We're looking for an experienced Service Designer to support the design and improvement of critical public-facing digital services. You'll work across service mapping, co-design, and prototyping to ensure solutions meet user and organisational needs.
Key Details:
Active SC Clearance required
Outside IR35
Remote-first (occasional travel for collaboration sessions)
6-month rolling contract
Competitive day rate
What we're looking for:
Strong background in service design for digital transformation projects
Experience working within Agile, multidisciplinary teams
Familiarity with GDS Service Standards and user-centred design
Excellent stakeholder management and facilitation abilities
This is a fantastic chance to make a tangible impact on how users experience essential public services.