WeDoData are working with an education provider comprising of 2 colleges, who are looking for an experience Senior MIS Officer to join them. The Group is committed to delivering high-quality education and training that supports students, apprentices and employers. They are now seeking a Senior MIS Data Officer to join the Management Information Systems (MIS) team. This role is responsible for ensuring the accuracy, integrity and compliance of learner data across the College Group, supporting the timely submission of ILR returns and maintaining high standards of data quality for funding and regulatory requirements. You will work closely with the MIS Data Manager, curriculum teams and senior leadership. As a senior officer you will also have line management responsibilities for 3 MIS officers. Key Responsibilities include: Ensure the accuracy of learner data and support the timely submission of ILR data returns. Managing MIS officers - leading and conducting 1 to 1's Oversee the college timetabling process Utilise government data quality tools and funding reports to monitor ILR data and address issues. Ensure data integrity to support funding audits, quality inspections and internal reporting. Provide monitoring reports, guidance and training to curriculum managers and staff to support data quality and delivery. Assist with the management of student record systems, data validation processes, transfers, withdrawals and data cleansing activities. Preparation for funding audits, monitoring activities and compliance checks. Key Requirements Advanced IT skills and strong data management capability. Experience using a further education MIS system such EBS or ProSolution A strong understanding of UK Further Education funding and ILR data returns. Experience working with data returns for post-16 funded learners. Excellent communication and interpersonal skills, with the ability to work effectively across departments. Experience working within the post-16 education sector. Package & Benefits A salary of £37k - £40k Ongoing professional development and training opportunities Supportive and collaborative working environment Opportunity for one day remote working per week following successful completion of probation This is a full-time position , 8.45am 5pm Monday to Friday Flexibility may be required during key periods such as enrolment, audits and data return deadlines. For more information and to discuss this opportunity further please get in touch with Dan Harvey at WeDoData and apply now. WeDoData (Bristol) Ltd is committed to safeguarding and promoting the welfare of children and young people and expects all staff, applicants, and clients to share this commitment. Any appointment will be made subject to strict vetting and screening checks and receipt of a satisfactory enhanced DBS check. In accordance with the DfE statutory guidance Keeping Children Safe in Education , this may also include an online search as part of our due diligence on shortlisted applicants.
31/03/2026
Full time
WeDoData are working with an education provider comprising of 2 colleges, who are looking for an experience Senior MIS Officer to join them. The Group is committed to delivering high-quality education and training that supports students, apprentices and employers. They are now seeking a Senior MIS Data Officer to join the Management Information Systems (MIS) team. This role is responsible for ensuring the accuracy, integrity and compliance of learner data across the College Group, supporting the timely submission of ILR returns and maintaining high standards of data quality for funding and regulatory requirements. You will work closely with the MIS Data Manager, curriculum teams and senior leadership. As a senior officer you will also have line management responsibilities for 3 MIS officers. Key Responsibilities include: Ensure the accuracy of learner data and support the timely submission of ILR data returns. Managing MIS officers - leading and conducting 1 to 1's Oversee the college timetabling process Utilise government data quality tools and funding reports to monitor ILR data and address issues. Ensure data integrity to support funding audits, quality inspections and internal reporting. Provide monitoring reports, guidance and training to curriculum managers and staff to support data quality and delivery. Assist with the management of student record systems, data validation processes, transfers, withdrawals and data cleansing activities. Preparation for funding audits, monitoring activities and compliance checks. Key Requirements Advanced IT skills and strong data management capability. Experience using a further education MIS system such EBS or ProSolution A strong understanding of UK Further Education funding and ILR data returns. Experience working with data returns for post-16 funded learners. Excellent communication and interpersonal skills, with the ability to work effectively across departments. Experience working within the post-16 education sector. Package & Benefits A salary of £37k - £40k Ongoing professional development and training opportunities Supportive and collaborative working environment Opportunity for one day remote working per week following successful completion of probation This is a full-time position , 8.45am 5pm Monday to Friday Flexibility may be required during key periods such as enrolment, audits and data return deadlines. For more information and to discuss this opportunity further please get in touch with Dan Harvey at WeDoData and apply now. WeDoData (Bristol) Ltd is committed to safeguarding and promoting the welfare of children and young people and expects all staff, applicants, and clients to share this commitment. Any appointment will be made subject to strict vetting and screening checks and receipt of a satisfactory enhanced DBS check. In accordance with the DfE statutory guidance Keeping Children Safe in Education , this may also include an online search as part of our due diligence on shortlisted applicants.
I'm currently recruiting for a highly successful and well respected client in the Civils and Water industry. They are seeking a proven Business Development Manager , one whom has a depth of experience in dealing with bids & tenders. Reporting to the Commercial Director / Head of Business Development, the Business Development Manager is a technical and strategic role responsible for leading the end-to-end tender process within the water and infrastructure sectors. This role ensures all submissions are competitive, technically credible, and compliant with utility industry standards, directly supporting the Commercial Director in securing high-value contracts. On offer is a highly competitive salary and an excellent (performance related) bonus structure. Key Responsibilities: • Bid Management: Lead the end-to-end bid process, including PQQ, RFP, and tender submissions, ensuring all deadlines are strictly met. • Content Creation: Write original, persuasive, and technically accurate bid content that leverages deep water sector knowledge. • Stakeholder Liaison: Coordinate with technical teams and the Commercial Director to gather pricing, case studies, and operational data. • Regulatory Compliance: Ensure all bid submissions strictly adhere to water industry regulations, HMRC requirements where relevant, and environmental standards. • Knowledge Management: Maintain and update a comprehensive "knowledge bank" of company certifications and technical responses. • Social Media (High-Value, new and current) On going work updates, Regulatory industry updates, Industry innovations, behind the scenes bid wins and project milestones. Business Development Manager Benchmarking Factors: 1 - Education: High experience in Business, or technical bid writing. APMP (Association of Proposal Management Professionals) qualification is preferred. 2 - Proven Ability: Minimum of five years' Business Development Manager experience in bid writing within the utility or infrastructure sectors is required. Must demonstrate exceptional command of written English and proficiency in bid management software. 3 - Managerial Responsibility: No direct reports, but acts as a specialist by coordinating inputs from various departments for tender submissions. 4 - Accountability: Directly impacts the company's ability to win large-scale water sector contracts and frameworks. Authority is restricted to the preparation of data; final sign-off rests with the Commercial Director. 5 - Independence of Action: Executes the daily bid process independently while adhering to strict external tender deadlines. Must exercise judgment to escalate technical or commercial anomalies. 6 - Complexity: Requires high analytical skill to interpret complex technical specifications and coordinate multi-faceted responses. Must maintain a depth of knowledge in water industry procurement cycles. 7 - Relationships: Frequent internal contact with technical leads and senior management. Occasional external contact with procurement officers and utility framework managers. 8 - Direction: Work is generated by tender deadlines and assignments from the Commercial Director. Performance is reviewed on the quality and success rate of submissions. 9 - Pressure of Work: High requirement for sustained focus and accuracy under the pressure of strict, high-volume tender deadlines. 10 - Working Environment: Primarily office-based with a hybrid model available.
