Acorn Insurance and Financial Services Limited
Liverpool
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.We are a registered charity employing over 100 career staff and 300 student staff, with an annual turnover of more than £12m, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
Job description
Do you have experience leading the delivery of IT & digital projects? Do you have experience managing a team? If so, we want to hear from you.
The IT & Digital Manager is responsible for ensuring the effective operational delivery and continuous improvement of IT and digital services at Students' Union UCL. The role is responsible for the management of the IT & Digital team, supervising and supporting their day-to-day work and professional development. Reporting to the Head of IT & Digital, the role will work with them and stakeholders across the organisation to collaboratively design, plan and implement innovative solutions that enhance operational efficiency and elevate user experience. They will ensure high levels of quality and customer satisfaction, enabling the Union to deliver more for our members through secure, stable and effective IT and digital tools.
Please view the Job Pack below for more details on our organisation and the role, including the full job description and person specification.
How to Apply
Please apply directly through our website using the apply button.
Applicants should note that CVs will not be accepted and that the statement of support for application should address the selection criteria in the person specification and outline your reasons for applying.
Please note, unfortunately Students’ Union UCL are not in the position to sponsor any work visas at this time.
26/02/2025
Full time
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.We are a registered charity employing over 100 career staff and 300 student staff, with an annual turnover of more than £12m, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
Job description
Do you have experience leading the delivery of IT & digital projects? Do you have experience managing a team? If so, we want to hear from you.
The IT & Digital Manager is responsible for ensuring the effective operational delivery and continuous improvement of IT and digital services at Students' Union UCL. The role is responsible for the management of the IT & Digital team, supervising and supporting their day-to-day work and professional development. Reporting to the Head of IT & Digital, the role will work with them and stakeholders across the organisation to collaboratively design, plan and implement innovative solutions that enhance operational efficiency and elevate user experience. They will ensure high levels of quality and customer satisfaction, enabling the Union to deliver more for our members through secure, stable and effective IT and digital tools.
Please view the Job Pack below for more details on our organisation and the role, including the full job description and person specification.
How to Apply
Please apply directly through our website using the apply button.
Applicants should note that CVs will not be accepted and that the statement of support for application should address the selection criteria in the person specification and outline your reasons for applying.
Please note, unfortunately Students’ Union UCL are not in the position to sponsor any work visas at this time.
Job Description Are you a natural business developer with a passion for investments and building trusted adviser relationships?AJ Bell is a FTSE 250 investment business that's growing rapidly, and we're looking for an experienced Business Development Manager to lead new business growth across the North region. This is a high-profile, client-facing role where you'll represent AJ Bell Investments, promoting our funds, Model Portfolio Services (MPS), and PMPS to financial advisers and discretionary firms. You'll take full ownership of your regional strategy, working with internal and external stakeholders to grow inflows and strengthen adviser engagement across your territory. What you'll do: Lead and deliver regional new business targets for AJ Bell Investments. Develop and execute a regional business plan, including marketing campaigns, investment roadshows, and third-party events. Identify, engage, and sign up new adviser firms to adopt AJ Bell Investments within their Centralised Investment Proposition (CIP) or fund selection process. Build long-term, trusted relationships with financial advisers, meeting activity and engagement KPIs. Conduct regular meetings with top firms, providing quarterly SWOT analyses to highlight opportunities and strengthen partnerships. Maintain detailed meeting notes and report inflows/outflows to the Head of Sales. Collaborate across AJ Bell teams - including Investments, Business Development, Key Accounts, and Platform Sales to maximise results. Represent AJ Bell Investments at national sales meetings, internal briefings, and client-facing events. Stay up to date with platform developments and investment proposition enhancements to deliver credible, consultative conversations with advisers. Share best practice across teams and contribute to training that enhances overall performance. What we're looking for: Experience & Competence: Proven track record in investment sales or business development, ideally within an IFA or intermediary-facing environment. Strong understanding of investment products such as OEICs, SIPPs, and Model Portfolio Services. Demonstrated success in delivering new business growth and managing adviser relationships. Established network of adviser firms across the North region. Knowledge & Skills: Excellent understanding of investment propositions, platforms, and the UK regulatory landscape. Confident communicator with strong interpersonal and negotiation skills. Collaborative approach, able to work effectively with internal teams and external partners. Organised, self-motivated, and capable of managing a diverse and active pipeline. Level 4 Diploma in Regulated Financial Planning - desirable. Investment Management Certificate (IMC) - desirable. Full UK driving licence required. About Us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 644,000 customers using our award-winning platform propositions to manage assets totalling more than £103.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1,450 employees and have been named one of the UK's 'Best 100 Companies to Work For' for six consecutive years. At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles. In return for your hard work you will be entitled to: Competitive starting salary + sales bonus Starting holiday entitlement of 27 days, increasing up to 31 days with length of service and a holiday buy and sell scheme A choice of pension schemes with matched contributions up to 8% Discretionary bonus scheme Annual free share awards scheme Buy As You Earn (BAYE) Scheme Health Cash Plan - provided by SimplyHealth Discounted private healthcare scheme and dental plan Free on-site gym providing a wide range of free classes Employee Assistance Programme Bike loan scheme Sick pay+ pledge Enhanced maternity, paternity, and shared parental leave Discounted nursery fees at Kids Planet on Exchange Quay Loans for travel season tickets Death in service scheme Paid time off for volunteer work Charitable giving opportunities through salary sacrifice Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more Personal development programmes built around you and your career goals, including access to personal skills workshops Ongoing technical training Professional qualification support Talent development programmes Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off Monthly leadership breakfasts and lunches Access to a range of benefits from our sponsorship deals AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need. If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.
22/10/2025
Full time
Job Description Are you a natural business developer with a passion for investments and building trusted adviser relationships?AJ Bell is a FTSE 250 investment business that's growing rapidly, and we're looking for an experienced Business Development Manager to lead new business growth across the North region. This is a high-profile, client-facing role where you'll represent AJ Bell Investments, promoting our funds, Model Portfolio Services (MPS), and PMPS to financial advisers and discretionary firms. You'll take full ownership of your regional strategy, working with internal and external stakeholders to grow inflows and strengthen adviser engagement across your territory. What you'll do: Lead and deliver regional new business targets for AJ Bell Investments. Develop and execute a regional business plan, including marketing campaigns, investment roadshows, and third-party events. Identify, engage, and sign up new adviser firms to adopt AJ Bell Investments within their Centralised Investment Proposition (CIP) or fund selection process. Build long-term, trusted relationships with financial advisers, meeting activity and engagement KPIs. Conduct regular meetings with top firms, providing quarterly SWOT analyses to highlight opportunities and strengthen partnerships. Maintain detailed meeting notes and report inflows/outflows to the Head of Sales. Collaborate across AJ Bell teams - including Investments, Business Development, Key Accounts, and Platform Sales to maximise results. Represent AJ Bell Investments at national sales meetings, internal briefings, and client-facing events. Stay up to date with platform developments and investment proposition enhancements to deliver credible, consultative conversations with advisers. Share best practice across teams and contribute to training that enhances overall performance. What we're looking for: Experience & Competence: Proven track record in investment sales or business development, ideally within an IFA or intermediary-facing environment. Strong understanding of investment products such as OEICs, SIPPs, and Model Portfolio Services. Demonstrated success in delivering new business growth and managing adviser relationships. Established network of adviser firms across the North region. Knowledge & Skills: Excellent understanding of investment propositions, platforms, and the UK regulatory landscape. Confident communicator with strong interpersonal and negotiation skills. Collaborative approach, able to work effectively with internal teams and external partners. Organised, self-motivated, and capable of managing a diverse and active pipeline. Level 4 Diploma in Regulated Financial Planning - desirable. Investment Management Certificate (IMC) - desirable. Full UK driving licence required. About Us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 644,000 customers using our award-winning platform propositions to manage assets totalling more than £103.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1,450 employees and have been named one of the UK's 'Best 100 Companies to Work For' for six consecutive years. At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles. In return for your hard work you will be entitled to: Competitive starting salary + sales bonus Starting holiday entitlement of 27 days, increasing up to 31 days with length of service and a holiday buy and sell scheme A choice of pension schemes with matched contributions up to 8% Discretionary bonus scheme Annual free share awards scheme Buy As You Earn (BAYE) Scheme Health Cash Plan - provided by SimplyHealth Discounted private healthcare scheme and dental plan Free on-site gym providing a wide range of free classes Employee Assistance Programme Bike loan scheme Sick pay+ pledge Enhanced maternity, paternity, and shared parental leave Discounted nursery fees at Kids Planet on Exchange Quay Loans for travel season tickets Death in service scheme Paid time off for volunteer work Charitable giving opportunities through salary sacrifice Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more Personal development programmes built around you and your career goals, including access to personal skills workshops Ongoing technical training Professional qualification support Talent development programmes Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off Monthly leadership breakfasts and lunches Access to a range of benefits from our sponsorship deals AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need. If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.
Level Up Global Consumer Support: Social Solutions Consultant Ready to be the engine room for social support across some of the world's most beloved consumer technology products? We're looking for a Solutions Consultant to step into a pivotal, non-marketing role, driving the operational excellence for social care and media on a global scale. This is your chance to directly influence how a tech titan interacts with millions of customers across various social channels. What you'll do: Project & Stakeholder Management: Oversee key programs, managing launches, governance, process documentation, and competitor analysis within the central product team. Operational Excellence: Be the expert in social media and support operations-this is a role for a proven channel specialist focused on flawless execution , not strategy. Tool Master: Leverage and optimize enterprise platforms like Sprinklr, Khoros, and Brandwatch to manage and improve customer support on social media. This isn't just a job; it's a mission to refine and scale a world-class social support system. If you have 3+ years of experience as a Social Support Program Manager, a deep knowledge of the social landscape, and a passion for process improvement, we want to hear from you. The Details: Location: London (Hybrid: Tuesday, Wednesday, Thursday in-office) Duration: Until end of August 2026 Rate: Up to £43.10/hr PAYE Start: ASAP Ready to make a tangible impact on the user experience? Apply now or share your updated CV Randstad Technologies is acting as an Employment Business in relation to this vacancy.
22/10/2025
Contractor
Level Up Global Consumer Support: Social Solutions Consultant Ready to be the engine room for social support across some of the world's most beloved consumer technology products? We're looking for a Solutions Consultant to step into a pivotal, non-marketing role, driving the operational excellence for social care and media on a global scale. This is your chance to directly influence how a tech titan interacts with millions of customers across various social channels. What you'll do: Project & Stakeholder Management: Oversee key programs, managing launches, governance, process documentation, and competitor analysis within the central product team. Operational Excellence: Be the expert in social media and support operations-this is a role for a proven channel specialist focused on flawless execution , not strategy. Tool Master: Leverage and optimize enterprise platforms like Sprinklr, Khoros, and Brandwatch to manage and improve customer support on social media. This isn't just a job; it's a mission to refine and scale a world-class social support system. If you have 3+ years of experience as a Social Support Program Manager, a deep knowledge of the social landscape, and a passion for process improvement, we want to hear from you. The Details: Location: London (Hybrid: Tuesday, Wednesday, Thursday in-office) Duration: Until end of August 2026 Rate: Up to £43.10/hr PAYE Start: ASAP Ready to make a tangible impact on the user experience? Apply now or share your updated CV Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Level Up Global Consumer Support: Social Solutions Consultant Ready to be the engine room for social support across some of the world's most beloved consumer technology products? We're looking for a Solutions Consultant to step into a pivotal, non-marketing role, driving the operational excellence for social care and media on a global scale. This is your chance to directly influence how a tech titan interacts with millions of customers across various social channels. What you'll do: Project & Stakeholder Management: Oversee key programs, managing launches, governance, process documentation, and competitor analysis within the central product team. Operational Excellence: Be the expert in social media and support operations-this is a role for a proven channel specialist focused on flawless execution , not strategy. Tool Master: Leverage and optimize enterprise platforms like Sprinklr, Khoros, and Brandwatch to manage and improve customer support on social media. This isn't just a job; it's a mission to refine and scale a world-class social support system. If you have 3+ years of experience as a Social Support Program Manager, a deep knowledge of the social landscape, and a passion for process improvement, we want to hear from you. The Details: Location: London (Hybrid: Tuesday, Wednesday, Thursday in-office) Duration: Until end of August 2026 Rate: Up to 43.10/hr PAYE Start: ASAP Ready to make a tangible impact on the user experience? Apply now or share your updated CV to sai saranya. digital. com. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
22/10/2025
Contractor
Level Up Global Consumer Support: Social Solutions Consultant Ready to be the engine room for social support across some of the world's most beloved consumer technology products? We're looking for a Solutions Consultant to step into a pivotal, non-marketing role, driving the operational excellence for social care and media on a global scale. This is your chance to directly influence how a tech titan interacts with millions of customers across various social channels. What you'll do: Project & Stakeholder Management: Oversee key programs, managing launches, governance, process documentation, and competitor analysis within the central product team. Operational Excellence: Be the expert in social media and support operations-this is a role for a proven channel specialist focused on flawless execution , not strategy. Tool Master: Leverage and optimize enterprise platforms like Sprinklr, Khoros, and Brandwatch to manage and improve customer support on social media. This isn't just a job; it's a mission to refine and scale a world-class social support system. If you have 3+ years of experience as a Social Support Program Manager, a deep knowledge of the social landscape, and a passion for process improvement, we want to hear from you. The Details: Location: London (Hybrid: Tuesday, Wednesday, Thursday in-office) Duration: Until end of August 2026 Rate: Up to 43.10/hr PAYE Start: ASAP Ready to make a tangible impact on the user experience? Apply now or share your updated CV to sai saranya. digital. com. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Job Title: Social Support Program Manager / Social Media Customer Support Program Manager Location: Address: 1-13 St Giles High St, London WC2H 8AG Mode of working: Hybrid (3 Days in the Office) Duration: 6+ Months contract initially Core Competencies Experience in social operations, customer support, or social media service delivery. Strong project and stakeholder management experience within large, cross-functional organizations. Understanding of the social media landscape, user behavior, and community engagement dynamics. Proven ability to create frameworks, manage documentation, and drive standardization across teams. Oversee customer support operations across public social platforms such as X (Twitter), Reddit, and Discord. Monitor, evaluate, and enhance the way customer support is delivered across platforms. Technical Skills Familiarity or proficiency with Sprinklr, Khoros, Brandwatch, or other social CMS tools . Ability to analyze social data and reports to inform operational decisions. Experience & Background Background in social media customer support operations , social operations, or community management at scale. Experience managing large-scale, public-facing support operations is highly valued. Ideal candidates will bring a cross-over background social media first, support operations second.
