881 jobs found

Role: Senior CCAI Engineer (12 month FTC) Reports to: Principal CCAI Engineer This is a remote opportunity. Role Purpose: The Contact Centre AI Engineer plays a pivotal role in delivering change across the Digital Customer Contact (DCC) product suite. This includes supporting the integration and evolution of the Google CCaaS platform, in-house systems, and cloud-native services. Seniors are expected to, where appropriate, provide technical leadership, and contribute to the development of mid & junior engineers. The role includes line management responsibilities. Key Accountabilities and Responsibilities: Lead and deliver SaaS initiatives, ensuring alignment with the DCC product roadmap. Support the Principal Engineer in executing the technical strategy for the DCC SaaS product. Develop and maintain full stack solutions using .NET, JavaScript, and Python. Contribute to the design and deployment of serverless functions on Google Cloud Platform (GCP). Assist in the development of Chrome extensions to enhance agent experience. Implement secure authentication using JWT and OAuth 2.0. Support CI/CD pipeline development and maintenance for Google Cloud technologies. Collaborate with cross-functional teams to ensure successful delivery of features and integrations. Manage and support API integrations using Apigee. Participate in testing automation and quality assurance processes. Provide mentorship and technical guidance to mid & junior engineers. Where applicable, take on management responsibilities, including performance reviews and development planning. Skills, Experience, and Knowledge: Proven experience in full stack development, particularly in .NET and cloud-native environments. Hands-on experience with GCP services including Contact Centre AI, GCP Functions, and Cloud Storage. Familiarity with Chrome extension development and secure authentication protocols. Experience with CI/CD pipelines and DevOps practices. Strong understanding of API management using Apigee. Proficiency in JavaScript and Python. Exposure to Azure infrastructure and networking is a plus. Demonstrated ability to lead delivery streams and mentor team members. Excellent problem-solving, communication, and collaboration skills. Customers and Key Stakeholders: Work closely with the Principal Engineer and Head of Digital Customer Contact to align technical delivery with strategic goals. Collaborate with Contact Centre Ops Managers, IT, and Data teams. Engage with external partners and stakeholders to ensure delivery meets expectations. What we offer in return? A collaborative and fast paced work environment Health care cash plan Yearly bonus scheme 24 days annual leave plus Bank Holidays and the ability to buy additional leave (annual leave also increases with service) Life Assurance 4x annual salary Vibrant, modern offices About the business: Markerstudy is a leading provider of private insurance in the UK, insuring around 5% of the private cars on the UK roads, 20% of commercial vehicles and over 30% of motorcycles in total premium levels of circa £1.2b. Markerstudy also has a large and growing direct presence in the market as well.

Business Development Manager Cambridgeshire (Office-Based) 44k + Bonus + Electric Car The UK co-manufacturing sector is booming and one established Cambridgeshire-based food business is investing heavily in growth. We're hiring a Business Development Manager to help expand new business opportunities across food manufacturing. You'll work directly with senior leadership, own the end-to-end sales process, and play a key role in scaling the next phase of growth. This is an office-based role, embedded within a collaborative, cross-functional team, perfect for someone who enjoys bringing products to life alongside NPD, operations, technical and finance. Co-packing experience isn't essential. Commercial drive and relationship-building ability are. What You'll Be Doing Identifying and converting new business opportunities Building and maintaining a strong, structured pipeline Managing projects from enquiry through to production Developing winning proposals and robust commercial agreements Working closely with internal teams to deliver successful customer launches Representing the business professionally across industry touchpoints You'll be instrumental in driving profitable growth and shaping long-term customer partnerships. What We're Looking For Experience in Sales / Business Development / Account Management Strong commercial awareness and negotiation skills Ability to influence at multiple levels Organised and confident managing multiple live opportunities Ideally food sector exposure (preferred, not essential) A values-led, team-oriented approach What's On Offer Competitive salary Discretionary bonus Electric company car or 6k allowance Pension scheme 33 days holiday Structured onboarding & training Clear growth opportunity If you're ambitious, commercially sharp, and excited by the growth potential of UK food manufacturing, let's talk.

Head of Engineering - SaaS An exciting new opportunity with a high-growth B2B SaaS business scaling a complex, customer-facing platform used at significant volume. With continued investment in engineering, tooling, and leadership, they're looking for a talented Head of Engineering to help evolve and scale their software engineering function. This role suits someone who came up through software engineering, understands modern development at depth, and now leads through strong principles, clear thinking, and trust rather than command-and-control. The Role You'll own the end-to-end software development operation, leading a small group of Software Development Managers (4-5) who manage 40-50 engineers across software development. Engineering & leadership is UK-based. This isn't a role for someone stepping away from engineering, it's for someone who still cares deeply about how software is built, even at senior leadership level. What You'll Be Responsible For Owning delivery, quality, and scalability across the development function. Embedding modern DevOps practices as part of development - CI/CD, automation, small batch delivery, and fast feedback. Driving continuous improvement using metrics and meaningful engineering KPIs. Improving developer productivity through better tooling, process, and engineering discipline. Leading and developing managers, creating consistency while allowing teams autonomy. Partnering closely with the CTO on technology strategy, platform evolution, and future capability. Balancing delivery pressure with sustainable, high-quality engineering. About You 5+ years in a senior engineering leadership role (Director, Head of Engineering, VP, or Senior Engineering Manager). Strong technical background, having progressed from hands-on software engineering. Proven experience managing managers and scaling engineering teams 30+. Comfortable leading distributed and offshore teams. Deep understanding of modern & mature software development and DevOps practices. Analytical, pragmatic, and outcome-focused; with the credibility to engage at both strategic and technical levels. Why This Role Senior leadership position with genuine influence and ownership. A company that invests in technology, tools, and training . Modern tech stack, robust engineering processes, and clear growth ambitions. Remote-first culture with purposeful collaboration. Opportunity to shape engineering culture at scale, not just maintain it. If you're managing managers, scaling teams, and want to do it in an environment that values engineering quality and long-term thinking, I'd be keen to talk. Hit apply or message me directly for a confidential discussion. