DaTS - Applications Support & Development Officer (Geospatial)
Grade: G7; Salary Range: £32,654 - £37,035 pa#
Full time, permanent
Walsall
Ref: RT01125
We are seeking a skilled Applications Support and Development Officer (Geospatial) – to join our team and help us design, develop, and maintain our geospatial data infrastructure.
As a key member of the Geospatial Team, you will:
Help the council to exploit the value in our GIS data holdings.
Undertake significant projects which improve and combine data from back office and customer-facing systems.
Make sure our data, and data shared by others is of the highest quality, highly available, usable, and shareable by rigorous standard setting and quality controls.
Work with other members of the GIS team and the wider Council GIS community, to deliver geospatial analysis, support workflows in our corporate geospatial products and services, delivering continuous insight and value to our staff and residents
Utilise the best of modern GIS and data technology platforms, including ongoing investigation and research into emerging technology.
Support the Geospatial platforms of Walsall Council with skills associated with Software Development and Information Technology.
What we are about
We lead and support the creation of business data, manage the GIS architecture to ensure we provide, clean, reliable and reusable GIS data formats. These in turn can then be aggregated to combine and enhance data from a variety of systems, creating data sets to drive insights and opportunities to improve performance, aid operational services, CRM and service delivery.
By joining our GIS service, you will be working with a talented, supportive, and friendly team.
For our part we will be committed to your professional development, developing your skills will be as important to us, as it is to you.
You will receive a salary in the range of £32,654 - £37,035 per annum plus generous annual leave and flexitime leave allowance.
Closing date for applications: 20 June 2025.
For this role the successful candidates must undergo a Baseline Personnel Security Standard (BPSS) check. BPSS is the minimum standard to ensure the identity and integrity of an employee who has access to official information using secure networks linking central government and local authorities. A BPSS check involves four main elements; Identity Check, National and Immigration Status, Employment History (last 3 years) and Verification of Criminal Record (unspent convictions only).
This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. The postholder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.
Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please do not add a CV as we do not accept them. Please see our Information for Applicants leaflet for further information.
About Us
Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits. Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development.
We advertise vacancies because we want the best talent available. If that's you, we're waiting for your application.
Living in Walsall
Part of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community. The borough is centred around the major town of Walsall, but also includes five smaller and distinctive district centres (Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills), together with numerous villages.
Walsall Council is committed to Safer Recruitment
To achieve our commitment, we will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce.
Social Work Matters - Children's Social Worker Recruitment
Some of our children require a special kind of support: yours. Visit our microsite to find out more about joining Walsall Council as a Children's Social Worker.
04/06/2025
Full time
DaTS - Applications Support & Development Officer (Geospatial)
Grade: G7; Salary Range: £32,654 - £37,035 pa#
Full time, permanent
Walsall
Ref: RT01125
We are seeking a skilled Applications Support and Development Officer (Geospatial) – to join our team and help us design, develop, and maintain our geospatial data infrastructure.
As a key member of the Geospatial Team, you will:
Help the council to exploit the value in our GIS data holdings.
Undertake significant projects which improve and combine data from back office and customer-facing systems.
Make sure our data, and data shared by others is of the highest quality, highly available, usable, and shareable by rigorous standard setting and quality controls.
Work with other members of the GIS team and the wider Council GIS community, to deliver geospatial analysis, support workflows in our corporate geospatial products and services, delivering continuous insight and value to our staff and residents
Utilise the best of modern GIS and data technology platforms, including ongoing investigation and research into emerging technology.
Support the Geospatial platforms of Walsall Council with skills associated with Software Development and Information Technology.
What we are about
We lead and support the creation of business data, manage the GIS architecture to ensure we provide, clean, reliable and reusable GIS data formats. These in turn can then be aggregated to combine and enhance data from a variety of systems, creating data sets to drive insights and opportunities to improve performance, aid operational services, CRM and service delivery.
By joining our GIS service, you will be working with a talented, supportive, and friendly team.
For our part we will be committed to your professional development, developing your skills will be as important to us, as it is to you.
You will receive a salary in the range of £32,654 - £37,035 per annum plus generous annual leave and flexitime leave allowance.
Closing date for applications: 20 June 2025.
For this role the successful candidates must undergo a Baseline Personnel Security Standard (BPSS) check. BPSS is the minimum standard to ensure the identity and integrity of an employee who has access to official information using secure networks linking central government and local authorities. A BPSS check involves four main elements; Identity Check, National and Immigration Status, Employment History (last 3 years) and Verification of Criminal Record (unspent convictions only).
This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. The postholder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.
Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please do not add a CV as we do not accept them. Please see our Information for Applicants leaflet for further information.
About Us
Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits. Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development.
We advertise vacancies because we want the best talent available. If that's you, we're waiting for your application.
Living in Walsall
Part of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community. The borough is centred around the major town of Walsall, but also includes five smaller and distinctive district centres (Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills), together with numerous villages.
Walsall Council is committed to Safer Recruitment
To achieve our commitment, we will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce.
Social Work Matters - Children's Social Worker Recruitment
Some of our children require a special kind of support: yours. Visit our microsite to find out more about joining Walsall Council as a Children's Social Worker.
Reigate and Banstead Borough Council
Hybrid, Town Hall Reigate
Systems Support Analyst
Location: Town Hall, Reigate
Salary: £39,183 to £41,925
Contract: Permanent
Working Hours: Full time, 36 hours per week
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking an enthusiastic and experienced Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of digital service platforms, API’s, SQL and SQL Server, ETL software, automation tools, ftp, PowerShell scripting, webservices and PowerBI. This could be:
with the Granicus govService digital platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
creating and supporting batch work using scheduled tasks, ftp and PowerShell scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
The Council is also embarking on the journey to become a larger unitary authority in Surrey which will present opportunities for further career development.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: 16 June 2025
Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
See ' Who we are ' as a council, to find out more about us.
Click here to view a Job Summary, Person Specification and Employment Pack.
30/05/2025
Full time
Systems Support Analyst
Location: Town Hall, Reigate
Salary: £39,183 to £41,925
Contract: Permanent
Working Hours: Full time, 36 hours per week
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking an enthusiastic and experienced Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of digital service platforms, API’s, SQL and SQL Server, ETL software, automation tools, ftp, PowerShell scripting, webservices and PowerBI. This could be:
with the Granicus govService digital platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
creating and supporting batch work using scheduled tasks, ftp and PowerShell scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
The Council is also embarking on the journey to become a larger unitary authority in Surrey which will present opportunities for further career development.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: 16 June 2025
Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
See ' Who we are ' as a council, to find out more about us.
Click here to view a Job Summary, Person Specification and Employment Pack.
Acorn Insurance and Financial Services Limited
Liverpool
Due to a period of exciting growth Acorn are looking for a highly skilled and experienced Senior Information Security Analyst to join our Information Security Team. Within this role you get the opportunity to join a collaborative team and have a chance to blend GRC responsibilities with technical security experience, all whilst working for a market leading insurance company, supporting and maintaining robust security controls and regulatory compliance.
Job Title: Senior Information Security Analyst (12 month FTC)
Location: Liverpool City Centre, Hybrid working available
Working Hours: Monday to Friday, 37.5 hours per week , 9:00 AM – 5:30 PM
Salary: £50,000 - £60,000 pa (DOE).
What you will be doing:
Work with all parties across the business to identify and assess risk and ensure mitigations are tracked to completion.
Lead the development and maintenance of information security policies, standards and procedures in line with regulatory frameworks and industry standards.
Lead third party risk management processes.
Collaborate across all areas of the business to align security policies and processes with business objectives and regulatory obligations.
Work with Security Operations and IT teams to provide oversight of vulnerability assessments and remediation activities.
Lead on security architecture reviews for new systems and services.
Evaluate technical security controls and recommending improvements.
Support the implementation of security tools and technologies.
Provide oversight of the security incident management process.
Provide security metrics for interested parties at all levels.
Lead the security awareness programme to promote a culture of security within all levels of the Group.
Provide support for internal and external security audits.
Lead security governance meetings representing the Information Security team and standing in for the Head of Information Security when required.
Provide subject matter expertise liaising across all business functions.
What we look for:
Minimum 5 years' experience in information security roles.
Strong leadership and mentorship abilities with a strategic mindset.
Experience with risk assessment methodologies.
Excellent analytical and problem-solving skills with attention to detail.
Strong communication skills with the ability to explain complex security concepts to non-technical stakeholders.
Ability to manage risk and compliance projects and drive security initiatives.
Knowledge of information security frameworks such as ISO 27001 or NIST.
Knowledge of vulnerability management processes.
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
Due to a period of exciting growth Acorn are looking for a highly skilled and experienced Senior Information Security Analyst to join our Information Security Team. Within this role you get the opportunity to join a collaborative team and have a chance to blend GRC responsibilities with technical security experience, all whilst working for a market leading insurance company, supporting and maintaining robust security controls and regulatory compliance.
Job Title: Senior Information Security Analyst (12 month FTC)
Location: Liverpool City Centre, Hybrid working available
Working Hours: Monday to Friday, 37.5 hours per week , 9:00 AM – 5:30 PM
Salary: £50,000 - £60,000 pa (DOE).
What you will be doing:
Work with all parties across the business to identify and assess risk and ensure mitigations are tracked to completion.
