12 jobs found

Starting from £36,272 + benefits 10 months FTC (maternity cover) Purpose - what you will be achieving The Programme Officer will be responsible for the administration and delivery of the Academy's women in research programmes, including working collaboratively with external consultants that will facilitate the delivery of mentoring training and career development workshops. The role provides an opportunity for a person passionate about supporting the next generation of researchers to be involved in the delivery of our unique portfolio of programmes. In addition, staff are encouraged to take part in cross-team projects, for example in promoting equality, diversity and inclusion in our activities and to contribute to initiatives such as staff learning lunches and networking opportunities. The Academy is an outward-facing organisation and as Programme Officer at the Academy you will have the opportunity to engage with a range of stakeholders including Fellows and senior academics, professional organisations and researchers. About the role - what you will be doing Administration and delivery of the Academy's Mentoring and SUSTAIN - women in leadership programmes Shared organisation and delivery of a variety of online and in-person workshops and events for the Academy's Mentoring and SUSTAIN programmes, with individual responsibility for developing and delivering specific events within the programme Working with professional consultants, who will assist in the development of the Mentoring and SUSTAIN programmes and facilitate mentoring training and career development workshops Supporting mentees and mentors during the pairing process by monitoring the Academy's mentoring portal and CRM system, managing the mentoring inbox queries and providing accurate and frequent reporting on mentoring uptake via the CRM's reporting tools Liaising with the Business information team to raise programme areas that rely on CRM support and require improvements Liaising with a range of stakeholders, including universities, funding partners and biomedical and health researchers, to promote these programmes and to encourage participation Researching developments in programmes areas and the needs of discrete groups of aspiring biomedical and health researchers Producing published career development information, guidance and resources, both print and digital Raising the profile of the programmes to highlight the Academy as a leader in the field Monitoring and evaluating the success of the programmes and assisting with the production of high-quality reports Coordinating communications activity, and may include newsletter and maintenance of relevant sections of the Academy's website Liaising with Academy Fellows, stakeholders, funders and other professional bodies Updating Academy Officers, Council and Senior Management Team through papers and briefings Supporting the wider programmes and career team activities as required Undertaking other ad-hoc duties that can reasonably be expected of this post About you - what you bring to the role Excellent written and verbal communication skills Experience organising and managing events and training workshops Experience using Salesforce CRM and reporting tools Some experience working with external facilitators and experts desirable Experience producing printed and digital content Strong organisational skills with keen attention to detail Building and maintaining effective networks Collaborating with other organisations Confident team player (within and across teams) Benefits Salary progression framework Hybrid and agile working 29 days annual leave including Christmas closure dates, plus bank holidays (pro rata) Regular organisation-wide Wellbeing Days Pension (the Academy offers a flexible contribution structure with a minimum employer contribution of 8% up to a maximum of 13% of gross salary, with an employee contribution ranging from 3% to 8%) Life assurance Vitality Private Medical Insurance, on completion of probation SimplyHealth Cash Plans, on completion of probation Season ticket travel loan (interest free), on completion of probation Cycle to work scheme, available on completion of probation Family-friendly benefits - enhanced maternity and paternity leave (subject to qualifying period), coaching for parents returning to work Subscription to Headspace and Class Pass Staff training to support your development including EDI training For more information and to apply, please visit our careers page. Closing date: 3rd December 2025. Interview date: w/c 8th December 2025.

