Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.
We have an opportunity for an experienced data analyst to work with Newlon’s Business Intelligence Lead ensuring that all data is accurate, reliable and trusted enabling the delivery of quality reports.
To include:
Business intelligence – gathering data and ensuring data quality to provide residents, colleagues and decision makers with accurate information.
Reporting – creating engaging and informative reports and present findings to decision makers to support the delivery of excellent services, the maintenance of high-quality homes and the ability to make efficient and effective decisions.
Benchmarking – comparing Newlon’s performance with other organisations to demonstrate areas of good practice and identify opportunities for improvement.
Insight – applying your critical thinking and communication skills to interpret data, identify trends and anomalies, and provide high-quality analysis.
You will work in partnership with the IT and service teams and provide ongoing assurance to managers and senior leaders with regards to data quality and improvement.
With proven experience of working in a data driven environment on large datasets, you will have strong analytical and critical thinking skills, along with strong Microsoft Excel skills and a naturally inquisitive approach to problem-solving. You will have proven experience of data entry into IT systems using a variety of computer databases, an eye for detail and a thorough understanding of data analysis and data modelling.
In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.
For further information and details of how to apply, please visit our website:
www.newlon.org.uk/vacancies
Closing date: 23:59 on Tuesday 4 August 2026
Interviews will be held in person at our offices in Hale Village on Monday 17 August 2026
Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Applicants must be eligible to work in the UK.
No agencies please.
20/07/2026
Full time
Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.
We have an opportunity for an experienced data analyst to work with Newlon’s Business Intelligence Lead ensuring that all data is accurate, reliable and trusted enabling the delivery of quality reports.
To include:
Business intelligence – gathering data and ensuring data quality to provide residents, colleagues and decision makers with accurate information.
Reporting – creating engaging and informative reports and present findings to decision makers to support the delivery of excellent services, the maintenance of high-quality homes and the ability to make efficient and effective decisions.
Benchmarking – comparing Newlon’s performance with other organisations to demonstrate areas of good practice and identify opportunities for improvement.
Insight – applying your critical thinking and communication skills to interpret data, identify trends and anomalies, and provide high-quality analysis.
You will work in partnership with the IT and service teams and provide ongoing assurance to managers and senior leaders with regards to data quality and improvement.
With proven experience of working in a data driven environment on large datasets, you will have strong analytical and critical thinking skills, along with strong Microsoft Excel skills and a naturally inquisitive approach to problem-solving. You will have proven experience of data entry into IT systems using a variety of computer databases, an eye for detail and a thorough understanding of data analysis and data modelling.
In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.
For further information and details of how to apply, please visit our website:
www.newlon.org.uk/vacancies
Closing date: 23:59 on Tuesday 4 August 2026
Interviews will be held in person at our offices in Hale Village on Monday 17 August 2026
Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Applicants must be eligible to work in the UK.
No agencies please.
The Business Systems Architect serves as the strategic technical lead for the business's core systems and digital transformation.
The core purpose of this role is to design, implement, and optimise enterprise-wide technology solutions that actively drive business change.
Enhancing critical platforms such as IFS Cloud, EDI, and modern API integration, as well as pioneering new capabilities like AI and advanced barcoding / QR integration, the Business Systems Architect ensures our technology infrastructure robustly supports operational efficiency, supply chain visibility, and Rodda's future growth.
This role acts as the bridge between complex technical requirements and tangible business outcomes. What are we looking for?
System Architecture and Integration
Lead the architectural design, administration, and continuous improvement of IFS Cloud .
Lead the Systems and Process team with collaborative inter-departmental working.
Architect, develop, and maintain secure API integrations between internal systems, legacy applications, and third-party platforms.
Enhancement of existing platforms into standardised mandatory business processes.
Oversee existing and potentially new EDI solutions to ensure seamless, automated data flow with our supply key customers whilst planning for enhanced connectivity in both forecasting and supply chain.
Maintain a holistic view of the company's technical architecture, ensuring all systems communicate effectively and securely.
Innovation and Business Change
Act as a primary driver for technology-driven business change, partnering with department heads to translate complex business challenges into clear technical requirements.
Drive the exploration, evaluation, and implementation of AI integrations both Generative and Agentic to optimise manufacturing, supply chain, and administrative processes. Develop where necessary but lead towards success.
Lead barcoding integration initiatives to enhance traceability, inventory management, and factory-floor efficiency with future work on the Hyper-traceability initiative and QR code replacement
Champion new technologies and agile methodologies to keep the business at the forefront of industry.
Project Leadership and Support
Design future operating models for new technology deployments, ensuring successful end-to-end delivery.
Compile comprehensive architectural documentation, system workflows, and integration maps.
Provide high-level (3rd line) escalation support and technical mentorship to the wider IT Helpdesk and System & Process teams.
Be part of the on-call rota supporting the business and employees.
Ensure all architectural designs comply with internal data security, GDPR DPO, and disaster recovery standards.
Work closely with Suppliers to deliver solutions to projects whilst maintaining a high-level of technical documentation.
20/07/2026
Full time
The Business Systems Architect serves as the strategic technical lead for the business's core systems and digital transformation.
The core purpose of this role is to design, implement, and optimise enterprise-wide technology solutions that actively drive business change.
Enhancing critical platforms such as IFS Cloud, EDI, and modern API integration, as well as pioneering new capabilities like AI and advanced barcoding / QR integration, the Business Systems Architect ensures our technology infrastructure robustly supports operational efficiency, supply chain visibility, and Rodda's future growth.
This role acts as the bridge between complex technical requirements and tangible business outcomes. What are we looking for?
System Architecture and Integration
Lead the architectural design, administration, and continuous improvement of IFS Cloud .
Lead the Systems and Process team with collaborative inter-departmental working.
Architect, develop, and maintain secure API integrations between internal systems, legacy applications, and third-party platforms.
Enhancement of existing platforms into standardised mandatory business processes.
Oversee existing and potentially new EDI solutions to ensure seamless, automated data flow with our supply key customers whilst planning for enhanced connectivity in both forecasting and supply chain.
Maintain a holistic view of the company's technical architecture, ensuring all systems communicate effectively and securely.
Innovation and Business Change
Act as a primary driver for technology-driven business change, partnering with department heads to translate complex business challenges into clear technical requirements.
Drive the exploration, evaluation, and implementation of AI integrations both Generative and Agentic to optimise manufacturing, supply chain, and administrative processes. Develop where necessary but lead towards success.
Lead barcoding integration initiatives to enhance traceability, inventory management, and factory-floor efficiency with future work on the Hyper-traceability initiative and QR code replacement
Champion new technologies and agile methodologies to keep the business at the forefront of industry.
Project Leadership and Support
Design future operating models for new technology deployments, ensuring successful end-to-end delivery.
Compile comprehensive architectural documentation, system workflows, and integration maps.
Provide high-level (3rd line) escalation support and technical mentorship to the wider IT Helpdesk and System & Process teams.
Be part of the on-call rota supporting the business and employees.
Ensure all architectural designs comply with internal data security, GDPR DPO, and disaster recovery standards.
Work closely with Suppliers to deliver solutions to projects whilst maintaining a high-level of technical documentation.
Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. Job Description The Contacts team is a core team at Wise, dedicated to making adding, finding, and managing your recipients as easy as possible. We own this experience end-to-end: from the scalable platform securing tens of millions of bank accounts customers send to, to the intelligent search algorithms and local integrations (like Pix) that power discovery, all the way to the customer-facing screens where users interact with their counterparties. The team is integral to Wise's day-to-day operations - if our services go down, Wise goes down. How we work We work in an agile fashion, with engineers closely collaborating with designers, the product manager, and the analyst. The team operates across our Tallinn and London offices. What will you be working on? You will be part of an autonomous team, driving the technical vision for the backend solution powering the recipient's user experience. You will help us scale-up and build a world class recipient management product. Qualifications We are fully aware that it is uncommon for a candidate to have all skills required and we fully support everyone in learning new skills with us. So if you have some of those listed below and are eager to learn more, we do want to hear from you! You get things done You have experience working with large scale distributed systems You have Java knowledge You have experience working with relational and non-relational databases, query optimisation and designing schemas You have a strong product mindset and passion for customer experience, you prioritise work with the customers in mind and make data-driven decisions to fix customer pain points You enjoy collaborating with others and bringing people together to solve a problem You have experience in designing, deploying and maintaining clean RESTful APIs You believe in and follow best coding practices, code reviews and open feedback You enjoy writing testable code and believe in Test Driven Development Nice to have: You have experience with Spring boot You have worked with BFFs (Backend-for-Frontends) Additional Information For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on Instagram
27/07/2026
Full time
Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. Job Description The Contacts team is a core team at Wise, dedicated to making adding, finding, and managing your recipients as easy as possible. We own this experience end-to-end: from the scalable platform securing tens of millions of bank accounts customers send to, to the intelligent search algorithms and local integrations (like Pix) that power discovery, all the way to the customer-facing screens where users interact with their counterparties. The team is integral to Wise's day-to-day operations - if our services go down, Wise goes down. How we work We work in an agile fashion, with engineers closely collaborating with designers, the product manager, and the analyst. The team operates across our Tallinn and London offices. What will you be working on? You will be part of an autonomous team, driving the technical vision for the backend solution powering the recipient's user experience. You will help us scale-up and build a world class recipient management product. Qualifications We are fully aware that it is uncommon for a candidate to have all skills required and we fully support everyone in learning new skills with us. So if you have some of those listed below and are eager to learn more, we do want to hear from you! You get things done You have experience working with large scale distributed systems You have Java knowledge You have experience working with relational and non-relational databases, query optimisation and designing schemas You have a strong product mindset and passion for customer experience, you prioritise work with the customers in mind and make data-driven decisions to fix customer pain points You enjoy collaborating with others and bringing people together to solve a problem You have experience in designing, deploying and maintaining clean RESTful APIs You believe in and follow best coding practices, code reviews and open feedback You enjoy writing testable code and believe in Test Driven Development Nice to have: You have experience with Spring boot You have worked with BFFs (Backend-for-Frontends) Additional Information For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on Instagram
The purpose is to provide business continuity by performing timely on-site resolutions to a wide range of hardware and desktop issues that cannot always be effected remotely. Specifically, to the Jellycat Warehouse. You'll be; Providing IT support across desktop environments, warehouse systems, business applications and mobile computing, minimising disruption to business operations. Driving the creation, continual improvement and governance of knowledge sharing between the business and the Service Desk. Delivering timely on-site support, maintaining high standards of customer service and identifying and addressing training needs where required. Monitoring the IT Service Management (ITSM) toolset and respond to escalations from the Service Desk, including task allocation and clear communication of urgency and impact. Working closely with on-site users to diagnose and resolve break/fix issues, ensuring rapid resolution or appropriate escalation. Identifing incident trends, investigate root causes and develop effective solutions, leveraging internal expertise and engaging third-party support or consultants where necessary. Performing daily operational and mandatory checks, including reviewing supplier reports, backup routines and key system performance metrics. Carrying out hardware and software imaging, configuration, deployment, migration, maintenance and ongoing support. Providing guidance and mentoring to junior team members, supporting their technical development, knowledge sharing and confidence in delivering IT support. You'll have; Experience in Tier 1 IT support within a retail or e-commerce environment (desirable), supported by relevant certifications where possible. Experience supporting business systems such as SAP Business One or Microsoft Dynamics 365 (desirable). Strong communication skills, with the ability to engage effectively with colleagues at all levels. Understanding ITIL principles; ITIL v4 Foundation certification is advantageous. Proven experience supporting remote workers while maintaining high levels of engagement and productivity. Strong knowledge of Microsoft Windows 11 and Microsoft Office applications; familiarity with macOS is advantageous. Experience administering MDM solutions such as Microsoft Intune, JAMF, or NinjaOne. Familiarity with remote support tools and methods. Ability to research technical issues using internal and public resources and implement effective solutions. Experience supporting a wide range of devices, including mobiles, desktops, tablets, EPOS systems, printers, and scanners. Basic understanding of infrastructure / networking concepts. Ability to work independently and collaboratively as part of the team to resolve issues and deliver projects. Ownership and accountability for assigned tasks, including those forming part of wider project lifecycles. Contributing positively to a collaborative team culture, with a willingness to share ideas, take on varied responsibilities and support wider team objectives. Demonstrating strong problem-solving skills, with the ability to make timely decisions within remitting and escalating where appropriate. Taking a proactive approach to personal development, including self-learning and identifying formal training opportunities. Supporting and driving change, applying appropriate levels of governance while working at a pace suited to a fast-moving business.
27/07/2026
Full time
The purpose is to provide business continuity by performing timely on-site resolutions to a wide range of hardware and desktop issues that cannot always be effected remotely. Specifically, to the Jellycat Warehouse. You'll be; Providing IT support across desktop environments, warehouse systems, business applications and mobile computing, minimising disruption to business operations. Driving the creation, continual improvement and governance of knowledge sharing between the business and the Service Desk. Delivering timely on-site support, maintaining high standards of customer service and identifying and addressing training needs where required. Monitoring the IT Service Management (ITSM) toolset and respond to escalations from the Service Desk, including task allocation and clear communication of urgency and impact. Working closely with on-site users to diagnose and resolve break/fix issues, ensuring rapid resolution or appropriate escalation. Identifing incident trends, investigate root causes and develop effective solutions, leveraging internal expertise and engaging third-party support or consultants where necessary. Performing daily operational and mandatory checks, including reviewing supplier reports, backup routines and key system performance metrics. Carrying out hardware and software imaging, configuration, deployment, migration, maintenance and ongoing support. Providing guidance and mentoring to junior team members, supporting their technical development, knowledge sharing and confidence in delivering IT support. You'll have; Experience in Tier 1 IT support within a retail or e-commerce environment (desirable), supported by relevant certifications where possible. Experience supporting business systems such as SAP Business One or Microsoft Dynamics 365 (desirable). Strong communication skills, with the ability to engage effectively with colleagues at all levels. Understanding ITIL principles; ITIL v4 Foundation certification is advantageous. Proven experience supporting remote workers while maintaining high levels of engagement and productivity. Strong knowledge of Microsoft Windows 11 and Microsoft Office applications; familiarity with macOS is advantageous. Experience administering MDM solutions such as Microsoft Intune, JAMF, or NinjaOne. Familiarity with remote support tools and methods. Ability to research technical issues using internal and public resources and implement effective solutions. Experience supporting a wide range of devices, including mobiles, desktops, tablets, EPOS systems, printers, and scanners. Basic understanding of infrastructure / networking concepts. Ability to work independently and collaboratively as part of the team to resolve issues and deliver projects. Ownership and accountability for assigned tasks, including those forming part of wider project lifecycles. Contributing positively to a collaborative team culture, with a willingness to share ideas, take on varied responsibilities and support wider team objectives. Demonstrating strong problem-solving skills, with the ability to make timely decisions within remitting and escalating where appropriate. Taking a proactive approach to personal development, including self-learning and identifying formal training opportunities. Supporting and driving change, applying appropriate levels of governance while working at a pace suited to a fast-moving business.
Carey Olsen is seeking a Senior Business Solutions Analyst specializing in Intapp solutions. The role involves designing Intapp workflows, developing business solutions, and mentoring junior team members. Ideal candidates will have extensive experience in Intapp, strong knowledge of REST APIs, and advanced SQL skills, along with a commitment to delivering excellent customer and technical support. This position offers flexibility to work from Jersey, Southampton, London, or remotely within the UK.
27/07/2026
Full time
Carey Olsen is seeking a Senior Business Solutions Analyst specializing in Intapp solutions. The role involves designing Intapp workflows, developing business solutions, and mentoring junior team members. Ideal candidates will have extensive experience in Intapp, strong knowledge of REST APIs, and advanced SQL skills, along with a commitment to delivering excellent customer and technical support. This position offers flexibility to work from Jersey, Southampton, London, or remotely within the UK.
