Position
Why this Role Exists:
QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates.
Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group’s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions.
This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS’s target operating model and growth strategy.
As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following:
Lead Business Requirements & Process Design
Facilitate structured discovery workshops across multiple business functions.
Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses).
Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group.
Translate commercial, operational, and people-related needs into system-enabled solutions.
Drive alignment toward Group-standard processes across regions.
Support Core Systems & Broader IT Landscape
Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms.
Support system enhancements and optimisation across the Microsoft Power Platform.
Partner with Group IT to define and deliver requirements for internal systems supporting:
People & Culture
Commercial & Sales
Operational fulfilment
Finance
Software Development environments
Ensure strong cross-system data integrity and process alignment.
Integration & Transformation Initiatives
Support M&A integrations by analysing acquired business processes and defining migration requirements.
Conduct system impact assessments and support data transition planning.
Work alongside Group IT and PMO to ensure business readiness for system rollouts.
Lead business-side UAT coordination and solution validation.
Continuous Improvement & Governance
Identify inefficiencies and drive automation or simplification opportunities.
Maintain traceable requirements documentation aligned to PMO governance standards.
Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability.
Requirements
What You'll Bring:
At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation.
Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable).
Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT).
Demonstrable experience leading workshops and influencing stakeholders without direct authority.
Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance).
Experience supporting system implementations, rollouts, or integrations.
Excellent analytical, documentation and stakeholder management skills.
Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability.
Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment.
Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk.
Travel to QBS locations on an as-needed basis to support role responsibilities.
Preferred Skills
Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps).
Exposure to M&A integrations or system consolidation.
Understanding of API/integration concepts (REST, middleware platforms such as Boomi).
Experience working within a structured PMO environment.
Lean / continuous improvement mindset.
Exposure to software distribution or reseller business models.
Other information
Benefits:
£60,000 per annum
KPI quarterly bonus scheme
Excellent contributory pension scheme
Healthcare scheme
Cycle to Work Scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
23/03/2026
Full time
Position
Why this Role Exists:
QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates.
Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group’s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions.
This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS’s target operating model and growth strategy.
As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following:
Lead Business Requirements & Process Design
Facilitate structured discovery workshops across multiple business functions.
Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses).
Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group.
Translate commercial, operational, and people-related needs into system-enabled solutions.
Drive alignment toward Group-standard processes across regions.
Support Core Systems & Broader IT Landscape
Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms.
Support system enhancements and optimisation across the Microsoft Power Platform.
Partner with Group IT to define and deliver requirements for internal systems supporting:
People & Culture
Commercial & Sales
Operational fulfilment
Finance
Software Development environments
Ensure strong cross-system data integrity and process alignment.
Integration & Transformation Initiatives
Support M&A integrations by analysing acquired business processes and defining migration requirements.
Conduct system impact assessments and support data transition planning.
Work alongside Group IT and PMO to ensure business readiness for system rollouts.
Lead business-side UAT coordination and solution validation.
Continuous Improvement & Governance
Identify inefficiencies and drive automation or simplification opportunities.
Maintain traceable requirements documentation aligned to PMO governance standards.
Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability.
Requirements
What You'll Bring:
At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation.
Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable).
Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT).
Demonstrable experience leading workshops and influencing stakeholders without direct authority.
Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance).
Experience supporting system implementations, rollouts, or integrations.
Excellent analytical, documentation and stakeholder management skills.
Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability.
Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment.
Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk.
Travel to QBS locations on an as-needed basis to support role responsibilities.
Preferred Skills
Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps).
Exposure to M&A integrations or system consolidation.
Understanding of API/integration concepts (REST, middleware platforms such as Boomi).
Experience working within a structured PMO environment.
Lean / continuous improvement mindset.
Exposure to software distribution or reseller business models.
Other information
Benefits:
£60,000 per annum
KPI quarterly bonus scheme
Excellent contributory pension scheme
Healthcare scheme
Cycle to Work Scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Full Stack Developer & Power Platform Engineer you will design, build, and enhance applications that support BCG's internal business operations. You'll work hands-on across front-end, back-end, and integration layers while contributing to solution architecture and ensuring alignment with BCG's technology standards. Key Responsibilities Design, build, and maintain full stack applications using .NET Core, C#, REST APIs, and Power Platform applications Develop scalable and secure backend services and responsive front-end interfaces Build and maintain Power Platform solutions including Power Apps, Power Automate, and Dataverse Integrate Power Platform solutions with custom services and enterprise APIs Translate business requirements into technical designs considering scalability, performance, and maintainability Contribute to architectural decisions, design reviews, and technical documentation Implement CI/CD pipelines and automate deployment workflows Work with Azure cloud, containers, and serverless components Collaborate closely with product owners, UX, analysts, and engineering teams in Agile sprints Support production environments with root-cause analysis and continuous improvement You're good at Designing clean, maintainable, and well-tested code Balancing hands-on development with architectural thinking Communicating complex technical topics clearly Understanding business processes and translating them into technical solutions Documenting systems and solutions thoroughly What You'll Bring 7-10+ years of experience in full stack engineering Strong expertise in .NET Core, C#, React or Angular Hands-on experience with Power Platform and Dataverse Understanding of solution architecture, integration patterns, and cloud architecture Experience with Azure cloud services and microservices patterns Knowledge of SQL and familiarity with NoSQL CI/CD, Git-based workflows, and automation experience Strong communication, collaboration, and problem solving skills Who You'll Work With You will work within a dynamic engineering team across multiple geographies, collaborating with business stakeholders, architects, and platform teams. This role offers the opportunity to directly shape internal tools used globally across BCG. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
01/04/2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Full Stack Developer & Power Platform Engineer you will design, build, and enhance applications that support BCG's internal business operations. You'll work hands-on across front-end, back-end, and integration layers while contributing to solution architecture and ensuring alignment with BCG's technology standards. Key Responsibilities Design, build, and maintain full stack applications using .NET Core, C#, REST APIs, and Power Platform applications Develop scalable and secure backend services and responsive front-end interfaces Build and maintain Power Platform solutions including Power Apps, Power Automate, and Dataverse Integrate Power Platform solutions with custom services and enterprise APIs Translate business requirements into technical designs considering scalability, performance, and maintainability Contribute to architectural decisions, design reviews, and technical documentation Implement CI/CD pipelines and automate deployment workflows Work with Azure cloud, containers, and serverless components Collaborate closely with product owners, UX, analysts, and engineering teams in Agile sprints Support production environments with root-cause analysis and continuous improvement You're good at Designing clean, maintainable, and well-tested code Balancing hands-on development with architectural thinking Communicating complex technical topics clearly Understanding business processes and translating them into technical solutions Documenting systems and solutions thoroughly What You'll Bring 7-10+ years of experience in full stack engineering Strong expertise in .NET Core, C#, React or Angular Hands-on experience with Power Platform and Dataverse Understanding of solution architecture, integration patterns, and cloud architecture Experience with Azure cloud services and microservices patterns Knowledge of SQL and familiarity with NoSQL CI/CD, Git-based workflows, and automation experience Strong communication, collaboration, and problem solving skills Who You'll Work With You will work within a dynamic engineering team across multiple geographies, collaborating with business stakeholders, architects, and platform teams. This role offers the opportunity to directly shape internal tools used globally across BCG. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
GRC Analyst - Data Protection & GDPR Compliance Fixed Term Contract, 12 months - £45k - £50k Location: Hybrid - Birmingham Your new company: I am looking to recruit a GRC Analyst, focusing on Data Protection and GDPR, to join a leader in the hospitality space, with the role focusing on GRC activities, with a strong focus on information security, privacy, and regulatory assurance across the organisation. The role responsibilities: This role focusses on data protection assurance and GDPR compliance, ensuring personal data is processed lawfully, and in line with regulatory and organisational requirements. Key parts of the role: Reviewing how personal data is used across systems, business processes, and technology solutions. Identifying opportunities to reduce, anonymise, or eliminate personal data processing where it is not essential to business needs. Support the review, development, and rollout of information security and data protection policies. Contribute to the management of information security, third party, and privacy risk registers. Assist with internal and external audits, including GDPR assurance, PCI DSS, and financial audits. Track remediation of identified security, privacy, and compliance issues to ensure timely closure. Support incident and breach response activities, including investigation, documentation, and follow up actions. You will need: Strong understanding of GDPR, the UK Data Protection Act, and privacy and security control requirements. Experience working in GRC, information security, data protection, supplier assurance, or a related compliance role. Ability to interpret and assess technical and organisational controls. Strong analytical skills with excellent attention to detail. Confident written and verbal communication skills, able to engage across legal, technical, and operational teams. Experience contributing to incident or breach investigations. Ability to manage multiple competing priorities and constructively challenge established processes. Minimum 3 years' experience in a relevant role. CIPP/E, CIPM, CompTIA Security+, or BCS Practitioner Certificate in Data Protection, desirable. What you'll get in return: Salary of between £45k-£50k Hybrid working Company discounts A pension contribution matched at 1.5x, up to 5%. Private healthcare, dental plan, cycle to work, and keep-fit schemes. 26 days annual leave plus bank holidays. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
01/04/2026
Full time
