Job Title: Scala Developer Rate: £400 - £450 (Outside IR35) Duration: 12 Months Location: Remote Clearance: BPSS About the Role: We are seeking a skilled Scala Developer with strong experience in building and maintaining applications using the Play Framework. This role is supporting a high-profile central government digital transformation programme, so familiarity with GDS (Government Digital Service) standards is highly desirable. Key Responsibilities: Design, develop, and maintain scalable, robust Scala-based applications. Work extensively with the Play Framework to build RESTful APIs and web services. Collaborate with UX/UI designers and Back End teams to integrate user-facing elements. Write clean, testable, and efficient code following best practices and coding standards. Ensure the system adheres to GDS and security standards. Participate in Agile ceremonies including stand-ups, sprint planning, and retrospectives. Support continuous integration and deployment pipelines. Required Skills and Experience: Strong commercial experience in Scala development. Hands-on experience with the Play Framework. Solid understanding of functional programming principles. Experience working with REST APIs, JSON, and HTTP protocols. Familiarity with version control systems (Git). Agile/Scrum delivery environment experience. Understanding of TDD/BDD and automated testing frameworks. Experience working on public sector or government projects is highly beneficial. Knowledge of GDS standards and accessibility guidelines (nice to have). Exposure to AWS or other cloud platforms (desirable).
31/10/2025
Contractor
Job Title: Scala Developer Rate: £400 - £450 (Outside IR35) Duration: 12 Months Location: Remote Clearance: BPSS About the Role: We are seeking a skilled Scala Developer with strong experience in building and maintaining applications using the Play Framework. This role is supporting a high-profile central government digital transformation programme, so familiarity with GDS (Government Digital Service) standards is highly desirable. Key Responsibilities: Design, develop, and maintain scalable, robust Scala-based applications. Work extensively with the Play Framework to build RESTful APIs and web services. Collaborate with UX/UI designers and Back End teams to integrate user-facing elements. Write clean, testable, and efficient code following best practices and coding standards. Ensure the system adheres to GDS and security standards. Participate in Agile ceremonies including stand-ups, sprint planning, and retrospectives. Support continuous integration and deployment pipelines. Required Skills and Experience: Strong commercial experience in Scala development. Hands-on experience with the Play Framework. Solid understanding of functional programming principles. Experience working with REST APIs, JSON, and HTTP protocols. Familiarity with version control systems (Git). Agile/Scrum delivery environment experience. Understanding of TDD/BDD and automated testing frameworks. Experience working on public sector or government projects is highly beneficial. Knowledge of GDS standards and accessibility guidelines (nice to have). Exposure to AWS or other cloud platforms (desirable).
Service Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary £50-55k, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals, and technology capabilities align to create seamless and impactful experiences. Could you be Triad's next "Rising Star of the Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service maps, blueprints, and process flows that define interactions across multiple touchpoints. Journey Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping & Testing - Create prototypes (low/high fidelity) and facilitate usability testing to refine service solutions. Designing for Accessibility & Inclusion - Ensure services are accessible to all users, including those with digital accessibility needs (WCAG 2.2). Working in Agile Environments - Collaborate in multidisciplinary teams within Agile frameworks to deliver impactful service solutions. Measuring Success - Define success metrics for services and continuously iterate based on user feedback and analytics. Skills and Experience Proven experience in Service Design, with a strong portfolio of successful end-to-end service improvements. Experience conducting user research and translating insights into actionable service improvements. Strong understanding of User-Centred Design (UCD) principles and methodologies. Experience using tools such as Miro, Figma, Adobe XD, Axure, or Balsamiq. Familiarity with Agile and iterative development processes. Knowledge of Government Digital Service (GDS) standards (desirable). Experience designing services for users with accessibility requirements. Qualifications & Certifications A degree or equivalent qualification related to the area you work in - Desirable Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: An interview with our Head of UX, including a career review and cultural fit assessment. A workshop and interview session with our principal consultants We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please contact Ryan Jordan and submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
28/10/2025
Full time