Career Opportunities: Lead Service Manager (11244) Requisition ID11244-Posted - Years of Experience (1) -Consulting- Where (1) Glue Reply is the outcome-focused Architecture specialist within the Reply Group. Through services encompassing Business Change/Transformation, Strategy & Architecture, Data exploitation and Integration, Glue Replyis able tohelp its clients succeed by turning strategy into tangible solutions and vision into practical outcomes. Glue Reply diagnoses the challenges andadviseson the way to make real impact - enabling its clients to deliver. Role Overview Glue Reply is a leading digital product design and delivery, data engineering, and integration consultancy in the UK, with a strong reputation for excellence across architecture, design, development, delivery, and service management. To support increasing demand from blue-chip clients and maintain its market-leading position, Glue Reply is seeking a Lead Service Management professional to join the team.This role is responsible for leading and managing a team of Service Delivery Technicians and Security Analysts, ensuring the efficient and effective delivery of services. As a key member of the Service Delivery team, the successful candidate will combine strong interpersonal skills with exceptional technical capability to deliver applications for Glue Reply customers. Responsibilities Oversee daily Service Delivery and Security Operations, ensuring adherence to established processes and procedures Lead and coordinate support teams to resolve incidents, problems, and service requests within agreed SLAs Monitor and manage services to ensure timely resolution of incidents and service requests Manage incident triage, escalation, and resolution in line with ITIL principles, including Major Incidents Coordinate software changes through stakeholder engagement and Change Enablement practices, supporting release readiness activities Act as the escalation point for complex technical issues, customer complaints, and critical P1 incidents, driving them to resolution Ensure organisational governance aligns with company policies, industry standards, and regulatory requirements Track, analyse, and report on KPIs and SLAs, identifying trends, bottlenecks, and opportunities for improvement Develop and maintain service delivery documentation, knowledge bases, SOPs, and implement best practices across service management processes Build strong stakeholder relationships, ensure high customer satisfaction, provide team leadership and guidance, and oversee ticket queues with effective workload prioritisation About the Candidate Strong leadership, coaching, and team-building capabilities, with the ability to inspire and motivate teams Solid understanding of Service Delivery, ideally aligned with ITIL Service Management practices Proven knowledge of ITIL processes, particularly Incident and Change Management Experience with ITSM tools such as ServiceNow Strong understanding of Cyber Security principles and experience with SIEM tools Good knowledge of project and people management practices Experience working with Public Cloud platforms, ideally AWS Familiarity with CI/CD pipelines and DevOps tools including Jenkins, Ansible, and Git Experience with Linux-based operating systems and Agile development methodologies Excellent communication, organisational, and problem-solving skills, with a customer centric mindset and ability to manage multiple priorities in fast paced environments Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skincolour, marital status or parental status or any other characteristic protected by the Law. Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any Reasonable Adjustments you may need.
27/07/2026
Full time
Career Opportunities: Lead Service Manager (11244) Requisition ID11244-Posted - Years of Experience (1) -Consulting- Where (1) Glue Reply is the outcome-focused Architecture specialist within the Reply Group. Through services encompassing Business Change/Transformation, Strategy & Architecture, Data exploitation and Integration, Glue Replyis able tohelp its clients succeed by turning strategy into tangible solutions and vision into practical outcomes. Glue Reply diagnoses the challenges andadviseson the way to make real impact - enabling its clients to deliver. Role Overview Glue Reply is a leading digital product design and delivery, data engineering, and integration consultancy in the UK, with a strong reputation for excellence across architecture, design, development, delivery, and service management. To support increasing demand from blue-chip clients and maintain its market-leading position, Glue Reply is seeking a Lead Service Management professional to join the team.This role is responsible for leading and managing a team of Service Delivery Technicians and Security Analysts, ensuring the efficient and effective delivery of services. As a key member of the Service Delivery team, the successful candidate will combine strong interpersonal skills with exceptional technical capability to deliver applications for Glue Reply customers. Responsibilities Oversee daily Service Delivery and Security Operations, ensuring adherence to established processes and procedures Lead and coordinate support teams to resolve incidents, problems, and service requests within agreed SLAs Monitor and manage services to ensure timely resolution of incidents and service requests Manage incident triage, escalation, and resolution in line with ITIL principles, including Major Incidents Coordinate software changes through stakeholder engagement and Change Enablement practices, supporting release readiness activities Act as the escalation point for complex technical issues, customer complaints, and critical P1 incidents, driving them to resolution Ensure organisational governance aligns with company policies, industry standards, and regulatory requirements Track, analyse, and report on KPIs and SLAs, identifying trends, bottlenecks, and opportunities for improvement Develop and maintain service delivery documentation, knowledge bases, SOPs, and implement best practices across service management processes Build strong stakeholder relationships, ensure high customer satisfaction, provide team leadership and guidance, and oversee ticket queues with effective workload prioritisation About the Candidate Strong leadership, coaching, and team-building capabilities, with the ability to inspire and motivate teams Solid understanding of Service Delivery, ideally aligned with ITIL Service Management practices Proven knowledge of ITIL processes, particularly Incident and Change Management Experience with ITSM tools such as ServiceNow Strong understanding of Cyber Security principles and experience with SIEM tools Good knowledge of project and people management practices Experience working with Public Cloud platforms, ideally AWS Familiarity with CI/CD pipelines and DevOps tools including Jenkins, Ansible, and Git Experience with Linux-based operating systems and Agile development methodologies Excellent communication, organisational, and problem-solving skills, with a customer centric mindset and ability to manage multiple priorities in fast paced environments Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skincolour, marital status or parental status or any other characteristic protected by the Law. Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any Reasonable Adjustments you may need.
