48 jobs found

IT Applications Manager - Central London 650 - 700 p/d (outside IR35) - 3 month initial term Well-established and highly profitable construction engineering business is seeking an experienced IT Applications Manager to join them on a permanent basis. This is a critical leadership role within an organisation undergoing significant digital transformation, with ambitious growth and acquisition plans driving demand for scalable, standardised and efficient business applications. Reporting into the Head of IT, you will lead the delivery, governance and optimisation of business applications across the enterprise. This role blends strategic oversight, hands-on expertise with modern low-code/no-code platforms and direct leadership of a multidisciplinary applications team. The IT Applications Manager will oversee a suite of core enterprise systems, including but not limited to: Workday, UKG (Kronos), COINS, SharePoint, Snowflake, Autodesk Construction Cloud, Pro-Sapien, Primavera P6 etc. Responsibilities: Lead the full lifecycle of low-code/no-code application solutions, from requirements gathering through to deployment, governance and support Collaborate with business units to identify automation and digital enablement opportunities, improving operational efficiency and data accuracy Oversee and manage a small internal team (Business/Data Analyst, Software Developer, HR Systems Engineer) alongside two external managed services Drive application standardisation across business units to reduce duplication, simplify the portfolio and improve scalability Manage and govern the SharePoint environment, ensuring effective architecture, permissions and content lifecycle management Oversee the Snowflake data warehouse, ensuring reliable data integrations, access control and performance monitoring Own vendor relationships for key managed services including COINS and UKG Time & Attendance, ensuring service performance and alignment with business priorities Support M&A activities by leading the migration and integration of applications and associated data, ensuring compliance and business continuity Establish governance frameworks, standards and best practices for application development and management Ensure security, scalability and enterprise alignment for all applications and digital workflows Promote shared frameworks, templates and components across business systems to accelerate delivery and consistency Requirements: Strong experience with low-code/no-code platforms Proven ability to lead and deliver change management initiatives across business systems Experience in application standardisation and rationalisation across business units Leadership experience managing cross-functional teams and vendor relationships Skilled in business process mapping, workflow automation and data modelling Familiarity with enterprise integrations and APIs Strong understanding of IT governance, compliance and security principles Ideally ITIL certified with experience in ITIL change management Experience in user enablement, training and digital adoption

UX Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary up to £55k, plus excellent company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech' or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate, people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary As a UX Designer at Triad, you will play a significant role in our client assignments. You will seek to align multiple perspectives by providing coherent views of how best to build and deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio of successful UX work is essential. Could you be Triad's next "Rising Star of the Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User research: Plan and conduct user research with appropriate methods including user interviews and surveys to address research problems, establish user needs, highlight pain points and identify opportunities to improve user experiences. Analysis: Use appropriate methods to analyse research and triangulate findings across multiple research outputs. Producing artefacts: Decide upon and produce artefacts based on the research and design including personas, user journeys, and service blueprints. Design and iteration: Create wireframes and designs using various levels of fidelity as appropriate and collate feedback to iterate these designs. Prototyping: Create interactive prototypes to different levels of fidelity to be able to test design options. Workshops: Initiate, plan and conduct workshops with stakeholders and users. Stakeholder collaboration: Work with stakeholders, users, business analysts, technical teams and product owners to shape and develop the user experience. Usability testing: Initiate, plan, conduct and analyse usability testing to evaluate digital systems and services. Accessibility and inclusion: Ensure research activities are inclusive (for accessibility and digital literacy needs) and designed to ensure services adhere to WCAG 2.2. Information architecture and navigation: Research for and design the information architecture to ensure users can navigate successfully. Measuring success: Work with stakeholders to define success metrics so that services can continually iterate. Agile working: Work and collaborate across multi-disciplinary teams using agile methods. Advocacy and education: Advocate for and educate client teams about user-centred design including upskilling and mentoring. Best practice and community: Be part of and contribute to the Community of Practice to ensure it develops alongside developments in the industry. Skills and Experience: Deep analytical thinking with a strong ability to communicate insights clearly through presentations and reports. Skilled in designing accessible systems and services, with a good understanding of WCAG 2.2 guidelines and inclusive design for users with varying levels of digital literacy (desirable). Experienced in creating intuitive, user-friendly digital experiences backed by solid user research and usability testing, with the ability to extract and present actionable insights. Proficient in prototyping and design tools including Figma, Adobe XD, Axure, and Balsamiq. Familiar with research and analysis tools such as Dovetail, Mural, and Microsoft Forms. Knowledge of Front End technologies (HTML, CSS, JavaScript) and analytical tools like Google Analytics (both desirable). Comfortable working within Agile frameworks and collaborating across multidisciplinary teams. Experience working with Government Digital Service (GDS) standards and practices (desirable). A portfolio of UX work is available on request. Qualifications & Certifications: A degree or equivalent qualification related to the area you work in - Desirable. Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa. Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: An interview with our Head of UX, including a career review and cultural fit assessment. A workshop and interview session with our principal consultants. We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.