31/03/2026
Full time
I'm currently recruiting for a highly successful and well respected client in the Civils and Water industry. They are seeking a proven Business Development Manager , one whom has a depth of experience in dealing with bids & tenders. Reporting to the Commercial Director / Head of Business Development, the Business Development Manager is a technical and strategic role responsible for leading the end-to-end tender process within the water and infrastructure sectors. This role ensures all submissions are competitive, technically credible, and compliant with utility industry standards, directly supporting the Commercial Director in securing high-value contracts. On offer is a highly competitive salary and an excellent (performance related) bonus structure. Key Responsibilities: • Bid Management: Lead the end-to-end bid process, including PQQ, RFP, and tender submissions, ensuring all deadlines are strictly met. • Content Creation: Write original, persuasive, and technically accurate bid content that leverages deep water sector knowledge. • Stakeholder Liaison: Coordinate with technical teams and the Commercial Director to gather pricing, case studies, and operational data. • Regulatory Compliance: Ensure all bid submissions strictly adhere to water industry regulations, HMRC requirements where relevant, and environmental standards. • Knowledge Management: Maintain and update a comprehensive "knowledge bank" of company certifications and technical responses. • Social Media (High-Value, new and current) On going work updates, Regulatory industry updates, Industry innovations, behind the scenes bid wins and project milestones. Business Development Manager Benchmarking Factors: 1 - Education: High experience in Business, or technical bid writing. APMP (Association of Proposal Management Professionals) qualification is preferred. 2 - Proven Ability: Minimum of five years' Business Development Manager experience in bid writing within the utility or infrastructure sectors is required. Must demonstrate exceptional command of written English and proficiency in bid management software. 3 - Managerial Responsibility: No direct reports, but acts as a specialist by coordinating inputs from various departments for tender submissions. 4 - Accountability: Directly impacts the company's ability to win large-scale water sector contracts and frameworks. Authority is restricted to the preparation of data; final sign-off rests with the Commercial Director. 5 - Independence of Action: Executes the daily bid process independently while adhering to strict external tender deadlines. Must exercise judgment to escalate technical or commercial anomalies. 6 - Complexity: Requires high analytical skill to interpret complex technical specifications and coordinate multi-faceted responses. Must maintain a depth of knowledge in water industry procurement cycles. 7 - Relationships: Frequent internal contact with technical leads and senior management. Occasional external contact with procurement officers and utility framework managers. 8 - Direction: Work is generated by tender deadlines and assignments from the Commercial Director. Performance is reviewed on the quality and success rate of submissions. 9 - Pressure of Work: High requirement for sustained focus and accuracy under the pressure of strict, high-volume tender deadlines. 10 - Working Environment: Primarily office-based with a hybrid model available.
Cheshire Fire & Rescue Service
Sadler Road, Winsford, CW7 2FQ
Title : Head of Digital, Data & Technology
Location: Cheshire Fire and Rescue Service Headquarters, Sadler Road, Winsford, CW7 2FQ
Hours: 37 hours per week (Permanent, Full Time Position)
Salary: £74,934.96 - £82,220.47 per annum based on experience
Closing date: Sunday 23 November 2025 at midnight
Cheshire Fire and Rescue Service (CFRS) is a high-performing, innovative and progressive organisation focused on delivering outstanding prevention, protection and response services to achieve its vision; a Cheshire where there are no deaths, injuries or damage from fires and other emergencies.
The Service is seeking a dynamic leader with a passion for technology and innovation to join its Senior Leadership Team as the new Head of Digital, Data and Technology. Reporting directly to the Deputy Chief Fire Officer, the successful candidate will be the driving force behind our IT and digital transformation agenda. Providing strategic direction and planning alongside operational management, the head of service will ensure effective delivery of all IT systems and services and will champion a culture of continuous improvement using digital tools and technology.
The Service is in the process of re-establishing its ICT function after some time being provided externally. The post holder will be responsible for leading the strategic development of the department; shaping the future operating model, managing the transition, and developing new and transformational ways of working to improve performance and standards and ensure compliance.
This is an exciting opportunity for an ambitious, forward-thinking individual, with the right technical knowledge and leadership skills to shape the digital vision, strategy and roadmap for the Service.
We are dedicated to advancing gender diversity at all levels of our organisation and strongly encourage applications from women, particularly for senior leadership roles where female representation remains limited across the fire and rescue service. We recognise that talent and potential are not defined solely by traditional career paths or checklists of experience, and we welcome applicants who can bring strategic vision, leadership, and a fresh perspective to this position.
Please note, all applications will be assessed purely on merit.
To apply candidates are required to submit a CV accompanied by a supporting statement of up to 2,000 words, that demonstrates suitability and provides relevant examples against the job description and person specification which can be found within the recruitment pack on our website at http://www.cheshirefire.gov.uk/
These should be emailed to recruitment@cheshirefire.gov.uk quoting job reference number 41/25/HDDT.
For an informal discussion about the role please contact the Executive Support team on 01606 868816 to arrange a telephone call with Katie Whitehead, Head of Service Improvement.
Closing Date for Applications: 23/11/2025 Midnight.
Workplace Adjustments and Accommodations It is important that you consider at an early stage of the process if you would like to request arrangements that will assist you in completing the selection process. For example, in relation to disability; a neurodiverse condition such as dyslexia; pregnancy; religion or belief; or injury etc. Any requests for workplace adjustments will be treated with the utmost confidence.
Cheshire Fire and Rescue Service (CFRS) is committed to keeping vulnerable adults, children and young people safe from harm in all of the work that CFRS undertakes. CFRS recognises that it has a legal and moral obligation to safeguard these groups of people. Furthermore, it acknowledges that the protection of vulnerable adults, children and young people from harm is the responsibility of everybody within the organisation.
We are committed to fostering a diverse and inclusive leadership team and strongly encourage applications from individuals of all backgrounds, particularly those from groups historically underrepresented in the fire and rescue service. We value a broad range of perspectives and experiences, and welcome candidates who can demonstrate the strategic insight, leadership capability, and commitment to excellence that this role demands.
12/11/2025
Full time
Title : Head of Digital, Data & Technology
Location: Cheshire Fire and Rescue Service Headquarters, Sadler Road, Winsford, CW7 2FQ
Hours: 37 hours per week (Permanent, Full Time Position)
Salary: £74,934.96 - £82,220.47 per annum based on experience
Closing date: Sunday 23 November 2025 at midnight
Cheshire Fire and Rescue Service (CFRS) is a high-performing, innovative and progressive organisation focused on delivering outstanding prevention, protection and response services to achieve its vision; a Cheshire where there are no deaths, injuries or damage from fires and other emergencies.
The Service is seeking a dynamic leader with a passion for technology and innovation to join its Senior Leadership Team as the new Head of Digital, Data and Technology. Reporting directly to the Deputy Chief Fire Officer, the successful candidate will be the driving force behind our IT and digital transformation agenda. Providing strategic direction and planning alongside operational management, the head of service will ensure effective delivery of all IT systems and services and will champion a culture of continuous improvement using digital tools and technology.
The Service is in the process of re-establishing its ICT function after some time being provided externally. The post holder will be responsible for leading the strategic development of the department; shaping the future operating model, managing the transition, and developing new and transformational ways of working to improve performance and standards and ensure compliance.
This is an exciting opportunity for an ambitious, forward-thinking individual, with the right technical knowledge and leadership skills to shape the digital vision, strategy and roadmap for the Service.
We are dedicated to advancing gender diversity at all levels of our organisation and strongly encourage applications from women, particularly for senior leadership roles where female representation remains limited across the fire and rescue service. We recognise that talent and potential are not defined solely by traditional career paths or checklists of experience, and we welcome applicants who can bring strategic vision, leadership, and a fresh perspective to this position.
Please note, all applications will be assessed purely on merit.
To apply candidates are required to submit a CV accompanied by a supporting statement of up to 2,000 words, that demonstrates suitability and provides relevant examples against the job description and person specification which can be found within the recruitment pack on our website at http://www.cheshirefire.gov.uk/
These should be emailed to recruitment@cheshirefire.gov.uk quoting job reference number 41/25/HDDT.
For an informal discussion about the role please contact the Executive Support team on 01606 868816 to arrange a telephone call with Katie Whitehead, Head of Service Improvement.
Closing Date for Applications: 23/11/2025 Midnight.
Workplace Adjustments and Accommodations It is important that you consider at an early stage of the process if you would like to request arrangements that will assist you in completing the selection process. For example, in relation to disability; a neurodiverse condition such as dyslexia; pregnancy; religion or belief; or injury etc. Any requests for workplace adjustments will be treated with the utmost confidence.
Cheshire Fire and Rescue Service (CFRS) is committed to keeping vulnerable adults, children and young people safe from harm in all of the work that CFRS undertakes. CFRS recognises that it has a legal and moral obligation to safeguard these groups of people. Furthermore, it acknowledges that the protection of vulnerable adults, children and young people from harm is the responsibility of everybody within the organisation.
We are committed to fostering a diverse and inclusive leadership team and strongly encourage applications from individuals of all backgrounds, particularly those from groups historically underrepresented in the fire and rescue service. We value a broad range of perspectives and experiences, and welcome candidates who can demonstrate the strategic insight, leadership capability, and commitment to excellence that this role demands.