Service Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary £50-55k, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals, and technology capabilities align to create seamless and impactful experiences. Could you be Triad's next "Rising Star of the Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service maps, blueprints, and process flows that define interactions across multiple touchpoints. Journey Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping & Testing - Create prototypes (low/high fidelity) and facilitate usability testing to refine service solutions. Designing for Accessibility & Inclusion - Ensure services are accessible to all users, including those with digital accessibility needs (WCAG 2.2). Working in Agile Environments - Collaborate in multidisciplinary teams within Agile frameworks to deliver impactful service solutions. Measuring Success - Define success metrics for services and continuously iterate based on user feedback and analytics. Skills and Experience Proven experience in Service Design, with a strong portfolio of successful end-to-end service improvements. Experience conducting user research and translating insights into actionable service improvements. Strong understanding of User-Centred Design (UCD) principles and methodologies. Experience using tools such as Miro, Figma, Adobe XD, Axure, or Balsamiq. Familiarity with Agile and iterative development processes. Knowledge of Government Digital Service (GDS) standards (desirable). Experience designing services for users with accessibility requirements. Qualifications & Certifications A degree or equivalent qualification related to the area you work in - Desirable Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: An interview with our Head of UX, including a career review and cultural fit assessment. A workshop and interview session with our principal consultants We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please contact Ryan Jordan and submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
Role title: Senior Interaction Designer Location: Flexible (Remote), with options to work from offices in Reading and Leeds . You will be required to work regularly from client offices, when needed. Summary: Mastek is seeking an experienced Senior Interaction Designer to join our dynamic User-Centred Design (UCD) practice. In this role, you will lead the design of intuitive, effective, and engaging interactions for digital products and services. As a senior member of the team, you will shape strategies, mentor junior colleagues, and ensure that our work meets user needs and business goals. You will collaborate with multidisciplinary teams and act as a trusted advisor to clients, applying user-centred design principles to deliver impactful solutions. Key responsibilities: Interaction Design Lead the design of effective and intuitive interaction patterns for digital products and services. Translate user research findings into actionable interaction designs. Create high-quality wireframes, prototypes, and user flows to communicate design concepts clearly. Ensure designs align with accessibility standards (e.g., WCAG) and GDS/NHS service principles. Conduct usability testing and iterate on designs based on user feedback and data insights. Champion design best practices and advocate for user-centred approaches within teams. Project Leadership Manage interaction design deliverables, ensuring timely and high-quality outputs. Collaborate with project leads, delivery managers, and stakeholders to align interaction designs with broader project objectives. Act as a subject matter expert for interaction design, advising on best practices and trends. Troubleshoot challenges in design delivery and ensure solutions address user and business needs. Team Collaboration and Development Mentor and support junior interaction designers, fostering their growth and development. Share knowledge and insights through workshops, presentations, and community sessions. Contribute to the evolution of the UCD practice by developing templates, case studies, and methodologies. Stakeholder Engagement Build strong relationships with clients, acting as a trusted advisor for interaction design. Effectively communicate design strategies and solutions to diverse stakeholders. Upskill and educate clients and team members on user-centred design methods and the value of interaction design. Requirements: Experience: Demonstratable experience in interaction design or related disciplines such as UX design or UI design. Proven ability to lead interaction design within agile, multidisciplinary teams. Demonstrated experience delivering user-centred designs for complex digital services. Hands-on expertise with tools like Figma, Sketch, or equivalent. Knowledge of accessibility standards and their application in design. Experience with HTML prototyping toolkits (e.g., GOV. UK and NHS. UK) is preferred, experience of Heroku is essential. Skills: Exceptional interaction design skills with an ability to create user-centred solutions. Proven experience of usability testing methods and how to incorporate findings into designs. Excellent collaboration and communication skills to influence and engage stakeholders Ability to manage time effectively, meet deadlines, and balance priorities. Benefits: Competitive salary with an annual performance-related bonus. Training budget for professional development and growth. Choice of MacBook or Windows laptop with necessary software. Flexible working structure (remote or hybrid options). Cycle to Work scheme. Pension contributions and life insurance. Private healthcare. Opportunities to work on diverse projects across public and private sectors. About Mastek: Mastek is an international digital consultancy with offices in the UK, Europe, US, and India. We build impactful solutions for government and private clients, with a growing focus on user-centred design services. Our work spans across sectors, offering exciting opportunities for content designers to develop their skills and make a real difference. Join us to work on innovative projects, collaborate with talented teams, and contribute to the creation of user-centred content that drives positive outcomes for both users and clients. Ready to Apply? If you are passionate about content design and meet the above criteria, we would love to hear from you. We welcome diverse skills and experiences, so please reach out even if you don t meet all the exact criteria. Apply today to join our exciting journey!
