DaTS - Applications Support & Development Officer (Geospatial)
Grade: G7; Salary Range: £32,654 - £37,035 pa#
Full time, permanent
Walsall
Ref: RT01125
We are seeking a skilled Applications Support and Development Officer (Geospatial) – to join our team and help us design, develop, and maintain our geospatial data infrastructure.
As a key member of the Geospatial Team, you will:
Help the council to exploit the value in our GIS data holdings.
Undertake significant projects which improve and combine data from back office and customer-facing systems.
Make sure our data, and data shared by others is of the highest quality, highly available, usable, and shareable by rigorous standard setting and quality controls.
Work with other members of the GIS team and the wider Council GIS community, to deliver geospatial analysis, support workflows in our corporate geospatial products and services, delivering continuous insight and value to our staff and residents
Utilise the best of modern GIS and data technology platforms, including ongoing investigation and research into emerging technology.
Support the Geospatial platforms of Walsall Council with skills associated with Software Development and Information Technology.
What we are about
We lead and support the creation of business data, manage the GIS architecture to ensure we provide, clean, reliable and reusable GIS data formats. These in turn can then be aggregated to combine and enhance data from a variety of systems, creating data sets to drive insights and opportunities to improve performance, aid operational services, CRM and service delivery.
By joining our GIS service, you will be working with a talented, supportive, and friendly team.
For our part we will be committed to your professional development, developing your skills will be as important to us, as it is to you.
You will receive a salary in the range of £32,654 - £37,035 per annum plus generous annual leave and flexitime leave allowance.
Closing date for applications: 20 June 2025.
For this role the successful candidates must undergo a Baseline Personnel Security Standard (BPSS) check. BPSS is the minimum standard to ensure the identity and integrity of an employee who has access to official information using secure networks linking central government and local authorities. A BPSS check involves four main elements; Identity Check, National and Immigration Status, Employment History (last 3 years) and Verification of Criminal Record (unspent convictions only).
This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. The postholder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.
Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please do not add a CV as we do not accept them. Please see our Information for Applicants leaflet for further information.
About Us
Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits. Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development.
We advertise vacancies because we want the best talent available. If that's you, we're waiting for your application.
Living in Walsall
Part of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community. The borough is centred around the major town of Walsall, but also includes five smaller and distinctive district centres (Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills), together with numerous villages.
Walsall Council is committed to Safer Recruitment
To achieve our commitment, we will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce.
Social Work Matters - Children's Social Worker Recruitment
Some of our children require a special kind of support: yours. Visit our microsite to find out more about joining Walsall Council as a Children's Social Worker.
04/06/2025
Full time
DaTS - Applications Support & Development Officer (Geospatial)
Grade: G7; Salary Range: £32,654 - £37,035 pa#
Full time, permanent
Walsall
Ref: RT01125
We are seeking a skilled Applications Support and Development Officer (Geospatial) – to join our team and help us design, develop, and maintain our geospatial data infrastructure.
As a key member of the Geospatial Team, you will:
Help the council to exploit the value in our GIS data holdings.
Undertake significant projects which improve and combine data from back office and customer-facing systems.
Make sure our data, and data shared by others is of the highest quality, highly available, usable, and shareable by rigorous standard setting and quality controls.
Work with other members of the GIS team and the wider Council GIS community, to deliver geospatial analysis, support workflows in our corporate geospatial products and services, delivering continuous insight and value to our staff and residents
Utilise the best of modern GIS and data technology platforms, including ongoing investigation and research into emerging technology.
Support the Geospatial platforms of Walsall Council with skills associated with Software Development and Information Technology.
What we are about
We lead and support the creation of business data, manage the GIS architecture to ensure we provide, clean, reliable and reusable GIS data formats. These in turn can then be aggregated to combine and enhance data from a variety of systems, creating data sets to drive insights and opportunities to improve performance, aid operational services, CRM and service delivery.
By joining our GIS service, you will be working with a talented, supportive, and friendly team.
For our part we will be committed to your professional development, developing your skills will be as important to us, as it is to you.
You will receive a salary in the range of £32,654 - £37,035 per annum plus generous annual leave and flexitime leave allowance.
Closing date for applications: 20 June 2025.
For this role the successful candidates must undergo a Baseline Personnel Security Standard (BPSS) check. BPSS is the minimum standard to ensure the identity and integrity of an employee who has access to official information using secure networks linking central government and local authorities. A BPSS check involves four main elements; Identity Check, National and Immigration Status, Employment History (last 3 years) and Verification of Criminal Record (unspent convictions only).
This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. The postholder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.
Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please do not add a CV as we do not accept them. Please see our Information for Applicants leaflet for further information.
About Us
Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits. Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development.
We advertise vacancies because we want the best talent available. If that's you, we're waiting for your application.
Living in Walsall
Part of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community. The borough is centred around the major town of Walsall, but also includes five smaller and distinctive district centres (Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills), together with numerous villages.
Walsall Council is committed to Safer Recruitment
To achieve our commitment, we will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce.
Social Work Matters - Children's Social Worker Recruitment
Some of our children require a special kind of support: yours. Visit our microsite to find out more about joining Walsall Council as a Children's Social Worker.
Reigate and Banstead Borough Council
Hybrid, Town Hall Reigate
Systems Support Analyst
Location: Town Hall, Reigate
Salary: £39,183 to £41,925
Contract: Permanent
Working Hours: Full time, 36 hours per week
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking an enthusiastic and experienced Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of digital service platforms, API’s, SQL and SQL Server, ETL software, automation tools, ftp, PowerShell scripting, webservices and PowerBI. This could be:
with the Granicus govService digital platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
creating and supporting batch work using scheduled tasks, ftp and PowerShell scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
The Council is also embarking on the journey to become a larger unitary authority in Surrey which will present opportunities for further career development.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: 16 June 2025
Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
See ' Who we are ' as a council, to find out more about us.
Click here to view a Job Summary, Person Specification and Employment Pack.
30/05/2025
Full time
Systems Support Analyst
Location: Town Hall, Reigate
Salary: £39,183 to £41,925
Contract: Permanent
Working Hours: Full time, 36 hours per week
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking an enthusiastic and experienced Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of digital service platforms, API’s, SQL and SQL Server, ETL software, automation tools, ftp, PowerShell scripting, webservices and PowerBI. This could be:
with the Granicus govService digital platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
creating and supporting batch work using scheduled tasks, ftp and PowerShell scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
The Council is also embarking on the journey to become a larger unitary authority in Surrey which will present opportunities for further career development.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: 16 June 2025
Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
See ' Who we are ' as a council, to find out more about us.
Click here to view a Job Summary, Person Specification and Employment Pack.
Acorn Insurance and Financial Services Limited
Liverpool
Due to a period of exciting growth Acorn are looking for a highly skilled and experienced Senior Information Security Analyst to join our Information Security Team. Within this role you get the opportunity to join a collaborative team and have a chance to blend GRC responsibilities with technical security experience, all whilst working for a market leading insurance company, supporting and maintaining robust security controls and regulatory compliance.
Job Title: Senior Information Security Analyst (12 month FTC)
Location: Liverpool City Centre, Hybrid working available
Working Hours: Monday to Friday, 37.5 hours per week , 9:00 AM – 5:30 PM
Salary: £50,000 - £60,000 pa (DOE).
What you will be doing:
Work with all parties across the business to identify and assess risk and ensure mitigations are tracked to completion.
Lead the development and maintenance of information security policies, standards and procedures in line with regulatory frameworks and industry standards.
Lead third party risk management processes.
Collaborate across all areas of the business to align security policies and processes with business objectives and regulatory obligations.
Work with Security Operations and IT teams to provide oversight of vulnerability assessments and remediation activities.
Lead on security architecture reviews for new systems and services.
Evaluate technical security controls and recommending improvements.
Support the implementation of security tools and technologies.
Provide oversight of the security incident management process.
Provide security metrics for interested parties at all levels.
Lead the security awareness programme to promote a culture of security within all levels of the Group.
Provide support for internal and external security audits.
Lead security governance meetings representing the Information Security team and standing in for the Head of Information Security when required.
Provide subject matter expertise liaising across all business functions.
What we look for:
Minimum 5 years' experience in information security roles.
Strong leadership and mentorship abilities with a strategic mindset.
Experience with risk assessment methodologies.
Excellent analytical and problem-solving skills with attention to detail.
Strong communication skills with the ability to explain complex security concepts to non-technical stakeholders.
Ability to manage risk and compliance projects and drive security initiatives.
Knowledge of information security frameworks such as ISO 27001 or NIST.
Knowledge of vulnerability management processes.
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
Due to a period of exciting growth Acorn are looking for a highly skilled and experienced Senior Information Security Analyst to join our Information Security Team. Within this role you get the opportunity to join a collaborative team and have a chance to blend GRC responsibilities with technical security experience, all whilst working for a market leading insurance company, supporting and maintaining robust security controls and regulatory compliance.
Job Title: Senior Information Security Analyst (12 month FTC)
Location: Liverpool City Centre, Hybrid working available
Working Hours: Monday to Friday, 37.5 hours per week , 9:00 AM – 5:30 PM
Salary: £50,000 - £60,000 pa (DOE).
What you will be doing:
Work with all parties across the business to identify and assess risk and ensure mitigations are tracked to completion.
Lead the development and maintenance of information security policies, standards and procedures in line with regulatory frameworks and industry standards.
Lead third party risk management processes.
Collaborate across all areas of the business to align security policies and processes with business objectives and regulatory obligations.
Work with Security Operations and IT teams to provide oversight of vulnerability assessments and remediation activities.
Lead on security architecture reviews for new systems and services.
Evaluate technical security controls and recommending improvements.
Support the implementation of security tools and technologies.
Provide oversight of the security incident management process.
Provide security metrics for interested parties at all levels.
Lead the security awareness programme to promote a culture of security within all levels of the Group.
Provide support for internal and external security audits.
Lead security governance meetings representing the Information Security team and standing in for the Head of Information Security when required.
Provide subject matter expertise liaising across all business functions.
What we look for:
Minimum 5 years' experience in information security roles.
Strong leadership and mentorship abilities with a strategic mindset.
Experience with risk assessment methodologies.
Excellent analytical and problem-solving skills with attention to detail.
Strong communication skills with the ability to explain complex security concepts to non-technical stakeholders.
Ability to manage risk and compliance projects and drive security initiatives.
Knowledge of information security frameworks such as ISO 27001 or NIST.
Knowledge of vulnerability management processes.
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Acorn Insurance and Financial Services Limited
Liverpool
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Why work with Inuvi
At Inuvi, our mission is to foster a work environment where innovation, collaboration, and personal growth are at the forefront. We believe in the power of diverse perspectives and strive to create a culture where every team member feels valued and empowered to contribute their unique ideas. Working with us means being part of a dynamic team that is passionate about making a positive impact on our customers and the industry.
