Product Owner London (hybrid) 45,000 - 50,000 plus excellent benefits We are working with a leading public facing organisation that operates a large-scale customer experience platform used across multiple passenger transport services in the UK. They are looking for a Product Owner to join their growing digital team and take ownership of their marketing websites and content management systems. As Product Owner, you will be responsible for managing and improving the organisation's websites through their CMS platform. You will prioritise updates and enhancements, support stakeholders with website improvements and ensure content is delivered consistently and efficiently across the platform. This role is slightly different to a traditional Product Owner position, as it has a strong CMS focus. You will act as the bridge between internal stakeholders, clients and technical teams, helping deliver website improvements, troubleshooting issues and ensuring the CMS environment is running effectively. Key Responsibilities Own and manage the organisation's marketing websites built using Drupal and Site Studio Prioritise and manage website improvements and new features based on business needs Work closely with marketing, UX, development and delivery teams to deliver high-quality digital experiences Oversee how website content is created, edited and published through the CMS Troubleshoot issues, implement quick fixes and support ongoing website improvements Manage workflows, permissions and processes for website updates Use analytics, SEO insights and user behaviour data to drive continuous improvements Support internal teams and clients with CMS best practices and training where required Experience required: Experience working as a Product Owner, Digital Product Manager, or similar role within a CMS-driven environment Strong knowledge of content management systems (experience with Drupal is highly desirable) Understanding of UX principles, SEO and website performance optimisation Ability to manage stakeholders and work collaboratively with technical and non-technical teams Experience prioritising backlogs and working within Agile environments Strong problem-solving skills and ability to work in a fast-paced environment Up to 50,000 PA plus excellent benefits.
10/03/2026
Full time
Product Owner London (hybrid) 45,000 - 50,000 plus excellent benefits We are working with a leading public facing organisation that operates a large-scale customer experience platform used across multiple passenger transport services in the UK. They are looking for a Product Owner to join their growing digital team and take ownership of their marketing websites and content management systems. As Product Owner, you will be responsible for managing and improving the organisation's websites through their CMS platform. You will prioritise updates and enhancements, support stakeholders with website improvements and ensure content is delivered consistently and efficiently across the platform. This role is slightly different to a traditional Product Owner position, as it has a strong CMS focus. You will act as the bridge between internal stakeholders, clients and technical teams, helping deliver website improvements, troubleshooting issues and ensuring the CMS environment is running effectively. Key Responsibilities Own and manage the organisation's marketing websites built using Drupal and Site Studio Prioritise and manage website improvements and new features based on business needs Work closely with marketing, UX, development and delivery teams to deliver high-quality digital experiences Oversee how website content is created, edited and published through the CMS Troubleshoot issues, implement quick fixes and support ongoing website improvements Manage workflows, permissions and processes for website updates Use analytics, SEO insights and user behaviour data to drive continuous improvements Support internal teams and clients with CMS best practices and training where required Experience required: Experience working as a Product Owner, Digital Product Manager, or similar role within a CMS-driven environment Strong knowledge of content management systems (experience with Drupal is highly desirable) Understanding of UX principles, SEO and website performance optimisation Ability to manage stakeholders and work collaboratively with technical and non-technical teams Experience prioritising backlogs and working within Agile environments Strong problem-solving skills and ability to work in a fast-paced environment Up to 50,000 PA plus excellent benefits.
Digital Marketing & Analytics Executive - Summary This role sits in the Digital team within Marketing & BD, working closely with the Digital Marketing Manager, Social Media & Digital Marketing Assistant, and wider colleagues to deliver thought leadership, campaigns and strong digital execution. The team works hybrid, with three days a week in the office. What you'll do You'll strengthen and evolve digital marketing across email, web, analytics, and reporting, with some social media support. You'll run day-to-day activity, improve processes, raise standards, and help the team make better digital decisions. Key Responsibilities Reporting & Analytics (GA4) Build, improve and own dashboards and reporting for website, email and social channels. Maintain UTM structures and campaign tracking. Identify performance trends and explain what they mean. Make data accessible and easy for the team to use. Email Marketing (Vuture) Build, QA and send email campaigns. Support colleagues with planning and troubleshooting. Develop expertise in Vuture, improve segmentation and share insights from performance. Website Management (Umbraco) Update and publish content. Ensure quality, accessibility, SEO and metadata standards. Support landing pages and work with developers on issues. SEO Maintain SEO basics across the website. Guide colleagues on SEO-informed publishing. Use data to spot opportunities for improvement. Social Media (Hootsuite) Provide cover for publishing. Edit post copy with accuracy and good judgement. Support LinkedIn boosting and make recommendations based on performance. CRM & Campaign Operations (InterAction) Support clean data flow between CRM, email and reporting. Help with consistent audience selection and impact measurement. Candidate Profile Essential 3 years' experience in a similar B2B digital marketing role (ideally professional services). Hands-on experience with email platforms (Vuture a plus). Strong CMS skills (preferably Umbraco). Confident with GA4 and reporting dashboards. Good SEO knowledge. Excellent written English and attention to detail. Skilled in Microsoft Office. Strong collaboration and communication skills. Desirable Experience with LinkedIn paid campaigns. CRM knowledge (e.g., InterAction) and tools like Canva/Hootsuite. Interest in automation, AI tools, and working with agencies or developers. If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.
06/03/2026
Full time
Digital Marketing & Analytics Executive - Summary This role sits in the Digital team within Marketing & BD, working closely with the Digital Marketing Manager, Social Media & Digital Marketing Assistant, and wider colleagues to deliver thought leadership, campaigns and strong digital execution. The team works hybrid, with three days a week in the office. What you'll do You'll strengthen and evolve digital marketing across email, web, analytics, and reporting, with some social media support. You'll run day-to-day activity, improve processes, raise standards, and help the team make better digital decisions. Key Responsibilities Reporting & Analytics (GA4) Build, improve and own dashboards and reporting for website, email and social channels. Maintain UTM structures and campaign tracking. Identify performance trends and explain what they mean. Make data accessible and easy for the team to use. Email Marketing (Vuture) Build, QA and send email campaigns. Support colleagues with planning and troubleshooting. Develop expertise in Vuture, improve segmentation and share insights from performance. Website Management (Umbraco) Update and publish content. Ensure quality, accessibility, SEO and metadata standards. Support landing pages and work with developers on issues. SEO Maintain SEO basics across the website. Guide colleagues on SEO-informed publishing. Use data to spot opportunities for improvement. Social Media (Hootsuite) Provide cover for publishing. Edit post copy with accuracy and good judgement. Support LinkedIn boosting and make recommendations based on performance. CRM & Campaign Operations (InterAction) Support clean data flow between CRM, email and reporting. Help with consistent audience selection and impact measurement. Candidate Profile Essential 3 years' experience in a similar B2B digital marketing role (ideally professional services). Hands-on experience with email platforms (Vuture a plus). Strong CMS skills (preferably Umbraco). Confident with GA4 and reporting dashboards. Good SEO knowledge. Excellent written English and attention to detail. Skilled in Microsoft Office. Strong collaboration and communication skills. Desirable Experience with LinkedIn paid campaigns. CRM knowledge (e.g., InterAction) and tools like Canva/Hootsuite. Interest in automation, AI tools, and working with agencies or developers. If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.
Join AdviserPlus and Help Transform the Future of HR At AdviserPlus , we empower organisations to unlock the full potential of their people through innovative HR solutions and cutting-edge technology. As a trusted partner to some of the UK s most well-known brands, we re on a mission to simplify HR and make it more impactful. We re now looking for a passionate and proactive Senior Customer Success Manager to join our growing team. If you have a strong background in SaaS customer success - ideally within the HR / ER / People Tech space - and thrive on building meaningful client relationships, driving value, and delivering outstanding customer experiences, we d love to hear from you. The Role at a Glance: Senior Customer Success Manager Remote Working 1 day in the Ellesmere Port, Cheshire office every 2 weeks mandatory £50,454 - £65,454 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours between 08:00-18:00, Monday - Friday Reporting to: Customer Success Director Company: Leading Provider on HR Tech, Consulting and Advice Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: HR Tech, Rec Tech, SaaS, Customer Success, Customer Support, Human Resources, Employee Relations, Account Management About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8-digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: It s so intuitive. It s built around how HR advice is actually provided. We re not fitting around the software; the software fits around us . The Senior Customer Success Manager Opportunity: As a Senior Customer Success Manager, you ll be the strategic partner to our clients by managing key accounts, supporting the Customer Success Director, and leading on initiatives focused on retention and renewals. You ll build long-term relationships, identify growth opportunities, and ensure strong commercial and contractual governance particularly in HR tech environments. Where you ll add value: • Customer Relationship Management You ll act as a trusted advisor and main point of contact for your clients, building long-term relationships that deliver ongoing value and satisfaction. • Leadership and Line Management You will line manage Customer Success Managers, providing regular 1:1s, performance reviews, and development support. • Revenue & Retention - You ll take ownership of renewal strategies to ensure strong customer retention, while also identifying upsell and cross-sell opportunities to drive account growth. • Internal Collaboration & Strategy - You ll collaborate closely with Sales, Product, Support, and Marketing teams to align efforts and deliver customer success. • Tools & Reporting - Using HubSpot and other tools, you ll maintain accurate records of customer interactions and leverage data to guide decisions. About you: • Proven experience in a Customer Success or account management role, ideally within a HR / ER technology or wider SaaS environment • Excellent communication, presentation, negotiation, and influencing skills • Proactive and customer-centric approach to relationship management • Strong organisational skills with the ability to manage multiple priorities • Commercially aware with strong product and industry knowledge • Ability to interpret data and derive actionable insights • Proficient in Microsoft Office applications (Word, Excel, PowerPoint) What s on Offer: • Life assurance • Pension • Holiday purchase scheme • Volunteering days • Long service awards • Contribution towards professional qualifications • Contribution towards membership fees • Employee assistance programme • Health cashback plan • And more . If you're excited by the opportunity to work at the intersection of technology and people, and you re ready to make a meaningful impact with a company that values innovation, collaboration and customer success - then we d love to hear from you. Apply today and be part of a team that s changing the way organisations support their people. Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
05/03/2026
Full time
Join AdviserPlus and Help Transform the Future of HR At AdviserPlus , we empower organisations to unlock the full potential of their people through innovative HR solutions and cutting-edge technology. As a trusted partner to some of the UK s most well-known brands, we re on a mission to simplify HR and make it more impactful. We re now looking for a passionate and proactive Senior Customer Success Manager to join our growing team. If you have a strong background in SaaS customer success - ideally within the HR / ER / People Tech space - and thrive on building meaningful client relationships, driving value, and delivering outstanding customer experiences, we d love to hear from you. The Role at a Glance: Senior Customer Success Manager Remote Working 1 day in the Ellesmere Port, Cheshire office every 2 weeks mandatory £50,454 - £65,454 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours between 08:00-18:00, Monday - Friday Reporting to: Customer Success Director Company: Leading Provider on HR Tech, Consulting and Advice Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: HR Tech, Rec Tech, SaaS, Customer Success, Customer Support, Human Resources, Employee Relations, Account Management About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8-digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: It s so intuitive. It s built around how HR advice is actually provided. We re not fitting around the software; the software fits around us . The Senior Customer Success Manager Opportunity: As a Senior Customer Success Manager, you ll be the strategic partner to our clients by managing key accounts, supporting the Customer Success Director, and leading on initiatives focused on retention and renewals. You ll build long-term relationships, identify growth opportunities, and ensure strong commercial and contractual governance particularly in HR tech environments. Where you ll add value: • Customer Relationship Management You ll act as a trusted advisor and main point of contact for your clients, building long-term relationships that deliver ongoing value and satisfaction. • Leadership and Line Management You will line manage Customer Success Managers, providing regular 1:1s, performance reviews, and development support. • Revenue & Retention - You ll take ownership of renewal strategies to ensure strong customer retention, while also identifying upsell and cross-sell opportunities to drive account growth. • Internal Collaboration & Strategy - You ll collaborate closely with Sales, Product, Support, and Marketing teams to align efforts and deliver customer success. • Tools & Reporting - Using HubSpot and other tools, you ll maintain accurate records of customer interactions and leverage data to guide decisions. About you: • Proven experience in a Customer Success or account management role, ideally within a HR / ER technology or wider SaaS environment • Excellent communication, presentation, negotiation, and influencing skills • Proactive and customer-centric approach to relationship management • Strong organisational skills with the ability to manage multiple priorities • Commercially aware with strong product and industry knowledge • Ability to interpret data and derive actionable insights • Proficient in Microsoft Office applications (Word, Excel, PowerPoint) What s on Offer: • Life assurance • Pension • Holiday purchase scheme • Volunteering days • Long service awards • Contribution towards professional qualifications • Contribution towards membership fees • Employee assistance programme • Health cashback plan • And more . If you're excited by the opportunity to work at the intersection of technology and people, and you re ready to make a meaningful impact with a company that values innovation, collaboration and customer success - then we d love to hear from you. Apply today and be part of a team that s changing the way organisations support their people. Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Power BI Developer - Construction, Rail & Civil Engineering Department: Commercial / Project Controls / Digital & Data Reports To: Head of Project Controls / Digital Transformation Manager Location: Working from home Employment Type: Contract - (Outside IR35) Role Overview We are seeking an experienced Power BI Developer to support major infrastructure, rail, and civil engineering projects by delivering high-quality business intelligence and data analytics solutions. The successful candidate will work closely with Project Managers, Commercial Managers, Planners, and Senior Leadership teams to transform complex cost, programme, and operational data into clear, actionable dashboards that support performance improvement, cost control, and strategic decision-making. Key Responsibilities 1. Reporting & Dashboard Development Design, develop, and maintain interactive dashboards and reports Produce reporting for: Cost Value Reconciliation (CVR) Earned Value Management (EVM) Programme performance (SPI / CPI) Resource and plant utilisation Risk and opportunity registers Health & Safety KPIs Develop executive-level portfolio dashboards across multiple projects Automate monthly reporting packs and board reports Ensure dashboards are visually clear, accurate, and aligned with business KPIs 2. Data Integration & Modelling Integrate data from ERP, planning, commercial, and site systems Develop and maintain robust data models Create advanced DAX measures and calculations Optimise report performance and data refresh processes Ensure data accuracy, governance, and consistency across systems 3. Project Controls & Commercial Support Support cost forecasting and trend analysis Monitor project margins, cash flow, and cost-to-complete Provide scenario modelling and performance insights Support change management and commercial reporting requirements Assist in developing standardised reporting frameworks across projects Technical Skills & Experience Advanced Power BI development experience (Desktop & Service) Strong knowledge of DAX and Power Query (M language) Proficiency in SQL and relational databases Experience working with construction, rail, or civil engineering datasets Understanding of: Project controls processes Earned Value Management principles Programme performance metrics Commercial reporting structures Experience integrating with Excel and enterprise systems Exposure to cloud-based data environments (desirable) Qualifications Degree in Data Analytics, Engineering, Construction Management, or related discipline Minimum 3+ years' experience in Business Intelligence within construction, rail, or infrastructure sectors Relevant Microsoft certification (e.g., Power BI Data Analyst) desirable Key Competencies Strong commercial awareness Analytical and problem-solving mindset Ability to interpret engineering and programme data Excellent stakeholder engagement skills High attention to detail and data accuracy Ability to manage multiple project deadlines Desirable Experience Experience on major infrastructure frameworks Familiarity with NEC or JCT contracts Knowledge of project lifecycle reporting (tender through to handover) Experience supporting multi-project or portfolio-level reporting If you are interested in hearing more please contact John Baker or Kat Oxlade Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
02/03/2026
Contractor
Power BI Developer - Construction, Rail & Civil Engineering Department: Commercial / Project Controls / Digital & Data Reports To: Head of Project Controls / Digital Transformation Manager Location: Working from home Employment Type: Contract - (Outside IR35) Role Overview We are seeking an experienced Power BI Developer to support major infrastructure, rail, and civil engineering projects by delivering high-quality business intelligence and data analytics solutions. The successful candidate will work closely with Project Managers, Commercial Managers, Planners, and Senior Leadership teams to transform complex cost, programme, and operational data into clear, actionable dashboards that support performance improvement, cost control, and strategic decision-making. Key Responsibilities 1. Reporting & Dashboard Development Design, develop, and maintain interactive dashboards and reports Produce reporting for: Cost Value Reconciliation (CVR) Earned Value Management (EVM) Programme performance (SPI / CPI) Resource and plant utilisation Risk and opportunity registers Health & Safety KPIs Develop executive-level portfolio dashboards across multiple projects Automate monthly reporting packs and board reports Ensure dashboards are visually clear, accurate, and aligned with business KPIs 2. Data Integration & Modelling Integrate data from ERP, planning, commercial, and site systems Develop and maintain robust data models Create advanced DAX measures and calculations Optimise report performance and data refresh processes Ensure data accuracy, governance, and consistency across systems 3. Project Controls & Commercial Support Support cost forecasting and trend analysis Monitor project margins, cash flow, and cost-to-complete Provide scenario modelling and performance insights Support change management and commercial reporting requirements Assist in developing standardised reporting frameworks across projects Technical Skills & Experience Advanced Power BI development experience (Desktop & Service) Strong knowledge of DAX and Power Query (M language) Proficiency in SQL and relational databases Experience working with construction, rail, or civil engineering datasets Understanding of: Project controls processes Earned Value Management principles Programme performance metrics Commercial reporting structures Experience integrating with Excel and enterprise systems Exposure to cloud-based data environments (desirable) Qualifications Degree in Data Analytics, Engineering, Construction Management, or related discipline Minimum 3+ years' experience in Business Intelligence within construction, rail, or infrastructure sectors Relevant Microsoft certification (e.g., Power BI Data Analyst) desirable Key Competencies Strong commercial awareness Analytical and problem-solving mindset Ability to interpret engineering and programme data Excellent stakeholder engagement skills High attention to detail and data accuracy Ability to manage multiple project deadlines Desirable Experience Experience on major infrastructure frameworks Familiarity with NEC or JCT contracts Knowledge of project lifecycle reporting (tender through to handover) Experience supporting multi-project or portfolio-level reporting If you are interested in hearing more please contact John Baker or Kat Oxlade Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Cambridge University Press & Assessment
Cambridge, UK
Job Title: Principal Data Scientist
Salary: £74,200 - £99,250
Location: Cambridge/Hybrid with 2 day per week at the office
Contract: Permanent
Hours: Full time 35 hours per week
Are you excited by the challenge of applying data science and AI to problems that genuinely matter? At Cambridge Assessment, we are transforming how assessments are designed, delivered and marked worldwide. As a Principal Data Scientist , you will play a pivotal role at the heart of this transformation – leading our data science capability for AI-enabled assessment products used by millions of learners globally.
