Tech Applications Manager

Job Specification

Role Title: Technical Applications Manager
Business Area: Business Support
Reporting To: Head of Enterprise Applications
Location: Remote (with travel to Warwick and other UK sites as required)
Rate: TBC

6 months with potential extension

Role Purpose

The Technical Applications Manager will lead the Enterprise Applications product team, responsible for managing the day-to-day service, maintenance, and delivery of minor system enhancements across a complex enterprise application landscape. The role will play a key part in driving continuous improvement, leading technical upgrades, and supporting integration activities as part of the wider business transformation.

Key Responsibilities

• Lead the delivery of the Enterprise Applications service to ensure technology supports the overall business strategy.
• Manage a team of internal staff and external partners responsible for the development, implementation, and support of enterprise applications.
• Mentor and develop team members including solution architects, product owners, engineers, and business analysts to foster a culture of innovation, accountability, and high performance.
• Oversee day-to-day operations of enterprise applications, ensuring reliable and efficient service delivery.
• Maintain and optimise key enterprise systems such as:
  • ERP: Oracle E-Business Suite
  • CRM: Salesforce
  • HR: Oracle HCM
  • Document Management: Oracle WebCenter
  • Plus, other business-critical applications as required.
• Develop and maintain technical application roadmaps, scheduling upgrades to maintain security compliance and evergreen software versions.
• Lead Business Continuity and Disaster Recovery planning and testing to ensure application resilience.
• Manage third-party vendor relationships and strategic partners through regular engagement and quarterly business reviews.
• Collaborate with cross-functional teams, including business leaders, IT, and departmental heads, to deliver fit-for-purpose application solutions that enhance operational effectiveness.
• Ensure all enterprise application processes comply with IT General Controls (ITGC), internal governance standards, and data protection regulations.
• Implement and maintain strong security controls to protect data integrity and mitigate cyber risks.
• Oversee financial management and FinOps operations, including SaaS subscriptions, capital and operational expenditure, and vendor performance management.

Experience and Skills Required

• Proven experience leading enterprise application teams in a complex business environment.
• Strong technical background with deep knowledge of IT systems, integrations, and application architecture.
• Experience in leading application modernisation or digital transformation programmes.
• Excellent stakeholder management skills, with the ability to communicate and influence at all levels, including C-suite.
• Strategic mindset with the ability to adopt a hands-on approach when required.
• Demonstrable experience in vendor and partner management, ideally with Oracle and Salesforce ecosystems.
• Strong understanding of security, compliance, and governance frameworks.
• Commercial awareness and budget management experience.

Personal Attributes

• Proactive, innovative, and outcome-focused.
• Confident leader with a collaborative and engaging management style.
• Able to manage competing priorities in a fast-paced environment.
• Committed to continuous improvement and operational excellence.