About the opportunity Start your career in IT without the jargon. Netcom Training s fully-funded Digital Support course (Level 3) is the fastest way to launch a career in IT Support and Cloud Services. If you enjoy solving technical problems and want to move beyond resetting passwords, this course is for you. You will gain hands-on skills in Network Infrastructure, Cloud Computing (IaaS, PaaS, SaaS), and Cyber Security - the exact skills employers in Manchester are hiring for right now. Whether you aim to become a Digital Support Technician, IT Helpdesk Engineer, or Junior Data Analyst, this course offers a portfolio-based assessment with no exams. We judge you on your practical ability to do the job, not how well you take a test. Complete the training and secure a guaranteed interview to kickstart your career Course Details Start Dates: 09/03 Duration: 16 weeks Schedule: Mon-Thurs 6-9pm Format: Online, practical workshops Qualification: NCFE Accredited Level 3 Certificate (includes UCAS points) What you ll learn You will develop a robust technical skillset across six job-ready modules: IT Support: Manage helpdesk tickets, resolve technical issues, and configure operating systems. Network & Cloud: Configure network devices and explore cloud computing models like IaaS and SaaS. Digital Security: Learn to protect data using risk management, SIEM tools, and vulnerability assessments. Data Management: Source, cleanse, and analyse data to present actionable insights. Digital Transformation: Explore Agile project management and how to support digital change. Sector Skills: Understand IT policies, legislation, and industry structure. Career Pathway Successful participants are guaranteed an interview with our network of partners. Potential Roles: IT Support Technician Cloud Support Assistant Junior Network Engineer Service Desk Analyst Eligibility This is a government-funded opportunity. To apply, you must: Live in Greater Manchester (GMCA region). Be aged 19 or over. Have lived in the UK/EU for a minimum of 3 years. Earn below the gross annual wage cap. Prerequisites: Basic IT skills are required. Cost This is a fully-funded course with no fees complete the training, build your portfolio, and secure your guaranteed interview. provided you meet the learner obligations outlined in our employablility terms and conditions, which can be found on our website.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do A key priority for BCG and our Operational Innovations team is to accelerate and support both the digital and operational transformation and innovation of our own firm. Our team is focused on driving and supporting improved performance of our internal functions by providing Program Management and executional support to major initiatives; Change Management and transformation communications excellence; and on-the-ground Enablement and Activation. We also provide expertise and counsel on relevant management themes impacting the firm, including digital, agile, lean, change management and stakeholder management. Our focus is on enabling the step-change improvement in the effectiveness and efficiency of the firm by accelerating high-priority initiatives sponsored by the Operations Leadership Team and/or our Operating Committee. The group works with the senior leaders of individual functions and geographies to define and prioritize the set of improvement initiatives, manage the portfolio of projects in a consistent and robust manner, accelerate analytics and specific redesign processes when required, assist functional project owners to drive change throughout the firm, and oversee development of the measurement and monitoring tools that define progress made and value delivered. The team includes change and communications experts to drive the most effective change management and stakeholder engagement for our highest-profile and most complex internal change efforts. As a member of our OI team, you'll work alongside functional project owners and OI team members to drive BCG's change agenda, increasing your understanding of complex business problems and developing new skills and experience to help you at every stage of your career - at BCG and beyond. In this role you will be dedicated to the support of individual projects, responsible for generating output in Excel and PowerPoint. This role will be critical in delivering and accelerating change in our internal functions, so a service-minded and collaborative team approach is critical. We expect all team members to participate in reinforcing an OI team culture of collaboration, continuous learning, and analytical insight, and to support one another and our internal clients with caring and professionalism. Key Activities and Responsibilities include: In partnership with initiative owners and OI Project Managers, provide content support, research, expertise, analyses, or documentation to support project management and accelerate various functional or geographic improvement initiatives. Project emphasis to include operational improvement projects, and often the digital delivery of operational improvements, digital collaboration, and/or digital employee services. Support development of deliverables, ensuring highest potential for value delivery. Deliverables could include business improvement plans, process design, effective communication & engagement plans, implementation plans or supporting analyses for any of these. Expectation that analysts can distil key insights from analyses to presentation formats. Work with line owners and OI team members to identify potential investments and/or process improvements to accelerate BCG's digital and operational development. Assist in defining end-state processes and organizational models, as well as the path to achieve those end states. Work with Program Managers and Change Managers/Leads to support on the ground implementation of Change initiatives including enabling impacted users, embedding behavioral change and doing change impact analysis. Work with Program Managers and Change Managers/Leads translate project objectives and change needs into concrete employee communications, engagement actions and campaigns using a range of channels and media. Track project success and progress, working with project managers to ensure projects remain on course and objectives are realized on-time and within budget parameters, and that projects deliver against stated objectives and KPIs. Support development of senior management reporting and broader communications, as required, in part by providing related analyses and supporting documentation YOU'RE GOOD AT Organizing and managing project details with a bias for getting to great output quickly - You are flexible and organized in your work and can be effective across a range of activities and stakeholders Working in a complex environment at pace - You are analytical and comfortable managing multiple deliverables with multiple inputs often with high impact, time sensitive requirements Data Analysis - Qualitative and quantitative evaluation of information and data to draw out insights and help shape project plans, business cases, etc. Stakeholder Engagement - You can hear what someone needs, translate it into your own words, and create it. You are politically and organizationally savvy and can navigate/influence complex matrix organizations Structuring and analyzing information. You can take an idea for organizing or analyzing data and turn it into a useful deliverable. Strong attention to detail Culture and collaboration - you care deeply about the experience and engagement of your colleagues and believe in the core tenets of BCG's purpose statements Learning and adapting - you are an eager and consistent learner, are naturally curious, open to feedback and interested in continuous improvement What You'll Bring University degree or equivalent - ideally in a business related subject Experience working in a multi-national or large scale environment Data Analysis - strong data analysis skills, able to communicate key insights effectively Curiosity and focus on continuous development, learning Creativity and openness to new approaches, digital tools, Agile methodologies Project and Program Management a plus Who You'll Work With The OI Leadership Team and OI team members, especially project managers and change managers Internal Clients / stakeholders to develop communications to deliver project and stakeholder change objectives External Associates - our network of BCG approved contingent resources, when appropriate Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Power BI Developer - Construction, Rail & Civil Engineering Department: Commercial / Project Controls / Digital & Data Reports To: Head of Project Controls / Digital Transformation Manager Location: Working from home Employment Type: Contract - (Outside IR35) Role Overview We are seeking an experienced Power BI Developer to support major infrastructure, rail, and civil engineering projects by delivering high-quality business intelligence and data analytics solutions. The successful candidate will work closely with Project Managers, Commercial Managers, Planners, and Senior Leadership teams to transform complex cost, programme, and operational data into clear, actionable dashboards that support performance improvement, cost control, and strategic decision-making. Key Responsibilities 1. Reporting & Dashboard Development Design, develop, and maintain interactive dashboards and reports Produce reporting for: Cost Value Reconciliation (CVR) Earned Value Management (EVM) Programme performance (SPI / CPI) Resource and plant utilisation Risk and opportunity registers Health & Safety KPIs Develop executive-level portfolio dashboards across multiple projects Automate monthly reporting packs and board reports Ensure dashboards are visually clear, accurate, and aligned with business KPIs 2. Data Integration & Modelling Integrate data from ERP, planning, commercial, and site systems Develop and maintain robust data models Create advanced DAX measures and calculations Optimise report performance and data refresh processes Ensure data accuracy, governance, and consistency across systems 3. Project Controls & Commercial Support Support cost forecasting and trend analysis Monitor project margins, cash flow, and cost-to-complete Provide scenario modelling and performance insights Support change management and commercial reporting requirements Assist in developing standardised reporting frameworks across projects Technical Skills & Experience Advanced Power BI development experience (Desktop & Service) Strong knowledge of DAX and Power Query (M language) Proficiency in SQL and relational databases Experience working with construction, rail, or civil engineering datasets Understanding of: Project controls processes Earned Value Management principles Programme performance metrics Commercial reporting structures Experience integrating with Excel and enterprise systems Exposure to cloud-based data environments (desirable) Qualifications Degree in Data Analytics, Engineering, Construction Management, or related discipline Minimum 3+ years' experience in Business Intelligence within construction, rail, or infrastructure sectors Relevant Microsoft certification (e.g., Power BI Data Analyst) desirable Key Competencies Strong commercial awareness Analytical and problem-solving mindset Ability to interpret engineering and programme data Excellent stakeholder engagement skills High attention to detail and data accuracy Ability to manage multiple project deadlines Desirable Experience Experience on major infrastructure frameworks Familiarity with NEC or JCT contracts Knowledge of project lifecycle reporting (tender through to handover) Experience supporting multi-project or portfolio-level reporting If you are interested in hearing more please contact John Baker or Kat Oxlade Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.