Introducing Inuvi’s IT team
At Inuvi, our IT team is dedicated to ensuring the seamless operation and continuous improvement of our systems. The team is responsible for the support, deployment, automation, and maintenance of our infrastructure, ensuring its availability, performance, scalability, and security. Our IT professionals bring a wealth of experience from various backgrounds and work collaboratively with other departments to tackle complex challenges. With a strong focus on innovation and efficiency, the IT team plays a crucial role in driving Inuvi's success and delivering exceptional value to our customers.
What we are looking for
We are looking for an IT Infrastructure Analyst to be responsible for the support, deployment, automation and maintenance of our systems whilst ensuring their availability, performance scalability and security. You must have proven “hands on” experience in a similar role with a good understanding of IT Infrastructure both on premise and in the cloud; which includes a good understanding of DevOps engineering practices. As a small team our roles are broad which will enable your involvement in a range of technologies and projects and foster opportunities for your personal growth.
You must be able to demonstrate real world experience of IT infrastructure both on-premise and in the AWS cloud which includes:
Good working knowledge of on-premises server infrastructure including Hyper-V servers, storage arrays, switches and firewalls.
An excellent understanding of AWS, and a wealth of practical hands-on real-world experience using the core services (EC2, CloudWatch, IAM, RDS, S3 etc at a minimum)
An excellent understanding of networking principles and technologies (subnets, VLANs and routing)
A good understanding of development pipelines and the technologies used to implement them in AWS and/or Azure
Experience using Docker containers
Good working knowledge of Linux and Windows server administration and support
Experience with JIRA, Bitbucket/Git
Proficiency at scripting (especially PowerShell)
A good understanding of database technologies (MySQL in particular) and experience administering them
Strong interpersonal and communication skills with an ability to produce documentation to a high standard
Ability to troubleshoot in a logical manner with a pro-active approach, spot potential problems, escalate and react when necessary
Ability to deal competently with pressure and be able to prioritise workload
Effective collaboration with other members of the IT team and wider business
In return, we will ensure you have:
Very competitive salary with annual salary reviews
25 days holiday a year (plus bank holidays) for some well-deserved time off
Opportunity to purchase an additional holiday each year
Pension contributions of 5%
Annual wellbeing health check
Health Shield cash plan
Death in service benefit
Cycle to work scheme
What happens next
After receiving your application, our team will review it and inform you of the next steps. If you are selected for the next stage, we will schedule an introductory Teams call to provide more information about our company, learn more about you, and understand your expectations. This will be an opportunity for you to ask any questions you may have. Please choose a time when you can be in a quiet place without distractions.
Depending on the outcome of the call, the following stage will involve a face-to-face interview at our Wokingham office, which will also include practical technical questions.
We understand the effort required to apply for a new job and value your time. We look forward to reviewing your application.
This is an office-based role in Wokingham, Berkshire (RG41) and therefore candidates need to be located within a commutable distance to the office. We will not consider candidates who need to relocate to be nearer the office.
14/02/2025
Full time
Why work with Inuvi
At Inuvi, our mission is to foster a work environment where innovation, collaboration, and personal growth are at the forefront. We believe in the power of diverse perspectives and strive to create a culture where every team member feels valued and empowered to contribute their unique ideas. Working with us means being part of a dynamic team that is passionate about making a positive impact on our customers and the industry.
Introducing Inuvi’s IT team
At Inuvi, our IT team is dedicated to ensuring the seamless operation and continuous improvement of our systems. The team is responsible for the support, deployment, automation, and maintenance of our infrastructure, ensuring its availability, performance, scalability, and security. Our IT professionals bring a wealth of experience from various backgrounds and work collaboratively with other departments to tackle complex challenges. With a strong focus on innovation and efficiency, the IT team plays a crucial role in driving Inuvi's success and delivering exceptional value to our customers.
What we are looking for
We are looking for an IT Infrastructure Analyst to be responsible for the support, deployment, automation and maintenance of our systems whilst ensuring their availability, performance scalability and security. You must have proven “hands on” experience in a similar role with a good understanding of IT Infrastructure both on premise and in the cloud; which includes a good understanding of DevOps engineering practices. As a small team our roles are broad which will enable your involvement in a range of technologies and projects and foster opportunities for your personal growth.
You must be able to demonstrate real world experience of IT infrastructure both on-premise and in the AWS cloud which includes:
Good working knowledge of on-premises server infrastructure including Hyper-V servers, storage arrays, switches and firewalls.
An excellent understanding of AWS, and a wealth of practical hands-on real-world experience using the core services (EC2, CloudWatch, IAM, RDS, S3 etc at a minimum)
An excellent understanding of networking principles and technologies (subnets, VLANs and routing)
A good understanding of development pipelines and the technologies used to implement them in AWS and/or Azure
Experience using Docker containers
Good working knowledge of Linux and Windows server administration and support
Experience with JIRA, Bitbucket/Git
Proficiency at scripting (especially PowerShell)
A good understanding of database technologies (MySQL in particular) and experience administering them
Strong interpersonal and communication skills with an ability to produce documentation to a high standard
Ability to troubleshoot in a logical manner with a pro-active approach, spot potential problems, escalate and react when necessary
Ability to deal competently with pressure and be able to prioritise workload
Effective collaboration with other members of the IT team and wider business
In return, we will ensure you have:
Very competitive salary with annual salary reviews
25 days holiday a year (plus bank holidays) for some well-deserved time off
Opportunity to purchase an additional holiday each year
Pension contributions of 5%
Annual wellbeing health check
Health Shield cash plan
Death in service benefit
Cycle to work scheme
What happens next
After receiving your application, our team will review it and inform you of the next steps. If you are selected for the next stage, we will schedule an introductory Teams call to provide more information about our company, learn more about you, and understand your expectations. This will be an opportunity for you to ask any questions you may have. Please choose a time when you can be in a quiet place without distractions.
Depending on the outcome of the call, the following stage will involve a face-to-face interview at our Wokingham office, which will also include practical technical questions.
We understand the effort required to apply for a new job and value your time. We look forward to reviewing your application.
This is an office-based role in Wokingham, Berkshire (RG41) and therefore candidates need to be located within a commutable distance to the office. We will not consider candidates who need to relocate to be nearer the office.
The Chartered Institute of Arbitrators
Holborn, London, UK
Position Overview
We are seeking a skilled and motivated Database Administrator (DBA) to join and manage our new Data team including a Junior Database Administrator. The role will include taking the lead with data quality and integrity, identifying issues and their causes, resolving data and process issues, and steering data cleansing activities across a diverse workforce.
The ideal candidate will have experience of managing data and databases within the Microsoft ecosystem, including Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse. Additionally, the candidate will be skilled in using SQL and Power BI to create detailed reports and dashboards for tracking key performance indicators (KPIs).
Key Responsibilities
Manage the installation, configuration, and maintenance of databases within Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse.
Ensure databases are properly structured, maintained, and upgraded as needed.
Define, implement, and manage seamless data integration across various platforms and applications.
Implement and maintain robust security measures to protect sensitive data from unauthorised access and breaches.
Develop and manage backup and recovery plans to safeguard data integrity and availability.
Diagnose and resolve data and database-related issues promptly to minimise downtime and ensure smooth operations.
Management and training of junior staff and data teams.
Oversee data cleansing operations to ensure data is accurate and free from inconsistencies.
Develop and maintain detailed reports and dashboards using Power BI to track and visualise KPIs.
Monitor and optimise database performance to ensure efficient data retrieval and storage.
Monitor and audit data to identify and resolve discrepancies, ensuring high data integrity.
Ensuring that the right data is available to the right people at the right time.
Assisting teams in analysing data to support business decisions.
Collaborate with cross-functional teams to ensure data quality requirements are met and conduct regular data quality assessments to track improvements.
Create and maintain comprehensive documentation of configurations, processes, and procedures.
Work closely and collaboratively with IT colleagues, development teams, and other stakeholders in a diverse and inclusive global environment to support data-related needs and projects.
Experience, Knowledge and Skills
Bachelor’s degree in computer science, Information Technology, or a related field.
Proven experience as a Database Administrator or Data Analyst.
Proficiency in Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse.
High level of skills in Power BI to include Dashboards and Executive reporting.
Strong knowledge of SQL and database management systems.
Experience with database performance tuning and optimisation.
Experience in implementing data security best practices.
Excellent problem-solving abilities.
Experience managing data cleansing exercises.
Experience managing and mentoring staff.
Strong communication and collaboration skills.
Detail-oriented with a focus on accuracy and quality.
Ability to work well alone and as part of a team.
Strong commitment to Equity, Diversity and Inclusion fostering a collaborative environment amongst their team and the wider organisation
What's in it for you?
Contract: Permanent
Salary: £50,000 per annum
Annual leave: 25 days per annum plus UK bank holidays
Sick pay: Enhanced company scheme subject to terms and conditions
Life assurance: Company life assurance scheme (4 x annual salary)
Pension: Generous Pension Scheme (from day 1 of joining)
Check out the full range of benefits on offer on our careers site
Application Notes:
A covering letter of ideally one A4 page but no more than two along with your CV is required to complete your application. See cover letter guidance at the end of our advert on our careers site.
The deadline for applications is 23:59 hours by Sunday 10 November 2024.
Interviews are scheduled to take place from the week commencing 18 November 2024.
Due to business requirements, we are looking for someone to start as soon as possible however, we are committed to considering all applications fairly.
28/10/2024
Full time
Position Overview
We are seeking a skilled and motivated Database Administrator (DBA) to join and manage our new Data team including a Junior Database Administrator. The role will include taking the lead with data quality and integrity, identifying issues and their causes, resolving data and process issues, and steering data cleansing activities across a diverse workforce.
The ideal candidate will have experience of managing data and databases within the Microsoft ecosystem, including Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse. Additionally, the candidate will be skilled in using SQL and Power BI to create detailed reports and dashboards for tracking key performance indicators (KPIs).
Key Responsibilities
Manage the installation, configuration, and maintenance of databases within Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse.
Ensure databases are properly structured, maintained, and upgraded as needed.
Define, implement, and manage seamless data integration across various platforms and applications.
Implement and maintain robust security measures to protect sensitive data from unauthorised access and breaches.
Develop and manage backup and recovery plans to safeguard data integrity and availability.
Diagnose and resolve data and database-related issues promptly to minimise downtime and ensure smooth operations.
Management and training of junior staff and data teams.
Oversee data cleansing operations to ensure data is accurate and free from inconsistencies.
Develop and maintain detailed reports and dashboards using Power BI to track and visualise KPIs.
Monitor and optimise database performance to ensure efficient data retrieval and storage.
Monitor and audit data to identify and resolve discrepancies, ensuring high data integrity.
Ensuring that the right data is available to the right people at the right time.
Assisting teams in analysing data to support business decisions.
Collaborate with cross-functional teams to ensure data quality requirements are met and conduct regular data quality assessments to track improvements.
