*This position is a hybrid position that requires a minimum of three working days per week in the UK. Please do not apply if you cannot meet this requirement.
Role Overview
We are seeking a capable Data Analyst to support the Commercial, Sustainability and Finance teams by transforming data into reliable insight. This role will build and automate key reports, establish consistent data definitions, and produce actionable analytics that drive improvements in performance, forecasting and decision-making. The position is well-suited to a commercially minded analyst with strong analytical skills and a desire to grow into broader responsibilities over time.
Key Responsibilities
1. Reporting & Automation
Deliver accurate and timely automated reporting for Commercial, Sustainability and Finance teams.
Develop and maintain dashboards covering key metrics such as revenue, margin, costs and performance trends.
Reduce reliance on manual spreadsheets by strengthening data pipelines.
2. Data Quality & Definitions
Support the standardisation of data definitions and KPI calculations across functions.
Assist with reconciling data discrepancies and improving data accuracy. • Document reporting processes and logic.
Evaluate applicable third-party sustainability systems (traceability) with an eye toward tool optimisation for Falcon’s needs.
3. Business Analysis
Work with Sales, Sustainability and Finance to understand data needs and translate them into reports or models.
Provide analysis on margin trends, pricing performance, and forecast variance.
Support forecasting and budgeting cycles with reliable datasets and insights.
4. Collaboration
Partner with teams to understand reporting requirements.
Provide clear written and verbal explanations of insights to non-technical stakeholders.
Contribute to continuous improvement of data processes.
Skills & Experience
Essential
2–4 years’ experience in data analysis, business intelligence or commercial analytics.
Strong Excel skills with advanced formula knowledge.
Proficient in SQL for querying relational databases.
Experience using BI tools such as Power BI, Tableau, Qlik or similar.
Ability to translate business questions into analytical outputs.
Strong attention to detail and ability to manage data accuracy.
Desirable
Experience with Python (for data manipulation and automation) and/or R.
Prior exposure to ERP or CRM systems (e.g. NetSuite, Salesforce).
Experience of financial reporting processes.
Basic understanding of data modelling concepts.
Personal Attributes
Analytical thinker with curiosity and problem-solving orientation.
Clear communicator, able to present insights to non-technical stakeholders.
Organised and disciplined in documentation and version control.
Comfortable in a fast-paced environment with evolving priorities.
01/04/2026
Full time
*This position is a hybrid position that requires a minimum of three working days per week in the UK. Please do not apply if you cannot meet this requirement.
Role Overview
We are seeking a capable Data Analyst to support the Commercial, Sustainability and Finance teams by transforming data into reliable insight. This role will build and automate key reports, establish consistent data definitions, and produce actionable analytics that drive improvements in performance, forecasting and decision-making. The position is well-suited to a commercially minded analyst with strong analytical skills and a desire to grow into broader responsibilities over time.
Key Responsibilities
1. Reporting & Automation
Deliver accurate and timely automated reporting for Commercial, Sustainability and Finance teams.
Develop and maintain dashboards covering key metrics such as revenue, margin, costs and performance trends.
Reduce reliance on manual spreadsheets by strengthening data pipelines.
2. Data Quality & Definitions
Support the standardisation of data definitions and KPI calculations across functions.
Assist with reconciling data discrepancies and improving data accuracy. • Document reporting processes and logic.
Evaluate applicable third-party sustainability systems (traceability) with an eye toward tool optimisation for Falcon’s needs.
3. Business Analysis
Work with Sales, Sustainability and Finance to understand data needs and translate them into reports or models.
Provide analysis on margin trends, pricing performance, and forecast variance.
Support forecasting and budgeting cycles with reliable datasets and insights.
4. Collaboration
Partner with teams to understand reporting requirements.
Provide clear written and verbal explanations of insights to non-technical stakeholders.
Contribute to continuous improvement of data processes.
Skills & Experience
Essential
2–4 years’ experience in data analysis, business intelligence or commercial analytics.
Strong Excel skills with advanced formula knowledge.
Proficient in SQL for querying relational databases.
Experience using BI tools such as Power BI, Tableau, Qlik or similar.
Ability to translate business questions into analytical outputs.
Strong attention to detail and ability to manage data accuracy.
Desirable
Experience with Python (for data manipulation and automation) and/or R.
Prior exposure to ERP or CRM systems (e.g. NetSuite, Salesforce).
Experience of financial reporting processes.
Basic understanding of data modelling concepts.
Personal Attributes
Analytical thinker with curiosity and problem-solving orientation.
Clear communicator, able to present insights to non-technical stakeholders.
Organised and disciplined in documentation and version control.
Comfortable in a fast-paced environment with evolving priorities.
Position
Why this Role Exists:
QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates.
Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group’s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions.
This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS’s target operating model and growth strategy.
As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following:
Lead Business Requirements & Process Design
Facilitate structured discovery workshops across multiple business functions.
Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses).
Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group.
Translate commercial, operational, and people-related needs into system-enabled solutions.
Drive alignment toward Group-standard processes across regions.
Support Core Systems & Broader IT Landscape
Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms.
Support system enhancements and optimisation across the Microsoft Power Platform.
Partner with Group IT to define and deliver requirements for internal systems supporting:
People & Culture
Commercial & Sales
Operational fulfilment
Finance
Software Development environments
Ensure strong cross-system data integrity and process alignment.
Integration & Transformation Initiatives
Support M&A integrations by analysing acquired business processes and defining migration requirements.
Conduct system impact assessments and support data transition planning.
Work alongside Group IT and PMO to ensure business readiness for system rollouts.
Lead business-side UAT coordination and solution validation.
Continuous Improvement & Governance
Identify inefficiencies and drive automation or simplification opportunities.
Maintain traceable requirements documentation aligned to PMO governance standards.
Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability.
Requirements
What You'll Bring:
At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation.
Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable).
Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT).
Demonstrable experience leading workshops and influencing stakeholders without direct authority.
Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance).
Experience supporting system implementations, rollouts, or integrations.
Excellent analytical, documentation and stakeholder management skills.
Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability.
Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment.
Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk.
Travel to QBS locations on an as-needed basis to support role responsibilities.
Preferred Skills
Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps).
Exposure to M&A integrations or system consolidation.
Understanding of API/integration concepts (REST, middleware platforms such as Boomi).
Experience working within a structured PMO environment.
Lean / continuous improvement mindset.
Exposure to software distribution or reseller business models.
Other information
Benefits:
£60,000 per annum
KPI quarterly bonus scheme
Excellent contributory pension scheme
Healthcare scheme
Cycle to Work Scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
23/03/2026
Full time
Position
Why this Role Exists:
QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates.
Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group’s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions.
This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS’s target operating model and growth strategy.
As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following:
Lead Business Requirements & Process Design
Facilitate structured discovery workshops across multiple business functions.
Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses).
Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group.
Translate commercial, operational, and people-related needs into system-enabled solutions.
Drive alignment toward Group-standard processes across regions.
Support Core Systems & Broader IT Landscape
Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms.
Support system enhancements and optimisation across the Microsoft Power Platform.
Partner with Group IT to define and deliver requirements for internal systems supporting:
People & Culture
Commercial & Sales
Operational fulfilment
Finance
Software Development environments
Ensure strong cross-system data integrity and process alignment.
Integration & Transformation Initiatives
Support M&A integrations by analysing acquired business processes and defining migration requirements.
Conduct system impact assessments and support data transition planning.
Work alongside Group IT and PMO to ensure business readiness for system rollouts.
Lead business-side UAT coordination and solution validation.
Continuous Improvement & Governance
Identify inefficiencies and drive automation or simplification opportunities.
Maintain traceable requirements documentation aligned to PMO governance standards.
Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability.
Requirements
What You'll Bring:
At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation.
Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable).
Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT).
Demonstrable experience leading workshops and influencing stakeholders without direct authority.
Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance).
Experience supporting system implementations, rollouts, or integrations.
Excellent analytical, documentation and stakeholder management skills.
Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability.
Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment.
Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk.
Travel to QBS locations on an as-needed basis to support role responsibilities.
Preferred Skills
Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps).
Exposure to M&A integrations or system consolidation.
Understanding of API/integration concepts (REST, middleware platforms such as Boomi).
Experience working within a structured PMO environment.
Lean / continuous improvement mindset.
Exposure to software distribution or reseller business models.
