Business Analyst (SAS) Inside IR35 | £400 per day | Hybrid (2 days on site) Locations: London, Leeds, Manchester, Birmingham, or Newcastle Overview We're seeking an experienced Business Analyst with SAS programming expertise to join a data and analytics team supporting key business reporting activities. The role is responsible for understanding business requirements, translating them into technical specifications, and ensuring the reliability and continuous improvement of SAS-based data processes and reporting outputs. You'll play a vital role in supporting BAU operations, resolving data issues, and contributing to change initiatives that enhance SAS systems and analytical workflows. Key Responsibilities Engage with stakeholders to gather and document business, reporting, and data requirements. Translate business needs into technical specifications for SAS-based solutions. Support and maintain existing SAS processes, ensuring data accuracy and performance reliability. Conduct troubleshooting and root-cause analysis of SAS job failures and data discrepancies. Deliver improvements to reporting workflows and data processes. Collaborate with data engineers, analysts, and business teams to deliver impactful insights. Technical Skills and Experience Proven experience working with SAS (Base, SAS Enterprise Guide, or SAS Studio). Ability to read SAS logs , debug code, and resolve process failures. Strong SQL skills for data extraction, transformation, and validation. Understanding of ETL pipelines , data warehousing, and data modelling. Exposure to other analytics tools such as Python or Power BI (desirable). SAS certifications (Base/Advanced Programmer) are advantageous but not essential. Business and Analytical Skills Strong analytical thinking with the ability to interrogate and interpret complex datasets. Skilled in documenting business requirements, user stories, and functional specifications . Ability to translate technical outputs into clear, actionable business insights. Experience working within data-driven projects or reporting environments. Soft Skills Excellent verbal and written communication skills. Strong stakeholder management across technical and non-technical teams. Organised, detail-focused, and capable of working in time-critical settings. Security and Compliance SC Clearance required. Candidates without current clearance must be eligible for SC vetting .
01/04/2026
Contractor
Business Analyst (SAS) Inside IR35 | £400 per day | Hybrid (2 days on site) Locations: London, Leeds, Manchester, Birmingham, or Newcastle Overview We're seeking an experienced Business Analyst with SAS programming expertise to join a data and analytics team supporting key business reporting activities. The role is responsible for understanding business requirements, translating them into technical specifications, and ensuring the reliability and continuous improvement of SAS-based data processes and reporting outputs. You'll play a vital role in supporting BAU operations, resolving data issues, and contributing to change initiatives that enhance SAS systems and analytical workflows. Key Responsibilities Engage with stakeholders to gather and document business, reporting, and data requirements. Translate business needs into technical specifications for SAS-based solutions. Support and maintain existing SAS processes, ensuring data accuracy and performance reliability. Conduct troubleshooting and root-cause analysis of SAS job failures and data discrepancies. Deliver improvements to reporting workflows and data processes. Collaborate with data engineers, analysts, and business teams to deliver impactful insights. Technical Skills and Experience Proven experience working with SAS (Base, SAS Enterprise Guide, or SAS Studio). Ability to read SAS logs , debug code, and resolve process failures. Strong SQL skills for data extraction, transformation, and validation. Understanding of ETL pipelines , data warehousing, and data modelling. Exposure to other analytics tools such as Python or Power BI (desirable). SAS certifications (Base/Advanced Programmer) are advantageous but not essential. Business and Analytical Skills Strong analytical thinking with the ability to interrogate and interpret complex datasets. Skilled in documenting business requirements, user stories, and functional specifications . Ability to translate technical outputs into clear, actionable business insights. Experience working within data-driven projects or reporting environments. Soft Skills Excellent verbal and written communication skills. Strong stakeholder management across technical and non-technical teams. Organised, detail-focused, and capable of working in time-critical settings. Security and Compliance SC Clearance required. Candidates without current clearance must be eligible for SC vetting .
Sellick Partnership
Newcastle Upon Tyne, Tyne And Wear
Junior IT Business Analyst Newcastle upon Tyne 45,000 1 Year Fixed Term Hybrid working (circa 1 day per week in the office) Sellick Partnership are once again partnering with our long-standing private sector client to recruit a Junior IT Business Analyst on a 1 year fixed term contract. As a Junior IT Business Analyst, you will support the IT BA team to understand business problems, contribute to digital transformation, documenting requirements and mapping processes across the organisation. You will have the opportunity to learn core BA methodologies working with an experienced team of analysts, project managers and solution architects. Responsibilities: Work with senior BA's, wider IT team and senior stakeholders to understand challenges and explore solutions. Participation in workshops, discussions and meetings to capture information accurately and understand business needs. Assist with reviewing project and supplier documentation. Maintaining and creating documentation such as process flows, workshop outputs and requirements lists. Support with testing activities including defect tracking and test case preparation. What we are looking for: Ideally you are in a Business Analyst role at the moment with a willingness to learn and progress. Exposure to tools such as Jira, confluence or equivalent. Strong communication skills and ability to liaise with wider technical teams/ senior stakeholders. Understanding of Agile and Waterfall methodologies. Exposure to IT, data or business processes. Please submit an application if you are interested in hearing more about the role and seeing the full job spec. The role closes for applications on the 20th March so please don't delay with your application. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
31/03/2026
Full time
Junior IT Business Analyst Newcastle upon Tyne 45,000 1 Year Fixed Term Hybrid working (circa 1 day per week in the office) Sellick Partnership are once again partnering with our long-standing private sector client to recruit a Junior IT Business Analyst on a 1 year fixed term contract. As a Junior IT Business Analyst, you will support the IT BA team to understand business problems, contribute to digital transformation, documenting requirements and mapping processes across the organisation. You will have the opportunity to learn core BA methodologies working with an experienced team of analysts, project managers and solution architects. Responsibilities: Work with senior BA's, wider IT team and senior stakeholders to understand challenges and explore solutions. Participation in workshops, discussions and meetings to capture information accurately and understand business needs. Assist with reviewing project and supplier documentation. Maintaining and creating documentation such as process flows, workshop outputs and requirements lists. Support with testing activities including defect tracking and test case preparation. What we are looking for: Ideally you are in a Business Analyst role at the moment with a willingness to learn and progress. Exposure to tools such as Jira, confluence or equivalent. Strong communication skills and ability to liaise with wider technical teams/ senior stakeholders. Understanding of Agile and Waterfall methodologies. Exposure to IT, data or business processes. Please submit an application if you are interested in hearing more about the role and seeing the full job spec. The role closes for applications on the 20th March so please don't delay with your application. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
DGH Recruitment Ltd
Newcastle Upon Tyne, Tyne And Wear
Cyber Security Analyst DGH Recruitment are currently recruiting on behalf of a leading client in the professional services industry who require a Cyber Security Analyst to join the firm in Newcastle. The scope of the Information Security function includes all strategic security planning and control oversight to ensure effective risk mitigation takes place within the firm. The team operates a number of security solutions directly, such as anti-malware solutions, Internet security proxy servers, and the vulnerability scanning platforms. Key Responsibilities: Review, action, and escalate, any unusual event behaviour identified. Assist with development and maintenance of the Firm-wide security infrastructure configuration, policies and procedures, identifying improvements to procedures, and reporting on incidents. Actively promote security governance in support of the Information Security policies, to ensure appropriate measures are taken to secure the Firm's confidentiality and integrity. Encourage cooperative working with all business functions to achieve shared goals, ensuring skills transfer and technical security awareness within the teams. This includes writing process documents and conducting training. Key Skills and Experience: At least 5 years' experience working within Information Security infrastructure or vocation to move from another technical discipline. Proven ability to adapt quickly to emerging threats or new information, shifting focus as needed. Demonstrated expertise in Microsoft 365 Defender and Azure Sentinel for detecting, investigating, and responding to suspicious behaviors and anomalous activities. Familiarity with endpoint security solutions and security infrastructure, including EDR, vulnerability management tools, DLP solutions, and removable media encryption. Working knowledge of cloud based web and email filtering solutions such as , Zscaler, Mimecast, Proofpoint, or Cisco. Experience with securing cloud environments (AWS, Azure, GCP), including configuration management, identity and access controls, monitoring, and incident response. Familiarity with cloud security tools (e.g., Microsoft Defender for Cloud, AWS Security Hub), and cloud compliance frameworks (e.g., CIS, CSA CCM) is highly desirable. Experience with security automation and orchestration, including the use of scripting languages (such as PowerShell or Python) and SOAR platforms to streamline incident response, automate repetitive tasks, and enhance overall security operations. Strong knowledge of security technologies (e.g., firewalls, IDS/IPS, EDR, SIEM) Technical bachelor's degree or equivalent IT / Information Security experience (required) Security-related certification e.g. CompTIA Security+, GSEC, CISSP, CISA, CCSP (preferred). Good understanding of security frameworks such as ISO 27001, NIST, Mitre (preferred) Cyber Security Analyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
31/03/2026
Full time
Cyber Security Analyst DGH Recruitment are currently recruiting on behalf of a leading client in the professional services industry who require a Cyber Security Analyst to join the firm in Newcastle. The scope of the Information Security function includes all strategic security planning and control oversight to ensure effective risk mitigation takes place within the firm. The team operates a number of security solutions directly, such as anti-malware solutions, Internet security proxy servers, and the vulnerability scanning platforms. Key Responsibilities: Review, action, and escalate, any unusual event behaviour identified. Assist with development and maintenance of the Firm-wide security infrastructure configuration, policies and procedures, identifying improvements to procedures, and reporting on incidents. Actively promote security governance in support of the Information Security policies, to ensure appropriate measures are taken to secure the Firm's confidentiality and integrity. Encourage cooperative working with all business functions to achieve shared goals, ensuring skills transfer and technical security awareness within the teams. This includes writing process documents and conducting training. Key Skills and Experience: At least 5 years' experience working within Information Security infrastructure or vocation to move from another technical discipline. Proven ability to adapt quickly to emerging threats or new information, shifting focus as needed. Demonstrated expertise in Microsoft 365 Defender and Azure Sentinel for detecting, investigating, and responding to suspicious behaviors and anomalous activities. Familiarity with endpoint security solutions and security infrastructure, including EDR, vulnerability management tools, DLP solutions, and removable media encryption. Working knowledge of cloud based web and email filtering solutions such as , Zscaler, Mimecast, Proofpoint, or Cisco. Experience with securing cloud environments (AWS, Azure, GCP), including configuration management, identity and access controls, monitoring, and incident response. Familiarity with cloud security tools (e.g., Microsoft Defender for Cloud, AWS Security Hub), and cloud compliance frameworks (e.g., CIS, CSA CCM) is highly desirable. Experience with security automation and orchestration, including the use of scripting languages (such as PowerShell or Python) and SOAR platforms to streamline incident response, automate repetitive tasks, and enhance overall security operations. Strong knowledge of security technologies (e.g., firewalls, IDS/IPS, EDR, SIEM) Technical bachelor's degree or equivalent IT / Information Security experience (required) Security-related certification e.g. CompTIA Security+, GSEC, CISSP, CISA, CCSP (preferred). Good understanding of security frameworks such as ISO 27001, NIST, Mitre (preferred) Cyber Security Analyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
Informed Recruitment
Newcastle Upon Tyne, Tyne And Wear