21/10/2025
Contractor
Job Title: Social Support Program Manager / Social Media Customer Support Program Manager Location: Address: 1-13 St Giles High St, London WC2H 8AG Mode of working: Hybrid (3 Days in the Office) Duration: 6+ Months contract initially Core Competencies Experience in social operations, customer support, or social media service delivery. Strong project and stakeholder management experience within large, cross-functional organizations. Understanding of the social media landscape, user behavior, and community engagement dynamics. Proven ability to create frameworks, manage documentation, and drive standardization across teams. Oversee customer support operations across public social platforms such as X (Twitter), Reddit, and Discord. Monitor, evaluate, and enhance the way customer support is delivered across platforms. Technical Skills Familiarity or proficiency with Sprinklr, Khoros, Brandwatch, or other social CMS tools . Ability to analyze social data and reports to inform operational decisions. Experience & Background Background in social media customer support operations , social operations, or community management at scale. Experience managing large-scale, public-facing support operations is highly valued. Ideal candidates will bring a cross-over background social media first, support operations second.
Hey thanks for stopping by If you're reading this you're probably ready to progress your design career with a new challenge. A new canvas to showcase your design greatness. We're an award winning & innovative technology business with a strong focus on our people culture and wellbeing, and are ready to open our loving arms to a brilliant Graphic Designer ready to make their next career move. If this sounds like the kind of place you want to be, we'd love to hear from you. Role Info: Graphic Designer £30,000 - £35,000 per annum Plus Benefits Permanent - Full Time. Hours: Monday to Friday, 9am to 5:30pm, 37.5 hours per week. Line Manager: Marketing Communications Manager. Department: Marketing. Company: International, market leading business intelligence software. Values: Energy. Integrity. Performance. Teamwork. Pedigree: Multi Award-Winning. 31,000 customers globally. MS Gold Partner. Cisco Partner. ISO 9001 & 27001. Your Skills: Graphic Design, Adobe Creative Suite, Animation, Design, WordPress, Social Media Design, Email Marketing Design, Team Collaboration, Customer Management. The Role: It's an exciting time for us (more on us later); we're growing apace, and with multiple product lines backed by serious R&D investment, including some exciting new launches, so we are looking for a Graphic Designer to grow our communications team. You will be designing a wide variety of assets and delivering a wide range of documentation in collaboration with the partner programmes and marketing teams. You'll collaborate with other team members within the business to ensure all digital assets are kept up to date and on-brand. You will work directly with our Marketing Communications Manager and business leaders to conceptualise designs for web, social, video and email and to create documentation in branded templates. Who we are: We are a multi award winning software developer. With offices in the UK, the USA, India and Australia, our specialty is Business Analytics, Call Recording and Fraud Management. Proud to be a renowned market leader, our innovative solutions are developed in-house and distributed via an extensive channel partner network, currently to over 31,000 businesses globally and still growing. This year we celebrate our 30th anniversary - that's a lot of years creating meaningful impact for organisations. On a day-to-day basis, your scope of work will include the conceptualisation, design, and execution of creative content to support our: + Portfolio of documentation. + Websites. + Campaigns. + Projects. + Videos. + Social media channels. About You: + Bachelor's degree with emphasis in graphic design or related field. + Expert proficiency in Adobe Creative Suite - especially Photoshop, InDesign, and Illustrator. + Experience with design for video, including animation. + Excellent verbal and written communication skills. + Able to effectively present information and respond to questions from management, team members and customers. + Able to work remotely from home unsupervised. + Excellent organisational skills with attention to detail. + Great team collaboration skills. + Excellent task management and ability to delegate assigned tasks. + Able to manage and effectively communicate with partner agencies and suppliers. Other platforms you might be proficient in: + Microsoft Office 365 e.g Word, Excel, PowerPoint, Outlook, Teams. + WordPress. + Social Media channels. + Email Marketing platforms. We are an equal opportunities employer, pride themselves on their already diverse workforce and they are committed to equal employment opportunities. If you have a disability or support need and require adjustments / support to allow you to apply for this role or attend the interviews, please let us know as soon as possible and they will do everything possible to accommodate you. Sounds like a good fit? Apply today! Your Previous Experience / Background Might Include: Junior Graphic Designer, Graphic Design, Visual Design, Freelance Graphic Designer, Marketing Designer, Web Designer, Multimedia Designer, Digital Content Creator, Layout Designer, Branding Specialist, Creative Designer, Print Designer, Motion Graphics Artist, UI/UX Design. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.v
01/09/2025
Full time
Hey thanks for stopping by If you're reading this you're probably ready to progress your design career with a new challenge. A new canvas to showcase your design greatness. We're an award winning & innovative technology business with a strong focus on our people culture and wellbeing, and are ready to open our loving arms to a brilliant Graphic Designer ready to make their next career move. If this sounds like the kind of place you want to be, we'd love to hear from you. Role Info: Graphic Designer £30,000 - £35,000 per annum Plus Benefits Permanent - Full Time. Hours: Monday to Friday, 9am to 5:30pm, 37.5 hours per week. Line Manager: Marketing Communications Manager. Department: Marketing. Company: International, market leading business intelligence software. Values: Energy. Integrity. Performance. Teamwork. Pedigree: Multi Award-Winning. 31,000 customers globally. MS Gold Partner. Cisco Partner. ISO 9001 & 27001. Your Skills: Graphic Design, Adobe Creative Suite, Animation, Design, WordPress, Social Media Design, Email Marketing Design, Team Collaboration, Customer Management. The Role: It's an exciting time for us (more on us later); we're growing apace, and with multiple product lines backed by serious R&D investment, including some exciting new launches, so we are looking for a Graphic Designer to grow our communications team. You will be designing a wide variety of assets and delivering a wide range of documentation in collaboration with the partner programmes and marketing teams. You'll collaborate with other team members within the business to ensure all digital assets are kept up to date and on-brand. You will work directly with our Marketing Communications Manager and business leaders to conceptualise designs for web, social, video and email and to create documentation in branded templates. Who we are: We are a multi award winning software developer. With offices in the UK, the USA, India and Australia, our specialty is Business Analytics, Call Recording and Fraud Management. Proud to be a renowned market leader, our innovative solutions are developed in-house and distributed via an extensive channel partner network, currently to over 31,000 businesses globally and still growing. This year we celebrate our 30th anniversary - that's a lot of years creating meaningful impact for organisations. On a day-to-day basis, your scope of work will include the conceptualisation, design, and execution of creative content to support our: + Portfolio of documentation. + Websites. + Campaigns. + Projects. + Videos. + Social media channels. About You: + Bachelor's degree with emphasis in graphic design or related field. + Expert proficiency in Adobe Creative Suite - especially Photoshop, InDesign, and Illustrator. + Experience with design for video, including animation. + Excellent verbal and written communication skills. + Able to effectively present information and respond to questions from management, team members and customers. + Able to work remotely from home unsupervised. + Excellent organisational skills with attention to detail. + Great team collaboration skills. + Excellent task management and ability to delegate assigned tasks. + Able to manage and effectively communicate with partner agencies and suppliers. Other platforms you might be proficient in: + Microsoft Office 365 e.g Word, Excel, PowerPoint, Outlook, Teams. + WordPress. + Social Media channels. + Email Marketing platforms. We are an equal opportunities employer, pride themselves on their already diverse workforce and they are committed to equal employment opportunities. If you have a disability or support need and require adjustments / support to allow you to apply for this role or attend the interviews, please let us know as soon as possible and they will do everything possible to accommodate you. Sounds like a good fit? Apply today! Your Previous Experience / Background Might Include: Junior Graphic Designer, Graphic Design, Visual Design, Freelance Graphic Designer, Marketing Designer, Web Designer, Multimedia Designer, Digital Content Creator, Layout Designer, Branding Specialist, Creative Designer, Print Designer, Motion Graphics Artist, UI/UX Design. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.v
Senior Service desk Engineer - Jamf / MacOS Nottingham HQ £37,500 - £42,500pa (DOE) 26 days annual leave + bank holidays, Regular company socials Enhanced Maternity & Paternity, Access to HealthShield & Holiday Purchase Scheme & Electric Vehicle Scheme, Employee Discount on Technology Our Client: Jigsaw24 (Exclusive Recruitment Partnership CANDIDATE BRIEF: As a Senior Engineer within an established Managed Services Team, you will act as a 3rd Line escalation point, delivering expert support and resolution for complex incidents and service requests across a diverse customer base. KEY RESPONSIBILITIES: Deliver professional and effective responses to technical issues via telephone, video calls, and email, logging all work through the case lifecycle. Handle complex technical escalations through to resolution, resolving incidents and service requests within SLA targets. Proactive management of end-user environments, with a strong emphasis on Apple ecosystem technologies and enterprise device management using Jamf Pro. Manage workload effectively, balancing priorities with business needs. Follow and promote best practices, tools, and processes. Support team goals and contribute to service improvements. Share technical knowledge and coach other Support Engineers when needed. Share knowledge by creating and improving documentation. Identify recurring issues and opportunities to improve system reliability and customer satisfaction and produce reports of analysis on technical issues and trends. Follow ITIL best practises for Major Incident, Change Enablement and Problem Management. Stay up to date with current/emerging technologies particularly within the Apple and endpoint management space through ongoing self-development and training. SKILLS & EXPERIENCE: Previous experience in a similar Senior Service Desk Engineer , client facing role , within a managed services provider ( MSP ), VAR , etc, is essential. Apple : Hardware, software, Apple Business Manager (ABM) and Device Enrolment Program (DEP). Jamf : Jamf Protect, Jamf Pro API scripting, Jamf Pro for large-scale Mac deployments and management, Jamf integrations with Azure AD, Okta, Google Workspace, or LDAP. macOS : Bash and Zsh scripting for macOS automation, macOS security frameworks, FileVault, Gatekeeper, and System Integrity Protection. Experience with Mobile Device Management (MDM) best practices. Knowledge of compliance frameworks (e.g., CIS benchmarks, ISO, CE & CE+). Ability to enforce security baselines, monitor device health, and ensure patch compliance. Experience of Jamf School & Windows & InTune is desirable. UK resident with unrestricted right to work in the UK; please note that we cannot offer visa sponsorship for overseas candidates . DESIRABLE QUALIFICATIONS: Jamf 200/300 Certified Apple Device Support Apple Deployment and Management OUR CLIENT: After 6+ successful years of collaboration, we are delighted to announce Marmion is now Jigsaw24 s exclusive recruitment partner for all roles outside of their Media & Entertainment department! Jigsaw24 is a CRN award winning IT Reseller & Managed Service Provider, supplying hardware, software, and services to organisations across all sectors and of all sizes. Best known as Apple s largest reseller outside of Apple in the UK, their offering doesn t end there; their product & services portfolio includes a vast range leading technology brands, tailored solutions, and support packages alongside excellent customer service. Jigsaw24 is committed to the wellbeing of their employees and have developed an extensive benefits package to suit, including; Enhanced maternity & paternity leave, health & life cover, staff purchase cover for all things tech, travel to work loans & cycle to work scheme, biannual parties, milestone awards and more! With over 100 hires placed by Marmion across all teams and levels, we're focused on delivering a consistently high-quality candidate experience , grounded in the shared values of integrity, personal service, and a human-first mindset. If you feel you are suitable, please apply today by submitting your CV to (url removed). Alternatively, to discuss the opportunity further, please contact Alice McGlaughlin directly. Thank you for taking an interest in the role advertised. We'd like to confirm that each CV received is read thoroughly by a trained consultant; if your application is shortlisted then you will be contacted via telephone in the first instance. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the role. However, we endeavour to consider all applicants for future opportunities; should you wish to speak to the named consultant about your application, please contact us directly.
