Head of Change - Insurance

My client are a London Market insurer with an international presence, looking to bring on a Head of Change to join and direct the team.

Key Responsibilities

• Lead the end-to-end planning, execution, and delivery of IT change initiatives, including acquisition integrations, platform transitions, infrastructure enhancements, application deployments, and business process improvements.
• Develop and execute an IT change strategy aligned with the organisation's strategic objectives.
• Take ownership of the IT change portfolio, ensuring effective prioritisation, resource allocation, and risk management across all projects.
• Partner with senior business stakeholders to identify, assess, and shape strategic change opportunities.
• Advocate for and apply change management best practices, frameworks (eg, PROSCI, ADKAR), and methodologies (eg, Agile, PRINCE2).
• Implement and oversee governance structures, reporting mechanisms, and KPIs to monitor change effectiveness and track value realisation.
• Lead, mentor, and grow a high-performing team of project managers, business analysts, and other change professionals.
• Ensure all change activities adhere to internal IT policies and relevant regulatory requirements throughout the project life cycle.
• Actively identify and manage risks and issues, ensuring timely escalation and implementation of mitigation strategies.

Essential Skills & Experience:

• Strong insurance experience.
• Demonstrated expertise in establishing a change management function and overseeing a strategic change portfolio.
• Proven track record of directly leading teams of Product Owners (POs) and Business Analysts (BAs).
• Capable of defining and executing an IT change strategy aligned with broader business objectives.
• Responsible for owning and managing the IT change portfolio, ensuring optimal allocation of resources, alignment of priorities, and effective risk management across initiatives.
• Solid grasp of technology delivery from an applications standpoint-this role involves active oversight, not just governance.
• Preferably experienced in a small to mid-sized insurance company or a comparable environment.

This is a permanent role and will be based in the office 2 - 3 days per week in Central London. The role is paying up to £120,000 plus bonus & benefits.

This position is offered as a permanent role. The successful candidate will be expected to work onsite in the London office 2-3 days per week to support collaboration and effective delivery. Offices are based in London, and successful candidates should ideally be able to start within 3 months. Our processing and use of your personal data is in accordance with our Privacy Notice, available on our website.

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