Title: QA Automation Engineer
Contract Type: 12-month Fixed-Term Contract, Full-Time, 35 hours p/w
Salary : Circa £61,018 per annum (London weighted salary) or circa £53,345 per annum (Regional salary), dependant on experience
Grade: 10
Reporting Office: London, Stratford or Manchester, Trafford
Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Closing Date: 14th April 2026
I nterview Dates: 20th April (initial assessment) Face to face interviews week commencing 27th April
NB: Please note the official job title for this vacancy is Quality Assurance Automation Engineer and QA Automation Engineer is for advertising purposes only
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more …
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
Join our Team at L&Q:
We’re looking for a QA Automation Engineer to join our Agile technology team at L&Q, where you’ll play a key role in building and improving automated testing frameworks that support critical systems used across our organisation.
This is an opportunity to work in a modern, collaborative environment, partnering closely with Developers and DevOps Engineers to deliver high-quality, scalable solutions that directly support our mission to create homes and neighbourhoods people are proud of.
If this sounds like you, we would love for you to apply!
Your impact in the role:
Design, build and maintain automated test frameworks using tools such as Selenium and SpecFlow (C#)
Act as the QA lead within your Agile squad, shaping test strategy and approach
Develop and execute automated and manual test plans across functional, integration and UAT phases
Work closely with Developers and DevOps to embed testing within CI/CD pipelines
Identify defects early and ensure robust re-testing and quality assurance processes
Provide clear reporting and insight to support delivery decisions
Champion automation-first best practice and support engineers in improving test coverage
What you'll bring:
Strong experience in QA Automation Engineering
Hands-on experience with Selenium SpecFlow / C#
Experience working in Agile / Scrum teams
Knowledge of both manual and automated testing approaches
Experience testing across:, Web, Mobile, Desktop applications
ISTQB Foundation (or equivalent)
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.
When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace.
We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome.
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
31/03/2026
Contractor
Title: QA Automation Engineer
Contract Type: 12-month Fixed-Term Contract, Full-Time, 35 hours p/w
Salary : Circa £61,018 per annum (London weighted salary) or circa £53,345 per annum (Regional salary), dependant on experience
Grade: 10
Reporting Office: London, Stratford or Manchester, Trafford
Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Closing Date: 14th April 2026
I nterview Dates: 20th April (initial assessment) Face to face interviews week commencing 27th April
NB: Please note the official job title for this vacancy is Quality Assurance Automation Engineer and QA Automation Engineer is for advertising purposes only
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more …
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
Join our Team at L&Q:
We’re looking for a QA Automation Engineer to join our Agile technology team at L&Q, where you’ll play a key role in building and improving automated testing frameworks that support critical systems used across our organisation.
This is an opportunity to work in a modern, collaborative environment, partnering closely with Developers and DevOps Engineers to deliver high-quality, scalable solutions that directly support our mission to create homes and neighbourhoods people are proud of.
If this sounds like you, we would love for you to apply!
Your impact in the role:
Design, build and maintain automated test frameworks using tools such as Selenium and SpecFlow (C#)
Act as the QA lead within your Agile squad, shaping test strategy and approach
Develop and execute automated and manual test plans across functional, integration and UAT phases
Work closely with Developers and DevOps to embed testing within CI/CD pipelines
Identify defects early and ensure robust re-testing and quality assurance processes
Provide clear reporting and insight to support delivery decisions
Champion automation-first best practice and support engineers in improving test coverage
What you'll bring:
Strong experience in QA Automation Engineering
Hands-on experience with Selenium SpecFlow / C#
Experience working in Agile / Scrum teams
Knowledge of both manual and automated testing approaches
Experience testing across:, Web, Mobile, Desktop applications
ISTQB Foundation (or equivalent)
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.
When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace.
We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome.
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Become a change maker and join Node4.
Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us.
So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.
About the role As a Public Cloud Second Line Engineer, you’ll provide advanced, customer‑facing technical support across Microsoft Azure and Microsoft 365 within a managed services environment. Acting as a key escalation point from 1st Line, you’ll take ownership of incidents and service requests end‑to‑end – from deep technical investigation through to resolution or structured escalation to 3rd Line engineering teams.
You’ll work hands‑on with cloud and productivity platforms, diagnose complex issues, apply permanent fixes where appropriate, and communicate clearly with customers throughout the incident lifecycle. You’ll also collaborate closely with internal teams to ensure services are delivered in line with agreed SLAs and customer expectations.
This role will also include providing on‑site cover when required at a customer site in West Yorkshire, as well as participation in an on‑call rota, including night shifts.
What you’ll be doing
Acting as a 2nd Line escalation point for Azure and Microsoft 365 incidents and service requests
Owning incidents from investigation through to resolution, keeping customers informed throughout
Providing advanced troubleshooting across Microsoft Azure, including:
Virtual Machines
Azure Storage, Backup and Recovery
Azure Monitor, Log Analytics and alerting
Azure Active Directory and RBAC
Supporting Microsoft 365 services, including:
Exchange Online (mail flow, mailbox issues, permissions and hybrid scenarios)
SharePoint Online and OneDrive for Business
Microsoft Teams (calling, meetings, integrations and client issues)
Microsoft 365 security and compliance features (where applicable)
Escalating complex or high‑impact issues to 3rd Line teams with clear technical detail and evidence
Supporting planned changes, maintenance and service improvement activities
Creating and maintaining technical documentation, knowledge base articles and known error records
Working closely with Service Desk, Cloud Engineering and wider teams to deliver a consistent support experience
Providing on‑site support when required
What will you bring?
2–3 years’ experience supporting Microsoft technologies in a production environment
Strong hands‑on experience with Microsoft Azure
Strong experience supporting Microsoft 365 workloads
Experience supporting hybrid environments (on‑premises integrated with Azure and M365)
Working knowledge of ITIL‑aligned support environments
Excellent customer service skills with the ability to manage multiple priorities
Strong troubleshooting, analytical and problem‑solving capability
Clear written and verbal communication skills, including technical documentation
Ability to achieve and maintain NPPV3 with SC clearance
Desirable:
Valid UK driving licence and access to a car
Microsoft certifications such as AZ‑900 and AZ‑104
Experience supporting large or complex tenant environments
What can we offer you?
Hybrid Working
Private Medical Insurance or Company Paid Health Cash Plan
Employee Assistance Program
25 days holidays plus your birthday off
Option to purchase additional holiday (up to 5 days)
Company Pension Scheme
Life Assurance x 4
A diverse workforce
Employee investment with Node4 training Academy
Family savings and shopping discounts through the Node4 benefits portal.
Discounted Gym Membership
Modern facilities with open and welcoming breakout areas
Company Social events
Never ending supply of hot and cold drinks, biscuits, sweets, and fruit
Why join Node4?
Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.
09/03/2026
Full time
Become a change maker and join Node4.
Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us.
So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.
About the role As a Public Cloud Second Line Engineer, you’ll provide advanced, customer‑facing technical support across Microsoft Azure and Microsoft 365 within a managed services environment. Acting as a key escalation point from 1st Line, you’ll take ownership of incidents and service requests end‑to‑end – from deep technical investigation through to resolution or structured escalation to 3rd Line engineering teams.
You’ll work hands‑on with cloud and productivity platforms, diagnose complex issues, apply permanent fixes where appropriate, and communicate clearly with customers throughout the incident lifecycle. You’ll also collaborate closely with internal teams to ensure services are delivered in line with agreed SLAs and customer expectations.
This role will also include providing on‑site cover when required at a customer site in West Yorkshire, as well as participation in an on‑call rota, including night shifts.
What you’ll be doing
Acting as a 2nd Line escalation point for Azure and Microsoft 365 incidents and service requests
Owning incidents from investigation through to resolution, keeping customers informed throughout
Providing advanced troubleshooting across Microsoft Azure, including:
Virtual Machines
Azure Storage, Backup and Recovery
Azure Monitor, Log Analytics and alerting
Azure Active Directory and RBAC
Supporting Microsoft 365 services, including:
Exchange Online (mail flow, mailbox issues, permissions and hybrid scenarios)
SharePoint Online and OneDrive for Business
Microsoft Teams (calling, meetings, integrations and client issues)
Microsoft 365 security and compliance features (where applicable)
Escalating complex or high‑impact issues to 3rd Line teams with clear technical detail and evidence
Supporting planned changes, maintenance and service improvement activities
Creating and maintaining technical documentation, knowledge base articles and known error records
Working closely with Service Desk, Cloud Engineering and wider teams to deliver a consistent support experience
Providing on‑site support when required
What will you bring?
2–3 years’ experience supporting Microsoft technologies in a production environment
Strong hands‑on experience with Microsoft Azure
Strong experience supporting Microsoft 365 workloads
Experience supporting hybrid environments (on‑premises integrated with Azure and M365)
Working knowledge of ITIL‑aligned support environments
Excellent customer service skills with the ability to manage multiple priorities
Strong troubleshooting, analytical and problem‑solving capability
Clear written and verbal communication skills, including technical documentation
Ability to achieve and maintain NPPV3 with SC clearance
Desirable:
Valid UK driving licence and access to a car
Microsoft certifications such as AZ‑900 and AZ‑104
Experience supporting large or complex tenant environments
What can we offer you?
Hybrid Working
Private Medical Insurance or Company Paid Health Cash Plan
Employee Assistance Program
25 days holidays plus your birthday off
Option to purchase additional holiday (up to 5 days)
Company Pension Scheme
Life Assurance x 4
A diverse workforce
Employee investment with Node4 training Academy
Family savings and shopping discounts through the Node4 benefits portal.
Discounted Gym Membership
Modern facilities with open and welcoming breakout areas
Company Social events
Never ending supply of hot and cold drinks, biscuits, sweets, and fruit
Why join Node4?
Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 13 February 2026
About the role
The Delivery Manager plays a play a key enabling role in the successful delivery of digital solutions and services within the organisation. Sitting within the Product team, the role is responsible for driving requirements, capture, technical estimation and design, software engineering delivery, release and support for the development, ongoing enhancement and optimisation of products and services. The Delivery Manager ensures that their cross-functional team is well-supported, delivery is predictable, and that work is aligned with business priorities, and that processes and procedures are continually optimised to provide on-going value to the business. You will have a wide range of responsibilities in the following areas:
Planning and delivery management
Team support and facilitation
Stakeholder and communication management
Continuous improvement
About you
Educated to degree level or equivalent and evidence of relevant continued professional development in engineering, computer science or other equivalent technical disciplines
Experience of working in a software development, engineering or other related technical field is essential – ideally in a SaaS or web-based application environment.
Successful track record in delivering digital services to end-users and experience of working in fast-paced complex technical delivery environments.
Experienced in working with both new and legacy systems, and in maintaining a complex matrix of products and services.
Experience ideally in a highly regulated sector.
Familiar with agile and lean development methodologies and practices, and proven technical project management experience.
Strong planning and organising skills, with a strong focus on prioritisation and ability to identify trade-offs and decisions to others.
Embraces change and can effectively lead others through uncertainty.
Exceptional relationship builder who can work at all levels of the organisation to understand different perspectives, influence change and drive towards an impactful solution. Must be comfortable to challenge others’ thinking in a respectful way and be prepared to say “no” more often than “yes” to keep focussed on the most impactful priorities.
Strong critical thinking, problem-solving and troubleshooting skills. Highly analytical and able to integrate multiple data sources to form a view/opinion.
Strong result-focus and a proactive, hands-on approach, used to working in a fast moving/evolving environment and is able to engender a sense of urgency in others.
An articulate and impactful communicator who can ask challenging questions using a wide basis of technical knowledge and who can share highly technical information in an easy-to-understand way to business stakeholders and less experienced team members.
Strong customer focus with a desire to ensure that our future products and services make it simpler and easier to do business with Trinity
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
30/01/2026
Full time
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 13 February 2026
About the role
The Delivery Manager plays a play a key enabling role in the successful delivery of digital solutions and services within the organisation. Sitting within the Product team, the role is responsible for driving requirements, capture, technical estimation and design, software engineering delivery, release and support for the development, ongoing enhancement and optimisation of products and services. The Delivery Manager ensures that their cross-functional team is well-supported, delivery is predictable, and that work is aligned with business priorities, and that processes and procedures are continually optimised to provide on-going value to the business. You will have a wide range of responsibilities in the following areas:
Planning and delivery management
Team support and facilitation
Stakeholder and communication management
Continuous improvement
About you
Educated to degree level or equivalent and evidence of relevant continued professional development in engineering, computer science or other equivalent technical disciplines
Experience of working in a software development, engineering or other related technical field is essential – ideally in a SaaS or web-based application environment.
Successful track record in delivering digital services to end-users and experience of working in fast-paced complex technical delivery environments.
Experienced in working with both new and legacy systems, and in maintaining a complex matrix of products and services.
Experience ideally in a highly regulated sector.
Familiar with agile and lean development methodologies and practices, and proven technical project management experience.
Strong planning and organising skills, with a strong focus on prioritisation and ability to identify trade-offs and decisions to others.
Embraces change and can effectively lead others through uncertainty.
Exceptional relationship builder who can work at all levels of the organisation to understand different perspectives, influence change and drive towards an impactful solution. Must be comfortable to challenge others’ thinking in a respectful way and be prepared to say “no” more often than “yes” to keep focussed on the most impactful priorities.
Strong critical thinking, problem-solving and troubleshooting skills. Highly analytical and able to integrate multiple data sources to form a view/opinion.
Strong result-focus and a proactive, hands-on approach, used to working in a fast moving/evolving environment and is able to engender a sense of urgency in others.
An articulate and impactful communicator who can ask challenging questions using a wide basis of technical knowledge and who can share highly technical information in an easy-to-understand way to business stakeholders and less experienced team members.
Strong customer focus with a desire to ensure that our future products and services make it simpler and easier to do business with Trinity
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Be responsible for the on-boarding requests to xPKI and deliver these within SLA Provide cryptography guidance and support Provide regular metrics and ensure we meet our board commitments. Understand and support the PKI solutions and environments. Proactively analyse current use of certificates by individual Sky business and infrastructure teams. Ensure our Certificate Inventory is accurate Help Sky be PQC ready Work with Cyber vulnerability assessment teams to prioritise onboarding Ensure automation of certificate lifecycle management (internal and external) Support or initiate certificate awareness campaigns. Support Senior Engineers to perform Key ceremonies, BCP/DR tests and other work stream as required. Identify process enhancement and automation opportunities. You will perform certificate lifecycle and checks, including issuing and revoking certificates. You will be able to support operational issues. Be able to educate our business on cybersecurity best practice including certificate lifecycle management. What you'll bring Hands on experience of PKI systems and services, ACME protocol, use of RESTful APIs. Experience with Certificate Authority Administration, ADCS monitoring, and related tasks Understanding in PKI machine identity technologies such as SSH, SSL, TLS Experience supporting Key Management Systems (KMS) for cryptographic key security. A good knowledge and understanding of Information and/or Cyber Security. Good written and verbal communication skills to liaise with stakeholders at varying levels of seniority across the business. Knowledge of cybersecurity principles and practices and an understanding of security frameworks e.g., NIST, ISO27001. Hands on experience with: PKI and Certificate deployment and automation. Thales HSMs Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team team forms part of Sky Group CISO with a strong working relationship with Comcast teams Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brick Lane Brick Lane is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10 minute walk. Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
02/04/2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Be responsible for the on-boarding requests to xPKI and deliver these within SLA Provide cryptography guidance and support Provide regular metrics and ensure we meet our board commitments. Understand and support the PKI solutions and environments. Proactively analyse current use of certificates by individual Sky business and infrastructure teams. Ensure our Certificate Inventory is accurate Help Sky be PQC ready Work with Cyber vulnerability assessment teams to prioritise onboarding Ensure automation of certificate lifecycle management (internal and external) Support or initiate certificate awareness campaigns. Support Senior Engineers to perform Key ceremonies, BCP/DR tests and other work stream as required. Identify process enhancement and automation opportunities. You will perform certificate lifecycle and checks, including issuing and revoking certificates. You will be able to support operational issues. Be able to educate our business on cybersecurity best practice including certificate lifecycle management. What you'll bring Hands on experience of PKI systems and services, ACME protocol, use of RESTful APIs. Experience with Certificate Authority Administration, ADCS monitoring, and related tasks Understanding in PKI machine identity technologies such as SSH, SSL, TLS Experience supporting Key Management Systems (KMS) for cryptographic key security. A good knowledge and understanding of Information and/or Cyber Security. Good written and verbal communication skills to liaise with stakeholders at varying levels of seniority across the business. Knowledge of cybersecurity principles and practices and an understanding of security frameworks e.g., NIST, ISO27001. Hands on experience with: PKI and Certificate deployment and automation. Thales HSMs Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team team forms part of Sky Group CISO with a strong working relationship with Comcast teams Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brick Lane Brick Lane is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10 minute walk. Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Please note - for this role scheduled weekly hours is 45h, 5 days a week, with 3 days in the office. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Full Stack Engineer, you will play a key role in building reliable, scalable, and efficient solutions that power our platforms. You'll thrive in a fast-paced, dynamic environment, balancing multiple priorities while maintaining a strong attention to detail. What you'll do: Design and build well-crafted, resilient applications that remain highly performant at scale and secure in production. Collaborate within a cross-functional, lean team, taking ownership of your deliverables while working closely with journalists, developers, and wider technology teams across the newsroom. Contribute to the team's technical direction and help enhance its tools, workflows and engineering practices. Work with stakeholders to elicit requirements, and ensure there is enough information available to progress with development Champion high engineering standards and bring a mindset of continuous improvement and innovation to what you build. Bring a passion for automation and simplifying processes to optimise feature delivery Take an active role in key team activities such as planning, estimation and refinement. Embrace working with a broad and evolving technology stack, including (but not limited to) JavaScript, NodeJS, React, Circle CI, Docker / Podman. What you'll bring: Solid commercial experience and demonstrable understanding of JavaScript, NodeJS, React with experience in applying OOP paradigms in building scalable applications. Strong understanding of web architecture, including performance, scalability, security, and resilience, with experience optimising web applications. Proven working experience in fast-paced environments (e.g. digital agencies) on projects with short turnaround times - News happens quickly! Proficiency with CI/CD tools (e.g. CircleCI, GCP buildpacks), orchestration and containerisation technologies (Docker) would be an asset. Testing framework experience, i.e. Cypress or Playwright and experience of testing methodologies, including unit-testing. Experience with cloud platforms such as Google Cloud or AWS. For example, experience with Cloud Functions, Cloud Run. Experience working with the NoSQL databases i.e. MongoDB would be beneficial. Comfortable working within Agile methodologies (Scrum, Lean, Kanban), with a collaborative approach Hands-on expertise with mapping platforms such as MapTiler and Leaflet would be a plus. Team overview Sky News This is an exciting opportunity to join the Sky News team at the heart of the newsroom, where diverse technologies, disciplines, and skill sets come together in a dynamic and creative environment. Based at Sky Studios a vibrant hub of activity you'll work alongside our 24-hour live TV studios, editorial teams across broadcast, digital and audio platforms. The team delivers a diverse range of technology solutions across multiple digital and broadcast platforms. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Please note that due to the nature of this role, it incorporates a 45 hour working week. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way.
