Position
Why this Role Exists:
QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates.
Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group’s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions.
This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS’s target operating model and growth strategy.
As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following:
Lead Business Requirements & Process Design
Facilitate structured discovery workshops across multiple business functions.
Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses).
Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group.
Translate commercial, operational, and people-related needs into system-enabled solutions.
Drive alignment toward Group-standard processes across regions.
Support Core Systems & Broader IT Landscape
Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms.
Support system enhancements and optimisation across the Microsoft Power Platform.
Partner with Group IT to define and deliver requirements for internal systems supporting:
People & Culture
Commercial & Sales
Operational fulfilment
Finance
Software Development environments
Ensure strong cross-system data integrity and process alignment.
Integration & Transformation Initiatives
Support M&A integrations by analysing acquired business processes and defining migration requirements.
Conduct system impact assessments and support data transition planning.
Work alongside Group IT and PMO to ensure business readiness for system rollouts.
Lead business-side UAT coordination and solution validation.
Continuous Improvement & Governance
Identify inefficiencies and drive automation or simplification opportunities.
Maintain traceable requirements documentation aligned to PMO governance standards.
Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability.
Requirements
What You'll Bring:
At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation.
Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable).
Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT).
Demonstrable experience leading workshops and influencing stakeholders without direct authority.
Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance).
Experience supporting system implementations, rollouts, or integrations.
Excellent analytical, documentation and stakeholder management skills.
Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability.
Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment.
Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk.
Travel to QBS locations on an as-needed basis to support role responsibilities.
Preferred Skills
Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps).
Exposure to M&A integrations or system consolidation.
Understanding of API/integration concepts (REST, middleware platforms such as Boomi).
Experience working within a structured PMO environment.
Lean / continuous improvement mindset.
Exposure to software distribution or reseller business models.
Other information
Benefits:
£60,000 per annum
KPI quarterly bonus scheme
Excellent contributory pension scheme
Healthcare scheme
Cycle to Work Scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
23/03/2026
Full time
Position
Why this Role Exists:
QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates.
Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group’s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions.
This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS’s target operating model and growth strategy.
As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following:
Lead Business Requirements & Process Design
Facilitate structured discovery workshops across multiple business functions.
Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses).
Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group.
Translate commercial, operational, and people-related needs into system-enabled solutions.
Drive alignment toward Group-standard processes across regions.
Support Core Systems & Broader IT Landscape
Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms.
Support system enhancements and optimisation across the Microsoft Power Platform.
Partner with Group IT to define and deliver requirements for internal systems supporting:
People & Culture
Commercial & Sales
Operational fulfilment
Finance
Software Development environments
Ensure strong cross-system data integrity and process alignment.
Integration & Transformation Initiatives
Support M&A integrations by analysing acquired business processes and defining migration requirements.
Conduct system impact assessments and support data transition planning.
Work alongside Group IT and PMO to ensure business readiness for system rollouts.
Lead business-side UAT coordination and solution validation.
Continuous Improvement & Governance
Identify inefficiencies and drive automation or simplification opportunities.
Maintain traceable requirements documentation aligned to PMO governance standards.
Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability.
Requirements
What You'll Bring:
At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation.
Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable).
Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT).
Demonstrable experience leading workshops and influencing stakeholders without direct authority.
Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance).
Experience supporting system implementations, rollouts, or integrations.
Excellent analytical, documentation and stakeholder management skills.
Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability.
Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment.
Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk.
Travel to QBS locations on an as-needed basis to support role responsibilities.
Preferred Skills
Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps).
Exposure to M&A integrations or system consolidation.
Understanding of API/integration concepts (REST, middleware platforms such as Boomi).
Experience working within a structured PMO environment.
Lean / continuous improvement mindset.
Exposure to software distribution or reseller business models.
Other information
Benefits:
£60,000 per annum
KPI quarterly bonus scheme
Excellent contributory pension scheme
Healthcare scheme
Cycle to Work Scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
Michael Page Technology
Northampton, Northamptonshire
As a Business Intelligence Analyst, you will leverage your analytical expertise to develop and deliver insightful reports and dashboards that support data-driven decision-making. This role in Northampton offers a fantastic opportunity to contribute to strategic growth within the business services industry. Client Details Our client is a well-established organisation within the business services industry. They pride themselves on fostering a professional environment that encourages innovation and supports employee growth. Description Develop and maintain Business Intelligence reports and Power BI dashboards to support decision-making processes. Analyse complex data sets using Power BI & SQL to identify trends, patterns, and opportunities for improvement. Collaborate with stakeholders to understand business requirements and translate them into actionable insights. Ensure data integrity by maintaining and improving data quality standards. Writing and optimising SQL stored procedures and designing SQL Agent jobs Building ETL pipelines using SSIS (Extract, Transform & Load) Creating Power BI data models using Power Query (M) and DAX Developing Power BI reports, including paginated reports Creating Power Automate flows to support business processes Provide recommendations to optimise processes and improve efficiency based on data analysis. Support the Analytics department by delivering accurate and timely data outputs. Stay updated on industry trends and best practices in Business Intelligence and analytics. Train and guide team members in utilising Business Intelligence tools effectively. Profile A successful Business Intelligence Analyst should have: A strong background in data analysis and Business Intelligence within the business services industry. Proficiency in using analytics tools and software to create insightful reports and dashboards. Strong SQL Server/T SQL skills Strong ETL skills and experience handling high volume data transformations Strong proficiency in Power BI, including DAX and Power Query (M) Experience using SSIS and Power Automate A solid understanding of data management and data quality assurance practices. Excellent problem-solving skills and the ability to translate data into actionable business strategies. Strong communication skills to effectively collaborate with stakeholders and present findings. A detail-oriented mindset with the ability to manage multiple priorities in a fast-paced environment. Job Offer Competitive salary ranging from £53,095 to £66,369 per annum. 25 days of annual leave (full-time working) plus Bank Holidays. Comprehensive pension scheme and life insurance coverage. Discretionary bonus scheme to reward performance. Opportunities for on-the-job training and career progression. Employee recognition schemes to celebrate achievements. If you're ready to advance your career as a Business Intelligence Analyst in Northampton and contribute to a leading business services organisation, we encourage you to apply today!
01/04/2026
Full time
As a Business Intelligence Analyst, you will leverage your analytical expertise to develop and deliver insightful reports and dashboards that support data-driven decision-making. This role in Northampton offers a fantastic opportunity to contribute to strategic growth within the business services industry. Client Details Our client is a well-established organisation within the business services industry. They pride themselves on fostering a professional environment that encourages innovation and supports employee growth. Description Develop and maintain Business Intelligence reports and Power BI dashboards to support decision-making processes. Analyse complex data sets using Power BI & SQL to identify trends, patterns, and opportunities for improvement. Collaborate with stakeholders to understand business requirements and translate them into actionable insights. Ensure data integrity by maintaining and improving data quality standards. Writing and optimising SQL stored procedures and designing SQL Agent jobs Building ETL pipelines using SSIS (Extract, Transform & Load) Creating Power BI data models using Power Query (M) and DAX Developing Power BI reports, including paginated reports Creating Power Automate flows to support business processes Provide recommendations to optimise processes and improve efficiency based on data analysis. Support the Analytics department by delivering accurate and timely data outputs. Stay updated on industry trends and best practices in Business Intelligence and analytics. Train and guide team members in utilising Business Intelligence tools effectively. Profile A successful Business Intelligence Analyst should have: A strong background in data analysis and Business Intelligence within the business services industry. Proficiency in using analytics tools and software to create insightful reports and dashboards. Strong SQL Server/T SQL skills Strong ETL skills and experience handling high volume data transformations Strong proficiency in Power BI, including DAX and Power Query (M) Experience using SSIS and Power Automate A solid understanding of data management and data quality assurance practices. Excellent problem-solving skills and the ability to translate data into actionable business strategies. Strong communication skills to effectively collaborate with stakeholders and present findings. A detail-oriented mindset with the ability to manage multiple priorities in a fast-paced environment. Job Offer Competitive salary ranging from £53,095 to £66,369 per annum. 25 days of annual leave (full-time working) plus Bank Holidays. Comprehensive pension scheme and life insurance coverage. Discretionary bonus scheme to reward performance. Opportunities for on-the-job training and career progression. Employee recognition schemes to celebrate achievements. If you're ready to advance your career as a Business Intelligence Analyst in Northampton and contribute to a leading business services organisation, we encourage you to apply today!
The Junior Data Analyst will support the analytics team by collecting, analysing, and interpreting data to drive decision-making within the industrial and manufacturing sector. This role is based in Birmingham and offers an excellent opportunity to develop technical and analytical skills in a professional environment. Client Details This position is with a well-established organisation within the industrial and manufacturing sector. The company is a medium-sized enterprise with a strong reputation for delivering high-quality products and services. They focus on innovation and efficiency to maintain their competitive edge in the market. Description Collect, clean, and organise data from multiple sources to ensure accuracy and consistency. Conduct data analysis to identify trends, patterns, and insights to support business decisions. Generate reports and dashboards using data visualisation tools to present findings clearly. Collaborate with team members to develop and refine data models and analytical processes. Assist in automating data collection and reporting processes for increased efficiency. Maintain and update databases to ensure data integrity and accessibility. Provide support to other departments by delivering data-driven insights and recommendations. Stay updated on industry trends and best practices in data analytics. Profile A successful Junior Data Analyst should have: A degree in a relevant field such as Data Science, Mathematics, Statistics, or Computer Science. Strong analytical skills and attention to detail. Proficiency in data analysis tools and software such as Excel, SQL, or Python. Familiarity with data visualisation tools like Power BI or Tableau. An ability to work collaboratively in a team environment. Excellent communication skills for presenting data insights to stakeholders. A proactive approach to problem-solving and learning new tools or techniques. Job Offer A permanent position with a competitive salary ranging from £30,000 to £35,000 per annum. Comprehensive pension scheme to support your future financial security. Opportunities for professional development and career growth. A collaborative work environment within the industrial and manufacturing sector. Convenient location in Birmingham with access to local amenities. If you are ready to advance your career as a Junior Data Analyst, apply today to join this exciting opportunity in Birmingham.
01/04/2026
Full time
The Junior Data Analyst will support the analytics team by collecting, analysing, and interpreting data to drive decision-making within the industrial and manufacturing sector. This role is based in Birmingham and offers an excellent opportunity to develop technical and analytical skills in a professional environment. Client Details This position is with a well-established organisation within the industrial and manufacturing sector. The company is a medium-sized enterprise with a strong reputation for delivering high-quality products and services. They focus on innovation and efficiency to maintain their competitive edge in the market. Description Collect, clean, and organise data from multiple sources to ensure accuracy and consistency. Conduct data analysis to identify trends, patterns, and insights to support business decisions. Generate reports and dashboards using data visualisation tools to present findings clearly. Collaborate with team members to develop and refine data models and analytical processes. Assist in automating data collection and reporting processes for increased efficiency. Maintain and update databases to ensure data integrity and accessibility. Provide support to other departments by delivering data-driven insights and recommendations. Stay updated on industry trends and best practices in data analytics. Profile A successful Junior Data Analyst should have: A degree in a relevant field such as Data Science, Mathematics, Statistics, or Computer Science. Strong analytical skills and attention to detail. Proficiency in data analysis tools and software such as Excel, SQL, or Python. Familiarity with data visualisation tools like Power BI or Tableau. An ability to work collaboratively in a team environment. Excellent communication skills for presenting data insights to stakeholders. A proactive approach to problem-solving and learning new tools or techniques. Job Offer A permanent position with a competitive salary ranging from £30,000 to £35,000 per annum. Comprehensive pension scheme to support your future financial security. Opportunities for professional development and career growth. A collaborative work environment within the industrial and manufacturing sector. Convenient location in Birmingham with access to local amenities. If you are ready to advance your career as a Junior Data Analyst, apply today to join this exciting opportunity in Birmingham.
