Technical Solutions Consultant (AdTech)

  • Us Tech Solutions Limited
  • 17/10/2025
Full time Information Technology Telecommunications

Job Description

Role:- Technical Solutions Consultant

Duration: 12 Month

Location: UK- Remote

About the Role:

Our client is looking for a highly skilled Technical Solutions Consultant to join a dynamic team focused on supporting high-impact advertising technology solutions. This role will serve as a technical advisor and troubleshooting expert for top-tier clients across the digital advertising ecosystem.

You'll act as a key link between product, engineering, and clients-helping resolve complex technical issues, optimize product usage, and ensure an excellent experience for our partners.

Responsibilities:

  • Serve as a technical point of contact for advertising product issues, implementations, and escalations
  • Build expertise across performance marketing products, web integrations, and analytics tools
  • Troubleshoot and resolve client issues related to pixels, catalogs, delivery, and API integrations
  • Collaborate with product and engineering teams to escalate bugs and track resolution
  • Translate complex technical concepts into clear, actionable guidance for non-technical stakeholders
  • Help improve internal tools and documentation, identifying areas to automate and optimize workflows
  • Manage a queue of complex, low-volume technical tickets requiring analytical thinking and customer empathy

What We're Looking For:

  • 2+ years of experience in a technical support, AdTech, or solutions engineering role
  • Proven experience with web technologies: HTML, CSS, JavaScript, HTTP
  • Comfortable working with SQL, APIs, browser debugging tools (e.g., Chrome DevTools)
  • Strong understanding of digital advertising concepts - e.g., pixels, attribution, delivery, tag management
  • Experience troubleshooting technical issues, escalating bugs, and managing stakeholder expectations
  • Excellent communication skills with a client-first mindset and the ability to translate technical insights clearly

Good to have:

  • Familiarity with ad platforms, conversion tracking, and product feeds
  • Event tracking tools
  • Background at an AdTech company, agency, or digital media platform