Lead the development and maintenance of information security policies, standards and procedures in line with regulatory frameworks and industry standards.
Lead third party risk management processes.
Collaborate across all areas of the business to align security policies and processes with business objectives and regulatory obligations.
Work with Security Operations and IT teams to provide oversight of vulnerability assessments and remediation activities.
Lead on security architecture reviews for new systems and services.
Evaluate technical security controls and recommending improvements.
Support the implementation of security tools and technologies.
Provide oversight of the security incident management process.
Provide security metrics for interested parties at all levels.
Lead the security awareness programme to promote a culture of security within all levels of the Group.
Provide support for internal and external security audits.
Lead security governance meetings representing the Information Security team and standing in for the Head of Information Security when required.
Provide subject matter expertise liaising across all business functions.
What we look for:
Minimum 5 years' experience in information security roles.
Strong leadership and mentorship abilities with a strategic mindset.
Experience with risk assessment methodologies.
Excellent analytical and problem-solving skills with attention to detail.
Strong communication skills with the ability to explain complex security concepts to non-technical stakeholders.
Ability to manage risk and compliance projects and drive security initiatives.
Knowledge of information security frameworks such as ISO 27001 or NIST.
Knowledge of vulnerability management processes.
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Acorn Insurance and Financial Services Limited
Liverpool
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Why work with Inuvi
At Inuvi, our mission is to foster a work environment where innovation, collaboration, and personal growth are at the forefront. We believe in the power of diverse perspectives and strive to create a culture where every team member feels valued and empowered to contribute their unique ideas. Working with us means being part of a dynamic team that is passionate about making a positive impact on our customers and the industry.
Introducing Inuvi’s IT team
At Inuvi, our IT team is dedicated to ensuring the seamless operation and continuous improvement of our systems. The team is responsible for the support, deployment, automation, and maintenance of our infrastructure, ensuring its availability, performance, scalability, and security. Our IT professionals bring a wealth of experience from various backgrounds and work collaboratively with other departments to tackle complex challenges. With a strong focus on innovation and efficiency, the IT team plays a crucial role in driving Inuvi's success and delivering exceptional value to our customers.
What we are looking for
We are looking for an IT Infrastructure Analyst to be responsible for the support, deployment, automation and maintenance of our systems whilst ensuring their availability, performance scalability and security. You must have proven “hands on” experience in a similar role with a good understanding of IT Infrastructure both on premise and in the cloud; which includes a good understanding of DevOps engineering practices. As a small team our roles are broad which will enable your involvement in a range of technologies and projects and foster opportunities for your personal growth.
You must be able to demonstrate real world experience of IT infrastructure both on-premise and in the AWS cloud which includes:
Good working knowledge of on-premises server infrastructure including Hyper-V servers, storage arrays, switches and firewalls.
An excellent understanding of AWS, and a wealth of practical hands-on real-world experience using the core services (EC2, CloudWatch, IAM, RDS, S3 etc at a minimum)
An excellent understanding of networking principles and technologies (subnets, VLANs and routing)
A good understanding of development pipelines and the technologies used to implement them in AWS and/or Azure
Experience using Docker containers
Good working knowledge of Linux and Windows server administration and support
Experience with JIRA, Bitbucket/Git
Proficiency at scripting (especially PowerShell)
A good understanding of database technologies (MySQL in particular) and experience administering them
Strong interpersonal and communication skills with an ability to produce documentation to a high standard
Ability to troubleshoot in a logical manner with a pro-active approach, spot potential problems, escalate and react when necessary
Ability to deal competently with pressure and be able to prioritise workload
Effective collaboration with other members of the IT team and wider business
In return, we will ensure you have:
Very competitive salary with annual salary reviews
25 days holiday a year (plus bank holidays) for some well-deserved time off
Opportunity to purchase an additional holiday each year
Pension contributions of 5%
Annual wellbeing health check
Health Shield cash plan
Death in service benefit
Cycle to work scheme
What happens next
After receiving your application, our team will review it and inform you of the next steps. If you are selected for the next stage, we will schedule an introductory Teams call to provide more information about our company, learn more about you, and understand your expectations. This will be an opportunity for you to ask any questions you may have. Please choose a time when you can be in a quiet place without distractions.
Depending on the outcome of the call, the following stage will involve a face-to-face interview at our Wokingham office, which will also include practical technical questions.
We understand the effort required to apply for a new job and value your time. We look forward to reviewing your application.
This is an office-based role in Wokingham, Berkshire (RG41) and therefore candidates need to be located within a commutable distance to the office. We will not consider candidates who need to relocate to be nearer the office.
14/02/2025
Full time
Why work with Inuvi
At Inuvi, our mission is to foster a work environment where innovation, collaboration, and personal growth are at the forefront. We believe in the power of diverse perspectives and strive to create a culture where every team member feels valued and empowered to contribute their unique ideas. Working with us means being part of a dynamic team that is passionate about making a positive impact on our customers and the industry.
Introducing Inuvi’s IT team
At Inuvi, our IT team is dedicated to ensuring the seamless operation and continuous improvement of our systems. The team is responsible for the support, deployment, automation, and maintenance of our infrastructure, ensuring its availability, performance, scalability, and security. Our IT professionals bring a wealth of experience from various backgrounds and work collaboratively with other departments to tackle complex challenges. With a strong focus on innovation and efficiency, the IT team plays a crucial role in driving Inuvi's success and delivering exceptional value to our customers.
What we are looking for
We are looking for an IT Infrastructure Analyst to be responsible for the support, deployment, automation and maintenance of our systems whilst ensuring their availability, performance scalability and security. You must have proven “hands on” experience in a similar role with a good understanding of IT Infrastructure both on premise and in the cloud; which includes a good understanding of DevOps engineering practices. As a small team our roles are broad which will enable your involvement in a range of technologies and projects and foster opportunities for your personal growth.
You must be able to demonstrate real world experience of IT infrastructure both on-premise and in the AWS cloud which includes:
Good working knowledge of on-premises server infrastructure including Hyper-V servers, storage arrays, switches and firewalls.
An excellent understanding of AWS, and a wealth of practical hands-on real-world experience using the core services (EC2, CloudWatch, IAM, RDS, S3 etc at a minimum)
An excellent understanding of networking principles and technologies (subnets, VLANs and routing)
A good understanding of development pipelines and the technologies used to implement them in AWS and/or Azure
Experience using Docker containers
Good working knowledge of Linux and Windows server administration and support
Experience with JIRA, Bitbucket/Git
Proficiency at scripting (especially PowerShell)
A good understanding of database technologies (MySQL in particular) and experience administering them
Strong interpersonal and communication skills with an ability to produce documentation to a high standard
Ability to troubleshoot in a logical manner with a pro-active approach, spot potential problems, escalate and react when necessary
Ability to deal competently with pressure and be able to prioritise workload
Effective collaboration with other members of the IT team and wider business
In return, we will ensure you have:
Very competitive salary with annual salary reviews
25 days holiday a year (plus bank holidays) for some well-deserved time off
Opportunity to purchase an additional holiday each year
Pension contributions of 5%
Annual wellbeing health check
Health Shield cash plan
Death in service benefit
Cycle to work scheme
What happens next
After receiving your application, our team will review it and inform you of the next steps. If you are selected for the next stage, we will schedule an introductory Teams call to provide more information about our company, learn more about you, and understand your expectations. This will be an opportunity for you to ask any questions you may have. Please choose a time when you can be in a quiet place without distractions.
Depending on the outcome of the call, the following stage will involve a face-to-face interview at our Wokingham office, which will also include practical technical questions.
We understand the effort required to apply for a new job and value your time. We look forward to reviewing your application.
This is an office-based role in Wokingham, Berkshire (RG41) and therefore candidates need to be located within a commutable distance to the office. We will not consider candidates who need to relocate to be nearer the office.
The Chartered Institute of Arbitrators
Holborn, London, UK
Position Overview
We are seeking a skilled and motivated Database Administrator (DBA) to join and manage our new Data team including a Junior Database Administrator. The role will include taking the lead with data quality and integrity, identifying issues and their causes, resolving data and process issues, and steering data cleansing activities across a diverse workforce.
The ideal candidate will have experience of managing data and databases within the Microsoft ecosystem, including Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse. Additionally, the candidate will be skilled in using SQL and Power BI to create detailed reports and dashboards for tracking key performance indicators (KPIs).
Key Responsibilities
Manage the installation, configuration, and maintenance of databases within Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse.
Ensure databases are properly structured, maintained, and upgraded as needed.
Define, implement, and manage seamless data integration across various platforms and applications.
Implement and maintain robust security measures to protect sensitive data from unauthorised access and breaches.
Develop and manage backup and recovery plans to safeguard data integrity and availability.
Diagnose and resolve data and database-related issues promptly to minimise downtime and ensure smooth operations.
Management and training of junior staff and data teams.
Oversee data cleansing operations to ensure data is accurate and free from inconsistencies.
Develop and maintain detailed reports and dashboards using Power BI to track and visualise KPIs.
Monitor and optimise database performance to ensure efficient data retrieval and storage.
Monitor and audit data to identify and resolve discrepancies, ensuring high data integrity.
Ensuring that the right data is available to the right people at the right time.