Senior Officer Digital Optimisation Salary: £38,999 - £43,105 Contract: Permanent contract Reports to: Head of Digital Fundraising, UK for UNHCR Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model) Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams JOB PURPOSE We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR s testing and optimisation strategy to improve conversion rates and user experience online, including our website, donation pages, and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products. The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees. An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms playing a key part in UNHCR s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life. You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams. Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR work in partnership with displaced communities to deliver emergency relief such as shelter, medical care and life-saving supplies to people fleeing conflict and persecution. We also support education and livelihood opportunities that enable people to rebuild their lives and lead their own solutions over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. Role Responsibilities Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions. Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives. Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary. Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise. Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions. Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation. Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour. Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results. Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly. Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field. Share creative and insights with UK colleagues, global teams, and HQ. Participate in training seminars, workshops, and skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. Personal Attributes and Experience Essential Experience Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector. Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. Experience of using digital channels for lead acquisition and conversion to grow income. Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic. Experience of working with external agencies and suppliers. Essential Skills/Knowledge Experience of using Google Analytics or other web behavioural analytics tools. Experience with experimentation tools like Optimisely or similar. Strong project management and stakeholder management experience. Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences. Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy. Proven proficiency with design principles and tools (Canva/Adobe suite). Able to demonstrate flexibility and do what it takes to get the job done. Understanding of HTML and other coding languages. Able to juggle and prioritise multiple tasks and meeting programme deadlines. Strong presentation, communication (written and verbal) and interpersonal skills. Excellent stakeholder and relationship management. An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication. Desirable Skills/Experience An understanding of digital fundraising practices and principles Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous). Knowledge or experience working with Salesforce (or similar CRM platform). Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms). Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many ways, including flexible hours. Please don t be afraid to speak to us about this during initial conversations, so we can explore what s possible. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days annual leave per annum plus 8 bank holidays (pro-rata for part-time working). WeCare Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more. Hybrid home-working model with dedicated Team Days in the office. Toothfairy dental app. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Staff socials. Financial Pension scheme with an employer contribution of 8%. . click apply for full job details
01/10/2025
Full time
Senior Officer Digital Optimisation Salary: £38,999 - £43,105 Contract: Permanent contract Reports to: Head of Digital Fundraising, UK for UNHCR Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model) Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams JOB PURPOSE We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR s testing and optimisation strategy to improve conversion rates and user experience online, including our website, donation pages, and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products. The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees. An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms playing a key part in UNHCR s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life. You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams. Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR work in partnership with displaced communities to deliver emergency relief such as shelter, medical care and life-saving supplies to people fleeing conflict and persecution. We also support education and livelihood opportunities that enable people to rebuild their lives and lead their own solutions over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. Role Responsibilities Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions. Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives. Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary. Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise. Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions. Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation. Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour. Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results. Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly. Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field. Share creative and insights with UK colleagues, global teams, and HQ. Participate in training seminars, workshops, and skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. Personal Attributes and Experience Essential Experience Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector. Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. Experience of using digital channels for lead acquisition and conversion to grow income. Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic. Experience of working with external agencies and suppliers. Essential Skills/Knowledge Experience of using Google Analytics or other web behavioural analytics tools. Experience with experimentation tools like Optimisely or similar. Strong project management and stakeholder management experience. Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences. Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy. Proven proficiency with design principles and tools (Canva/Adobe suite). Able to demonstrate flexibility and do what it takes to get the job done. Understanding of HTML and other coding languages. Able to juggle and prioritise multiple tasks and meeting programme deadlines. Strong presentation, communication (written and verbal) and interpersonal skills. Excellent stakeholder and relationship management. An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication. Desirable Skills/Experience An understanding of digital fundraising practices and principles Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous). Knowledge or experience working with Salesforce (or similar CRM platform). Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms). Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many ways, including flexible hours. Please don t be afraid to speak to us about this during initial conversations, so we can explore what s possible. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days annual leave per annum plus 8 bank holidays (pro-rata for part-time working). WeCare Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more. Hybrid home-working model with dedicated Team Days in the office. Toothfairy dental app. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Staff socials. Financial Pension scheme with an employer contribution of 8%. . click apply for full job details
About the roleAs a Security Vetting Officer with expertise in risk management, you will collaborate with our client's department. You will be responsible for risk management and compliance. Our client is currently looking for a recruit in joining their current team, below are the job details for your reference:You can also ask our friendly recruitment team for any questions you may have about the role, between 09.00am till 17.00pm Monday to Friday.Shifts: Monday to Friday (37.5 hours) Roles and Responsibilities:We are seeking a highly responsible and detail-oriented Security Vetting Officer to join our secure operations team in Hatfield. This role is pivotal in safeguarding our organisation and customers by ensuring that only appropriately cleared individuals gain access to sensitive environments. It requires a high level of integrity, sound judgement, and the ability to work with discretion and professionalism. You will be confident using computer systems, including Microsoft Office, and possess strong communication skills - both written and verbal. A proactive mindset, excellent organisational skills, and a commitment to continuous learning are essential. About the TeamYou'll join a small, trusted team operating within a secure area of our Hatfield office. The team is responsible for managing and processing security vetting applications for individuals requiring access to government and customer sites. You'll work from a defined screening policy and use a range of secure systems and third-party tools to assess applications, verify information, and make informed decisions. Full training will be provided, but the role demands a high level of personal accountability, attention to detail, and the ability to manage sensitive information with the utmost confidentiality. Key Responsibilities Process and progress security clearance applications, proactively chasing outstanding information to avoid delays. Monitor and manage government security clearances (CTC, SC, DV) via the UKSV portal (NSVS), ensuring compliance with national security protocols and internal policies. Make evidence-based, risk-informed decisions on clearance outcomes in line with policy and vetting frameworks. Conduct background checks and validate applicant information using secure third-party systems. Maintain accurate and up-to-date records across multiple secure platforms. Respond to queries via Microsoft Teams, email, and telephone, often requiring clarification and follow-up. Compile and present management information reports using Microsoft Excel. Contribute to team meetings and continuous improvement initiatives. Uphold strict confidentiality and always adhere to data protection and information security standards. Skills & Experience We are seeking a highly responsible and detail oriented Security Vetting Officer to join our secure operations team in Hatfield. This role is pivotal in safeguarding our organisation and customers by ensuring that only appropriately cleared individuals gain access to sensitive environments. It requires a high level of integrity, sound judgement, and the ability to work with discretion and professionalism. You will be confident using computer systems, including Microsoft Office, and possess strong communication skills - both written and verbal. A proactive mindset, excellent organisational skills, and a commitment to continuous learning are essential. About the Team You'll join a small, trusted team operating within a secure area of our Hatfield office. The team is responsible for managing and processing security vetting applications for individuals requiring access to government and customer sites. You'll work from a defined screening policy and use a range of secure systems and third-party tools to assess applications, verify information, and make informed decisions. Full training will be provided, but the role demands a high level of personal accountability, attention to detail, and the ability to manage sensitive information with the utmost confidentiality. Key Responsibilities Process and progress security clearance applications, proactively chasing outstanding information to avoid delays. Monitor and manage government security clearances (CTC, SC, DV) via the UKSV portal (NSVS), ensuring compliance with national security protocols and internal policies. Make evidence-based, risk informed decisions on clearance outcomes in line with policy and vetting frameworks. Conduct background checks and validate applicant information using secure third-party systems. Maintain accurate and up-to-date records across multiple secure platforms. Respond to queries via Microsoft Teams, email, and telephone, often requiring clarification and follow-up. Compile and present management information reports using Microsoft Excel. Contribute to team meetings and continuous improvement initiatives. Uphold strict confidentiality and always adhere to data protection and information security standards. Skills & Experience SC Clearance Mandatory : Must have been resident in the UK for the past 5 years and be willing to undergo government and customer-specific security clearance. Proficient in Microsoft Office (Word, Excel, Outlook). Strong organisational skills with the ability to manage competing priorities. Demonstrated experience in administrative or compliance-focused roles with a high degree of accuracy. Excellent interpersonal and written communication skills. Analytical thinker with a proactive, problem-solving approach. Proven ability to handle sensitive information with discretion and professionalism. Risk and Compliance Impact Security Vetting Officers play a critical role in national and organisational security. Their decisions directly impact who is granted access to sensitive environments. Errors in judgement or process can result in reputational damage, legal non-compliance, and increased risk of insider threats. This role is a specialist function requiring a high level of trust, responsibility, and alignment with government security standards. What's in it for you? - Rate £18.82/Hr through UMB £14.50/Hr through basic PAYE £16.46/Hr through Premium PAYE Contract 3 months 20th Oct - 23rd Jan Location Hatfield Business Park Hatfield Avenue - Hatfield AL10 9TW Hours: 09:00 to 17:30 (30 mins lunch) Next Steps Once you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process. If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better. We look forward to speaking to you! Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
01/10/2025
Contractor
About the roleAs a Security Vetting Officer with expertise in risk management, you will collaborate with our client's department. You will be responsible for risk management and compliance. Our client is currently looking for a recruit in joining their current team, below are the job details for your reference:You can also ask our friendly recruitment team for any questions you may have about the role, between 09.00am till 17.00pm Monday to Friday.Shifts: Monday to Friday (37.5 hours) Roles and Responsibilities:We are seeking a highly responsible and detail-oriented Security Vetting Officer to join our secure operations team in Hatfield. This role is pivotal in safeguarding our organisation and customers by ensuring that only appropriately cleared individuals gain access to sensitive environments. It requires a high level of integrity, sound judgement, and the ability to work with discretion and professionalism. You will be confident using computer systems, including Microsoft Office, and possess strong communication skills - both written and verbal. A proactive mindset, excellent organisational skills, and a commitment to continuous learning are essential. About the TeamYou'll join a small, trusted team operating within a secure area of our Hatfield office. The team is responsible for managing and processing security vetting applications for individuals requiring access to government and customer sites. You'll work from a defined screening policy and use a range of secure systems and third-party tools to assess applications, verify information, and make informed decisions. Full training will be provided, but the role demands a high level of personal accountability, attention to detail, and the ability to manage sensitive information with the utmost confidentiality. Key Responsibilities Process and progress security clearance applications, proactively chasing outstanding information to avoid delays. Monitor and manage government security clearances (CTC, SC, DV) via the UKSV portal (NSVS), ensuring compliance with national security protocols and internal policies. Make evidence-based, risk-informed decisions on clearance outcomes in line with policy and vetting frameworks. Conduct background checks and validate applicant information using secure third-party systems. Maintain accurate and up-to-date records across multiple secure platforms. Respond to queries via Microsoft Teams, email, and telephone, often requiring clarification and follow-up. Compile and present management information reports using Microsoft Excel. Contribute to team meetings and continuous improvement initiatives. Uphold strict confidentiality and always adhere to data protection and information security standards. Skills & Experience We are seeking a highly responsible and detail oriented Security Vetting Officer to join our secure operations team in Hatfield. This role is pivotal in safeguarding our organisation and customers by ensuring that only appropriately cleared individuals gain access to sensitive environments. It requires a high level of integrity, sound judgement, and the ability to work with discretion and professionalism. You will be confident using computer systems, including Microsoft Office, and possess strong communication skills - both written and verbal. A proactive mindset, excellent organisational skills, and a commitment to continuous learning are essential. About the Team You'll join a small, trusted team operating within a secure area of our Hatfield office. The team is responsible for managing and processing security vetting applications for individuals requiring access to government and customer sites. You'll work from a defined screening policy and use a range of secure systems and third-party tools to assess applications, verify information, and make informed decisions. Full training will be provided, but the role demands a high level of personal accountability, attention to detail, and the ability to manage sensitive information with the utmost confidentiality. Key Responsibilities Process and progress security clearance applications, proactively chasing outstanding information to avoid delays. Monitor and manage government security clearances (CTC, SC, DV) via the UKSV portal (NSVS), ensuring compliance with national security protocols and internal policies. Make evidence-based, risk informed decisions on clearance outcomes in line with policy and vetting frameworks. Conduct background checks and validate applicant information using secure third-party systems. Maintain accurate and up-to-date records across multiple secure platforms. Respond to queries via Microsoft Teams, email, and telephone, often requiring clarification and follow-up. Compile and present management information reports using Microsoft Excel. Contribute to team meetings and continuous improvement initiatives. Uphold strict confidentiality and always adhere to data protection and information security standards. Skills & Experience SC Clearance Mandatory : Must have been resident in the UK for the past 5 years and be willing to undergo government and customer-specific security clearance. Proficient in Microsoft Office (Word, Excel, Outlook). Strong organisational skills with the ability to manage competing priorities. Demonstrated experience in administrative or compliance-focused roles with a high degree of accuracy. Excellent interpersonal and written communication skills. Analytical thinker with a proactive, problem-solving approach. Proven ability to handle sensitive information with discretion and professionalism. Risk and Compliance Impact Security Vetting Officers play a critical role in national and organisational security. Their decisions directly impact who is granted access to sensitive environments. Errors in judgement or process can result in reputational damage, legal non-compliance, and increased risk of insider threats. This role is a specialist function requiring a high level of trust, responsibility, and alignment with government security standards. What's in it for you? - Rate £18.82/Hr through UMB £14.50/Hr through basic PAYE £16.46/Hr through Premium PAYE Contract 3 months 20th Oct - 23rd Jan Location Hatfield Business Park Hatfield Avenue - Hatfield AL10 9TW Hours: 09:00 to 17:30 (30 mins lunch) Next Steps Once you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process. If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better. We look forward to speaking to you! Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
WEST NORFOLK AND BOROUGH OF KING’S LYNN COUNCIL
King's Lynn and West Norfolk District, UK
Starting salary initially up to £42,500 per annum
Based at Kings Court Council Offices, King’s Lynn
Permanent – Full Time
If you have a keen interest in Cyber Security and would like to develop your skills and knowledge further in this area, we have rare opportunity for you to join our technical services team as the ICT Security/Cybersecurity Officer protecting the Council and its data from the cyber security threats.
Using your vast knowledge and experience, you will ensure both the on premise and cloud-based ICT networks are secure, employing new technologies to mitigate ongoing risks. You will also be the technical lead on Public Services Network compliance and Payment Card Industry (PCI) data security standard legislation.
You will develop and maintain the Council’s disaster recovery strategy, multi-platform server administration tasks, Internet/Network security procedures to always ensure the integrity of systems and data. You will also maintain and support the BCKLWN remote working environment.
You will have comprehensive working knowledge in ICT including of Windows based operating systems; modern PC architecture; maintaining IT Security and Networks, Data, and Internet Security. You will have excellent diagnostics skills, with the ability to process data with the highest levels of accuracy, handling confidential data sensitively. You will be able to communicate clearly and concisely, with excellent customer services skills to liaise with all levels across the Council.
If this sounds like the opportunity you are looking for, we would love to hear from you! In return we can offer you performance related pay, a generous annual leave entitlement which includes an office closure between Christmas and New Year, flexible/hybrid working opportunities and membership of the local government pension scheme.
Please note, this appointment is subject to Baseline Personnel Security Standard, which is minimum standard security checks, this includes a verification of 3 years history, and a satisfactory basic Disclosure and Barring Service Certificate
Closing date: 12 September 2024.
22/08/2024
Full time
Starting salary initially up to £42,500 per annum
Based at Kings Court Council Offices, King’s Lynn
Permanent – Full Time
If you have a keen interest in Cyber Security and would like to develop your skills and knowledge further in this area, we have rare opportunity for you to join our technical services team as the ICT Security/Cybersecurity Officer protecting the Council and its data from the cyber security threats.
Using your vast knowledge and experience, you will ensure both the on premise and cloud-based ICT networks are secure, employing new technologies to mitigate ongoing risks. You will also be the technical lead on Public Services Network compliance and Payment Card Industry (PCI) data security standard legislation.
You will develop and maintain the Council’s disaster recovery strategy, multi-platform server administration tasks, Internet/Network security procedures to always ensure the integrity of systems and data. You will also maintain and support the BCKLWN remote working environment.
You will have comprehensive working knowledge in ICT including of Windows based operating systems; modern PC architecture; maintaining IT Security and Networks, Data, and Internet Security. You will have excellent diagnostics skills, with the ability to process data with the highest levels of accuracy, handling confidential data sensitively. You will be able to communicate clearly and concisely, with excellent customer services skills to liaise with all levels across the Council.
If this sounds like the opportunity you are looking for, we would love to hear from you! In return we can offer you performance related pay, a generous annual leave entitlement which includes an office closure between Christmas and New Year, flexible/hybrid working opportunities and membership of the local government pension scheme.
Please note, this appointment is subject to Baseline Personnel Security Standard, which is minimum standard security checks, this includes a verification of 3 years history, and a satisfactory basic Disclosure and Barring Service Certificate
Closing date: 12 September 2024.