GRC Analyst - Data Protection & GDPR Compliance Fixed Term Contract, 12 months - £45k - £50k Location: Hybrid - Birmingham Your new company: I am looking to recruit a GRC Analyst, focusing on Data Protection and GDPR, to join a leader in the hospitality space, with the role focusing on GRC activities, with a strong focus on information security, privacy, and regulatory assurance across the organisation. The role responsibilities: This role focusses on data protection assurance and GDPR compliance, ensuring personal data is processed lawfully, and in line with regulatory and organisational requirements. Key parts of the role: Reviewing how personal data is used across systems, business processes, and technology solutions. Identifying opportunities to reduce, anonymise, or eliminate personal data processing where it is not essential to business needs. Support the review, development, and rollout of information security and data protection policies. Contribute to the management of information security, third party, and privacy risk registers. Assist with internal and external audits, including GDPR assurance, PCI DSS, and financial audits. Track remediation of identified security, privacy, and compliance issues to ensure timely closure. Support incident and breach response activities, including investigation, documentation, and follow up actions. You will need: Strong understanding of GDPR, the UK Data Protection Act, and privacy and security control requirements. Experience working in GRC, information security, data protection, supplier assurance, or a related compliance role. Ability to interpret and assess technical and organisational controls. Strong analytical skills with excellent attention to detail. Confident written and verbal communication skills, able to engage across legal, technical, and operational teams. Experience contributing to incident or breach investigations. Ability to manage multiple competing priorities and constructively challenge established processes. Minimum 3 years' experience in a relevant role. CIPP/E, CIPM, CompTIA Security+, or BCS Practitioner Certificate in Data Protection, desirable. What you'll get in return: Salary of between £45k-£50k Hybrid working Company discounts A pension contribution matched at 1.5x, up to 5%. Private healthcare, dental plan, cycle to work, and keep-fit schemes. 26 days annual leave plus bank holidays. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Full Stack Developer & Power Platform Engineer you will design, build, and enhance applications that support BCG's internal business operations. You'll work hands-on across front-end, back-end, and integration layers while contributing to solution architecture and ensuring alignment with BCG's technology standards. Key Responsibilities Design, build, and maintain full stack applications using .NET Core, C#, REST APIs, and Power Platform applications Develop scalable and secure backend services and responsive front-end interfaces Build and maintain Power Platform solutions including Power Apps, Power Automate, and Dataverse Integrate Power Platform solutions with custom services and enterprise APIs Translate business requirements into technical designs considering scalability, performance, and maintainability Contribute to architectural decisions, design reviews, and technical documentation Implement CI/CD pipelines and automate deployment workflows Work with Azure cloud, containers, and serverless components Collaborate closely with product owners, UX, analysts, and engineering teams in Agile sprints Support production environments with root-cause analysis and continuous improvement You're good at Designing clean, maintainable, and well-tested code Balancing hands-on development with architectural thinking Communicating complex technical topics clearly Understanding business processes and translating them into technical solutions Documenting systems and solutions thoroughly What You'll Bring 7-10+ years of experience in full stack engineering Strong expertise in .NET Core, C#, React or Angular Hands-on experience with Power Platform and Dataverse Understanding of solution architecture, integration patterns, and cloud architecture Experience with Azure cloud services and microservices patterns Knowledge of SQL and familiarity with NoSQL CI/CD, Git-based workflows, and automation experience Strong communication, collaboration, and problem solving skills Who You'll Work With You will work within a dynamic engineering team across multiple geographies, collaborating with business stakeholders, architects, and platform teams. This role offers the opportunity to directly shape internal tools used globally across BCG. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
01/04/2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Full Stack Developer & Power Platform Engineer you will design, build, and enhance applications that support BCG's internal business operations. You'll work hands-on across front-end, back-end, and integration layers while contributing to solution architecture and ensuring alignment with BCG's technology standards. Key Responsibilities Design, build, and maintain full stack applications using .NET Core, C#, REST APIs, and Power Platform applications Develop scalable and secure backend services and responsive front-end interfaces Build and maintain Power Platform solutions including Power Apps, Power Automate, and Dataverse Integrate Power Platform solutions with custom services and enterprise APIs Translate business requirements into technical designs considering scalability, performance, and maintainability Contribute to architectural decisions, design reviews, and technical documentation Implement CI/CD pipelines and automate deployment workflows Work with Azure cloud, containers, and serverless components Collaborate closely with product owners, UX, analysts, and engineering teams in Agile sprints Support production environments with root-cause analysis and continuous improvement You're good at Designing clean, maintainable, and well-tested code Balancing hands-on development with architectural thinking Communicating complex technical topics clearly Understanding business processes and translating them into technical solutions Documenting systems and solutions thoroughly What You'll Bring 7-10+ years of experience in full stack engineering Strong expertise in .NET Core, C#, React or Angular Hands-on experience with Power Platform and Dataverse Understanding of solution architecture, integration patterns, and cloud architecture Experience with Azure cloud services and microservices patterns Knowledge of SQL and familiarity with NoSQL CI/CD, Git-based workflows, and automation experience Strong communication, collaboration, and problem solving skills Who You'll Work With You will work within a dynamic engineering team across multiple geographies, collaborating with business stakeholders, architects, and platform teams. This role offers the opportunity to directly shape internal tools used globally across BCG. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Business Systems Analyst (Application Support) Leeds - hybrid -2-3days in office Permanent Summary We're seeking a Systems Analyst to join our team, who are based in our Leeds office. In this role, you'll support critical business systems used across the group, working closely with colleagues to plan, estimate and oversee smooth, successful implementations. You'll be at the heart of innovation, ensuring every new solution transitions seamlessly into business-as-usual operations and delivers a real impact from day one. Some of the key deliverables will include: Monitor and manage a queue of tickets to ensure all tickets are within SLA targets Provide excellent customer service for all tickets ensuring customer expectations are set and regular communication is sent to customers Provide technical support to business users/ICT BAU support staff Working alone, or as part of a team, analyse the underlying issues arising from investigations into requirements and problems, and identify available options for consideration Manage small change requests through the full systems life cycle to completion. Including Requirement Gathering, Feasibility Analysis, Specification, Build and Configuration, Testing and UAT, Training, Implementation, Operational Handover and Post Implementation Support Ensure system configuration and operational support documentation is complete and accurate Support continuous improvement programs in response to support service metrics, customer feedback and process efficiencies Carry out root cause analysis in support of Problem Management. Reconcile issues across support teams to improve Incident Management Process Provide support to ICT Projects Work with a project team to assist with the timely delivery of tasks within a project. Tasks could include Testing and UAT, Training, Operational Handover. Ensure progress/issues/delays are communicated effectively with the Project Manager Delivery of BAU handover tasks into the Systems team and other ICT teams where necessary Create new and update existing Standard Process documentation to aid with knowledge sharing within the systems team. Arrange, prepare and conduct meetings, workshops, training and presentations for a wide variety of audiences. Security Patches/Service Packs are installed in a timely manner, in-line with Cyber Essentials Ensure Information Security risks are identified, reported and actions taken to reduce the occurrence and impact of security incidents. What we're looking for: Previous experience of working within a Systems Analyst/Application Support role Ideally have supported COINS, FocalPoint, IFS or other ERP systems Excellent analytical skills Strong communication, presentational and written skills, with the ability to explain complex issues in a simple way Ability to work under pressure and meet tight deadlines whist still producing good quality work Proven experience at gathering requirements and in negotiations Experience in prioritisation of calls Excels at transferring knowledge through user guides or training Basic knowledge of programming code, relational databases, T-SQL and report writing Able to keep abreast of new technology and can learn new systems quickly with little guidance Exposure to 2nd line support for one or more ERP systems. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
01/04/2026
Full time
Business Systems Analyst (Application Support) Leeds - hybrid -2-3days in office Permanent Summary We're seeking a Systems Analyst to join our team, who are based in our Leeds office. In this role, you'll support critical business systems used across the group, working closely with colleagues to plan, estimate and oversee smooth, successful implementations. You'll be at the heart of innovation, ensuring every new solution transitions seamlessly into business-as-usual operations and delivers a real impact from day one. Some of the key deliverables will include: Monitor and manage a queue of tickets to ensure all tickets are within SLA targets Provide excellent customer service for all tickets ensuring customer expectations are set and regular communication is sent to customers Provide technical support to business users/ICT BAU support staff Working alone, or as part of a team, analyse the underlying issues arising from investigations into requirements and problems, and identify available options for consideration Manage small change requests through the full systems life cycle to completion. Including Requirement Gathering, Feasibility Analysis, Specification, Build and Configuration, Testing and UAT, Training, Implementation, Operational Handover and Post Implementation Support Ensure system configuration and operational support documentation is complete and accurate Support continuous improvement programs in response to support service metrics, customer feedback and process efficiencies Carry out root cause analysis in support of Problem Management. Reconcile issues across support teams to improve Incident Management Process Provide support to ICT Projects Work with a project team to assist with the timely delivery of tasks within a project. Tasks could include Testing and UAT, Training, Operational Handover. Ensure progress/issues/delays are communicated effectively with the Project Manager Delivery of BAU handover tasks into the Systems team and other ICT teams where necessary Create new and update existing Standard Process documentation to aid with knowledge sharing within the systems team. Arrange, prepare and conduct meetings, workshops, training and presentations for a wide variety of audiences. Security Patches/Service Packs are installed in a timely manner, in-line with Cyber Essentials Ensure Information Security risks are identified, reported and actions taken to reduce the occurrence and impact of security incidents. What we're looking for: Previous experience of working within a Systems Analyst/Application Support role Ideally have supported COINS, FocalPoint, IFS or other ERP systems Excellent analytical skills Strong communication, presentational and written skills, with the ability to explain complex issues in a simple way Ability to work under pressure and meet tight deadlines whist still producing good quality work Proven experience at gathering requirements and in negotiations Experience in prioritisation of calls Excels at transferring knowledge through user guides or training Basic knowledge of programming code, relational databases, T-SQL and report writing Able to keep abreast of new technology and can learn new systems quickly with little guidance Exposure to 2nd line support for one or more ERP systems. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Generative AI Business Analyst 12 months Barrow in Furness - hybrid Active SC clearance required Inside IR35 - Umbrella Essential skills and experience Prompt Engineering GenAI Assistant Management Business & Process Analysis Documentation and Value Orchestration Knowledge Transfer / Training Client Teams Uses Watsonx tooling (RHOS + Fusion tech) deployed in an on-prem environment Includes technical oversight, integration interlock, and architecture coordination with the client Required Skills: Must be UK National with 5+ years UK residency Business & Process Analysis Value Orchestration Prompt Engineering Knowledge Transfer Documentation GenAI solution development exposure (implicit in responsibilities) Nice to Have Skills: Celonis GenAI experience Watsonx
01/04/2026
Contractor
Generative AI Business Analyst 12 months Barrow in Furness - hybrid Active SC clearance required Inside IR35 - Umbrella Essential skills and experience Prompt Engineering GenAI Assistant Management Business & Process Analysis Documentation and Value Orchestration Knowledge Transfer / Training Client Teams Uses Watsonx tooling (RHOS + Fusion tech) deployed in an on-prem environment Includes technical oversight, integration interlock, and architecture coordination with the client Required Skills: Must be UK National with 5+ years UK residency Business & Process Analysis Value Orchestration Prompt Engineering Knowledge Transfer Documentation GenAI solution development exposure (implicit in responsibilities) Nice to Have Skills: Celonis GenAI experience Watsonx