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
This is a senior, influential role where you will combine deep technical expertise with strategic leadership. You will shape our data strategy, lead and mentor a growing team, and work closely with researchers, engineers and product teams to turn complex data into insight, innovation and trusted solutions.
About the role
As Principal Data Scientist, you will lead the operational data science and analytics capability within our Assessment & Research Capabilities (ARC) function. You will be the data leader for automarking, representing ARC's data capability across Exam Technology and the wider organisation.
You will:
Set the direction for data science and analytics supporting automarking and AI-driven assessment
Lead and grow a small, high-impact team of data scientists and engineers
Curate high-quality data products used across research, machine learning and product teams
Act as a trusted partner to senior stakeholders, influencing product and research decisions with evidence and insight
Ensure sensitive exam and candidate data is handled responsibly and ethically
Additional responsibilities and accountabilities include:
Lead data science, data engineering and analytics activities within ARC
Define and own the data strategy for automarking and related AI capabilities
Design and oversee data warehouses, pipelines and integrations with the wider organisation
Translate complex business and research needs into robust data solutions
Provide expert input into product, research and architectural decisions, up to board level
Build strong relationships with internal teams and external research partners
Champion best practice in data quality, DataOps and analytics engineering
This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.
About You To be successful in this role, you will bring:
Extensive experience in data science, analytics or analytics engineering in a complex environment
Advanced SQL skills, including writing, analysing and optimising large analytical queries
Strong experience with a data science programming language such as Python, R or Julia
Hands-on experience with data transformation tools such as dbt, Dataform or SQLMesh
Experience using BI and visualisation tools such as Metabase, Looker, Tableau or Power BI
A strong understanding of data warehousing principles (e.g. Kimball methodology)
Experience designing data models that enable self-service analytics
Proven ability to translate business or research questions into data-driven insights
Experience communicating complex technical concepts to non-technical and senior audiences
Leadership experience, including mentoring and guiding other data professionals
If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria:
Machine learning or AI product experience
Exposure to automarking, assessment, or high-stakes data environments
Skills in experimentation and statistical analysis (A/B testing, forecasting)
Familiarity with DataOps (CI/CD, testing, orchestration, observability)
For a detailed job description, please refer to the link at the bottom of the advert on our careers site.
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 13 March 2026. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after it closes.
As part of the application process, you can expect:
At application stage: four technical questions to answer when submitting your CV.
Stage 1 : 30-minute screening call with the hiring manager.
Stage 2 : 60-minute session includes questions about key skills as well as a code review or whiteboard exercise.
Stage 3 : 90-minute system design exercise with an assignment provided at least three days before the interview. During the interview, is where the designs are explained and discussed.
Stage 4 : Leadership and cultural 45-minute interview.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
02/03/2026
Full time
Job Title: Principal Data Scientist
Salary: £74,200 - £99,250
Location: Cambridge/Hybrid with 2 day per week at the office
Contract: Permanent
Hours: Full time 35 hours per week
Are you excited by the challenge of applying data science and AI to problems that genuinely matter? At Cambridge Assessment, we are transforming how assessments are designed, delivered and marked worldwide. As a Principal Data Scientist , you will play a pivotal role at the heart of this transformation – leading our data science capability for AI-enabled assessment products used by millions of learners globally.
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
This is a senior, influential role where you will combine deep technical expertise with strategic leadership. You will shape our data strategy, lead and mentor a growing team, and work closely with researchers, engineers and product teams to turn complex data into insight, innovation and trusted solutions.
About the role
As Principal Data Scientist, you will lead the operational data science and analytics capability within our Assessment & Research Capabilities (ARC) function. You will be the data leader for automarking, representing ARC's data capability across Exam Technology and the wider organisation.
You will:
Set the direction for data science and analytics supporting automarking and AI-driven assessment
Lead and grow a small, high-impact team of data scientists and engineers
Curate high-quality data products used across research, machine learning and product teams
Act as a trusted partner to senior stakeholders, influencing product and research decisions with evidence and insight
Ensure sensitive exam and candidate data is handled responsibly and ethically
Additional responsibilities and accountabilities include:
Lead data science, data engineering and analytics activities within ARC
Define and own the data strategy for automarking and related AI capabilities
Design and oversee data warehouses, pipelines and integrations with the wider organisation
Translate complex business and research needs into robust data solutions
Provide expert input into product, research and architectural decisions, up to board level
Build strong relationships with internal teams and external research partners
Champion best practice in data quality, DataOps and analytics engineering
This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.
About You To be successful in this role, you will bring:
Extensive experience in data science, analytics or analytics engineering in a complex environment
Advanced SQL skills, including writing, analysing and optimising large analytical queries
Strong experience with a data science programming language such as Python, R or Julia
Hands-on experience with data transformation tools such as dbt, Dataform or SQLMesh
Experience using BI and visualisation tools such as Metabase, Looker, Tableau or Power BI
A strong understanding of data warehousing principles (e.g. Kimball methodology)
Experience designing data models that enable self-service analytics
Proven ability to translate business or research questions into data-driven insights
Experience communicating complex technical concepts to non-technical and senior audiences
Leadership experience, including mentoring and guiding other data professionals
If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria:
Machine learning or AI product experience
Exposure to automarking, assessment, or high-stakes data environments
Skills in experimentation and statistical analysis (A/B testing, forecasting)
Familiarity with DataOps (CI/CD, testing, orchestration, observability)
For a detailed job description, please refer to the link at the bottom of the advert on our careers site.
We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including:
28 days annual leave plus bank holidays
Private medical and Permanent Health Insurance
Discretionary annual bonus
Group personal pension scheme
Life assurance up to 4 x annual salary
Green travel schemes
Ready to pursue your potential? Apply now.
We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 13 March 2026. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after it closes.
As part of the application process, you can expect:
At application stage: four technical questions to answer when submitting your CV.
Stage 1 : 30-minute screening call with the hiring manager.
Stage 2 : 60-minute session includes questions about key skills as well as a code review or whiteboard exercise.
Stage 3 : 90-minute system design exercise with an assignment provided at least three days before the interview. During the interview, is where the designs are explained and discussed.
Stage 4 : Leadership and cultural 45-minute interview.
If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.
Why join us
Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Social Media Manager Rate - 30 (Hourly) Duration - 3 Months (Initially) Location - Uxbridge (Hybrid) Ir35 - Inside (Must use an umbrella company) The Social Media Manager will lead the development and execution of a comprehensive social media strategy that enhances brand visibility, drives student engagement, supports recruitment goals, and strengthens institutional reputation across digital platforms. This role is responsible for managing the university/college's social channels, producing engaging content, analysing campaign performance, and ensuring consistent brand messaging aligned with the institution's values. Key Responsibilities Strategy & Planning Develop and implement a cohesive social media strategy aligned with organisational goals (student recruitment, research impact, alumni engagement, employer partnerships, etc.). Identify emerging trends in the HE sector and digital media to keep the institution at the forefront of engagement innovation. Plan and manage social media calendars across multiple platforms (Instagram, TikTok, X/Twitter, LinkedIn, Facebook, YouTube). Skills & Experience Required Essential Proven experience managing social media accounts in the HE sector or a similarly complex organisation. Strong understanding of student audiences (UG, PG, international markets) and digital engagement behaviours. Excellent copywriting, storytelling, and visual content creation skills. Competence with analytics tools (Meta Insights, TikTok Analytics, Hootsuite, Sprout, Google Analytics). Ability to handle sensitive issues and reputational risks with discretion. Strong project management, organisation, and stakeholder relationship skills. Desirable Experience with paid social and digital advertising campaigns. Familiarity with SEO, CRM platforms, and website CMS. Video editing and graphic design capabilities (Adobe, Canva). Experience managing student ambassador or influencer programmes.
26/02/2026
Contractor
Social Media Manager Rate - 30 (Hourly) Duration - 3 Months (Initially) Location - Uxbridge (Hybrid) Ir35 - Inside (Must use an umbrella company) The Social Media Manager will lead the development and execution of a comprehensive social media strategy that enhances brand visibility, drives student engagement, supports recruitment goals, and strengthens institutional reputation across digital platforms. This role is responsible for managing the university/college's social channels, producing engaging content, analysing campaign performance, and ensuring consistent brand messaging aligned with the institution's values. Key Responsibilities Strategy & Planning Develop and implement a cohesive social media strategy aligned with organisational goals (student recruitment, research impact, alumni engagement, employer partnerships, etc.). Identify emerging trends in the HE sector and digital media to keep the institution at the forefront of engagement innovation. Plan and manage social media calendars across multiple platforms (Instagram, TikTok, X/Twitter, LinkedIn, Facebook, YouTube). Skills & Experience Required Essential Proven experience managing social media accounts in the HE sector or a similarly complex organisation. Strong understanding of student audiences (UG, PG, international markets) and digital engagement behaviours. Excellent copywriting, storytelling, and visual content creation skills. Competence with analytics tools (Meta Insights, TikTok Analytics, Hootsuite, Sprout, Google Analytics). Ability to handle sensitive issues and reputational risks with discretion. Strong project management, organisation, and stakeholder relationship skills. Desirable Experience with paid social and digital advertising campaigns. Familiarity with SEO, CRM platforms, and website CMS. Video editing and graphic design capabilities (Adobe, Canva). Experience managing student ambassador or influencer programmes.