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Business Analyst (DV Cleared) London Salary Up To £80,000 Security Clearance: Developed Vetting (DV) required and must be held prior to application Role Overview We are seeking an experienced DV-cleared Business Analyst to support mission-critical programmes within the UK national security and defence domain. The role sits within a delivery team working closely with senior stakeholders, technical specialists, and delivery leads on data-driven platforms working on state of the art technology. You will play a key role in translating complex operational and intelligence requirements into clear, actionable product and data outcomes, ensuring solutions deliver measurable impact in high-assurance environments. Key Responsibilities Elicit, analyse, and document business, operational, and user requirements within highly secure settings Act as a trusted interface between end users, technical teams, and senior stakeholders Translate mission and operational needs into epics, features, user stories, and acceptance criteria Support the delivery of data-centric solutions leveraging Palantir platforms (e.g. Foundry / Gotham) Facilitate workshops, requirement-gathering sessions, and stakeholder briefings Support product owners and delivery managers in prioritisation and roadmap planning Ensure solutions align with security, governance, and compliance requirements Contribute to continuous improvement of BA practices across secure delivery teams Essential Skills & Experience Active DV clearance (mandatory) Proven experience as a Business Analyst within defence, national security, or central government Strong experience working on digital, data, or software delivery programmes Ability to work confidently with both technical and non-technical stakeholders Experience producing high-quality requirements documentation and artefacts Understanding of Agile delivery methodologies (Scrum / SAFe / Kanban) Strong analytical thinking and problem-solving skills Comfortable operating in fast-paced, ambiguous, and high-impact environments Desirable Experience Experience working with Palantir Foundry, Gotham, or similar data platforms Background in intelligence, operations, analytics, or complex data environments Exposure to product-led or outcome-driven delivery models Experience working in multi-disciplinary delivery teams What You ll Bring Discretion, professionalism, and integrity when operating in sensitive environments A user-centred mindset combined with strong commercial and operational awareness The ability to challenge constructively and influence senior stakeholders A passion for using data and technology to solve complex real-world problems

Senior Delivery Manager Delivery Management, Agile Transformation, Digital Products and Services, User-Centred Design, Scrum Master, Agile and Lean Practices, Product Lifecycle, Financial Services £60,000 - £70,000 per annum + benefits Hybrid with 2 days per week on site in Bedford Join a leading organisation dedicated to improving financial wellbeing across the UK. As a Senior Delivery Manager, you will lead the delivery of complex, high-risk digital products and services. You will be at the forefront of agile transformation, mentoring delivery managers, and promoting inclusive, user-centred design. Day-to-day of the role: Operate flexibly across both Delivery Manager and Scrum Master roles, adapting to support team and project delivery needs. Own the end-to-end delivery process of digital products and services, managing schedules, timelines, risks, and issues. Collaborate with Product Owners, Engineering, and Test teams to ensure alignment and a shared understanding of goals. Facilitate Scrum ceremonies, including sprint planning, retrospectives, daily stand-ups, and backlog refinement. Coach teams on agile principles and foster continuous improvement in delivery practices. Lead and motivate multi-disciplinary teams, including a mix of permanent staff and third-party suppliers, to deliver impactful digital services. Serve as the main point of contact for business stakeholders, ensuring clear communication and alignment throughout the delivery lifecycle. Champion agile delivery and actively contribute to the Delivery Management Community of Practice. Ensure compliance with relevant standards, including service standards and accessibility. Translate business needs into actionable plans, supporting resource planning and operational delivery. Required Skills & Qualifications: Proven ability to operate effectively as both a Delivery Manager and Scrum Master. Expertise in Agile and Lean practices, with a track record of coaching teams and innovating delivery approaches. Strong communication skills, capable of engaging senior stakeholders and bridging technical and non-technical discussions. Experience delivering products with blended teams of permanent staff and third-party suppliers. Deep understanding of the product lifecycle and ability to plan across complex environments. Proven track record of maintaining delivery momentum and resolving issues across teams. Experience leading successful delivery teams and fostering collaborative, transparent environments. Demonstrable experience in Agile delivery across the product lifecycle. Ability to inspire teams, facilitate feedback loops, and adapt team dynamics to suit delivery needs. Benefits: 30 days annual leave, up to 20% pension contributions, Cycle to Work and more. In the first instance please submit your CV.

White Collar Factory (95009), United Kingdom, London, London Senior Software Engineering Manager What you'll do You'll support a cross-functional group of 3 to 4 engineering teams to design, develop and integrate software features that are delightful and vital to the lives of credit card consumers across all walks of life Coach and nurture your engineering managers on how to build, empower and operate teams to achieve their goals Collaborate with product managers and designers on the overall product roadmap for a key business goal Provide sound stewardship of the platform and capabilities created and owned by your teams Be part of the engineering leadership team that evolves and enhances our capability, by defining and adopting best practices Play a lead role in the development of your teams culture, their vision and how they achieve it Work with associates across the business to identify, lead and drive change that impacts associates beyond your team What we're looking for You'll have experience in leading and supporting multi-disciplined engineering teams to achieve business goals You're comfortable in reaching technical trade-offs between short-term team and long-term business needs You're passionate about recruiting and developing great engineering talent You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste What you'll get to learn (any previous experience would be advantageous) An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings Solving real world problems and being comfortable working in a complex regulated environment Where and how you'll work This is a permanent position and can be based in either our London or Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Senior Software Development Engineer - Velocity Black UK Velocity Black by Capital One harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. It's concierge, reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world's finest resorts. Make a custom request through the app and you will be chatting to our team within 1 minute, 24/7/365. What unites us are the values we share: the relentless pursuit and celebration of excellence, actualising the full potential of our lives, and impacting the world in a positive way. We are looking for talented software engineers to join our global Velocity Black by Capital One engineering team, with the opportunity to specialise in frontend, backend or work in a full stack capacity. As a Senior Software Development Engineer, you'll have the opportunity to be on the forefront of driving a major transformation with the marrying of these two innovative companies. Joining a startup deeply invested in technology with Capital One's entrepreneurial spirit and customer-first, tech-led culture, creates an environment where engineers can continue to disrupt the status quo to develop best-in-class customer experiences for the digital age. Y ou will work in a small but passionate team, and have a great deal of autonomy. You should be self-driven, willing to take ownership, ask the right questions and seek knowledge when necessary. If you think innovatively, and like to embrace bleeding edge technology, with a pragmatic approach, you will enjoy working here. The service we offer and build upon is unlike anything ever built before, and our product is rapidly evolving. Velocity Black is our core product, built in React Native