Junior Data Analyst Hybrid - London - 3 days a week 35,000 - 40,000 + Bonus & Benefits Our client is a FTSE 100 organisation that invests in and scales businesses across a diverse range of industries. They're looking for a Junior Data Analyst to join their Digital Solutions team. Reporting into the AI/Data Science Specialist, this will be a hands-on, learning-focused role where you'll be supporting across a portfolio of digital projects spanning AI, IoT, analytics and operational improvement. You'll need to be a recent graduate with a degree in a related field like Data Science, Computer Science, Mathematics, Statistics etc. You'll also need to be skilled in data preparation, exploratory analysis and visualisation. Having experience with Machine Learning is beneficial as you'll contribute towards experimentation, validation and structured analytical work. You must be an excellent communicator as you'll work with technical and nontechnical stakeholders across the organisation. We're looking to speak with candidates who: A recent graduate (or 1-2 years' experience) in Data Science, Computer Science, Mathematics, Statistics or a related field Have hands-on experience with Python or similar data tools Understand core machine learning concepts Have experience with data visualisation tools Are highly organised, detail-oriented and capable of maintaining structured documentation

PMO Analyst (Project Portfolio & Governance) Sector: Engineering / Infrastructure / Technology 27 per hour Umbrella INSIDE IR35 12 Month Contract Coventry We are looking for a highly analytical PMO Analyst to join our portfolio team. This is a pivotal role where project governance meets digital innovation. You won't just be tracking milestones; you will be building the dashboards and reporting frameworks that drive multi-million-pound decision-making across our entire project estate. The Role As the PMO Analyst, you will act as the "engine room" for our project portfolio. Your role is to ensure governance is robust, schedules are aligned, and data is visualized in a way that tells a clear story to our stakeholders. From JQL scripting in Jira to architecting Tableau dashboards, you will be the technical expert who ensures our delivery stays on track. Key Accountabilities: Support the implementation of portfolio-wide standards, document control, and rigorous assurance processes. Maintain complex project schedules and milestone plans. You will take the lead on maintaining digital tools (Jira/Confluence) and developing Tableau dashboards to track KPIs, resource use, and timelines. Proactively manage risk/opportunity registers and administer change control workflows to ensure project integrity. Define and track delivery KPIs, producing high-impact insights that aid executive decision-making. Analyze short- and long-term resource needs to support effective capacity planning across the delivery streams. Coordinate "Lessons Learned" sessions and promote a culture of knowledge sharing and "Customer Love." Essential Requirements: Proficient in Jira (including JQL scripting) and Tableau (or similar BI tools). You should be comfortable with coding languages used for reporting and dashboarding. Proven experience in a PMO, Project Analyst, or Support role within a complex, large-scale environment. Familiarity with project/portfolio frameworks (APM, PRINCE2) and a strong understanding of risk, issue, and change control. Advanced Excel skills and the ability to interpret complex data into simplified messages for stakeholders. Exceptional interpersonal skills with the ability to engage cross-functional teams and maintain stakeholder maps. Desirable: Formal PM qualification (APM, PRINCE2, or PMI). Experience in Engineering, Infrastructure, or technical sectors. Knowledge of lifecycle frameworks such as RIBA or V-model. Experience with Confluence and collaborative digital platforms.

Business Analyst - Product & Innovation Strategy Contract - 3months Clearance required - BPSS / SC Clearance 500 - 550 per day insideIR35 Hybrid - 3 days per week on site in Southampton Responsibilities include: Develop a deep understanding of the current product, technology, and capability portfolio Conduct structured gap analysis against competitors, emerging technologies, and customer needs Identify strengths, weaknesses, and investment opportunities Partner with Product, Engineering, and Innovation teams to shape recommendations Lead workshops, stakeholder interviews, and discovery sessions Produce clear models, reports, and dashboards for senior decision-makers Drive analysis independently with minimal supervision Skills and Experience: Proven experience as a Business Analyst within technology or product-led transformation Experience analysing product portfolios and technology roadmaps Background in software, digital, or technology-driven organisations Strong analytical capability (advanced Excel; Power BI desirable) Excellent stakeholder engagement and workshop facilitation skills Experience in defence or national security environments advantageous Self-motivated, proactive, and comfortable working autonomously Please apply for immediate interview! CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. CBSbutler is an Equal Opportunities employer and we encourage applicants from all backgrounds.