Other information
Benefits:
£60,000 per annum
KPI quarterly bonus scheme
Excellent contributory pension scheme
Healthcare scheme
Cycle to Work Scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
Data Modeller Location: Manchester Contract: Consultant Work Setup: Hybrid - 2 days onsite (moving to 3 days in September) Who We Are We are a consultancy operating within Robert Walters, the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. The Role We have an exciting new opportunity for a Data Modeller to join Robert Walters as a Consultant. As a consultant, you will benefit from permanent employment with Robert Walters and will be deployed on an assignment within our clients' organisations, in return we will provide you with the opportunity to develop your skills with ongoing training and professional support. This role offers an exciting opportunity to join a global business, providing top-tier service to our blue chip clients. What you'll do Design, build and maintain scalable data pipelines and models in Databricks using Python to deliver reliable datasets for reporting and key business metrics. Develop efficient, well-structured code while adhering to technical standards, reconciliation checks, and version control practices using Git and DevOps tools. Partner with visualisation analysts to ensure data models are structured effectively for dashboards, reporting and insight generation. Work within Agile delivery teams to scope work, contribute to sprint planning and deliver outputs within agreed timelines. Engage with stakeholders to clarify requirements, provide progress updates and communicate technical concepts clearly to non-technical audiences. Continuously develop knowledge of insurance data and emerging analytics technologies to improve data solutions and support business decision-making. What you bring Strong hands-on experience with Databricks, Python and Power BI, with the ability to contribute quickly in an established environment. Background as a Data Modeller, Analytics Engineer, or Data Analyst with strong modelling experience. Experience designing scalable data models and pipelines within cloud-based data platforms. Proficiency with Git version control and development best practices. Strong analytical mindset with the ability to interpret complex datasets and produce actionable insight. Insurance or financial services experience preferred, with understanding of business reporting and operational data. What's Next? If you are ready to take the next step, apply now. Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
01/04/2026
Full time
Data Modeller Location: Manchester Contract: Consultant Work Setup: Hybrid - 2 days onsite (moving to 3 days in September) Who We Are We are a consultancy operating within Robert Walters, the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. The Role We have an exciting new opportunity for a Data Modeller to join Robert Walters as a Consultant. As a consultant, you will benefit from permanent employment with Robert Walters and will be deployed on an assignment within our clients' organisations, in return we will provide you with the opportunity to develop your skills with ongoing training and professional support. This role offers an exciting opportunity to join a global business, providing top-tier service to our blue chip clients. What you'll do Design, build and maintain scalable data pipelines and models in Databricks using Python to deliver reliable datasets for reporting and key business metrics. Develop efficient, well-structured code while adhering to technical standards, reconciliation checks, and version control practices using Git and DevOps tools. Partner with visualisation analysts to ensure data models are structured effectively for dashboards, reporting and insight generation. Work within Agile delivery teams to scope work, contribute to sprint planning and deliver outputs within agreed timelines. Engage with stakeholders to clarify requirements, provide progress updates and communicate technical concepts clearly to non-technical audiences. Continuously develop knowledge of insurance data and emerging analytics technologies to improve data solutions and support business decision-making. What you bring Strong hands-on experience with Databricks, Python and Power BI, with the ability to contribute quickly in an established environment. Background as a Data Modeller, Analytics Engineer, or Data Analyst with strong modelling experience. Experience designing scalable data models and pipelines within cloud-based data platforms. Proficiency with Git version control and development best practices. Strong analytical mindset with the ability to interpret complex datasets and produce actionable insight. Insurance or financial services experience preferred, with understanding of business reporting and operational data. What's Next? If you are ready to take the next step, apply now. Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
Service Desk Analyst (Hybrid Edinburgh) Head Resourcing is pleased to bring you an exciting Service Desk Analyst position based in Edinburgh. This role will provide IT support to the end-user community, ensuring incidents and service requests are resolved within agreed service levels. It involves working closely with internal infrastructure teams and third-party suppliers to deliver effective support across desktop, hardware, software, and mobile technologies. The position is hands-on and suited to someone with strong technical ability and a customer-focused approach. Key Responsibilities Act as a single point of contact for end users for IT incidents and service requests Record and manage all requests accurately through the IT service management system Gather clear and detailed information to diagnose and resolve issues effectively Escalate and liaise with team members, service owners, internal teams, and third-party suppliers where needed Support laptops, desktops, mobile phones, and other business devices Provide technical support for projects, office moves, and other business needs Contribute to team meetings by sharing feedback, common issues, and solutions Travel to other sites when required Provide flexibility for occasional overtime and participation in the on-call rota Experience Knowledge and Skills Windows 10 and 11 support and configuration At least 2 years' experience in a Service Desk Analyst or 2nd line support role Microsoft Office support, including Word and Excel Basic laptop and desktop hardware setup and troubleshooting Windows Server file share support Basic on-premises Active Directory knowledge Experience using ServiceNow or a similar ITSM/ticketing system Personal Qualities Strong team player Customer-focused and professional Self-motivated with a positive attitude Able to prioritise workload effectively Strong collaboration and customer-facing skills Committed to delivering work to a high standard Salary Up to £32k depending on experience Ways of working 2 days per week onsite in Edinburgh On call rota (Paid in addition) If this sounds like you, we would like to hear from you!
01/04/2026
Full time
Service Desk Analyst (Hybrid Edinburgh) Head Resourcing is pleased to bring you an exciting Service Desk Analyst position based in Edinburgh. This role will provide IT support to the end-user community, ensuring incidents and service requests are resolved within agreed service levels. It involves working closely with internal infrastructure teams and third-party suppliers to deliver effective support across desktop, hardware, software, and mobile technologies. The position is hands-on and suited to someone with strong technical ability and a customer-focused approach. Key Responsibilities Act as a single point of contact for end users for IT incidents and service requests Record and manage all requests accurately through the IT service management system Gather clear and detailed information to diagnose and resolve issues effectively Escalate and liaise with team members, service owners, internal teams, and third-party suppliers where needed Support laptops, desktops, mobile phones, and other business devices Provide technical support for projects, office moves, and other business needs Contribute to team meetings by sharing feedback, common issues, and solutions Travel to other sites when required Provide flexibility for occasional overtime and participation in the on-call rota Experience Knowledge and Skills Windows 10 and 11 support and configuration At least 2 years' experience in a Service Desk Analyst or 2nd line support role Microsoft Office support, including Word and Excel Basic laptop and desktop hardware setup and troubleshooting Windows Server file share support Basic on-premises Active Directory knowledge Experience using ServiceNow or a similar ITSM/ticketing system Personal Qualities Strong team player Customer-focused and professional Self-motivated with a positive attitude Able to prioritise workload effectively Strong collaboration and customer-facing skills Committed to delivering work to a high standard Salary Up to £32k depending on experience Ways of working 2 days per week onsite in Edinburgh On call rota (Paid in addition) If this sounds like you, we would like to hear from you!
Lead Data Analyst Salary: Up to £70,000 + Benefits Location: Esher - Hybrid Working Hours: Full time - PermanentA large well-established firm has recently implemented Microsoft Fabric and is now seeking a Lead Data Analyst to take ownership of the organisation's data and analytics capability. This role will lead the development of the company's data platform, ensuring data is transformed into meaningful insights that support decision-making across the business. The Lead Data Analyst will work across the full data lifecycle, from ingestion and modelling through to reporting and visualisation, while also managing and mentoring another Data Analyst/Engineer. The Lead Data Analyst position is ideal for someone who enjoys combining hands-on technical delivery with leadership responsibility, advising on data strategy while building scalable BI solutions. Responsibilities for the Lead Data Analyst: Own the organisation's data and BI capability following the implementation of Microsoft Fabric Design and develop high-quality Power BI dashboards and reporting solutions Develop and maintain data pipelines, integrations and data flows within Microsoft Fabric and Azure Integrate data from third-party systems and internal platforms into the data lake environment Build scalable data models and semantic layers for business reporting Build and optimise SQL queries, data models and dimensional schemas for reporting Support the continued growth of the organisation's data lake and analytics platform Analyse and interpret data to identify trends and insights that support business decision-making Work with business stakeholders to understand data needs and deliver actionable insights Manage and prioritise the analytics backlog to ensure work aligns with business value Lead and mentor a Data Analyst/Engineer while driving best practices across the data function Essential Skills for the Lead Data Analyst: Strong Power BI expertise including DAX Experience working with Microsoft Fabric Knowledge of Azure Synapse, Databricks, Spark Strong SQL capability for querying, shaping and modelling data Experience building ETL/ELT pipelines and integrating data from APIs, files and databases Experience with cloud data services within Azure environments Strong stakeholder engagement skills and ability to translate data insights for business audiences Desirable Skills for the Lead Data Analyst: Experience with Python or another analytics-focused programming language Experience working with Azure Data Lake, Azure Functions or Service Bus Experience managing or mentoring analysts or engineers Knowledge of data governance, security and BI deployment best practices If you are a data professional looking to take ownership of a modern analytics platform and shape how data drives decision-making across a business, please apply for the Lead Data Analyst position in the immediate instance. Senior Data Analyst, Senior Data & BI Analyst, Lead Data Analyst, Lead Data & BI Analyst
