1st Line IT Support

  • Spectrum IT Recruitment
  • Southampton, Hampshire
  • 06/11/2025
Full time Information Technology Telecommunications Helpdesk IT Support

Job Description

This a great opportunity for a passionate IT support engineer to join a well-established client based in Southampton. The successful IT Support Engineer should have 1 year of experience working in IT Support environments, with the ability to work both individually and as part of a team. The role will involve troubleshooting, supporting, and maintaining the internal IT equipment within the business (including travel to different sites). The successful candidate will be joining a growing company in their IT support team, with excellent opportunities to develop their skillset.

1stLine IT support - Southampton - Up to 28,000

What they can offer you:

  • A generous salary of up to 28k
  • Pension Scheme
  • Full career support and ongoing training
  • Plus many more



Essential:

  • Minimum of 1 year's experience in a similar role.
  • Fluent in written and spoken English.
  • Full, clean driving license.
  • In-depth knowledge of hardware and software
  • Up-to-date knowledge of the latest IT and software trends
  • Windows Server 2012+ Management
  • Advanced Group Policy Management
  • Active Directory, Sites and Services, DNS Management


Desirable:

  • MCP or MCSE qualifications desirable but not essential or qualified to degree level or equivalent in an IT discipline
  • Office 365 Support Experience
  • Azure virtual server support
  • IT Support Helpdesk Software - Service Desk Plus or other software
  • Experience of supporting Apple and Android products
  • Mitel telephone support experience
  • Some experience of PowerShell and writing scripts


If you are an experienced 1st Line Support Analyst / IT Service Desk Analyst apply now or contact Chris Lynes at Spectrum IT Recruitment

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.