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
20/12/2023
Full time
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
05/06/2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Global Data Protection Officer Location: Cambridge, UK / Macclesfield, UK / Gothenburg, SWE Competitive salary and benefits package The Global Data Protection Officer functions at an advanced level of complexity spanning data processing activities across the enterprise. The role reports to the Head of Operations and Innovation for Global Compliance and has a dotted-line into the Deputy Chief Compliance Officer to ensure direct access to both Senior Management and the Audit Committee of the Board of Directors with respect to data privacy matters. The GDPO serves as the Data Protection Officer for AZ in jurisdictions in which a DPO is a central role to privacy governance, including, but not limited to the EU, UK, Brazil, etc. The GDPO will be the central point of contact for data subjects and supervisory authorities. In addition to EU/UK data protection officer responsibilities, this role is also responsible for global horizon scanning and providing advice and oversight based upon strong subject matter expertise and guidance across the elements of an effective compliance program with respect to data privacy. The GDPO works closely with the rest of the Data Privacy Office and broader compliance organisation to enhance privacy risk management and compliance while embedding and fostering a privacy mindset across AZ. Typical Accountabilities Company representative for data subjects and supervisory authorities: Point of contact for supervisory authorities related to AZ data processing activities and data subjects Maintain required licenses, registrations and other local regulatory requirements to enable compliant processing and transfer of personal data within the AZ Group and among AZ partners/vendors (e.g., Binding Corporate Rules) Oversight of responses to subject access requests Consult with members of the Global Privacy Office when required on data protection impact assessments and serve as contact to authorities as required on data protection impact assessments and other privacy impact assessments Reporting of significant and/or serious breaches (whether requiring external notice or otherwise), including advice on remediation measure, related oversight and trend analysis All Deputy Data Privacy Officers will have a dotted-line to the GDPO to ensure he/she is able to effectively communicate with data subjects and cooperate with supervisory authorities as needed Partner with the Global Assurance team within Global Compliance, Internal Audit and independent auditing resources (where necessary) to monitor compliance with applicable data protection and privacy laws and broader data privacy requirements and provide assurance on effectiveness of our global compliance program with respect to data privacy risk Advisor (in consultation with Global Privacy Officer Leadership, legal, outside counsel and local resources as necessary) for members of the Privacy Office and other Global Compliance personnel in their support of the business and evolution of the global privacy program with respect to: Company policy and implementation Data protection impact assessments Ongoing monitoring and enhancing risk assurance capabilities Evolving expectations of supervisory authorities Remediation and continuous improvement activities Unique, novel or high risk business activities or projects as needed As the leader of AZ Privacy Risk and Assurance function, manage horizon scanning for key jurisdictions globally related to regulatory developments, proposed legislations, expectations of supervisory authorities and best practices (in consultation with legal, external counsel and local resources as needed) Collaborating with the members of the Privacy Office, Data Privacy Forums/DDPOs and broader Global Compliance committee, as well as key stakeholders from IT, HR, and the business, to fulfil his/her responsibilities and to foster a global privacy mindset across AZ. Education, Qualifications, Skills and Experience Essential: Legal degree or qualifications with extensive experience in privacy law and/or Data Privacy Programs. In-depth knowledge of GDPR, EU/EEA local data protection legislation, UK Privacy Act and UK GDPR, familiarity with US, China and other local data privacy regulations Significant experience and knowledge of privacy program elements and best practices/tools Substantial experience working in a multi-national and multi-regional organization in a highly regulated sector Familiarity with data processing operations in the Global Bio- pharmaceutical sector Significant experience in pharmaceuticals or a related industry; corporate governance, health care regulations, laws and standards Excellent analytical, written and oral communications skills Strong collaborative, partnering, and interpersonal skills, ability to influence across different levels and sectors of the organisation Strong experience speaking to and working with senior leaders, including Board members and executive team members Demonstrated ability to work independently High ethical standards, trustworthy, operating with absolute discretion Demonstrated ability to remain independent and objective while collaborating effectively with stakeholders Desirable In-depth knowledge of US federal and state privacy regulations and China privacy/cyber-security regulations IAPP certifications (e.g., CIPP/US, CIPT, CIPM) CIPP certification High degree of digital literacy, familiarity with use of AI, machine learning and automation in across different business applications (e.g., marketing, business services and processes, research and drug development activities) Familiarity with computer security frameworks and technologies Experience interacting with regulatory authorities, auditors, inspectors, and other third external assurance stakeholders Why AstraZeneca? At AstraZeneca we're dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There's no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth and development. We're on an exciting journey to pioneer the future of healthcare. So, what's next? Are you already imagining yourself joining our team? Good, because we can't wait to hear from you! Where can I find out more? Our Social Media, Follow AstraZeneca on LinkedIn Follow AstraZeneca on Facebook Follow AstraZeneca on Instagram r Job open date: 09/09/2022 Job closing date: 30/09/2022
23/09/2022
Full time
Global Data Protection Officer Location: Cambridge, UK / Macclesfield, UK / Gothenburg, SWE Competitive salary and benefits package The Global Data Protection Officer functions at an advanced level of complexity spanning data processing activities across the enterprise. The role reports to the Head of Operations and Innovation for Global Compliance and has a dotted-line into the Deputy Chief Compliance Officer to ensure direct access to both Senior Management and the Audit Committee of the Board of Directors with respect to data privacy matters. The GDPO serves as the Data Protection Officer for AZ in jurisdictions in which a DPO is a central role to privacy governance, including, but not limited to the EU, UK, Brazil, etc. The GDPO will be the central point of contact for data subjects and supervisory authorities. In addition to EU/UK data protection officer responsibilities, this role is also responsible for global horizon scanning and providing advice and oversight based upon strong subject matter expertise and guidance across the elements of an effective compliance program with respect to data privacy. The GDPO works closely with the rest of the Data Privacy Office and broader compliance organisation to enhance privacy risk management and compliance while embedding and fostering a privacy mindset across AZ. Typical Accountabilities Company representative for data subjects and supervisory authorities: Point of contact for supervisory authorities related to AZ data processing activities and data subjects Maintain required licenses, registrations and other local regulatory requirements to enable compliant processing and transfer of personal data within the AZ Group and among AZ partners/vendors (e.g., Binding Corporate Rules) Oversight of responses to subject access requests Consult with members of the Global Privacy Office when required on data protection impact assessments and serve as contact to authorities as required on data protection impact assessments and other privacy impact assessments Reporting of significant and/or serious breaches (whether requiring external notice or otherwise), including advice on remediation measure, related oversight and trend analysis All Deputy Data Privacy Officers will have a dotted-line to the GDPO to ensure he/she is able to effectively communicate with data subjects and cooperate with supervisory authorities as needed Partner with the Global Assurance team within Global Compliance, Internal Audit and independent auditing resources (where necessary) to monitor compliance with applicable data protection and privacy laws and broader data privacy requirements and provide assurance on effectiveness of our global compliance program with respect to data privacy risk Advisor (in consultation with Global Privacy Officer Leadership, legal, outside counsel and local resources as necessary) for members of the Privacy Office and other Global Compliance personnel in their support of the business and evolution of the global privacy program with respect to: Company policy and implementation Data protection impact assessments Ongoing monitoring and enhancing risk assurance capabilities Evolving expectations of supervisory authorities Remediation and continuous improvement activities Unique, novel or high risk business activities or projects as needed As the leader of AZ Privacy Risk and Assurance function, manage horizon scanning for key jurisdictions globally related to regulatory developments, proposed legislations, expectations of supervisory authorities and best practices (in consultation with legal, external counsel and local resources as needed) Collaborating with the members of the Privacy Office, Data Privacy Forums/DDPOs and broader Global Compliance committee, as well as key stakeholders from IT, HR, and the business, to fulfil his/her responsibilities and to foster a global privacy mindset across AZ. Education, Qualifications, Skills and Experience Essential: Legal degree or qualifications with extensive experience in privacy law and/or Data Privacy Programs. In-depth knowledge of GDPR, EU/EEA local data protection legislation, UK Privacy Act and UK GDPR, familiarity with US, China and other local data privacy regulations Significant experience and knowledge of privacy program elements and best practices/tools Substantial experience working in a multi-national and multi-regional organization in a highly regulated sector Familiarity with data processing operations in the Global Bio- pharmaceutical sector Significant experience in pharmaceuticals or a related industry; corporate governance, health care regulations, laws and standards Excellent analytical, written and oral communications skills Strong collaborative, partnering, and interpersonal skills, ability to influence across different levels and sectors of the organisation Strong experience speaking to and working with senior leaders, including Board members and executive team members Demonstrated ability to work independently High ethical standards, trustworthy, operating with absolute discretion Demonstrated ability to remain independent and objective while collaborating effectively with stakeholders Desirable In-depth knowledge of US federal and state privacy regulations and China privacy/cyber-security regulations IAPP certifications (e.g., CIPP/US, CIPT, CIPM) CIPP certification High degree of digital literacy, familiarity with use of AI, machine learning and automation in across different business applications (e.g., marketing, business services and processes, research and drug development activities) Familiarity with computer security frameworks and technologies Experience interacting with regulatory authorities, auditors, inspectors, and other third external assurance stakeholders Why AstraZeneca? At AstraZeneca we're dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There's no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth and development. We're on an exciting journey to pioneer the future of healthcare. So, what's next? Are you already imagining yourself joining our team? Good, because we can't wait to hear from you! Where can I find out more? Our Social Media, Follow AstraZeneca on LinkedIn Follow AstraZeneca on Facebook Follow AstraZeneca on Instagram r Job open date: 09/09/2022 Job closing date: 30/09/2022