Ipswich, Suffolk - Onsite, with Hybrid working available after the initial probation period. We are partnering with a well-established, market-leading organisation investing heavily in its digital and CRM capability. As part of this growth, they are looking for a Salesforce Business Process Manager to take ownership of process optimisation and platform improvement across the business. This is not a pure admin or development role. It is a business-facing position focused on analysing, redesigning and improving end to end processes within Salesforce, ensuring the platform delivers measurable value across sales, operations and wider business functions. The Role You will: Analyse and map current business processes and identify opportunities for improvement within Salesforce Redesign workflows and implement best practices to improve efficiency and adoption Partner with cross-functional teams to gather requirements and drive change Translate business needs into practical, user-friendly Salesforce solutions Support data-driven decision-making through improved reporting and platform usage Drive continuous improvement and embed structured methodologies where appropriate You will act as the bridge between business stakeholders and technical teams, ensuring Salesforce evolves in line with strategic objectives. About You We are looking for someone with: Strong experience working with Salesforce in a Business Analyst, CRM Manager or Process Improvement capacity Proven ability to map and redesign end-to-end processes Experience engaging stakeholders across sales, operations and leadership Confidence driving adoption, change and best practice A structured approach to process improvement, ideally with exposure to Lean or similar methodologies Strong communication and influencing skills This role offers genuine ownership and visibility within a stable and growing organisation committed to long-term investment in technology. If you are looking for a position where you can influence how Salesforce supports the wider business, rather than simply maintain it, this could be worth exploring. For more info, get in touch with Ruben at Synergy
01/04/2026
Full time
Ipswich, Suffolk - Onsite, with Hybrid working available after the initial probation period. We are partnering with a well-established, market-leading organisation investing heavily in its digital and CRM capability. As part of this growth, they are looking for a Salesforce Business Process Manager to take ownership of process optimisation and platform improvement across the business. This is not a pure admin or development role. It is a business-facing position focused on analysing, redesigning and improving end to end processes within Salesforce, ensuring the platform delivers measurable value across sales, operations and wider business functions. The Role You will: Analyse and map current business processes and identify opportunities for improvement within Salesforce Redesign workflows and implement best practices to improve efficiency and adoption Partner with cross-functional teams to gather requirements and drive change Translate business needs into practical, user-friendly Salesforce solutions Support data-driven decision-making through improved reporting and platform usage Drive continuous improvement and embed structured methodologies where appropriate You will act as the bridge between business stakeholders and technical teams, ensuring Salesforce evolves in line with strategic objectives. About You We are looking for someone with: Strong experience working with Salesforce in a Business Analyst, CRM Manager or Process Improvement capacity Proven ability to map and redesign end-to-end processes Experience engaging stakeholders across sales, operations and leadership Confidence driving adoption, change and best practice A structured approach to process improvement, ideally with exposure to Lean or similar methodologies Strong communication and influencing skills This role offers genuine ownership and visibility within a stable and growing organisation committed to long-term investment in technology. If you are looking for a position where you can influence how Salesforce supports the wider business, rather than simply maintain it, this could be worth exploring. For more info, get in touch with Ruben at Synergy
All our office locations considered: Newbury, London (satellite) & Liverpool; OR Croatia (Šibenik) The Team We're Intuita - a fast growing consultancy that's making waves in both the consultancy and technology space! Now as part of the wider FSP Consulting group, we continue with our ambitious growth plans for this year and beyond; we are looking for talented individuals to complement the team of experts we already have working across our business, becoming a pivotal part of our journey, to not just meet, but continuously exceed our client expectations! We are always keen to hear from those with direct experience within our target sectors of Telco, Financial Services and Healthcare , but as a thriving consultancy model, we can offer exposure on a variety of differing sectors and industries too. Interested so far? Read on for a more comprehensive job spec and our benefits! - The role We're growing - fast - and have big ambitions across both the consultancy and technology spaces! In order to achieve these ambitions, we're hiring Principal and Senior Business Data Analysts to deliver top quality project and programme delivery for our clients. You will disseminate business requirements into technical vision, navigating both systems and processes. You will assess the As-Is, understand the client need, and define the solutions to meet the vision You will work hand in hand with Intuita engineers, architects, visualisation developers as well as client design & development teams in order to bring that vision to life. You will enjoy hands on exploring of data using core SQL skills and be able to present this back to key stakeholders, with simple yet elegant insights. These insights will continue to drive the evolution of the data assets, expose key use cases, or uncover new opportunities for value A bit more about what you will be doing in the role - typically you will be responsible for: Assessing the As-Is Able to capture the detailed as-is data ecosystem for a large scale organisation, including systems architecture, governance (functional and non-functional) and present this in a clear and concise manner Capable of understanding detail to table / column level and decipher maturity and suitability of solutions, assessing risks and opportunities for improvement Ability to understand detailed business logic which exists within a given data ecosystem (in some cases via unpicking code) and represent to a wide, less-technical audience (e.g. PowerPoint) Understanding the Need Consolidate and translate requirements into high-quality documentation (BRDs, process maps, data dictionaries, etc.), adding own business context and opinion to play back to stakeholders Able to represent the customer needs and articulate the value in what is being delivered through the means of story telling Develop a deep understanding of the client's data ecosystem to confidently influence business decisions backed with clearly understood and well thought through outcomes Defining the Solution Use knowledge of tools, systems and technology to refine proposed solutions and ensure they meet the needs of our clients Work with agility to provide input into user stories in order to drive detailed understanding of the value creation and business need, assist with prioritisation in line with business criticality, development of product backlogs to ensure features are prioritised correctly and meet the original needs of the client Work closely with clients and project teams to ensure data assets are actively adopted by end users to maximise client value and drive business activation A bit about you We have a strong ethos of accountability, quality and integrity at Intuita and like to work with people who believe in this too. We also really value collaboration and teamwork, working together to solve problems but always having fun along the way . We want you to bring your own personality and approach to the role, but you'll also need: Required Skills and Experience Experience working as a Data Business Analyst or Data Solution Lead in a highly complex, data led environment Ability to articulate ideas to both to business and technical teams, leveraging experience on both sides in order to gain buy in and drive powerful solutions Ability to read and write SQL, understand data models, and explain system behaviours to the business Background in previous data roles within design, development or analysis teams using SQL exploratory skills in order to ratify assumptions Required Characteristics Proactive, dynamic, and driven by delivering quality work, with a great eye for detail High level of curiosity to understand a business and the way in which it operates and a willingness to challenge the norm in an effective and empathic way An exceptional communicator who can make sense of and communicate complex ideas at all levels Ability to quickly understand client context and demonstrate expertise in their business A relationship builder, with the ability to motivate and engage effectively to build trust with clients & colleagues If you don't fit the above criteria exactly and are interested in working for us, get in touch anyway - we hire people, not job specs !
01/04/2026
Full time
All our office locations considered: Newbury, London (satellite) & Liverpool; OR Croatia (Šibenik) The Team We're Intuita - a fast growing consultancy that's making waves in both the consultancy and technology space! Now as part of the wider FSP Consulting group, we continue with our ambitious growth plans for this year and beyond; we are looking for talented individuals to complement the team of experts we already have working across our business, becoming a pivotal part of our journey, to not just meet, but continuously exceed our client expectations! We are always keen to hear from those with direct experience within our target sectors of Telco, Financial Services and Healthcare , but as a thriving consultancy model, we can offer exposure on a variety of differing sectors and industries too. Interested so far? Read on for a more comprehensive job spec and our benefits! - The role We're growing - fast - and have big ambitions across both the consultancy and technology spaces! In order to achieve these ambitions, we're hiring Principal and Senior Business Data Analysts to deliver top quality project and programme delivery for our clients. You will disseminate business requirements into technical vision, navigating both systems and processes. You will assess the As-Is, understand the client need, and define the solutions to meet the vision You will work hand in hand with Intuita engineers, architects, visualisation developers as well as client design & development teams in order to bring that vision to life. You will enjoy hands on exploring of data using core SQL skills and be able to present this back to key stakeholders, with simple yet elegant insights. These insights will continue to drive the evolution of the data assets, expose key use cases, or uncover new opportunities for value A bit more about what you will be doing in the role - typically you will be responsible for: Assessing the As-Is Able to capture the detailed as-is data ecosystem for a large scale organisation, including systems architecture, governance (functional and non-functional) and present this in a clear and concise manner Capable of understanding detail to table / column level and decipher maturity and suitability of solutions, assessing risks and opportunities for improvement Ability to understand detailed business logic which exists within a given data ecosystem (in some cases via unpicking code) and represent to a wide, less-technical audience (e.g. PowerPoint) Understanding the Need Consolidate and translate requirements into high-quality documentation (BRDs, process maps, data dictionaries, etc.), adding own business context and opinion to play back to stakeholders Able to represent the customer needs and articulate the value in what is being delivered through the means of story telling Develop a deep understanding of the client's data ecosystem to confidently influence business decisions backed with clearly understood and well thought through outcomes Defining the Solution Use knowledge of tools, systems and technology to refine proposed solutions and ensure they meet the needs of our clients Work with agility to provide input into user stories in order to drive detailed understanding of the value creation and business need, assist with prioritisation in line with business criticality, development of product backlogs to ensure features are prioritised correctly and meet the original needs of the client Work closely with clients and project teams to ensure data assets are actively adopted by end users to maximise client value and drive business activation A bit about you We have a strong ethos of accountability, quality and integrity at Intuita and like to work with people who believe in this too. We also really value collaboration and teamwork, working together to solve problems but always having fun along the way . We want you to bring your own personality and approach to the role, but you'll also need: Required Skills and Experience Experience working as a Data Business Analyst or Data Solution Lead in a highly complex, data led environment Ability to articulate ideas to both to business and technical teams, leveraging experience on both sides in order to gain buy in and drive powerful solutions Ability to read and write SQL, understand data models, and explain system behaviours to the business Background in previous data roles within design, development or analysis teams using SQL exploratory skills in order to ratify assumptions Required Characteristics Proactive, dynamic, and driven by delivering quality work, with a great eye for detail High level of curiosity to understand a business and the way in which it operates and a willingness to challenge the norm in an effective and empathic way An exceptional communicator who can make sense of and communicate complex ideas at all levels Ability to quickly understand client context and demonstrate expertise in their business A relationship builder, with the ability to motivate and engage effectively to build trust with clients & colleagues If you don't fit the above criteria exactly and are interested in working for us, get in touch anyway - we hire people, not job specs !
