Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 13 February 2026
About the role
The Delivery Manager plays a play a key enabling role in the successful delivery of digital solutions and services within the organisation. Sitting within the Product team, the role is responsible for driving requirements, capture, technical estimation and design, software engineering delivery, release and support for the development, ongoing enhancement and optimisation of products and services. The Delivery Manager ensures that their cross-functional team is well-supported, delivery is predictable, and that work is aligned with business priorities, and that processes and procedures are continually optimised to provide on-going value to the business. You will have a wide range of responsibilities in the following areas:
Planning and delivery management
Team support and facilitation
Stakeholder and communication management
Continuous improvement
About you
Educated to degree level or equivalent and evidence of relevant continued professional development in engineering, computer science or other equivalent technical disciplines
Experience of working in a software development, engineering or other related technical field is essential – ideally in a SaaS or web-based application environment.
Successful track record in delivering digital services to end-users and experience of working in fast-paced complex technical delivery environments.
Experienced in working with both new and legacy systems, and in maintaining a complex matrix of products and services.
Experience ideally in a highly regulated sector.
Familiar with agile and lean development methodologies and practices, and proven technical project management experience.
Strong planning and organising skills, with a strong focus on prioritisation and ability to identify trade-offs and decisions to others.
Embraces change and can effectively lead others through uncertainty.
Exceptional relationship builder who can work at all levels of the organisation to understand different perspectives, influence change and drive towards an impactful solution. Must be comfortable to challenge others’ thinking in a respectful way and be prepared to say “no” more often than “yes” to keep focussed on the most impactful priorities.
Strong critical thinking, problem-solving and troubleshooting skills. Highly analytical and able to integrate multiple data sources to form a view/opinion.
Strong result-focus and a proactive, hands-on approach, used to working in a fast moving/evolving environment and is able to engender a sense of urgency in others.
An articulate and impactful communicator who can ask challenging questions using a wide basis of technical knowledge and who can share highly technical information in an easy-to-understand way to business stakeholders and less experienced team members.
Strong customer focus with a desire to ensure that our future products and services make it simpler and easier to do business with Trinity
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
30/01/2026
Full time
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 13 February 2026
About the role
The Delivery Manager plays a play a key enabling role in the successful delivery of digital solutions and services within the organisation. Sitting within the Product team, the role is responsible for driving requirements, capture, technical estimation and design, software engineering delivery, release and support for the development, ongoing enhancement and optimisation of products and services. The Delivery Manager ensures that their cross-functional team is well-supported, delivery is predictable, and that work is aligned with business priorities, and that processes and procedures are continually optimised to provide on-going value to the business. You will have a wide range of responsibilities in the following areas:
Planning and delivery management
Team support and facilitation
Stakeholder and communication management
Continuous improvement
About you
Educated to degree level or equivalent and evidence of relevant continued professional development in engineering, computer science or other equivalent technical disciplines
Experience of working in a software development, engineering or other related technical field is essential – ideally in a SaaS or web-based application environment.
Successful track record in delivering digital services to end-users and experience of working in fast-paced complex technical delivery environments.
Experienced in working with both new and legacy systems, and in maintaining a complex matrix of products and services.
Experience ideally in a highly regulated sector.
Familiar with agile and lean development methodologies and practices, and proven technical project management experience.
Strong planning and organising skills, with a strong focus on prioritisation and ability to identify trade-offs and decisions to others.
Embraces change and can effectively lead others through uncertainty.
Exceptional relationship builder who can work at all levels of the organisation to understand different perspectives, influence change and drive towards an impactful solution. Must be comfortable to challenge others’ thinking in a respectful way and be prepared to say “no” more often than “yes” to keep focussed on the most impactful priorities.
Strong critical thinking, problem-solving and troubleshooting skills. Highly analytical and able to integrate multiple data sources to form a view/opinion.
Strong result-focus and a proactive, hands-on approach, used to working in a fast moving/evolving environment and is able to engender a sense of urgency in others.
An articulate and impactful communicator who can ask challenging questions using a wide basis of technical knowledge and who can share highly technical information in an easy-to-understand way to business stakeholders and less experienced team members.
Strong customer focus with a desire to ensure that our future products and services make it simpler and easier to do business with Trinity
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
Tilo are currently recruiting for a Customer Success Manager to join a leading SaaS company based in North Bristol. This is a hybrid role (3 days in and 2 from home). The position sits closely alongside the Product and Technical teams. A key focus of this role will be around demos, both virtual and face to face. There would be a longer term view to be involved in presentations, this wouldn't be for at least 6-12 months. The company are expanding rapidly and are great at offering career development opportunities. Moves into Product Management or Account Management are viable options, depending on what you want to do. If you are interested in finding out more, then please apply now!
14/03/2026
Full time
Tilo are currently recruiting for a Customer Success Manager to join a leading SaaS company based in North Bristol. This is a hybrid role (3 days in and 2 from home). The position sits closely alongside the Product and Technical teams. A key focus of this role will be around demos, both virtual and face to face. There would be a longer term view to be involved in presentations, this wouldn't be for at least 6-12 months. The company are expanding rapidly and are great at offering career development opportunities. Moves into Product Management or Account Management are viable options, depending on what you want to do. If you are interested in finding out more, then please apply now!
Ref: MGCON2820 Location: Stevenage (SG1) Hours: Monday to Friday 9am-5pm Pay: £725 per day via umbrella Duration: Ongoing Contract Long Term Duties The Head of Oracle Cloud Applications is responsible for the delivery, management, and optimisation of all Oracle Fusion (SaaS), PaaS and EPM applications across client Services. This role leads the Oracle Applications team, oversees the outsourced support providers and service performance, and ensures our Oracle platforms remain secure, reliable and aligned to business needs. Service Delivery Management - Coordinate with Senior Stakeholders across multiple business units and coordinate requirements. - Escalation point covering critical issues both technical and operational business incidents within the Oracle platforms. - Oversee incidents, service requests and change management processes. - Perform Audit of both internal and external support activities. - Manage environment strategy and release cycles across all Oracle instances. - Lead quarterly Oracle Cloud updates, patching and deployment activities. - Ensure optimal system performance, security, availability and resilience. - Own and maintain the change control process, including impact assessments. - Manage IT infrastructure refresh cycles with minimal business disruption. - Monitor, manage and optimise Oracle license utilisation and associated costs. - Enable the System Administration team to provide high quality user support. - Maintain robust access controls, permissions, and system security compliance. - Define and enforce governance policies, standards and best practice guidelines. - Ensure all system configuration, process flows and procedures are accurately documented. Outsourced Support Service Management - Manage the relationship and contract performance of the outsourced service provider (Mastek). - Ensure delivery of all contracted services including incident management, enhancements, release management, security monitoring and environment management. - Maintain a consistent reporting cadence and review monthly service reports. - Address performance gaps and raise improvement actions with the Service Delivery Manager. - Audit supplier compliance with Group policies including security and GDPR. Qualifications & Experience - Extensive experience supporting Oracle Cloud Applications (HR, Payroll, Financials, Procurement, Projects, Inventory, PBCS, ARCS, PaaS). - Strong knowledge of Oracle Fusion Cloud hosted solutions. - Experience of working in an ITILv4 compliant organisation. - Experience translating business requirements into technical or functional solutions. - Strong stakeholder management and communication skills at all business levels. - Background working with system implementers or managed service providers. - Experience across the full SDLC and BAU support environment. - Experience in service desk management, SLA/KPI governance, and supplier relationship management. - Commercial experience in contract management and issue resolution. - Strong financial awareness including budgeting and licence management. - Experience of system integrations and business intelligence tools. - Knowledge of information security principles.
13/03/2026
Contractor
Ref: MGCON2820 Location: Stevenage (SG1) Hours: Monday to Friday 9am-5pm Pay: £725 per day via umbrella Duration: Ongoing Contract Long Term Duties The Head of Oracle Cloud Applications is responsible for the delivery, management, and optimisation of all Oracle Fusion (SaaS), PaaS and EPM applications across client Services. This role leads the Oracle Applications team, oversees the outsourced support providers and service performance, and ensures our Oracle platforms remain secure, reliable and aligned to business needs. Service Delivery Management - Coordinate with Senior Stakeholders across multiple business units and coordinate requirements. - Escalation point covering critical issues both technical and operational business incidents within the Oracle platforms. - Oversee incidents, service requests and change management processes. - Perform Audit of both internal and external support activities. - Manage environment strategy and release cycles across all Oracle instances. - Lead quarterly Oracle Cloud updates, patching and deployment activities. - Ensure optimal system performance, security, availability and resilience. - Own and maintain the change control process, including impact assessments. - Manage IT infrastructure refresh cycles with minimal business disruption. - Monitor, manage and optimise Oracle license utilisation and associated costs. - Enable the System Administration team to provide high quality user support. - Maintain robust access controls, permissions, and system security compliance. - Define and enforce governance policies, standards and best practice guidelines. - Ensure all system configuration, process flows and procedures are accurately documented. Outsourced Support Service Management - Manage the relationship and contract performance of the outsourced service provider (Mastek). - Ensure delivery of all contracted services including incident management, enhancements, release management, security monitoring and environment management. - Maintain a consistent reporting cadence and review monthly service reports. - Address performance gaps and raise improvement actions with the Service Delivery Manager. - Audit supplier compliance with Group policies including security and GDPR. Qualifications & Experience - Extensive experience supporting Oracle Cloud Applications (HR, Payroll, Financials, Procurement, Projects, Inventory, PBCS, ARCS, PaaS). - Strong knowledge of Oracle Fusion Cloud hosted solutions. - Experience of working in an ITILv4 compliant organisation. - Experience translating business requirements into technical or functional solutions. - Strong stakeholder management and communication skills at all business levels. - Background working with system implementers or managed service providers. - Experience across the full SDLC and BAU support environment. - Experience in service desk management, SLA/KPI governance, and supplier relationship management. - Commercial experience in contract management and issue resolution. - Strong financial awareness including budgeting and licence management. - Experience of system integrations and business intelligence tools. - Knowledge of information security principles.