We re seeking a hands-on Senior eCommerce Manager to lead growth across all digital channels. You ll own the strategy for the website and marketplaces, driving traffic, boosting sales, and delivering an exceptional customer experience. In this role, you ll partner with the wider team to plan product launches, run promotions, and optimise the customer journey. You ll use data and analytics to spot opportunities, monitor performance, and implement improvements that directly impact revenue. We re looking for someone with senior eCommerce or digital trading experience, ideally in multi-channel environments. You re a strategic thinker who thrives on execution, leads teams effectively, and turns insights into results. This role offers a collaborative, high-performing team, competitive pay, development opportunities, and the chance to make a real difference in our digital growth. The role Lead the eCommerce strategy to drive growth across all digital channels, including marketplaces and the website Optimise the customer journey using analytics, insights, and competitor research to enhance engagement, conversion, and revenue Collaborate with Buying and Marketing to plan promotions, product launches, and initiatives that increase traffic and sales Manage on-site merchandising, search, recommendations, and third-party provider performance Coordinate the trading calendar to maximise full-price sales and align stock with launches Monitor trading performance, produce reports, and implement action plans to improve outcomes Oversee the rollout of new website features and functionality, ensuring continual improvements to the digital experience Conduct market research to identify opportunities and benchmark performance Ensure commercial performance is visible, transparent, and actionable across teams What will you bring ? Passionate about digital and eCommerce Proven experience in a senior eCommerce or digital trading role, ideally in multi-channel retail Track record of delivering significant online revenue growth Previous team management experience with strong interpersonal and collaboration skills Highly organised, self-motivated, and hands-on Exceptional attention to detail Strong analytical skills, with the ability to translate data into actionable insights Experiacne with Shopify, Magento,Google Analytics, and digital marketing channels including SEO, PPC, and social media Thrives in a fast-paced and dynamic environment Why this role ? Join a passionate, collaborative team where your ideas make a real impact Competitive salary and pension plan Generous holiday allowance, including a dedicated wellbeing day Opportunities for training, development, and career progression Access to wellness programs, mental health support, and employee networks Exclusive staff discounts and benefits Cycle-to-Work scheme, recognition for long service, and referral rewards For more information please contact Recruitment
17/02/2026
Full time
We re seeking a hands-on Senior eCommerce Manager to lead growth across all digital channels. You ll own the strategy for the website and marketplaces, driving traffic, boosting sales, and delivering an exceptional customer experience. In this role, you ll partner with the wider team to plan product launches, run promotions, and optimise the customer journey. You ll use data and analytics to spot opportunities, monitor performance, and implement improvements that directly impact revenue. We re looking for someone with senior eCommerce or digital trading experience, ideally in multi-channel environments. You re a strategic thinker who thrives on execution, leads teams effectively, and turns insights into results. This role offers a collaborative, high-performing team, competitive pay, development opportunities, and the chance to make a real difference in our digital growth. The role Lead the eCommerce strategy to drive growth across all digital channels, including marketplaces and the website Optimise the customer journey using analytics, insights, and competitor research to enhance engagement, conversion, and revenue Collaborate with Buying and Marketing to plan promotions, product launches, and initiatives that increase traffic and sales Manage on-site merchandising, search, recommendations, and third-party provider performance Coordinate the trading calendar to maximise full-price sales and align stock with launches Monitor trading performance, produce reports, and implement action plans to improve outcomes Oversee the rollout of new website features and functionality, ensuring continual improvements to the digital experience Conduct market research to identify opportunities and benchmark performance Ensure commercial performance is visible, transparent, and actionable across teams What will you bring ? Passionate about digital and eCommerce Proven experience in a senior eCommerce or digital trading role, ideally in multi-channel retail Track record of delivering significant online revenue growth Previous team management experience with strong interpersonal and collaboration skills Highly organised, self-motivated, and hands-on Exceptional attention to detail Strong analytical skills, with the ability to translate data into actionable insights Experiacne with Shopify, Magento,Google Analytics, and digital marketing channels including SEO, PPC, and social media Thrives in a fast-paced and dynamic environment Why this role ? Join a passionate, collaborative team where your ideas make a real impact Competitive salary and pension plan Generous holiday allowance, including a dedicated wellbeing day Opportunities for training, development, and career progression Access to wellness programs, mental health support, and employee networks Exclusive staff discounts and benefits Cycle-to-Work scheme, recognition for long service, and referral rewards For more information please contact Recruitment
E-commerce Manager Cullompton (Hybrid) £45,000 per year (DOE) Full-time, Permanent Gap Personnel are recruiting on behalf of our client, a well-established manufacturing business in Cullompton, for a talented E-commerce Manager. This is a fantastic opportunity for an experienced professional to take ownership of the company s online presence and drive digital growth. The Role As the E-commerce Manager, you will oversee the day-to-day management of the company s Shopify store, create engaging content, and use data insights to deliver results. Working with both internal teams and external agencies, you ll ensure the website provides a seamless customer experience while maximising sales. Key Responsibilities Manage and optimise the company s Shopify platform Write persuasive and engaging copy for products, campaigns, and content Oversee agency relationships across marketing, design, and development Analyse online performance data to improve sales and customer journey Deliver creative online campaigns in collaboration with the wider team Ensure the website is user-friendly, SEO-optimised, and technically sound S kills & Experience Required Proven e-commerce management experience (ideally in manufacturing or product-based business) Strong knowledge of Shopify Excellent copywriting skills and eye for detail Experience in agency management A creative approach to campaigns and digital projects Good technical skills (Google Analytics, SEO, and basic HTML/CSS desirable) Benefits Competitive salary £45,000 DOE Hybrid working (office-based in Cullompton with home flexibility) Supportive and forward-thinking company culture Opportunity to shape and grow the e-commerce function
03/10/2025
Full time
E-commerce Manager Cullompton (Hybrid) £45,000 per year (DOE) Full-time, Permanent Gap Personnel are recruiting on behalf of our client, a well-established manufacturing business in Cullompton, for a talented E-commerce Manager. This is a fantastic opportunity for an experienced professional to take ownership of the company s online presence and drive digital growth. The Role As the E-commerce Manager, you will oversee the day-to-day management of the company s Shopify store, create engaging content, and use data insights to deliver results. Working with both internal teams and external agencies, you ll ensure the website provides a seamless customer experience while maximising sales. Key Responsibilities Manage and optimise the company s Shopify platform Write persuasive and engaging copy for products, campaigns, and content Oversee agency relationships across marketing, design, and development Analyse online performance data to improve sales and customer journey Deliver creative online campaigns in collaboration with the wider team Ensure the website is user-friendly, SEO-optimised, and technically sound S kills & Experience Required Proven e-commerce management experience (ideally in manufacturing or product-based business) Strong knowledge of Shopify Excellent copywriting skills and eye for detail Experience in agency management A creative approach to campaigns and digital projects Good technical skills (Google Analytics, SEO, and basic HTML/CSS desirable) Benefits Competitive salary £45,000 DOE Hybrid working (office-based in Cullompton with home flexibility) Supportive and forward-thinking company culture Opportunity to shape and grow the e-commerce function
Harnham - Data & Analytics Recruitment
Watford, Hertfordshire
DIGITAL ANALYTICS MANAGER - 12-MONTH FTC UP TO £70,000 + BENEFITS WATFORD - HYBRID, 2 DAYS A WEEK Please note, sponsorship is not available. Applicants must be UK residents. Company A global retail powerhouse with thousands of stores across 9 countries is looking for a Digital Analytics Manager to join its European team. The business continues to invest heavily in digital innovation, with recent app launches and ecommerce expansion shaping its next phase of growth. This is a chance to play a pivotal role in understanding customer journeys across web and app, driving insights that directly impact business performance. The Role This is a hands-on analytics role where you'll own digital data and insights across multiple European markets, with a strong focus on the UK, Germany, and Austria. Sitting within the digital team, you'll manage the flow of GA4 and BigQuery data, build impactful reports, and partner with internal stakeholders and a third-party analytics provider. From measuring app performance to understanding the impact of promotions and website changes, you'll play a central role in connecting digital data with business outcomes. You'll also have the opportunity to influence future app launches and regional strategies, ensuring the right data is captured and optimised for decision-making. Key Responsibilities Own and manage GA4 data and reporting across web and app platforms. Partner with customer analytics, trade, and content teams to deliver insights. Oversee the relationship with a third-party analytics provider. Analyse app and web performance, identifying regional trends and customer behaviour. Evaluate the impact of campaigns, promotions, and seasonal activity (e.g., click-and-collect offers). Investigate the business impact of website issues or incorrect tag management. Provide clear, actionable recommendations to drive customer engagement and business growth. Role Requirements Must-haves: Strong expertise in GA4 and BigQuery. Proven experience delivering digital analytics in a large-scale retail or ecommerce environment. Ability to translate data into actionable insights for senior stakeholders. Credible, engaging communicator with a proactive, problem-solving approach. Experience with BI tools (e.g., Looker). Background in experimentation or A/B testing. Self-starter mindset, with the ability to anticipate challenges and identify solutions early.
02/10/2025
Full time
DIGITAL ANALYTICS MANAGER - 12-MONTH FTC UP TO £70,000 + BENEFITS WATFORD - HYBRID, 2 DAYS A WEEK Please note, sponsorship is not available. Applicants must be UK residents. Company A global retail powerhouse with thousands of stores across 9 countries is looking for a Digital Analytics Manager to join its European team. The business continues to invest heavily in digital innovation, with recent app launches and ecommerce expansion shaping its next phase of growth. This is a chance to play a pivotal role in understanding customer journeys across web and app, driving insights that directly impact business performance. The Role This is a hands-on analytics role where you'll own digital data and insights across multiple European markets, with a strong focus on the UK, Germany, and Austria. Sitting within the digital team, you'll manage the flow of GA4 and BigQuery data, build impactful reports, and partner with internal stakeholders and a third-party analytics provider. From measuring app performance to understanding the impact of promotions and website changes, you'll play a central role in connecting digital data with business outcomes. You'll also have the opportunity to influence future app launches and regional strategies, ensuring the right data is captured and optimised for decision-making. Key Responsibilities Own and manage GA4 data and reporting across web and app platforms. Partner with customer analytics, trade, and content teams to deliver insights. Oversee the relationship with a third-party analytics provider. Analyse app and web performance, identifying regional trends and customer behaviour. Evaluate the impact of campaigns, promotions, and seasonal activity (e.g., click-and-collect offers). Investigate the business impact of website issues or incorrect tag management. Provide clear, actionable recommendations to drive customer engagement and business growth. Role Requirements Must-haves: Strong expertise in GA4 and BigQuery. Proven experience delivering digital analytics in a large-scale retail or ecommerce environment. Ability to translate data into actionable insights for senior stakeholders. Credible, engaging communicator with a proactive, problem-solving approach. Experience with BI tools (e.g., Looker). Background in experimentation or A/B testing. Self-starter mindset, with the ability to anticipate challenges and identify solutions early.
Senior Officer Digital Optimisation Salary: £38,999 - £43,105 Contract: Permanent contract Reports to: Head of Digital Fundraising, UK for UNHCR Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model) Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams JOB PURPOSE We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR s testing and optimisation strategy to improve conversion rates and user experience online, including our website, donation pages, and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products. The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees. An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms playing a key part in UNHCR s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life. You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams. Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR work in partnership with displaced communities to deliver emergency relief such as shelter, medical care and life-saving supplies to people fleeing conflict and persecution. We also support education and livelihood opportunities that enable people to rebuild their lives and lead their own solutions over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. Role Responsibilities Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions. Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives. Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary. Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise. Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions. Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation. Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour. Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results. Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly. Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field. Share creative and insights with UK colleagues, global teams, and HQ. Participate in training seminars, workshops, and skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. Personal Attributes and Experience Essential Experience Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector. Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. Experience of using digital channels for lead acquisition and conversion to grow income. Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic. Experience of working with external agencies and suppliers. Essential Skills/Knowledge Experience of using Google Analytics or other web behavioural analytics tools. Experience with experimentation tools like Optimisely or similar. Strong project management and stakeholder management experience. Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences. Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy. Proven proficiency with design principles and tools (Canva/Adobe suite). Able to demonstrate flexibility and do what it takes to get the job done. Understanding of HTML and other coding languages. Able to juggle and prioritise multiple tasks and meeting programme deadlines. Strong presentation, communication (written and verbal) and interpersonal skills. Excellent stakeholder and relationship management. An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication. Desirable Skills/Experience An understanding of digital fundraising practices and principles Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous). Knowledge or experience working with Salesforce (or similar CRM platform). Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms). Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many ways, including flexible hours. Please don t be afraid to speak to us about this during initial conversations, so we can explore what s possible. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days annual leave per annum plus 8 bank holidays (pro-rata for part-time working). WeCare Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more. Hybrid home-working model with dedicated Team Days in the office. Toothfairy dental app. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Staff socials. Financial Pension scheme with an employer contribution of 8%. . click apply for full job details
01/10/2025
Full time
Senior Officer Digital Optimisation Salary: £38,999 - £43,105 Contract: Permanent contract Reports to: Head of Digital Fundraising, UK for UNHCR Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model) Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams JOB PURPOSE We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR s testing and optimisation strategy to improve conversion rates and user experience online, including our website, donation pages, and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products. The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees. An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms playing a key part in UNHCR s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life. You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams. Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR work in partnership with displaced communities to deliver emergency relief such as shelter, medical care and life-saving supplies to people fleeing conflict and persecution. We also support education and livelihood opportunities that enable people to rebuild their lives and lead their own solutions over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. Role Responsibilities Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions. Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives. Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary. Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise. Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions. Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation. Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour. Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results. Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly. Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field. Share creative and insights with UK colleagues, global teams, and HQ. Participate in training seminars, workshops, and skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. Personal Attributes and Experience Essential Experience Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector. Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. Experience of using digital channels for lead acquisition and conversion to grow income. Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic. Experience of working with external agencies and suppliers. Essential Skills/Knowledge Experience of using Google Analytics or other web behavioural analytics tools. Experience with experimentation tools like Optimisely or similar. Strong project management and stakeholder management experience. Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences. Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy. Proven proficiency with design principles and tools (Canva/Adobe suite). Able to demonstrate flexibility and do what it takes to get the job done. Understanding of HTML and other coding languages. Able to juggle and prioritise multiple tasks and meeting programme deadlines. Strong presentation, communication (written and verbal) and interpersonal skills. Excellent stakeholder and relationship management. An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication. Desirable Skills/Experience An understanding of digital fundraising practices and principles Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous). Knowledge or experience working with Salesforce (or similar CRM platform). Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms). Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many ways, including flexible hours. Please don t be afraid to speak to us about this during initial conversations, so we can explore what s possible. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days annual leave per annum plus 8 bank holidays (pro-rata for part-time working). WeCare Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more. Hybrid home-working model with dedicated Team Days in the office. Toothfairy dental app. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Staff socials. Financial Pension scheme with an employer contribution of 8%. . click apply for full job details
Chichester College Group has an exciting opportunity for you to join us as a Website Co-ordinator based in Chichester . You will join us on a full time basis and in return you will receive a competitive salary of pro rata of £24,791 - £25,935 per annum. The Website Co-ordinator Role: We re looking for a proactive and detail-focused Website Co-ordinator to help shape and maintain the online presence of Chichester College Group. You ll keep our websites fresh, accessible, and aligned with our brand, making sure content supports campaigns, drives engagement, and gives users a seamless experience. Key Responsibilities of our Website Co-ordinator: Website Content Management: Maintain and update CCG websites with fresh, accurate, and engaging content, including text, images, graphics, and video. Co-ordinate the creation of new pages, ensuring alignment with brand guidelines and user experience principles. Check and monitor site content for accuracy, accessibility, and broken links, ensuring high standards across all pages. Collaboration & Campaign Integration: Liaise with Marketing, PR, Curriculum, Commercial, and Sports teams to integrate content that supports events, campaigns, and recruitment initiatives. Support campaign delivery by creating and publishing web assets that align with wider digital and offline efforts. Attend internal/external meetings as the website representative, advising on structure, timelines, and content needs. Performance Monitoring & Insight: Work with the Digital Content Lead to track and analyse web performance using tools like Google Analytics. Provide regular reports on website performance, supporting improvements to SEO, engagement, and conversion. Assist with tracking and reporting digital advertising campaign results via the website. Systems & Supplier Coordination: Collaborate with internal teams to ensure website integrations (e.g. enrolment and applications) function smoothly. Liaise with suppliers for hosting, CMS support, and technical developments, ensuring cost-effective solutions and value for money. Content Support & Brand Alignment: Proof-read and edit website content to ensure clarity, tone, and brand consistency. Contribute to SEO improvements and metadata management across pages. Maintain awareness of best practice in web content, mobile responsiveness, accessibility, and digital UX. Our ideal Website Co-ordinator should have the following skills and experience: Level 3 qualification(s) in related subject(s) e.g. IT, Communications and English Experience in producing content and graphics for online use Experience in Project management and managing multiple projects Experience in uploading and updating content on websites Working knowledge of Microsoft Office applications, including Word, Powerpoint and Outlook Working knowledge of Content Management Systems e.g WordPress Knowledge of preparing images and photos for online use Our Staff Benefits: We have a fantastic range of staff benefits, highly competitive against what is offered by the private sector and other organisations, including: Local Government Pension Scheme the Group contributes 20.4% of your actual pensionable pay. 25 days annual leave, increasing to 28 days in line with continuous service , plus bank holidays and college closure days over the Christmas period which are not deducted from annual leave entitlement and a wellbeing day. Plus, the opportunity to purchase up to 5 days additional leave. Discount schemes including discounts on shopping, restaurants, travel and onsite facilities such as our gym and First Steps Childcare nurseries (specific campuses only). Family friendly policies including enhanced maternity, paternity and adoption pay (dependant on continuous service). Continuous professional development opportunities including development days, funded apprenticeships and access to a range of other courses and activities. And much more - check out the Staff Benefits booklet attached to this advert for more information about our fantastic range of benefits available to staff. This role can be based at any of our college campuses depending on successful candidate preference. The application form will ask you to select which campus you are interested in working at. Closing date: 25 August 2025 If you would like to learn more about our Website Co-ordinator role, then please click apply today! Please note that your CV will not be seen by Recruiting Managers so please ensure your application form is fully completed. The Chichester College Group is committed to safeguarding and promoting the welfare of children. All posts are subject to an enhanced Disclosure and Barring Service check, which may include a check of the barred lists and any relevant overseas checks. We vigorously pursue all references and safeguarding checks to ensure applicants are suitable to work with young people. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the role. We are an equal opportunities employer.