26/08/2025
Full time
Senior Service desk Engineer - Jamf / MacOS Nottingham HQ £37,500 - £42,500pa (DOE) 26 days annual leave + bank holidays, Regular company socials Enhanced Maternity & Paternity, Access to HealthShield & Holiday Purchase Scheme & Electric Vehicle Scheme, Employee Discount on Technology Our Client: Jigsaw24 (Exclusive Recruitment Partnership CANDIDATE BRIEF: As a Senior Engineer within an established Managed Services Team, you will act as a 3rd Line escalation point, delivering expert support and resolution for complex incidents and service requests across a diverse customer base. KEY RESPONSIBILITIES: Deliver professional and effective responses to technical issues via telephone, video calls, and email, logging all work through the case lifecycle. Handle complex technical escalations through to resolution, resolving incidents and service requests within SLA targets. Proactive management of end-user environments, with a strong emphasis on Apple ecosystem technologies and enterprise device management using Jamf Pro. Manage workload effectively, balancing priorities with business needs. Follow and promote best practices, tools, and processes. Support team goals and contribute to service improvements. Share technical knowledge and coach other Support Engineers when needed. Share knowledge by creating and improving documentation. Identify recurring issues and opportunities to improve system reliability and customer satisfaction and produce reports of analysis on technical issues and trends. Follow ITIL best practises for Major Incident, Change Enablement and Problem Management. Stay up to date with current/emerging technologies particularly within the Apple and endpoint management space through ongoing self-development and training. SKILLS & EXPERIENCE: Previous experience in a similar Senior Service Desk Engineer , client facing role , within a managed services provider ( MSP ), VAR , etc, is essential. Apple : Hardware, software, Apple Business Manager (ABM) and Device Enrolment Program (DEP). Jamf : Jamf Protect, Jamf Pro API scripting, Jamf Pro for large-scale Mac deployments and management, Jamf integrations with Azure AD, Okta, Google Workspace, or LDAP. macOS : Bash and Zsh scripting for macOS automation, macOS security frameworks, FileVault, Gatekeeper, and System Integrity Protection. Experience with Mobile Device Management (MDM) best practices. Knowledge of compliance frameworks (e.g., CIS benchmarks, ISO, CE & CE+). Ability to enforce security baselines, monitor device health, and ensure patch compliance. Experience of Jamf School & Windows & InTune is desirable. UK resident with unrestricted right to work in the UK; please note that we cannot offer visa sponsorship for overseas candidates . DESIRABLE QUALIFICATIONS: Jamf 200/300 Certified Apple Device Support Apple Deployment and Management OUR CLIENT: After 6+ successful years of collaboration, we are delighted to announce Marmion is now Jigsaw24 s exclusive recruitment partner for all roles outside of their Media & Entertainment department! Jigsaw24 is a CRN award winning IT Reseller & Managed Service Provider, supplying hardware, software, and services to organisations across all sectors and of all sizes. Best known as Apple s largest reseller outside of Apple in the UK, their offering doesn t end there; their product & services portfolio includes a vast range leading technology brands, tailored solutions, and support packages alongside excellent customer service. Jigsaw24 is committed to the wellbeing of their employees and have developed an extensive benefits package to suit, including; Enhanced maternity & paternity leave, health & life cover, staff purchase cover for all things tech, travel to work loans & cycle to work scheme, biannual parties, milestone awards and more! With over 100 hires placed by Marmion across all teams and levels, we're focused on delivering a consistently high-quality candidate experience , grounded in the shared values of integrity, personal service, and a human-first mindset. If you feel you are suitable, please apply today by submitting your CV to (url removed). Alternatively, to discuss the opportunity further, please contact Alice McGlaughlin directly. Thank you for taking an interest in the role advertised. We'd like to confirm that each CV received is read thoroughly by a trained consultant; if your application is shortlisted then you will be contacted via telephone in the first instance. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the role. However, we endeavour to consider all applicants for future opportunities; should you wish to speak to the named consultant about your application, please contact us directly.
Our Relaunch Programme is aimed at supporting talented professionals back into the business by providing a tailored 6-month programme to help refresh and update existing skills as well as developing confidence. We understand that you won't necessarily match every requirement on the job description but will have some relevant previous experience and a willingness to learn and further develop your skills in this area. If you have had a career break of 1 years or beyond, for whatever reason, we would love to hear from you! The Job on Offer The Cloud and Custom Applications (CCA) business unit is a core part of Capgemini UK's Application Services organisation. We specialise in the use of leading edge technologies, forward looking platforms and agile delivery processes to develop business solutions for large private and public sector organisations. The CCA capability teams provide the breadth of skills and experience required to undertake the end-to-end delivery of these systems, services and solutions. The BA team is a core part of CCA and Capgemini has invested significantly in building a market leading Digital BA capability. Whilst we have already have a team of 45 BAs working in this area and it is our priority to actively invest further to grow this capability through recruitment and training. Your role Working with stakeholders and business users from the customer to elicit, capture, analyse, refine, communicate and document their requirements Representing the customer (acting as a proxy) in support of the delivery teams throughout the project Representing the technical team in communication with the customer about the project delivery Providing support to the architects, designers and developers in the definition of technical solutions Working with User Experience and Information Architects in the definition of Customer Journeys and the production of wireframes and prototypes Validating that the functional and non-functional requirements are appropriately implemented within the solution Assisting with the estimation of timescales, resources and planning to successfully deliver a project Be a contributor to the creation of best practices through the identification of reusable project assets Maintaining up-to-date knowledge of the latest IT trends, best practices and digital technologies Coaching and developing our people, particularly our more junior BAs and Graduate community (for more senior BA positions) Acting as Scrum Master, Product Owner and/or Agile Coach (for more senior BA positions) Your profile As a Digital Business Analyst you will be responsible for activities on projects and programmes of all sizes. You will be able to understand our client's business needs and be able to creatively shape and refine business solutions to meet those needs. In guiding and advising clients to help them develop and refine requirements, you must be able to quickly establish your credibility with client staff at all levels. A track record of working on IT development programmes with demonstrable experience of working on a variety of different IT delivery projects. Exposure to a digital suite of systems such as CRM, CMS, Mobile Apps, Social Media and Ecommerce Experience of working with a recognised Agile or Iterative development methodology (e.g. Scrum, XP, DSDM) Experience of Agile documentation including Backlogs, Customer Journeys, Use Cases, User Stories, Acceptance Criteria etc Experience of a variety of requirements elicitation techniques, (e.g. interviews, questionnaires, user observation, workshops, role playing and prototyping) Experience of analysis of both functional and non-functional requirements Experience of the full project lifecycle and a good understanding of project roles and activities (technical and non-technical) required for successful delivery Good facilitation and influencing skills with the ability to work with large groups of customers of varying level of seniority from user to board level Excellent communication skills and able to communicate with and present to internal teams and customers with technical and non-technical backgrounds You - bring your values, energy, motivation and sense of humour to add to and enhance our team and culture. Experience of leadership of other BAs User interface design and wireframing skills Experience of working in Scrum Master and/or Product Owner roles (with any certifications) Modelling of the business domain - process, rules and objects / data Formal requirements management and traceability (including use of tools) Working in a GDS framework Previous consulting experience within major consultancy or SI organisation Why Capgemini is unique At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. Capgemini offers the opportunity to shape your career path, based on your interests and ambitions. For example, if you want to become a 'People Manager' Connected Manager learning journey is there for you. If you want to become an 'Architect' our Global Architect Community offerings can help you get there. Get the future you want Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion.
23/09/2022
Full time
Our Relaunch Programme is aimed at supporting talented professionals back into the business by providing a tailored 6-month programme to help refresh and update existing skills as well as developing confidence. We understand that you won't necessarily match every requirement on the job description but will have some relevant previous experience and a willingness to learn and further develop your skills in this area. If you have had a career break of 1 years or beyond, for whatever reason, we would love to hear from you! The Job on Offer The Cloud and Custom Applications (CCA) business unit is a core part of Capgemini UK's Application Services organisation. We specialise in the use of leading edge technologies, forward looking platforms and agile delivery processes to develop business solutions for large private and public sector organisations. The CCA capability teams provide the breadth of skills and experience required to undertake the end-to-end delivery of these systems, services and solutions. The BA team is a core part of CCA and Capgemini has invested significantly in building a market leading Digital BA capability. Whilst we have already have a team of 45 BAs working in this area and it is our priority to actively invest further to grow this capability through recruitment and training. Your role Working with stakeholders and business users from the customer to elicit, capture, analyse, refine, communicate and document their requirements Representing the customer (acting as a proxy) in support of the delivery teams throughout the project Representing the technical team in communication with the customer about the project delivery Providing support to the architects, designers and developers in the definition of technical solutions Working with User Experience and Information Architects in the definition of Customer Journeys and the production of wireframes and prototypes Validating that the functional and non-functional requirements are appropriately implemented within the solution Assisting with the estimation of timescales, resources and planning to successfully deliver a project Be a contributor to the creation of best practices through the identification of reusable project assets Maintaining up-to-date knowledge of the latest IT trends, best practices and digital technologies Coaching and developing our people, particularly our more junior BAs and Graduate community (for more senior BA positions) Acting as Scrum Master, Product Owner and/or Agile Coach (for more senior BA positions) Your profile As a Digital Business Analyst you will be responsible for activities on projects and programmes of all sizes. You will be able to understand our client's business needs and be able to creatively shape and refine business solutions to meet those needs. In guiding and advising clients to help them develop and refine requirements, you must be able to quickly establish your credibility with client staff at all levels. A track record of working on IT development programmes with demonstrable experience of working on a variety of different IT delivery projects. Exposure to a digital suite of systems such as CRM, CMS, Mobile Apps, Social Media and Ecommerce Experience of working with a recognised Agile or Iterative development methodology (e.g. Scrum, XP, DSDM) Experience of Agile documentation including Backlogs, Customer Journeys, Use Cases, User Stories, Acceptance Criteria etc Experience of a variety of requirements elicitation techniques, (e.g. interviews, questionnaires, user observation, workshops, role playing and prototyping) Experience of analysis of both functional and non-functional requirements Experience of the full project lifecycle and a good understanding of project roles and activities (technical and non-technical) required for successful delivery Good facilitation and influencing skills with the ability to work with large groups of customers of varying level of seniority from user to board level Excellent communication skills and able to communicate with and present to internal teams and customers with technical and non-technical backgrounds You - bring your values, energy, motivation and sense of humour to add to and enhance our team and culture. Experience of leadership of other BAs User interface design and wireframing skills Experience of working in Scrum Master and/or Product Owner roles (with any certifications) Modelling of the business domain - process, rules and objects / data Formal requirements management and traceability (including use of tools) Working in a GDS framework Previous consulting experience within major consultancy or SI organisation Why Capgemini is unique At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. Capgemini offers the opportunity to shape your career path, based on your interests and ambitions. For example, if you want to become a 'People Manager' Connected Manager learning journey is there for you. If you want to become an 'Architect' our Global Architect Community offerings can help you get there. Get the future you want Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion.
About the role We are recruiting for a Digital Marketing Manager to join us on a 12 Month Fixed Term Contract to cover maternity leave. The purpose of this role is to deliver against integrated marketing plan for the relevant geography. The role will be responsible for the integrated delivery of the digital objectives for the local market. Working as a member of a wider Digital community sharing feedback, best practice and insights to continually improve the plan. This is a hybrid role with offices in London and Corby. What we're looking for Liaise with Group Performance Marketing to ensure that all elements of the local digital performance marketing plan meet or exceed the targets within the local IMP Feed in local market insight into digital marketing plans for Paid, Affiliate and SEO, Email & onsite trading activities Support with the localisation of Digital activities to maximise performance Working with the Snr Comms, Content and PR Manager develop and manage the market's social media strategy from planning, design through to execution. With the support of the social media executive promote the market on social media and grow the reach of our platforms through the recruitment of new followers, retention of current followers by producing and managing engaging content, identifying opportunities to optimise and amplify our marcomms Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs), measure and report commercial onsite performance, including impact of optimisation activity/new feature release Identify trends and insights, across both pre-site and onsite. Optimize pre-site spend and performance based on the insights and drive onsite commercial benefit through collaboration with the relevant Digital Product Owner on experiments to drive commercial performance Brainstorm new and creative growth strategies, including building of new onsite features, as well as optimisation of existing, to achieve the market and regional commercial plan Support Product discovery & delivery sprint activities relevant to market and feed into monthly digital domain and quarterly planning sessions. Collaborate with internal teams to create landing pages and optimize user experience Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points Collaborate with agencies and other vendor partners as required Own communication between Markets and Digital & across Markets. Be the SME for digital product within market Responsible for Go-to-market strategy and launch plans Feed Digital product and marketing learnings into future strategy & plan Manage non-Digital demand via existing ePMO process Manage an annual budget, ensuring all activity remains within budget and drives profitable ROI Manage and support the development of one direct report, the Social Media Executive A bit about you Worked in a multi-national matrix organisation marketing community Hands on digital, performance marketing and social media experience Understanding of SEO Broad marketing experience across Comms, PR, Product and Content Marketing and commercial program management Retail experience in B2B Digitally experienced and sound knowledge of social platforms and technology Worked with external marketing agencies Able to create insight from multiple data sources to articulate marketing performance and opportunities Experience leading and managing SEO, paid digital media, paid social and display marketing activities Experience in optimizing landing pages and user funnels Experience with A/B and multivariate experiments Strong analytical skills and data-driven thinking Up-to-date with the latest trends and best practices in online marketing and measurement Ability to develop brand and commercial programs and communicate recommendations Experience in identifying target audiences and devising effective commercial programs Understanding of the full marketing mix but likely to lead specific areas Strong analytical skills partnered with a creative mind Data-driven thinking and an affinity for numbers Commercial proficiency Cross functional team leadership Outstanding communication skills We are RS Group RS Group plc (formerly known as Electrocomponents plc) is a leading global omni-channel industrial product and service solutions provider to customers who are involved in designing, building and maintaining industrial equipment and operations, safely and sustainably. We stock more than 700,000 industrial and electronic products, sourced from over 2,500 leading suppliers, and provide a wide range of product and service solutions to over 1.2 million customers. With operations in 32 countries, we trade through multiple channels and ship over 60,000 parcels a day. Our vision is to be first choice for all our stakeholders, and we know that starts with our people. At RS we want everyone to show up to work as themselves and know that they will be supported and encouraged to develop and grow. We want work to be a place that excites and empowers, a place where you can be passionate and challenge people to think differently. We want to hire the best talent, people who share our values and understand that when we act with respect and humility, we can do great things. That's why we've put our purpose at the heart of our organisation, we want to make amazing happen for a better world. We empower our people to make a difference, innovate to make more possible and deliver to make it happen. Are you ready to explore the possibilities?