Service Delivery Manager We're looking for an experienced Service Delivery Manager/Digital Operations Manager to lead our digital operations, drive service excellence, and shape the future of our technology environment. What You'll Do Oversee daily operations of digital systems, applications, and infrastructure Lead and develop the application support function Ensure strong cyber security, GDPR compliance, and Cyber Essentials Plus standards Support successful technical project delivery Champion quality assurance and robust testing Identify opportunities to improve efficiency and optimise digital operations Act as the main point of contact for digital service performance and stakeholder communication What You'll Bring Proven experience in digital/IT operations management Strong leadership, communication, and problem-solving skills Solid understanding of infrastructure, application support, and project delivery Cyber security knowledge and compliance experience PCI-DSS experience (implementation or maintenance preferred) Cyber Essentials Plus experience (required) Background in SaaS or digital product environments Experience building internal teams and reducing MSP reliance Pragmatic approach to ITIL in a fast-moving business
13/03/2026
Full time
Service Delivery Manager We're looking for an experienced Service Delivery Manager/Digital Operations Manager to lead our digital operations, drive service excellence, and shape the future of our technology environment. What You'll Do Oversee daily operations of digital systems, applications, and infrastructure Lead and develop the application support function Ensure strong cyber security, GDPR compliance, and Cyber Essentials Plus standards Support successful technical project delivery Champion quality assurance and robust testing Identify opportunities to improve efficiency and optimise digital operations Act as the main point of contact for digital service performance and stakeholder communication What You'll Bring Proven experience in digital/IT operations management Strong leadership, communication, and problem-solving skills Solid understanding of infrastructure, application support, and project delivery Cyber security knowledge and compliance experience PCI-DSS experience (implementation or maintenance preferred) Cyber Essentials Plus experience (required) Background in SaaS or digital product environments Experience building internal teams and reducing MSP reliance Pragmatic approach to ITIL in a fast-moving business
Job Title: Oracle Cloud Support Manager Location: Stevenage Salary/Rate: £675 - £725 inside IR35 Start Date: April Job Type: Contract We are seeking an experienced Oracle Cloud Support Manager to lead the delivery, optimisation and support of enterprise Oracle Fusion Cloud applications across a complex, multi-business environment. This role will take ownership of the Oracle application estate (Fusion SaaS, PaaS and EPM), ensuring platforms remain secure, reliable and aligned to business needs while leading internal teams and managing outsourced support providers. Key responsibilities Lead the delivery and operational management of Oracle Fusion Cloud applications Oversee service performance, incidents, change management and release cycles Manage quarterly Oracle Cloud updates, patching and environment strategy Act as the senior escalation point for critical technical and business incidents Manage the relationship and performance of managed service providers Ensure governance, security compliance and effective licence utilisation Lead and develop the Oracle applications support team Key experience required Extensive experience supporting Oracle Fusion Cloud applications (HR, Finance, Procurement, Projects, EPM etc.) Strong understanding of Oracle SaaS, PaaS and EPM platforms Experience managing outsourced support providers and service delivery Strong stakeholder engagement across business and technology teams Knowledge of ITIL service management, SLAs and supplier governance If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
13/03/2026
Contractor
Job Title: Oracle Cloud Support Manager Location: Stevenage Salary/Rate: £675 - £725 inside IR35 Start Date: April Job Type: Contract We are seeking an experienced Oracle Cloud Support Manager to lead the delivery, optimisation and support of enterprise Oracle Fusion Cloud applications across a complex, multi-business environment. This role will take ownership of the Oracle application estate (Fusion SaaS, PaaS and EPM), ensuring platforms remain secure, reliable and aligned to business needs while leading internal teams and managing outsourced support providers. Key responsibilities Lead the delivery and operational management of Oracle Fusion Cloud applications Oversee service performance, incidents, change management and release cycles Manage quarterly Oracle Cloud updates, patching and environment strategy Act as the senior escalation point for critical technical and business incidents Manage the relationship and performance of managed service providers Ensure governance, security compliance and effective licence utilisation Lead and develop the Oracle applications support team Key experience required Extensive experience supporting Oracle Fusion Cloud applications (HR, Finance, Procurement, Projects, EPM etc.) Strong understanding of Oracle SaaS, PaaS and EPM platforms Experience managing outsourced support providers and service delivery Strong stakeholder engagement across business and technology teams Knowledge of ITIL service management, SLAs and supplier governance If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
Lead the engineering standards behind a High-Growth UK SaaS platform Software Development Manager NestJS / NodeJS, Vue: .NET backgrounds welcome Surrey / Hampshire Up to 100,000 + benefits If you're a technically strong engineering leader who built your career on solid engineering foundations (whether in C# / .NET or modern JavaScript frameworks) and still care deeply about code quality, DevOps maturity, and scalable systems, this is a genuinely exciting opportunity. We're partnered with a high-growth UK SaaS technology company building data-driven digital products that help commercial teams better understand and engage their customers. As they scale their customer-facing platforms, they're looking for an experienced Software Development Manager to shape engineering standards and lead the next phase of platform evolution. The Tech Environment The company's stack has evolved. Originally built on a Microsoft / C# / .NET foundation, the platform has transitioned to a more modern stack including: NestJS / NodeJS, Vue, Redis, SQL Server, Snowflake. They are open to candidates from a strong .NET background who have since gained experience in modern JavaScript/TypeScript ecosystems. Or who can demonstrate the adaptability and technical depth to operate in this environment. What matters most is engineering quality, architectural thinking, and leadership credibility, not a rigid checklist of frameworks. You'll balance people leadership, technical direction, and delivery performance, ensuring teams build maintainable, secure, and high-performing systems. What We're Looking For Significant experience in a SaaS or product-led environment Strong previous experience as a hands-on software engineer (C#/.NET or modern JS/TS stacks) Proven leadership of engineering teams Experience building and operating systems at scale A solid understanding of automated testing and QA practices Familiarity with modern DevOps approaches Strong interpersonal and collaboration skills The ability to quickly pick up new tools and solve complex problems Interested? If you're a strong engineering leader who wants to influence platform direction without stepping away from technical depth, this role offers real impact in a growing SaaS business. Apply now or contact us for more details: (url removed) / (phone number removed) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
12/03/2026
Full time
Lead the engineering standards behind a High-Growth UK SaaS platform Software Development Manager NestJS / NodeJS, Vue: .NET backgrounds welcome Surrey / Hampshire Up to 100,000 + benefits If you're a technically strong engineering leader who built your career on solid engineering foundations (whether in C# / .NET or modern JavaScript frameworks) and still care deeply about code quality, DevOps maturity, and scalable systems, this is a genuinely exciting opportunity. We're partnered with a high-growth UK SaaS technology company building data-driven digital products that help commercial teams better understand and engage their customers. As they scale their customer-facing platforms, they're looking for an experienced Software Development Manager to shape engineering standards and lead the next phase of platform evolution. The Tech Environment The company's stack has evolved. Originally built on a Microsoft / C# / .NET foundation, the platform has transitioned to a more modern stack including: NestJS / NodeJS, Vue, Redis, SQL Server, Snowflake. They are open to candidates from a strong .NET background who have since gained experience in modern JavaScript/TypeScript ecosystems. Or who can demonstrate the adaptability and technical depth to operate in this environment. What matters most is engineering quality, architectural thinking, and leadership credibility, not a rigid checklist of frameworks. You'll balance people leadership, technical direction, and delivery performance, ensuring teams build maintainable, secure, and high-performing systems. What We're Looking For Significant experience in a SaaS or product-led environment Strong previous experience as a hands-on software engineer (C#/.NET or modern JS/TS stacks) Proven leadership of engineering teams Experience building and operating systems at scale A solid understanding of automated testing and QA practices Familiarity with modern DevOps approaches Strong interpersonal and collaboration skills The ability to quickly pick up new tools and solve complex problems Interested? If you're a strong engineering leader who wants to influence platform direction without stepping away from technical depth, this role offers real impact in a growing SaaS business. Apply now or contact us for more details: (url removed) / (phone number removed) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
A fantastic, fully remote opportunity! Are you an experienced Full Stack PHP Developer with React? This well-established SaaS platform used by businesses across the UK prides itself on providing a stable, reliable, and feature-rich service to its large portfolio of clients. They foster a collaborative, supportive, and fully remote working environment where talented developers can really thrive. The Role: We are seeking a talented and experienced Full Stack PHP Developer to join their dedicated development team. You will play a crucial role in the ongoing development, maintenance, and enhancement of their core SaaS platform. Working across the full stack, you'll be involved in building new features, optimising existing code, and ensuring the scalability and reliability of their application. This is an excellent opportunity to contribute significantly to a great product within a stable company environment, utilising modern PHP practices and front-end technologies like React. Key Responsibilities: Develop, test, and deploy robust backend features using PHP and frameworks like Slim4. Build and maintain responsive and engaging user interfaces using React, HTML, CSS, and JavaScript. Collaborate closely with product managers, designers, and other developers to translate requirements into technical solutions. Write clean, maintainable, well-documented, and testable code. Optimise application performance and ensure scalability. Troubleshoot, debug, and resolve issues across the stack. Participate in code reviews and contribute to technical discussions and architectural decisions. Work with relational databases (e.g., MySQL/PostgreSQL) to design schemas and write efficient queries. Maintain and improve the codebase and development practices. Required Skills & Experience: Proven commercial experience as a Full Stack PHP Developer. Strong proficiency in modern PHP Significant commercial experience with at least one major PHP MVC framework Solid commercial experience developing front-end applications using React . Ideally an understanding of React Native (even with personal projects) Proficiency in front-end fundamentals: HTML5, CSS3, JavaScript (ES6+). Experience working with relational databases (e.g., MySQL, PostgreSQL) and writing complex SQL queries. Proficient with version control systems, particularly Git. Experience building and consuming RESTful APIs. Excellent problem-solving and analytical skills. Strong communication and collaboration skills, essential for a remote team. Eligibility Requirement: Must be currently based in the United Kingdom and possess the full, unrestricted right to work in the UK. What they offer: Competitive salary package. Fully remote working arrangement within the UK. Opportunity to work on a successful, established SaaS product with a stable company. A collaborative and supportive team environment. Opportunities for professional growth and development. For immediate consideration, apply with your CV or feel free to call for more details.