01/09/2025
Full time
Chichester College Group has an exciting opportunity for you to join us as a Website Co-ordinator based in Chichester . You will join us on a full time basis and in return you will receive a competitive salary of pro rata of £24,791 - £25,935 per annum. The Website Co-ordinator Role: We re looking for a proactive and detail-focused Website Co-ordinator to help shape and maintain the online presence of Chichester College Group. You ll keep our websites fresh, accessible, and aligned with our brand, making sure content supports campaigns, drives engagement, and gives users a seamless experience. Key Responsibilities of our Website Co-ordinator: Website Content Management: Maintain and update CCG websites with fresh, accurate, and engaging content, including text, images, graphics, and video. Co-ordinate the creation of new pages, ensuring alignment with brand guidelines and user experience principles. Check and monitor site content for accuracy, accessibility, and broken links, ensuring high standards across all pages. Collaboration & Campaign Integration: Liaise with Marketing, PR, Curriculum, Commercial, and Sports teams to integrate content that supports events, campaigns, and recruitment initiatives. Support campaign delivery by creating and publishing web assets that align with wider digital and offline efforts. Attend internal/external meetings as the website representative, advising on structure, timelines, and content needs. Performance Monitoring & Insight: Work with the Digital Content Lead to track and analyse web performance using tools like Google Analytics. Provide regular reports on website performance, supporting improvements to SEO, engagement, and conversion. Assist with tracking and reporting digital advertising campaign results via the website. Systems & Supplier Coordination: Collaborate with internal teams to ensure website integrations (e.g. enrolment and applications) function smoothly. Liaise with suppliers for hosting, CMS support, and technical developments, ensuring cost-effective solutions and value for money. Content Support & Brand Alignment: Proof-read and edit website content to ensure clarity, tone, and brand consistency. Contribute to SEO improvements and metadata management across pages. Maintain awareness of best practice in web content, mobile responsiveness, accessibility, and digital UX. Our ideal Website Co-ordinator should have the following skills and experience: Level 3 qualification(s) in related subject(s) e.g. IT, Communications and English Experience in producing content and graphics for online use Experience in Project management and managing multiple projects Experience in uploading and updating content on websites Working knowledge of Microsoft Office applications, including Word, Powerpoint and Outlook Working knowledge of Content Management Systems e.g WordPress Knowledge of preparing images and photos for online use Our Staff Benefits: We have a fantastic range of staff benefits, highly competitive against what is offered by the private sector and other organisations, including: Local Government Pension Scheme the Group contributes 20.4% of your actual pensionable pay. 25 days annual leave, increasing to 28 days in line with continuous service , plus bank holidays and college closure days over the Christmas period which are not deducted from annual leave entitlement and a wellbeing day. Plus, the opportunity to purchase up to 5 days additional leave. Discount schemes including discounts on shopping, restaurants, travel and onsite facilities such as our gym and First Steps Childcare nurseries (specific campuses only). Family friendly policies including enhanced maternity, paternity and adoption pay (dependant on continuous service). Continuous professional development opportunities including development days, funded apprenticeships and access to a range of other courses and activities. And much more - check out the Staff Benefits booklet attached to this advert for more information about our fantastic range of benefits available to staff. This role can be based at any of our college campuses depending on successful candidate preference. The application form will ask you to select which campus you are interested in working at. Closing date: 25 August 2025 If you would like to learn more about our Website Co-ordinator role, then please click apply today! Please note that your CV will not be seen by Recruiting Managers so please ensure your application form is fully completed. The Chichester College Group is committed to safeguarding and promoting the welfare of children. All posts are subject to an enhanced Disclosure and Barring Service check, which may include a check of the barred lists and any relevant overseas checks. We vigorously pursue all references and safeguarding checks to ensure applicants are suitable to work with young people. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the role. We are an equal opportunities employer.
Description About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit About Mindshare: A Leading WPP Media Brand Mindshare delivers Good Growth for its clients. As "Growth Architects," we drive growth that benefits all stakeholders - better for people, planet, and business - by using media with intention. This approach creates more meaningful connections with consumers, increases consumer trust in the brand, and delivers better outcomes for all stakeholders. Role Summary and Impact We have an exciting opportunity to work with the award-winning Mindshare SEO team. We're seeking an SEO Account Executive who will work collaboratively with a team of talented SEO professionals to support the long-term success of our clients. Working within the Mindshare SEO team the successful candidate will primarily work with a major high street retail website and gain exposure to other accounts within the team. The ideal candidate should be able to demonstrate a fundamental understanding of SEO and desire to learn more about the industry. The successful candidate should be able to articulate key features and benefits of SEO, but this doesn't have to be from work experience, it can be from study or personal research. We're looking for someone keen to learn and develop in the role but is not necessarily the finished article! Performance Carry out extensive keyword research to identify SEO search landscape opportunities for clients. Obtain and understand crawl data, using audit tools to identify technical SEO status of client's website and provide best practice recommendations with Account Manager's support. We work with large sets of data so the ideal candidate would have experience or be comfortable with this. Understand your client's key performance indicators (KPI) are and how to monitor these for their SEO performance. Understand how SEO metrics interrelate and can influence each other. Deliver client reporting and analyse results under the guidance of the Account Manager, with a view to develop actionable insights. Keen eye for understanding competitor's performance and how to benchmark against them to improve client's performance. Familiarise yourself with, and apply, the Mindshare Outcomes SEO best practice in order to contribute to successful execution of SEO strategies. Process Demonstrate an understanding of the components of SEO. Complete the necessary specialist qualification, e.g., Google Analytics and all relevant search qualification. Become confident in navigating the platforms required to analyse & manage SEO performance. Account management Support Account Manager on client comms. Present recommendations to clients where necessary. Exceptional execution and application of best practice. Meeting and exceeding clients' expectations. Excellent stakeholder management, supporting the Account Manager where applicable. Contribute to materials required for regular internal or client meetings. Skills and Experience At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media's shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. About you Analytically minded, with the ability to identify trends and patterns within data sets. Proactive in improving their knowledge and capability. Highly organised, with strong attention to detail and time management skills. Able to communicate effectively, and work as part of a team. Strong interpersonal skills with a desire to be part of virtual and in person meetings. Experience using basic features of PowerPoint, Outlook, and Excel (E.g., Creating and formatting PowerPoint presentations, sorting and filtering data, creating graphs and tables). Basic technical SEO knowledge & skillset with an understanding of audit tools such as Screaming Frog & DeepCrawl etc, would be an advantage but training will be offered. Basic understanding of keyword ranking tools with the ability to draw insights where necessary would be an advantage but again training will be offered. Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please note this is a UK based role and requires individuals to have the right to work in this location Please read our Privacy Notice ( ) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.
01/09/2025
Full time
Description About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit About Mindshare: A Leading WPP Media Brand Mindshare delivers Good Growth for its clients. As "Growth Architects," we drive growth that benefits all stakeholders - better for people, planet, and business - by using media with intention. This approach creates more meaningful connections with consumers, increases consumer trust in the brand, and delivers better outcomes for all stakeholders. Role Summary and Impact We have an exciting opportunity to work with the award-winning Mindshare SEO team. We're seeking an SEO Account Executive who will work collaboratively with a team of talented SEO professionals to support the long-term success of our clients. Working within the Mindshare SEO team the successful candidate will primarily work with a major high street retail website and gain exposure to other accounts within the team. The ideal candidate should be able to demonstrate a fundamental understanding of SEO and desire to learn more about the industry. The successful candidate should be able to articulate key features and benefits of SEO, but this doesn't have to be from work experience, it can be from study or personal research. We're looking for someone keen to learn and develop in the role but is not necessarily the finished article! Performance Carry out extensive keyword research to identify SEO search landscape opportunities for clients. Obtain and understand crawl data, using audit tools to identify technical SEO status of client's website and provide best practice recommendations with Account Manager's support. We work with large sets of data so the ideal candidate would have experience or be comfortable with this. Understand your client's key performance indicators (KPI) are and how to monitor these for their SEO performance. Understand how SEO metrics interrelate and can influence each other. Deliver client reporting and analyse results under the guidance of the Account Manager, with a view to develop actionable insights. Keen eye for understanding competitor's performance and how to benchmark against them to improve client's performance. Familiarise yourself with, and apply, the Mindshare Outcomes SEO best practice in order to contribute to successful execution of SEO strategies. Process Demonstrate an understanding of the components of SEO. Complete the necessary specialist qualification, e.g., Google Analytics and all relevant search qualification. Become confident in navigating the platforms required to analyse & manage SEO performance. Account management Support Account Manager on client comms. Present recommendations to clients where necessary. Exceptional execution and application of best practice. Meeting and exceeding clients' expectations. Excellent stakeholder management, supporting the Account Manager where applicable. Contribute to materials required for regular internal or client meetings. Skills and Experience At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media's shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. About you Analytically minded, with the ability to identify trends and patterns within data sets. Proactive in improving their knowledge and capability. Highly organised, with strong attention to detail and time management skills. Able to communicate effectively, and work as part of a team. Strong interpersonal skills with a desire to be part of virtual and in person meetings. Experience using basic features of PowerPoint, Outlook, and Excel (E.g., Creating and formatting PowerPoint presentations, sorting and filtering data, creating graphs and tables). Basic technical SEO knowledge & skillset with an understanding of audit tools such as Screaming Frog & DeepCrawl etc, would be an advantage but training will be offered. Basic understanding of keyword ranking tools with the ability to draw insights where necessary would be an advantage but again training will be offered. Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please note this is a UK based role and requires individuals to have the right to work in this location Please read our Privacy Notice ( ) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.
Senior Digital Product Manager - Website & Content Platforms Location: London - hybrid working 3 days in office, 2 days work from home (flexibility may be required) Salary: £50,000-£55,000 per annum, plus excellent benefits Hours: 9am-5pm, Monday-Friday Contract type: 12 month fixed term contract About the Role Our client a leading not-for-profit organisation is seeking a Senior Digital Product Manager to lead the next phase of their website and content platform strategy. This is a high-impact role for a digital leader who thrives at the intersection of strategy, user experience, and technology. You'll take ownership of the website as a central digital product, shaping its future direction, leading cross-functional teams, and delivering continuous improvements that generate real value for members and stakeholders. With a recently upgraded CMS in place, the focus will be on refining core user journeys, defining product requirements, and driving enhancements that support membership growth, donations, and engagement. This is a role for someone who can combine strategic vision with hands-on product management, delivering user-centred solutions that align with organisational goals. Key Responsibilities Digital Product Strategy & Management Own the website product roadmap, prioritising enhancements to maximise impact for users and the organisation Lead a user-centred, evidence-driven approach, using analytics and research to inform decisions Collaborate with internal teams and agency partners to define requirements, scope features, and manage development Oversee the CMS strategy, ensuring innovation, scalability, and continuous improvement Set KPIs, track performance, and iterate to optimise user journeys Project & Stakeholder Leadership Manage multiple strategic projects alongside "business as usual" website updates Balance user needs, technical feasibility, and organisational priorities Present updates, blockers, and recommendations to senior leadership, advocating for best practices in digital product management Influence decision-making at a strategic level through data-informed insights Team Leadership & Development Lead, mentor, and develop a multidisciplinary team of three direct reports Foster a collaborative, inclusive culture, embedding the organisation's values across all projects Ensure ongoing professional development, performance management, and wellbeing support for team members Manage departmental budgets, ensuring responsible oversight of expenditure and investment What We're Looking For Proven experience leading digital products or platforms in mission-driven organisations, ideally in charity, cultural, or membership-focused contexts Expertise in CMS platforms, digital content strategy, SEO, and user-centred design Strong track record of creating and delivering product roadmaps and strategies in complex environments Skilled in Agile or blended delivery approaches, with experience managing internal teams and external agencies Exceptional communication and influencing skills, able to advocate for digital product thinking with senior stakeholders How to Apply If you are an experienced digital product leader with a passion for user-centred design and driving organisational impact, please click below to apply.
01/09/2025
Full time
Senior Digital Product Manager - Website & Content Platforms Location: London - hybrid working 3 days in office, 2 days work from home (flexibility may be required) Salary: £50,000-£55,000 per annum, plus excellent benefits Hours: 9am-5pm, Monday-Friday Contract type: 12 month fixed term contract About the Role Our client a leading not-for-profit organisation is seeking a Senior Digital Product Manager to lead the next phase of their website and content platform strategy. This is a high-impact role for a digital leader who thrives at the intersection of strategy, user experience, and technology. You'll take ownership of the website as a central digital product, shaping its future direction, leading cross-functional teams, and delivering continuous improvements that generate real value for members and stakeholders. With a recently upgraded CMS in place, the focus will be on refining core user journeys, defining product requirements, and driving enhancements that support membership growth, donations, and engagement. This is a role for someone who can combine strategic vision with hands-on product management, delivering user-centred solutions that align with organisational goals. Key Responsibilities Digital Product Strategy & Management Own the website product roadmap, prioritising enhancements to maximise impact for users and the organisation Lead a user-centred, evidence-driven approach, using analytics and research to inform decisions Collaborate with internal teams and agency partners to define requirements, scope features, and manage development Oversee the CMS strategy, ensuring innovation, scalability, and continuous improvement Set KPIs, track performance, and iterate to optimise user journeys Project & Stakeholder Leadership Manage multiple strategic projects alongside "business as usual" website updates Balance user needs, technical feasibility, and organisational priorities Present updates, blockers, and recommendations to senior leadership, advocating for best practices in digital product management Influence decision-making at a strategic level through data-informed insights Team Leadership & Development Lead, mentor, and develop a multidisciplinary team of three direct reports Foster a collaborative, inclusive culture, embedding the organisation's values across all projects Ensure ongoing professional development, performance management, and wellbeing support for team members Manage departmental budgets, ensuring responsible oversight of expenditure and investment What We're Looking For Proven experience leading digital products or platforms in mission-driven organisations, ideally in charity, cultural, or membership-focused contexts Expertise in CMS platforms, digital content strategy, SEO, and user-centred design Strong track record of creating and delivering product roadmaps and strategies in complex environments Skilled in Agile or blended delivery approaches, with experience managing internal teams and external agencies Exceptional communication and influencing skills, able to advocate for digital product thinking with senior stakeholders How to Apply If you are an experienced digital product leader with a passion for user-centred design and driving organisational impact, please click below to apply.