23/09/2022
Full time
About the role We are recruiting for a Digital Marketing Manager to join us on a 12 Month Fixed Term Contract to cover maternity leave. The purpose of this role is to deliver against integrated marketing plan for the relevant geography. The role will be responsible for the integrated delivery of the digital objectives for the local market. Working as a member of a wider Digital community sharing feedback, best practice and insights to continually improve the plan. This is a hybrid role with offices in London and Corby. What we're looking for Liaise with Group Performance Marketing to ensure that all elements of the local digital performance marketing plan meet or exceed the targets within the local IMP Feed in local market insight into digital marketing plans for Paid, Affiliate and SEO, Email & onsite trading activities Support with the localisation of Digital activities to maximise performance Working with the Snr Comms, Content and PR Manager develop and manage the market's social media strategy from planning, design through to execution. With the support of the social media executive promote the market on social media and grow the reach of our platforms through the recruitment of new followers, retention of current followers by producing and managing engaging content, identifying opportunities to optimise and amplify our marcomms Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs), measure and report commercial onsite performance, including impact of optimisation activity/new feature release Identify trends and insights, across both pre-site and onsite. Optimize pre-site spend and performance based on the insights and drive onsite commercial benefit through collaboration with the relevant Digital Product Owner on experiments to drive commercial performance Brainstorm new and creative growth strategies, including building of new onsite features, as well as optimisation of existing, to achieve the market and regional commercial plan Support Product discovery & delivery sprint activities relevant to market and feed into monthly digital domain and quarterly planning sessions. Collaborate with internal teams to create landing pages and optimize user experience Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points Collaborate with agencies and other vendor partners as required Own communication between Markets and Digital & across Markets. Be the SME for digital product within market Responsible for Go-to-market strategy and launch plans Feed Digital product and marketing learnings into future strategy & plan Manage non-Digital demand via existing ePMO process Manage an annual budget, ensuring all activity remains within budget and drives profitable ROI Manage and support the development of one direct report, the Social Media Executive A bit about you Worked in a multi-national matrix organisation marketing community Hands on digital, performance marketing and social media experience Understanding of SEO Broad marketing experience across Comms, PR, Product and Content Marketing and commercial program management Retail experience in B2B Digitally experienced and sound knowledge of social platforms and technology Worked with external marketing agencies Able to create insight from multiple data sources to articulate marketing performance and opportunities Experience leading and managing SEO, paid digital media, paid social and display marketing activities Experience in optimizing landing pages and user funnels Experience with A/B and multivariate experiments Strong analytical skills and data-driven thinking Up-to-date with the latest trends and best practices in online marketing and measurement Ability to develop brand and commercial programs and communicate recommendations Experience in identifying target audiences and devising effective commercial programs Understanding of the full marketing mix but likely to lead specific areas Strong analytical skills partnered with a creative mind Data-driven thinking and an affinity for numbers Commercial proficiency Cross functional team leadership Outstanding communication skills We are RS Group RS Group plc (formerly known as Electrocomponents plc) is a leading global omni-channel industrial product and service solutions provider to customers who are involved in designing, building and maintaining industrial equipment and operations, safely and sustainably. We stock more than 700,000 industrial and electronic products, sourced from over 2,500 leading suppliers, and provide a wide range of product and service solutions to over 1.2 million customers. With operations in 32 countries, we trade through multiple channels and ship over 60,000 parcels a day. Our vision is to be first choice for all our stakeholders, and we know that starts with our people. At RS we want everyone to show up to work as themselves and know that they will be supported and encouraged to develop and grow. We want work to be a place that excites and empowers, a place where you can be passionate and challenge people to think differently. We want to hire the best talent, people who share our values and understand that when we act with respect and humility, we can do great things. That's why we've put our purpose at the heart of our organisation, we want to make amazing happen for a better world. We empower our people to make a difference, innovate to make more possible and deliver to make it happen. Are you ready to explore the possibilities?
Orbit is a fantastic business and one that's really going places. Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply. Orbit was formed in 1967 with the aim of providing good-quality housing for people who would otherwise not be able to afford to buy their own home. Over 50 years later, we're one of the leading housing providers in the UK. Our services have diversified, our housing portfolio has expanded, and our reputation as an innovator within our sector has grown. But one thing that has never changed. Our belief in people and what they can achieve. Your role at Orbit. We are delighted to announce that we are looking to recruit a brand new position of Digital Customer Marketing Lead. This is an integral part of the Customer Communications team, the Digital Customer Marketing Lead will deliver our digital customer acquisition and retention strategies and digital customer content strategy with a focus on embedding our Customer Promise and creating a positive customer experience. Experienced in customer digital marketing and communications, the successful candidate will be responsible for multiple customer communications and marketing channels, including email marketing, SEO and PPC (future state: Affiliates and Display). They will also be responsible for content on the customer hub website, customer social media channels, Chatbot, Voicebot updates and SMS. Working closely with Orbit Group's Digital Operations team, the Digital Marketing & Brand Manager and Senior Digital Officer, the Digital Customer Marketing Lead will be responsible for reviewing insight and data including customer journey maps, UX reports and performance statistics, reporting back to various stakeholders and ensuring the customer digital marketing strategy is effective and delivers ROI. What will help you make a difference. To be successful in this role of Digital Customer Marketing Lead you will need to have at least 2 years' experience of working in a customer digital marketing or communications role. It is also essential that you have: A degree or equivalent qualification in Digital Marketing or related discipline Experience in producing end-to-end marketing campaigns using a multi-channel approach Experience of working with CRM systems and proficient in email marketing Sound CMS knowledge Experience of writing for web/digital Strategic thinker with the ability to turn insights into actions Creative confidence with experience of creating content or leading on a content strategy Commercially astute Good influencing and communication skills Energetic team player Experience of Google Analytics We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain great people. We welcome applications from all individuals regardless of background, age, gender/gender identity, sexual orientation, ethnicity/nationality, religious belief, faith or disability. As part of our Armed Forces Covenant commitment, we welcome ex-services professionals to consider career opportunities at Orbit. Why Orbit? Rewarding your contribution. For those who want or need more of a work life balance our view is that this role is suitable for WorkSmart. This means we would consider a more flexible working arrangement, where your hours and work location are managed according to business, customer and personal needs. Agile working arrangements will be discussed during the interview process. Some of our core benefits include: Group bonus potential up to 15% of salary 27 days annual leave plus bank holidays and the "Orbit day" Private medical insurance Excellent contributory pension scheme Life assurance A great pick and mix of flexible benefits including the option to buy and sell holiday and much more Our culture and purpose. We know that great people are central to achieving our ambitions and as such we want everyone to have a voice and make a positive difference. We are proud to be a Sunday Times 100 Best Companies to work for, this demonstrates we place people at the heart of everything we do. We continue to create a culture that celebrates diversity and an environment where everyone feels able to contribute towards achieving together. We support our colleagues to be at their best through our wellbeing programme , our corporate learning programme, opportunities for professional development, our innovative approaches to making the world and our homes a greener place and our leading reward and recognition package. Because of this our people tell us Orbit is a great place to work for. At Orbit, our people are enthusiastic and passionate about making a real difference to our customers and communities. We are one team where everyone is connected and encouraged to have the freedom to think differently. Each year we build many new affordable homes and manage a total portfolio of around 45,000 properties. Over 100,000 people live in an Orbit home and our innovative approach empowers every one of them to grow and thrive. We are commercially driven. The more profit we make, the more we invest into the communities that we work for, improving services and playing a key role in driving UK housing growth. Work for Orbit. Believe in people. We have so much more that we'd like to share with you so please submit your CV demonstrating the value you could bring to Orbit. We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check. IND1
22/09/2022
Full time
Orbit is a fantastic business and one that's really going places. Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply. Orbit was formed in 1967 with the aim of providing good-quality housing for people who would otherwise not be able to afford to buy their own home. Over 50 years later, we're one of the leading housing providers in the UK. Our services have diversified, our housing portfolio has expanded, and our reputation as an innovator within our sector has grown. But one thing that has never changed. Our belief in people and what they can achieve. Your role at Orbit. We are delighted to announce that we are looking to recruit a brand new position of Digital Customer Marketing Lead. This is an integral part of the Customer Communications team, the Digital Customer Marketing Lead will deliver our digital customer acquisition and retention strategies and digital customer content strategy with a focus on embedding our Customer Promise and creating a positive customer experience. Experienced in customer digital marketing and communications, the successful candidate will be responsible for multiple customer communications and marketing channels, including email marketing, SEO and PPC (future state: Affiliates and Display). They will also be responsible for content on the customer hub website, customer social media channels, Chatbot, Voicebot updates and SMS. Working closely with Orbit Group's Digital Operations team, the Digital Marketing & Brand Manager and Senior Digital Officer, the Digital Customer Marketing Lead will be responsible for reviewing insight and data including customer journey maps, UX reports and performance statistics, reporting back to various stakeholders and ensuring the customer digital marketing strategy is effective and delivers ROI. What will help you make a difference. To be successful in this role of Digital Customer Marketing Lead you will need to have at least 2 years' experience of working in a customer digital marketing or communications role. It is also essential that you have: A degree or equivalent qualification in Digital Marketing or related discipline Experience in producing end-to-end marketing campaigns using a multi-channel approach Experience of working with CRM systems and proficient in email marketing Sound CMS knowledge Experience of writing for web/digital Strategic thinker with the ability to turn insights into actions Creative confidence with experience of creating content or leading on a content strategy Commercially astute Good influencing and communication skills Energetic team player Experience of Google Analytics We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain great people. We welcome applications from all individuals regardless of background, age, gender/gender identity, sexual orientation, ethnicity/nationality, religious belief, faith or disability. As part of our Armed Forces Covenant commitment, we welcome ex-services professionals to consider career opportunities at Orbit. Why Orbit? Rewarding your contribution. For those who want or need more of a work life balance our view is that this role is suitable for WorkSmart. This means we would consider a more flexible working arrangement, where your hours and work location are managed according to business, customer and personal needs. Agile working arrangements will be discussed during the interview process. Some of our core benefits include: Group bonus potential up to 15% of salary 27 days annual leave plus bank holidays and the "Orbit day" Private medical insurance Excellent contributory pension scheme Life assurance A great pick and mix of flexible benefits including the option to buy and sell holiday and much more Our culture and purpose. We know that great people are central to achieving our ambitions and as such we want everyone to have a voice and make a positive difference. We are proud to be a Sunday Times 100 Best Companies to work for, this demonstrates we place people at the heart of everything we do. We continue to create a culture that celebrates diversity and an environment where everyone feels able to contribute towards achieving together. We support our colleagues to be at their best through our wellbeing programme , our corporate learning programme, opportunities for professional development, our innovative approaches to making the world and our homes a greener place and our leading reward and recognition package. Because of this our people tell us Orbit is a great place to work for. At Orbit, our people are enthusiastic and passionate about making a real difference to our customers and communities. We are one team where everyone is connected and encouraged to have the freedom to think differently. Each year we build many new affordable homes and manage a total portfolio of around 45,000 properties. Over 100,000 people live in an Orbit home and our innovative approach empowers every one of them to grow and thrive. We are commercially driven. The more profit we make, the more we invest into the communities that we work for, improving services and playing a key role in driving UK housing growth. Work for Orbit. Believe in people. We have so much more that we'd like to share with you so please submit your CV demonstrating the value you could bring to Orbit. We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check. IND1
Company Description We are a rapidly growing technology business,recognisedfor disrupting the marketplace and transforming the IT sector. We deliver IT Transformation and delivery services to some of the most well-knownorganisationsin the UK, with 18 clients belonging to the FTSE 100. Netcompanyentered the UK market in 2017, and today we are one of Northern Europe's most successful IT Companies, with offices in Denmark, Norway, Poland, Netherlands and Vietnam.Despite our size, we have an entrepreneurial outlook,alwayslooking for people who share our belief of doing things differently. We are highly agile and flexible as a business, and pride ourselves on our flat structure. Job Description The role This is an exciting opportunity within technology consultancy, which offers you fast-track career development opportunities, as well as the opportunity to explore new and cutting-edge technologies. This role supports the full life cycle of software development, and includes the opportunity for hands-on coding. Can you see yourself playing a crucial role in supporting and driving your team to succeed? Are you looking to be involved in all parts of the process - from design and development, to ensuring that we deliver a high-quality end product to our clients? We work with a wide range of different technologies including .Net, C #, Java, Salesforce, Sharepoint, Dynamics CRM, Sitecore, ReactJS, Angular, Docker, Azure, AzureDevOps and Octopus. We always use the most suitable, and preferably the latest, technology for each project, giving you the opportunity to learn and work with many different languages. There will always be a lead manager associated with the project with the overall delivery responsibility, who you can lean on and learn from to hone your skills around management and IT deliveries. Key requirements +4 years experience in the IT Industry Degree in Software Engineering, Computer Science, Information Technology or similar A curiosity to explore new technologies Experience across the full software development lifecycle Ability to code within projects Ideally a full-stack or backend technical backgroundwith experience with Java, .Net, C # or similar full-stack languages Previous involvement in developing and delivering major IT solutions Ideally, some experience mentoring and maybe team leading on projects An understanding of agile tools and techniques Excellent communication skills and professional attitude Highly ambitious, wanting to excel in your career Candidates MUST be willing to travel to client site anywhere in the UK when needed, and MUST have the right to work in the UK Hybrid working model Key Activities: System development - both front-end, back-end and integrations Workflow planning Process optimization and quality assurance Implementing customer requirements for the design of new features Analysis and design of the overall solution Daily sparring with your team Full life cycle of delivery Qualifications Our Investment in you When you join us here, you enroll in the Netcompany Academy - our very own internal training program. At our core, we are IT people leading IT people. We are offering you a fantastic opportunity to grow and develop with us, to build a successful and rewarding career through continuous education. Our Netcompany Academy will provide you with opportunities to improve your skills, wherever you are in the company.. With the support of your immediate manager and your dedicated mentor, you will have the opportunity to try your hand at different tasks, technologies, and roles, to shape your career at Netcompany. We invest in our people, and your development is our key priority Additional Information Employee Benefits: 25daysholidays, as well as public holidays Competitive salary Well-defined learning and career path Professional certifications supported as part of learning and development. Monthly social events (including after work bars, annual Summer and Christmas parties and sporting events) We operate a Hybrid working model with some flexible working Interest free Season Ticket Loans Retail discounts (including Restaurants, Supermarkets, Travel, Leisure and Department Stores & Fashion) Healthcare Life insurance Apply Today If you are interested in beinga partof our continued success,pleaseapply today- JoinNetcompany! Be part of our continuous growth, find out more below Disclaimer This role may be subject to basic security checks which may include a basic criminalrecordcheck. Here at Netcompany we believe in equality for all, and we will never discriminate against any applicants onthegroundsofsex,genderreassignment,pregnancy,maternity, race, marital status,disability, age, religion,belief,orsexualorientation.