Business Development Manager Up to £45K + Commission 6 month FTC Fully remote - UK based We're working with a rapidly scaling cybersecurity and AI governance consultancy that helps organisations build trust, security, and resilience across their digital operations. Their specialist services span AI Governance as a Service (AIGaaS) , Virtual Data Protection Officer (vDPO) support, ISO/TISAX compliance , and digital resilience strategy . To support their next phase of growth, they're seeking a commercially driven Business Development professional to accelerate expansion across the SME and mid-market space . The Role This is a fast-paced, hands-on position where you'll own the entire sales cycle - from prospecting and qualifying to closing new business. Working closely with the Founder, Director of Marketing, and senior consultants, you'll play a pivotal role in shaping go-to-market strategy and driving revenue growth. Key Responsibilities: Identify and develop new client opportunities within target sectors (SMEs, mid-market, and select public sector organisations). Lead proactive outreach through LinkedIn, email campaigns, events, and referrals to generate high-quality conversations. Manage and update prospect and pipeline data to ensure accurate forecasting and visibility. Convert inbound and referral leads into signed revenue. Collaborate with leadership to refine propositions, messaging, and commercial offers. Provide market insights and competitive intelligence to inform strategy. About You Proven experience in business development or consultative sales , ideally within cybersecurity, compliance, or professional services . Strong relationship builder, comfortable engaging senior decision-makers. Highly self-motivated with a proactive, start-up mindset. Excellent communication, negotiation, and commercial acumen. Organised approach to pipeline management and CRM usage. Familiarity with AI governance, GDPR/data protection, and cyber risk frameworks . Understanding of ISO/TISAX/ISO 27001 or other compliance standards desirable.

Job Title Database Officer Location Hybrid Home/London Office, EC4Y Hours of work 9:15 am 5:15 pm (35 hours PW) Salary £30,000 per annum Reporting to Database Manager Are you passionate about creative data solutions, excellent data hygiene, and accuracy in all aspects of your work? Join Premier as a Database Officer and be part of a dynamic team that sits at the heart of this forward-thinking organisation. Premier, Europe s leading Christian Media organisation, is at an exciting juncture in our journey. In this pivotal role, you'll be responsible for creating data solutions, maintaining multiple databases, and providing segmented data files for multiple internal stakeholders. Your efforts will directly contribute to sustaining and advancing Premier s mission, to help people encounter God through media. Role Overview In this role you will: • Import and accurately record all supporter engagement activities into the main database. • Help maintain the quality and integrity of all databases by conducting regular data cleansing, record de-duplication, and implementing updates from data hygiene services. • Work across multiple databases including Raiser s Edge (Fundraising), FiveCRM (Telemarketing), Dot Digital (Email), and in-house solutions (SQL and SharePoint). • Assemble and deliver segmented data files for direct marketing campaigns, including postal mailings, emails, and outbound calls, ensuring all files are accurate, criteria-compliant, and free of duplicates. Why Join Premier? • We offer competitive salary • Hybrid work • Additional leave on your birthday • Extra annual leave in addition to statutory • Competitive sickness absence pay scheme • Life Assurance scheme • Employee Assistance with online GP scheme • Working from home equipment allowance • Eye care scheme • Enhanced Maternity and Paternity leave pay In addition to competitive pay and benefits, Premier offers: • Great place to work, with people that support, encourage and look out for one another. You will love coming into work, both in person and virtually. • Mission-driven work where you make a tangible impact by contributing to a mission that reaches millions worldwide. • Dynamic team culture with supportive, creative, and passionate team that values innovation and collaboration. Please note that the post-holder will work in a Christian environment. Therefore, it will be necessary for the post-holder to have respect for the Christian faith, and its values and be in sympathy with our organisational aims. Ready to make a lasting Impact? Apply now!