Senior Business Solutions Analyst - Intapp (VA771) Location: United Kingdom Department: Technology Experience: Intapp Cloud developer capability is a critical requirement of this role. Carey Olsen is a leading offshore law firm providing legal services to clients across the globe. We combine deep sector knowledge with a collaborative approach to deliver practical, innovative solutions. Our Technology team plays a critical role in advancing the firm's strategic goals by leveraging cutting edge platforms and tools to enhance efficiency and client service. We are seeking a skilled developer with hands on experience in programming, engineering, and solution design, specifically within the Intapp ecosystem. This role will focus on delivering business value by continuously improving, customising, and developing the Group's Intapp Platform. You will use modern development practices and emerging technologies to enhance and automate processes, ensuring they align with business needs and support the wider Group strategy. The role could be based in our Jersey, Southampton or London offices, or remotely with the candidate based in the UK. Design and build Intapp Boomi workflows from start to finish Create and maintain technical documentation for existing Intapp workflows Develop and implement Intapp solutions to address business challenges Work to Carey Olsen's design standards and suggest relevant industry standards where appropriate Recommend best practices for release management, coding standards, and code reviews Collaborate with internal teams to ensure quality and scalability Train Business Solutions team members on Intapp so they can support and develop these products Act as a business analyst on some projects, gathering user requirements and incorporating them into solutions and system configurations Mentor junior Technology Team members and provide support when needed Follow priorities set by Group requirements and management Troubleshoot technical issues and respond to support requests. Analyse recurring problems and propose permanent fixes Deliver excellent customer service and represent the Technology department professionally in all interactions. Attend business meetings as needed Comply with Technology Governance processes such as incident management and change enablement Build and maintain strong relationships with business contacts and third-party suppliers We are looking for: Several years' experience developing Intapp solutions to a high standard Strong knowledge of REST APIs and ETL tools (e.g., Intapp Integration Service (IIS Advanced SQL development skills Ability to create reports in SiSense Skilled in using Intapp API Swagger for reporting solutions Previous experience working with Intapp in a legal or professional services environment Experience deploying applications to Azure cloud services Understanding of legal compliance processes and regulatory reporting Familiarity with version control, release management, and secure coding practices Excellent communication skills and ability to work collaboratively across global teams Previous experience supporting and developing business solutions Experience integrating Intapp with other applications
27/07/2026
Full time
Senior Business Solutions Analyst - Intapp (VA771) Location: United Kingdom Department: Technology Experience: Intapp Cloud developer capability is a critical requirement of this role. Carey Olsen is a leading offshore law firm providing legal services to clients across the globe. We combine deep sector knowledge with a collaborative approach to deliver practical, innovative solutions. Our Technology team plays a critical role in advancing the firm's strategic goals by leveraging cutting edge platforms and tools to enhance efficiency and client service. We are seeking a skilled developer with hands on experience in programming, engineering, and solution design, specifically within the Intapp ecosystem. This role will focus on delivering business value by continuously improving, customising, and developing the Group's Intapp Platform. You will use modern development practices and emerging technologies to enhance and automate processes, ensuring they align with business needs and support the wider Group strategy. The role could be based in our Jersey, Southampton or London offices, or remotely with the candidate based in the UK. Design and build Intapp Boomi workflows from start to finish Create and maintain technical documentation for existing Intapp workflows Develop and implement Intapp solutions to address business challenges Work to Carey Olsen's design standards and suggest relevant industry standards where appropriate Recommend best practices for release management, coding standards, and code reviews Collaborate with internal teams to ensure quality and scalability Train Business Solutions team members on Intapp so they can support and develop these products Act as a business analyst on some projects, gathering user requirements and incorporating them into solutions and system configurations Mentor junior Technology Team members and provide support when needed Follow priorities set by Group requirements and management Troubleshoot technical issues and respond to support requests. Analyse recurring problems and propose permanent fixes Deliver excellent customer service and represent the Technology department professionally in all interactions. Attend business meetings as needed Comply with Technology Governance processes such as incident management and change enablement Build and maintain strong relationships with business contacts and third-party suppliers We are looking for: Several years' experience developing Intapp solutions to a high standard Strong knowledge of REST APIs and ETL tools (e.g., Intapp Integration Service (IIS Advanced SQL development skills Ability to create reports in SiSense Skilled in using Intapp API Swagger for reporting solutions Previous experience working with Intapp in a legal or professional services environment Experience deploying applications to Azure cloud services Understanding of legal compliance processes and regulatory reporting Familiarity with version control, release management, and secure coding practices Excellent communication skills and ability to work collaboratively across global teams Previous experience supporting and developing business solutions Experience integrating Intapp with other applications
A CAREER BUILDING AI WITHIN POINT72'S FUNDAMENTAL EQUITIES BUSINESS Fundamental Equities is Point72's largest and longest-tenured investing business. For more than 30 years, we have equipped our analysts and portfolio managers with the resources, autonomy, and support we believe they need to build exceptional careers that reflect their unique strengths as investors. We maintain a high bar for hiring and make a deep, long-term investment in our talent-the tenure of our people reflects our focus on understanding and underwriting process, not just looking at yesterday's PnL. Steve Cohen started this firm as an equities investor and has maintained a lifelong commitment to helping the best in our industry get even better. We have a strong track record of identifying, supporting, and advancing our homegrown talent-as of this posting, more than half of the PMs launched through our emerging manger program, Point72 LaunchPoint, were previously analysts at our firm. This commitment is further reinforced through dedicated coaching and development programs designed to help accelerate growth at every phase of an analyst's career. For people with the passion and drive to become truly great equities investors, Point72 offers an environment unlike any other. WHAT YOU'LL DO Solve open research problems at the intersection of AI and capital markets for a cross-sector fundamental equities team within Point72 Own the full lifecycle of AI products that transform the research process of a fundamental equities team within compliance approved boundaries - from napkin sketch to production system, with tight feedback loops against one of the hardest benchmarks there is: live markets Lead end-to-end product development from ideation and prototyping to deployment and iterative improvement, owning roadmaps and prioritization Architect and orchestrate the systems used in the decision-making process of experienced investorstranslating non-technical requirements to technical ones and stress testing your work against decades of market intuition Act as the lynchpin connecting a fundamental equities team to, and collaborating with, the broader AI resources and engineers within the firm Build infrastructure for reasoning over messy, real-world data Push the boundaries of what LLMs and neural architectures can do in high-stakes domains Design rigorous evaluation frameworks for problems without clean labels - build the testing, monitoring, and experimentation infrastructure needed when "accuracy" isn't a well-defined metric At the core of our philosophy is creating an environment where people with smart ideas are given the resources and freedom to bring those ideas into reality - this role is no different WHAT'S REQUIRED Strong analytical and quantitative skills, and a desire to apply them creatively Ability to work both independently and collaboratively within a fundamental equities team Strong desire to deliver high quality results in a timely fashion High attention to detail Commitment to the highest ethical standards WE TAKE CARE OF OUR PEOPLE We invest in our people, their careers, their health, and their well-being. When you work here, we provide: Private Medical and Dental Insurances Generous parental and family leave policies Volunteer opportunities Support for employee-led affinity groups representing women, people of colour and the LGBQT+ community Mental and physical wellness programmes Tuition assistance Non-contributory pension and more
27/07/2026
Full time
A CAREER BUILDING AI WITHIN POINT72'S FUNDAMENTAL EQUITIES BUSINESS Fundamental Equities is Point72's largest and longest-tenured investing business. For more than 30 years, we have equipped our analysts and portfolio managers with the resources, autonomy, and support we believe they need to build exceptional careers that reflect their unique strengths as investors. We maintain a high bar for hiring and make a deep, long-term investment in our talent-the tenure of our people reflects our focus on understanding and underwriting process, not just looking at yesterday's PnL. Steve Cohen started this firm as an equities investor and has maintained a lifelong commitment to helping the best in our industry get even better. We have a strong track record of identifying, supporting, and advancing our homegrown talent-as of this posting, more than half of the PMs launched through our emerging manger program, Point72 LaunchPoint, were previously analysts at our firm. This commitment is further reinforced through dedicated coaching and development programs designed to help accelerate growth at every phase of an analyst's career. For people with the passion and drive to become truly great equities investors, Point72 offers an environment unlike any other. WHAT YOU'LL DO Solve open research problems at the intersection of AI and capital markets for a cross-sector fundamental equities team within Point72 Own the full lifecycle of AI products that transform the research process of a fundamental equities team within compliance approved boundaries - from napkin sketch to production system, with tight feedback loops against one of the hardest benchmarks there is: live markets Lead end-to-end product development from ideation and prototyping to deployment and iterative improvement, owning roadmaps and prioritization Architect and orchestrate the systems used in the decision-making process of experienced investorstranslating non-technical requirements to technical ones and stress testing your work against decades of market intuition Act as the lynchpin connecting a fundamental equities team to, and collaborating with, the broader AI resources and engineers within the firm Build infrastructure for reasoning over messy, real-world data Push the boundaries of what LLMs and neural architectures can do in high-stakes domains Design rigorous evaluation frameworks for problems without clean labels - build the testing, monitoring, and experimentation infrastructure needed when "accuracy" isn't a well-defined metric At the core of our philosophy is creating an environment where people with smart ideas are given the resources and freedom to bring those ideas into reality - this role is no different WHAT'S REQUIRED Strong analytical and quantitative skills, and a desire to apply them creatively Ability to work both independently and collaboratively within a fundamental equities team Strong desire to deliver high quality results in a timely fashion High attention to detail Commitment to the highest ethical standards WE TAKE CARE OF OUR PEOPLE We invest in our people, their careers, their health, and their well-being. When you work here, we provide: Private Medical and Dental Insurances Generous parental and family leave policies Volunteer opportunities Support for employee-led affinity groups representing women, people of colour and the LGBQT+ community Mental and physical wellness programmes Tuition assistance Non-contributory pension and more