12/03/2026
Full time
A fantastic, fully remote opportunity! Are you an experienced Full Stack PHP Developer with React? This well-established SaaS platform used by businesses across the UK prides itself on providing a stable, reliable, and feature-rich service to its large portfolio of clients. They foster a collaborative, supportive, and fully remote working environment where talented developers can really thrive. The Role: We are seeking a talented and experienced Full Stack PHP Developer to join their dedicated development team. You will play a crucial role in the ongoing development, maintenance, and enhancement of their core SaaS platform. Working across the full stack, you'll be involved in building new features, optimising existing code, and ensuring the scalability and reliability of their application. This is an excellent opportunity to contribute significantly to a great product within a stable company environment, utilising modern PHP practices and front-end technologies like React. Key Responsibilities: Develop, test, and deploy robust backend features using PHP and frameworks like Slim4. Build and maintain responsive and engaging user interfaces using React, HTML, CSS, and JavaScript. Collaborate closely with product managers, designers, and other developers to translate requirements into technical solutions. Write clean, maintainable, well-documented, and testable code. Optimise application performance and ensure scalability. Troubleshoot, debug, and resolve issues across the stack. Participate in code reviews and contribute to technical discussions and architectural decisions. Work with relational databases (e.g., MySQL/PostgreSQL) to design schemas and write efficient queries. Maintain and improve the codebase and development practices. Required Skills & Experience: Proven commercial experience as a Full Stack PHP Developer. Strong proficiency in modern PHP Significant commercial experience with at least one major PHP MVC framework Solid commercial experience developing front-end applications using React . Ideally an understanding of React Native (even with personal projects) Proficiency in front-end fundamentals: HTML5, CSS3, JavaScript (ES6+). Experience working with relational databases (e.g., MySQL, PostgreSQL) and writing complex SQL queries. Proficient with version control systems, particularly Git. Experience building and consuming RESTful APIs. Excellent problem-solving and analytical skills. Strong communication and collaboration skills, essential for a remote team. Eligibility Requirement: Must be currently based in the United Kingdom and possess the full, unrestricted right to work in the UK. What they offer: Competitive salary package. Fully remote working arrangement within the UK. Opportunity to work on a successful, established SaaS product with a stable company. A collaborative and supportive team environment. Opportunities for professional growth and development. For immediate consideration, apply with your CV or feel free to call for more details.
Scaling, recently invested into technology company is seeking an experienced Software Development Manager / Head of Software Engineering, to be the senior technical authority driving the strategic evolution of the development environment towards a scalable, software-first SaaS platform. With sustained, 20% year-on-year growth, you ll relish working in a fast-paced development environment where you will be free to make, guide & select the best way forward in both your people & technology selection. An excellent opportunity to make your mark as a key, senior figure in an ambitious, forward-thinking company! Job title : Head of Software Development May also be known as: Software Development Manager, or Head of Software Engineering. Location : Southwest England. Bristol, Bath, Exeter, Cardiff, Plymouth all reasonable. We are relaxed about office time / home time, but think to be effective in this role, you ll need to be able to spend a good amount of time in the office; certainly, toward the beginning of your tenure, with flexibility coming when your team & you are comfortable. Salary : £85K - £90K Basic + Bonus + LTIP + Benefits package The role Acting as a key partner to the Technology Director and the Head of Delivery , you will oversee all software engineering disciplines, ensuring technical solutions are scalable cloud-native, robust, & secure by design. You will lead a multi-disciplinary engineering team, encompassing Frontend, Backend, Mobile, Hardware, DevOps, and QA; Fostering a culture of technical rigour that integrates software agility with the continued evolution of the core technology. Core of what you will need to bring - Proven leadership, with experience leading a multidisciplinary technology function encompassing software development. - Extensive experience successfully driving large-scale architectural transformation and modernization projects (e.g., monolithic to microservices, legacy stack replacement). - Expertise in cloud-native, scalable system design. - Deep understanding of modern web and mobile architecture, containerization (Docker, Kubernetes), and serverless patterns. Our current stack is PHP, React, Native mobile. HOWEVER we are not tied to this & part of the role will be to assess, change & drive forward change. Please apply now for this excellent career opportunity.
12/03/2026
Full time
Scaling, recently invested into technology company is seeking an experienced Software Development Manager / Head of Software Engineering, to be the senior technical authority driving the strategic evolution of the development environment towards a scalable, software-first SaaS platform. With sustained, 20% year-on-year growth, you ll relish working in a fast-paced development environment where you will be free to make, guide & select the best way forward in both your people & technology selection. An excellent opportunity to make your mark as a key, senior figure in an ambitious, forward-thinking company! Job title : Head of Software Development May also be known as: Software Development Manager, or Head of Software Engineering. Location : Southwest England. Bristol, Bath, Exeter, Cardiff, Plymouth all reasonable. We are relaxed about office time / home time, but think to be effective in this role, you ll need to be able to spend a good amount of time in the office; certainly, toward the beginning of your tenure, with flexibility coming when your team & you are comfortable. Salary : £85K - £90K Basic + Bonus + LTIP + Benefits package The role Acting as a key partner to the Technology Director and the Head of Delivery , you will oversee all software engineering disciplines, ensuring technical solutions are scalable cloud-native, robust, & secure by design. You will lead a multi-disciplinary engineering team, encompassing Frontend, Backend, Mobile, Hardware, DevOps, and QA; Fostering a culture of technical rigour that integrates software agility with the continued evolution of the core technology. Core of what you will need to bring - Proven leadership, with experience leading a multidisciplinary technology function encompassing software development. - Extensive experience successfully driving large-scale architectural transformation and modernization projects (e.g., monolithic to microservices, legacy stack replacement). - Expertise in cloud-native, scalable system design. - Deep understanding of modern web and mobile architecture, containerization (Docker, Kubernetes), and serverless patterns. Our current stack is PHP, React, Native mobile. HOWEVER we are not tied to this & part of the role will be to assess, change & drive forward change. Please apply now for this excellent career opportunity.
Technical Lead Full Stack Developer (TypeScript, JavaScript, Node) Location: Hybrid working within Hampshire / West Sussex Salary: Competitive + benefits We're working with a fast-growing UK SaaS technology company that builds data-driven digital products used by commercial teams to better understand and engage with their customers. They are now looking for an experienced technical lead full stack developer to play a key role in shaping and delivering their next generation of customer-facing platforms. This is a hands-on technical leadership role where you'll be involved from early design through to production delivery, working with a modern cloud-based stack and deploying to live environments on a daily basis. The Role Lead technical delivery across a high-performing development squad (10+) Contribute to solution design, system architecture and domain modelling Build proof-of-concepts and spike complex or uncertain areas of work Break down requirements into deliverable epics and user stories alongside product and initiative managers Develop and deliver production-ready code across the full stack Ensure high standards of quality, maintainability, performance and security Support and improve live systems once deployed Influence technical direction, tooling and best practice across the wider engineering function Tech Environment You'll work with a modern stack including: Node.js microservices JavaScript & TypeScript Vue.js Redis, SQL Server & Snowflake AWS cloud infrastructure CI/CD pipelines and DevSecOps practices About You Strong full stack development experience (ideally 10+ years) 5+ years of JavaScript and TypeScript experience Solid background in system design and scalable architectures Experience building large, production SaaS platforms A clean-code mindset (SOLID principles, design patterns, testable code) Experience working in mature CI/CD and continuous deployment environments A commercial mindset when designing and delivering software Excellent collaboration skills and confidence working with stakeholders Interest in using AI to accelerate and improve software development A passion for performance, security and engineering best practice Degree in Computer Science or equivalent real-world experience What's On Offer Competitive salary and benefits package Hybrid working (1 day per week in the Fareham office) Opportunity to join a scaling UK SaaS business Strong engineering culture with a focus on quality and continuous improvement Supportive, collaborative working environment Community and charity initiatives, including volunteer days Send your CV across to me on email (url removed) or call (phone number removed) for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
12/03/2026
Full time
Technical Lead Full Stack Developer (TypeScript, JavaScript, Node) Location: Hybrid working within Hampshire / West Sussex Salary: Competitive + benefits We're working with a fast-growing UK SaaS technology company that builds data-driven digital products used by commercial teams to better understand and engage with their customers. They are now looking for an experienced technical lead full stack developer to play a key role in shaping and delivering their next generation of customer-facing platforms. This is a hands-on technical leadership role where you'll be involved from early design through to production delivery, working with a modern cloud-based stack and deploying to live environments on a daily basis. The Role Lead technical delivery across a high-performing development squad (10+) Contribute to solution design, system architecture and domain modelling Build proof-of-concepts and spike complex or uncertain areas of work Break down requirements into deliverable epics and user stories alongside product and initiative managers Develop and deliver production-ready code across the full stack Ensure high standards of quality, maintainability, performance and security Support and improve live systems once deployed Influence technical direction, tooling and best practice across the wider engineering function Tech Environment You'll work with a modern stack including: Node.js microservices JavaScript & TypeScript Vue.js Redis, SQL Server & Snowflake AWS cloud infrastructure CI/CD pipelines and DevSecOps practices About You Strong full stack development experience (ideally 10+ years) 5+ years of JavaScript and TypeScript experience Solid background in system design and scalable architectures Experience building large, production SaaS platforms A clean-code mindset (SOLID principles, design patterns, testable code) Experience working in mature CI/CD and continuous deployment environments A commercial mindset when designing and delivering software Excellent collaboration skills and confidence working with stakeholders Interest in using AI to accelerate and improve software development A passion for performance, security and engineering best practice Degree in Computer Science or equivalent real-world experience What's On Offer Competitive salary and benefits package Hybrid working (1 day per week in the Fareham office) Opportunity to join a scaling UK SaaS business Strong engineering culture with a focus on quality and continuous improvement Supportive, collaborative working environment Community and charity initiatives, including volunteer days Send your CV across to me on email (url removed) or call (phone number removed) for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Technical Lead Full Stack Developer (TypeScript, JavaScript, Node) Location: Hybrid working within Hampshire Salary: Competitive + benefits We're working with a fast-growing UK SaaS technology company that builds data-driven digital products used by commercial teams to better understand and engage with their customers. They are now looking for an experienced technical lead full stack developer to play a key role in shaping and delivering their next generation of customer-facing platforms. This is a hands-on technical leadership role where you'll