IT Technician fixed term

Your new company

Join a forward-thinking and inclusive multi-academy trust where innovation, collaboration, and professional development are at the heart of everything we do. Based in Ipswich, you'll be part of a centralised IT team supporting a network of schools, helping to shape the digital learning experience for students and staff alike.

Your new role

We're looking for an enthusiastic IT Technician to join the team on a 6-month fixed term contract in the first instance. You'll play a vital role in delivering high-quality technical support across the Trust. From setting up and maintaining devices to resolving first-line issues and supporting network infrastructure, your work will ensure the smooth running of IT services in a busy educational environment.

You'll be the first point of contact for IT queries, providing professional, customer-focused support to students, teachers, and administrative staff. You'll also assist with software installations, device rollouts, and contribute to ongoing IT projects. This is a fantastic opportunity for someone who thrives in a fast-paced setting and is eager to grow their technical skills.

What you'll need to succeed

We're looking for a proactive, self-motivated technician with a passion for IT and a strong desire to learn. To be successful in this role, you'll need:

• Hands-on experience in a similar IT support role
• Strong knowledge of Microsoft technologies (Windows OS, Active Directory, Group Policy, Azure AD, Intune)
• Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VLANs)
• Experience using helpdesk systems and working to SLAs
• Excellent communication and customer service skills
• The ability to work independently and as part of a team
• A commitment to safeguarding and promoting the welfare of children and young people

Experience in an education setting is preferred but not essential - what matters most is your technical ability, attitude, and willingness to contribute to a collaborative team.What you'll get in return

• A supportive and inclusive working environment
• Opportunities for professional development and training
• The chance to make a meaningful difference in the lives of students and staff
• A varied and engaging role with scope to grow your skills and responsibilities

What you need to do now

If you're an enthusiastic IT professional looking to develop your career in a rewarding educational environment, we'd love to hear from you. Apply today and be part of a team that values innovation, collaboration, and continuous improvement.

Please note: Due to the high volume of interest in this position, we may close the vacancy before the stated deadline. To ensure your application is considered, we strongly recommend applying as soon as possible.

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