61 jobs found

Empower transformation. Elevate your career. Be part of the best. Step into a Senior Expert role in SAP SuccessFactors where you'll design next-generation HR solutions, drive large-scale business transformation, and help shape the future of an award-winning global practice. As the top global SuccessFactors partner, you'll have the opportunity to deliver high-impact projects, collaborate with leading organisations across industries, and influence how businesses empower their people. Join a team that champions innovation, excellence, and growth. You'll gain access to the latest SAP technologies, continuous professional development, and a collaborative culture that values creativity, initiative, and ambition. Candidates must be able to work in the UK without restrictions The Role at a Glance: SAP SuccessFactors Senior Expert - Talent Management Home Working / Occasional Visits to Office and Client Sites as Required Up to £105,000 per annum Plus Benefits Permanent - Full Time Product / Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: We are a global SAP Platinum Partner with over 9,000 SAP experts across 29 countries. We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function. We take care of our customers' solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. Your Day-to-Day Responsibilities will include: • Own end-to-end delivery of complex, multi-stream SuccessFactors programmes, ensuring flawless execution, strategic alignment, and exceptional client outcomes. • Act as the senior SuccessFactors SME, steering engagements from discovery and design through to deployment, adoption, and post-go-live excellence. • Deliver strategic advisory and roadmap leadership, driving best practices, solution optimisation, and maximum ROI for client investments. • Lead cross-functional global teams - spanning functional, technical, and offshore resources - to ensure precision delivery and strong governance. • Build and nurture trusted C-level relationships, influencing key stakeholders to accelerate transformation and embed innovation. • Champion business growth through compelling client presentations, RFP leadership, solution design, and commercial strategy. • Drive continuous innovation, identifying opportunities for automation, process improvement, and emerging SAP technology adoption. • Empower internal teams through mentorship, coaching, and knowledge-sharing, strengthening collective capability. • Represent our organisation as a thought leader - shaping the market through events, webinars, whitepapers, blogs, and SAP community engagement. About you: • 8+ years of SAP HCM / SuccessFactors experience, with deep, hands-on expertise across at least two core modules: o Compensation & Variable Pay o Learning Management System (LMS) o Performance & Goals o Succession & Development • Cross-functional fluency across modules such as Employee Central, Talent Intelligence Hub, and Recruitment & Onboarding. • Proven track record of leading multiple end-to-end SuccessFactors implementations - including large-scale, multi-country deployments. • SAP Certified Professional, with additional certifications across complementary SuccessFactors modules. • Extensive experience in data migration, integrations (SAP BTP, middleware), and advanced People Analytics (People Stories / Stories in People Analytics). • Strong command of SuccessFactors implementation methodology, driving full project lifecycles with disciplined risk and issue management. • Strategic leader and trusted advisor, skilled at influencing senior stakeholders and driving alignment across complex programmes. • Commercially astute, with hands-on experience in pre-sales, business case creation, and solution design. • Exceptional communicator and facilitator, adept at translating technical complexity into clear, actionable business insight. • Innovation-focused, continuously exploring new HR tech trends and SAP roadmap opportunities to enhance value delivery. • People developer and mentor, known for coaching teams and building high-performance delivery cultures. • Proactive and outcome-driven, excelling in fast-paced, client-facing environments with multiple competing priorities. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Head of Engineering - Cloud, IT Infrastructure & Security IT Solution Provider MSP - Berkshire £75,000 - £85,000 + Benefits Do you want to grow as a strategic technology leader and build a technology practice at a leading solution provider/MSP? Do you want an opportunity to further your career inside a well-respected Microsoft Gold partner? Do you want to work with a business that values collaboration, offers flexibility, and invests in your professional development? Are you based in Berkshire, Middlesex, Hampshire, Hertfordshire, Buckinghamshire, Oxfordshire or Surrey and commutable daily to Maidenhead? *You MUST have managed or led an engineering team at a Cloud & IT Infrastructure Solution Provider/MSP previously* Fantastic opportunity to take hold of, own and drive forward a technical division of a hugely exciting and rapidly growing IT Solutions and Services Provider/MSP. This is your opportunity to put your stamp and leadership on a technology function, strengthen technical delivery, innovation, and align engineering excellence with business growth. The Head of Engineering is responsible for providing strategic leadership and technical direction across the organisation's core engineering disciplines - including Security, Cloud, & IT Infrastructure. Overseeing a team of around 12, including the Security and Cloud Tech Engineering Managers. Acting as both a technical authority and a people leader, the Head of Engineering will bridge the gap between engineering execution and executive strategy. The successful candidate will drive scalability, security, and operational excellence, while developing high-performing teams and fostering a culture of continuous improvement. Proven experience in a senior engineering leadership role (Head of Engineering, Director of Engineering, or Head of Technology). Strong technical background across Microsoft Cloud, Security, and Infrastructure. Demonstrated success leading multi-disciplinary teams in cloud-first or hybrid environments. Experience working within an MSP or large-scale enterprise environment. Strategic thinker with the ability to translate technology direction into tangible business outcomes. Hands-on understanding of Azure, Microsoft 365, cloud security, modern infrastructure, and automation (CI/CD). Excellent leadership and stakeholder management skills, with the ability to communicate technical strategy to both technical and non-technical audiences. Strong understanding of IT governance, compliance, and risk management frameworks (eg, ITIL). Demonstrable experience managing budgets, resources, and cross-functional initiatives. This is a truly great role where you will have the autonomy to lead and build world-class engineering capability, driving transformation across the organisation as part of the Senior Leadership Team. *You MUST have managed or led an engineering team at a Cloud & IT Infrastructure Solution Provider/MSP previously* If this sounds like you Apply now or call Tim Davey for a quick response.

