Helpdesk Analyst

  • TRIA
  • 09/12/2025
Full time Information Technology Telecommunications Helpdesk IT Support

Job Description

Helpdesk Analyst
London - 5 days a week
30,000 - 38,000 + Benefits

Our client is a market-leading organisation looking for a Helpdesk Analyst to join their London office. You'll deliver day to day first line IT support, manage service desk tickets, support user onboarding and device setup, and provide hands on support for AV, meeting room and video conferencing technology, including events.

You'll need previous experience in IT support and AV environments, familiarity with Microsoft 365 and excellent communication and organisational skills. You must be comfortable working independently and capable of delivering a high standard of technical support.

Key Skills:
First-line IT & AV support experience
Microsoft 365 (Teams, Outlook, SharePoint)
Strong communication and organisation
Comfortable working 5 days per week on-site

If you're interested in learning more, please apply below.