Position
Why this Role Exists:
QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates.
Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group’s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions.
This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS’s target operating model and growth strategy.
As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following:
Lead Business Requirements & Process Design
Facilitate structured discovery workshops across multiple business functions.
Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses).
Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group.
Translate commercial, operational, and people-related needs into system-enabled solutions.
Drive alignment toward Group-standard processes across regions.
Support Core Systems & Broader IT Landscape
Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms.
Support system enhancements and optimisation across the Microsoft Power Platform.
Partner with Group IT to define and deliver requirements for internal systems supporting:
People & Culture
Commercial & Sales
Operational fulfilment
Finance
Software Development environments
Ensure strong cross-system data integrity and process alignment.
Integration & Transformation Initiatives
Support M&A integrations by analysing acquired business processes and defining migration requirements.
Conduct system impact assessments and support data transition planning.
Work alongside Group IT and PMO to ensure business readiness for system rollouts.
Lead business-side UAT coordination and solution validation.
Continuous Improvement & Governance
Identify inefficiencies and drive automation or simplification opportunities.
Maintain traceable requirements documentation aligned to PMO governance standards.
Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability.
Requirements
What You'll Bring:
At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation.
Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable).
Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT).
Demonstrable experience leading workshops and influencing stakeholders without direct authority.
Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance).
Experience supporting system implementations, rollouts, or integrations.
Excellent analytical, documentation and stakeholder management skills.
Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability.
Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment.
Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk.
Travel to QBS locations on an as-needed basis to support role responsibilities.
Preferred Skills
Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps).
Exposure to M&A integrations or system consolidation.
Understanding of API/integration concepts (REST, middleware platforms such as Boomi).
Experience working within a structured PMO environment.
Lean / continuous improvement mindset.
Exposure to software distribution or reseller business models.
Other information
Benefits:
£60,000 per annum
KPI quarterly bonus scheme
Excellent contributory pension scheme
Healthcare scheme
Cycle to Work Scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
23/03/2026
Full time
Position
Why this Role Exists:
QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates.
Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group’s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions.
This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS’s target operating model and growth strategy.
As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following:
Lead Business Requirements & Process Design
Facilitate structured discovery workshops across multiple business functions.
Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses).
Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group.
Translate commercial, operational, and people-related needs into system-enabled solutions.
Drive alignment toward Group-standard processes across regions.
Support Core Systems & Broader IT Landscape
Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms.
Support system enhancements and optimisation across the Microsoft Power Platform.
Partner with Group IT to define and deliver requirements for internal systems supporting:
People & Culture
Commercial & Sales
Operational fulfilment
Finance
Software Development environments
Ensure strong cross-system data integrity and process alignment.
Integration & Transformation Initiatives
Support M&A integrations by analysing acquired business processes and defining migration requirements.
Conduct system impact assessments and support data transition planning.
Work alongside Group IT and PMO to ensure business readiness for system rollouts.
Lead business-side UAT coordination and solution validation.
Continuous Improvement & Governance
Identify inefficiencies and drive automation or simplification opportunities.
Maintain traceable requirements documentation aligned to PMO governance standards.
Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability.
Requirements
What You'll Bring:
At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation.
Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable).
Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT).
Demonstrable experience leading workshops and influencing stakeholders without direct authority.
Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance).
Experience supporting system implementations, rollouts, or integrations.
Excellent analytical, documentation and stakeholder management skills.
Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability.
Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment.
Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk.
Travel to QBS locations on an as-needed basis to support role responsibilities.
Preferred Skills
Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps).
Exposure to M&A integrations or system consolidation.
Understanding of API/integration concepts (REST, middleware platforms such as Boomi).
Experience working within a structured PMO environment.
Lean / continuous improvement mindset.
Exposure to software distribution or reseller business models.
Other information
Benefits:
£60,000 per annum
KPI quarterly bonus scheme
Excellent contributory pension scheme
Healthcare scheme
Cycle to Work Scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
Position
As the Senior Nitro Product Manager at our offices in Ealing, you'll be responsible for the following:
Deliver on the Vendor’s set target (Revenue, Deal Registrations, Increase Partner/New Logo Count, NRR etc.)
Global lead for the vendor but responsible to deliver on set territory, UK&I
Plan growth strategies and support marketing events
Create GTM strategy regionally and support local Product Managers to execute
Invoice a minimum of £30k in MDF for the vendor quarterly
Maintain NR % Growth according to company budget every year, i.e. 15%+
Increase the company’s success and develop a sustainable strategy within your category
Proactively manage the vendor relationship
Identify suspects, prospects and drive deal registrations
Organise enablement sessions with resellers and support local product managers to do so
Engage regularly with top customers for your vendor
Act as the bridge between pre/post sales team and customer success team by building their knowledge to ensure effective sales
Assist and support the SDRs to acquire new customers for your vendor generating new business and identifying new opportunities
Consistently deliver category growth (Rev. / GM) in line with company budgets closely collaborating with Group marketing
Strategic planning, development, and management of the respective category with a clear 3-year roadmap
Maintain market awareness and understanding of vendor, product range and any direct competitors (distributors)
Familiarise yourself with vendor products by attending the training sessions / workshops to be the QBS knowledge holder
Arrange sales and technical training (promote USP)
Own the pipeline of opportunities from creation to close and meet/exceed monthly sales targets
Build, support and manage existing channel relationships and enable/add new resellers to grow regional footprint as well as building multi-level relationships with our channel partners
Identify, qualify and on-board new strategic partners and effectively manage the deal registration process
Oversee and ensure the renewals pipeline is managed efficiently and in line with the vendor requirement
Manage effectively weekly, monthly, and quarterly forecast accuracy, pipeline development and customer satisfaction
Ensure that the database for the vendor (prospects & customers) is maintained with the highest quality (CRM / ERP)
Collaborate closely with QBS and vendor marketing teams in delivering agreed marketing activities (website, webinars, PRs, tailored campaigns, incentives etc.)
Ensure all vendor pricing structures are set at a competitive level whilst maximizing profit
Work closely with operations team to obtain SLAs (pricing, quotations etc.). Ensure purchase and delivery processes are smooth and work effectively, including monitoring ETAs from vendors
Build and develop a solid reoccurring channel of business for both the vendor and QBS
Define, monitor and control of the category relevant KPIs to achieve the OKRs
Keep up to date with knowledge of the company’s product portfolio
To work within a team and ensure a pleasant working environment
To continually keep abreast of new procedures and implement when necessary
Any other tasks that may occur from day to day within the department
Requirements
What You'll Bring:
2-3 years’ experience in product management or similar roles
Knowledge of the market and industry
Proven track record exceeding sales targets gained in a similar environment
Experience and proven ability on analysis, positioning, promoting vendor products to market
Proven ability in creating and developing an effective and efficient relationship with vendors and/or customers
Strong written and verbal communication skills to communicate with senior management as well as with employees and colleagues
Great people/collaborative skills paired with a high level of assertiveness
Proficient with Microsoft office
Other information
Benefits:
£54,633 per annum
Discretionary bonus scheme
Excellent contributory pension scheme
Private medical insurance
Healthcare scheme
Cycle to Work scheme
Life cover
Online retails discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
23/03/2026
Full time
Position
As the Senior Nitro Product Manager at our offices in Ealing, you'll be responsible for the following:
Deliver on the Vendor’s set target (Revenue, Deal Registrations, Increase Partner/New Logo Count, NRR etc.)
Global lead for the vendor but responsible to deliver on set territory, UK&I
Plan growth strategies and support marketing events
Create GTM strategy regionally and support local Product Managers to execute
Invoice a minimum of £30k in MDF for the vendor quarterly
Maintain NR % Growth according to company budget every year, i.e. 15%+
Increase the company’s success and develop a sustainable strategy within your category
Proactively manage the vendor relationship
Identify suspects, prospects and drive deal registrations
Organise enablement sessions with resellers and support local product managers to do so
Engage regularly with top customers for your vendor
Act as the bridge between pre/post sales team and customer success team by building their knowledge to ensure effective sales
Assist and support the SDRs to acquire new customers for your vendor generating new business and identifying new opportunities
Consistently deliver category growth (Rev. / GM) in line with company budgets closely collaborating with Group marketing
Strategic planning, development, and management of the respective category with a clear 3-year roadmap
Maintain market awareness and understanding of vendor, product range and any direct competitors (distributors)
Familiarise yourself with vendor products by attending the training sessions / workshops to be the QBS knowledge holder
Arrange sales and technical training (promote USP)
Own the pipeline of opportunities from creation to close and meet/exceed monthly sales targets
Build, support and manage existing channel relationships and enable/add new resellers to grow regional footprint as well as building multi-level relationships with our channel partners
Identify, qualify and on-board new strategic partners and effectively manage the deal registration process
Oversee and ensure the renewals pipeline is managed efficiently and in line with the vendor requirement
Manage effectively weekly, monthly, and quarterly forecast accuracy, pipeline development and customer satisfaction
Ensure that the database for the vendor (prospects & customers) is maintained with the highest quality (CRM / ERP)
Collaborate closely with QBS and vendor marketing teams in delivering agreed marketing activities (website, webinars, PRs, tailored campaigns, incentives etc.)
Ensure all vendor pricing structures are set at a competitive level whilst maximizing profit
Work closely with operations team to obtain SLAs (pricing, quotations etc.). Ensure purchase and delivery processes are smooth and work effectively, including monitoring ETAs from vendors
Build and develop a solid reoccurring channel of business for both the vendor and QBS
Define, monitor and control of the category relevant KPIs to achieve the OKRs
Keep up to date with knowledge of the company’s product portfolio
To work within a team and ensure a pleasant working environment
To continually keep abreast of new procedures and implement when necessary
Any other tasks that may occur from day to day within the department
Requirements
What You'll Bring:
2-3 years’ experience in product management or similar roles
Knowledge of the market and industry
Proven track record exceeding sales targets gained in a similar environment
Experience and proven ability on analysis, positioning, promoting vendor products to market
Proven ability in creating and developing an effective and efficient relationship with vendors and/or customers
Strong written and verbal communication skills to communicate with senior management as well as with employees and colleagues
Great people/collaborative skills paired with a high level of assertiveness
Proficient with Microsoft office
Other information
Benefits:
£54,633 per annum
Discretionary bonus scheme
Excellent contributory pension scheme
Private medical insurance
Healthcare scheme
Cycle to Work scheme
Life cover
Online retails discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
Job title: IT Manager Location: Bolton (on-site) Job Type: Full-time, Permanent Salary: up to £35k DOE About the Role We are a specialist law firm providing legal services in credit hire and motor claims litigation. With a growing team and modern offices, we are committed to delivering excellent client service while maintaining a secure, efficient, and technologically robust working environment. We are seeking an experienced and proactive IT Manager to oversee IT infrastructure, systems, and security while ensuring smooth day-to-day operations and reliable technical support across the organisation.The ideal candidate will have previous IT management experience within a legal environment and will be comfortable taking ownership of technology systems, driving improvements, and supporting staff with technical issues. Key Responsibilities Manage and maintain IT infrastructure, including hardware, servers, networks, and systems Provide technical support and troubleshooting for staff across the organisation Oversee case management, document management, and legal software systems (Proclaim development experience desirable) Ensure data security, system backups, and disaster recovery procedures are in place Manage user accounts, access permissions, and system security in line with GDPR and company policies Monitor system performance to maintain reliability and minimise downtime Coordinate and manage relationships with external IT service providers and vendors Install, configure, and maintain hardware, software, and networking equipment Develop and implement IT policies, procedures, and best practices Support IT projects, upgrades, and system improvements Ensure compliance with data protection and cybersecurity standards Provide guidance and training to staff on IT systems and security awareness Role Requirements Minimum 2 years' experience in IT management within a legal practice Proven experience managing IT infrastructure, networks, and systems Knowledge of legal case management and document management systems Strong understanding of cybersecurity, data protection, and GDPR compliance Experience supporting Microsoft 365, Windows environments, and cloud-based systems Excellent problem-solving and troubleshooting skills Ability to manage multiple priorities under pressure Strong communication skills with the ability to explain technical issues to non-technical staff Experience managing IT vendors and service providers Relevant IT qualifications or certifications (desirable) What's on Offer Competitive salary Free on-site parking Hybrid working negotiable Monday to Friday, 9am-5pm with 1-hour lunch Opportunities for career development and training Supportive and collaborative working environment Company pension scheme Modern office environment with up-to-date technology Chance to contribute to IT strategy and development If you are interested in this role please APPLY or send your CV to Judge Legal
01/04/2026
Full time
Job title: IT Manager Location: Bolton (on-site) Job Type: Full-time, Permanent Salary: up to £35k DOE About the Role We are a specialist law firm providing legal services in credit hire and motor claims litigation. With a growing team and modern offices, we are committed to delivering excellent client service while maintaining a secure, efficient, and technologically robust working environment. We are seeking an experienced and proactive IT Manager to oversee IT infrastructure, systems, and security while ensuring smooth day-to-day operations and reliable technical support across the organisation.The ideal candidate will have previous IT management experience within a legal environment and will be comfortable taking ownership of technology systems, driving improvements, and supporting staff with technical issues. Key Responsibilities Manage and maintain IT infrastructure, including hardware, servers, networks, and systems Provide technical support and troubleshooting for staff across the organisation Oversee case management, document management, and legal software systems (Proclaim development experience desirable) Ensure data security, system backups, and disaster recovery procedures are in place Manage user accounts, access permissions, and system security in line with GDPR and company policies Monitor system performance to maintain reliability and minimise downtime Coordinate and manage relationships with external IT service providers and vendors Install, configure, and maintain hardware, software, and networking equipment Develop and implement IT policies, procedures, and best practices Support IT projects, upgrades, and system improvements Ensure compliance with data protection and cybersecurity standards Provide guidance and training to staff on IT systems and security awareness Role Requirements Minimum 2 years' experience in IT management within a legal practice Proven experience managing IT infrastructure, networks, and systems Knowledge of legal case management and document management systems Strong understanding of cybersecurity, data protection, and GDPR compliance Experience supporting Microsoft 365, Windows environments, and cloud-based systems Excellent problem-solving and troubleshooting skills Ability to manage multiple priorities under pressure Strong communication skills with the ability to explain technical issues to non-technical staff Experience managing IT vendors and service providers Relevant IT qualifications or certifications (desirable) What's on Offer Competitive salary Free on-site parking Hybrid working negotiable Monday to Friday, 9am-5pm with 1-hour lunch Opportunities for career development and training Supportive and collaborative working environment Company pension scheme Modern office environment with up-to-date technology Chance to contribute to IT strategy and development If you are interested in this role please APPLY or send your CV to Judge Legal
Senior SharePoint Developer & Administrator Location: London Employment Type: Permanent I am working with a leading international professional services firm that is seeking a talented Senior SharePoint Developer & Administrator to join its London technology team. This is an excellent opportunity to take ownership of modernising and enhancing enterprise SharePoint environments across both SharePoint Subscription Edition (SE) and SharePoint Online, while playing a key role in the evolution of the firm's collaboration and intranet platforms. This role offers a blend of hands-on development, enterprise platform administration, and technical leadership, with the scope to influence architecture, governance, and best practice across a global organisation. The Role - What You'll Be Doing SharePoint Development & Modernisation Design, develop and maintain custom solutions across SharePoint SE and SharePoint Online. Lead migration from SharePoint 2016 to SE/Online, including rewriting legacy web parts using SPFx. Build custom SPFx web parts, extensions and integrations using TypeScript, JavaScript, React, HTML/CSS, and REST APIs. Develop and maintain SharePoint Online intranet structures including architecture, navigation, branding, and content design. Integrate SharePoint with internal systems and third-party platforms using RESTful APIs and Microsoft Graph. SharePoint Administration & Operations Administer both SharePoint SE (on-prem) and SharePoint Online environments. Manage updates, cumulative patches and platform maintenance. Monitor performance, availability, capacity and reliability. Oversee site collections, permissions, authentication, service applications and governance. Support backup, restore and disaster recovery processes. Troubleshoot complex cloud and on-prem SharePoint issues. On-Prem External Data & Business Connectivity Services (BCS) Configure Business Connectivity Services (BCS) and create External Content Types (ECTs). Connect SharePoint to external SQL Server data and web services. Build scripts and front-end components interacting with BCS data using JavaScript/REST. Ensure secure, reliable and well-governed data integrations. Collaboration, Leadership & Documentation Provide guidance and mentorship to junior developers and administrators. Collaborate with project managers, business analysts and stakeholders to deliver high-quality solutions. Produce and maintain documentation including architecture diagrams, runbooks and migration guides. Recommend improvements to governance, architecture and development standards. Required Skills & Experience Extensive hands-on experience with SharePoint SE and SharePoint Online development and administration. Strong background migrating SharePoint 2016 to SE/Online. Proven SPFx development skills. Proficiency in TypeScript, JavaScript, React, HTML5, CSS3. Strong REST API and Microsoft Graph integration experience. Solid C#/.NET framework experience. Deep knowledge of SharePoint on-prem administration, performance tuning, patching and troubleshooting. Experience with BCS and creating External Content Types. Strong SQL Server skills. Understanding of authentication, permissions, governance and security best practices. Excellent communication and analytical skills. Experience building or supporting large-scale SharePoint Online intranet platforms. Familiarity with Microsoft Power Platform (Power Apps, Power Automate). Experience with Azure AD, Azure Functions or App Services. Relevant Microsoft certifications. What You'll Deliver Stable and secure SharePoint SE and SharePoint Online environments. Successful migration of legacy SharePoint 2016 solutions. Modern, user-friendly SharePoint Online intranet with meaningful customisations. Strong governance, clear documentation and scalable operational processes. If you're a Senior SharePoint specialist looking to lead impactful modernisation work within a global, forward-thinking firm, I'd love to connect for a confidential conversation. Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply. Ryder Reid Legal is a recruitment specialist. For over thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies.