Senior Officer Digital Optimisation Salary: £38,999 - £43,105 Contract: Permanent contract Reports to: Head of Digital Fundraising, UK for UNHCR Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model) Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams JOB PURPOSE We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR s testing and optimisation strategy to improve conversion rates and user experience online, including our website, donation pages, and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products. The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees. An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms playing a key part in UNHCR s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life. You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams. Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR work in partnership with displaced communities to deliver emergency relief such as shelter, medical care and life-saving supplies to people fleeing conflict and persecution. We also support education and livelihood opportunities that enable people to rebuild their lives and lead their own solutions over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. Role Responsibilities Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions. Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives. Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary. Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise. Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions. Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation. Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour. Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results. Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly. Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field. Share creative and insights with UK colleagues, global teams, and HQ. Participate in training seminars, workshops, and skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. Personal Attributes and Experience Essential Experience Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector. Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. Experience of using digital channels for lead acquisition and conversion to grow income. Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic. Experience of working with external agencies and suppliers. Essential Skills/Knowledge Experience of using Google Analytics or other web behavioural analytics tools. Experience with experimentation tools like Optimisely or similar. Strong project management and stakeholder management experience. Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences. Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy. Proven proficiency with design principles and tools (Canva/Adobe suite). Able to demonstrate flexibility and do what it takes to get the job done. Understanding of HTML and other coding languages. Able to juggle and prioritise multiple tasks and meeting programme deadlines. Strong presentation, communication (written and verbal) and interpersonal skills. Excellent stakeholder and relationship management. An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication. Desirable Skills/Experience An understanding of digital fundraising practices and principles Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous). Knowledge or experience working with Salesforce (or similar CRM platform). Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms). Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many ways, including flexible hours. Please don t be afraid to speak to us about this during initial conversations, so we can explore what s possible. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days annual leave per annum plus 8 bank holidays (pro-rata for part-time working). WeCare Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more. Hybrid home-working model with dedicated Team Days in the office. Toothfairy dental app. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Staff socials. Financial Pension scheme with an employer contribution of 8%. . click apply for full job details

About Team: The Digital Directorate delivers cross-cutting digital components and services which support delivery across CDP. This aims to achieve a shared vision of a modern, digital and collaborative organisation. Reporting to: Chief Digital Officer Purpose of Role: A newly created role, the Head of Architecture is responsible for technology enterprise and solution architecture, defining the vision and helping steer the technology roadmap across the organisation to ensure that our systems are designed and implemented in a way that meets the needs of our business. Accountabilities: Lead the enterprise, solution, data, and infrastructure architecture practice across CDP, introducing required patterns, standards, methodologies, and artefacts to deliver scalable technology solutions adhering to best-practice architectural principles Direct Reports and Main Stakeholders (internal and external): Directors, Senior Managers, Members, external bodies and partners, to build effective relationships, represent the service, and to provide expert advice and guidance on sensitive and highly complex issues. Ability to deal with confidential, challenging and highly sensitive issues / situations, which involve significant negotiation, persuasion and influencing skills. Manage relationships with customers / delivery partners / contractors. Deal with people at all levels confidently, sensitively and diplomatically. Interaction with others and the ability to successfully influence, negotiate and motivate are fundamental to the role. The ability to set and create the right working climate is critical to the success of the role. Consult with stakeholders to identify requirements. Lead partnership working with internal and external services / organisations. Chair internal / external working groups. Influence their decisions. Collaborate with the CDO and Head of Engineering to define the overall technology strategy Lead and manage a small team of solution architects. Budget Responsibilities: Own architecture budget, incl. resource allocation, tools, technologies(c. £3 million) Examples of Tasks /Activities associated with the Role: Responsible for the creation, maintenance and management of the enterprise technology landscape, North Star vision, and technology roadmap that is consistent and aligned with business needs and technology strategies Lead and manage a small team of solution architects in co-creation of solution blueprints and detailed designs (incl. technology selection and integration approach) aligned to architectural guiding principles, tech roadmap, business requirements Define, maintain, and ensure adherence to architecture principles, standards, patterns Govern and lead the Technical Design Authority to review and make key architectural decisions Own creation and maintenance of key architectural assets (e.g. enterprise architecture map, solution architecture designs, NFRs, data model) Work with the engineering team to troubleshoot and resolve technical issues Provide insight into latest technology trends to help deliver new and innovative digital and enterprise solutions Work with the CDO and HR to recruit, onboard and manage talent Key Skills/Abilities and Behaviours required for the Role: Proven track record in defining and establishing architectural principles, standards, and guidelines across multiple agile engineering squads and enterprise technology teams, distributed across multiple domestic and international locations Experience designing a global, high performing, external and internal user facing platform Experience building and managing teams of enterprise and solution architects Experience in developing and communicating the architectural vision and roadmap aligned with the organization's business objectives Strong understanding of Microsoft Azure & cloud native architecture and other cloud computing platforms Experienced working with CRM / ERP tools & Dynamics 365 Excellent analytical & problem-solving skills Excellent communication and interpersonal skills, able to explain complex technical solutions to non-technical audiences Experience in complex multi-product data driven companies Strong experience with systems and data platform & integration frameworks Degree in computer science, related field or equivalent professional experience Experience working with charities, NGOs, or similar organisations preferred Knowledge, interest, and passion for the environmental and / or sustainability space will be an advantage How to apply: Please submit your CV and a covering letter detailing how your skills and experiences align with requirements of the role. To apply, click on the following link: CDP have regional offices and local partners spanning 50 countries. There are now companies, cities, states and regions from over 90 countries disclosing through CDP on an annual basis. Let's recruit together and find your next colleague.