02/04/2026
Full time
Please note - for this role scheduled weekly hours is 45h, 5 days a week, with 3 days in the office. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Full Stack Engineer, you will play a key role in building reliable, scalable, and efficient solutions that power our platforms. You'll thrive in a fast-paced, dynamic environment, balancing multiple priorities while maintaining a strong attention to detail. What you'll do: Design and build well-crafted, resilient applications that remain highly performant at scale and secure in production. Collaborate within a cross-functional, lean team, taking ownership of your deliverables while working closely with journalists, developers, and wider technology teams across the newsroom. Contribute to the team's technical direction and help enhance its tools, workflows and engineering practices. Work with stakeholders to elicit requirements, and ensure there is enough information available to progress with development Champion high engineering standards and bring a mindset of continuous improvement and innovation to what you build. Bring a passion for automation and simplifying processes to optimise feature delivery Take an active role in key team activities such as planning, estimation and refinement. Embrace working with a broad and evolving technology stack, including (but not limited to) JavaScript, NodeJS, React, Circle CI, Docker / Podman. What you'll bring: Solid commercial experience and demonstrable understanding of JavaScript, NodeJS, React with experience in applying OOP paradigms in building scalable applications. Strong understanding of web architecture, including performance, scalability, security, and resilience, with experience optimising web applications. Proven working experience in fast-paced environments (e.g. digital agencies) on projects with short turnaround times - News happens quickly! Proficiency with CI/CD tools (e.g. CircleCI, GCP buildpacks), orchestration and containerisation technologies (Docker) would be an asset. Testing framework experience, i.e. Cypress or Playwright and experience of testing methodologies, including unit-testing. Experience with cloud platforms such as Google Cloud or AWS. For example, experience with Cloud Functions, Cloud Run. Experience working with the NoSQL databases i.e. MongoDB would be beneficial. Comfortable working within Agile methodologies (Scrum, Lean, Kanban), with a collaborative approach Hands-on expertise with mapping platforms such as MapTiler and Leaflet would be a plus. Team overview Sky News This is an exciting opportunity to join the Sky News team at the heart of the newsroom, where diverse technologies, disciplines, and skill sets come together in a dynamic and creative environment. Based at Sky Studios a vibrant hub of activity you'll work alongside our 24-hour live TV studios, editorial teams across broadcast, digital and audio platforms. The team delivers a diverse range of technology solutions across multiple digital and broadcast platforms. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Please note that due to the nature of this role, it incorporates a 45 hour working week. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Q to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a key member of the UK Production Engineering support team, you'll play a vital role in ensuring the smooth operation of Sky's television production facilities. From maintaining graphics systems and managing data workflows to troubleshooting complex video and audio issues, you'll be at the heart of our live and post-production environments. Supporting flagship channels such as Sky News, Sky Sports News, and major sporting productions, you'll combine technical expertise with proactive problem-solving to keep broadcasts running seamlessly. What you'll do Provide reactive first line support to Sky's TV Production, Graphics and Post Production Facilities, such as Sky News, Sky Sports News, F1, Football, Cricket, EFL, Golf, Tennis, Racing, Netball, Rugby and many other key productions Work a regular shift pattern Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large Television Production & Post Production facility Create & update tickets for every task, working these through to resolution Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting Proactive maintenance & monitoring of hardware, software and mechanical systems in a broadcast environment What you'll bring A degree or equivalent qualification in Broadcast Engineering, Media Technologies, or similar. A reasonable understanding of the technical elements of a broadcast tv chain - encompassing both older traditional and more modern IP, Software solutions Previous experience working in a support role within Broadcast Engineering A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching Understanding of Broadcast IP standards and implementation including SMPTE 2022, SMPTE 2110, AoIP (AES67) and PTP Competency with IT and computer networking Proven experience with Log interrogation A structured and analytical mindset when diagnosing technical problems - through logical reasoning and systematic troubleshooting Shift Pattern You will be required to work a shift pattern that covers a 7-day fortnight. This would normally be comprised of Week 1- Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with one-hour break and on an early/late rotation. This would lead onto night shift cover later down the line covering the wider team responsibilities. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: "Access to free NOW, for streaming all your favourite shows A generous pension package Private healthcare Discounted mobile and broadband Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Your office space Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
02/04/2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Q to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a key member of the UK Production Engineering support team, you'll play a vital role in ensuring the smooth operation of Sky's television production facilities. From maintaining graphics systems and managing data workflows to troubleshooting complex video and audio issues, you'll be at the heart of our live and post-production environments. Supporting flagship channels such as Sky News, Sky Sports News, and major sporting productions, you'll combine technical expertise with proactive problem-solving to keep broadcasts running seamlessly. What you'll do Provide reactive first line support to Sky's TV Production, Graphics and Post Production Facilities, such as Sky News, Sky Sports News, F1, Football, Cricket, EFL, Golf, Tennis, Racing, Netball, Rugby and many other key productions Work a regular shift pattern Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large Television Production & Post Production facility Create & update tickets for every task, working these through to resolution Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting Proactive maintenance & monitoring of hardware, software and mechanical systems in a broadcast environment What you'll bring A degree or equivalent qualification in Broadcast Engineering, Media Technologies, or similar. A reasonable understanding of the technical elements of a broadcast tv chain - encompassing both older traditional and more modern IP, Software solutions Previous experience working in a support role within Broadcast Engineering A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching Understanding of Broadcast IP standards and implementation including SMPTE 2022, SMPTE 2110, AoIP (AES67) and PTP Competency with IT and computer networking Proven experience with Log interrogation A structured and analytical mindset when diagnosing technical problems - through logical reasoning and systematic troubleshooting Shift Pattern You will be required to work a shift pattern that covers a 7-day fortnight. This would normally be comprised of Week 1- Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with one-hour break and on an early/late rotation. This would lead onto night shift cover later down the line covering the wider team responsibilities. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: "Access to free NOW, for streaming all your favourite shows A generous pension package Private healthcare Discounted mobile and broadband Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Your office space Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across (url removed), the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
02/04/2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across (url removed), the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Job Description We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Origination and Distribution Support department is responsible for providing technical support and maintenance of broadcast systems, equipment, software applications and networks. This includes troubleshooting hardware/software issues as well as performing preventative maintenance on all related components. The successful candidate will be able to work independently with minimal supervision while also being a team player in order to ensure the smooth operation of our broadcasting operations. What you'll do Provide world class 1st line technical support and timely fault analysis for the Broadcast Playout platforms, Live Content Delivery and News Operation Centre's MCR operational teams as well as 3rd party pass-through services. Work a regular shift pattern in one of two engineering teams formed of Associate/Junior Engineers, Engineers & Senior Engineers Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large MCR and Playout facility. Create & update tickets for every task, working these through to resolution Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting. Field calls, deal with routine maintenance and proactive checks, attend routine fault reports What you'll bring A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching Competent knowledge of Microsoft Windows systems, win10/11, server (Apply online only) A solid understanding of compressed and uncompressed IP video networks and how to troubleshoot them. E.g 2022-2, 2022-6, 2110. Working Knowledge of Active Directory (Microsoft) Cloud knowledge (AWS / Azure) Fault investigation and Log interrogation Knowledge of broadcast chains and platform A degree or qualification in Broadcast Engineering/Media Technologies/or equivalent The desire to work in a pressurised environment meeting the demands of a live broadcast environment. Ability to resolve complex problems or problems where precedent may not exist Shift Pattern You will be required to work a shift pattern that covers a 7-day fortnight. This would normally comprise Week 1- Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with one-hour break and on an early/late rotation. Team Overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Team overview Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Your office space Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
02/04/2026
Full time
Job Description We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Origination and Distribution Support department is responsible for providing technical support and maintenance of broadcast systems, equipment, software applications and networks. This includes troubleshooting hardware/software issues as well as performing preventative maintenance on all related components. The successful candidate will be able to work independently with minimal supervision while also being a team player in order to ensure the smooth operation of our broadcasting operations. What you'll do Provide world class 1st line technical support and timely fault analysis for the Broadcast Playout platforms, Live Content Delivery and News Operation Centre's MCR operational teams as well as 3rd party pass-through services. Work a regular shift pattern in one of two engineering teams formed of Associate/Junior Engineers, Engineers & Senior Engineers Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large MCR and Playout facility. Create & update tickets for every task, working these through to resolution Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting. Field calls, deal with routine maintenance and proactive checks, attend routine fault reports What you'll bring A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching Competent knowledge of Microsoft Windows systems, win10/11, server (Apply online only) A solid understanding of compressed and uncompressed IP video networks and how to troubleshoot them. E.g 2022-2, 2022-6, 2110. Working Knowledge of Active Directory (Microsoft) Cloud knowledge (AWS / Azure) Fault investigation and Log interrogation Knowledge of broadcast chains and platform A degree or qualification in Broadcast Engineering/Media Technologies/or equivalent The desire to work in a pressurised environment meeting the demands of a live broadcast environment. Ability to resolve complex problems or problems where precedent may not exist Shift Pattern You will be required to work a shift pattern that covers a 7-day fortnight. This would normally comprise Week 1- Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with one-hour break and on an early/late rotation. Team Overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Team overview Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Your office space Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across (url removed) and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