be involved from early design through to production delivery, working with a modern cloud-based stack and deploying to live environments on a daily basis. The Role Lead technical delivery across a high-performing development squad (10+) Contribute to solution design, system architecture and domain modelling Build proof-of-concepts and spike complex or uncertain areas of work Break down requirements into deliverable epics and user stories alongside product and initiative managers Develop and deliver production-ready code across the full stack Ensure high standards of quality, maintainability, performance and security Support and improve live systems once deployed Influence technical direction, tooling and best practice across the wider engineering function Tech Environment You'll work with a modern stack including: Node.js microservices JavaScript & TypeScript Vue.js Redis, SQL Server & Snowflake AWS cloud infrastructure CI/CD pipelines and DevSecOps practices About You Strong full stack development experience (ideally 10+ years) 5+ years of JavaScript and TypeScript experience Solid background in system design and scalable architectures Experience building large, production SaaS platforms A clean-code mindset (SOLID principles, design patterns, testable code) Experience working in mature CI/CD and continuous deployment environments A commercial mindset when designing and delivering software Excellent collaboration skills and confidence working with stakeholders Interest in using AI to accelerate and improve software development A passion for performance, security and engineering best practice Degree in Computer Science or equivalent real-world experience What's On Offer Competitive salary and benefits package Hybrid working (1 day per week in the Fareham office) Opportunity to join a scaling UK SaaS business Strong engineering culture with a focus on quality and continuous improvement Supportive, collaborative working environment Community and charity initiatives, including volunteer days Send your CV across to me on email (url removed) or call (phone number removed) for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
12/03/2026
Full time
Technical Lead Full Stack Developer (TypeScript, JavaScript, Node) Location: Hybrid working within Hampshire Salary: Competitive + benefits We're working with a fast-growing UK SaaS technology company that builds data-driven digital products used by commercial teams to better understand and engage with their customers. They are now looking for an experienced technical lead full stack developer to play a key role in shaping and delivering their next generation of customer-facing platforms. This is a hands-on technical leadership role where you'll be involved from early design through to production delivery, working with a modern cloud-based stack and deploying to live environments on a daily basis. The Role Lead technical delivery across a high-performing development squad (10+) Contribute to solution design, system architecture and domain modelling Build proof-of-concepts and spike complex or uncertain areas of work Break down requirements into deliverable epics and user stories alongside product and initiative managers Develop and deliver production-ready code across the full stack Ensure high standards of quality, maintainability, performance and security Support and improve live systems once deployed Influence technical direction, tooling and best practice across the wider engineering function Tech Environment You'll work with a modern stack including: Node.js microservices JavaScript & TypeScript Vue.js Redis, SQL Server & Snowflake AWS cloud infrastructure CI/CD pipelines and DevSecOps practices About You Strong full stack development experience (ideally 10+ years) 5+ years of JavaScript and TypeScript experience Solid background in system design and scalable architectures Experience building large, production SaaS platforms A clean-code mindset (SOLID principles, design patterns, testable code) Experience working in mature CI/CD and continuous deployment environments A commercial mindset when designing and delivering software Excellent collaboration skills and confidence working with stakeholders Interest in using AI to accelerate and improve software development A passion for performance, security and engineering best practice Degree in Computer Science or equivalent real-world experience What's On Offer Competitive salary and benefits package Hybrid working (1 day per week in the Fareham office) Opportunity to join a scaling UK SaaS business Strong engineering culture with a focus on quality and continuous improvement Supportive, collaborative working environment Community and charity initiatives, including volunteer days Send your CV across to me on email (url removed) or call (phone number removed) for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 23310 The Skills You'll Need: Mandarin, IT system, IT infrastructure, Governance, FCA Your New Salary: up to 85k Office based Perm Start: ASAP Mandarin speaking IT Manager - What You'll be Doing: IT Governance & Policy Ownership Own, maintain, and enforce IT policies and standards (e.g. access control, acceptable use, change management, asset management). Ensure policies are implemented in practice, evidenced, and audit-ready. Coordinate IT risk inputs into compliance and risk reporting. Operational IT Management Oversee core IT infrastructure (end-user computing, networks, core platforms, Microsoft/cloud services). Manage provisioning and de-provisioning of users, devices, and systems in line with Joiners-Movers-Leavers controls. Maintain asset registers, licence management, and system inventories. Vendor & Third-Party Management Manage IT service providers, MSPs, SaaS vendors, and technology suppliers. Ensure contracts, SLAs, and security assurances meet FCA and internal requirements. Support due diligence and ongoing monitoring of IT third parties. Audit, Assurance & Regulatory Support Act as IT lead for FCA audits, internal reviews, and compliance assessments. Produce evidence of IT controls, system access, logging, backups, and resilience. Track and remediate audit findings and action plans. Business Continuity & Resilience Own IT aspects of BCP and DR planning, testing, and documentation. Ensure backups, recovery procedures, and operational resilience controls are effective and tested. Hands-On Responsibilities (Limited but Expected) Day-to-day administration of systems, licenses, and access rights, where required. Oversight of IT support queues and escalation handling. Mandarin speaking IT Manager - The Skills You'll Need to Succeed: Proven IT management experience in an FCA-regulated or financial services environment. Strong understanding of IT governance, access controls, audit evidence, and vendor risk. Broad technical competence (Microsoft stack, cloud services (AWS/Azure), identity management). Strong documentation, organisation, and stakeholder management skills. Please view all our Team China jobs at people-first-recruitment Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
11/03/2026
Full time
To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 23310 The Skills You'll Need: Mandarin, IT system, IT infrastructure, Governance, FCA Your New Salary: up to 85k Office based Perm Start: ASAP Mandarin speaking IT Manager - What You'll be Doing: IT Governance & Policy Ownership Own, maintain, and enforce IT policies and standards (e.g. access control, acceptable use, change management, asset management). Ensure policies are implemented in practice, evidenced, and audit-ready. Coordinate IT risk inputs into compliance and risk reporting. Operational IT Management Oversee core IT infrastructure (end-user computing, networks, core platforms, Microsoft/cloud services). Manage provisioning and de-provisioning of users, devices, and systems in line with Joiners-Movers-Leavers controls. Maintain asset registers, licence management, and system inventories. Vendor & Third-Party Management Manage IT service providers, MSPs, SaaS vendors, and technology suppliers. Ensure contracts, SLAs, and security assurances meet FCA and internal requirements. Support due diligence and ongoing monitoring of IT third parties. Audit, Assurance & Regulatory Support Act as IT lead for FCA audits, internal reviews, and compliance assessments. Produce evidence of IT controls, system access, logging, backups, and resilience. Track and remediate audit findings and action plans. Business Continuity & Resilience Own IT aspects of BCP and DR planning, testing, and documentation. Ensure backups, recovery procedures, and operational resilience controls are effective and tested. Hands-On Responsibilities (Limited but Expected) Day-to-day administration of systems, licenses, and access rights, where required. Oversight of IT support queues and escalation handling. Mandarin speaking IT Manager - The Skills You'll Need to Succeed: Proven IT management experience in an FCA-regulated or financial services environment. Strong understanding of IT governance, access controls, audit evidence, and vendor risk. Broad technical competence (Microsoft stack, cloud services (AWS/Azure), identity management). Strong documentation, organisation, and stakeholder management skills. Please view all our Team China jobs at people-first-recruitment Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
Job Title: Project Manager Location: Edinburgh or Glasgow - Hybrid role (2 days office / 3 Work From Home) The role: Are you a highly skilled Project Manager looking for your next challenge? We are seeking someone just like you to join our clients growing and expanding team. In this role, you will be at the forefront of managing implementation projects, working closely with their dedicated implementation team and valued customers. Your primary responsibility will be to oversee project scopes through the full SDLC end to end, budgets, and controls, ensuring the highest degree of customer satisfaction. Imagine yourself leading projects that are delivered within scope, on time, and on budget. You will proactively manage project scope, schedules, and budgets using the best project management and change management practices. Collaborating with the implementation team and customers, you will develop and manage project plans, assist in resource allocation, and identify and mitigate project risks and other cross-project issues. Building and managing customer and stakeholder relationships will be key to your success, and you will measure project performance using appropriate methodologies and tools. About you: To excel in this role, you should have experience in a similar role within a SaaS environment where you are dealing with external clients / 3rd parties delivering end to end projects covering the full SDLC coupled with UAT skills. Your excellent stakeholder management skills up to C-Suite level, project management certification (Agile/Scrum, Prince2, PMI, or PMP), and experience in resource allocation will set you apart. Strong communication skills, attention to detail, and commercial awareness are essential. Experience of regularly reviewing tasks assigned to the team vs timeline (Jira boards, Azure dev ops) While not required, knowledge and understanding of the financial services sector and regulatory landscape, as well as a technical understanding of SaaS, would be advantageous. In return: A competitive salary, with 35 day holiday package, discretionary bonus scheme, employer pension scheme, income protection, and private health care (extending to members of your household). That also support flexible and hybrid working to help you balance your professional and personal life. Will be growing a rapidly growing business with true career development opportunities. If the above sounds like you, please send a copy of your latest CV Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
11/03/2026
Full time