01/04/2026
Full time
Senior SharePoint Developer & Administrator Location: London Employment Type: Permanent I am working with a leading international professional services firm that is seeking a talented Senior SharePoint Developer & Administrator to join its London technology team. This is an excellent opportunity to take ownership of modernising and enhancing enterprise SharePoint environments across both SharePoint Subscription Edition (SE) and SharePoint Online, while playing a key role in the evolution of the firm's collaboration and intranet platforms. This role offers a blend of hands-on development, enterprise platform administration, and technical leadership, with the scope to influence architecture, governance, and best practice across a global organisation. The Role - What You'll Be Doing SharePoint Development & Modernisation Design, develop and maintain custom solutions across SharePoint SE and SharePoint Online. Lead migration from SharePoint 2016 to SE/Online, including rewriting legacy web parts using SPFx. Build custom SPFx web parts, extensions and integrations using TypeScript, JavaScript, React, HTML/CSS, and REST APIs. Develop and maintain SharePoint Online intranet structures including architecture, navigation, branding, and content design. Integrate SharePoint with internal systems and third-party platforms using RESTful APIs and Microsoft Graph. SharePoint Administration & Operations Administer both SharePoint SE (on-prem) and SharePoint Online environments. Manage updates, cumulative patches and platform maintenance. Monitor performance, availability, capacity and reliability. Oversee site collections, permissions, authentication, service applications and governance. Support backup, restore and disaster recovery processes. Troubleshoot complex cloud and on-prem SharePoint issues. On-Prem External Data & Business Connectivity Services (BCS) Configure Business Connectivity Services (BCS) and create External Content Types (ECTs). Connect SharePoint to external SQL Server data and web services. Build scripts and front-end components interacting with BCS data using JavaScript/REST. Ensure secure, reliable and well-governed data integrations. Collaboration, Leadership & Documentation Provide guidance and mentorship to junior developers and administrators. Collaborate with project managers, business analysts and stakeholders to deliver high-quality solutions. Produce and maintain documentation including architecture diagrams, runbooks and migration guides. Recommend improvements to governance, architecture and development standards. Required Skills & Experience Extensive hands-on experience with SharePoint SE and SharePoint Online development and administration. Strong background migrating SharePoint 2016 to SE/Online. Proven SPFx development skills. Proficiency in TypeScript, JavaScript, React, HTML5, CSS3. Strong REST API and Microsoft Graph integration experience. Solid C#/.NET framework experience. Deep knowledge of SharePoint on-prem administration, performance tuning, patching and troubleshooting. Experience with BCS and creating External Content Types. Strong SQL Server skills. Understanding of authentication, permissions, governance and security best practices. Excellent communication and analytical skills. Experience building or supporting large-scale SharePoint Online intranet platforms. Familiarity with Microsoft Power Platform (Power Apps, Power Automate). Experience with Azure AD, Azure Functions or App Services. Relevant Microsoft certifications. What You'll Deliver Stable and secure SharePoint SE and SharePoint Online environments. Successful migration of legacy SharePoint 2016 solutions. Modern, user-friendly SharePoint Online intranet with meaningful customisations. Strong governance, clear documentation and scalable operational processes. If you're a Senior SharePoint specialist looking to lead impactful modernisation work within a global, forward-thinking firm, I'd love to connect for a confidential conversation. Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply. Ryder Reid Legal is a recruitment specialist. For over thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies.
Cloud Engineers (DV Security Clearance) Position Description CGI was recognised in the Sunday Times Best Places to Work List 2025 and named one of the World's Best Employers by Forbes. We offer a competitive salary, excellent pension, private healthcare, and a share scheme (3.5% + 3.5% matching) - making you a member, not just an employee. We are committed to inclusivity and building a genuinely diverse community of tech talent. We proudly hold a Gold Award for our support of the Armed Forces Corporate Covenant. The Space, Defence and Intelligence (SDI) business unit is a true IT Systems Integrator. We design, build, and operate bespoke, technically complex, mission-critical systems that help keep the UK safe and secure. Our work spans space, defence, intelligence, aerospace, and maritime domains, underpinned by strong cyber capability and close collaboration with global technology partners, SMEs, and academia. Our roles are only available if you hold a UK Security Clearance and are a sole UK National due to the secure nature of the project. You will either hold a higher level clearance or be willing to obtain it. Any individual without security clearance is welcome to apply and will always be considered for this or wider opportunities in CGI, where appropriate. We are expanding our cloud engineering capability to support: Large-scale cloud transformation and migration programmes The build and operation of secure, multi-cloud platforms Highly regulated, mission-critical environments You will join a collaborative, hands-on engineering culture with strong support for learning, certification, and career development. Your future duties and responsibilities Depending on your background and interests, you will focus on one or more of the following areas: Cloud Migration & Platform Engineering Execute lift-and-shift migrations of legacy and enterprise applications into cloud environments Collaborate with infrastructure, application, security, and operations teams to ensure migration readiness Identify and resolve technical issues impacting cloud transitions Support light cloud architecture decisions aligned with best practices and legacy constraints Document migration approaches, challenges, and lessons learned Mentor team members developing cloud migration skills Secure Cloud & Infrastructure Engineering Build, deploy, and manage secure cloud platforms across AWS, Google Cloud Platform, and Azure Develop and maintain Infrastructure as Code using tools such as Terraform, CloudFormation, ARM, or Deployment Manager Administer Linux and Windows systems in cloud and hybrid environments Design and support containerised platforms using Docker, Kubernetes, or OpenShift Work with identity, endpoint, and collaboration services (e.g. M365, Intune, Entra, Google Workspace) Troubleshoot complex platform, networking, and security issues Required qualifications to be successful in this role Strong background in cloud or software engineering Hands-on experience with AWS (GCP and/or Azure also desirable) Understanding of networking, security, and hybrid cloud architectures Experience with virtualisation and/or containerisation Proven troubleshooting and problem-solving skills Passion for learning and working with emerging technologies Desirable Experience with lift-and-shift or cloud migration projects Infrastructure as Code (Terraform, CloudFormation, ARM, Deployment Manager) Scripting or automation (Python, Bash, PowerShell) Software development experience (Java, Kotlin, Python, JavaScript, C#, C++) Cloud certifications (AWS, GCP, Azure) Knowledge of PKI, TLS, ITIL, or Agile delivery environments Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
01/04/2026
Full time
Cloud Engineers (DV Security Clearance) Position Description CGI was recognised in the Sunday Times Best Places to Work List 2025 and named one of the World's Best Employers by Forbes. We offer a competitive salary, excellent pension, private healthcare, and a share scheme (3.5% + 3.5% matching) - making you a member, not just an employee. We are committed to inclusivity and building a genuinely diverse community of tech talent. We proudly hold a Gold Award for our support of the Armed Forces Corporate Covenant. The Space, Defence and Intelligence (SDI) business unit is a true IT Systems Integrator. We design, build, and operate bespoke, technically complex, mission-critical systems that help keep the UK safe and secure. Our work spans space, defence, intelligence, aerospace, and maritime domains, underpinned by strong cyber capability and close collaboration with global technology partners, SMEs, and academia. Our roles are only available if you hold a UK Security Clearance and are a sole UK National due to the secure nature of the project. You will either hold a higher level clearance or be willing to obtain it. Any individual without security clearance is welcome to apply and will always be considered for this or wider opportunities in CGI, where appropriate. We are expanding our cloud engineering capability to support: Large-scale cloud transformation and migration programmes The build and operation of secure, multi-cloud platforms Highly regulated, mission-critical environments You will join a collaborative, hands-on engineering culture with strong support for learning, certification, and career development. Your future duties and responsibilities Depending on your background and interests, you will focus on one or more of the following areas: Cloud Migration & Platform Engineering Execute lift-and-shift migrations of legacy and enterprise applications into cloud environments Collaborate with infrastructure, application, security, and operations teams to ensure migration readiness Identify and resolve technical issues impacting cloud transitions Support light cloud architecture decisions aligned with best practices and legacy constraints Document migration approaches, challenges, and lessons learned Mentor team members developing cloud migration skills Secure Cloud & Infrastructure Engineering Build, deploy, and manage secure cloud platforms across AWS, Google Cloud Platform, and Azure Develop and maintain Infrastructure as Code using tools such as Terraform, CloudFormation, ARM, or Deployment Manager Administer Linux and Windows systems in cloud and hybrid environments Design and support containerised platforms using Docker, Kubernetes, or OpenShift Work with identity, endpoint, and collaboration services (e.g. M365, Intune, Entra, Google Workspace) Troubleshoot complex platform, networking, and security issues Required qualifications to be successful in this role Strong background in cloud or software engineering Hands-on experience with AWS (GCP and/or Azure also desirable) Understanding of networking, security, and hybrid cloud architectures Experience with virtualisation and/or containerisation Proven troubleshooting and problem-solving skills Passion for learning and working with emerging technologies Desirable Experience with lift-and-shift or cloud migration projects Infrastructure as Code (Terraform, CloudFormation, ARM, Deployment Manager) Scripting or automation (Python, Bash, PowerShell) Software development experience (Java, Kotlin, Python, JavaScript, C#, C++) Cloud certifications (AWS, GCP, Azure) Knowledge of PKI, TLS, ITIL, or Agile delivery environments Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Senior IT Project Manager - Energy Transformation Position Description CGI is delivering complex integration and digital transformation programmes that are shaping the future of the energy sector. As a Project Manager, you will play a central role in turning strategy into delivery, leading high-impact IT projects that span ERP, Operations and HSE systems, and Digital & Analytics. Working in a regulated, safety-critical environment, you will bring structure, pace and confidence to complex programmes, ensuring change is delivered safely, predictably and with clear business value. At CGI, you are trusted to take ownership of outcomes, encouraged to apply creative problem-solving to delivery challenges, and supported by a collaborative community of experts to help you succeed. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This role is based in Aberdeen, working in a hybrid model, with regular on-site presence (typically three days per week) to support close collaboration with client and CGI teams. Your future duties and responsibilities In this role, you will lead the planning and delivery of complex IT integration and transformation projects for a major energy client. You will operate within a structured stage-gate governance framework, applying Agile techniques where they add value, and ensuring delivery aligns with both client standards and CGI best practice. Working closely with technical leads, business analysts, vendors and client stakeholders, you will take ownership of delivery outcomes, manage risks and dependencies, and ensure that new systems are transitioned smoothly into production and HSE-critical operations. Key responsibilities • Plan & Govern projects, owning schedules, budgets, RAID and reporting across multiple workstreams • Lead & Coordinate cross-functional delivery teams, managing scope, dependencies and hand-offs • Manage & Mitigate risks, issues and vendor dependencies in a multi-supplier environment • Engage & Influence business and IT stakeholders, supporting decision-making and alignment • Deliver & Transition change safely through cutover, go-live and hypercare • Improve & Embed delivery standards using CGI methods, metrics and lessons learned Required qualifications to be successful in this role To succeed, you will bring strong experience delivering medium-to-large IT projects, with the confidence to lead in complex, regulated environments. You will be comfortable taking ownership of delivery while working collaboratively to achieve shared outcomes. Essential qualifications • PRINCE2 Practitioner or PMP certification • Strong experience in project governance, stage-gate delivery and RAID management • Proven ability to manage budgets, schedules and multi-vendor delivery teams • Extensive successful experience in delivering IT integration or transformation projects • Ability to work on-site in Aberdeen approximately three days per week Desirable qualifications • Agile or Scrum certification • ITIL Foundation certification • Experience delivering ERP (including SAP S/4HANA), Operations/HSE or Digital & Analytics projects • Background in energy, utilities or other asset-intensive, safety-critical sectors Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
01/04/2026
Full time