2nd Line Support Engineer Bechtle are Europe's leading IT solution as service provider. As a 2nd line support engineer, you will be responsible for working as part of a larger team of engineers to provide solutions, support and services to our customers. Job Role Responsibilities Provide 2nd line technical support for all customers Ensure customer incidents are resolved as quickly as possible (on and off-site) Take responsibility and exceed department Service Level Agreements Work closely with 1st and 2nd line technical support and other field engineers to ensure a high level of communications is maintained Provide technical guidance to the helpdesk team and field engineers Create and maintain strong relationships with other business units Ensure that customer and office solutions equipment/goods are installed to appropriate standards and industry best practice Provide occasional support of managed services operations, including involvement of weekend tasks Provide assistance to service team for technical design, implementation and support of customer incidents and projects Undertake customer audits and create appropriate documentation Create and maintain suitable customer infrastructure / service documentation Assist with the planning of internal and customer project work Accountable for the change control process and the upkeep of digital records Ensure that each service incident or installation is tested as per the client's sign off process and that this information is stored correctly Assist in the training and development of service helpdesk staff and field engineers Work under own initiatives as part of the service team to ensure high quality support to clients Undertake tasks identified by service helpdesk, service team leader or technical manager Undertake any other duties as required, which are deemed necessary to satisfy the needs of the Bechtle Ensure incident information is recorded accurately and in a timely manner Ensure jobsheets are accurate and completed daily Keep appraised of new and emerging technologies Seek and highlight additional opportunities whilst reviewing customers infrastructures Suggest improvements for the on-going development of the service department Job Requirements Excellent customer communication skills Can work on own intuitive. Good written skills on job reporting and documentation. What we offer Hybrid Working (3 days in / up to 2 days remote if required, after probation which is 3 months) Salary £30,000 - £35,000 Depending on experience Location - close to the centre of Northampton with a modern, up to date living space Culture - Social events, Supportive, Fun, Hard working o Perks - Incentives (holidays, vouchers, lunches, spot prizes) Top of the range technology in office and for home working (laptops, screens, latest iPhone, etc) Subsidised health care/medical benefits Annual Leave - 25-30 days plus B.H's + optional 2 weeks unpaid. Increases with time spent o Progression Plan - training & mentor programme. Experience Minimum 2 years' experience in a role of supporting servers, networks, printers, PC's and applications. Proven experience of enterprise / mainstream technologies and applications primarily focused on Microsoft front/backend products as well as anti-virus and backup platforms and operations. Experience with other enterprise / mainstream technologies and applications such as Citrix, VMware and Cisco are desirable. Relevant experience of managing, maintaining, and supporting peripheral equipment including routers, switches, hubs, UPS's, printers etc o Industry recognised accreditations such as MCP, MCSA, MCSE, CCA, CCNA are highly desirable. Reports to: Service Desk Team Leader

Job Title: Head of Cyber Security Salary: £82,000 - £95,000 Location: London Key Skills: Cyber Security Strategy & Governance, Incident Response & Risk Management, Stakeholder & Board-Level Communication, Leadership & Team Development We are seeking a highly experienced Head of Cyber Security to lead the delivery of a best-in-class security posture within a large, complex public sector organisation. This is a senior, business-critical position with responsibility for all aspects of information security. The successful candidate will ensure the organisation achieves and maintains compliance with public sector and healthcare-specific standards, while also driving operational excellence across the enterprise. You will work closely with internal teams to safeguard staff, service users, and wider stakeholders from cyber risk. Protecting critical health services from evolving threats is a top priority, and this role plays a central part in ensuring robust security measures are in place. Reporting directly to the Director of Digital Services, the Head of Cyber Security will be a core member of the senior digital leadership team. You will oversee the development, implementation and governance of information security across the organisation, spanning infrastructure, applications, medical devices, communications, and policy frameworks. Key Duties & Responsibilities Lead the development and delivery of a comprehensive cyber security strategy across both corporate and clinical areas. Oversee the organisation's information security portfolio, including compliance frameworks, risk assessments, and threat intelligence. Provide active leadership for all aspects of cyber security covering infrastructure, applications, and clinical technology. Ensure business operations remain secure and resilient, embedding security at the heart of service delivery. Maintain an up-to-date understanding of the sector's cyber threat environment and adapt strategies accordingly. Establish, enhance and enforce operational procedures aligned with recognised standards and best practices. Contribute security expertise to major transformation projects, ensuring risks are identified and mitigated. Promote a culture of security awareness across the organisation, communicating risks and best practices effectively to staff at all levels. Brief the Board, Executive Team, and senior stakeholders on cyber security status, risks, and performance. Partner with the Director of Digital Services to shape long-term strategy and ensure the organisation meets the expectations of a critical public sector healthcare provider. Person Specification Essential Qualifications & Experience Strong background in cyber security, with extensive experience in managing security operations, policies, and risk management. Demonstrable knowledge of security standards, frameworks and compliance (e.g. ISO 27001, NIST, Cyber Essentials Plus). Proven experience in developing and delivering cyber security strategies within complex organisations. Hands-on expertise across infrastructure, applications, and cloud environments. Track record of leading incident response, threat detection and vulnerability management activities. Strong leadership and stakeholder management skills, with the ability to engage senior executives, boards, and technical teams alike. Experience influencing and embedding a culture of cyber awareness across diverse teams. Clear communication and presentation skills, with the ability to explain technical concepts to non-technical audiences. Desirable Qualifications & Experience Professional certifications such as CISSP, CISM, CISA, or equivalent. Prior experience working in the public sector or other highly regulated environments. Experience working with third-party vendors, suppliers and managed security services. Knowledge of security requirements for operational or clinical technologies (e.g. IoT, medical devices, OT security). Experience contributing to organisational strategy beyond purely technical delivery. Personal Attributes Strategic thinker with the ability to also operate hands-on when required. Collaborative leadership style with excellent influencing and negotiation skills. Highly motivated and resilient, with a proactive and pragmatic approach to problem solving. Ability to remain calm and decisive under pressure. A strong leader who is also approachable, credible, and trusted. Ambitious and forward-looking - this role could suit an established cyber security leader, or an experienced senior manager ready to step up into a "Head of" role. Job Title: Head of Cyber Security Salary: £82,000 - £95,000 Location: London Key Skills: Cyber Security Strategy & Governance, Incident Response & Risk Management, Stakeholder & Board-Level Communication, Leadership & Team Development Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

Empower transformation. Elevate your career. Be part of the best. Step into a Senior Expert role in SAP SuccessFactors where you ll design next-generation HR solutions, drive large-scale business transformation, and help shape the future of an award-winning global practice. As the top global SuccessFactors partner, you ll have the opportunity to deliver high-impact projects, collaborate with leading organisations across industries, and influence how businesses empower their people. Join a team that champions innovation, excellence, and growth. You ll gain access to the latest SAP technologies, continuous professional development, and a collaborative culture that values creativity, initiative, and ambition. Candidates must be able to work in the UK without restrictions The Role at a Glance: SAP SuccessFactors Senior Expert Talent Management Home Working / Occasional Visits to Office and Client Sites as Required Up to £105,000 per annum Plus Benefits Permanent - Full Time Product / Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: We are a global SAP Platinum Partner with over 9,000 SAP experts across 29 countries. We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function. We take care of our customers solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. Your Day-to-Day Responsibilities will include: • Own end-to-end delivery of complex, multi-stream SuccessFactors programmes, ensuring flawless execution, strategic alignment, and exceptional client outcomes. • Act as the senior SuccessFactors SME, steering engagements from discovery and design through to deployment, adoption, and post-go-live excellence. • Deliver strategic advisory and roadmap leadership, driving best practices, solution optimisation, and maximum ROI for client investments. • Lead cross-functional global teams - spanning functional, technical, and offshore resources - to ensure precision delivery and strong governance. • Build and nurture trusted C-level relationships, influencing key stakeholders to accelerate transformation and embed innovation. • Champion business growth through