21/09/2022
Full time
Company Description We are a rapidly growing technology business,recognisedfor disrupting the marketplace and transforming the IT sector. We deliver IT Transformation and delivery services to some of the most well-knownorganisationsin the UK, with 18 clients belonging to the FTSE 100. Netcompanyentered the UK market in 2017, and today we are one of Northern Europe's most successful IT Companies, with offices in Denmark, Norway, Poland, Netherlands and Vietnam.Despite our size, we have an entrepreneurial outlook,alwayslooking for people who share our belief of doing things differently. We are highly agile and flexible as a business, and pride ourselves on our flat structure. Job Description The role This is an exciting opportunity within technology consultancy, which offers you fast-track career development opportunities, as well as the opportunity to explore new and cutting-edge technologies. This role supports the full life cycle of software development, and includes the opportunity for hands-on coding. Can you see yourself playing a crucial role in supporting and driving your team to succeed? Are you looking to be involved in all parts of the process - from design and development, to ensuring that we deliver a high-quality end product to our clients? We work with a wide range of different technologies including .Net, C #, Java, Salesforce, Sharepoint, Dynamics CRM, Sitecore, ReactJS, Angular, Docker, Azure, AzureDevOps and Octopus. We always use the most suitable, and preferably the latest, technology for each project, giving you the opportunity to learn and work with many different languages. There will always be a lead manager associated with the project with the overall delivery responsibility, who you can lean on and learn from to hone your skills around management and IT deliveries. Key requirements +4 years experience in the IT Industry Degree in Software Engineering, Computer Science, Information Technology or similar A curiosity to explore new technologies Experience across the full software development lifecycle Ability to code within projects Ideally a full-stack or backend technical backgroundwith experience with Java, .Net, C # or similar full-stack languages Previous involvement in developing and delivering major IT solutions Ideally, some experience mentoring and maybe team leading on projects An understanding of agile tools and techniques Excellent communication skills and professional attitude Highly ambitious, wanting to excel in your career Candidates MUST be willing to travel to client site anywhere in the UK when needed, and MUST have the right to work in the UK Hybrid working model Key Activities: System development - both front-end, back-end and integrations Workflow planning Process optimization and quality assurance Implementing customer requirements for the design of new features Analysis and design of the overall solution Daily sparring with your team Full life cycle of delivery Qualifications Our Investment in you When you join us here, you enroll in the Netcompany Academy - our very own internal training program. At our core, we are IT people leading IT people. We are offering you a fantastic opportunity to grow and develop with us, to build a successful and rewarding career through continuous education. Our Netcompany Academy will provide you with opportunities to improve your skills, wherever you are in the company.. With the support of your immediate manager and your dedicated mentor, you will have the opportunity to try your hand at different tasks, technologies, and roles, to shape your career at Netcompany. We invest in our people, and your development is our key priority Additional Information Employee Benefits: 25daysholidays, as well as public holidays Competitive salary Well-defined learning and career path Professional certifications supported as part of learning and development. Monthly social events (including after work bars, annual Summer and Christmas parties and sporting events) We operate a Hybrid working model with some flexible working Interest free Season Ticket Loans Retail discounts (including Restaurants, Supermarkets, Travel, Leisure and Department Stores & Fashion) Healthcare Life insurance Apply Today If you are interested in beinga partof our continued success,pleaseapply today- JoinNetcompany! Be part of our continuous growth, find out more below Disclaimer This role may be subject to basic security checks which may include a basic criminalrecordcheck. Here at Netcompany we believe in equality for all, and we will never discriminate against any applicants onthegroundsofsex,genderreassignment,pregnancy,maternity, race, marital status,disability, age, religion,belief,orsexualorientation.
Our Relaunch Programme is aimed at supporting talented professionals back into the business by providing a tailored 6-month programme to help refresh and update existing skills as well as developing confidence. We understand that you won't necessarily match every requirement on the job description but will have some relevant previous experience and a willingness to learn and further develop your skills in this area. If you have had a career break of 1 years or beyond, for whatever reason, we would love to hear from you! The job on offer In this pivotal role, you'll join a growing SAP Finance team as a Managing SAP FI/CO consultant and have the opportunity to work in a lead role with experienced and talented colleagues on a variety of different finance related SAP projects including; Finance Transformation, S4 Hana migrations, Proof of concepts and Strategic studies. The role will provide the exposure to complex FI/CO concepts allowing for individual growth and an opportunity to demonstrate existing leadership and SAP functional skills in dynamic project environments. Certification in S/4HANA Finance will be expected in your first year if you are not already certified. The role will also involve collaboration with our UK SAP Centre of Excellence to assist with active development of our pipeline, driving improvement of our offers and go-to-market. You will be engaged in project delivery roles, both advisory and implementation, in a senior capacity. There's an endless amount to learn at Capgemini, and an endless number of ways to do so. So, you'll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fountains (near Paris, France), where we host a conference and run training courses. Outside of dedicated training, everyone makes time to help and support one another - collaboration is encouraged across all our teams. Our SAP finance team's capability has grown very rapidly in the last 2 years winning work in multiple new and existing clients in all types of work from benefits-led transformation, S/4HANA conversion and strategic reviews. Be part of our commitment to client transformation, delivery, internal practice growth and development. Your role Work on delivery projects across our customer base in varied types of roles: advisory, solution reviews, proof of concepts, Brownfield S/4HANA conversions or system optimisations as well SDT, Greenfield implementation projects. Be a member of the leadership team in the SAP Finance Tower assisting the Tower Lead with implementation of strategy and Finance capability development and growth. Be a reviewer in the SAP Finance Tower and mentor our emerging talent community. Develop and maintain excellent relationships with our internal stakeholders in the UK, Europe, globally. Work closely with client teams at a leadership level, to achieve project results. Contribute to SAP practice capability and growth. Networking; Maintain a Capgemini Social Media Presence Your profile Innovative and open minded in your thinking with a passion for change and new ideas Able to demonstrate an excellent track record of project delivery and successful engagement in the sales cycle. An experienced SAP FI/CO consultant with direct experience of SAP S/4 Hana, the SAP Intelligent Enterprise concept and application integration. Experienced in client engagement and able to develop client intimacy. Experienced in bid response solutioning through to effective client presentation. Able to demonstrate an understanding of Finance transformation themes and wider, complementary Finance applications Why Capgemini is unique At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. Capgemini offers the opportunity to shape your career path, based on your interests and ambitions. For example, if you want to become a 'People Manager' Connected Manager learning journey is there for you. If you want to become an 'Architect' our Global Architect Community offerings can help you get there. Get the future you want Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion.
19/09/2022
Full time
Our Relaunch Programme is aimed at supporting talented professionals back into the business by providing a tailored 6-month programme to help refresh and update existing skills as well as developing confidence. We understand that you won't necessarily match every requirement on the job description but will have some relevant previous experience and a willingness to learn and further develop your skills in this area. If you have had a career break of 1 years or beyond, for whatever reason, we would love to hear from you! The job on offer In this pivotal role, you'll join a growing SAP Finance team as a Managing SAP FI/CO consultant and have the opportunity to work in a lead role with experienced and talented colleagues on a variety of different finance related SAP projects including; Finance Transformation, S4 Hana migrations, Proof of concepts and Strategic studies. The role will provide the exposure to complex FI/CO concepts allowing for individual growth and an opportunity to demonstrate existing leadership and SAP functional skills in dynamic project environments. Certification in S/4HANA Finance will be expected in your first year if you are not already certified. The role will also involve collaboration with our UK SAP Centre of Excellence to assist with active development of our pipeline, driving improvement of our offers and go-to-market. You will be engaged in project delivery roles, both advisory and implementation, in a senior capacity. There's an endless amount to learn at Capgemini, and an endless number of ways to do so. So, you'll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fountains (near Paris, France), where we host a conference and run training courses. Outside of dedicated training, everyone makes time to help and support one another - collaboration is encouraged across all our teams. Our SAP finance team's capability has grown very rapidly in the last 2 years winning work in multiple new and existing clients in all types of work from benefits-led transformation, S/4HANA conversion and strategic reviews. Be part of our commitment to client transformation, delivery, internal practice growth and development. Your role Work on delivery projects across our customer base in varied types of roles: advisory, solution reviews, proof of concepts, Brownfield S/4HANA conversions or system optimisations as well SDT, Greenfield implementation projects. Be a member of the leadership team in the SAP Finance Tower assisting the Tower Lead with implementation of strategy and Finance capability development and growth. Be a reviewer in the SAP Finance Tower and mentor our emerging talent community. Develop and maintain excellent relationships with our internal stakeholders in the UK, Europe, globally. Work closely with client teams at a leadership level, to achieve project results. Contribute to SAP practice capability and growth. Networking; Maintain a Capgemini Social Media Presence Your profile Innovative and open minded in your thinking with a passion for change and new ideas Able to demonstrate an excellent track record of project delivery and successful engagement in the sales cycle. An experienced SAP FI/CO consultant with direct experience of SAP S/4 Hana, the SAP Intelligent Enterprise concept and application integration. Experienced in client engagement and able to develop client intimacy. Experienced in bid response solutioning through to effective client presentation. Able to demonstrate an understanding of Finance transformation themes and wider, complementary Finance applications Why Capgemini is unique At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. Capgemini offers the opportunity to shape your career path, based on your interests and ambitions. For example, if you want to become a 'People Manager' Connected Manager learning journey is there for you. If you want to become an 'Architect' our Global Architect Community offerings can help you get there. Get the future you want Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion.