01/04/2026
Full time
Lead Data Analyst Salary: Up to £70,000 + Benefits Location: Esher - Hybrid Working Hours: Full time - PermanentA large well-established firm has recently implemented Microsoft Fabric and is now seeking a Lead Data Analyst to take ownership of the organisation's data and analytics capability. This role will lead the development of the company's data platform, ensuring data is transformed into meaningful insights that support decision-making across the business. The Lead Data Analyst will work across the full data lifecycle, from ingestion and modelling through to reporting and visualisation, while also managing and mentoring another Data Analyst/Engineer. The Lead Data Analyst position is ideal for someone who enjoys combining hands-on technical delivery with leadership responsibility, advising on data strategy while building scalable BI solutions. Responsibilities for the Lead Data Analyst: Own the organisation's data and BI capability following the implementation of Microsoft Fabric Design and develop high-quality Power BI dashboards and reporting solutions Develop and maintain data pipelines, integrations and data flows within Microsoft Fabric and Azure Integrate data from third-party systems and internal platforms into the data lake environment Build scalable data models and semantic layers for business reporting Build and optimise SQL queries, data models and dimensional schemas for reporting Support the continued growth of the organisation's data lake and analytics platform Analyse and interpret data to identify trends and insights that support business decision-making Work with business stakeholders to understand data needs and deliver actionable insights Manage and prioritise the analytics backlog to ensure work aligns with business value Lead and mentor a Data Analyst/Engineer while driving best practices across the data function Essential Skills for the Lead Data Analyst: Strong Power BI expertise including DAX Experience working with Microsoft Fabric Knowledge of Azure Synapse, Databricks, Spark Strong SQL capability for querying, shaping and modelling data Experience building ETL/ELT pipelines and integrating data from APIs, files and databases Experience with cloud data services within Azure environments Strong stakeholder engagement skills and ability to translate data insights for business audiences Desirable Skills for the Lead Data Analyst: Experience with Python or another analytics-focused programming language Experience working with Azure Data Lake, Azure Functions or Service Bus Experience managing or mentoring analysts or engineers Knowledge of data governance, security and BI deployment best practices If you are a data professional looking to take ownership of a modern analytics platform and shape how data drives decision-making across a business, please apply for the Lead Data Analyst position in the immediate instance. Senior Data Analyst, Senior Data & BI Analyst, Lead Data Analyst, Lead Data & BI Analyst
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
SOC Manager - Microsoft, SIEM, Defender XDR, SOAR, Entra ID - Hybrid - Bucks - £80,000 - £100,000 Can you demonstrate strong leadership experience within a SOC or managed security environment? Do you have deep expertise in Microsoft security technologies? Can you handle complex incidents and drive continuous service improvement. We are partnered with one of Microsoft's leading Security Partners and we are looking for an experienced SOC Manager to lead a 24/7, Security Operations Centre. You will be at the forefront of our security organisation, driving operational excellence, shaping the managed security services, and guiding a high performing global analyst team. You will be leading a team of SOC Analysts across the UK and the rest of the world, overseeing the 24/7 SOC Operations. You will be driving service delivery and SLA performance. You will be working on triage, detection, investigation, threat hunting, escalation, and incident closure processes. In addition, you will be leading a continuous improvement of SOC runbooks, KPI's, dashboards and reporting. You will have exceptional understanding of all the Microsoft Security suite of technologies Sentinel, Defender XDR, Entra ID and Microsoft 365 security signals. Key Skills & Experience Proven SOC Leadership within a Managed Security Services environment Overseeing 24/7 SOC operations, ensuring world class service delivery and SLA performance. Managing triage, detection, investigation, threat hunting, escalation, and incident closure processes. Continuously improve SOC runbooks, KPIs, dashboards, and reporting. Sentinel, Defender XDR, Entra ID and Microsoft 365 security signals M365 audit & contextual logs Drive optimisation, tuning, and governance across SIEM/XDR/SOAR platforms. Lead major incident escalations and guide proactive threat hunting. Collaborate with Product, Engineering, Customer Success, and TAM teams to evolve MXDR services. Contribute to service innovation across automation, tooling, and future roadmap areas Any certification to support your experience - SC200, SC300, SC400, AZ500, MS500, Crest/GIAC or ITIL This is an exceptional chance to join one of the fastest growing and most exciting Security Consultancy's in the UK and become a leader within the organisation and collaborate with multiple areas of the business making you an essential cog in the Microsoft Managed Security Service offering. SOC Manager - Microsoft, SIEM, Defender XDR, SOAR, Entra ID - Hybrid - Bucks - £80,000 - £100,000
01/04/2026
Full time
SOC Manager - Microsoft, SIEM, Defender XDR, SOAR, Entra ID - Hybrid - Bucks - £80,000 - £100,000 Can you demonstrate strong leadership experience within a SOC or managed security environment? Do you have deep expertise in Microsoft security technologies? Can you handle complex incidents and drive continuous service improvement. We are partnered with one of Microsoft's leading Security Partners and we are looking for an experienced SOC Manager to lead a 24/7, Security Operations Centre. You will be at the forefront of our security organisation, driving operational excellence, shaping the managed security services, and guiding a high performing global analyst team. You will be leading a team of SOC Analysts across the UK and the rest of the world, overseeing the 24/7 SOC Operations. You will be driving service delivery and SLA performance. You will be working on triage, detection, investigation, threat hunting, escalation, and incident closure processes. In addition, you will be leading a continuous improvement of SOC runbooks, KPI's, dashboards and reporting. You will have exceptional understanding of all the Microsoft Security suite of technologies Sentinel, Defender XDR, Entra ID and Microsoft 365 security signals. Key Skills & Experience Proven SOC Leadership within a Managed Security Services environment Overseeing 24/7 SOC operations, ensuring world class service delivery and SLA performance. Managing triage, detection, investigation, threat hunting, escalation, and incident closure processes. Continuously improve SOC runbooks, KPIs, dashboards, and reporting. Sentinel, Defender XDR, Entra ID and Microsoft 365 security signals M365 audit & contextual logs Drive optimisation, tuning, and governance across SIEM/XDR/SOAR platforms. Lead major incident escalations and guide proactive threat hunting. Collaborate with Product, Engineering, Customer Success, and TAM teams to evolve MXDR services. Contribute to service innovation across automation, tooling, and future roadmap areas Any certification to support your experience - SC200, SC300, SC400, AZ500, MS500, Crest/GIAC or ITIL This is an exceptional chance to join one of the fastest growing and most exciting Security Consultancy's in the UK and become a leader within the organisation and collaborate with multiple areas of the business making you an essential cog in the Microsoft Managed Security Service offering. SOC Manager - Microsoft, SIEM, Defender XDR, SOAR, Entra ID - Hybrid - Bucks - £80,000 - £100,000
We're looking for an experienced Business Analyst contractor to support a new technical project focused on decommissioning a legacy mainframe application for a large UK retailer. The Role Support a proof of concept, discovery, and logistics-focused workstream Map current processes and capabilities, identifying dependencies Work closely with a Solution Architect to shape the target approach Engage with operational teams across multiple depot locations Required Experience Strong background in logistics and supply chain environments Experience working within retail or large-scale operational organisations Comfortable working on technical transformation or decommissioning projects Willingness to travel as required Travel & Location Travel to approximately nine depots across the UK Around 2 days per week travel for the first 2 months, then largely remote Midlands-based travel is particularly beneficial Contract Details 6-month initial contract, with potential extension Inside IR35, engagement via umbrella company Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
01/04/2026
Contractor
We're looking for an experienced Business Analyst contractor to support a new technical project focused on decommissioning a legacy mainframe application for a large UK retailer. The Role Support a proof of concept, discovery, and logistics-focused workstream Map current processes and capabilities, identifying dependencies Work closely with a Solution Architect to shape the target approach Engage with operational teams across multiple depot locations Required Experience Strong background in logistics and supply chain environments Experience working within retail or large-scale operational organisations Comfortable working on technical transformation or decommissioning projects Willingness to travel as required Travel & Location Travel to approximately nine depots across the UK Around 2 days per week travel for the first 2 months, then largely remote Midlands-based travel is particularly beneficial Contract Details 6-month initial contract, with potential extension Inside IR35, engagement via umbrella company Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Financial Reporting Analyst NHB Recruitment are working alongside this global company in their search for a Financial Operations and Reporting Analyst. This is a unique opportunity to act as the liaison between the business and IT/ Service providers. The key responsibilities will be - Investor Reporting and Financial Analysis-preparing monthly/quarterly investor reporting packs Month-end Reporting process Operational systems and Managed Services Co-Ordination Strong Excel and systems experience is essential To apply for this role you should have the following - Strong financial analysis and reporting capability. Advanced Microsoft Excel skills (financial modelling, complex formulas, pivot tables, data analysis). Experience supporting structured month-end or quarter-end reporting processes Ability to work across finance, operations, and systems in a hybrid role