Service Assurance Analyst Service Assurance Lead, Service Design, Service Transition, Service Operations, SLA, Service Level Agreements, Digital Services, Service Acceptance Criteria, PRISM Governance, Continuous Service Improvement Plans (CSIP), ITIL Framework, Third-party Management Daily Rate: £400-£475 (via Umbrella) Contract Duration: 6 months initial 3 days per week on-site in Warrington, 2 WFH We are seeking a Service Assurance Analyst to join our team on a contract basis. The role involves contributing to various stages of service design, transition, and operations, ensuring that service level agreements (SLAs) are realistic and met. This position requires a blend of technical understanding and excellent stakeholder management skills. Day-to-day of the role: Contribute to the design and production of Digital Services related processes and documentation. Provide service governance for projects through Service Acceptance Criteria and PRISM Governance. Communicate effectively with all stakeholders before, during, and after changes delivered by Digital Operations & Project Delivery. Document and disseminate knowledge gained during the test, change, release, and deployment phases to all relevant parties. Ensure new or changed services are accepted by the business and stakeholders before implementation. Assist with the implementation of Continuous Service Improvement Plans (CSIPs) within the Digital Operations function. Monitor and respond appropriately to day-to-day customer/client issues to ensure resolution. Promote a positive image for Digital Operations, building and sustaining strong working relationships. Work with third parties to ensure they deliver maximum value to the business. Make decisions based on process and experience, and identify ways to improve existing services. Required Skills & Qualifications: Excellent verbal and written communication skills; ability to present information effectively to a broad audience. Analytical and methodical, able to work through ambiguity. Experience working with multiple third parties at all levels and managing multiple priorities. Good awareness of financial and commercial commitments and liabilities, and the impact of unsuccessful change implementation. Strong experience in project management methodology, including delivery methods and testing lifecycle. Understanding of technology, infrastructure, telecommunications, and networks, with the ability to translate technical information for business users. Excellent customer service attitude, communication, and interpersonal skills including strong influencing and stakeholder management. Broad business knowledge, including understanding of 'end-to-end' process operation. ITIL Foundation qualified (v3 or 4), or experience working within an ITIL framework, and willingness to work towards qualification. In the first instance please submit your CV.
01/04/2026
Contractor
Service Assurance Analyst Service Assurance Lead, Service Design, Service Transition, Service Operations, SLA, Service Level Agreements, Digital Services, Service Acceptance Criteria, PRISM Governance, Continuous Service Improvement Plans (CSIP), ITIL Framework, Third-party Management Daily Rate: £400-£475 (via Umbrella) Contract Duration: 6 months initial 3 days per week on-site in Warrington, 2 WFH We are seeking a Service Assurance Analyst to join our team on a contract basis. The role involves contributing to various stages of service design, transition, and operations, ensuring that service level agreements (SLAs) are realistic and met. This position requires a blend of technical understanding and excellent stakeholder management skills. Day-to-day of the role: Contribute to the design and production of Digital Services related processes and documentation. Provide service governance for projects through Service Acceptance Criteria and PRISM Governance. Communicate effectively with all stakeholders before, during, and after changes delivered by Digital Operations & Project Delivery. Document and disseminate knowledge gained during the test, change, release, and deployment phases to all relevant parties. Ensure new or changed services are accepted by the business and stakeholders before implementation. Assist with the implementation of Continuous Service Improvement Plans (CSIPs) within the Digital Operations function. Monitor and respond appropriately to day-to-day customer/client issues to ensure resolution. Promote a positive image for Digital Operations, building and sustaining strong working relationships. Work with third parties to ensure they deliver maximum value to the business. Make decisions based on process and experience, and identify ways to improve existing services. Required Skills & Qualifications: Excellent verbal and written communication skills; ability to present information effectively to a broad audience. Analytical and methodical, able to work through ambiguity. Experience working with multiple third parties at all levels and managing multiple priorities. Good awareness of financial and commercial commitments and liabilities, and the impact of unsuccessful change implementation. Strong experience in project management methodology, including delivery methods and testing lifecycle. Understanding of technology, infrastructure, telecommunications, and networks, with the ability to translate technical information for business users. Excellent customer service attitude, communication, and interpersonal skills including strong influencing and stakeholder management. Broad business knowledge, including understanding of 'end-to-end' process operation. ITIL Foundation qualified (v3 or 4), or experience working within an ITIL framework, and willingness to work towards qualification. In the first instance please submit your CV.
Devonshire Hayes Recruitment Specialists Limited
Liverpool, Merseyside
Are you an experienced Business Analyst? If so I have an exciting opportunity for you with a law firm in the Liverpool area. This would be a permanent position and would be hybrid with 2x days a week on site. The salary available for this position is up to £48K. Minimum three years' experience as a Technical Business Analyst. Proven experience leading workshops. Exceptionally strong stakeholder management skills in complex environments. Excellent analytical, problem-solving, and communication skills (written and verbal). Experience in translating business problems into actionable user stories. Experience in gap analysis and requirements tracking. Business process mapping / wireframing experience. Experience of working with complex integrated systems. Strong understanding of how data flows and is transformed across complex, multi-platform environments. Ability to manage multiple projects independently and maintain clarity under pressure. Advanced user of Microsoft Excel and Visio. Basic SQL skills for data analysis. Data mapping experience. Knowledge of legal processes and software (such as Aderant, Intapp, IManage etc.) Experience of working with data-oriented projects Experience of working with APIs Experience of PowerBI Experience of QA Testing
01/04/2026
Full time
Are you an experienced Business Analyst? If so I have an exciting opportunity for you with a law firm in the Liverpool area. This would be a permanent position and would be hybrid with 2x days a week on site. The salary available for this position is up to £48K. Minimum three years' experience as a Technical Business Analyst. Proven experience leading workshops. Exceptionally strong stakeholder management skills in complex environments. Excellent analytical, problem-solving, and communication skills (written and verbal). Experience in translating business problems into actionable user stories. Experience in gap analysis and requirements tracking. Business process mapping / wireframing experience. Experience of working with complex integrated systems. Strong understanding of how data flows and is transformed across complex, multi-platform environments. Ability to manage multiple projects independently and maintain clarity under pressure. Advanced user of Microsoft Excel and Visio. Basic SQL skills for data analysis. Data mapping experience. Knowledge of legal processes and software (such as Aderant, Intapp, IManage etc.) Experience of working with data-oriented projects Experience of working with APIs Experience of PowerBI Experience of QA Testing
Housing Needs Research & Data Analyst Initial 3-Month Contract Newham £400 per day (Umbrella) Full-Time (36 hrs/week) Hybrid 2-3 Days per Week at Dockside, Newham Monday-Friday, 9AM-5PM Are you a data specialist passionate about using insight to shape public services and combat homelessness? Newham Council is seeking a Housing Needs Research & Data Analyst for a pivotal three-month contract supporting a data-driven transformation of Housing Needs services. About the Role This role is central to Newham's mission to deliver a robust, intelligence-led approach to tackling homelessness. You will turn complex datasets into actionable insight, influence strategy, and support senior leaders-including the Mayor, Cabinet, Councillors, Directors, and Chief Executive. Your work will directly shape decisions, performance improvements, and long-term service design. What You'll Be Doing Data, Reporting & Business Intelligence Manage and operate key data systems, delivering professional and high-impact reports. Lead analytical and BI activities across major transformation projects. Use data to identify issues, predict trends, propose solutions, and guide service improvement. Produce insight for senior leadership to support strategic decision-making. Deliver advanced reporting using T-SQL and Power BI . Key Responsibilities Interpret and present complex data clearly, measuring service performance and outcomes. Maintain continuity of systems supporting homelessness and housing allocation services. Build high-quality Power BI dashboards and reporting tools for intelligence purposes. Develop robust data controls ensuring accuracy, consistency, and completeness. Manage templates, automate reporting, respond to FOIs, and present findings both written and verbally. Analyse business processes and advise on improvements for Housing Needs and Allocations Services. Knowledge, Skills & Qualifications Knowledge Data collation, statistical analysis, and performance management systems. Understanding of local government, housing needs, and statutory homelessness reporting (advantageous). Awareness of information governance, political context, and organisational change. Qualifications GCSE Maths & English (Grade 4-9) or equivalent relevant experience. Recognised data analysis or continuous improvement accreditation. Experience Applied statistical techniques and research methodology. Building structured performance reports using IT systems. Using data and performance systems to support large-scale service redesign. Leading on complex data, research, or policy-driven projects. Working with senior leaders to define BI requirements and automated reporting outputs. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
01/04/2026
Seasonal
Housing Needs Research & Data Analyst Initial 3-Month Contract Newham £400 per day (Umbrella) Full-Time (36 hrs/week) Hybrid 2-3 Days per Week at Dockside, Newham Monday-Friday, 9AM-5PM Are you a data specialist passionate about using insight to shape public services and combat homelessness? Newham Council is seeking a Housing Needs Research & Data Analyst for a pivotal three-month contract supporting a data-driven transformation of Housing Needs services. About the Role This role is central to Newham's mission to deliver a robust, intelligence-led approach to tackling homelessness. You will turn complex datasets into actionable insight, influence strategy, and support senior leaders-including the Mayor, Cabinet, Councillors, Directors, and Chief Executive. Your work will directly shape decisions, performance improvements, and long-term service design. What You'll Be Doing Data, Reporting & Business Intelligence Manage and operate key data systems, delivering professional and high-impact reports. Lead analytical and BI activities across major transformation projects. Use data to identify issues, predict trends, propose solutions, and guide service improvement. Produce insight for senior leadership to support strategic decision-making. Deliver advanced reporting using T-SQL and Power BI . Key Responsibilities Interpret and present complex data clearly, measuring service performance and outcomes. Maintain continuity of systems supporting homelessness and housing allocation services. Build high-quality Power BI dashboards and reporting tools for intelligence purposes. Develop robust data controls ensuring accuracy, consistency, and completeness. Manage templates, automate reporting, respond to FOIs, and present findings both written and verbally. Analyse business processes and advise on improvements for Housing Needs and Allocations Services. Knowledge, Skills & Qualifications Knowledge Data collation, statistical analysis, and performance management systems. Understanding of local government, housing needs, and statutory homelessness reporting (advantageous). Awareness of information governance, political context, and organisational change. Qualifications GCSE Maths & English (Grade 4-9) or equivalent relevant experience. Recognised data analysis or continuous improvement accreditation. Experience Applied statistical techniques and research methodology. Building structured performance reports using IT systems. Using data and performance systems to support large-scale service redesign. Leading on complex data, research, or policy-driven projects. Working with senior leaders to define BI requirements and automated reporting outputs. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