Overview Are you a commercially driven Procurement professional looking to make a real impact in a high paced exciting food manufacturing company? The procurement team is growing and we now have an opportunity for an experienced Procurement Analyst to expand our use of management information. You'll be someone who can absorb supplier and product performance information, identify what really matters, and turn it into clear, actionable insight that drives business decisions. You will act as a key operational and analytical partner to leadership, helping shape decisions across supply chain performance, sourcing strategy, operational improvement and business execution within a food manufacturing environment. Once your induction is complete and you are able to work independently, you'll have the option to work up to 2 days a week from home (depending on operational commitments). This role is based at our UK Head Office in Trowbridge Wiltshire. Who we are apetito is the UK's leading food supplier to the health and social care sectors serving more than 1,300 care homes, health care and education settings. Our meals are expertly crafted by our dieticians and chefs, and then frozen to lock in the goodness. Wiltshire Farm Foods, our sister company, is the UK's largest ready meal supplier cooking and delivering over 330 different delicious frozen ready meals across the UK. Responsibilities Develop a high quality procurement dashboard and supporting material suitable for presentation to the business leadership team Procurement reporting and performance insights, produce regular reporting pack to evaluate short and medium term performance Provide analysis to support supplier evaluation, benchmarking, market insight, and risk management, highlighting any improvement opportunities. Drive continuous improvement of procurement reporting, data processes, and ways of working-improving visibility, speed, and confidence in procurement decisions. Support the procurement administrator with master data accuracy Ensure compliance with procurement policies, contracts and regulatory requirements Qualifications/Personal Qualities Essential: Experience in procurement function Confidence working with procurement master/contract/pricing data. Strong analytical capability: able to interrogate data, test assumptions, and translate findings into practical actions Advanced Excel (pivoting, modelling, data cleansing) and strong competence in Microsoft Office for reporting Experience producing performance reporting packs and communicating insights clearly to mixed audiences Demonstrable ability to deliver meaningful insights under time pressure, to deadlines, with strong accuracy SAP (or similar ERP) experience Use of Power BI or similar dashboarding experience Desirable: Experience in FMCG / manufacturing / food environment or similar fast paced, high volume setting. Full UK driving Licence A CIPS qualification at intermediate (level 4 ) or higher Company Benefits Competitive salary - accredited Living Wage employer 25 days holiday per year, plus bank holidays Option to purchase up to 5 additional days holiday per year Discretionary annual bonus scheme Pension scheme - employer matched contributions up to 4% Life assurance scheme worth at least 1x annual salary Subsidised canteen Free parking Free turkey or voucher at Christmas apetito perks scheme including salary sacrifice options and retail discounts Our Values As a family-owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of. We develop a range of products designed to enhance health and well being for all our customers. We are driven by a passion for service and dedicated to feeding some of the UK's most vulnerable people. We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040. Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer.Learn more about apetito's commitment to a more sustainable future. We embrace inclusion, empowering individuals from diverse backgrounds. Our commitment to making a real difference extends to customers, communities, and staff and we're on a mission to build an inclusive workplace where everyone reaches their full potential.
27/07/2026
Full time
Overview Are you a commercially driven Procurement professional looking to make a real impact in a high paced exciting food manufacturing company? The procurement team is growing and we now have an opportunity for an experienced Procurement Analyst to expand our use of management information. You'll be someone who can absorb supplier and product performance information, identify what really matters, and turn it into clear, actionable insight that drives business decisions. You will act as a key operational and analytical partner to leadership, helping shape decisions across supply chain performance, sourcing strategy, operational improvement and business execution within a food manufacturing environment. Once your induction is complete and you are able to work independently, you'll have the option to work up to 2 days a week from home (depending on operational commitments). This role is based at our UK Head Office in Trowbridge Wiltshire. Who we are apetito is the UK's leading food supplier to the health and social care sectors serving more than 1,300 care homes, health care and education settings. Our meals are expertly crafted by our dieticians and chefs, and then frozen to lock in the goodness. Wiltshire Farm Foods, our sister company, is the UK's largest ready meal supplier cooking and delivering over 330 different delicious frozen ready meals across the UK. Responsibilities Develop a high quality procurement dashboard and supporting material suitable for presentation to the business leadership team Procurement reporting and performance insights, produce regular reporting pack to evaluate short and medium term performance Provide analysis to support supplier evaluation, benchmarking, market insight, and risk management, highlighting any improvement opportunities. Drive continuous improvement of procurement reporting, data processes, and ways of working-improving visibility, speed, and confidence in procurement decisions. Support the procurement administrator with master data accuracy Ensure compliance with procurement policies, contracts and regulatory requirements Qualifications/Personal Qualities Essential: Experience in procurement function Confidence working with procurement master/contract/pricing data. Strong analytical capability: able to interrogate data, test assumptions, and translate findings into practical actions Advanced Excel (pivoting, modelling, data cleansing) and strong competence in Microsoft Office for reporting Experience producing performance reporting packs and communicating insights clearly to mixed audiences Demonstrable ability to deliver meaningful insights under time pressure, to deadlines, with strong accuracy SAP (or similar ERP) experience Use of Power BI or similar dashboarding experience Desirable: Experience in FMCG / manufacturing / food environment or similar fast paced, high volume setting. Full UK driving Licence A CIPS qualification at intermediate (level 4 ) or higher Company Benefits Competitive salary - accredited Living Wage employer 25 days holiday per year, plus bank holidays Option to purchase up to 5 additional days holiday per year Discretionary annual bonus scheme Pension scheme - employer matched contributions up to 4% Life assurance scheme worth at least 1x annual salary Subsidised canteen Free parking Free turkey or voucher at Christmas apetito perks scheme including salary sacrifice options and retail discounts Our Values As a family-owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of. We develop a range of products designed to enhance health and well being for all our customers. We are driven by a passion for service and dedicated to feeding some of the UK's most vulnerable people. We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040. Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer.Learn more about apetito's commitment to a more sustainable future. We embrace inclusion, empowering individuals from diverse backgrounds. Our commitment to making a real difference extends to customers, communities, and staff and we're on a mission to build an inclusive workplace where everyone reaches their full potential.
Working Pattern: Hybrid (minimum 3 days in the office including Wednesday as a core day) Reports to: Senior Project Manager About Us We are not your run-of-the-mill bank. It's our people which makes us exceptional. Every individual here is valued - not just for what they do, but for who they are. We've built a culture rooted in purpose, passion, and a healthy dose of humanity. Joining Alpha Bank London isn't just about a career - it's about connection. You'll collaborate with colleagues from all walks of life, building bonds that last and networks that matter. It's this blend of international reach and local expertise that makes us strong. Whether you're starting out or stepping up. You'll find responsibility, variety, and experiences that go far beyond what a boutique bank or a corporate giant could offer alone. Together, we amplify ideas, share knowledge, and create impact. We believe in doing well and doing good. That means more than closing deals; it's about making a difference for our clients, our communities, and each other. Because when one of us succeeds, we all succeed. Ready to make your mark? Let's do it. Together. The Role We're looking for a motivated Business Analyst to join our Change team. This is a hands on, delivery focused role combining business analysis with practical testing responsibilities to ensure changes are delivered safely into production. You'll own analysis activities end to end, carry out process analysis, manage workstreams from initial idea through to go live, and support hands on testing to ensure high quality delivery. The role also requires close attention to UK regulatory expectations, ideally within a UK retail banking environment. What You'll Do Gather, clarify, and prioritise business requirements with stakeholders to support clear and achievable delivery Lead discovery workshops and deep dive sessions to understand processes, issues, and desired outcomes Define functional and non functional requirements, including regulatory, security, and control considerations Challenge assumptions, resolve ambiguity, and support practical decision making Analyse current state processes and design target state solutions, contributing to Target Operating Models Collaborate closely with SMEs, technology teams, and vendors to ensure end to end traceability from requirements through delivery Support testing and UAT by defining scenarios, supporting defect triage, and contributing to delivery sign off Identify opportunities for process and ways of working improvements and recommend pragmatic changes Support business readiness activities including communications, training, post implementation support, and benefits tracking Communicate confidently with stakeholders at all levels to build strong relationships and support change What We're Looking For Proven experience delivering change within Financial Services (banking preferred), with a strong understanding of operating in a regulated environment Familiar with FCA and PRA expectations, including delivering work that is audit ready day to day Strong experience in UK retail banking products, particularly current accounts and deposits; exposure to debit cards and home lending is an advantage Excellent core Business Analysis skills, including running workshops, asking the right questions, and producing clear, usable documentation Comfortable producing standard BA artefacts such as BRDs/user stories, acceptance criteria, traceability, As Is / To Be process maps, impact assessments, and training materials Solid understanding of end to end delivery across waterfall and/or agile environments, from initiation through build, test, release, and early life support Confident working with technology teams across locations and time zones, staying engaged through build to resolve issues and clarify requirements Willing and able to be hands on with testing, including defining the approach, writing and executing SIT/UAT scripts, managing defects, and supporting business sign off Familiar with testing discipline in regulated environments, including test plans, evidence, traceability, and quality gates Comfortable using delivery and analysis tools such as Jira, Confluence, Azure DevOps, Visio/Lucidchart, Figma, Excel, and basic SQL where helpful Naturally analytical, pragmatic, and well organised, with a strong eye for quality and the ability to manage competing priorities Clear communicator and confident facilitator, able to influence outcomes, run effective workshops, and take ownership through to delivery Qualifications Degree in IT, Finance, Business or related field, or proven experience. UK Financial Services experience strongly preferred. Why Join Us? At Alpha Bank London, our values shape everything we do: Innovation - Contribute ideas to improve processes and efficiency. Collaboration - Work closely with a supportive team to achieve shared goals. Excellence - Deliver accurate, high quality work that makes a difference. Delivery - See the results of your efforts in real time operations. Empowerment - Take ownership of your tasks and build skills for your next career step.