and offering exclusive access and unbeatable word-wide service across Travel, Experiences, Luxury Goods and Dining. Our internal and bespoke request management platform, Gravity, is built with React and Node.js micro services, virtually augmenting our expert customer service agents with AI, delivering the unrivalled personal service our members expect and love. Explore our tech stack: What you'll do Deliver end to end functionality from ideation to delivery focused on the functionality surrounding the ability to make a request and message back and forth while helping to define and adopt best practices Work in a fast-paced, collaborative technical environment Utilise programming languages and tools like React Native, React, Node.js, JavaScript, TypeScript, micro services, AI, ML, open source frameworks, DevOps, large data sets, and more Perform software development leveraging a test-driven development pattern Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help high-performance people actualize the full potential of their lives Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community What we're looking for Experience with influencing technical decisions with a tech team in an agile environment Proven experience in software development using JavaScript or TypeScript Experience with testing software (automated tests or Test Driven Development) Previous experience working with AWS, GCP, Microsoft Azure or another cloud service Have a passion for continued learning of the latest JavaScript and ES versions and trends What you'll get to learn (any previous experience would be advantageous) An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings Solving real world problems and being comfortable working in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model, so you'll be based in our offices 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Penetration Testing Manager Capital One Offensive Security reduces cyber risk by uncovering vulnerabilities and weaknesses in the enterprise cyber environment through coordinated ethical hacking and penetration testing scenarios. This position works closely with team members to plan, coordinate, execute and report on sophisticated ethical hacking exercises, to identify cyber vulnerabilities and reduce the risk posture of enterprise systems. This role will be responsible for the identification and exploitation of security weaknesses, providing actionable recommendations, and collaborating with various teams to enhance our security posture. About this role: The successful candidate for this position will be part of an exciting and dynamic environment to build and deliver industry leading ethical hacking capabilities to continuously protect and defend Capital One brand, systems and data. Offensive Security is part of the Cyber Operations and Intelligence program and assists with identifying opportunities to enhance Capital One's information security posture against a broad range of cyber threats, and develop strategies to most effectively address the threats. What you'll do: Leading and overseeing penetration testing of enterprise networks, services, applications, and infrastructure. Contributing to the development of a comprehensive penetration testing strategy that aligns with the organization's overall security objectives. Analyzing penetration testing results and providing actionable insights to relevant stakeholders to drive remediation efforts and improve the organization's security posture. Staying abreast of emerging threats and attack techniques to ensure that the team's strategy and techniques remain relevant and effective. Providing mentorship and guidance to foster professional development and enhance the team's overall capabilities. Working with developers on remediation guidance and improvements throughout the Software CI/CD pipeline. Clearly and effectively conveying technical information and results to diverse audiences, including senior management and those without a technical background. What we're looking for: Information security experience in one or more of the following areas: red teaming, penetration testing, application security, or network security. Experience with security testing tools and tradecraft. Able to communicate effectively up, down and across the organization, both verbally and in writing. Including the ability to explain complex technical findings to technical teams and executive audiences. Proven ability to manage technical staff and projects, perform effective long term planning and implement continuous process improvement practices. Should have a strong understanding of networking concepts, Windows, Linux and Mac operating systems, cloud and web application vulnerabilities and exploitation. Any of these would be advantageous (but we'd still love to hear from you): Bachelors Degree or equivalent certification Security testing of cloud environments. We're invested with AWS but will consider those who have worked on any other major public cloud provider (Azure, GCP). Experience in offensive security tool development, customization or expansion. Ability to code comfortably in one or more interpreted languages (eg. Python, Bash, PowerShell, Perl, Ruby) and one or more compiled languages (eg. C, C++, C#, Golang, Rust, Java, Objective-C) One or more of the following certifications (OSCP, OSCE, GPEN, GXPN, CRTO, CREST Certified Simulated Attack Manager) Where and how you'll work This is a permanent position and can be based in either our London or Nottingham Head Offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London Head Office office 3 days a week. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Senior Software Developer Location: London - 3 days a week onsite Job Type: Full-time Salary: Competitive - up to £120k base + benefits A new exciting permanent, Vice President level, Senior Software Developer to join an exciting growing GIT - CMI - Risk FX IT department with a global leading investment bank.This senior software development position requires a candidate with outstanding skills in C# and TypeScript/React, and a robust understanding of pricing models and risk analytics for both vanilla and exotic FX derivatives. The role involves close collaboration with business analysts, traders, and software engineers to ensure seamless integration into real-time trading platforms. Day-to-day of the role: Design and implement pricing and risk analytics tools for FX cash trades and options, including exotic and structured products. Integrate and support the optimization of quantitative models in collaboration with quants and traders. Maintain and enhance low-latency infrastructure for real-time risk and PnL calculations. Conduct back testing and performance analysis of models and trading strategies. Provide technical guidance and support across the trading floor on model behaviour and system performance. Liaise with technology and infrastructure teams to ensure robust deployment and monitoring of analytic tools. Enhance the FX Options Risk Viewer UI in collaboration with traders and other IT team members. Contribute to the continuous improvement of coding standards, testing frameworks, and development practices. Required Skills & Qualifications: A degree in an IT-related subject with substantial experience in software development. Highly experienced in C#, TypeScript/React, and Quant Library integration. Solid understanding of mathematics as applied to derivatives risk and pricing. Excellent written and verbal communication skills in English. Experience working with traders, quants, and risk managers in an investment-banking environment. Front office trading, pricing in FX within a bank, investment management environment would be desired Benefits: Competitive salary and benefits package. Opportunities for professional growth and development. Dynamic and collaborative working environment. Legal and Regulatory Responsibilities: Comply with all applicable legal, regulatory, and internal Compliance requirements. Maintain appropriate knowledge to ensure full qualification for the role. Complete all mandatory training as required to attain and maintain competence. How to apply: To apply for this Senior Software Developer position, please submit your CV to be considered immediately.