About the opportunity Send your CV to us, complete the fully-funded course and get a certified qualification. Are you ready to launch a career in cyber security? Netcom Training s fully-funded Cyber Security course (NCFE Certificate in Cyber Security Practices, Level 2) equips you with the practical skills employers in Greater Manchester are actively seeking. From threat intelligence and security testing to incident response and ethical compliance, you ll gain hands-on experience that prepares you for today s fast-growing cyber security and IT roles. Our learners have gone on to roles such as Cyber Security Analyst, Junior Penetration Tester, SOC Analyst, and IT Support, working with companies across tech, logistics, public services, and digital sectors. Complete the course and gain a guaranteed interview with a leading employer, helping you start your career protecting businesses, data, and digital systems. Course Details Start Date: 16/02 Duration: 14 weeks Format: Online, practical workshops Schedule: Mon-Thurs 6-9PM What you ll learn Cyber Principles: Understand core frameworks and security principles. Threat Intelligence: Develop expertise to identify risks and analyze threats. Vulnerability Testing: Conduct cyber security testing, identify vulnerabilities, and implement controls. Incident Response: Prepare for and respond to live cyber security incidents. Ethics & Law: Understand legislation and ethical conduct within the cyber security sector. Professional Skills: Build the behaviours required for the modern cyber security workplace. Career Pathway Successful participants are guaranteed an interview with us or our network of UK-wide partners working with leading brands. Potential Roles: Trainee Cyber Security Analyst, SOC Analyst, Junior Information Security Officer Eligibility This is a government-funded opportunity. To apply, you must: Live in Greater Manchester. Be aged 19 or over. Earn below the gross annual wage cap of £32,400. Not currently be undertaking other government-funded training. Right to Work: You must have lived in the UK/EU for the last 3 years and have the right to work in the UK (Student/Graduate visas are not eligible). Cost This is a fully-funded course with no fees complete the training, gain essential cyber security skills, and secure your guaranteed interview. IT Support: Manage helpdesk tickets, resolve technical issues, and configure operating systems. Network & Cloud: Configure network devices and explore cloud computing models like IaaS and SaaS. Digital Security: Learn to protect data using risk management, SIEM tools, and vulnerability assessments. Data Management: Source, cleanse, and analyse data to present actionable insights. Digital Transformation: Explore Agile project management and how to support digital change. Sector Skills: Understand IT policies, legislation, and industry structure. Career Pathway Successful participants are guaranteed an interview with our network of partners. Potential Roles: IT Support Technician Cloud Support Assistant Junior Network Engineer Service Desk Analyst Eligibility This is a government-funded opportunity. To apply, you must: Live in Greater Manchester (GMCA region). Be aged 19 or over. Have lived in the UK/EU for a minimum of 3 years. Earn below the gross annual wage cap. Prerequisites: Basic IT skills are required. Cost This is a fully-funded course with no fees complete the training, build your portfolio, and secure your guaranteed interview. provided you meet the learner obligations outlined in our employablility terms and conditions, which can be found on our website.

JOB ADVERT - Service Desk Analyst Job Title: Service Desk Analyst (ITIL 4) Location: Portsdown Technology Park Security Clearance: SC (or ability to obtain) We are looking for a customer-focused Service Desk Analyst to join our IT Service Management function supporting a secure MOD private cloud environment. This role is ideal for individuals with experience in Service Desk Analyst/Service Operations who are looking to grow their capabilities within an ITIL 4-aligned setting. Working as part of a dedicated service team, you will provide first-line technical support, ensure incidents and service requests are handled efficiently and escalated to the relevant team, and contribute to the continuous improvement of our digital services. Key responsibilities Act as the first point of contact for users, providing high-quality customer support. Log, prioritise and categorise incidents and requests using Jira Service Management. Perform initial investigation and diagnosis, resolving issues where possible. Escalate incidents to resolver groups following defined workflows. Maintain accurate and clear records of all interactions. Use and improve knowledge articles in Confluence. Support major incident communication and coordination. Contribute to service improvement initiatives. Work in alignment with ITIL 4 practices and ISO 20000 processes. Triaging/management of major incidents using the knowledge base. Essential Experience in a Service Desk Analyst position. Working knowledge of ITIL processes (Incident, Request, Service Desk). Experience with Jira Service Management or similar ITSM tooling. Experience using Confluence Excellent communication and customer-service skills. Strong problem-solving and triage ability in line with 1st and 2nd line support. Eligibility and willingness to obtain SC clearance. Ticket, troubleshooting and service management experience Working with/within a knowledge management platform. Desirable MoD, Defence or wider UK Government experience ITIL 4 Foundation Confluence and Jira familiarity Understanding of continuous improvement Experience working in a high-secure environment Role Specifics 8am - 4pm, on-site Base location - Portsmouth Contract, fixed-term perm available if preferred. This is an excellent opportunity to grow your career within a structured, secure, and modern IT service environment. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

IT Applications Manager - Central London 80,000 - 85,000 Well-established and highly profitable construction engineering business is seeking an experienced IT Applications Manager to join them on a permanent basis. This is a critical leadership role within an organisation undergoing significant digital transformation, with ambitious growth and acquisition plans driving demand for scalable, standardised and efficient business applications. Reporting into the Head of IT, you will lead the delivery, governance and optimisation of business applications across the enterprise. This role blends strategic oversight, hands-on expertise with modern low-code/no-code platforms and direct leadership of a multidisciplinary applications team. The IT Applications Manager will oversee a suite of core enterprise systems, including but not limited to: Workday, UKG (Kronos), COINS, SharePoint, Snowflake, Autodesk Construction Cloud, Pro-Sapien, Primavera P6 etc. Responsibilities: Lead the full lifecycle of low-code/no-code application solutions, from requirements gathering through to deployment, governance and support Collaborate with business units to identify automation and digital enablement opportunities, improving operational efficiency and data accuracy Oversee and manage a small internal team (Business/Data Analyst, Software Developer, HR Systems Engineer) alongside two external managed services Drive application standardisation across business units to reduce duplication, simplify the portfolio and improve scalability Manage and govern the SharePoint environment, ensuring effective architecture, permissions and content lifecycle management Oversee the Snowflake data warehouse, ensuring reliable data integrations, access control and performance monitoring Own vendor relationships for key managed services including COINS and UKG Time & Attendance, ensuring service performance and alignment with business priorities Support M&A activities by leading the migration and integration of applications and associated data, ensuring compliance and business continuity Establish governance frameworks, standards and best practices for application development and management Ensure security, scalability and enterprise alignment for all applications and digital workflows Promote shared frameworks, templates and components across business systems to accelerate delivery and consistency Requirements: Strong experience with low-code/no-code platforms Proven ability to lead and deliver change management initiatives across business systems Experience in application standardisation and rationalisation across business units Leadership experience managing cross-functional teams and vendor relationships Skilled in business process mapping, workflow automation and data modelling Familiarity with enterprise integrations and APIs Strong understanding of IT governance, compliance and security principles Ideally ITIL certified with experience in ITIL change management Experience in user enablement, training and digital adoption Central London - 4 days per week onsite initially, dropping to 3 once passed probation.