01/04/2026
Full time
Financial Reporting Analyst NHB Recruitment are working alongside this global company in their search for a Financial Operations and Reporting Analyst. This is a unique opportunity to act as the liaison between the business and IT/ Service providers. The key responsibilities will be - Investor Reporting and Financial Analysis-preparing monthly/quarterly investor reporting packs Month-end Reporting process Operational systems and Managed Services Co-Ordination Strong Excel and systems experience is essential To apply for this role you should have the following - Strong financial analysis and reporting capability. Advanced Microsoft Excel skills (financial modelling, complex formulas, pivot tables, data analysis). Experience supporting structured month-end or quarter-end reporting processes Ability to work across finance, operations, and systems in a hybrid role
JOB ROLE - APPLICATION SUPPORT ANALYST LOCATION - BIRMINGHAM (3 OFFICE DAYS PER WEEK) DURATION - FIXED TERM CONTRACT (RUNNING UNTIL END OF 2026) SALARY - £51,102 We are working with a Midlands based Purpose-Led Organisation who deliver care and community services at Scale, who are looking for an Application Support Analyst to join their Technology & Transformation team.You will be focused on providing 2nd and 3rd line support across key business systems, liaising with stakeholders on delivering system improvements, enhancements and testing, and you will support the Application Support Manager with ongoing development and optimisation of their applications. Specific experience with Housing Management Systems is essential. KEY RESPONSIBILITIES: - Act as 2nd and 3rd line support for key business systems.- Work with the Service Desk team to share knowledge and best practices. - Work with the Application Support Manager to identify and engage with business stakeholders to understand the business strategy and demands.- Contribute to the change and upgrade roadmap for key business systems. - Work with the Application Support Manager to plan and deliver upgrades and implementations with testing schedules and release programmes. KEY EXPERIENCE: - Experience working in Application Support/System Analysis Roles, particularly as a 2nd and/or 3rd line analyst.- Experience working with Housing Management Software, specifically with Northgate is desirable.- Experience of configuration, coding and testing within specialist applications.- Experience working with SQL databases, writing queries and stored procedures.- Experience of software testing and script development, in traditional and agile environments.- Stakeholder engagement and communication with the ability to hit the ground running in a fast-paced environment. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
01/04/2026
Full time
JOB ROLE - APPLICATION SUPPORT ANALYST LOCATION - BIRMINGHAM (3 OFFICE DAYS PER WEEK) DURATION - FIXED TERM CONTRACT (RUNNING UNTIL END OF 2026) SALARY - £51,102 We are working with a Midlands based Purpose-Led Organisation who deliver care and community services at Scale, who are looking for an Application Support Analyst to join their Technology & Transformation team.You will be focused on providing 2nd and 3rd line support across key business systems, liaising with stakeholders on delivering system improvements, enhancements and testing, and you will support the Application Support Manager with ongoing development and optimisation of their applications. Specific experience with Housing Management Systems is essential. KEY RESPONSIBILITIES: - Act as 2nd and 3rd line support for key business systems.- Work with the Service Desk team to share knowledge and best practices. - Work with the Application Support Manager to identify and engage with business stakeholders to understand the business strategy and demands.- Contribute to the change and upgrade roadmap for key business systems. - Work with the Application Support Manager to plan and deliver upgrades and implementations with testing schedules and release programmes. KEY EXPERIENCE: - Experience working in Application Support/System Analysis Roles, particularly as a 2nd and/or 3rd line analyst.- Experience working with Housing Management Software, specifically with Northgate is desirable.- Experience of configuration, coding and testing within specialist applications.- Experience working with SQL databases, writing queries and stored procedures.- Experience of software testing and script development, in traditional and agile environments.- Stakeholder engagement and communication with the ability to hit the ground running in a fast-paced environment. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
About the opportunity If you like the idea of helping a business run more smoothly behind the scenes while improving the day-to-day experience of thousands of people, this role offers exactly that. Working within a business that develops and operates student accommodation and campus environments, you will play a part in shaping how places where people live and study are supported by better systems, data and processes. There is ongoing investment in data, technology and automation, but the real opportunity is in turning that into something practical. This role has been created to bring more structure, clarity and consistency across a range of initiatives, helping the business get more value from the tools and platforms it already has. You will be working in an environment where systems, processes and data are evolving. The focus is not on theory or pure strategy, but on making things work better in practice. The role Think of this as a role that connects the dots across a business that keeps things running at scale. As a Business Analyst, you will work across teams to understand how things currently operate, where improvements can be made, and how technology can support those changes. You will be involved in a mix of data platforms, automation and emerging AI tools, but the priority is strong analysis and practical thinking. This is about understanding how the business works and helping it work better. You will identify opportunities, define requirements and support the delivery of solutions, working closely with both business stakeholders and technical teams. The role sits between the two, helping ensure that ideas are clearly understood and delivered in a way that makes a real difference. Key responsibilities Analyse business processes, systems and workflows Gather and document requirements in a clear and practical way Support the delivery of data and automation initiatives Work with technical teams to implement solutions Help improve consistency across systems and processes Support better use of data for reporting and insight Engage with stakeholders across the organisation Technology environment You will be working with a range of platforms and tools, including enterprise systems, cloud technologies, data platforms and reporting tools. There is also exposure to automation and AI-enabled capabilities, as well as systems connected to physical assets and external partners. About you You are an experienced Business Analyst who is comfortable working across different systems and domains. You are able to pick up new concepts quickly and apply them in a practical way. You may have experience with data, automation or digital change initiatives, but deep technical expertise is not required. What matters is your ability to understand problems, ask the right questions and support delivery. You are confident working with both business stakeholders and technical teams and are focused on outcomes rather than just documentation. Location and salary The role is based in London, as the majority of key stakeholders are office-based there, and regular in-person collaboration will be important for building relationships and understanding the business. As this is a newly created position, there is flexibility around the salary. We are open to discussion depending on experience, with an expected range of up to £65,000.
01/04/2026
Full time
About the opportunity If you like the idea of helping a business run more smoothly behind the scenes while improving the day-to-day experience of thousands of people, this role offers exactly that. Working within a business that develops and operates student accommodation and campus environments, you will play a part in shaping how places where people live and study are supported by better systems, data and processes. There is ongoing investment in data, technology and automation, but the real opportunity is in turning that into something practical. This role has been created to bring more structure, clarity and consistency across a range of initiatives, helping the business get more value from the tools and platforms it already has. You will be working in an environment where systems, processes and data are evolving. The focus is not on theory or pure strategy, but on making things work better in practice. The role Think of this as a role that connects the dots across a business that keeps things running at scale. As a Business Analyst, you will work across teams to understand how things currently operate, where improvements can be made, and how technology can support those changes. You will be involved in a mix of data platforms, automation and emerging AI tools, but the priority is strong analysis and practical thinking. This is about understanding how the business works and helping it work better. You will identify opportunities, define requirements and support the delivery of solutions, working closely with both business stakeholders and technical teams. The role sits between the two, helping ensure that ideas are clearly understood and delivered in a way that makes a real difference. Key responsibilities Analyse business processes, systems and workflows Gather and document requirements in a clear and practical way Support the delivery of data and automation initiatives Work with technical teams to implement solutions Help improve consistency across systems and processes Support better use of data for reporting and insight Engage with stakeholders across the organisation Technology environment You will be working with a range of platforms and tools, including enterprise systems, cloud technologies, data platforms and reporting tools. There is also exposure to automation and AI-enabled capabilities, as well as systems connected to physical assets and external partners. About you You are an experienced Business Analyst who is comfortable working across different systems and domains. You are able to pick up new concepts quickly and apply them in a practical way. You may have experience with data, automation or digital change initiatives, but deep technical expertise is not required. What matters is your ability to understand problems, ask the right questions and support delivery. You are confident working with both business stakeholders and technical teams and are focused on outcomes rather than just documentation. Location and salary The role is based in London, as the majority of key stakeholders are office-based there, and regular in-person collaboration will be important for building relationships and understanding the business. As this is a newly created position, there is flexibility around the salary. We are open to discussion depending on experience, with an expected range of up to £65,000.
