Business Analyst

Migrant Help have an exciting opportunity to recruit a Business Analyst to join our team!

Location: Homebased
Contract: Permanent
?Salary: £38.548

About us:

Migrant Help is a leading charity that was established in 1963 and delivers a range of support and advice services to people affected by displacement and exploitation across the UK. Our vision is for a global society that protects vulnerable people, treats them with respect and enables them to reach their full potential.

The Business Analyst role:

Part of the Project Management Office (PMO), the Business Analyst is an innovative and collaborative role at Migrant Help. You will work closely with stakeholders across Migrant Help to understand change requirements, assess business processes, and propose solutions that deliver value for both project work and business as usual activity. You will be responsible for analysing, documenting and validating the transformation needs of the business through high-quality engagement with stakeholders to identify areas for improvement and recommending solutions that align with business objectives

Key responsibilities of our Business Analyst:

• Analyse and document current processes, systems and services and identify trends and opportunities of changes /growth, translating into clear project plans
• Prioritise and justify recommended change initiatives based on evidence of potential value-add
• Develop and document processes and tools to support management understanding through businesses analytics
• Produce accurate, data-led KPI reports
• Assist the Commercial team with analysis of data for new tenders and customer specific activities
• Suggest creative solutions to identified change management issues

The experience and skills you need to become our Business Analyst:

• Proven knowledge of business analysis and project management methodologies
• Demonstrable understanding of business process management ideally built through BA roles in complex organisations
• Ability to evaluate a range of scenarios, interpreting evidence to make informed decisions
• Ability to write clear and compelling process documentation, and explain complex technical concepts to non-technical audiences

Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process therefore:

This post is subject to a Disclosure and Barring Service (DBS) check

This post is subject to a Counter Terrorism Check (CTC) therefore applicants must:

• Be able to provide a valid passport eg. 10 year full British passport, EU or non-EU Passport with indefinite leave to remain
• Be able to provide continuous UK address history for the previous 5 years
• Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment

These are some of the benefits we offer:

• Our working week is 35 hours per week offering flexibility and work life balance
• Employees will gain an extra day annual leave per year to a maximum of 39 days, including bank holidays (pro-rata).
• Option to buy or sell up to 5 days of annual leave
• Access to Perkbox, an employee rewards and benefits platform with over 9,000 deals and discounts, a range of free perks, employee wellbeing support and other additional employee benefits and recognitions.
• Wellbeing support.
• Migrant Help offers employees a non-contributory pension scheme Migrant Help pays 8% worth of employee salary into the pension scheme.

Closing Date: 3rd November 2025

If you are interested in becoming our new Business Analyst, please click 'APPLY' today. We look forward to hearing from you!

As part of your role, it is important you operate within Migrant Help s values: Protection, Diversity, Equality, Partnership, Innovation and Excellence.

Migrant Help is proud to be an equal opportunities employer.