Job Title/Location: Pensions Developer, Remote Salary: To £58,000 Office/WFH: Fully remote (required to visit the London office 4 times a year) Requirements: Technical experience within a SQL database development environment, a proven understanding of relational databases & some understanding of pensions administration/payroll Role Snapshot: Play a key role in developing, configuring and supporting all software and systems used across an expanding business Expanding current teams across the business with several new clients/schemes coming onboard through 2026, also leading to the development of new teams/roles. The Company: An established pensions business, recognised for investing in people, around 25% of the workforce work remotely, including this role. The Role: This Pensions Developer role will involve the analysis and manipulation of data using SQL Server & coding skills. You will work with Business Analysts on projects, developing efficient & effective IT solutions in accordance with the context provided by the business. Key responsibilities include: Writing and understanding Microsoft SQL. Writing SQL select and update statements, stored procedures and views using industry best practices for security and efficiency. Development of required data conversion routines. Planning how work is to be carried out to meet targets of the project or team task. Produce software assets in adherence to standards, working with Business Analysts and system users to develop solutions that support the intended purpose. Mapping data feeds into IntelliPen, which will include the use of IntelliFeed and SQL to interrogate, understand & document the required data to map. Develop solutions according to the brief and technical specifications. Work closely with other developers to integrate the applications according to standards and processes. Perform coding/system configuration to written technical specifications, becoming a specialist in the development of; Calculations, Workflows, Data reports, Document Production and Interfaces. Skills / Experience Required: For this Pensions Developer role you must have previous SQL development experience and a good understanding of pensions administration/payroll. Additional Information: Salary for the Pensions Developer role is to £58,000 + GPP pension, PMI, 25 days holiday and members of the GPP scheme also get Life Assurance & PHI. Please apply below. The Pensions Developer role is only one of many vacancies we are handling. ARC is a specialist within Financial Services recruitment and the Consultant handling this role has over 30 years of experience in this field. Areas of focus include administration, compliance, business analysis, customer service, project/programme management, paraplanners, sales support, marketing, underwriters and group risk/employee benefits related roles. Check the website and feel free to call Darren Snell at any time.
01/04/2026
Full time
Job Title/Location: Pensions Developer, Remote Salary: To £58,000 Office/WFH: Fully remote (required to visit the London office 4 times a year) Requirements: Technical experience within a SQL database development environment, a proven understanding of relational databases & some understanding of pensions administration/payroll Role Snapshot: Play a key role in developing, configuring and supporting all software and systems used across an expanding business Expanding current teams across the business with several new clients/schemes coming onboard through 2026, also leading to the development of new teams/roles. The Company: An established pensions business, recognised for investing in people, around 25% of the workforce work remotely, including this role. The Role: This Pensions Developer role will involve the analysis and manipulation of data using SQL Server & coding skills. You will work with Business Analysts on projects, developing efficient & effective IT solutions in accordance with the context provided by the business. Key responsibilities include: Writing and understanding Microsoft SQL. Writing SQL select and update statements, stored procedures and views using industry best practices for security and efficiency. Development of required data conversion routines. Planning how work is to be carried out to meet targets of the project or team task. Produce software assets in adherence to standards, working with Business Analysts and system users to develop solutions that support the intended purpose. Mapping data feeds into IntelliPen, which will include the use of IntelliFeed and SQL to interrogate, understand & document the required data to map. Develop solutions according to the brief and technical specifications. Work closely with other developers to integrate the applications according to standards and processes. Perform coding/system configuration to written technical specifications, becoming a specialist in the development of; Calculations, Workflows, Data reports, Document Production and Interfaces. Skills / Experience Required: For this Pensions Developer role you must have previous SQL development experience and a good understanding of pensions administration/payroll. Additional Information: Salary for the Pensions Developer role is to £58,000 + GPP pension, PMI, 25 days holiday and members of the GPP scheme also get Life Assurance & PHI. Please apply below. The Pensions Developer role is only one of many vacancies we are handling. ARC is a specialist within Financial Services recruitment and the Consultant handling this role has over 30 years of experience in this field. Areas of focus include administration, compliance, business analysis, customer service, project/programme management, paraplanners, sales support, marketing, underwriters and group risk/employee benefits related roles. Check the website and feel free to call Darren Snell at any time.
Have you had a career break of 12+ months? Do you have 5+ years of commercial experience in industry? Are you ready to re-join the workforce with training and career coaching included? Then you'll want to hear about the UK's leading Returners Programme and how it helps 100+ returners restart their careers every year. Our Returners Programme is specifically designed to support professionals returning to work after a career break. Having restarted over 500 careers since 2016, our Returners Team are here to support you through every stage of the journey, ensuring you have the confidence, skills and opportunity to step back into a successful and rewarding career in business or technology. FDM is a business and technology consultancy that services the industry across five core specialisms. Each of our Practices provides our Returners with a career path in their most suited field, so we can help you develop and build on your previous skills and experience across multiple capabilities. The FDM Practices Software Engineering Change & Transformation IT Operations Data & Analytics Risk, Regulation & Compliance You'll join FDM as a Consultant and provide services to our clients relating to your field and Practice. There are progression opportunities towards Principal Consultant level and the opportunity to explore diverse roles and assignments for a range of global companies in your return to the workforce. Ready to launch the next phase of your career? At FDM, we find driven people from diverse backgrounds. Dedicated to your continuous growth, we offer a non-linear career journey with our Skills Lab helping guide you to the future you want. Your skillsets will grow. Clients will value your increased expertise. And your career will thrive exponentially. Minimum qualifications Looking to return to work after a break in your career of 1+ year At least 5 years of previous commercial industry experience A strong aptitude and interest in business and technology Commitment to at least two years of full-time employment with FDM The right to work in the UK Why join us? Career coaching, mentoring and access to upskilling throughout your entire FDM career Initial upskilling pre-assignment that has been accredited by TechSkills Assignments with global companies and opportunities to work abroad Opportunity to obtain certifications from Microsoft, Salesforce, Cisco and more Access to the Buy As You Earn share scheme FDM is an award-winning global leader in tech and business talent solutions, backed by more than 35 years of industry experience. We have centres across Europe, North America, and Asia-Pacific, and a global workforce of over 2500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer, currently listed on the FTSE4Good Index and as a 2026 Financial Times UK 'Best Employer'. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.
01/04/2026
Full time
Have you had a career break of 12+ months? Do you have 5+ years of commercial experience in industry? Are you ready to re-join the workforce with training and career coaching included? Then you'll want to hear about the UK's leading Returners Programme and how it helps 100+ returners restart their careers every year. Our Returners Programme is specifically designed to support professionals returning to work after a career break. Having restarted over 500 careers since 2016, our Returners Team are here to support you through every stage of the journey, ensuring you have the confidence, skills and opportunity to step back into a successful and rewarding career in business or technology. FDM is a business and technology consultancy that services the industry across five core specialisms. Each of our Practices provides our Returners with a career path in their most suited field, so we can help you develop and build on your previous skills and experience across multiple capabilities. The FDM Practices Software Engineering Change & Transformation IT Operations Data & Analytics Risk, Regulation & Compliance You'll join FDM as a Consultant and provide services to our clients relating to your field and Practice. There are progression opportunities towards Principal Consultant level and the opportunity to explore diverse roles and assignments for a range of global companies in your return to the workforce. Ready to launch the next phase of your career? At FDM, we find driven people from diverse backgrounds. Dedicated to your continuous growth, we offer a non-linear career journey with our Skills Lab helping guide you to the future you want. Your skillsets will grow. Clients will value your increased expertise. And your career will thrive exponentially. Minimum qualifications Looking to return to work after a break in your career of 1+ year At least 5 years of previous commercial industry experience A strong aptitude and interest in business and technology Commitment to at least two years of full-time employment with FDM The right to work in the UK Why join us? Career coaching, mentoring and access to upskilling throughout your entire FDM career Initial upskilling pre-assignment that has been accredited by TechSkills Assignments with global companies and opportunities to work abroad Opportunity to obtain certifications from Microsoft, Salesforce, Cisco and more Access to the Buy As You Earn share scheme FDM is an award-winning global leader in tech and business talent solutions, backed by more than 35 years of industry experience. We have centres across Europe, North America, and Asia-Pacific, and a global workforce of over 2500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer, currently listed on the FTSE4Good Index and as a 2026 Financial Times UK 'Best Employer'. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.
Have you had a career break of 12+ months? Do you have 5+ years of commercial experience in industry? Are you ready to re-join the workforce with training and career coaching included? Then you'll want to hear about the UK's leading Returners Programme and how it helps 100+ returners restart their careers every year. Our Returners Programme is specifically designed to support professionals returning to work after a career break. Having restarted over 500 careers since 2016, our Returners Team are here to support you through every stage of the journey, ensuring you have the confidence, skills and opportunity to step back into a successful and rewarding career in business or technology. FDM is a business and technology consultancy that services the industry across five core specialisms. Each of our Practices provides our Returners with a career path in their most suited field, so we can help you develop and build on your previous skills and experience across multiple capabilities. The FDM Practices Software Engineering Change & Transformation IT Operations Data & Analytics Risk, Regulation & Compliance You'll join FDM as a Consultant and provide services to our clients relating to your field and Practice. There are progression opportunities towards Principal Consultant level and the opportunity to explore diverse roles and assignments for a range of global companies in your return to the workforce. Ready to launch the next phase of your career? At FDM, we find driven people from diverse backgrounds. Dedicated to your continuous growth, we offer a non-linear career journey with our Skills Lab helping guide you to the future you want. Your skillsets will grow. Clients will value your increased expertise. And your career will thrive exponentially. Minimum qualifications Looking to return to work after a break in your career of 1+ year At least 5 years of previous commercial industry experience A strong aptitude and interest in business and technology Commitment to at least two years of full-time employment with FDM The right to work in the UK Why join us? Career coaching, mentoring and access to upskilling throughout your entire FDM career Initial upskilling pre-assignment that has been accredited by TechSkills Assignments with global companies and opportunities to work abroad Opportunity to obtain certifications from Microsoft, Salesforce, Cisco and more FDM is an award-winning global leader in tech and business talent solutions, backed by more than 35 years of industry experience. We have centres across Europe, North America, and Asia-Pacific, and a global workforce of over 2500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer, currently listed on the FTSE4Good Index and as a 2026 Financial Times UK 'Best Employer'. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.