Do you have an interest in data protection, would you be interested in learning more about how this topic is handled in a school setting and to support schools in ensuring they are compliant with current data protection policies, and the GDPR? We are happy to discuss a flexible approach to work, including part-time, term-time only, school hours etc. Whether you are new to working in education or have been in the industry for many years; this challenging new role will give you an exclusive insight into the everyday issues facing school staff around compliance of the 2018 Data Protection Act (and associated UK GDPR legislation). With every establishment we support having such unique ways of working, you will support the ICT Service Data Protection and MIS consultant with ensuring that not only the everyday questions are answered effectively and efficiently in line with current legislation, but also to take responsibility for logging, auditing, and monitoring a school's level of data compliance using our internal systems and resources. The ICT Service is a team of 45 staff working with schools in many ways. You would be part of the Learning and Management Consultant team eventually providing an initial point of contact for all the schools who currently subscribe to our DPO Service. You will also provide support (or cover) for associated training sessions as required. As well as the front-end support, there will be essential administrative duties that will need to be completed to ensure the service provided remains to the high quality our subscribers have come to expect. You will also be tasked with contributing to mailshots and newsletters as required. We expect that all candidates will either have a current approved data protection-based qualification or where necessary will be willing to complete this in their first year of appointment. It is essential that you have access to your own vehicle as travel will be required.
21/09/2022
Full time
Do you have an interest in data protection, would you be interested in learning more about how this topic is handled in a school setting and to support schools in ensuring they are compliant with current data protection policies, and the GDPR? We are happy to discuss a flexible approach to work, including part-time, term-time only, school hours etc. Whether you are new to working in education or have been in the industry for many years; this challenging new role will give you an exclusive insight into the everyday issues facing school staff around compliance of the 2018 Data Protection Act (and associated UK GDPR legislation). With every establishment we support having such unique ways of working, you will support the ICT Service Data Protection and MIS consultant with ensuring that not only the everyday questions are answered effectively and efficiently in line with current legislation, but also to take responsibility for logging, auditing, and monitoring a school's level of data compliance using our internal systems and resources. The ICT Service is a team of 45 staff working with schools in many ways. You would be part of the Learning and Management Consultant team eventually providing an initial point of contact for all the schools who currently subscribe to our DPO Service. You will also provide support (or cover) for associated training sessions as required. As well as the front-end support, there will be essential administrative duties that will need to be completed to ensure the service provided remains to the high quality our subscribers have come to expect. You will also be tasked with contributing to mailshots and newsletters as required. We expect that all candidates will either have a current approved data protection-based qualification or where necessary will be willing to complete this in their first year of appointment. It is essential that you have access to your own vehicle as travel will be required.
Business Information Security Officer My client is a leading television production company, and they are seeking a Business Information Security Officer. This person would be responsible for our client's IT Security governance, services, risk assessment, prevention & response activities. The Business Information Security Officer will have qualifications such as a CISSP, CCSK/CCSP, CISA/CISM, CRISC. They will be familiar with security standards, frameworks & legal requirements such as ISMS, ISO27001, NIST, COBIT, ITIL, GDPR/Data Protection Act 2018. There would be an expectation for this person to have a Minimum 5 years' experience in a similar role within IT Security for a multinational organisation and ideally also within streaming/TV/media services. The Business Information Security Officer will be liaising with any suppliers, including 3rd party supplier and consultancy personnel. Previous experience of this is a must, as well as an awareness of enterprise IT, security/Cloud solutions. Experience coordinating with outsourced/external service providers to implement & manage security solutions. Skills required: Project management experience with large scale multinational IT security projects. Ability to interpret, document, maintain and implement IT security policies. Experience coordinating and communicating IT security initiatives with a variety of international territories/cultures. Experience of supporting external IT auditors and similar compliance exercises. Awareness of enterprise IT, security/Cloud solutions. Understanding of the business relevance of information risks and the current trends, developments, concepts and controls of information security. Experience of performing, interpreting & remediating IT security vulnerability/risk assessments. Significant experience implementing security incident prevention measures and security incident response planning. Ability to articulate security advice and policy directly to key stakeholders. Experience coordinating with outsourced/external service providers to implement & manage security solutions. Excellent reporting skills. Strong interpersonal skills & excellent team player Ability to operate well under pressure with varying priorities Excellent time management skills. Deadline and results driven, ability to meet challenging deadlines. Excellent communication & presentation skills, to interact with senior management. Must be self-motivated, able to handle responsibility and to work in a fast paced and changing environment. Assertive, strong self-initiative, good communication, reporting, interpersonal and conflict resolution skills. Highly organised with ability to perform independently and prioritise workload. Ability to converse and liaise with both technical/non-technical people within the global organisation. Business Information Security Officer InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
05/11/2021
Full time
Business Information Security Officer My client is a leading television production company, and they are seeking a Business Information Security Officer. This person would be responsible for our client's IT Security governance, services, risk assessment, prevention & response activities. The Business Information Security Officer will have qualifications such as a CISSP, CCSK/CCSP, CISA/CISM, CRISC. They will be familiar with security standards, frameworks & legal requirements such as ISMS, ISO27001, NIST, COBIT, ITIL, GDPR/Data Protection Act 2018. There would be an expectation for this person to have a Minimum 5 years' experience in a similar role within IT Security for a multinational organisation and ideally also within streaming/TV/media services. The Business Information Security Officer will be liaising with any suppliers, including 3rd party supplier and consultancy personnel. Previous experience of this is a must, as well as an awareness of enterprise IT, security/Cloud solutions. Experience coordinating with outsourced/external service providers to implement & manage security solutions. Skills required: Project management experience with large scale multinational IT security projects. Ability to interpret, document, maintain and implement IT security policies. Experience coordinating and communicating IT security initiatives with a variety of international territories/cultures. Experience of supporting external IT auditors and similar compliance exercises. Awareness of enterprise IT, security/Cloud solutions. Understanding of the business relevance of information risks and the current trends, developments, concepts and controls of information security. Experience of performing, interpreting & remediating IT security vulnerability/risk assessments. Significant experience implementing security incident prevention measures and security incident response planning. Ability to articulate security advice and policy directly to key stakeholders. Experience coordinating with outsourced/external service providers to implement & manage security solutions. Excellent reporting skills. Strong interpersonal skills & excellent team player Ability to operate well under pressure with varying priorities Excellent time management skills. Deadline and results driven, ability to meet challenging deadlines. Excellent communication & presentation skills, to interact with senior management. Must be self-motivated, able to handle responsibility and to work in a fast paced and changing environment. Assertive, strong self-initiative, good communication, reporting, interpersonal and conflict resolution skills. Highly organised with ability to perform independently and prioritise workload. Ability to converse and liaise with both technical/non-technical people within the global organisation. Business Information Security Officer InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
Our local authority client has a 3-month contract vacancy (with the possibility of extension) for the role of an ICT SENIOR SUPPORT OFFICER, details as follows Job Purpose Provide technical and professional advice, support and guidance to clients, colleagues and partners. Undertake, research, development, implementation and management of project work and work streams relating to a range of information and communications technology (ICT) and services contributing to the overall development and planning as part of the annual Corporate ICT Work Programme. Responsibilities Collect, analyse, design and construct multifaceted information and communications technology products and services using experience and skills to select the appropriate tools and techniques needed from a range of sources to deliver a quality product or service within agreed resources, timescales or other business constraints including budgets. Define, support and document suitable technical and business related data and investigate complex information and communications products and services from a range of sources in order to inform and advise senior management and colleagues of any successes and/or failures. Explore and recommend options, in consultation and negotiation with partners, suppliers, clients and colleagues, which combine technical limitations with operational realities in order to deliver and maintain practical technical and business solutions for new or improved products, services, infrastructure, tools, methodologies or standards. Investigate problems, assess implications, undertake remedial or mitigation action, using own initiative, and recommend changes and modifications in order to correct large and/or complex information and communication technology products and services from specifications, to ensure that agreed business needs are met. Manage, maintain report and document contracts, projects, strategies and work streams for senior management, partners and clients to ensure that resources can be managed effectively and efficiently and projects, work streams or initiatives can be completed to schedule. Ensure that all work is carried out and documented using prescribed standards and methods to enable products and services to be operated and maintained efficiently while ensuring compliance with corporate standards and governance. Supervise junior staff including undertaking appraisals where necessary and taking responsibility for mentoring staff to ensure that best practice and specialist skills are shared. Identify needs and plan, organise and deliver meetings, events, workshops, reviews and training associated with complex issues and validate and evaluate such activities to develop the technical awareness and competency of clients, colleagues, and partners for use with new and existing business processes. Essential Requirements Degree level qualification in ICT, or a related field, or equivalent. Relevant specialist training - e.g. Foundation Certificate in ITIL Service Management etc. Practical experience of supporting the delivery of multiple projects within an IT or business environment. Proven successful system programming, testing and implementation experience. Front line ICT experience working with clients, suppliers and partners. Supervisory experience. Budget management experience. Experience of contributing to the production of ICT business cases, reports and/or options papers. Experience of evaluating different levels of compliance and policy. Understanding of data protection, freedom of information and confidentiality requirements. Familiarity with numerous computer programming languages and operating systems. Project management, planning and control techniques, processes, procedures and best practice - including PRINCE 2. If you have the necessary experience and qualifications to fulfill this role, please submit your CV ASAP.
