Helpdesk Analyst

  • TRIA
  • City, Manchester
  • 09/12/2025
Full time Information Technology Telecommunications Helpdesk Graduate IT

Job Description

Helpdesk Analyst
Manchester - 5 days a week
26,000 - 28,000 + Benefits

Our client is a market-leading organisation looking for a Helpdesk Analyst to join their Manchester office. This is an excellent opportunity for a recent graduate or someone early on in their career to gain hands on experience providing technical support across hardware, software and workplace technology.

You'll support users with IT issues, help manage service desk tickets, assist with device setup and onboarding, and provide hands-on support with meeting room and AV technology for internal events. Full training and support will be provided.

What we're looking for:
A recent graduate (or similar qualification) in IT, Computer Science or a related subject
Strong communication and organisational skills
A willingness to learn and grow in a technical environment
Confidence working independently and engaging with users face to face
Comfortable working 5 days per week in the Manchester office

If you're looking to kick-start your career in IT, please apply below!