Junior Internal Support Engineer
Location: Wantage, Oxfordshire
Salary: Competitive
Vacancy Type: Permanent
Our client, a fast-growing, award-winning technology company, is on the hunt for a dedicated Junior Internal Support Engineer to join their team. Situated in stunning modern barn conversions in the heart of the Oxfordshire countryside, they're a leading distributor of high-demand enterprise-level tech. Their success is built on a friendly, collaborative team, and they want you to be a part of it!
This is an ideal first professional position for someone with foundational IT skills, enthusiasm, and a keen interest in technology.
The Role
You will be the vital first line of defence for the internal team, ensuring the systems run smoothly and efficiently.
- Internal Tech Support: Provide troubleshooting and technical support face-to-face, via phone, web-based tools, and email for the internal users.
- System Setup & Repair: Assist with the setup and repair of the internal hardware and software systems.
- Learning & Growth: You will have the opportunity to work with the larger technical team, learning valuable Wi-Fi and networking skills to grow your expertise.
Skills and Qualifications
They need someone with an enthusiastic, proactive approach and a passion for IT. Previous work experience is not essential!
- Foundational Knowledge: A base level of technical knowledge, including familiarity with Office 365 and Windows Server functionality. Understanding of basic Wi-Fi and wired patching is useful.
- A Keen Interest: A strong interest in IT or IT-related subjects (preferably honed from further education or on-the-job experience).
- Problem Solver: A proactive approach, critical thinking, and good analytical skills are required for success.
- Communication Skills: Strong written and verbal communication skills with the ability to handle colleagues of varying technical ability professionally and effectively.
- Organisation: Excellent time management and organisational skills are a must.
- Advantageous Knowledge (But not required): Understanding of Active Directory, Microsoft Management Portals, backup solutions, or virtual environments.
Benefits
They believe in a culture where you feel valued and supported. Their friendly and collaborative team works closely to ensure continued success, and they believe in sharing that success with their employees. They offer a highly competitive benefits package, including:
- Laptop
- Hybrid Working
- Learning and Development Plan (including the company Pathway Training Platform)
- Motivosity Reward and Recognition system
- On-Site Gym
- 25 days of holiday + 1 well-being day + Birthday Day
- Anniversary Bonus
- Fun perks like Perk vouchers, a pool table, and Batak
- Pension Scheme, Medical Scheme, Life Insurance, and Free Parking
To Apply
If you feel you are a suitable candidate and would like to work for this reputable company, please click apply to be redirected to their website to complete your application