Trainee Service Engineer

We are looking to appoint a Trainee Service Engineer to join a well established and growing team!

The role is temporary at present with a view to a permanent offering should you pass the training.

Before you read on you must be willing to - in the future:

• work away from home on a regular basis
• travel abroad (possibly twice a year)
• be on call in the evening and weekends (on a rota)

Your role will initially be based in the workshop whilst training with some travel to client's sites as part of your development.

Your role will be training to:

• be the 1st line responsive support to distributors and customers globally via the phone, email and face to face
• provide high quality servicing, repair and refurbishment of customer product
• deliver and installation of new systems, demos and customer returns (RMA's)
• prepare and maintain service manuals
• provide service bulletins when appropriate uploaded onto the customer portal
• refurbish and upgrade parts to maintain usable stock levels

Once trained, you will be given a company van, phone and laptop.

You will need:

• full clean driver's licence
• passport and no restriction to travel
• a passion for fault finding
• excellent customer-facing skills, must be a good ambassador for the company
• basic knowledge of schematics
• self-motivated, organised, methodical, good planner
• good IT skills (MS Office), use of embedded systems

Benefits:

• 28 days annual leave rissing to 33 days after 12 weeks (inclusive of public holidays)
• Overtime
• On call payments
• Company pension
• Life insurance
• Private medical insurance

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.