23/10/2025
Full time
Role title: Senior Interaction Designer Location: Flexible (Remote), with options to work from offices in Reading and Leeds . You will be required to work regularly from client offices, when needed. Summary: Mastek is seeking an experienced Senior Interaction Designer to join our dynamic User-Centred Design (UCD) practice. In this role, you will lead the design of intuitive, effective, and engaging interactions for digital products and services. As a senior member of the team, you will shape strategies, mentor junior colleagues, and ensure that our work meets user needs and business goals. You will collaborate with multidisciplinary teams and act as a trusted advisor to clients, applying user-centred design principles to deliver impactful solutions. Key responsibilities: Interaction Design Lead the design of effective and intuitive interaction patterns for digital products and services. Translate user research findings into actionable interaction designs. Create high-quality wireframes, prototypes, and user flows to communicate design concepts clearly. Ensure designs align with accessibility standards (e.g., WCAG) and GDS/NHS service principles. Conduct usability testing and iterate on designs based on user feedback and data insights. Champion design best practices and advocate for user-centred approaches within teams. Project Leadership Manage interaction design deliverables, ensuring timely and high-quality outputs. Collaborate with project leads, delivery managers, and stakeholders to align interaction designs with broader project objectives. Act as a subject matter expert for interaction design, advising on best practices and trends. Troubleshoot challenges in design delivery and ensure solutions address user and business needs. Team Collaboration and Development Mentor and support junior interaction designers, fostering their growth and development. Share knowledge and insights through workshops, presentations, and community sessions. Contribute to the evolution of the UCD practice by developing templates, case studies, and methodologies. Stakeholder Engagement Build strong relationships with clients, acting as a trusted advisor for interaction design. Effectively communicate design strategies and solutions to diverse stakeholders. Upskill and educate clients and team members on user-centred design methods and the value of interaction design. Requirements: Experience: Demonstratable experience in interaction design or related disciplines such as UX design or UI design. Proven ability to lead interaction design within agile, multidisciplinary teams. Demonstrated experience delivering user-centred designs for complex digital services. Hands-on expertise with tools like Figma, Sketch, or equivalent. Knowledge of accessibility standards and their application in design. Experience with HTML prototyping toolkits (e.g., GOV. UK and NHS. UK) is preferred, experience of Heroku is essential. Skills: Exceptional interaction design skills with an ability to create user-centred solutions. Proven experience of usability testing methods and how to incorporate findings into designs. Excellent collaboration and communication skills to influence and engage stakeholders Ability to manage time effectively, meet deadlines, and balance priorities. Benefits: Competitive salary with an annual performance-related bonus. Training budget for professional development and growth. Choice of MacBook or Windows laptop with necessary software. Flexible working structure (remote or hybrid options). Cycle to Work scheme. Pension contributions and life insurance. Private healthcare. Opportunities to work on diverse projects across public and private sectors. About Mastek: Mastek is an international digital consultancy with offices in the UK, Europe, US, and India. We build impactful solutions for government and private clients, with a growing focus on user-centred design services. Our work spans across sectors, offering exciting opportunities for content designers to develop their skills and make a real difference. Join us to work on innovative projects, collaborate with talented teams, and contribute to the creation of user-centred content that drives positive outcomes for both users and clients. Ready to Apply? If you are passionate about content design and meet the above criteria, we would love to hear from you. We welcome diverse skills and experiences, so please reach out even if you don t meet all the exact criteria. Apply today to join our exciting journey!
Service Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary 50-55k, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals, and technology capabilities align to create seamless and impactful experiences. Could you be Triad's next "Rising Star of the Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service maps, blueprints, and process flows that define interactions across multiple touchpoints. Journey Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping & Testing - Create prototypes (low/high fidelity) and facilitate usability testing to refine service solutions. Designing for Accessibility & Inclusion - Ensure services are accessible to all users, including those with digital accessibility needs (WCAG 2.2). Working in Agile Environments - Collaborate in multidisciplinary teams within Agile frameworks to deliver impactful service solutions. Measuring Success - Define success metrics for services and continuously iterate based on user feedback and analytics. Skills and Experience Proven experience in Service Design, with a strong portfolio of successful end-to-end service improvements. Experience conducting user research and translating insights into actionable service improvements. Strong understanding of User-Centred Design (UCD) principles and methodologies. Experience using tools such as Miro, Figma, Adobe XD, Axure, or Balsamiq. Familiarity with Agile and iterative development processes. Knowledge of Government Digital Service (GDS) standards (desirable). Experience designing services for users with accessibility requirements. Qualifications & Certifications A degree or equivalent qualification related to the area you work in - Desirable Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: An interview with our Head of UX, including a career review and cultural fit assessment. A workshop and interview session with our principal consultants We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please contact Ryan Jordan and submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
21/10/2025
Full time
Service Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary 50-55k, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals, and technology capabilities align to create seamless and impactful experiences. Could you be Triad's next "Rising Star of the Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service maps, blueprints, and process flows that define interactions across multiple touchpoints. Journey Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping & Testing - Create prototypes (low/high fidelity) and facilitate usability testing to refine service solutions. Designing for Accessibility & Inclusion - Ensure services are accessible to all users, including those with digital accessibility needs (WCAG 2.2). Working in Agile Environments - Collaborate in multidisciplinary teams within Agile frameworks to deliver impactful service solutions. Measuring Success - Define success metrics for services and continuously iterate based on user feedback and analytics. Skills and Experience Proven experience in Service Design, with a strong portfolio of successful end-to-end service improvements. Experience conducting user research and translating insights into actionable service improvements. Strong understanding of User-Centred Design (UCD) principles and methodologies. Experience using tools such as Miro, Figma, Adobe XD, Axure, or Balsamiq. Familiarity with Agile and iterative development processes. Knowledge of Government Digital Service (GDS) standards (desirable). Experience designing services for users with accessibility requirements. Qualifications & Certifications A degree or equivalent qualification related to the area you work in - Desirable Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: An interview with our Head of UX, including a career review and cultural fit assessment. A workshop and interview session with our principal consultants We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please contact Ryan Jordan and submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