Assisting teams in analysing data to support business decisions.
Collaborate with cross-functional teams to ensure data quality requirements are met and conduct regular data quality assessments to track improvements.
Create and maintain comprehensive documentation of configurations, processes, and procedures.
Work closely and collaboratively with IT colleagues, development teams, and other stakeholders in a diverse and inclusive global environment to support data-related needs and projects.
Experience, Knowledge and Skills
Bachelor’s degree in computer science, Information Technology, or a related field.
Proven experience as a Database Administrator or Data Analyst.
Proficiency in Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse.
High level of skills in Power BI to include Dashboards and Executive reporting.
Strong knowledge of SQL and database management systems.
Experience with database performance tuning and optimisation.
Experience in implementing data security best practices.
Excellent problem-solving abilities.
Experience managing data cleansing exercises.
Experience managing and mentoring staff.
Strong communication and collaboration skills.
Detail-oriented with a focus on accuracy and quality.
Ability to work well alone and as part of a team.
Strong commitment to Equity, Diversity and Inclusion fostering a collaborative environment amongst their team and the wider organisation
What's in it for you?
Contract: Permanent
Salary: £50,000 per annum
Annual leave: 25 days per annum plus UK bank holidays
Sick pay: Enhanced company scheme subject to terms and conditions
Life assurance: Company life assurance scheme (4 x annual salary)
Pension: Generous Pension Scheme (from day 1 of joining)
Check out the full range of benefits on offer on our careers site
Application Notes:
A covering letter of ideally one A4 page but no more than two along with your CV is required to complete your application. See cover letter guidance at the end of our advert on our careers site.
The deadline for applications is 23:59 hours by Sunday 10 November 2024.
Interviews are scheduled to take place from the week commencing 18 November 2024.
Due to business requirements, we are looking for someone to start as soon as possible however, we are committed to considering all applications fairly.
28/10/2024
Full time
Position Overview
We are seeking a skilled and motivated Database Administrator (DBA) to join and manage our new Data team including a Junior Database Administrator. The role will include taking the lead with data quality and integrity, identifying issues and their causes, resolving data and process issues, and steering data cleansing activities across a diverse workforce.
The ideal candidate will have experience of managing data and databases within the Microsoft ecosystem, including Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse. Additionally, the candidate will be skilled in using SQL and Power BI to create detailed reports and dashboards for tracking key performance indicators (KPIs).
Key Responsibilities
Manage the installation, configuration, and maintenance of databases within Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse.
Ensure databases are properly structured, maintained, and upgraded as needed.
Define, implement, and manage seamless data integration across various platforms and applications.
Implement and maintain robust security measures to protect sensitive data from unauthorised access and breaches.
Develop and manage backup and recovery plans to safeguard data integrity and availability.
Diagnose and resolve data and database-related issues promptly to minimise downtime and ensure smooth operations.
Management and training of junior staff and data teams.
Oversee data cleansing operations to ensure data is accurate and free from inconsistencies.
Develop and maintain detailed reports and dashboards using Power BI to track and visualise KPIs.
Monitor and optimise database performance to ensure efficient data retrieval and storage.
Monitor and audit data to identify and resolve discrepancies, ensuring high data integrity.
Ensuring that the right data is available to the right people at the right time.
Assisting teams in analysing data to support business decisions.
Collaborate with cross-functional teams to ensure data quality requirements are met and conduct regular data quality assessments to track improvements.
Create and maintain comprehensive documentation of configurations, processes, and procedures.
Work closely and collaboratively with IT colleagues, development teams, and other stakeholders in a diverse and inclusive global environment to support data-related needs and projects.
Experience, Knowledge and Skills
Bachelor’s degree in computer science, Information Technology, or a related field.
Proven experience as a Database Administrator or Data Analyst.
Proficiency in Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse.
High level of skills in Power BI to include Dashboards and Executive reporting.
Strong knowledge of SQL and database management systems.
Experience with database performance tuning and optimisation.
Experience in implementing data security best practices.
Excellent problem-solving abilities.
Experience managing data cleansing exercises.
Experience managing and mentoring staff.
Strong communication and collaboration skills.
Detail-oriented with a focus on accuracy and quality.
Ability to work well alone and as part of a team.
Strong commitment to Equity, Diversity and Inclusion fostering a collaborative environment amongst their team and the wider organisation
What's in it for you?
Contract: Permanent
Salary: £50,000 per annum
Annual leave: 25 days per annum plus UK bank holidays
Sick pay: Enhanced company scheme subject to terms and conditions
Life assurance: Company life assurance scheme (4 x annual salary)
Pension: Generous Pension Scheme (from day 1 of joining)
Check out the full range of benefits on offer on our careers site
Application Notes:
A covering letter of ideally one A4 page but no more than two along with your CV is required to complete your application. See cover letter guidance at the end of our advert on our careers site.
The deadline for applications is 23:59 hours by Sunday 10 November 2024.
Interviews are scheduled to take place from the week commencing 18 November 2024.
Due to business requirements, we are looking for someone to start as soon as possible however, we are committed to considering all applications fairly.
Oracle HCM Support Analyst Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the HR Systems Manager, you will actively support the HCM Oracle system and the business with analysis, troubleshooting, testing, implementing improvements, maintenance, and upgrades. The role will also focus on coaching end users to develop expertise and drive process excellence and serve as first line support for all HR System queries. What youll do: First line support, serving as the initial contact point for HR system queries through the HR helpdesk ticketing system. Investigating and troubleshooting technical issues relating to the HR System; collaborating with relevant teams to identify root causes of issues and implement effective solutions. Providing testing and functionality support; assisting in making changes, ensuring that any updates are implemented correctly, using thorough testing, ensuring that key processes and workflows continue to function effectively and provide required improvements following updates. Support end-to-end testing of new functionalities and processes including planned patch releases, across all HCM modules and integrations. Work closely with stakeholders to test and validate system updates are in working order. Create, maintain, and update training materials and process maps, ensuring they are accurate and up to date and aid in user understanding and adoption. Act as expert to support and resolve simple system related issues and share knowledge with HR colleagues to empower them in future to resolve these themselves. Contribute to continuous improvement projects, providing insights and suggestions for enhancing system functionality and user experience working closely with HR System Champions across the company. Working together with Systems Manager and Compliance team to identify and create systems data retention policy and deletion concept. Who you are: You are an experienced HR systems professional with a passion for delivering seamless support and solutions in Oracle HCM. Naturally analytical and detail-oriented, you thrive in problem-solving and translating technical issues into clear, practical outcomes for end users. Key Requirements: Previous HR System experience, specifically Oracle Cloud Applications (Oracle Human Capital Management / Oracle HCM / Oracle Fusion HCM application modules). Experience in writing test scripts, managing testing processes, reporting on test outcomes and UAT completion. Creating reports in Oracle HCM Experience in a similar role providing 1st line support on issues relating to systems Proficient in MS Office suite of software particularly comfortable using Excel to intermediate/advance level. Excellent verbal and written communication skills to interact with users, understand issues, and provide clear solutions. Analytical skills to diagnose and resolve system issues effectively. What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. Learn more about Telent: Click here for Telent Video!
04/11/2025
Full time
Oracle HCM Support Analyst Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the HR Systems Manager, you will actively support the HCM Oracle system and the business with analysis, troubleshooting, testing, implementing improvements, maintenance, and upgrades. The role will also focus on coaching end users to develop expertise and drive process excellence and serve as first line support for all HR System queries. What youll do: First line support, serving as the initial contact point for HR system queries through the HR helpdesk ticketing system. Investigating and troubleshooting technical issues relating to the HR System; collaborating with relevant teams to identify root causes of issues and implement effective solutions. Providing testing and functionality support; assisting in making changes, ensuring that any updates are implemented correctly, using thorough testing, ensuring that key processes and workflows continue to function effectively and provide required improvements following updates. Support end-to-end testing of new functionalities and processes including planned patch releases, across all HCM modules and integrations. Work closely with stakeholders to test and validate system updates are in working order. Create, maintain, and update training materials and process maps, ensuring they are accurate and up to date and aid in user understanding and adoption. Act as expert to support and resolve simple system related issues and share knowledge with HR colleagues to empower them in future to resolve these themselves. Contribute to continuous improvement projects, providing insights and suggestions for enhancing system functionality and user experience working closely with HR System Champions across the company. Working together with Systems Manager and Compliance team to identify and create systems data retention policy and deletion concept. Who you are: You are an experienced HR systems professional with a passion for delivering seamless support and solutions in Oracle HCM. Naturally analytical and detail-oriented, you thrive in problem-solving and translating technical issues into clear, practical outcomes for end users. Key Requirements: Previous HR System experience, specifically Oracle Cloud Applications (Oracle Human Capital Management / Oracle HCM / Oracle Fusion HCM application modules). Experience in writing test scripts, managing testing processes, reporting on test outcomes and UAT completion. Creating reports in Oracle HCM Experience in a similar role providing 1st line support on issues relating to systems Proficient in MS Office suite of software particularly comfortable using Excel to intermediate/advance level. Excellent verbal and written communication skills to interact with users, understand issues, and provide clear solutions. Analytical skills to diagnose and resolve system issues effectively. What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. Learn more about Telent: Click here for Telent Video!