British Heart Foundation (BHF) is transforming its digital products and services to deliver more impactful, personalised experiences, increase fundraising income, and provide vital support to the 7.6 million people in the UK living with heart and circulatory conditions. As our new SEO Manager, you ll lead a strategic shift in how we grow the visibility and reach of our digital content across search engines and AI-powered platforms. This is a key role in helping us connect with more people, drive engagement, and support our mission to save and improve lives. You ll be responsible for: Leading the development and delivery of BHF s SEO strategy to boost organic visibility, drive engagement, and support fundraising and awareness goals. Monitoring performance using SEO and analytics tools, producing clear and accessible reports, and adapting strategies in response to evolving search trends including the impact of generative AI. Collaborating with content designers, technical teams, and marketing colleagues to create high-quality, user-focused content that meets search intent and reflects BHF s mission. Optimising website structure, on-page elements, and technical aspects such as page speed, mobile usability, and crawlability to improve ranking and indexing. Delivering SEO training and best practice guidance to internal teams, while supporting local search visibility and contributing to UX reviews and link-building efforts. About you You ll bring a strong track record of improving organic performance for large websites, with experience of developing and implementing SEO strategies that respond to the evolving search landscape including mitigating traffic loss from AI-generated content. You re confident using a range of SEO tools (such as GA4, Search Console, Semrush, Ahrefs, and Screaming Frog) to monitor performance, identify opportunities, and use insights to inform decision-making. You also have experience working with cross-functional teams to align SEO with broader digital and organisational goals. You have a solid grasp of digital PR, link-building, and local SEO strategies, and understand how these areas are shifting in response to generative AI and changing search behaviours. In addition, you ll bring: A deep understanding of SEO principles, including technical SEO and on-page optimisation, with experience implementing changes through a CMS. Experience conducting thorough keyword research, competitor analysis, and reporting on performance including setting and tracking KPIs. Strong analytical and communication skills, with the ability to present insights and strategies clearly to stakeholders at all levels, including senior leadership. Knowledge of how content, UX, and technical elements such as site architecture, page speed, and mobile optimisation impact SEO, and the ability to use this insight to make informed decisions and recommendations. Experience training and supporting others to deliver high-quality, search-optimised content, along with a collaborative mindset and the ability to work effectively across teams and disciplines. Working arrangements This is a hybrid role, where your work will be split between your home and 1- 2 days per week, on average, in either our Birmingham, London or Northampton office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. About us We value and respect every individual s unique contribution, celebrate diversity, and make inclusion part of what we do every day. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Benefits To find out more about the benefits available at the BHF, please download our benefits document at the bottom of our advert page. Interview process Interviews will be held virtually via MS Teams, we planning on having two stage of interview. First stages are planned for w/c 15 Sep 2025.
27/08/2025
Full time
British Heart Foundation (BHF) is transforming its digital products and services to deliver more impactful, personalised experiences, increase fundraising income, and provide vital support to the 7.6 million people in the UK living with heart and circulatory conditions. As our new SEO Manager, you ll lead a strategic shift in how we grow the visibility and reach of our digital content across search engines and AI-powered platforms. This is a key role in helping us connect with more people, drive engagement, and support our mission to save and improve lives. You ll be responsible for: Leading the development and delivery of BHF s SEO strategy to boost organic visibility, drive engagement, and support fundraising and awareness goals. Monitoring performance using SEO and analytics tools, producing clear and accessible reports, and adapting strategies in response to evolving search trends including the impact of generative AI. Collaborating with content designers, technical teams, and marketing colleagues to create high-quality, user-focused content that meets search intent and reflects BHF s mission. Optimising website structure, on-page elements, and technical aspects such as page speed, mobile usability, and crawlability to improve ranking and indexing. Delivering SEO training and best practice guidance to internal teams, while supporting local search visibility and contributing to UX reviews and link-building efforts. About you You ll bring a strong track record of improving organic performance for large websites, with experience of developing and implementing SEO strategies that respond to the evolving search landscape including mitigating traffic loss from AI-generated content. You re confident using a range of SEO tools (such as GA4, Search Console, Semrush, Ahrefs, and Screaming Frog) to monitor performance, identify opportunities, and use insights to inform decision-making. You also have experience working with cross-functional teams to align SEO with broader digital and organisational goals. You have a solid grasp of digital PR, link-building, and local SEO strategies, and understand how these areas are shifting in response to generative AI and changing search behaviours. In addition, you ll bring: A deep understanding of SEO principles, including technical SEO and on-page optimisation, with experience implementing changes through a CMS. Experience conducting thorough keyword research, competitor analysis, and reporting on performance including setting and tracking KPIs. Strong analytical and communication skills, with the ability to present insights and strategies clearly to stakeholders at all levels, including senior leadership. Knowledge of how content, UX, and technical elements such as site architecture, page speed, and mobile optimisation impact SEO, and the ability to use this insight to make informed decisions and recommendations. Experience training and supporting others to deliver high-quality, search-optimised content, along with a collaborative mindset and the ability to work effectively across teams and disciplines. Working arrangements This is a hybrid role, where your work will be split between your home and 1- 2 days per week, on average, in either our Birmingham, London or Northampton office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. About us We value and respect every individual s unique contribution, celebrate diversity, and make inclusion part of what we do every day. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Benefits To find out more about the benefits available at the BHF, please download our benefits document at the bottom of our advert page. Interview process Interviews will be held virtually via MS Teams, we planning on having two stage of interview. First stages are planned for w/c 15 Sep 2025.
Commercial Analytics & Systems Technical Manager
Location: Uxbridge (Hybrid)
Division: Commercial Strategy & Development
Contract: Full-time, Permanent
The Advocate Group is proud to be partnered with Monster Energy to bring an exciting new opportunity to market for a Commercial Analytics & Systems Technical Manager.
Monster Energy
Not your average FMCG brand. Monster is bold, fast, and always pushing boundaries. With operations across 140+ countries and rapid growth in EMEA, they are building the future of commercial insights—and need the right talent to power it.
The Role
We’re looking for a commercially-minded technical expert to shape and lead data systems and analytics tools. You’ll connect data sources, build scalable platforms, and turn complex datasets into powerful insights that drive business decisions across Europe, the Middle East, Africa, Oceania, and the South Pacific.
What You’ll Do
Build and manage scalable, secure databases (Microsoft Fabric preferred)
Connect multiple data sources (SAP, APIs, etc.)
Design data flows, schemas, and validation systems
Own Power BI development—dashboards, automations, reports
Deploy tools to teams across the business
Champion data quality, governance, and knowledge sharing
What You’ll Bring
Proven Power BI and SQL skills
Experience integrating complex data sources
Strong database design and management experience
Microsoft Fabric knowledge (a plus)
SAP understanding (a plus)
Clear communicator, strong under pressure, highly collaborative
We move fast, think big, and act bold. If you’re ready to turn data into commercial impact—let’s talk.
If you're ready to lead with data and shape the way insights drive business — we'd love to hear from you. Apply now or get in touch for more info.
Email: (url removed)
The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy
01/06/2025
Commercial Analytics & Systems Technical Manager
Location: Uxbridge (Hybrid)
Division: Commercial Strategy & Development
Contract: Full-time, Permanent
The Advocate Group is proud to be partnered with Monster Energy to bring an exciting new opportunity to market for a Commercial Analytics & Systems Technical Manager.
Monster Energy
Not your average FMCG brand. Monster is bold, fast, and always pushing boundaries. With operations across 140+ countries and rapid growth in EMEA, they are building the future of commercial insights—and need the right talent to power it.
The Role
We’re looking for a commercially-minded technical expert to shape and lead data systems and analytics tools. You’ll connect data sources, build scalable platforms, and turn complex datasets into powerful insights that drive business decisions across Europe, the Middle East, Africa, Oceania, and the South Pacific.
What You’ll Do
Build and manage scalable, secure databases (Microsoft Fabric preferred)
Connect multiple data sources (SAP, APIs, etc.)
Design data flows, schemas, and validation systems
Own Power BI development—dashboards, automations, reports
Deploy tools to teams across the business
Champion data quality, governance, and knowledge sharing
What You’ll Bring
Proven Power BI and SQL skills
Experience integrating complex data sources
Strong database design and management experience
Microsoft Fabric knowledge (a plus)
SAP understanding (a plus)
Clear communicator, strong under pressure, highly collaborative
We move fast, think big, and act bold. If you’re ready to turn data into commercial impact—let’s talk.
If you're ready to lead with data and shape the way insights drive business — we'd love to hear from you. Apply now or get in touch for more info.
Email: (url removed)
The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy
Girls Not Brides is the only global organisation uniquely focused on creating and sustaining a worldwide movement to end child, early and forced marriage and unions (CEFMU) and ensuring that this movement leads to tangible change for the girls at risk or affected by the practice. We are a network of more than 1600 civil society organisations in over 100 countries working in partnership to end child marriage. Our vision is a world without child marriage where girls and women enjoy equal status with boys and men and can achieve their full potential in all aspects of their lives. Our vision challenges deeply embedded social norms that harm the lives of girls, women, and their communities. INTRODUCTION TO THE ROLE The successful applicant will support across our digital channels, including website management, digital content and email. This role sits in the Communications Team and reports to the Communications Manager. You will work closely with external website developers to deliver a website that showcases Girls Not Brides and our role as the global movement to end child marriage. This role will also be responsible for developing and producing performance data, evaluation, and reporting across our digital channels. We are looking for an experienced digital communications professional who has a passion for managing websites, using data to improve performance and engagement, and using digital platforms to drive impactful digital social change and movement building efforts. The ideal candidate is a creative and talented individual who possesses the rights skills and experience required to successfully manage the Girls Not Brides website in English, French and Spanish, including website development, maintenance, continuous improvement planning, infrastructure, architecture, and user journey. Job location London, UK (hybrid with up to three days on site). Includes international travel. KEY RESPONSIBILITIES Girls Not Brides website management (70%) Lead the development and implementation of a website improvement strategy and project plan, with support from the Communications Manager. Recommend and manage changes to the website architecture, front-end design, features, integrations, and user-journey improvements. Manage the day-to-day of activity of Girls Not Brides' website, including uploading content in 3 languages (English, French and Spanish), optimising content for web, updating static pages, and recommending updates and upgrades to the content management systems (CMS). Assume responsibility for managing website projects, including the upgrade, update and support and maintenance pipeline, as well as larger-scale changes to website functionality and architecture, managing external contractors to produce the work required on time and within budget. Research and implement best practices for search engine optimisation (SEO) and search engine marketing (SEM), across website copy and architecture. Produce and manage a clear, well-documented approach to web analytics, producing regular reports, monitoring user behaviour and website traffic, carrying out benchmarking, identifying KPIs and providing actionable insights. Support content writing for the website, including writing website copy and blog posts. Collaborate with the Learning team in development of knowledge and learning hub. Collaborate with the member engagement team to improve member journey and offering. Digital channel evaluation and reporting (20%) Set-up, maintain, and manage website analytics using the Google suite. Monitor and evaluate website success, including functionality, engagement, and traffic, producing regular reports, and providing recommendations. Monitor and evaluate the success of other digital channels, including social media and email marketing, producing regular reports, and providing recommendations. Monitor, evaluate and improve compliance of the website, including GDPR and accessibility best practices. Digital communications support (10%) Lead communications digital knowledge management activity, including internal file systems, and asset management. Manage the email pipeline and support email marketing, including copywriting and content generation for regular newsletters, making recommendations to improve engagement. Make recommendations for our digital tools, ensuring they are fit for purpose and follow the latest trends and best practice. Support digital storytelling, digital content writing, and social media campaigns as required. Wider Organisational Responsibilities Commit to the mission and vision of Girls Not Brides , putting these at the forefront of all planning, work and actions. Uphold the core values of Girls Not Brides in all areas of work and interactions with colleagues, members, partners, and other stakeholders. Comply with Girls Not Brides' policies and processes, with note for safeguarding, diversity and inclusion, the code of conduct and data protection. Ensure that internal databases and monitoring information are kept fully up to date. Commit to ongoing personal development and learning. Fulfil any other reasonable requests for the advancement of Girls Not Brides. PERSON SPECIFICATION Essential experience Degree-level qualification in a relevant area such as digital communications, media, website design or proven experience in a related field. Significant professional experience in a similar level role, ideally in the not-for-profit sector, an international/ intergovernmental organisation, a social movement, research centre, or social enterprise. Significant professional experience in developing and implementing website improvement strategies and coordinating large website development project plans. Significant professional experience in website management, including planning, implementing, monitoring, and upgrading content, architecture, and features. Significant professional experience in developing and implementing evaluation and reporting for website, email marketing and social media channels. Experience in applying best practices in SEO. Experience in writing and developing content for websites. Experience in liaising with and managing external contractors, particularly website developers. Experience of working across other digital channels, including email, social media and other digital storytelling platforms. Essential skills and knowledge Expert knowledge of using CMS to manage websites, ideally with experience of using Wagtail. Expert understanding of the Google Suite for website analysis, including Google Analytics, Google Tag Manager and others. Understanding of website wireframing and design software, ideally Sigma. Understanding of HTML, XHTML, CSS design, cross-browser and cross-platform compatibility. Skilled at using third-party social media and email marketing analytics tools to generate reports and insights. Knowledge of relevant regulations for website compliance, including GDPR and data protection, and accessibility best practices for website. Knowledge of SEO researching and implementing best practices, and skilled use of third-party tools to support data eneration and implementation. Excellent problem-solving and troubleshooting skills. Excellent organisation skills. Excellent attention to detail. Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures. Essential values and attributes Strong commitment to the mission and values of Girls Not Brides and our vision in relation to addressing child marriage and gender justice. Team player spirit, proactive and able to confidently take initiative and make appropriate decisions. Willingness to work flexibly and regularly travel internationally, as necessary. Desirable Understanding of and experience using Adobe Creative Suite. Able to speak a second language, ideally French, Spanish, or Portuguese. Safeguarding Girls Not Brides is committed to safeguarding all children, young people, and adults at risk with whom our staff and representatives work and interface. Any employment with Girls Not Brides may be subject to the satisfactory completion of a background check and a criminal records check, which can include but is not limited to: an overseas police record check, a Disclosure and Barring Service Check (for those based in the UK) or an International Criminal Record Check (if applicable). Diversity at Girls Not Brides Girls Not Brides is an equal opportunities employer. We embrace diversity, equal opportunity, and inclusion in a serious way. We are committed to building a staff body that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. How to apply The closing date for this role is 09:00 BST on Monday 21 August 2023. To apply, submit your CV and a brief cover letter (no more than two pages) demonstrating how you meet the criteria within the Person Specification via the Online Application Portal on the Girls Not Brides website. . click apply for full job details
16/08/2023
Full time