Are you an experienced Business Analyst with the ability to drive operational efficiencies? Would you like to supercharge your career by working on an entire transformation programme from service design to digital transformation? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Business Analyst to lead on formulating, developing, and taking responsibility for end-to-end business solutions within a change portfolio. As a specialist provider of resource to the Property & Associated Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference and gain experience as part of modern environment championing continual improvement. The purpose of the role will be to play a pivotal part all business analysis facets of large or complex business change and technology programmes and shape the associated business outcomes. Your day-to-day responsibilities will include driving the business goals ensuring that they are understood and documented; Completing robust analysis in line with the overall delivery plan; stakeholder engagement & analysis; requirement gathering ensuring robust elicitation & validation; translating business requirement into functional & technical specifications by engaging with internal & external stakeholders; improving existing business processes; artefact production; solution support; user acceptance testing, and change impact assessments amongst other responsibilities. Must Have Demonstrable commercial experience of effectively working independently as a Business Analyst Stakeholder Engagement and Requirement Elicitation Experience of Business Process Mapping and capturing user stories Experienced in overseeing UAT sessions, ensuring alignment between requirements and test scenarios Experience of a variety of analysis techniques such as SWOT, Pestle MoSCoW, etc A base of formal Business Analysis certification such as BCS Foundation, or evidence of working towards BCS/ISEB Diploma (or similar level of accreditation) Nice to Have Power BI/ Power Platform Knowledge/Experience of Change Management or Continuous Improvement methodologies, tools, and techniques Business case development Ideally a blend of methodology experience covering Agile and more iterative Waterfall projects. Additional certification such as PRINCE Foundation, PMP, Agile, ITIL, etc. As an individual you will have excellent problem-solving skills and attention to detail, be a self-starter, driven, and comfortable with taking responsibility for change and delivery. You will have excellent interpersonal skills, the ability to think on your feet and be ultimately goal orientated. The role is offered on an initial 18-month fixed term salaried contract with scope to run and, alongside a competitive salary, you will receive a generous a benefits package that includes bonus scheme, generous employer pension, flexible working, generous leave entitlement, life/health insurance and professional development. The role will be predominantly remote, with a requirement for some onsite meetings in Carlisle during the first few months. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation continually looking to provide a better service to customers. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
31/03/2026
Full time
Are you an experienced Business Analyst with the ability to drive operational efficiencies? Would you like to supercharge your career by working on an entire transformation programme from service design to digital transformation? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Business Analyst to lead on formulating, developing, and taking responsibility for end-to-end business solutions within a change portfolio. As a specialist provider of resource to the Property & Associated Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference and gain experience as part of modern environment championing continual improvement. The purpose of the role will be to play a pivotal part all business analysis facets of large or complex business change and technology programmes and shape the associated business outcomes. Your day-to-day responsibilities will include driving the business goals ensuring that they are understood and documented; Completing robust analysis in line with the overall delivery plan; stakeholder engagement & analysis; requirement gathering ensuring robust elicitation & validation; translating business requirement into functional & technical specifications by engaging with internal & external stakeholders; improving existing business processes; artefact production; solution support; user acceptance testing, and change impact assessments amongst other responsibilities. Must Have Demonstrable commercial experience of effectively working independently as a Business Analyst Stakeholder Engagement and Requirement Elicitation Experience of Business Process Mapping and capturing user stories Experienced in overseeing UAT sessions, ensuring alignment between requirements and test scenarios Experience of a variety of analysis techniques such as SWOT, Pestle MoSCoW, etc A base of formal Business Analysis certification such as BCS Foundation, or evidence of working towards BCS/ISEB Diploma (or similar level of accreditation) Nice to Have Power BI/ Power Platform Knowledge/Experience of Change Management or Continuous Improvement methodologies, tools, and techniques Business case development Ideally a blend of methodology experience covering Agile and more iterative Waterfall projects. Additional certification such as PRINCE Foundation, PMP, Agile, ITIL, etc. As an individual you will have excellent problem-solving skills and attention to detail, be a self-starter, driven, and comfortable with taking responsibility for change and delivery. You will have excellent interpersonal skills, the ability to think on your feet and be ultimately goal orientated. The role is offered on an initial 18-month fixed term salaried contract with scope to run and, alongside a competitive salary, you will receive a generous a benefits package that includes bonus scheme, generous employer pension, flexible working, generous leave entitlement, life/health insurance and professional development. The role will be predominantly remote, with a requirement for some onsite meetings in Carlisle during the first few months. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation continually looking to provide a better service to customers. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Ready to launch your career in Cyber Security? The UK is facing a critical shortage of skilled cyber professionals, creating outstanding opportunities for people who want a secure, high-growth career. Whether you're completely new to tech or looking to switch careers, our Cyber Security Career Programme is built to get you job-ready - with a guaranteed role on completion. Why choose this programme? We don't just teach theory. We train you through real-world scenarios, globally recognised certifications, and guided mentorship so you gain the confidence and credibility our end employers are actively searching for. What's included: 100+ hours of live, instructor-led online training 4 industry-recognised certifications Microsoft Azure Fundamentals CompTIA Security+ CompTIA CySA+ Forescout FSCA (exam resit included) Hands-on project work that mirrors real business challenges Job guarantee we connect you directly with our partner employers to secure your first role in I.T. Your investment: Course cost: £2,795 Payment plan: £232.91 per month (interest-free) 100% refund if you're not offered a job after completing the programme No experience? No problem. You don't need a technical background. If you have determination, good communication skills and a passion for a stable, future-proof career, we'll help you get there step by step. Take control of your future. Click 'Apply Now' and start your journey into a career that offers progression, purpose and long-term security.
17/03/2026
Full time
Ready to launch your career in Cyber Security? The UK is facing a critical shortage of skilled cyber professionals, creating outstanding opportunities for people who want a secure, high-growth career. Whether you're completely new to tech or looking to switch careers, our Cyber Security Career Programme is built to get you job-ready - with a guaranteed role on completion. Why choose this programme? We don't just teach theory. We train you through real-world scenarios, globally recognised certifications, and guided mentorship so you gain the confidence and credibility our end employers are actively searching for. What's included: 100+ hours of live, instructor-led online training 4 industry-recognised certifications Microsoft Azure Fundamentals CompTIA Security+ CompTIA CySA+ Forescout FSCA (exam resit included) Hands-on project work that mirrors real business challenges Job guarantee we connect you directly with our partner employers to secure your first role in I.T. Your investment: Course cost: £2,795 Payment plan: £232.91 per month (interest-free) 100% refund if you're not offered a job after completing the programme No experience? No problem. You don't need a technical background. If you have determination, good communication skills and a passion for a stable, future-proof career, we'll help you get there step by step. Take control of your future. Click 'Apply Now' and start your journey into a career that offers progression, purpose and long-term security.
Nextech Group Ltd
Newcastle Upon Tyne, Tyne And Wear
Infrastructure Analyst Location: Newcastle Are you an experienced IT professional with a passion for infrastructure and support? This is a great opportunity to join a forward-thinking professional services firm, where you'll play a key role in supporting business-critical systems and driving IT improvements. You'll get to work with a wide range of technologies, from Citrix and Visualfiles to cloud, storage, and backup solutions, while contributing to exciting infrastructure projects that shape the future of the firm's IT environment. What You'll Be Doing Acting as a trusted point of contact, delivering excellent customer service across the business. Supporting and maintaining Citrix environments, Visualfiles, storage, and backup solutions. Providing 2nd/3rd line support for infrastructure-related incidents and requests. Monitoring and managing servers, storage, and networks across multiple office locations. Ensuring backup, recovery, and security measures are in place to meet compliance standards (GDPR, ISO 27001). Getting involved in infrastructure projects, upgrades, and system improvements. What We're Looking For Solid knowledge of Windows Server, Active Directory, Group Policy, networking. Strong hands-on experience with Citrix Virtual Apps/Desktops. Background in Visualfiles administration/support. Experience with storage (SAN), backup tools (Veeam, Commvault), and virtualisation (VMware/Hyper-V). Previous experience working in a professional services or legal environment. Strong communicator, problem solver, and team player. Full, clean UK driver's licence. Nice to Have Certifications such as Citrix Certified Associate or Microsoft Certified: Azure Administrator . Knowledge of Microsoft Azure or other cloud platforms. Familiarity with ITIL practices and service management tools. Exposure to other case management/legal applications (e.g., SOS). Why Apply? Chance to work on both day-to-day support and strategic IT projects . Wide technical exposure in a professional, supportive environment. Real opportunity to influence the IT roadmap and contribute to long-term business goals. We are looking to arrange interviews for as soon as possible, so if this role is of interest please apply ASAP!
07/10/2025
Full time
Infrastructure Analyst Location: Newcastle Are you an experienced IT professional with a passion for infrastructure and support? This is a great opportunity to join a forward-thinking professional services firm, where you'll play a key role in supporting business-critical systems and driving IT improvements. You'll get to work with a wide range of technologies, from Citrix and Visualfiles to cloud, storage, and backup solutions, while contributing to exciting infrastructure projects that shape the future of the firm's IT environment. What You'll Be Doing Acting as a trusted point of contact, delivering excellent customer service across the business. Supporting and maintaining Citrix environments, Visualfiles, storage, and backup solutions. Providing 2nd/3rd line support for infrastructure-related incidents and requests. Monitoring and managing servers, storage, and networks across multiple office locations. Ensuring backup, recovery, and security measures are in place to meet compliance standards (GDPR, ISO 27001). Getting involved in infrastructure projects, upgrades, and system improvements. What We're Looking For Solid knowledge of Windows Server, Active Directory, Group Policy, networking. Strong hands-on experience with Citrix Virtual Apps/Desktops. Background in Visualfiles administration/support. Experience with storage (SAN), backup tools (Veeam, Commvault), and virtualisation (VMware/Hyper-V). Previous experience working in a professional services or legal environment. Strong communicator, problem solver, and team player. Full, clean UK driver's licence. Nice to Have Certifications such as Citrix Certified Associate or Microsoft Certified: Azure Administrator . Knowledge of Microsoft Azure or other cloud platforms. Familiarity with ITIL practices and service management tools. Exposure to other case management/legal applications (e.g., SOS). Why Apply? Chance to work on both day-to-day support and strategic IT projects . Wide technical exposure in a professional, supportive environment. Real opportunity to influence the IT roadmap and contribute to long-term business goals. We are looking to arrange interviews for as soon as possible, so if this role is of interest please apply ASAP!
Business Analyst Newcastle upon Tyne, Tyne & Wear Salary negotiable and dependent on experience. An opportunity to join an exciting organisation as a Business Analyst. The purpose of the role you will be reporting to the Head of IT, the Business Analyst support the successful rollout of a new ERP instance and the wider transformation/assessment of business systems across the company. Acting as the interface between the IT team and the individual business units, the role will be instrumental in gathering, analysing and translating operational requirements into fit for purpose technical solutions. This role is pivotal in ensuring business needs are met through correct selection of internal software platforms. Working closely with IT you will look to drive improvements to internal processes and help improve or replace legacy systems used by the company. To act independently and as part of the team as a Business Analyst. To establish good working relationships across the business including business support functions, Projects, Business development and Engineering. Main Duties & Responsibilities: Gather information on systems (on prem/cloud) used by multiple business units. Analyse current systems, particularly in preparation for deployment of the new ERP instance. Create clear and concise documentation of processes. This will include functional specifications and technical requirements. Act as a liaison between business teams and technical resources throughout project delivery. Support configuration, training, and successful go-live of the new ERP platform and other systems across the business. Assist departments (e.g. HR, Business Development) in selecting best in class systems and phasing out legacy platforms. Identify opportunities for process automation and key system(s) reporting. Work with external suppliers to ensure timely delivery of solutions Qualifications, Skills and Experience: Skills/Experience Proven experience in a Business Analyst or Systems Analyst role. This will ideally have been in a manufacturing or engineering environment. Strong understanding of ERP systems (Epicor experience desirable). Demonstrable ability to bridge the gap between non-technical stakeholders and technical teams. Experience with HR software solutions and awareness of their integration into other internal systems. Skilled in requirements gathering, business process mapping and writing functional specifications. Strong analytical, problem solving and documentation capabilities. Desirable Skills/Experience Experience with HRIS platforms Exposure to reporting tools such as Power BI Understanding of data integrations and workflow automation Familiarity with SharePoint Exposure to SQL and associated database tools. Knowledge of data security and working in regulated environments Competitive remuneration package offered. Salary negotiable and dependent on experience. If you feel that you have the necessary skills and experience, we would like to hear from you.
