3rd Line IT Technician Support

  • STEP
  • Northampton, Northamptonshire
  • 09/10/2025
Full time Information Technology Telecommunications Graduate IT IT Support Cyber Security

Job Description

Are you a recent graduate with a passion for IT and an interest in solving complex technical challenges? We are currently looking for a Graduate to join a fast-growing Managed Service Provider (MSP) offering tailored solutions in cloud infrastructure, cyber security, and proactive IT support. What will you be doing?
  • Providing Third Line IT Support for internal and external clients
  • Diagnosing and resolving complex technical issues across hardware, software, and networks.
  • Supporting Microsoft 365, Azure, and EDR solutions. Visiting client sites to deliver hands-on support and build strong relationships.
  • Assisting with infrastructure deployments, migrations, and cyber security implementations.
  • Collaborating with senior engineers and contributing to continuous service improvement.
What We're Looking For?A recent graduate in Computer Science, IT, or a related field. Strong troubleshooting skills and a keen interest in IT infrastructure and cyber security. Excellent communication and interpersonal skills-especially in client-facing scenarios. A proactive mindset and willingness to learn from experienced professionals. Full Time Hours, Monday - Friday. More information to be provided during screening process.