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Fueled by strategic investment in technology and innovation, Client Technology seeks to drive growth opportunities and solve complex business problems for our clients through building a robust platform for business and powerful product engine that are integral to innovation at scale. You will work with technologists and business specialists, blending EY's deep industry knowledge and innovative ideas with our platforms, capabilities, and technical expertise. As a champion for change and growth, you will be at the forefront of integrating emerging technologies from AI to Data Analytics into every corner of what we do at EY. That means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact. The opportunity The selected candidate will: Support the development and deployment of a cohesive "best practice" Service Delivery Management capability for all Systems & Services that ensures an effective end-to-end support service for each application or service. Deliver reliable, best in class support services in a manner that meets our contractual obligations and delights our customers and clients. Be accountable for the transparent end to end delivery of service to customers and clients to the SLA's, OLA's, and contractual commitments. Act as an accountable point contact and escalation for customer and client leadership for EY's Service Delivery. Responsible for implementation, effective and efficient execution and usage of EY's Service Management processes and framework to deliver to the agreed Service Levels and contractual commitments. Manage communication to Client, EY and regional leadership during critical situations Manage concerns and provide updates to the Client account team and executives Develop and maintain key relationships with Clients and customers to ensure accurate and meaningful transparency is provided to executives on key issues Help resolve key intensified issues ensuring that the Client requirement is well understood by EY and provide frequent updates to both Client and EY leadership on resolution progress Maintain detailed information on EY performance and regularly review project health with Client / EY leaders for assigned regions Ensure Client's concerns and inquiries are all addressed in a timely manner to their satisfaction Ensure that EY is best placed to deliver our contracted obligations and there is full alignment with account and EY strategy/plans Serve as executive liaison between the Client and EY (e.g. Data Operations, Tech Operations, Business Operations and Service management, etc.) Understand in-depth and communicate Client's regional/local emerging business trends and their implications on the organization and its customers back to the EY leads. Partner with all levels of EY leadership to drive initiatives that meet and exceed Client expectations to the most efficient and cost-effective level of support. Drive strategies partnering with client and vendors to ensure world class customer support experiences Able to align EY strategies within Client's regional/local context to a strategy that builds the EY brand. Responsible for ensuring that Client's regional/local points of view are represented in all major transformation projects. Your key responsibilities Analytical/Decision Making - Strong analytical acumen and solution orientation to understand or define the relevance of processing metrics such as Service Level Agreements (SLA's), Key Performance Indicators, Transformation Index, Return on Investment and others to analyze or guide EY performance discussions. Consultative questioning, influence management and critical thinking skills to understand a current problem requiring a designed remediation. Recommend viable solutions that will improve appropriate EY services or functionality in a manner that is both effective and supporting the value to Client. Support the process of determining which items should be released on an emergency need, move to high priority incidents / CR and which stay in BAU based on Client's priorities Have extensive knowledge of EY service lines, organizations, opportunities and deliver highly valuable business outcomes from that knowledge. Day to day operational responsibility for the above Services and compliance requirements Globally or Area based. Enable the ongoing transition and transformation of Services in their area. Act as the change agent through promotion of the target operating model and the EY strategy. Manage and maintain the global/area relationships for the above Services within EY and with the client, working with the Global or Regional process owners to manage issues and manage performance against the SLAs Delivery of the EY Service management cost case for the engagement, finding opportunities for improvement both in area and globally to deliver a culture of continuous improvement Develop innovative solutions to problems without precedent. Invent new processes to achieve EY strategic business objectives that align to Client's customer experience and to improve business performance Anticipate operational, program, implementation issues and develop detailed recommendations on preventative measures Skills and attributes for success Deep knowledge of delivery in a Service Management environment. Understanding of the engagement's, solution architecture and deal structure. Sound understanding of the EY network and Service Line to ensure delivery issues are resolved in a timely fashion. Engage/work with EY process owners from across delivery to ensure the delivery success of the engagement. Engage/work with client leadership and drive through the E2E requirements of the delivery and ensure customer expectations are met. Service Level management and understanding to be able to pre-empt delivery risk and manage mitigation. Maintain advanced interpersonal skills to engage, as an inspiring leader, with peers and other senior leaders of the firm, in cross business discussions within a matrixed geographically dispersed organization and to build a solid network for collaboration and sharing knowledge. Use these relationships to connect colleagues and challenge insightfully to improve processes, propose credible options, and position EY role in Client's service and business management. Maintain a collaborative but firm approach with all interactions and keep discussions focused on fact-based needs and then align a strategy that satisfies those needs with measurable outputs. Manage peers, other leaders and projects by delegating work effectively and using appropriate resources. Utilize people, time and project management disciplines across a diverse culture and multiple time zones. Resolve team conflicts with a demonstrable ability to implement and communicate difficult decisions. Provide individual, team and peer mentoring as appropriate and develop capabilities within team, function and organization. To qualify for the role, you must have Over 10 years of Service Delivery experience, IT operations environment, preferably in Service Management Ideally, you'll also have A degree in Computer Science / Engineering and/or a business-related degree What we look for A self-starter, independent-thinker, curious and creative person with ambition and passion! What we offer As part of this role, you'll work in a highly integrated, global team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here's a snapshot of what we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. Please apply to this role only through the 'Apply' link (not through the local office). Your application will then be routed to the appropriate recruiting team. The exceptional EY experience. It's yours to build. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy..... click apply for full job details
01/02/2022
Full time
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Fueled by strategic investment in technology and innovation, Client Technology seeks to drive growth opportunities and solve complex business problems for our clients through building a robust platform for business and powerful product engine that are integral to innovation at scale. You will work with technologists and business specialists, blending EY's deep industry knowledge and innovative ideas with our platforms, capabilities, and technical expertise. As a champion for change and growth, you will be at the forefront of integrating emerging technologies from AI to Data Analytics into every corner of what we do at EY. That means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact. The opportunity The selected candidate will: Support the development and deployment of a cohesive "best practice" Service Delivery Management capability for all Systems & Services that ensures an effective end-to-end support service for each application or service. Deliver reliable, best in class support services in a manner that meets our contractual obligations and delights our customers and clients. Be accountable for the transparent end to end delivery of service to customers and clients to the SLA's, OLA's, and contractual commitments. Act as an accountable point contact and escalation for customer and client leadership for EY's Service Delivery. Responsible for implementation, effective and efficient execution and usage of EY's Service Management processes and framework to deliver to the agreed Service Levels and contractual commitments. Manage communication to Client, EY and regional leadership during critical situations Manage concerns and provide updates to the Client account team and executives Develop and maintain key relationships with Clients and customers to ensure accurate and meaningful transparency is provided to executives on key issues Help resolve key intensified issues ensuring that the Client requirement is well understood by EY and provide frequent updates to both Client and EY leadership on resolution progress Maintain detailed information on EY performance and regularly review project health with Client / EY leaders for assigned regions Ensure Client's concerns and inquiries are all addressed in a timely manner to their satisfaction Ensure that EY is best placed to deliver our contracted obligations and there is full alignment with account and EY strategy/plans Serve as executive liaison between the Client and EY (e.g. Data Operations, Tech Operations, Business Operations and Service management, etc.) Understand in-depth and communicate Client's regional/local emerging business trends and their implications on the organization and its customers back to the EY leads. Partner with all levels of EY leadership to drive initiatives that meet and exceed Client expectations to the most efficient and cost-effective level of support. Drive strategies partnering with client and vendors to ensure world class customer support experiences Able to align EY strategies within Client's regional/local context to a strategy that builds the EY brand. Responsible for ensuring that Client's regional/local points of view are represented in all major transformation projects. Your key responsibilities Analytical/Decision Making - Strong analytical acumen and solution orientation to understand or define the relevance of processing metrics such as Service Level Agreements (SLA's), Key Performance Indicators, Transformation Index, Return on Investment and others to analyze or guide EY performance discussions. Consultative questioning, influence management and critical thinking skills to understand a current problem requiring a designed remediation. Recommend viable solutions that will improve appropriate EY services or functionality in a manner that is both effective and supporting the value to Client. Support the process of determining which items should be released on an emergency need, move to high priority incidents / CR and which stay in BAU based on Client's priorities Have extensive knowledge of EY service lines, organizations, opportunities and deliver highly valuable business outcomes from that knowledge. Day to day operational responsibility for the above Services and compliance requirements Globally or Area based. Enable the ongoing transition and transformation of Services in their area. Act as the change agent through promotion of the target operating model and the EY strategy. Manage and maintain the global/area relationships for the above Services within EY and with the client, working with the Global or Regional process owners to manage issues and manage performance against the SLAs Delivery of the EY Service management cost case for the engagement, finding opportunities for improvement both in area and globally to deliver a culture of continuous improvement Develop innovative solutions to problems without precedent. Invent new processes to achieve EY strategic business objectives that align to Client's customer experience and to improve business performance Anticipate operational, program, implementation issues and develop detailed recommendations on preventative measures Skills and attributes for success Deep knowledge of delivery in a Service Management environment. Understanding of the engagement's, solution architecture and deal structure. Sound understanding of the EY network and Service Line to ensure delivery issues are resolved in a timely fashion. Engage/work with EY process owners from across delivery to ensure the delivery success of the engagement. Engage/work with client leadership and drive through the E2E requirements of the delivery and ensure customer expectations are met. Service Level management and understanding to be able to pre-empt delivery risk and manage mitigation. Maintain advanced interpersonal skills to engage, as an inspiring leader, with peers and other senior leaders of the firm, in cross business discussions within a matrixed geographically dispersed organization and to build a solid network for collaboration and sharing knowledge. Use these relationships to connect colleagues and challenge insightfully to improve processes, propose credible options, and position EY role in Client's service and business management. Maintain a collaborative but firm approach with all interactions and keep discussions focused on fact-based needs and then align a strategy that satisfies those needs with measurable outputs. Manage peers, other leaders and projects by delegating work effectively and using appropriate resources. Utilize people, time and project management disciplines across a diverse culture and multiple time zones. Resolve team conflicts with a demonstrable ability to implement and communicate difficult decisions. Provide individual, team and peer mentoring as appropriate and develop capabilities within team, function and organization. To qualify for the role, you must have Over 10 years of Service Delivery experience, IT operations environment, preferably in Service Management Ideally, you'll also have A degree in Computer Science / Engineering and/or a business-related degree What we look for A self-starter, independent-thinker, curious and creative person with ambition and passion! What we offer As part of this role, you'll work in a highly integrated, global team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here's a snapshot of what we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. Please apply to this role only through the 'Apply' link (not through the local office). Your application will then be routed to the appropriate recruiting team. The exceptional EY experience. It's yours to build. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy..... click apply for full job details
Within the Communications & Infrastructure group, the programme delivery team is responsible for delivering programmes/projects across multiple countries and variety of technologies from Mobile, Broadband, Voice, CDN, Internet peering, Data Centres (Private and Public cloud), with a mix of physical and virtual network components and automation. We are looking for a promising and seasoned Senior Project Manager who has worked on complex digital projects. Successful candidates will have a technical project management background, be detail driven, and have experience in managing virtual teams to deliver complex projects. You will be a passionate and proven leader with the ability to gain stakeholder buy-in, communicate confidently at both the executive and project team level, and collaborate with a wide range of technical and non-technical teams, regardless of geographical or organisational boundaries. You will be a natural problem solver with a cool head, that can deal with ambiguity and work autonomously to deliver results. What you'll do: - Take end-to-end ownership of a project, utilising your communication skills to interface with and influence a broad range of multi-disciplinary teams (solutions architecture, test & delivery, support, product, partners and customer team). - Ensure necessary governance and controls are in place to ensure successful delivery, demonstrate adherence to agreed time, cost, and quality deliverables. - Identify and proactively manage risks, issues, dependencies, forecast resources demand and prioritisation. - Develop and maintain effective working relationships at all levels from stakeholders through to project team members. - Lead the project team by example. Motivate the team and create a collaborate 'can do' environment What you'll bring: - You will be passionate about delivering a great customer experience, driving innovation, and delivering successful migration programs. - You will have a proven track record of successful complex transformation delivery programmes, leading multi-disciplined technical teams. - You will have previous experience in content delivery networks either in deployment planning or onboarding new solutions. -You will have experience of enhancing systems with software development sprints and planning around release milestones. -You will have experience of deploying hardware in data centre environments with matrix management of resources across territories and suppliers - PMP, Prince2, SAFe or SCRUM/Agile certified. - Superior written and verbal communication skills, including a demonstrated ability to effectively deliver information at the C-suite/VP level The Rewards: There's a reason people can't stop talking about #LifeAtSky . Our great range of rewards really are something special, here are just a few: - Sky Q, for the TV you love all in one place - A generous pension package - Private healthcare - Discounted mobile and broadband UK Tech: Our team focuses on technology strategy, design and delivery. From AI to 5G to Cloud, we work on the latest tech whilst building out our web presence and CRM systems for fixed and mobile networks. We're bold, proactive, forward-thinking and collaborative. Together, we're proud of the products and services we deliver for our customers. Where you'll work: Brick Lane Our Brick Lane office is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10-minute walk. Inclusion: Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work, So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
04/01/2022
Full time
Within the Communications & Infrastructure group, the programme delivery team is responsible for delivering programmes/projects across multiple countries and variety of technologies from Mobile, Broadband, Voice, CDN, Internet peering, Data Centres (Private and Public cloud), with a mix of physical and virtual network components and automation. We are looking for a promising and seasoned Senior Project Manager who has worked on complex digital projects. Successful candidates will have a technical project management background, be detail driven, and have experience in managing virtual teams to deliver complex projects. You will be a passionate and proven leader with the ability to gain stakeholder buy-in, communicate confidently at both the executive and project team level, and collaborate with a wide range of technical and non-technical teams, regardless of geographical or organisational boundaries. You will be a natural problem solver with a cool head, that can deal with ambiguity and work autonomously to deliver results. What you'll do: - Take end-to-end ownership of a project, utilising your communication skills to interface with and influence a broad range of multi-disciplinary teams (solutions architecture, test & delivery, support, product, partners and customer team). - Ensure necessary governance and controls are in place to ensure successful delivery, demonstrate adherence to agreed time, cost, and quality deliverables. - Identify and proactively manage risks, issues, dependencies, forecast resources demand and prioritisation. - Develop and maintain effective working relationships at all levels from stakeholders through to project team members. - Lead the project team by example. Motivate the team and create a collaborate 'can do' environment What you'll bring: - You will be passionate about delivering a great customer experience, driving innovation, and delivering successful migration programs. - You will have a proven track record of successful complex transformation delivery programmes, leading multi-disciplined technical teams. - You will have previous experience in content delivery networks either in deployment planning or onboarding new solutions. -You will have experience of enhancing systems with software development sprints and planning around release milestones. -You will have experience of deploying hardware in data centre environments with matrix management of resources across territories and suppliers - PMP, Prince2, SAFe or SCRUM/Agile certified. - Superior written and verbal communication skills, including a demonstrated ability to effectively deliver information at the C-suite/VP level The Rewards: There's a reason people can't stop talking about #LifeAtSky . Our great range of rewards really are something special, here are just a few: - Sky Q, for the TV you love all in one place - A generous pension package - Private healthcare - Discounted mobile and broadband UK Tech: Our team focuses on technology strategy, design and delivery. From AI to 5G to Cloud, we work on the latest tech whilst building out our web presence and CRM systems for fixed and mobile networks. We're bold, proactive, forward-thinking and collaborative. Together, we're proud of the products and services we deliver for our customers. Where you'll work: Brick Lane Our Brick Lane office is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10-minute walk. Inclusion: Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work, So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do: * Development of hardware/software systems, primarily in a software development role * Providing Technical Lead on some Projects, working closely with the Solutions Architect and Development Managers. * Ability to work in both the front and back end, across the full stack. * Ability to craft both front end apps and service oriented back ends. This will be done in conjunction with the Solutions Architect. * Liaison with designers, statisticians, technical directors, studio production staff, programme makers, and a wide cross-section of the business * Collaborate closely with Stakeholders and Support to ensure that effective and up-to-date documentation is available for all systems * Proactively monitoring systems to ensure accurate operation What you'll bring: * 2.1 bachelor's degree or higher in a technical subject, or ability to demonstrate similar levels of knowledge through on-the-job experience. * Experience of multiple object-orientated programming languages including both C# and JavaScript; understanding of how to write and modularise JavaScript is essential * Very strong understanding of the .Net framework, HTML5, relational database systems (SQL or Oracle) * Strong understanding of version control tools like TFS and other development tools, * Experience of Single Page Web Apps, Web Services, Windows Services Team Overview Group Product is the team behind the world-class Sky products line-up. From Sky+ to Sky Q. From hardware and software to intricate design, we're proud that everyone's favourite Sky products are #MadeByUs The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our phenomenal range of rewards really are something special, here are just a few: * Sky Q, for the TV you love all in one place * A generous pension package * Private healthcare * Discounted mobile and broadband * Access a wide range of exclusive Sky VIP rewards and experiences Where you'll work: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set ambitious targets for increasing ethnic diversity and representation throughout our organisation. At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