Join an international market leader where technology plays a vital role in supporting a business with real social purpose. The Company An international business operating in the tech for good space, creating products that have a meaningful impact for people and communities. With a collaborative, innovation focused culture, they use modern tools and platforms to deliver practical solutions across the business. The Opportunity This role gives you the chance to work on digital systems that support key business operations. You'll collaborate closely with software developers building cloud platforms, mobile apps, desktop applications, and unified data systems. You'll analyse workflows, map processes, and work with stakeholders to translate business needs into practical, user focused solutions. This isn't just any analyst role, you'll help define and shape products that connect and manage multiple aspects of the business. An agile and product focused mindset with a strong appreciation for UX are essential, ensuring solutions are intuitive, efficient, and genuinely useful for end users. Why this role? Collaborate closely with software developers working on cloud platforms, mobile apps, desktop applications, and centralised data systems. Translate complex business requirements into actionable deliverables, wireframes, and process improvements with a focus on user experience. Contribute to shaping the design and functionality of digital products, ensuring they meet business objectives and user needs. Work across projects that improve processes, connect systems, and enhance the overall digital ecosystem. Be part of a team passionate about using technology to create meaningful outcomes. Who you are: Experienced in a Business Analyst role, within a technology or product environment Product focused, with a strong appreciation for UX and user centered solutions Skilled in Agile and Waterfall methodologies, with experience creating epics, user stories, and process maps. Comfortable working alongside software developers and engaging with technical teams on APIs, TDD, and cloud solutions. Strong communicator able to work with stakeholders at all levels and translate business needs into technical solutions. Passionate about using technology to make a real impact and improve business processes. The offer: The role comes with a salary of up to 52,000 and a comprehensive benefits package. It is based at the company's Glasgow HQ, with a 5 day onsite working pattern. Parking is available on site Join a values driven business with a meaningful mission, using technology to strengthen and support the difference they make every day. If this sounds interesting, please apply or reach out to Murray Simpson
04/11/2025
Full time
Join an international market leader where technology plays a vital role in supporting a business with real social purpose. The Company An international business operating in the tech for good space, creating products that have a meaningful impact for people and communities. With a collaborative, innovation focused culture, they use modern tools and platforms to deliver practical solutions across the business. The Opportunity This role gives you the chance to work on digital systems that support key business operations. You'll collaborate closely with software developers building cloud platforms, mobile apps, desktop applications, and unified data systems. You'll analyse workflows, map processes, and work with stakeholders to translate business needs into practical, user focused solutions. This isn't just any analyst role, you'll help define and shape products that connect and manage multiple aspects of the business. An agile and product focused mindset with a strong appreciation for UX are essential, ensuring solutions are intuitive, efficient, and genuinely useful for end users. Why this role? Collaborate closely with software developers working on cloud platforms, mobile apps, desktop applications, and centralised data systems. Translate complex business requirements into actionable deliverables, wireframes, and process improvements with a focus on user experience. Contribute to shaping the design and functionality of digital products, ensuring they meet business objectives and user needs. Work across projects that improve processes, connect systems, and enhance the overall digital ecosystem. Be part of a team passionate about using technology to create meaningful outcomes. Who you are: Experienced in a Business Analyst role, within a technology or product environment Product focused, with a strong appreciation for UX and user centered solutions Skilled in Agile and Waterfall methodologies, with experience creating epics, user stories, and process maps. Comfortable working alongside software developers and engaging with technical teams on APIs, TDD, and cloud solutions. Strong communicator able to work with stakeholders at all levels and translate business needs into technical solutions. Passionate about using technology to make a real impact and improve business processes. The offer: The role comes with a salary of up to 52,000 and a comprehensive benefits package. It is based at the company's Glasgow HQ, with a 5 day onsite working pattern. Parking is available on site Join a values driven business with a meaningful mission, using technology to strengthen and support the difference they make every day. If this sounds interesting, please apply or reach out to Murray Simpson
Out client, a global organisation, urgently require an experienced Technical Business Analyst to join their team on a permanent basis. In order to be successful, you will have the following experience: Strong Business Analyst background in working with Military or Government customers Experience working on Transformation and/or complex delivery projects Experienced in business analysis techniques, such as process modelling & lean practices, use case development and requirements elicitation Experience with Agile delivery DV Clearance is essential Within this role, you will be responsible for: Collaborate with clients and stakeholders to capture and document business requirements to ensure a clear understanding of their needs and objectives Conduct detailed analysis of business processes, systems and data to identify opportunities for improvement and optimisation Facilitate workshops and interviews to gather requirements, user stories and use cases Analyse and document business processes, workflows and system interactions to ensure alignment with business goals Translate business requirements into functional specifications and user stories Perform data analysis to identify trends, patterns and insights which can drive business decision-making and process improvements Define and implement product centric operating models Manage product ownership practices and processes, ensuring products developed meet the customer requirements Conduct impact assessments and feasibility studies to evaluate proposed solutions and identify potential risks and dependencies Collaborate with project managers to develop project plans, timelines and deliverables Support testing and quality assurance activities, ensuring that solutions meet the defined requirements Provide ongoing support and guidance to clients and stakeholders This represents an excellent opportunity to secure a permanent role within a dynamic and high profile organisation. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
04/11/2025
Full time
Out client, a global organisation, urgently require an experienced Technical Business Analyst to join their team on a permanent basis. In order to be successful, you will have the following experience: Strong Business Analyst background in working with Military or Government customers Experience working on Transformation and/or complex delivery projects Experienced in business analysis techniques, such as process modelling & lean practices, use case development and requirements elicitation Experience with Agile delivery DV Clearance is essential Within this role, you will be responsible for: Collaborate with clients and stakeholders to capture and document business requirements to ensure a clear understanding of their needs and objectives Conduct detailed analysis of business processes, systems and data to identify opportunities for improvement and optimisation Facilitate workshops and interviews to gather requirements, user stories and use cases Analyse and document business processes, workflows and system interactions to ensure alignment with business goals Translate business requirements into functional specifications and user stories Perform data analysis to identify trends, patterns and insights which can drive business decision-making and process improvements Define and implement product centric operating models Manage product ownership practices and processes, ensuring products developed meet the customer requirements Conduct impact assessments and feasibility studies to evaluate proposed solutions and identify potential risks and dependencies Collaborate with project managers to develop project plans, timelines and deliverables Support testing and quality assurance activities, ensuring that solutions meet the defined requirements Provide ongoing support and guidance to clients and stakeholders This represents an excellent opportunity to secure a permanent role within a dynamic and high profile organisation. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Connections Policy Data Scientist/Analyst (Contractor) Location: Warwick (Hybrid - 1 day/week onsite) Contract: 6 Months (with potential for extension) Rate: 500/day via umbrella company We're looking for a skilled Data Scientist/Analyst to support policy and reform initiatives within the Connections directorate. You'll be at the heart of modelling, forecasting, and analytics that shape strategic decisions and regulatory engagement. Working closely with the Data & Systems Lead and Reporting & Insights Lead, you'll build reproducible pipelines, run simulations, and deliver insights that influence real-world outcomes. This is a hands-on role ideal for a contractor who can onboard quickly and deliver value from week one. Key Responsibilities Develop and maintain policy impact models (e.g., forecasting volumes, lead times, capacity release). Run scenario and sensitivity modelling to support strategic decision-making. Design experiments to estimate the impact of policy/process changes. Engineer robust data pipelines using SQL/Python on Azure. Co-create dashboards and curated datasets in Power BI. Produce clear, concise decision papers for internal and external stakeholders. Improve data quality and manage model risks. Respond to ad-hoc data requests with rapid, high-quality analysis. Ensure compliance with data protection and information security standards. About You Essential: Proven experience in data science/advanced analytics applied to policy or process change. Strong skills in Python, SQL, and Power BI. Ability to communicate complex models to non-specialists. Understanding of GB energy networks and the connections lifecycle. Collaborative mindset and ability to deliver at pace. Degree in a quantitative field or equivalent experience. Desirable: Knowledge of GB regulatory frameworks (e.g., codes, charging, queue management). Experience as a contractor/consultant with rapid onboarding and strong documentation. Interfaces Internal: Connections Strategy, Reform PMO, Operations, Digital & Data, Product Management External: Ofgem, DESNZ, Transmission Owners, DNOs, Connections Customers Business Capabilities Whole Energy System Awareness Effective Engagement Digital and Data Literacy Critical Problem Solving Holistic Thinking Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
04/11/2025
Contractor
Connections Policy Data Scientist/Analyst (Contractor) Location: Warwick (Hybrid - 1 day/week onsite) Contract: 6 Months (with potential for extension) Rate: 500/day via umbrella company We're looking for a skilled Data Scientist/Analyst to support policy and reform initiatives within the Connections directorate. You'll be at the heart of modelling, forecasting, and analytics that shape strategic decisions and regulatory engagement. Working closely with the Data & Systems Lead and Reporting & Insights Lead, you'll build reproducible pipelines, run simulations, and deliver insights that influence real-world outcomes. This is a hands-on role ideal for a contractor who can onboard quickly and deliver value from week one. Key Responsibilities Develop and maintain policy impact models (e.g., forecasting volumes, lead times, capacity release). Run scenario and sensitivity modelling to support strategic decision-making. Design experiments to estimate the impact of policy/process changes. Engineer robust data pipelines using SQL/Python on Azure. Co-create dashboards and curated datasets in Power BI. Produce clear, concise decision papers for internal and external stakeholders. Improve data quality and manage model risks. Respond to ad-hoc data requests with rapid, high-quality analysis. Ensure compliance with data protection and information security standards. About You Essential: Proven experience in data science/advanced analytics applied to policy or process change. Strong skills in Python, SQL, and Power BI. Ability to communicate complex models to non-specialists. Understanding of GB energy networks and the connections lifecycle. Collaborative mindset and ability to deliver at pace. Degree in a quantitative field or equivalent experience. Desirable: Knowledge of GB regulatory frameworks (e.g., codes, charging, queue management). Experience as a contractor/consultant with rapid onboarding and strong documentation. Interfaces Internal: Connections Strategy, Reform PMO, Operations, Digital & Data, Product Management External: Ofgem, DESNZ, Transmission Owners, DNOs, Connections Customers Business Capabilities Whole Energy System Awareness Effective Engagement Digital and Data Literacy Critical Problem Solving Holistic Thinking Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Business Analyst Location: Manchester (Hybrid - 2/3 days in office) Salary: Up to 40,000 depending on experience Join a growing retail business in Manchester as they continue to expand their digital and operational capabilities. This is a great opportunity for a hands-on Business Analyst who's keen to make an impact across multiple areas of the business. What you'll do: Work closely with stakeholders across departments to analyse and improve business processes Support system enhancements, integrations, and reporting within core business applications Bridge the gap between technical and non-technical teams, translating requirements effectively Contribute to e-commerce and digital transformation initiatives Get involved in broader business projects, supporting continuous growth and improvement What we're looking for: Previous experience as a Business Analyst, ideally within a retail or e-commerce environment Exposure to business applications, ERP, or CRM systems Strong communication and problem-solving skills A proactive attitude and willingness to get stuck in across all areas of the business This is a great fit for someone looking to grow with a fast-moving organisation and play a key role in shaping their future systems and processes.