ECB Data Analyst (Contract) Duration: 6 Months (Possibility for extension) Location: London/Hybrid (3 days per week on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Profile The External Data Analyst will support the ECB Onboarding Programme by translating business and regulatory requirements into clear external data needs and mapping these to existing datasets, systems, and vendor sources. The role will work closely with business stakeholders, Technology, Data Management, Legal, and Procurement to identify where current external data provision does not meet requirements, assess vendor and dataset gaps, and drive the delivery of remediation actions or new data sourcing. The analyst will ensure that all required data is accurately identified, traceable, contractually compliant, and available to regulatory submissions, controls, and programme milestones. Key Accountabilities: Translate business and regulatory requirements into external data specifications , mapping them to existing and new datasets, systems, and vendor sources to identify gaps. Work collaboratively with Data and Technology teams to define ingestion, integration, storage, and metadata needs for external data supporting ECB onboarding. Assess the suitability and coverage of current vendor datasets , identifying data availability, completeness, and quality gaps that may impact ECB reporting or controls. Work with Data Quality and Data Governance teams to validate data standards, lineage, definitions, and controls, ensuring alignment with ECB expectations. Ensure all ingestion flows and architectural designs comply with vendor licensing , including usage rights, redistribution restrictions, and entitlement rules. Coordinate with Legal, Procurement to validate licensing requirements, address contractual gaps, and support sourcing of additional datasets when needed. Document source-to-target mappings, lineage, licensing rules, and ingestion patterns to support ECB traceability, governance artefacts, and internal audit readiness. Track and deliver remediation actions for data, architectural, quality, or licensing gaps, providing clear reporting of risks, issues, and dependencies to ECB programme governance. Skills & Experience: Experience translating regulatory or business requirements into clear data specifications and mappings. Strong understanding of external data from key financial vendors (Bloomberg, Refinitiv, S&P, Moody's, Fitch). Proven ability to work with Data and Technology teams to understand requirements for ingestion, integration, and system flows. Knowledge of data licensing, usage rights, entitlement models, and redistribution constraints. Experience running data sourcing exercises - identifying and evaluating vendors. Experience collaborating with Data Governance teams on lineage, metadata, controls, and standards. Strong documentation skills, including mapping, lineage, and technical requirement artefacts. Effective stakeholder management, working with Technology, Business SMEs, Legal, Procurement Experience with regulatory onboarding programmes or data remediation. Familiarity with data governance frameworks (e.g., BCBS 239, EDM Council standards). Exposure to vendor contract review, sourcing processes, and commercial/licensing negotiations. Awareness of cloud data architecture concepts and licensing implications (Azure, AWS). Experience with data quality tooling or profiling methods. Technical literacy such as basic ability to interpret vendor data schemas. Knowledge of ESG specific external data sources Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
01/04/2026
Contractor
ECB Data Analyst (Contract) Duration: 6 Months (Possibility for extension) Location: London/Hybrid (3 days per week on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Profile The External Data Analyst will support the ECB Onboarding Programme by translating business and regulatory requirements into clear external data needs and mapping these to existing datasets, systems, and vendor sources. The role will work closely with business stakeholders, Technology, Data Management, Legal, and Procurement to identify where current external data provision does not meet requirements, assess vendor and dataset gaps, and drive the delivery of remediation actions or new data sourcing. The analyst will ensure that all required data is accurately identified, traceable, contractually compliant, and available to regulatory submissions, controls, and programme milestones. Key Accountabilities: Translate business and regulatory requirements into external data specifications , mapping them to existing and new datasets, systems, and vendor sources to identify gaps. Work collaboratively with Data and Technology teams to define ingestion, integration, storage, and metadata needs for external data supporting ECB onboarding. Assess the suitability and coverage of current vendor datasets , identifying data availability, completeness, and quality gaps that may impact ECB reporting or controls. Work with Data Quality and Data Governance teams to validate data standards, lineage, definitions, and controls, ensuring alignment with ECB expectations. Ensure all ingestion flows and architectural designs comply with vendor licensing , including usage rights, redistribution restrictions, and entitlement rules. Coordinate with Legal, Procurement to validate licensing requirements, address contractual gaps, and support sourcing of additional datasets when needed. Document source-to-target mappings, lineage, licensing rules, and ingestion patterns to support ECB traceability, governance artefacts, and internal audit readiness. Track and deliver remediation actions for data, architectural, quality, or licensing gaps, providing clear reporting of risks, issues, and dependencies to ECB programme governance. Skills & Experience: Experience translating regulatory or business requirements into clear data specifications and mappings. Strong understanding of external data from key financial vendors (Bloomberg, Refinitiv, S&P, Moody's, Fitch). Proven ability to work with Data and Technology teams to understand requirements for ingestion, integration, and system flows. Knowledge of data licensing, usage rights, entitlement models, and redistribution constraints. Experience running data sourcing exercises - identifying and evaluating vendors. Experience collaborating with Data Governance teams on lineage, metadata, controls, and standards. Strong documentation skills, including mapping, lineage, and technical requirement artefacts. Effective stakeholder management, working with Technology, Business SMEs, Legal, Procurement Experience with regulatory onboarding programmes or data remediation. Familiarity with data governance frameworks (e.g., BCBS 239, EDM Council standards). Exposure to vendor contract review, sourcing processes, and commercial/licensing negotiations. Awareness of cloud data architecture concepts and licensing implications (Azure, AWS). Experience with data quality tooling or profiling methods. Technical literacy such as basic ability to interpret vendor data schemas. Knowledge of ESG specific external data sources Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Business Analyst - Hull / Hybrid £45,000 - £50,000 + bonus, 35-hour work week and great benefits This profitable and growing organisation require an experienced Business Analyst, who has a proven track record of success as part of an agile delivery team. You will be joining an organisation that operate within the professional services sector but have a unique tech offering that sets them apart from competitors.As Business Analyst, you will support the business through the implementation and management of change, working with business stakeholders, subject matter experts and the Digital/IT team to gather and document business process requirements. You will develop, document, and implement new processes that meet business needs.For this role, you will be expected to be in their Hull office two days per week. Package: 35-hour work week with flexible working opportunities Private Pension, medical insurance, income protection MIP scheme / bonus opportunities Death in service benefit 4x salary, EAP scheme 25 holidays per year plus bank holidays + buy/sell options. Experience / Responsibilities: Extensive experience in a business analyst or change role. Experience implementing change. Experience of end-to-end change delivery and customer journey mapping. Business Process mapping, requirements gathering and capture, experience of writing user stories. Strong stakeholder engagement skills. Third Party Supplier relationship building. Project management skills. Strong academics, including undergraduate degree level qualification or equivalent. Experience of working within Agile and Scrum practices. The company have an excellent reputation within their sector, and have experienced consecutive years of growth, posting record revenues for the last financial year. They promote a healthy work-life balance and will give you the opportunity to develop your technical knowledge.Click APPLY to be considered for the role as my client is aiming to interview as soon as possible. All interviews are to be conducted virtually, with the process requiring two stages.Contact - Millie Ellis Key words; Business Analyst, Business Process Analyst, Change Analyst. Commutable from Hull, Leeds, York, Grimsby, Scunthorpe, Doncaster, Wakefield, Harrogate, Selby, Scarborough, Malton Erin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustment at any stage of the application process.If you have not heard back from us within 5 working days, please assume that your application has been unsuccessful on this occasion. Your profile may be considered for other suitable vacancies that arise within the next 12 weeks. Erin Associates Ltd is acting as an Employment Agency in relation to this vacancy.
01/04/2026
Full time
Business Analyst - Hull / Hybrid £45,000 - £50,000 + bonus, 35-hour work week and great benefits This profitable and growing organisation require an experienced Business Analyst, who has a proven track record of success as part of an agile delivery team. You will be joining an organisation that operate within the professional services sector but have a unique tech offering that sets them apart from competitors.As Business Analyst, you will support the business through the implementation and management of change, working with business stakeholders, subject matter experts and the Digital/IT team to gather and document business process requirements. You will develop, document, and implement new processes that meet business needs.For this role, you will be expected to be in their Hull office two days per week. Package: 35-hour work week with flexible working opportunities Private Pension, medical insurance, income protection MIP scheme / bonus opportunities Death in service benefit 4x salary, EAP scheme 25 holidays per year plus bank holidays + buy/sell options. Experience / Responsibilities: Extensive experience in a business analyst or change role. Experience implementing change. Experience of end-to-end change delivery and customer journey mapping. Business Process mapping, requirements gathering and capture, experience of writing user stories. Strong stakeholder engagement skills. Third Party Supplier relationship building. Project management skills. Strong academics, including undergraduate degree level qualification or equivalent. Experience of working within Agile and Scrum practices. The company have an excellent reputation within their sector, and have experienced consecutive years of growth, posting record revenues for the last financial year. They promote a healthy work-life balance and will give you the opportunity to develop your technical knowledge.Click APPLY to be considered for the role as my client is aiming to interview as soon as possible. All interviews are to be conducted virtually, with the process requiring two stages.Contact - Millie Ellis Key words; Business Analyst, Business Process Analyst, Change Analyst. Commutable from Hull, Leeds, York, Grimsby, Scunthorpe, Doncaster, Wakefield, Harrogate, Selby, Scarborough, Malton Erin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustment at any stage of the application process.If you have not heard back from us within 5 working days, please assume that your application has been unsuccessful on this occasion. Your profile may be considered for other suitable vacancies that arise within the next 12 weeks. Erin Associates Ltd is acting as an Employment Agency in relation to this vacancy.