compelling client presentations, RFP leadership, solution design, and commercial strategy. • Drive continuous innovation, identifying opportunities for automation, process improvement, and emerging SAP technology adoption. • Empower internal teams through mentorship, coaching, and knowledge-sharing, strengthening collective capability. • Represent our organisation as a thought leader - shaping the market through events, webinars, whitepapers, blogs, and SAP community engagement. About you: • 8+ years of SAP HCM / SuccessFactors experience, with deep, hands-on expertise across at least two core modules: o Compensation & Variable Pay o Learning Management System (LMS) o Performance & Goals o Succession & Development • Cross-functional fluency across modules such as Employee Central, Talent Intelligence Hub, and Recruitment & Onboarding. • Proven track record of leading multiple end-to-end SuccessFactors implementations - including large-scale, multi-country deployments. • SAP Certified Professional, with additional certifications across complementary SuccessFactors modules. • Extensive experience in data migration, integrations (SAP BTP, middleware), and advanced People Analytics (People Stories / Stories in People Analytics). • Strong command of SuccessFactors implementation methodology, driving full project lifecycles with disciplined risk and issue management. • Strategic leader and trusted advisor, skilled at influencing senior stakeholders and driving alignment across complex programmes. • Commercially astute, with hands-on experience in pre-sales, business case creation, and solution design. • Exceptional communicator and facilitator, adept at translating technical complexity into clear, actionable business insight. • Innovation-focused, continuously exploring new HR tech trends and SAP roadmap opportunities to enhance value delivery. • People developer and mentor, known for coaching teams and building high-performance delivery cultures. • Proactive and outcome-driven, excelling in fast-paced, client-facing environments with multiple competing priorities. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Cyber Capability Centre Delivery Lead Location: Remote with occasional onsite visits and quarterly team sessions (Preston or local site) Term: 6 months initially Rate: £45.46 per hour umbrella, circa £336.40 per day, inside IR35 Please note successful candidate must go through a BPSS check and be able to obtain government security clearance About the Role The Cyber Capability Centre Delivery Lead plays a key role in delivering new cyber capabilities, system upgrades, and improvements across enterprise-managed systems and services. Reporting to the Cyber Capability Centre Delivery Manager, you will oversee the full delivery lifecycle planning, governance, execution, and closure ensuring that cyber initiatives are delivered effectively, efficiently, and in alignment with business and security objectives. You ll coordinate multidisciplinary delivery teams, manage third-party partners, and work closely with senior stakeholders to ensure that new cyber capabilities strengthen enterprise resilience and align with strategic priorities. Key Responsibilities Lead and manage the delivery of small to medium-sized cyber security change projects with high business impact. Translate business and cyber security requirements into actionable delivery plans, milestones, and resource schedules. Coordinate multi-disciplinary teams across Cyber, IT, and Business functions, ensuring collaboration and accountability. Apply governance, assurance, and delivery frameworks to manage cost, schedule, quality, and risk. Manage and forecast delivery budgets, taking corrective action on overspends or variances. Identify and communicate project risks, issues, dependencies, and opportunities. Engage with suppliers, vendors, and partners to ensure efficient and compliant delivery. Capture lessons learned and drive continuous improvement in delivery practices. Support the Capability Centre Manager in developing team capability, mentoring staff, and fostering a culture of improvement. Ensure that all delivery activities align with cyber strategy, governance, and compliance standards. Technical Knowledge & Experience Proven experience delivering IT or cyber security projects or capability enhancements in complex environments. Strong understanding of cyber security principles, controls, and frameworks (e.g. NIST, ISO 27001, CIS). Experience working with DevOps tools and practices (e.g. JIRA, Confluence, Azure DevOps). Familiarity with enterprise security domains such as identity management, cloud security, network defence, vulnerability management, or security operations. Demonstrated ability to work within structured governance and change control frameworks . Experience managing third-party suppliers and delivery partners. Strong knowledge of project delivery methodologies : PRINCE2 , APM PMQ , Agile/Scrum , or Hybrid delivery models. Understanding of ITIL and service management principles. Experience applying Change Management and Lean Six Sigma techniques is beneficial. Skills & Attributes Excellent leadership, stakeholder management, and communication skills. Strong analytical, problem-solving, and decision-making capabilities. Highly organized, adaptable, and able to manage multiple concurrent deliverables. Skilled at influencing stakeholders across technical and non-technical domains. Demonstrated ability to drive outcomes in complex, cross-functional environments. Committed to continuous improvement and professional development. Can-do attitude with strong ownership and accountability. Qualifications Degree in Information Technology, Cyber Security, Engineering, or a related field. Formal project management training: PRINCE2 Practitioner , APM PMQ , or Agile Project Management . Additional certifications desirable: ITIL , Lean Six Sigma , Change Management , CISSP , CISM , or CompTIA Security+ . Please note applications are likely to close soon so please act quickly if you would like to be considered.

Calling A-Players, Trailblazers, and Sales Game-Changers! Ready to Sell Smarter, Not Harder? Ready to scale your career? If you re an expert in growing client accounts and closing deals that matter, and you're itching for a sales environment that actually lives up to the hype - this is your moment. At COOLSPIRiT , we don t do ordinary. We re powering some of the UK s biggest names with next-level data and infrastructure solutions, and we re looking for a savvy Account Manager ready to make their mark. Big deals. Big rewards. Real impact. Let s go. - The Role at a Glance: Sales Account Manager Chesterfield, Derbyshire £30,000 £45,000 Base £60,000 - £90,000 OTE Plus Accelerators, Bonus, Pension, Health & More Business: COOLSPIRiT - UK s largest Commvault Solution Provider Partner. Leader in data management and business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background / Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber, Managed Services. Who we are: At COOLSPIRiT (acquired by Databaracks), we re on a mission to redefine sales leadership. For over 25 years, we ve powered the UK s top organisations with state-of-the-art data management and security solutions. Now, we re looking for a dynamic Account Manager to join the team. We see our Account Managers as strategic partners to our clients not just salespeople. What We re All About: Born in Derbyshire, we ve spent decades earning the trust of the UK s most prominent organisations. Here at COOLSPIRiT : + Integrity, honesty, and mutual respect aren t buzzwords they re our backbone. + We don t just protect technology; we empower our clients to focus on their best work, no matter what challenges arise. + Our team thrives on camaraderie, innovation, and a "get stuck in" attitude that s second to none. The Sales Account Manager Opportunity: This isn t about filling a role - it s about writing your legacy. Here s what your day looks like: Strengthen Client Relationships: Be the go-to champion for our clients! Keep them engaged and satisfied by managing contract renewals, aligning pricing, and staying one step ahead to tackle churn risks proactively. Drive Upselling & Cross-Selling: Spot opportunities to elevate client success! Expand their product use, introduce impactful new services, and deliver proposals that genuinely make a difference. Be the Relationship Architect: Own your client relationships! Resolve issues swiftly, lead regular business reviews, and ensure every interaction aligns with their goals and aspirations. Turn Leads into Wins: Team up with Sales Development to transition qualified leads into lasting partnerships. Handle seamless handoffs, conduct discovery sessions, and seal the deal with confidence. Strategise for Success: Craft game-changing account plans to drive growth. Maintain crystal-clear pipelines, forecast accurately, and keep our CRM impeccably up to date. Hit (and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination. Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals. Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor competitor moves, track industry trends, and share insights that help shape our product and strategy. Ensure Accuracy & Compliance: Stay detail-focused with seamless billing, precise documentation, and full compliance with company policies to keep everything running like clockwork. - Are You Our Perfect Fit? You Speak Fluent Tech: From IT and SaaS to Cloud, Cybersecurity, and Managed Services you don t just talk the talk; you know the lingo, live the trends, and thrive in the fast-paced world of technology! Take Ownership of Success: You don t just meet targets you surpass them. With a proven record of driving renewals and expanding accounts, you treat every client like your own business, delivering results that matter. Think Strategically: You thrive on seeing the big picture. By understanding the unique needs of each account, you design tailored solutions that create lasting value and drive long-term growth. Masterful Communicator & Collaborator: Your ability to connect with clients and internal teams builds trust, accelerates progress, and ensures everyone stays aligned on achieving shared goals. Driven by Growth: You re always evolving. Whether it s through new insights, market trends, or client feedback, you constantly refine your strategies to stay ahead and deliver even greater impact. Salary & Rewards: + Competitive Earnings: Up to £45k base + commission that rewards your brilliance. + Personal Growth: Training, mentorship, and advanced resources to help you become the best version of yourself. + Make Your Mark: Shape the future of our sales function while working alongside a passionate and supportive leadership team. This is more than just another sales role - it s your chance to own a portfolio, build deep client partnerships, and shape the future of a top-tier tech business. You bring the ambition, strategy, and hustle, we ll bring the platform, product, and backing to help you thrive. So, are you in? Hit Apply now and let s start the conversation that could change everything. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Voice solutions architect delivering end-to end project management, design and implementation of enterprise voice solutions including IVR, cloud based contact centers and intelligent call routing. Consulting with all business functions to deliver cost effective, user centric solutions. Skilled in stakeholder engagement, vendor coordination, and translating business requirements into robust technical solutions, whilst adhering to strict regulatory requirements pharmaceutical standards. Migration of contact centers from Legacy platforms to Genesys cloud solutions Disentanglement of Consumer Healthcare voice services to comprising of design, project management and implementation of new solutions for shared services, contact center and corporate voice applications. Integration of Salesforce and ServiceNow CRM solutions with Genesys cloud contact center. Development of Customer Experience Solutions business within the UK, Ireland and Europe for existing and new multi national client accounts. Selling a range of services within the Customer Experience Solutions portfolio including: Contact Centre Access (CCA) - Inbound geographic/non geographic access numbers and management portal. Hosted services: Network Interactive Voice Response (N-IVR), Network Contact Manager (NCM) based on Genesys Voice Portal and Cisco ICM technologies. Cloud services: Flexible Contact Centre (FCC) based on Enghouse and Managed Contact Center (MCC) based on Cisco and Genesys technology platforms. Dedicated/Tailored services: Managed Contact Centre Premium (MCCP) based on Cisco UCCE/UCCX, Avaya ACM/AACC/Elite and Genesys technology platforms. Consistently meeting and exceeding targets year on year Forged business relationships and development through Channel & Partners Pipeline development to ensure future revenue growth and pull through business with qualified opportunities. Delivery of presentations/marketing collateral to raise awareness and updates on Customer Contact Solutions both internally and externally. Hybrid: 2 days/week onsite in London

Purpose of the Job: Design, build, and maintain robust data systems and pipelines that support data storage, processing, and analysis on the Cloud. Work with large datasets, ensuring data quality, scalability, and performance, while collaborating. closely with data scientists, analysts, and other engineering teams to understand their data needs and provide them with high-quality, accessible data. They are responsible for ensuring that the underlying data infrastructure supports the organizations broader data and business goals, enabling more effective data-driven decision-making. Key Accountabilities: Design and implement scalable, efficient, and secure data architectures, ensuring optimal data flow across systems in order to achieve high service levels of support, maintenance and development You will own development and change projects to ensure requirements are met in the most cost-effective manner while minimising associated risk to expected standards. Responsibly for cloud data platform development, data modelling, shaping and technical planning You will be a mentor among the owning decision making and evaluation of requirement suitability, facilitate reliable estimates, technical project management, stakeholder management with a project Ensure that resource requirements are understood and planned/estimated effectively against demand, including identification of additional temporary resource capability within projects Maintain appropriate process procedures, compliance and service level monitoring, performance reporting and vendor management. Implementing best practices around data security, privacy, and compliance for the teams compliance with cyber security and data protection and supporting along with BI lead Strong stakeholder management will be required for maintaining relationships with our business users to clarify and influence requirements. Including liaising with internal business departments and functions to manage the service level expected from the data team. Collaborating with external organisations and third-party software/service suppliers for ongoing support, maintenance and development of systems. You will be able to demonstrate you are quality focused to ensure that they solutions are built to an appropriate standard whilst being balanced with a drive to deliver against tight deadlines. Support in developing and implementing best practices and process across the team along with BI lead. Influence the evolution of business and system requirements and contribute to the design of technical solutions to feed a delivery pipeline that increasingly employs Agile methods such as SCRUM and Kanban You will be required to develop unit tested code and then support test cycles including post implementation validation. You will be required to contribute to the transition into service and ongoing support of the applications in the area which provides the opportunity to reduce technical debt and rationalise our technical footprint Mentor data engineers, supporting their professional growth and development Outcome, Results and Key Performance Indicators: Delivery of projects to expected timely, cost and quality standards Excellent levels of application availability and resilience as required by business operations. Necessary governance and control requirements defined - design, code and test standards and guidelines. Ensure data systems comply with necessary governance and control requirements. Internally-developed data solutions are fit for purpose and fit correctly within the data architecture. Built and tested to user requirements, performing to defined performance and capacity requirements. Company data is secure, accurate, maintained and available according to requirements. Technical risks and issues correctly mitigated and managed on Projects and Production support. High quality software delivered in to production - zero critical and high defects before production release. Dimensions of Job: This role is part of a well-established data team, the role offers a great opportunity for the right candidate to hone their modern data management skills in a friendly and supportive environment. This role requires attendance to a Leeds based office as often as needed with a minimum 2 days a week. Able to work effectively as part of a remote team. A great opportunity for a motivated data engineer seeking a new opportunity with a friendly, newly formed data team and able to contribute to the team's growth with their technical expertise Key Relationships: Internal: Wider technical teams (including apps, test, dev ops and more), Project managers, business SME's, data teams and communities , Data scientists, BI Lead, Head of Data External: software & service suppliers, consultants. Knowledge and Skills: Knowledge - Broad data management technical knowledge so as to be able to work across full data cycle. - Proven Experience working with AWS data technologies (S3, Redshift, Glue, Lambda, Lake formation, Cloud Formation), GitHub, CI/CD - Coding experience in Apache Spark, Iceberg or Python (Pandas) - Experience in change and release management. - Experience in Database Warehouse design and data modelling - Experience managing Data Migration projects. - Cloud data platform development and deployment. - Experience of performance tuning in a variery of database settings. - Experience of Infrastructure as code practises. - Proven ability to organise and produce work within deadlines. Skills - Good project and people management skills. - Excellent data development skills. - Excellent data manipulation and analysis skills using a variety of tools including SQL, Phyton, AWS services and the MSBI stack. - Ability to prioritise and be flexible to change those priorities at short notice. - Commercial acumen. - Able to demonstrate a practical approach to problem solving. - Able to provide appropriate and understandable data to a wide ranging audience. - Well-developed and professional communication skills. - Strong analytical skills - ability to create models and analyse data in order to solve complex problems or reinforce commercial decisions. - Able to understand business processes and how this is achieved/influenced by technology. - Must be able to work as part of a collaborative team to solve problems and assist other colleagues. - Ability to learn new technologies, programs and procedures. Technical Essentials: - Expertise across data warehouse and ETL/ ELT development in AWS preferred with experience in the following: - Strong experience in some of the AWS services like Redshift, Lambda,S3,Step Functions, Batch, Cloud formation, Lake Formation, Code Build, CI/CD, GitHub, IAM, SQS, SNS, Aurora DB - Good experience with DBT, Apache Iceberg, Docker, Microsoft BI stack (nice to have) - Experience in data warehouse design (Kimball and lake house, medallion and data vault) is a definite preference as is knowledge of other data tools and programming languages such as Python & Spark and Strong SQL experience. - Experience is building Data lake and building CI/CD data pipelines - A candidate is expected to understand and can demonstrate experience across the delivery lifecycle and understand both Agile and Waterfall methods and when to apply these. Experience: This position requires several years of practical experience in a similar environment. We require a good balance of technical and personal/softer skills so successful candidates can be fully effective immediately. - Proven experience in developing, delivering and maintaining tactical and enterprise data management solutions. - Proven experience in delivering data solutions using cloud platform tools. - Proven experience in assessing the impact of proposed changes on production solutions. - Proven experience in managing and developing a team of technical experts to deliver business outcomes and meet performance criteria. - Exposure to Energy markets, Energy Supply industry sector - Developing and implementing operational processes and procedures.