02/04/2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across (url removed) and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Leeds, Livingston, or Osterley office. We believe in better. And we make it happen." Better content. Better products. And better careers. " Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile," SkyQ "to Sky Glass, we never stand still. We optimise and innovate. " We turn" big ideas "into the products, content and services millions of people love. " And we do it all right here at Sky. " " As a Technical Product Owner, you will work closely with product colleagues, engineers, architects and engineering teams to shape and deliver high quality technical solutions. You will help keep everyone aligned, support clear communication and ensure that the work delivered is maintainable and meets the needs of the business. What you'll do - Breakdown complex problems through feature analysis . Lead on technical analysis ; breaking down complex features into development ready user stories . Write clear and detailed technical features and user stories with testable acceptance criteria and measurable benefits. Maintain a prioritised data driven backlog of features and user stories through refinements, planning and retrospectives . Read and interpret technical documentation, including system specifications and architecture diagrams, and use these to guide decisions. Build a strong understanding of how our systems work, how software is developed, tested and released. Contribute to agile ceremonies and support good practice across the team, using your knowledge of Agile, Scrum and the Agile for Sky framework. Alongside product delivery, you will also look for opportunities to improve existing systems. This may be performance, reliability, security, or simplifying processes to help the team work more effectively. What you'll bring - Strong previous experience in a Technical Analyst or Business Strong previous experience of leading technical analysis; breaking down complex capabilities and features into clear user stories and acceptance criteria U nderstanding of backlog management, including benefits analysis and delivery planning through data driven priority decisions The ability to read and understand technical documentation and ask the right questions. Strong communication skills and a calm, practical approach to problem solving. Experience working with development teams and understanding modern development and testing practices. Experience supporting agile ceremonies and helping teams adopt good agile practices. You will also be comfortable using tools such as Jira, Confluence, Miro, Figma, Postman and SQL as part of your everyday work. " Team overview: " " You'll be part of Customer Engagement Enablement, a portfolio within the Tech Platform Directorate. Our vision is simple: we enable teams to deliver future ready, modern platforms that accelerate change, simplify complexity and create experiences that exceed expectations while driving lasting value for our people, partners and customers. Our teams work across app, web and assisted channels, building the foundations that power brilliant end to end customer journeys. This is a fast moving, collaborative environment where you'll help shape technical direction, influence key customer touch points and enable teams across the business to innovate at pace. " The rewards" " There's "one thing people" can't "stop talking about when it comes to" : the" perks ." Here's "a taster: " Sky Q, for the TV you love all in one place " The magic of Sky Glass at an exclusive rate " A generous pension package " Private healthcare " Discounted mobile and broadband " A wide range of Sky VIP rewards and experiences " " Inclusion & how" you'll "work: " Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial" injustice "and setting ambitious targets for representation at Sky. " We've "embraced hybrid working and split our time between unique office spaces and the convenience of working from home." You'll "find out more about what hybrid working looks like for your role" later on "in the recruitment process. " " Your office space: Leeds, Livingston or Osterley " We'd "love to hear from you" " Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky." It's "a place where you can explore what if, how far, and what next. " But better" doesn't "stop at what we do," it's "how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. " " If you believe in better," we'll "back you all the way. " Just so you know: if your application is successful," we'll "ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. "
02/04/2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Leeds, Livingston, or Osterley office. We believe in better. And we make it happen." Better content. Better products. And better careers. " Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile," SkyQ "to Sky Glass, we never stand still. We optimise and innovate. " We turn" big ideas "into the products, content and services millions of people love. " And we do it all right here at Sky. " " As a Technical Product Owner, you will work closely with product colleagues, engineers, architects and engineering teams to shape and deliver high quality technical solutions. You will help keep everyone aligned, support clear communication and ensure that the work delivered is maintainable and meets the needs of the business. What you'll do - Breakdown complex problems through feature analysis . Lead on technical analysis ; breaking down complex features into development ready user stories . Write clear and detailed technical features and user stories with testable acceptance criteria and measurable benefits. Maintain a prioritised data driven backlog of features and user stories through refinements, planning and retrospectives . Read and interpret technical documentation, including system specifications and architecture diagrams, and use these to guide decisions. Build a strong understanding of how our systems work, how software is developed, tested and released. Contribute to agile ceremonies and support good practice across the team, using your knowledge of Agile, Scrum and the Agile for Sky framework. Alongside product delivery, you will also look for opportunities to improve existing systems. This may be performance, reliability, security, or simplifying processes to help the team work more effectively. What you'll bring - Strong previous experience in a Technical Analyst or Business Strong previous experience of leading technical analysis; breaking down complex capabilities and features into clear user stories and acceptance criteria U nderstanding of backlog management, including benefits analysis and delivery planning through data driven priority decisions The ability to read and understand technical documentation and ask the right questions. Strong communication skills and a calm, practical approach to problem solving. Experience working with development teams and understanding modern development and testing practices. Experience supporting agile ceremonies and helping teams adopt good agile practices. You will also be comfortable using tools such as Jira, Confluence, Miro, Figma, Postman and SQL as part of your everyday work. " Team overview: " " You'll be part of Customer Engagement Enablement, a portfolio within the Tech Platform Directorate. Our vision is simple: we enable teams to deliver future ready, modern platforms that accelerate change, simplify complexity and create experiences that exceed expectations while driving lasting value for our people, partners and customers. Our teams work across app, web and assisted channels, building the foundations that power brilliant end to end customer journeys. This is a fast moving, collaborative environment where you'll help shape technical direction, influence key customer touch points and enable teams across the business to innovate at pace. " The rewards" " There's "one thing people" can't "stop talking about when it comes to" : the" perks ." Here's "a taster: " Sky Q, for the TV you love all in one place " The magic of Sky Glass at an exclusive rate " A generous pension package " Private healthcare " Discounted mobile and broadband " A wide range of Sky VIP rewards and experiences " " Inclusion & how" you'll "work: " Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial" injustice "and setting ambitious targets for representation at Sky. " We've "embraced hybrid working and split our time between unique office spaces and the convenience of working from home." You'll "find out more about what hybrid working looks like for your role" later on "in the recruitment process. " " Your office space: Leeds, Livingston or Osterley " We'd "love to hear from you" " Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky." It's "a place where you can explore what if, how far, and what next. " But better" doesn't "stop at what we do," it's "how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. " " If you believe in better," we'll "back you all the way. " Just so you know: if your application is successful," we'll "ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. "
Role: Senior Technical Business Analyst (Active BPSS Security Clearance needed) Type: Contracts (12 Months) Location: Newcastle, Leeds or Birmingham Working Model: Hybrid (3 days per in office) Payrate: (Apply online only) GBP/day on Inside IR35 on Umbrella The Role: We are seeking a highly technical Business Analyst (SFIA Level 5) with recent, hands-on experience working directly with software development teams at DWP Digital. You will bring structure to ambiguity, working alongside engineers, architects, and DevOps teams to turn loosely defined technical epics into delivery-ready user stories. Key Responsibilities: Analyse complex processes across software, DevOps, security, and platform domains. Take ownership of poorly defined backlog items and refine them into ready-to-build features. Support discovery activities, shape hypotheses, and define success measures. Translate complex technical concepts to ensure a shared understanding among technical and non-technical stakeholders. Balance stakeholder needs with technical feasibility and manage frequent context switching across multiple initiatives. This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. Com Randstad Technologies is acting as an Employment Business in relation to this vacancy.
02/04/2026
Contractor
Role: Senior Technical Business Analyst (Active BPSS Security Clearance needed) Type: Contracts (12 Months) Location: Newcastle, Leeds or Birmingham Working Model: Hybrid (3 days per in office) Payrate: (Apply online only) GBP/day on Inside IR35 on Umbrella The Role: We are seeking a highly technical Business Analyst (SFIA Level 5) with recent, hands-on experience working directly with software development teams at DWP Digital. You will bring structure to ambiguity, working alongside engineers, architects, and DevOps teams to turn loosely defined technical epics into delivery-ready user stories. Key Responsibilities: Analyse complex processes across software, DevOps, security, and platform domains. Take ownership of poorly defined backlog items and refine them into ready-to-build features. Support discovery activities, shape hypotheses, and define success measures. Translate complex technical concepts to ensure a shared understanding among technical and non-technical stakeholders. Balance stakeholder needs with technical feasibility and manage frequent context switching across multiple initiatives. This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. Com Randstad Technologies is acting as an Employment Business in relation to this vacancy.
We have an excellent opportunity for a Service Desk Engineer to join a supportive IT team for a highly respected and well established educational organisation in Cambridgeshire, renowned for its outstanding facilities, collaborative culture, and strong investment in technology where your work will have a direct impact on both staff and students. You'll benefit from a forward-thinking environment, exposure to modern technologies, and a strong focus on work-life balance. As a Service Desk Engineer , you will provide high-quality, customer-focused IT support across multiple sites, acting as the first point of contact for technical issues. Key Responsibilities Deliver 1st line IT support across desktops, laptops, and mobile devices Act as the first point of contact for technical queries and incidents Install, configure, and support Microsoft 365 and Intune Manage users, permissions, and passwords via Active Directory Troubleshoot hardware, software, and basic network issues Support AV equipment including projectors and presentation systems Maintain accurate documentation (user guides, asset registers, procedures) Assist with IT projects and continuous improvement initiatives Proactively identify and resolve recurring technical issues About You You will be a proactive and customer-focused IT professional with experience in a Service Desk / IT Support Engineer role. Skills & Experience Experience in a Service Desk / IT Support role Strong knowledge of Windows OS and PC hardware Experience with Microsoft 365 and Intune Working knowledge of Active Directory Understanding of basic networking (connectivity, troubleshooting) Experience supporting AV equipment (desirable) Strong problem-solving and organisational skills Excellent communication and stakeholder engagement Ability to work independently and within a team Full driving licence / willingness to travel between local sites Why Apply? This is a fantastic opportunity to develop your technical skills within a modern, well-funded IT environment, gaining exposure to enterprise-level technologies while maintaining excellent work-life balance. If you're a Service Desk Engineer looking to take the next step in your career, apply today.