Corporate IT Manager Sheffield (2-3 days onsite) £55,000-£60,000 Base Salary + £5,000 Car Allowance Private Medical Insurance 25 Days Holiday + Bank Holidays Our client is a growing, multi-site organisation operating in a fast-moving, service-led environment. With continued expansion and increasing regulatory focus, the business is investing in strengthening its technology, security and digital capability. They are seeking a hands-on Corporate IT Manager to take ownership of the IT function and drive the next phase of maturity. Reporting directly to the Managing Director, this is a visible leadership role with genuine influence. The successful candidate will shape IT strategy while remaining operationally involved, ensuring infrastructure, security and service delivery are robust, scalable and commercially aligned. Key Responsibilities: Define and deliver a forward-looking IT strategy aligned to business growth. Own infrastructure across networking, hybrid cloud (Azure) and VMware environments. Lead the Microsoft ecosystem including M365, Entra ID, Intune and endpoint security. Strengthen cybersecurity posture and lead ISO27001 accreditation. Design and embed BCP, disaster recovery and backup frameworks. Drive automation and productivity through Power Platform and Copilot. Manage a small internal support team alongside external IT partners and MSPs. Ensure strong governance, service excellence and cost control. Key Skills: Strong networking and infrastructure expertise across LAN, WAN, firewalls, VPN and cloud environments. Deep Microsoft 365 administration and architecture experience. Advanced knowledge of Microsoft Intune and endpoint security management. Proven cybersecurity implementation experience including Defender, MFA, Conditional Access and DLP. Strong working knowledge of ISO27001, ideally having led or supported accreditation. Experience with Azure infrastructure and hybrid IT environments. Demonstrable experience designing BCP, disaster recovery and backup strategies. Experience managing hybrid IT models and third-party vendors or MSPs. Ability to translate business needs into a clear, commercially aligned IT strategy. Confident communicator able to engage effectively with both technical teams and senior stakeholders. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.

Description At Engine by Starling we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses on our technology. Engine is Starling's software-as-a-service (SaaS) business, and is the technology that was built to power Starling. Engine was formed as a separate business in early 2024. Starling has seen exceptional growth and success, largely due to how we built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped Starling achieve success. We draw upon our experience as knowledgeable bankers, and best in class technologists, to become the chosen option for these banks and preferred partners for leading consultancies. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world. Hybrid Working We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager, but as a guide we would like to see you in an office at least once or twice per week. About Engineering at Engine by Starling Platform engineering is something we are passionate about. We pride ourselves on delivering software in a reliable, scalable, reusable and maintainable manner. Our platform is expanding and with that brings new challenges to how we deliver our SaaS. All engineers are responsible for owning features from inception, through deployment, to running in production. Using a first principles approach, we aim to break down problems and implement solutions across every stage of that lifecycle. As an Engineer at Engine, you'll be helping to build, scale and deploy our first in class cloud native banking platform to multiple cloud providers and regions globally. You will be encouraged to get involved in all areas of our platform. We value a multi-discipline approach to engineering and a culture that supports that. Some of the disciplines you will be exposed to include: Globally deployed cloud architectures Toolchain development Build and deployment systems Observability and reliability Runtime orchestration; Control and data planes SaaS API management and security Core java platform We do not expect you to have experience in all of the above - we're looking for curious individuals who like to work across multiple disciplines and see this as an opportunity to grow and learn about other areas. Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest Blog or our case studies with Women in Tech . Requirements We're looking for an experienced Senior or Staff Infrastructure Engineer to join the Infrastructure team. You will be the technical lead of projects critical to the success of the business, and optionally be line manager of other members of the team. You will drive the team toward finding clean and simple yet scalable solutions to technical problems. The ideal candidate will have Experience architecting, delivering and maintaining multiple complex AWS based infrastructure projects from design through to production Experience with a range of AWS services and have up to date knowledge about how they interact with each other A firm understanding of security concepts such as (M)TLS, secrets management, encryption, RBAC, etc Experience of service oriented architecture with containers, distributed systems and immutable infrastructure Been a key contributor to the remediation of production impacting incidents An understanding of how to design systems and processes that can meet future scaling requirements Contributed to achieving security and compliance certification with standards such as ISO270001, SOC2 and PCI-DSS Experience in reviewing code submitted by others, and changes proposed for release to production Worked in a zero-production-access environment and be an advocate for orchestrating all change through automation Experience writing Infrastructure as Code, particularly Terraform, and automation using a scripting language such as Go Passion about building observable and reliable systems that impact the wider engineering organisation Ability to communicate clearly in a manner that is accessible to technical and non-technical Engine colleagues, and occasionally to clients You will Take on responsibility for delivering large, complex and impactful projects covering multiple engineering domains Work with stakeholders to design hybrid-cloud systems - we use AWS and also co-locate Payment HSMs in physical data centres around the world Ensure the performance and reliability of cloud environments whilst being conscious of costs Be a champion of Engine's standards and procedures throughout the rest of Technology Share knowledge with colleagues by writing technical documentation and leading training sessions Have a passion for learning new technologies, and keep up to date with industry trends Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. You can find out more about our culture, mission and hiring on our shiny new Engineering Careers Page

Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses on our technology. Engine is Starling's software-as-a-service (SaaS) business, and is the technology that was built to power Starling Bank. Engine split out as a separate business in early 2024. Starling Bank has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. Our technologists are at the very heart of Engine and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Engine is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, and discovering to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About Engineering at Engine by Starling The Cross Cutting Engineering team at Engine is the backbone of our innovation. We're dedicated to building and maintaining the reliable, scalable, and maintainable infrastructure and tooling that powers our entire software delivery pipeline - from the first line of code to seamless production deployment and ongoing operations. We own the lifecycle of our features, tackling complex challenges with a first-principles approach and fostering a multi-disciplinary environment where you're encouraged to explore and contribute across the platform. At Engine, we take the battle-tested banking technology pioneered by Starling Bank and re-engineer it for the global SaaS market. We currently manage multiple clients on a SaaS basis, and as our client list grows, so does the complexity of our infrastructure. The Mission: Database Manager & Replication Manager We don't believe in manual intervention. While our DBAs take over all responsibility of our PostgreSQL estate, our mission is to build the software layer that makes the "human-in-the-loop" obsolete and empower our technology teams to operate their own databases. We are building the next generation of tooling to manage a massive, multi-tenant estate where automation is the only way to scale. We are forming a new team (hiring for various levels of experience, from Senior through to Principal) to lead a multi-year roadmap focused on the development and evolution of two critical proprietary products: Database Manager: Our central orchestration platform and control plane. It integrates into our internal developer portal to handle ad-hoc maintenance - such as running VACUUMs, managing credential rotation, and terminating slow queries through a clean UI, ensuring no one ever needs direct access to a production database instance. Replication Manager: Our bespoke logical replication service. This system orchestrates and monitors data streaming, allowing us to perform major version upgrades and cross-tenant migrations with only seconds of downtime. We are solving difficult problems at scale, including the exploration of cloud native solutions to allow for a truly cross-cloud database infrastructure. Your goal is to ensure that, as we onboard more global clients, our database infrastructure remains stable, resilient, and autonomous. What you'll get to do Scale for Multi-Tenancy: Design and develop Java-based services within Database Manager to manage an ever-growing number of isolated database estates for our SaaS clients. Evolve Replication Manager: Enhance our data streaming orchestration to ensure "Zero-Downtime" transitions and migrations are seamless across a global footprint. Architect Cross-Cloud Portability: Work with cloud native solutions to build a database layer that is cloud-agnostic, allowing Engine to deploy reliably across different providers. Eliminate Manual Toil: Build high-level abstractions for complex maintenance tasks, ensuring the system proactively heals and maintains itself. Execute a Multi-Year Roadmap: Contribute to the long-term technical strategy of how Engine handles mission-critical data at a global scale. What we're looking for A Software Engineer First: You have deep expertise in Java working with JDBC, and enjoy building robust, testable, and maintainable backend services. You will be well versed in relational modelling and crafting clean DDL. Distributed Systems Enthusiast: You are excited by the challenge of "multi-everything"- multi-tenant, multi-region, and multi-cloud. PostgreSQL & Kubernetes Interest: You understand (or want to learn) the internals of Postgres and how to run it natively on Kubernetes. Systems Thinker: You have a natural "reluctance for manual implementation" and believe that infrastructure should be managed via code and APIs. A Security Mindset: Security is paramount when it comes to the storage and handling of data - we do not allow DBAs or engineers access to production data. Our Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial interview with an Engineer - 45 minutes Take home technical test to be discussed in the next interview Technical interview with some Engineers - 1.5 hours Final interview with our CTO / deputy CTO 45 minutes Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing Why join Engine? This is a rare opportunity to sit at the intersection of Software Engineering and Database Internals. You aren't just a user of the cloud; you are building the engine that makes the cloud work for the next generation of global banking. With multiple clients already live and a significant roadmap ahead, the impact of your code will be felt by millions of customers worldwide. Don't worry if you don't tick every box below! We value curiosity, a willingness to learn, and a desire to work across multiple disciplines. If you're excited by the challenges of building and operating a global, cloud-native platform, we encourage you to apply. We have a great team - read about our work with Women In Tech , a Day in the life of a Software Engineer at Engine and our interview with our Staff Platform Engineer . Requirements Benefits

Job Title:Principal Data Scientist Salary: £74,200 - £99,250 Location: Cambridge/Hybrid with 2 day per week at the office Contract: Permanent Hours: Full time 35 hours per week Are you excited by the challenge of applying data science and AI to problems that genuinely matter? At Cambridge Assessment, we are transforming how assessments are designed, delivered and marked worldwide. As a Principal Data Scientist, you will play a pivotal role at the heart of this transformation - leading our data science capability for AI-enabled assessment products used by millions of learners globally. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. This is a senior, influential role where you will combine deep technical expertise with strategic leadership. You will shape our data strategy, lead and mentor a growing team, and work closely with researchers, engineers and product teams to turn complex data into insight, innovation and trusted solutions. About the role As Principal Data Scientist, you will lead the operational data science and analytics capability within our Assessment & Research Capabilities (ARC) function. You will be the data leader for automarking, representing ARC's data capability across Exam Technology and the wider organisation. You will: Set the direction for data science and analytics supporting automarking and AI-driven assessment Lead and grow a small, high-impact team of data scientists and engineers Curate high-quality data products used across research, machine learning and product teams Act as a trusted partner to senior stakeholders, influencing product and research decisions with evidence and insight Ensure sensitive exam and candidate data is handled responsibly and ethically Additional responsibilities and accountabilities include: Lead data science, data engineering and analytics activities within ARC Define and own the data strategy for automarking and related AI capabilities Design and oversee data warehouses, pipelines and integrations with the wider organisation Translate complex business and research needs into robust data solutions Provide expert input into product, research and architectural decisions, up to board level Build strong relationships with internal teams and external research partners Champion best practice in data quality, DataOps and analytics engineering This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition. About You To be successful in this role, you will bring: Extensive experience in data science, analytics or analytics engineering in a complex environment Advanced SQL skills, including writing, analysing and optimising large analytical queries Strong experience with a data science programming language such as Python, R or Julia Hands-on experience with data transformation tools such as dbt, Dataform or SQLMesh Experience using BI and visualisation tools such as Metabase, Looker, Tableau or Power BI A strong understanding of data warehousing principles (e.g. Kimball methodology) Experience designing data models that enable self-service analytics Proven ability to translate business or research questions into data-driven insights Experience communicating complex technical concepts to non-technical and senior audiences Leadership experience, including mentoring and guiding other data professionals If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria: Machine learning or AI product experience Exposure to automarking, assessment, or high-stakes data environments Skills in experimentation and statistical analysis (A/B testing, forecasting) Familiarity with DataOps (CI/CD, testing, orchestration, observability) For a detailed job description, please refer to the link at the bottom of the advert on our careers site. We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes Ready to pursue your potential? Apply now. We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 13 th March We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after it closes. As part of the application process, you can expect: At application stage: four technical questions to answer when submitting your CV. Stage 1: 30-minute screening call with the hiring manager. Stage 2: 60-minute session includes questions about key skills as well as a code review or whiteboard exercise. Stage 3: 90-minute system design exercise with an assignment provided at least three days before the interview. During the interview, is where the designs are explained and discussed. Stage 4: Leadership and cultural 45-minute interview. If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter. Why join us Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities. Documents Principal Data Scientist.pdf (400.92 KB)