04/11/2021
Contractor
Our local authority client has a 3-month contract vacancy (with the possibility of extension) for the role of an ICT SENIOR SUPPORT OFFICER, details as follows Job Purpose Provide technical and professional advice, support and guidance to clients, colleagues and partners. Undertake, research, development, implementation and management of project work and work streams relating to a range of information and communications technology (ICT) and services contributing to the overall development and planning as part of the annual Corporate ICT Work Programme. Responsibilities Collect, analyse, design and construct multifaceted information and communications technology products and services using experience and skills to select the appropriate tools and techniques needed from a range of sources to deliver a quality product or service within agreed resources, timescales or other business constraints including budgets. Define, support and document suitable technical and business related data and investigate complex information and communications products and services from a range of sources in order to inform and advise senior management and colleagues of any successes and/or failures. Explore and recommend options, in consultation and negotiation with partners, suppliers, clients and colleagues, which combine technical limitations with operational realities in order to deliver and maintain practical technical and business solutions for new or improved products, services, infrastructure, tools, methodologies or standards. Investigate problems, assess implications, undertake remedial or mitigation action, using own initiative, and recommend changes and modifications in order to correct large and/or complex information and communication technology products and services from specifications, to ensure that agreed business needs are met. Manage, maintain report and document contracts, projects, strategies and work streams for senior management, partners and clients to ensure that resources can be managed effectively and efficiently and projects, work streams or initiatives can be completed to schedule. Ensure that all work is carried out and documented using prescribed standards and methods to enable products and services to be operated and maintained efficiently while ensuring compliance with corporate standards and governance. Supervise junior staff including undertaking appraisals where necessary and taking responsibility for mentoring staff to ensure that best practice and specialist skills are shared. Identify needs and plan, organise and deliver meetings, events, workshops, reviews and training associated with complex issues and validate and evaluate such activities to develop the technical awareness and competency of clients, colleagues, and partners for use with new and existing business processes. Essential Requirements Degree level qualification in ICT, or a related field, or equivalent. Relevant specialist training - e.g. Foundation Certificate in ITIL Service Management etc. Practical experience of supporting the delivery of multiple projects within an IT or business environment. Proven successful system programming, testing and implementation experience. Front line ICT experience working with clients, suppliers and partners. Supervisory experience. Budget management experience. Experience of contributing to the production of ICT business cases, reports and/or options papers. Experience of evaluating different levels of compliance and policy. Understanding of data protection, freedom of information and confidentiality requirements. Familiarity with numerous computer programming languages and operating systems. Project management, planning and control techniques, processes, procedures and best practice - including PRINCE 2. If you have the necessary experience and qualifications to fulfill this role, please submit your CV ASAP.
We need an enthusiastic all-rounder to join our vibrant membership organisation representing over 7,000 NHS general practitioners and teams in nearly 1,200 GP practices. Londonwide Local Medical Committees provides pan-London leadership and shared committee services for its members from its modern headquarters in Euston. This is a particularly challenging and rewarding time to be working in ICT support, and we are seeking a corporate ICT professional to join a dynamic team who also have responsibility for communications, media and marketing. This role will work with a number of existing hardware, software and web-based systems, alongside deploying new ones and supporting colleagues to get the best out of the technology available to them. You'll need to be multi-talented to support the organisation's corporate communications, marketing and ICT functions by balancing a varied workload, which includes: supporting the Communications and ICT Manager in providing an IT Helpdesk; providing IT solutions and support to the organisation; designing and producing high-quality communications; disseminating e-marking information via the Salesforce mass email system; supporting the development and maintenance of our new website; providing regular analytical reports on all communications channels; ensuring that the organisation's views and programmes are effectively communicated. To be successful, you will be able to apply skills ideally gained working in a communications or membership setting and/or from a relevant degree subject. Experience of web design,content management systems, design packages, MS Office 365 products, technical support (software) and data compliance would be an advantage. In return, we offer a competitive salary plus employer contributions of 16% of salary into the group personal pension scheme. Other benefits include 25 days' annual leave, regular home working and flexi time. To apply for this position, please visit our website via the Apply button to view the job description and person specification for this role. Closing date: 9am on Wednesday 10 November 2021 ; however, the post may close earlier if there are a very high number of responses. Shortlisted candidates only will be contacted after close of applications. Interviews will be via Zoom and are planned for Wednesday 17 November 2021. Please advise us in your cover letter if you are unavailable on this date.
04/11/2021
Full time
We need an enthusiastic all-rounder to join our vibrant membership organisation representing over 7,000 NHS general practitioners and teams in nearly 1,200 GP practices. Londonwide Local Medical Committees provides pan-London leadership and shared committee services for its members from its modern headquarters in Euston. This is a particularly challenging and rewarding time to be working in ICT support, and we are seeking a corporate ICT professional to join a dynamic team who also have responsibility for communications, media and marketing. This role will work with a number of existing hardware, software and web-based systems, alongside deploying new ones and supporting colleagues to get the best out of the technology available to them. You'll need to be multi-talented to support the organisation's corporate communications, marketing and ICT functions by balancing a varied workload, which includes: supporting the Communications and ICT Manager in providing an IT Helpdesk; providing IT solutions and support to the organisation; designing and producing high-quality communications; disseminating e-marking information via the Salesforce mass email system; supporting the development and maintenance of our new website; providing regular analytical reports on all communications channels; ensuring that the organisation's views and programmes are effectively communicated. To be successful, you will be able to apply skills ideally gained working in a communications or membership setting and/or from a relevant degree subject. Experience of web design,content management systems, design packages, MS Office 365 products, technical support (software) and data compliance would be an advantage. In return, we offer a competitive salary plus employer contributions of 16% of salary into the group personal pension scheme. Other benefits include 25 days' annual leave, regular home working and flexi time. To apply for this position, please visit our website via the Apply button to view the job description and person specification for this role. Closing date: 9am on Wednesday 10 November 2021 ; however, the post may close earlier if there are a very high number of responses. Shortlisted candidates only will be contacted after close of applications. Interviews will be via Zoom and are planned for Wednesday 17 November 2021. Please advise us in your cover letter if you are unavailable on this date.