BI (Business Intelligence) Developer Warrington Hybrid Full time permanent This is an exciting opportunity to play a key role in developing customer-facing BI solutions that enhance our services and improve procurement processes for our clients. You will work closely with developers, business analysts and project managers to design and deliver innovative reporting and data solutions using the Microsoft data and BI technology stack . If you are an enthusiastic BI Developer with a passion for building scalable, secure and user-friendly solutions, we would love to hear from you. What you'll be doing: As BI Developer, you will help create and deliver impactful business intelligence solutions that support better decision-making for our clients. Your responsibilities will include: Designing, building and delivering BI solutions using Microsoft Power BI and related tools, contributing to the development of our data warehouse Working with stakeholders to gather and analyse requirements, translating them into technical specifications and BI solution designs Writing clear, effective and maintainable code to deliver high-quality reporting and data solutions Testing and debugging BI solutions to ensure functionality, reliability and performance Integrating BI components with existing systems and third-party APIs to streamline data workflows and improve efficiency Participating in code reviews and contributing to coding standards and best practice Troubleshooting and resolving defects and user-reported issues quickly and effectively Maintaining and enhancing existing BI solutions to ensure stability, scalability and security Keeping up to date with emerging BI technologies and industry trends, particularly across the Microsoft ecosystem Supporting continuous improvement across BI development processes, tools and frameworks What we're looking for: We're looking for a skilled and driven BI Developer who brings technical expertise, strong collaboration skills and a customer-first mindset. You will be someone who: Has a proven track record of delivering successful BI solutions Is motivated, adaptable and results-focused Takes a logical, systematic approach to problem-solving Works well with cross-functional teams and stakeholders Communicates effectively and builds strong working relationships Puts customer needs at the centre of everything they do Thrives in a fast-paced environment and can manage multiple priorities across the development lifecycle Essential skills and experience: Proven experience as a BI Developer , with a track record of designing and deploying BI solutions using Microsoft technologies Advanced proficiency in Power BI and related Microsoft BI tools, including creating complex reports and dashboards Strong understanding of Power BI / Tabular data models , including design, management and operation Proficiency in DAX Strong knowledge of SQL / T-SQL , including database management and optimisation for BI applications Good understanding of BI development principles, methodologies and best practice Experience using development tools such as Visual Studio Code and Git Strong analytical and problem-solving skills, with the ability to understand complex data concepts quickly Excellent communication and collaboration skills Experience working in Agile / Scrum environments Hands-on experience with Microsoft Azure services , particularly Azure Data Factory Understanding of data warehousing concepts , including star schema architecture Desirable experience: Front-end technologies such as HTML, CSS and JavaScript Procurement technology or the social housing sector Azure platform or portal experience Microsoft Dynamics 365 and Dataverse , including data extraction and integration Build, deploy and test automation for BI solutions Tools such as Tabular Editor , ALM Toolkit , or Power BI's PBIP/PBIR source file formats Exposure to REST APIs, JSON, XML and PowerShell scripting
01/04/2026
Full time
BI (Business Intelligence) Developer Warrington Hybrid Full time permanent This is an exciting opportunity to play a key role in developing customer-facing BI solutions that enhance our services and improve procurement processes for our clients. You will work closely with developers, business analysts and project managers to design and deliver innovative reporting and data solutions using the Microsoft data and BI technology stack . If you are an enthusiastic BI Developer with a passion for building scalable, secure and user-friendly solutions, we would love to hear from you. What you'll be doing: As BI Developer, you will help create and deliver impactful business intelligence solutions that support better decision-making for our clients. Your responsibilities will include: Designing, building and delivering BI solutions using Microsoft Power BI and related tools, contributing to the development of our data warehouse Working with stakeholders to gather and analyse requirements, translating them into technical specifications and BI solution designs Writing clear, effective and maintainable code to deliver high-quality reporting and data solutions Testing and debugging BI solutions to ensure functionality, reliability and performance Integrating BI components with existing systems and third-party APIs to streamline data workflows and improve efficiency Participating in code reviews and contributing to coding standards and best practice Troubleshooting and resolving defects and user-reported issues quickly and effectively Maintaining and enhancing existing BI solutions to ensure stability, scalability and security Keeping up to date with emerging BI technologies and industry trends, particularly across the Microsoft ecosystem Supporting continuous improvement across BI development processes, tools and frameworks What we're looking for: We're looking for a skilled and driven BI Developer who brings technical expertise, strong collaboration skills and a customer-first mindset. You will be someone who: Has a proven track record of delivering successful BI solutions Is motivated, adaptable and results-focused Takes a logical, systematic approach to problem-solving Works well with cross-functional teams and stakeholders Communicates effectively and builds strong working relationships Puts customer needs at the centre of everything they do Thrives in a fast-paced environment and can manage multiple priorities across the development lifecycle Essential skills and experience: Proven experience as a BI Developer , with a track record of designing and deploying BI solutions using Microsoft technologies Advanced proficiency in Power BI and related Microsoft BI tools, including creating complex reports and dashboards Strong understanding of Power BI / Tabular data models , including design, management and operation Proficiency in DAX Strong knowledge of SQL / T-SQL , including database management and optimisation for BI applications Good understanding of BI development principles, methodologies and best practice Experience using development tools such as Visual Studio Code and Git Strong analytical and problem-solving skills, with the ability to understand complex data concepts quickly Excellent communication and collaboration skills Experience working in Agile / Scrum environments Hands-on experience with Microsoft Azure services , particularly Azure Data Factory Understanding of data warehousing concepts , including star schema architecture Desirable experience: Front-end technologies such as HTML, CSS and JavaScript Procurement technology or the social housing sector Azure platform or portal experience Microsoft Dynamics 365 and Dataverse , including data extraction and integration Build, deploy and test automation for BI solutions Tools such as Tabular Editor , ALM Toolkit , or Power BI's PBIP/PBIR source file formats Exposure to REST APIs, JSON, XML and PowerShell scripting
About the role This is a fantastic opportunity to join Southern Water's Cyber Risk & Assurance team, the organisation's second line of defence within the wider Cyber Security function. As a Cyber Risk & Assurance Analyst, you'll play a central role in helping the business understand, manage and reduce cyber risk across critical operations. You'll be responsible for developing and improving cyber risk insights in your area of specialism, driving process and tooling enhancements, and supporting stakeholders across Technology, Legal and the wider business. This is a role for someone who enjoys tackling complex problems, breaking them down into actionable solutions, and collaborating with a wide range of experts. You'll also act as a trusted advisor helping colleagues understand cyber threats, risks and controls, and supporting the wider team in embedding strong cyber risk management practices across Southern Water. What you will be responsible for: You will conduct complex cyber risk assessments, strengthen key controls, deliver clear risk insights, and drive improvements across cyber domains - all while building collaborative relationships across Technology, Security, Legal and the business. Key Responsibilities Maintain an up-to-date understanding of the cyber threat landscape, relevant regulations (including NIS1/NIS2 and GDPR), and emerging risks. Lead, plan and perform complex cyber risk assessments aligned to industry-recognised frameworks, testing the design and effectiveness of cyber controls. Produce high-quality risk assessment reports with clear, actionable conclusions that support timely risk-based decision-making. Identify and deliver improvements across domains such as identity & access management, application security, endpoint security, and network security. Work closely with stakeholders across Security, Technology, Legal, Internal Audit and the wider business to assess control gaps, prioritise remediation actions and track progress to completion. Build strong working relationships across teams to influence, support and strengthen cyber risk management practices. Drive process improvements and enhancements across the Cyber Risk & Assurance function. Additional requirements specific to the role Will work closely with both technical teams and non-technical stakeholders, requiring an ability to communicate complex concepts clearly. Must be comfortable operating in an environment with regulatory, operational and cyber security obligations. Occasional engagement with internal or external audit teams may be required. What you'll bring to the role: Essential Degree-level education or equivalent experience. Strong knowledge of cyber security and information security control best practice. Proven experience in cyber security, risk management or security assessment (10+ years, or advanced degree with 8+ years). In-depth understanding of key frameworks such as NIST (800-37, 800-30, 800-53), ISO 27001/27005, SOC 2, PCI or MITRE ATT&CK. Solid understanding of cloud models, application security, vulnerability and patch management. Experience in regulated and/or unionised environments. Excellent communication skills with the ability to simplify complex findings for senior management. Strong attention to detail and a proactive, positive, innovative mindset. Desirable GRC or security certifications (e.g., CISSP, CISM, CRISC, CISA, GCFE, GSEC, CCSP). Experience with cyber risk modelling (e.g., CyberCube, RMS, Cyence). Hands-on experience with frameworks such as ISO 27001, NIST CSF, NCSC CAF or CIS Controls. Understanding of ICS/OT environments. Southern Water is at the forefront of transforming Britain's water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed. You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where senior professionals can make a meaningful impact, influence major strategic decisions, and drive long-term value creation . At Southern Water, we believe diverse perspectives drive innovation. If you're passionate about making a positive impact and think you can bring value to our team, we'd love to hear from you-even if you don't tick every box. Your unique skills and experiences could be exactly what we need. Our Commitment to Diversity We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know. Additional information: In line with Southern Water's security requirements, successful candidates will be required to provide evidence of their identity, eligibility to work in the UK, criminal record check (DBS) and verification of their employment and/or education history for the past three years. Appointment to this role is subject to the successful completion of all preemployment checks, including security vetting. Please note that if a candidate does not meet the required security standards or fails to pass the vetting process, Southern Water reserves the right to withdraw the offer of employment. Some positions may also require higher levels of security vetting, which may involve providing additional documentation.