Overview: A forward-thinking organization is seeking a Senior Project Manager to lead a portfolio of strategic business, technology, and data initiatives most notably, a flagship program to establish the foundational architecture for an enterprise data lake. This is an exciting opportunity for a strategic yet delivery-focused professional with experience operating across both structured and agile environments. Key Responsibilities Lead the end-to-end delivery of complex, cross-functional projects spanning data architecture, analytics platforms, and digital transformation. Drive the design and implementation of an enterprise-grade data lake, including aligning stakeholders, coordinating external vendors, and overseeing technical delivery. Work closely with data engineers, architects, and business analysts to define and deliver scalable data and technology solutions. Manage project scope, timelines, budgets, dependencies, and risks across multiple workstreams. Promote and embed Agile, Scrum, and DevOps practices while adapting project delivery methods to suit business needs. Facilitate key ceremonies and engagements including workshops, daily stand-ups, retrospectives, and steering committee meetings. Ensure projects align with strategic goals, industry best practices, and relevant compliance or regulatory frameworks. Essential Skills & Experience Demonstrated success in delivering complex data and technology projects-ideally within regulated or data-driven sectors such as life sciences, healthcare, pharma or research. Deep understanding of modern data architecture, including data lakes, cloud platforms (e.g., AWS, Azure), and data governance principles. Proven expertise in Agile, Scrum, and DevOps delivery frameworks, with a flexible and pragmatic approach. Exceptional stakeholder management and communication skills, with the ability to influence at all levels. Comfortable working across technical and non-technical teams, translating business requirements into actionable delivery plans. Proficiency with project and collaboration tools such as Jira, Confluence, MS Project, or similar. Desirable Experience Familiarity with environments involving biomedical research, translational science, or complex scientific data. Understanding of modern data architectures such as data mesh or data lakehouse concepts. Professional certifications such as Agile Scrum Master, SAFe, PMP, or Prince2. McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

Applications & Systems Analyst Salary: Competitive Location: i54 Wolverhampton - WV9 This is a Permanent, Full Time vacancy that will close in 14 days at 23:59 BST. The vacancy Drive Digital Efficiency. Enable Smarter Decision-Making. Are you ready to play a pivotal role in shaping and supporting the core systems that keep our EMEAA operations running efficiently? We re looking for an Applications & Systems Analyst with a passion for smart, scalable technology and an analytical mindset to match. You ll work across our ERP and reporting platforms, partnering with stakeholders from every corner of the business to improve systems, enhance reporting, and ensure our technology is aligned to strategic goals. Whether you're driving process improvements or supporting complex project rollouts, you'll be making a tangible impact where it matters. This role will be based at our state-of-the art facility at the i54 Business Park in Wolverhampton. What You ll Be Responsible For Provide day-to-day support across our EMEAA ERP systems, including EFACS, Sage 300, Sage 200, and Fourth Shift. Conduct proof-of-concept studies for new solutions evaluating third-party software, vendors, and services. Contribute to the end-to-end design of systems and processes, supporting integration requirements and documentation. Support project management efforts monitoring schedules, tracking risks, escalating blockers, and coordinating across teams. Gain deep understanding of business operations, KPIs, and objectives to ensure solutions are aligned with real-world needs. Prioritise and estimate work requests; deliver continuous improvement through proactive system enhancements. Assess risk and provide mitigation options for proposed solutions. Lead or contribute to analysis efforts, defining project scopes, business requirements, and potential impacts. Be a trusted technical partner in workshops and planning sessions bringing clarity, structure, and practical insight. Support IT governance processes and ensure proper change control and documentation. Out of hours support this is on a rota basis.What You ll Already Have Degree in Computer Science, Information Systems, or a related discipline or equivalent hands-on experience. 5+ years experience in system and application support, with strong SQL, JavaScript, XML, SSRS, and Power BI skills. Proven track record in ERP implementation and support ideally across multiple regions and compliance landscapes. Ability to translate business needs into effective technical solutions. Excellent communication skills across technical and non-technical audiences. Experience with IT ticketing platforms (e.g., ServiceNow, Jira) and a practical understanding of service desk environments. A solution-oriented mindset and strong analytical skills for data modelling, reporting, and insight generation. Confident project manager with a proactive, adaptable approach and strong stakeholder engagement abilities.Our Core Competencies Cultivates Innovation: You re curious, creative, and always exploring new ways to improve. Active Learner: You invest in growing your own capability every step of the way. Collaborates: You share knowledge, connect the dots, and work with others to solve complex problems. Plans and Aligns: You focus effort where it counts, with intent and purpose.Leadership Competencies Builds Effective Teams: You help create diverse, purpose-driven teams that work towards common goals. Ensures Accountability: You set the bar high for yourself and for others.Why Work For Us: We reward our employees not just for the big headline results we reward our teams for how you have positively contributed to the business and that isn t always defined by hitting a financial target. We have a pay for performance culture and reward annually on results. In an ever changing environment its key that you are a curious and nimble learner. We succeed as a team so the ability to collaborate is essential. And to continue to grow and continually challenge you need to ensure you are able to both plan and align so we are all pulling in the same direction. The Benefits Bit: 33 days holiday (inclusive of Bank Holidays) Employee Assistance Programme Annual Incentive Plan Bonus Structure Life Assurance Health & Wellbeing Programme, including health cash plan and employee assistance Pension Plan High St Reward Scheme Refer a Friend Programme Free Parking Frequent Technology User Free Eye Care Flexible working model Employee Recognition Programme And as an employer who values you, you will be welcomed with open arms and supported to succeed.Our Hiring Process: You will be contacted by a member of our resourcing team for an initial discussion, this may be on Teams. You will be invited to site for either a 1 or 2 stage process depending on the role. We will inform you ahead of your interview what we will be discussing, we want to give you the opportunity to shine in these meetings. Successful candidates will be notified, and the start date will be confirmed for when you will be beginning your Fortunes Brand journey. If you haven t had a response to your application within 4 weeks, please consider your application unsuccessful. Due to the volume of applications received, we are unable to provide feedback on individual applications.If you thrive at the intersection of technology, problem-solving, and business impact, we d love to hear from you. Apply now and help us shape smarter systems for a stronger future. Who we are Fortune Brands Innovations are a US-based company, listed on the New York Stock Exchange, that owns and develops a dynamic portfolio of brands for homes worldwide. Our specialist kitchen and bathroom division, Fortune Brands Water Innovations, is made up of leading luxury British brands, Shaws, Perrin & Rowe and Victoria + Albert, plus Riobel from Canada. We market these together under the House of Rohl name. In addition, Aqualisa completes our portfolio with its market-leading digital showering technology. Our brands are united by a belief in design, innovation and craftmanship, leading to beautiful and high-quality products. With manufacturing sites throughout the UK, and a House of Rohl showroom at the Design Centre in London, we currently employ over 600 people, dedicated to delivering excellent products and service throughout our supply chain. A new multi-million pound state-of-the-art facility at the i54 Business Park in Wolverhampton will be completed later this year, generating exciting new opportunities across the business as we continue to grow.