01/04/2026
Full time
Have you had a career break of 12+ months? Do you have 5+ years of commercial experience in industry? Are you ready to re-join the workforce with training and career coaching included? Then you'll want to hear about the UK's leading Returners Programme and how it helps 100+ returners restart their careers every year. Our Returners Programme is specifically designed to support professionals returning to work after a career break. Having restarted over 500 careers since 2016, our Returners Team are here to support you through every stage of the journey, ensuring you have the confidence, skills and opportunity to step back into a successful and rewarding career in business or technology. FDM is a business and technology consultancy that services the industry across five core specialisms. Each of our Practices provides our Returners with a career path in their most suited field, so we can help you develop and build on your previous skills and experience across multiple capabilities. The FDM Practices Software Engineering Change & Transformation IT Operations Data & Analytics Risk, Regulation & Compliance You'll join FDM as a Consultant and provide services to our clients relating to your field and Practice. There are progression opportunities towards Principal Consultant level and the opportunity to explore diverse roles and assignments for a range of global companies in your return to the workforce. Ready to launch the next phase of your career? At FDM, we find driven people from diverse backgrounds. Dedicated to your continuous growth, we offer a non-linear career journey with our Skills Lab helping guide you to the future you want. Your skillsets will grow. Clients will value your increased expertise. And your career will thrive exponentially. Minimum qualifications Looking to return to work after a break in your career of 1+ year At least 5 years of previous commercial industry experience A strong aptitude and interest in business and technology Commitment to at least two years of full-time employment with FDM The right to work in the UK Why join us? Career coaching, mentoring and access to upskilling throughout your entire FDM career Initial upskilling pre-assignment that has been accredited by TechSkills Assignments with global companies and opportunities to work abroad Opportunity to obtain certifications from Microsoft, Salesforce, Cisco and more FDM is an award-winning global leader in tech and business talent solutions, backed by more than 35 years of industry experience. We have centres across Europe, North America, and Asia-Pacific, and a global workforce of over 2500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer, currently listed on the FTSE4Good Index and as a 2026 Financial Times UK 'Best Employer'. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.
Software Support Analyst Position Description At CGI, we deliver critical digital services that connect people with essential public services, driving meaningful outcomes at scale. As a Software Support Analyst, you will play a pivotal role in ensuring the stability, performance, and continuous improvement of high-profile web applications, helping shape resilient, user-focused solutions. Working within a collaborative, hybrid team, you will take ownership of complex challenges, contribute to service innovation, and support the delivery of secure, high-quality systems that make a real difference to citizens across Scotland. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This is a hybrid position. Your future duties and responsibilities In this role, you will take ownership of supporting and enhancing critical public-facing applications, ensuring high availability, performance, and security. You will work across a diverse technology stack, resolving incidents, conducting root cause analysis, and driving continuous service improvements while collaborating closely with onshore and offshore teams. You will also contribute to change and project delivery activities, bringing creativity to problem-solving and innovation, while being supported by a collaborative team culture that values quality, accountability, and shared success. Investigate & Resolve incidents across web and cloud-based applications Monitor & Manage service performance, availability, and risk Analyse & Improve root causes through structured problem management Collaborate & Deliver with cross-functional and offshore teams Implement & Govern changes in line with best practices Optimise & Enhance application performance and reliability Engage & Coordinate with third-party vendors and stakeholders Document & Assure high-quality technical outputs and processes Required qualifications to be successful in this role You will bring strong experience in application support and development within complex environments, with the ability to troubleshoot, analyse, and improve systems across cloud and on-premise platforms. A proactive mindset, strong communication skills, and the ability to manage competing priorities are key to success. You should have strong experience in application support within .NET environments Proven ability to troubleshoot .NET, IIS, SQL Server, and Windows Server Experience working with Azure and/or VMware-based environments Strong understanding of C# and ability to analyse code for issue resolution Familiarity with DevOps practices and tools such as Git and Jira Experience supporting browser-based and cloud-hosted applications Ability to manage incidents, changes, and service improvements effectively Excellent written and verbal communication skills Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
01/04/2026
Full time
Software Support Analyst Position Description At CGI, we deliver critical digital services that connect people with essential public services, driving meaningful outcomes at scale. As a Software Support Analyst, you will play a pivotal role in ensuring the stability, performance, and continuous improvement of high-profile web applications, helping shape resilient, user-focused solutions. Working within a collaborative, hybrid team, you will take ownership of complex challenges, contribute to service innovation, and support the delivery of secure, high-quality systems that make a real difference to citizens across Scotland. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This is a hybrid position. Your future duties and responsibilities In this role, you will take ownership of supporting and enhancing critical public-facing applications, ensuring high availability, performance, and security. You will work across a diverse technology stack, resolving incidents, conducting root cause analysis, and driving continuous service improvements while collaborating closely with onshore and offshore teams. You will also contribute to change and project delivery activities, bringing creativity to problem-solving and innovation, while being supported by a collaborative team culture that values quality, accountability, and shared success. Investigate & Resolve incidents across web and cloud-based applications Monitor & Manage service performance, availability, and risk Analyse & Improve root causes through structured problem management Collaborate & Deliver with cross-functional and offshore teams Implement & Govern changes in line with best practices Optimise & Enhance application performance and reliability Engage & Coordinate with third-party vendors and stakeholders Document & Assure high-quality technical outputs and processes Required qualifications to be successful in this role You will bring strong experience in application support and development within complex environments, with the ability to troubleshoot, analyse, and improve systems across cloud and on-premise platforms. A proactive mindset, strong communication skills, and the ability to manage competing priorities are key to success. You should have strong experience in application support within .NET environments Proven ability to troubleshoot .NET, IIS, SQL Server, and Windows Server Experience working with Azure and/or VMware-based environments Strong understanding of C# and ability to analyse code for issue resolution Familiarity with DevOps practices and tools such as Git and Jira Experience supporting browser-based and cloud-hosted applications Ability to manage incidents, changes, and service improvements effectively Excellent written and verbal communication skills Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Energy & Utilities Business Analyst Position Description The UK energy & utilities industry is going through a period of unprecedented change as the country seeks to meet its net zero ambitions and grapples with deep rooted challenges in our water sector. CGI's Energy & Utilities business is looking to grow our team with additional Business Analysts. Do you want to make an impact on the sector? Are you looking to work with high-profile clients within the UK electricity, gas and water industries? Would you like to be part of a secure, growing company with the scale and strength to take your career to the next level? As a Business Analyst you will be joining CGI's Energy & Utilities team that shapes and delivers solutions across the UK industry - working with a wide range of energy and water companies and related market participants. CGI was selected both as the "Best Very Big Company to Work for in the Technology Industry" by the Sunday Times in 2025 and one of the 'World's Best Employers' by Forbes magazine in 2024. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of talent and inspiring more everyone to pursue careers in our sector. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Your future duties and responsibilities Your role will involve work across the full implementation life-cycle, including analysis and documentation of business and functional requirements, business process analysis, strategic solution recommendations and solution architecture, design, testing and cut-over. You will be involved in defining scope and business priorities for business changes, eliciting requirements, selecting appropriate techniques for the elicitation of detailed requirements and specifying business and system requirements. Required qualifications to be successful in this role To be successful in this role you will have worked within the UK utilities sector within one or more core business areas, undertaking business analysis activities. You will have experience of working in a project environment in addition to any operational roles. You will be familiar with Business Analysis Techniques for the modelling and understanding a business and its operation and identifying and evaluating solutions to business problems. You will have experience of one or more relevant energy & utilities industry solutions from software providers covering core business functions such as customer engagement, sales, pricing, forecasting, billing/CRM, collections, ETRM, MDMS, SCADA, network/outage management, GIS, asset management, workforce management and water quality. You will be a team player with strong communication and presentation skills and an ability to engage at all stakeholder levels. Desirable experience includes: • Experience of working as a Business or Technical Analyst in the energy & utilities industry on assignments supporting business and/or IT transformation. • Experience of current and future industry and regulatory change • Experience of business process mapping/business process re-engineering • Track record of finding innovative solutions to business challenges. • The ability to create and maintain clearly written business requirements and functional system design documentation. • The Ability to multi-task, with experience of working on various projects at any one time. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
01/04/2026
Full time
Energy & Utilities Business Analyst Position Description The UK energy & utilities industry is going through a period of unprecedented change as the country seeks to meet its net zero ambitions and grapples with deep rooted challenges in our water sector. CGI's Energy & Utilities business is looking to grow our team with additional Business Analysts. Do you want to make an impact on the sector? Are you looking to work with high-profile clients within the UK electricity, gas and water industries? Would you like to be part of a secure, growing company with the scale and strength to take your career to the next level? As a Business Analyst you will be joining CGI's Energy & Utilities team that shapes and delivers solutions across the UK industry - working with a wide range of energy and water companies and related market participants. CGI was selected both as the "Best Very Big Company to Work for in the Technology Industry" by the Sunday Times in 2025 and one of the 'World's Best Employers' by Forbes magazine in 2024. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of talent and inspiring more everyone to pursue careers in our sector. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Your future duties and responsibilities Your role will involve work across the full implementation life-cycle, including analysis and documentation of business and functional requirements, business process analysis, strategic solution recommendations and solution architecture, design, testing and cut-over. You will be involved in defining scope and business priorities for business changes, eliciting requirements, selecting appropriate techniques for the elicitation of detailed requirements and specifying business and system requirements. Required qualifications to be successful in this role To be successful in this role you will have worked within the UK utilities sector within one or more core business areas, undertaking business analysis activities. You will have experience of working in a project environment in addition to any operational roles. You will be familiar with Business Analysis Techniques for the modelling and understanding a business and its operation and identifying and evaluating solutions to business problems. You will have experience of one or more relevant energy & utilities industry solutions from software providers covering core business functions such as customer engagement, sales, pricing, forecasting, billing/CRM, collections, ETRM, MDMS, SCADA, network/outage management, GIS, asset management, workforce management and water quality. You will be a team player with strong communication and presentation skills and an ability to engage at all stakeholder levels. Desirable experience includes: • Experience of working as a Business or Technical Analyst in the energy & utilities industry on assignments supporting business and/or IT transformation. • Experience of current and future industry and regulatory change • Experience of business process mapping/business process re-engineering • Track record of finding innovative solutions to business challenges. • The ability to create and maintain clearly written business requirements and functional system design documentation. • The Ability to multi-task, with experience of working on various projects at any one time. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Senior Data Engineer Position Description Drive measurable change by shaping and delivering large-scale data products and platforms using Palantir Foundry and cloud-native tooling. In this role you'll engineer scalable pipelines, transform complex datasets into operational decision-making assets, and partner with clients to unlock efficiency and insight across critical programmes. You'll join multi-disciplinary teams where pragmatic ownership, creative solutioning and strong technical craft translate directly into business outcomes-building reusable patterns, improving observability and accelerating client roadmaps for modern data adoption. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities In this role you will design, build and optimise enterprise-scale data pipelines and data products that directly improve client operations and analytics. You will work across Foundry and cloud ecosystems (or quickly gain Foundry expertise), translating stakeholder needs into maintainable, production-grade solutions while championing quality, observability and reusable engineering patterns. You will collaborate closely with architects, product owners and analysts to shape roadmaps and deliver measurable outcomes. Required qualifications to be successful in this role You should have strong commercial experience in data engineering, demonstrating the ability to deliver production-grade solutions on modern platforms. Candidates will be comfortable with large datasets, distributed processing and applying software engineering discipline to data products; Foundry experience is highly desirable but strong Python/PySpark engineers who can learn Foundry quickly are encouraged to apply. Essential qualifications • Extensive experience with Python and PySpark / Apache Spark. • Proven track record designing and delivering scalable data pipelines and data products. • Strong SQL and data modelling skills. • Experience with modern data architectures and cloud data services (AWS, Azure or GCP). • Familiarity with version control, automated testing and CI/CD for data platforms. • Experience integrating data from multiple structured and unstructured sources. • Strong problem-solving ability and experience working in delivery-focused or client-facing environments. • (Desirable) Hands-on Palantir Foundry experience or demonstrable ability to upskill quickly in new platforms. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