2nd Line Support Engineer Bechtle are Europe's leading IT solution as service provider. As a 2nd line support engineer, you will be responsible for working as part of a larger team of engineers to provide solutions, support and services to our customers. Job Role Responsibilities Provide 2nd line technical support for all customers Ensure customer incidents are resolved as quickly as possible (on and off-site) Take responsibility and exceed department Service Level Agreements Work closely with 1st and 2nd line technical support and other field engineers to ensure a high level of communications is maintained Provide technical guidance to the helpdesk team and field engineers Create and maintain strong relationships with other business units Ensure that customer and office solutions equipment/goods are installed to appropriate standards and industry best practice Provide occasional support of managed services operations, including involvement of weekend tasks Provide assistance to service team for technical design, implementation and support of customer incidents and projects Undertake customer audits and create appropriate documentation Create and maintain suitable customer infrastructure / service documentation Assist with the planning of internal and customer project work Accountable for the change control process and the upkeep of digital records Ensure that each service incident or installation is tested as per the client's sign off process and that this information is stored correctly Assist in the training and development of service helpdesk staff and field engineers Work under own initiatives as part of the service team to ensure high quality support to clients Undertake tasks identified by service helpdesk, service team leader or technical manager Undertake any other duties as required, which are deemed necessary to satisfy the needs of the Bechtle Ensure incident information is recorded accurately and in a timely manner Ensure jobsheets are accurate and completed daily Keep appraised of new and emerging technologies Seek and highlight additional opportunities whilst reviewing customers infrastructures Suggest improvements for the on-going development of the service department Job Requirements Excellent customer communication skills Can work on own intuitive. Good written skills on job reporting and documentation. What we offer Hybrid Working (3 days in / up to 2 days remote if required, after probation which is 3 months) Salary £30,000 - £35,000 Depending on experience Location - close to the centre of Northampton with a modern, up to date living space Culture - Social events, Supportive, Fun, Hard working o Perks - Incentives (holidays, vouchers, lunches, spot prizes) Top of the range technology in office and for home working (laptops, screens, latest iPhone, etc) Subsidised health care/medical benefits Annual Leave - 25-30 days plus B.H's + optional 2 weeks unpaid. Increases with time spent o Progression Plan - training & mentor programme. Experience Minimum 2 years' experience in a role of supporting servers, networks, printers, PC's and applications. Proven experience of enterprise / mainstream technologies and applications primarily focused on Microsoft front/backend products as well as anti-virus and backup platforms and operations. Experience with other enterprise / mainstream technologies and applications such as Citrix, VMware and Cisco are desirable. Relevant experience of managing, maintaining, and supporting peripheral equipment including routers, switches, hubs, UPS's, printers etc o Industry recognised accreditations such as MCP, MCSA, MCSE, CCA, CCNA are highly desirable. Reports to: Service Desk Team Leader

Senior Service desk Engineer - Jamf / MacOS Nottingham HQ £37,500 - £42,500pa (DOE) 26 days annual leave + bank holidays, Regular company socials Enhanced Maternity & Paternity, Access to HealthShield & Holiday Purchase Scheme & Electric Vehicle Scheme, Employee Discount on Technology Our Client: Jigsaw24 (Exclusive Recruitment Partnership CANDIDATE BRIEF: As a Senior Engineer within an established Managed Services Team, you will act as a 3rd Line escalation point, delivering expert support and resolution for complex incidents and service requests across a diverse customer base. KEY RESPONSIBILITIES: Deliver professional and effective responses to technical issues via telephone, video calls, and email, logging all work through the case lifecycle. Handle complex technical escalations through to resolution, resolving incidents and service requests within SLA targets. Proactive management of end-user environments, with a strong emphasis on Apple ecosystem technologies and enterprise device management using Jamf Pro. Manage workload effectively, balancing priorities with business needs. Follow and promote best practices, tools, and processes. Support team goals and contribute to service improvements. Share technical knowledge and coach other Support Engineers when needed. Share knowledge by creating and improving documentation. Identify recurring issues and opportunities to improve system reliability and customer satisfaction and produce reports of analysis on technical issues and trends. Follow ITIL best practises for Major Incident, Change Enablement and Problem Management. Stay up to date with current/emerging technologies particularly within the Apple and endpoint management space through ongoing self-development and training. SKILLS & EXPERIENCE: Previous experience in a similar Senior Service Desk Engineer , client facing role , within a managed services provider ( MSP ), VAR , etc, is essential. Apple : Hardware, software, Apple Business Manager (ABM) and Device Enrolment Program (DEP). Jamf : Jamf Protect, Jamf Pro API scripting, Jamf Pro for large-scale Mac deployments and management, Jamf integrations with Azure AD, Okta, Google Workspace, or LDAP. macOS : Bash and Zsh scripting for macOS automation, macOS security frameworks, FileVault, Gatekeeper, and System Integrity Protection. Experience with Mobile Device Management (MDM) best practices. Knowledge of compliance frameworks (e.g., CIS benchmarks, ISO, CE & CE+). Ability to enforce security baselines, monitor device health, and ensure patch compliance. Experience of Jamf School & Windows & InTune is desirable. UK resident with unrestricted right to work in the UK; please note that we cannot offer visa sponsorship for overseas candidates . DESIRABLE QUALIFICATIONS: Jamf 200/300 Certified Apple Device Support Apple Deployment and Management OUR CLIENT: After 6+ successful years of collaboration, we are delighted to announce Marmion is now Jigsaw24 s exclusive recruitment partner for all roles outside of their Media & Entertainment department! Jigsaw24 is a CRN award winning IT Reseller & Managed Service Provider, supplying hardware, software, and services to organisations across all sectors and of all sizes. Best known as Apple s largest reseller outside of Apple in the UK, their offering doesn t end there; their product & services portfolio includes a vast range leading technology brands, tailored solutions, and support packages alongside excellent customer service. Jigsaw24 is committed to the wellbeing of their employees and have developed an extensive benefits package to suit, including; Enhanced maternity & paternity leave, health & life cover, staff purchase cover for all things tech, travel to work loans & cycle to work scheme, biannual parties, milestone awards and more! With over 100 hires placed by Marmion across all teams and levels, we're focused on delivering a consistently high-quality candidate experience , grounded in the shared values of integrity, personal service, and a human-first mindset. If you feel you are suitable, please apply today by submitting your CV to (url removed). Alternatively, to discuss the opportunity further, please contact Alice McGlaughlin directly. Thank you for taking an interest in the role advertised. We'd like to confirm that each CV received is read thoroughly by a trained consultant; if your application is shortlisted then you will be contacted via telephone in the first instance. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the role. However, we endeavour to consider all applicants for future opportunities; should you wish to speak to the named consultant about your application, please contact us directly.