Create and maintain comprehensive documentation of configurations, processes, and procedures.
Work closely and collaboratively with IT colleagues, development teams, and other stakeholders in a diverse and inclusive global environment to support data-related needs and projects.
Experience, Knowledge and Skills
Bachelor’s degree in computer science, Information Technology, or a related field.
Proven experience as a Database Administrator or Data Analyst.
Proficiency in Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse.
High level of skills in Power BI to include Dashboards and Executive reporting.
Strong knowledge of SQL and database management systems.
Experience with database performance tuning and optimisation.
Experience in implementing data security best practices.
Excellent problem-solving abilities.
Experience managing data cleansing exercises.
Experience managing and mentoring staff.
Strong communication and collaboration skills.
Detail-oriented with a focus on accuracy and quality.
Ability to work well alone and as part of a team.
Strong commitment to Equity, Diversity and Inclusion fostering a collaborative environment amongst their team and the wider organisation
What's in it for you?
Contract: Permanent
Salary: £50,000 per annum
Annual leave: 25 days per annum plus UK bank holidays
Sick pay: Enhanced company scheme subject to terms and conditions
Life assurance: Company life assurance scheme (4 x annual salary)
Pension: Generous Pension Scheme (from day 1 of joining)
Check out the full range of benefits on offer on our careers site
Application Notes:
A covering letter of ideally one A4 page but no more than two along with your CV is required to complete your application. See cover letter guidance at the end of our advert on our careers site.
The deadline for applications is 23:59 hours by Sunday 10 November 2024.
Interviews are scheduled to take place from the week commencing 18 November 2024.
Due to business requirements, we are looking for someone to start as soon as possible however, we are committed to considering all applications fairly.
Guidewire ClaimCenter Developer - 3 Months - Remote working - Inside IR35 My client, a leading global consultancy is looking for an experienced Guidewire ClaimCenter Developer to join a high-impact team delivering digital transformation for major insurance clients. Key Responsibilities: Design and implement custom features and integrations within the Guidewire ClaimCenter platform. Collaborate with business analysts and stakeholders to gather and refine requirements. Configure ClaimCenter components including workflows, business rules, and data models. Develop and execute unit tests to ensure solution quality and reliability. Troubleshoot and resolve technical issues across the platform. Participate in code reviews and uphold best practices and coding standards. Support QA teams during testing and assist in defect resolution. Required Skills & Experience: Experience with Guidewire InsuranceSuite, specifically ClaimCenter. Strong proficiency in Gosu programming language. Proven experience in platform configuration and development. Excellent problem-solving and communication skills. Ability to work effectively in agile, cross-functional teams. Please apply with your updated CV if the role is of interest
05/11/2025
Contractor
Guidewire ClaimCenter Developer - 3 Months - Remote working - Inside IR35 My client, a leading global consultancy is looking for an experienced Guidewire ClaimCenter Developer to join a high-impact team delivering digital transformation for major insurance clients. Key Responsibilities: Design and implement custom features and integrations within the Guidewire ClaimCenter platform. Collaborate with business analysts and stakeholders to gather and refine requirements. Configure ClaimCenter components including workflows, business rules, and data models. Develop and execute unit tests to ensure solution quality and reliability. Troubleshoot and resolve technical issues across the platform. Participate in code reviews and uphold best practices and coding standards. Support QA teams during testing and assist in defect resolution. Required Skills & Experience: Experience with Guidewire InsuranceSuite, specifically ClaimCenter. Strong proficiency in Gosu programming language. Proven experience in platform configuration and development. Excellent problem-solving and communication skills. Ability to work effectively in agile, cross-functional teams. Please apply with your updated CV if the role is of interest
World-changing careers, enabled by Johnson Matthey. With more than 200 years history, join us and help to accelerate the transition to net-zero! As a Senior SAP Functional Business Analyst, you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future. The role: As a Senior SAP Functional Business Analyst, you will help drive our goals by: Acting as a bridge between the data team (e.g., SAP BW, data engineering, and BI reporting colleagues), the business, and the SAP technical team by helping to build the data foundation and develop reporting solutions based on SAP processes and data flows. Engaging directly with business stakeholders to understand and clarify reporting and analytics requirements, primarily in the finance (Record-to-Report) domain, and translating them into technical specifications aligned with SAP Business Warehouse (BW/4HANA) and SAP Analytics Cloud (SAC) architecture and development standards. Analysing SAP ERP (ECC) transactions to identify relevant extractors, tables, and logic for reporting, while acting as a subject matter expert in Financial and other SAP processes, transaction flows, and data structures. Collaborating with data team to design, develop, and validate robust data pipelines and models, ensuring data integrity, consistency, and completeness through validation against ECC source data. Supporting integration efforts across workstreams by identifying opportunities for standardization, recognising wider integration impacts of process solutions, and collaborating with other functional areas to manage them effectively. Providing functional insight and support in transitioning to or integrating with SAP S/4HANA, and maintaining documentation related to functional mappings, extractors, transformation logic, and validation procedures. Championing the integration of BW/4HANA best practices throughout the project lifecycle and continuously improving reporting processes and systems by identifying and implementing efficiencies and better ways of working. Key skills that will help you succeed in this role: Proven experience working with SAP ERP systems in a functional or techno-functional capacity, preferably within the financial domain (Record-to-Report). In-depth understanding of SAP ERP processes and transactions, preferably within Financial Accounting (FI) and Controlling (CO) modules. Strong ability to map SAP source data (ideally, ECC), such as transactions, extractors, and tables, to SAP Business Warehouse (BW/4HANA) reporting requirements. Excellent communication and stakeholder engagement skills, with a track record of gathering, refining, and translating business requirements into technical solutions. Exceptional verbal and written communication skills in English. A data-driven mindset with a structured, analytical approach to problem-solving. Ability to work effectively in a cross-functional team alongside data engineers, BI developers, and technical staff. Experience working closely with BW/4HANA and SAP Analytics Cloud (SAC) environments is desirable. Even if you only match some of the skills, we'd love to hear from you to discuss further! What we offer: We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as: Retirement savings Share plans Saving accounts Life and disability insurance Medical plans / health assessments Fitness discounts Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career! At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected. For any queries or accessibility requirements, please contact (url removed). We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience. Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised. To submit your application, please click the "Apply" button online. All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise.Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice . By applying for this role and creating an account you are agreeing to the notice. Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
05/11/2025
Full time
World-changing careers, enabled by Johnson Matthey. With more than 200 years history, join us and help to accelerate the transition to net-zero! As a Senior SAP Functional Business Analyst, you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future. The role: As a Senior SAP Functional Business Analyst, you will help drive our goals by: Acting as a bridge between the data team (e.g., SAP BW, data engineering, and BI reporting colleagues), the business, and the SAP technical team by helping to build the data foundation and develop reporting solutions based on SAP processes and data flows. Engaging directly with business stakeholders to understand and clarify reporting and analytics requirements, primarily in the finance (Record-to-Report) domain, and translating them into technical specifications aligned with SAP Business Warehouse (BW/4HANA) and SAP Analytics Cloud (SAC) architecture and development standards. Analysing SAP ERP (ECC) transactions to identify relevant extractors, tables, and logic for reporting, while acting as a subject matter expert in Financial and other SAP processes, transaction flows, and data structures. Collaborating with data team to design, develop, and validate robust data pipelines and models, ensuring data integrity, consistency, and completeness through validation against ECC source data. Supporting integration efforts across workstreams by identifying opportunities for standardization, recognising wider integration impacts of process solutions, and collaborating with other functional areas to manage them effectively. Providing functional insight and support in transitioning to or integrating with SAP S/4HANA, and maintaining documentation related to functional mappings, extractors, transformation logic, and validation procedures. Championing the integration of BW/4HANA best practices throughout the project lifecycle and continuously improving reporting processes and systems by identifying and implementing efficiencies and better ways of working. Key skills that will help you succeed in this role: Proven experience working with SAP ERP systems in a functional or techno-functional capacity, preferably within the financial domain (Record-to-Report). In-depth understanding of SAP ERP processes and transactions, preferably within Financial Accounting (FI) and Controlling (CO) modules. Strong ability to map SAP source data (ideally, ECC), such as transactions, extractors, and tables, to SAP Business Warehouse (BW/4HANA) reporting requirements. Excellent communication and stakeholder engagement skills, with a track record of gathering, refining, and translating business requirements into technical solutions. Exceptional verbal and written communication skills in English. A data-driven mindset with a structured, analytical approach to problem-solving. Ability to work effectively in a cross-functional team alongside data engineers, BI developers, and technical staff. Experience working closely with BW/4HANA and SAP Analytics Cloud (SAC) environments is desirable. Even if you only match some of the skills, we'd love to hear from you to discuss further! What we offer: We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as: Retirement savings Share plans Saving accounts Life and disability insurance Medical plans / health assessments Fitness discounts Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career! At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected. For any queries or accessibility requirements, please contact (url removed). We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience. Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised. To submit your application, please click the "Apply" button online. All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise.Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice . By applying for this role and creating an account you are agreeing to the notice. Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
Job Title: Oracle Cloud Financials Support Lead Location: Stevenage, Hertfordshire Department: Group IT/Finance Reports To: Head of Oracle System Administration Minimum 7 years of hands-on experience with Oracle Cloud Financials in a large enterprise environment (10,000+ employees). Inside IR35 - paid through umbrella 700 per day pay p six months contract initially Role Overview We are seeking a highly skilled Oracle Cloud Financials Support Analyst to join our Finance Systems team. This role is critical in bridging the gap between our internal finance operations and our third-party Managed Service Provider (MSP). You will play a key role in supporting, maintaining, and enhancing Oracle Cloud Financials across multiple business units, ensuring system integrity, compliance, and optimal performance. This is a hands-on role requiring deep functional and technical expertise in Oracle Cloud Financials, strong accounting knowledge, and the ability to work collaboratively across finance, IT, and external partners. Key Responsibilities Act as the primary support lead for Oracle Cloud Financials across the organisation . Coordinate and manage system configuration, user support, and issue resolution. Oversee Period Close activities and ensure financial data integrity across modules. Manage small-scale enhancements (under 15 days) through full lifecycle: requirements gathering, design, testing (UAT), and deployment under ITIL framework. Collaborate with project teams to support transition of larger initiatives into Business-as-Usual (BAU). Support quarterly Oracle Cloud upgrade cycles, including impact analysis, testing, and deployment. Provide training and guidance to finance users and business application owners. Conduct regular audits and ensure compliance with financial regulations and internal controls (e.g., SOX). Liaise with IT and other departments to ensure seamless integration with other business applications and APIs. Required Qualifications & Experience Bachelor's degree in finance, Accounting, Information Systems, or related field. Minimum 7 years of hands-on experience with Oracle Cloud Financials in a large enterprise environment (10,000+ employees). Proven experience in a finance systems support or project lead role. Strong understanding of Oracle Cloud modules including GL, AP and AR. Experience with Oracle border applications such as Treasury Management and Oracle EPM (PBCS, ARCS, FCCS). Familiarity with API integrations and data flows between Oracle and other systems. Working knowledge of SOX compliance and financial controls. Awareness of CIS / Apps & Certs solutions is a plus Skills & Competencies Oracle Cloud Financials (essential) Financial analysis, budgeting, and forecasting SQL and data reporting ITIL v3/v4 processes and structured ITSM tools Excellent problem-solving and analytical skills Strong communication and stakeholder management abilities Ability to work independently and manage multiple priorities What We Offer Opportunity to work in a dynamic, enterprise-scale environment Exposure to cutting-edge Oracle Cloud technologies in a fast-moving environment with multiple ongoing projects being delivered. Collaborative team culture with cross-functional engagement Potential for contract extension Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