01/04/2026
Full time
Senior Data Engineer Position Description Drive measurable change by shaping and delivering large-scale data products and platforms using Palantir Foundry and cloud-native tooling. In this role you'll engineer scalable pipelines, transform complex datasets into operational decision-making assets, and partner with clients to unlock efficiency and insight across critical programmes. You'll join multi-disciplinary teams where pragmatic ownership, creative solutioning and strong technical craft translate directly into business outcomes-building reusable patterns, improving observability and accelerating client roadmaps for modern data adoption. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities In this role you will design, build and optimise enterprise-scale data pipelines and data products that directly improve client operations and analytics. You will work across Foundry and cloud ecosystems (or quickly gain Foundry expertise), translating stakeholder needs into maintainable, production-grade solutions while championing quality, observability and reusable engineering patterns. You will collaborate closely with architects, product owners and analysts to shape roadmaps and deliver measurable outcomes. Required qualifications to be successful in this role You should have strong commercial experience in data engineering, demonstrating the ability to deliver production-grade solutions on modern platforms. Candidates will be comfortable with large datasets, distributed processing and applying software engineering discipline to data products; Foundry experience is highly desirable but strong Python/PySpark engineers who can learn Foundry quickly are encouraged to apply. Essential qualifications • Extensive experience with Python and PySpark / Apache Spark. • Proven track record designing and delivering scalable data pipelines and data products. • Strong SQL and data modelling skills. • Experience with modern data architectures and cloud data services (AWS, Azure or GCP). • Familiarity with version control, automated testing and CI/CD for data platforms. • Experience integrating data from multiple structured and unstructured sources. • Strong problem-solving ability and experience working in delivery-focused or client-facing environments. • (Desirable) Hands-on Palantir Foundry experience or demonstrable ability to upskill quickly in new platforms. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Java Developer Position Description As a Java Developer at CGI, you'll design and deliver high-quality software solutions that help our clients solve complex business challenges and achieve measurable outcomes. Working with modern Java and Spring Boot technologies, you'll contribute to building scalable, enterprise-grade applications that drive real impact across industries. Within a collaborative, Agile environment, you'll take ownership of your work, bring forward ideas to improve solutions, and continuously develop your technical expertise. At CGI, you'll be empowered to grow your career, supported by a community that values innovation, accountability, and shared success while delivering meaningful results for our clients. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Our teams operate within a flexible hybrid working model, however on-site requirements vary by project, so the ability to travel as required to meet client needs is essential. Your future duties and responsibilities In this role, you will design, build, and enhance scalable Java applications that meet evolving client requirements. You'll work as part of an Agile delivery team, contributing to technical design discussions, implementing robust solutions, and ensuring high standards of quality through testing and code reviews. You will take responsibility for key components, collaborate closely with architects, business analysts, and testers, and actively contribute ideas that improve performance, maintainability, and user experience. You'll play an important part in delivering successful outcomes for our clients while continuing to develop your own expertise. Supported by experienced colleagues, you'll grow your technical capability, contribute to continuous improvement initiatives, and help foster a collaborative, forward-thinking team environment. Key responsibilities: • Develop & Deliver high-quality Java applications using Spring Boot • Collaborate & Contribute to solution design and Agile ceremonies • Build & Enhance RESTful APIs and scalable microservices • Review & Improve code quality through testing and peer reviews • Integrate & Support solutions across the software development lifecycle • Engage & Align with stakeholders to support business objectives • Learn & Grow through continuous improvement and knowledge sharing Required qualifications to be successful in this role You should have solid experience in Java development and be comfortable contributing to the design and delivery of enterprise applications. You'll combine strong technical skills with a collaborative mindset and the ability to communicate effectively within a team-oriented, client-focused environment. Essential qualifications: • Proven experience in Java development (Java 8 or higher) • Strong knowledge of Spring Boot and RESTful API development • Experience working in Agile environments using tools such as Jira, Confluence, and Git • Good understanding of software engineering best practices and testing approaches • Ability to collaborate effectively with technical and non-technical stakeholders Desirable qualifications: • Experience in IT consulting or client-facing environments • Knowledge of AWS, Azure, or GCP • Familiarity with Docker, Kubernetes, and CI/CD pipelines • Exposure to microservices architecture and API integration Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
01/04/2026
Full time
Java Developer Position Description As a Java Developer at CGI, you'll design and deliver high-quality software solutions that help our clients solve complex business challenges and achieve measurable outcomes. Working with modern Java and Spring Boot technologies, you'll contribute to building scalable, enterprise-grade applications that drive real impact across industries. Within a collaborative, Agile environment, you'll take ownership of your work, bring forward ideas to improve solutions, and continuously develop your technical expertise. At CGI, you'll be empowered to grow your career, supported by a community that values innovation, accountability, and shared success while delivering meaningful results for our clients. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Our teams operate within a flexible hybrid working model, however on-site requirements vary by project, so the ability to travel as required to meet client needs is essential. Your future duties and responsibilities In this role, you will design, build, and enhance scalable Java applications that meet evolving client requirements. You'll work as part of an Agile delivery team, contributing to technical design discussions, implementing robust solutions, and ensuring high standards of quality through testing and code reviews. You will take responsibility for key components, collaborate closely with architects, business analysts, and testers, and actively contribute ideas that improve performance, maintainability, and user experience. You'll play an important part in delivering successful outcomes for our clients while continuing to develop your own expertise. Supported by experienced colleagues, you'll grow your technical capability, contribute to continuous improvement initiatives, and help foster a collaborative, forward-thinking team environment. Key responsibilities: • Develop & Deliver high-quality Java applications using Spring Boot • Collaborate & Contribute to solution design and Agile ceremonies • Build & Enhance RESTful APIs and scalable microservices • Review & Improve code quality through testing and peer reviews • Integrate & Support solutions across the software development lifecycle • Engage & Align with stakeholders to support business objectives • Learn & Grow through continuous improvement and knowledge sharing Required qualifications to be successful in this role You should have solid experience in Java development and be comfortable contributing to the design and delivery of enterprise applications. You'll combine strong technical skills with a collaborative mindset and the ability to communicate effectively within a team-oriented, client-focused environment. Essential qualifications: • Proven experience in Java development (Java 8 or higher) • Strong knowledge of Spring Boot and RESTful API development • Experience working in Agile environments using tools such as Jira, Confluence, and Git • Good understanding of software engineering best practices and testing approaches • Ability to collaborate effectively with technical and non-technical stakeholders Desirable qualifications: • Experience in IT consulting or client-facing environments • Knowledge of AWS, Azure, or GCP • Familiarity with Docker, Kubernetes, and CI/CD pipelines • Exposure to microservices architecture and API integration Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Java Software Developer (DV Security Clearance) Position Description At CGI, you'll play a pivotal role in delivering mission-critical software that directly supports national defence outcomes. Working at the heart of a secure Defence programme, you'll help shape resilient, high-quality systems that enable our clients to operate with confidence. You'll be empowered to take ownership of complex challenges, collaborate with experts across disciplines, and innovate using modern standards and best practices. Supported by a culture that values knowledge-sharing, creativity and long-term career growth, you'll have the opportunity to make a lasting impact while developing solutions that truly matter. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a full-time, on-site position based 5 days per week at a site in Lincoln. Your future duties and responsibilities In this role, you will design, develop and support secure, high-quality Java-based solutions that underpin a complex defence system. You'll take ownership of the full software lifecycle, from understanding user needs and shaping technical solutions through to deployment, operation and continuous improvement. Working closely with engineers, analysts and users, you'll help ensure systems remain robust, resilient and fit for purpose, while mentoring junior colleagues and contributing to a collaborative, high-performance environment. You will also play a key role in improving standards and practices, supporting integration and testing activities, and resolving live service issues to maintain operational effectiveness and performance. Key responsibilities include: • Develop & deliver clean, secure and well-tested software aligned to modern standards • Lead & support system operation, monitoring and fault resolution in live environments • Collaborate & influence across disciplines to shape effective technical solutions • Improve & optimise system resilience, stability and performance • Coordinate & support build, integration and testing activities • Coach & mentor junior team members, sharing knowledge and best practice Required qualifications to be successful in this role You will be an experienced Java developer with a strong background in web technologies and enterprise systems, comfortable working in secure, mission-critical environments. You should demonstrate a broad technical skillset, an analytical mindset, and the ability to take responsibility for both delivery and continuous improvement within a collaborative team. Essential qualifications and experience: • Strong commercial experience in Java development • Significant experience installing and configuring web technologies, including Apache and Solr • Experience with proxy server configuration • Strong understanding of JSON data structures and RESTful web services • Experience authoring XSL/XSLT and working extensively with XML • Strong knowledge of Microsoft Server OS, including Hyper-V • Experience with requirements engineering and testing techniques • Ability to use mapping tools such as Altova MapForce • Experience creating lightweight user interfaces using HTML/CSS • Experience with Oracle Forms, Reports, PL/SQL and SVN • Familiarity with tools such as NetBeans, TOAD, JDeveloper and TortoiseSVN • Experience working in both Windows and Unix environments • Exposure to additional languages such as C++ or .NET Framework Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
01/04/2026
Full time
