Information Technology Support Engineer - SC Cleared

  • identifi Global Resources
  • Lincoln, Lincolnshire
  • 07/11/2025
Full time Information Technology Telecommunications IT Support

Job Description

IT Support Engineer - Windows 11 Deployment (SC Cleared)

Location: Onsite - Lincoln,UK

Rate: £25.15/hr(Inside IR35)

Contract: 3 months contract(likely to be extended)


We are seeking SC Cleared IT Support Engineers to provide Early Life Support (ELS) during a major Windows 11 migration project. These onsite roles will be key in supporting end users during deployment and ensuring a smooth transition to new devices.


Key Responsibilities

  • Support the set-up and daily operation of a Refresh Clinic.
  • Move and prepare devices from storage to the clinic as instructed.
  • Refresh laptops and issue new devices in line with the migration schedule.
  • Collect old devices and ensure all handovers are completed accurately.
  • Update workflow management systems at all relevant stages.
  • Escalate unresolved issues to the Post Migration Support Team.
  • Carry out daily stock checks and report findings.
  • Secure devices and equipment in storage at the end of each day.


Requirements

  • Active SC Clearance (essential).
  • Experience in IT support, ideally in deployment or migration projects.
  • Strong communication skills and ability to follow structured processes.
  • Reliable and detail-oriented with good teamwork skills.


A great opportunity for SC Cleared IT Support Engineers to join a high-profile Windows 11 rollout in a secure environment, supporting critical migration activities.