02/04/2026
Full time
We have an excellent opportunity for a Service Desk Engineer to join a supportive IT team for a highly respected and well established educational organisation in Cambridgeshire, renowned for its outstanding facilities, collaborative culture, and strong investment in technology where your work will have a direct impact on both staff and students. You'll benefit from a forward-thinking environment, exposure to modern technologies, and a strong focus on work-life balance. As a Service Desk Engineer , you will provide high-quality, customer-focused IT support across multiple sites, acting as the first point of contact for technical issues. Key Responsibilities Deliver 1st line IT support across desktops, laptops, and mobile devices Act as the first point of contact for technical queries and incidents Install, configure, and support Microsoft 365 and Intune Manage users, permissions, and passwords via Active Directory Troubleshoot hardware, software, and basic network issues Support AV equipment including projectors and presentation systems Maintain accurate documentation (user guides, asset registers, procedures) Assist with IT projects and continuous improvement initiatives Proactively identify and resolve recurring technical issues About You You will be a proactive and customer-focused IT professional with experience in a Service Desk / IT Support Engineer role. Skills & Experience Experience in a Service Desk / IT Support role Strong knowledge of Windows OS and PC hardware Experience with Microsoft 365 and Intune Working knowledge of Active Directory Understanding of basic networking (connectivity, troubleshooting) Experience supporting AV equipment (desirable) Strong problem-solving and organisational skills Excellent communication and stakeholder engagement Ability to work independently and within a team Full driving licence / willingness to travel between local sites Why Apply? This is a fantastic opportunity to develop your technical skills within a modern, well-funded IT environment, gaining exposure to enterprise-level technologies while maintaining excellent work-life balance. If you're a Service Desk Engineer looking to take the next step in your career, apply today.
Randstad Technologies Recruitment
City, Birmingham
Role: Senior Technical Business Analyst (Active BPSS Security Clearance needed) Type: Contracts (12 Months) Location: Newcastle, Leeds or Birmingham Working Model: Hybrid (3 days per in office) Payrate: (Apply online only) GBP/day on Inside IR35 on Umbrella The Role: We are seeking a highly technical Business Analyst (SFIA Level 5) with recent, hands-on experience working directly with software development teams at DWP Digital. You will bring structure to ambiguity, working alongside engineers, architects, and DevOps teams to turn loosely defined technical epics into delivery-ready user stories. Key Responsibilities: Analyse complex processes across software, DevOps, security, and platform domains. Take ownership of poorly defined backlog items and refine them into ready-to-build features. Support discovery activities, shape hypotheses, and define success measures. Translate complex technical concepts to ensure a shared understanding among technical and non-technical stakeholders. Balance stakeholder needs with technical feasibility and manage frequent context switching across multiple initiatives. This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. Com Randstad Technologies is acting as an Employment Business in relation to this vacancy.
02/04/2026
Contractor
Role: Senior Technical Business Analyst (Active BPSS Security Clearance needed) Type: Contracts (12 Months) Location: Newcastle, Leeds or Birmingham Working Model: Hybrid (3 days per in office) Payrate: (Apply online only) GBP/day on Inside IR35 on Umbrella The Role: We are seeking a highly technical Business Analyst (SFIA Level 5) with recent, hands-on experience working directly with software development teams at DWP Digital. You will bring structure to ambiguity, working alongside engineers, architects, and DevOps teams to turn loosely defined technical epics into delivery-ready user stories. Key Responsibilities: Analyse complex processes across software, DevOps, security, and platform domains. Take ownership of poorly defined backlog items and refine them into ready-to-build features. Support discovery activities, shape hypotheses, and define success measures. Translate complex technical concepts to ensure a shared understanding among technical and non-technical stakeholders. Balance stakeholder needs with technical feasibility and manage frequent context switching across multiple initiatives. This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. Com Randstad Technologies is acting as an Employment Business in relation to this vacancy.
YOU MUST HAVE SOME LEVEL OF MEDICAL DEVICES SALES EXPERIENCE A fantastic opportunity to join a rapidly growing medical device company with great opportunities for career development and promotion Job Title: Business Development Manager Territory: West Midlands (e.g. Worcester, Wolverhampton, Birmingham as far east as Coventry, down to oxford across to Cardiff - Birmigham based would be perfect) Package: £45-55k basic (DOE) plus £25k OTE (uncapped and paid monthly). Clawback if months missed and uncapped once target has been hit. ( One Sales Rep has hit target already and his year ends July ) Company car (hybrid) or car allowance Pension Healthcare Laptop/phone Holiday The Job: You will be responsible for selling an exciting range of both capital and consumable products into the NHS and private hospitals. Main product disciplines include, Medical Imaging, Endoscopy, Laparoscopy, Urology, Spinal. Your main aim is to achieve the regional sales plan and hit target for your asigned territory. Identify and engage key accounts, KOLs, and stakeholders in the NHS and private sectors. Develop and implement project plans to achieve sales and market penetration targets. Manage and negotiate contracts, pricing, and tenders in coordination with senior leadership. Provide clinical support, training, and market access insights to enhance product adoption. Maintain strong professional relationships with decision-makers, finance managers, and referring clinicians. Monitor competitive activity and contribute to budgeting, forecasting, and strategic planning. Represent company at industry conferences and networking events. Requirements / Expectations Requirements: You must have previous experience in medical device sales or as a clinical specialist in the commercial sector, you need the existing commercial acumen. It's vital that you understand how the sales process works in both the NHS and private sector, how procurement and supply chain work in the sector. Ideally you will have a degree in a related field (e.g., Biomedical Engineering, Life Sciences, Nursing) but NOT essential, if you have the proven work experience Strong communication and presentation skills, they're vital! You need the ability to work independently and collaboratively within a team. You'll also need to be detail-oriented with strong analytical and problem-solving abilities. Ideally you'll already have a thorough understanding of local healthcare systems, but the client will consider people who are relocating. You'll need strong negotiation, communication, and organisational skills. Proficiency in Microsoft Office and a valid UK driving license are essential. You need full right to work in the UK with no requirement for sponsorship (now, or in future). No Sponsorship Available (sorry) You must be living in the West Midlands area (e.g. Worcester, Wolverhampton, Birmingham as far east as Coventry) If you are interested in this position or if you would like to find out what other roles we have within the medical devices arena, please do apply online and one of our team will be in touch!
02/04/2026
Full time
YOU MUST HAVE SOME LEVEL OF MEDICAL DEVICES SALES EXPERIENCE A fantastic opportunity to join a rapidly growing medical device company with great opportunities for career development and promotion Job Title: Business Development Manager Territory: West Midlands (e.g. Worcester, Wolverhampton, Birmingham as far east as Coventry, down to oxford across to Cardiff - Birmigham based would be perfect) Package: £45-55k basic (DOE) plus £25k OTE (uncapped and paid monthly). Clawback if months missed and uncapped once target has been hit. ( One Sales Rep has hit target already and his year ends July ) Company car (hybrid) or car allowance Pension Healthcare Laptop/phone Holiday The Job: You will be responsible for selling an exciting range of both capital and consumable products into the NHS and private hospitals. Main product disciplines include, Medical Imaging, Endoscopy, Laparoscopy, Urology, Spinal. Your main aim is to achieve the regional sales plan and hit target for your asigned territory. Identify and engage key accounts, KOLs, and stakeholders in the NHS and private sectors. Develop and implement project plans to achieve sales and market penetration targets. Manage and negotiate contracts, pricing, and tenders in coordination with senior leadership. Provide clinical support, training, and market access insights to enhance product adoption. Maintain strong professional relationships with decision-makers, finance managers, and referring clinicians. Monitor competitive activity and contribute to budgeting, forecasting, and strategic planning. Represent company at industry conferences and networking events. Requirements / Expectations Requirements: You must have previous experience in medical device sales or as a clinical specialist in the commercial sector, you need the existing commercial acumen. It's vital that you understand how the sales process works in both the NHS and private sector, how procurement and supply chain work in the sector. Ideally you will have a degree in a related field (e.g., Biomedical Engineering, Life Sciences, Nursing) but NOT essential, if you have the proven work experience Strong communication and presentation skills, they're vital! You need the ability to work independently and collaboratively within a team. You'll also need to be detail-oriented with strong analytical and problem-solving abilities. Ideally you'll already have a thorough understanding of local healthcare systems, but the client will consider people who are relocating. You'll need strong negotiation, communication, and organisational skills. Proficiency in Microsoft Office and a valid UK driving license are essential. You need full right to work in the UK with no requirement for sponsorship (now, or in future). No Sponsorship Available (sorry) You must be living in the West Midlands area (e.g. Worcester, Wolverhampton, Birmingham as far east as Coventry) If you are interested in this position or if you would like to find out what other roles we have within the medical devices arena, please do apply online and one of our team will be in touch!
