Telecoms Engineer

  • SER (Staffing) Ltd
  • Brentwood, Essex
  • 17/10/2025
Full time Information Technology Telecommunications

Job Description

Job Title: Project Engineer - Hosted TelecomsLocation: Brentwood, Essex (CM14 4WQ)Salary: £35,000 - £40,000 + Vehicle/Car Allowance + PensionJob Type: Full-time, Permanent

About the Role

My client is looking for an experienced Project Telecoms Engineer to join their Brentwood team. This role combines office-based and field work, managing and delivering new 8x8 and 3CX installations, system upgrades, and occasional helpdesk support.

Benefits
  • Company pension

  • 25 days annual leave + bank holidays

  • On-site parking

  • Vehicle or Car Allowance

  • Ongoing product training

Key Responsibilities
  • Deliver new telecoms installations from order to completion

  • Provide excellent client support and service

  • Configure routers (training provided if needed)

  • Order and manage systems, SIP, and internet services

  • Collaborate with the team to meet SLA targets

  • Escalate technical issues when required

Skills & Experience
  • 2+ years in telecoms (PABX and/or Hosted Voice)

  • Strong communication skills with technical and non-technical clients

  • Knowledge of VoIP, SIP, Cloud Telephony, and networking

  • Awareness of infrastructure and virtualisation technologies

  • Experience with 8x8, Horizon, or 3CX (advantageous, training provided)

  • Structured cabling experience a plus