Senior IT Project Manager - Energy Transformation Position Description CGI is delivering complex integration and digital transformation programmes that are shaping the future of the energy sector. As a Project Manager, you will play a central role in turning strategy into delivery, leading high-impact IT projects that span ERP, Operations and HSE systems, and Digital & Analytics. Working in a regulated, safety-critical environment, you will bring structure, pace and confidence to complex programmes, ensuring change is delivered safely, predictably and with clear business value. At CGI, you are trusted to take ownership of outcomes, encouraged to apply creative problem-solving to delivery challenges, and supported by a collaborative community of experts to help you succeed. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This role is based in Aberdeen, working in a hybrid model, with regular on-site presence (typically three days per week) to support close collaboration with client and CGI teams. Your future duties and responsibilities In this role, you will lead the planning and delivery of complex IT integration and transformation projects for a major energy client. You will operate within a structured stage-gate governance framework, applying Agile techniques where they add value, and ensuring delivery aligns with both client standards and CGI best practice. Working closely with technical leads, business analysts, vendors and client stakeholders, you will take ownership of delivery outcomes, manage risks and dependencies, and ensure that new systems are transitioned smoothly into production and HSE-critical operations. Key responsibilities • Plan & Govern projects, owning schedules, budgets, RAID and reporting across multiple workstreams • Lead & Coordinate cross-functional delivery teams, managing scope, dependencies and hand-offs • Manage & Mitigate risks, issues and vendor dependencies in a multi-supplier environment • Engage & Influence business and IT stakeholders, supporting decision-making and alignment • Deliver & Transition change safely through cutover, go-live and hypercare • Improve & Embed delivery standards using CGI methods, metrics and lessons learned Required qualifications to be successful in this role To succeed, you will bring strong experience delivering medium-to-large IT projects, with the confidence to lead in complex, regulated environments. You will be comfortable taking ownership of delivery while working collaboratively to achieve shared outcomes. Essential qualifications • PRINCE2 Practitioner or PMP certification • Strong experience in project governance, stage-gate delivery and RAID management • Proven ability to manage budgets, schedules and multi-vendor delivery teams • Extensive successful experience in delivering IT integration or transformation projects • Ability to work on-site in Aberdeen approximately three days per week Desirable qualifications • Agile or Scrum certification • ITIL Foundation certification • Experience delivering ERP (including SAP S/4HANA), Operations/HSE or Digital & Analytics projects • Background in energy, utilities or other asset-intensive, safety-critical sectors Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Backup and Recovery Engineer Pay up to £52,442 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for an outstanding Backup and Recovery Engineer to join our community of tech experts in DWP Digital, to assist in the design of Infrastructure services in collaboration with Architecture and Engineering principles. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Hands on experience in Implementation, Migration, Operations and Support of Backup applications. Demonstrable use of Rubrik backup solutions across multi-cloud (AWS, Azure, OCI GCP) and on-premises infrastructure and experience of Integration of Rubrik with external platforms (e.g. ServiceNow, Splunk, vSphere, Azure AD) using REST APIs and automation tools (Ansible) Proven ability of managing Cloud compute, storage, and configurations, ensuring solutions are repeatable, scalable, resilient, and highly available Experience and knowledge of service management frameworks (ITIL - Incident, Problem, Change and SLAs). Demonstrable experience of producing and rapidly delivering minimum viable solutions, results focused with ability to prioritize the most impactful work. Working experience of regulatory frameworks such as GDPR, DORA and their organizational impact. Support audit and regulatory compliance efforts related to data protection. You and your role A day as a Backup and Recovery Engineer is all about keeping the organisation's data safe and recoverable, whether it lives in the cloud or on prem. You'll spend your time making sure backup systems are running smoothly, spotting issues before they become problems and jumping in to fix things fast when they do. You'll work closely with Architects, SREs, Delivery Managers and Product Managers, so there's plenty of collaboration as you help shape and run the backup services everyone relies on. Some days you'll be involved in designing or improving how we back things up across public cloud and traditional infrastructure. Other days are more hands on, checking alerts, dealing with backup failures, looking into suspicious activity or helping colleagues understand how the systems work. When major incidents happen, you take the lead in getting everything back to a healthy state, working with security teams if there's anything unusual going on, like potential ransomware or unauthorised access. You'll move between Linux and Windows environments depending on what needs doing. Overall, it's a mix of problem solving, teamwork, technical know how and keeping the department's data safe and recoverable every single day. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Leeds, Manchester or Newcastle, whichever is more convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £ 52,442 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% , worth over £12,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexitime. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process are just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
01/04/2026
Full time
Backup and Recovery Engineer Pay up to £52,442 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for an outstanding Backup and Recovery Engineer to join our community of tech experts in DWP Digital, to assist in the design of Infrastructure services in collaboration with Architecture and Engineering principles. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Hands on experience in Implementation, Migration, Operations and Support of Backup applications. Demonstrable use of Rubrik backup solutions across multi-cloud (AWS, Azure, OCI GCP) and on-premises infrastructure and experience of Integration of Rubrik with external platforms (e.g. ServiceNow, Splunk, vSphere, Azure AD) using REST APIs and automation tools (Ansible) Proven ability of managing Cloud compute, storage, and configurations, ensuring solutions are repeatable, scalable, resilient, and highly available Experience and knowledge of service management frameworks (ITIL - Incident, Problem, Change and SLAs). Demonstrable experience of producing and rapidly delivering minimum viable solutions, results focused with ability to prioritize the most impactful work. Working experience of regulatory frameworks such as GDPR, DORA and their organizational impact. Support audit and regulatory compliance efforts related to data protection. You and your role A day as a Backup and Recovery Engineer is all about keeping the organisation's data safe and recoverable, whether it lives in the cloud or on prem. You'll spend your time making sure backup systems are running smoothly, spotting issues before they become problems and jumping in to fix things fast when they do. You'll work closely with Architects, SREs, Delivery Managers and Product Managers, so there's plenty of collaboration as you help shape and run the backup services everyone relies on. Some days you'll be involved in designing or improving how we back things up across public cloud and traditional infrastructure. Other days are more hands on, checking alerts, dealing with backup failures, looking into suspicious activity or helping colleagues understand how the systems work. When major incidents happen, you take the lead in getting everything back to a healthy state, working with security teams if there's anything unusual going on, like potential ransomware or unauthorised access. You'll move between Linux and Windows environments depending on what needs doing. Overall, it's a mix of problem solving, teamwork, technical know how and keeping the department's data safe and recoverable every single day. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Leeds, Manchester or Newcastle, whichever is more convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £ 52,442 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% , worth over £12,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexitime. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process are just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Backup and Recovery Engineer Pay up to £52,442 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for an outstanding Backup and Recovery Engineer to join our community of tech experts in DWP Digital, to assist in the design of Infrastructure services in collaboration with Architecture and Engineering principles. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Hands on experience in Implementation, Migration, Operations and Support of Backup applications. Demonstrable use of Rubrik backup solutions across multi-cloud (AWS, Azure, OCI GCP) and on-premises infrastructure and experience of Integration of Rubrik with external platforms (e.g. ServiceNow, Splunk, vSphere, Azure AD) using REST APIs and automation tools (Ansible) Proven ability of managing Cloud compute, storage, and configurations, ensuring solutions are repeatable, scalable, resilient, and highly available Experience and knowledge of service management frameworks (ITIL - Incident, Problem, Change and SLAs). Demonstrable experience of producing and rapidly delivering minimum viable solutions, results focused with ability to prioritize the most impactful work. Working experience of regulatory frameworks such as GDPR, DORA and their organizational impact. Support audit and regulatory compliance efforts related to data protection. You and your role A day as a Backup and Recovery Engineer is all about keeping the organisation's data safe and recoverable, whether it lives in the cloud or on prem. You'll spend your time making sure backup systems are running smoothly, spotting issues before they become problems and jumping in to fix things fast when they do. You'll work closely with Architects, SREs, Delivery Managers and Product Managers, so there's plenty of collaboration as you help shape and run the backup services everyone relies on. Some days you'll be involved in designing or improving how we back things up across public cloud and traditional infrastructure. Other days are more hands on, checking alerts, dealing with backup failures, looking into suspicious activity or helping colleagues understand how the systems work. When major incidents happen, you take the lead in getting everything back to a healthy state, working with security teams if there's anything unusual going on, like potential ransomware or unauthorised access. You'll move between Linux and Windows environments depending on what needs doing. Overall, it's a mix of problem solving, teamwork, technical know how and keeping the department's data safe and recoverable every single day. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Leeds, Manchester or Newcastle, whichever is more convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £ 52,442 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% , worth over £12,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexitime. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process are just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
01/04/2026
Full time
Backup and Recovery Engineer Pay up to £52,442 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for an outstanding Backup and Recovery Engineer to join our community of tech experts in DWP Digital, to assist in the design of Infrastructure services in collaboration with Architecture and Engineering principles. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Hands on experience in Implementation, Migration, Operations and Support of Backup applications. Demonstrable use of Rubrik backup solutions across multi-cloud (AWS, Azure, OCI GCP) and on-premises infrastructure and experience of Integration of Rubrik with external platforms (e.g. ServiceNow, Splunk, vSphere, Azure AD) using REST APIs and automation tools (Ansible) Proven ability of managing Cloud compute, storage, and configurations, ensuring solutions are repeatable, scalable, resilient, and highly available Experience and knowledge of service management frameworks (ITIL - Incident, Problem, Change and SLAs). Demonstrable experience of producing and rapidly delivering minimum viable solutions, results focused with ability to prioritize the most impactful work. Working experience of regulatory frameworks such as GDPR, DORA and their organizational impact. Support audit and regulatory compliance efforts related to data protection. You and your role A day as a Backup and Recovery Engineer is all about keeping the organisation's data safe and recoverable, whether it lives in the cloud or on prem. You'll spend your time making sure backup systems are running smoothly, spotting issues before they become problems and jumping in to fix things fast when they do. You'll work closely with Architects, SREs, Delivery Managers and Product Managers, so there's plenty of collaboration as you help shape and run the backup services everyone relies on. Some days you'll be involved in designing or improving how we back things up across public cloud and traditional infrastructure. Other days are more hands on, checking alerts, dealing with backup failures, looking into suspicious activity or helping colleagues understand how the systems work. When major incidents happen, you take the lead in getting everything back to a healthy state, working with security teams if there's anything unusual going on, like potential ransomware or unauthorised access. You'll move between Linux and Windows environments depending on what needs doing. Overall, it's a mix of problem solving, teamwork, technical know how and keeping the department's data safe and recoverable every single day. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Leeds, Manchester or Newcastle, whichever is more convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £ 52,442 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% , worth over £12,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexitime. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process are just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Backup and Recovery Engineer Pay up to £52,442 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for an outstanding Backup and Recovery Engineer to join our community of tech experts in DWP Digital, to assist in the design of Infrastructure services in collaboration with Architecture and Engineering principles. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Hands on experience in Implementation, Migration, Operations and Support of Backup applications. Demonstrable use of Rubrik backup solutions across multi-cloud (AWS, Azure, OCI GCP) and on-premises infrastructure and experience of Integration of Rubrik with external platforms (e.g. ServiceNow, Splunk, vSphere, Azure AD) using REST APIs and automation tools (Ansible) Proven ability of managing Cloud compute, storage, and configurations, ensuring solutions are repeatable, scalable, resilient, and highly available Experience and knowledge of service management frameworks (ITIL - Incident, Problem, Change and SLAs). Demonstrable experience of producing and rapidly delivering minimum viable solutions, results focused with ability to prioritize the most impactful work. Working experience of regulatory frameworks such as GDPR, DORA and their organizational impact. Support audit and regulatory compliance efforts related to data protection. You and your role A day as a Backup and Recovery Engineer is all about keeping the organisation's data safe and recoverable, whether it lives in the cloud or on prem. You'll spend your time making sure backup systems are running smoothly, spotting issues before they become problems and jumping in to fix things fast when they do. You'll work closely with Architects, SREs, Delivery Managers and Product Managers, so there's plenty of collaboration as you help shape and run the backup services everyone relies on. Some days you'll be involved in designing or improving how we back things up across public cloud and traditional infrastructure. Other days are more hands on, checking alerts, dealing with backup failures, looking into suspicious activity or helping colleagues understand how the systems work. When major incidents happen, you take the lead in getting everything back to a healthy state, working with security teams if there's anything unusual going on, like potential ransomware or unauthorised access. You'll move between Linux and Windows environments depending on what needs doing. Overall, it's a mix of problem solving, teamwork, technical know how and keeping the department's data safe and recoverable every single day. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Leeds, Manchester or Newcastle, whichever is more convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £ 52,442 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% , worth over £12,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexitime. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process are just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
01/04/2026
Full time