UX Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary Negotiable, DoE, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech' or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate, people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary As a UX Designer at Triad, you will play a significant role in our client assignments. You will seek to align multiple perspectives by providing coherent views of how best to build and deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio of successful UX work is essential. Could you be Triad's next "Rising Star of the Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User research: Plan and conduct user research with appropriate methods including user interviews and surveys to address research problems, establish user needs, highlight pain points and identify opportunities to improve user experiences. Analysis: Use appropriate methods to analyse research and triangulate findings across multiple research outputs. Producing artefacts: Decide upon and produce artefacts based on the research and design including personas, user journeys, and service blueprints. Design and iteration: Create wireframes and designs using various levels of fidelity as appropriate and collate feedback to iterate these designs. Prototyping: Create interactive prototypes to different levels of fidelity to be able to test design options. Workshops: Initiate, plan and conduct workshops with stakeholders and users. Stakeholder collaboration: Work with stakeholders, users, business analysts, technical teams and product owners to shape and develop the user experience. Usability testing: Initiate, plan, conduct and analyse usability testing to evaluate digital systems and services. Accessibility and inclusion: Ensure research activities are inclusive (for accessibility and digital literacy needs) and designed to ensure services adhere to WCAG 2.2. Information architecture and navigation: Research for and design the information architecture to ensure users can navigate successfully. Measuring success: Work with stakeholders to define success metrics so that services can continually iterate. Agile working: Work and collaborate across multi-disciplinary teams using agile methods. Advocacy and education: Advocate for and educate client teams about user-centred design including upskilling and mentoring. Best practice and community: Be part of and contribute to the Community of Practice to ensure it develops alongside developments in the industry. Skills and Experience: Deep analytical thinking with a strong ability to communicate insights clearly through presentations and reports. Skilled in designing accessible systems and services, with a good understanding of WCAG 2.2 guidelines and inclusive design for users with varying levels of digital literacy (desirable). Experienced in creating intuitive, user-friendly digital experiences backed by solid user research and usability testing, with the ability to extract and present actionable insights. Proficient in prototyping and design tools including Figma, Adobe XD, Axure, and Balsamiq. Familiar with research and analysis tools such as Dovetail, Mural, and Microsoft Forms. Knowledge of front-end technologies (HTML, CSS, JavaScript) and analytical tools like Google Analytics (both desirable). Comfortable working within Agile frameworks and collaborating across multidisciplinary teams. Experience working with Government Digital Service (GDS) standards and practices (desirable). A portfolio of UX work is available on request. Qualifications & Certifications: A degree or equivalent qualification related to the area you work in - Desirable. Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa. Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: An interview with our Head of UX, including a career review and cultural fit assessment. A workshop and interview session with our principal consultants. We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please contact Ryan Jordan and submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
17/10/2025
Full time
UX Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary Negotiable, DoE, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech' or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate, people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary As a UX Designer at Triad, you will play a significant role in our client assignments. You will seek to align multiple perspectives by providing coherent views of how best to build and deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio of successful UX work is essential. Could you be Triad's next "Rising Star of the Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User research: Plan and conduct user research with appropriate methods including user interviews and surveys to address research problems, establish user needs, highlight pain points and identify opportunities to improve user experiences. Analysis: Use appropriate methods to analyse research and triangulate findings across multiple research outputs. Producing artefacts: Decide upon and produce artefacts based on the research and design including personas, user journeys, and service blueprints. Design and iteration: Create wireframes and designs using various levels of fidelity as appropriate and collate feedback to iterate these designs. Prototyping: Create interactive prototypes to different levels of fidelity to be able to test design options. Workshops: Initiate, plan and conduct workshops with stakeholders and users. Stakeholder collaboration: Work with stakeholders, users, business analysts, technical teams and product owners to shape and develop the user experience. Usability testing: Initiate, plan, conduct and analyse usability testing to evaluate digital systems and services. Accessibility and inclusion: Ensure research activities are inclusive (for accessibility and digital literacy needs) and designed to ensure services adhere to WCAG 2.2. Information architecture and navigation: Research for and design the information architecture to ensure users can navigate successfully. Measuring success: Work with stakeholders to define success metrics so that services can continually iterate. Agile working: Work and collaborate across multi-disciplinary teams using agile methods. Advocacy and education: Advocate for and educate client teams about user-centred design including upskilling and mentoring. Best practice and community: Be part of and contribute to the Community of Practice to ensure it develops alongside developments in the industry. Skills and Experience: Deep analytical thinking with a strong ability to communicate insights clearly through presentations and reports. Skilled in designing accessible systems and services, with a good understanding of WCAG 2.2 guidelines and inclusive design for users with varying levels of digital literacy (desirable). Experienced in creating intuitive, user-friendly digital experiences backed by solid user research and usability testing, with the ability to extract and present actionable insights. Proficient in prototyping and design tools including Figma, Adobe XD, Axure, and Balsamiq. Familiar with research and analysis tools such as Dovetail, Mural, and Microsoft Forms. Knowledge of front-end technologies (HTML, CSS, JavaScript) and analytical tools like Google Analytics (both desirable). Comfortable working within Agile frameworks and collaborating across multidisciplinary teams. Experience working with Government Digital Service (GDS) standards and practices (desirable). A portfolio of UX work is available on request. Qualifications & Certifications: A degree or equivalent qualification related to the area you work in - Desirable. Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa. Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: An interview with our Head of UX, including a career review and cultural fit assessment. A workshop and interview session with our principal consultants. We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please contact Ryan Jordan and submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
We're looking for an experienced UI Designer to join a major project with a leading consultancy, working on behalf of a high-profile government client . Details: Location: Fully Remote (UK-based) Day Rate: £478.50 (Inside IR35) Clearance: Active SC Clearance required Contract Type: Inside IR35 The Role: You'll be responsible for designing intuitive, accessible, and user-focused interfaces that meet GOV.UK GDS standards . You'll collaborate closely with developers building the front end in React , as part of a larger Pega implementation. Key Skills & Experience: Proven experience as a UI Designer within government or GDS-aligned projects Strong understanding of GOV.UK Design System principles Experience designing for React-based front ends Ability to work effectively with cross-functional teams (developers, UX specialists, stakeholders) Current SC Clearance If you're a detail-oriented designer passionate about creating seamless, user-centred digital experiences for government services - we'd love to hear from you.