Mobile Device Support Officer
Location: South East London
Hours per week: 35
Our clients ICT Strategy division is actively recruiting for a Mobile Device Support Officer who will take ownership of issues relating to mobile technology and its application and seek solutions through personal research, liaison with external providers and other local government organisations. The Mobile Device Support Officer will lead on our clients drive to enable smarter ways of working through the introduction of mobile technology solutions while keeping corporate information secure. The successful candidate will, on behalf of and under the leadership and supervision of the Senior Support Engineer, undertake operational leadership of projects and project teams of various sizes developing whole organisational mobile solutions and vet any new mobile solutions prior to release into the live environment to ensure that they meet client and user requirements. The candidate will also provide first level support of all platforms (Android, iOS, Windows 10 Mobile, BlackBerry); identify, report and solve problems or escalate to supplier if necessary; review new OS versions, updates and test new mobile apps; register, manage and retire smart devices in mobile device management (MDM) system.
Essential Requirements:
• Minimum of A level standard.
• ITIL Foundation certificate and project management skills or certification.
• Ability to work unsupervised and on own initiative with accuracy and attention to detail.
• A commitment to improve the quality of service to the community.
• Ability to plan, prioritise and organise work in order to deliver objectives set by manager.
• Ability to communicate clearly and effectively (orally and in writing) and develop positive relationships that generate collaborative working, confidence and respect.
• Ability to develop practical and creative solutions to issues.
• Ability to ensure equal access to and treatment in employment and services, develop and implement perceptive and innovative approaches to positive action, develop policies and practices to combat unlawful discrimination.
• Willingness and ability to work flexible hours to meet the service requirements.
• Ability to promote and maintain high standards of professionalism, integrity and probity through personal conduct, use of appropriate procedures and compliance with standards.
• Understanding of Performance Management, able to define objectives for self.
• Excellent knowledge and understanding of mobile device solutions and their application in a business environment.
Main Duties and Responsibilities:
• To support the development and implementation of the policies and strategies that ensure the clients vision of e-enabled, seamless and integrated services are delivered.
• To deliver the clients Customer Focus Vision via the ICT strategy.
• On behalf of and under the leadership and supervision of the Support Team Manager to undertake operational leadership of projects and project teams of various sizes developing whole organisational mobile solutions.
• To implement the clients mobile strategy, working with company members and chief officers where necessary.
• To take ownership of issues relating to mobile technology and its application and seek solutions through personal research, liaison with external providers.
Technical experience in the following areas:
• First level support of all platforms
• BES12 and Blackberry support
• iOS, Android and Windows 10 Mobile
• Mobile Device Management – BES; MobileIron; Airwatch etc.
• User profile management
• Device maintenance and upgrade (iPad; iPhone; Samsung; BlackBerry)
• Ensure that an inventory is kept which details mobile devices in use across the clients which is regularly audited.
• Vet any new mobile solutions prior to release into the live environment to ensure that they meet clients and user requirements.
• To deliver a high quality, customer focused service, ensuring that ICT achieves its key objectives and targets in the most cost effective and efficient manner.
• To work across a very broad range of seniority (including Directors and Directorate leads) and be able to understand their mobile requirements and communicate our mobile vision regardless of their ICT literacy skills
• To undertake training and constructively take part in meetings, supervision, seminars and other events designed to improve communication and assist with the effective development of the post and post holder.
• To carry out any additional duties not listed above as allocated by the Support Team Manager.
• To achieve agreed service outcomes and outputs, and personal appraisal targets, as agreed by manager.
• Ensure all the services within the area(s) of responsibility are provided in accordance with the clients commitment to high quality service provision to users.
• Ensure that duties are undertaken with due regard and compliance with the Data Protection Act and other legislation.
• Carry out duties and responsibilities in accordance with the clients Health and Safety Policy and relevant legislation.
Staff Management:
• To line manage the Application Support Analyst.
• To manage staff performance, attendance and absenteeism, and, where necessary, take appropriate action within the client frameworks procedures.
• To assist with the recruitment, selection of staff within ICT.
• To adhere to the appropriate staff PRAD mechanisms in place and ensure that the performance and development of all staff is monitored accordingly
09/09/2016
Mobile Device Support Officer
Location: South East London
Hours per week: 35
Our clients ICT Strategy division is actively recruiting for a Mobile Device Support Officer who will take ownership of issues relating to mobile technology and its application and seek solutions through personal research, liaison with external providers and other local government organisations. The Mobile Device Support Officer will lead on our clients drive to enable smarter ways of working through the introduction of mobile technology solutions while keeping corporate information secure. The successful candidate will, on behalf of and under the leadership and supervision of the Senior Support Engineer, undertake operational leadership of projects and project teams of various sizes developing whole organisational mobile solutions and vet any new mobile solutions prior to release into the live environment to ensure that they meet client and user requirements. The candidate will also provide first level support of all platforms (Android, iOS, Windows 10 Mobile, BlackBerry); identify, report and solve problems or escalate to supplier if necessary; review new OS versions, updates and test new mobile apps; register, manage and retire smart devices in mobile device management (MDM) system.
Essential Requirements:
• Minimum of A level standard.
• ITIL Foundation certificate and project management skills or certification.
• Ability to work unsupervised and on own initiative with accuracy and attention to detail.
• A commitment to improve the quality of service to the community.
• Ability to plan, prioritise and organise work in order to deliver objectives set by manager.
• Ability to communicate clearly and effectively (orally and in writing) and develop positive relationships that generate collaborative working, confidence and respect.
• Ability to develop practical and creative solutions to issues.
• Ability to ensure equal access to and treatment in employment and services, develop and implement perceptive and innovative approaches to positive action, develop policies and practices to combat unlawful discrimination.
• Willingness and ability to work flexible hours to meet the service requirements.
• Ability to promote and maintain high standards of professionalism, integrity and probity through personal conduct, use of appropriate procedures and compliance with standards.
• Understanding of Performance Management, able to define objectives for self.
• Excellent knowledge and understanding of mobile device solutions and their application in a business environment.
Main Duties and Responsibilities:
• To support the development and implementation of the policies and strategies that ensure the clients vision of e-enabled, seamless and integrated services are delivered.
• To deliver the clients Customer Focus Vision via the ICT strategy.
• On behalf of and under the leadership and supervision of the Support Team Manager to undertake operational leadership of projects and project teams of various sizes developing whole organisational mobile solutions.
• To implement the clients mobile strategy, working with company members and chief officers where necessary.
• To take ownership of issues relating to mobile technology and its application and seek solutions through personal research, liaison with external providers.
Technical experience in the following areas:
• First level support of all platforms
• BES12 and Blackberry support
• iOS, Android and Windows 10 Mobile
• Mobile Device Management – BES; MobileIron; Airwatch etc.
• User profile management
• Device maintenance and upgrade (iPad; iPhone; Samsung; BlackBerry)
• Ensure that an inventory is kept which details mobile devices in use across the clients which is regularly audited.
• Vet any new mobile solutions prior to release into the live environment to ensure that they meet clients and user requirements.
• To deliver a high quality, customer focused service, ensuring that ICT achieves its key objectives and targets in the most cost effective and efficient manner.
• To work across a very broad range of seniority (including Directors and Directorate leads) and be able to understand their mobile requirements and communicate our mobile vision regardless of their ICT literacy skills
• To undertake training and constructively take part in meetings, supervision, seminars and other events designed to improve communication and assist with the effective development of the post and post holder.
• To carry out any additional duties not listed above as allocated by the Support Team Manager.
• To achieve agreed service outcomes and outputs, and personal appraisal targets, as agreed by manager.
• Ensure all the services within the area(s) of responsibility are provided in accordance with the clients commitment to high quality service provision to users.
• Ensure that duties are undertaken with due regard and compliance with the Data Protection Act and other legislation.
• Carry out duties and responsibilities in accordance with the clients Health and Safety Policy and relevant legislation.
Staff Management:
• To line manage the Application Support Analyst.
• To manage staff performance, attendance and absenteeism, and, where necessary, take appropriate action within the client frameworks procedures.
• To assist with the recruitment, selection of staff within ICT.
• To adhere to the appropriate staff PRAD mechanisms in place and ensure that the performance and development of all staff is monitored accordingly