Technician 2

Join a leading independent technology and services provider as a Technician 2!Job Overview: Looking for experienced Customer Engineers to support on-site deployment operations. This role involves executing device refreshes, performing secure device build and wipe procedures, providing timely build status updates to the Deployment Manager, maintaining accurate asset records within the Asset Management Database (AMDB), and ensuring all IT equipment is properly configured and supported to meet operational and compliance standards.Location: Derby

Daily Rate: PAYE - £14.54/hr (Basic) and UMB - £18.87/hr

Contract Length: 3 Months

Start/End Date: 17-Nov-2025 to 02-Jan-2026

Work Schedule: Mon-Fri 09:00-17:30Key Responsibilities

• Deployment, configuration, set up laptop unpack
• Two customer engineers are required on site, perform device refresh tasks, perform device build and device wipe tasks, provide device build completion updates to the Deployment Manager, update the AMDB (Asset Management Database), configuration and support of equipment.
• What is the technical environment, & minimum (technical) skills/experience needed?
• Manage laptop and device handover to multiple users and sites
• Support printers, scanners, wireless, VPN, etc.
• IT equipment Install/Move/Add/Change and Disposal (data wipe and end of life support)
• Provide onsite engineering support for clinic deployments
• Communicate deployment status
• Maintain system configurations and documentation
• Track and resolve incidents and requests through the client's ticketing tool
• Support post-deployment monitoring, optimisation, and user feedback collection
• Backup, restoration, and migration of user data
• Inventory management of IT assets including asset auditing

Additional Details

• Collaborate with other engineers and stakeholders to resolve complex issues
• Excellent verbal and written communication skills
• Computer experience, ideally in a corporate environment.
• Perform device pre-checks, validations, and report Dead on Arrival (DOA) or faulty devices
• Resource will be working with 5 other engineers.

How to Apply

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk