Techsuite Tech Process Lead

A fantastic opportunity has arisen to join a growing global technology logistics service, supporting major IT clients with the storage, configuration, and deployment of their technology equipment.

This is a hands-on, technical, and varied role where you'll be at the centre of a white-glove service - making sure client equipment is set up, tested, and delivered to the highest standards.

• Test and validate new technical processes and SOPs for client systems and device setups

• Configure and prepare IT equipment (laptops, phones, conferencing tech, etc.) for deployment

• Run software and functionality tests across multiple devices and platforms

• Document and share process updates with global teams, providing training and support where needed

• Liaise with clients and internal teams to resolve technical issues quickly and effectively

• Support new site setups, device imaging, and technical onboarding activities

• Contribute to wider operations - assisting with stock, packing, and dispatch when required

• Confident communicator - comfortable liaising with clients, colleagues, and global teams

• Working knowledge of Excel, Teams, Intune, and IT infrastructure basics

• Practical and hands-on, equally at ease in an office or warehouse environment

• Organised and methodical, with good attention to detail and the ability to multitask

• A team player who's adaptable, proactive, and eager to learn

• Some experience in IT support, technical operations, or process testing would be ideal

This is an exciting time to join a fast-growing global service with real career development potential. You'll work with cutting-edge technology and global teams, helping shape how clients deploy and manage their IT equipment worldwide.

Apply now to be part of a forward-thinking team at the forefront of technology, logistics and client delivery.