Cyber Security Analyst - Manchester - £50,000 The Company: Lorien are working in partnership with a leading name in Manchester. With a strong focus on protecting their digital estate, they're now looking to hire a Cyber Security Analyst to help strengthen their InfoSec capabilities and ensure resilience against cyber threats. The Role: This is a hands-on role focused on protecting the organisation's network and systems from cyber-attacks. You'll be responsible for managing and remediating security incidents, tuning SIEM alerts, supporting endpoint detection and response tooling, and contributing to post-incident investigations.You'll also play a key role in vulnerability management, security reporting, and supporting the deployment and maintenance of security tooling across the estate. Working closely with the IT Security & Compliance Manager, you'll help shape the business's cyber defence strategy and educate stakeholders on best practices. The Skill Requirements:Successful candidates will have a blend of the following: Experience in Infrastructure support or working within a SOC/Security team Strong understanding of Microsoft O365/Azure Security, endpoint and email security tooling Familiarity with SIEM tools and IT Service Management platforms Knowledge of current and emerging cyber threats and security technologies Experience with vulnerability identification and remediation The Benefits: Salary up to £50,000 + bonus Hybrid working model (2 days onsite in Manchester) 25 days annual leave plus bank holidays Flexible working hours Opportunity to work in a fast-paced, high-impact environment If this sounds like something you'd be interested in, submit your application to be considered. Interviews will be scheduled over the coming weeks. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

Business Analyst Edinburgh (Hybrid) 12 Month Contract Via Umbrella Lorien's leading banking client is looking for an experienced Business to join the existing team on an initial 6month contract. Required Skills: Delivery of digital releases end to end and other changes to digital channels from inception through to post-live validation and monitoring; making sure that the brand, customer experience and impacts on engagement are considered at every stage Plan, run and deliver activities in a timely manner to support implementation of new releases across digital platforms Contribute to the evaluation and redesign of business processes to improve efficiency and user experience. Strong analytical and problem-solving skills. Excellent communication and presentation abilities. Ability to work collaboratively in cross-functional teams. Analyse data to support decision-making and identify trends. If you find this opportunity intriguing and aligning with your skill set, we welcome the submission of your CV without delay. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

IT Business Partner - Business Applications. £65k + 12% Bonus + Benefits Package. Hybrid - Onsite 3 Days Weekly - Slough, Berkshire. Permanent. T6/MN/(phone number removed). Must be Eligible to Work in the UK. An FMCG leader is seeking to secure an IT Business Partner - Business Applications. Will consider an experienced IT Business Analyst looking to transition to an IT Business Partner role. Role: IT Business Partner - bridge the gap between IT/Technology & Business Functions - focus on core functions - Sales, Finance, HR, Supply Chain. Enterprise Applications - Drive adoption & enhancement. Digital Solutions - Applications, Tools, Workplace Management & Automation - Drive adoption & enhancement. Drive adoption of Digital tools & simplify processes - deliver measurable value. Automation - Identify & deliver Automation opportunities. Translate business needs & requirements into IT initiatives. Business Case development/definition & KPI definition. Track Value KPIs - application adoption, uptake, benefits, efficiency etc. Support the rationalisation & simplification of the local IT Portfolio. Enable User Adoption - utilising training, communications, change management activities. Third Parties - manage local vendors effectively - time, cost, budget, delivery etc. Understanding evolving priorities - action plans to support changing priorities. Stakeholder Management/Engagement - technical & non-technical engagement. Partner with colleagues - IT Business Partner - local & global teams. Skills Experience Required: IT Business Partner - ideally 3 years experience /or/ a Senior Business Analyst looking to move to an IT Business Partner role. Drive adoption & enhancement of Enterprise Applications. Business Applications - driven the adoption & enhancement of - Kantar XTEL (Sales Key Account & Trade Promotion Management), Salesforce Sales Cloud (Field Sales), SuccessFactors (HR), Work Force Management solutions. Translate Business Needs into IT initiatives - deliver scalable & sustainable solutions. Automation - ideally Power Platform experience - Identified & delivered automation - reduced manual work, improved process efficiency - utilising Power Platform or similar tools. Supported a local IT portfolio. Business Case development & value KPI definition - for new initiatives & tools. KPI Definition - tracked Value KPIs of applications - report back to teams/business. Supported & enabled user adoption of new applications. Third Parties - effectively managed vendors. Partner, coordinated with local & global teams - deliver scalable & sustainable solutions. Collaborated with - Centre of Excellence, Global Information Services & external resources/teams. FMCG, CPG or Manufacturing sector experience. IT Business Partner, Berkshire, Permanent, T6/MN(phone number removed).