04/11/2025
Full time
Business Analyst Location: Manchester (Hybrid - 2/3 days in office) Salary: Up to 40,000 depending on experience Join a growing retail business in Manchester as they continue to expand their digital and operational capabilities. This is a great opportunity for a hands-on Business Analyst who's keen to make an impact across multiple areas of the business. What you'll do: Work closely with stakeholders across departments to analyse and improve business processes Support system enhancements, integrations, and reporting within core business applications Bridge the gap between technical and non-technical teams, translating requirements effectively Contribute to e-commerce and digital transformation initiatives Get involved in broader business projects, supporting continuous growth and improvement What we're looking for: Previous experience as a Business Analyst, ideally within a retail or e-commerce environment Exposure to business applications, ERP, or CRM systems Strong communication and problem-solving skills A proactive attitude and willingness to get stuck in across all areas of the business This is a great fit for someone looking to grow with a fast-moving organisation and play a key role in shaping their future systems and processes.
We're working with a leading organisation in the South West who are looking to bring in a BA to support key transformations centred around their Security/ Firewall Systems orientation. These are hybrid roles, requiring 1-2 days per week on-site in Exeter, and are offered on a PAYE contract basis. Business Analyst (at least some of the experience below) 3+ years of Business analysis experience Focused on both business and technical projects Strong stakeholder engagement and ability to translate business needs into actionable insights Supporting the delivery of complex IT and systems change projects Working across technical teams to gather and document requirements, map processes, and support solution design Technical skills needed (at least 1): Experience of data flow analysis Ideally some experience on Cyber/ Information Security - particularly firewall system upgrade projects Experience of working on Network Segmentation projects
04/11/2025
Contractor
We're working with a leading organisation in the South West who are looking to bring in a BA to support key transformations centred around their Security/ Firewall Systems orientation. These are hybrid roles, requiring 1-2 days per week on-site in Exeter, and are offered on a PAYE contract basis. Business Analyst (at least some of the experience below) 3+ years of Business analysis experience Focused on both business and technical projects Strong stakeholder engagement and ability to translate business needs into actionable insights Supporting the delivery of complex IT and systems change projects Working across technical teams to gather and document requirements, map processes, and support solution design Technical skills needed (at least 1): Experience of data flow analysis Ideally some experience on Cyber/ Information Security - particularly firewall system upgrade projects Experience of working on Network Segmentation projects
Business Analyst Location: Manchester (Hybrid - 2/3 days in office) Salary: Up to 40,000 depending on experience Join a growing retail business in Manchester as they continue to expand their digital and operational capabilities. This is a great opportunity for a hands-on Business Analyst who's keen to make an impact across multiple areas of the business. What you'll do: Work closely with stakeholders across departments to analyse and improve business processes Support system enhancements, integrations, and reporting within core business applications Bridge the gap between technical and non-technical teams, translating requirements effectively Contribute to e-commerce and digital transformation initiatives Get involved in broader business projects, supporting continuous growth and improvement What we're looking for: Previous experience as a Business Analyst, ideally within a retail or e-commerce environment Exposure to business applications, ERP, or CRM systems Strong communication and problem-solving skills A proactive attitude and willingness to get stuck in across all areas of the business This is a great fit for someone looking to grow with a fast-moving organisation and play a key role in shaping their future systems and processes.
04/11/2025
Full time
Business Analyst Location: Manchester (Hybrid - 2/3 days in office) Salary: Up to 40,000 depending on experience Join a growing retail business in Manchester as they continue to expand their digital and operational capabilities. This is a great opportunity for a hands-on Business Analyst who's keen to make an impact across multiple areas of the business. What you'll do: Work closely with stakeholders across departments to analyse and improve business processes Support system enhancements, integrations, and reporting within core business applications Bridge the gap between technical and non-technical teams, translating requirements effectively Contribute to e-commerce and digital transformation initiatives Get involved in broader business projects, supporting continuous growth and improvement What we're looking for: Previous experience as a Business Analyst, ideally within a retail or e-commerce environment Exposure to business applications, ERP, or CRM systems Strong communication and problem-solving skills A proactive attitude and willingness to get stuck in across all areas of the business This is a great fit for someone looking to grow with a fast-moving organisation and play a key role in shaping their future systems and processes.
We are seeking a skilled and detail-oriented Systems Analyst to join our dynamic team. The ideal candidate will play a crucial role in evaluating, improving, and maintaining our IT systems to ensure they effectively meet the needs of the organisation. This position requires a strong analytical mindset, excellent problem-solving abilities, and the capacity to communicate effectively with both technical and non-technical stakeholders. Key Responsibilities Design, develop, and maintain solutions using Power BI, Power Apps, Power Query, Dataflows, and Power Pages, ensuring seamless integration and functionality across business processes. Collaborate with colleagues across departments to understand reporting requirements and develop interactive reports and dashboards that support data-driven decision-making. Work closely with stakeholders to create and enhance custom applications, automate workflows, and improve the user experience within the Power Platform ecosystem. Participate in data-driven and system development projects, providing advanced analytical insights and technical input. Serve as the first point of contact for IT support tickets, troubleshooting and resolving issues related to internal systems and data. Manage the setup and dispatch of new starter hardware (laptops, mobile phones, and other peripherals) to ensure smooth employee onboarding. Assist in the preparation of monthly Board Reports in collaboration with the IT & Systems Manager. Maintain and continuously improve internal data processes to enhance business efficiency and accuracy. Experience and Skills Required Proven experience with Power BI, Power Apps, Power Query, Dataflows, and Power Pages, particularly in creating dashboards and reports using Power Query. Strong data skills with the ability to extract, transform, and analyse complex business information. High proficiency in Excel and other analytical tools for data manipulation and reporting. Excellent communication skills, both written and verbal, with the ability to explain technical concepts clearly to non-technical users. Demonstrated experience in developing and implementing solutions within the Microsoft Power Platform environment. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
04/11/2025
Full time
We are seeking a skilled and detail-oriented Systems Analyst to join our dynamic team. The ideal candidate will play a crucial role in evaluating, improving, and maintaining our IT systems to ensure they effectively meet the needs of the organisation. This position requires a strong analytical mindset, excellent problem-solving abilities, and the capacity to communicate effectively with both technical and non-technical stakeholders. Key Responsibilities Design, develop, and maintain solutions using Power BI, Power Apps, Power Query, Dataflows, and Power Pages, ensuring seamless integration and functionality across business processes. Collaborate with colleagues across departments to understand reporting requirements and develop interactive reports and dashboards that support data-driven decision-making. Work closely with stakeholders to create and enhance custom applications, automate workflows, and improve the user experience within the Power Platform ecosystem. Participate in data-driven and system development projects, providing advanced analytical insights and technical input. Serve as the first point of contact for IT support tickets, troubleshooting and resolving issues related to internal systems and data. Manage the setup and dispatch of new starter hardware (laptops, mobile phones, and other peripherals) to ensure smooth employee onboarding. Assist in the preparation of monthly Board Reports in collaboration with the IT & Systems Manager. Maintain and continuously improve internal data processes to enhance business efficiency and accuracy. Experience and Skills Required Proven experience with Power BI, Power Apps, Power Query, Dataflows, and Power Pages, particularly in creating dashboards and reports using Power Query. Strong data skills with the ability to extract, transform, and analyse complex business information. High proficiency in Excel and other analytical tools for data manipulation and reporting. Excellent communication skills, both written and verbal, with the ability to explain technical concepts clearly to non-technical users. Demonstrated experience in developing and implementing solutions within the Microsoft Power Platform environment. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Business Analyst Location: Manchester (Hybrid - 2/3 days in office) Salary: Up to 40,000 depending on experience Join a growing retail business in Manchester as they continue to expand their digital and operational capabilities. This is a great opportunity for a hands-on Business Analyst who's keen to make an impact across multiple areas of the business. What you'll do: Work closely with stakeholders across departments to analyse and improve business processes Support system enhancements, integrations, and reporting within core business applications Bridge the gap between technical and non-technical teams, translating requirements effectively Contribute to e-commerce and digital transformation initiatives Get involved in broader business projects, supporting continuous growth and improvement What we're looking for: Previous experience as a Business Analyst, ideally within a retail or e-commerce environment Exposure to business applications, ERP, or CRM systems Strong communication and problem-solving skills A proactive attitude and willingness to get stuck in across all areas of the business This is a great fit for someone looking to grow with a fast-moving organisation and play a key role in shaping their future systems and processes.