YOU MUST HAVE SOME LEVEL OF MEDICAL DEVICES SALES EXPERIENCE A fantastic opportunity to join a rapidly growing medical device company with great opportunities for career development and promotion Job Title: Business Development Manager Territory: South Central (south of London outside of M25 covering from Bournemouth/Basingstoke eastward) Package: £45-55k basic (DOE) plus £25k OTE (uncapped and paid monthly). Clawback if months missed and uncapped once target has been hit. ( One Sales Rep has hit target already and his year ends July ) Company car (hybrid) or car allowance Pension Healthcare Laptop/phone Holiday The Job: You will be responsible for selling an exciting range of both capital and consumable products into the NHS and private hospitals. Main product disciplines include, Medical Imaging, Endoscopy, Laparoscopy, Urology, Spinal. Your main aim is to achieve the regional sales plan and hit target for your asigned territory. Identify and engage key accounts, KOLs, and stakeholders in the NHS and private sectors. Develop and implement project plans to achieve sales and market penetration targets. Manage and negotiate contracts, pricing, and tenders in coordination with senior leadership. Provide clinical support, training, and market access insights to enhance product adoption. Maintain strong professional relationships with decision-makers, finance managers, and referring clinicians. Monitor competitive activity and contribute to budgeting, forecasting, and strategic planning. Represent company at industry conferences and networking events. Requirements / Expectations Requirements: You must have previous experience in medical device sales or as a clinical specialist in the commercial sector, you need the existing commercial acumen. It's vital that you understand how the sales process works in both the NHS and private sector, how procurement and supply chain work in the sector. Ideally you will have a degree in a related field (e.g., Biomedical Engineering, Life Sciences, Nursing) but NOT essential, if you have the proven work experience Strong communication and presentation skills, they're vital! You need the ability to work independently and collaboratively within a team. You'll also need to be detail-oriented with strong analytical and problem-solving abilities. Ideally you'll already have a thorough understanding of local healthcare systems, but the client will consider people who are relocating. You'll need strong negotiation, communication, and organisational skills. Proficiency in Microsoft Office and a valid UK driving license are essential. You need full right to work in the UK with no requirement for sponsorship (now, or in future). No Sponsorship Available (sorry) You must be living in the Southern Home Counties already (or be willing to relocate at your own expense) - ideally Surrey or Sussex to make it easier to get around the territory, but anywhere suitable on patch and not at the ends of the territory (sorry Dover) If you are interested in this position or if you would like to find out what other roles we have within the medical devices arena, please do apply online and one of our team will be in touch!
02/04/2026
Full time
YOU MUST HAVE SOME LEVEL OF MEDICAL DEVICES SALES EXPERIENCE A fantastic opportunity to join a rapidly growing medical device company with great opportunities for career development and promotion Job Title: Business Development Manager Territory: South Central (south of London outside of M25 covering from Bournemouth/Basingstoke eastward) Package: £45-55k basic (DOE) plus £25k OTE (uncapped and paid monthly). Clawback if months missed and uncapped once target has been hit. ( One Sales Rep has hit target already and his year ends July ) Company car (hybrid) or car allowance Pension Healthcare Laptop/phone Holiday The Job: You will be responsible for selling an exciting range of both capital and consumable products into the NHS and private hospitals. Main product disciplines include, Medical Imaging, Endoscopy, Laparoscopy, Urology, Spinal. Your main aim is to achieve the regional sales plan and hit target for your asigned territory. Identify and engage key accounts, KOLs, and stakeholders in the NHS and private sectors. Develop and implement project plans to achieve sales and market penetration targets. Manage and negotiate contracts, pricing, and tenders in coordination with senior leadership. Provide clinical support, training, and market access insights to enhance product adoption. Maintain strong professional relationships with decision-makers, finance managers, and referring clinicians. Monitor competitive activity and contribute to budgeting, forecasting, and strategic planning. Represent company at industry conferences and networking events. Requirements / Expectations Requirements: You must have previous experience in medical device sales or as a clinical specialist in the commercial sector, you need the existing commercial acumen. It's vital that you understand how the sales process works in both the NHS and private sector, how procurement and supply chain work in the sector. Ideally you will have a degree in a related field (e.g., Biomedical Engineering, Life Sciences, Nursing) but NOT essential, if you have the proven work experience Strong communication and presentation skills, they're vital! You need the ability to work independently and collaboratively within a team. You'll also need to be detail-oriented with strong analytical and problem-solving abilities. Ideally you'll already have a thorough understanding of local healthcare systems, but the client will consider people who are relocating. You'll need strong negotiation, communication, and organisational skills. Proficiency in Microsoft Office and a valid UK driving license are essential. You need full right to work in the UK with no requirement for sponsorship (now, or in future). No Sponsorship Available (sorry) You must be living in the Southern Home Counties already (or be willing to relocate at your own expense) - ideally Surrey or Sussex to make it easier to get around the territory, but anywhere suitable on patch and not at the ends of the territory (sorry Dover) If you are interested in this position or if you would like to find out what other roles we have within the medical devices arena, please do apply online and one of our team will be in touch!
Director of Professional Services Salary: 90,000 - 100,000 Per Annum Location: London (Hybrid) I am working with one of my longstanding clients who have a fantastic reputation as a global digital transformation partner, customer experience specialist and provider of complex unified communications and network service solutions. This is a fantastic opportunity to join the business as the Director of Professional Services and take full ownership all professional services engagements and making sure they are delivered efficiently, profitably and to the highest of standards. Working closely with Sales, Service Delivery, Engineering, Finance and Customer Success, you will ensure projects transition smoothly into managed services and long term support. You will have full responsibility for delivery performance, utilisation, customer satisfaction as well as the financial performance of Professional Services, including revenue recognition and forecasting against targets. Main Duties and Key Responsibilities Professional Services Leadership Own the Professional Services function responsible for delivering implementation, migration and transformation projects. Take full responsibility for delivery quality, timelines and commercial performance across all projects. Work with Sales and Pre-Sales on solution design, project scoping and effort estimation so projects are set up properly from the start. Ensure projects transition successfully into managed services and long term support. Act as the senior escalation point for Professional Services. Produce monthly board reports covering delivery performance, financial performance and resource planning. PMO and Project Governance Establish and lead the Project Management Office, bringing structure, governance and consistency to project delivery. Define and maintain project standards, governance, and reporting across all customer and internal projects. Provide oversight to project managers, ensuring risks, timelines and budgets are properly managed and visible. Ensure projects support wider business objectives and customer outcomes. Forecasting, Resource Planning, and Capacity Own forecasting across Professional Services including revenue, delivery demand and resource requirements. Work with Sales, Finance and Service Delivery to plan for project demand and delivery capacity. Manage utilisation and workload across engineering and project teams. Identify capacity gaps and put plans in place to address them through hiring, training or contractors. Maintain clear visibility of demand versus delivery capacity to keep workloads balanced and delivery on track. Financial and Commercial Management Own the financial performance of Professional Services. Ensure projects are scoped, priced and delivered in a commercially sound way. Monitor project profitability, margins and cost control. Support the development of Professional Services pricing and commercial models. Customer and Stakeholder Management Act as a senior escalation point for key customers and strategic projects. Build strong relationships with customers during major delivery programmes. Provide clear executive-level updates on project progress, risks, and outcomes. Work closely with internal teams including Sales, Engineering, Service Delivery, Finance and Operations. Delivery Improvement and Performance Improve delivery processes so projects are more predictable, efficient and profitable. Introduce tools and reporting that improve visibility across projects, resources and financial performance. Track and report on key delivery metrics including timelines, profitability and customer satisfaction. Run post-project reviews and ensure lessons learned are implemented. Team Leadership Lead and develop the Heads of Project Management and Professional Services Team Leads. Set clear objectives and performance measures across the team. Build a culture of ownership, accountability and high standards. Support development and progression across the Professional Services organisation. Skills and Experience Required Minimum of 5+ years of management experience Significant experience in IT services, managed services, or technology consulting environments Proven experience managing project delivery teams and project managers Strong understanding of project management frameworks and PMO governance Experience delivering complex technology or digital transformation projects Expertise in capacity planning, delivery forecasting and resource management Strong financial and commercial acumen related to project delivery Excellent leadership, communication, and stakeholder management skills Preferred Project management certification (PMP, PRINCE2, Agile, or equivalent) Experience managing project portfolios in managed services environments Familiarity with IT Service Management frameworks such as ITIL Exposure to DevOps operating models within professional services or managed services environments, including infrastructure automation, continuous delivery practices, and integrated engineering and operations workflows. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
02/04/2026
Full time
Director of Professional Services Salary: 90,000 - 100,000 Per Annum Location: London (Hybrid) I am working with one of my longstanding clients who have a fantastic reputation as a global digital transformation partner, customer experience specialist and provider of complex unified communications and network service solutions. This is a fantastic opportunity to join the business as the Director of Professional Services and take full ownership all professional services engagements and making sure they are delivered efficiently, profitably and to the highest of standards. Working closely with Sales, Service Delivery, Engineering, Finance and Customer Success, you will ensure projects transition smoothly into managed services and long term support. You will have full responsibility for delivery performance, utilisation, customer satisfaction as well as the financial performance of Professional Services, including revenue recognition and forecasting against targets. Main Duties and Key Responsibilities Professional Services Leadership Own the Professional Services function responsible for delivering implementation, migration and transformation projects. Take full responsibility for delivery quality, timelines and commercial performance across all projects. Work with Sales and Pre-Sales on solution design, project scoping and effort estimation so projects are set up properly from the start. Ensure projects transition successfully into managed services and long term support. Act as the senior escalation point for Professional Services. Produce monthly board reports covering delivery performance, financial performance and resource planning. PMO and Project Governance Establish and lead the Project Management Office, bringing structure, governance and consistency to project delivery. Define and maintain project standards, governance, and reporting across all customer and internal projects. Provide oversight to project managers, ensuring risks, timelines and budgets are properly managed and visible. Ensure projects support wider business objectives and customer outcomes. Forecasting, Resource Planning, and Capacity Own forecasting across Professional Services including revenue, delivery demand and resource requirements. Work