IT Business Partner - Data & Analytics. £65k + 12% Bonus + Benefits Package. Hybrid - Onsite 3 Days Weekly - Slough, Berkshire. Permanent. T6/MN/(phone number removed). Must be Eligible to Work in the UK. An FMCG leader is seeking to secure an IT Business Partner - Data & Analytics - to partner with business teams to drive digital enablement through better use of Systems, Data & Analytics, AI (Copilot) tools. Will consider an experienced IT Business Analyst looking to transition to an IT Business Partner role. Role: IT Business Partner - bridge the gap between IT/Technology & Business Functions - focus on core functions - Sales, Marketing & Finance. Drive Digital Enablement - Data & Analytics, AI (Copilot) tools - Drive adoption & enhancement. Power BI - drive & support adoption - across Sales, Marketing & Finance. AI - Align to the Global AI Roadmap - Copilot - AI platform - drive adoption. Partner with Global IT Team - support with the local rollout of - Data & Analytics, AI (Copilot) Enterprise Projects. Automation - Identify & deliver Automation opportunities. Translate business needs & requirements into - Data & Analytics, AI initiatives. Business Case development/definition & KPI definition. Track Value KPIs - application adoption, uptake, benefits, efficiency etc. Support the rationalisation & simplification of the local Portfolio for - Data & Analytics, AI. Enable User Adoption - utilise training, communications, change management activities for Data & Analytics, AI. AI Training - support with AI - Copilot - end user training. Third Parties - manage local vendors effectively - cost, budget, time, delivery etc. Understanding evolving priorities - action plans to support changing priorities. Stakeholder Management/Engagement - technical & non-technical engagement. Partner with colleagues - IT Business Partner - local & global IT teams. Skills Experience Required: IT Business Partner - ideally 3 - 4 years experience /or/ an experienced IT Business Analyst looking to transition to to an IT Business Partner role. Data & Analytics and AI - Drive adoption & enhancement. Partnered with Sales, Marketing & Finance teams - to deliver Data & Analytics and AI solutions. Power BI - hands-on experience - ability to create minimal dashboards for functional level needs for - Sales, Marketing & Finance teams. AI - Copilot - ideally have experience of Copilot or similar - align to an AI Roadmap. AI rollout - supported with AI (Copilot) initiatives - i.e., Chat Bots etc. AI - understanding of AI functionality - supported with AI end user training & adoption. Supported with the rollout of Data & Analytics and AI Enterprise Projects. Translate Business Needs into IT initiatives - deliver scalable & sustainable solutions. Supported a local IT Portfolio - Data & Analytics, AI portfolio etc. Business Case development & value KPI definition - for new initiatives & tools. KPI Definition - tracked Value KPIs of applications/systems - report back to teams/business. Supported & enabled user adoption of new applications. Third Parties - effectively managed vendors - cost, budget, time, delivery etc. Partner, coordinated with local & global teams - deliver scalable & sustainable solutions. Collaborated with - Centre of Excellence, Global IT Teams & external resources/teams. FMCG, CPG or Manufacturing sector experience is desirable.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, Product Commercialization Overview Services is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, business experimentation, and data-driven information and risk management services. The Security Solutions (SSO) group leads Mastercard's efforts to develop new solutions that build trust across 4 critical domains (Cyber Security, Identity, Fraud & Decisioning Solutions, and Experience and Disputes), each focused on specific buyer profiles with distinct needs and use cases. The Product Commercialization team guides and enables effective execution of the product development and go-to-market strategies for more than 110 products across SSO. Leveraging the Mastercard-prescribed Studio process, this team specifically tailors commercialization and go to market guidance for every product initiative, ensuring appropriate delivery of all commercialization requirements in alignment with Security Solutions strategic product priorities. The Senior Specialist - Product Commercialization reports to the Vice President - Product Commercialization within the Security Solutions Organization. This role is responsible for developing and managing the commercialization strategies for all products and initiatives within one of the 4 domains. Responsibilities/Role • Develop, streamline and navigate product commercialization processes, activities and resources to bring products/solutions to market quickly and efficiently • Adherence to Commercialization process and methodology that allows for the converting of concepts, research, and ideas into viable products that obtain consumer acceptance, cross into mainstream adoption, and ultimately generate a financial return on innovation • Coordinate with Product managers and other key stakeholders to drive consistency through the Studio Process (Mastercard's product development process), supporting the product teams in managing the product lifecycle, accelerating time to customer value, and driving better business outcomes for Mastercard • Assist with the development of complex GTM plans supporting multiple development models and tailored to scale globally while considering regional nuances. • Work closely with the regional teams to execute on strategy and GTM plans aligned with priorities and revenue optimization • Collaborates with Product managers to document and align all product timelines and roadmaps across the domain • Aligns/reviews product portfolios with Global & Regional Product teams to identify synergies and overlaps between product families and market ready solutions • Drives institutionalized knowledge through consistent documentation across all processes to support knowledge management and ensure consistency and repeatability across projects • Assist with the creation and positioning of product narratives for domain • Assist in collaborating directly with the regional teams, global product teams and customers to evaluate new use cases, optimize and expand use of products and develop market-specific sales, distribution, and pricing strategies. • Support various internal and external strategic engagements with industry leaders, analysts, clients and partners alike specific to the following topics: Financial Crime Risk Management, Scams, Identity, Digital Fraud Risk. Cyber Risks, Systemic Risk (i.e. financial, operational, cyber) All about you • Experience in driving product management and commercialization • Understanding of product development and management principles and concepts. • Ability to understand and translate complex technical concepts into simple, understandable product narratives • Strong oral and written communication skills • Strong analytical and problem-solving skills with excellent attention to detail. Proficiency in Microsoft Excel is required • Strong organizational skills with the ability to multi-task across multiple complex projects concurrently in a fast-paced environment to deliver quality work against aggressive deadlines • Capable of building strong, productive working relationships with internal stakeholders across various geographical and cross-functional disciplines (development, finance, legal, etc.) • Demonstrated willingness to tackle different challenges with a sense of urgency and accountability • Strong Project Management skills Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Locations: Boston London Atlanta Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Join