About the job Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Accenture Security helps organizations prepare, protect, detect, respond and recover along all points of the security lifecycle, from Strategy and Risk, Digital Identity, Application Security, Cyber Defense and Cloud Security to Managed Services solutions. This role is positioned within a Europe Market Wide responsibility We are looking for experience in the following skills: •Project programme management skills to lead multi discipline (security) global programmes •Deep intellectual capacity and relevant experience to develop creative and breakthrough solutions •Possess strong analytical skills and have the ability to understand complex issues with the ability to quickly absorb information and deploy conceptual and creative problem solving •Successful track record in sales origination with an entrepreneurial mind-set; demonstrated ability to lead multi-disciplinary teams to shape, sell, communicate, and implement security strategy engagements •Demonstrate first class written and verbal communication skills with the ability to articulate complex problems and solutions in a simple, logical and impactful manner.Own and develop our offerings and assets •Be a natural leader with the ability to easily establish trust-based relationships; skilled in gaining valuable insights through collaboration and communication •Lead, mentor and develop our people •Possess drive, determination and optimism with proven ability to adapt and remove obstacles to achieve results. Your background and know-how: •Demonstrated work experience within data strategy, management and operational reporting and enabling technologies •Demonstrated work experience in threat management, cyber security, cloud security, or application security •Successful career progression in one or more of the following: sales/business development, including pricing strategy, deal shaping, and business case development •Demonstrated leadership, teamwork and collaboration in a professional setting oExtensive experience in Microsoft Office product suite oMBA; oCISSP, CISM, CISA preferred. What's in it for you? At Accenture in addition to a competitive basic salary, you will alsohave an extensive benefits package which includes 30 days' vacation per year, gym subsidy, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Closing Date for Applications30/07/2021 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Show more Show less Qualifications Your background and know-how: •Demonstrated work experience within data strategy, management and operational reporting and enabling technologies •Demonstrated work experience in threat management, cyber security, cloud security, or application security •Successful career progression in one or more of the following: sales/business development, including pricing strategy, deal shaping, and business case development •Demonstrated leadership, teamwork and collaboration in a professional setting oExtensive experience in Microsoft Office product suite oMBA; oCISSP, CISM, CISA preferred. Locations Bucharest,London

SAP Service Delivery Manager Location: London, Reading, Birmingham, Manchester or Edinburgh Competitive Salary & Package (Dependent on Experience) Career Level: Recruiting at the following levels: Associate Manager / Consultant Flexibility and mobility are required to deliver this role to deliver the first-class services we are known for. Edenhouse, part of Accenture is an award-winning SAP Platinum Partner, working with the latest SAP technologies and certified to deliver S/4HANA Solutions and cloud innovations. We make sure that everything we produce is of a consistently high quality so that our customers are delighted, and our employees can be proud of where they work. For every service we deliver, we want the name Edenhouse to be a guarantee of excellence, and we want you to be part of that. We recognise that our people are the driving force behind our success, so we invest heavily to ensure they reach their full potential, offering access to the latest technologies as well as certified training and ongoing professional development. At Edenhouse you will always have an opportunity to improve your skills and enhance your career. Providing an unparalleled company culture, we will help you to be the best that you can be. From access to the latest technology, training and accreditation to keep you at the top of your game, through to flexible working to fit your lifestyle and health and well-being initiatives to keep you feeling great, you'll be your best you at Edenhouse. As a team: You'll learn, grow and advance in an innovative culture thatthrives on shared success, diverse ways of thinking and enables boundaryless opportunitiesthat candrive your career in new and exciting ways If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you.As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. Our SAP capability operates across all Accenture industries and contributes to the success of our clients by taking on responsibility for large, complex and challenging SAP engagements. You could work within: Business Transformation Pre-sales/ Bid management Process Optimisation Application Rationalisation Application Management In our team you will learn: How to provide solutions to real world problems across a variety of industries, whilst referencing past deliveries of end-to-end SAP implementations. Insight into Accenture's integrative operating model by working alongside other parts of our company (Strategy & Consulting, Operations, Interactive) to achieve the best outcome for our clients. As a SAP Service Delivery Manager you will be responsible for: Requirements gathering, project planning and management, solution design, configuration and customization of SAP products Opportunities management / Bid management Technical analysis and documentation of integrated systems Providing expert advice on SAP functionality, change management and other advisory services Suggesting solutions to customer based on best practices Working closely with the applicable team members to perform day to day service management activities for a designated customer base Show more Show less Qualifications We are looking for experience in the following skills: Experience of operating within a SAP service delivery role, providing administrative and customer facing support across a number of delivery processes Deep understanding of ITIL based Service Delivery Processes and Framework Experience working in a Managed Service environment Ability to convey decisions and requirements succinctly and appropriately Ability to communicate effectively at all levels within the Customer and Accenture organisations Set yourself apart: Proven success in contributing within a team environment Demonstrated leadership skills Proven ability to work creatively and analytically in a problem-solving environment Onshore, client-facing experience across a variety of industries Hands-on delivery in major IT Transformation Programmes What's in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Closing Date for Applications 31/10/2022 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Locations Birmingham,Edinburgh,London,Manchester,Reading

Cloud and PaaS Technical Architect Location: Bristol Salary: depending on experience Career Level: (Accenture will be recruiting at the following levels: Analyst, Senior Analyst, Consultant, Assistant Manager, Manager, Senior Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skills and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: We are one of the world's leading providers of Cloud & PaaS Architecture. You'll work on innovative projects with colleagues to drive collaboration from strategy through to implementation. You will be using the newest technologies with clients to help them get to the next level. You'll learn, grow and advance in an innovative culture that flourishes with shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways If you're looking for an ambitious career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our distributed team, you'll be working with ground breaking technologies and will have the opportunity to develop a wide range of new skills on the job. In our team you will learn: Learn how to provide solutions to real world problems encompassing a mixture of custom and packaged architectures, on public, private and hybrid cloud infrastructure. Be supported through a wide range of training and certifications and supported by our coaching and mentoring programmes Be part of an extensive global Accenture network and join the Master Technology Architecture programme to support you in your "day-to-day" role and with your future career growth Show more Show less Qualifications As a Cloud and PaaS Technical Architect you will: Develop solution architecture, assess and recommend the best of breed technology solutions to address client needs; Design and deploy enterprise-wide scalable, highly available, fault tolerant, secure and reliable applications on cloud and PaaS technologies; Creating reasons for technology and organisational transformation to enable migration to or utilisation of cloud and/or PaaS technologies; We are looking for experience in the following skills: Understanding of End-to-End architecture and its different perspectives (execution, development and operations architecture); Hands on developing applications or operating virtual infrastructure in cloud platforms (AWS, Azure, GCP, IBM Bluemix or equivalent); Exposure to Compute, Storage, Databases and Messaging services native to cloud platforms; Delivery experience on Docker Swarm, Redhat OpenShift, native or managed Kubernetes; Set yourself apart: Minimum 2 years hands-on experience in architecting, designing or implementing solutions on AWS; AWS certified professional (preferred); Familiarity with Agile and DevOps. What's in it for you At Accenture in addition to a driven basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, gym subsidy, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services, we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Closing date for applications: 31/08/2022 Rroots