27/07/2026
Full time
Working Pattern: Hybrid (minimum 3 days in the office including Wednesday as a core day) Reports to: Senior Project Manager About Us We are not your run-of-the-mill bank. It's our people which makes us exceptional. Every individual here is valued - not just for what they do, but for who they are. We've built a culture rooted in purpose, passion, and a healthy dose of humanity. Joining Alpha Bank London isn't just about a career - it's about connection. You'll collaborate with colleagues from all walks of life, building bonds that last and networks that matter. It's this blend of international reach and local expertise that makes us strong. Whether you're starting out or stepping up. You'll find responsibility, variety, and experiences that go far beyond what a boutique bank or a corporate giant could offer alone. Together, we amplify ideas, share knowledge, and create impact. We believe in doing well and doing good. That means more than closing deals; it's about making a difference for our clients, our communities, and each other. Because when one of us succeeds, we all succeed. Ready to make your mark? Let's do it. Together. The Role We're looking for a motivated Business Analyst to join our Change team. This is a hands on, delivery focused role combining business analysis with practical testing responsibilities to ensure changes are delivered safely into production. You'll own analysis activities end to end, carry out process analysis, manage workstreams from initial idea through to go live, and support hands on testing to ensure high quality delivery. The role also requires close attention to UK regulatory expectations, ideally within a UK retail banking environment. What You'll Do Gather, clarify, and prioritise business requirements with stakeholders to support clear and achievable delivery Lead discovery workshops and deep dive sessions to understand processes, issues, and desired outcomes Define functional and non functional requirements, including regulatory, security, and control considerations Challenge assumptions, resolve ambiguity, and support practical decision making Analyse current state processes and design target state solutions, contributing to Target Operating Models Collaborate closely with SMEs, technology teams, and vendors to ensure end to end traceability from requirements through delivery Support testing and UAT by defining scenarios, supporting defect triage, and contributing to delivery sign off Identify opportunities for process and ways of working improvements and recommend pragmatic changes Support business readiness activities including communications, training, post implementation support, and benefits tracking Communicate confidently with stakeholders at all levels to build strong relationships and support change What We're Looking For Proven experience delivering change within Financial Services (banking preferred), with a strong understanding of operating in a regulated environment Familiar with FCA and PRA expectations, including delivering work that is audit ready day to day Strong experience in UK retail banking products, particularly current accounts and deposits; exposure to debit cards and home lending is an advantage Excellent core Business Analysis skills, including running workshops, asking the right questions, and producing clear, usable documentation Comfortable producing standard BA artefacts such as BRDs/user stories, acceptance criteria, traceability, As Is / To Be process maps, impact assessments, and training materials Solid understanding of end to end delivery across waterfall and/or agile environments, from initiation through build, test, release, and early life support Confident working with technology teams across locations and time zones, staying engaged through build to resolve issues and clarify requirements Willing and able to be hands on with testing, including defining the approach, writing and executing SIT/UAT scripts, managing defects, and supporting business sign off Familiar with testing discipline in regulated environments, including test plans, evidence, traceability, and quality gates Comfortable using delivery and analysis tools such as Jira, Confluence, Azure DevOps, Visio/Lucidchart, Figma, Excel, and basic SQL where helpful Naturally analytical, pragmatic, and well organised, with a strong eye for quality and the ability to manage competing priorities Clear communicator and confident facilitator, able to influence outcomes, run effective workshops, and take ownership through to delivery Qualifications Degree in IT, Finance, Business or related field, or proven experience. UK Financial Services experience strongly preferred. Why Join Us? At Alpha Bank London, our values shape everything we do: Innovation - Contribute ideas to improve processes and efficiency. Collaboration - Work closely with a supportive team to achieve shared goals. Excellence - Deliver accurate, high quality work that makes a difference. Delivery - See the results of your efforts in real time operations. Empowerment - Take ownership of your tasks and build skills for your next career step.
Go back Milton Keynes University Hospital NHS Foundation Trust Pathology System Support Analyst The closing date is 07 August 2026 Band 5, £32,073 - £39,043 per annum, pro rata Hours: Fixed Term, Full time, 37.5 per week until 31 Mar 2027 , all MKUH roles will be considered for flexible working A new opportunity has become available in MKUH Pathology services, we are seeking an engaging and enthusiastic individual to provide IT analytical data support within the pathology systems team working in collaboration across the South Four (S4) network. Please note: We are unable to offer sponsorship for this role. Interview date: 17 August 2026 Main duties of the job This is a fixed term position to support the additional Pathology IT projects for FY 26/27The pathology laboratory operates collaboratively as part of the South 4 Pathology Partnership comprising of Oxford University Hospitals, Buckinghamshire hospitals, Milton Keynes University hospital and Great Western Hospitals, a large network employing over 1000 staff generating over 34 million tests per year.Networking collaboratively with colleagues to improve quality, efficiency and consistency across the network is a key priority for the post holder. Ensure data processing and reporting is performed in a timely and accurate manner and status is reported to relevant stakeholders To actively seek performance improvements and work with the team in developing and implementing new business intelligence designs in current and future developments To ensure the successful implementation of the Milton Keynes PCN hubs and their connection to ICE About us Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career. As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities. We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre. We have just opened the Oak Wards - a new ward block featuring two 24-bed wards. Further investment is underway, including the recently approved Women and Children's Centre, set to open by 2030. Visit our website to explore the latest news and opportunities at MKUH - News - Milton Keynes University Hospital - For further information about Milton Keynes please visit - Visit Milton Keynes Job responsibilities NHS Staff Survey: With high scores in Team Working and Line Management, our teams collaborate, communicate, and care for one another because we know were stronger together. The post-holder will be required to assist in the development, maintenance and performance of new and existing pathology systems. To be involved in the extraction, processing and validation of complex data from various data sources, including with large data sets, on a project and ad-hoc basis as required. To develop and maintain a Pathology data warehouse, including Path manager and ICE systems To ensure the existing data reporting processes are regularly reviewed to ensure timely and accurate reporting of data both internally and externally. To build connections from multiple data sources to PowerBI to produce interactive departmental dashboards Please refer to attached Job description for further information. We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity, and embracing inclusion. We welcome applications from everyone interested in working for us. MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices. We reserve the right to expire vacancies prior to the advertised closing date once enough applications have been received. MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology. By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers. Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months. Person Specification Qualifications and knowledge Extensive knowledge of pathology systems i.e. WinPat Good understanding of pathology data sets Educated to degree level or equivalent Advanced knowledge of Microsoft Office 365 Experience Previous experience using NHS datasets to provide analytical information Experience providing user support Experience using statistical software packages Skills Ability to work independently and proactively Good communication skills, with emphasis on ability to liase with external service users. Methodical and efficient way of dealing with complex issues. Personal and people development Ability to work well in a team To be disciplined and self motivated Desire to continue professional development High attention to detail Communication oAbility to communicate effectively with all users of pathology systems including within the Trust and externally Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Milton Keynes University Hospital NHS Foundation Trust £32,073 to £39,043 a yearper annum, pro rata