Orbit is a fantastic business and one that's really going places. Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply. Orbit was formed in 1967 with the aim of providing good-quality housing for people who would otherwise not be able to afford to buy their own home. Over 50 years later, we're one of the leading housing providers in the UK. Our services have diversified, our housing portfolio has expanded, and our reputation as an innovator within our sector has grown. But one thing that has never changed. Our belief in people and what they can achieve. Your role at Orbit. We are delighted to announce that we are looking to recruit a brand new position of Digital Customer Marketing Lead. This is an integral part of the Customer Communications team, the Digital Customer Marketing Lead will deliver our digital customer acquisition and retention strategies and digital customer content strategy with a focus on embedding our Customer Promise and creating a positive customer experience. Experienced in customer digital marketing and communications, the successful candidate will be responsible for multiple customer communications and marketing channels, including email marketing, SEO and PPC (future state: Affiliates and Display). They will also be responsible for content on the customer hub website, customer social media channels, Chatbot, Voicebot updates and SMS. Working closely with Orbit Group's Digital Operations team, the Digital Marketing & Brand Manager and Senior Digital Officer, the Digital Customer Marketing Lead will be responsible for reviewing insight and data including customer journey maps, UX reports and performance statistics, reporting back to various stakeholders and ensuring the customer digital marketing strategy is effective and delivers ROI. What will help you make a difference. To be successful in this role of Digital Customer Marketing Lead you will need to have at least 2 years' experience of working in a customer digital marketing or communications role. It is also essential that you have: A degree or equivalent qualification in Digital Marketing or related discipline Experience in producing end-to-end marketing campaigns using a multi-channel approach Experience of working with CRM systems and proficient in email marketing Sound CMS knowledge Experience of writing for web/digital Strategic thinker with the ability to turn insights into actions Creative confidence with experience of creating content or leading on a content strategy Commercially astute Good influencing and communication skills Energetic team player Experience of Google Analytics We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain great people. We welcome applications from all individuals regardless of background, age, gender/gender identity, sexual orientation, ethnicity/nationality, religious belief, faith or disability. As part of our Armed Forces Covenant commitment, we welcome ex-services professionals to consider career opportunities at Orbit. Why Orbit? Rewarding your contribution. For those who want or need more of a work life balance our view is that this role is suitable for WorkSmart. This means we would consider a more flexible working arrangement, where your hours and work location are managed according to business, customer and personal needs. Agile working arrangements will be discussed during the interview process. Some of our core benefits include: Group bonus potential up to 15% of salary 27 days annual leave plus bank holidays and the "Orbit day" Private medical insurance Excellent contributory pension scheme Life assurance A great pick and mix of flexible benefits including the option to buy and sell holiday and much more Our culture and purpose. We know that great people are central to achieving our ambitions and as such we want everyone to have a voice and make a positive difference. We are proud to be a Sunday Times 100 Best Companies to work for, this demonstrates we place people at the heart of everything we do. We continue to create a culture that celebrates diversity and an environment where everyone feels able to contribute towards achieving together. We support our colleagues to be at their best through our wellbeing programme , our corporate learning programme, opportunities for professional development, our innovative approaches to making the world and our homes a greener place and our leading reward and recognition package. Because of this our people tell us Orbit is a great place to work for. At Orbit, our people are enthusiastic and passionate about making a real difference to our customers and communities. We are one team where everyone is connected and encouraged to have the freedom to think differently. Each year we build many new affordable homes and manage a total portfolio of around 45,000 properties. Over 100,000 people live in an Orbit home and our innovative approach empowers every one of them to grow and thrive. We are commercially driven. The more profit we make, the more we invest into the communities that we work for, improving services and playing a key role in driving UK housing growth. Work for Orbit. Believe in people. We have so much more that we'd like to share with you so please submit your CV demonstrating the value you could bring to Orbit. We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check. IND1