Finance Business Analyst Location: Windsor Hybrid - 1 day per week on-site Day Rate: 550 per day (via Umbrella) Contract: Initial 6 Months We are supporting a major UK Energy organisation with the appointment of a Business Analyst to join a technology delivery team responsible for IT projects across the Group Finance portfolio . This role will play a key part in bridging the gap between Finance and Technology , ensuring that business requirements are clearly defined and translated into effective technology solutions. The team is specifically seeking someone with strong end-to-end finance process knowledge , particularly across Record to Report , who can work closely with finance stakeholders to support large-scale system and process change initiatives. Key Responsibilities Lead business analysis activities across finance transformation and IT delivery projects Gather, analyse, and document functional and non-functional requirements across finance systems and processes Work closely with Finance stakeholders and technology teams to ensure solutions align with business objectives Facilitate workshops and stakeholder sessions to define requirements and business outcomes Map and analyse end-to-end finance processes, identifying opportunities for improvement and optimisation Support the full delivery lifecycle, ensuring requirements are traceable and validated through testing Contribute to supplier engagement processes including RFI/RFP evaluations Key Experience Required Proven experience as a Business Analyst delivering within finance environments Strong knowledge of end-to-end finance processes , particularly Record to Report , alongside planning, risk, and compliance processes Experience working closely with Group Finance or Corporate Finance functions SAP experience is essential Experience working in waterfall delivery environments Strong stakeholder engagement and workshop facilitation skills Desirable Experience with BlackLine or similar finance reconciliation / close management tools Finance qualification such as ACCA, CIMA , or equivalent practical experience within finance environments Interview Process: Two-stage interview process via Microsoft Teams , focusing on competency and previous project experience. If this opportunity is of interest, apply now with an up-to-date CV for consideration! Note - if you do not hear back within 48 hours of applying, please assume you have been unsuccessful on this occasion, however, we will have your CV and contact details on files should something more suitable arise. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
01/04/2026
Contractor
Finance Business Analyst Location: Windsor Hybrid - 1 day per week on-site Day Rate: 550 per day (via Umbrella) Contract: Initial 6 Months We are supporting a major UK Energy organisation with the appointment of a Business Analyst to join a technology delivery team responsible for IT projects across the Group Finance portfolio . This role will play a key part in bridging the gap between Finance and Technology , ensuring that business requirements are clearly defined and translated into effective technology solutions. The team is specifically seeking someone with strong end-to-end finance process knowledge , particularly across Record to Report , who can work closely with finance stakeholders to support large-scale system and process change initiatives. Key Responsibilities Lead business analysis activities across finance transformation and IT delivery projects Gather, analyse, and document functional and non-functional requirements across finance systems and processes Work closely with Finance stakeholders and technology teams to ensure solutions align with business objectives Facilitate workshops and stakeholder sessions to define requirements and business outcomes Map and analyse end-to-end finance processes, identifying opportunities for improvement and optimisation Support the full delivery lifecycle, ensuring requirements are traceable and validated through testing Contribute to supplier engagement processes including RFI/RFP evaluations Key Experience Required Proven experience as a Business Analyst delivering within finance environments Strong knowledge of end-to-end finance processes , particularly Record to Report , alongside planning, risk, and compliance processes Experience working closely with Group Finance or Corporate Finance functions SAP experience is essential Experience working in waterfall delivery environments Strong stakeholder engagement and workshop facilitation skills Desirable Experience with BlackLine or similar finance reconciliation / close management tools Finance qualification such as ACCA, CIMA , or equivalent practical experience within finance environments Interview Process: Two-stage interview process via Microsoft Teams , focusing on competency and previous project experience. If this opportunity is of interest, apply now with an up-to-date CV for consideration! Note - if you do not hear back within 48 hours of applying, please assume you have been unsuccessful on this occasion, however, we will have your CV and contact details on files should something more suitable arise. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
Our client has a permanent vacancy for a Senior Systems Analyst to be responsible for the overall management, optimisation, and efficient running of business systems. You will work closely with business stakeholders in Operations, Finance, Sales, B2B Commerce, and Warehousing to understand business requirements, improve system capabilities, and develop scalable and robust solutions. Key Responsibilities Business Analysis & Process Improvement Engage with business stakeholders to understand operational needs, map processes, and identify opportunities for improvement. Lead requirements gathering workshops and convert requirements into functional and technical requirements. Define current workflow and future workflow as well as identifying bottlenecks and recommending solutions. Support change initiatives by assessing business impact, defining success metrics, and ensuring smooth transition to new processes. Manage supplier relationships to ensure that they provide quality support and deliver fixes on time and according to business priorities. Systems Analysis & Support Provide advanced 2nd/3rd line support and subject matter expertise to the business applications, including the ERP and integrated applications. Carry out root cause analysis for system issues and coordinate with internal teams and vendors to implement permanent corrective actions. Ensure systems remain performant, scalable, and aligned with business growth objectives. Configuration management, system checks on master data integrity and optimization of system usage across various departments. Project Delivery Contribute to full project lifecycles from discovery and design through testing, deployment, and adoption by users. Taking ownership of project deliverables, ensuring quality documentation and timely completion. Testing & Quality Assurance Develop test scenarios, test scripts, and perform UAT and regression testing on changes and upgrades to the system. Validate data flows, integrations, and business rules to ensure reliable operation of end-to-end processes. Reporting & Data Insight Operational and analytical reporting Create, maintain, and enhance reports to support decision making. Interact with stakeholders to define reporting needs. Training & User Guidance Train and guide the end users on the new features and processes and best practices. Develop training documents, knowledge articles, and process documentation. Required Skills & Experience Strong experience in business or systems analysis within an ERP centric environment. Hands on experience with enterprise resource planning systems Relational database experience e.g. writing queries, and performance tuning. Systems integration, API s and data flows between enterprise platforms. Communication and stakeholder engagement skills with a customer driven approach. The ability to document requirements, processes and technical specifications correctly and efficiently. Desirable Skills & Experience Sage X3 ERP Experience. Understanding of Finance, B2B ecommerce, warehouse, supply chain or product distribution. Experience with Crystal Reports, Sage Enterprise Intelligence or similar reporting tools. Knowledge and experience of working with web services, API integrations, or system automation. Familiarity with Magento, Shopify, or other B2B ecommerce platforms. Microsoft SQL Experience. Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
01/04/2026
Full time
Our client has a permanent vacancy for a Senior Systems Analyst to be responsible for the overall management, optimisation, and efficient running of business systems. You will work closely with business stakeholders in Operations, Finance, Sales, B2B Commerce, and Warehousing to understand business requirements, improve system capabilities, and develop scalable and robust solutions. Key Responsibilities Business Analysis & Process Improvement Engage with business stakeholders to understand operational needs, map processes, and identify opportunities for improvement. Lead requirements gathering workshops and convert requirements into functional and technical requirements. Define current workflow and future workflow as well as identifying bottlenecks and recommending solutions. Support change initiatives by assessing business impact, defining success metrics, and ensuring smooth transition to new processes. Manage supplier relationships to ensure that they provide quality support and deliver fixes on time and according to business priorities. Systems Analysis & Support Provide advanced 2nd/3rd line support and subject matter expertise to the business applications, including the ERP and integrated applications. Carry out root cause analysis for system issues and coordinate with internal teams and vendors to implement permanent corrective actions. Ensure systems remain performant, scalable, and aligned with business growth objectives. Configuration management, system checks on master data integrity and optimization of system usage across various departments. Project Delivery Contribute to full project lifecycles from discovery and design through testing, deployment, and adoption by users. Taking ownership of project deliverables, ensuring quality documentation and timely completion. Testing & Quality Assurance Develop test scenarios, test scripts, and perform UAT and regression testing on changes and upgrades to the system. Validate data flows, integrations, and business rules to ensure reliable operation of end-to-end processes. Reporting & Data Insight Operational and analytical reporting Create, maintain, and enhance reports to support decision making. Interact with stakeholders to define reporting needs. Training & User Guidance Train and guide the end users on the new features and processes and best practices. Develop training documents, knowledge articles, and process documentation. Required Skills & Experience Strong experience in business or systems analysis within an ERP centric environment. Hands on experience with enterprise resource planning systems Relational database experience e.g. writing queries, and performance tuning. Systems integration, API s and data flows between enterprise platforms. Communication and stakeholder engagement skills with a customer driven approach. The ability to document requirements, processes and technical specifications correctly and efficiently. Desirable Skills & Experience Sage X3 ERP Experience. Understanding of Finance, B2B ecommerce, warehouse, supply chain or product distribution. Experience with Crystal Reports, Sage Enterprise Intelligence or similar reporting tools. Knowledge and experience of working with web services, API integrations, or system automation. Familiarity with Magento, Shopify, or other B2B ecommerce platforms. Microsoft SQL Experience. Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
We have an exciting now role here at Altro, operating within the IT Department, this role delivers and supports the core applications within ERP and Digital, driving change and process improvements across the company. This is a permanent, full time, hybrid working role (3 days a week working from our Letchworth Garden City, Hertfordshire head office). So, what will you be doing? The ERP Digital Analyst will be responsible for providing first-line support and maintenance for ERP and integration with Altro Digital technologies. This role involves assisting with system configuration, user training, and troubleshooting to ensure smooth operation and user satisfaction. The role will also identify waste elimination opportunities between ERP and Altro Digital technologies. Role and Responsibilities include: Provide first-line support to ERP users, resolving basic issues, handling inquiries, and escalating complex issues as needed. Assist in the configuration and maintenance of ERP systems to ensure optimal performance. Assist in data entry, validation, and maintenance within the ERP system to ensure data accuracy. Conduct user training sessions and create educational documentation to help users effectively utilise the systems. Ensure the ITSM system is kept up to date and users are regularly informed about ticket status Collaborate with senior analysts and the IT team to identify and resolve common support issues. Participate in process improvement initiatives to enhance system efficiency and user experience. Monitor system performance and report any issues to the ERP Lead. Assist with troubleshooting, configuration, and basic administration of digital tools and applications used across departments where data from ERP system has been integrated. Collaborate with other members of the IT Team on new projects and rollouts, helping with testing, training, and user onboarding. Document common issues and resolutions to build a knowledge base for digital technology support. Participate in regular training sessions to stay updated on new digital tools, security protocols, and best practices. Support the implementation of additional digitalisation software in the end-2-end process Identifies opportunities for process optimization and operational efficiency between ERP and Digital application platforms As well as an exciting opportunity and a competitive salary, what do we have offer Starting holiday entitlement of 25 days, with the option to buy more Defined contribution pension scheme Life assurance from day one Occupational Sick Pay and onsite Occupational Health Service Confidential 24-hour life management and personal support service for you and your family Enhanced family-friendly benefits, including Maternity, Paternity, and Shared Parental Leave Free eye tests for all employees A paid day off each year for volunteering Free car parking at all our sites Long service awards Learning and Development support, regardless of your career stage Various social events, including the company Christmas party Retirement advice and support So, who are Altro? Altro are a leading British manufacturer and supplier of premium flooring and wall cladding systems. Since 1919, we ve been transforming spaces to enhance people s emotional and physical wellbeing. As a family-owned business, we care deeply about our team, our customers, and the quality of our work. Head to our?Life_at_altro?and?Life_at_Autoglym?Instagram pages to find out more about , and ? Why Join Us At Altro, we believe in continuous improvement and adding value to the customer experience. We offer a supportive environment where you can grow and make a real impact. Plus, you ll be part of a team that truly cares about what we do and each other. Everyone is welcome at?Altro?for who?they are, no matter what?their background?is?or how?they identify.? We appreciate that everyone is different and with that diverse uniqueness we can all thrive. We don t want you to just work here.? We want you to belong here. Ready to Apply If you re ready to take on this exciting challenge and be part of a company that values your contributions, we d love to hear from you!