Backup and Recovery Engineer Pay up to £52,442 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for an outstanding Backup and Recovery Engineer to join our community of tech experts in DWP Digital, to assist in the design of Infrastructure services in collaboration with Architecture and Engineering principles. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Hands on experience in Implementation, Migration, Operations and Support of Backup applications. Demonstrable use of Rubrik backup solutions across multi-cloud (AWS, Azure, OCI GCP) and on-premises infrastructure and experience of Integration of Rubrik with external platforms (e.g. ServiceNow, Splunk, vSphere, Azure AD) using REST APIs and automation tools (Ansible) Proven ability of managing Cloud compute, storage, and configurations, ensuring solutions are repeatable, scalable, resilient, and highly available Experience and knowledge of service management frameworks (ITIL - Incident, Problem, Change and SLAs). Demonstrable experience of producing and rapidly delivering minimum viable solutions, results focused with ability to prioritize the most impactful work. Working experience of regulatory frameworks such as GDPR, DORA and their organizational impact. Support audit and regulatory compliance efforts related to data protection. You and your role A day as a Backup and Recovery Engineer is all about keeping the organisation's data safe and recoverable, whether it lives in the cloud or on prem. You'll spend your time making sure backup systems are running smoothly, spotting issues before they become problems and jumping in to fix things fast when they do. You'll work closely with Architects, SREs, Delivery Managers and Product Managers, so there's plenty of collaboration as you help shape and run the backup services everyone relies on. Some days you'll be involved in designing or improving how we back things up across public cloud and traditional infrastructure. Other days are more hands on, checking alerts, dealing with backup failures, looking into suspicious activity or helping colleagues understand how the systems work. When major incidents happen, you take the lead in getting everything back to a healthy state, working with security teams if there's anything unusual going on, like potential ransomware or unauthorised access. You'll move between Linux and Windows environments depending on what needs doing. Overall, it's a mix of problem solving, teamwork, technical know how and keeping the department's data safe and recoverable every single day. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Leeds, Manchester or Newcastle, whichever is more convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £ 52,442 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% , worth over £12,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexitime. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process are just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Backup and Recovery Engineer Pay up to £52,442 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for an outstanding Backup and Recovery Engineer to join our community of tech experts in DWP Digital, to assist in the design of Infrastructure services in collaboration with Architecture and Engineering principles. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Hands on experience in Implementation, Migration, Operations and Support of Backup applications. Demonstrable use of Rubrik backup solutions across multi-cloud (AWS, Azure, OCI GCP) and on-premises infrastructure and experience of Integration of Rubrik with external platforms (e.g. ServiceNow, Splunk, vSphere, Azure AD) using REST APIs and automation tools (Ansible) Proven ability of managing Cloud compute, storage, and configurations, ensuring solutions are repeatable, scalable, resilient, and highly available Experience and knowledge of service management frameworks (ITIL - Incident, Problem, Change and SLAs). Demonstrable experience of producing and rapidly delivering minimum viable solutions, results focused with ability to prioritize the most impactful work. Working experience of regulatory frameworks such as GDPR, DORA and their organizational impact. Support audit and regulatory compliance efforts related to data protection. You and your role A day as a Backup and Recovery Engineer is all about keeping the organisation's data safe and recoverable, whether it lives in the cloud or on prem. You'll spend your time making sure backup systems are running smoothly, spotting issues before they become problems and jumping in to fix things fast when they do. You'll work closely with Architects, SREs, Delivery Managers and Product Managers, so there's plenty of collaboration as you help shape and run the backup services everyone relies on. Some days you'll be involved in designing or improving how we back things up across public cloud and traditional infrastructure. Other days are more hands on, checking alerts, dealing with backup failures, looking into suspicious activity or helping colleagues understand how the systems work. When major incidents happen, you take the lead in getting everything back to a healthy state, working with security teams if there's anything unusual going on, like potential ransomware or unauthorised access. You'll move between Linux and Windows environments depending on what needs doing. Overall, it's a mix of problem solving, teamwork, technical know how and keeping the department's data safe and recoverable every single day. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Leeds, Manchester or Newcastle, whichever is more convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £ 52,442 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% , worth over £12,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexitime. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process are just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
01/04/2026
Full time
Backup and Recovery Engineer Pay up to £52,442 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for an outstanding Backup and Recovery Engineer to join our community of tech experts in DWP Digital, to assist in the design of Infrastructure services in collaboration with Architecture and Engineering principles. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Hands on experience in Implementation, Migration, Operations and Support of Backup applications. Demonstrable use of Rubrik backup solutions across multi-cloud (AWS, Azure, OCI GCP) and on-premises infrastructure and experience of Integration of Rubrik with external platforms (e.g. ServiceNow, Splunk, vSphere, Azure AD) using REST APIs and automation tools (Ansible) Proven ability of managing Cloud compute, storage, and configurations, ensuring solutions are repeatable, scalable, resilient, and highly available Experience and knowledge of service management frameworks (ITIL - Incident, Problem, Change and SLAs). Demonstrable experience of producing and rapidly delivering minimum viable solutions, results focused with ability to prioritize the most impactful work. Working experience of regulatory frameworks such as GDPR, DORA and their organizational impact. Support audit and regulatory compliance efforts related to data protection. You and your role A day as a Backup and Recovery Engineer is all about keeping the organisation's data safe and recoverable, whether it lives in the cloud or on prem. You'll spend your time making sure backup systems are running smoothly, spotting issues before they become problems and jumping in to fix things fast when they do. You'll work closely with Architects, SREs, Delivery Managers and Product Managers, so there's plenty of collaboration as you help shape and run the backup services everyone relies on. Some days you'll be involved in designing or improving how we back things up across public cloud and traditional infrastructure. Other days are more hands on, checking alerts, dealing with backup failures, looking into suspicious activity or helping colleagues understand how the systems work. When major incidents happen, you take the lead in getting everything back to a healthy state, working with security teams if there's anything unusual going on, like potential ransomware or unauthorised access. You'll move between Linux and Windows environments depending on what needs doing. Overall, it's a mix of problem solving, teamwork, technical know how and keeping the department's data safe and recoverable every single day. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Leeds, Manchester or Newcastle, whichever is more convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £ 52,442 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% , worth over £12,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexitime. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process are just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Senior E-commerce Manager Salary: £55,000 - £70,000 Location: Sutton Coldfield Employment Type: Full-time Reference: About Our Client Our client - a leading precious metals and ecommerce business - is experiencing significant growth and continued investment across their digital and marketing operations. With a fast-paced product environment, a strong online presence and ambitious commercial plans, they are now seeking a highly capable Senior E-commerce Manager to take strategic ownership of their online trading, customer journey, digital performance, and overall ecommerce strategy. This is a senior, commercially critical role combining ecommerce leadership, digital optimisation, website ownership, and close collaboration with marketing and content teams. The Role As the Senior E-commerce Manager, you will lead the full ecommerce function, driving online performance, customer experience, digital trading and strategic growth. You will manage a small team across content, photography, and digital output, ensuring the brand delivers an exceptional online experience aligned with commercial priorities. This role blends hands-on expertise with senior strategic influence, offering full ownership of the ecommerce roadmap. Key Responsibilities Ecommerce Strategy & Leadership Own and deliver the ecommerce strategy to support ambitious growth targets. Lead online trading, customer journey optimisation, and site performance improvement. Oversee the ecommerce roadmap, managing new functionality, integrations, and platform enhancements. Provide strategic insight and reporting to senior leadership. Website & Digital Performance Manage day-to-day website operations, ensuring a seamless experience across all customer touchpoints. Oversee product uploads, categorisation, merchandising, and accuracy of all onsite content. Monitor site performance, UX behaviour and analytics; drive improvements in conversion rate, AOV and retention. Liaise with developers to deliver updates, fixes and new features. Content, Creative & Brand Lead the content and photography workflow, ensuring high-quality imagery and brand-aligned visuals. Oversee homepage, landing page and campaign content updates. Maintain brand consistency and ensure all digital assets meet quality expectations. Digital Marketing Collaboration Partner with PPC, paid social, SEO and CRM teams to maximise campaign performance. Optimise landing pages to improve traffic quality, conversions and engagement. Support SEO improvements across content, structure and technical areas. Ensure ecommerce activity aligns with marketing plans and trading priorities. Commercial & Cross-Functional Analyse product performance, customer behaviour and market trends to identify opportunities for growth. Work closely with Sales, Operations and Marketing to support product launches and trading activity. Review competitor activity and industry developments to maintain a market-leading online presence. Team Leadership Lead and mentor a small ecommerce and content team. Foster a collaborative, commercially driven and high-performing culture. Support recruitment and role development as the ecommerce function expands. About You 5+ years' experience in ecommerce, online trading or digital management, preferably within a fast-paced retail or precious metals environment. Strong understanding of ecommerce platforms, CMS systems and UX principles. Data-driven mindset with experience using GA, GTM and other analytics tools. Confident managing cross-functional teams including content, photography and marketing. Experience working with agencies across SEO, development and paid media. Commercially focused, detail-oriented and comfortable operating at both strategic and hands-on levels. Able to influence senior stakeholders and thrive in a high-growth environment. Interested in Applying? If you'd like to apply, click apply , or contact Jack at Four Squared Recruitment on or to discuss the role in more detail.
01/04/2026
Full time
Senior E-commerce Manager Salary: £55,000 - £70,000 Location: Sutton Coldfield Employment Type: Full-time Reference: About Our Client Our client - a leading precious metals and ecommerce business - is experiencing significant growth and continued investment across their digital and marketing operations. With a fast-paced product environment, a strong online presence and ambitious commercial plans, they are now seeking a highly capable Senior E-commerce Manager to take strategic ownership of their online trading, customer journey, digital performance, and overall ecommerce strategy. This is a senior, commercially critical role combining ecommerce leadership, digital optimisation, website ownership, and close collaboration with marketing and content teams. The Role As the Senior E-commerce Manager, you will lead the full ecommerce function, driving online performance, customer experience, digital trading and strategic growth. You will manage a small team across content, photography, and digital output, ensuring the brand delivers an exceptional online experience aligned with commercial priorities. This role blends hands-on expertise with senior strategic influence, offering full ownership of the ecommerce roadmap. Key Responsibilities Ecommerce Strategy & Leadership Own and deliver the ecommerce strategy to support ambitious growth targets. Lead online trading, customer journey optimisation, and site performance improvement. Oversee the ecommerce roadmap, managing new functionality, integrations, and platform enhancements. Provide strategic insight and reporting to senior leadership. Website & Digital Performance Manage day-to-day website operations, ensuring a seamless experience across all customer touchpoints. Oversee product uploads, categorisation, merchandising, and accuracy of all onsite content. Monitor site performance, UX behaviour and analytics; drive improvements in conversion rate, AOV and retention. Liaise with developers to deliver updates, fixes and new features. Content, Creative & Brand Lead the content and photography workflow, ensuring high-quality imagery and brand-aligned visuals. Oversee homepage, landing page and campaign content updates. Maintain brand consistency and ensure all digital assets meet quality expectations. Digital Marketing Collaboration Partner with PPC, paid social, SEO and CRM teams to maximise campaign performance. Optimise landing pages to improve traffic quality, conversions and engagement. Support SEO improvements across content, structure and technical areas. Ensure ecommerce activity aligns with marketing plans and trading priorities. Commercial & Cross-Functional Analyse product performance, customer behaviour and market trends to identify opportunities for growth. Work closely with Sales, Operations and Marketing to support product launches and trading activity. Review competitor activity and industry developments to maintain a market-leading online presence. Team Leadership Lead and mentor a small ecommerce and content team. Foster a collaborative, commercially driven and high-performing culture. Support recruitment and role development as the ecommerce function expands. About You 5+ years' experience in ecommerce, online trading or digital management, preferably within a fast-paced retail or precious metals environment. Strong understanding of ecommerce platforms, CMS systems and UX principles. Data-driven mindset with experience using GA, GTM and other analytics tools. Confident managing cross-functional teams including content, photography and marketing. Experience working with agencies across SEO, development and paid media. Commercially focused, detail-oriented and comfortable operating at both strategic and hands-on levels. Able to influence senior stakeholders and thrive in a high-growth environment. Interested in Applying? If you'd like to apply, click apply , or contact Jack at Four Squared Recruitment on or to discuss the role in more detail.