04/11/2025
Full time
Business Analyst Location: Manchester (Hybrid - 2/3 days in office) Salary: Up to 40,000 depending on experience Join a growing retail business in Manchester as they continue to expand their digital and operational capabilities. This is a great opportunity for a hands-on Business Analyst who's keen to make an impact across multiple areas of the business. What you'll do: Work closely with stakeholders across departments to analyse and improve business processes Support system enhancements, integrations, and reporting within core business applications Bridge the gap between technical and non-technical teams, translating requirements effectively Contribute to e-commerce and digital transformation initiatives Get involved in broader business projects, supporting continuous growth and improvement What we're looking for: Previous experience as a Business Analyst, ideally within a retail or e-commerce environment Exposure to business applications, ERP, or CRM systems Strong communication and problem-solving skills A proactive attitude and willingness to get stuck in across all areas of the business This is a great fit for someone looking to grow with a fast-moving organisation and play a key role in shaping their future systems and processes.
Business Analyst Location: Manchester (Hybrid - 2/3 days in office) Salary: Up to 40,000 depending on experience Join a growing retail business in Manchester as they continue to expand their digital and operational capabilities. This is a great opportunity for a hands-on Business Analyst who's keen to make an impact across multiple areas of the business. What you'll do: Work closely with stakeholders across departments to analyse and improve business processes Support system enhancements, integrations, and reporting within core business applications Bridge the gap between technical and non-technical teams, translating requirements effectively Contribute to e-commerce and digital transformation initiatives Get involved in broader business projects, supporting continuous growth and improvement What we're looking for: Previous experience as a Business Analyst, ideally within a retail or e-commerce environment Exposure to business applications, ERP, or CRM systems Strong communication and problem-solving skills A proactive attitude and willingness to get stuck in across all areas of the business This is a great fit for someone looking to grow with a fast-moving organisation and play a key role in shaping their future systems and processes.
04/11/2025
Full time
Business Analyst Location: Manchester (Hybrid - 2/3 days in office) Salary: Up to 40,000 depending on experience Join a growing retail business in Manchester as they continue to expand their digital and operational capabilities. This is a great opportunity for a hands-on Business Analyst who's keen to make an impact across multiple areas of the business. What you'll do: Work closely with stakeholders across departments to analyse and improve business processes Support system enhancements, integrations, and reporting within core business applications Bridge the gap between technical and non-technical teams, translating requirements effectively Contribute to e-commerce and digital transformation initiatives Get involved in broader business projects, supporting continuous growth and improvement What we're looking for: Previous experience as a Business Analyst, ideally within a retail or e-commerce environment Exposure to business applications, ERP, or CRM systems Strong communication and problem-solving skills A proactive attitude and willingness to get stuck in across all areas of the business This is a great fit for someone looking to grow with a fast-moving organisation and play a key role in shaping their future systems and processes.
Application Support Analyst Role Profile Job Title: Application Support Analyst Reports to: Lead Application Support Analyst Key Relationships: Tech Bar Analysts, Business Systems Analysts , Infrastructure & Security Engineers, Service Delivery Manager, Digital Transformation Managers, Key Business Users, Dynamics MSP Location: Piccadilly, London - minimum 3 days per week. Travel to all sites required on occasion. Role Purpose The Application Support Analyst plays a vital role in keeping Fortnum & Mason's retail and hospitality technology running smoothly, from core systems like Microsoft Dynamics 365 to Oracle Simphony POS. A key part of this role involves supporting new technology introductions - working closely with project teams and the Lead Application Support Analyst to test, stabilise and transition new solutions into business-as-usual operations. You'll provide dedicated hypercare support for major rollouts, particularly for our retail stores and hospitality venues, ensuring successful adoption before handover to wider support teams. This position sits at the intersection of day-to-day operational support and technology transformation, helping to maintain our high service standards while enabling the business to adopt innovative solutions that enhance both customer and colleague experiences. Responsibilities Operational Support Provide 1st and 2nd line support for critical retail/hospitality systems (Dynamics 365, Oracle Simphony, payment solutions, etc.), ensuring minimal disruption to business operations. Proactively monitor and maintain systems (e.g. software patching), addressing issues before they impact teams. Cross-Departmental Partnership Build and maintain strong relationships with colleagues across Retail, Hospitality, Finance, and other key departments - understanding their needs and ensuring technology supports their goals. Act as a liaison between technical teams and business users, translating requirements and fostering collaboration. Proactively seek feedback from departments to improve system performance and user experience. Project & Hypercare Support Partner with Transformation teams on new system rollouts, providing hands-on hypercare support for retail/hospitality deployments before transitioning to BAU. Contribute to testing, training, and documentation to ensure smooth adoption. Continuous Improvement Share insights with IT teams to optimise systems and processes based on departmental feedback. Help colleagues build confidence with technology through clear communication and guidance Experience and Qualifications Essential Demonstrable experience supporting business applications, ideally in retail or hospitality Hands-on experience supporting Point of Sale (POS) systems (hardware/software) Desirable Exposure to Microsoft Dynamics 365 (Finance, SCM, Commerce) or similar ERP platforms Familiarity with retail-specific applications (e.g., label/scale systems, payment solutions) Knowledge of integrations and interfaces (APIs, web services, SFTP/EDI) ITIL awareness or experience working in a structured IT service environment Oracle POS experience Competencies, Behaviours and Skills Essential Strong problem-solving skills Incident and problem management Retail or hospitality Point of Sale systems knowledge and skills Basic but solid understanding of Windows Operating Systems and Services Enterprise Resource Planning systems understanding and knowledge Ability to manage conflicting priorities and end user expectations Team player Self-driven and assertive Proactively takes responsibility, owns any issues arising and follows through to resolution Strong communication skills - written and verbal Outcome focused and driving results Creation and documentation of Standard Operating Procedures (SOP) Systematic approach to identifying faults and pursuing paths to resolution Prioritising skills with the ability to manage workload Analytical abilities and problem-solving skills Ability to convey messaging to technical and non-technical audiences Works at pace, but with accuracy and attention to detail Supports and encourages others to keep things simple Good problem solving and communication skills and quick to learn Desirable Good understand of Microsoft Operating Systems (W10/11. Server 2019/22) Microsoft Dynamics D365 application knowledge and skills SharePoint Online and MS Teams Admin Understanding of Microsoft SQL and basic query writing skills Basic but solid understanding of API's and Web services Oracle Micros, Fourth or other hospitality systems ITIL knowledge and real-world application Formal IT Service Desk knowledge and skills (including managing tickets within SLA) We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards. In return, we offer: A competitive salary A generous store and restaurant discount of up to 40% 25 days holidays (excluded bank holidays) and an extra day off for your birthday A fantastic subsidised staff restaurant which uses Fortnum's ingredients A range of opportunities to develop and grow personally and professionally Excellent pension scheme
04/11/2025
Full time
Application Support Analyst Role Profile Job Title: Application Support Analyst Reports to: Lead Application Support Analyst Key Relationships: Tech Bar Analysts, Business Systems Analysts , Infrastructure & Security Engineers, Service Delivery Manager, Digital Transformation Managers, Key Business Users, Dynamics MSP Location: Piccadilly, London - minimum 3 days per week. Travel to all sites required on occasion. Role Purpose The Application Support Analyst plays a vital role in keeping Fortnum & Mason's retail and hospitality technology running smoothly, from core systems like Microsoft Dynamics 365 to Oracle Simphony POS. A key part of this role involves supporting new technology introductions - working closely with project teams and the Lead Application Support Analyst to test, stabilise and transition new solutions into business-as-usual operations. You'll provide dedicated hypercare support for major rollouts, particularly for our retail stores and hospitality venues, ensuring successful adoption before handover to wider support teams. This position sits at the intersection of day-to-day operational support and technology transformation, helping to maintain our high service standards while enabling the business to adopt innovative solutions that enhance both customer and colleague experiences. Responsibilities Operational Support Provide 1st and 2nd line support for critical retail/hospitality systems (Dynamics 365, Oracle Simphony, payment solutions, etc.), ensuring minimal disruption to business operations. Proactively monitor and maintain systems (e.g. software patching), addressing issues before they impact teams. Cross-Departmental Partnership Build and maintain strong relationships with colleagues across Retail, Hospitality, Finance, and other key departments - understanding their needs and