03/10/2025
Full time
Business Analyst Newcastle upon Tyne, Tyne & Wear Salary negotiable and dependent on experience. An opportunity to join an exciting organisation as a Business Analyst. The purpose of the role you will be reporting to the Head of IT, the Business Analyst support the successful rollout of a new ERP instance and the wider transformation/assessment of business systems across the company. Acting as the interface between the IT team and the individual business units, the role will be instrumental in gathering, analysing and translating operational requirements into fit for purpose technical solutions. This role is pivotal in ensuring business needs are met through correct selection of internal software platforms. Working closely with IT you will look to drive improvements to internal processes and help improve or replace legacy systems used by the company. To act independently and as part of the team as a Business Analyst. To establish good working relationships across the business including business support functions, Projects, Business development and Engineering. Main Duties & Responsibilities: Gather information on systems (on prem/cloud) used by multiple business units. Analyse current systems, particularly in preparation for deployment of the new ERP instance. Create clear and concise documentation of processes. This will include functional specifications and technical requirements. Act as a liaison between business teams and technical resources throughout project delivery. Support configuration, training, and successful go-live of the new ERP platform and other systems across the business. Assist departments (e.g. HR, Business Development) in selecting best in class systems and phasing out legacy platforms. Identify opportunities for process automation and key system(s) reporting. Work with external suppliers to ensure timely delivery of solutions Qualifications, Skills and Experience: Skills/Experience Proven experience in a Business Analyst or Systems Analyst role. This will ideally have been in a manufacturing or engineering environment. Strong understanding of ERP systems (Epicor experience desirable). Demonstrable ability to bridge the gap between non-technical stakeholders and technical teams. Experience with HR software solutions and awareness of their integration into other internal systems. Skilled in requirements gathering, business process mapping and writing functional specifications. Strong analytical, problem solving and documentation capabilities. Desirable Skills/Experience Experience with HRIS platforms Exposure to reporting tools such as Power BI Understanding of data integrations and workflow automation Familiarity with SharePoint Exposure to SQL and associated database tools. Knowledge of data security and working in regulated environments Competitive remuneration package offered. Salary negotiable and dependent on experience. If you feel that you have the necessary skills and experience, we would like to hear from you.
We're seeking a skilled Business Analyst to support a public sector programme focused on maintaining and enhancing a business critical legacy system. This internal service is used to manage claims related to a UK government benefit. In this role you will be required to implement a number of regulatory changes to the system and ensure processes are as efficient as possible as well as full compliance with the new changes. Key Responsibilities: Assess and support incoming change requests Facilitate 3 Amigos sessions and requirement elaboration workshops Create and manage tickets and maintain the product backlog Conduct process mapping and user journey mapping Facilitate workshops to clarify and gather requirements Identify and manage stakeholders effectively Provide technical insight where beneficial to support delivery The Ideal Candidate will have the following: Strong experience as a Business Analyst with system upgrades/enhancements - specifically around regulatory changes Excellent facilitation and communication skills Familiarity with Agile delivery practices Technical understanding of systems (Java experience is advantageous) Located around the Newcastle Upon-Tyne area as you will be required to be in the office three days per week. If this role sounds like a great opportunity, apply now!
02/10/2025
Contractor
We're seeking a skilled Business Analyst to support a public sector programme focused on maintaining and enhancing a business critical legacy system. This internal service is used to manage claims related to a UK government benefit. In this role you will be required to implement a number of regulatory changes to the system and ensure processes are as efficient as possible as well as full compliance with the new changes. Key Responsibilities: Assess and support incoming change requests Facilitate 3 Amigos sessions and requirement elaboration workshops Create and manage tickets and maintain the product backlog Conduct process mapping and user journey mapping Facilitate workshops to clarify and gather requirements Identify and manage stakeholders effectively Provide technical insight where beneficial to support delivery The Ideal Candidate will have the following: Strong experience as a Business Analyst with system upgrades/enhancements - specifically around regulatory changes Excellent facilitation and communication skills Familiarity with Agile delivery practices Technical understanding of systems (Java experience is advantageous) Located around the Newcastle Upon-Tyne area as you will be required to be in the office three days per week. If this role sounds like a great opportunity, apply now!
Job Title: Solution Architect Location: Manchester OR Birmingham OR Newcastle (travel on occasion) Duration: 6 months Day Rate: £500 pd inside IR35 Clearance: SC Overview: We are looking for an experienced Solution Architect to join our team on a contract basis. The successful candidate will be responsible for designing and delivering robust, scalable, and secure solutions that align with business requirements and enterprise architecture standards. You will work closely with stakeholders, business analysts, and technical teams to ensure architectural designs are fit for purpose and effectively communicated. Key Responsibilities: Define and deliver end-to-end solution designs across multiple platforms and domains. Collaborate with business and technical stakeholders to capture requirements and translate them into architectural blueprints. Ensure alignment with enterprise architecture, governance, and compliance standards. Provide architectural oversight and guidance throughout the project lifecycle. Produce high-quality documentation and modelling using industry-standard tools. Essential Skills & Tools: Strong background in solution and enterprise architecture design. Hands-on experience with architecture and modelling tools, including: IRIS SPARX Rational Rose MagicDraw CA Erwin Modelling Infosphere DrawIO Visio Proven ability to produce architectural diagrams, models, and specifications. Excellent stakeholder engagement and communication skills. Desirable Skills: Knowledge of cloud-based architectures (AWS, Azure, or GCP). Understanding of integration patterns, APIs, and data modelling. Familiarity with security and compliance frameworks. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
02/10/2025
Full time
Job Title: Solution Architect Location: Manchester OR Birmingham OR Newcastle (travel on occasion) Duration: 6 months Day Rate: £500 pd inside IR35 Clearance: SC Overview: We are looking for an experienced Solution Architect to join our team on a contract basis. The successful candidate will be responsible for designing and delivering robust, scalable, and secure solutions that align with business requirements and enterprise architecture standards. You will work closely with stakeholders, business analysts, and technical teams to ensure architectural designs are fit for purpose and effectively communicated. Key Responsibilities: Define and deliver end-to-end solution designs across multiple platforms and domains. Collaborate with business and technical stakeholders to capture requirements and translate them into architectural blueprints. Ensure alignment with enterprise architecture, governance, and compliance standards. Provide architectural oversight and guidance throughout the project lifecycle. Produce high-quality documentation and modelling using industry-standard tools. Essential Skills & Tools: Strong background in solution and enterprise architecture design. Hands-on experience with architecture and modelling tools, including: IRIS SPARX Rational Rose MagicDraw CA Erwin Modelling Infosphere DrawIO Visio Proven ability to produce architectural diagrams, models, and specifications. Excellent stakeholder engagement and communication skills. Desirable Skills: Knowledge of cloud-based architectures (AWS, Azure, or GCP). Understanding of integration patterns, APIs, and data modelling. Familiarity with security and compliance frameworks. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Java Developer Location: Edinburgh Salary: Competitive salary and package dependent on experience. Accenture will be recruiting at the following levels: Senior Analyst, Specialist, Associate Manager. Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse abilities and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Our Advanced Technology Centre is a thriving technology and innovation hub from where we deliver high quality services to a number of private and public sector clients. You'll learn, grow and advance in an innovative culture that thrives with shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for an exciting career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our distributed team, you'll be working with ground breaking technologies and will have the opportunity to develop a wide range of new skills on the job. In our team you will learn: How to provide solutions to real world problems across a variety of industries. How to help transform leading organisations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. How best to develop your skills and hone your talents within an innovative technology environment. As a Java Developer, you will: Work as part of a team to deliver features across the technical solution with your focus being on developing Java Spring Boot based microservices. Advocate for and employ good development practices on the team such as consistent branching strategy, coding standards, Test Driven Development, Continuous Integration and Continuous Testing. Support the technical leads in crafting the separation of functional into microservices and the end to end integration and flow between technical components. Support the test automation engineers in testing the stories and features delivered both from a functional and non-functional perspective. Follow the Scrum Methodology participating actively in sprint backlog refinement, sprint planning, stand-ups, sprint review and sprint retrospective. Show more Show less Qualifications The following skills and experience are essential for this role: Have significant Java programming experience, ideally utilising Spring Boot to develop microservices. Comfortable using Linux or Unix, Configuration Management tools such as Git, Mercurial or SVN, and a modern IDE. Capable of working in an agile development environment, both as part of a team and individually. Have experience applying TDD/BDD approaches. Enjoy working in a dynamic, fast paced environment, collaborating with others, contributing to craft and estimating discussions and utilising strong collaborator leadership skills. Set yourself apart: Have worked in a client facing environment. Hold industry relevant certifications. Have led teams and/or worked across multiple projects. Have experience parsing sophisticated XML files (ideally SWIFT files). Have experience in any of the following; Apigee, API (Creation and Control / Gateway), React Framework, Nodejs, Redux, Emotion, Storybook, JBoss, GIT, Docker, NGINX, OAuth2, JWT, Spring Framework, Kafka, Oracle/Golden Gate, OpenShift, Swift Messaging Hub. What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days' vacation per year, gym subsidy, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and build lasting value across their enterprises. Visit us at ! Closing Date for Applications: 31/08/2023 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. SRG100 ATCTech RROOTS
24/09/2022
Full time
Java Developer Location: Edinburgh Salary: Competitive salary and package dependent on experience. Accenture will be recruiting at the following levels: Senior Analyst, Specialist, Associate Manager. Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse abilities and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Our Advanced Technology Centre is a thriving technology and innovation hub from where we deliver high quality services to a number of private and public sector clients. You'll learn, grow and advance in an innovative culture that thrives with shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for an exciting career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our distributed team, you'll be working with ground breaking technologies and will have the opportunity to develop a wide range of new skills on the job. In our team you will learn: How to provide solutions to real world problems across a variety of industries. How to help transform leading organisations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. How best to develop your skills and hone your talents within an innovative technology environment. As a Java Developer, you will: Work as part of a team to deliver features across the technical solution with your focus being on developing Java Spring Boot based microservices. Advocate for and employ good development practices on the team such as consistent branching strategy, coding standards, Test Driven Development, Continuous Integration and Continuous Testing. Support the technical leads in crafting the separation of functional into microservices and the end to end integration and flow between technical components. Support the test automation engineers in testing the stories and features delivered both from a functional and non-functional perspective. Follow the Scrum Methodology participating actively in sprint backlog refinement, sprint planning, stand-ups, sprint review and sprint retrospective. Show more Show less Qualifications The following skills and experience are essential for this role: Have significant Java programming experience, ideally utilising Spring Boot to develop microservices. Comfortable using Linux or Unix, Configuration Management tools such as Git, Mercurial or SVN, and a modern IDE. Capable of working in an agile development environment, both as part of a team and individually. Have experience applying TDD/BDD approaches. Enjoy working in a dynamic, fast paced environment, collaborating with others, contributing to craft and estimating discussions and utilising strong collaborator leadership skills. Set yourself apart: Have worked in a client facing environment. Hold industry relevant certifications. Have led teams and/or worked across multiple projects. Have experience parsing sophisticated XML files (ideally SWIFT files). Have experience in any of the following; Apigee, API (Creation and Control / Gateway), React Framework, Nodejs, Redux, Emotion, Storybook, JBoss, GIT, Docker, NGINX, OAuth2, JWT, Spring Framework, Kafka, Oracle/Golden Gate, OpenShift, Swift Messaging Hub. What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days' vacation per year, gym subsidy, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and build lasting value across their enterprises. Visit us at ! Closing Date for Applications: 31/08/2023 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. SRG100 ATCTech RROOTS
