Salesforce & Conga Solution Architect

One of our clients has started a global IT transformation program.

We are looking for a talented Salesforce & Conga Solution Architect to design and implement robust CRM and Quote-to-Cash (QTC) solutions integrating Salesforce, Conga, and SAP. The ideal candidate will bring a strategic mindset, deep technical expertise, and proven experience in end-to-end CRM transformation projects across global organizations.

Key Responsibilities

• Lead Salesforce and Conga (CPQ, CLM, Composer) solution design and delivery across the full Quote-to-Cash life cycle.

• Architect and deploy Salesforce integrations with SAP (or similar ERP platforms) to streamline order management, billing, and revenue recognition.

• Define and implement scalable CRM strategies that align technology solutions with business objectives across Sales, Finance, and Operations.

• Design automation workflows using Conga Composer, Conga CLM, and Salesforce CPQ to optimize document generation and contract management.

• Collaborate with key business stakeholders to define system architecture, data models, and process enhancements.

• Oversee data migration, DevOps (Copado, Azure, Atlassian), and integration frameworks (Celigo, Boomi) to ensure end-to-end delivery excellence.

• Provide architectural governance and best practices for CRM development, ensuring scalability, security, and compliance (GDPR, SOX).

• Drive user adoption and continuous improvement initiatives, maximizing CRM ROI and business impact.

Required Skills & Experience

• Extensive CRM experience, with strong experience in Salesforce ecosystem (Sales, Service, or Revenue Cloud).

• Hands-on expertise in Conga Suite - including Conga Composer, Conga CLM, and Conga CPQ.

• Proven experience integrating Salesforce with SAP or other ERP systems (eg, NetSuite) for end-to-end QTC automation.

• Strong understanding of CPQ, contract life cycle management, billing, and revenue recognition processes.

• Experience in Middleware integrations (Celigo, Dell Boomi, Mulesoft preferred).

• Proficiency with DevOps tools (Copado, Azure, Atlassian).

• Excellent stakeholder management, communication, and solution documentation skills.

Desirable Qualifications

• Salesforce Certified Application Architect or System Architect.

• Conga Certified Solution Architect/Conga Composer or CLM Certification.

• SAP integration or functional knowledge in Sales & Distribution (SD) or Finance (FI).

• Experience in multi-region Salesforce deployments (EMEA, Americas, APAC).

• MBA or equivalent business qualification preferred.

This role can be done 100% remote and will be long term.