Job Title: Project Manager Location: Edinburgh or Glasgow - Hybrid role (2 days office / 3 Work From Home) The role: Are you a highly skilled Project Manager looking for your next challenge? We are seeking someone just like you to join our clients growing and expanding team. In this role, you will be at the forefront of managing implementation projects, working closely with their dedicated implementation team and valued customers. Your primary responsibility will be to oversee project scopes through the full SDLC end to end, budgets, and controls, ensuring the highest degree of customer satisfaction. Imagine yourself leading projects that are delivered within scope, on time, and on budget. You will proactively manage project scope, schedules, and budgets using the best project management and change management practices. Collaborating with the implementation team and customers, you will develop and manage project plans, assist in resource allocation, and identify and mitigate project risks and other cross-project issues. Building and managing customer and stakeholder relationships will be key to your success, and you will measure project performance using appropriate methodologies and tools. About you: To excel in this role, you should have experience in a similar role within a SaaS environment where you are dealing with external clients / 3rd parties delivering end to end projects covering the full SDLC coupled with UAT skills. Your excellent stakeholder management skills up to C-Suite level, project management certification (Agile/Scrum, Prince2, PMI, or PMP), and experience in resource allocation will set you apart. Strong communication skills, attention to detail, and commercial awareness are essential. Experience of regularly reviewing tasks assigned to the team vs timeline (Jira boards, Azure dev ops) While not required, knowledge and understanding of the financial services sector and regulatory landscape, as well as a technical understanding of SaaS, would be advantageous. In return: A competitive salary, with 35 day holiday package, discretionary bonus scheme, employer pension scheme, income protection, and private health care (extending to members of your household). That also support flexible and hybrid working to help you balance your professional and personal life. Will be growing a rapidly growing business with true career development opportunities. If the above sounds like you, please send a copy of your latest CV Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Job Title: New Business Sales Manager Location: Bolton Salary: 32,000 basic + uncapped commission + accelerators (OTE 70k) Job Type: Permanent, Full Time About us: At Digicomm 360, we deliver practical IT and telecoms solutions that help organisations across the UK work efficiently, whether in the office, remotely or hybrid. Based in Bolton, we offer hands on local support backed by strong remote capabilities. We're a collaborative, customer focused team with a genuine passion for technology and a commitment to doing the right thing. We are looking for a driven and experienced new business sales professional with a strong background in telecoms, cloud, or MSP services. You will thrive in a fast growing environment, enjoy hunting for new opportunities, and be confident leading consultative conversations with decision makers. This role is ideal for someone who wants genuine influence over how sales is shaped and delivered within a growing business. If you are ambitious, commercially sharp, and ready to progress into a future leadership role, we want to hear from you. About the role New Business Sales Proactively identify, target, and win new SME customers Own the full sales cycle from prospecting and discovery through to proposal and close Build and manage a healthy pipeline across telecoms, Microsoft, and IT solutions Achieve and exceed agreed monthly and quarterly targets Solution Led Selling Conduct meaningful discovery with business owners and decision makers Position hosted telephony, Microsoft 365, and Copilot as business productivity and efficiency solutions Bundle services to create long term managed service contracts Work closely with technical teams to ensure solutions are commercially and operationally viable Growth & Strategy Contribute to sales strategy, pricing, and service packaging Provide market insight on customer needs and competitor activity Represent the business professionally in the local market Leadership Progression As the business grows, you will: Help define scalable sales processes and KPIs Mentor and support junior sales team members Assist with recruitment and onboarding of future sales hires Progress into a Head of Sales role over time Commission Structure We value high quality, sustainable sales and our structure is geared up to reward that: Uncapped Commission paid on New business sales New recurring gross profit Accelerators apply once target is exceeded, including Higher commission rates above 100% of target Enhanced rewards for multi service or higher value deals Additional incentives for bundled services About you Essentials Proven new business sales experience within telecoms, MSP, or IT services Strong understanding of hosted telephony / VoIP Experience selling Microsoft 365 or cloud solutions Confident pipeline management and forecasting Excellent communication and negotiation skills Full UK driving licence Experience selling Microsoft Copilot or AI led solutions Experience selling IT hardware as part of managed solutions Previous mentoring or informal leadership experience Commercial Leadership & Professionalism: You are a high-calibre, results-oriented professional who leads by example, consistently driving growth and fostering high-value client partnerships. Possessing sophisticated negotiation and presentation skills, you excel at translating complex IT and Telecoms solutions into compelling, easy-to-understand value propositions for diverse stakeholders. You are a strategic collaborator, working seamlessly with internal technical teams to ensure seamless solution delivery, while always upholding the highest standards of professional conduct, operational integrity, and company policy. The role requires you to hold a full UK driving licence. You must also be willing to undergo an Enhanced DBS check if not already held. Why join us We're an ambitious bunch experiencing high growth as a direct result of both strong demand for cloud services and our agile approach to business which means you'll be uniquely placed to build and grow your own position alongside us. We also offer a great benefits package alongside that: 32,000 basic salary with 70,000 OTE Uncapped commission with accelerators Company car or car allowance Clear progression into sales leadership Autonomy and influence over how sales are done Supportive technical and delivery teams Opportunity to build a long-term sales career within a growing MSP Free secure car parking Workplace Pension (subject to eligibility criteria) 20 days per annum plus bank holidays If this sounds like you please hit apply to put yourself forward for the role! Candidates with experience of: Senior Business Development Manager, Sales Manager, IT Sales Executive, MSP Sales, Telecoms Sales, New Business Manager, Technology Sales, Software Sales, Unified Communications Sales, SaaS Sales, Corporate Account Manager, B2B Sales Lead will also be considered
06/03/2026
Full time
Job Title: New Business Sales Manager Location: Bolton Salary: 32,000 basic + uncapped commission + accelerators (OTE 70k) Job Type: Permanent, Full Time About us: At Digicomm 360, we deliver practical IT and telecoms solutions that help organisations across the UK work efficiently, whether in the office, remotely or hybrid. Based in Bolton, we offer hands on local support backed by strong remote capabilities. We're a collaborative, customer focused team with a genuine passion for technology and a commitment to doing the right thing. We are looking for a driven and experienced new business sales professional with a strong background in telecoms, cloud, or MSP services. You will thrive in a fast growing environment, enjoy hunting for new opportunities, and be confident leading consultative conversations with decision makers. This role is ideal for someone who wants genuine influence over how sales is shaped and delivered within a growing business. If you are ambitious, commercially sharp, and ready to progress into a future leadership role, we want to hear from you. About the role New Business Sales Proactively identify, target, and win new SME customers Own the full sales cycle from prospecting and discovery through to proposal and close Build and manage a healthy pipeline across telecoms, Microsoft, and IT solutions Achieve and exceed agreed monthly and quarterly targets Solution Led Selling Conduct meaningful discovery with business owners and decision makers Position hosted telephony, Microsoft 365, and Copilot as business productivity and efficiency solutions Bundle services to create long term managed service contracts Work closely with technical teams to ensure solutions are commercially and operationally viable Growth & Strategy Contribute to sales strategy, pricing, and service packaging Provide market insight on customer needs and competitor activity Represent the business professionally in the local market Leadership Progression As the business grows, you will: Help define scalable sales processes and KPIs Mentor and support junior sales team members Assist with recruitment and onboarding of future sales hires Progress into a Head of Sales role over time Commission Structure We value high quality, sustainable sales and our structure is geared up to reward that: Uncapped Commission paid on New business sales New recurring gross profit Accelerators apply once target is exceeded, including Higher commission rates above 100% of target Enhanced rewards for multi service or higher value deals Additional incentives for bundled services About you Essentials Proven new business sales experience within telecoms, MSP, or IT services Strong understanding of hosted telephony / VoIP Experience selling Microsoft 365 or cloud solutions Confident pipeline management and forecasting Excellent communication and negotiation skills Full UK driving licence Experience selling Microsoft Copilot or AI led solutions Experience selling IT hardware as part of managed solutions Previous mentoring or informal leadership experience Commercial Leadership & Professionalism: You are a high-calibre, results-oriented professional who leads by example, consistently driving growth and fostering high-value client partnerships. Possessing sophisticated negotiation and presentation skills, you excel at translating complex IT and Telecoms solutions into compelling, easy-to-understand value propositions for diverse stakeholders. You are a strategic collaborator, working seamlessly with internal technical teams to ensure seamless solution delivery, while always upholding the highest standards of professional conduct, operational integrity, and company policy. The role requires you to hold a full UK driving licence. You must also be willing to undergo an Enhanced DBS check if not already held. Why join us We're an ambitious bunch experiencing high growth as a direct result of both strong demand for cloud services and our agile approach to business which means you'll be uniquely placed to build and grow your own position alongside us. We also offer a great benefits package alongside that: 32,000 basic salary with 70,000 OTE Uncapped commission with accelerators Company car or car allowance Clear progression into sales leadership Autonomy and influence over how sales are done Supportive technical and delivery teams Opportunity to build a long-term sales career within a growing MSP Free secure car parking Workplace Pension (subject to eligibility criteria) 20 days per annum plus bank holidays If this sounds like you please hit apply to put yourself forward for the role! Candidates with experience of: Senior Business Development Manager, Sales Manager, IT Sales Executive, MSP Sales, Telecoms Sales, New Business Manager, Technology Sales, Software Sales, Unified Communications Sales, SaaS Sales, Corporate Account Manager, B2B Sales Lead will also be considered
Role: Senior CCAI Engineer (12 month FTC) Reports to: Principal CCAI Engineer This is a remote opportunity. Role Purpose: The Contact Centre AI Engineer plays a pivotal role in delivering change across the Digital Customer Contact (DCC) product suite. This includes supporting the integration and evolution of the Google CCaaS platform, in-house systems, and cloud-native services. Seniors are expected to, where appropriate, provide technical leadership, and contribute to the development of mid & junior engineers. The role includes line management responsibilities. Key Accountabilities and Responsibilities: Lead and deliver SaaS initiatives, ensuring alignment with the DCC product roadmap. Support the Principal Engineer in executing the technical strategy for the DCC SaaS product. Develop and maintain full stack solutions using .NET, JavaScript, and Python. Contribute to the design and deployment of serverless functions on Google Cloud Platform (GCP). Assist in the development of Chrome extensions to enhance agent experience. Implement secure authentication using JWT and OAuth 2.0. Support CI/CD pipeline development and maintenance for Google Cloud technologies. Collaborate with cross-functional teams to ensure successful delivery of features and integrations. Manage and support API integrations using Apigee. Participate in testing automation and quality assurance processes. Provide mentorship and technical guidance to mid & junior engineers. Where applicable, take on management responsibilities, including performance reviews and development planning. Skills, Experience, and Knowledge: Proven experience in full stack development, particularly in .NET and cloud-native environments. Hands-on experience with GCP services including Contact Centre AI, GCP Functions, and Cloud Storage. Familiarity with Chrome extension development and secure authentication protocols. Experience with CI/CD pipelines and DevOps practices. Strong understanding of API management using Apigee. Proficiency in JavaScript and Python. Exposure to Azure infrastructure and networking is a plus. Demonstrated ability to lead delivery streams and mentor team members. Excellent problem-solving, communication, and collaboration skills. Customers and Key Stakeholders: Work closely with the Principal Engineer and Head of Digital Customer Contact to align technical delivery with strategic goals. Collaborate with Contact Centre Ops Managers, IT, and Data teams. Engage with external partners and stakeholders to ensure delivery meets expectations. What we offer in return? A collaborative and fast paced work environment Health care cash plan Yearly bonus scheme 24 days annual leave plus Bank Holidays and the ability to buy additional leave (annual leave also increases with service) Life Assurance 4x annual salary Vibrant, modern offices About the business: Markerstudy is a leading provider of private insurance in the UK, insuring around 5% of the private cars on the UK roads, 20% of commercial vehicles and over 30% of motorcycles in total premium levels of circa £1.2b. Markerstudy also has a large and growing direct presence in the market as well.