Infrastructure Engineer (DV Security Clearance) Position Description At CGI, you'll help shape the infrastructure that underpins mission-critical defence operations. As an Infrastructure Engineer, you'll support and enhance VMware-based environments, contribute to new platform functionality, and play a key role in delivering secure, resilient systems for our clients. Working hands-on across physical and virtual infrastructure, you'll be trusted to take ownership of your work, encouraged to find smart solutions, and supported by a collaborative team that values your ideas. This is your opportunity to make a real impact while developing your expertise in a high-performance engineering environment. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance. This role is based on site at our Gloucester or Chippenham office, with occasional travel to our data centre in Farnborough. It requires five days per week on site. Your future duties and responsibilities In this role, you will support VMware operations across a major defence platform, working closely with a Technical Lead to deliver stable, secure, and scalable environments. You'll help build new capabilities, enhance system performance, and ensure consistent service availability. You will be encouraged to take ownership of tasks, apply creative thinking to engineering challenges, and collaborate with a supportive team to deliver high-quality technical outcomes. You will assist with physical deployments, from installing hardware to cabling and system configuration, while contributing to documentation and the rollout of an Active Directory Domain. Your work will directly support the design, configuration, and optimisation of VMware technologies across the platform. Key responsibilities: Support & Engineer: Deliver VMware operations and engineering activities across target environments. Deploy & Install: Assist with physical hardware installation, cabling, and platform build activities. Configure & Integrate: Support VMware applications including vCentre, Aria Ops, LifeCycle Manager, ESXi, and VCF. Monitor & Optimise: Work with Aria Ops dashboards, configure new dashboards, triage and resolve alerts. Collaborate & Document: Produce supporting documentation and assist wider team members during deployments. Manage & Maintain: Contribute to Active Directory Domain deployment and ongoing platform support. Track & Report: Action and raise tickets in Jira to ensure clear visibility of work. Required qualifications to be successful in this role To be successful, you should bring hands-on experience in VMware technologies, infrastructure implementation, and both Microsoft and Linux environments. You will need strong teamwork skills, an understanding of secure working practices, and the ability to support platform deployments confidently within a structured engineering environment. Essential qualifications: Experience delivering infrastructure solutions and hands-on implementation. Working knowledge of vCentre, Aria Ops, Lifecycle Manager, VCF, and VMware ESXi. Experience with Horizon Client, Horizon Apps, or VDI configuration. Proficiency with Microsoft and Linux technologies. Strong teamwork and secure working practices. Desired: Experience with VMware certificate management. Exposure to GitLab configuration and support. Familiarity with Confluence and Jira. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
01/04/2026
Full time
Infrastructure Engineer (DV Security Clearance) Position Description At CGI, you'll help shape the infrastructure that underpins mission-critical defence operations. As an Infrastructure Engineer, you'll support and enhance VMware-based environments, contribute to new platform functionality, and play a key role in delivering secure, resilient systems for our clients. Working hands-on across physical and virtual infrastructure, you'll be trusted to take ownership of your work, encouraged to find smart solutions, and supported by a collaborative team that values your ideas. This is your opportunity to make a real impact while developing your expertise in a high-performance engineering environment. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance. This role is based on site at our Gloucester or Chippenham office, with occasional travel to our data centre in Farnborough. It requires five days per week on site. Your future duties and responsibilities In this role, you will support VMware operations across a major defence platform, working closely with a Technical Lead to deliver stable, secure, and scalable environments. You'll help build new capabilities, enhance system performance, and ensure consistent service availability. You will be encouraged to take ownership of tasks, apply creative thinking to engineering challenges, and collaborate with a supportive team to deliver high-quality technical outcomes. You will assist with physical deployments, from installing hardware to cabling and system configuration, while contributing to documentation and the rollout of an Active Directory Domain. Your work will directly support the design, configuration, and optimisation of VMware technologies across the platform. Key responsibilities: Support & Engineer: Deliver VMware operations and engineering activities across target environments. Deploy & Install: Assist with physical hardware installation, cabling, and platform build activities. Configure & Integrate: Support VMware applications including vCentre, Aria Ops, LifeCycle Manager, ESXi, and VCF. Monitor & Optimise: Work with Aria Ops dashboards, configure new dashboards, triage and resolve alerts. Collaborate & Document: Produce supporting documentation and assist wider team members during deployments. Manage & Maintain: Contribute to Active Directory Domain deployment and ongoing platform support. Track & Report: Action and raise tickets in Jira to ensure clear visibility of work. Required qualifications to be successful in this role To be successful, you should bring hands-on experience in VMware technologies, infrastructure implementation, and both Microsoft and Linux environments. You will need strong teamwork skills, an understanding of secure working practices, and the ability to support platform deployments confidently within a structured engineering environment. Essential qualifications: Experience delivering infrastructure solutions and hands-on implementation. Working knowledge of vCentre, Aria Ops, Lifecycle Manager, VCF, and VMware ESXi. Experience with Horizon Client, Horizon Apps, or VDI configuration. Proficiency with Microsoft and Linux technologies. Strong teamwork and secure working practices. Desired: Experience with VMware certificate management. Exposure to GitLab configuration and support. Familiarity with Confluence and Jira. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Role: Digital Marketing Operations Manager- Barnsley Salary: up to £43k per annum Hours: Monday- Friday 9am-5pm with an hour for lunch Benefits: 25 days annual leave rising to 30 5% pension after probation State of the art offices Access to a range of benefits via My Benefits World Free eye care cover Life Assurance Cycle to Work Scheme EAP (Employee assistance programme) Quarterly Tes Socials Access to an extensive Learning and Development menu Position Overview: Elevation are working with an Tech Leading business. We're looking for a Digital Marketing Operations Manager to own our marketing technology, operations and digital platforms. The role works across Digital Marketing, Engineering, Product Marketing, Data & Insights and Sales Operations to ensure tools, data and processes support effective campaign execution and long-term growth. Responsibilities: Marketing Technology & Operations Own and optimise the marketing technology and operations stack Act as the central owner of HubSpot, ensuring consistent setup, governance and automation Manage integrations between HubSpot, Salesforce, Looker and other current and future platforms Ensure clean data flows, tracking, UTMs and attribution Own operational marketing reporting and alignment with Data & Insights Website & CMS Management Own marketing website and CMS operations, including governance and optimisation Ensure the website supports lead capture, conversion, experimentation and SEO best practice Coordinate with Engineering and external partners on releases, fixes and improvements Maintain standards for CMS access, templates and publishing processes Strategic Projects & Growth Initiatives Lead website migrations, re-platforming projects, and consolidation efforts when integrating newly acquired companies Work with Business Change to ensure smooth data and process integration when onboarding new businesses into the marketing stack . Drive cross-functional initiatives to improve marketing automation, data flow, and system scalability Develop and maintain documentation and best practices for marketing operations processes. Skills and Qualifications: Around or above 2 years' experience working with the HubSpot platform in a marketing, sales, or commercial environment. Hands-on experience with CRM administration and automation workflows. Strong understanding of CRM data quality and governance. Experience using CRM data for segmentation, reporting, and campaign support. Strong attention to detail and organisational skills. Ability to analyse data and communicate insights clearly. Excellent Microsoft Office knowledge. Technical skills: advanced knowledge of the HubSpot Sales Hub and Marketing Hub.
01/04/2026
Full time
Role: Digital Marketing Operations Manager- Barnsley Salary: up to £43k per annum Hours: Monday- Friday 9am-5pm with an hour for lunch Benefits: 25 days annual leave rising to 30 5% pension after probation State of the art offices Access to a range of benefits via My Benefits World Free eye care cover Life Assurance Cycle to Work Scheme EAP (Employee assistance programme) Quarterly Tes Socials Access to an extensive Learning and Development menu Position Overview: Elevation are working with an Tech Leading business. We're looking for a Digital Marketing Operations Manager to own our marketing technology, operations and digital platforms. The role works across Digital Marketing, Engineering, Product Marketing, Data & Insights and Sales Operations to ensure tools, data and processes support effective campaign execution and long-term growth. Responsibilities: Marketing Technology & Operations Own and optimise the marketing technology and operations stack Act as the central owner of HubSpot, ensuring consistent setup, governance and automation Manage integrations between HubSpot, Salesforce, Looker and other current and future platforms Ensure clean data flows, tracking, UTMs and attribution Own operational marketing reporting and alignment with Data & Insights Website & CMS Management Own marketing website and CMS operations, including governance and optimisation Ensure the website supports lead capture, conversion, experimentation and SEO best practice Coordinate with Engineering and external partners on releases, fixes and improvements Maintain standards for CMS access, templates and publishing processes Strategic Projects & Growth Initiatives Lead website migrations, re-platforming projects, and consolidation efforts when integrating newly acquired companies Work with Business Change to ensure smooth data and process integration when onboarding new businesses into the marketing stack . Drive cross-functional initiatives to improve marketing automation, data flow, and system scalability Develop and maintain documentation and best practices for marketing operations processes. Skills and Qualifications: Around or above 2 years' experience working with the HubSpot platform in a marketing, sales, or commercial environment. Hands-on experience with CRM administration and automation workflows. Strong understanding of CRM data quality and governance. Experience using CRM data for segmentation, reporting, and campaign support. Strong attention to detail and organisational skills. Ability to analyse data and communicate insights clearly. Excellent Microsoft Office knowledge. Technical skills: advanced knowledge of the HubSpot Sales Hub and Marketing Hub.
Senior Product Manager - Personalisation & AI Hybrid 1-2 days per week onsite in central London Are you passionate about creating exceptional digital experiences that delight customers and drive business impact? We're looking for an experienced Senior Product Manager with deep expertise in personalisation and AI to lead and inspire a high-performing, cross-functional team in a leading retail environment. This is your opportunity to shape the personalisation and AI strategy across digital touchpoints, translating customer insight and data into innovative, scalable product experiences that boost loyalty and commercial performance. Key responsibilities Lead a stable, high-performing product team, enabling them to experiment, learn, and deliver solutions that truly impact the customer experience. Define the vision, OKRs, and roadmap for personalisation and AI initiatives, ensuring alignment with business strategy. Own and evolve the personalisation and AI product strategy from ideation to scaled execution, balancing experimentation with measurable commercial outcomes. Act as a servant leader, removing blockers, facilitating workshops, and inspiring your team to excel. Partner closely with data, engineering, and commercial stakeholders to ensure robust, scalable personalisation capabilities. Use both qualitative and quantitative insights to inform decisions, ensuring every product iteration is backed by data. About You Expert in product discovery and agile methodologies (Scrum, Kanban), with a track record of delivering results in dynamic environments. Proven experience in building and scaling personalisation or AI-driven products, ideally in eCommerce or digital consumer platforms. Inspirational leader, known for empowering teams, providing empathetic feedback, and fostering a culture of continuous learning. Strong technical understanding to guide discussions on trade-offs, delivery speed, and feasibility. Experienced in experimentation frameworks, recommendation engines, segmentation, or AI-enabled experiences at scale. Analytical, methodical, and obsessively focused on problem-solving, using data to drive decisions. Exceptional communication skills, skilled in driving asynchronous collaboration and culture via tools like Slack. What Success Looks Like A thriving, motivated team delivering impactful personalisation experiences. A product roadmap aligned with strategic goals, delivering measurable commercial and customer outcomes. Personalisation and AI initiatives embedded into the digital experience, transforming customer engagement. Experience & Qualifications Demonstrable expertise in product management experience in digital or eCommerce environments. Experience liaising across multiple internal teams (Engineering, Brand, Finance, HR, Product, Design, Operations) and external vendors. Demonstrable ability to lead complex initiatives from concept to execution. If you're ready to shape the future of personalisation in retail, inspire a talented team, and make a real impact on customers' experiences, we want to hear from you.
01/04/2026
Full time
Senior Product Manager - Personalisation & AI Hybrid 1-2 days per week onsite in central London Are you passionate about creating exceptional digital experiences that delight customers and drive business impact? We're looking for an experienced Senior Product Manager with deep expertise in personalisation and AI to lead and inspire a high-performing, cross-functional team in a leading retail environment. This is your opportunity to shape the personalisation and AI strategy across digital touchpoints, translating customer insight and data into innovative, scalable product experiences that boost loyalty and commercial performance. Key responsibilities Lead a stable, high-performing product team, enabling them to experiment, learn, and deliver solutions that truly impact the customer experience. Define the vision, OKRs, and roadmap for personalisation and AI initiatives, ensuring alignment with business strategy. Own and evolve the personalisation and AI product strategy from ideation to scaled execution, balancing experimentation with measurable commercial outcomes. Act as a servant leader, removing blockers, facilitating workshops, and inspiring your team to excel. Partner closely with data, engineering, and commercial stakeholders to ensure robust, scalable personalisation capabilities. Use both qualitative and quantitative insights to inform decisions, ensuring every product iteration is backed by data. About You Expert in product discovery and agile methodologies (Scrum, Kanban), with a track record of delivering results in dynamic environments. Proven experience in building and scaling personalisation or AI-driven products, ideally in eCommerce or digital consumer platforms. Inspirational leader, known for empowering teams, providing empathetic feedback, and fostering a culture of continuous learning. Strong technical understanding to guide discussions on trade-offs, delivery speed, and feasibility. Experienced in experimentation frameworks, recommendation engines, segmentation, or AI-enabled experiences at scale. Analytical, methodical, and obsessively focused on problem-solving, using data to drive decisions. Exceptional communication skills, skilled in driving asynchronous collaboration and culture via tools like Slack. What Success Looks Like A thriving, motivated team delivering impactful personalisation experiences. A product roadmap aligned with strategic goals, delivering measurable commercial and customer outcomes. Personalisation and AI initiatives embedded into the digital experience, transforming customer engagement. Experience & Qualifications Demonstrable expertise in product management experience in digital or eCommerce environments. Experience liaising across multiple internal teams (Engineering, Brand, Finance, HR, Product, Design, Operations) and external vendors. Demonstrable ability to lead complex initiatives from concept to execution. If you're ready to shape the future of personalisation in retail, inspire a talented team, and make a real impact on customers' experiences, we want to hear from you.