Business Analyst Location: Newcastle Career Level: (Recruiting at the following levels: Analyst, Senior Analyst, Consultant, Associate Manager) Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." -Julie Sweet, Accenture CEO. As a team: You'll learn, grow and advance in an innovative culture thatthrives on shared success, diverse ways of thinking and enables boundaryless opportunitiesthat candrive your career in new and exciting ways If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you.As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. As a Business Analyst, you will: Bridge the gap between IT and the business using data analytics to assess processes, elicit requirements and deliver data-driven recommendations and reports to executives and stakeholders Create functional designs, sequence diagrams, process flows, business rules catalogues and product backlog items to agree detailed requirements with client product owners and clearly communicate what needs to be developed and tested to the feature teams. Identify, analyse and complete complex business impact assessment across multiple business streams to understand the impact of the product/change Prepare and co-ordinate business activities to support large implementations Ensure business is operationally ready to support the target operating model Lead business change activities, building comms and designing training plans to support change Supporting Testing with reviewing scripts, triaging defects and assisting with test queries As a Business Analyst at Analyst Career Level you will; Be able to demonstrate experience operating in a business or system analyst role in either a waterfall or agile capacity, or be able to demonstrate relevant transferable experience Have an understanding of the foundations of business analysis and be able to demonstrate knowledge of the tools and techniques in the BA toolkit Understand the purpose of a BA and be able to articulate the value-add Experience of creating activity diagrams and refining user stories with teams of business representatives and technology specialists You can expect to learn; How to provide solutions to real world problems across a variety of industries. How to help transform leading organisations and communities around the world. How best to develop your skills and hone your talents within an innovative technology environment As a Business Analyst at Senior Analyst and Consultant Career Levels you will; Have the ability and expertise to operate independently in a high impact customer facing role Be able to take our customers on the journey of requirements identification and elicitation Have the experience and skill set to integrate closely with both business and technology teams and create a holistic vision of the solution that enables successful delivery Work closely with solution architects and technical architects to develop solutions to our customers problems Have experience coaching and leading junior Business Analysts Have a solid understanding of the range of Business Analysis tools and techniques and be able to demonstrate experience of their use Have experience of shaping innovative solutions to problems. As a Business Analyst at Associate Manager Career Level and above you will; Have experience coaching and leading teams of Business Analyst on large scale transformation projects Take accountability able to take a piece of work from concept through sales and delivery Have a minimum 2 years-experience in a leading or managing role within a Business Analysis function or discipline Be able to demonstrate and articulate a proven record of successful delivery and problem solving and taking others on that journey Have experience of leading on innovative solution design. Show more Show less Qualifications We are looking for experience in the following skills: Establishing and implementing mechanisms to measure and deliver benefits Ensuring that maximum improvements are made in existing and new business operations as groups of projects deliver their products into operational use Utilising one or more structured techniques for solution design such as Design Thinking, UML or BPMN The ability to understand business change needs, and can assess the business impact of those changes, capturing, analysing and documenting requirements Utilising one or more tools such as JIRA, Confluence, Visio or Excel Can demonstrate an understanding of and practical experience with either an Agile or Waterfall delivery Experience in delivering change in banking and financial services. Set yourself apart: Hold a professional BA Certification. Experience in working in Scrum, capturing and generating User Stories Experience in preparing affected business areas for transition to new ways of working What's in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days' vacation per year, gym subsidy, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Closing Date for Applications 31/08/2023 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application. ATCTech RROOTS
24/09/2022
Full time
Business Analyst Location: Newcastle Career Level: (Recruiting at the following levels: Analyst, Senior Analyst, Consultant, Associate Manager) Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." -Julie Sweet, Accenture CEO. As a team: You'll learn, grow and advance in an innovative culture thatthrives on shared success, diverse ways of thinking and enables boundaryless opportunitiesthat candrive your career in new and exciting ways If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you.As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. As a Business Analyst, you will: Bridge the gap between IT and the business using data analytics to assess processes, elicit requirements and deliver data-driven recommendations and reports to executives and stakeholders Create functional designs, sequence diagrams, process flows, business rules catalogues and product backlog items to agree detailed requirements with client product owners and clearly communicate what needs to be developed and tested to the feature teams. Identify, analyse and complete complex business impact assessment across multiple business streams to understand the impact of the product/change Prepare and co-ordinate business activities to support large implementations Ensure business is operationally ready to support the target operating model Lead business change activities, building comms and designing training plans to support change Supporting Testing with reviewing scripts, triaging defects and assisting with test queries As a Business Analyst at Analyst Career Level you will; Be able to demonstrate experience operating in a business or system analyst role in either a waterfall or agile capacity, or be able to demonstrate relevant transferable experience Have an understanding of the foundations of business analysis and be able to demonstrate knowledge of the tools and techniques in the BA toolkit Understand the purpose of a BA and be able to articulate the value-add Experience of creating activity diagrams and refining user stories with teams of business representatives and technology specialists You can expect to learn; How to provide solutions to real world problems across a variety of industries. How to help transform leading organisations and communities around the world. How best to develop your skills and hone your talents within an innovative technology environment As a Business Analyst at Senior Analyst and Consultant Career Levels you will; Have the ability and expertise to operate independently in a high impact customer facing role Be able to take our customers on the journey of requirements identification and elicitation Have the experience and skill set to integrate closely with both business and technology teams and create a holistic vision of the solution that enables successful delivery Work closely with solution architects and technical architects to develop solutions to our customers problems Have experience coaching and leading junior Business Analysts Have a solid understanding of the range of Business Analysis tools and techniques and be able to demonstrate experience of their use Have experience of shaping innovative solutions to problems. As a Business Analyst at Associate Manager Career Level and above you will; Have experience coaching and leading teams of Business Analyst on large scale transformation projects Take accountability able to take a piece of work from concept through sales and delivery Have a minimum 2 years-experience in a leading or managing role within a Business Analysis function or discipline Be able to demonstrate and articulate a proven record of successful delivery and problem solving and taking others on that journey Have experience of leading on innovative solution design. Show more Show less Qualifications We are looking for experience in the following skills: Establishing and implementing mechanisms to measure and deliver benefits Ensuring that maximum improvements are made in existing and new business operations as groups of projects deliver their products into operational use Utilising one or more structured techniques for solution design such as Design Thinking, UML or BPMN The ability to understand business change needs, and can assess the business impact of those changes, capturing, analysing and documenting requirements Utilising one or more tools such as JIRA, Confluence, Visio or Excel Can demonstrate an understanding of and practical experience with either an Agile or Waterfall delivery Experience in delivering change in banking and financial services. Set yourself apart: Hold a professional BA Certification. Experience in working in Scrum, capturing and generating User Stories Experience in preparing affected business areas for transition to new ways of working What's in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days' vacation per year, gym subsidy, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Closing Date for Applications 31/08/2023 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application. ATCTech RROOTS
Location Any UK base location - Worthing, Telford, Aston, Newcastle, Edinburgh An overview of the role Capgemini creates digital services on a national scale, in both the public and the private sector. We use agile techniques to deliver digital platforms, API's and user-focused services. We are looking for enthusiastic, dynamic people to work as part of the team, and to deliver great solutions which are beyond our clients' expectations. Our exceptional Digital Delivery Practice provides our clients with a scalable agile delivery capability designed to accelerate their digital transformation journey. We provide specialists across the full product lifecycle, from conception to reality, to co-create exceptional user experiences, launch innovative products and enter new markets by leveraging our deep global capabilities. Our aim is to improve lives through user-centred design, collaborative partnerships and innovative digital services. Our collaborative approach helps shape the digital future of our clients, builds joint capabilities, and creates an environment where new ideas can flourish. Why this role? Content Designer This is a pivotal role that will help people in their everyday lives. You will be responsible for writing the content that will help users manage their interactions with government departments through digital services. The material that you develop will cover a wide range of topics and users, so you will need to be user-focused and know how to write with the user in mind. Recent times have taught us that working remotely is a successful way of collaborating, but on occasion you will be asked to attend other locations in the UK for short periods. Why you? What you'll do Work collaboratively with user researchers, interaction designers, service designers and performance analysts as well as with software developers, policy and legal teams Take complex language and processes and make them simple to understand Work with the product manager, digital service manager, bu siness analysts and user researchers to refine the services in light of external factors such as changes to policy, legislation, technology or user requirements What you'll need Ability to build relationships and work effectively within an agile delivery model with colleagues and external providers, for example user researchers and business analysts Ability to communicate credibly with a wide range of digital delivery disciplines and talent both internally and externally Keenness to support our ever-expanding team of passionate and skilled junior talent and advocate for mentoring and guiding members of the team and your community Boldness to ask the critical questions, bring new ideas and challenge the status quo Why us? Why Capgemini? At Capgemini, we help organisations across the world become more agile, more competitive and more successful. Smart, tailored , often ground-breaking technical solutions to complex problems are the norm. But so, too, is a culture that's as collaborative as it is forward thinking. Working closely with each other, and with our clients, we get under the skin of businesses and to the heart of their goals. You will too. Learning and development There's an endless amount to learn at Capgemini, and an endless number of ways to do so. You can choose a learning journey that suits your personal aspirations, allowing you to align your own ambitions with our career framework. Here at Capgemini, we will support you to get the future you want. There will always be new learnings and compelling opportunities to excite you. As well as having access to a wide range of learning tools and formal training, you will also be part of a strong role-based community that will offer ongoing support , coaching and mentorship. Work life balance We understand that everyone has varied lives and we want you to have a great work-life balance. We encourage flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you with some flexibility, please do discuss with us. Corporate Social Responsibility We're focused on using technology to create a positive social impact. We're therefore working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for an 8th year. When you join Capgemini, you'll join a team that prioritises positive change. Upskilling Potential is just as important to us as having the required skills. If you have the right mindset, we might be able to provide you with bespoke training. So, if you're not sure you have all the skills you need, but you're still passionate about the role, please apply and we'll see if we can support you . Diversity Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs. About Capgemini Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients' opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion. See what it's like to work at Capgemini. Visit: and
24/09/2022
Full time