01/04/2026
Full time
About the role This is a fantastic opportunity to join Southern Water's Cyber Risk & Assurance team, the organisation's second line of defence within the wider Cyber Security function. As a Cyber Risk & Assurance Analyst, you'll play a central role in helping the business understand, manage and reduce cyber risk across critical operations. You'll be responsible for developing and improving cyber risk insights in your area of specialism, driving process and tooling enhancements, and supporting stakeholders across Technology, Legal and the wider business. This is a role for someone who enjoys tackling complex problems, breaking them down into actionable solutions, and collaborating with a wide range of experts. You'll also act as a trusted advisor helping colleagues understand cyber threats, risks and controls, and supporting the wider team in embedding strong cyber risk management practices across Southern Water. What you will be responsible for: You will conduct complex cyber risk assessments, strengthen key controls, deliver clear risk insights, and drive improvements across cyber domains - all while building collaborative relationships across Technology, Security, Legal and the business. Key Responsibilities Maintain an up-to-date understanding of the cyber threat landscape, relevant regulations (including NIS1/NIS2 and GDPR), and emerging risks. Lead, plan and perform complex cyber risk assessments aligned to industry-recognised frameworks, testing the design and effectiveness of cyber controls. Produce high-quality risk assessment reports with clear, actionable conclusions that support timely risk-based decision-making. Identify and deliver improvements across domains such as identity & access management, application security, endpoint security, and network security. Work closely with stakeholders across Security, Technology, Legal, Internal Audit and the wider business to assess control gaps, prioritise remediation actions and track progress to completion. Build strong working relationships across teams to influence, support and strengthen cyber risk management practices. Drive process improvements and enhancements across the Cyber Risk & Assurance function. Additional requirements specific to the role Will work closely with both technical teams and non-technical stakeholders, requiring an ability to communicate complex concepts clearly. Must be comfortable operating in an environment with regulatory, operational and cyber security obligations. Occasional engagement with internal or external audit teams may be required. What you'll bring to the role: Essential Degree-level education or equivalent experience. Strong knowledge of cyber security and information security control best practice. Proven experience in cyber security, risk management or security assessment (10+ years, or advanced degree with 8+ years). In-depth understanding of key frameworks such as NIST (800-37, 800-30, 800-53), ISO 27001/27005, SOC 2, PCI or MITRE ATT&CK. Solid understanding of cloud models, application security, vulnerability and patch management. Experience in regulated and/or unionised environments. Excellent communication skills with the ability to simplify complex findings for senior management. Strong attention to detail and a proactive, positive, innovative mindset. Desirable GRC or security certifications (e.g., CISSP, CISM, CRISC, CISA, GCFE, GSEC, CCSP). Experience with cyber risk modelling (e.g., CyberCube, RMS, Cyence). Hands-on experience with frameworks such as ISO 27001, NIST CSF, NCSC CAF or CIS Controls. Understanding of ICS/OT environments. Southern Water is at the forefront of transforming Britain's water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed. You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where senior professionals can make a meaningful impact, influence major strategic decisions, and drive long-term value creation . At Southern Water, we believe diverse perspectives drive innovation. If you're passionate about making a positive impact and think you can bring value to our team, we'd love to hear from you-even if you don't tick every box. Your unique skills and experiences could be exactly what we need. Our Commitment to Diversity We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know. Additional information: In line with Southern Water's security requirements, successful candidates will be required to provide evidence of their identity, eligibility to work in the UK, criminal record check (DBS) and verification of their employment and/or education history for the past three years. Appointment to this role is subject to the successful completion of all preemployment checks, including security vetting. Please note that if a candidate does not meet the required security standards or fails to pass the vetting process, Southern Water reserves the right to withdraw the offer of employment. Some positions may also require higher levels of security vetting, which may involve providing additional documentation.
Commercial Systems Analyst (COINS) Warwickshire - Onsite Interim Contract (4 Months) Overview We are seeking a commercially aware COINS Systems Project Analyst to support the delivery of a key commercial systems initiative within a growing construction business. This role will work closely with the Project Lead, Commercial and Finance teams to strengthen system processes, improve data integrity, and support accurate financial reporting across the business. The position would suit someone with strong COINS experience and a solid understanding of commercial processes within construction or housebuilding. Key Responsibilities Commercial & Financial Systems Support Help manage project related systems (SharePoint, Teams, Excel, COINS, etc.). Support optimisation of COINS across commercial and finance workflows. Assist in maintaining accuracy across cost capture, subcontractor payments, valuations and reporting structures. Support testing, documentation & validation of system outputs against management accounts. Project & Process Coordination Maintain project timelines and ensure delivery across system enhancement activities. Coordinate and prepare for meetings between Commercial, Finance and Operational stakeholders. Support planning, scheduling and tracking of project tasks Reporting & Financial Insight Assist in producing structured reporting packs, dashboards and summaries. Support preparation of information for senior leadership review. Gather feedback from users and translate into actionable system or reporting improvements. Documentation & Governance Maintain structured documentation including financial process flows, SOPs and system guides. Support governance controls around data entry, approvals and version control. Required Experience Strong working knowledge of COINS within a construction environment. Bill of Quants (BoQ) Construction workbench Value in payments Ability to communicate confidently with Commercial Managers, Quantity Surveyors and Finance teams. Good understanding of commercial finance processes including: CVRs Cost-to-complete forecasting Subcontractor payment processes Margin and variance analysis Experience supporting ERP or finance systems initiatives. Strong Excel capability (comfortable handling financial data).
01/04/2026
Seasonal
Commercial Systems Analyst (COINS) Warwickshire - Onsite Interim Contract (4 Months) Overview We are seeking a commercially aware COINS Systems Project Analyst to support the delivery of a key commercial systems initiative within a growing construction business. This role will work closely with the Project Lead, Commercial and Finance teams to strengthen system processes, improve data integrity, and support accurate financial reporting across the business. The position would suit someone with strong COINS experience and a solid understanding of commercial processes within construction or housebuilding. Key Responsibilities Commercial & Financial Systems Support Help manage project related systems (SharePoint, Teams, Excel, COINS, etc.). Support optimisation of COINS across commercial and finance workflows. Assist in maintaining accuracy across cost capture, subcontractor payments, valuations and reporting structures. Support testing, documentation & validation of system outputs against management accounts. Project & Process Coordination Maintain project timelines and ensure delivery across system enhancement activities. Coordinate and prepare for meetings between Commercial, Finance and Operational stakeholders. Support planning, scheduling and tracking of project tasks Reporting & Financial Insight Assist in producing structured reporting packs, dashboards and summaries. Support preparation of information for senior leadership review. Gather feedback from users and translate into actionable system or reporting improvements. Documentation & Governance Maintain structured documentation including financial process flows, SOPs and system guides. Support governance controls around data entry, approvals and version control. Required Experience Strong working knowledge of COINS within a construction environment. Bill of Quants (BoQ) Construction workbench Value in payments Ability to communicate confidently with Commercial Managers, Quantity Surveyors and Finance teams. Good understanding of commercial finance processes including: CVRs Cost-to-complete forecasting Subcontractor payment processes Margin and variance analysis Experience supporting ERP or finance systems initiatives. Strong Excel capability (comfortable handling financial data).
An exciting opportunity has arisen for a Threat Detection Engineer to join a well-established biotech company using large-scale genetic data and AI to predict disease risk and advance precision healthcare. As a Threat Detection Engineer, you will be responsible for developing and enhancing threat detection capabilities within a modern cloud-first setting. This role offers hybrid / remote working options, a salary range of £60,000 - £80,000 and benefits. You will be responsible for: Designing and implementing threat-led detection logic informed by threat intelligence and hunting activities. Developing innovative analytical techniques to identify incidents effectively. Collaborating with an outsourced SOC to maintain, tune, and optimise detection catalogues. Creating and refining DLP, Insider Risk Management, and other security rules using cloud-native tools. Monitoring and ensuring high-quality service delivery from external SOC providers. Automating reporting on security performance and operational metrics. Partnering with technology teams to ensure adequate monitoring across cloud platforms, SaaS, and internal systems. Documenting security processes, tool configurations, and contributing to service delivery documentation. Supporting colleagues with ISO 27001 compliance and KQL-related tasks. What we are looking for: Previously worked as an SOC Analyst, Threat Detection Engineer or in a similar role. Must have strong expertise in KQL. Hands-on experience with Microsoft Sentinel and Defender (Endpoint, Office 365). Familiarity with Microsoft Entra ID, including Identity Governance. Experience with Microsoft Purview, particularly DLP and data protection tools. Exposure to cloud-native logging in Azure and Kubernetes environments. Understanding of "detection as code" or "everything as code" approaches, including CI/CD pipelines. Experience working with or alongside MSP SOC teams. Awareness of Agile methodologies and ways of working. Knowledge of attacker TTPs, threat modelling, and cyber security frameworks. Understanding of statistics, data science, or AI/ML as applied to security. Awareness of ISO 27001 standards. Relevant cyber security certifications (e.g., MS-500, AZ-500, SC-200, SC-300, SC-400, Security+, GSOC, CCSK). This is a rare chance to contribute to meaningful cyber security work in a role where your expertise will directly influence how threats are detected and mitigated at scale. Relevant job titles: Threat Detection Engineer, Cyber Threat Engineer, Detection & Response Engineer, Security Detection Engineer Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
01/04/2026
Full time
An exciting opportunity has arisen for a Threat Detection Engineer to join a well-established biotech company using large-scale genetic data and AI to predict disease risk and advance precision healthcare. As a Threat Detection Engineer, you will be responsible for developing and enhancing threat detection capabilities within a modern cloud-first setting. This role offers hybrid / remote working options, a salary range of £60,000 - £80,000 and benefits. You will be responsible for: Designing and implementing threat-led detection logic informed by threat intelligence and hunting activities. Developing innovative analytical techniques to identify incidents effectively. Collaborating with an outsourced SOC to maintain, tune, and optimise detection catalogues. Creating and refining DLP, Insider Risk Management, and other security rules using cloud-native tools. Monitoring and ensuring high-quality service delivery from external SOC providers. Automating reporting on security performance and operational metrics. Partnering with technology teams to ensure adequate monitoring across cloud platforms, SaaS, and internal systems. Documenting security processes, tool configurations, and contributing to service delivery documentation. Supporting colleagues with ISO 27001 compliance and KQL-related tasks. What we are looking for: Previously worked as an SOC Analyst, Threat Detection Engineer or in a similar role. Must have strong expertise in KQL. Hands-on experience with Microsoft Sentinel and Defender (Endpoint, Office 365). Familiarity with Microsoft Entra ID, including Identity Governance. Experience with Microsoft Purview, particularly DLP and data protection tools. Exposure to cloud-native logging in Azure and Kubernetes environments. Understanding of "detection as code" or "everything as code" approaches, including CI/CD pipelines. Experience working with or alongside MSP SOC teams. Awareness of Agile methodologies and ways of working. Knowledge of attacker TTPs, threat modelling, and cyber security frameworks. Understanding of statistics, data science, or AI/ML as applied to security. Awareness of ISO 27001 standards. Relevant cyber security certifications (e.g., MS-500, AZ-500, SC-200, SC-300, SC-400, Security+, GSOC, CCSK). This is a rare chance to contribute to meaningful cyber security work in a role where your expertise will directly influence how threats are detected and mitigated at scale. Relevant job titles: Threat Detection Engineer, Cyber Threat Engineer, Detection & Response Engineer, Security Detection Engineer Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Retail Systems Analyst Contract Remote (2 days on-site per month) Cheltenham, Gloucestershire Proactive IT Appointments are currently working with a well-established UK organisation that is looking to appoint an experienced Retail Systems Analyst to join their Business Information Systems team. This is an excellent opportunity to work on a large-scale ERP environment, supporting and enhancing Microsoft Dynamics AX 2012 R3 and D365 solutions as part of a major transformation programme. You will work closely with business stakeholders and technical teams to improve processes, deliver system enhancements, and ensure the ERP platform continues to support the organisation's operational needs. Key Responsibilities Analyse business systems and processes to identify issues and recommend effective solutions Facilitate requirements gathering, review, and design workshops with business stakeholders Configure system changes and enhancements within the ERP platform where required Work closely with third-party development and support partners to deliver fixes and customisations Lead requirements documentation and User Acceptance Testing (UAT) activities across projects Maintain business use cases and process flow documentation as systems evolve Act as a key liaison between business users and technical delivery teams Provide clear updates and progress reporting across project activities Deliver training and guidance to users on system functionality and best practices Provide 2nd and 3rd line support for complex ERP-related issues escalated from the IT Service Desk Skills & Experience Strong experience working with ERP systems , ideally Microsoft Dynamics AX 2012 or D365 Proven background in business analysis, requirements gathering, and stakeholder management Experience supporting ERP enhancements, configuration, and system improvements Strong understanding of business process mapping and documentation Experience managing or supporting UAT and project delivery within ERP environments Excellent communication and presentation skills Strong analytical and problem-solving ability Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