Senior Cyber Security Engineer Reading/Hybrid (one day per week in the office) Salary: £65,000-£75,000 We are working with a leading UK pensions and insurance consulting and administration business. A FTSE 250 company, our client works with over 1,400 pension schemes, administers over one million member accounts, and supports insurance companies in the life and bulk annuities sector. ABOUT THE ROLE You will join an expanding cyber security team working alongside internal engineers, security operations analysts, and an external 24/7 SOC. Reporting to the Cyber Security Engineering Manager, you will carry out daily security engineering tasks and lead security hardening projects to protect our client's IT infrastructure, networks, and data. RESPONSIBILITIES Provide expert technical security guidance covering IT assets, change control, security testing, secure systems design, and security controls Own and develop the vulnerability management programme, with a focus on application security testing, web application Firewalls, and securing development pipelines Mentor and provide security direction to other team members Carry out security engineering tasks to agreed SLAs/KPIs using ITIL best practice Develop understanding of threats, risks, and evolving attack vectors facing the business Represent the security team as subject matter expert in meetings and projects Support the operations team with security incident investigation in complex cross-technology environments Assist with security training and awareness campaigns, market reviews, supplier assessments, and client security questionnaires ESSENTIAL REQUIREMENTS Right to work in the UK Strong experience in web application security, vulnerability management, penetration testing, and hardening IT systems Experience with cloud hosting, cloud migration, application testing, and working with developers to improve security Solid knowledge of security products including WAFs, SIEM, AV, email/web gateways, Firewalls, load balancers, ACLs, TCP/IP, routing, and switching Familiarity with OWASP, SASE, zero-trust, and risk-based vulnerability management Background in infrastructure and networks Working towards or holding CISSP, SANS GCIA, CompTIA Security+, CCNA/CCNP or equivalent Excellent written and verbal communication skills, including network diagramming Willingness to travel to other sites as required DESIRABLE Computer Science degree or equivalent experience Knowledge of ISO27001, Cyber Essentials, and AAF control frameworks BENEFITS Competitive salary, discretionary annual bonus, 25 days holiday (with buy/sell option), flexible bank holidays, matched pension contributions, healthcare cash plan, flexible benefits scheme, life assurance (4x salary), retail discounts, Employee Assistance Programme, digital GP service, paid volunteering day, and staff referral scheme. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
01/04/2026
Full time
Senior Cyber Security Engineer Reading/Hybrid (one day per week in the office) Salary: £65,000-£75,000 We are working with a leading UK pensions and insurance consulting and administration business. A FTSE 250 company, our client works with over 1,400 pension schemes, administers over one million member accounts, and supports insurance companies in the life and bulk annuities sector. ABOUT THE ROLE You will join an expanding cyber security team working alongside internal engineers, security operations analysts, and an external 24/7 SOC. Reporting to the Cyber Security Engineering Manager, you will carry out daily security engineering tasks and lead security hardening projects to protect our client's IT infrastructure, networks, and data. RESPONSIBILITIES Provide expert technical security guidance covering IT assets, change control, security testing, secure systems design, and security controls Own and develop the vulnerability management programme, with a focus on application security testing, web application Firewalls, and securing development pipelines Mentor and provide security direction to other team members Carry out security engineering tasks to agreed SLAs/KPIs using ITIL best practice Develop understanding of threats, risks, and evolving attack vectors facing the business Represent the security team as subject matter expert in meetings and projects Support the operations team with security incident investigation in complex cross-technology environments Assist with security training and awareness campaigns, market reviews, supplier assessments, and client security questionnaires ESSENTIAL REQUIREMENTS Right to work in the UK Strong experience in web application security, vulnerability management, penetration testing, and hardening IT systems Experience with cloud hosting, cloud migration, application testing, and working with developers to improve security Solid knowledge of security products including WAFs, SIEM, AV, email/web gateways, Firewalls, load balancers, ACLs, TCP/IP, routing, and switching Familiarity with OWASP, SASE, zero-trust, and risk-based vulnerability management Background in infrastructure and networks Working towards or holding CISSP, SANS GCIA, CompTIA Security+, CCNA/CCNP or equivalent Excellent written and verbal communication skills, including network diagramming Willingness to travel to other sites as required DESIRABLE Computer Science degree or equivalent experience Knowledge of ISO27001, Cyber Essentials, and AAF control frameworks BENEFITS Competitive salary, discretionary annual bonus, 25 days holiday (with buy/sell option), flexible bank holidays, matched pension contributions, healthcare cash plan, flexible benefits scheme, life assurance (4x salary), retail discounts, Employee Assistance Programme, digital GP service, paid volunteering day, and staff referral scheme. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Network IT Recruitment
West Bromwich, West Midlands
Role: IT Manager Location: West Bromwich (Fully On-Site) Salary: £45,000 - £50,000 Network IT are supporting a well-established logistics and supply chain organisation in the search for an experienced IT Manager . This is a key leadership role, responsible for managing the entire IT function and driving technology strategy to support business growth and operational excellence. As General IT Manager, you'll oversee infrastructure, systems, cybersecurity, and project delivery, while leading a small internal team and managing third-party providers. You'll work closely with senior management to ensure IT services are secure, efficient, and aligned with long-term business objectives. Role Overview In this role, you will take ownership of all IT operations and strategy, ensuring robust systems and services across the organisation. You'll lead day-to-day IT management while delivering projects that enhance performance and security. Manage and develop the IT function, including infrastructure, networks, hardware, software, and cloud services. Oversee business-critical systems such as WMS, TMS, and ERP. Define and implement the IT roadmap and strategy. Deliver projects including upgrades, migrations, and new technology rollouts. Ensure strong cybersecurity, data protection, and disaster recovery measures. Act as an escalation point and provide hands-on technical support when needed. Manage IT budgets, licensing, and vendor relationships. Collaborate with operational teams to identify technology improvements. Experience Requirements To succeed in this role, you should bring: Proven experience in IT management and operations within a complex environment. Strong technical knowledge of server management, networking, and information security. Experience with disaster recovery planning and execution. Leadership skills with experience managing teams and third-party providers. Excellent project management capabilities and ability to deliver results on time. Strong communication and stakeholder engagement skills. Proficiency in Microsoft Office Suite and SharePoint. Desirable: Degree in IT or related field and certifications (Microsoft, Cisco, CompTIA, ITIL).
01/04/2026
Full time
Role: IT Manager Location: West Bromwich (Fully On-Site) Salary: £45,000 - £50,000 Network IT are supporting a well-established logistics and supply chain organisation in the search for an experienced IT Manager . This is a key leadership role, responsible for managing the entire IT function and driving technology strategy to support business growth and operational excellence. As General IT Manager, you'll oversee infrastructure, systems, cybersecurity, and project delivery, while leading a small internal team and managing third-party providers. You'll work closely with senior management to ensure IT services are secure, efficient, and aligned with long-term business objectives. Role Overview In this role, you will take ownership of all IT operations and strategy, ensuring robust systems and services across the organisation. You'll lead day-to-day IT management while delivering projects that enhance performance and security. Manage and develop the IT function, including infrastructure, networks, hardware, software, and cloud services. Oversee business-critical systems such as WMS, TMS, and ERP. Define and implement the IT roadmap and strategy. Deliver projects including upgrades, migrations, and new technology rollouts. Ensure strong cybersecurity, data protection, and disaster recovery measures. Act as an escalation point and provide hands-on technical support when needed. Manage IT budgets, licensing, and vendor relationships. Collaborate with operational teams to identify technology improvements. Experience Requirements To succeed in this role, you should bring: Proven experience in IT management and operations within a complex environment. Strong technical knowledge of server management, networking, and information security. Experience with disaster recovery planning and execution. Leadership skills with experience managing teams and third-party providers. Excellent project management capabilities and ability to deliver results on time. Strong communication and stakeholder engagement skills. Proficiency in Microsoft Office Suite and SharePoint. Desirable: Degree in IT or related field and certifications (Microsoft, Cisco, CompTIA, ITIL).
Location Bristol, London, Warrington For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your contractual duties from Vauxhall or another reasonable location on a temporary basis during the interim period. Please note that, as Stratford will be your contractual place of work, any subsequent move from a temporary location will not entitle you to payments for travel time or costs under the Relocation and Excess Travel Policy. About the job Job summary The Test Engineer plays a critical role in ensuring the reliability, quality and performance of the NCA's technical solutions. They will apply a strong understanding of modern testing practices to validate systems across complex business operations, projects and programmes. The role requires an ability to design and execute effective test strategies, identify defects and performance issues, and provide clear, evidence based assurance to stakeholders. Working closely with developers, analysts and delivery teams, the Test Engineer will help ensure that services are robust, secure and meet operational needs, while continuously improving test processes and advocating for quality throughout the delivery lifecycle. Job description As a Test Engineer, you will be responsible for assuring the quality, reliability and performance of tooling and capabilities delivered across Tier 1 and Tier 2. You will work within defined quality and performance strategies, ensuring all testing activity is completed within agreed timescales, budgets and standards, and that outcomes meet or exceed stakeholder expectations. You will apply a demonstrable understanding of IT solution architecture - including GUIs, operating systems, databases, hardware and input devices, networks and security components, applications and services - to shape test strategies, approaches and detailed plans. This technical insight will guide the Quality and Performance team and ensure testing is risk based, robust and aligned to the Agency's operational needs. A key part of the role is building strong relationships across the Agency and with wider stakeholders. You will work closely with these partners to ensure products, tooling and services are aligned to the appropriate standards, fully assured and able to support the NCA's broader digital and operational objectives. This role aligns to Test Engineer in the Government Digital and Data Profession Capability Framework - Test engineer - Government Digital and Data Profession Capability Framework Duties and Responsbilities Test Improvement, Optimisation and Strategy - Help deliver the ongoing improvement and optimisation of testing practices, ensuring test environments, techniques and approaches are fit for purpose. Design, build, maintain and execute high quality functional and non functional tests that align to user needs and system requirements. Develop, maintain and apply key test artefacts, including Quality and Performance Test Strategies and Test Plans, while proactively identifying opportunities to enhance the end to end test process. Risk Management and Quality Assurance - Identify, document and manage testing related risks and issues, putting appropriate mitigations in place and escalating to the Test Manager where necessary to avoid delivery impacts. Make informed, context aware decisions relating to testing activities within the delivery environment, ensuring quality assurance remains robust and aligned to programme objectives. Test Execution, Data and Automation - Manage and deliver functional and non functional test activities, using a broad range of testing techniques to assure performance, quality and reliability. Create, manage and maintain test data, and support the development, enhancement and use of automation frameworks and scripts. Complete test work, provide feedback to team members, and collect testing metrics and statistics to support clear, evidence based reporting. Stakeholder Collaboration - Work collaboratively with internal and external stakeholders to ensure testing activities support high quality delivery aligned to organisational standards. Person specification Communication and Stakeholder Engagement - Communicate effectively with both technical and non technical stakeholders, including gathering non functional requirements and clearly articulating complex risks or issues to senior audiences. Apply critical thinking and ask insightful questions to ensure requirements, processes and deliverables are fully understood. Present findings, risks and recommendations clearly to wider teams, ensuring shared understanding and informed decision making. Test Analysis, Design and Execution - Conduct investigative work to understand problems, inefficiencies and opportunities within existing processes. Collect, analyse and interpret complex or conflicting information to propose practical, evidence based solutions. Design and execute tests across all phases - functional, non functional and User Acceptance Testing - ensuring coverage aligns to user needs and requirements. Apply Specification by Example and similar techniques to support requirement clarity and testability. Test Planning, Quality Assurance and Continuous Improvement - Develop and maintain robust quality practices, advocating accountable quality throughout the delivery lifecycle. Verify that the right work is being undertaken (Verification) and validate that it has been completed correctly (Validation). Put measures in place to monitor and improve quality outcomes, promoting consistency of approach across teams. Provide supportive but assertive challenge to ensure quality standards are upheld and embedded. Test Engineering and Technical Practice - Apply modern test engineering practices, including source control, CI/CD pipelines and automated testing approaches. Integrate and execute tests within continuous delivery environments to enable rapid feedback loops. Demonstrate experience in planning and managing tests across multiple phases, including User Acceptance Testing and performance testing. Contribute to automation framework development and the improvement of engineering standards. Requirements, Data and Technical Understanding - Understand and apply requirements engineering principles to support the creation, clarification and validation of deliverables. Validate requirements to ensure solutions meet operational, business and technical needs. Demonstrate knowledge of data solutions in cloud and on premise environments, including data exploitation tooling and platforms.
