, and results, our client wants to hear from you. Ready to join their success story? Apply now and help shape their future growth.