Business Analyst Position Description At CGI, you will play a key role in shaping and delivering digital services that impact millions of users. As a Senior Business Analyst supporting a key programme, you will work at the heart of a large-scale UK Government transformation, helping translate user needs and policy intent into clear, actionable requirements that drive successful delivery. You will be trusted to take ownership of outcomes, encouraged to apply creative thinking to complex problems, and supported by experienced delivery teams who value collaboration, quality and continuous improvement. This is an opportunity to make a meaningful difference while growing your career within a supportive, people-centred organisation. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This is a hybrid position, with an expectation of working up to two days per week on site at our client offices in Swansea. Your future duties and responsibilities In this role, you will support Agile delivery squads across a key client programme, working closely with Service Designers, Technical Project Managers, developers and front-line client staff to understand, define and document requirements. You will translate complex business and user needs into well-structured user stories, acceptance criteria and backlog artefacts that enable teams to deliver high-quality digital services. You will operate with a high degree of autonomy, confidently engaging a wide range of technical and non-technical stakeholders to ensure shared understanding, traceability and alignment throughout the delivery lifecycle. You will contribute to continuous improvement across analysis practices, helping teams maintain clarity, momentum and focus on user outcomes within a fast-paced Agile environment. Key responsibilities include: • Lead & define business and user requirements within Agile delivery squads • Develop & refine product backlogs, user stories and acceptance criteria • Facilitate workshops and discussions to align user needs, business priorities and delivery outcomes • Ensure requirements are visible, traceable and embedded into design and backlog refinement • Collaborate closely with Service Designers, Product and Delivery leads • Support delivery teams through sprint planning, refinement and reviews • Use tooling such as Jira and Confluence to manage and maintain delivery artefacts Required qualifications to be successful in this role You will be an experienced Business Analyst with a strong background digital delivery, comfortable working in Agile environments and engaging confidently with diverse stakeholder groups. You will bring a structured yet pragmatic approach to analysis, with the ability to work independently while remaining closely aligned with delivery teams. You should have: • Proven experience delivering digital services in an enterprise Agile environment • Strong understanding of the full software development lifecycle (SDLC) • Hands-on experience defining and managing requirements within Agile squads • Experience working closely with Product Owners or acting in a proxy Product Owner capacity • Strong stakeholder engagement, facilitation and influencing skills • Proficiency using Jira, Confluence and similar backlog management tools • Experience working within public sector or government digital services environments • Experience of data analysis would be a positive advantage Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Senior IT Project Manager - Energy Transformation Position Description CGI is delivering complex integration and digital transformation programmes that are shaping the future of the energy sector. As a Project Manager, you will play a central role in turning strategy into delivery, leading high-impact IT projects that span ERP, Operations and HSE systems, and Digital & Analytics. Working in a regulated, safety-critical environment, you will bring structure, pace and confidence to complex programmes, ensuring change is delivered safely, predictably and with clear business value. At CGI, you are trusted to take ownership of outcomes, encouraged to apply creative problem-solving to delivery challenges, and supported by a collaborative community of experts to help you succeed. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This role is based in Aberdeen, working in a hybrid model, with regular on-site presence (typically three days per week) to support close collaboration with client and CGI teams. Your future duties and responsibilities In this role, you will lead the planning and delivery of complex IT integration and transformation projects for a major energy client. You will operate within a structured stage-gate governance framework, applying Agile techniques where they add value, and ensuring delivery aligns with both client standards and CGI best practice. Working closely with technical leads, business analysts, vendors and client stakeholders, you will take ownership of delivery outcomes, manage risks and dependencies, and ensure that new systems are transitioned smoothly into production and HSE-critical operations. Key responsibilities • Plan & Govern projects, owning schedules, budgets, RAID and reporting across multiple workstreams • Lead & Coordinate cross-functional delivery teams, managing scope, dependencies and hand-offs • Manage & Mitigate risks, issues and vendor dependencies in a multi-supplier environment • Engage & Influence business and IT stakeholders, supporting decision-making and alignment • Deliver & Transition change safely through cutover, go-live and hypercare • Improve & Embed delivery standards using CGI methods, metrics and lessons learned Required qualifications to be successful in this role To succeed, you will bring strong experience delivering medium-to-large IT projects, with the confidence to lead in complex, regulated environments. You will be comfortable taking ownership of delivery while working collaboratively to achieve shared outcomes. Essential qualifications • PRINCE2 Practitioner or PMP certification • Strong experience in project governance, stage-gate delivery and RAID management • Proven ability to manage budgets, schedules and multi-vendor delivery teams • Extensive successful experience in delivering IT integration or transformation projects • Ability to work on-site in Aberdeen approximately three days per week Desirable qualifications • Agile or Scrum certification • ITIL Foundation certification • Experience delivering ERP (including SAP S/4HANA), Operations/HSE or Digital & Analytics projects • Background in energy, utilities or other asset-intensive, safety-critical sectors Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Corporate IT Manager Sheffield (2 3 days onsite) £55,000 £60,000 Base Salary + £5,000 Car Allowance Private Medical Insurance 25 Days Holiday + Bank Holidays Our client is a growing, multi-site organisation operating in a fast-moving, service-led environment. With continued expansion and increasing regulatory focus, the business is investing in strengthening its technology, security and digital capability. They are seeking a hands-on Corporate IT Manager to take ownership of the IT function and drive the next phase of maturity. Reporting directly to the Managing Director, this is a visible leadership role with genuine influence. The successful candidate will shape IT strategy while remaining operationally involved, ensuring infrastructure, security and service delivery are robust, scalable and commercially aligned. Key Responsibilities: Define and deliver a forward-looking IT strategy aligned to business growth. Own infrastructure across networking, hybrid cloud (Azure) and VMware environments. Lead the Microsoft ecosystem including M365, Entra ID, Intune and endpoint security. Strengthen cybersecurity posture and lead ISO27001 accreditation. Design and embed BCP, disaster recovery and backup frameworks. Drive automation and productivity through Power Platform and Copilot. Manage a small internal support team alongside external IT partners and MSPs. Ensure strong governance, service excellence and cost control. Key Skills: Strong networking and infrastructure expertise across LAN, WAN, firewalls, VPN and cloud environments. Deep Microsoft 365 administration and architecture experience. Advanced knowledge of Microsoft Intune and endpoint security management. Proven cybersecurity implementation experience including Defender, MFA, Conditional Access and DLP. Strong working knowledge of ISO27001, ideally having led or supported accreditation. Experience with Azure infrastructure and hybrid IT environments. Demonstrable experience designing BCP, disaster recovery and backup strategies. Experience managing hybrid IT models and third-party vendors or MSPs. Ability to translate business needs into a clear, commercially aligned IT strategy. Confident communicator able to engage effectively with both technical teams and senior stakeholders. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.