04/11/2021
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do: * Development of hardware/software systems, primarily in a software development role * Providing Technical Lead on some Projects, working closely with the Solutions Architect and Development Managers. * Ability to work in both the front and back end, across the full stack. * Ability to craft both front end apps and service oriented back ends. This will be done in conjunction with the Solutions Architect. * Liaison with designers, statisticians, technical directors, studio production staff, programme makers, and a wide cross-section of the business * Collaborate closely with Stakeholders and Support to ensure that effective and up-to-date documentation is available for all systems * Proactively monitoring systems to ensure accurate operation What you'll bring: * 2.1 bachelor's degree or higher in a technical subject, or ability to demonstrate similar levels of knowledge through on-the-job experience. * Experience of multiple object-orientated programming languages including both C# and JavaScript; understanding of how to write and modularise JavaScript is essential * Very strong understanding of the .Net framework, HTML5, relational database systems (SQL or Oracle) * Strong understanding of version control tools like TFS and other development tools, * Experience of Single Page Web Apps, Web Services, Windows Services Team Overview Group Product is the team behind the world-class Sky products line-up. From Sky+ to Sky Q. From hardware and software to intricate design, we're proud that everyone's favourite Sky products are #MadeByUs The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our phenomenal range of rewards really are something special, here are just a few: * Sky Q, for the TV you love all in one place * A generous pension package * Private healthcare * Discounted mobile and broadband * Access a wide range of exclusive Sky VIP rewards and experiences Where you'll work: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set ambitious targets for increasing ethnic diversity and representation throughout our organisation. At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Sky is redefining the way in which software is secured, so we can keep giving customers a reliable and trusted experience. At the heart of this transformation is making security easy for the sky development community. As a member of DevSecOps engineering, you will build products that empower developers to secure applications from idea to production. To succeed in this role, you need to be a full stack developer. Ideally, you will also have experience with security tools and practices used in engineering workflows. What you'll do: - Work with DevSecOps product managers to deliver our engineering roadmap - Build products and tools that address unique security needs of our development teams - Build integrations for commercial appsec products and adapt them to our ways of working - Ensure our products are reliable and supported - Suggest features that improve developer productivity and security - Mentor rising talent What you'll bring: - Proficiency in at least one programming language, preferably Python or Java or NodeJS or React - Experience with system design and architecture - Deep understanding of continuous delivery and cloud technologies - Passionate about software trust and safety issues. - Exposure to application security technologies like SCA, SAST, DASP, RASP etc. - Superb communication and inter-personal skills Team Overview Strategy & Security: We play an important role in creating a cohesive tech strategy across all of our teams - uniting our tech teams to work towards clear and common goals. Behind the scenes, we're protecting our business and our customers from cyber threats. Join a team that's kickstarting and leading mission-critical work across Sky. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: - Sky Q, for the TV you love all in one place - A generous pension package - Private healthcare - Discounted mobile and broadband Where you'll work: Osterley: Our Osterley campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Chiswick Park, Gunnersbury, Acton Town and Ealing Broadway tube stations. There's also plenty of parking, bike shelters and showers. On campus you'll find six subsidised restaurants and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work, so we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. #LI-Tech
24/09/2021
Full time
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Sky is redefining the way in which software is secured, so we can keep giving customers a reliable and trusted experience. At the heart of this transformation is making security easy for the sky development community. As a member of DevSecOps engineering, you will build products that empower developers to secure applications from idea to production. To succeed in this role, you need to be a full stack developer. Ideally, you will also have experience with security tools and practices used in engineering workflows. What you'll do: - Work with DevSecOps product managers to deliver our engineering roadmap - Build products and tools that address unique security needs of our development teams - Build integrations for commercial appsec products and adapt them to our ways of working - Ensure our products are reliable and supported - Suggest features that improve developer productivity and security - Mentor rising talent What you'll bring: - Proficiency in at least one programming language, preferably Python or Java or NodeJS or React - Experience with system design and architecture - Deep understanding of continuous delivery and cloud technologies - Passionate about software trust and safety issues. - Exposure to application security technologies like SCA, SAST, DASP, RASP etc. - Superb communication and inter-personal skills Team Overview Strategy & Security: We play an important role in creating a cohesive tech strategy across all of our teams - uniting our tech teams to work towards clear and common goals. Behind the scenes, we're protecting our business and our customers from cyber threats. Join a team that's kickstarting and leading mission-critical work across Sky. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: - Sky Q, for the TV you love all in one place - A generous pension package - Private healthcare - Discounted mobile and broadband Where you'll work: Osterley: Our Osterley campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Chiswick Park, Gunnersbury, Acton Town and Ealing Broadway tube stations. There's also plenty of parking, bike shelters and showers. On campus you'll find six subsidised restaurants and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work, so we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. #LI-Tech
An exciting opportunity has arisen to lead our Trust IT Service. Our IT service is responsible for leading the installation, development and maintenance of the Trust networks and systems. This encompasses the hardware, software, applications and IT governance that enables the operation of our ambitious Trust. The Head of IT will provide leadership to the team, further developing the service and leading both the strategic and operational change required to deliver our strategic plan.
IT Services is part of the wider of our wider Operations Directorate which is responsible for:
IT Services
Estates
Health and Safety
Cleaning
Catering
Major Projects
The growth of Archway Learning Trust presents an incredibly exciting time to join us and the role will act as a trusted business partner to leadership teams across the Trust. The successful candidate will be particularly adept at building strong relationships and communicating effectively with a range of stakeholders, both internally and externally at all levels. This will be enabled by an aptitude for working in a values-led organisation that balances the delivery of team objectives, with the navigation and fulfilment of diverse and complex operational needs. The Head of IT will oversee a dynamic service provision and grow the service through horizon scanning and external networking. The successful candidate will select key opportunities and priorities to implement and be able translate these into successful delivery and strong customer service.
Whilst based in the MAT’s head office there will be some working from home with visits to the Academies and sites when needed. Each of the Academies are currently geographically close to each other but with growth of the Trust further travel may be required in the future.
Job Description
POST TITLE: Head of IT
GRADE: Grade 15, Points 49 - 54
RESPONSIBLE TO: Operations Director
JOB PURPOSE
Alongside the Operations Director, develop and implement the Trust’s IT Strategy, ensuring that leadership receive a high quality and effective service to enable the Trust to achieve its current and future business objectives.
To manage and direct all technology aspects of the Trust’s business, delivering a comprehensive and effective service across the organisation.
To oversee efficient and effective IT management processes.
With the Operations Director, strategically plan and implement the development of IT and Social Media policies and practice which are statutory compliant and model best practice in order to meet the business needs of the Trust.
Whilst the post may be primarily based at a particular Trust academy, there may be a requirement for the post holder to work across any of the sites that comprise Archway Learning Trust in accordance with the needs of the Trust.
RESPONSIBILITIES
Lead and manage the IT team across the Trust ensuring their development and performance at all times and proving inspiration and motivation.
Budget responsibility for all trust IT expenditure.
Lead on all technology requirements across the trust and ensure all academies and the Trust is compliant with legislation alongside best practice operations.
Ensure all technology systems, infrastructure and services meet trust needs and are value for money.
Oversee and lead the trust move to a ‘Cloud First’ technology strategy.
Lead major capital development projects across the trust and conjunction with the Operations Director, develop long term capital strategies.
Oversee, assess and recommend development vs buying for the trusts business application needs.
Prepare and exercise emergency/disaster recovery plans and in conjunction with the Operations Director, ensure the Academy is insured for its technology risks.
Ensure consistency, capacity, scalability and service levels for all IT service management and Infrastructure
Management teams across all sites of the Trust. Implement ITIL processes and systems where appropriate.
Ensure adequate training plans for all members of the IT team ensuring timely renewal where appropriate.
Manage the Trust wide training program for blended learning and remote learning technologies, working alongside the Education Team to match training with trust needs.
Ensure the adequate provision of infrastructure services across the trust, ensuring appropriate use of technology, capacity, bandwidth and systems across the trusts technology estate; constantly looking to standardise and simply our technology approach.
To ensure that managers and staff receive effective and appropriate advice and support on the implementation and interpretation of technology policies and procedures.
Monitor changes to legislation and best practice and keep abreast of changes to industry and education policy and/or practice. Assess the impact of any such changes on the Trust’s business and ensure trustees and all staff are aware of any relevant, necessary changes to practice.
Establish and develop cohesive working partnerships with other schools and Academies to facilitate sharing of best practice.
Provide information and reports for trustees and the executive leadership team, such as capacity planning, service levels, project planning, etc.
Be committed to personal development through CPL as well as developing others in order to enhance performance.
Be responsible for implementation of new systems including training users and promoting the use of the systems.
Manage and monitor the effectiveness of external contractors for IT contracts and third party services.
Carry out any other duties associated with the post.
20/11/2020
Full time
An exciting opportunity has arisen to lead our Trust IT Service. Our IT service is responsible for leading the installation, development and maintenance of the Trust networks and systems. This encompasses the hardware, software, applications and IT governance that enables the operation of our ambitious Trust. The Head of IT will provide leadership to the team, further developing the service and leading both the strategic and operational change required to deliver our strategic plan.
IT Services is part of the wider of our wider Operations Directorate which is responsible for:
IT Services
Estates
Health and Safety
Cleaning
Catering
Major Projects
The growth of Archway Learning Trust presents an incredibly exciting time to join us and the role will act as a trusted business partner to leadership teams across the Trust. The successful candidate will be particularly adept at building strong relationships and communicating effectively with a range of stakeholders, both internally and externally at all levels. This will be enabled by an aptitude for working in a values-led organisation that balances the delivery of team objectives, with the navigation and fulfilment of diverse and complex operational needs. The Head of IT will oversee a dynamic service provision and grow the service through horizon scanning and external networking. The successful candidate will select key opportunities and priorities to implement and be able translate these into successful delivery and strong customer service.
Whilst based in the MAT’s head office there will be some working from home with visits to the Academies and sites when needed. Each of the Academies are currently geographically close to each other but with growth of the Trust further travel may be required in the future.
Job Description
POST TITLE: Head of IT
GRADE: Grade 15, Points 49 - 54
RESPONSIBLE TO: Operations Director
JOB PURPOSE
Alongside the Operations Director, develop and implement the Trust’s IT Strategy, ensuring that leadership receive a high quality and effective service to enable the Trust to achieve its current and future business objectives.
To manage and direct all technology aspects of the Trust’s business, delivering a comprehensive and effective service across the organisation.
To oversee efficient and effective IT management processes.
With the Operations Director, strategically plan and implement the development of IT and Social Media policies and practice which are statutory compliant and model best practice in order to meet the business needs of the Trust.
Whilst the post may be primarily based at a particular Trust academy, there may be a requirement for the post holder to work across any of the sites that comprise Archway Learning Trust in accordance with the needs of the Trust.
RESPONSIBILITIES
Lead and manage the IT team across the Trust ensuring their development and performance at all times and proving inspiration and motivation.
Budget responsibility for all trust IT expenditure.
Lead on all technology requirements across the trust and ensure all academies and the Trust is compliant with legislation alongside best practice operations.
Ensure all technology systems, infrastructure and services meet trust needs and are value for money.
Oversee and lead the trust move to a ‘Cloud First’ technology strategy.
Lead major capital development projects across the trust and conjunction with the Operations Director, develop long term capital strategies.
Oversee, assess and recommend development vs buying for the trusts business application needs.
Prepare and exercise emergency/disaster recovery plans and in conjunction with the Operations Director, ensure the Academy is insured for its technology risks.
Ensure consistency, capacity, scalability and service levels for all IT service management and Infrastructure
Management teams across all sites of the Trust. Implement ITIL processes and systems where appropriate.
Ensure adequate training plans for all members of the IT team ensuring timely renewal where appropriate.
Manage the Trust wide training program for blended learning and remote learning technologies, working alongside the Education Team to match training with trust needs.
Ensure the adequate provision of infrastructure services across the trust, ensuring appropriate use of technology, capacity, bandwidth and systems across the trusts technology estate; constantly looking to standardise and simply our technology approach.
To ensure that managers and staff receive effective and appropriate advice and support on the implementation and interpretation of technology policies and procedures.
Monitor changes to legislation and best practice and keep abreast of changes to industry and education policy and/or practice. Assess the impact of any such changes on the Trust’s business and ensure trustees and all staff are aware of any relevant, necessary changes to practice.
Establish and develop cohesive working partnerships with other schools and Academies to facilitate sharing of best practice.
Provide information and reports for trustees and the executive leadership team, such as capacity planning, service levels, project planning, etc.
Be committed to personal development through CPL as well as developing others in order to enhance performance.
Be responsible for implementation of new systems including training users and promoting the use of the systems.
Manage and monitor the effectiveness of external contractors for IT contracts and third party services.
Carry out any other duties associated with the post.
SAP Payroll Reporting Analyst
Reporting to - Payroll Manager
Location - Crawley
Department - HR & COMMS
Reference Number - 43464
Employment Period - Permanent
Contract Type - Personal Contract
CiP / bonus - 5%
Salary Range - Dependent on skills and experience
Closing Date - 08/11/2018
We also offer :
Annual leave 25 days
Personal Pension Plan – Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
Tenancy Loan Deposit scheme
Tax efficient benefits: cycle to work scheme, childcare vouchers
Season ticket loan
Occupational Health support
Switched On – scheme providing discount on hundreds of retailers products.
Supplier discounts, such as O2, EE, Vauxhall cars, Universal tyres
Discounted access to sports and social clubs
Employee Assistance Programme.
Job Purpose:
To run and develop reports from SAP to meet auditing requirements in a timely and accurate manner, whilst complying with the Company’s policies and all statutory requirements.
Dimensions:
* Main working relationships
* Internal - local HR, audit, finance, legal, managers and employees
* External - HMRC, governmental and non-governmental organisations
* Decision making responsibility within the framework of UK Power Networks payroll procedures and payroll best practice
* Able to develop payroll policies and procedures to ensure best practices are maintained
Principal Accountabilities:
* Run and develop reports from SAP to meet auditing requirements
* Maintain SAP tables
* Ensure new SAP configuration and system upgrades are tested thoroughly to ensure no issues occur in the live system
Provide support to the rest of the team and the Payroll Supervisor to ensure that all payroll activities, including transactional processes, compliance activity and reporting processes are completed in a timely and efficient manner, including but not limited to:
Process the staff and pensioner payrolls which generate the payroll, costing and BACS files in line with the payroll timetable
Process statutory deductions including PAYE, National Insurance and Court Orders
Review payroll error log, exceptions and audit reports to ensure a compliant and accurate payroll
Reconcile monthly journals , third party payments and reconcile P35, P14’s to PAYE for HMRC year end
Answer enquiries via telephone and written correspondence in a timely professional manner
E-filing incoming / outgoing and end of year transactions to be run in line with statutory timescales
Prioritise your daily workload, so that the most business and employee critical activities are addressed
Contribute to the development of payroll systems and procedures
Train to an appropriate calibre to meet the needs of the role.