01/04/2026
Full time
We have an exciting now role here at Altro, operating within the IT Department, this role delivers and supports the core applications within ERP and Digital, driving change and process improvements across the company. This is a permanent, full time, hybrid working role (3 days a week working from our Letchworth Garden City, Hertfordshire head office). So, what will you be doing? The ERP Digital Analyst will be responsible for providing first-line support and maintenance for ERP and integration with Altro Digital technologies. This role involves assisting with system configuration, user training, and troubleshooting to ensure smooth operation and user satisfaction. The role will also identify waste elimination opportunities between ERP and Altro Digital technologies. Role and Responsibilities include: Provide first-line support to ERP users, resolving basic issues, handling inquiries, and escalating complex issues as needed. Assist in the configuration and maintenance of ERP systems to ensure optimal performance. Assist in data entry, validation, and maintenance within the ERP system to ensure data accuracy. Conduct user training sessions and create educational documentation to help users effectively utilise the systems. Ensure the ITSM system is kept up to date and users are regularly informed about ticket status Collaborate with senior analysts and the IT team to identify and resolve common support issues. Participate in process improvement initiatives to enhance system efficiency and user experience. Monitor system performance and report any issues to the ERP Lead. Assist with troubleshooting, configuration, and basic administration of digital tools and applications used across departments where data from ERP system has been integrated. Collaborate with other members of the IT Team on new projects and rollouts, helping with testing, training, and user onboarding. Document common issues and resolutions to build a knowledge base for digital technology support. Participate in regular training sessions to stay updated on new digital tools, security protocols, and best practices. Support the implementation of additional digitalisation software in the end-2-end process Identifies opportunities for process optimization and operational efficiency between ERP and Digital application platforms As well as an exciting opportunity and a competitive salary, what do we have offer Starting holiday entitlement of 25 days, with the option to buy more Defined contribution pension scheme Life assurance from day one Occupational Sick Pay and onsite Occupational Health Service Confidential 24-hour life management and personal support service for you and your family Enhanced family-friendly benefits, including Maternity, Paternity, and Shared Parental Leave Free eye tests for all employees A paid day off each year for volunteering Free car parking at all our sites Long service awards Learning and Development support, regardless of your career stage Various social events, including the company Christmas party Retirement advice and support So, who are Altro? Altro are a leading British manufacturer and supplier of premium flooring and wall cladding systems. Since 1919, we ve been transforming spaces to enhance people s emotional and physical wellbeing. As a family-owned business, we care deeply about our team, our customers, and the quality of our work. Head to our?Life_at_altro?and?Life_at_Autoglym?Instagram pages to find out more about , and ? Why Join Us At Altro, we believe in continuous improvement and adding value to the customer experience. We offer a supportive environment where you can grow and make a real impact. Plus, you ll be part of a team that truly cares about what we do and each other. Everyone is welcome at?Altro?for who?they are, no matter what?their background?is?or how?they identify.? We appreciate that everyone is different and with that diverse uniqueness we can all thrive. We don t want you to just work here.? We want you to belong here. Ready to Apply If you re ready to take on this exciting challenge and be part of a company that values your contributions, we d love to hear from you!
Business Analyst - National company - Birmingham hybrid - Up to 45K plus bens Stratospherec have an opportunity for a Business Analyst with at least 3 years commercial experience to join one of its clients working for a Family Centred Services company in Birmingham in the West Midlands. As part of its ongoing mission to strengthen its services and systems our client is looking for an experienced Business Analyst to join its dynamic Programme and Project Management team. As a Business Analyst you will play a direct role in improving services for families and young people as part of a forward-thinking digital team that values innovation, efficiency, and social impact. You will play an essential role in supporting the successful delivery of business change initiatives across the company. Working closely with project managers, developers, and stakeholders, you will be responsible for gathering, analysing, and translating business requirements into actionable solutions. This position requires strong communication, stakeholder management, and documentation skills, as well as a keen understanding of business processes and IT systems. This will be a hybrid role based 2 to 3 times a week in the company s central Birmingham office close to rail and transport links. Key Responsibilities • Gather and analyse business requirements throughout the full lifecycle. • Conduct workshops, interviews, and prototyping sessions to capture stakeholder needs. • Produce functional and non-functional specifications, user stories, and other documentation. • Support Agile software development and project delivery teams. • Assist with User Acceptance Testing (UAT) and business readiness activities. • Collaborate with project managers to manage scope, changes, and deliverables. • Ensure compliance with regulatory conduct rules. • Facilitate positive change by embedding improved processes and solutions. Skills & Experience • 3 5+ years of experience as a Business Analyst. • Educated to degree level or equivalent experience, with strong Maths and English skills. • Proficient in requirements gathering from diverse stakeholder groups. • Strong stakeholder management and influencing skills. • Excellent communication and documentation skills. • Experienced in Agile, Waterfall, or hybrid delivery methodologies. • Skilled in creating user stories, epics, and maintaining product backlogs. • Experienced in process mapping tools (e.g., Visio, Lucidchart, Draw.io). • Familiar with BPMN standards and process modelling techniques. • Confident with O365 tools including Word, Excel, Teams, PowerPoint, and Outlook. • Industry-recognised qualifications in business analysis are a plus. • Ability to work independently and collaboratively in fast-paced project environments. This role is offering a competitive salary and benefits package up to 45K plus excellent benefits, opportunities for personal growth, training, and professional development and a flexible, supportive working environment.
01/04/2026
Full time
Business Analyst - National company - Birmingham hybrid - Up to 45K plus bens Stratospherec have an opportunity for a Business Analyst with at least 3 years commercial experience to join one of its clients working for a Family Centred Services company in Birmingham in the West Midlands. As part of its ongoing mission to strengthen its services and systems our client is looking for an experienced Business Analyst to join its dynamic Programme and Project Management team. As a Business Analyst you will play a direct role in improving services for families and young people as part of a forward-thinking digital team that values innovation, efficiency, and social impact. You will play an essential role in supporting the successful delivery of business change initiatives across the company. Working closely with project managers, developers, and stakeholders, you will be responsible for gathering, analysing, and translating business requirements into actionable solutions. This position requires strong communication, stakeholder management, and documentation skills, as well as a keen understanding of business processes and IT systems. This will be a hybrid role based 2 to 3 times a week in the company s central Birmingham office close to rail and transport links. Key Responsibilities • Gather and analyse business requirements throughout the full lifecycle. • Conduct workshops, interviews, and prototyping sessions to capture stakeholder needs. • Produce functional and non-functional specifications, user stories, and other documentation. • Support Agile software development and project delivery teams. • Assist with User Acceptance Testing (UAT) and business readiness activities. • Collaborate with project managers to manage scope, changes, and deliverables. • Ensure compliance with regulatory conduct rules. • Facilitate positive change by embedding improved processes and solutions. Skills & Experience • 3 5+ years of experience as a Business Analyst. • Educated to degree level or equivalent experience, with strong Maths and English skills. • Proficient in requirements gathering from diverse stakeholder groups. • Strong stakeholder management and influencing skills. • Excellent communication and documentation skills. • Experienced in Agile, Waterfall, or hybrid delivery methodologies. • Skilled in creating user stories, epics, and maintaining product backlogs. • Experienced in process mapping tools (e.g., Visio, Lucidchart, Draw.io). • Familiar with BPMN standards and process modelling techniques. • Confident with O365 tools including Word, Excel, Teams, PowerPoint, and Outlook. • Industry-recognised qualifications in business analysis are a plus. • Ability to work independently and collaboratively in fast-paced project environments. This role is offering a competitive salary and benefits package up to 45K plus excellent benefits, opportunities for personal growth, training, and professional development and a flexible, supportive working environment.
