Colleague Experience Specialist - Digital & System

Title: Colleague Experience Specialist Digital & Systems
Location: Remote
Hours: 37.5 per week
Salary: £40,000 per annum

Help us Drive Digital Success Join Anchor as a Digital & Systems Specialist!

It s an exciting time to join Anchor as we expand our team with several new roles, creating fresh opportunities and challenges! As our new Colleague Experience Specialist, You ll play a vital role in designing and delivering engaging training, supporting new system rollouts, and helping everyone adapt confidently to digital change. You ll be the go-to person for making sure our teams have the right skills and support to get the most from the tools we use every day.

What does it mean to be an Anchor Colleague Experience Specialist?

• Training Delivery: Lead the design and delivery of engaging training sessions face to face or virtual, that help colleagues feel confident using new and existing digital systems.
• Content Creation: Develop clear, practical guides, presentations and E-Learning materials that make learning clear and accessible.
• System Implementation: Support the rollout of new digital tools by designing tailored training plans that encourage smooth adoption and success.
• Change Support: Be a trusted guide during periods of change, offering support and sharing best practice to help colleagues embrace new technology.
• Coaching Colleagues: Provide ongoing user support and encourage Digital Champions to share knowledge and build peer support across Anchor.
• Record Keeping: Maintain accurate training records and attendance to track progress and measure impact.

Who are we looking for?

• Tech Confident: You have strong digital skills, including experience with E-Learning tools and learning management systems.
• Learning Design: You know how to create training materials that are engaging, clear and practical.
• Experienced: You ll have a background in HR, Recruitment or Learning, ideally with CIPD Level 3 underway or completed.
• Great Communication: You can transform complex technical information into clear guidance to a diverse audience.
• Collaborative & Adaptable: You enjoy working with others, are open to new ideas, and can easily adapt to changing priorities.
• Proactive & Organised: You manage your time and projects efficiently with care and accuracy.

About Anchor

We are the largest not-for-profit provider of housing and care for older people, managing 55,000 homes across the country. We are committed to transforming later-life by offering choice, innovation, and high quality services shaped around our residents needs. As a values driven organisation, we put people first both those we support and our colleagues fostering a supportive, inclusive workplace where you can grow and make a meaningful difference every day.

If you want to be a part of a team that s making digital work better for everyone, we d love to hear from you!

Anchor a great place to work

Anchor is England s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

A rewarding environment

From health and happiness to finance and your career, we ll give you all the support you need.

Health & happiness

• Gym, fitness and wellbeing discounts
• Mental health support
• Flexible working options

Finance

• Pension plan contribute between 4% and 8% and we ll match it or better
• Quick and easy pension transfer service
• Savings and financial advice, loans, free life assurance
• Discounts on shopping, holidays, phones, technology and more

Career

• Ongoing personal and professional development programme
• Leadership Pathways online learning resources
• Career progression and promotion opportunities

To see our full range of benefits, check out our dedicated rewards website

Celebrating diversity, celebrating you

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

We are a member of Inclusive Employers, a Stonewall Diversity Champion and a signatory to the Care Leaver Covenant and HouseProud Pledge schemes.