05/11/2025
Contractor
Job Title: Oracle Cloud Financials Support Lead Location: Stevenage, Hertfordshire Department: Group IT/Finance Reports To: Head of Oracle System Administration Minimum 7 years of hands-on experience with Oracle Cloud Financials in a large enterprise environment (10,000+ employees). Inside IR35 - paid through umbrella 700 per day pay p six months contract initially Role Overview We are seeking a highly skilled Oracle Cloud Financials Support Analyst to join our Finance Systems team. This role is critical in bridging the gap between our internal finance operations and our third-party Managed Service Provider (MSP). You will play a key role in supporting, maintaining, and enhancing Oracle Cloud Financials across multiple business units, ensuring system integrity, compliance, and optimal performance. This is a hands-on role requiring deep functional and technical expertise in Oracle Cloud Financials, strong accounting knowledge, and the ability to work collaboratively across finance, IT, and external partners. Key Responsibilities Act as the primary support lead for Oracle Cloud Financials across the organisation . Coordinate and manage system configuration, user support, and issue resolution. Oversee Period Close activities and ensure financial data integrity across modules. Manage small-scale enhancements (under 15 days) through full lifecycle: requirements gathering, design, testing (UAT), and deployment under ITIL framework. Collaborate with project teams to support transition of larger initiatives into Business-as-Usual (BAU). Support quarterly Oracle Cloud upgrade cycles, including impact analysis, testing, and deployment. Provide training and guidance to finance users and business application owners. Conduct regular audits and ensure compliance with financial regulations and internal controls (e.g., SOX). Liaise with IT and other departments to ensure seamless integration with other business applications and APIs. Required Qualifications & Experience Bachelor's degree in finance, Accounting, Information Systems, or related field. Minimum 7 years of hands-on experience with Oracle Cloud Financials in a large enterprise environment (10,000+ employees). Proven experience in a finance systems support or project lead role. Strong understanding of Oracle Cloud modules including GL, AP and AR. Experience with Oracle border applications such as Treasury Management and Oracle EPM (PBCS, ARCS, FCCS). Familiarity with API integrations and data flows between Oracle and other systems. Working knowledge of SOX compliance and financial controls. Awareness of CIS / Apps & Certs solutions is a plus Skills & Competencies Oracle Cloud Financials (essential) Financial analysis, budgeting, and forecasting SQL and data reporting ITIL v3/v4 processes and structured ITSM tools Excellent problem-solving and analytical skills Strong communication and stakeholder management abilities Ability to work independently and manage multiple priorities What We Offer Opportunity to work in a dynamic, enterprise-scale environment Exposure to cutting-edge Oracle Cloud technologies in a fast-moving environment with multiple ongoing projects being delivered. Collaborative team culture with cross-functional engagement Potential for contract extension Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Business Analyst Description: CONTRACTOR MUST HOLD MOD SC CLEARANCE Location: hybrid 50% -Corsham Duration: 31/3/2026 650 This role supports the development of migration pathways and onboarding processes for customers transitioning to MODCloud S. The Business Analyst will work closely with the Cloud Adoption Team and act as a key point of contact for requirements gathering and stakeholder engagement. Key Responsibilities: Customer Migration Support: Develop and implement onboarding processes to enable smooth customer migration to MODCloud S. Stakeholder Engagement: Lead interactions with stakeholders and customers to capture business needs, problem statements, and cloud hosting goals. Manage customer backlog and deliver workflows to support readiness activities, including persona creation and learning pathways. Stakeholder Management: Build and maintain strategic relationships, resolve issues, and ensure clear communication with stakeholders. Continuous Improvement: Drive process analysis and optimisation of onboarding through lessons learned and best practices. Process & Methodology Leadership: Own and enhance CRT processes and delivery methodologies, identifying efficiencies across areas such as Customer Awareness, Demand Capture, and Requirement Capture. Tools & Tooling: Assess and recommend tools to support CRT processes, driving improvements and efficiencies. Requirements Definition: Define and manage requirements lifecycle, create templates and repeatable onboarding patterns, and ensure alignment with platform services (e.g., VMs, Kubernetes, AI/ML). Skills & Experience: Proven experience as a Business Analyst in cloud adoption or digital transformation projects. Strong stakeholder engagement and management skills, including influencing and relationship building. Expertise in requirements gathering, analysis, and documentation, with ability to define repeatable patterns and templates. Familiarity with cloud technologies and hosting solutions (e.g., VMs, Kubernetes, AI/ML). Ability to lead process improvement initiatives and implement best practices. Competence in assessing and recommending tools and methodologies to support onboarding and migration. Excellent communication and presentation skills for technical and non-technical audiences. Strong analytical and problem-solving skills with a focus on continuous improvement."
05/11/2025
Contractor
Business Analyst Description: CONTRACTOR MUST HOLD MOD SC CLEARANCE Location: hybrid 50% -Corsham Duration: 31/3/2026 650 This role supports the development of migration pathways and onboarding processes for customers transitioning to MODCloud S. The Business Analyst will work closely with the Cloud Adoption Team and act as a key point of contact for requirements gathering and stakeholder engagement. Key Responsibilities: Customer Migration Support: Develop and implement onboarding processes to enable smooth customer migration to MODCloud S. Stakeholder Engagement: Lead interactions with stakeholders and customers to capture business needs, problem statements, and cloud hosting goals. Manage customer backlog and deliver workflows to support readiness activities, including persona creation and learning pathways. Stakeholder Management: Build and maintain strategic relationships, resolve issues, and ensure clear communication with stakeholders. Continuous Improvement: Drive process analysis and optimisation of onboarding through lessons learned and best practices. Process & Methodology Leadership: Own and enhance CRT processes and delivery methodologies, identifying efficiencies across areas such as Customer Awareness, Demand Capture, and Requirement Capture. Tools & Tooling: Assess and recommend tools to support CRT processes, driving improvements and efficiencies. Requirements Definition: Define and manage requirements lifecycle, create templates and repeatable onboarding patterns, and ensure alignment with platform services (e.g., VMs, Kubernetes, AI/ML). Skills & Experience: Proven experience as a Business Analyst in cloud adoption or digital transformation projects. Strong stakeholder engagement and management skills, including influencing and relationship building. Expertise in requirements gathering, analysis, and documentation, with ability to define repeatable patterns and templates. Familiarity with cloud technologies and hosting solutions (e.g., VMs, Kubernetes, AI/ML). Ability to lead process improvement initiatives and implement best practices. Competence in assessing and recommending tools and methodologies to support onboarding and migration. Excellent communication and presentation skills for technical and non-technical audiences. Strong analytical and problem-solving skills with a focus on continuous improvement."
Systems Technical Lead (D365 Business Central) Permanent 70,000 - 85,000 Manchester - Hybrid Source & Connect are proud to partner with a dynamic FMCG brand in Manchester seeking a hands-on D365BC Technical Lead, to elevate their Business Central environment post-implementation. This is a rare opportunity to lead system optimisation, drive warehouse management rollout, and embed best practice across finance and operations - all while bringing development and coding expertise to the table. The Role: ERP Ownership: Act as the internal Business Central expert, guiding the business to fully utilise its capabilities across finance, operations, and supply chain. Development & Customisation: Build and maintain extensions, integrations, and custom modules using AL, Power Platform, and other relevant tools. Warehouse Management Rollout: Lead the future deployment of warehouse management functionality, including scoping, configuration, testing, and training. Stakeholder Engagement: Collaborate with finance, supply chain, and operational teams to understand needs and translate them into technical solutions. Process Improvement: Map current vs future state processes, identify gaps, and implement scalable solutions using Agile principles. Training & Support: Deliver workshops, manuals, and UAT sessions to ensure smooth adoption and ongoing system confidence. Reporting & Analytics: Work with the in-house Data Analyst to develop dashboards and reports using Power BI, Jet Reports, and Excel to support commercial decision-making. Requirements: Proven experience delivering ERP implementations and optimisations - with Business Central. Strong development skills in AL, Power Platform (Power Automate, Power Apps), and SQL. Background in accounting or finance (CIMA/ACCA qualified or equivalent). Exposure to supply chain or warehouse management processes. Excellent communication and stakeholder management skills - able to bridge technical and business needs. Experience with reporting tools such as Power BI, Jet Reports, or Crystal Reports. Agile or Prince2 project delivery experience preferred. This is a fantastic opportunity to join an exciting business in a huge stage of growth and development. For more information, please apply.
05/11/2025
Full time
Systems Technical Lead (D365 Business Central) Permanent 70,000 - 85,000 Manchester - Hybrid Source & Connect are proud to partner with a dynamic FMCG brand in Manchester seeking a hands-on D365BC Technical Lead, to elevate their Business Central environment post-implementation. This is a rare opportunity to lead system optimisation, drive warehouse management rollout, and embed best practice across finance and operations - all while bringing development and coding expertise to the table. The Role: ERP Ownership: Act as the internal Business Central expert, guiding the business to fully utilise its capabilities across finance, operations, and supply chain. Development & Customisation: Build and maintain extensions, integrations, and custom modules using AL, Power Platform, and other relevant tools. Warehouse Management Rollout: Lead the future deployment of warehouse management functionality, including scoping, configuration, testing, and training. Stakeholder Engagement: Collaborate with finance, supply chain, and operational teams to understand needs and translate them into technical solutions. Process Improvement: Map current vs future state processes, identify gaps, and implement scalable solutions using Agile principles. Training & Support: Deliver workshops, manuals, and UAT sessions to ensure smooth adoption and ongoing system confidence. Reporting & Analytics: Work with the in-house Data Analyst to develop dashboards and reports using Power BI, Jet Reports, and Excel to support commercial decision-making. Requirements: Proven experience delivering ERP implementations and optimisations - with Business Central. Strong development skills in AL, Power Platform (Power Automate, Power Apps), and SQL. Background in accounting or finance (CIMA/ACCA qualified or equivalent). Exposure to supply chain or warehouse management processes. Excellent communication and stakeholder management skills - able to bridge technical and business needs. Experience with reporting tools such as Power BI, Jet Reports, or Crystal Reports. Agile or Prince2 project delivery experience preferred. This is a fantastic opportunity to join an exciting business in a huge stage of growth and development. For more information, please apply.