27/07/2026
Full time
Go back Milton Keynes University Hospital NHS Foundation Trust Pathology System Support Analyst The closing date is 07 August 2026 Band 5, £32,073 - £39,043 per annum, pro rata Hours: Fixed Term, Full time, 37.5 per week until 31 Mar 2027 , all MKUH roles will be considered for flexible working A new opportunity has become available in MKUH Pathology services, we are seeking an engaging and enthusiastic individual to provide IT analytical data support within the pathology systems team working in collaboration across the South Four (S4) network. Please note: We are unable to offer sponsorship for this role. Interview date: 17 August 2026 Main duties of the job This is a fixed term position to support the additional Pathology IT projects for FY 26/27The pathology laboratory operates collaboratively as part of the South 4 Pathology Partnership comprising of Oxford University Hospitals, Buckinghamshire hospitals, Milton Keynes University hospital and Great Western Hospitals, a large network employing over 1000 staff generating over 34 million tests per year.Networking collaboratively with colleagues to improve quality, efficiency and consistency across the network is a key priority for the post holder. Ensure data processing and reporting is performed in a timely and accurate manner and status is reported to relevant stakeholders To actively seek performance improvements and work with the team in developing and implementing new business intelligence designs in current and future developments To ensure the successful implementation of the Milton Keynes PCN hubs and their connection to ICE About us Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career. As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities. We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre. We have just opened the Oak Wards - a new ward block featuring two 24-bed wards. Further investment is underway, including the recently approved Women and Children's Centre, set to open by 2030. Visit our website to explore the latest news and opportunities at MKUH - News - Milton Keynes University Hospital - For further information about Milton Keynes please visit - Visit Milton Keynes Job responsibilities NHS Staff Survey: With high scores in Team Working and Line Management, our teams collaborate, communicate, and care for one another because we know were stronger together. The post-holder will be required to assist in the development, maintenance and performance of new and existing pathology systems. To be involved in the extraction, processing and validation of complex data from various data sources, including with large data sets, on a project and ad-hoc basis as required. To develop and maintain a Pathology data warehouse, including Path manager and ICE systems To ensure the existing data reporting processes are regularly reviewed to ensure timely and accurate reporting of data both internally and externally. To build connections from multiple data sources to PowerBI to produce interactive departmental dashboards Please refer to attached Job description for further information. We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity, and embracing inclusion. We welcome applications from everyone interested in working for us. MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices. We reserve the right to expire vacancies prior to the advertised closing date once enough applications have been received. MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology. By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers. Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months. Person Specification Qualifications and knowledge Extensive knowledge of pathology systems i.e. WinPat Good understanding of pathology data sets Educated to degree level or equivalent Advanced knowledge of Microsoft Office 365 Experience Previous experience using NHS datasets to provide analytical information Experience providing user support Experience using statistical software packages Skills Ability to work independently and proactively Good communication skills, with emphasis on ability to liase with external service users. Methodical and efficient way of dealing with complex issues. Personal and people development Ability to work well in a team To be disciplined and self motivated Desire to continue professional development High attention to detail Communication oAbility to communicate effectively with all users of pathology systems including within the Trust and externally Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Milton Keynes University Hospital NHS Foundation Trust £32,073 to £39,043 a yearper annum, pro rata
London Academy of IT Limited offers a practical career path in Data Analytics, teaching essential skills like Excel, SQL, and Python. The program guides learners from foundational data skills to advanced analytical techniques. With a focus on hands-on training, participants will acquire abilities to collect, clean, and analyse data, producing actionable insights that guide business decisions. The program readies individuals for roles such as Junior Data Analyst or Business Analyst, enhancing employability in a data-driven job market.
27/07/2026
Full time
London Academy of IT Limited offers a practical career path in Data Analytics, teaching essential skills like Excel, SQL, and Python. The program guides learners from foundational data skills to advanced analytical techniques. With a focus on hands-on training, participants will acquire abilities to collect, clean, and analyse data, producing actionable insights that guide business decisions. The program readies individuals for roles such as Junior Data Analyst or Business Analyst, enhancing employability in a data-driven job market.
Full Time Permanent £27,851.20 per annum AtBensons for Bedswe believe everyone deserves the best night's sleep. As part of our Transport Standardisation & Compliance team, you'll support the business by ensuring our data is accurate, accessible and increasingly automated, helping colleagues make better decisions and delivering exceptional experiences for our customers. Your Purpose You will support the collection, cleansing and automation of operational data and work with colleagues across Logistic Operations and IT to help improve data quality, build simple automations and produce clear reports that inform commercial and operational decisions. What You'll Be Doing Assist with daily data maintenance tasks across product information (PIM), ERP and other systems to ensure accuracy and completeness. Create and maintain data pipelines and AI automation processes using scripting ,low-code tools, Power Automate, Co-pilot, etc, to reduce manual work and improve efficiency. Prepare, validate and deliver regular reports and dashboards on logistics and warehousing for commercial and operational teams. Undertake data quality checks, identify anomalies and work with stakeholders to resolve issues promptly. Document processes, data definitions and standard operating procedures to support consistent working practices. Collaborate with colleagues to help define requirements for data and automation solutions and support testing and deployment activities. Contribute to small data improvement projects and continuous improvement initiatives across the team. What You Bring to the Sleepover Essential: Recent graduate (or equivalent) in a quantitative discipline such as Data Science, Computer Science, Economics, Mathematics, AI development and maintenance or similar. Strong attention to detail and a methodical approach to working with data. Excellent skills in Excel (including formulas and pivot tables) and familiarity with at least one scripting language (Python, SQL or similar). Good communication skills with the ability to explain technical information to non-technical colleagues. A positive, curious mindset and willingness to learn new tools and techniques. Desirable: Experience with reporting or dashboard tools (e.g. Power BI, Tableau, Power Automate) or exposure to ETL/data pipeline concepts. Previous experience in warehousing or logistics is beneficial. Familiarity with PIM/ERP systems or an interest in logistics data management. Understanding of basic automation tools or low-code platforms (e.g. Power Automate, Alteryx). Here's What You Get: Employee discount scheme for Bensons products (up to 50% off) Competitive pension scheme - provided by Legal & General Life Assurance and Income Protection Medicash - cashback options for health and wellbeing services Access to Retail Trust services for support and guidance Annual leave buy & sell scheme and enhanced family leave Learning and development programmes, graduate training and clear progression pathways Hybrid working to support work-life balance ( qualifying periods and terms apply) Ready to kickstart your career in data and automation?