Java Software Developer (DV Security Clearance) Position Description At CGI, you'll play a pivotal role in delivering mission-critical software that directly supports national defence outcomes. Working at the heart of a secure Defence programme, you'll help shape resilient, high-quality systems that enable our clients to operate with confidence. You'll be empowered to take ownership of complex challenges, collaborate with experts across disciplines, and innovate using modern standards and best practices. Supported by a culture that values knowledge-sharing, creativity and long-term career growth, you'll have the opportunity to make a lasting impact while developing solutions that truly matter. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a full-time, on-site position based 5 days per week at a site in Lincoln. Your future duties and responsibilities In this role, you will design, develop and support secure, high-quality Java-based solutions that underpin a complex defence system. You'll take ownership of the full software lifecycle, from understanding user needs and shaping technical solutions through to deployment, operation and continuous improvement. Working closely with engineers, analysts and users, you'll help ensure systems remain robust, resilient and fit for purpose, while mentoring junior colleagues and contributing to a collaborative, high-performance environment. You will also play a key role in improving standards and practices, supporting integration and testing activities, and resolving live service issues to maintain operational effectiveness and performance. Key responsibilities include: • Develop & deliver clean, secure and well-tested software aligned to modern standards • Lead & support system operation, monitoring and fault resolution in live environments • Collaborate & influence across disciplines to shape effective technical solutions • Improve & optimise system resilience, stability and performance • Coordinate & support build, integration and testing activities • Coach & mentor junior team members, sharing knowledge and best practice Required qualifications to be successful in this role You will be an experienced Java developer with a strong background in web technologies and enterprise systems, comfortable working in secure, mission-critical environments. You should demonstrate a broad technical skillset, an analytical mindset, and the ability to take responsibility for both delivery and continuous improvement within a collaborative team. Essential qualifications and experience: • Strong commercial experience in Java development • Significant experience installing and configuring web technologies, including Apache and Solr • Experience with proxy server configuration • Strong understanding of JSON data structures and RESTful web services • Experience authoring XSL/XSLT and working extensively with XML • Strong knowledge of Microsoft Server OS, including Hyper-V • Experience with requirements engineering and testing techniques • Ability to use mapping tools such as Altova MapForce • Experience creating lightweight user interfaces using HTML/CSS • Experience with Oracle Forms, Reports, PL/SQL and SVN • Familiarity with tools such as NetBeans, TOAD, JDeveloper and TortoiseSVN • Experience working in both Windows and Unix environments • Exposure to additional languages such as C++ or .NET Framework Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Location Newport, NP10 8QQ About the job Job summary Senior Business Analyst As a Senior Business Analyst at the Intellectual Property Office (IPO) you will join an established and supportive community of Business Analysts and work across all areas of projects and service lifecycle. In this role you will work as part of an Agile multi-disciplinary squad alongside product managers, service design, data specialists, developers, and testers to deliver new internal and external services. You will be expected to be proactive and take ownership of analysis activities and deliverables including writing user stories with acceptance criteria, modelling business processes, and contributing to three amigo/refinement sessions. You must be able to build strong working relationships with both internal and external stakeholders at all levels, demonstrating good leadership and collaborative working skills. You will need excellent presentation and communication skills, across a variety of situations and levels of stakeholders. You will work together with IPO colleagues, partner organisations and/or suppliers to ensure that approaches and outcomes are fit for purpose meeting business needs, user needs and IPO standards. Within the Business Analyst Community, you will play an important role in establishing and promoting best practice and standards. You will support the professionalisation and maturity of the Business Analysis practice through peer support, tutoring and mentoring of others in the team. We are looking for enthusiastic people with a desire to pick up new skills in a fast-paced environment and are committed to delivering excellent services for our customers. This is an excellent opportunity for individuals to join our IT team at a time where the IPO has set out how to help make the UK the most innovative and creative country in the world by: Delivering Excellent IP Services Creating a World-leading IP Environment Making the IPO a Brilliant Place to Work Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Work alongside product managers to create a pipeline of fully developed user stories ensuring that the business and technical viewpoints are understood and acknowledged. Undertake key business analysis activities, including but not limited to, requirements elicitation, documentation of business processes, workflows and business rules, using suitable methodologies, tools and standards. Advise on business scenarios and develop acceptance criteria to ensure requirements can be traced to develop new functionality. Identify and articulate options considering opportunities and limitations related to business and technology. Present complex information in a tailored format, allowing you to communicate key findings and put forward recommendations to the wider organisation. Tutor/mentor/coach BAs and Junior BAs by providing accurate and professional support. Develop and promote best practice, standards and guidance. Person specification Essential Criteria Background in Business Analysis with considerable knowledge and understanding of Business Analysis principles and techniques. Excellent analytical and problem-solving skills to bring clarity to business problems and shape business solutions. Considerable experience working in a software development setting with technical colleagues i.e. data, developers, testers. Comfortable working with individuals at various skill levels up to and including senior management levels. Experience of gaining consensus where there are strong differing opinions. BCS International Diploma in Business Analysis, or equivalent. Strong presentation and communication skills across a variety of situations and levels of stakeholders. Experience of developing BA best practice, standards and guidance. Experience tutoring and mentoring others Business Analysts
01/04/2026
Full time
Location Newport, NP10 8QQ About the job Job summary Senior Business Analyst As a Senior Business Analyst at the Intellectual Property Office (IPO) you will join an established and supportive community of Business Analysts and work across all areas of projects and service lifecycle. In this role you will work as part of an Agile multi-disciplinary squad alongside product managers, service design, data specialists, developers, and testers to deliver new internal and external services. You will be expected to be proactive and take ownership of analysis activities and deliverables including writing user stories with acceptance criteria, modelling business processes, and contributing to three amigo/refinement sessions. You must be able to build strong working relationships with both internal and external stakeholders at all levels, demonstrating good leadership and collaborative working skills. You will need excellent presentation and communication skills, across a variety of situations and levels of stakeholders. You will work together with IPO colleagues, partner organisations and/or suppliers to ensure that approaches and outcomes are fit for purpose meeting business needs, user needs and IPO standards. Within the Business Analyst Community, you will play an important role in establishing and promoting best practice and standards. You will support the professionalisation and maturity of the Business Analysis practice through peer support, tutoring and mentoring of others in the team. We are looking for enthusiastic people with a desire to pick up new skills in a fast-paced environment and are committed to delivering excellent services for our customers. This is an excellent opportunity for individuals to join our IT team at a time where the IPO has set out how to help make the UK the most innovative and creative country in the world by: Delivering Excellent IP Services Creating a World-leading IP Environment Making the IPO a Brilliant Place to Work Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Work alongside product managers to create a pipeline of fully developed user stories ensuring that the business and technical viewpoints are understood and acknowledged. Undertake key business analysis activities, including but not limited to, requirements elicitation, documentation of business processes, workflows and business rules, using suitable methodologies, tools and standards. Advise on business scenarios and develop acceptance criteria to ensure requirements can be traced to develop new functionality. Identify and articulate options considering opportunities and limitations related to business and technology. Present complex information in a tailored format, allowing you to communicate key findings and put forward recommendations to the wider organisation. Tutor/mentor/coach BAs and Junior BAs by providing accurate and professional support. Develop and promote best practice, standards and guidance. Person specification Essential Criteria Background in Business Analysis with considerable knowledge and understanding of Business Analysis principles and techniques. Excellent analytical and problem-solving skills to bring clarity to business problems and shape business solutions. Considerable experience working in a software development setting with technical colleagues i.e. data, developers, testers. Comfortable working with individuals at various skill levels up to and including senior management levels. Experience of gaining consensus where there are strong differing opinions. BCS International Diploma in Business Analysis, or equivalent. Strong presentation and communication skills across a variety of situations and levels of stakeholders. Experience of developing BA best practice, standards and guidance. Experience tutoring and mentoring others Business Analysts
Location Swansea About the job Job summary Are you able to break down complex change into clear, prioritised requirements that support successful end to end delivery? Can you confidently run agile ceremonies and workshops that bring clarity, focus, and momentum to your team? Do you enjoy collaborating with testers and engineers to define meaningful acceptance criteria and ensure quality outcomes? If so, we'd love to hear from you! As a Business Analyst, you will provide methodical investigation, analysis, review, and documentation, for all or a significant part of a business area, in terms of business functions and processes. The role requires close working with stakeholders and development teams in shaping and delivering outcomes that are fit for purpose, commercially viable and in line with the organisational strategy. This is a fantastic opportunity to mentor and be a role model to other less experienced colleagues in the community. You'll also be an active participant in the DVLA Business Analyst community, as well as working with communities across Government. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at Driver and Vehicle Licensing Agency - Department for Transport Careers Job description Your responsibilities will include, but aren't limited to: Responsible for elicitation and documentation of requirements. Facilitates setting of business priorities for change initiatives of medium complexity. Manages and implements requests for changes to baseline requirements. Facilitates agile workshops and discussions to effectively gather fit for purpose business requirements. Supports the investigation of problems and analyses options for new and existing services. Provides recommendations to solutions. Manages stakeholder relationships to identify objectives, opportunities and potential benefits available. Supports delivery ceremonies such as planning, stand-ups, meetings, reviews, retrospectives, demonstrations of deliverables and other delivery related meetings, ensuring they are effective and fully support delivery. Works with Testers and Software Engineers to define acceptance criteria for requirements. Supports Senior and Lead Business Analysts with the collaborative, dynamic planning process. For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Open Sessions: Would you like to find out more about the role, the team and what it's like to work in our department? If so, we are organising an open session where you can virtually 'meet the team' on 07/04/2026 at 12:00 . Sign up here Person specification Required experience: To be successful in this role you will need to have the following experience: Previous experience working in business analysis within agile/lean delivery Proven experience of building great stakeholder relationships, leading and managing investigation into business and technical processes, functions, information flows and data structures, selecting the most appropriate methods and approaches. A history of supporting and facilitating the development and continuous improvement of products and services across a range of high volume, complex and challenging digital, data and technology teams. Additional Information You must hold a BCS International Diploma in Business Analysis or be willing to work towards completing this within 18 months.
01/04/2026
Full time
Location Swansea About the job Job summary Are you able to break down complex change into clear, prioritised requirements that support successful end to end delivery? Can you confidently run agile ceremonies and workshops that bring clarity, focus, and momentum to your team? Do you enjoy collaborating with testers and engineers to define meaningful acceptance criteria and ensure quality outcomes? If so, we'd love to hear from you! As a Business Analyst, you will provide methodical investigation, analysis, review, and documentation, for all or a significant part of a business area, in terms of business functions and processes. The role requires close working with stakeholders and development teams in shaping and delivering outcomes that are fit for purpose, commercially viable and in line with the organisational strategy. This is a fantastic opportunity to mentor and be a role model to other less experienced colleagues in the community. You'll also be an active participant in the DVLA Business Analyst community, as well as working with communities across Government. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at Driver and Vehicle Licensing Agency - Department for Transport Careers Job description Your responsibilities will include, but aren't limited to: Responsible for elicitation and documentation of requirements. Facilitates setting of business priorities for change initiatives of medium complexity. Manages and implements requests for changes to baseline requirements. Facilitates agile workshops and discussions to effectively gather fit for purpose business requirements. Supports the investigation of problems and analyses options for new and existing services. Provides recommendations to solutions. Manages stakeholder relationships to identify objectives, opportunities and potential benefits available. Supports delivery ceremonies such as planning, stand-ups, meetings, reviews, retrospectives, demonstrations of deliverables and other delivery related meetings, ensuring they are effective and fully support delivery. Works with Testers and Software Engineers to define acceptance criteria for requirements. Supports Senior and Lead Business Analysts with the collaborative, dynamic planning process. For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Open Sessions: Would you like to find out more about the role, the team and what it's like to work in our department? If so, we are organising an open session where you can virtually 'meet the team' on 07/04/2026 at 12:00 . Sign up here Person specification Required experience: To be successful in this role you will need to have the following experience: Previous experience working in business analysis within agile/lean delivery Proven experience of building great stakeholder relationships, leading and managing investigation into business and technical processes, functions, information flows and data structures, selecting the most appropriate methods and approaches. A history of supporting and facilitating the development and continuous improvement of products and services across a range of high volume, complex and challenging digital, data and technology teams. Additional Information You must hold a BCS International Diploma in Business Analysis or be willing to work towards completing this within 18 months.