Our client, a leading organisation in the data and insights sector, is seeking a Junior Data Analyst to join their growing team. This is an exciting opportunity for individuals who are passionate about data and eager to start or develop a career in analytics. In this role, you will support data collection, cleaning, and analysis across various business areas, helping to produce actionable insights that drive strategic decisions. Working closely with senior analysts and managers, you ll gain valuable hands-on experience with real-world data and develop your technical and analytical skills in a collaborative, fast-paced environment. Key Responsibilities: Collect, clean, and manage data from multiple sources to ensure accuracy and completeness. Prepare and maintain reports, dashboards, and visualisations for business stakeholders. Identify trends, patterns, and insights to support business decision-making. Collaborate with senior analysts to deliver data-driven solutions and recommendations. Maintain high standards of data integrity and ensure consistent reporting practices. Requirements: Strong numerical and analytical skills with an eye for detail. Good working knowledge of Microsoft Excel; experience with SQL, Power BI, or similar tools is an advantage. Ability to communicate complex findings clearly and concisely. Well-organised with strong problem-solving and time management skills. Degree in Mathematics, Statistics, Economics, Computer Science, or a related discipline preferred (not essential). Up to 2 years experience in a data-related or analytical role graduates are welcome to apply. What s on Offer: Competitive salary and benefits package. 25 days annual leave plus bank holidays. Pension scheme and employee perks. Opportunities for professional development and career progression. Hybrid working options depending on client or project requirements. This is a fantastic opportunity for a motivated individual to develop their career in data analytics, working within a supportive environment that values innovation, learning, and growth.
05/11/2025
Full time
Our client, a leading organisation in the data and insights sector, is seeking a Junior Data Analyst to join their growing team. This is an exciting opportunity for individuals who are passionate about data and eager to start or develop a career in analytics. In this role, you will support data collection, cleaning, and analysis across various business areas, helping to produce actionable insights that drive strategic decisions. Working closely with senior analysts and managers, you ll gain valuable hands-on experience with real-world data and develop your technical and analytical skills in a collaborative, fast-paced environment. Key Responsibilities: Collect, clean, and manage data from multiple sources to ensure accuracy and completeness. Prepare and maintain reports, dashboards, and visualisations for business stakeholders. Identify trends, patterns, and insights to support business decision-making. Collaborate with senior analysts to deliver data-driven solutions and recommendations. Maintain high standards of data integrity and ensure consistent reporting practices. Requirements: Strong numerical and analytical skills with an eye for detail. Good working knowledge of Microsoft Excel; experience with SQL, Power BI, or similar tools is an advantage. Ability to communicate complex findings clearly and concisely. Well-organised with strong problem-solving and time management skills. Degree in Mathematics, Statistics, Economics, Computer Science, or a related discipline preferred (not essential). Up to 2 years experience in a data-related or analytical role graduates are welcome to apply. What s on Offer: Competitive salary and benefits package. 25 days annual leave plus bank holidays. Pension scheme and employee perks. Opportunities for professional development and career progression. Hybrid working options depending on client or project requirements. This is a fantastic opportunity for a motivated individual to develop their career in data analytics, working within a supportive environment that values innovation, learning, and growth.
Our client, a forward-thinking consultancy firm, is seeking a Junior Business Analyst to join their growing team. This is an excellent opportunity for individuals who enjoy problem-solving, communicating with diverse teams, and helping organisations improve the way they work. As a Junior Business Analyst, you will act as a key link between business stakeholders and technical teams translating ideas and requirements into actionable solutions. You ll gain exposure to live projects, business processes, and digital transformation initiatives while developing valuable analytical and communication skills. Key Responsibilities: Gather, document, and analyse business requirements from stakeholders. Assess current processes and identify areas for improvement. Support the delivery of new systems, products, and business initiatives. Collaborate with developers, testers, and project managers to ensure effective solutions. Prepare business documentation, process maps, and reports for management. Requirements: Strong communication and interpersonal skills. Highly organised with strong attention to detail. Comfortable working across both technical and non-technical teams. Analytical mindset with a passion for solving business problems. A degree in Business, IT, or a related field is preferred; however, strong candidates without a degree will also be considered. Previous exposure to office, business, or technology environments is advantageous but not essential. What s on Offer: Supportive and inclusive workplace culture. Clear career progression into senior Business Analyst and consultancy roles. Hybrid and flexible working options. Competitive salary and comprehensive benefits package. Opportunities to contribute to high-impact projects across multiple industries. This is the perfect opportunity for a motivated and curious individual to launch a career in business analysis, working alongside experienced professionals in a dynamic and collaborative environment.
05/11/2025
Full time
Our client, a forward-thinking consultancy firm, is seeking a Junior Business Analyst to join their growing team. This is an excellent opportunity for individuals who enjoy problem-solving, communicating with diverse teams, and helping organisations improve the way they work. As a Junior Business Analyst, you will act as a key link between business stakeholders and technical teams translating ideas and requirements into actionable solutions. You ll gain exposure to live projects, business processes, and digital transformation initiatives while developing valuable analytical and communication skills. Key Responsibilities: Gather, document, and analyse business requirements from stakeholders. Assess current processes and identify areas for improvement. Support the delivery of new systems, products, and business initiatives. Collaborate with developers, testers, and project managers to ensure effective solutions. Prepare business documentation, process maps, and reports for management. Requirements: Strong communication and interpersonal skills. Highly organised with strong attention to detail. Comfortable working across both technical and non-technical teams. Analytical mindset with a passion for solving business problems. A degree in Business, IT, or a related field is preferred; however, strong candidates without a degree will also be considered. Previous exposure to office, business, or technology environments is advantageous but not essential. What s on Offer: Supportive and inclusive workplace culture. Clear career progression into senior Business Analyst and consultancy roles. Hybrid and flexible working options. Competitive salary and comprehensive benefits package. Opportunities to contribute to high-impact projects across multiple industries. This is the perfect opportunity for a motivated and curious individual to launch a career in business analysis, working alongside experienced professionals in a dynamic and collaborative environment.
Technical Lead / Lead Developer (.Net) - Glasgow / Edinburgh Hybrid - 75K Lorien's client, a fast-growing, global-reaching SAAS company with a great reputation in their domain, are currently looking to hire a Technical Lead / Lead Developer or even a hands-on Software Engineering Manager with a background in C# to join their team, help lead from the front, and play a key role in the next stages of the company's evolution a new version of their core platform and offerings. They're a growing firm with great projects in the pipeline, happy to offer a range of incentives (including bonuses, hybrid working, private healthcare, recognition rewards, professional development and ongoing upskilling avenues), and friendly people to work with (ask us, we've placed a number of them ourselves!), so take a look and apply before it's too late: About the Role As a Technical Lead / Lead Developer, you will play a pivotal role in leading a feature team, ensuring the successful delivery of business goals, and cultivating a high-performance engineering culture. You will collaborate closely with cross-functional teams, including QA, product, design, data analysts and more, to deliver high-quality, scalable, and performant systems that meet the company's and its customers' needs. Responsibilities will include: Leading a feature team from the front and in a hands-on capacity, ensuring the successful delivery of business goals Fostering a culture of delivering high-quality, performant systems that scale and meet customer needs Conducting code reviews, providing guidance on technical aspects, and architecting complex systems Cultivating a culture of continuous self-improvement and learning within the team Managing complex deliverables to successful completion, balancing technical debt and business priorities What We're Looking For Hands-on skills across the following: .Net, C#, SQL, Azure, Kubernetes, Docker, Azure DevOps Proven track record of leading technical staff and delivering complex projects Expertise in software best practices, automated testing methods and ability to identify areas for improvement Demonstrated ability to handle complex technical challenges as well as keep stakeholders at any level in the loop along the way Ability to foster a strong team culture, and both build the team up by recruiting new staff down the line as well as developing the skills of those already in the squad Ability to set and reach goals, execute performance development planning, and conducting regular one-to-one meetings Why Join This Company? This company offers a competitive salary, a comprehensive benefits package, and a supportive, inclusive work environment. You'll have the opportunity to make a significant impact, drive innovation, and contribute to the company's continued success. So if you're looking to join a great firm with major expansion and evolution on the horizon, offering a host of benefits with staff at the centre such as flexible working, bonuses and recognition rewards, healthcare, progression and more, apply now with your latest CV and let's have a chat. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
05/11/2025
Full time
Technical Lead / Lead Developer (.Net) - Glasgow / Edinburgh Hybrid - 75K Lorien's client, a fast-growing, global-reaching SAAS company with a great reputation in their domain, are currently looking to hire a Technical Lead / Lead Developer or even a hands-on Software Engineering Manager with a background in C# to join their team, help lead from the front, and play a key role in the next stages of the company's evolution a new version of their core platform and offerings. They're a growing firm with great projects in the pipeline, happy to offer a range of incentives (including bonuses, hybrid working, private healthcare, recognition rewards, professional development and ongoing upskilling avenues), and friendly people to work with (ask us, we've placed a number of them ourselves!), so take a look and apply before it's too late: About the Role As a Technical Lead / Lead Developer, you will play a pivotal role in leading a feature team, ensuring the successful delivery of business goals, and cultivating a high-performance engineering culture. You will collaborate closely with cross-functional teams, including QA, product, design, data analysts and more, to deliver high-quality, scalable, and performant systems that meet the company's and its customers' needs. Responsibilities will include: Leading a feature team from the front and in a hands-on capacity, ensuring the successful delivery of business goals Fostering a culture of delivering high-quality, performant systems that scale and meet customer needs Conducting code reviews, providing guidance on technical aspects, and architecting complex systems Cultivating a culture of continuous self-improvement and learning within the team Managing complex deliverables to successful completion, balancing technical debt and business priorities What We're Looking For Hands-on skills across the following: .Net, C#, SQL, Azure, Kubernetes, Docker, Azure DevOps Proven track record of leading technical staff and delivering complex projects Expertise in software best practices, automated testing methods and ability to identify areas for improvement Demonstrated ability to handle complex technical challenges as well as keep stakeholders at any level in the loop along the way Ability to foster a strong team culture, and both build the team up by recruiting new staff down the line as well as developing the skills of those already in the squad Ability to set and reach goals, execute performance development planning, and conducting regular one-to-one meetings Why Join This Company? This company offers a competitive salary, a comprehensive benefits package, and a supportive, inclusive work environment. You'll have the opportunity to make a significant impact, drive innovation, and contribute to the company's continued success. So if you're looking to join a great firm with major expansion and evolution on the horizon, offering a host of benefits with staff at the centre such as flexible working, bonuses and recognition rewards, healthcare, progression and more, apply now with your latest CV and let's have a chat. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
We are seeking an Applications Specialist to support Hydrocarbon Accounting systems aplications, particularly SAP FI/CO/MM integration with SCADA Lead the change and optimisation agenda for hydrocarbon accounting and production reporting using Energy Components. Operate as a hybrid Project Manager and Business Analyst. Shape scope with Operations and Finance; translate allocation and metering requirements into robust designs; and lead delivery with AMS/ISVs to land releases safely (UAT, cutover, communications and benefits). Provide light-touch Service Operations leadership as functional SME (L3 escalation and vendor coordination). Key Responsibilities Discovery & Business Analysis Run discovery with Operations/Finance; agree scope and outcomes; map AS-IS / TO-BE for allocation, reconciliation and reporting processes. Capture requirements and acceptance criteria; maintain traceability through testing and release; document functional options and impacts. Plan around month/quarter-end calendars to minimise risk to close activities. Delivery & Close Calendars Build/manage plans, RAID and release calendars; coordinate UAT, readiness, comms and training; run cutover/hypercare and track benefits. Provide clear status/risk reporting to stakeholders and PMO; log assumptions and manage change control. Integrations & Data Quality Lead outcomes across connections with plant data historians (e.g., OSIsoft PI) and Supervisory Control and Data Acquisition (SCADA), and integrations to SAP Financial Accounting/Controlling (FI/CO) / Materials Management (MM) and analytics platforms. Define data quality KPIs, exception handling patterns and recovery procedures; maintain interface contracts and runbooks. Embed Non-Functional Requirements for performance, availability and supportability; ensure solutions are supportable by operations. Regulatory, JV & Audit Design controls and documentation to meet regulatory and Joint Venture reporting expectations; maintain audit-ready evidence. Coordinate with IRM/Architecture on risk acceptance and remediation; manage data retention and evidence trails. Vendor & AMS Governance Act as day-to-day interface to AMS and ISVs: prioritise backlog, agree estimates/timelines; manage SOWs/SLAs/KPIs/SIPs. Ensure clean handover to BAU with up-to-date knowledge articles and support models. Service Operations (SME / L3 coordination) Serve as functional SME and L3 escalation: triage allocation exceptions, metering anomalies and data quality issues; direct AMS/vendors to resolution. Maintain close/calendar playbooks, evidence packs and knowledge articles; drive SIPs from incident/problem reviews. Role Dimensions Direct impact on production reporting accuracy, commercial outcomes and regulatory/JV obligations. Multi-party delivery with AMS, ISVs and plant data teams; offshore data dependencies. Role Requirements 7+ years delivering change across hydrocarbon accounting/production reporting (preferably Energy Components). Strong BA/PM track record across requirements, UAT, release; familiarity with PI/SCADA and SAP FI/CO/MM integrations. Evidence-led approach to reconciliation and variance analysis; experience with audit and regulatory submissions. Excellent stakeholder management; ITIL v4/PMO governance; clear written documentation and communication. Our role in supporting diversity and inclusion As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.