17/10/2025
Contractor
We're looking for an experienced UI Designer to join a major project with a leading consultancy, working on behalf of a high-profile government client . Details: Location: Fully Remote (UK-based) Day Rate: £478.50 (Inside IR35) Clearance: Active SC Clearance required Contract Type: Inside IR35 The Role: You'll be responsible for designing intuitive, accessible, and user-focused interfaces that meet GOV.UK GDS standards . You'll collaborate closely with developers building the front end in React , as part of a larger Pega implementation. Key Skills & Experience: Proven experience as a UI Designer within government or GDS-aligned projects Strong understanding of GOV.UK Design System principles Experience designing for React-based front ends Ability to work effectively with cross-functional teams (developers, UX specialists, stakeholders) Current SC Clearance If you're a detail-oriented designer passionate about creating seamless, user-centred digital experiences for government services - we'd love to hear from you.
Senior Data Services Manager (SFIA 6) 6 months (initially) Remote-working (UK-based) Market Rates Outside IR35 The Opportunity: We are seeking an experienced Senior Data Service Designer to join a high-profile UK Central Government programme, delivered via a leading consultancy specialising in Digital Transformation. This role will play a critical part in shaping, designing and improving data services that support decision-making, public health outcomes and operational efficiency at a national scale. You will be leading the data services design work-stream on a high-profile, high-impact central government programme. Skills and Experience: Proven track record as a Service Designer with significant experience in data-driven projects. Strong understanding of government service standards, GDS approaches and GOV-UK design principles. Expertise in designing services that span digital, data and organisational boundaries. Ability to create service maps, blueprints and artefacts that communicate complex data processes clearly. Excellent stakeholder engagement skills, with experience working in central government or similarly complex environments. Demonstrable leadership capability at SFIA Level 6, including mentoring, influencing and guiding design teams. Role and Responsibilities: Lead the design of end-to-end data services, ensuring they meet user needs and align with government digital and data standards. Work with multidisciplinary teams to integrate data services into wider programme objectives. Champion user-centred design principles, ensuring accessibility, inclusivity and transparency. Define data models, flows and service blueprints that enable effective data collection, sharing and usage. Collaborate with stakeholders across technical, policy and operational teams to ensure alignment and scalability. Provide leadership and guidance to other service designers and contribute to building design capability within the team. Continuously iterating and improving data services based on feedback, analytics and evolving organisational needs. NB: Candidates must be eligible for BPSS security clearance which will processed following successful interviews (5-7 days). Please contact Edward here at ISR Recruitment to learn more about our client and how they are leading the way in developing the next-generation of technical solutions through innovation and transformational technology?
08/10/2025
Contractor
Senior Data Services Manager (SFIA 6) 6 months (initially) Remote-working (UK-based) Market Rates Outside IR35 The Opportunity: We are seeking an experienced Senior Data Service Designer to join a high-profile UK Central Government programme, delivered via a leading consultancy specialising in Digital Transformation. This role will play a critical part in shaping, designing and improving data services that support decision-making, public health outcomes and operational efficiency at a national scale. You will be leading the data services design work-stream on a high-profile, high-impact central government programme. Skills and Experience: Proven track record as a Service Designer with significant experience in data-driven projects. Strong understanding of government service standards, GDS approaches and GOV-UK design principles. Expertise in designing services that span digital, data and organisational boundaries. Ability to create service maps, blueprints and artefacts that communicate complex data processes clearly. Excellent stakeholder engagement skills, with experience working in central government or similarly complex environments. Demonstrable leadership capability at SFIA Level 6, including mentoring, influencing and guiding design teams. Role and Responsibilities: Lead the design of end-to-end data services, ensuring they meet user needs and align with government digital and data standards. Work with multidisciplinary teams to integrate data services into wider programme objectives. Champion user-centred design principles, ensuring accessibility, inclusivity and transparency. Define data models, flows and service blueprints that enable effective data collection, sharing and usage. Collaborate with stakeholders across technical, policy and operational teams to ensure alignment and scalability. Provide leadership and guidance to other service designers and contribute to building design capability within the team. Continuously iterating and improving data services based on feedback, analytics and evolving organisational needs. NB: Candidates must be eligible for BPSS security clearance which will processed following successful interviews (5-7 days). Please contact Edward here at ISR Recruitment to learn more about our client and how they are leading the way in developing the next-generation of technical solutions through innovation and transformational technology?