Agilr Project manager (Tech) Location Central London (Hybid working 3days office 2 days Remote) Saalary £55-65k + Bens Skills - Technology Project Manager, Technology Project Manager, Agile, Prince, CRM, Digital, Software Development, SharePoint, AI, BlockChain, Innovation, SDLC, BI, Big Data, Stakeholder Management. We are looking for a Technical Project Manager to join a leading Accountancy Consultancy as Part of the Tech Innovations team in London. As a Project Manager you will be managing innovative Tech Projects from Intranet upgrades (SharePoint), through to AI, BlockChain, BI / Big Data projects. You'll be working with the Chief Innovations Officer, delivering these Global Solutions for both in-house and external Clients. We are looking for a Project Manager who can drive results and has excellent collaboration and project management skills to work closely with the Chief Innovation Officer and IT Executive in the London global office. You will be challenged to be influential (Stakeholder Management) and make a positive difference on a global scale. Strong communication skills are essential to deliver your message globally across various stakeholders/teams with diverse backgrounds and focus areas. You will be working in a very agile, dynamic environment leading/supporting ongoing projects while starting new ones. Therefore, success in this role requires excellent multi project management and time management skills. The Ideal candidate will ideally be Agile and Prince 2 certified and run a blend of methodologies that best suits individual project deliver. This role will suit a Project Manager that loves working on New Technology projects from Infrastructure to Ai to Big Data to Application Development. If you are looking for a new Challenge for 2020 this role is for you.

An exciting opportunity has arisen for a talented Head of CRM & Data to join a leading health care charity based in central London. Reporting to the Director of Business Transformation, the Head of CRM & Data will manage a team of CRM and Database support officers, who will work closely with a diverse range of internal teams including; the Insight and strategy team, Finance, Fundraising, Marketing and patient services My client are passionate about supporting patients and delivering the best information and support. We put the patient at the heart. We are seeking an accomplished CRM specialist to join us as Head of CRM & Data. You will enable sector leading CRM & data management, improving analytics, enhancing relationship management and leading our data governance and compliance. This role will be a key ambassador for CRM and data management across our fundraising and patient services, working across the organisation to review performance and practices, ensuring our CRM systems work to their full potential and are set for future development and growth. Key Responsibilities * Provide leadership on CRM and data management within the charity. Shaping the CRM system and future strategy, by working with teams across the organisation to ensure we optimise the system and processes to drive fundraising opportunities, and enhance supporter relations. * Ensure optimisation of the CRM system and process to deliver effective, targeted marketing and relationship management activity, including single-sign on for customers. * Identify and implement improvements to data management systems and procedures, communicating changes and providing appropriate training where necessary. * Lead in the implementation of new organisational initiatives where data plays a key role, for example aspects of our digital transformation. * Develop clear policy, guidance, documentation, and training to enhance data practices and procedures across the charity. * Scope, develop and lead the CRM training programme across the organisation, providing training and support on CRM usage, and inspiring others about the power of data and CRM. * Provide leadership in data governance and DPA compliance. Investigation and resolution of any data issues, and provide technical guidance on required enhancements to data quality, data protection and collection procedures. * Take a leading role within the organisation in establishing regular risk assessment processes around CRM and data practice, identifying any potential risks and impacts, and enabling processes for the management and mitigation of those risks. * Lead the review and monitoring of the effectiveness and efficiency of the CRM and related services in an open and transparent manner, to continuously improve our CRM services across the organisation. * Support the commissioning and installation of new CRM applications and resources as required * Working with the Strategy and Insight team, you will be work to ensure data integrity and quality to support and enable our detailed insight and analytics services. * Using online project management tools manage CRM requests from across the organisation covering support issues, training and development. * Lead, manage and develop the CRM & Database Support Officers, ensuring they are providing effective day to day support and training to the organisation. * Manage CRM budget, suppliers and allocated resources within the overall agreed limits, ensuring optimal usage to organisational objectives are achieved. Essential Skills * You will have demonstrable expertise in a wide range of CRM, data management and business intelligence systems, and procuring, developing and delivering those into