Information Security Analyst - Staffordshire Cyber Analyst to join the Information Security Team. Someone who can take those outputs from projects / tools and drive improvements. Looking for an experienced, proactive Security Analyst to ensure the correct level of security integrity to protect systems, information, personal data and people from cyber-attacks and unauthorised access. Working with other departments to ensure security systems are secure, fit for purpose and protected to an optimal level. You will be responsible for driving the security scrutiny, culture, awareness, and adoption across the business. Security Toolsets and a Technical Mindset, you re not expected or required to be an expert in all areas but expected to have a solid understanding and grounding in security principals to adapt to the varied requirements Experienced in a wide variety of security software, systems, services and toolsets such as E-mail Security, EDR, NAC, IT/OT Segmentation, 365 etc along with an understanding of malware prevention, emerging threats, attacks and vulnerability management Understanding of Information Security best practice for elements including workstations, servers, cloud, networking, architecture, common protocols, and application security Can confidently perform security audits, both internal and external (e.g., third party and supplier assurance) and ensure recommendations are followed for continuous improvement Strong Incident Response Management skills including threat and vulnerability analysis Understanding of security frameworks such as NIST, and Cyber Essentials As the analyst you will work with the security manager and engineer the day-to-day running and monitoring of Information Security systems. Analyse and interpret outputs to identify security weaknesses and recommend continuous improvements and be involved in - Respond to Security Incidents, reports and alerts ensuring prompt containment and recovery. Plan and oversee regular security penetration testing against new and existing services to identify weaknesses and formulate plans and processes to minimise current and future risk Conduct regular security risk reviews and manage security remediation activity, internally on new IT/Business projects and with third parties This is working for an excellent client who offer progression and development. This is an office-based role in Staffordshire and you will join a small, dedicated security team.
01/04/2026
Full time
Information Security Analyst - Staffordshire Cyber Analyst to join the Information Security Team. Someone who can take those outputs from projects / tools and drive improvements. Looking for an experienced, proactive Security Analyst to ensure the correct level of security integrity to protect systems, information, personal data and people from cyber-attacks and unauthorised access. Working with other departments to ensure security systems are secure, fit for purpose and protected to an optimal level. You will be responsible for driving the security scrutiny, culture, awareness, and adoption across the business. Security Toolsets and a Technical Mindset, you re not expected or required to be an expert in all areas but expected to have a solid understanding and grounding in security principals to adapt to the varied requirements Experienced in a wide variety of security software, systems, services and toolsets such as E-mail Security, EDR, NAC, IT/OT Segmentation, 365 etc along with an understanding of malware prevention, emerging threats, attacks and vulnerability management Understanding of Information Security best practice for elements including workstations, servers, cloud, networking, architecture, common protocols, and application security Can confidently perform security audits, both internal and external (e.g., third party and supplier assurance) and ensure recommendations are followed for continuous improvement Strong Incident Response Management skills including threat and vulnerability analysis Understanding of security frameworks such as NIST, and Cyber Essentials As the analyst you will work with the security manager and engineer the day-to-day running and monitoring of Information Security systems. Analyse and interpret outputs to identify security weaknesses and recommend continuous improvements and be involved in - Respond to Security Incidents, reports and alerts ensuring prompt containment and recovery. Plan and oversee regular security penetration testing against new and existing services to identify weaknesses and formulate plans and processes to minimise current and future risk Conduct regular security risk reviews and manage security remediation activity, internally on new IT/Business projects and with third parties This is working for an excellent client who offer progression and development. This is an office-based role in Staffordshire and you will join a small, dedicated security team.
Software Support AnalystNeath, 2 days onsite each weekSalary up to £42,000 per annum plus benefits Are you looking for a technical role with real variety where you work across SQL, integrations and business critical systems as part of a major digital transformation? This role sits within the Innovation team and blends data work, application support, integrations and small enhancements. You will help modernise systems across the organisation while keeping day to day operations running smoothly. What you will do Work heavily with SQL across queries, tuning and larger datasets Support core business applications and improve how they operate day to day Contribute to technical change within the wider transformation programme Assist with integrations and API related work as systems become more connected Deliver small enhancements, configuration tasks and process improvements Use C#, HTML or CSS occasionally, but not as a main focus What we are looking for Strong SQL experience and confidence working with data Background in supporting applications and resolving technical issues Understanding of APIs and integrations, or interest in developing that skillset Ability to work across multiple tools and systems rather than one narrow specialism Hands on, practical approach and comfortable managing both BAU and project work Benefits package 35 hour week, hybrid working, 25 days holiday plus bank holidays and 2 Christmas leave days, increasing to 31 with long service Employer pension contribution rising from 4% to 8% with service Death in service at three times salary and enhanced sick pay that increases each year Private healthcare and a supportive, people focused culture with training and long term development opportunities If you would like to find out more, please contact James Chau at .
01/04/2026
Full time
Software Support AnalystNeath, 2 days onsite each weekSalary up to £42,000 per annum plus benefits Are you looking for a technical role with real variety where you work across SQL, integrations and business critical systems as part of a major digital transformation? This role sits within the Innovation team and blends data work, application support, integrations and small enhancements. You will help modernise systems across the organisation while keeping day to day operations running smoothly. What you will do Work heavily with SQL across queries, tuning and larger datasets Support core business applications and improve how they operate day to day Contribute to technical change within the wider transformation programme Assist with integrations and API related work as systems become more connected Deliver small enhancements, configuration tasks and process improvements Use C#, HTML or CSS occasionally, but not as a main focus What we are looking for Strong SQL experience and confidence working with data Background in supporting applications and resolving technical issues Understanding of APIs and integrations, or interest in developing that skillset Ability to work across multiple tools and systems rather than one narrow specialism Hands on, practical approach and comfortable managing both BAU and project work Benefits package 35 hour week, hybrid working, 25 days holiday plus bank holidays and 2 Christmas leave days, increasing to 31 with long service Employer pension contribution rising from 4% to 8% with service Death in service at three times salary and enhanced sick pay that increases each year Private healthcare and a supportive, people focused culture with training and long term development opportunities If you would like to find out more, please contact James Chau at .
I'm working with a fantastic organisation that's looking to bring an Oracle HCM Functional Consultant into their growing HRIS/Transformation team. This is an excellent opportunity for someone with early Oracle exposure who's eager to develop their functional expertise and progress within a supportive environment. What You'll Be Doing Supporting the configuration and improvement of Oracle HCM Cloud modules (Core HR, Absence, Talent, Performance, Payroll, or Recruitment). Assisting with business workshops, gathering requirements, and documenting functional specs. Supporting testing cycles, data validation, and release management. Handling user queries and problem-solving across the HCM suite. Contributing to quarterly updates, system enhancements, and larger project deliverables. Creating documentation, process notes, and supporting internal knowledge sharing. Own and maintain data within Oracle and produce HR reports Essential Oracle HCM experience, or a similar HRIS Good understanding of HR processes and data. Strong communication skills and the confidence to engage with stakeholders. OTBI/SQL/Reporting experience Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
01/04/2026
Full time
I'm working with a fantastic organisation that's looking to bring an Oracle HCM Functional Consultant into their growing HRIS/Transformation team. This is an excellent opportunity for someone with early Oracle exposure who's eager to develop their functional expertise and progress within a supportive environment. What You'll Be Doing Supporting the configuration and improvement of Oracle HCM Cloud modules (Core HR, Absence, Talent, Performance, Payroll, or Recruitment). Assisting with business workshops, gathering requirements, and documenting functional specs. Supporting testing cycles, data validation, and release management. Handling user queries and problem-solving across the HCM suite. Contributing to quarterly updates, system enhancements, and larger project deliverables. Creating documentation, process notes, and supporting internal knowledge sharing. Own and maintain data within Oracle and produce HR reports Essential Oracle HCM experience, or a similar HRIS Good understanding of HR processes and data. Strong communication skills and the confidence to engage with stakeholders. OTBI/SQL/Reporting experience Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Data Engineer (Mid-Level) - Manchester (Hybrid, 2 Days Onsite) Morson Edge have partenered with an incredible, life changing Health-Tech organisation, in their search for a talented Mid-Level Data Engineer to join their growing team in Manchester. This is a permanent opportunity for someone who is passionate about building scalable data solutions and enjoys working in a collaborative, fast-paced environment. The Role As a Data Engineer, you will play a key role in designing, developing, and maintaining data pipelines and infrastructure. You'll work closely with analysts, data scientists, and stakeholders to ensure data is accessible, reliable, and optimised for business use. Key Responsibilities Develop and maintain robust data pipelines and ETL processes Work with large datasets to ensure data quality, integrity, and performance Collaborate with cross-functional teams to support data-driven decision-making Optimise and manage cloud-based data infrastructure Contribute to best practices in data engineering and architecture Requirements Minimum 1 year of hands-on experience with Python At least 1 year of experience working with AWS (eg S3, Lambda, Redshift, or similar services) Strong understanding of data engineering principles and data modelling Experience with SQL and relational databases Ability to work both independently and as part of a team Working Arrangement Hybrid working model with 2 days per week in the Manchester office Flexible and supportive working environment What's on Offer Competitive salary and benefits package Opportunity to work on impactful data projects Career development and learning opportunities Collaborative and inclusive team culture If you're looking to take the next step in your data engineering career and want to be part of a forward-thinking organisation, I'd love to hear from you.
