AWS Support Engineer

  • Adroit People Ltd
  • Ipswich, Suffolk
  • 12/12/2025
Full time Information Technology Telecommunications Python

Job Description

Greetings
We are HiringAWS Support Engineer / Data Engineer Telecom Domain

AWS Support Engineer / Data Engineer Telecom Domain (JD)

Location: Ipswich, UK

Permanent Employment

5 days onsite


  • Key Skills & Expertise
  • AWS Core Services: S3, Redshift, Glue, Athena, Lake Formation, IAM
  • Data Engineering / ETL:
  • Building and optimizing ETL pipelines
  • Data ingestion, transformation & orchestration using AWS Glue (PySpark/Python)
  • Working with structured/semi-structured telecom datasets (CDRs, network logs, subscriber data)
  • Data Lake Technologies:
  • Expertise in Apache Iceberg table format
  • Schema evolution, partitioning, compaction & metadata management
  • Query performance tuning with Athena & Redshift Spectrum
  • Redshift Expertise:
  • Data modeling, distribution styles, sort keys
  • Workload management (WLM)
  • Performance optimization & troubleshooting
  • Python:
  • Automation scripts
  • Data processing workflows
  • Monitoring, debugging, validation scripts
  • AWS Support / Operations:
  • Troubleshooting ETL failures, performance bottlenecks, pipeline issues
  • Monitoring cloud workloads (CloudWatch, CloudTrail)
  • Handling incidents, root-cause analysis (RCA), patching & releases
  • Cost optimization and resource usage tracking
  • Telecom Domain:
  • Experience with OSS/BSS systems
  • Understanding of CDR processing, network KPIs, subscriber analytics
  • Data quality checks for telecom data pipelines
  • Roles & Responsibilities
  • Provide L2/L3 support for AWS-based data platforms in the telecom domain.
  • Maintain and enhance ETL pipelines built on Glue + Iceberg + Athena + Redshift.
  • Monitor production jobs, fix failures, optimize queries, and ensure SLA adherence.
  • Develop automation for operational workflows using Python.
  • Collaborate with data architects, business teams, and network teams for data requirements.
  • Implement best practices for data governance, security, and cost management.
  • Support migrations from legacy systems to AWS-native data lakes or Redshift.
  • Ideal Candidate Profile
  • 310+ years of experience in AWS Data Engineering / Support Engineering.
  • Strong telecom domain understanding.
  • Hands-on with Iceberg, Athena, Glue (PySpark), Python, Redshift, S3, ETL frameworks.
  • Strong troubleshooting mindset and ability to work in 247 or rotational support environments (if require

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