Have you had a career break of 12+ months? Do you have 5+ years of commercial experience in industry? Are you ready to re-join the workforce with training and career coaching included? Then you'll want to hear about the UK's leading Returners Programme and how it helps 100+ returners restart their careers every year. Our Returners Programme is specifically designed to support professionals returning to work after a career break. Having restarted over 500 careers since 2016, our Returners Team are here to support you through every stage of the journey, ensuring you have the confidence, skills and opportunity to step back into a successful and rewarding career in business or technology. FDM is a business and technology consultancy that services the industry across five core specialisms. Each of our Practices provides our Returners with a career path in their most suited field, so we can help you develop and build on your previous skills and experience across multiple capabilities. The FDM Practices Software Engineering Change & Transformation IT Operations Data & Analytics Risk, Regulation & Compliance You'll join FDM as a Consultant and provide services to our clients relating to your field and Practice. There are progression opportunities towards Principal Consultant level and the opportunity to explore diverse roles and assignments for a range of global companies in your return to the workforce. Ready to launch the next phase of your career? At FDM, we find driven people from diverse backgrounds. Dedicated to your continuous growth, we offer a non-linear career journey with our Skills Lab helping guide you to the future you want. Your skillsets will grow. Clients will value your increased expertise. And your career will thrive exponentially. Minimum qualifications Looking to return to work after a break in your career of 1+ year At least 5 years of previous commercial industry experience A strong aptitude and interest in business and technology Commitment to at least two years of full-time employment with FDM The right to work in the UK Why join us? Career coaching, mentoring and access to upskilling throughout your entire FDM career Initial upskilling pre-assignment that has been accredited by TechSkills Assignments with global companies and opportunities to work abroad Opportunity to obtain certifications from Microsoft, Salesforce, Cisco and more FDM is an award-winning global leader in tech and business talent solutions, backed by more than 35 years of industry experience. We have centres across Europe, North America, and Asia-Pacific, and a global workforce of over 2500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer, currently listed on the FTSE4Good Index and as a 2026 Financial Times UK 'Best Employer'. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.
01/04/2026
Full time
Have you had a career break of 12+ months? Do you have 5+ years of commercial experience in industry? Are you ready to re-join the workforce with training and career coaching included? Then you'll want to hear about the UK's leading Returners Programme and how it helps 100+ returners restart their careers every year. Our Returners Programme is specifically designed to support professionals returning to work after a career break. Having restarted over 500 careers since 2016, our Returners Team are here to support you through every stage of the journey, ensuring you have the confidence, skills and opportunity to step back into a successful and rewarding career in business or technology. FDM is a business and technology consultancy that services the industry across five core specialisms. Each of our Practices provides our Returners with a career path in their most suited field, so we can help you develop and build on your previous skills and experience across multiple capabilities. The FDM Practices Software Engineering Change & Transformation IT Operations Data & Analytics Risk, Regulation & Compliance You'll join FDM as a Consultant and provide services to our clients relating to your field and Practice. There are progression opportunities towards Principal Consultant level and the opportunity to explore diverse roles and assignments for a range of global companies in your return to the workforce. Ready to launch the next phase of your career? At FDM, we find driven people from diverse backgrounds. Dedicated to your continuous growth, we offer a non-linear career journey with our Skills Lab helping guide you to the future you want. Your skillsets will grow. Clients will value your increased expertise. And your career will thrive exponentially. Minimum qualifications Looking to return to work after a break in your career of 1+ year At least 5 years of previous commercial industry experience A strong aptitude and interest in business and technology Commitment to at least two years of full-time employment with FDM The right to work in the UK Why join us? Career coaching, mentoring and access to upskilling throughout your entire FDM career Initial upskilling pre-assignment that has been accredited by TechSkills Assignments with global companies and opportunities to work abroad Opportunity to obtain certifications from Microsoft, Salesforce, Cisco and more FDM is an award-winning global leader in tech and business talent solutions, backed by more than 35 years of industry experience. We have centres across Europe, North America, and Asia-Pacific, and a global workforce of over 2500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer, currently listed on the FTSE4Good Index and as a 2026 Financial Times UK 'Best Employer'. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.
Location Bristol, London, Warrington For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your contractual duties from Vauxhall or another reasonable location on a temporary basis during the interim period. Please note that, as Stratford will be your contractual place of work, any subsequent move from a temporary location will not entitle you to payments for travel time or costs under the Relocation and Excess Travel Policy. About the job Job summary Join the expanding National Data Exploitation Capability (NDEC), part of the National Crime Agency's Data and Analysis Hub,and help place data at the centre of the fight against serious and organised crime (SOC). NDEC delivers advanced analytical and exploitation capabilities that generate operational insight, inform strategic decision making, and provide a critical edge against increasingly technology driven threats. As a Lead Software Developer, you will play a key role in shaping and delivering high quality software solutions that unlock the value of complex and rapidly growing datasets. We are looking for proactive, inquisitive problem solvers who thrive in a dynamic environment, enjoy variety, and work effectively as part of a collaborative, multi disciplinary team. Job description As the Lead Software Developer, you will provide technical leadership across NDEC and the wider NCA, driving the design, development and delivery of high quality software solutions that directly support mission critical operational and analytical needs. Working within a multi disciplinary technical team, you will contribute to the creation of next generation tools and platforms that enhance the Agency's ability to detect, disrupt and prevent SOC. This role places you at the cutting edge of law enforcement technology, helping to shape capabilities that address some of the most complex and high impact threats facing the UK. You will set engineering standards, define best practice and ensure the team consistently delivers secure, scalable and maintainable software. A key part of your role will be leading, coaching and mentoring a team of developers, supporting their technical growth, fostering a positive and collaborative culture, and ensuring their work aligns with NCA priorities. You will champion modern development approaches and agile delivery methods, promoting DevOps practices, automation and continuous integration/continuous deployment to ensure rapid and reliable delivery. Your responsibilities will include guiding technical decision making, selecting appropriate technologies and architectural approaches, and making informed judgments about when to build bespoke solutions or adopt existing tools. You will work closely with data scientists, analysts, product managers and operational teams to ensure that complex mission requirements are translated into robust, user centred technical solutions. In doing so, you will ensure that software developed within NDEC integrates effectively with operational workflows and delivers real world impact. You will also play a key role in strengthening the developer community across NDEC and the wider Agency, promoting knowledge sharing, encouraging experimentation and driving the adoption of good practice in security, testing, automation and documentation. Through strong technical leadership and a commitment to continuous improvement, you will help build a high performing software engineering capability that delivers meaningful outcomes in a fast moving and demanding environment. Duties and Responsibilities Team Leadership - Lead, manage and inspire a software development team to design, build and deliver high quality data services that address complex operational challenges. Provide clear direction, set standards and foster a culture of technical excellence and continuous improvement. Relationship Building - Develop strong, collaborative relationships across the NCA technical community. Promote shared learning, knowledge exchange and cross functional working to build collective capability and support the effective delivery of Agency priorities. User Engagement - Champion user centred design by defining effective approaches for understanding user needs and guiding others in eliciting and interpreting user stories. Distinguish clearly between genuine user needs and stakeholder wants, ensuring research is applied appropriately and recommending the most suitable tools and methods. Modern Development Standards - Apply and promote modern engineering standards and practices across complex projects and programmes, ensuring solutions are robust, secure, maintainable and aligned with organisational best practice. Programme and Build (Software Engineering) - Maintain technical oversight across all stages and iterations of the software development lifecycle. Provide expert advice to stakeholders, set team wide standards for programming tools and techniques, and ensure appropriate application of methods, frameworks and compliance requirements. Information Security - Design solutions with embedded security controls, ensuring they are purposefully engineered to mitigate relevant security threats and meet NCA and national security requirements. Systems Design - Develop systems that balance risk, impact and technical complexity, selecting suitable design patterns and standards. Review and assure the designs of others, ensuring appropriate technology choices, efficient resource use and effective integration across multiple systems. Systems Integration - Coordinate integration activities across systems, defining integration approaches and supporting teams in undertaking integration testing. Ensure components interact reliably and support the delivery of end to end operational capability. Person specification Software Engineering - Demonstrable industrial experience designing, developing and testing complex object oriented software applications. Strong proficiency in object oriented programming languages, with experience applying robust engineering principles in production environments. Deep understanding of the full software development lifecycle, including discovery, design, build, testing, deployment and maintenance. Development Practices & Delivery - Hands on experience working within agile delivery environments, applying iterative development, continuous feedback and prioritisation techniques. Practical experience with modern DevOps practices, automation and CI/CD pipelines to ensure consistent, reliable and secure deployment. Ability to translate user and business requirements into technical solutions, managing expectations and making informed, collaborative trade offs. Cloud, Infrastructure & Environments - Knowledge of designing, deploying and maintaining software across cloud and on premise environments. Understanding of how to build scalable, secure and resilient systems that integrate effectively within complex technical landscapes. Technical Design & Architecture - Experience contributing to technical design decisions, architectural patterns and standards. Ability to assess technology options, ensure alignment with best practice, and contribute to long term technical strategy. Technical Leadership - Experience operating in a technical leadership role, providing direction, coaching and assurance to software developers. Ability to build a positive engineering culture, promote knowledge sharing, and drive continuous improvement across a multi disciplinary team.