Location Any UK base location - Worthing, Telford, Aston, Newcastle, Edinburgh An overview of the role Capgemini creates digital services on a national scale, in both the public and the private sector. We use agile techniques to deliver digital platforms, API's and user-focused services. We are looking for enthusiastic, dynamic people to work as part of the team, and to deliver great solutions which are beyond our clients' expectations. Our exceptional Digital Delivery Practice provides our clients with a scalable agile delivery capability designed to accelerate their digital transformation journey. We provide specialists across the full product lifecycle, from conception to reality, to co-create exceptional user experiences, launch innovative products and enter new markets by leveraging our deep global capabilities. Our aim is to improve lives through user-centred design, collaborative partnerships and innovative digital services. Our collaborative approach helps shape the digital future of our clients, builds joint capabilities, and creates an environment where new ideas can flourish. Why this role? Content Designer This is a pivotal role that will help people in their everyday lives. You will be responsible for writing the content that will help users manage their interactions with government departments through digital services. The material that you develop will cover a wide range of topics and users, so you will need to be user-focused and know how to write with the user in mind. Recent times have taught us that working remotely is a successful way of collaborating, but on occasion you will be asked to attend other locations in the UK for short periods. Why you? What you'll do Work collaboratively with user researchers, interaction designers, service designers and performance analysts as well as with software developers, policy and legal teams Take complex language and processes and make them simple to understand Work with the product manager, digital service manager, bu siness analysts and user researchers to refine the services in light of external factors such as changes to policy, legislation, technology or user requirements What you'll need Ability to build relationships and work effectively within an agile delivery model with colleagues and external providers, for example user researchers and business analysts Ability to communicate credibly with a wide range of digital delivery disciplines and talent both internally and externally Keenness to support our ever-expanding team of passionate and skilled junior talent and advocate for mentoring and guiding members of the team and your community Boldness to ask the critical questions, bring new ideas and challenge the status quo Why us? Why Capgemini? At Capgemini, we help organisations across the world become more agile, more competitive and more successful. Smart, tailored , often ground-breaking technical solutions to complex problems are the norm. But so, too, is a culture that's as collaborative as it is forward thinking. Working closely with each other, and with our clients, we get under the skin of businesses and to the heart of their goals. You will too. Learning and development There's an endless amount to learn at Capgemini, and an endless number of ways to do so. You can choose a learning journey that suits your personal aspirations, allowing you to align your own ambitions with our career framework. Here at Capgemini, we will support you to get the future you want. There will always be new learnings and compelling opportunities to excite you. As well as having access to a wide range of learning tools and formal training, you will also be part of a strong role-based community that will offer ongoing support , coaching and mentorship. Work life balance We understand that everyone has varied lives and we want you to have a great work-life balance. We encourage flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you with some flexibility, please do discuss with us. Corporate Social Responsibility We're focused on using technology to create a positive social impact. We're therefore working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for an 8th year. When you join Capgemini, you'll join a team that prioritises positive change. Upskilling Potential is just as important to us as having the required skills. If you have the right mindset, we might be able to provide you with bespoke training. So, if you're not sure you have all the skills you need, but you're still passionate about the role, please apply and we'll see if we can support you . Diversity Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs. About Capgemini Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients' opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion. See what it's like to work at Capgemini. Visit: and
Are you an experienced technical architect looking for a new opportunity? We are looking for a principal technical architect to join our fantastic team in the SSCL sector. In this role, you will be an acknowledged leader in Sopra Steria in your technology area. You main responsibilities within this role will be to maintain ownership, enabling technology and infrastructure architecture throughout the program. You should have end-to-end awareness and visibility of all the physical, virtual and software assets in use by all parts of the business. The daily activities will include providing guidance and support to both fellow EAs, Solution Architects, Designers and run-staff on the best possible selection and use of supporting technology and infrastructure to deliver the business outcomes at the optimised level of TCO and compliance. We can offer great career progression opportunities, ability to be based anywhere across the UK, benefits which you can flex to meet your needs and training and development opportunities. What you will be doing: Lead development of the Technology road map and infrastructure reference architectures, working in conjunction with Defence Digital, DBS MP&V representatives, IT Operations and Security Lead on development of strategy, approach and roadmaps for the selection and implementation of Technologies and their supporting infrastructures. Develop Technology strategy and infrastructure operating model supporting implementation of a Cloud First operational stance suitable to deliver the program objectives around improved transparency, disaggregation and lower operating costs Provide coaching, guidance and direction to service design resources aligned to delivery project workstreams within the Technology and Infrastructure space Provide direction and guidance to service transition managers supporting implementation of new technologies and integration into the service operating model Develop organisation design, roles and responsibilities and processes, working with business analysts, process designers, solutions architects and other stakeholders across SSCL Defence for the ongoing support and upkeep of business supporting infrastructures Support and direct the work of the designers to ensure solution design adherence to the Technology Reference Model and roadmap Chair working groups on new capability delivery to ensure appropriate use of Technology and Infrastructure throughout the business Represent the business interests in industry and supplier forums Maintain the business demand position for current and future technologies and services with Defence Digital Consult on all Evergreen decisions to ensure Technology and Infrastructure lifecycle management is being applied in the most cost-effective manner Maintain on-going market survey for new Technologies and infrastructure providers and best-practice models What you'll bring: WAN & LAN services: Carrier networking: MPLS, Carrier Ethernet, network edge services network security: Fortinet FW, Web application firewalls, Vulnerability scanning & vulnerability management network services, Cisco switching and routing Cloud and virtualisation services: Oracle Cloud Infrastructure IaaS and PaaS Azure, AWS VMWare, Hyper-V Public and private cloud (cloud at customer, VMWare, Citrix Cloud provisioning & build tools - FlexDeploy, Terraform, Chef/Puppet, Python etc. End-user compute/Collaboration platforms: Windows Server SCOM/SCCM and supporting technologies Collaboration technologies: MS Exchange, O365, SharePoint JIRA / Confluence IP Telephony and Contact centre: Enterprise IPT and Contact Centre solutions (Cisco UCCX/UCCE, Avaya etc.) Omnichannel and portal/contact centre integration OSS / BSS tools: ITSM tools: ServiceNow / SolarWinds SOC/SIEM: Splunk, Nexus, Syslog NG, Capacity Management Application performance management Application integration API Management / API gateway services inc. Software AG webMethods, Oracle Integration Cloud Managed file transfer If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time Location : Anywhere Security Clearance Level: SC Internal Recruiter: Marion Salary: £80,000 to £100,000 Benefits: £6,600 car allowance, 25 days annual leave with the option to buy additional days, private medical (couple), life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about our company? Shared Services Connected Ltd was established as a joint venture between the Cabinet Office and Sopra Steria, in 2013 as part of the Government's Shared Services Strategy for Smarter Government programme and operates from four regional centres of excellence: Blackpool; Newcastle; Newport; and York. We deliver best in class business transformation programmes to across the Public Sector with a target to release one billion pounds of savings to the public. We have established an enviable track record in the design and delivery of large-scale innovative HR, Payroll, IT, and Finance & Accounting solutions to significantly improve efficiencies and enhance service levels across Government and Public Sector. Our clients include a number of government agencies including the Department for Work and Pensions, Environment Agency Department for Education, Ministry of Justice and Home Office as well as the Metropolitan Police Service and the Construction Industry Training Board. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
21/09/2022
Full time
Are you an experienced technical architect looking for a new opportunity? We are looking for a principal technical architect to join our fantastic team in the SSCL sector. In this role, you will be an acknowledged leader in Sopra Steria in your technology area. You main responsibilities within this role will be to maintain ownership, enabling technology and infrastructure architecture throughout the program. You should have end-to-end awareness and visibility of all the physical, virtual and software assets in use by all parts of the business. The daily activities will include providing guidance and support to both fellow EAs, Solution Architects, Designers and run-staff on the best possible selection and use of supporting technology and infrastructure to deliver the business outcomes at the optimised level of TCO and compliance. We can offer great career progression opportunities, ability to be based anywhere across the UK, benefits which you can flex to meet your needs and training and development opportunities. What you will be doing: Lead development of the Technology road map and infrastructure reference architectures, working in conjunction with Defence Digital, DBS MP&V representatives, IT Operations and Security Lead on development of strategy, approach and roadmaps for the selection and implementation of Technologies and their supporting infrastructures. Develop Technology strategy and infrastructure operating model supporting implementation of a Cloud First operational stance suitable to deliver the program objectives around improved transparency, disaggregation and lower operating costs Provide coaching, guidance and direction to service design resources aligned to delivery project workstreams within the Technology and Infrastructure space Provide direction and guidance to service transition managers supporting implementation of new technologies and integration into the service operating model Develop organisation design, roles and responsibilities and processes, working with business analysts, process designers, solutions architects and other stakeholders across SSCL Defence for the ongoing support and upkeep of business supporting infrastructures Support and direct the work of the designers to ensure solution design adherence to the Technology Reference Model and roadmap Chair working groups on new capability delivery to ensure appropriate use of Technology and Infrastructure throughout the business Represent the business interests in industry and supplier forums Maintain the business demand position for current and future technologies and services with Defence Digital Consult on all Evergreen decisions to ensure Technology and Infrastructure lifecycle management is being applied in the most cost-effective manner Maintain on-going market survey for new Technologies and infrastructure providers and best-practice models What you'll bring: WAN & LAN services: Carrier networking: MPLS, Carrier Ethernet, network edge services network security: Fortinet FW, Web application firewalls, Vulnerability scanning & vulnerability management network services, Cisco switching and routing Cloud and virtualisation services: Oracle Cloud Infrastructure IaaS and PaaS Azure, AWS VMWare, Hyper-V Public and private cloud (cloud at customer, VMWare, Citrix Cloud provisioning & build tools - FlexDeploy, Terraform, Chef/Puppet, Python etc. End-user compute/Collaboration platforms: Windows Server SCOM/SCCM and supporting technologies Collaboration technologies: MS Exchange, O365, SharePoint JIRA / Confluence IP Telephony and Contact centre: Enterprise IPT and Contact Centre solutions (Cisco UCCX/UCCE, Avaya etc.) Omnichannel and portal/contact centre integration OSS / BSS tools: ITSM tools: ServiceNow / SolarWinds SOC/SIEM: Splunk, Nexus, Syslog NG, Capacity Management Application performance management Application integration API Management / API gateway services inc. Software AG webMethods, Oracle Integration Cloud Managed file transfer If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time Location : Anywhere Security Clearance Level: SC Internal Recruiter: Marion Salary: £80,000 to £100,000 Benefits: £6,600 car allowance, 25 days annual leave with the option to buy additional days, private medical (couple), life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about our company? Shared Services Connected Ltd was established as a joint venture between the Cabinet Office and Sopra Steria, in 2013 as part of the Government's Shared Services Strategy for Smarter Government programme and operates from four regional centres of excellence: Blackpool; Newcastle; Newport; and York. We deliver best in class business transformation programmes to across the Public Sector with a target to release one billion pounds of savings to the public. We have established an enviable track record in the design and delivery of large-scale innovative HR, Payroll, IT, and Finance & Accounting solutions to significantly improve efficiencies and enhance service levels across Government and Public Sector. Our clients include a number of government agencies including the Department for Work and Pensions, Environment Agency Department for Education, Ministry of Justice and Home Office as well as the Metropolitan Police Service and the Construction Industry Training Board. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
Are you a second line support analyst looking for a new role? This is an exciting new role that would suit an ambitious individual who is looking to take the next step in their career. In this role you will provide 2nd line support to internal and external clients globally via video conferencing, email and telephone. This role mainly focuses on supporting client applications and services to include, but not limited to Windows Server, SQL, Azure (IaaS,PaaS, SaaS), Office 365, VMWare ESXi. What you'll be doing: Providing 2nd level technical support to internal and external clients globally, in-line with Service Level Agreements. Work closely with 1st Line support teams. Assist in change & configuration management. Ensure problems and incidents are resolved in-line with ITIL processes. Keep clear and concise documentation to support other team members. Work in a collaborative environment with wider teams, giving guidance, support and transfer of knowledge where applicable. What you'll bring: Previous experience in an IT Helpdesk / Application or Software Support role; preferably at a 2nd Line level. Good all round technical support experience with Microsoft products and services. Basic networking skills including diagnostics. Strong analytical and problem solving skills. Strong communication skills both written and oral. It would be great if you had: Experience of ITIL methodology Active Directory, Cloud Apps, MS-SQL. Experience with Virtualisation software. Basic scripting knowledge (e.g. PowerShell, SQL) If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Full time permanent Location: Anywhere UK, remote home working. Security Clearance Level: Current SC, or eligibility to undergo the vetting process. Internal Recruiter: Paul Salary £25000-£30,000 Benefits 25 days annual leave with the option to buy additional days, life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we support many ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? Shared Services Connected Ltd was established as a joint venture between the Cabinet Office and Sopra Steria, in 2013 as part of the Government's Shared Services Strategy for Smarter Government programme and operates from four regional centres of excellence: Blackpool; Newcastle; Newport; and York. We deliver best in class business transformation programmes to across the Public Sector with a target to release one billion pounds of savings to the public. We have established an enviable track record in the design and delivery of large-scale innovative HR, Payroll, IT, and Finance & Accounting solutions to significantly improve efficiencies and enhance service levels across Government and Public Sector. Our clients include several government agencies including the Department for Work and Pensions, Environment Agency Department for Education, Ministry of Justice and Home Office as well as the Metropolitan Police Service and the Construction Industry Training Board.