03/03/2026
Full time
Role: Senior CCAI Engineer (12 month FTC) Reports to: Principal CCAI Engineer This is a remote opportunity. Role Purpose: The Contact Centre AI Engineer plays a pivotal role in delivering change across the Digital Customer Contact (DCC) product suite. This includes supporting the integration and evolution of the Google CCaaS platform, in-house systems, and cloud-native services. Seniors are expected to, where appropriate, provide technical leadership, and contribute to the development of mid & junior engineers. The role includes line management responsibilities. Key Accountabilities and Responsibilities: Lead and deliver SaaS initiatives, ensuring alignment with the DCC product roadmap. Support the Principal Engineer in executing the technical strategy for the DCC SaaS product. Develop and maintain full stack solutions using .NET, JavaScript, and Python. Contribute to the design and deployment of serverless functions on Google Cloud Platform (GCP). Assist in the development of Chrome extensions to enhance agent experience. Implement secure authentication using JWT and OAuth 2.0. Support CI/CD pipeline development and maintenance for Google Cloud technologies. Collaborate with cross-functional teams to ensure successful delivery of features and integrations. Manage and support API integrations using Apigee. Participate in testing automation and quality assurance processes. Provide mentorship and technical guidance to mid & junior engineers. Where applicable, take on management responsibilities, including performance reviews and development planning. Skills, Experience, and Knowledge: Proven experience in full stack development, particularly in .NET and cloud-native environments. Hands-on experience with GCP services including Contact Centre AI, GCP Functions, and Cloud Storage. Familiarity with Chrome extension development and secure authentication protocols. Experience with CI/CD pipelines and DevOps practices. Strong understanding of API management using Apigee. Proficiency in JavaScript and Python. Exposure to Azure infrastructure and networking is a plus. Demonstrated ability to lead delivery streams and mentor team members. Excellent problem-solving, communication, and collaboration skills. Customers and Key Stakeholders: Work closely with the Principal Engineer and Head of Digital Customer Contact to align technical delivery with strategic goals. Collaborate with Contact Centre Ops Managers, IT, and Data teams. Engage with external partners and stakeholders to ensure delivery meets expectations. What we offer in return? A collaborative and fast paced work environment Health care cash plan Yearly bonus scheme 24 days annual leave plus Bank Holidays and the ability to buy additional leave (annual leave also increases with service) Life Assurance 4x annual salary Vibrant, modern offices About the business: Markerstudy is a leading provider of private insurance in the UK, insuring around 5% of the private cars on the UK roads, 20% of commercial vehicles and over 30% of motorcycles in total premium levels of circa £1.2b. Markerstudy also has a large and growing direct presence in the market as well.
Training Business Development Manager Corporate Learning Solutions - Hybrid (Remote + 2 3 Days Office-Based) My client who is an established and growing corporate training provider is seeking an ambitious Training Business Development Manager to drive new business growth across the UK and international markets. This is a consultative, solutions-led sales role focused on selling technical, management, and business skills training programmes to senior decision-makers. It offers genuine ownership, strong earning potential, and the opportunity to make a visible commercial impact. This opportunity would suit a proactive B2B sales professional who enjoys building pipelines, influencing at senior level, and closing high-value opportunities. The Role The successful candidate will: Identify and secure new corporate clients across enterprise and mid-market organisations Build, manage, and convert a strong pipeline of qualified prospects Engage senior stakeholders including Heads of L&D, HR Directors, VP/SVP and C-suite leaders Lead consultative sales conversations focused on business impact and performance outcomes Collaborate with subject matter experts to develop tailored training solutions Manage proposals, negotiations, and contract closure Provide regular pipeline updates and market insights to leadership Attend client meetings in the UK and internationally when required This is a high-autonomy position with responsibility for driving revenue growth within a defined territory. Candidates are likely to have: 3+ years experience in B2B business development or consultative sales A proven track record of generating new business and exceeding revenue targets Experience selling solutions, services, or professional offerings (training, L&D, consultancy, SaaS, professional services, or similar) Confidence engaging and influencing senior decision-makers Strong questioning, listening, and negotiation skills A commercially driven, self-motivated approach Comfort working in a hybrid environment What s on Offer Competitive basic salary with attractive OTE potential Clear ownership of client relationships and revenue growth Supportive and collaborative team environment Excellent working facilities and on-site parking Defined career progression opportunities This is an excellent opportunity for a results-driven sales professional seeking autonomy, earning potential, and long-term career growth within a respected training organisation. Applications are encouraged promptly. Due to the volume of interest, only shortlisted candidates will be contacted.
03/03/2026
Full time
Training Business Development Manager Corporate Learning Solutions - Hybrid (Remote + 2 3 Days Office-Based) My client who is an established and growing corporate training provider is seeking an ambitious Training Business Development Manager to drive new business growth across the UK and international markets. This is a consultative, solutions-led sales role focused on selling technical, management, and business skills training programmes to senior decision-makers. It offers genuine ownership, strong earning potential, and the opportunity to make a visible commercial impact. This opportunity would suit a proactive B2B sales professional who enjoys building pipelines, influencing at senior level, and closing high-value opportunities. The Role The successful candidate will: Identify and secure new corporate clients across enterprise and mid-market organisations Build, manage, and convert a strong pipeline of qualified prospects Engage senior stakeholders including Heads of L&D, HR Directors, VP/SVP and C-suite leaders Lead consultative sales conversations focused on business impact and performance outcomes Collaborate with subject matter experts to develop tailored training solutions Manage proposals, negotiations, and contract closure Provide regular pipeline updates and market insights to leadership Attend client meetings in the UK and internationally when required This is a high-autonomy position with responsibility for driving revenue growth within a defined territory. Candidates are likely to have: 3+ years experience in B2B business development or consultative sales A proven track record of generating new business and exceeding revenue targets Experience selling solutions, services, or professional offerings (training, L&D, consultancy, SaaS, professional services, or similar) Confidence engaging and influencing senior decision-makers Strong questioning, listening, and negotiation skills A commercially driven, self-motivated approach Comfort working in a hybrid environment What s on Offer Competitive basic salary with attractive OTE potential Clear ownership of client relationships and revenue growth Supportive and collaborative team environment Excellent working facilities and on-site parking Defined career progression opportunities This is an excellent opportunity for a results-driven sales professional seeking autonomy, earning potential, and long-term career growth within a respected training organisation. Applications are encouraged promptly. Due to the volume of interest, only shortlisted candidates will be contacted.