01/04/2026
Full time
Location Bristol, London, Warrington For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your contractual duties from Vauxhall or another reasonable location on a temporary basis during the interim period. Please note that, as Stratford will be your contractual place of work, any subsequent move from a temporary location will not entitle you to payments for travel time or costs under the Relocation and Excess Travel Policy. About the job Job summary Join the expanding National Data Exploitation Capability (NDEC), part of the National Crime Agency's Data and Analysis Hub,and help place data at the centre of the fight against serious and organised crime (SOC). NDEC delivers advanced analytical and exploitation capabilities that generate operational insight, inform strategic decision making, and provide a critical edge against increasingly technology driven threats. As a Lead Software Developer, you will play a key role in shaping and delivering high quality software solutions that unlock the value of complex and rapidly growing datasets. We are looking for proactive, inquisitive problem solvers who thrive in a dynamic environment, enjoy variety, and work effectively as part of a collaborative, multi disciplinary team. Job description As the Lead Software Developer, you will provide technical leadership across NDEC and the wider NCA, driving the design, development and delivery of high quality software solutions that directly support mission critical operational and analytical needs. Working within a multi disciplinary technical team, you will contribute to the creation of next generation tools and platforms that enhance the Agency's ability to detect, disrupt and prevent SOC. This role places you at the cutting edge of law enforcement technology, helping to shape capabilities that address some of the most complex and high impact threats facing the UK. You will set engineering standards, define best practice and ensure the team consistently delivers secure, scalable and maintainable software. A key part of your role will be leading, coaching and mentoring a team of developers, supporting their technical growth, fostering a positive and collaborative culture, and ensuring their work aligns with NCA priorities. You will champion modern development approaches and agile delivery methods, promoting DevOps practices, automation and continuous integration/continuous deployment to ensure rapid and reliable delivery. Your responsibilities will include guiding technical decision making, selecting appropriate technologies and architectural approaches, and making informed judgments about when to build bespoke solutions or adopt existing tools. You will work closely with data scientists, analysts, product managers and operational teams to ensure that complex mission requirements are translated into robust, user centred technical solutions. In doing so, you will ensure that software developed within NDEC integrates effectively with operational workflows and delivers real world impact. You will also play a key role in strengthening the developer community across NDEC and the wider Agency, promoting knowledge sharing, encouraging experimentation and driving the adoption of good practice in security, testing, automation and documentation. Through strong technical leadership and a commitment to continuous improvement, you will help build a high performing software engineering capability that delivers meaningful outcomes in a fast moving and demanding environment. Duties and Responsibilities Team Leadership - Lead, manage and inspire a software development team to design, build and deliver high quality data services that address complex operational challenges. Provide clear direction, set standards and foster a culture of technical excellence and continuous improvement. Relationship Building - Develop strong, collaborative relationships across the NCA technical community. Promote shared learning, knowledge exchange and cross functional working to build collective capability and support the effective delivery of Agency priorities. User Engagement - Champion user centred design by defining effective approaches for understanding user needs and guiding others in eliciting and interpreting user stories. Distinguish clearly between genuine user needs and stakeholder wants, ensuring research is applied appropriately and recommending the most suitable tools and methods. Modern Development Standards - Apply and promote modern engineering standards and practices across complex projects and programmes, ensuring solutions are robust, secure, maintainable and aligned with organisational best practice. Programme and Build (Software Engineering) - Maintain technical oversight across all stages and iterations of the software development lifecycle. Provide expert advice to stakeholders, set team wide standards for programming tools and techniques, and ensure appropriate application of methods, frameworks and compliance requirements. Information Security - Design solutions with embedded security controls, ensuring they are purposefully engineered to mitigate relevant security threats and meet NCA and national security requirements. Systems Design - Develop systems that balance risk, impact and technical complexity, selecting suitable design patterns and standards. Review and assure the designs of others, ensuring appropriate technology choices, efficient resource use and effective integration across multiple systems. Systems Integration - Coordinate integration activities across systems, defining integration approaches and supporting teams in undertaking integration testing. Ensure components interact reliably and support the delivery of end to end operational capability. Person specification Software Engineering - Demonstrable industrial experience designing, developing and testing complex object oriented software applications. Strong proficiency in object oriented programming languages, with experience applying robust engineering principles in production environments. Deep understanding of the full software development lifecycle, including discovery, design, build, testing, deployment and maintenance. Development Practices & Delivery - Hands on experience working within agile delivery environments, applying iterative development, continuous feedback and prioritisation techniques. Practical experience with modern DevOps practices, automation and CI/CD pipelines to ensure consistent, reliable and secure deployment. Ability to translate user and business requirements into technical solutions, managing expectations and making informed, collaborative trade offs. Cloud, Infrastructure & Environments - Knowledge of designing, deploying and maintaining software across cloud and on premise environments. Understanding of how to build scalable, secure and resilient systems that integrate effectively within complex technical landscapes. Technical Design & Architecture - Experience contributing to technical design decisions, architectural patterns and standards. Ability to assess technology options, ensure alignment with best practice, and contribute to long term technical strategy. Technical Leadership - Experience operating in a technical leadership role, providing direction, coaching and assurance to software developers. Ability to build a positive engineering culture, promote knowledge sharing, and drive continuous improvement across a multi disciplinary team.
This South London Authority are looking for a Performance & Data Analyst. Details of the role are: To provide the Council's Management Board with accurate, relevant and timely data, research and performance information that contributes to a culture of continuous improvement, enhanced efficiency and evidence-based decision-making in the Council. This role is to support Childrens Services, in particular Education. Any experience of supporting the School Census return, CME/EHE return and Key Stage Collections would be useful. Also, prior experience of using Education MRI, VYED and Nexus. Good analytical skills and the ability to prepare clear and concise reports on complex issuesand in formatssuitable for a variety of audiences. Knowledge and understanding of the role and functions of local government. Experience in using statistical software to carry out detailed data analysis including the development of information systems and processes, combining data from various sources to produce information which is relevant and fit for purpose and assessing the suitability of different ICT solutions. To apply for this role you must have: Be eligible to work within the UK Experience as a Data/Performance Analyst within the Public Sector Degree or equivalent experience. For more information or details of other roles, please contact Jade at Social Care Locums or visit our website to upload your CV.
01/04/2026
Seasonal
This South London Authority are looking for a Performance & Data Analyst. Details of the role are: To provide the Council's Management Board with accurate, relevant and timely data, research and performance information that contributes to a culture of continuous improvement, enhanced efficiency and evidence-based decision-making in the Council. This role is to support Childrens Services, in particular Education. Any experience of supporting the School Census return, CME/EHE return and Key Stage Collections would be useful. Also, prior experience of using Education MRI, VYED and Nexus. Good analytical skills and the ability to prepare clear and concise reports on complex issuesand in formatssuitable for a variety of audiences. Knowledge and understanding of the role and functions of local government. Experience in using statistical software to carry out detailed data analysis including the development of information systems and processes, combining data from various sources to produce information which is relevant and fit for purpose and assessing the suitability of different ICT solutions. To apply for this role you must have: Be eligible to work within the UK Experience as a Data/Performance Analyst within the Public Sector Degree or equivalent experience. For more information or details of other roles, please contact Jade at Social Care Locums or visit our website to upload your CV.
Service Desk Analyst (Hybrid Edinburgh) Head Resourcing is pleased to bring you an exciting Service Desk Analyst position based in Edinburgh. This role will provide IT support to the end-user community, ensuring incidents and service requests are resolved within agreed service levels. It involves working closely with internal infrastructure teams and third-party suppliers to deliver effective support across desktop, hardware, software, and mobile technologies. The position is hands-on and suited to someone with strong technical ability and a customer-focused approach. Key Responsibilities Act as a single point of contact for end users for IT incidents and service requests Record and manage all requests accurately through the IT service management system Gather clear and detailed information to diagnose and resolve issues effectively Escalate and liaise with team members, service owners, internal teams, and third-party suppliers where needed Support laptops, desktops, mobile phones, and other business devices Provide technical support for projects, office moves, and other business needs Contribute to team meetings by sharing feedback, common issues, and solutions Travel to other sites when required Provide flexibility for occasional overtime and participation in the on-call rota Experience Knowledge and Skills Windows 10 and 11 support and configuration At least 2 years' experience in a Service Desk Analyst or 2nd line support role Microsoft Office support, including Word and Excel Basic laptop and desktop hardware setup and troubleshooting Windows Server file share support Basic on-premises Active Directory knowledge Experience using ServiceNow or a similar ITSM/ticketing system Personal Qualities Strong team player Customer-focused and professional Self-motivated with a positive attitude Able to prioritise workload effectively Strong collaboration and customer-facing skills Committed to delivering work to a high standard Salary Up to £32k depending on experience Ways of working 2 days per week onsite in Edinburgh On call rota (Paid in addition) If this sounds like you, we would like to hear from you!
01/04/2026
Full time
Service Desk Analyst (Hybrid Edinburgh) Head Resourcing is pleased to bring you an exciting Service Desk Analyst position based in Edinburgh. This role will provide IT support to the end-user community, ensuring incidents and service requests are resolved within agreed service levels. It involves working closely with internal infrastructure teams and third-party suppliers to deliver effective support across desktop, hardware, software, and mobile technologies. The position is hands-on and suited to someone with strong technical ability and a customer-focused approach. Key Responsibilities Act as a single point of contact for end users for IT incidents and service requests Record and manage all requests accurately through the IT service management system Gather clear and detailed information to diagnose and resolve issues effectively Escalate and liaise with team members, service owners, internal teams, and third-party suppliers where needed Support laptops, desktops, mobile phones, and other business devices Provide technical support for projects, office moves, and other business needs Contribute to team meetings by sharing feedback, common issues, and solutions Travel to other sites when required Provide flexibility for occasional overtime and participation in the on-call rota Experience Knowledge and Skills Windows 10 and 11 support and configuration At least 2 years' experience in a Service Desk Analyst or 2nd line support role Microsoft Office support, including Word and Excel Basic laptop and desktop hardware setup and troubleshooting Windows Server file share support Basic on-premises Active Directory knowledge Experience using ServiceNow or a similar ITSM/ticketing system Personal Qualities Strong team player Customer-focused and professional Self-motivated with a positive attitude Able to prioritise workload effectively Strong collaboration and customer-facing skills Committed to delivering work to a high standard Salary Up to £32k depending on experience Ways of working 2 days per week onsite in Edinburgh On call rota (Paid in addition) If this sounds like you, we would like to hear from you!