05/02/2022
Full time
Are you a second line support analyst looking for a new role? This is an exciting new role that would suit an ambitious individual who is looking to take the next step in their career. In this role you will provide 2nd line support to internal and external clients globally via video conferencing, email and telephone. This role mainly focuses on supporting client applications and services to include, but not limited to Windows Server, SQL, Azure (IaaS,PaaS, SaaS), Office 365, VMWare ESXi. What you'll be doing: Providing 2nd level technical support to internal and external clients globally, in-line with Service Level Agreements. Work closely with 1st Line support teams. Assist in change & configuration management. Ensure problems and incidents are resolved in-line with ITIL processes. Keep clear and concise documentation to support other team members. Work in a collaborative environment with wider teams, giving guidance, support and transfer of knowledge where applicable. What you'll bring: Previous experience in an IT Helpdesk / Application or Software Support role; preferably at a 2nd Line level. Good all round technical support experience with Microsoft products and services. Basic networking skills including diagnostics. Strong analytical and problem solving skills. Strong communication skills both written and oral. It would be great if you had: Experience of ITIL methodology Active Directory, Cloud Apps, MS-SQL. Experience with Virtualisation software. Basic scripting knowledge (e.g. PowerShell, SQL) If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Full time permanent Location: Anywhere UK, remote home working. Security Clearance Level: Current SC, or eligibility to undergo the vetting process. Internal Recruiter: Paul Salary £25000-£30,000 Benefits 25 days annual leave with the option to buy additional days, life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we support many ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? Shared Services Connected Ltd was established as a joint venture between the Cabinet Office and Sopra Steria, in 2013 as part of the Government's Shared Services Strategy for Smarter Government programme and operates from four regional centres of excellence: Blackpool; Newcastle; Newport; and York. We deliver best in class business transformation programmes to across the Public Sector with a target to release one billion pounds of savings to the public. We have established an enviable track record in the design and delivery of large-scale innovative HR, Payroll, IT, and Finance & Accounting solutions to significantly improve efficiencies and enhance service levels across Government and Public Sector. Our clients include several government agencies including the Department for Work and Pensions, Environment Agency Department for Education, Ministry of Justice and Home Office as well as the Metropolitan Police Service and the Construction Industry Training Board.
Are you looking to change careers into the Tech industry? Are you ready to return to work after a career break? Are you simply not enjoying your current role? If you've answered YES to any of the questions above, we have an amazing opportunity for you to break your way into a supercharged industry with boundless opportunities for your career - Tech. Accenture, ranked Fortune's World's 34th Most Admired Company and number 2 on Barron's 20 Most Sustainable International Companies is looking for an IT Analyst to join their team. PLEASE NOTE: YOU WILL NEED A MINIMUM OF 1-2 YEARS WORK EXPERIENCE IN ANY SECTOR TO BE ELIGIBLE FOR THIS ROLE We're looking for anyone with a passion for tech and a dream of pushing boundaries. You need no previous technical experience as QA will provide the training for you to become equipped with all the skills required to succeed in this role with Accenture. You just need an eagerness to learn and a can-do attitude. Ideally, you will also have some business experience, regardless of whether that is in the tech industry or another sector - we are open to applications from all backgrounds. Accenture have offices in Manchester, London, Newcastle and Edinburgh. You will have a base location but must be open to travel across various sites in the UK. The perks of the role: Competitive salary of £28,000 to £32,000+ per annum 15-week training from seriously clever mentors to help shape your technical aptitude, business acumen and expertise Industry-recognised certifications to boost your employability and promotability Bursary during your training Contributory pension scheme Continued professional development What's the job like: As an IT Analyst with Accenture, you will contribute to ServiceNow Solution implementation, which could include activities like: System configuration, development of custom features on client and server side, technical consulting, technical specs preparation, testing and rollout support Following implementation standards and technical best practices Providing expertise on technical questions, related to ServiceNow platform Understanding the business needs and the needs to standardize processes and build this into the design and deliverables. The desirable candidate: A minimum of 1-2 years' work experience, in any sector Excellent communication skills, with the ability to talk and present to a range of audiences, sometimes acting as a translator between parties The ability to motivate others and guide change A passion for creating solutions with a positive attitude to change The ability to work under pressure on multiple projects within your project timeframes Excellent analytical skills and an informed, evidence-based approach A strong interest in business and business development Good attention to detail and a methodical approach Eligibility to apply for UK Security Clearance Click here to apply now and take the first step in launching your career in the tech industry! QA values and diversity We're an equal opportunity employer. We are opposed to discrimination on any grounds. It's QA policy to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, or any other basis protected by law.
10/11/2021
Full time
Are you looking to change careers into the Tech industry? Are you ready to return to work after a career break? Are you simply not enjoying your current role? If you've answered YES to any of the questions above, we have an amazing opportunity for you to break your way into a supercharged industry with boundless opportunities for your career - Tech. Accenture, ranked Fortune's World's 34th Most Admired Company and number 2 on Barron's 20 Most Sustainable International Companies is looking for an IT Analyst to join their team. PLEASE NOTE: YOU WILL NEED A MINIMUM OF 1-2 YEARS WORK EXPERIENCE IN ANY SECTOR TO BE ELIGIBLE FOR THIS ROLE We're looking for anyone with a passion for tech and a dream of pushing boundaries. You need no previous technical experience as QA will provide the training for you to become equipped with all the skills required to succeed in this role with Accenture. You just need an eagerness to learn and a can-do attitude. Ideally, you will also have some business experience, regardless of whether that is in the tech industry or another sector - we are open to applications from all backgrounds. Accenture have offices in Manchester, London, Newcastle and Edinburgh. You will have a base location but must be open to travel across various sites in the UK. The perks of the role: Competitive salary of £28,000 to £32,000+ per annum 15-week training from seriously clever mentors to help shape your technical aptitude, business acumen and expertise Industry-recognised certifications to boost your employability and promotability Bursary during your training Contributory pension scheme Continued professional development What's the job like: As an IT Analyst with Accenture, you will contribute to ServiceNow Solution implementation, which could include activities like: System configuration, development of custom features on client and server side, technical consulting, technical specs preparation, testing and rollout support Following implementation standards and technical best practices Providing expertise on technical questions, related to ServiceNow platform Understanding the business needs and the needs to standardize processes and build this into the design and deliverables. The desirable candidate: A minimum of 1-2 years' work experience, in any sector Excellent communication skills, with the ability to talk and present to a range of audiences, sometimes acting as a translator between parties The ability to motivate others and guide change A passion for creating solutions with a positive attitude to change The ability to work under pressure on multiple projects within your project timeframes Excellent analytical skills and an informed, evidence-based approach A strong interest in business and business development Good attention to detail and a methodical approach Eligibility to apply for UK Security Clearance Click here to apply now and take the first step in launching your career in the tech industry! QA values and diversity We're an equal opportunity employer. We are opposed to discrimination on any grounds. It's QA policy to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, or any other basis protected by law.
greenbean by NRG
Newcastle Upon Tyne, Tyne And Wear
Our client is one of the largest British wealth management firms in the UK and they are looking for someone to support their projects within a data analysis role. The ideal candidate will have 2-3 years' experience working as a Data Analyst or Business Analyst with a large data component role. In this role you will analyse large volumes of data, produce KPI & MI reports using tolls such as power BI. Candidates applying for this role such have excellent communication skills, to be able to liable with business stakeholders and be confidence and have strong initiative. This is a contract role until August 2022. The Role ·Data analysis to support change projects as deemed necessary ·At least 3 years' experience working as a Data Analyst / Business Analyst with large data component role. ·Use of data quality management toolsets such as Datactics, Informatica etc. ·Analysing large volumes of data using appropriate techniques ·Production of KPI / MI reports utilising tools such Power BI Excellent communication (written and oral): the role requires the ability to liaise with business stakeholders. T-SQL / Excel / VBA and data modelling experience Working knowledge of business analysis techniques: in particular, business process modelling, requirements analysis. High attention to detail and tenacity to ensure timely completion of tasks Ability to contribute to a team effort generating enthusiasm among team members A logical & creative approach to problem solving and an ability to identify critical issues with ease Initiative and self-confidence Responsibilities ·Understand and adhere to Risk and Control frameworks and policy frameworks specific to the role in Business Support ·Ensure work is produced to a high level of accuracy and in a timely manner and to relevant SLAs or Business Support standards ·Escalate any issues as appropriate to management in a timely manner ·Take ownership for your personal and professional development ·Use experience to identify, develop and implement continuous improvements in working practices ·Ensure delivery of an excellent client service, delivering against expectations and keeping all stakeholders updated ·Contribute to a positive working environment, demonstrating the Brewin Dolphin Values at all times ·Assist with training and supporting other team members ·Support delivery of projects where appropriate ·Use technical expertise and experience to deliver on project work and deal with more complex analysis and queries for the team ·Understand the team goals and the relationship to wider BD processes ·Always maintain client confidentiality ·Develop accurate MI, reporting and dashboards as defined within role ·Be able to analyse and interpret large sets of data and identify trends ·Develop and maintain automated data sets ·If a Senior Manager has delegated responsibilities to the job holder, then an obligation exists to meet these responsibilities on time and in accordance with the established requirements. Education ·Good standard of education in GCSEs or equivalent (must include passes in Maths and English) ·Higher level qualifications such as A Levels or Degree (or equivalents) are desirable ·IOC Merit qualification, is required / to be obtained within 12 months in role ·NVQ Level 3 in Team Leader or equivalent management qualification is desirable Skills & Experience ·2 years' administrative experience in an operations environment ·Adaptable to change ·Ability to work independently and as part of a team ·Able to communicate professionally with all relevant stakeholders - both written and orally - and able to explain complex technical scenarios in simple business terms ·High level of IT proficiency ·Excellent analytical, numerical, and problem-solving skills ·Able to interpret and understand data requirements from different business area ·Able to monitor and audit data quality ·Understanding of the Financial Services sector ·Client-focused ·Positive can-do attitude ·Exceptional attention to detail ·High level of commitment during busy periods, e.g. Financial Year End. ·Time management skills and ability to deal with conflicting priorities
14/09/2021
Contractor
Our client is one of the largest British wealth management firms in the UK and they are looking for someone to support their projects within a data analysis role. The ideal candidate will have 2-3 years' experience working as a Data Analyst or Business Analyst with a large data component role. In this role you will analyse large volumes of data, produce KPI & MI reports using tolls such as power BI. Candidates applying for this role such have excellent communication skills, to be able to liable with business stakeholders and be confidence and have strong initiative. This is a contract role until August 2022. The Role ·Data analysis to support change projects as deemed necessary ·At least 3 years' experience working as a Data Analyst / Business Analyst with large data component role. ·Use of data quality management toolsets such as Datactics, Informatica etc. ·Analysing large volumes of data using appropriate techniques ·Production of KPI / MI reports utilising tools such Power BI Excellent communication (written and oral): the role requires the ability to liaise with business stakeholders. T-SQL / Excel / VBA and data modelling experience Working knowledge of business analysis techniques: in particular, business process modelling, requirements analysis. High attention to detail and tenacity to ensure timely completion of tasks Ability to contribute to a team effort generating enthusiasm among team members A logical & creative approach to problem solving and an ability to identify critical issues with ease Initiative and self-confidence Responsibilities ·Understand and adhere to Risk and Control frameworks and policy frameworks specific to the role in Business Support ·Ensure work is produced to a high level of accuracy and in a timely manner and to relevant SLAs or Business Support standards ·Escalate any issues as appropriate to management in a timely manner ·Take ownership for your personal and professional development ·Use experience to identify, develop and implement continuous improvements in working practices ·Ensure delivery of an excellent client service, delivering against expectations and keeping all stakeholders updated ·Contribute to a positive working environment, demonstrating the Brewin Dolphin Values at all times ·Assist with training and supporting other team members ·Support delivery of projects where appropriate ·Use technical expertise and experience to deliver on project work and deal with more complex analysis and queries for the team ·Understand the team goals and the relationship to wider BD processes ·Always maintain client confidentiality ·Develop accurate MI, reporting and dashboards as defined within role ·Be able to analyse and interpret large sets of data and identify trends ·Develop and maintain automated data sets ·If a Senior Manager has delegated responsibilities to the job holder, then an obligation exists to meet these responsibilities on time and in accordance with the established requirements. Education ·Good standard of education in GCSEs or equivalent (must include passes in Maths and English) ·Higher level qualifications such as A Levels or Degree (or equivalents) are desirable ·IOC Merit qualification, is required / to be obtained within 12 months in role ·NVQ Level 3 in Team Leader or equivalent management qualification is desirable Skills & Experience ·2 years' administrative experience in an operations environment ·Adaptable to change ·Ability to work independently and as part of a team ·Able to communicate professionally with all relevant stakeholders - both written and orally - and able to explain complex technical scenarios in simple business terms ·High level of IT proficiency ·Excellent analytical, numerical, and problem-solving skills ·Able to interpret and understand data requirements from different business area ·Able to monitor and audit data quality ·Understanding of the Financial Services sector ·Client-focused ·Positive can-do attitude ·Exceptional attention to detail ·High level of commitment during busy periods, e.g. Financial Year End. ·Time management skills and ability to deal with conflicting priorities
Technical Support Analyst Up to £35,000 Gateshead
Xperian Recruitment are looking for a Technical Support Analyst to work for our client who are a leader in the ERP, trading and financial software environment.