Project Manager - CRM & Digital Membership Platform Implementation c 425 a day outside IR35 London - Approx. 3 days per week onsite during Discovery and early implementation phases of the programme. We're on the hunt for an experienced Project Manager to manage the full end to end delivery of a new CRM / digital membership platform implementation. This is a governance, commercial control and delivery assurance role rather than a technical build position and the successful candidate will ensure the programme is delivered within agreed scope, cost and risk tolerances, with disciplined management of requirements, supplier performance, contractual controls and structured transition into BAU support. Purpose of the Role To manage the end-to-end delivery plan from Discovery through to go-live and warranty completion, ensuring: Requirements are clearly defined and locked prior to build Scope and change control are tightly managed Costs and commercial risk are controlled Implementation defects are resolved within warranty Support hours are not inappropriately consumed Formal acceptance and structured handover into BAU is achieved Key Responsibilities Manage the full delivery lifecycle from Discovery to warranty completion Validate Discovery outputs and functional specifications Oversee integrations and maintain a cross-supplier dependency register Define and manage data migration, validation, reconciliation and cutover planning Lead UAT, defect management and formal sign-off Coordinate internal stakeholder input at each stage Manage supplier performance against MSA, SoW and SLA commitments Control change requests and prevent scope drift Maintain structured risk, issue and decision logs Provide clear governance reporting to ExCo and Board Manage service transition into BAU support Experience Required 8+ years delivering CRM, membership platform or SaaS transformation programmes Strong client-side Project Management experience Demonstrable experience operating within MSA / SoW / SLA contractual frameworks Commercially astute, with experience managing fixed-price and time-and-materials risk Comfortable operating at Executive and Board level Membership, education or not-for-profit sector experience desirable
03/03/2026
Contractor
Project Manager - CRM & Digital Membership Platform Implementation c 425 a day outside IR35 London - Approx. 3 days per week onsite during Discovery and early implementation phases of the programme. We're on the hunt for an experienced Project Manager to manage the full end to end delivery of a new CRM / digital membership platform implementation. This is a governance, commercial control and delivery assurance role rather than a technical build position and the successful candidate will ensure the programme is delivered within agreed scope, cost and risk tolerances, with disciplined management of requirements, supplier performance, contractual controls and structured transition into BAU support. Purpose of the Role To manage the end-to-end delivery plan from Discovery through to go-live and warranty completion, ensuring: Requirements are clearly defined and locked prior to build Scope and change control are tightly managed Costs and commercial risk are controlled Implementation defects are resolved within warranty Support hours are not inappropriately consumed Formal acceptance and structured handover into BAU is achieved Key Responsibilities Manage the full delivery lifecycle from Discovery to warranty completion Validate Discovery outputs and functional specifications Oversee integrations and maintain a cross-supplier dependency register Define and manage data migration, validation, reconciliation and cutover planning Lead UAT, defect management and formal sign-off Coordinate internal stakeholder input at each stage Manage supplier performance against MSA, SoW and SLA commitments Control change requests and prevent scope drift Maintain structured risk, issue and decision logs Provide clear governance reporting to ExCo and Board Manage service transition into BAU support Experience Required 8+ years delivering CRM, membership platform or SaaS transformation programmes Strong client-side Project Management experience Demonstrable experience operating within MSA / SoW / SLA contractual frameworks Commercially astute, with experience managing fixed-price and time-and-materials risk Comfortable operating at Executive and Board level Membership, education or not-for-profit sector experience desirable
Head of Engineering - SaaS An exciting new opportunity with a high-growth B2B SaaS business scaling a complex, customer-facing platform used at significant volume. With continued investment in engineering, tooling, and leadership, they're looking for a talented Head of Engineering to help evolve and scale their software engineering function. This role suits someone who came up through software engineering, understands modern development at depth, and now leads through strong principles, clear thinking, and trust rather than command-and-control. The Role You'll own the end-to-end software development operation, leading a small group of Software Development Managers (4-5) who manage 40-50 engineers across software development. Engineering & leadership is UK-based. This isn't a role for someone stepping away from engineering, it's for someone who still cares deeply about how software is built, even at senior leadership level. What You'll Be Responsible For Owning delivery, quality, and scalability across the development function. Embedding modern DevOps practices as part of development - CI/CD, automation, small batch delivery, and fast feedback. Driving continuous improvement using metrics and meaningful engineering KPIs. Improving developer productivity through better tooling, process, and engineering discipline. Leading and developing managers, creating consistency while allowing teams autonomy. Partnering closely with the CTO on technology strategy, platform evolution, and future capability. Balancing delivery pressure with sustainable, high-quality engineering. About You 5+ years in a senior engineering leadership role (Director, Head of Engineering, VP, or Senior Engineering Manager). Strong technical background, having progressed from hands-on software engineering. Proven experience managing managers and scaling engineering teams 30+. Comfortable leading distributed and offshore teams. Deep understanding of modern & mature software development and DevOps practices. Analytical, pragmatic, and outcome-focused; with the credibility to engage at both strategic and technical levels. Why This Role Senior leadership position with genuine influence and ownership. A company that invests in technology, tools, and training . Modern tech stack, robust engineering processes, and clear growth ambitions. Remote-first culture with purposeful collaboration. Opportunity to shape engineering culture at scale, not just maintain it. If you're managing managers, scaling teams, and want to do it in an environment that values engineering quality and long-term thinking, I'd be keen to talk. Hit apply or message me directly for a confidential discussion. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
03/03/2026
Full time
Head of Engineering - SaaS An exciting new opportunity with a high-growth B2B SaaS business scaling a complex, customer-facing platform used at significant volume. With continued investment in engineering, tooling, and leadership, they're looking for a talented Head of Engineering to help evolve and scale their software engineering function. This role suits someone who came up through software engineering, understands modern development at depth, and now leads through strong principles, clear thinking, and trust rather than command-and-control. The Role You'll own the end-to-end software development operation, leading a small group of Software Development Managers (4-5) who manage 40-50 engineers across software development. Engineering & leadership is UK-based. This isn't a role for someone stepping away from engineering, it's for someone who still cares deeply about how software is built, even at senior leadership level. What You'll Be Responsible For Owning delivery, quality, and scalability across the development function. Embedding modern DevOps practices as part of development - CI/CD, automation, small batch delivery, and fast feedback. Driving continuous improvement using metrics and meaningful engineering KPIs. Improving developer productivity through better tooling, process, and engineering discipline. Leading and developing managers, creating consistency while allowing teams autonomy. Partnering closely with the CTO on technology strategy, platform evolution, and future capability. Balancing delivery pressure with sustainable, high-quality engineering. About You 5+ years in a senior engineering leadership role (Director, Head of Engineering, VP, or Senior Engineering Manager). Strong technical background, having progressed from hands-on software engineering. Proven experience managing managers and scaling engineering teams 30+. Comfortable leading distributed and offshore teams. Deep understanding of modern & mature software development and DevOps practices. Analytical, pragmatic, and outcome-focused; with the credibility to engage at both strategic and technical levels. Why This Role Senior leadership position with genuine influence and ownership. A company that invests in technology, tools, and training . Modern tech stack, robust engineering processes, and clear growth ambitions. Remote-first culture with purposeful collaboration. Opportunity to shape engineering culture at scale, not just maintain it. If you're managing managers, scaling teams, and want to do it in an environment that values engineering quality and long-term thinking, I'd be keen to talk. Hit apply or message me directly for a confidential discussion. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
SC Cleared User Researcher 6 Months Remote with rare travel to site in London 585 per day (Inside IR35) Please note - The selected candidate MUST HAVE ACTIVE SC CLEARANCE and be a Sole British National Key Responsibilities: Conduct generative user research to gather insights about user needs and behaviours. Conduct evaluative user research to assess the success of design decisions Create engaging narratives and stories based on research findings to communicate insights effectively. Helping to develop user research as a discipline, advocating for best practice and articulating the benefit to stakeholders and colleagues Skills: Experience in user research Strong storytelling skills with an ability to present complex information clearly. Familiarity with creating user journey maps or E2E diagrams is a plus. Excellent communication and collaboration skills. Ability to juggle multiple competing priorities Salesforce experience is a strongly preferable, some experience with SaaS is a must Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
03/03/2026
Contractor
SC Cleared User Researcher 6 Months Remote with rare travel to site in London 585 per day (Inside IR35) Please note - The selected candidate MUST HAVE ACTIVE SC CLEARANCE and be a Sole British National Key Responsibilities: Conduct generative user research to gather insights about user needs and behaviours. Conduct evaluative user research to assess the success of design decisions Create engaging narratives and stories based on research findings to communicate insights effectively. Helping to develop user research as a discipline, advocating for best practice and articulating the benefit to stakeholders and colleagues Skills: Experience in user research Strong storytelling skills with an ability to present complex information clearly. Familiarity with creating user journey maps or E2E diagrams is a plus. Excellent communication and collaboration skills. Ability to juggle multiple competing priorities Salesforce experience is a strongly preferable, some experience with SaaS is a must Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Contract: 6 Mths Based in Essex/Hybrid Day Rate: £500-£600 per day Radius is looking for a Project Manager who has initially strong experience in Remedy to ServiceNow migrations. Role Responsibilities The role, reporting to the CIO, is responsible for ensuring the delivery of the main Corporate IT System Projects for 2026 (primarily Service Now but also covering Sharepoint and Microsoft365 improvements as required). The role will be expected to cover requirements capture/definition, managing the suppliers, users, IT admins required as part of the project, completing system testing and project managing the full delivery. Main Duties This role will work closely with the CIO to deliver a number of improvement/migration projects for a number of Corporate IT Systems/applications. The primary areas of responsibility will include, but not limited to: Technical Project Management Managing the GM UK Corporate IT Projects (see list below), the responsibilities for each project include the full project lifecycle including Requirements capture/definition (including business analysis and working with users/managers to understand needs and expectations) Project documentation including business cases, gateway checksheets and project start and closure documentation Supplier Management (a third-party company or in-house resource will be used to complete the system design, configuration and delivery) Ensuring a high standard of cyber/information Security and compliance with the relevant standards and the relevant GM UK policies/processes (including ISO/IEC 27001, ISO 9001, ISO (phone number removed) and potentially SOC1 and 2) with the design, delivery of the project and longer-term operation Managing users and managers engagement within the project Assisting with process documentation relation to the new system/project Managing the testing of the new system (defining test plans, completing technical testing, managing user testing), managing the resolution of snags/issues Working within the GM UK Change and release processes for the release/updating of the system(s) Documenting user and admin guides The systems/applications that the role will likely be involved include (but not limited) to the following (all are expected to be third party hosted applications SAAS): Service Now (Ticketing and Service Management System) Managing the GM UK migration from Remedy to Service Now and ongoing improvements in the Service Now system, including the implementation of a customer portal to meet GM UK customer requirements, enhanced reporting and potentially integration with other systems (eg: asset databases and automated alert monitoring systems). GM UK will be engaging a third-party supplier to complete the actual setup, configuration. Service Now will be the primary focus of the role, but if time then there is also the potential to also get involved in the following projects as well Microsoft 365 (Email, OneDrive etc) Managing (including working with the Norway IT team) security and functionality improvements to the GM Microsoft365 system for the benefit of the UK users; including PC migration to InTune integration, sensitivity labels, compliance rules, implementing meeting room resources etc. GM UK engages and IT company to complete the actual works and manage the system so this role will be responsible for the Technical Project Management of the improvements Sharepoint Online (Microsoft 365) Managing the GM UK migration from an older on-premise Sharepoint System to Sharepoint online, including a complete content refresh and ongoing improvements in the Sharepoint online system. GM UK will likely complete the technical/data migration in-house (with assistance from a third-party were required) Qualifications Relevant Degree qualifications or similar practical experience Skills & Experience Essential Experience of Technical Project Management Experience of Business analysis / requirements collection experience Understanding/experience of Cyber/Information Security within application design, hosted (SAAS) systems and project management Experience in creating project documentation ongoing processes and user/admin guides Experience of managing IT support/consultancy companies to deliver projects High level of IT Literacy including good knowledge and practical experience of Microsoft Applications (ideally including Office365, Visio, Project, SharePoint). Desirable Experience of Projects involving Service Now Experience of Projects involving Microsoft 365 (including Email, Onedrive, Sharepoint, Azure etc) Experience of ISO 27001 within project management Person Specification Attention to detail with high personal standards and the desire to complete tasks thoroughly Flexible and adaptable with a positive outlook and can do attitude Able to communicate effectively at all levels (written and verbal) Strong and demonstrable integrity with a desire to work as part of a team Ability to work efficiently, timely and cost effectively under continually changing demands and requirements Good time management Good communication skills (written and spoken) Must be commercially aware