JOB ROLE - APPLICATION SUPPORT ANALYST LOCATION - BIRMINGHAM (3 OFFICE DAYS PER WEEK) DURATION - FIXED TERM CONTRACT (RUNNING UNTIL END OF 2026) SALARY - £51,102 We are working with a Midlands based Purpose-Led Organisation who deliver care and community services at Scale, who are looking for an Application Support Analyst to join their Technology & Transformation team.You will be focused on providing 2nd and 3rd line support across key business systems, liaising with stakeholders on delivering system improvements, enhancements and testing, and you will support the Application Support Manager with ongoing development and optimisation of their applications. Specific experience with Housing Management Systems is essential. KEY RESPONSIBILITIES: - Act as 2nd and 3rd line support for key business systems.- Work with the Service Desk team to share knowledge and best practices. - Work with the Application Support Manager to identify and engage with business stakeholders to understand the business strategy and demands.- Contribute to the change and upgrade roadmap for key business systems. - Work with the Application Support Manager to plan and deliver upgrades and implementations with testing schedules and release programmes. KEY EXPERIENCE: - Experience working in Application Support/System Analysis Roles, particularly as a 2nd and/or 3rd line analyst.- Experience working with Housing Management Software, specifically with Northgate is desirable.- Experience of configuration, coding and testing within specialist applications.- Experience working with SQL databases, writing queries and stored procedures.- Experience of software testing and script development, in traditional and agile environments.- Stakeholder engagement and communication with the ability to hit the ground running in a fast-paced environment. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
01/04/2026
Full time
JOB ROLE - APPLICATION SUPPORT ANALYST LOCATION - BIRMINGHAM (3 OFFICE DAYS PER WEEK) DURATION - FIXED TERM CONTRACT (RUNNING UNTIL END OF 2026) SALARY - £51,102 We are working with a Midlands based Purpose-Led Organisation who deliver care and community services at Scale, who are looking for an Application Support Analyst to join their Technology & Transformation team.You will be focused on providing 2nd and 3rd line support across key business systems, liaising with stakeholders on delivering system improvements, enhancements and testing, and you will support the Application Support Manager with ongoing development and optimisation of their applications. Specific experience with Housing Management Systems is essential. KEY RESPONSIBILITIES: - Act as 2nd and 3rd line support for key business systems.- Work with the Service Desk team to share knowledge and best practices. - Work with the Application Support Manager to identify and engage with business stakeholders to understand the business strategy and demands.- Contribute to the change and upgrade roadmap for key business systems. - Work with the Application Support Manager to plan and deliver upgrades and implementations with testing schedules and release programmes. KEY EXPERIENCE: - Experience working in Application Support/System Analysis Roles, particularly as a 2nd and/or 3rd line analyst.- Experience working with Housing Management Software, specifically with Northgate is desirable.- Experience of configuration, coding and testing within specialist applications.- Experience working with SQL databases, writing queries and stored procedures.- Experience of software testing and script development, in traditional and agile environments.- Stakeholder engagement and communication with the ability to hit the ground running in a fast-paced environment. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
We have an exciting now role here at Altro, operating within the IT Department, this role delivers and supports the core applications within ERP and Digital, driving change and process improvements across the company. This is a permanent, full time, hybrid working role (3 days a week working from our Letchworth Garden City, Hertfordshire head office). So, what will you be doing? The ERP Digital Analyst will be responsible for providing first-line support and maintenance for ERP and integration with Altro Digital technologies. This role involves assisting with system configuration, user training, and troubleshooting to ensure smooth operation and user satisfaction. The role will also identify waste elimination opportunities between ERP and Altro Digital technologies. Role and Responsibilities include: Provide first-line support to ERP users, resolving basic issues, handling inquiries, and escalating complex issues as needed. Assist in the configuration and maintenance of ERP systems to ensure optimal performance. Assist in data entry, validation, and maintenance within the ERP system to ensure data accuracy. Conduct user training sessions and create educational documentation to help users effectively utilise the systems. Ensure the ITSM system is kept up to date and users are regularly informed about ticket status Collaborate with senior analysts and the IT team to identify and resolve common support issues. Participate in process improvement initiatives to enhance system efficiency and user experience. Monitor system performance and report any issues to the ERP Lead. Assist with troubleshooting, configuration, and basic administration of digital tools and applications used across departments where data from ERP system has been integrated. Collaborate with other members of the IT Team on new projects and rollouts, helping with testing, training, and user onboarding. Document common issues and resolutions to build a knowledge base for digital technology support. Participate in regular training sessions to stay updated on new digital tools, security protocols, and best practices. Support the implementation of additional digitalisation software in the end-2-end process Identifies opportunities for process optimization and operational efficiency between ERP and Digital application platforms As well as an exciting opportunity and a competitive salary, what do we have offer Starting holiday entitlement of 25 days, with the option to buy more Defined contribution pension scheme Life assurance from day one Occupational Sick Pay and onsite Occupational Health Service Confidential 24-hour life management and personal support service for you and your family Enhanced family-friendly benefits, including Maternity, Paternity, and Shared Parental Leave Free eye tests for all employees A paid day off each year for volunteering Free car parking at all our sites Long service awards Learning and Development support, regardless of your career stage Various social events, including the company Christmas party Retirement advice and support So, who are Altro? Altro are a leading British manufacturer and supplier of premium flooring and wall cladding systems. Since 1919, we ve been transforming spaces to enhance people s emotional and physical wellbeing. As a family-owned business, we care deeply about our team, our customers, and the quality of our work. Head to our?Life_at_altro?and?Life_at_Autoglym?Instagram pages to find out more about , and ? Why Join Us At Altro, we believe in continuous improvement and adding value to the customer experience. We offer a supportive environment where you can grow and make a real impact. Plus, you ll be part of a team that truly cares about what we do and each other. Everyone is welcome at?Altro?for who?they are, no matter what?their background?is?or how?they identify.? We appreciate that everyone is different and with that diverse uniqueness we can all thrive. We don t want you to just work here.? We want you to belong here. Ready to Apply If you re ready to take on this exciting challenge and be part of a company that values your contributions, we d love to hear from you!
01/04/2026
Full time
We have an exciting now role here at Altro, operating within the IT Department, this role delivers and supports the core applications within ERP and Digital, driving change and process improvements across the company. This is a permanent, full time, hybrid working role (3 days a week working from our Letchworth Garden City, Hertfordshire head office). So, what will you be doing? The ERP Digital Analyst will be responsible for providing first-line support and maintenance for ERP and integration with Altro Digital technologies. This role involves assisting with system configuration, user training, and troubleshooting to ensure smooth operation and user satisfaction. The role will also identify waste elimination opportunities between ERP and Altro Digital technologies. Role and Responsibilities include: Provide first-line support to ERP users, resolving basic issues, handling inquiries, and escalating complex issues as needed. Assist in the configuration and maintenance of ERP systems to ensure optimal performance. Assist in data entry, validation, and maintenance within the ERP system to ensure data accuracy. Conduct user training sessions and create educational documentation to help users effectively utilise the systems. Ensure the ITSM system is kept up to date and users are regularly informed about ticket status Collaborate with senior analysts and the IT team to identify and resolve common support issues. Participate in process improvement initiatives to enhance system efficiency and user experience. Monitor system performance and report any issues to the ERP Lead. Assist with troubleshooting, configuration, and basic administration of digital tools and applications used across departments where data from ERP system has been integrated. Collaborate with other members of the IT Team on new projects and rollouts, helping with testing, training, and user onboarding. Document common issues and resolutions to build a knowledge base for digital technology support. Participate in regular training sessions to stay updated on new digital tools, security protocols, and best practices. Support the implementation of additional digitalisation software in the end-2-end process Identifies opportunities for process optimization and operational efficiency between ERP and Digital application platforms As well as an exciting opportunity and a competitive salary, what do we have offer Starting holiday entitlement of 25 days, with the option to buy more Defined contribution pension scheme Life assurance from day one Occupational Sick Pay and onsite Occupational Health Service Confidential 24-hour life management and personal support service for you and your family Enhanced family-friendly benefits, including Maternity, Paternity, and Shared Parental Leave Free eye tests for all employees A paid day off each year for volunteering Free car parking at all our sites Long service awards Learning and Development support, regardless of your career stage Various social events, including the company Christmas party Retirement advice and support So, who are Altro? Altro are a leading British manufacturer and supplier of premium flooring and wall cladding systems. Since 1919, we ve been transforming spaces to enhance people s emotional and physical wellbeing. As a family-owned business, we care deeply about our team, our customers, and the quality of our work. Head to our?Life_at_altro?and?Life_at_Autoglym?Instagram pages to find out more about , and ? Why Join Us At Altro, we believe in continuous improvement and adding value to the customer experience. We offer a supportive environment where you can grow and make a real impact. Plus, you ll be part of a team that truly cares about what we do and each other. Everyone is welcome at?Altro?for who?they are, no matter what?their background?is?or how?they identify.? We appreciate that everyone is different and with that diverse uniqueness we can all thrive. We don t want you to just work here.? We want you to belong here. Ready to Apply If you re ready to take on this exciting challenge and be part of a company that values your contributions, we d love to hear from you!
Business Analyst - National company - Birmingham hybrid - Up to 45K plus bens Stratospherec have an opportunity for a Business Analyst with at least 3 years commercial experience to join one of its clients working for a Family Centred Services company in Birmingham in the West Midlands. As part of its ongoing mission to strengthen its services and systems our client is looking for an experienced Business Analyst to join its dynamic Programme and Project Management team. As a Business Analyst you will play a direct role in improving services for families and young people as part of a forward-thinking digital team that values innovation, efficiency, and social impact. You will play an essential role in supporting the successful delivery of business change initiatives across the company. Working closely with project managers, developers, and stakeholders, you will be responsible for gathering, analysing, and translating business requirements into actionable solutions. This position requires strong communication, stakeholder management, and documentation skills, as well as a keen understanding of business processes and IT systems. This will be a hybrid role based 2 to 3 times a week in the company s central Birmingham office close to rail and transport links. Key Responsibilities • Gather and analyse business requirements throughout the full lifecycle. • Conduct workshops, interviews, and prototyping sessions to capture stakeholder needs. • Produce functional and non-functional specifications, user stories, and other documentation. • Support Agile software development and project delivery teams. • Assist with User Acceptance Testing (UAT) and business readiness activities. • Collaborate with project managers to manage scope, changes, and deliverables. • Ensure compliance with regulatory conduct rules. • Facilitate positive change by embedding improved processes and solutions. Skills & Experience • 3 5+ years of experience as a Business Analyst. • Educated to degree level or equivalent experience, with strong Maths and English skills. • Proficient in requirements gathering from diverse stakeholder groups. • Strong stakeholder management and influencing skills. • Excellent communication and documentation skills. • Experienced in Agile, Waterfall, or hybrid delivery methodologies. • Skilled in creating user stories, epics, and maintaining product backlogs. • Experienced in process mapping tools (e.g., Visio, Lucidchart, Draw.io). • Familiar with BPMN standards and process modelling techniques. • Confident with O365 tools including Word, Excel, Teams, PowerPoint, and Outlook. • Industry-recognised qualifications in business analysis are a plus. • Ability to work independently and collaboratively in fast-paced project environments. This role is offering a competitive salary and benefits package up to 45K plus excellent benefits, opportunities for personal growth, training, and professional development and a flexible, supportive working environment.
01/04/2026
Full time
Business Analyst - National company - Birmingham hybrid - Up to 45K plus bens Stratospherec have an opportunity for a Business Analyst with at least 3 years commercial experience to join one of its clients working for a Family Centred Services company in Birmingham in the West Midlands. As part of its ongoing mission to strengthen its services and systems our client is looking for an experienced Business Analyst to join its dynamic Programme and Project Management team. As a Business Analyst you will play a direct role in improving services for families and young people as part of a forward-thinking digital team that values innovation, efficiency, and social impact. You will play an essential role in supporting the successful delivery of business change initiatives across the company. Working closely with project managers, developers, and stakeholders, you will be responsible for gathering, analysing, and translating business requirements into actionable solutions. This position requires strong communication, stakeholder management, and documentation skills, as well as a keen understanding of business processes and IT systems. This will be a hybrid role based 2 to 3 times a week in the company s central Birmingham office close to rail and transport links. Key Responsibilities • Gather and analyse business requirements throughout the full lifecycle. • Conduct workshops, interviews, and prototyping sessions to capture stakeholder needs. • Produce functional and non-functional specifications, user stories, and other documentation. • Support Agile software development and project delivery teams. • Assist with User Acceptance Testing (UAT) and business readiness activities. • Collaborate with project managers to manage scope, changes, and deliverables. • Ensure compliance with regulatory conduct rules. • Facilitate positive change by embedding improved processes and solutions. Skills & Experience • 3 5+ years of experience as a Business Analyst. • Educated to degree level or equivalent experience, with strong Maths and English skills. • Proficient in requirements gathering from diverse stakeholder groups. • Strong stakeholder management and influencing skills. • Excellent communication and documentation skills. • Experienced in Agile, Waterfall, or hybrid delivery methodologies. • Skilled in creating user stories, epics, and maintaining product backlogs. • Experienced in process mapping tools (e.g., Visio, Lucidchart, Draw.io). • Familiar with BPMN standards and process modelling techniques. • Confident with O365 tools including Word, Excel, Teams, PowerPoint, and Outlook. • Industry-recognised qualifications in business analysis are a plus. • Ability to work independently and collaboratively in fast-paced project environments. This role is offering a competitive salary and benefits package up to 45K plus excellent benefits, opportunities for personal growth, training, and professional development and a flexible, supportive working environment.