with Sales, Finance and Service Delivery to plan for project demand and delivery capacity. Manage utilisation and workload across engineering and project teams. Identify capacity gaps and put plans in place to address them through hiring, training or contractors. Maintain clear visibility of demand versus delivery capacity to keep workloads balanced and delivery on track. Financial and Commercial Management Own the financial performance of Professional Services. Ensure projects are scoped, priced and delivered in a commercially sound way. Monitor project profitability, margins and cost control. Support the development of Professional Services pricing and commercial models. Customer and Stakeholder Management Act as a senior escalation point for key customers and strategic projects. Build strong relationships with customers during major delivery programmes. Provide clear executive-level updates on project progress, risks, and outcomes. Work closely with internal teams including Sales, Engineering, Service Delivery, Finance and Operations. Delivery Improvement and Performance Improve delivery processes so projects are more predictable, efficient and profitable. Introduce tools and reporting that improve visibility across projects, resources and financial performance. Track and report on key delivery metrics including timelines, profitability and customer satisfaction. Run post-project reviews and ensure lessons learned are implemented. Team Leadership Lead and develop the Heads of Project Management and Professional Services Team Leads. Set clear objectives and performance measures across the team. Build a culture of ownership, accountability and high standards. Support development and progression across the Professional Services organisation. Skills and Experience Required Minimum of 5+ years of management experience Significant experience in IT services, managed services, or technology consulting environments Proven experience managing project delivery teams and project managers Strong understanding of project management frameworks and PMO governance Experience delivering complex technology or digital transformation projects Expertise in capacity planning, delivery forecasting and resource management Strong financial and commercial acumen related to project delivery Excellent leadership, communication, and stakeholder management skills Preferred Project management certification (PMP, PRINCE2, Agile, or equivalent) Experience managing project portfolios in managed services environments Familiarity with IT Service Management frameworks such as ITIL Exposure to DevOps operating models within professional services or managed services environments, including infrastructure automation, continuous delivery practices, and integrated engineering and operations workflows. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
YOU MUST HAVE SOME LEVEL OF MEDICAL DEVICES SALES EXPERIENCE A fantastic opportunity to join a rapidly growing medical device company with great opportunities for career development and promotion Job Title: Business Development Manager Territory: East Midlands (e.g. Leicester Nottingham, North and east of Coventry, Derby, Kings Mill, Chesterfield, Cambridge, East Anglia) Package: £45-55k basic (DOE) plus £25k OTE (uncapped and paid monthly). Clawback if months missed and uncapped once target has been hit. ( One Sales Rep has hit target already and his year ends July ) Company car (hybrid) or car allowance Pension Healthcare Laptop/phone Holiday The Job: You will be responsible for selling an exciting range of both capital and consumable products into the NHS and private hospitals. Main product disciplines include, Medical Imaging, Endoscopy, Laparoscopy, Urology, Spinal. Your main aim is to achieve the regional sales plan and hit target for your asigned territory. Identify and engage key accounts, KOLs, and stakeholders in the NHS and private sectors. Develop and implement project plans to achieve sales and market penetration targets. Manage and negotiate contracts, pricing, and tenders in coordination with senior leadership. Provide clinical support, training, and market access insights to enhance product adoption. Maintain strong professional relationships with decision-makers, finance managers, and referring clinicians. Monitor competitive activity and contribute to budgeting, forecasting, and strategic planning. Represent company at industry conferences and networking events. Requirements / Expectations Requirements: You must have previous experience in medical device sales or as a clinical specialist in the commercial sector, you need the existing commercial acumen. It's vital that you understand how the sales process works in both the NHS and private sector, how procurement and supply chain work in the sector. Ideally you will have a degree in a related field (e.g., Biomedical Engineering, Life Sciences, Nursing) but NOT essential, if you have the proven work experience Strong communication and presentation skills, they're vital! You need the ability to work independently and collaboratively within a team. You'll also need to be detail-oriented with strong analytical and problem-solving abilities. Ideally you'll already have a thorough understanding of local healthcare systems, but the client will consider people who are relocating. You'll need strong negotiation, communication, and organisational skills. Proficiency in Microsoft Office and a valid UK driving license are essential. You need full right to work in the UK with no requirement for sponsorship (now, or in future). No Sponsorship Available (sorry) You must be living in the East Midlands already (or be willing to relocate at your own expense) If you are interested in this position or if you would like to find out what other roles we have within the medical devices arena, please do apply online and one of our team will be in touch!
02/04/2026
Full time
YOU MUST HAVE SOME LEVEL OF MEDICAL DEVICES SALES EXPERIENCE A fantastic opportunity to join a rapidly growing medical device company with great opportunities for career development and promotion Job Title: Business Development Manager Territory: East Midlands (e.g. Leicester Nottingham, North and east of Coventry, Derby, Kings Mill, Chesterfield, Cambridge, East Anglia) Package: £45-55k basic (DOE) plus £25k OTE (uncapped and paid monthly). Clawback if months missed and uncapped once target has been hit. ( One Sales Rep has hit target already and his year ends July ) Company car (hybrid) or car allowance Pension Healthcare Laptop/phone Holiday The Job: You will be responsible for selling an exciting range of both capital and consumable products into the NHS and private hospitals. Main product disciplines include, Medical Imaging, Endoscopy, Laparoscopy, Urology, Spinal. Your main aim is to achieve the regional sales plan and hit target for your asigned territory. Identify and engage key accounts, KOLs, and stakeholders in the NHS and private sectors. Develop and implement project plans to achieve sales and market penetration targets. Manage and negotiate contracts, pricing, and tenders in coordination with senior leadership. Provide clinical support, training, and market access insights to enhance product adoption. Maintain strong professional relationships with decision-makers, finance managers, and referring clinicians. Monitor competitive activity and contribute to budgeting, forecasting, and strategic planning. Represent company at industry conferences and networking events. Requirements / Expectations Requirements: You must have previous experience in medical device sales or as a clinical specialist in the commercial sector, you need the existing commercial acumen. It's vital that you understand how the sales process works in both the NHS and private sector, how procurement and supply chain work in the sector. Ideally you will have a degree in a related field (e.g., Biomedical Engineering, Life Sciences, Nursing) but NOT essential, if you have the proven work experience Strong communication and presentation skills, they're vital! You need the ability to work independently and collaboratively within a team. You'll also need to be detail-oriented with strong analytical and problem-solving abilities. Ideally you'll already have a thorough understanding of local healthcare systems, but the client will consider people who are relocating. You'll need strong negotiation, communication, and organisational skills. Proficiency in Microsoft Office and a valid UK driving license are essential. You need full right to work in the UK with no requirement for sponsorship (now, or in future). No Sponsorship Available (sorry) You must be living in the East Midlands already (or be willing to relocate at your own expense) If you are interested in this position or if you would like to find out what other roles we have within the medical devices arena, please do apply online and one of our team will be in touch!
At TÜV SÜD we are passionate about technology. Innovations impact our daily lives in countless ways, and we are dedicated to being a part of that progress. We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are TÜV SÜD. Please note the working pattern for this role is onsite at our Fareham office, full time for the first 3 months. After, up to 2 days per week remote available, depending on business need. Role Overview As an Innovations engineer you will be helping maintain and develop software-based solutions to business problems in a small team of full-stack software engineers. These solutions will be aimed at ensuring TUV SUD is well placed to deliver future services in a timely, efficient and competitive manner. You will be supporting and developing tools that will be used internally to support the business as we push to digitize and automate our internal processes. As part of the Innovations Team, you will liaise with various parts of the business to support existing applications and provide new and innovative software solutions for internal company usage. You will be expected to input on software requirements, software implementation and propose effective solutions. Duties and Responsibilities Writing Visual Basic/.NET software to support and update a key legacy application used across the business. Writing C#/.NET software to automate manual processes and help improve efficiencies across the business. Functioning as a full-stack developer, working within a small team that is delivering both front-end and back-end software. Contributing to the design of Innovations projects. Participating in and contributing to Innovations practices such as Agile ceremonies and trainings. Automation of data collection, analysis and reporting using databases (SQL and MongoDB). Code sharing within the Innovations Team to speed up development process. Training for Service Line employees in areas where new software tools have been deployed by the Innovations team. Produce and prove solutions in concept with working prototypes. Provide regular updates on project progress. Track project progress using DevOps. Essential Criteria : HND (or higher) or equivalent qualification in Engineering or equivalent experience. Demonstrable professional experience in software engineering, with experience with C#, VB and .NET. Experience with SQL, preferably T-SQL. Experience with MongoDB. Experience with both front- and back-end development. Ability to develop a working software solution in a team environment from concept to finished product. Team player , maintaining a high level of accuracy and attention to detail, good communication skills at all levels. Self-motivated with a desire to learn new skills and make a business impact. Desirable Criteria : SQL Server experience, preferably using stored procedures. Experience using Azure DevOps in an Agile team. Experience with Agile ceremonies. Knowledge of Radio Frequency techniques and technologies. Experience with controlling RF test equipment and positional controllers. Strong communication skills and ability to communicate technical problems and potential solutions clearly to non-technical staff Further Information TÜV SÜD in the UK offers a competitive salary and benefits package that includes a minimum of 33 days holiday entitlement (for full-time employees, including public holidays), a contributory Group Personal Pension Plan and a non-contributory Group Life Assurance Scheme. We also offer various Salary Exchange/Sacrifice schemes (buying/selling holiday, cycle to work scheme, pensions), incentive schemes and comprehensive wellbeing support (Employee Assistance Programme, Dental Scheme and Occupational Health services). Dependent on their role, employees may also be eligible for hybrid/permanent homeworking, a Company Car/Car Allowance and Private Medical Insurance. At TÜV SÜD, we have employees from more than 100 different countries collaborating together. People of different backgrounds, skills, and pursuing different life goals. Our strength comes from these countless and varied perspectives. We are committed to be an inclusive and diverse workplace by welcoming people of all backgrounds. We want Diversity & Inclusion (D&I) to be a foundation of our company and create an environment where all our employees can trust they will be treated with respect, regardless of gender, nationality, ethnic background, faith, beliefs, disabilities, age, sexual orientation, or identity. As such, our employees are expected to behave at all times in a manner consistent with TÜV SÜD Code of Ethics and Company values. We firmly believe embedding D&I in the heart of what we do will inherently contribute to the success of TÜV SÜD. Click here to find out more about Diversity at TÜV SÜD.