Girls Not Brides is the only global organisation uniquely focused on creating and sustaining a worldwide movement to end child, early and forced marriage and unions (CEFMU) and ensuring that this movement leads to tangible change for the girls at risk or affected by the practice. We are a network of more than 1600 civil society organisations in over 100 countries working in partnership to end child marriage. Our vision is a world without child marriage where girls and women enjoy equal status with boys and men and can achieve their full potential in all aspects of their lives. Our vision challenges deeply embedded social norms that harm the lives of girls, women, and their communities. INTRODUCTION TO THE ROLE The successful applicant will support across our digital channels, including website management, digital content and email. This role sits in the Communications Team and reports to the Communications Manager. You will work closely with external website developers to deliver a website that showcases Girls Not Brides and our role as the global movement to end child marriage. This role will also be responsible for developing and producing performance data, evaluation, and reporting across our digital channels. We are looking for an experienced digital communications professional who has a passion for managing websites, using data to improve performance and engagement, and using digital platforms to drive impactful digital social change and movement building efforts. The ideal candidate is a creative and talented individual who possesses the rights skills and experience required to successfully manage the Girls Not Brides website in English, French and Spanish, including website development, maintenance, continuous improvement planning, infrastructure, architecture, and user journey. Job location London, UK (hybrid with up to three days on site). Includes international travel. KEY RESPONSIBILITIES Girls Not Brides website management (70%) Lead the development and implementation of a website improvement strategy and project plan, with support from the Communications Manager. Recommend and manage changes to the website architecture, front-end design, features, integrations, and user-journey improvements. Manage the day-to-day of activity of Girls Not Brides' website, including uploading content in 3 languages (English, French and Spanish), optimising content for web, updating static pages, and recommending updates and upgrades to the content management systems (CMS). Assume responsibility for managing website projects, including the upgrade, update and support and maintenance pipeline, as well as larger-scale changes to website functionality and architecture, managing external contractors to produce the work required on time and within budget. Research and implement best practices for search engine optimisation (SEO) and search engine marketing (SEM), across website copy and architecture. Produce and manage a clear, well-documented approach to web analytics, producing regular reports, monitoring user behaviour and website traffic, carrying out benchmarking, identifying KPIs and providing actionable insights. Support content writing for the website, including writing website copy and blog posts. Collaborate with the Learning team in development of knowledge and learning hub. Collaborate with the member engagement team to improve member journey and offering. Digital channel evaluation and reporting (20%) Set-up, maintain, and manage website analytics using the Google suite. Monitor and evaluate website success, including functionality, engagement, and traffic, producing regular reports, and providing recommendations. Monitor and evaluate the success of other digital channels, including social media and email marketing, producing regular reports, and providing recommendations. Monitor, evaluate and improve compliance of the website, including GDPR and accessibility best practices. Digital communications support (10%) Lead communications digital knowledge management activity, including internal file systems, and asset management. Manage the email pipeline and support email marketing, including copywriting and content generation for regular newsletters, making recommendations to improve engagement. Make recommendations for our digital tools, ensuring they are fit for purpose and follow the latest trends and best practice. Support digital storytelling, digital content writing, and social media campaigns as required. Wider Organisational Responsibilities Commit to the mission and vision of Girls Not Brides , putting these at the forefront of all planning, work and actions. Uphold the core values of Girls Not Brides in all areas of work and interactions with colleagues, members, partners, and other stakeholders. Comply with Girls Not Brides' policies and processes, with note for safeguarding, diversity and inclusion, the code of conduct and data protection. Ensure that internal databases and monitoring information are kept fully up to date. Commit to ongoing personal development and learning. Fulfil any other reasonable requests for the advancement of Girls Not Brides. PERSON SPECIFICATION Essential experience Degree-level qualification in a relevant area such as digital communications, media, website design or proven experience in a related field. Significant professional experience in a similar level role, ideally in the not-for-profit sector, an international/ intergovernmental organisation, a social movement, research centre, or social enterprise. Significant professional experience in developing and implementing website improvement strategies and coordinating large website development project plans. Significant professional experience in website management, including planning, implementing, monitoring, and upgrading content, architecture, and features. Significant professional experience in developing and implementing evaluation and reporting for website, email marketing and social media channels. Experience in applying best practices in SEO. Experience in writing and developing content for websites. Experience in liaising with and managing external contractors, particularly website developers. Experience of working across other digital channels, including email, social media and other digital storytelling platforms. Essential skills and knowledge Expert knowledge of using CMS to manage websites, ideally with experience of using Wagtail. Expert understanding of the Google Suite for website analysis, including Google Analytics, Google Tag Manager and others. Understanding of website wireframing and design software, ideally Sigma. Understanding of HTML, XHTML, CSS design, cross-browser and cross-platform compatibility. Skilled at using third-party social media and email marketing analytics tools to generate reports and insights. Knowledge of relevant regulations for website compliance, including GDPR and data protection, and accessibility best practices for website. Knowledge of SEO researching and implementing best practices, and skilled use of third-party tools to support data eneration and implementation. Excellent problem-solving and troubleshooting skills. Excellent organisation skills. Excellent attention to detail. Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures. Essential values and attributes Strong commitment to the mission and values of Girls Not Brides and our vision in relation to addressing child marriage and gender justice. Team player spirit, proactive and able to confidently take initiative and make appropriate decisions. Willingness to work flexibly and regularly travel internationally, as necessary. Desirable Understanding of and experience using Adobe Creative Suite. Able to speak a second language, ideally French, Spanish, or Portuguese. Safeguarding Girls Not Brides is committed to safeguarding all children, young people, and adults at risk with whom our staff and representatives work and interface. Any employment with Girls Not Brides may be subject to the satisfactory completion of a background check and a criminal records check, which can include but is not limited to: an overseas police record check, a Disclosure and Barring Service Check (for those based in the UK) or an International Criminal Record Check (if applicable). Diversity at Girls Not Brides Girls Not Brides is an equal opportunities employer. We embrace diversity, equal opportunity, and inclusion in a serious way. We are committed to building a staff body that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. How to apply The closing date for this role is 09:00 BST on Monday 21 August 2023. To apply, submit your CV and a brief cover letter (no more than two pages) demonstrating how you meet the criteria within the Person Specification via the Online Application Portal on the Girls Not Brides website. . click apply for full job details
Content Designer Birmingham, West Midlands (with hybrid working)We are looking for two Content Designers to join our team Birmingham where you will be responsible for editing, designing and creating content for the Commission's digital and non-digital services. You will ensure information is written in a way that our users understand and enables them to confidently use our services and websites. The Benefits - Salary of c£36,000 per annum- Civil service pension, with an employer contribution rate of 27%- Flexible working- Hybrid working, specific guidelines are to be agreed with line manager- 26 days' holiday, rising to 29 days after 2 years' service, with the option to buy up to five days extra annual leaveJoining us means joining an organisation that is certified as a Great Place to Work, respects work-life balance, is inclusive, and is completely dedicated to helping you achieve your full potential. Whether that's through flexible working, really understanding how you work best or exposing you to real opportunities to challenge yourself, if you're passionate about making your mark on the industry and on society, then we will help you do that. Your Role As a Content Designer, you will need to understand the diversity of our users, putting them and consumers at the heart of everything you do by ensuring they understand the information and obligations being presented to them.Your role will also involve:- Working with teams, subject matter experts and stakeholders across the Commission to make information clear, concise and understandable.- Creating great content that is in the right place and works across online and offline channels.- Using ongoing research, insight and data to continuously improve information and services, always aligning our digital services and websites to organisational and user needs.- Working in an open and collaborative way with the Digital team and other Commission teams and users to ensure we are transparent about our work and allow everyone to contribute.- Actively contributing to the team and Commission goals of putting users at the heart of our services, by sharing your knowledge and supporting others. You will contribute to a central framework for creating services that are accessible and easy to understand.- Creating content principles, strategies, guides, improvements and patterns, and applying these to your own work to ensure our content remains consistent where appropriate.This is a hybrid role, therefore there will be a requirement to attend our Birmingham Office. About You - Experience in creating and iteratively improving content across digital and non-digital services and/or channels to meet user and organisational needs. Working with other teams, subject matter experts and stakeholders to ensure content is accessible, accurate, consistent and follows the relevant guides.- Experience of evaluating and improving content based on user research, feedback and analytics data.- Ability to translate difficult concepts into easy to understand content to ensure users get the information and service they need, in the way they need it.- Understanding of how our user's behaviour, motivations and needs change over time and ensure our services support these in the context of the fast-paced market we regulate, through continuous improvement prioritised user research insights.- Ability to support service and interaction design by providing guidance on the use of patterns and content to remove complexity and make services more understandable for users.- Experience of working with content publishing systems, including writing basic HTML or markdown. About Us Set up under the Gambling Act 2005, the Gambling Commission is committed to safeguarding the public against any detrimental impact brought about by gambling. We do this by keeping crime out, protecting children and vulnerable people and ensuring the commercial gambling industry is run fairly and openly. We work with the legal system, the public health system, community groups and the industry itself to understand how we can protect the interests of as many people as possible, as effectively as possible.The closing date for this role is 20 August 2023, with interviews expected to take place w/c 4 September.As the regulator of the National Lottery, there are some roles within the Commission that are prohibited from playing the National Lottery. This does not affect your family playing. We will let you know at interview if the role you have applied for is on the Prohibited List.PLEASE NOTE: ensure you have the right to work in the UK before applying. We are unable to provide sponsorship for visas at this time.Incomplete applications will be discounted from shortlisting. Please ensure your application is fully completed and submitted before logging out of your account.We reserve the right to change the closing date depending on the number of responses received. Please submit your application as soon as possible to ensure it is considered in the selection process.Other organisations may call this role Content Creator, Content Design Executive, Communications Executive, Digital Content Designer, Digital Marketing Executive, Marcomms Executive, Marketing and Communications Co-ordinator, or Copywriter.So, if you'd like to join us as a Content Designer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
15/08/2023
Full time
Content Designer Birmingham, West Midlands (with hybrid working)We are looking for two Content Designers to join our team Birmingham where you will be responsible for editing, designing and creating content for the Commission's digital and non-digital services. You will ensure information is written in a way that our users understand and enables them to confidently use our services and websites. The Benefits - Salary of c£36,000 per annum- Civil service pension, with an employer contribution rate of 27%- Flexible working- Hybrid working, specific guidelines are to be agreed with line manager- 26 days' holiday, rising to 29 days after 2 years' service, with the option to buy up to five days extra annual leaveJoining us means joining an organisation that is certified as a Great Place to Work, respects work-life balance, is inclusive, and is completely dedicated to helping you achieve your full potential. Whether that's through flexible working, really understanding how you work best or exposing you to real opportunities to challenge yourself, if you're passionate about making your mark on the industry and on society, then we will help you do that. Your Role As a Content Designer, you will need to understand the diversity of our users, putting them and consumers at the heart of everything you do by ensuring they understand the information and obligations being presented to them.Your role will also involve:- Working with teams, subject matter experts and stakeholders across the Commission to make information clear, concise and understandable.- Creating great content that is in the right place and works across online and offline channels.- Using ongoing research, insight and data to continuously improve information and services, always aligning our digital services and websites to organisational and user needs.- Working in an open and collaborative way with the Digital team and other Commission teams and users to ensure we are transparent about our work and allow everyone to contribute.- Actively contributing to the team and Commission goals of putting users at the heart of our services, by sharing your knowledge and supporting others. You will contribute to a central framework for creating services that are accessible and easy to understand.- Creating content principles, strategies, guides, improvements and patterns, and applying these to your own work to ensure our content remains consistent where appropriate.This is a hybrid role, therefore there will be a requirement to attend our Birmingham Office. About You - Experience in creating and iteratively improving content across digital and non-digital services and/or channels to meet user and organisational needs. Working with other teams, subject matter experts and stakeholders to ensure content is accessible, accurate, consistent and follows the relevant guides.- Experience of evaluating and improving content based on user research, feedback and analytics data.- Ability to translate difficult concepts into easy to understand content to ensure users get the information and service they need, in the way they need it.- Understanding of how our user's behaviour, motivations and needs change over time and ensure our services support these in the context of the fast-paced market we regulate, through continuous improvement prioritised user research insights.- Ability to support service and interaction design by providing guidance on the use of patterns and content to remove complexity and make services more understandable for users.- Experience of working with content publishing systems, including writing basic HTML or markdown. About Us Set up under the Gambling Act 2005, the Gambling Commission is committed to safeguarding the public against any detrimental impact brought about by gambling. We do this by keeping crime out, protecting children and vulnerable people and ensuring the commercial gambling industry is run fairly and openly. We work with the legal system, the public health system, community groups and the industry itself to understand how we can protect the interests of as many people as possible, as effectively as possible.The closing date for this role is 20 August 2023, with interviews expected to take place w/c 4 September.As the regulator of the National Lottery, there are some roles within the Commission that are prohibited from playing the National Lottery. This does not affect your family playing. We will let you know at interview if the role you have applied for is on the Prohibited List.PLEASE NOTE: ensure you have the right to work in the UK before applying. We are unable to provide sponsorship for visas at this time.Incomplete applications will be discounted from shortlisting. Please ensure your application is fully completed and submitted before logging out of your account.We reserve the right to change the closing date depending on the number of responses received. Please submit your application as soon as possible to ensure it is considered in the selection process.Other organisations may call this role Content Creator, Content Design Executive, Communications Executive, Digital Content Designer, Digital Marketing Executive, Marcomms Executive, Marketing and Communications Co-ordinator, or Copywriter.So, if you'd like to join us as a Content Designer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Role overview
Job Title : Security and Compliance Architect Department : Technology Reports to : Head of Architecture and Planning Job Level : Guide Location : Twickenham / Hybrid Duration : Permanent
Nature and scope:
The RFU is at the start of a strategic programme of work to transform the digital experience of volunteers, players, fans and attendees. A major part of the programme is to identify and deliver the appropriate technology platforms required to deliver the transformation.
The Security and Compliance Architect will support the design, development, procurement, and assurance of the Digital and Data solutions created by the RFU. The role will provide expertise and be the subject matter expert on the required security and controls and processes required both through project lifecycles, and in Business as Usual.
Accountabilities:
Analyse existing and proposed technical architectures for security risk
Advise on appropriate security controls to mitigate security architecture risks
Provide expert technical advice to support the design and development of secure architectures
Apply secure architecture principles and practices to assure technical architectures
Develop security architecture frameworks/processes at programme level
Develop audit and compliance processes to assure technical security controls
Advise on technical management of secure environments
Actively collaborate with colleagues to contribute to the development and delivery of the current strategic, business, and operational plans
Act as an ambassador for, and promote the best interests of the RFU, including the promotion of the RFU core values and BACK culture.
Undertake such other duties as may be required from time to time as are consistent with the responsibilities of the post and the needs of the organisation
Candidate overview
The skills and attributes outlined in this description are not exhaustive and we welcome candidates who can bring different relevant experiences to the role
Qualifications, skills & experience:
Strong and demonstrable knowledge of Cyber Security technologies
Some experience and knowledge in designing or deploying Cyber Security solutions across either private, hybrid, or public cloud environments
Understanding of key trends relating to securing SAAS applications
Experience or interested in gaining experience in Secure DevOps
Experience doing threat-modelling of complex systems
Experience creating technical documentation, product documentation, technology, software and systems architecture
Working experience with the following concepts: SSL Crypto Solutions, Data Protection and Security, Software Development Methodologies (e.g. Agile), API Gateways, Data Analytics
Experience with open-source security technologies
Solid understanding of and ability to speak to security principles in areas such as application security, virtualization, cloud technologies, access control.