This Technical Support Analyst role is predominately a 1st/2nd line support role from a technical perspective. You will be working for the Commercial Software Support Department reporting to the Front Line Support Manager. You will be assisting customers with problems and queries relating to the application software once it has been implemented in customers businesses.
As this is a technical support role, understanding of structured programming languages is essential and for the right Technical Support Analyst this could be an ideal platform to further your career.
The main duties and responsibilities for the Technical Support Analyst will be:
• Taking ownership of a wide variety of calls to the help desk from customers
• Using the call logging system to accurately record calls, ensuring they are updated on a regular basis
• Ensuring calls are dealt with promptly and efficiently in line with service level agreements (SLAs)
• Effectively managing, prioritising and progressing calls
• Accurately investigating and identifying causes and the symptoms of problems
• Implementing solutions
• Escalating calls when appropriate
• Keeping the customer informed of the progress of their call
• Constantly updating own personal knowledge relating to the systems
• Pro-actively sharing knowledge on the intranet
Company:
Our client is a leading software services company providing advanced software solutions to the distributive trades, Distributors, Merchants, Wholesaler and Retailers.
The company has 40 years of experience, working with its Tier 1 customers in many sectors and has built up a unique depth of knowledge and expertise with a reputation for class-leading products.
The Company looks for individuals who value being part of a winning team and enjoy working in an energetic and dynamic environment that rewards dedication and hard work. The company strives to offer security for both staff and customers and provides excellent products and quality services to its focused market areas.
Employment at the Company is based solely on individual merit and qualifications directly related to professional competence. With thorough on-going training and career management, the Company offers opportunities for individual growth and development.
Key skills, knowledge and experience required for the Technical Support Analyst role:
• A computer science degree or similar
• Good knowledge of a structured programming language e.g Visual Basic (VB) or C+
• A good understanding of relational databases
• Extensive experience in a similar customer focused IT 1st / 2nd line support role supporting TECHNICAL SOFTWARE rather than hardware/ desktop/ mobile communications
• Pro-active, positive person
• Organised and efficient - Able to work in a logical and systematic way
• Calm under pressure - Able to priorities own work load
• Being an effective and adaptable member of the team -Able to help junior team members
PLEASE NOTE this position works an alternating weekly shift pattern 8am – 4.30pm & 9.30 – 6pm there also may be a requirement for out of hours cover, but this is done on a remote basis and is only occasional.
Remuneration:
Salary £30,000 - £35,000
+ Excellent benefits package
Technical Support Analyst Up to £35,000 Gateshead
2nd line support, help desk, technical, support, analyst, IT, ERP, Software, database, UML, VB, Visual Basic, C+, programming language, 1st line support, SAP, ERP, SAGE, ADP, Dynamics, , Technical Support Analyst, help-desk, Gateshead, Newcastle, Tyne & Wear
09/09/2016
Technical Support Analyst Up to £35,000 Gateshead
Xperian Recruitment are looking for a Technical Support Analyst to work for our client who are a leader in the ERP, trading and financial software environment.
This Technical Support Analyst role is predominately a 1st/2nd line support role from a technical perspective. You will be working for the Commercial Software Support Department reporting to the Front Line Support Manager. You will be assisting customers with problems and queries relating to the application software once it has been implemented in customers businesses.
As this is a technical support role, understanding of structured programming languages is essential and for the right Technical Support Analyst this could be an ideal platform to further your career.
The main duties and responsibilities for the Technical Support Analyst will be:
• Taking ownership of a wide variety of calls to the help desk from customers
• Using the call logging system to accurately record calls, ensuring they are updated on a regular basis
• Ensuring calls are dealt with promptly and efficiently in line with service level agreements (SLAs)
• Effectively managing, prioritising and progressing calls
• Accurately investigating and identifying causes and the symptoms of problems
• Implementing solutions
• Escalating calls when appropriate
• Keeping the customer informed of the progress of their call
• Constantly updating own personal knowledge relating to the systems
• Pro-actively sharing knowledge on the intranet
Company:
Our client is a leading software services company providing advanced software solutions to the distributive trades, Distributors, Merchants, Wholesaler and Retailers.
The company has 40 years of experience, working with its Tier 1 customers in many sectors and has built up a unique depth of knowledge and expertise with a reputation for class-leading products.
The Company looks for individuals who value being part of a winning team and enjoy working in an energetic and dynamic environment that rewards dedication and hard work. The company strives to offer security for both staff and customers and provides excellent products and quality services to its focused market areas.
Employment at the Company is based solely on individual merit and qualifications directly related to professional competence. With thorough on-going training and career management, the Company offers opportunities for individual growth and development.
Key skills, knowledge and experience required for the Technical Support Analyst role:
• A computer science degree or similar
• Good knowledge of a structured programming language e.g Visual Basic (VB) or C+
• A good understanding of relational databases
• Extensive experience in a similar customer focused IT 1st / 2nd line support role supporting TECHNICAL SOFTWARE rather than hardware/ desktop/ mobile communications
• Pro-active, positive person
• Organised and efficient - Able to work in a logical and systematic way
• Calm under pressure - Able to priorities own work load
• Being an effective and adaptable member of the team -Able to help junior team members
PLEASE NOTE this position works an alternating weekly shift pattern 8am – 4.30pm & 9.30 – 6pm there also may be a requirement for out of hours cover, but this is done on a remote basis and is only occasional.
Remuneration:
Salary £30,000 - £35,000
+ Excellent benefits package
Technical Support Analyst Up to £35,000 Gateshead
2nd line support, help desk, technical, support, analyst, IT, ERP, Software, database, UML, VB, Visual Basic, C+, programming language, 1st line support, SAP, ERP, SAGE, ADP, Dynamics, , Technical Support Analyst, help-desk, Gateshead, Newcastle, Tyne & Wear
IT Support / Technical Support (1st Line Support)
Perfect Image is a full service IT provider based at the Cobalt Business Park, Newcastle. As industry leaders in their field they deliver business benefits to clients through their portfolio of IT services and solutions.
They offer great career progression for the right candidate as well as full training and support. However, you fundamentally must have a demonstrable passion for IT and have a willingness to learn and develop!
Position: 1st Line Support Desk Analyst
Location: Cobalt Business Park, Newcastle
Job type: Full time, Permanent
Salary: £16,000 - £18,000 dependent on skills and experience
Benefits: 25 days annual leave plus bank holidays, profit and performance related bonus, occupational sick scheme, company pension scheme, career progression plan, cycle to work scheme, childcare voucher scheme.
ROLE:
The IT Support / Technical Support is responsible for the provision of technical support and maintenance to all supported IT business users, systems, hardware and applications.
This role offers excellent opportunities for development and progression within the Company.
RESPONSIBILITIES:
- Gather information on customer incidents and accurately record on the Service Management system.
- Ensuring incidents and requests are prioritised and resolved within Service Level Agreements.
- Accurate recording of time and resolution details in their Service Management system.
- Aim to resolve technical support incidents at 1st line, escalating where required to 2nd / 3rd line.
- Provide a single point of contact for all IT services.
- Backup and System checks, PC configuration
- Remote administration activities.
- Accurate completion of weekly timesheets.
- Administrative duties for example receiving, packing and dispatching goods.
ESSENTIAL SKILLS / EXPERIENCE:
- Customer service experience including the ability to show empathy and understanding to all customers.
- Microsoft Windows 7 / 8 Desktop skills and experience.
- Microsoft Office Applications 2010 / 2013 experience.
- Microsoft Office 365 administration experience.
- Active Directory and MS Exchange Administration experience.
- Local and network printer installation and configuration.
- Demonstrable ability to manage and prioritise significant workloads.
- Logical and thorough in approach to incidents and requests.
- ITIL Awareness.
- Citrix and thin client technologies awareness.
- Must possess a full UK driving licence and have suitable transport with business insurance.
DESIRABLE SKILLS / EXPERIENCE:
- ITIL Foundation Certification.
- Relevant IT Related degree.
- Current Microsoft Certifications.
- Microsoft Windows 10 / Microsoft Office 2016 experience.
You may have experience of the following: 1st Line Service Desk Analyst, Technical Support, Service Desk Analyst, Helpdesk, Service Desk, 1st Line Support, Active Directory, MS Exchange, Windows 7, Microsoft Office, Windows 8, Office 365, Citrix, ITIL, Microsoft Certification, Windows 10, Office 2016, IT Support etc.
This vacancy is being advertised by Easy Web Recruitment, the UK`s leading Online Recruitment Agency. The services advertised by Easy Web Recruitment are those of an employment agency. No terminology in this advert is intended to discriminate on the grounds of gender, race, disability, age, sexual orientation, religion, or belief, and we confirm that we will gladly accept all applications
09/09/2016
IT Support / Technical Support (1st Line Support)
Perfect Image is a full service IT provider based at the Cobalt Business Park, Newcastle. As industry leaders in their field they deliver business benefits to clients through their portfolio of IT services and solutions.
They offer great career progression for the right candidate as well as full training and support. However, you fundamentally must have a demonstrable passion for IT and have a willingness to learn and develop!
Position: 1st Line Support Desk Analyst
Location: Cobalt Business Park, Newcastle
Job type: Full time, Permanent
Salary: £16,000 - £18,000 dependent on skills and experience
Benefits: 25 days annual leave plus bank holidays, profit and performance related bonus, occupational sick scheme, company pension scheme, career progression plan, cycle to work scheme, childcare voucher scheme.
ROLE:
The IT Support / Technical Support is responsible for the provision of technical support and maintenance to all supported IT business users, systems, hardware and applications.
This role offers excellent opportunities for development and progression within the Company.
RESPONSIBILITIES:
- Gather information on customer incidents and accurately record on the Service Management system.
- Ensuring incidents and requests are prioritised and resolved within Service Level Agreements.
- Accurate recording of time and resolution details in their Service Management system.
- Aim to resolve technical support incidents at 1st line, escalating where required to 2nd / 3rd line.
- Provide a single point of contact for all IT services.
- Backup and System checks, PC configuration
- Remote administration activities.
- Accurate completion of weekly timesheets.
- Administrative duties for example receiving, packing and dispatching goods.
ESSENTIAL SKILLS / EXPERIENCE:
- Customer service experience including the ability to show empathy and understanding to all customers.