05/11/2025
Seasonal
We are seeking an Applications Specialist to support Hydrocarbon Accounting systems aplications, particularly SAP FI/CO/MM integration with SCADA Lead the change and optimisation agenda for hydrocarbon accounting and production reporting using Energy Components. Operate as a hybrid Project Manager and Business Analyst. Shape scope with Operations and Finance; translate allocation and metering requirements into robust designs; and lead delivery with AMS/ISVs to land releases safely (UAT, cutover, communications and benefits). Provide light-touch Service Operations leadership as functional SME (L3 escalation and vendor coordination). Key Responsibilities Discovery & Business Analysis Run discovery with Operations/Finance; agree scope and outcomes; map AS-IS / TO-BE for allocation, reconciliation and reporting processes. Capture requirements and acceptance criteria; maintain traceability through testing and release; document functional options and impacts. Plan around month/quarter-end calendars to minimise risk to close activities. Delivery & Close Calendars Build/manage plans, RAID and release calendars; coordinate UAT, readiness, comms and training; run cutover/hypercare and track benefits. Provide clear status/risk reporting to stakeholders and PMO; log assumptions and manage change control. Integrations & Data Quality Lead outcomes across connections with plant data historians (e.g., OSIsoft PI) and Supervisory Control and Data Acquisition (SCADA), and integrations to SAP Financial Accounting/Controlling (FI/CO) / Materials Management (MM) and analytics platforms. Define data quality KPIs, exception handling patterns and recovery procedures; maintain interface contracts and runbooks. Embed Non-Functional Requirements for performance, availability and supportability; ensure solutions are supportable by operations. Regulatory, JV & Audit Design controls and documentation to meet regulatory and Joint Venture reporting expectations; maintain audit-ready evidence. Coordinate with IRM/Architecture on risk acceptance and remediation; manage data retention and evidence trails. Vendor & AMS Governance Act as day-to-day interface to AMS and ISVs: prioritise backlog, agree estimates/timelines; manage SOWs/SLAs/KPIs/SIPs. Ensure clean handover to BAU with up-to-date knowledge articles and support models. Service Operations (SME / L3 coordination) Serve as functional SME and L3 escalation: triage allocation exceptions, metering anomalies and data quality issues; direct AMS/vendors to resolution. Maintain close/calendar playbooks, evidence packs and knowledge articles; drive SIPs from incident/problem reviews. Role Dimensions Direct impact on production reporting accuracy, commercial outcomes and regulatory/JV obligations. Multi-party delivery with AMS, ISVs and plant data teams; offshore data dependencies. Role Requirements 7+ years delivering change across hydrocarbon accounting/production reporting (preferably Energy Components). Strong BA/PM track record across requirements, UAT, release; familiarity with PI/SCADA and SAP FI/CO/MM integrations. Evidence-led approach to reconciliation and variance analysis; experience with audit and regulatory submissions. Excellent stakeholder management; ITIL v4/PMO governance; clear written documentation and communication. Our role in supporting diversity and inclusion As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.
IT Service Desk Analyst £30,000 to £35,000 - Salisbury or Witney Are you an experienced IT Support professional looking for your next step? My client, a well-established law firm, is seeking an IT Service Desk Analyst to join their growing internal IT team. This is a fantastic opportunity to work in a professional environment where technology plays a key role in supporting legal operations. Role: You ll be the first point of contact for all IT issues, providing first-line technical support to users across the business. You ll diagnose and resolve hardware, software, and networking issues, log and manage tickets through the service desk, and escalate more complex problems when needed all while delivering exceptional customer service. You ll also contribute to training, documentation, and collaboration with 2nd line teams to keep systems running smoothly. Experience Needed: Experience in an IT service desk or technical support role (ideally 3 4+ years) Strong knowledge of Windows OS, Microsoft 365, Entra, Intune, Active Directory & Teams Excellent communication and problem-solving skills Calm, customer-focused approach and willingness to learn Bonus: experience with SolarWinds, BigHand, Partner, Oyez, IRIS/Sage, or TeamViewer The client is looking to fill this opportunity immediately , so please apply ASAP or feel free to drop me an email with any questions to . com. SER-IN
05/11/2025
Full time
IT Service Desk Analyst £30,000 to £35,000 - Salisbury or Witney Are you an experienced IT Support professional looking for your next step? My client, a well-established law firm, is seeking an IT Service Desk Analyst to join their growing internal IT team. This is a fantastic opportunity to work in a professional environment where technology plays a key role in supporting legal operations. Role: You ll be the first point of contact for all IT issues, providing first-line technical support to users across the business. You ll diagnose and resolve hardware, software, and networking issues, log and manage tickets through the service desk, and escalate more complex problems when needed all while delivering exceptional customer service. You ll also contribute to training, documentation, and collaboration with 2nd line teams to keep systems running smoothly. Experience Needed: Experience in an IT service desk or technical support role (ideally 3 4+ years) Strong knowledge of Windows OS, Microsoft 365, Entra, Intune, Active Directory & Teams Excellent communication and problem-solving skills Calm, customer-focused approach and willingness to learn Bonus: experience with SolarWinds, BigHand, Partner, Oyez, IRIS/Sage, or TeamViewer The client is looking to fill this opportunity immediately , so please apply ASAP or feel free to drop me an email with any questions to . com. SER-IN
Data Engineer £55,000 - £65,000 Telford (hybrid A leading consultancy organisation based in is looking to expand their team of Data Engineers to join a specific public sector client. This is a pivotal role, where you will contribute to data acquisition, preparation and management projects, helping to modernise services and deliver secure, reliable data products at scale. WHAT YOU'LL DO Design and implement robust, secure and performant data integration solutions (batch and/or near-Real Time). Build, operate and improve data pipelines (ingestion, transformation, curation) with monitoring, alerting and SLAs. Collaborate with product teams and client stakeholders to refine requirements and align decisions to NFRs (cost, performance, security). Support incident resolution and ensure service continuity. Share knowledge, mentor colleagues, and contribute to Capgemini's engineering communities of practice. Actively participate in Agile ceremonies and work cross-functionally with engineers, analysts and business teams. WHAT YOU'LL BRING Our team delivers solutions across a wide range of technologies, and so we are looking for candidates with strong knowledge in data engineering fundamentals, with ability to operate at all stages of the delivery life cycle, with an interest in learning and cross-skilling. Essential skills and experience: Strong SQL and hands-on experience with data modelling. Hands-on with ETL/ELT tooling (at least one of Talend, Pentaho DI, Informatica, AWS Glue, or SAS). Experience with databases/data platforms (ideally Oracle or Cloudera). Knowledge of cloud platforms (ideally AWS). Good experience with programming/Scripting languages (eg Python, Bash). Strong grasp of data engineering fundamentals, including integration, transformation, orchestration, and version control. Excellent client-facing and consultancy skills. Experience working in Agile delivery environments. Drive to share knowledge, mentoring and developing others.
05/11/2025
Full time
Data Engineer £55,000 - £65,000 Telford (hybrid A leading consultancy organisation based in is looking to expand their team of Data Engineers to join a specific public sector client. This is a pivotal role, where you will contribute to data acquisition, preparation and management projects, helping to modernise services and deliver secure, reliable data products at scale. WHAT YOU'LL DO Design and implement robust, secure and performant data integration solutions (batch and/or near-Real Time). Build, operate and improve data pipelines (ingestion, transformation, curation) with monitoring, alerting and SLAs. Collaborate with product teams and client stakeholders to refine requirements and align decisions to NFRs (cost, performance, security). Support incident resolution and ensure service continuity. Share knowledge, mentor colleagues, and contribute to Capgemini's engineering communities of practice. Actively participate in Agile ceremonies and work cross-functionally with engineers, analysts and business teams. WHAT YOU'LL BRING Our team delivers solutions across a wide range of technologies, and so we are looking for candidates with strong knowledge in data engineering fundamentals, with ability to operate at all stages of the delivery life cycle, with an interest in learning and cross-skilling. Essential skills and experience: Strong SQL and hands-on experience with data modelling. Hands-on with ETL/ELT tooling (at least one of Talend, Pentaho DI, Informatica, AWS Glue, or SAS). Experience with databases/data platforms (ideally Oracle or Cloudera). Knowledge of cloud platforms (ideally AWS). Good experience with programming/Scripting languages (eg Python, Bash). Strong grasp of data engineering fundamentals, including integration, transformation, orchestration, and version control. Excellent client-facing and consultancy skills. Experience working in Agile delivery environments. Drive to share knowledge, mentoring and developing others.