When some of the biggest brands in the world need marketing technology solutions designed, implemented and optimised, they come to us. As a lead player in the Martech consulting space we are experts in all things Digital Asset Management, Campaign Management, Production Software, E-commerce, CRM, Workflow and Approvals, Translation Management and Marketing Automation. Come and join us as we embark on an exciting journey with one of our Global clients in the FMCG space. Role Info: Tech Rollout Success / Project Manager - MarTech Platform Home Based, Plus Client Onsite circa twice a week £35,000 - £42,500 + Benefits + Annual Bonus Service: Independent Consultancy specialising in marketing technology strategy, technology sourcing and implementation. Our goal is to help demystify a complex marketing technology landscape Clients include: BOSCH, OLIVER & Reckitt Pedigree: Our team has over 25 years experience designing, implementing and optimising marketing technology solutions Your Skills: Strong organizational and demonstrated good project management skills Proven track record of having the ability to make the complex simple Demonstrated in previous roles managing large scale projects / onboardings of enterprise tools Examples of having delivered trainings & provided documentation (i.e training decks) Good attention to detail and the ability to prioritize workload About us: We specialise in marketing technology strategy, sourcing, implementation and managed services. We aim to simplify the design, sourcing, selection, implementation and on-going support of marketing technology. Through our framework, services and expertise we enable global and local brands to overcome the challenges of getting value and advocacy from their marketing technology stack. We have worked on a range of global and regional marketing technology platforms for well known brands and companies. Tech Rollout Success / Project Manager Role: This is a key role in the organisation to help our clients improve stakeholder engagement and systems adoption across three different Media Trading/AdOps platforms/tools: 1. AI-powered marketing intelligence and analytics platform 2. Media Planning Tool 3. Digital Optimiser product to enable media teams (mainly the Agency) to optimise digital media campaigns across channels vs campaign objectives You will own the day-to-day operational responsibility for a global service/support hub, across these tools / platforms. You will be involved in the development of process documentation and SOPs, as well as delivering training and developing and maintaining user guides. The role forms part of the first point of contact team for all stakeholders and users of the platforms and will work closely with our client s Media Trading and wider AdOps teams, as well as global, regional and local marketing teams. It will also support their agency and media network partners. The successful candidate will become an expert in the relevant systems, able to support, troubleshoot and resolve user issues and queries, as well as conduct training, system maintenance and testing (when required). About You: + 4-6 years industry and relating marketing and systems-use / knowledge + Strong understanding of Business Process / Business Process Mapping + Experience working in Datorama (Salesforce) and JIRA + Experience in other Media Trading Systems and Audit / Compliance a benefit + Knowledge of ad ops across various channels and media (retail, healthcare, food clothing) + Additional experience in one or more MarTech Digital Asset Management (DAM); Workflow Management; or MRM platform is preferred + Knowledge of multiple sectors / global experience + Experience and knowledge of media content formats including distribution formats + Experience in the operation and optimisation of workflow and review approval platforms / solutions + High levels of awareness / understanding of wider marketing content development and content management lifecycles + Good communication and process skills + Comfortable with working with and collaborating with virtual / offshore teams + Comfortable with structured processes, SLAs and working in a performance-orientated environment, as well as defining and creating documentation to support these processes + Comfortable working within a HQ / Corporate organisation. Other Skills: + A can do focused attitude with the ability to drive tasks forward and meet demanding deadlines + A high attention to detail and management of volume data and tasks + The ability to proactively address issues and make recommendations for sustainable change consistently + Capable of picking up new technologies quickly and a proactive self-educator + Ability to deal successfully with staff at all levels within an organisation + The ability to influence and negotiate outcomes with a range of stakeholders, and manage expectations effectively + Good client facing skills Nice to haves: + Experience in systems implementation / transformation, adherence to controlled / policy-based business processes and experience in delivering process improvement and automation are advantageous. + Experience of working with international stakeholders will be beneficial. Interested? Apply here for a fast-track path to the Hiring Manager Your Experience / Background / Previous Roles May Include: Martech Subject Matter, Technology Onboarding, Technology Support, Martech Training, Marketing Systems, Martech Consulting, Martech Implementation, Martech Customer Success, Marketing Technology Platforms. Adtech, AdOps. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Location: Sheffield Contract: Permanent Hours: Full time 37.5 hours per week/flexible days and/or hours (Mon-Fri) Salary: Between £50,000 - £61,250 depending on experience Benefits package: 30 days annual leave plus bank holidays (pro rata for part time), Up to 15% employer pension contribution, Discretionary Bonus Scheme, Flexible working, cycle to work scheme, healthcare cash plan and life assurance Paid voluntary day, maternity, adoption, and shared parental leave Benefits designed to suit your lifestyle - from discounts on retail and socialising, to health and wellbeing, travel, and technology...and plenty more THE ROLE As a Senior Data Manager, you will own the maintenance, provision, and development of analytical data at the British Business Bank (BBB). You will oversee the loading of raw data from internal and external sources into our enterprise data warehouse and take responsibility for reporting the Bank's performance to our most senior stakeholders, including the BBB Board. You will be involved in the visualisation of BBB data and will be a key user of the enterprise data warehouse, which is operated and developed by a dedicated team within the Bank's IT function. Reporting to the Business Intelligence Director, you will take responsibility for continuous improvement in processing raw data as well as accountability for implementing appropriate access control to analytical data sets. You will ensure compliance of good security practices within the Business Intelligence function, in line with GDPR. The Senior Data Manager is expected to manage at least 6 direct reports at either Manager and Analyst level and will oversee the change management of the Bank's data sets. The role will see you support existing process & procedure while also having one eye on the future to facilitate the transition to more automated solutions. The role will be pivotal in giving confidence around our data warehousing capabilities to a nontechnical audience while also scoping out opportunities to enrich our core dataset. It is essential that you have experience in analysing complex data sets using SQL in addition to having a good technical understanding of database design, including conceptual, logical, and physical data models. You will have previous line manager experience and it would be an advantage to also have experience of the Microsoft analytics technology stack, specifically Power BI. It is also desirable that you understand schema-less database techniques, have experience in financial services and understand how to leverage data analytics. You will be collaborative, celebrate differences and inspire a culture of inclusion. You will have excellent communication skills and you will be confident in building and maintaining key stakeholder relationships. As a Senior Manager at the Bank it is expected that you will role model candour and integrity, you will support the wellbeing of colleagues, encourage diversity of thought, and strive for continuous improvement. View the full job description here ABOUT US The British Business Bank is a unique and exciting institution. Its mission is to make finance markets work better so smaller businesses across the UK can prosper and grow. Established in 2014, it is a 100% government-owned economic development bank but independently managed. To deliver its programmes, the Bank works through more than 200 delivery partners such as high street, digital, specialist and challenger banks, venture capital and private debt funds and fintech platforms. Currently, we employ around 520 people, split between offices in Sheffield and London. Please note all candidates applying for this role should have the right to work in the U.K.