multi-data-source environments. * A thorough knowledge and understanding of CRM and database technology, competitor awareness and appreciation of emerging trends in the sector * A significant track record of identifying and implementing improvements to data management systems and procedures * An exceptional communicator, you will have a natural ability to build rapport with people at all levels * Ability to specify, procure and manage external technical services, to augment and/or deliver key aspects of the CRM and data portfolio * Strong knowledge on data compliance and security, and experience of advancing related organisational knowledge and practice. Highly Desirable Skills * Extensive experience within a similar CRM and database management operation, demonstrating the delivery of high quality services and the ability to drive change. * Extensive knowledge of CRM systems and data, across multi-source environments including digital channels, support services, fundraising and marketing activities * Detailed knowledge and experience of CRM best practice, and implementing and managing CRM systems effectively * Detailed knowledge and experience of data best practice, data protection and legal requirements. * Experience of procuring technical 3rd party services / specialist CRM products * Experience of developing business cases for complex technical projects, and for gaining support for those through internal decision making bodies. * Previous experience of working within or for the charity sector * Previous experience of planning and delivering CRM & database training * Experience of a mix of the following: MySQL, HTML, Pentaho, CiviCRM, other leading CRM systems within the charity sector * Good project management skills and solid experience of working with IT departments on technical development projects. * Excellent stakeholder management, influencing and communication skills

Digital Transformation Lead – 6 Month Contract The Reward Based in London, my client is urgently looking for a talented Digital Transformation Lead and will pay up to £55,000 pro-rata for the right person. What’s in it for You? • Work in an organisation that is at the leading edge of technology • Be a ‘digital evangelist’ • Deliver the final phase of this transformational programme and see the plans come to fruition • Work with the CFO and other key stakeholders to ensure that the programmes key objectives are met The Company Our client is an innovation foundation helping people and organisations bring great ideas in to life via the provision of investment and grants. They link diverse networks of people from across digital technology and creative industries through to local government to open up new possibilities and to implement a diffusion of innovations. The Role The purpose and remit of the role is to embed the changes bought about to date and to lead the next phase of this transformation programme. Key accountabilities • Lead the refinement and implementation of the final work package of the organisations Digital Transformation project • Implementing a digital invoicing process • Integration of the CRM with the accounting system • Support the Chief Finance Officer in ensuring that the key outcomes of the programme are delivered • Revise and deploy a reporting framework to track user adoption The Candidate To be considered for this position you will possess • Strong understanding of digital and technology trends • Good experience of data migration with knowledge of the tools used • Excellent project management skills with proven experience of delivering in a technology environment • Ability to write JavaScript / code • Good knowledge of process change, development & implementation • Excellent verbal and written communications skills • The ability to convey complex or technical information simply and clearly • Excellent relationship building skills - engaging and influencing internal and external stakeholders at all levels • The ability to engage effectively with both technical and non-technical stakeholders. • Experience of working at a senior level to deliver change or implement a strategy • The ability to work under pressure and to respond quickly to changing circumstances and to tight timetables • Experience of working in an organisation which uses Salesforce CRM • Excellent knowledge of using the MS Office Suite of tools and and advanced user of Excel • Familiarity of the Sprint or, similar, methodology • Self-motivated with good planning and time management skills • Diplomatic with the ability to be assertive in difficult situations. If this role sounds like the right opportunity then call (Apply online only) Across-the-Board Recruitment operates as a recruitment business and agency. Across-the-Board Recruitment and its clients are equal opportunities employers