Role: Junior Major Incident & Problem Analyst Location: London - (Hybrid) Duration : Permanent Key Essential Skills: 2-3 years experience in a customer-focused, fast-moving IT support or service management environment Solid foundation in IT service delivery and understanding of Major Incident and Problem Management processes Working knowledge of ITIL practices and terminology Strong communication skills, able to explain technical issues to both IT and business stakeholders Methodical approach to managing tasks and following up on delivery Ability to collaborate well with cross-functional teams Confident in managing and participating in major incidents and problem investigations with support from senior staff Basic understanding of IT infrastructure and relevant systems Comfortable producing reports and handling incident/problem tracking (Excel basics and ITSM tool navigation) Strong analytical and organizational skills Desirable Skills: Experience supporting or working with senior stakeholders and learning how to drive process adherence Exposure to financial services or regulated sectors ITIL or other ITSM certifications in progress or completed Experience using ITSM platforms (eg, ServiceNow, Remedy, BMC, Cherwell) Interest in professional development and growing knowledge of ITIL/incident management best practices Overview We are seeking for Junior Major Incident & Problem Analyst to join our team based in central London. This role requires a proactive, detail-oriented, and communicative professional who can manage and drive Major Incidents and Problem Management across their full life cycle in a fast-paced, high-demand environment As part of a three-person Incident, Problem, (IPC) team, you will work closely with Run the Bank IT teams, ensuring adherence to ITIL-aligned Incident and Problem Management processes. The role includes on-site support during business hours (07:00 - 18:00, Monday to Friday) and participation in an on-call rota for out-of-hours incident management. Role & Responsibilities: Incident Management: Responsible for the end to end management of major and high impacting issues, ensuring issues are resolved as quickly as possible. Manage incidents via conference calls, liaising and coordinating activities with IT support teams until issues is resolved. Send regular communications regarding the incident to relevant stakeholders. Update incident tickets within the ITSM tool with incident details including; the actual issues, business impact, where known the cause and timeline of events through the incident. Escalate incidents to management, being able to articulate details of the incident at all levels. Problem Management: Facilitate Post Incident Review meetings where required, working with the Service Delivery Manager and Run the Bank teams to identify root cause and remedial actions. Create problem management tickets within the ITSM tool following an incident or for proactive management of a problem, ensuring the ticket contains all relevant details, remediation activities with due dates for completion. Manage the life cycle of Problem tickets and flag any potential issues or due dates being missed. With the Service Delivery Manager hold meetings with Run the Bank teams to receive progress updates on remediation actions and update Problem Management ticket. Update ITSM tool for known errors. Professionalism: To be an advocate for Thebes Group and to act in accordance with the company's Code of Conduct at all times; Participate and undertake applicable professional, technical and career development training to include attainment of associated qualifications where required. Comply with external and internal regulatory and statutory policies, procedures and regulations Liaise with relevant and associated areas across the Thebes Group and client sites to ensure our policies are known, understood and drive the appropriate outcomes. To undertake any other duties of a similar nature that the company reasonably requests to be performed that are within the expertise and skills of the jobholder. Outline Thebes Group: Thebes, a seasoned IT Managed Service provider with a 19-year track record, offers fast, flexible, and value-driven solutions, tailored to propel your organization into the next phase of its IT journey. Our unique Assured Outcome Provider (AOP) methodology prioritizes quality service, industry-leading solutions, and tangible ROI over conventional metrics like headcount and price lists. In our commitment to putting your needs first, we specialize in strategic IT consultancy, efficient project execution, ITaaS management, and staffing augmentation with our network of skilled professionals. What sets us apart is our proficiency in harnessing cutting-edge AI and Cloud technologies for cost optimization, ensuring that your IT infrastructure not only meets but exceeds expectations. We don't just deliver services; we curate digital solutions that align seamlessly with your business objectives. With a relentless focus on delivering outcomes, we do things for you, not to you, constantly adding value to your operations. Trust Thebes to be your partner in achieving IT excellence, where innovation and efficiency converge for unparalleled success.
05/11/2025
Full time
Role: Junior Major Incident & Problem Analyst Location: London - (Hybrid) Duration : Permanent Key Essential Skills: 2-3 years experience in a customer-focused, fast-moving IT support or service management environment Solid foundation in IT service delivery and understanding of Major Incident and Problem Management processes Working knowledge of ITIL practices and terminology Strong communication skills, able to explain technical issues to both IT and business stakeholders Methodical approach to managing tasks and following up on delivery Ability to collaborate well with cross-functional teams Confident in managing and participating in major incidents and problem investigations with support from senior staff Basic understanding of IT infrastructure and relevant systems Comfortable producing reports and handling incident/problem tracking (Excel basics and ITSM tool navigation) Strong analytical and organizational skills Desirable Skills: Experience supporting or working with senior stakeholders and learning how to drive process adherence Exposure to financial services or regulated sectors ITIL or other ITSM certifications in progress or completed Experience using ITSM platforms (eg, ServiceNow, Remedy, BMC, Cherwell) Interest in professional development and growing knowledge of ITIL/incident management best practices Overview We are seeking for Junior Major Incident & Problem Analyst to join our team based in central London. This role requires a proactive, detail-oriented, and communicative professional who can manage and drive Major Incidents and Problem Management across their full life cycle in a fast-paced, high-demand environment As part of a three-person Incident, Problem, (IPC) team, you will work closely with Run the Bank IT teams, ensuring adherence to ITIL-aligned Incident and Problem Management processes. The role includes on-site support during business hours (07:00 - 18:00, Monday to Friday) and participation in an on-call rota for out-of-hours incident management. Role & Responsibilities: Incident Management: Responsible for the end to end management of major and high impacting issues, ensuring issues are resolved as quickly as possible. Manage incidents via conference calls, liaising and coordinating activities with IT support teams until issues is resolved. Send regular communications regarding the incident to relevant stakeholders. Update incident tickets within the ITSM tool with incident details including; the actual issues, business impact, where known the cause and timeline of events through the incident. Escalate incidents to management, being able to articulate details of the incident at all levels. Problem Management: Facilitate Post Incident Review meetings where required, working with the Service Delivery Manager and Run the Bank teams to identify root cause and remedial actions. Create problem management tickets within the ITSM tool following an incident or for proactive management of a problem, ensuring the ticket contains all relevant details, remediation activities with due dates for completion. Manage the life cycle of Problem tickets and flag any potential issues or due dates being missed. With the Service Delivery Manager hold meetings with Run the Bank teams to receive progress updates on remediation actions and update Problem Management ticket. Update ITSM tool for known errors. Professionalism: To be an advocate for Thebes Group and to act in accordance with the company's Code of Conduct at all times; Participate and undertake applicable professional, technical and career development training to include attainment of associated qualifications where required. Comply with external and internal regulatory and statutory policies, procedures and regulations Liaise with relevant and associated areas across the Thebes Group and client sites to ensure our policies are known, understood and drive the appropriate outcomes. To undertake any other duties of a similar nature that the company reasonably requests to be performed that are within the expertise and skills of the jobholder. Outline Thebes Group: Thebes, a seasoned IT Managed Service provider with a 19-year track record, offers fast, flexible, and value-driven solutions, tailored to propel your organization into the next phase of its IT journey. Our unique Assured Outcome Provider (AOP) methodology prioritizes quality service, industry-leading solutions, and tangible ROI over conventional metrics like headcount and price lists. In our commitment to putting your needs first, we specialize in strategic IT consultancy, efficient project execution, ITaaS management, and staffing augmentation with our network of skilled professionals. What sets us apart is our proficiency in harnessing cutting-edge AI and Cloud technologies for cost optimization, ensuring that your IT infrastructure not only meets but exceeds expectations. We don't just deliver services; we curate digital solutions that align seamlessly with your business objectives. With a relentless focus on delivering outcomes, we do things for you, not to you, constantly adding value to your operations. Trust Thebes to be your partner in achieving IT excellence, where innovation and efficiency converge for unparalleled success.
The Thrive Team Limited
Newcastle Upon Tyne, Tyne And Wear
External Job Boards Business Analyst Newcastle upon Tyne, Tyne & Wear Salary negotiable and dependent on experience. An opportunity to join an exciting organisation as a Business Analyst. The purpose of the role you will be reporting to the Head of IT, the Business Analyst support the successful rollout of a new ERP instance and the wider transformation/assessment of business systems across the company. Acting as the interface between the IT team and the individual business units, the role will be instrumental in gathering, analysing and translating operational requirements into fit for purpose technical solutions. This role is pivotal in ensuring business needs are met through correct selection of internal software platforms. Working closely with IT you will look to drive improvements to internal processes and help improve or replace legacy systems used by the company. To act independently and as part of the team as a Business Analyst. To establish good working relationships across the business including business support functions, Projects, Business development and Engineering. Main Duties & Responsibilities: Gather information on systems (on prem/cloud) used by multiple business units. Analyse current systems, particularly in preparation for deployment of the new ERP instance. Create clear and concise documentation of processes. This will include functional specifications and technical requirements. Act as a liaison between business teams and technical resources throughout project delivery. Support configuration, training, and successful go-live of the new ERP platform and other systems across the business. Assist departments (e.g. HR, Business Development) in selecting best in class systems and phasing out legacy platforms. Identify opportunities for process automation and key system(s) reporting. Work with external suppliers to ensure timely delivery of solutions Qualifications, Skills and Experience: Skills/Experience Proven experience in a Business Analyst or Systems Analyst role. This will ideally have been in a manufacturing or engineering environment. Strong understanding of ERP systems (Epicor experience desirable). Demonstrable ability to bridge the gap between non-technical stakeholders and technical teams. Experience with HR software solutions and awareness of their integration into other internal systems. Skilled in requirements gathering, business process mapping and writing functional specifications. Strong analytical, problem solving and documentation capabilities. Desirable Skills/Experience Experience with HRIS platforms Exposure to reporting tools such as Power BI Understanding of data integrations and workflow automation Familiarity with SharePoint Exposure to SQL and associated database tools. Knowledge of data security and working in regulated environments Competitive remuneration package offered. Salary negotiable and dependent on experience. If you feel that you have the necessary skills and experience, we would like to hear from you.