01/04/2026
Full time
Location Bristol, London, Warrington For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your contractual duties from Vauxhall or another reasonable location on a temporary basis during the interim period. Please note that, as Stratford will be your contractual place of work, any subsequent move from a temporary location will not entitle you to payments for travel time or costs under the Relocation and Excess Travel Policy. About the job Job summary The Test Engineer plays a critical role in ensuring the reliability, quality and performance of the NCA's technical solutions. They will apply a strong understanding of modern testing practices to validate systems across complex business operations, projects and programmes. The role requires an ability to design and execute effective test strategies, identify defects and performance issues, and provide clear, evidence based assurance to stakeholders. Working closely with developers, analysts and delivery teams, the Test Engineer will help ensure that services are robust, secure and meet operational needs, while continuously improving test processes and advocating for quality throughout the delivery lifecycle. Job description As a Test Engineer, you will be responsible for assuring the quality, reliability and performance of tooling and capabilities delivered across Tier 1 and Tier 2. You will work within defined quality and performance strategies, ensuring all testing activity is completed within agreed timescales, budgets and standards, and that outcomes meet or exceed stakeholder expectations. You will apply a demonstrable understanding of IT solution architecture - including GUIs, operating systems, databases, hardware and input devices, networks and security components, applications and services - to shape test strategies, approaches and detailed plans. This technical insight will guide the Quality and Performance team and ensure testing is risk based, robust and aligned to the Agency's operational needs. A key part of the role is building strong relationships across the Agency and with wider stakeholders. You will work closely with these partners to ensure products, tooling and services are aligned to the appropriate standards, fully assured and able to support the NCA's broader digital and operational objectives. This role aligns to Test Engineer in the Government Digital and Data Profession Capability Framework - Test engineer - Government Digital and Data Profession Capability Framework Duties and Responsbilities Test Improvement, Optimisation and Strategy - Help deliver the ongoing improvement and optimisation of testing practices, ensuring test environments, techniques and approaches are fit for purpose. Design, build, maintain and execute high quality functional and non functional tests that align to user needs and system requirements. Develop, maintain and apply key test artefacts, including Quality and Performance Test Strategies and Test Plans, while proactively identifying opportunities to enhance the end to end test process. Risk Management and Quality Assurance - Identify, document and manage testing related risks and issues, putting appropriate mitigations in place and escalating to the Test Manager where necessary to avoid delivery impacts. Make informed, context aware decisions relating to testing activities within the delivery environment, ensuring quality assurance remains robust and aligned to programme objectives. Test Execution, Data and Automation - Manage and deliver functional and non functional test activities, using a broad range of testing techniques to assure performance, quality and reliability. Create, manage and maintain test data, and support the development, enhancement and use of automation frameworks and scripts. Complete test work, provide feedback to team members, and collect testing metrics and statistics to support clear, evidence based reporting. Stakeholder Collaboration - Work collaboratively with internal and external stakeholders to ensure testing activities support high quality delivery aligned to organisational standards. Person specification Communication and Stakeholder Engagement - Communicate effectively with both technical and non technical stakeholders, including gathering non functional requirements and clearly articulating complex risks or issues to senior audiences. Apply critical thinking and ask insightful questions to ensure requirements, processes and deliverables are fully understood. Present findings, risks and recommendations clearly to wider teams, ensuring shared understanding and informed decision making. Test Analysis, Design and Execution - Conduct investigative work to understand problems, inefficiencies and opportunities within existing processes. Collect, analyse and interpret complex or conflicting information to propose practical, evidence based solutions. Design and execute tests across all phases - functional, non functional and User Acceptance Testing - ensuring coverage aligns to user needs and requirements. Apply Specification by Example and similar techniques to support requirement clarity and testability. Test Planning, Quality Assurance and Continuous Improvement - Develop and maintain robust quality practices, advocating accountable quality throughout the delivery lifecycle. Verify that the right work is being undertaken (Verification) and validate that it has been completed correctly (Validation). Put measures in place to monitor and improve quality outcomes, promoting consistency of approach across teams. Provide supportive but assertive challenge to ensure quality standards are upheld and embedded. Test Engineering and Technical Practice - Apply modern test engineering practices, including source control, CI/CD pipelines and automated testing approaches. Integrate and execute tests within continuous delivery environments to enable rapid feedback loops. Demonstrate experience in planning and managing tests across multiple phases, including User Acceptance Testing and performance testing. Contribute to automation framework development and the improvement of engineering standards. Requirements, Data and Technical Understanding - Understand and apply requirements engineering principles to support the creation, clarification and validation of deliverables. Validate requirements to ensure solutions meet operational, business and technical needs. Demonstrate knowledge of data solutions in cloud and on premise environments, including data exploitation tooling and platforms.
Location The ONS operates a flexible hybrid working model across the UK, with colleagues linked to one of our contractual locations working between office and remote throughout the week. The locations for this role are Newport and Titchfield (Fareham). This role requires on-site attendance at this office location 3 days due to the nature of the role. The induction process for the role will be conducted in person. About the job Job summary The Office for National Statistics (ONS) is the UK's largest producer of official statistics, covering a range of key economic, social and demographic topics. These include measuring changes in the value of the UK economy, estimating the size, geographic distribution and characteristics of the population, and providing indicators of price inflation, employment, earnings, crime and migration. Are you innovative with the energy and motivation to lead exciting technical and cultural change? Would you thrive in an open, autonomous environment being an advocate for IT Service Management principles and processes and the benefits it can bring? If so, this could be the role for you. Our Digital Services (DS) Directorate develops and operates much of the technology and services that ONS uses to deliver. Demand for data and statistics are increasing, and DS has a critical role in enabling the business to meet these demands. We are seeking an experienced Senior IT Service Manager to join the Corporate IT & Services Division within the Digital Services (DS) Directorate. This is an exciting opportunity to lead high performing teams and shape the future of core IT services across the organisation. As a Senior IT Service Manager with a broad technical understanding, you will provide strategic direction and strong leadership to ensure the delivery of high quality, secure, reliable, and efficient services. You will be accountable for guiding your teams, setting priorities, and ensuring outputs meet organisational needs and expectations. You will also play a key role in aligning technology and service delivery with the ONS Technical Strategy. You will lead Change, Asset and Software Management as well as Governance and Audit compliance ensuring services are robust, well-governed and meet organisational standards. Your leadership will help drive continuous improvement, service excellence, and innovation that supports future strategic goals. Job description You will be responsible for setting the vision for the services that you own and for delivering the technical roadmap(s) for key teams within the Corporate IT & Services Division. Leading your teams you will be empowered to be creative whilst focusing on delivering a high-quality service to all your stakeholders. You will need to be both innovative and have the passion to lead changes from the front. You will collaborate with your colleagues in the IT Service Management profession, 3rd party suppliers, as well as internal Business and Technical stakeholders, developing and maintaining key relationships with all. Using your experience and expertise of service delivery and managing IT Services, you will be the escalation point for IT related incidents as well as facilitating Major IT Incidents. Leveraging ONS' IT Service Management Toolset, you will ensure incidents, requests and changes adhere to their support processes within service level agreements (SLA). You will effectively manage the balance between business as usual (BAU) activities and demands of Project Delivery. You will be responsible for collating and interpreting management information from various data sources for upward cascade. Responsibilities Collaborate across various Technical Support teams, 3rd party suppliers, Business Stakeholders and Senior Management, ensuring the IT Service Management processes are followed and relevant operational level agreement (OLA), Service level agreements (SLAs) or Key performance Indicators (KPIs) are met. Develop relationships with the Corporate Delivery Teams, playing a proactive role as a key stakeholder, ensuring minimal impact to live services you are responsible for. Present management information on the status and performance of the service to Senior Management and key stakeholders across the Business. Lead continuous improvement activities across all processes. Driving quality and productivity with a focus on automation where appropriate. Play an active role in wider communities of practice, identifying and sharing best practice. Give direction on which tools or methods to use and be experienced in meeting the needs of users across a variety of channels. Person specification Essential Criteria: Strategic Thinking - A strong leader, with a broad technical understanding, capable of leading teams of multiple disciplines. Who can support continuous improvement, and team development/performance. Stakeholder Relationship Management (IT operations) - A proactive individual with the ability to collaborate, communicate and influence across teams and organisational boundaries, including 3rd party suppliers. Business Analysis (IT operations) - Able to identify risks, owning and providing plans for mitigation, considering the impact on the wider organisation. Ownership & Initiative - A driven individual, that takes accountability for issues that occur, through to resolution and is proactive in searching for potential problems and analysing trends. User Focus - A real drive and passion for excellent user experience, employee enablement and continuous improvement.
01/04/2026
Full time
Location The ONS operates a flexible hybrid working model across the UK, with colleagues linked to one of our contractual locations working between office and remote throughout the week. The locations for this role are Newport and Titchfield (Fareham). This role requires on-site attendance at this office location 3 days due to the nature of the role. The induction process for the role will be conducted in person. About the job Job summary The Office for National Statistics (ONS) is the UK's largest producer of official statistics, covering a range of key economic, social and demographic topics. These include measuring changes in the value of the UK economy, estimating the size, geographic distribution and characteristics of the population, and providing indicators of price inflation, employment, earnings, crime and migration. Are you innovative with the energy and motivation to lead exciting technical and cultural change? Would you thrive in an open, autonomous environment being an advocate for IT Service Management principles and processes and the benefits it can bring? If so, this could be the role for you. Our Digital Services (DS) Directorate develops and operates much of the technology and services that ONS uses to deliver. Demand for data and statistics are increasing, and DS has a critical role in enabling the business to meet these demands. We are seeking an experienced Senior IT Service Manager to join the Corporate IT & Services Division within the Digital Services (DS) Directorate. This is an exciting opportunity to lead high performing teams and shape the future of core IT services across the organisation. As a Senior IT Service Manager with a broad technical understanding, you will provide strategic direction and strong leadership to ensure the delivery of high quality, secure, reliable, and efficient services. You will be accountable for guiding your teams, setting priorities, and ensuring outputs meet organisational needs and expectations. You will also play a key role in aligning technology and service delivery with the ONS Technical Strategy. You will lead Change, Asset and Software Management as well as Governance and Audit compliance ensuring services are robust, well-governed and meet organisational standards. Your leadership will help drive continuous improvement, service excellence, and innovation that supports future strategic goals. Job description You will be responsible for setting the vision for the services that you own and for delivering the technical roadmap(s) for key teams within the Corporate IT & Services Division. Leading your teams you will be empowered to be creative whilst focusing on delivering a high-quality service to all your stakeholders. You will need to be both innovative and have the passion to lead changes from the front. You will collaborate with your colleagues in the IT Service Management profession, 3rd party suppliers, as well as internal Business and Technical stakeholders, developing and maintaining key relationships with all. Using your experience and expertise of service delivery and managing IT Services, you will be the escalation point for IT related incidents as well as facilitating Major IT Incidents. Leveraging ONS' IT Service Management Toolset, you will ensure incidents, requests and changes adhere to their support processes within service level agreements (SLA). You will effectively manage the balance between business as usual (BAU) activities and demands of Project Delivery. You will be responsible for collating and interpreting management information from various data sources for upward cascade. Responsibilities Collaborate across various Technical Support teams, 3rd party suppliers, Business Stakeholders and Senior Management, ensuring the IT Service Management processes are followed and relevant operational level agreement (OLA), Service level agreements (SLAs) or Key performance Indicators (KPIs) are met. Develop relationships with the Corporate Delivery Teams, playing a proactive role as a key stakeholder, ensuring minimal impact to live services you are responsible for. Present management information on the status and performance of the service to Senior Management and key stakeholders across the Business. Lead continuous improvement activities across all processes. Driving quality and productivity with a focus on automation where appropriate. Play an active role in wider communities of practice, identifying and sharing best practice. Give direction on which tools or methods to use and be experienced in meeting the needs of users across a variety of channels. Person specification Essential Criteria: Strategic Thinking - A strong leader, with a broad technical understanding, capable of leading teams of multiple disciplines. Who can support continuous improvement, and team development/performance. Stakeholder Relationship Management (IT operations) - A proactive individual with the ability to collaborate, communicate and influence across teams and organisational boundaries, including 3rd party suppliers. Business Analysis (IT operations) - Able to identify risks, owning and providing plans for mitigation, considering the impact on the wider organisation. Ownership & Initiative - A driven individual, that takes accountability for issues that occur, through to resolution and is proactive in searching for potential problems and analysing trends. User Focus - A real drive and passion for excellent user experience, employee enablement and continuous improvement.