ensuring technology supports their goals. Act as a liaison between technical teams and business users, translating requirements and fostering collaboration. Proactively seek feedback from departments to improve system performance and user experience. Project & Hypercare Support Partner with Transformation teams on new system rollouts, providing hands-on hypercare support for retail/hospitality deployments before transitioning to BAU. Contribute to testing, training, and documentation to ensure smooth adoption. Continuous Improvement Share insights with IT teams to optimise systems and processes based on departmental feedback. Help colleagues build confidence with technology through clear communication and guidance Experience and Qualifications Essential Demonstrable experience supporting business applications, ideally in retail or hospitality Hands-on experience supporting Point of Sale (POS) systems (hardware/software) Desirable Exposure to Microsoft Dynamics 365 (Finance, SCM, Commerce) or similar ERP platforms Familiarity with retail-specific applications (e.g., label/scale systems, payment solutions) Knowledge of integrations and interfaces (APIs, web services, SFTP/EDI) ITIL awareness or experience working in a structured IT service environment Oracle POS experience Competencies, Behaviours and Skills Essential Strong problem-solving skills Incident and problem management Retail or hospitality Point of Sale systems knowledge and skills Basic but solid understanding of Windows Operating Systems and Services Enterprise Resource Planning systems understanding and knowledge Ability to manage conflicting priorities and end user expectations Team player Self-driven and assertive Proactively takes responsibility, owns any issues arising and follows through to resolution Strong communication skills - written and verbal Outcome focused and driving results Creation and documentation of Standard Operating Procedures (SOP) Systematic approach to identifying faults and pursuing paths to resolution Prioritising skills with the ability to manage workload Analytical abilities and problem-solving skills Ability to convey messaging to technical and non-technical audiences Works at pace, but with accuracy and attention to detail Supports and encourages others to keep things simple Good problem solving and communication skills and quick to learn Desirable Good understand of Microsoft Operating Systems (W10/11. Server 2019/22) Microsoft Dynamics D365 application knowledge and skills SharePoint Online and MS Teams Admin Understanding of Microsoft SQL and basic query writing skills Basic but solid understanding of API's and Web services Oracle Micros, Fourth or other hospitality systems ITIL knowledge and real-world application Formal IT Service Desk knowledge and skills (including managing tickets within SLA) We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards. In return, we offer: A competitive salary A generous store and restaurant discount of up to 40% 25 days holidays (excluded bank holidays) and an extra day off for your birthday A fantastic subsidised staff restaurant which uses Fortnum's ingredients A range of opportunities to develop and grow personally and professionally Excellent pension scheme
Financial Data Analyst - £55,000 - Milton Keynes Your new company A leading global manufacturer is seeking a highly skilled and technically proficient Financial Data Analyst to join their dynamic finance team. This is a fantastic opportunity to work within a fast-paced, innovation-driven environment where data and insight play a critical role in strategic decision-making. Your new role You'll be responsible for delivering high-quality financial data analysis across multiple business units, supporting planning, forecasting, and performance reporting. Working closely with senior stakeholders, you'll leverage advanced tools and systems to drive automation, improve reporting accuracy, and ensure compliance with internal and external standards. What you'll need to succeed A university degree (mandatory) A recognised accounting qualification (CIMA, ACCA, or ACA) Advanced Excel skills including VBA coding Strong experience with Power Pivot, Power Query, Power BI, and DAX Proficiency in SAP & SAC (Cloud), particularly CO-PA and FI modules Familiarity with Analysis for Office and SQL Experience using Power Automate to streamline reporting processes Excellent communication skills and a proactive, problem-solving mindset What you'll get in return You'll receive a competitive salary of £50,000-£55,000, alongside the opportunity to work in a high-performing team within a globally recognised brand. The role offers exposure to cutting-edge financial systems and the chance to influence business outcomes through data-driven insights. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
04/11/2025
Full time
Financial Data Analyst - £55,000 - Milton Keynes Your new company A leading global manufacturer is seeking a highly skilled and technically proficient Financial Data Analyst to join their dynamic finance team. This is a fantastic opportunity to work within a fast-paced, innovation-driven environment where data and insight play a critical role in strategic decision-making. Your new role You'll be responsible for delivering high-quality financial data analysis across multiple business units, supporting planning, forecasting, and performance reporting. Working closely with senior stakeholders, you'll leverage advanced tools and systems to drive automation, improve reporting accuracy, and ensure compliance with internal and external standards. What you'll need to succeed A university degree (mandatory) A recognised accounting qualification (CIMA, ACCA, or ACA) Advanced Excel skills including VBA coding Strong experience with Power Pivot, Power Query, Power BI, and DAX Proficiency in SAP & SAC (Cloud), particularly CO-PA and FI modules Familiarity with Analysis for Office and SQL Experience using Power Automate to streamline reporting processes Excellent communication skills and a proactive, problem-solving mindset What you'll get in return You'll receive a competitive salary of £50,000-£55,000, alongside the opportunity to work in a high-performing team within a globally recognised brand. The role offers exposure to cutting-edge financial systems and the chance to influence business outcomes through data-driven insights. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Service Delivery Operative - London Role Title: Service Delivery Analyst Location: Hybrid, Soho Purpose of the Role The Service Delivery Analyst plays a key role in supporting the day-to-day performance of IT services across the organisation. They are responsible for monitoring ticket queues, tracking service metrics, producing reports, and working closely with both technical teams and business users to ensure efficient service delivery and a consistent user experience. This role supports both standard IT systems and bespoke in-house platforms, helping to ensure custom applications (such as internal membership systems and mobile apps) are effectively supported and integrated into the wider service delivery model. The role is ideal for someone highly organised, analytical, and user-focused, with a passion for improving processes, identifying trends, and helping the organisation deliver reliable and user-friendly services. Key Responsibilities 1. Operational Support & Coordination Monitor and triage service desk tickets, ensuring requests and incidents are logged, categorised, and assigned correctly. Track resolution times and follow up on overdue or high-priority tickets. Act as a liaison between users and technical teams, ensuring updates and expectations are clearly communicated. Support coordination of responses to issues affecting bespoke systems, escalating when needed. 2. Service Reporting & Data Analysis Maintain regular dashboards and reporting packs showing SLA performance, incident trends, and service volumes. Analyse support data to identify recurring issues or areas for service improvement. Highlight performance risks and provide insights to help the Service Delivery Manager prioritise actions. Contribute to governance reporting for IT and Digital Steering forums. 3. Documentation & Process Support Maintain service documentation, including support workflows, escalation paths, and knowledge base articles. Document known issues, workarounds, and solutions-especially for in-house systems. Support onboarding of new services into the service delivery model by assisting with support documentation and transition planning. 4. Continuous Improvement Identify opportunities to improve first-time fix rates and reduce avoidable escalations. Work with support and technical teams to streamline workflows or automate routine tasks. Contribute ideas and feedback to help evolve service desk tooling and reporting capabilities. 5. Stakeholder Engagement Respond to queries from end users with professionalism and clarity. Gather feedback on user experience and pain points to inform service improvement planning. Support internal communications around service changes, known issues, or planned maintenance. Scope of Responsibility Day-to-day monitoring and coordination of service desk operations. Reporting and analysis of service performance and support trends. Documentation and knowledge management for support procedures. Support for custom application service management and escalation. Continuous service improvement contributions. Skills and Experience Essential: Experience working in an IT service desk or service delivery environment. Familiarity with ITIL principles (e.g. incident, request, and change management). Strong attention to detail and ability to follow processes consistently. Excellent communication and coordination skills. Competence in using service management tools (e.g. Freshservice, ServiceNow, Jira). Proficiency in Excel or equivalent tools for reporting and analysis. Desirable: Experience supporting or working alongside bespoke or custom-built applications. Familiarity with customer-facing applications such as membership platforms or mobile apps. Knowledge of SLA monitoring, service desk KPIs, or Power BI dashboards. ITIL Foundation certification or equivalent experience. Experience working with cross-functional teams or third-party vendors. Key Success Measures High ticket-handling accuracy and SLA compliance across service categories. Clear and timely reporting on service performance and issue trends. Well-maintained support documentation and knowledge base content. Positive feedback from users and internal IT stakeholders. Demonstrated contributions to service improvement or operational efficiency.