Knowledge of SIEM solutions as well as Vulnerability Management and the role they play in security architecture
Relevant industry certification in the security domain
Comprehensive understanding of GDPR, specifically UK GDPR
Committed to actively contributing and building an inclusive BACK culture in your role
Additional Information:
All role holders must maintain an appropriate standard of confidentiality. Any disclosures of confidential information (including personal information kept on computer or other media) made unlawfully outside the proper course of duty will be treated as a serious disciplinary offence
The role description, person specification, job level and job title may be subject to change at the discretion of the RFU and under business developments. Any changes will be communicated to the role holder as appropriate
If you are a trans candidate applying for a job that requires a DBS check, please reach out to recruitment@rfu.com or directly to our safeguarding team ( safeguarding@rfu.com ) to use the confidential sensitive application route. This will provide applicants with the choice not to have any gender or name information disclosed on their DBS certificate.
During your application, we will ask questions about your identity. This information is considered highly confidential and will not be seen by hiring managers. You can find out more about why we ask these questions here .
Please submit an anonymised CV with your application for this role.
About England Rugby England Rugby or Rugby Football Union (RFU) is the national governing body for rugby in England. We deliver three core activities, and our purpose is to enrich lives, introduce more people to rugby union and develop the sport for future generations. Our core activities are:
Rugby – supporting rugby from grassroots to performance level
Commercial – building partnerships and hosting matches and events
Running the business - ensuring our organization and people can thrive
Our Culture At England Rugby, one of our core objectives is to drive rugby union to better reflect the diversity of society. We are aware that rugby, and sports in general, has not always been as welcoming an environment for everyone as we would like, and we are working hard to make rugby a more inclusive space for all identities. We believe hiring people from underrepresented groups into positions at all levels is vital to creating spaces and initiatives that better support those identities. We would love to see applications from disabled people, LGBTQ+ people, people from ethnically diverse communities, people of faith, people from lower socio-economic backgrounds, and women and non-binary people. We know that representation is more than just getting people through the door, it’s about keeping people by responding to structural barriers relating to identities and valuing the insights that different lived experiences bring. We have network groups that provide peer-to-peer support and drive forward change internally. We support colleagues to develop, and each colleague has access to a personal coaching platform that can provide same-day one-to-one coaching. We are pushing ourselves to create a more inclusive culture every day through role modelling our BACK behaviours which stand for Brave, Accountable, Collaborative and Keep improving. We know that flexible working is important to our colleagues, so our guiding principles are designed to support everyone to work in the way that suits them, their teams, and the organization in the best way. We want you to have every opportunity to demonstrate your skills, ability and potential. If there is anything we could do to support you through your application or to provide the best environment for your interviews, including assistance or adjustment, please reach out to recruitment@rfu.com . What we can offer you We are proud of the range of benefits we can provide:
Retail discounts include 30% off Adidas, 20% off Optimum Nutrition, 25% off 02 and many more
Priority access to purchase match tickets
25% discount in Rugby Store and EnglandRugby.com
25 days of annual leave and your birthday day off
Free dental care and free access to the stadium gym
Life assurance of 4x your basic salary, income protection scheme and Employee Assistance Programme that offers anonymous and confidential, emotional and practical support 24/7
After 3 months, you will be enrolled in our Aviva pension scheme and we will match and double your contribution up to 10%
Ride-to-work scheme, eyecare vouchers and season ticket loans
About Our Team At England Rugby, we want to hear our employees’ thoughts, ideas and feedback on our strategies, new initiatives and our work environment. That’s why we have quarterly meetings called ‘the Voice’ where various topics are discussed, in addition to regular surveys, including our annual D&I survey. We are always striving to create the best environment for our colleagues, and we are proud to present some of our most recent feedback from Feb 2022:
85% feel motivated to perform their role to the best of their ability
83% feel supported by their Manager
90% agree or strongly agree that their Manager empowers and trusts them to deliver while working from home
83% feel informed and connected with the organisation
If you would like to find out more about our diversity and inclusion work or the culture at England Rugby, please visit our website here: https://www.englandrugby.com/about-rfu/rfu-policies/diversity-and-inclusion/our-approach
30/11/2022
Full time
Role overview
Job Title : Security and Compliance Architect Department : Technology Reports to : Head of Architecture and Planning Job Level : Guide Location : Twickenham / Hybrid Duration : Permanent
Nature and scope:
The RFU is at the start of a strategic programme of work to transform the digital experience of volunteers, players, fans and attendees. A major part of the programme is to identify and deliver the appropriate technology platforms required to deliver the transformation.
The Security and Compliance Architect will support the design, development, procurement, and assurance of the Digital and Data solutions created by the RFU. The role will provide expertise and be the subject matter expert on the required security and controls and processes required both through project lifecycles, and in Business as Usual.
Accountabilities:
Analyse existing and proposed technical architectures for security risk
Advise on appropriate security controls to mitigate security architecture risks
Provide expert technical advice to support the design and development of secure architectures
Apply secure architecture principles and practices to assure technical architectures
Develop security architecture frameworks/processes at programme level
Develop audit and compliance processes to assure technical security controls
Advise on technical management of secure environments
Actively collaborate with colleagues to contribute to the development and delivery of the current strategic, business, and operational plans
Act as an ambassador for, and promote the best interests of the RFU, including the promotion of the RFU core values and BACK culture.
Undertake such other duties as may be required from time to time as are consistent with the responsibilities of the post and the needs of the organisation
Candidate overview
The skills and attributes outlined in this description are not exhaustive and we welcome candidates who can bring different relevant experiences to the role
Qualifications, skills & experience:
Strong and demonstrable knowledge of Cyber Security technologies
Some experience and knowledge in designing or deploying Cyber Security solutions across either private, hybrid, or public cloud environments
Understanding of key trends relating to securing SAAS applications
Experience or interested in gaining experience in Secure DevOps
Experience doing threat-modelling of complex systems
Experience creating technical documentation, product documentation, technology, software and systems architecture
Working experience with the following concepts: SSL Crypto Solutions, Data Protection and Security, Software Development Methodologies (e.g. Agile), API Gateways, Data Analytics
Experience with open-source security technologies
Solid understanding of and ability to speak to security principles in areas such as application security, virtualization, cloud technologies, access control.
Knowledge of SIEM solutions as well as Vulnerability Management and the role they play in security architecture
Relevant industry certification in the security domain
Comprehensive understanding of GDPR, specifically UK GDPR
Committed to actively contributing and building an inclusive BACK culture in your role
Additional Information:
All role holders must maintain an appropriate standard of confidentiality. Any disclosures of confidential information (including personal information kept on computer or other media) made unlawfully outside the proper course of duty will be treated as a serious disciplinary offence
The role description, person specification, job level and job title may be subject to change at the discretion of the RFU and under business developments. Any changes will be communicated to the role holder as appropriate
If you are a trans candidate applying for a job that requires a DBS check, please reach out to recruitment@rfu.com or directly to our safeguarding team ( safeguarding@rfu.com ) to use the confidential sensitive application route. This will provide applicants with the choice not to have any gender or name information disclosed on their DBS certificate.
During your application, we will ask questions about your identity. This information is considered highly confidential and will not be seen by hiring managers. You can find out more about why we ask these questions here .
Please submit an anonymised CV with your application for this role.
About England Rugby England Rugby or Rugby Football Union (RFU) is the national governing body for rugby in England. We deliver three core activities, and our purpose is to enrich lives, introduce more people to rugby union and develop the sport for future generations. Our core activities are:
Rugby – supporting rugby from grassroots to performance level
Commercial – building partnerships and hosting matches and events
Running the business - ensuring our organization and people can thrive
Our Culture At England Rugby, one of our core objectives is to drive rugby union to better reflect the diversity of society. We are aware that rugby, and sports in general, has not always been as welcoming an environment for everyone as we would like, and we are working hard to make rugby a more inclusive space for all identities. We believe hiring people from underrepresented groups into positions at all levels is vital to creating spaces and initiatives that better support those identities. We would love to see applications from disabled people, LGBTQ+ people, people from ethnically diverse communities, people of faith, people from lower socio-economic backgrounds, and women and non-binary people. We know that representation is more than just getting people through the door, it’s about keeping people by responding to structural barriers relating to identities and valuing the insights that different lived experiences bring. We have network groups that provide peer-to-peer support and drive forward change internally. We support colleagues to develop, and each colleague has access to a personal coaching platform that can provide same-day one-to-one coaching. We are pushing ourselves to create a more inclusive culture every day through role modelling our BACK behaviours which stand for Brave, Accountable, Collaborative and Keep improving. We know that flexible working is important to our colleagues, so our guiding principles are designed to support everyone to work in the way that suits them, their teams, and the organization in the best way. We want you to have every opportunity to demonstrate your skills, ability and potential. If there is anything we could do to support you through your application or to provide the best environment for your interviews, including assistance or adjustment, please reach out to recruitment@rfu.com . What we can offer you We are proud of the range of benefits we can provide:
Retail discounts include 30% off Adidas, 20% off Optimum Nutrition, 25% off 02 and many more
Priority access to purchase match tickets
25% discount in Rugby Store and EnglandRugby.com
25 days of annual leave and your birthday day off
Free dental care and free access to the stadium gym
Life assurance of 4x your basic salary, income protection scheme and Employee Assistance Programme that offers anonymous and confidential, emotional and practical support 24/7
After 3 months, you will be enrolled in our Aviva pension scheme and we will match and double your contribution up to 10%
Ride-to-work scheme, eyecare vouchers and season ticket loans
About Our Team At England Rugby, we want to hear our employees’ thoughts, ideas and feedback on our strategies, new initiatives and our work environment. That’s why we have quarterly meetings called ‘the Voice’ where various topics are discussed, in addition to regular surveys, including our annual D&I survey. We are always striving to create the best environment for our colleagues, and we are proud to present some of our most recent feedback from Feb 2022:
85% feel motivated to perform their role to the best of their ability
83% feel supported by their Manager
90% agree or strongly agree that their Manager empowers and trusts them to deliver while working from home
83% feel informed and connected with the organisation
If you would like to find out more about our diversity and inclusion work or the culture at England Rugby, please visit our website here: https://www.englandrugby.com/about-rfu/rfu-policies/diversity-and-inclusion/our-approach
Job Description Role overview Job Title : Security and Compliance Architect Department : Technology Reports to : Head of Architecture and Planning Salary Banding : Circa £60,000 Job Level : Guide Location : Twickenham / Hybrid Duration : Permanent Nature and scope: The RFU is at the start of a strategic programme of work to transform the digital experience of volunteers, players, fans and attendees. A major part of the programme is to identify and deliver the appropriate technology platforms required to deliver the transformation. The Security and Compliance Architect will support the design, development, procurement, and assurance of the Digital and Data solutions created by the RFU. The role will provide expertise and be the subject matter expert on the required security and controls and processes required both through project lifecycles, and in Business as Usual. Accountabilities: Analyse existing and proposed technical architectures for security risk Advise on appropriate security controls to mitigate security architecture risks Provide expert technical advice to support the design and development of secure architectures Apply secure architecture principles and practices to assure technical architectures Develop security architecture frameworks/processes at programme level Develop audit and compliance processes to assure technical security controls Advise on technical management of secure environments Actively collaborate with colleagues to contribute to the development and delivery of the current strategic, business, and operational plans Act as an ambassador for, and promote the best interests of the RFU, including the promotion of the RFU core values and BACK culture. Undertake such other duties as may be required from time to time as are consistent with the responsibilities of the post and the needs of the organisation Candidate overview The skills and attributes outlined in this description are not exhaustive and we welcome candidates who can bring different relevant experiences to the role Qualifications, skills & experience: Strong and demonstrable knowledge of Cyber Security technologies Some experience and knowledge in designing or deploying Cyber Security solutions across either private, hybrid, or public cloud environments Understanding of key trends relating to securing SAAS applications Experience or interested in gaining experience in Secure DevOps Experience doing threat-modelling of complex systems Experience creating technical documentation, product documentation, technology, software and systems architecture Working experience with the following concepts: SSL Crypto Solutions, Data Protection and Security, Software Development Methodologies (e.g. Agile), API Gateways, Data Analytics Experience with open-source security technologies Solid understanding of and ability to speak to security principles in areas such as application security, virtualization, cloud technologies, access control. Knowledge of SIEM solutions as well as Vulnerability Management and the role they play in security architecture Relevant industry certification in the security domain Comprehensive understanding of GDPR, specifically UK GDPR Committed to actively contributing and building an inclusive BACK culture in your role Additional Information: All role holders must maintain an appropriate standard of confidentiality. Any disclosures of confidential information (including personal information kept on computer or other media) made unlawfully outside the proper course of duty will be treated as a serious disciplinary offence The role description, person specification, job level and job title may be subject to change at the discretion of the RFU and under business developments. Any changes will be communicated to the role holder as appropriate If you are a trans candidate applying for a job that requires a DBS check, please reach out to or directly to our safeguarding team ( ) to use the confidential sensitive application route. This will provide applicants with the choice not to have any gender or name information disclosed on their DBS certificate. What we can offer you We are proud of the range of benefits we can provide: Retail discounts include 30% off Adidas, 20% off Optimum Nutrition, 25% off 02 and many more. Priority access to purchase match tickets 25% discount in Rugby Store and 25 days of annual leave and your birthday day off Free dental care and free access to the stadium gym Life assurance of 4x your basic salary, income protection scheme and Employee Assistance Programme that offers anonymous and confidential, emotional and practical support 24/7. After 3 months, you will be enrolled in our Aviva pension scheme and we will match and double your contribution up to 10% Ride-to-work scheme, eyecare vouchers and season ticket loans About our team At England Rugby, we want to hear our employees' thoughts, ideas and feedback on our strategies, new initiatives and our work environment. That's why we have quarterly meetings called 'the Voice' where various topics are discussed, in addition to regular surveys, including our annual D&I survey. We are always striving to create the best environment for our colleagues, and we are proud to present some of our most recent feedback from Feb 2022: 85% feel motivated to perform their role to the best of their ability 83% feel supported by their Manager 90% agree or strongly agree that their Manager empowers and trusts them to deliver while working from home 83% feel informed and connected with the organisation If you would like to find out more about our diversity and inclusion work or the culture at England Rugby, please visit our website here: Please submit a CV and covering letter with your application for this role. Please note the instructions around submitting these documents when you get to that stage of your application as we're working hard to make our recruitment processes as inclusive as possible and reducing our potential unconscious bias. About Us About England Rugby England Rugby or Rugby Football Union (RFU) is the national governing body for rugby in England. We deliver three core activities, and our purpose is to enrich lives, introduce more people to rugby union and develop the sport for future generations. Our core activities are: Rugby - supporting rugby from grassroots to performance level Commercial - building partnerships and hosting matches and events Running the business - ensuring our organization and people can thrive Our Culture At England Rugby, one of our core objectives is to drive rugby union to better reflect the diversity of society. We are aware that rugby, and sports in general, has not always been as welcoming an environment for everyone as we would like, and we are working hard to make rugby a more inclusive space for all identities. We believe hiring people from underrepresented groups into positions at all levels is vital to creating spaces and initiatives that better support those identities. We would love to see applications from disabled people, LGBTQ+ people, people from ethnically diverse communities, people of faith, people from lower socio-economic backgrounds, and women and non-binary people. We know that representation is more than just getting people through the door, it's about keeping people by responding to structural barriers relating to identities and valuing the insights that different lived experiences bring. We have network groups that provide peer-to-peer support and drive forward change internally. We support colleagues to develop, and each colleague has access to a personal coaching platform that can provide same-day one-to-one coaching. We are pushing ourselves to create a more inclusive culture every day through role modelling our BACK behaviours which stand for Brave, Accountable, Collaborative and Keep improving. We know that flexible working is important to our colleagues, so our guiding principles are designed to support everyone to work in the way that suits them, their teams, and the organization in the best way. We want you to have every opportunity to demonstrate your skills, ability and potential. If there is anything we could do to support you through your application or to provide the best environment for your interviews, including assistance or adjustment, please reach out to . What we can offer you We are proud of the range of benefits we can provide: Retail discounts include 30% off Adidas, 20% off Optimum Nutrition, 25% off 02 and many more Priority access to purchase match tickets 25% discount in Rugby Store and 25 days of annual leave and your birthday day off Free dental care and free access to the stadium gym Life assurance of 4x your basic salary, income protection scheme and Employee Assistance Programme that offers anonymous and confidential, emotional and practical support 24/7..... click apply for full job details
