Technical Support Engineer

Technical Support Engineer

Location - Farnborough

Hybrid working

I'm looking for a Technical Support Engineer to join a team in Farnborough.

If you're someone who loves solving technical problems, enjoys working with people, and takes pride in delivering excellent service - this could be a great fit. You'll play a key role in supporting our clients, diagnosing and resolving issues, and keeping systems running smoothly.

What You'll Be Doing

• Diagnosing and troubleshooting technical issues across hardware, software, and networks.
• Talking customers through solutions and providing clear, professional support.
• Following up to make sure every issue is properly resolved.
• Working closely with our Customer Service and Field teams to deliver a fast, efficient response.
• Helping to improve how we work by sharing ideas and best practices.

What I'm Looking For

• Experience in a technical support or similar IT role.
• Knowledge of networking, cloud, security, or data centre technologies.
• Some understanding of HTML, CSS, and JSON is a bonus.
• Strong communication and problem-solving skills.
• Someone who's motivated, calm under pressure, and passionate about great customer service.
• You'll also need to be able to obtain security clearance (details provided during the process).

Why Join?

You'll be part of a team that values openness, collaboration, and continuous learning.

If you want to work with leading technology, make a genuine impact for clients, and grow your career in a supportive environment - I'd love to hear from you.