Role: UX Designer Salary: £60k Base + 5% Pension + Expenses covered Start Date: 17th November Location: Remote (with occasional visits to client sites) Experience : 2-3 years (GDS Prototyping Toolkit; government-focused) Clearance: BPSS As UX designer you will: -Create prototype, wireframes, mock-ups, workflows, user flows, site maps, and storyboards, interactive design, graphic design, information architecture -Proficient with tools such as Sketch, Invision Studio, Balsamiq, Axure, and GOV.UK Prototype Kit -Interpret evidence-based research, identify user issues/pain points and important needs, engagement with websites, platforms, and services and incorporate into your work -Understand the usability issues of a diverse population, and develop ways of engaging those users -Design a consistent user experience across mobile devices and desktop platforms -Collaborating with user researchers and content designers to test, iterate, and launch products and services that satisfy stakeholders -Liaise with Product Owners and Stakeholders to clarify requirements -Work with Business Analysts on refining and updating designs aligned with business requirements -Liaise with development teams to clarify feasibility of a design and ensure the UX solution is correctly transitioned into development
06/10/2025
Full time
Role: UX Designer Salary: £60k Base + 5% Pension + Expenses covered Start Date: 17th November Location: Remote (with occasional visits to client sites) Experience : 2-3 years (GDS Prototyping Toolkit; government-focused) Clearance: BPSS As UX designer you will: -Create prototype, wireframes, mock-ups, workflows, user flows, site maps, and storyboards, interactive design, graphic design, information architecture -Proficient with tools such as Sketch, Invision Studio, Balsamiq, Axure, and GOV.UK Prototype Kit -Interpret evidence-based research, identify user issues/pain points and important needs, engagement with websites, platforms, and services and incorporate into your work -Understand the usability issues of a diverse population, and develop ways of engaging those users -Design a consistent user experience across mobile devices and desktop platforms -Collaborating with user researchers and content designers to test, iterate, and launch products and services that satisfy stakeholders -Liaise with Product Owners and Stakeholders to clarify requirements -Work with Business Analysts on refining and updating designs aligned with business requirements -Liaise with development teams to clarify feasibility of a design and ensure the UX solution is correctly transitioned into development
Service Designer - SC Cleared - Inside IR35 Rate: Circa £450/day (Inside IR35) Location: Remote (UK-based only) Start Date: ASAP Contract Length: 3 - 6 months initially Clearance Required: Active SC clearance Sector Experience Required: Must have recent HMRC project experience We're supporting a consultancy partner on a major HMRC-aligned public sector programme and are looking for an experienced Service Designer to join the team. This role is Embedded in a multi-disciplinary agile team delivering to GDS standards. Key responsibilities: Leading service design activities across the full life cycle Mapping user journeys, identifying pain points, and improving end-to-end experiences Facilitating workshops and stakeholder engagement to ensure services meet user needs Collaborating with researchers, content designers, interaction designers, and product teams Producing artefacts such as service blueprints, journey maps, and prototypes Supporting service assessments and aligning with GDS service standard requirements Skills & experience required: Active SC Clearance Strong public sector digital experience, particularly within HMRC Deep understanding of service design principles in government Experience delivering within agile teams Ability to confidently engage stakeholders and contribute to strategic direction If you're a seasoned Service Designer with HMRC experience and active SC clearance, we'd love to hear from you. Interviews will take place this week - apply now to be considered.
27/08/2025
Contractor
Service Designer - SC Cleared - Inside IR35 Rate: Circa £450/day (Inside IR35) Location: Remote (UK-based only) Start Date: ASAP Contract Length: 3 - 6 months initially Clearance Required: Active SC clearance Sector Experience Required: Must have recent HMRC project experience We're supporting a consultancy partner on a major HMRC-aligned public sector programme and are looking for an experienced Service Designer to join the team. This role is Embedded in a multi-disciplinary agile team delivering to GDS standards. Key responsibilities: Leading service design activities across the full life cycle Mapping user journeys, identifying pain points, and improving end-to-end experiences Facilitating workshops and stakeholder engagement to ensure services meet user needs Collaborating with researchers, content designers, interaction designers, and product teams Producing artefacts such as service blueprints, journey maps, and prototypes Supporting service assessments and aligning with GDS service standard requirements Skills & experience required: Active SC Clearance Strong public sector digital experience, particularly within HMRC Deep understanding of service design principles in government Experience delivering within agile teams Ability to confidently engage stakeholders and contribute to strategic direction If you're a seasoned Service Designer with HMRC experience and active SC clearance, we'd love to hear from you. Interviews will take place this week - apply now to be considered.
