Service Designer - Digital Public Services (SC Cleared)

  • Anson McCade Ltd
  • 07/10/2025
Contractor Information Technology Telecommunications

Job Description

We're looking for an experienced Service Designer to support the design and improvement of critical public-facing digital services. You'll work across service mapping, co-design, and prototyping to ensure solutions meet user and organisational needs.

Key Details:

  • Active SC Clearance required

  • Outside IR35

  • Remote-first (occasional travel for collaboration sessions)

  • 6-month rolling contract

  • Competitive day rate

What we're looking for:

  • Strong background in service design for digital transformation projects

  • Experience working within Agile, multidisciplinary teams

  • Familiarity with GDS Service Standards and user-centred design

  • Excellent stakeholder management and facilitation abilities

This is a fantastic chance to make a tangible impact on how users experience essential public services.