Location Belfast, Birmingham, Bristol, Leicester, London, Normanton (Calder), Warrington For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your contractual duties from Vauxhall or another reasonable location on a temporary basis during the interim period. Please note that, as Stratford will be your contractual place of work, any subsequent move from a temporary location will not entitle you to payments for travel time or costs under the Relocation and Excess Travel Policy. About the job Job summary Have you got the skills and experience to set the vision and strategy for service management, within a complex organisation? If so, continue reading to find out more about this fantastic opportunity to join the National Crime Agency (NCA) as it continues its digital and technology transformation. This is a critical, high impact, leadership role within the Digital, Data and Technology Enterprise Services function. At the heart of delivering and managing a complex technology estate with a strong focus on service, delivery and innovation, this leadership role will ensure operational excellence, service readiness, continuous improvement, user centricity, and importantly, alignment with our strategic objectives and vision. You will act as a role model to create a high performing, service driven and customer centric division. You will be accountable for delivering high-quality, customer-focused IT services working with partners and suppliers including service desk operations, corporate IT services, incident and problem management, change control, service performance monitoring, contract management and business relationship management. This role links to the Service owner - Government Digital and Data Profession Capability Framework Job description As Head of IT Service Management - IT Operations, you will be responsible for setting the vision and strategy for service management, ensuring processes are owned and maturing. You will lead a team ensuring adequate resources and capacity and represent the IT service management function at a senior level and act as an escalation point for business stakeholders. You will ensure the provision of the organisational IT is well maintained, up to date, and secure. This is a 24-hour operation, working 7 days a week, 365 days a year. You will work with suppliers to ensure our services are reliable, with high levels of availability, and affordable within our financial budgets. The team manages the movement of new services as they go live to users across the estate. The team also manage the performance of our suppliers in the daily provision of Services. Duties and Responsibilities Leadership - Lead and manage the IT Operations teams, making sure Service Level Agreements (SLA) and Operational Level Agreements (OLA) are in place and compliant, driving service continuity for a technology estate that is complex and includes significant proportion of legacy (technical debt). Delivering Service Excellence - Design, own and oversee incident and problem management, service improvement initiatives, change management processes and performance reporting to enable data driven decisions to achieve service excellence. Lead organisational changes - To become more digitally enabled, embedding agile ways of working alongside the management of legacy Technology and modern products & platforms including new functionality while protecting the integrity of existing service Stakeholder Management - Be responsible for making sure that business relations within the organisation are managed to enable delivery of ICT services, collaborating with stakeholders to align IT services with business needs. Lead, coach, and develop the IT Operations teams - To achieve higher performance, continuous improvement, driving digital adoption that balances legacy and agile approaches with a customer centric mindset and culture. Person specification Leadership - Highly engaging and service driven leader able to build trust and provide clear direction at a senior level within a complex, technology driven organisation. Proven leader of high performing teams, applying industry standards and best practice to continually improve services and deliver organisational value. Effective team leader with the ability to see the bigger picture, make sound decisions, and drive continuous improvement while maintaining high performance. Operational and Service Excellence - Strong understanding of IT services, products, tools, methods, procedures and software used in the delivery and management of modern IT environments. Demonstrated ability to improve performance, drive service delivery excellence and lead turnaround activity in challenging or fast moving environments. Skilled service manager with a strong customer and end user focus, able to simplify processes and deliver efficiencies, particularly in complex or legacy IT environments. Stakeholder Engagement and Communication - Excellent stakeholder engagement skills, able to work credibly with technology experts, senior leaders, customers and end users. Strong communicator with the ability to influence, gain buy in and adapt messaging for diverse audiences in high pressure or complex contexts. Agile and Multi Disciplinary Team Working - Experienced in agile ways of working, enabling multi disciplinary teams to work flexibly and meet delivery standards. Proven ability to coordinate diverse skill sets and bring teams together to achieve effective delivery under tight or shifting timelines. Qualifications ITIL 4 Foundation qualification
01/04/2026
Full time
Location Belfast, Birmingham, Bristol, Leicester, London, Normanton (Calder), Warrington For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your contractual duties from Vauxhall or another reasonable location on a temporary basis during the interim period. Please note that, as Stratford will be your contractual place of work, any subsequent move from a temporary location will not entitle you to payments for travel time or costs under the Relocation and Excess Travel Policy. About the job Job summary Have you got the skills and experience to set the vision and strategy for service management, within a complex organisation? If so, continue reading to find out more about this fantastic opportunity to join the National Crime Agency (NCA) as it continues its digital and technology transformation. This is a critical, high impact, leadership role within the Digital, Data and Technology Enterprise Services function. At the heart of delivering and managing a complex technology estate with a strong focus on service, delivery and innovation, this leadership role will ensure operational excellence, service readiness, continuous improvement, user centricity, and importantly, alignment with our strategic objectives and vision. You will act as a role model to create a high performing, service driven and customer centric division. You will be accountable for delivering high-quality, customer-focused IT services working with partners and suppliers including service desk operations, corporate IT services, incident and problem management, change control, service performance monitoring, contract management and business relationship management. This role links to the Service owner - Government Digital and Data Profession Capability Framework Job description As Head of IT Service Management - IT Operations, you will be responsible for setting the vision and strategy for service management, ensuring processes are owned and maturing. You will lead a team ensuring adequate resources and capacity and represent the IT service management function at a senior level and act as an escalation point for business stakeholders. You will ensure the provision of the organisational IT is well maintained, up to date, and secure. This is a 24-hour operation, working 7 days a week, 365 days a year. You will work with suppliers to ensure our services are reliable, with high levels of availability, and affordable within our financial budgets. The team manages the movement of new services as they go live to users across the estate. The team also manage the performance of our suppliers in the daily provision of Services. Duties and Responsibilities Leadership - Lead and manage the IT Operations teams, making sure Service Level Agreements (SLA) and Operational Level Agreements (OLA) are in place and compliant, driving service continuity for a technology estate that is complex and includes significant proportion of legacy (technical debt). Delivering Service Excellence - Design, own and oversee incident and problem management, service improvement initiatives, change management processes and performance reporting to enable data driven decisions to achieve service excellence. Lead organisational changes - To become more digitally enabled, embedding agile ways of working alongside the management of legacy Technology and modern products & platforms including new functionality while protecting the integrity of existing service Stakeholder Management - Be responsible for making sure that business relations within the organisation are managed to enable delivery of ICT services, collaborating with stakeholders to align IT services with business needs. Lead, coach, and develop the IT Operations teams - To achieve higher performance, continuous improvement, driving digital adoption that balances legacy and agile approaches with a customer centric mindset and culture. Person specification Leadership - Highly engaging and service driven leader able to build trust and provide clear direction at a senior level within a complex, technology driven organisation. Proven leader of high performing teams, applying industry standards and best practice to continually improve services and deliver organisational value. Effective team leader with the ability to see the bigger picture, make sound decisions, and drive continuous improvement while maintaining high performance. Operational and Service Excellence - Strong understanding of IT services, products, tools, methods, procedures and software used in the delivery and management of modern IT environments. Demonstrated ability to improve performance, drive service delivery excellence and lead turnaround activity in challenging or fast moving environments. Skilled service manager with a strong customer and end user focus, able to simplify processes and deliver efficiencies, particularly in complex or legacy IT environments. Stakeholder Engagement and Communication - Excellent stakeholder engagement skills, able to work credibly with technology experts, senior leaders, customers and end users. Strong communicator with the ability to influence, gain buy in and adapt messaging for diverse audiences in high pressure or complex contexts. Agile and Multi Disciplinary Team Working - Experienced in agile ways of working, enabling multi disciplinary teams to work flexibly and meet delivery standards. Proven ability to coordinate diverse skill sets and bring teams together to achieve effective delivery under tight or shifting timelines. Qualifications ITIL 4 Foundation qualification
Location Bristol, London, Warrington For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your contractual duties from Vauxhall or another reasonable location on a temporary basis during the interim period. Please note that, as Stratford will be your contractual place of work, any subsequent move from a temporary location will not entitle you to payments for travel time or costs under the Relocation and Excess Travel Policy. About the job Job summary As Test Manager, you will lead the development and delivery of robust testing strategies across business operations, projects and programmes. You will bring a strong understanding of functional, non functional, quality assurance and performance testing approaches, ensuring that testing is embedded effectively throughout the delivery lifecycle. You will anticipate and address the challenges associated with complex systems, diverse user needs and fast moving delivery environments, providing expert guidance to teams and stakeholders. Through strong leadership and a focus on continuous improvement, you will ensure that services are thoroughly tested, performance ready and aligned with organisational standards and operational priorities. Job description We have roles available within both our National Data Exploitation Capability (NDEC) and our Transformation teams. As a Test Manager, you will lead and manage the quality and performance of tooling and capabilities across Tier 1 and Tier 2. This will include defining the quality and performance strategy; managing it to completion, within agreed timescales and budgets, and to a level of quality that meets or exceeds the client's expectations. You will use an advanced level appreciation of the architecture and key components of IT solutions (including GUI, operating systems, databases computer hardware & input devices, networks & security, applications and services) to inform the testing strategy, approach and plans and guide the Quality and Performance team based on this understanding. You will foster relationships with other parts of the Agency to ensure products are delivered in line with aligned with the appropriate design standards and governance. This role aligns to Test Manager in the Government Digital and Data Profession Capability Framework - Test manager - Government Digital and Data Profession Capability Framework Duties and Responsibilities Test Strategy, Improvement and Optimisation - Lead the development, implementation and continuous improvement of the quality and performance testing approach. Define required test phases, produce accurate estimates for testing activities and ensure the end to end test process is efficient, consistent and aligned with delivery needs. Risk, Issues and Assurance - Identify, document and manage all significant testing risks and issues, ensuring effective mitigations are put in place. Escalate concerns to the Senior Delivery Manager where necessary to prevent delays or impacts on delivery. Test Governance and Artefact Management - Produce and maintain high quality test artefacts, including the quality and performance test strategy, plans and associated documentation. Actively seek opportunities to refine and optimise testing documentation and governance. Test Data, Automation and Tooling - Oversee the creation and management of test data, and drive the development, maintenance and effective use of automation frameworks and scripts. Ensure testing tools and techniques reflect industry best practice and support efficient, repeatable and high quality test execution. Management of Functional and Non Functional Testing - Lead and coordinate all functional and non functional testing activities, assigning work, providing constructive feedback and ensuring the effective collection and reporting of testing metrics and insights. Leadership, Coaching and Capability Development - Provide leadership, coaching and professional development for staff, supporting talent management, succession planning and effective supplier management. Foster a culture of high performance and ensure teams use modern, industry standard testing methods and tools. Advocacy and Stakeholder Engagement - Promote and advocate testing capabilities across the Agency and wider government partners, building strong relationships and ensuring testing is fully integrated into delivery processes and decision making. Person specification Test Design, Execution and Quality Assurance - Demonstrable experience in creating, planning and managing tests across all test phases, including User Acceptance Testing. Able to lead test engineers in designing and executing high quality functional and non functional tests, ensuring test coverage, traceability and alignment with requirements. Test Analysis and Problem Solving - Strong analytical skills with the ability to absorb large volumes of complex or conflicting information, identify patterns, evaluate root causes and determine effective solutions. Experience leading investigative work to identify improvements in testing processes, products or delivery approaches. Defect Management and Continuous Improvement - Proven ability to drive effective defect reporting, triage and resolution, ensuring accurate information is captured and communicated. Able to lead and coach teams in improving test management processes, developing recommendations and implementing enhancements to quality and performance practices. Test Strategy and Planning - Experience in developing and maintaining test strategies, plans and quality approaches, ensuring they are aligned with organisational priorities and delivery timelines. Able to guide teams in optimising quality and performance testing methods and selecting appropriate techniques and tools. Technical Understanding of Test Environments - Knowledge and understanding of data solutions and testing in cloud or on premise environments, including environment setup and data exploitation tooling. Familiarity with test engineering practices, standards and modern tooling to support effective and repeatable test execution. Requirements Engineering and Validation - Experience working with product, business and technical teams to gather, clarify and validate requirements, including non functional requirements. Able to translate requirements into structured test conditions and ensure deliverables are validated appropriately. Communication and Stakeholder Engagement - Effective communication skills with the ability to engage confidently with technical and non technical stakeholders. Able to explain complex risks clearly, gather business and non functional needs, and escalate issues to senior leaders where necessary. Thinks creatively, asks insightful questions and communicates findings clearly to wider teams. Leadership and Team Management - Demonstrable experience managing a test team, setting test strategy and providing coaching, feedback and professional development. Able to foster a high performing culture and ensure teams adopt industry best practice in testing and quality assurance.
01/04/2026
Full time
Location Bristol, London, Warrington For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your contractual duties from Vauxhall or another reasonable location on a temporary basis during the interim period. Please note that, as Stratford will be your contractual place of work, any subsequent move from a temporary location will not entitle you to payments for travel time or costs under the Relocation and Excess Travel Policy. About the job Job summary As Test Manager, you will lead the development and delivery of robust testing strategies across business operations, projects and programmes. You will bring a strong understanding of functional, non functional, quality assurance and performance testing approaches, ensuring that testing is embedded effectively throughout the delivery lifecycle. You will anticipate and address the challenges associated with complex systems, diverse user needs and fast moving delivery environments, providing expert guidance to teams and stakeholders. Through strong leadership and a focus on continuous improvement, you will ensure that services are thoroughly tested, performance ready and aligned with organisational standards and operational priorities. Job description We have roles available within both our National Data Exploitation Capability (NDEC) and our Transformation teams. As a Test Manager, you will lead and manage the quality and performance of tooling and capabilities across Tier 1 and Tier 2. This will include defining the quality and performance strategy; managing it to completion, within agreed timescales and budgets, and to a level of quality that meets or exceeds the client's expectations. You will use an advanced level appreciation of the architecture and key components of IT solutions (including GUI, operating systems, databases computer hardware & input devices, networks & security, applications and services) to inform the testing strategy, approach and plans and guide the Quality and Performance team based on this understanding. You will foster relationships with other parts of the Agency to ensure products are delivered in line with aligned with the appropriate design standards and governance. This role aligns to Test Manager in the Government Digital and Data Profession Capability Framework - Test manager - Government Digital and Data Profession Capability Framework Duties and Responsibilities Test Strategy, Improvement and Optimisation - Lead the development, implementation and continuous improvement of the quality and performance testing approach. Define required test phases, produce accurate estimates for testing activities and ensure the end to end test process is efficient, consistent and aligned with delivery needs. Risk, Issues and Assurance - Identify, document and manage all significant testing risks and issues, ensuring effective mitigations are put in place. Escalate concerns to the Senior Delivery Manager where necessary to prevent delays or impacts on delivery. Test Governance and Artefact Management - Produce and maintain high quality test artefacts, including the quality and performance test strategy, plans and associated documentation. Actively seek opportunities to refine and optimise testing documentation and governance. Test Data, Automation and Tooling - Oversee the creation and management of test data, and drive the development, maintenance and effective use of automation frameworks and scripts. Ensure testing tools and techniques reflect industry best practice and support efficient, repeatable and high quality test execution. Management of Functional and Non Functional Testing - Lead and coordinate all functional and non functional testing activities, assigning work, providing constructive feedback and ensuring the effective collection and reporting of testing metrics and insights. Leadership, Coaching and Capability Development - Provide leadership, coaching and professional development for staff, supporting talent management, succession planning and effective supplier management. Foster a culture of high performance and ensure teams use modern, industry standard testing methods and tools. Advocacy and Stakeholder Engagement - Promote and advocate testing capabilities across the Agency and wider government partners, building strong relationships and ensuring testing is fully integrated into delivery processes and decision making. Person specification Test Design, Execution and Quality Assurance - Demonstrable experience in creating, planning and managing tests across all test phases, including User Acceptance Testing. Able to lead test engineers in designing and executing high quality functional and non functional tests, ensuring test coverage, traceability and alignment with requirements. Test Analysis and Problem Solving - Strong analytical skills with the ability to absorb large volumes of complex or conflicting information, identify patterns, evaluate root causes and determine effective solutions. Experience leading investigative work to identify improvements in testing processes, products or delivery approaches. Defect Management and Continuous Improvement - Proven ability to drive effective defect reporting, triage and resolution, ensuring accurate information is captured and communicated. Able to lead and coach teams in improving test management processes, developing recommendations and implementing enhancements to quality and performance practices. Test Strategy and Planning - Experience in developing and maintaining test strategies, plans and quality approaches, ensuring they are aligned with organisational priorities and delivery timelines. Able to guide teams in optimising quality and performance testing methods and selecting appropriate techniques and tools. Technical Understanding of Test Environments - Knowledge and understanding of data solutions and testing in cloud or on premise environments, including environment setup and data exploitation tooling. Familiarity with test engineering practices, standards and modern tooling to support effective and repeatable test execution. Requirements Engineering and Validation - Experience working with product, business and technical teams to gather, clarify and validate requirements, including non functional requirements. Able to translate requirements into structured test conditions and ensure deliverables are validated appropriately. Communication and Stakeholder Engagement - Effective communication skills with the ability to engage confidently with technical and non technical stakeholders. Able to explain complex risks clearly, gather business and non functional needs, and escalate issues to senior leaders where necessary. Thinks creatively, asks insightful questions and communicates findings clearly to wider teams. Leadership and Team Management - Demonstrable experience managing a test team, setting test strategy and providing coaching, feedback and professional development. Able to foster a high performing culture and ensure teams adopt industry best practice in testing and quality assurance.