02/04/2026
Full time
At TÜV SÜD we are passionate about technology. Innovations impact our daily lives in countless ways, and we are dedicated to being a part of that progress. We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are TÜV SÜD. Please note the working pattern for this role is onsite at our Fareham office, full time for the first 3 months. After, up to 2 days per week remote available, depending on business need. Role Overview As an Innovations engineer you will be helping maintain and develop software-based solutions to business problems in a small team of full-stack software engineers. These solutions will be aimed at ensuring TUV SUD is well placed to deliver future services in a timely, efficient and competitive manner. You will be supporting and developing tools that will be used internally to support the business as we push to digitize and automate our internal processes. As part of the Innovations Team, you will liaise with various parts of the business to support existing applications and provide new and innovative software solutions for internal company usage. You will be expected to input on software requirements, software implementation and propose effective solutions. Duties and Responsibilities Writing Visual Basic/.NET software to support and update a key legacy application used across the business. Writing C#/.NET software to automate manual processes and help improve efficiencies across the business. Functioning as a full-stack developer, working within a small team that is delivering both front-end and back-end software. Contributing to the design of Innovations projects. Participating in and contributing to Innovations practices such as Agile ceremonies and trainings. Automation of data collection, analysis and reporting using databases (SQL and MongoDB). Code sharing within the Innovations Team to speed up development process. Training for Service Line employees in areas where new software tools have been deployed by the Innovations team. Produce and prove solutions in concept with working prototypes. Provide regular updates on project progress. Track project progress using DevOps. Essential Criteria : HND (or higher) or equivalent qualification in Engineering or equivalent experience. Demonstrable professional experience in software engineering, with experience with C#, VB and .NET. Experience with SQL, preferably T-SQL. Experience with MongoDB. Experience with both front- and back-end development. Ability to develop a working software solution in a team environment from concept to finished product. Team player , maintaining a high level of accuracy and attention to detail, good communication skills at all levels. Self-motivated with a desire to learn new skills and make a business impact. Desirable Criteria : SQL Server experience, preferably using stored procedures. Experience using Azure DevOps in an Agile team. Experience with Agile ceremonies. Knowledge of Radio Frequency techniques and technologies. Experience with controlling RF test equipment and positional controllers. Strong communication skills and ability to communicate technical problems and potential solutions clearly to non-technical staff Further Information TÜV SÜD in the UK offers a competitive salary and benefits package that includes a minimum of 33 days holiday entitlement (for full-time employees, including public holidays), a contributory Group Personal Pension Plan and a non-contributory Group Life Assurance Scheme. We also offer various Salary Exchange/Sacrifice schemes (buying/selling holiday, cycle to work scheme, pensions), incentive schemes and comprehensive wellbeing support (Employee Assistance Programme, Dental Scheme and Occupational Health services). Dependent on their role, employees may also be eligible for hybrid/permanent homeworking, a Company Car/Car Allowance and Private Medical Insurance. At TÜV SÜD, we have employees from more than 100 different countries collaborating together. People of different backgrounds, skills, and pursuing different life goals. Our strength comes from these countless and varied perspectives. We are committed to be an inclusive and diverse workplace by welcoming people of all backgrounds. We want Diversity & Inclusion (D&I) to be a foundation of our company and create an environment where all our employees can trust they will be treated with respect, regardless of gender, nationality, ethnic background, faith, beliefs, disabilities, age, sexual orientation, or identity. As such, our employees are expected to behave at all times in a manner consistent with TÜV SÜD Code of Ethics and Company values. We firmly believe embedding D&I in the heart of what we do will inherently contribute to the success of TÜV SÜD. Click here to find out more about Diversity at TÜV SÜD.
A Technical Support Engineer with an Electrical Engineering background, good customer facing skills and strong problem solving abilities will join an established Technology Company offering a competitive salary package, great working environment and career development opportunities. Qualified to HNC/HND/Degree level in Electrical / Electronic Engineering and with previous experience of working in an Applications or Technical Support role, you will possess good hands-on diagnostic skills as well as having the ability to present technical subjects clearly. In this Electrical Support Engineer role you will enjoy a diverse range of tasks from supporting customers via phone or email with technical queries, undertaking new product development proposal activities, processing requests for special products as well as supporting sales with application development and customer visits. The Technical Support Engineer (Electrical) will bring: HNC/HND/Degree in Electrical Engineering or similar discipline. Previous experience of working in a technical support or applications engineering role. Hands-on Electrical engineering diagnostic and fault-finding abilities. Good customer facing skills. Experience with Electric Drives, PLC's and/or serial interfaces would be a distinct advantage. If you possess a working background in Electrical Engineering Support and are seeking a new rewarding challenge - this cutting-edge company offers excellent training, career growth and friendly working environment. You must have full eligibility to work in the UK and hold a full driving license. Office based.
02/04/2026
Full time
A Technical Support Engineer with an Electrical Engineering background, good customer facing skills and strong problem solving abilities will join an established Technology Company offering a competitive salary package, great working environment and career development opportunities. Qualified to HNC/HND/Degree level in Electrical / Electronic Engineering and with previous experience of working in an Applications or Technical Support role, you will possess good hands-on diagnostic skills as well as having the ability to present technical subjects clearly. In this Electrical Support Engineer role you will enjoy a diverse range of tasks from supporting customers via phone or email with technical queries, undertaking new product development proposal activities, processing requests for special products as well as supporting sales with application development and customer visits. The Technical Support Engineer (Electrical) will bring: HNC/HND/Degree in Electrical Engineering or similar discipline. Previous experience of working in a technical support or applications engineering role. Hands-on Electrical engineering diagnostic and fault-finding abilities. Good customer facing skills. Experience with Electric Drives, PLC's and/or serial interfaces would be a distinct advantage. If you possess a working background in Electrical Engineering Support and are seeking a new rewarding challenge - this cutting-edge company offers excellent training, career growth and friendly working environment. You must have full eligibility to work in the UK and hold a full driving license. Office based.
One of the world's largest automotive manufacturers, is currently recruiting for a number of Automotive UX Engineers, Researchers, UI Designers and Animators, to help them develop unique and innovative vehicles. You will support delivery of user testing across digital in vehicle experiences, working across virtual reality, static simulators and functional prototypes. Based in Warwickshire, you will be supporting, a dedicated and multidisciplinary design and research team, on a contract basis. Responsibilities of the UX Engineers, Researchers, Designers and Animator roles include: Plan and execute UX testing activities across vehicles, simulators and digital prototypes Planning, running and analysing research Work closely with designers and product teams to define research needs and translate findings into clear recommendation Record and communicate findings from user studies Contribute to the creation of benchmarking and user profile Collaboration with software and design teams, acting as the go-between to realise the creative vision Create models suitable for real-time animation and usage, as well as highly polished visuals renders for use in various applications Act as the UI champion, promoting good design practices and educating where possible Qualifications and skills required for the UX Engineer / Research / Designer / Animator positions may include: Degree in a relevant subject matter or equivalent industry experience Skilled in conducting Automotive usability studies and user testing Proficiency in common research tools Knowledge of user-centred design and interaction Experienced 3D artist with expert knowledge of 3D tools & Animation Ability to convert design visions into working developed models Previous experience as a games developer is desirable Proficient in Figma & Adobe suite including Photoshop, Illustrator, After Effects Experience working as a UI Designer with animation skills in After Effects Background within automotive UX or human machine interaction Passionate designer and animator with experience of bringing visuals to life Understanding of Automotive UX constraints Full UK driving licence PLEASE NOTE To meet with current legislation, right to work checks will be carried out to ensure candidates can work in the UK. Regretfully, we are unable to support applications that require sponsorship. If you are interested in applying for the UX / UI roles or require further information, please contact: Jacquie Linton (phone number removed) (url removed)
02/04/2026
Contractor
One of the world's largest automotive manufacturers, is currently recruiting for a number of Automotive UX Engineers, Researchers, UI Designers and Animators, to help them develop unique and innovative vehicles. You will support delivery of user testing across digital in vehicle experiences, working across virtual reality, static simulators and functional prototypes. Based in Warwickshire, you will be supporting, a dedicated and multidisciplinary design and research team, on a contract basis. Responsibilities of the UX Engineers, Researchers, Designers and Animator roles include: Plan and execute UX testing activities across vehicles, simulators and digital prototypes Planning, running and analysing research Work closely with designers and product teams to define research needs and translate findings into clear recommendation Record and communicate findings from user studies Contribute to the creation of benchmarking and user profile Collaboration with software and design teams, acting as the go-between to realise the creative vision Create models suitable for real-time animation and usage, as well as highly polished visuals renders for use in various applications Act as the UI champion, promoting good design practices and educating where possible Qualifications and skills required for the UX Engineer / Research / Designer / Animator positions may include: Degree in a relevant subject matter or equivalent industry experience Skilled in conducting Automotive usability studies and user testing Proficiency in common research tools Knowledge of user-centred design and interaction Experienced 3D artist with expert knowledge of 3D tools & Animation Ability to convert design visions into working developed models Previous experience as a games developer is desirable Proficient in Figma & Adobe suite including Photoshop, Illustrator, After Effects Experience working as a UI Designer with animation skills in After Effects Background within automotive UX or human machine interaction Passionate designer and animator with experience of bringing visuals to life Understanding of Automotive UX constraints Full UK driving licence PLEASE NOTE To meet with current legislation, right to work checks will be carried out to ensure candidates can work in the UK. Regretfully, we are unable to support applications that require sponsorship. If you are interested in applying for the UX / UI roles or require further information, please contact: Jacquie Linton (phone number removed) (url removed)