Digital Transformation Lead – 6 Month Contract The Reward Based in London, my client is urgently looking for a talented Digital Transformation Lead and will pay up to £55,000 pro-rata for the right person. What’s in it for You? • Work in an organisation that is at the leading edge of technology • Be a ‘digital evangelist’ • Deliver the final phase of this transformational programme and see the plans come to fruition • Work with the CFO and other key stakeholders to ensure that the programmes key objectives are met The Company Our client is an innovation foundation helping people and organisations bring great ideas in to life via the provision of investment and grants. They link diverse networks of people from across digital technology and creative industries through to local government to open up new possibilities and to implement a diffusion of innovations. The Role The purpose and remit of the role is to embed the changes bought about to date and to lead the next phase of this transformation programme. Key accountabilities • Lead the refinement and implementation of the final work package of the organisations Digital Transformation project • Implementing a digital invoicing process • Integration of the CRM with the accounting system • Support the Chief Finance Officer in ensuring that the key outcomes of the programme are delivered • Revise and deploy a reporting framework to track user adoption The Candidate To be considered for this position you will possess • Strong understanding of digital and technology trends • Good experience of data migration with knowledge of the tools used • Excellent project management skills with proven experience of delivering in a technology environment • Ability to write JavaScript / code • Good knowledge of process change, development & implementation • Excellent verbal and written communications skills • The ability to convey complex or technical information simply and clearly • Excellent relationship building skills - engaging and influencing internal and external stakeholders at all levels • The ability to engage effectively with both technical and non-technical stakeholders. • Experience of working at a senior level to deliver change or implement a strategy • The ability to work under pressure and to respond quickly to changing circumstances and to tight timetables • Experience of working in an organisation which uses Salesforce CRM • Excellent knowledge of using the MS Office Suite of tools and and advanced user of Excel • Familiarity of the Sprint or, similar, methodology • Self-motivated with good planning and time management skills • Diplomatic with the ability to be assertive in difficult situations. If this role sounds like the right opportunity then call (Apply online only) Across-the-Board Recruitment operates as a recruitment business and agency. Across-the-Board Recruitment and its clients are equal opportunities employers

Digital Transformation Lead – 6 Month Contract The Reward Based in London, my client is urgently looking for a talented Digital Transformation Lead and will pay up to £55,000 pro-rata for the right person. What’s in it for You? • Work in an organisation that is at the leading edge of technology • Be a ‘digital evangelist’ • Deliver the final phase of this transformational programme and see the plans come to fruition • Work with the CFO and other key stakeholders to ensure that the programmes key objectives are met The Company Our client is an innovation foundation helping people and organisations bring great ideas in to life via the provision of investment and grants. They link diverse networks of people from across digital technology and creative industries through to local government to open up new possibilities and to implement a diffusion of innovations. The Role The purpose and remit of the role is to embed the changes bought about to date and to lead the next phase of this transformation programme. Key accountabilities • Lead the refinement and implementation of the final work package of the organisations Digital Transformation project • Implementing a digital invoicing process • Integration of the CRM with the accounting system • Support the Chief Finance Officer in ensuring that the key outcomes of the programme are delivered • Revise and deploy a reporting framework to track user adoption The Candidate To be considered for this position you will possess • Strong understanding of digital and technology trends • Good experience of data migration with knowledge of the tools used • Excellent project management skills with proven experience of delivering in a technology environment • Ability to write JavaScript / code • Good knowledge of process change, development & implementation • Excellent verbal and written communications skills • The ability to convey complex or technical information simply and clearly • Excellent relationship building skills - engaging and influencing internal and external stakeholders at all levels • The ability to engage effectively with both technical and non-technical stakeholders. • Experience of working at a senior level to deliver change or implement a strategy • The ability to work under pressure and to respond quickly to changing circumstances and to tight timetables • Experience of working in an organisation which uses Salesforce CRM • Excellent knowledge of using the MS Office Suite of tools and and advanced user of Excel • Familiarity of the Sprint or, similar, methodology • Self-motivated with good planning and time management skills • Diplomatic with the ability to be assertive in difficult situations. If this role sounds like the right opportunity then call (Apply online only) Across-the-Board Recruitment operates as a recruitment business and agency. Across-the-Board Recruitment and its clients are equal opportunities employers