- Microsoft Windows 7 / 8 Desktop skills and experience.
- Microsoft Office Applications 2010 / 2013 experience.
- Microsoft Office 365 administration experience.
- Active Directory and MS Exchange Administration experience.
- Local and network printer installation and configuration.
- Demonstrable ability to manage and prioritise significant workloads.
- Logical and thorough in approach to incidents and requests.
- ITIL Awareness.
- Citrix and thin client technologies awareness.
- Must possess a full UK driving licence and have suitable transport with business insurance.
DESIRABLE SKILLS / EXPERIENCE:
- ITIL Foundation Certification.
- Relevant IT Related degree.
- Current Microsoft Certifications.
- Microsoft Windows 10 / Microsoft Office 2016 experience.
You may have experience of the following: 1st Line Service Desk Analyst, Technical Support, Service Desk Analyst, Helpdesk, Service Desk, 1st Line Support, Active Directory, MS Exchange, Windows 7, Microsoft Office, Windows 8, Office 365, Citrix, ITIL, Microsoft Certification, Windows 10, Office 2016, IT Support etc.
This vacancy is being advertised by Easy Web Recruitment, the UK`s leading Online Recruitment Agency. The services advertised by Easy Web Recruitment are those of an employment agency. No terminology in this advert is intended to discriminate on the grounds of gender, race, disability, age, sexual orientation, religion, or belief, and we confirm that we will gladly accept all applications
Senior Test Engineer (QA tester) - up to £475/ day - ~3 month contract - Newcastle*
Security Clearance: Must already hold BPSS + DS clearance or be willing to undergo.
We have an exciting opportunity to join one of our key government clients in Newcastle who are looking for a Senior Test Engineer to join their team. The successful candidate will be working as part of a large multi-disciplinary team and will be responsible for defining all Test activities to exercise software produced, spanning functional, performance, security, accessibility, and operational testing and utilising appropriate test automation.
Key tasks and deliverables:
* Lead, supervise or directly manage a team of Quality Assurance / Test Analysts
* Undertake responsibilities of a QA engineer/software developer with a focus on test automation
* Involvement with all aspects of test automation: functional, performance.
* Will be involved in a specific project where there is a degree of complexity / strategic importance or where there is innovation required e.g. the need to build agile testing capability.
* May also be part of a team responsible for more complex projects/ programmes or deployed to ensure a small portfolio of projects are testing in a consistent and productive manner.
Essential skills and experience:
* Relevant QA technical experience with a broad base of testing experience and fully formed ideas on best practice
* Large enterprise or e-business systems experience
* Ability to work autonomously within a fast moving team taking accountability for building the test process and leading on Testing activities with minimal external input
* Expertise in database testing in Microsoft SQL Server environments including designing and manipulating test data, validating stored procs, jobs, triggers and replication.
* Proven ability to plan, manage and complete testing activities within set budgets and time limits
* Experience with multiple testing tools, particularly emerging open standards, a good understanding of:
- Confluence, Jira, Cucumber, Jenkins, JMeter, HP LoadRunner, Selenium, HP QTP, security attack proxies, vulnerability assessment tools, exploit frameworks, accessibility tools, IDS, IPS, network monitoring tools (e.g. SNMP), standard OS monitoring tools (Linux/Windows/OSX), and an appreciation of secure infrastructure deployments (e.g. PKI).
* Awareness of Agile project methodology
Desirable skills and experience:
* Good scripting (e.g. JavaScript, Perl, Python, shell scripting) and 3GL development abilities (including, Java, C, Ruby, C# / .net)
* Test Specific qualifications
* Quality Assurance: QUAS Level 3
* Quality Standards: QUST Level 2
Please call Natasha at Berry Technical for more information
09/09/2016
Senior Test Engineer (QA tester) - up to £475/ day - ~3 month contract - Newcastle*
Security Clearance: Must already hold BPSS + DS clearance or be willing to undergo.
We have an exciting opportunity to join one of our key government clients in Newcastle who are looking for a Senior Test Engineer to join their team. The successful candidate will be working as part of a large multi-disciplinary team and will be responsible for defining all Test activities to exercise software produced, spanning functional, performance, security, accessibility, and operational testing and utilising appropriate test automation.
Key tasks and deliverables:
* Lead, supervise or directly manage a team of Quality Assurance / Test Analysts
* Undertake responsibilities of a QA engineer/software developer with a focus on test automation
* Involvement with all aspects of test automation: functional, performance.
* Will be involved in a specific project where there is a degree of complexity / strategic importance or where there is innovation required e.g. the need to build agile testing capability.
* May also be part of a team responsible for more complex projects/ programmes or deployed to ensure a small portfolio of projects are testing in a consistent and productive manner.
Essential skills and experience:
* Relevant QA technical experience with a broad base of testing experience and fully formed ideas on best practice
* Large enterprise or e-business systems experience
* Ability to work autonomously within a fast moving team taking accountability for building the test process and leading on Testing activities with minimal external input
* Expertise in database testing in Microsoft SQL Server environments including designing and manipulating test data, validating stored procs, jobs, triggers and replication.
* Proven ability to plan, manage and complete testing activities within set budgets and time limits
* Experience with multiple testing tools, particularly emerging open standards, a good understanding of:
- Confluence, Jira, Cucumber, Jenkins, JMeter, HP LoadRunner, Selenium, HP QTP, security attack proxies, vulnerability assessment tools, exploit frameworks, accessibility tools, IDS, IPS, network monitoring tools (e.g. SNMP), standard OS monitoring tools (Linux/Windows/OSX), and an appreciation of secure infrastructure deployments (e.g. PKI).
* Awareness of Agile project methodology
Desirable skills and experience:
* Good scripting (e.g. JavaScript, Perl, Python, shell scripting) and 3GL development abilities (including, Java, C, Ruby, C# / .net)
* Test Specific qualifications
* Quality Assurance: QUAS Level 3
* Quality Standards: QUST Level 2
Please call Natasha at Berry Technical for more information
IT Support / Technical Support (1st Line Support)
Perfect Image is a full service IT provider based at the Cobalt Business Park, Newcastle. As industry leaders in their field they deliver business benefits to clients through their portfolio of IT services and solutions.
They offer great career progression for the right candidate as well as full training and support. However, you fundamentally must have a demonstrable passion for IT and have a willingness to learn and develop!
Position: 1st Line Support Desk Analyst
Location: Cobalt Business Park, Newcastle
Job type: Full time, Permanent
Salary: £16,000 - £18,000 dependent on skills and experience
Benefits: 25 days annual leave plus bank holidays, profit and performance related bonus, occupational sick scheme, company pension scheme, career progression plan, cycle to work scheme, childcare voucher scheme.
ROLE:
The IT Support / Technical Support is responsible for the provision of technical support and maintenance to all supported IT business users, systems, hardware and applications.
This role offers excellent opportunities for development and progression within the Company.
RESPONSIBILITIES:
- Gather information on customer incidents and accurately record on the Service Management system.
- Ensuring incidents and requests are prioritised and resolved within Service Level Agreements.
- Accurate recording of time and resolution details in their Service Management system.
- Aim to resolve technical support incidents at 1st line, escalating where required to 2nd / 3rd line.
- Provide a single point of contact for all IT services.
- Backup and System checks, PC configuration
- Remote administration activities.
- Accurate completion of weekly timesheets.
- Administrative duties for example receiving, packing and dispatching goods.
ESSENTIAL SKILLS / EXPERIENCE:
- Customer service experience including the ability to show empathy and understanding to all customers.
- Microsoft Windows 7 / 8 Desktop skills and experience.
- Microsoft Office Applications 2010 / 2013 experience.
- Microsoft Office 365 administration experience.
- Active Directory and MS Exchange Administration experience.
- Local and network printer installation and configuration.
- Demonstrable ability to manage and prioritise significant workloads.
- Logical and thorough in approach to incidents and requests.
- ITIL Awareness.
- Citrix and thin client technologies awareness.
- Must possess a full UK driving licence and have suitable transport with business insurance.
DESIRABLE SKILLS / EXPERIENCE:
- ITIL Foundation Certification.
- Relevant IT Related degree.
- Current Microsoft Certifications.
- Microsoft Windows 10 / Microsoft Office 2016 experience.
You may have experience of the following: 1st Line Service Desk Analyst, Technical Support, Service Desk Analyst, Helpdesk, Service Desk, 1st Line Support, Active Directory, MS Exchange, Windows 7, Microsoft Office, Windows 8, Office 365, Citrix, ITIL, Microsoft Certification, Windows 10, Office 2016, IT Support etc.
This vacancy is being advertised by Easy Web Recruitment, the UK`s leading Online Recruitment Agency. The services advertised by Easy Web Recruitment are those of an employment agency. No terminology in this advert is intended to discriminate on the grounds of gender, race, disability, age, sexual orientation, religion, or belief, and we confirm that we will gladly accept all applications
09/09/2016
IT Support / Technical Support (1st Line Support)
Perfect Image is a full service IT provider based at the Cobalt Business Park, Newcastle. As industry leaders in their field they deliver business benefits to clients through their portfolio of IT services and solutions.
They offer great career progression for the right candidate as well as full training and support. However, you fundamentally must have a demonstrable passion for IT and have a willingness to learn and develop!
Position: 1st Line Support Desk Analyst
Location: Cobalt Business Park, Newcastle
Job type: Full time, Permanent
Salary: £16,000 - £18,000 dependent on skills and experience
Benefits: 25 days annual leave plus bank holidays, profit and performance related bonus, occupational sick scheme, company pension scheme, career progression plan, cycle to work scheme, childcare voucher scheme.
ROLE:
The IT Support / Technical Support is responsible for the provision of technical support and maintenance to all supported IT business users, systems, hardware and applications.
This role offers excellent opportunities for development and progression within the Company.
RESPONSIBILITIES:
- Gather information on customer incidents and accurately record on the Service Management system.
- Ensuring incidents and requests are prioritised and resolved within Service Level Agreements.
- Accurate recording of time and resolution details in their Service Management system.
- Aim to resolve technical support incidents at 1st line, escalating where required to 2nd / 3rd line.
- Provide a single point of contact for all IT services.
- Backup and System checks, PC configuration
- Remote administration activities.
- Accurate completion of weekly timesheets.
- Administrative duties for example receiving, packing and dispatching goods.
ESSENTIAL SKILLS / EXPERIENCE:
- Customer service experience including the ability to show empathy and understanding to all customers.
- Microsoft Windows 7 / 8 Desktop skills and experience.
- Microsoft Office Applications 2010 / 2013 experience.
- Microsoft Office 365 administration experience.
- Active Directory and MS Exchange Administration experience.
- Local and network printer installation and configuration.
- Demonstrable ability to manage and prioritise significant workloads.
- Logical and thorough in approach to incidents and requests.
- ITIL Awareness.
- Citrix and thin client technologies awareness.
- Must possess a full UK driving licence and have suitable transport with business insurance.
DESIRABLE SKILLS / EXPERIENCE:
- ITIL Foundation Certification.
- Relevant IT Related degree.
- Current Microsoft Certifications.
- Microsoft Windows 10 / Microsoft Office 2016 experience.
You may have experience of the following: 1st Line Service Desk Analyst, Technical Support, Service Desk Analyst, Helpdesk, Service Desk, 1st Line Support, Active Directory, MS Exchange, Windows 7, Microsoft Office, Windows 8, Office 365, Citrix, ITIL, Microsoft Certification, Windows 10, Office 2016, IT Support etc.
This vacancy is being advertised by Easy Web Recruitment, the UK`s leading Online Recruitment Agency. The services advertised by Easy Web Recruitment are those of an employment agency. No terminology in this advert is intended to discriminate on the grounds of gender, race, disability, age, sexual orientation, religion, or belief, and we confirm that we will gladly accept all applications