At Capgemini Invent, we help our clients to embrace innovation and transformation to get the future they want. By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future. About Capgemini Invent As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth. Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion Our brand promise "Get The Future You Want" reflects our passion for people and technology and highlights the company's commitment to inclusion and sustainability. An important aspect of 'Get the Future You Want' is to balance hybrid ways of working between your Capgemini office, home, and client location (where applicable). We recognise that it is an imperative to create flexibility so you can enjoy an optimal work-life balance and feel empowered to achieve success. When you come onboard, or before, please discuss this with your manager so you can agree the best ways of working for your role, team, and client. Get The Future You Want See what it's like to work at Capgemini Invent, visit our Glassdoor page As a User Researcher you'll: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients' users. Contribute to creating better products and services that solve users' problems and meets their needs. Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. Use quantitative methods such as surveys to identify actionable insights and collaborate with the analytics team to enhance qualitative insights. Consider the end-to-end user journey and external factors that may impact the user experience including business, policy, and technical constraints. Communicate research findings and involve your team in analysis and synthesis to develop empathy with the users and enable evidence-based design decisions. Help to embed user-centred design and user research best practices into teams and the wider business. What skills and experience you'll bring: Essential: Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately. Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to design and delivery. Strong storytelling, communication, stakeholder management, and facilitation skills. Experience working in multi-disciplinary, agile teams where you've led the user research and influenced the design of a product or service through the insights you've gathered. Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys. Understanding of a range of tools and practices for in-person and remote research. Bonus Skills: Experience working with Government Digital Service (GDS) service standards A Bachelor's degree inPsychology, sociology, anthropology, Human Computer Interaction or any user experience degree or modules, and passion for technology's unlimited potential and ability to engage with people. You know how to include a diverse range of users in appropriate research activities to help teams deliver accessible services. A love of learning - you can make the most of this growing form of technology to develop your skills in parallel with the needs of your clients. We are hiring all levels of experience. Whether you have been working as part of a small team or leading large or complex engagements, we have the role for you. Potential is also just as important to us as having the required skills. If you have the right mindset and you're passionate about the role, we will be able to provide you with bespoke training and the support to build all the skills you need. An overview of the role: As a User Researcher, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector (including DWP, NHS Digital, BP and Ikea). Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. The work: No matter the project or customer, your work will have a meaningful impact on society, businesses and lives. It's really rewarding. And it's also really varied. You'll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time Collaboration and Innovation: We really believe in creating a partnership with our customers. Using our Accelerated Solutions Environment (ASE), you'll get to know the customer's needs and challenges, demo innovative solutions and quickly solve problems. It'll help you discover unexpected answers together. Why Us? Capgemini Invent UK is a winner at the Glassdoor Employees' Choice Awards for the 2nd year running, placing in the top 50 employers in its list of the Best Places to Work in 2022. At Capgemini Invent we pride ourselves on our collaborative innovation culture and we provide autonomy in driving your own career and developing the skills they need to achieve success. Whilst we're a global consultancy, we're made up of supportive, close-knit communities all working to get the best solutions for our customers and create the best working environment for our employees. We offer formal training and certifications from industry leaders specific to your role, as well as informal trainings, support and mentorship in our User Experience Designer community. We offer interesting and challenging client engagements, opportunities to work and learn from our experienced team of User Experience Designers and the chance to experience a wide range of different clients and industries. Diversity: Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs. Learning and development: There's an endless amount to learn at Capgemini, and an endless number of ways to do so. So, you'll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fontaine (near Paris, France), where we host a conference. Outside of dedicated training, everyone makes time to help and support one another - collaboration is encouraged across all of our teams. Work/Life Harmony: We understand that everyone has varied lives and we want you to have a great work-life balance. So, where possible, our Work Life Harmony policy will help you to work flexibly and juggle your work and home life. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for an 9th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location..... click apply for full job details
21/09/2022
Full time
At Capgemini Invent, we help our clients to embrace innovation and transformation to get the future they want. By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future. About Capgemini Invent As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth. Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion Our brand promise "Get The Future You Want" reflects our passion for people and technology and highlights the company's commitment to inclusion and sustainability. An important aspect of 'Get the Future You Want' is to balance hybrid ways of working between your Capgemini office, home, and client location (where applicable). We recognise that it is an imperative to create flexibility so you can enjoy an optimal work-life balance and feel empowered to achieve success. When you come onboard, or before, please discuss this with your manager so you can agree the best ways of working for your role, team, and client. Get The Future You Want See what it's like to work at Capgemini Invent, visit our Glassdoor page As a User Researcher you'll: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients' users. Contribute to creating better products and services that solve users' problems and meets their needs. Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. Use quantitative methods such as surveys to identify actionable insights and collaborate with the analytics team to enhance qualitative insights. Consider the end-to-end user journey and external factors that may impact the user experience including business, policy, and technical constraints. Communicate research findings and involve your team in analysis and synthesis to develop empathy with the users and enable evidence-based design decisions. Help to embed user-centred design and user research best practices into teams and the wider business. What skills and experience you'll bring: Essential: Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately. Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to design and delivery. Strong storytelling, communication, stakeholder management, and facilitation skills. Experience working in multi-disciplinary, agile teams where you've led the user research and influenced the design of a product or service through the insights you've gathered. Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys. Understanding of a range of tools and practices for in-person and remote research. Bonus Skills: Experience working with Government Digital Service (GDS) service standards A Bachelor's degree inPsychology, sociology, anthropology, Human Computer Interaction or any user experience degree or modules, and passion for technology's unlimited potential and ability to engage with people. You know how to include a diverse range of users in appropriate research activities to help teams deliver accessible services. A love of learning - you can make the most of this growing form of technology to develop your skills in parallel with the needs of your clients. We are hiring all levels of experience. Whether you have been working as part of a small team or leading large or complex engagements, we have the role for you. Potential is also just as important to us as having the required skills. If you have the right mindset and you're passionate about the role, we will be able to provide you with bespoke training and the support to build all the skills you need. An overview of the role: As a User Researcher, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector (including DWP, NHS Digital, BP and Ikea). Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. The work: No matter the project or customer, your work will have a meaningful impact on society, businesses and lives. It's really rewarding. And it's also really varied. You'll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time Collaboration and Innovation: We really believe in creating a partnership with our customers. Using our Accelerated Solutions Environment (ASE), you'll get to know the customer's needs and challenges, demo innovative solutions and quickly solve problems. It'll help you discover unexpected answers together. Why Us? Capgemini Invent UK is a winner at the Glassdoor Employees' Choice Awards for the 2nd year running, placing in the top 50 employers in its list of the Best Places to Work in 2022. At Capgemini Invent we pride ourselves on our collaborative innovation culture and we provide autonomy in driving your own career and developing the skills they need to achieve success. Whilst we're a global consultancy, we're made up of supportive, close-knit communities all working to get the best solutions for our customers and create the best working environment for our employees. We offer formal training and certifications from industry leaders specific to your role, as well as informal trainings, support and mentorship in our User Experience Designer community. We offer interesting and challenging client engagements, opportunities to work and learn from our experienced team of User Experience Designers and the chance to experience a wide range of different clients and industries. Diversity: Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs. Learning and development: There's an endless amount to learn at Capgemini, and an endless number of ways to do so. So, you'll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fontaine (near Paris, France), where we host a conference. Outside of dedicated training, everyone makes time to help and support one another - collaboration is encouraged across all of our teams. Work/Life Harmony: We understand that everyone has varied lives and we want you to have a great work-life balance. So, where possible, our Work Life Harmony policy will help you to work flexibly and juggle your work and home life. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for an 9th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location..... click apply for full job details
Methods are currently looking for a content designer on a contract basis for a government programme. Content Designer Client: UK Government Remote working Day rate: £400 OUTSIDE IR35 Contract 3 - 6 months with scope to extend further Essential Substantial experience of content design for the web, with proven ability to create usable and accessible content which is accurate, timely, high quality and conforms to style. Substantial experience of working in a multidisciplinary team in an agile development environment, and therefore at ease with rapidly changing deadlines, workloads and goals. Able to produce digital content that is accurate, timely, relevant, easy to understand, search engine optimised and written to style. Demonstrable knowledge and passion for user centered design practices for public facing and internal services and applications. Able to understand user needs by analysing user research findings and analytics data. Confident in writing actionable content for transactional services to meet those needs. Able to use analytical and problem-solving skills to help the team solve design problems and challenge assumptions. Understand how a digital service should address the needs of all possible users so that no one is excluded, with particular reference to accessibility and assisted digital. Exceptional skills in convincing people that user needs should guide how information is presented. Confident in explaining decisions to stakeholders who don't understand web usability or user centered design. Experience of working on GOV.UK and other government services Desirable Strong understanding of the Government Digital Service's Design Principles and Digital Service Standard. Proficient in editing with Markdown, editing in HTML and using GitHub. Experience of using prototyping tools to develop and test content in context. Know how and when to use different prototyping techniques to make and test design hypotheses in rapid iteration. Able to contribute to areas beyond the usual boundaries of the discipline, for example helping the team understand the service's legal and regulatory environment.
05/11/2021
Contractor
Methods are currently looking for a content designer on a contract basis for a government programme. Content Designer Client: UK Government Remote working Day rate: £400 OUTSIDE IR35 Contract 3 - 6 months with scope to extend further Essential Substantial experience of content design for the web, with proven ability to create usable and accessible content which is accurate, timely, high quality and conforms to style. Substantial experience of working in a multidisciplinary team in an agile development environment, and therefore at ease with rapidly changing deadlines, workloads and goals. Able to produce digital content that is accurate, timely, relevant, easy to understand, search engine optimised and written to style. Demonstrable knowledge and passion for user centered design practices for public facing and internal services and applications. Able to understand user needs by analysing user research findings and analytics data. Confident in writing actionable content for transactional services to meet those needs. Able to use analytical and problem-solving skills to help the team solve design problems and challenge assumptions. Understand how a digital service should address the needs of all possible users so that no one is excluded, with particular reference to accessibility and assisted digital. Exceptional skills in convincing people that user needs should guide how information is presented. Confident in explaining decisions to stakeholders who don't understand web usability or user centered design. Experience of working on GOV.UK and other government services Desirable Strong understanding of the Government Digital Service's Design Principles and Digital Service Standard. Proficient in editing with Markdown, editing in HTML and using GitHub. Experience of using prototyping tools to develop and test content in context. Know how and when to use different prototyping techniques to make and test design hypotheses in rapid iteration. Able to contribute to areas beyond the usual boundaries of the discipline, for example helping the team understand the service's legal and regulatory environment.
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