Systems Officer

Babergh and Mid Suffolk District Council are looking to recruit a Systems Officer to join our team based in Ipswich, Suffolk. You will join us on a full-time, permanent basis. The successful candidate will earn a competitive salary of £37,280 - £44,075 per annum (pro rata for part time).

This role is open to full time, part time, and job share applications, all of which will be assessed equally.

Join our team

We are looking for a Systems Officer to join our Housing Transformation Team within the wider Housing Directorate.

If you share our values and our motivation to make a difference for our residents, clients, and communities, we would love to hear from you.

About the role

Working within the Housing Transformation Team and reporting to the Housing Programme Manager, this role is key to driving forward the development, configuration, and implementation of new software and functionality across our Housing systems.

You will:

• Maintain and develop the Council's Housing management systems, to manage our housing assets and rental income, and provide efficient and streamlined working practices.
• Provide day to day system support, assistance, guidance and training for all Housing system users.
• Play a central part in delivering high impact projects, supporting service improvements, and ensuring our systems meet regulatory standards.

About you

We are looking for someone that is passionate about working with systems and enjoys solving technical issues.

You will thrive in this role if you:

• Bring energy and initiative to support a busy team by managing and improving housing management systems, including asset and income data.
• Have a knack for translating operational needs into smart system solutions, supporting teams across a large department while developing specialist knowledge where needed.
• Are confident suggesting and implementing process improvements to streamline workflows and boost efficiency.
• Provide hands-on system administration, including updates, troubleshooting, and user support, while contributing to testing, training, and rollout of new functionality.
• Can produce clear, insightful reports and dashboards to support decision-making and ensure key tasks are delivered on time.
• Have strong technical problem-solving skills, experience supporting frontline system users, and a solid grasp of Microsoft Office tools.

If you are ready to be part of big changes and big improvements, we would love to hear from you.

About us

At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in.

We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors.

We believe that the heart of Suffolk is an incredibly special place to live and work, with:

• 60 conservation areas
• two National Landscapes
• many picturesque market towns

It is no surprise we are ranked among the top 50 places to live in the UK (United Kingdom).

Benefits

We offer a comprehensive benefits package, including:

• Generous leave entitlement (26 days a year, rising to 31 days after 5 years).
• Competitive Local Government Pension Scheme.
• Wellbeing Support and Employee Assistance Programs.
• Private Health Care Options.
• Electric Vehicle Salary Sacrifice Scheme.
• Paid volunteering days.
• Flexible and hybrid working arrangements (Business needs permitting).
• Great learning and development opportunities.

Our ways of working

We believe work is what we do, not just where we go.

We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive.

We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents.

Closing date: 5.00 pm, 27 November 2025

If you think you have what it takes to be successful in this Systems Officer role, even if you don t meet all the requirements, please apply. We would appreciate the opportunity to consider your application.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.