An exciting opportunity has arisen for a talented Head of CRM & Data to join a leading health care charity based in central London. Reporting to the Director of Business Transformation, the Head of CRM & Data will manage a team of CRM and Database support officers, who will work closely with a diverse range of internal teams including; the Insight and strategy team, Finance, Fundraising, Marketing and patient services My client are passionate about supporting patients and delivering the best information and support. We put the patient at the heart. We are seeking an accomplished CRM specialist to join us as Head of CRM & Data. You will enable sector leading CRM & data management, improving analytics, enhancing relationship management and leading our data governance and compliance. This role will be a key ambassador for CRM and data management across our fundraising and patient services, working across the organisation to review performance and practices, ensuring our CRM systems work to their full potential and are set for future development and growth. Key Responsibilities * Provide leadership on CRM and data management within the charity. Shaping the CRM system and future strategy, by working with teams across the organisation to ensure we optimise the system and processes to drive fundraising opportunities, and enhance supporter relations. * Ensure optimisation of the CRM system and process to deliver effective, targeted marketing and relationship management activity, including single-sign on for customers. * Identify and implement improvements to data management systems and procedures, communicating changes and providing appropriate training where necessary. * Lead in the implementation of new organisational initiatives where data plays a key role, for example aspects of our digital transformation. * Develop clear policy, guidance, documentation, and training to enhance data practices and procedures across the charity. * Scope, develop and lead the CRM training programme across the organisation, providing training and support on CRM usage, and inspiring others about the power of data and CRM. * Provide leadership in data governance and DPA compliance. Investigation and resolution of any data issues, and provide technical guidance on required enhancements to data quality, data protection and collection procedures. * Take a leading role within the organisation in establishing regular risk assessment processes around CRM and data practice, identifying any potential risks and impacts, and enabling processes for the management and mitigation of those risks. * Lead the review and monitoring of the effectiveness and efficiency of the CRM and related services in an open and transparent manner, to continuously improve our CRM services across the organisation. * Support the commissioning and installation of new CRM applications and resources as required * Working with the Strategy and Insight team, you will be work to ensure data integrity and quality to support and enable our detailed insight and analytics services. * Using online project management tools manage CRM requests from across the organisation covering support issues, training and development. * Lead, manage and develop the CRM & Database Support Officers, ensuring they are providing effective day to day support and training to the organisation. * Manage CRM budget, suppliers and allocated resources within the overall agreed limits, ensuring optimal usage to organisational objectives are achieved. Essential Skills * You will have demonstrable expertise in a wide range of CRM, data management and business intelligence systems, and procuring, developing and delivering those into multi-data-source environments. * A thorough knowledge and understanding of CRM and database technology, competitor awareness and appreciation of emerging trends in the sector * A significant track record of identifying and implementing improvements to data management systems and procedures * An exceptional communicator, you will have a natural ability to build rapport with people at all levels * Ability to specify, procure and manage external technical services, to augment and/or deliver key aspects of the CRM and data portfolio * Strong knowledge on data compliance and security, and experience of advancing related organisational knowledge and practice. Highly Desirable Skills * Extensive experience within a similar CRM and database management operation, demonstrating the delivery of high quality services and the ability to drive change. * Extensive knowledge of CRM systems and data, across multi-source environments including digital channels, support services, fundraising and marketing activities * Detailed knowledge and experience of CRM best practice, and implementing and managing CRM systems effectively * Detailed knowledge and experience of data best practice, data protection and legal requirements. * Experience of procuring technical 3rd party services / specialist CRM products * Experience of developing business cases for complex technical projects, and for gaining support for those through internal decision making bodies. * Previous experience of working within or for the charity sector * Previous experience of planning and delivering CRM & database training * Experience of a mix of the following: MySQL, HTML, Pentaho, CiviCRM, other leading CRM systems within the charity sector * Good project management skills and solid experience of working with IT departments on technical development projects. * Excellent stakeholder management, influencing and communication skills