04/11/2025
Full time
Service Delivery Operative - London Role Title: Service Delivery Analyst Location: Hybrid, Soho Purpose of the Role The Service Delivery Analyst plays a key role in supporting the day-to-day performance of IT services across the organisation. They are responsible for monitoring ticket queues, tracking service metrics, producing reports, and working closely with both technical teams and business users to ensure efficient service delivery and a consistent user experience. This role supports both standard IT systems and bespoke in-house platforms, helping to ensure custom applications (such as internal membership systems and mobile apps) are effectively supported and integrated into the wider service delivery model. The role is ideal for someone highly organised, analytical, and user-focused, with a passion for improving processes, identifying trends, and helping the organisation deliver reliable and user-friendly services. Key Responsibilities 1. Operational Support & Coordination Monitor and triage service desk tickets, ensuring requests and incidents are logged, categorised, and assigned correctly. Track resolution times and follow up on overdue or high-priority tickets. Act as a liaison between users and technical teams, ensuring updates and expectations are clearly communicated. Support coordination of responses to issues affecting bespoke systems, escalating when needed. 2. Service Reporting & Data Analysis Maintain regular dashboards and reporting packs showing SLA performance, incident trends, and service volumes. Analyse support data to identify recurring issues or areas for service improvement. Highlight performance risks and provide insights to help the Service Delivery Manager prioritise actions. Contribute to governance reporting for IT and Digital Steering forums. 3. Documentation & Process Support Maintain service documentation, including support workflows, escalation paths, and knowledge base articles. Document known issues, workarounds, and solutions-especially for in-house systems. Support onboarding of new services into the service delivery model by assisting with support documentation and transition planning. 4. Continuous Improvement Identify opportunities to improve first-time fix rates and reduce avoidable escalations. Work with support and technical teams to streamline workflows or automate routine tasks. Contribute ideas and feedback to help evolve service desk tooling and reporting capabilities. 5. Stakeholder Engagement Respond to queries from end users with professionalism and clarity. Gather feedback on user experience and pain points to inform service improvement planning. Support internal communications around service changes, known issues, or planned maintenance. Scope of Responsibility Day-to-day monitoring and coordination of service desk operations. Reporting and analysis of service performance and support trends. Documentation and knowledge management for support procedures. Support for custom application service management and escalation. Continuous service improvement contributions. Skills and Experience Essential: Experience working in an IT service desk or service delivery environment. Familiarity with ITIL principles (e.g. incident, request, and change management). Strong attention to detail and ability to follow processes consistently. Excellent communication and coordination skills. Competence in using service management tools (e.g. Freshservice, ServiceNow, Jira). Proficiency in Excel or equivalent tools for reporting and analysis. Desirable: Experience supporting or working alongside bespoke or custom-built applications. Familiarity with customer-facing applications such as membership platforms or mobile apps. Knowledge of SLA monitoring, service desk KPIs, or Power BI dashboards. ITIL Foundation certification or equivalent experience. Experience working with cross-functional teams or third-party vendors. Key Success Measures High ticket-handling accuracy and SLA compliance across service categories. Clear and timely reporting on service performance and issue trends. Well-maintained support documentation and knowledge base content. Positive feedback from users and internal IT stakeholders. Demonstrated contributions to service improvement or operational efficiency.
Main purpose of post: The Cybersecurity Department with our client provide support for all electronic communications systems at the site, as well as taking a leading role in delivering technology change / improvement projects and managing external support agreements. The Cyber Security Analyst is required to focus on the detection, investigation and response to cyber security events and incidents. Other tasks involve BAU security tasks, supporting cyber security projects and assisting with regulatory compliance. Daily tasks will involve the following: Endpoint monitoring and analysis. Incident readiness and handling as part of the Computer Security Incident Response (CSIRT) team. Monitor and administer Security Information and Event Management (SIEM). Malware analysis and forensics research. Understanding/ differentiation of intrusion attempts and false positives. Investigation tracking and threat resolution. Vulnerability identification & mitigation / remediation. Compose security alert notifications. Advise incident responders & other teams on threat. Triage security events and incidents apply containment and mitigation/remediation strategies. Generate reports and document security incidents / events. Proactively monitoring the performance of systems, and make regular routine inspections of installed equipment and take corrective avoidance actions to prevent wider problems. Act as the point of escalation for the Service desk for security related tickets. Analysis of weekly vulnerability scans and update relevant records. Essential A well organised and structured approach to work planning, time allocation to tasks, and a flexible approach to daily routines to deliver the desired results. An ambition to constantly learn new skills and develop knowledge, with an understanding that study time outside of working hours may be required for career development. Credible knowledge/experience in Microsoft Windows Operating Systems. Credible knowledge/experience of Active Directory, Group policies, TCP/IP, DNS, DHCP and Exchange Server. Capable of effectively multi-tasking, prioritizing work, and handling competing interests Capable of analysing information technology logs and events sources preferred Working knowledge of data storage systems, data backup and restoration methods. Understanding of security tooling, its purpose and functionality (Anti-Malware, IPS, Web and Email Gateways, security analysis tools, web security tools, next generation firewall/UTMs) Ability to work independently while managing support to a high standard Contribute credibly to IT department's delivery of SLAs and other support targets Self-motivated to advance own knowledge & gain formal qualifications Ability to analyse vulnerabilities, threats, designs, procedures and architectural design, producing reports and sharing intelligence Advanced knowledge of computer forensics; legal, government and jurisprudence as they relate to cybersecurity; operating systems; and methods for intelligence gathering and sharing Knowledge of Cloud computing, computer network defence, identity management, incident management and network security. Significant experience within a SOC environment. Incident response experience Qualification / Certification in Cyber Security Desirable IT Qualifications / Certifications such as CompTIA A+, Network+, Security+ IT Helpdesk experience or knowledge Cyber Security Operation Centre experience Qualification / Certification in Cyber Security Person Specification: Communication. Structures and conveys information and ideas effectively. Communicates to ensure they are understood by others, that they understand others and share information with colleagues at all levels. Achieving results. Knows what needs to be achieved by when. Anticipates obstacles. Motivates self and others to overcome barriers and achieve results. Planning & Organising. Identifies a goal and puts in place a sequence of steps to ensure priorities are delivered on time, making effective use of resources Team Focus. Develops effective working relationships inside and outside traditional boundaries to achieve organisational goals. Breaks down barriers between groups and involves others in discussions and decisions You will be required to pass a range of referencing and vetting checks, including a Criminal Record Check and a Counter Terrorism Check (CTC). You must also have lived in the UK for at least 3 years with a 5-year work history, unless in education. Connect2Employment is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Employment is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
03/11/2025
Full time
Main purpose of post: The Cybersecurity Department with our client provide support for all electronic communications systems at the site, as well as taking a leading role in delivering technology change / improvement projects and managing external support agreements. The Cyber Security Analyst is required to focus on the detection, investigation and response to cyber security events and incidents. Other tasks involve BAU security tasks, supporting cyber security projects and assisting with regulatory compliance. Daily tasks will involve the following: Endpoint monitoring and analysis. Incident readiness and handling as part of the Computer Security Incident Response (CSIRT) team. Monitor and administer Security Information and Event Management (SIEM). Malware analysis and forensics research. Understanding/ differentiation of intrusion attempts and false positives. Investigation tracking and threat resolution. Vulnerability identification & mitigation / remediation. Compose security alert notifications. Advise incident responders & other teams on threat. Triage security events and incidents apply containment and mitigation/remediation strategies. Generate reports and document security incidents / events. Proactively monitoring the performance of systems, and make regular routine inspections of installed equipment and take corrective avoidance actions to prevent wider problems. Act as the point of escalation for the Service desk for security related tickets. Analysis of weekly vulnerability scans and update relevant records. Essential A well organised and structured approach to work planning, time allocation to tasks, and a flexible approach to daily routines to deliver the desired results. An ambition to constantly learn new skills and develop knowledge, with an understanding that study time outside of working hours may be required for career development. Credible knowledge/experience in Microsoft Windows Operating Systems. Credible knowledge/experience of Active Directory, Group policies, TCP/IP, DNS, DHCP and Exchange Server. Capable of effectively multi-tasking, prioritizing work, and handling competing interests Capable of analysing information technology logs and events sources preferred Working knowledge of data storage systems, data backup and restoration methods. Understanding of security tooling, its purpose and functionality (Anti-Malware, IPS, Web and Email Gateways, security analysis tools, web security tools, next generation firewall/UTMs) Ability to work independently while managing support to a high standard Contribute credibly to IT department's delivery of SLAs and other support targets Self-motivated to advance own knowledge & gain formal qualifications Ability to analyse vulnerabilities, threats, designs, procedures and architectural design, producing reports and sharing intelligence Advanced knowledge of computer forensics; legal, government and jurisprudence as they relate to cybersecurity; operating systems; and methods for intelligence gathering and sharing Knowledge of Cloud computing, computer network defence, identity management, incident management and network security. Significant experience within a SOC environment. Incident response experience Qualification / Certification in Cyber Security Desirable IT Qualifications / Certifications such as CompTIA A+, Network+, Security+ IT Helpdesk experience or knowledge Cyber Security Operation Centre experience Qualification / Certification in Cyber Security Person Specification: Communication. Structures and conveys information and ideas effectively. Communicates to ensure they are understood by others, that they understand others and share information with colleagues at all levels. Achieving results. Knows what needs to be achieved by when. Anticipates obstacles. Motivates self and others to overcome barriers and achieve results. Planning & Organising. Identifies a goal and puts in place a sequence of steps to ensure priorities are delivered on time, making effective use of resources Team Focus. Develops effective working relationships inside and outside traditional boundaries to achieve organisational goals. Breaks down barriers between groups and involves others in discussions and decisions You will be required to pass a range of referencing and vetting checks, including a Criminal Record Check and a Counter Terrorism Check (CTC). You must also have lived in the UK for at least 3 years with a 5-year work history, unless in education. Connect2Employment is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Employment is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
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