Be a trusted contact within the payroll team, delivering and advising on payroll issues and communicating effectively with employees, other team members and managers in order to ensure that service expectations are met
Contribute to service development and process improvement and participate in projects where required
Actively seek to protect the company from fraud and reckless overpayment
Manage payroll information in a manner which protects the employee’s data inline with Data Protection best practices
Note: this is not an exhaustive list of the responsibilities and activities that the job holder may be required to undertake.
Knowledge, Skills, Qualifications and Experience
* Extensive knowledge of SAP Reporting
* Knowledge of Query Manager 4
* Knowledge and experience of operating SAP payroll procedures and best practice including, but not limited to, PAYE, GAYE, SSP, SMP, SPP, SAP, NI, court orders, student loans, CSA orders and occupational sick and maternity pay
* Knowledge of payroll and company procedures and agreements
* Flexible approach, acting honestly and with integrity, maintaining confidentiality
* Ability to use MS Excel and MS Word to intermediate level
* Ability to work under pressure and meet deadlines
* Ability to exercise good judgment in recognising scope of authority
* Ability to work collaboratively in a team and on own initiative
* Ability to work to deadlines
* Quality focus / attention to detail
* Knowledge of SAP system including HR and payroll where appropriate (advantageous)
* Experience of working as part of a successful team
* Relationship management skills with the ability to communicate with tact and diplomacy
* Ability to communicate complex payroll matters clearly - both verbally and in writing with employees, team members and managers in order to ensure that service expectations are met
Key competencies and personal attributes:
Essential:
* Customer service focus
* Ability to maintain confidentiality
* Integrity
* Honesty
* Flexibility
Desirable:
* Organisational awareness
Health & Safety Responsibilities
Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment.
Employees are responsible for ensuring they fully understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and particularly where there are legal requirements, employees are responsible for understanding those impacts and the controls they must ensure are applied.
If in doubt ask
29/10/2018
SAP Payroll Reporting Analyst
Reporting to - Payroll Manager
Location - Crawley
Department - HR & COMMS
Reference Number - 43464
Employment Period - Permanent
Contract Type - Personal Contract
CiP / bonus - 5%
Salary Range - Dependent on skills and experience
Closing Date - 08/11/2018
We also offer :
Annual leave 25 days
Personal Pension Plan – Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
Tenancy Loan Deposit scheme
Tax efficient benefits: cycle to work scheme, childcare vouchers
Season ticket loan
Occupational Health support
Switched On – scheme providing discount on hundreds of retailers products.
Supplier discounts, such as O2, EE, Vauxhall cars, Universal tyres
Discounted access to sports and social clubs
Employee Assistance Programme.
Job Purpose:
To run and develop reports from SAP to meet auditing requirements in a timely and accurate manner, whilst complying with the Company’s policies and all statutory requirements.
Dimensions:
* Main working relationships
* Internal - local HR, audit, finance, legal, managers and employees
* External - HMRC, governmental and non-governmental organisations
* Decision making responsibility within the framework of UK Power Networks payroll procedures and payroll best practice
* Able to develop payroll policies and procedures to ensure best practices are maintained
Principal Accountabilities:
* Run and develop reports from SAP to meet auditing requirements
* Maintain SAP tables
* Ensure new SAP configuration and system upgrades are tested thoroughly to ensure no issues occur in the live system
Provide support to the rest of the team and the Payroll Supervisor to ensure that all payroll activities, including transactional processes, compliance activity and reporting processes are completed in a timely and efficient manner, including but not limited to:
Process the staff and pensioner payrolls which generate the payroll, costing and BACS files in line with the payroll timetable
Process statutory deductions including PAYE, National Insurance and Court Orders
Review payroll error log, exceptions and audit reports to ensure a compliant and accurate payroll
Reconcile monthly journals , third party payments and reconcile P35, P14’s to PAYE for HMRC year end
Answer enquiries via telephone and written correspondence in a timely professional manner
E-filing incoming / outgoing and end of year transactions to be run in line with statutory timescales
Prioritise your daily workload, so that the most business and employee critical activities are addressed
Contribute to the development of payroll systems and procedures
Train to an appropriate calibre to meet the needs of the role.
Be a trusted contact within the payroll team, delivering and advising on payroll issues and communicating effectively with employees, other team members and managers in order to ensure that service expectations are met
Contribute to service development and process improvement and participate in projects where required
Actively seek to protect the company from fraud and reckless overpayment
Manage payroll information in a manner which protects the employee’s data inline with Data Protection best practices
Note: this is not an exhaustive list of the responsibilities and activities that the job holder may be required to undertake.
Knowledge, Skills, Qualifications and Experience
* Extensive knowledge of SAP Reporting
* Knowledge of Query Manager 4
* Knowledge and experience of operating SAP payroll procedures and best practice including, but not limited to, PAYE, GAYE, SSP, SMP, SPP, SAP, NI, court orders, student loans, CSA orders and occupational sick and maternity pay
* Knowledge of payroll and company procedures and agreements
* Flexible approach, acting honestly and with integrity, maintaining confidentiality
* Ability to use MS Excel and MS Word to intermediate level
* Ability to work under pressure and meet deadlines
* Ability to exercise good judgment in recognising scope of authority
* Ability to work collaboratively in a team and on own initiative
* Ability to work to deadlines
* Quality focus / attention to detail
* Knowledge of SAP system including HR and payroll where appropriate (advantageous)
* Experience of working as part of a successful team
* Relationship management skills with the ability to communicate with tact and diplomacy
* Ability to communicate complex payroll matters clearly - both verbally and in writing with employees, team members and managers in order to ensure that service expectations are met
Key competencies and personal attributes:
Essential:
* Customer service focus
* Ability to maintain confidentiality
* Integrity
* Honesty
* Flexibility
Desirable:
* Organisational awareness
Health & Safety Responsibilities
Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment.
Employees are responsible for ensuring they fully understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and particularly where there are legal requirements, employees are responsible for understanding those impacts and the controls they must ensure are applied.
If in doubt ask
If you would like to work for an innovative, global leader at their UK Head Office in Addlestone and you are an experienced, degree educated Marketing Manager who wants to make a real difference then this could be the role for you.
Purpose:
To direct and control all marketing activities in the UK, Ireland and South Africa such as marketing communications B2B, B2C, product launches, product marketing, digital marketing, awareness / advocacy program and market research. To further develop and enhance the existing marketing strategy in line with corporate marketing direction and regional requirements. To manage all marketing plans and be accountable for the marketing budget.
Marketing:
* Drive the execution of value added programmes, differentiated from competitors to enhance the customer experience in line with company experience pathway model, Entice, Enter, global and regional strategies.
* Further develop, review and update a deep and strategic understanding of the company's clients and funding landscape, including but not limited to tenders, specialised commissioning for product portfolio, and proactive engagement with market.
* Prepare and deliver presentations at both national and local meetings as required / directed.
* Determine areas of influence for organisation and take active steps to secure funding in order to expand the market (prebranding).
* Responsible for integrated marketing activities and campaign execution that drive awareness, education and growth to the consumer audience.
* Oversee all marketing communications activities and projects including the management of local and international events, websites, social media management and campaign management.
* Ensure information flow with distributors and all internal stakeholders in UK/IRE/SA and EMEA.
* Responsible for NPL process / calls / activities / tasks including the collection and dissemination of relevant information to the country teams.
* Develops annual product programs / lifecycle management campaigns, including launch plans and promotional campaigns with clear success/failure measures, and implementation, in close collaboration with regional marketing and UK sales team.
Market Research:
* Competitive analysis (identifying market trends, opportunities and threats) in collaboration with Regional Marketing.
* Collaboratively work with EMEA Marketing and Global Marketing on developing and deploying market research, especially the support of the execution on national level.
* Liaise on a regular basis with management team, sales teams, regional marketing and clinical technical to ensure information flow on customer needs and competition.
* Observe the UK/Ireland landscape, especially initiatives, plans (consolidation), and influence of administration and buying groups.
Marketing Strategy:
* Develop a country marketing strategy / plan in line with the regional and global marketing strategy including implementation and monitoring. This is to be developed in conjunction with the General Manager and the rest of the management team.
* Responsible for business intelligence and business development in order to drive growth across countries and product lines.
* Responsibility for the UK/Ireland Advocate Programme.
* Identify and build relations with marketing agencies.
* Build relations with external partners
Management:
* Manage the Marketing team in line with our core values to meet the needs of the business.
* Work closely with the General Manager to develop the strategic plans for each market to drive growth in line with global and regional strategies.
* Monitor and coach the marketing team to deliver the strategic business objectives and achieve the highest level of customer satisfaction.
* Develop and manage the marketing budget for region.
* Contribute to the pricing strategy, in relation to competitors.
* To ensure effectiveness of marketing spend and institute means to monitor effectiveness of spend.
* Apply the budget strategically within the markets to drive growth
* Provide training and induction support to all temporary and permanent members of staff
* Monitor and control consultancy agreements and business value to drive efficiency savings whilst supporting the business overall requirements and objectives.
* Work within the companies Customer Relationship and Code of conduct Policies.
* Participate as member in the EU Marketing Manager Team.Qualifications/Experience:
Qualifications/Experience:
Minimum
* Education: University degree in marketing/scientific/engineering discipline with postgraduate business qualification or degree in business with very good technical understanding.
* 7+ years of marketing / product management.
* Experience in life science/medical industry.
* Sales experience.
* IT Skills: MS Office (advanced) ERP-Software
* Soft Skills:
* Good interpersonal and relationship building skills in intercultural context.
* Strong communication and presentation skills.
* Excellent verbal and written communication skills
09/09/2016
If you would like to work for an innovative, global leader at their UK Head Office in Addlestone and you are an experienced, degree educated Marketing Manager who wants to make a real difference then this could be the role for you.
Purpose:
To direct and control all marketing activities in the UK, Ireland and South Africa such as marketing communications B2B, B2C, product launches, product marketing, digital marketing, awareness / advocacy program and market research. To further develop and enhance the existing marketing strategy in line with corporate marketing direction and regional requirements. To manage all marketing plans and be accountable for the marketing budget.
Marketing:
* Drive the execution of value added programmes, differentiated from competitors to enhance the customer experience in line with company experience pathway model, Entice, Enter, global and regional strategies.
* Further develop, review and update a deep and strategic understanding of the company's clients and funding landscape, including but not limited to tenders, specialised commissioning for product portfolio, and proactive engagement with market.
* Prepare and deliver presentations at both national and local meetings as required / directed.
* Determine areas of influence for organisation and take active steps to secure funding in order to expand the market (prebranding).
* Responsible for integrated marketing activities and campaign execution that drive awareness, education and growth to the consumer audience.
* Oversee all marketing communications activities and projects including the management of local and international events, websites, social media management and campaign management.
* Ensure information flow with distributors and all internal stakeholders in UK/IRE/SA and EMEA.
* Responsible for NPL process / calls / activities / tasks including the collection and dissemination of relevant information to the country teams.
* Develops annual product programs / lifecycle management campaigns, including launch plans and promotional campaigns with clear success/failure measures, and implementation, in close collaboration with regional marketing and UK sales team.
Market Research:
* Competitive analysis (identifying market trends, opportunities and threats) in collaboration with Regional Marketing.
* Collaboratively work with EMEA Marketing and Global Marketing on developing and deploying market research, especially the support of the execution on national level.
* Liaise on a regular basis with management team, sales teams, regional marketing and clinical technical to ensure information flow on customer needs and competition.
* Observe the UK/Ireland landscape, especially initiatives, plans (consolidation), and influence of administration and buying groups.
Marketing Strategy:
* Develop a country marketing strategy / plan in line with the regional and global marketing strategy including implementation and monitoring. This is to be developed in conjunction with the General Manager and the rest of the management team.
* Responsible for business intelligence and business development in order to drive growth across countries and product lines.
* Responsibility for the UK/Ireland Advocate Programme.
* Identify and build relations with marketing agencies.
* Build relations with external partners
Management:
* Manage the Marketing team in line with our core values to meet the needs of the business.
* Work closely with the General Manager to develop the strategic plans for each market to drive growth in line with global and regional strategies.
* Monitor and coach the marketing team to deliver the strategic business objectives and achieve the highest level of customer satisfaction.
* Develop and manage the marketing budget for region.
* Contribute to the pricing strategy, in relation to competitors.
* To ensure effectiveness of marketing spend and institute means to monitor effectiveness of spend.
* Apply the budget strategically within the markets to drive growth
* Provide training and induction support to all temporary and permanent members of staff
* Monitor and control consultancy agreements and business value to drive efficiency savings whilst supporting the business overall requirements and objectives.
* Work within the companies Customer Relationship and Code of conduct Policies.
* Participate as member in the EU Marketing Manager Team.Qualifications/Experience:
Qualifications/Experience:
Minimum
* Education: University degree in marketing/scientific/engineering discipline with postgraduate business qualification or degree in business with very good technical understanding.
* 7+ years of marketing / product management.
* Experience in life science/medical industry.
* Sales experience.
* IT Skills: MS Office (advanced) ERP-Software
* Soft Skills:
* Good interpersonal and relationship building skills in intercultural context.
* Strong communication and presentation skills.
* Excellent verbal and written communication skills
Jobs - Frequently Asked Questions
Use the location filter to find IT jobs in cities like London, Manchester, Birmingham, and across the UK.
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