the Data Layer Team, a global portfolio transforming our organization into a data-driven enterprise! The Data Layer Team is a portfolio of 30 people who build essential data platforms, products, and capabilities to empower our clients and colleagues with high-quality, actionable insights. Our focus is on creating scalable data solutions and advancing our data infrastructure to drive informed decision-making across the company. As Use Case Enablement Product Analyst within BCG's Data Layer Team, you will collaborate with Use Case Enablement Product Owner and cross-functional teams to gather and analyze business and data requirements. Your role is critical to bridging the gap between business stakeholders and technical teams, ensuring that new GenAI use cases are well-scoped, feasible, and aligned with user needs. You will work with various Gen AI use cases and applications, including: Consultant Journey - internal GenAI assistants that changes the way consultants work to provide value to our clients. Practice Area GenAI applications - developed by functional practice areas to support various capabilities (e.g., outside-in rapid cost diagnostics or Accelerated Cost Analysis). Data catalog - a centralized library that provides consulting teams with access to critical tools and data assets across BCG These tools require ingestion of multiple data sources, and your role will be to support the selection of eligible datasets and identify the best sources for each GenAI use case. You will ensure that these use cases and applications are equipped with the necessary data pipelines to maximize their impact on business and users. You will play a key role in use case discovery and requirements refinement, while also managing the continuous maintenance and enhancement of data asset quality, accuracy, and stability to support evolving use cases. Detailed responsibilities include: Deliver business results and customer value Support the development of GenAI-enabled data products by helping translate business needs into actionable data requirements Help to define requirements for user stories and structure the backlog with a focus on measurable outcomes Help shape GenAI-enabled use cases that contribute to real business impact, through thoughtful prioritization and attention to detail Participate in evaluating use case success metrics and learn from what works (and what doesn't) Serve as the voice of customer or end-user Translate business needs into user stories, engaging end users for continuous feedback Engaging in continuous data discovery exercises to understand most valuable data assets that satisfy customer needs Balance customer value, technical feasibility, and business impact when making prioritization decisions Work with product teams to integrate GenAI-enhanced offerings into BCG systems and workflows Deliver high-quality outcomes Collaborate with engineers, architects, and product teammates to test and validate data pipelines - ensuring solutions are robust, accurate, and useful Contribute to documentation that helps others understand the "why" and "how" behind what's been built, supporting long-term scalability and reuse Work with stakeholders across BCG (e.g., Practice Areas, Knowledge Teams) to ensure data products are grounded in real needs and enable meaningful use Share observations, risks, or open questions early-your input helps the team avoid missteps and refine solutions before they reach users YOU'RE GOOD AT Being user-focused - Deeply understanding and translating business needs into GenAI-enabled solutions, ensuring offerings address real user challenges Communicating with transparency - Clearly and openly engaging with stakeholders at all levels, ensuring alignment, visibility, and trust across teams Bringing a data-driven approach to decision-making - Leveraging qualitative and quantitative insights to prioritize initiatives, measure impact, and refine solutions Facilitating data discovery sessions - Engaging business stakeholders to capture business context, user intent, and data solution objectives Breaking down complex challenges - Applying critical reasoning and creative problem-solving to analyze problem statements and design effective, scalable solutions Collaborating with product and technical teams - Working closely with POs, engineers, and data stewards to ensure solutions meet expectations and constraints Collaborating with development teams - Ensuring prioritized data sources align with GenAI solution requirements, business objectives, and technical feasibility Defining and tracking KPIs - Establishing measurable success metrics to drive squad performance and ensure data products align with OKRs Documenting thoughtfully - Creating simple, clear artifacts (e.g., data definitions, flow diagrams, test plans) that others can build from Contributing to continuous improvement - Bringing curiosity and a mindset of learning, always looking for ways to improve how the team works or deliver What You'll Bring 4-6+ years of experience in a product analyst, business analyst, or data analyst role -ideally supporting data or AI-related projects Project management skills, with ability to build project plans, track progress, drive alignment and manage risks Proven experience in AI, GenAI, or data product development, preferably with a focus on GenAI powered user-facing applications Experience in enterprise software development, data engineering, or AI-driven transformation initiatives Experience working with structured and unstructured data, and familiarity with modern data platforms (e.g., Snowflake, AWS, SharePoint) A working knowledge of agile ways of working, and openness to learning through iteration and feedback Understanding of enterprise data governance, AI model integration, and scalable data architecture Familiarity with AI/ML technologies, including GenAI models (e.g., OpenAI GPT, RAG, fine-tuning models, or machine learning frameworks) Good communication skills, especially when collaborating across different functions or surfacing potential risks or questions Familiarity with tools like JIRA, Confluence, Excel, or lightweight data catalog platforms is a plus Experience in a consulting or client-service environment is helpful, but not required Who You'll Work With BCG Global Consulting Practice Areas (Functional & Industry) and Data Teams - Partnering with business leaders to transform prioritized offerings into GenAI-enabled solutions, collaborating with teams such as the Data Product Portfolio, Data Governance CoE, Master Data Management, Enterprise Architecture, and Data Product Development Data Layer Offer Enablement Product Owner Lead (PO) - Aligning on strategic priorities, roadmap development, and execution Data Layer Offer Enablement Team - Collaborating amongst Data Product Analyst, and working alongside data engineers, lead architects, data stewards, and QA engineers Data Layer Data Governance Team - Partnering to ensure that data assets meet quality, metadata, and compliance standards, and are appropriately catalogued for reuse Product Teams - Collaborating with BCG's product team members to integrate required data sources into GenAI-enhanced offerings Agile Coaches - Embedding agile principles into daily work, leveraging coaching support to drive an iterative and user-focused approach to GenAI use case development Data Product Consumers (Internal Customers) - Translating their voice and needs into user stories, ensuring their requirements are reflected in the backlog, and actively engaging them for feedback and validation Additional info In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Boston is $102,000.00 - $137,333.33 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 12% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. . click apply for full job details