About the Role Our reputable Software client seeks a Head of Customer Success to join their team. MFK Recruitment has successfully recruited 16 individuals for this innovative software company over the past five years. The Head of Customer Success will work remotely, with quarterly meetups in the South of England. Overview: Reporting directly to the CEO, the Head of Customer Success will play a pivotal leadership role responsible for shaping, developing and enhancing the full customer experience. The successful Head of Customer Success will lead the Customer Success team to ensure customers receive an exceptional level of service across implementation, education, support, adoption and advocacy. This is a fantastic opportunity for a Head of Customer Success to join a highly respected software business with a global customer base across Europe and North America. The company already has an outstanding reputation for customer service and satisfaction, and they are looking for a Head of Customer Success who can build on this further by driving renewals, customer loyalty, revenue growth and long-term customer success. The Head of Customer Success will play a major role within the management team, championing a customer-first culture, strengthening senior client relationships and ensuring customers can easily access the support, resources and expertise they need to achieve their business goals. Responsibilities: Lead and manage the Customer Success team to deliver an outstanding customer experience Drive customer success outcomes across implementation, education, support, adoption and advocacy Build and maintain strong senior-level relationships across key customer accounts Increase renewal rates and minimise customer churn Work closely with Account Managers to identify opportunities for cross-sell and up-sell within existing accounts Ensure customers are achieving value from the product through strong adoption and satisfaction levels Oversee customer success activities including onboarding, education, automation services, renewals and customer support Measure and monitor the effectiveness of the Customer Success function through key performance indicators Retain Account Management responsibility for selected key accounts following successful implementation Act as a key voice within the leadership team, promoting customer-centric thinking across the wider business Coach, develop and inspire a high-performing Customer Success team Introduce new ideas, best practices and process improvements to further strengthen the customer journey Experience and Skill Requirements: You will be highly motivated, customer-focused and commercially aware, with the ability to communicate effectively at a senior level both internally and externally, with: At least 5 years of B2B software experience in a customer-focused leadership role Strong leadership skills, with the ability to empower, inspire and develop teams Proven experience in building strong customer relationships and driving customer retention A solid understanding of recurring revenue business models and the importance of renewals and growth Excellent project management skills, with the ability to oversee multiple customer success activities effectively Exceptional interpersonal and communication skills The ability to understand and communicate technical concepts and product capabilities Strong empathy for customers and a passion for delivering value, growth and long-term success A flexible, innovative approach and the confidence to contribute ideas at leadership level Salary and benefits: A competitive base salary, comprehensive benefits package including pension, healthcare, and life assurance. 25 days holiday. About my client: With some of the happiest customers in software testing, the business has been helping organisations deliver quality software for over 25 years through a range of code-free solutions for test management, user acceptance testing and test automation.

THE COMPANY Our client is a leading provider of online video technology and live event solutions. They are one of the pioneers and award-winning suppliers of live and on-demand streaming media services in the UK, working with 350 clients around the world. Clients include Netflix, Lego, Boots, Samsung, Selfridges, Disney, Facebook, AstraZeneca, Barclays, Amnesty International, KPMG, Amazon, Nike, AKQA, GHD, Twitch, ARUP, Kaplan, O2, UK Parliament, Channel 4, BUPA, Microsoft, YouTube and Warner Brothers. They are an equal opportunities employer. Their corporate and personal values include being fair, honest, open, professional, and reliable. After 25 years, they are still at the forefront of innovation in the online video space. They have a great office and production studio in Hoxton, London, five minutes' walk from Old Street Station. A dynamic team which are professional but relaxed, in line with their culture. THE ROLE As Business Development Director, you will drive sustainable revenue growth and strategic partnerships across a live event production and streaming business including social streaming for brands, working with 3rd party venues and studio facilities, and live events platforms. Key responsibilities: Lead new business acquisition across their core services: live event production, corporate production, studio-based broadcast services and their own, premium live events platform. Re-engage dormant or historic client relationships, repositioning expanded technical and production capabilities. Own the full commercial lifecycle: prospecting, qualification, solution design, pricing, proposal development, negotiation and contract close. Lead the commercial strategy for reselling customisable, white-labelled live events platforms, including pricing structures, packaging, and contract models. Lead, manage, and develop sales and account management teams. Manage pipeline health, forecasting, and performance reporting to the Directors. Prepare and present budgets, revenue forecasts, and growth plans. Oversee business-development-led marketing and promotional activity in collaboration with the Marketing Manager and external agencies. Work closely with fellow directors and stakeholders to actively define and drive the company-wide business strategy and long-term growth planning. Support continuous improvement of sales-to-delivery workflows across production, studio, and platform engagements. Act as a senior leader and ambassador for the business. THE PERSON With significant experience in live video production, streaming, and digital event delivery, you will have a proven track record of working with large agencies and global brands on complex, multi-market projects. You will embrace our clients innovative spirit and vast technical resources to collaborate with agency and brands to devise and deliver unique and innovative projects. You will be comfortable generating new business predominantly through your own commercial activity, supported by our client's marketing resources, and confident operating at board and executive level. Adept at collaborating cross-functionally with production, studio, engineering, and marketing teams, you will also lead and develop a small commercial department of your own and devise and deliver marketing strategy in collaboration with the Marketing Manager. Personally, you will be approachable, knowledgeable, commercially astute, and regarded as a credible senior partner by clients, colleagues, and stakeholders alike. Searchlight Executive is the retained search partner. If you feel you have the right skills and experience position, please apply on-line. All direct applications will be forwarded to Searchlight Executive. Searchlight strives to promote equal opportunities for all. We welcome applications regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

