Support Coordinator

Job Title: Support Coordinator

Location: London, UK

Shift: Part-Time, 4 days per week (32 hours, Mon-Thurs)

Duration: 6 months

Job Description

The Community Support Coordinator plays a crucial role within the London Development Center (LDC) and is responsible for providing on-site support to the Program Manager and engineering organization based in Paddington. This position operates under the organizational direction of the Business Operations Principal, with daily functional reporting to the LDC Program Manager. As a vital member of a high-performing Business Operations Team, the Community Support and Office Supervisor ensures the smooth execution of site events, employee programs, and the management of onsite facilities for the engineering community.

Typical Day in the Role;

• Checking status of facilities and following resolution
• Checking status of POs and Single payments and following up to resolve issues
• Working with LDC program manager to plan and execute program events
• Liaising with internal and external event suppliers eg venues, catering, etc
• Making sure L7 floor/meeting rooms are fit for purpose including trouble shooting issues, reporting issues
• Approving access management to L7 floor
• Creating project plans and tracking progress
• Raising payments

Ideal Background of Candidates;

• The ideal candidate will be able to demonstrate their experience being proactive, organized, and thriving in a fast-paced environment
• Strong interpersonal skills, sound judgment, and the ability to handle confidential information are essential
• Candidates will be able to show clear examples of attention to detail, diligent record-keeping, and reliable follow-through to be successful in this role.
• The Community Support Coordinator is expected to be a trusted and exemplary member of the Business Operations Team, demonstrating high professional standards and cultural alignment.
• The successful candidate must be proficient in Microsoft Office suite including Outlook, Word, Excel, PowerPoint, Teams and Copilot. Experience with SharePoint and design and video software is an advantage.
• Someone switched on, quick to learn, 2-3 years experience, learnt the basics and ready to be more autonomous but still with the guardrails of senior support and direction