03/03/2026
Contractor
Contract: 6 Mths Based in Essex/Hybrid Day Rate: £500-£600 per day Radius is looking for a Project Manager who has initially strong experience in Remedy to ServiceNow migrations. Role Responsibilities The role, reporting to the CIO, is responsible for ensuring the delivery of the main Corporate IT System Projects for 2026 (primarily Service Now but also covering Sharepoint and Microsoft365 improvements as required). The role will be expected to cover requirements capture/definition, managing the suppliers, users, IT admins required as part of the project, completing system testing and project managing the full delivery. Main Duties This role will work closely with the CIO to deliver a number of improvement/migration projects for a number of Corporate IT Systems/applications. The primary areas of responsibility will include, but not limited to: Technical Project Management Managing the GM UK Corporate IT Projects (see list below), the responsibilities for each project include the full project lifecycle including Requirements capture/definition (including business analysis and working with users/managers to understand needs and expectations) Project documentation including business cases, gateway checksheets and project start and closure documentation Supplier Management (a third-party company or in-house resource will be used to complete the system design, configuration and delivery) Ensuring a high standard of cyber/information Security and compliance with the relevant standards and the relevant GM UK policies/processes (including ISO/IEC 27001, ISO 9001, ISO (phone number removed) and potentially SOC1 and 2) with the design, delivery of the project and longer-term operation Managing users and managers engagement within the project Assisting with process documentation relation to the new system/project Managing the testing of the new system (defining test plans, completing technical testing, managing user testing), managing the resolution of snags/issues Working within the GM UK Change and release processes for the release/updating of the system(s) Documenting user and admin guides The systems/applications that the role will likely be involved include (but not limited) to the following (all are expected to be third party hosted applications SAAS): Service Now (Ticketing and Service Management System) Managing the GM UK migration from Remedy to Service Now and ongoing improvements in the Service Now system, including the implementation of a customer portal to meet GM UK customer requirements, enhanced reporting and potentially integration with other systems (eg: asset databases and automated alert monitoring systems). GM UK will be engaging a third-party supplier to complete the actual setup, configuration. Service Now will be the primary focus of the role, but if time then there is also the potential to also get involved in the following projects as well Microsoft 365 (Email, OneDrive etc) Managing (including working with the Norway IT team) security and functionality improvements to the GM Microsoft365 system for the benefit of the UK users; including PC migration to InTune integration, sensitivity labels, compliance rules, implementing meeting room resources etc. GM UK engages and IT company to complete the actual works and manage the system so this role will be responsible for the Technical Project Management of the improvements Sharepoint Online (Microsoft 365) Managing the GM UK migration from an older on-premise Sharepoint System to Sharepoint online, including a complete content refresh and ongoing improvements in the Sharepoint online system. GM UK will likely complete the technical/data migration in-house (with assistance from a third-party were required) Qualifications Relevant Degree qualifications or similar practical experience Skills & Experience Essential Experience of Technical Project Management Experience of Business analysis / requirements collection experience Understanding/experience of Cyber/Information Security within application design, hosted (SAAS) systems and project management Experience in creating project documentation ongoing processes and user/admin guides Experience of managing IT support/consultancy companies to deliver projects High level of IT Literacy including good knowledge and practical experience of Microsoft Applications (ideally including Office365, Visio, Project, SharePoint). Desirable Experience of Projects involving Service Now Experience of Projects involving Microsoft 365 (including Email, Onedrive, Sharepoint, Azure etc) Experience of ISO 27001 within project management Person Specification Attention to detail with high personal standards and the desire to complete tasks thoroughly Flexible and adaptable with a positive outlook and can do attitude Able to communicate effectively at all levels (written and verbal) Strong and demonstrable integrity with a desire to work as part of a team Ability to work efficiently, timely and cost effectively under continually changing demands and requirements Good time management Good communication skills (written and spoken) Must be commercially aware
2nd Line IT Service Desk Engineer Surrey - x5 Days a week onsite My client within financial services based in the Surrey area are recruiting for a 2nd Line IT Service Desk Engineer. As a 2nd Line IT Service Desk Engineer, you will be providing IT support to end users. Must have strong O365 / GPO / Azure / Exchange at Admin level Provide first response and analysis on incidents and follow through resolution. Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility to enable the team to cover core hours of support (8am-6pm, Monday to Friday) 2nd Line IT Service Desk Engineer Benefits: 22 days holiday + 8 Bank Holiday (Holiday's increase to 27, 1 additional day per year worked) Healthy contributed pension Training and development Access to a number of financial based products Dress down Fridays 2nd Line IT Service Desk Responsibilities: Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility to enable the team to cover core hours of support (8am-6pm, Monday to Friday) Document all pertinent end user request information, including name, department, contact information and nature of problem or issue as well as regular updates Act as SMEs on fields of expertise, and / or escalate to 3rd line, supervisor, or team leader and service desk manager, as required Build rapport and elicit problem details from service desk customers Prioritise incidents, service requests and problems and be flexible and able to adjust based on the uniqueness of each one Administer and maintain, the corporate estate, (workstations, servers, BYOD, MDM, O365, SaaS & on prem Applications, Azure, etc) Identify and become proficient with appropriate software and hardware used and supported by the organisation Perform hands-on fixes, including installing and upgrading software, installing hardware, implementing file backups/restores, and configuring systems and applications Drive an all-inclusive culture that relies in clear, timely, exemplary communication and transparency, by defining expectations, prioritising properly, following through resolution, and conducting post resolution actions (Documentation of resolution as Knowledge Base Articles, post-incident communication, etc) Perform under defined timeframes and proactively report any need for deviation Attend meetings that may be necessary in the performance of your duties Comply with and uphold company policies and procedures, including but not limited to IT, Security, Health and Safety Participate in security related exercises, such as patching, security audits and the remediating actions that derive from these as and when required Understand the operation of Spam Filtering, Web Security and Antivirus Leverage provided RMM tool(s) for monitoring, administration, and remote support Administer and maintain the joiners / movers / leavers process in a timely and secure way Build and distribute corporate hardware while maintaining inventory and asset registers Undertake any additional tasks as may reasonably be required from time to time Work as part of a closely knit team of Service Delivery and collaborate effectively on a daily basis with the other IT teams Participate in the continual improvement of services and processes Create and manage support requests to 3rd party vendors when required and follow to resolution Work with the Change Manager as required per the Change Management process 2nd Line IT Service Desk Engineer Skills & Experience: Minimum 3 years previous experience in a similar role as a 2nd Line IT Support in an SLA, CSAT, ITIL driven environment Experience with desktop and server operating systems, O365, SaaS, MDM, and other tools of the trade Working understanding of Active Directory, Exchange, and Microsoft 365, GPO, basic networking, Virtualisation (VMware preferably) Proven written and verbal communication skills Proven analytical and problem-solving abilities Knowledge of computing hardware, including PCs, Servers, mobile devices, and laptops Out of the box troubleshooting, ability to combine information while understanding the larger scale situation, and skills to communicate with non-technical resources of every level Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
26/02/2026
Full time
2nd Line IT Service Desk Engineer Surrey - x5 Days a week onsite My client within financial services based in the Surrey area are recruiting for a 2nd Line IT Service Desk Engineer. As a 2nd Line IT Service Desk Engineer, you will be providing IT support to end users. Must have strong O365 / GPO / Azure / Exchange at Admin level Provide first response and analysis on incidents and follow through resolution. Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility to enable the team to cover core hours of support (8am-6pm, Monday to Friday) 2nd Line IT Service Desk Engineer Benefits: 22 days holiday + 8 Bank Holiday (Holiday's increase to 27, 1 additional day per year worked) Healthy contributed pension Training and development Access to a number of financial based products Dress down Fridays 2nd Line IT Service Desk Responsibilities: Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility to enable the team to cover core hours of support (8am-6pm, Monday to Friday) Document all pertinent end user request information, including name, department, contact information and nature of problem or issue as well as regular updates Act as SMEs on fields of expertise, and / or escalate to 3rd line, supervisor, or team leader and service desk manager, as required Build rapport and elicit problem details from service desk customers Prioritise incidents, service requests and problems and be flexible and able to adjust based on the uniqueness of each one Administer and maintain, the corporate estate, (workstations, servers, BYOD, MDM, O365, SaaS & on prem Applications, Azure, etc) Identify and become proficient with appropriate software and hardware used and supported by the organisation Perform hands-on fixes, including installing and upgrading software, installing hardware, implementing file backups/restores, and configuring systems and applications Drive an all-inclusive culture that relies in clear, timely, exemplary communication and transparency, by defining expectations, prioritising properly, following through resolution, and conducting post resolution actions (Documentation of resolution as Knowledge Base Articles, post-incident communication, etc) Perform under defined timeframes and proactively report any need for deviation Attend meetings that may be necessary in the performance of your duties Comply with and uphold company policies and procedures, including but not limited to IT, Security, Health and Safety Participate in security related exercises, such as patching, security audits and the remediating actions that derive from these as and when required Understand the operation of Spam Filtering, Web Security and Antivirus Leverage provided RMM tool(s) for monitoring, administration, and remote support Administer and maintain the joiners / movers / leavers process in a timely and secure way Build and distribute corporate hardware while maintaining inventory and asset registers Undertake any additional tasks as may reasonably be required from time to time Work as part of a closely knit team of Service Delivery and collaborate effectively on a daily basis with the other IT teams Participate in the continual improvement of services and processes Create and manage support requests to 3rd party vendors when required and follow to resolution Work with the Change Manager as required per the Change Management process 2nd Line IT Service Desk Engineer Skills & Experience: Minimum 3 years previous experience in a similar role as a 2nd Line IT Support in an SLA, CSAT, ITIL driven environment Experience with desktop and server operating systems, O365, SaaS, MDM, and other tools of the trade Working understanding of Active Directory, Exchange, and Microsoft 365, GPO, basic networking, Virtualisation (VMware preferably) Proven written and verbal communication skills Proven analytical and problem-solving abilities Knowledge of computing hardware, including PCs, Servers, mobile devices, and laptops Out of the box troubleshooting, ability to combine information while understanding the larger scale situation, and skills to communicate with non-technical resources of every level Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