01/04/2026
Full time
Data Engineer (Mid-Level) - Manchester (Hybrid, 2 Days Onsite) Morson Edge have partenered with an incredible, life changing Health-Tech organisation, in their search for a talented Mid-Level Data Engineer to join their growing team in Manchester. This is a permanent opportunity for someone who is passionate about building scalable data solutions and enjoys working in a collaborative, fast-paced environment. The Role As a Data Engineer, you will play a key role in designing, developing, and maintaining data pipelines and infrastructure. You'll work closely with analysts, data scientists, and stakeholders to ensure data is accessible, reliable, and optimised for business use. Key Responsibilities Develop and maintain robust data pipelines and ETL processes Work with large datasets to ensure data quality, integrity, and performance Collaborate with cross-functional teams to support data-driven decision-making Optimise and manage cloud-based data infrastructure Contribute to best practices in data engineering and architecture Requirements Minimum 1 year of hands-on experience with Python At least 1 year of experience working with AWS (eg S3, Lambda, Redshift, or similar services) Strong understanding of data engineering principles and data modelling Experience with SQL and relational databases Ability to work both independently and as part of a team Working Arrangement Hybrid working model with 2 days per week in the Manchester office Flexible and supportive working environment What's on Offer Competitive salary and benefits package Opportunity to work on impactful data projects Career development and learning opportunities Collaborative and inclusive team culture If you're looking to take the next step in your data engineering career and want to be part of a forward-thinking organisation, I'd love to hear from you.
IT Risk Analyst Location: London (Hybrid - 3 days in the office) Job Type: Permanent Who We Are ICBC Standard Bank, a joint venture between the world's largest bank ICBC and Africa's top lender Standard Bank, excels in cross-border trade finance, project advisory, and emerging markets solutions. The company offers dynamic careers in a multicultural environment, emphasizing innovation, professional growth, and expertise in finance, risk, compliance, and project delivery. What You'll Do Support IT risk governance operations across teams, including control assessments, risk committees, risk acceptances, risk register management, remediation efforts, and action tracking Assist in identifying, capturing, and managing IT risks from teams, including those from vulnerabilities, incidents, and formal control assessments Collaborate with IT teams to define, track, and monitor remediation actions for control weaknesses, including those from vulnerability scans and penetration testing Support periodic control assurance activities through application and system control reviews Assist in producing monthly management information and reports to support IT risk activities Provide technology risk and controls advice to IT teams; liaise with control owners bank-wide, including Information Security and Business Continuity Collaborate with Operational Risk, Internal, and External Audit teams to support assurance and governance activities What You Bring Professional qualifications such as CISA, RiskIT, CISM, CISSP, or CSSLP (desirable) Knowledge of technology risk/control taxonomies and industry frameworks (COBIT, ISO 27001, ISO/IEC 27034) Experience in IT with a risk/controls focus, or in IT-specialized internal audit Understanding of Software Development Lifecycles (SDLC) and IT General Controls (ITGCs) Excellent relationship management and collaboration skills; ability to challenge IT colleagues on control design/operation and track agreed remediation activities Understanding of audit requirements; ability to provide accurate, timely information in response to requests What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
01/04/2026
Full time
IT Risk Analyst Location: London (Hybrid - 3 days in the office) Job Type: Permanent Who We Are ICBC Standard Bank, a joint venture between the world's largest bank ICBC and Africa's top lender Standard Bank, excels in cross-border trade finance, project advisory, and emerging markets solutions. The company offers dynamic careers in a multicultural environment, emphasizing innovation, professional growth, and expertise in finance, risk, compliance, and project delivery. What You'll Do Support IT risk governance operations across teams, including control assessments, risk committees, risk acceptances, risk register management, remediation efforts, and action tracking Assist in identifying, capturing, and managing IT risks from teams, including those from vulnerabilities, incidents, and formal control assessments Collaborate with IT teams to define, track, and monitor remediation actions for control weaknesses, including those from vulnerability scans and penetration testing Support periodic control assurance activities through application and system control reviews Assist in producing monthly management information and reports to support IT risk activities Provide technology risk and controls advice to IT teams; liaise with control owners bank-wide, including Information Security and Business Continuity Collaborate with Operational Risk, Internal, and External Audit teams to support assurance and governance activities What You Bring Professional qualifications such as CISA, RiskIT, CISM, CISSP, or CSSLP (desirable) Knowledge of technology risk/control taxonomies and industry frameworks (COBIT, ISO 27001, ISO/IEC 27034) Experience in IT with a risk/controls focus, or in IT-specialized internal audit Understanding of Software Development Lifecycles (SDLC) and IT General Controls (ITGCs) Excellent relationship management and collaboration skills; ability to challenge IT colleagues on control design/operation and track agreed remediation activities Understanding of audit requirements; ability to provide accurate, timely information in response to requests What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
Are you the kind of IT professional who loves getting to the root cause rather than putting out the same fires every week?We're looking for a Lead Problem Analyst/Problem Manager to take ownership of major incidents, known errors, recurring issues and system wide problems driving stability, performance, and continuous improvement across a modern, cloud centric IT environment. This is a hands-on, high impact role within a forward-thinking organisation that invests heavily in technology, automation and service excellence. As our Lead Problem Analyst/Problem Manager, you will: Own and lead Problem Management & Known Error activities within SLA and KPI timeframes. Act as a 2nd/3rd-line escalation point for technical service issues whilst adhering to change and configuration management processes. Troubleshoot application specific, hardware, and endpoint problems. Provide support across Windows, Azure Virtual Desktop, Office 365, Active Directory/AAD, as part of problem management activities. Design automation to improve processes and reduce recurring incidents. Maintain and update the internal Knowledge Base for Problems, Known Errors and Workarounds. Support end-user computing (EU devices, mobile, printers) as part of problem investigations. Working closely with the Head of Technical Services and wider IT teams to drive operational excellence. If you're driven by solving complex issues, improving systems, creating lasting stability, and possess a combination of the following skills, we want to hear from you! Experience in IT support/problem management in a professional office environment. Strong troubleshooting and analytical skills with excellent attention to detail. Genuine passion for root-cause analysis and long-term issue eradication. Knowledge of Windows Server, Active Directory/AAD, Azure/O365 environments. Ctrix or Azure Virtual Desktop Ability to prioritise effectively and take full ownership of tasks. Collaborative team player who supports others and champions continuous improvement. Microsoft certifications or ITIL qualifications are advantageous but not essential. Apply today and become the force behind our long-term IT reliability and performance.In return, you will be rewarded with ongoing career development and training in addition to an enviable benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
01/04/2026
Full time
Are you the kind of IT professional who loves getting to the root cause rather than putting out the same fires every week?We're looking for a Lead Problem Analyst/Problem Manager to take ownership of major incidents, known errors, recurring issues and system wide problems driving stability, performance, and continuous improvement across a modern, cloud centric IT environment. This is a hands-on, high impact role within a forward-thinking organisation that invests heavily in technology, automation and service excellence. As our Lead Problem Analyst/Problem Manager, you will: Own and lead Problem Management & Known Error activities within SLA and KPI timeframes. Act as a 2nd/3rd-line escalation point for technical service issues whilst adhering to change and configuration management processes. Troubleshoot application specific, hardware, and endpoint problems. Provide support across Windows, Azure Virtual Desktop, Office 365, Active Directory/AAD, as part of problem management activities. Design automation to improve processes and reduce recurring incidents. Maintain and update the internal Knowledge Base for Problems, Known Errors and Workarounds. Support end-user computing (EU devices, mobile, printers) as part of problem investigations. Working closely with the Head of Technical Services and wider IT teams to drive operational excellence. If you're driven by solving complex issues, improving systems, creating lasting stability, and possess a combination of the following skills, we want to hear from you! Experience in IT support/problem management in a professional office environment. Strong troubleshooting and analytical skills with excellent attention to detail. Genuine passion for root-cause analysis and long-term issue eradication. Knowledge of Windows Server, Active Directory/AAD, Azure/O365 environments. Ctrix or Azure Virtual Desktop Ability to prioritise effectively and take full ownership of tasks. Collaborative team player who supports others and champions continuous improvement. Microsoft certifications or ITIL qualifications are advantageous but not essential. Apply today and become the force behind our long-term IT reliability and performance.In return, you will be rewarded with ongoing career development and training in addition to an enviable benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