Are you an experienced technical architect looking for a new opportunity? We are looking for a principal technical architect to join our fantastic team in the SSCL sector. In this role, you will be an acknowledged leader in Sopra Steria in your technology area. You main responsibilities within this role will be to maintain ownership, enabling technology and infrastructure architecture throughout the program. You should have end-to-end awareness and visibility of all the physical, virtual and software assets in use by all parts of the business. The daily activities will include providing guidance and support to both fellow EAs, Solution Architects, Designers and run-staff on the best possible selection and use of supporting technology and infrastructure to deliver the business outcomes at the optimised level of TCO and compliance. We can offer great career progression opportunities, ability to be based anywhere across the UK, benefits which you can flex to meet your needs and training and development opportunities. What you will be doing: Lead development of the Technology road map and infrastructure reference architectures, working in conjunction with Defence Digital, DBS MP&V representatives, IT Operations and Security Lead on development of strategy, approach and roadmaps for the selection and implementation of Technologies and their supporting infrastructures. Develop Technology strategy and infrastructure operating model supporting implementation of a Cloud First operational stance suitable to deliver the program objectives around improved transparency, disaggregation and lower operating costs Provide coaching, guidance and direction to service design resources aligned to delivery project workstreams within the Technology and Infrastructure space Provide direction and guidance to service transition managers supporting implementation of new technologies and integration into the service operating model Develop organisation design, roles and responsibilities and processes, working with business analysts, process designers, solutions architects and other stakeholders across SSCL Defence for the ongoing support and upkeep of business supporting infrastructures Support and direct the work of the designers to ensure solution design adherence to the Technology Reference Model and roadmap Chair working groups on new capability delivery to ensure appropriate use of Technology and Infrastructure throughout the business Represent the business interests in industry and supplier forums Maintain the business demand position for current and future technologies and services with Defence Digital Consult on all Evergreen decisions to ensure Technology and Infrastructure lifecycle management is being applied in the most cost-effective manner Maintain on-going market survey for new Technologies and infrastructure providers and best-practice models What you'll bring: WAN & LAN services: Carrier networking: MPLS, Carrier Ethernet, network edge services network security: Fortinet FW, Web application firewalls, Vulnerability scanning & vulnerability management network services, Cisco switching and routing Cloud and virtualisation services: Oracle Cloud Infrastructure IaaS and PaaS Azure, AWS VMWare, Hyper-V Public and private cloud (cloud at customer, VMWare, Citrix Cloud provisioning & build tools - FlexDeploy, Terraform, Chef/Puppet, Python etc. End-user compute/Collaboration platforms: Windows Server SCOM/SCCM and supporting technologies Collaboration technologies: MS Exchange, O365, SharePoint JIRA / Confluence IP Telephony and Contact centre: Enterprise IPT and Contact Centre solutions (Cisco UCCX/UCCE, Avaya etc.) Omnichannel and portal/contact centre integration OSS / BSS tools: ITSM tools: ServiceNow / SolarWinds SOC/SIEM: Splunk, Nexus, Syslog NG, Capacity Management Application performance management Application integration API Management / API gateway services inc. Software AG webMethods, Oracle Integration Cloud Managed file transfer If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time Location : Anywhere Security Clearance Level: SC Internal Recruiter: Marion Salary: £80,000 to £100,000 Benefits: £6,600 car allowance, 25 days annual leave with the option to buy additional days, private medical (couple), life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about our company? Shared Services Connected Ltd was established as a joint venture between the Cabinet Office and Sopra Steria, in 2013 as part of the Government's Shared Services Strategy for Smarter Government programme and operates from four regional centres of excellence: Blackpool; Newcastle; Newport; and York. We deliver best in class business transformation programmes to across the Public Sector with a target to release one billion pounds of savings to the public. We have established an enviable track record in the design and delivery of large-scale innovative HR, Payroll, IT, and Finance & Accounting solutions to significantly improve efficiencies and enhance service levels across Government and Public Sector. Our clients include a number of government agencies including the Department for Work and Pensions, Environment Agency Department for Education, Ministry of Justice and Home Office as well as the Metropolitan Police Service and the Construction Industry Training Board. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.

The Project Engineer provides support or leadership in the development of the technical solution to meet the customer capability needs. They ensure that the solution is successfully integrated into the current enterprise whilst managing and minimising negative impacts. They seek to apply engineering best practice and ensure that all stakeholders are effectively managed throughout the engineering activities. They involve specialists as required and actively consider performance, safety and quality implications before making decisions. Ensure that performance, time, cost, risk and safety factors are taken into consideration when making technical decisions. Discuss and agree system design solutions with Suppliers and ensure that the inherent technical risks associated with them are understood and managed. Ensure the solution integrates into defence and manage the system boundaries and interfaces by identifying, engaging and managing specialists as required. Follow all applicable engineering standards, legisaltion, policy and guidance, ensuring that where there is deviation, the impact understood, planned and managed. Specify the technical and integration aspects in contracts Specify the technical and integration aspects in the Through Life Management Plan (TLMP) ensuring that all Defence Lines of Development (DLoDs) are addressed. Work with the Project Manager and other engineers to identify the technical stakeholders and ensure that they are identified, engaged and managed throughout the engineering activities. The Home Office leads on immigration and passports, refugee protection, counter-terrorism, policing, fire services, and crime and drugs policy. Digital Data and Technology (DDaT) enables the Home Office to keep the UK safe and secure. We design and build the services that help people apply for visas or passports; support policing and counter-terrorism operations; and protect the UK’s borders. This is an exciting time to be at the Home Office. You’ll have a chance to shape the future and support our mission to deliver exceptional public services that work for everyone. Job description A Senior Infrastructure Engineer builds, administers, transitions, supports and maintains infrastructure services throughout the service lifecycle, according to the departmental policy and Home Office strategy. You will work in a team of Infrastructure Engineers ensuring services are integrated, delivered, and operated as required. You will work with and support third parties in providing infrastructure services and with technical architects to translate architectural designs into operations. You will provide input into overall management activities such as workforce planning, budgeting, technology roadmaps, projects and tasks. We are recruiting 1 role into our key End User Computing Department. The team scope has been widened to traverse a full array of modern devices, allowing the freedom to express expertise in the following device types: • Supported Windows versions. • Smartphones (iOS and Android). • Mac's. • iOT, linux, thin clients. • Kiosk type devices. • Any other end user device which can be managed centrally. Together, these make up over 70,000 devices deployed across the Home Office. Responsibilities As a Senior Infrastructure Engineer, you main day to day responsibilities will be; • designing, implementing, administering and supporting infrastructure technologies and solutions such as: compute, storage, networking, physical infrastructure, software, cloud, commercial off the shelf (COTS) and open source packages and solutions • reviewing the systems designs of others to ensure selection of appropriate technology, efficient use of resources and integration of multiple systems and technology • defining the integration build and co-ordinate build activities across systems and understand how to undertake and support integration testing activities • initiating and monitoring actions to investigate patterns and trends to resolve problems, including consulting specialists where required. You will determine the appropriate remedy and assist with implementation of fixes as well as preventative measures • identifying the correct procedures and appropriate channels for resolution and monitor resolution activities and progress updates to users • coaching and mentoring more junior infrastructure engineers, participating in their appraisal and related performance management processes • Establishing yourself as an SME for one or more sections of the team You will also be expected to carry out the following day to day activities: • maintain and update technical documentation • input into helping shape engineering best practices and standards • investigate faults in systems, processes and services, and advise on the implementation of appropriate solutions and preventative measures • after a solution has been integrated, you will evaluate the success of the project, identifying best practices and lessons learned. You will provide feedback to teams and incorporate this information into future plans • manage the response to incident reports, ensuring relevant prioritisation and detail to allow for effective investigation Essential Criteria: You will have a demonstrable passion for Infrastructure Engineering, with the following skills or strong experience in: • providing direction and coaching to other team members • managing and delivering complex technologies within time, cost and quality targets • agile Development and continuous integration principles • maintaining focus on the whole life cycle of service delivery; from design, development, and delivery through to operation • dissecting a problem into its component parts to identify and diagnose root causes, allowing problem resolution • the technical concepts required in your role and an ability to build solutions • must have or be willing to work towards NPPV3 Clearance Relevant skills required for your role: Strategy and Architecture • Business Strategy and Planning - IT Management?(ITMG) – Level 5 Development and Implementation • Systems Development - Systems Design (DESN) - Level 4 • Installation and Integration - Systems Installation/Decommissioning (HSIN) - Level 2 Delivery and Operation • Service Operation - IT Infrastructure (ITOP) - Level 2 - Problem Management (PBMG) - Level 3 - Incident Management (USUP) - Level 2 Desirable Skills • presenting verbal and written information clearly and accurately in language which meets the needs of the user and can adapt to stakeholders' reactions with flexibility It would also be beneficial if you have a good understanding and proven experience in developing and supporting several of the following technologies • Win10/11 OS image creation and management (Inc. Autopilot) • iOS, MacOS and Android configuration • MECM (SCCM) , Workspace One, MEM (Intune) device management • AD users & computers, sites & services, Group policy • VPN technologies • Peer to peer technologies • Office Apps development or support • Application packaging, integration and deployment • Endpoint Security and Client Threat Vulnerabilities