Business Platforms Manager

Business Platform Manager

We have a fantastic opportunity for an experienced Business Platforms Manager to join us at SNG (Sovereign Network Group), to drive the implementation, optimisation, and governance of Microsoft business applications across our organisation, including M365, Dynamics 365 CRM, and Power Platform.

SNG is one of the largest housing associations in England. We provide over 85,000 homes and invest in communities across London, the South East, South West and East of England, as well as aiming to create thousands of new affordable homes every year

You'll be based in either our office in Basingstoke, or Wembley combining both office and home working to ensure a positive work / life balance.

The role

You'll be at the forefront of maintaining our Microsoft estate and enabling new solutions which contribute to SNGs strategic aims. Reporting to the Head of Business Platforms, you will manage a team of engineers across M365, D365 and wider Power Platform. You'll provide technical leadership, manage vendor relationships, and ensure our platforms are secure, scalable, and aligned with business goals. Key responsibilities include:

• Leading the deployment and management of Microsoft 365 applications (SharePoint Online, Teams, OneDrive)
• Overseeing the implementation and maintenance of Dynamics 365 CRM, Power Platform, and Azure services
• Developing and maintaining platform roadmaps, ensuring alignment with strategic objectives
• Ensuring security compliance through Azure Active Directory (AAD), conditional access, data loss prevention (DLP), and governance policies
• Collaborating with cross-functional teams to translate business needs into technical solutions
• Driving cost optimisation and manage vendor relationships.
• Leading and motivating a team of engineers, providing clear direction and supporting continuous improvement

What we're looking for

You should have previous experience in a similar leadership role, with proven experience managing Microsoft business platforms. You'll also need:

• Strong knowledge of M365, Dynamics 365 CRM, and cloud-based solutions
• Strong leadership and management skills which supports a collaborative and productive environment
• Experience across the full product lifecycle and agile methodologies
• Strong stakeholder management skills, with the ability to influence and communicate effectively
• A creative, customer-focused mindset with a strategic approach to delivery
• Experience in contact centre, unified comms, and CRM environments would be beneficial

Your Benefits

We have some great benefits at SNG, including:

• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Chance to buy or sell holiday as part of our flexible benefits package
• 3 additional paid wellbeing days and 2 paid volunteering days
• Generous matched pension scheme up to 12% and Life cover at 4x salary
• Options for private medical insurance, dental insurance and critical illness cover
• Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service

At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.

If you would like the opportunity to make a real impact within our changing and growing organisation, we would love to hear from you!