01/04/2026
Contractor
Retail Systems Analyst Contract Remote (2 days on-site per month) Cheltenham, Gloucestershire Proactive IT Appointments are currently working with a well-established UK organisation that is looking to appoint an experienced Retail Systems Analyst to join their Business Information Systems team. This is an excellent opportunity to work on a large-scale ERP environment, supporting and enhancing Microsoft Dynamics AX 2012 R3 and D365 solutions as part of a major transformation programme. You will work closely with business stakeholders and technical teams to improve processes, deliver system enhancements, and ensure the ERP platform continues to support the organisation's operational needs. Key Responsibilities Analyse business systems and processes to identify issues and recommend effective solutions Facilitate requirements gathering, review, and design workshops with business stakeholders Configure system changes and enhancements within the ERP platform where required Work closely with third-party development and support partners to deliver fixes and customisations Lead requirements documentation and User Acceptance Testing (UAT) activities across projects Maintain business use cases and process flow documentation as systems evolve Act as a key liaison between business users and technical delivery teams Provide clear updates and progress reporting across project activities Deliver training and guidance to users on system functionality and best practices Provide 2nd and 3rd line support for complex ERP-related issues escalated from the IT Service Desk Skills & Experience Strong experience working with ERP systems , ideally Microsoft Dynamics AX 2012 or D365 Proven background in business analysis, requirements gathering, and stakeholder management Experience supporting ERP enhancements, configuration, and system improvements Strong understanding of business process mapping and documentation Experience managing or supporting UAT and project delivery within ERP environments Excellent communication and presentation skills Strong analytical and problem-solving ability Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Business Analyst Liverpool (Hybrid - minimum 2 days per week in the office) £48K An experienced Technical Business Analyst is required for our legal client to join their Project Management Team. You'll act as the link between legal practice and operational teams, ensuring requirements are captured clearly, processes are improved, and technology solutions are well-designed and effectively delivered. You will work closely with stakeholders across the organisation, supporting both internal operations and client-facing transformation projects. Strong communication, analytical capability, and the ability to work across complex environments are essential. Key Responsibilities: Lead workshops to capture requirements and map user journeys Build strong relationships with stakeholders at all levels Produce clear, concise requirements documentation Prioritise requirements using structured methods Support data migration, testing preparation, and execution Define and manage project scope and change control Assist with training and provide post-go-live support Contribute to client-facing process mapping and solution design Work with IT Infrastructure and Legal Tech teams to ensure technical feasibility and solution quality Skills: Essential Minimum 3 years' experience as a Technical Business Analyst Advanced Excel and Visio skills Strong stakeholder management and workshop facilitation skills Excellent analytical and communication skills Experience translating requirements into user stories Gap analysis and requirements tracking capability Process mapping / wireframing experience Experience with complex integrated systems and data flows Ability to manage multiple projects independently Basic SQL and data mapping experience Desirable Knowledge of legal systems (e.g., Aderant, Intapp, iManage) Experience with APIs or data-focused projects Power BI capability QA testing experience Exposure to Lean Six Sigma
01/04/2026
Full time
Business Analyst Liverpool (Hybrid - minimum 2 days per week in the office) £48K An experienced Technical Business Analyst is required for our legal client to join their Project Management Team. You'll act as the link between legal practice and operational teams, ensuring requirements are captured clearly, processes are improved, and technology solutions are well-designed and effectively delivered. You will work closely with stakeholders across the organisation, supporting both internal operations and client-facing transformation projects. Strong communication, analytical capability, and the ability to work across complex environments are essential. Key Responsibilities: Lead workshops to capture requirements and map user journeys Build strong relationships with stakeholders at all levels Produce clear, concise requirements documentation Prioritise requirements using structured methods Support data migration, testing preparation, and execution Define and manage project scope and change control Assist with training and provide post-go-live support Contribute to client-facing process mapping and solution design Work with IT Infrastructure and Legal Tech teams to ensure technical feasibility and solution quality Skills: Essential Minimum 3 years' experience as a Technical Business Analyst Advanced Excel and Visio skills Strong stakeholder management and workshop facilitation skills Excellent analytical and communication skills Experience translating requirements into user stories Gap analysis and requirements tracking capability Process mapping / wireframing experience Experience with complex integrated systems and data flows Ability to manage multiple projects independently Basic SQL and data mapping experience Desirable Knowledge of legal systems (e.g., Aderant, Intapp, iManage) Experience with APIs or data-focused projects Power BI capability QA testing experience Exposure to Lean Six Sigma
Turn data into decisions that directly impact revenue, pricing, and performance. We are hiring a Data Analyst for a 6 month Fixed Term Contract to play a key role in transforming how a major UK contracts division uses data across sales, margin, and commercial performance. About the client:You will be joining a large, multi-brand UK organisation operating within a complex distribution environment. With multiple business units and evolving systems, the organisation is investing heavily in improving how data is accessed, trusted, and used. This is a business in transition, moving towards a more modern, insight-driven approach to decision making. Project overview:This role sits at the centre of a transformation focused on improving visibility of margin, pricing, and sales performance. You will help redefine how analytics supports the business, working closely with stakeholders to shape reporting priorities and deliver insights that drive action. The work will also contribute to building a scalable analytics capability that can be rolled out more widely across the organisation. What you will be doing:You will act as the link between business stakeholders and data teams, translating complex commercial requirements into clear data and reporting solutions. A core part of the role will involve analysing sales, pricing, and margin performance, identifying key drivers, and turning these into actionable insights. You will develop a strong understanding of rebate-driven margin structures and ensure that changes to pricing and margin logic are accurately reflected in reporting. You will also support the transition from legacy tools into modern data models, ensuring historical and current reporting remains consistent and reliable. Alongside analysis, you will design and build scalable dashboards and reports, enabling business users to access clear, consistent insights without relying on manual processes. You will work closely with Data Engineers to define reusable datasets and ensure data models support flexible, self-serve analytics. Tech environment:You will work with tools such as Excel, Power BI, and modern data platforms, with exposure to enterprise data environments and evolving cloud-based solutions. What we are looking for:We are looking for someone with strong experience in data analysis, business intelligence, or commercial analytics. You should have a proven ability to work with pricing, margin, or financial data, and be confident using Excel at an advanced level alongside BI tools such as Power BI. You will need to be comfortable translating business needs into data solutions and working closely with stakeholders across the organisation. Strong communication and the ability to influence decision making through insight are key. Nice to have:Experience working in large-scale data environments or transformation programmes would be beneficial, as would familiarity with tools such as Phocas, Azure Synapse, or Databricks. Experience within retail, distribution, or similar sectors is also advantageous. Why join:This is an opportunity to play a central role in shaping how data is used within a key part of the business. Your work will directly influence commercial decisions and help set the standard for future analytics across multiple brands.Role: Data AnalystDuration: 6 month FTC - Chance to renew or go permSalary: Up to £50,000Location: Warwickshire / Hybrid
01/04/2026
Full time
Turn data into decisions that directly impact revenue, pricing, and performance. We are hiring a Data Analyst for a 6 month Fixed Term Contract to play a key role in transforming how a major UK contracts division uses data across sales, margin, and commercial performance. About the client:You will be joining a large, multi-brand UK organisation operating within a complex distribution environment. With multiple business units and evolving systems, the organisation is investing heavily in improving how data is accessed, trusted, and used. This is a business in transition, moving towards a more modern, insight-driven approach to decision making. Project overview:This role sits at the centre of a transformation focused on improving visibility of margin, pricing, and sales performance. You will help redefine how analytics supports the business, working closely with stakeholders to shape reporting priorities and deliver insights that drive action. The work will also contribute to building a scalable analytics capability that can be rolled out more widely across the organisation. What you will be doing:You will act as the link between business stakeholders and data teams, translating complex commercial requirements into clear data and reporting solutions. A core part of the role will involve analysing sales, pricing, and margin performance, identifying key drivers, and turning these into actionable insights. You will develop a strong understanding of rebate-driven margin structures and ensure that changes to pricing and margin logic are accurately reflected in reporting. You will also support the transition from legacy tools into modern data models, ensuring historical and current reporting remains consistent and reliable. Alongside analysis, you will design and build scalable dashboards and reports, enabling business users to access clear, consistent insights without relying on manual processes. You will work closely with Data Engineers to define reusable datasets and ensure data models support flexible, self-serve analytics. Tech environment:You will work with tools such as Excel, Power BI, and modern data platforms, with exposure to enterprise data environments and evolving cloud-based solutions. What we are looking for:We are looking for someone with strong experience in data analysis, business intelligence, or commercial analytics. You should have a proven ability to work with pricing, margin, or financial data, and be confident using Excel at an advanced level alongside BI tools such as Power BI. You will need to be comfortable translating business needs into data solutions and working closely with stakeholders across the organisation. Strong communication and the ability to influence decision making through insight are key. Nice to have:Experience working in large-scale data environments or transformation programmes would be beneficial, as would familiarity with tools such as Phocas, Azure Synapse, or Databricks. Experience within retail, distribution, or similar sectors is also advantageous. Why join:This is an opportunity to play a central role in shaping how data is used within a key part of the business. Your work will directly influence commercial decisions and help set the standard for future analytics across multiple brands.Role: Data AnalystDuration: 6 month FTC - Chance to renew or go permSalary: Up to £50,000Location: Warwickshire / Hybrid