24/09/2022
Full time
Job Description Role overview Job Title : Security and Compliance Architect Department : Technology Reports to : Head of Architecture and Planning Salary Banding : Circa £60,000 Job Level : Guide Location : Twickenham / Hybrid Duration : Permanent Nature and scope: The RFU is at the start of a strategic programme of work to transform the digital experience of volunteers, players, fans and attendees. A major part of the programme is to identify and deliver the appropriate technology platforms required to deliver the transformation. The Security and Compliance Architect will support the design, development, procurement, and assurance of the Digital and Data solutions created by the RFU. The role will provide expertise and be the subject matter expert on the required security and controls and processes required both through project lifecycles, and in Business as Usual. Accountabilities: Analyse existing and proposed technical architectures for security risk Advise on appropriate security controls to mitigate security architecture risks Provide expert technical advice to support the design and development of secure architectures Apply secure architecture principles and practices to assure technical architectures Develop security architecture frameworks/processes at programme level Develop audit and compliance processes to assure technical security controls Advise on technical management of secure environments Actively collaborate with colleagues to contribute to the development and delivery of the current strategic, business, and operational plans Act as an ambassador for, and promote the best interests of the RFU, including the promotion of the RFU core values and BACK culture. Undertake such other duties as may be required from time to time as are consistent with the responsibilities of the post and the needs of the organisation Candidate overview The skills and attributes outlined in this description are not exhaustive and we welcome candidates who can bring different relevant experiences to the role Qualifications, skills & experience: Strong and demonstrable knowledge of Cyber Security technologies Some experience and knowledge in designing or deploying Cyber Security solutions across either private, hybrid, or public cloud environments Understanding of key trends relating to securing SAAS applications Experience or interested in gaining experience in Secure DevOps Experience doing threat-modelling of complex systems Experience creating technical documentation, product documentation, technology, software and systems architecture Working experience with the following concepts: SSL Crypto Solutions, Data Protection and Security, Software Development Methodologies (e.g. Agile), API Gateways, Data Analytics Experience with open-source security technologies Solid understanding of and ability to speak to security principles in areas such as application security, virtualization, cloud technologies, access control. Knowledge of SIEM solutions as well as Vulnerability Management and the role they play in security architecture Relevant industry certification in the security domain Comprehensive understanding of GDPR, specifically UK GDPR Committed to actively contributing and building an inclusive BACK culture in your role Additional Information: All role holders must maintain an appropriate standard of confidentiality. Any disclosures of confidential information (including personal information kept on computer or other media) made unlawfully outside the proper course of duty will be treated as a serious disciplinary offence The role description, person specification, job level and job title may be subject to change at the discretion of the RFU and under business developments. Any changes will be communicated to the role holder as appropriate If you are a trans candidate applying for a job that requires a DBS check, please reach out to or directly to our safeguarding team ( ) to use the confidential sensitive application route. This will provide applicants with the choice not to have any gender or name information disclosed on their DBS certificate. What we can offer you We are proud of the range of benefits we can provide: Retail discounts include 30% off Adidas, 20% off Optimum Nutrition, 25% off 02 and many more. Priority access to purchase match tickets 25% discount in Rugby Store and 25 days of annual leave and your birthday day off Free dental care and free access to the stadium gym Life assurance of 4x your basic salary, income protection scheme and Employee Assistance Programme that offers anonymous and confidential, emotional and practical support 24/7. After 3 months, you will be enrolled in our Aviva pension scheme and we will match and double your contribution up to 10% Ride-to-work scheme, eyecare vouchers and season ticket loans About our team At England Rugby, we want to hear our employees' thoughts, ideas and feedback on our strategies, new initiatives and our work environment. That's why we have quarterly meetings called 'the Voice' where various topics are discussed, in addition to regular surveys, including our annual D&I survey. We are always striving to create the best environment for our colleagues, and we are proud to present some of our most recent feedback from Feb 2022: 85% feel motivated to perform their role to the best of their ability 83% feel supported by their Manager 90% agree or strongly agree that their Manager empowers and trusts them to deliver while working from home 83% feel informed and connected with the organisation If you would like to find out more about our diversity and inclusion work or the culture at England Rugby, please visit our website here: Please submit a CV and covering letter with your application for this role. Please note the instructions around submitting these documents when you get to that stage of your application as we're working hard to make our recruitment processes as inclusive as possible and reducing our potential unconscious bias. About Us About England Rugby England Rugby or Rugby Football Union (RFU) is the national governing body for rugby in England. We deliver three core activities, and our purpose is to enrich lives, introduce more people to rugby union and develop the sport for future generations. Our core activities are: Rugby - supporting rugby from grassroots to performance level Commercial - building partnerships and hosting matches and events Running the business - ensuring our organization and people can thrive Our Culture At England Rugby, one of our core objectives is to drive rugby union to better reflect the diversity of society. We are aware that rugby, and sports in general, has not always been as welcoming an environment for everyone as we would like, and we are working hard to make rugby a more inclusive space for all identities. We believe hiring people from underrepresented groups into positions at all levels is vital to creating spaces and initiatives that better support those identities. We would love to see applications from disabled people, LGBTQ+ people, people from ethnically diverse communities, people of faith, people from lower socio-economic backgrounds, and women and non-binary people. We know that representation is more than just getting people through the door, it's about keeping people by responding to structural barriers relating to identities and valuing the insights that different lived experiences bring. We have network groups that provide peer-to-peer support and drive forward change internally. We support colleagues to develop, and each colleague has access to a personal coaching platform that can provide same-day one-to-one coaching. We are pushing ourselves to create a more inclusive culture every day through role modelling our BACK behaviours which stand for Brave, Accountable, Collaborative and Keep improving. We know that flexible working is important to our colleagues, so our guiding principles are designed to support everyone to work in the way that suits them, their teams, and the organization in the best way. We want you to have every opportunity to demonstrate your skills, ability and potential. If there is anything we could do to support you through your application or to provide the best environment for your interviews, including assistance or adjustment, please reach out to . What we can offer you We are proud of the range of benefits we can provide: Retail discounts include 30% off Adidas, 20% off Optimum Nutrition, 25% off 02 and many more Priority access to purchase match tickets 25% discount in Rugby Store and 25 days of annual leave and your birthday day off Free dental care and free access to the stadium gym Life assurance of 4x your basic salary, income protection scheme and Employee Assistance Programme that offers anonymous and confidential, emotional and practical support 24/7..... click apply for full job details
Orbit is a fantastic business and one that's really going places. Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply. Orbit was formed in 1967 with the aim of providing good-quality housing for people who would otherwise not be able to afford to buy their own home. Over 50 years later, we're one of the leading housing providers in the UK. Our services have diversified, our housing portfolio has expanded, and our reputation as an innovator within our sector has grown. But one thing that has never changed. Our belief in people and what they can achieve. Your role at Orbit. We are delighted to announce that we are looking to recruit a brand new position of Digital Customer Marketing Lead. This is an integral part of the Customer Communications team, the Digital Customer Marketing Lead will deliver our digital customer acquisition and retention strategies and digital customer content strategy with a focus on embedding our Customer Promise and creating a positive customer experience. Experienced in customer digital marketing and communications, the successful candidate will be responsible for multiple customer communications and marketing channels, including email marketing, SEO and PPC (future state: Affiliates and Display). They will also be responsible for content on the customer hub website, customer social media channels, Chatbot, Voicebot updates and SMS. Working closely with Orbit Group's Digital Operations team, the Digital Marketing & Brand Manager and Senior Digital Officer, the Digital Customer Marketing Lead will be responsible for reviewing insight and data including customer journey maps, UX reports and performance statistics, reporting back to various stakeholders and ensuring the customer digital marketing strategy is effective and delivers ROI. What will help you make a difference. To be successful in this role of Digital Customer Marketing Lead you will need to have at least 2 years' experience of working in a customer digital marketing or communications role. It is also essential that you have: A degree or equivalent qualification in Digital Marketing or related discipline Experience in producing end-to-end marketing campaigns using a multi-channel approach Experience of working with CRM systems and proficient in email marketing Sound CMS knowledge Experience of writing for web/digital Strategic thinker with the ability to turn insights into actions Creative confidence with experience of creating content or leading on a content strategy Commercially astute Good influencing and communication skills Energetic team player Experience of Google Analytics We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain great people. We welcome applications from all individuals regardless of background, age, gender/gender identity, sexual orientation, ethnicity/nationality, religious belief, faith or disability. As part of our Armed Forces Covenant commitment, we welcome ex-services professionals to consider career opportunities at Orbit. Why Orbit? Rewarding your contribution. For those who want or need more of a work life balance our view is that this role is suitable for WorkSmart. This means we would consider a more flexible working arrangement, where your hours and work location are managed according to business, customer and personal needs. Agile working arrangements will be discussed during the interview process. Some of our core benefits include: Group bonus potential up to 15% of salary 27 days annual leave plus bank holidays and the "Orbit day" Private medical insurance Excellent contributory pension scheme Life assurance A great pick and mix of flexible benefits including the option to buy and sell holiday and much more Our culture and purpose. We know that great people are central to achieving our ambitions and as such we want everyone to have a voice and make a positive difference. We are proud to be a Sunday Times 100 Best Companies to work for, this demonstrates we place people at the heart of everything we do. We continue to create a culture that celebrates diversity and an environment where everyone feels able to contribute towards achieving together. We support our colleagues to be at their best through our wellbeing programme , our corporate learning programme, opportunities for professional development, our innovative approaches to making the world and our homes a greener place and our leading reward and recognition package. Because of this our people tell us Orbit is a great place to work for. At Orbit, our people are enthusiastic and passionate about making a real difference to our customers and communities. We are one team where everyone is connected and encouraged to have the freedom to think differently. Each year we build many new affordable homes and manage a total portfolio of around 45,000 properties. Over 100,000 people live in an Orbit home and our innovative approach empowers every one of them to grow and thrive. We are commercially driven. The more profit we make, the more we invest into the communities that we work for, improving services and playing a key role in driving UK housing growth. Work for Orbit. Believe in people. We have so much more that we'd like to share with you so please submit your CV demonstrating the value you could bring to Orbit. We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check. IND1
22/09/2022
Full time
Orbit is a fantastic business and one that's really going places. Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply. Orbit was formed in 1967 with the aim of providing good-quality housing for people who would otherwise not be able to afford to buy their own home. Over 50 years later, we're one of the leading housing providers in the UK. Our services have diversified, our housing portfolio has expanded, and our reputation as an innovator within our sector has grown. But one thing that has never changed. Our belief in people and what they can achieve. Your role at Orbit. We are delighted to announce that we are looking to recruit a brand new position of Digital Customer Marketing Lead. This is an integral part of the Customer Communications team, the Digital Customer Marketing Lead will deliver our digital customer acquisition and retention strategies and digital customer content strategy with a focus on embedding our Customer Promise and creating a positive customer experience. Experienced in customer digital marketing and communications, the successful candidate will be responsible for multiple customer communications and marketing channels, including email marketing, SEO and PPC (future state: Affiliates and Display). They will also be responsible for content on the customer hub website, customer social media channels, Chatbot, Voicebot updates and SMS. Working closely with Orbit Group's Digital Operations team, the Digital Marketing & Brand Manager and Senior Digital Officer, the Digital Customer Marketing Lead will be responsible for reviewing insight and data including customer journey maps, UX reports and performance statistics, reporting back to various stakeholders and ensuring the customer digital marketing strategy is effective and delivers ROI. What will help you make a difference. To be successful in this role of Digital Customer Marketing Lead you will need to have at least 2 years' experience of working in a customer digital marketing or communications role. It is also essential that you have: A degree or equivalent qualification in Digital Marketing or related discipline Experience in producing end-to-end marketing campaigns using a multi-channel approach Experience of working with CRM systems and proficient in email marketing Sound CMS knowledge Experience of writing for web/digital Strategic thinker with the ability to turn insights into actions Creative confidence with experience of creating content or leading on a content strategy Commercially astute Good influencing and communication skills Energetic team player Experience of Google Analytics We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain great people. We welcome applications from all individuals regardless of background, age, gender/gender identity, sexual orientation, ethnicity/nationality, religious belief, faith or disability. As part of our Armed Forces Covenant commitment, we welcome ex-services professionals to consider career opportunities at Orbit. Why Orbit? Rewarding your contribution. For those who want or need more of a work life balance our view is that this role is suitable for WorkSmart. This means we would consider a more flexible working arrangement, where your hours and work location are managed according to business, customer and personal needs. Agile working arrangements will be discussed during the interview process. Some of our core benefits include: Group bonus potential up to 15% of salary 27 days annual leave plus bank holidays and the "Orbit day" Private medical insurance Excellent contributory pension scheme Life assurance A great pick and mix of flexible benefits including the option to buy and sell holiday and much more Our culture and purpose. We know that great people are central to achieving our ambitions and as such we want everyone to have a voice and make a positive difference. We are proud to be a Sunday Times 100 Best Companies to work for, this demonstrates we place people at the heart of everything we do. We continue to create a culture that celebrates diversity and an environment where everyone feels able to contribute towards achieving together. We support our colleagues to be at their best through our wellbeing programme , our corporate learning programme, opportunities for professional development, our innovative approaches to making the world and our homes a greener place and our leading reward and recognition package. Because of this our people tell us Orbit is a great place to work for. At Orbit, our people are enthusiastic and passionate about making a real difference to our customers and communities. We are one team where everyone is connected and encouraged to have the freedom to think differently. Each year we build many new affordable homes and manage a total portfolio of around 45,000 properties. Over 100,000 people live in an Orbit home and our innovative approach empowers every one of them to grow and thrive. We are commercially driven. The more profit we make, the more we invest into the communities that we work for, improving services and playing a key role in driving UK housing growth. Work for Orbit. Believe in people. We have so much more that we'd like to share with you so please submit your CV demonstrating the value you could bring to Orbit. We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check. IND1