Product and Programme Manager- Legacies £44,000- £47,000 plus benefits Reports to: Senior Legacy Proposition Manager Directorate: Marketing, Fundraising & Engagement Contract: Permanent Hours: Full time 35 hours per week Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office) Closing date: 08th March :55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or as soon as possible. Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Recruitment process: Competency based interview Interview date: Week commencing 16th March At Cancer Research UK, we exist to beat cancer. We are looking for a Product and Programme Manager to lead on the next exciting phase for Will Writing Services within our Legacies team. Gifts in Wills (or legacies) account for around a third of our income. In 2023/24, we received £230m from legacies to fund our life-saving research. As a Product and Programme Manager you will drive forward our Mass Audience and Will Writing strategy, to provide compelling experiences for audiences, grow lifetime value, and deliver on CRUK's promise to research. You'll work in close partnership with colleagues across Marketing, Supporter Relationship Management, Operations and key third-party providers to ensure our strategy is executed seamlessly, providing outstanding supporter journeys across every CRUK touchpoint. What will I be doing? Work with the Senior Proposition Manager to drive continued growth of CRUK audiences and supporters by managing the proposition with innovative, agile, multi-year proposition and implementation plans, working collaboratively and cross-functionally across the directorate and beyond. Support the management of the P&L for the proposition, ensuring agile cross-functional teams deliver against audience, volume, value, contribution, and other targets Support the Senior Proposition Manager in delivering sound resource allocation plans, proposition briefs and business cases in collaboration with the proposition and being cognisant of the propositions' role and the part it plays in a supporters' overall relationship with the charity Contribute to a culture of end-to-end delivery and collective team-level accountability, adhering to standards set and upheld in conjunction with the Product and Programme Community of Practice and any external benchmarking of best practice in our sector Facilitate group activity, including cross-functional decision-making, dependency, risk, issue mediation, performance evaluation and changes to the implementation plan, working in collaboration with the proposition SLT and cross-functional stakeholders Understand appropriate governance frameworks to ensure that activities are managed effectively, and decisions and escalations are managed appropriately Liaise with the Senior Proposition Manager, relevant teams from Information and Involvement and Audience, Strategy & Innovation teams to help identify opportunities for horizon 1 development; ensuring that CRUK is future-proof, and that the right decisions are made for audiences Work closely with Data, Insights & Performance teams to deliver an audience-led approach to proposition planning, management, and development, helping to identify key trends and market disruptions, and capturing the implications for the proposition Coordinate with Marketing & Digital teams to ensure compelling and sensitive campaigns and digital experiences for audiences that inspire action and support for the mission What are we looking for? Experience in building and driving forward propositions so they are commercially valuable, meaningful, relevant to target audiences needs and differentiated in the market. Relevant experience in advancing innovative, journey-led thinking into tangible action plans, business processes, and systems to maximise value over the long and short term Relevant experience of digital and insight led solutions, services and approaches including understanding of the principles of service design and methodologies, that can support commercial success and horizon 1 innovation, to drive competitive challenge and distinctiveness Experience of managing complex initiatives and projects involving multiple stakeholders and suppliers either within a charitable or commercial environment, including the ability to understand, work and communicate with both technical and non-technical stakeholders Commercial, analytical and strategic thinking adept at bringing the outside in, translating insights into successful propositions Facilitation skills, including the ability to effectively manage and influence cross-functional teams and meetings to deliver the required outcome within the time allocated, but also to ability to empower teams to make decisions independently Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. For more information on this career opportunity please visit our website or contact us. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.

Senior Practice Manager Location: Telford, UK Experience: 12-18 years Work Mode: Hybrid (remote/travel to office twice a week) Employment Type: Full-time About the Role We are looking for an experienced Senior Practice Manager - QAT to lead and grow the Quality Assurance & Testing practice. This leadership role involves driving overall strategy, capability building, delivery excellence, and stakeholder engagement for QAT across multiple accounts and geographies. The ideal candidate will have deep experience in testing services, automation, quality engineering, and managing large QA teams. Key Responsibilities Practice Leadership & Capability Development Define and execute the strategic roadmap for the QAT practice , focusing on quality engineering, automation, and next-gen testing solutions. Build and enhance competencies across functional testing, automation, performance testing, SDET skills, and DevOps QA. Develop training frameworks, certification pathways, and career progression models for QAT professionals. Lead recruitment planning for QAT resources, ensuring strong internal and external talent pipelines. Delivery Governance & Excellence Oversee end-to-end QA delivery across multiple projects, ensuring compliance to quality standards and methodologies. Implement best practices in test automation, continuous testing, performance engineering, and shift-left QA. Monitor delivery KPIs including quality metrics, defect leakage, automation coverage, productivity, and customer satisfaction. Provide technical guidance and support on complex testing engagements, RFPs, and escalations. Client & Stakeholder Management Engage with senior business and technology stakeholders to understand quality goals and define QA strategy. Participate in client meetings, steering committees, and governance forums to drive quality outcomes. Support pre-sales activities-solution design, estimations, proposals, testing frameworks, and value-based offerings. Operational & Financial Management Own practice-level P&L components such as utilisation, billability, hiring, and cost management. Drive resource planning, forecasting, and productivity improvement initiatives across the QAT practice. Ensure alignment with organisation-wide delivery frameworks, compliance, and transformation goals. Innovation & Transformation Champion emerging trends in QA such as AI/ML testing, low-code/no-code automation, cloud-based testing, and test accelerators. Lead internal innovation programs, PoCs, accelerators, reusable assets, and frameworks for the QAT practice. Promote continuous improvement through collaboration, knowledge-sharing, and communities of practice. Required Skills & Experience 12-18 years of experience in QA/QAT with strong leadership experience managing large teams. Expertise in test automation frameworks (Selenium, Cypress, Playwright, Appium, BDD, etc.) and CI/CD pipelines. Strong understanding of functional testing, performance testing, security testing, and non-functional testing. Prior experience leading QA delivery for enterprise-scale programs across Agile/SAFe environments. Demonstrated experience in practice management, P&L management, competency building, and QA transformation. Excellent stakeholder management, communication, and leadership skills.