05/11/2025
Full time
External Job Boards Business Analyst Newcastle upon Tyne, Tyne & Wear Salary negotiable and dependent on experience. An opportunity to join an exciting organisation as a Business Analyst. The purpose of the role you will be reporting to the Head of IT, the Business Analyst support the successful rollout of a new ERP instance and the wider transformation/assessment of business systems across the company. Acting as the interface between the IT team and the individual business units, the role will be instrumental in gathering, analysing and translating operational requirements into fit for purpose technical solutions. This role is pivotal in ensuring business needs are met through correct selection of internal software platforms. Working closely with IT you will look to drive improvements to internal processes and help improve or replace legacy systems used by the company. To act independently and as part of the team as a Business Analyst. To establish good working relationships across the business including business support functions, Projects, Business development and Engineering. Main Duties & Responsibilities: Gather information on systems (on prem/cloud) used by multiple business units. Analyse current systems, particularly in preparation for deployment of the new ERP instance. Create clear and concise documentation of processes. This will include functional specifications and technical requirements. Act as a liaison between business teams and technical resources throughout project delivery. Support configuration, training, and successful go-live of the new ERP platform and other systems across the business. Assist departments (e.g. HR, Business Development) in selecting best in class systems and phasing out legacy platforms. Identify opportunities for process automation and key system(s) reporting. Work with external suppliers to ensure timely delivery of solutions Qualifications, Skills and Experience: Skills/Experience Proven experience in a Business Analyst or Systems Analyst role. This will ideally have been in a manufacturing or engineering environment. Strong understanding of ERP systems (Epicor experience desirable). Demonstrable ability to bridge the gap between non-technical stakeholders and technical teams. Experience with HR software solutions and awareness of their integration into other internal systems. Skilled in requirements gathering, business process mapping and writing functional specifications. Strong analytical, problem solving and documentation capabilities. Desirable Skills/Experience Experience with HRIS platforms Exposure to reporting tools such as Power BI Understanding of data integrations and workflow automation Familiarity with SharePoint Exposure to SQL and associated database tools. Knowledge of data security and working in regulated environments Competitive remuneration package offered. Salary negotiable and dependent on experience. If you feel that you have the necessary skills and experience, we would like to hear from you.
Application Support Analyst (Entry level) - London Join the Fortnum & Mason Team! Why Work For Us: Competitive salary A generous store and restaurant discount of up to 40% 25 days holidays (excluded bank holidays) and an extra day off for your birthday A fantastic subsidised staff restaurant which uses Fortnum's ingredients A range of opportunities to develop and grow personally and professionally Excellent pension scheme About The Role: Job Title: Application Support Analyst (Entry Level) Reports to: Lead Application Support Analyst Key Relationships: Tech Bar Engineers, Business Systems Analysts, Infrastructure & Security Engineers, Service Delivery Manager, Digital Transformation Managers / Project Managers, Key Business Users, Dynamics MSP Location: Piccadilly, London - Travel to all sites required on occasion. The Application Support Analyst plays a vital role in keeping Fortnum & Mason's retail and hospitality applications running smoothly, from core systems like Microsoft Dynamics 365 to Oracle Simphony POS. A key part of this role also involves supporting new technology introductions - working closely with project teams and the Application Support Lead to test, stabilise and transition new applications into operational support. You'll provide dedicated hypercare support for major rollouts, particularly for our retail stores and hospitality venues, ensuring successful adoption into the wider application support team. This position sits at the intersection of day-to-day operational support and technology transformation, helping to maintain our high service standards while enabling the business to adopt innovative solutions that enhance both customer and colleague experiences. What You'll Do: Operational (BAU) Support Provide 1st line support for critical retail/hospitality systems (e.g. Dynamics 365, Oracle Simphony, payment solutions, etc.), ensuring minimal disruption to business operations. Proactive maintenance - monitoring and maintaining systems (e.g. software patching), to minimise the occurrence of operational issues. Cross-Departmental Partnership Build and maintain strong relationships with colleagues across Retail, Hospitality, Finance, and other key departments. Proactively seek feedback from departments to improve system performance and user experience. Project & Hypercare Support Partner with Digital Transformation teams on new system rollouts, providing hands-on hypercare support for retail/hospitality deployments prior to transitioning to BAU support. Contribute to testing, training, and documentation to ensure smooth adoption. Continuous Improvement Share insights with IT teams to optimise systems and processes based on departmental feedback. Help colleagues build confidence with technology through clear communication and guidance What We Are Looking For: Essential Some experience providing IT or application support, either through working on a helpdesk, internship, or academic projects - ideally within a retail, hospitality, or customer-focused environment Basic understanding of Point of Sale (POS) systems, or an interest in learning how POS hardware and software work Strong problem-solving skills and a proactive, customer-focused approach Confidence using Microsoft Office tools and willingness to learn new business applications Desirable Awareness or basic system exposure to systems such as Microsoft Dynamics 365 (Finance, SCM, Commerce) or other ERP platforms Interest in retail or hospitality technology, such as payment systems or stock management tools Understanding of how systems connect and share data (APIs, integrations, file transfers, etc.) Familiarity with IT service processes or frameworks such as ITIL Any exposure to Oracle POS or similar retail systems Competencies, Behaviours and Skills Essential Strong interest in technology and problem-solving with a logical, methodical approach Awareness or basic exposure to systems such as Microsoft Dynamics 365 (Finance, SCM, Commerce) or other ERP platforms Basic understanding of Microsoft Windows and common business applications Awareness of retail or hospitality systems (e.g. Point of Sale) and an eagerness to build technical knowledge Good communication skills - able to explain technical information clearly to both technical and non-technical colleagues Positive team player with a proactive and supportive attitude; builds trust and respect with colleagues Takes responsibility for assigned tasks and follows through to completion, escalating for support as required Organised and able to manage time effectively when handling multiple requests Attention to detail, with an ability to work accurately under pressure Curious and motivated to learn new systems and processes Comfortable documenting steps, writing simple guides or notes to help others Focused on delivering good service and practical results Desirable Awareness of Microsoft Dynamics 365 or other ERP systems Familiarity with Microsoft 365 tools such as Teams, SharePoint, and Excel Interest in IT service management frameworks such as ITIL Hands-on experience with POS systems (Oracle Micros, Dynamics or similar) Experience using or supporting Windows 10/11 or Windows Server environments Understanding of Service Desk tools and processes (e.g. ticket logging, working within SLAs) We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.
05/11/2025
Full time
Application Support Analyst (Entry level) - London Join the Fortnum & Mason Team! Why Work For Us: Competitive salary A generous store and restaurant discount of up to 40% 25 days holidays (excluded bank holidays) and an extra day off for your birthday A fantastic subsidised staff restaurant which uses Fortnum's ingredients A range of opportunities to develop and grow personally and professionally Excellent pension scheme About The Role: Job Title: Application Support Analyst (Entry Level) Reports to: Lead Application Support Analyst Key Relationships: Tech Bar Engineers, Business Systems Analysts, Infrastructure & Security Engineers, Service Delivery Manager, Digital Transformation Managers / Project Managers, Key Business Users, Dynamics MSP Location: Piccadilly, London - Travel to all sites required on occasion. The Application Support Analyst plays a vital role in keeping Fortnum & Mason's retail and hospitality applications running smoothly, from core systems like Microsoft Dynamics 365 to Oracle Simphony POS. A key part of this role also involves supporting new technology introductions - working closely with project teams and the Application Support Lead to test, stabilise and transition new applications into operational support. You'll provide dedicated hypercare support for major rollouts, particularly for our retail stores and hospitality venues, ensuring successful adoption into the wider application support team. This position sits at the intersection of day-to-day operational support and technology transformation, helping to maintain our high service standards while enabling the business to adopt innovative solutions that enhance both customer and colleague experiences. What You'll Do: Operational (BAU) Support Provide 1st line support for critical retail/hospitality systems (e.g. Dynamics 365, Oracle Simphony, payment solutions, etc.), ensuring minimal disruption to business operations. Proactive maintenance - monitoring and maintaining systems (e.g. software patching), to minimise the occurrence of operational issues. Cross-Departmental Partnership Build and maintain strong relationships with colleagues across Retail, Hospitality, Finance, and other key departments. Proactively seek feedback from departments to improve system performance and user experience. Project & Hypercare Support Partner with Digital Transformation teams on new system rollouts, providing hands-on hypercare support for retail/hospitality deployments prior to transitioning to BAU support. Contribute to testing, training, and documentation to ensure smooth adoption. Continuous Improvement Share insights with IT teams to optimise systems and processes based on departmental feedback. Help colleagues build confidence with technology through clear communication and guidance What We Are Looking For: Essential Some experience providing IT or application support, either through working on a helpdesk, internship, or academic projects - ideally within a retail, hospitality, or customer-focused environment Basic understanding of Point of Sale (POS) systems, or an interest in learning how POS hardware and software work Strong problem-solving skills and a proactive, customer-focused approach Confidence using Microsoft Office tools and willingness to learn new business applications Desirable Awareness or basic system exposure to systems such as Microsoft Dynamics 365 (Finance, SCM, Commerce) or other ERP platforms Interest in retail or hospitality technology, such as payment systems or stock management tools Understanding of how systems connect and share data (APIs, integrations, file transfers, etc.) Familiarity with IT service processes or frameworks such as ITIL Any exposure to Oracle POS or similar retail systems Competencies, Behaviours and Skills Essential Strong interest in technology and problem-solving with a logical, methodical approach Awareness or basic exposure to systems such as Microsoft Dynamics 365 (Finance, SCM, Commerce) or other ERP platforms Basic understanding of Microsoft Windows and common business applications Awareness of retail or hospitality systems (e.g. Point of Sale) and an eagerness to build technical knowledge Good communication skills - able to explain technical information clearly to both technical and non-technical colleagues Positive team player with a proactive and supportive attitude; builds trust and respect with colleagues Takes responsibility for assigned tasks and follows through to completion, escalating for support as required Organised and able to manage time effectively when handling multiple requests Attention to detail, with an ability to work accurately under pressure Curious and motivated to learn new systems and processes Comfortable documenting steps, writing simple guides or notes to help others Focused on delivering good service and practical results Desirable Awareness of Microsoft Dynamics 365 or other ERP systems Familiarity with Microsoft 365 tools such as Teams, SharePoint, and Excel Interest in IT service management frameworks such as ITIL Hands-on experience with POS systems (Oracle Micros, Dynamics or similar) Experience using or supporting Windows 10/11 or Windows Server environments Understanding of Service Desk tools and processes (e.g. ticket logging, working within SLAs) We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.
Jobs - Frequently Asked Questions
Use the location filter to find IT jobs in cities like London, Manchester, Birmingham, and across the UK.
Entry-level roles include IT support technician, junior developer, QA tester, and helpdesk analyst.
New jobs are posted daily. Set up alerts to be notified as soon as new roles match your preferences.
Key skills include problem-solving, coding, cloud computing, networking, and familiarity with tools like AWS or SQL.
Yes, many employers offer training or junior roles. Focus on building a strong CV with relevant coursework or personal projects.