27/07/2026
Full time
Full Time Permanent £27,851.20 per annum AtBensons for Bedswe believe everyone deserves the best night's sleep. As part of our Transport Standardisation & Compliance team, you'll support the business by ensuring our data is accurate, accessible and increasingly automated, helping colleagues make better decisions and delivering exceptional experiences for our customers. Your Purpose You will support the collection, cleansing and automation of operational data and work with colleagues across Logistic Operations and IT to help improve data quality, build simple automations and produce clear reports that inform commercial and operational decisions. What You'll Be Doing Assist with daily data maintenance tasks across product information (PIM), ERP and other systems to ensure accuracy and completeness. Create and maintain data pipelines and AI automation processes using scripting ,low-code tools, Power Automate, Co-pilot, etc, to reduce manual work and improve efficiency. Prepare, validate and deliver regular reports and dashboards on logistics and warehousing for commercial and operational teams. Undertake data quality checks, identify anomalies and work with stakeholders to resolve issues promptly. Document processes, data definitions and standard operating procedures to support consistent working practices. Collaborate with colleagues to help define requirements for data and automation solutions and support testing and deployment activities. Contribute to small data improvement projects and continuous improvement initiatives across the team. What You Bring to the Sleepover Essential: Recent graduate (or equivalent) in a quantitative discipline such as Data Science, Computer Science, Economics, Mathematics, AI development and maintenance or similar. Strong attention to detail and a methodical approach to working with data. Excellent skills in Excel (including formulas and pivot tables) and familiarity with at least one scripting language (Python, SQL or similar). Good communication skills with the ability to explain technical information to non-technical colleagues. A positive, curious mindset and willingness to learn new tools and techniques. Desirable: Experience with reporting or dashboard tools (e.g. Power BI, Tableau, Power Automate) or exposure to ETL/data pipeline concepts. Previous experience in warehousing or logistics is beneficial. Familiarity with PIM/ERP systems or an interest in logistics data management. Understanding of basic automation tools or low-code platforms (e.g. Power Automate, Alteryx). Here's What You Get: Employee discount scheme for Bensons products (up to 50% off) Competitive pension scheme - provided by Legal & General Life Assurance and Income Protection Medicash - cashback options for health and wellbeing services Access to Retail Trust services for support and guidance Annual leave buy & sell scheme and enhanced family leave Learning and development programmes, graduate training and clear progression pathways Hybrid working to support work-life balance ( qualifying periods and terms apply) Ready to kickstart your career in data and automation?
£25,186 to £25,761 per year, Competitive Contract Type: Temporary Hours: Full time Disability Confident: Yes Closing Date: 10/08/2026 About this job Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023? Jigsaw Homes Group offers employees a very competitive 24 days holiday per annum, plus 3 days for Christmas closure (5 day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days). We also offer our employees the option to buy/sell up to 5 days extra leave per year. As a Jigsaw employee you will also receive incremental salaried pay, occupational sick pay, access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, BHSF membership, access to on-site gyms and training/development opportunities. If you are looking for a career with an outstanding company, then please read on. Who we are: Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands. We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities. Role information: Our two-year graduate programme is designed to give you a comprehensive understanding of Jigsaw Homes Group IT Services.This structured approach allows you to build a broad skill set, gain insight into different specialisms, and discover where your strengths and interests lie. During the first year you will rotate across four structured placements across key digital functions, spending approximately three months in each area; Business Analysis, Project Management Office & Project Delivery & Business Systems & Application Support & Digital Training & Adoption. During the second year you will identify your strengths, interests and career aspirations and with the assistance of your manager & mentors will choose one of the above areas to specialise in for your final 12 months of the programme. During each placement, you will primarily be office-based, working alongside experienced colleagues, with opportunities to shadow teams, meetings, and contribute to projects. By the end of the programme, you will have developed a strong foundation of professional skills, a deep understanding of the IT function, and the confidence to progress your career further. Upon successful completion of your placement, our intention would be for you to move into a permanent role. For more information regarding the role, please refer to the job pack below. If this sounds like the perfect job for you then don't hesitate to apply now! We reserve the right to close this vacancy early should we receive a sufficient number of applications. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
27/07/2026
Full time
£25,186 to £25,761 per year, Competitive Contract Type: Temporary Hours: Full time Disability Confident: Yes Closing Date: 10/08/2026 About this job Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023? Jigsaw Homes Group offers employees a very competitive 24 days holiday per annum, plus 3 days for Christmas closure (5 day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days). We also offer our employees the option to buy/sell up to 5 days extra leave per year. As a Jigsaw employee you will also receive incremental salaried pay, occupational sick pay, access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, BHSF membership, access to on-site gyms and training/development opportunities. If you are looking for a career with an outstanding company, then please read on. Who we are: Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands. We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities. Role information: Our two-year graduate programme is designed to give you a comprehensive understanding of Jigsaw Homes Group IT Services.This structured approach allows you to build a broad skill set, gain insight into different specialisms, and discover where your strengths and interests lie. During the first year you will rotate across four structured placements across key digital functions, spending approximately three months in each area; Business Analysis, Project Management Office & Project Delivery & Business Systems & Application Support & Digital Training & Adoption. During the second year you will identify your strengths, interests and career aspirations and with the assistance of your manager & mentors will choose one of the above areas to specialise in for your final 12 months of the programme. During each placement, you will primarily be office-based, working alongside experienced colleagues, with opportunities to shadow teams, meetings, and contribute to projects. By the end of the programme, you will have developed a strong foundation of professional skills, a deep understanding of the IT function, and the confidence to progress your career further. Upon successful completion of your placement, our intention would be for you to move into a permanent role. For more information regarding the role, please refer to the job pack below. If this sounds like the perfect job for you then don't hesitate to apply now! We reserve the right to close this vacancy early should we receive a sufficient number of applications. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
IT Support Analyst Location: London, UK (Hybrid Working) Salary range: £30,000 - £35,000 plus benefits including annual discretionary bonus Join Our Global IT Team We're looking for a proactive and motivated IT Support Analyst to join our global IT team. This is an exciting opportunity for someone with previous IT service desk or technical support experience who enjoys solving problems, supporting users, and developing their technical expertise across a modern global technology environment. Based in our London office, you'll play a key role in supporting employees across the UK and internationally, providing hands on endpoint support, managing IT platforms, and contributing to projects that help improve the way our teams work. This role offers excellent opportunities for professional development, exposure to a broad range of technologies, and the chance to work closely with colleagues across the business and around the world. What You'll Be Doing Global IT Support Provide 2nd line IT support to users across the UK and global business. Manage and respond to support requests through our Jira ticketing system. Support employee onboarding and offboarding processes. Administer key business platforms including: Microsoft 365 Microsoft Intune Google Workspace Kandji Ubiquiti Create and maintain technical documentation and user guides. Support meeting room technology and collaboration tools. Assist with company wide Town Halls and All Hands events. Endpoint & User Support Install, configure, and maintain laptops, desktops, and other hardware. Provide both remote and in person support for employees. Troubleshoot hardware, software, and connectivity issues. Network & Infrastructure Support Monitor and maintain office networks, Wi Fi, and connectivity. Support storage infrastructure and backup solutions. Assist with troubleshooting and resolving network outages and performance issues. IT Projects & Continuous Improvement Collaborate with the wider IT team on global improvement initiatives. Support the rollout of new tools, technologies, and processes. Identify opportunities to improve support services and user experience. What We're Looking For Previous experience in an IT Service Desk, IT Support, or Technical Support role. Strong troubleshooting and problem solving skills. Experience supporting Windows operating systems. Excellent communication skills and the ability to support both technical and non technical users. Strong organisational skills with the ability to manage multiple priorities. Good understanding of IT security and cybersecurity best practices. A proactive, customer focused approach and willingness to learn. Desirable Experience with: Microsoft 365, Entra ID, and Intune Google Workspace Linux and macOS environments Android and iOS devices Wired and wireless networking Server and endpoint hardware support What You'll Gain This role provides the opportunity to develop your expertise across a wide range of enterprise technologies, including: Microsoft 365, Entra ID and Intune Google Workspace Ubiquiti networking solutions Firewall technologies including WatchGuard and FortiGate VPN technologies and network security Cloud based identity and device management NAS and storage platforms Endpoint security tools Modern SaaS IT administration platforms Why Join Us? You'll be joining a collaborative and supportive global IT team where you'll have the opportunity to broaden your technical skillset, contribute to meaningful projects, and make a real impact across the business. We know great candidates don't always tick every box. If you're excited about the role and believe you could be a great fit, we'd love to hear from you.
27/07/2026
Full time
IT Support Analyst Location: London, UK (Hybrid Working) Salary range: £30,000 - £35,000 plus benefits including annual discretionary bonus Join Our Global IT Team We're looking for a proactive and motivated IT Support Analyst to join our global IT team. This is an exciting opportunity for someone with previous IT service desk or technical support experience who enjoys solving problems, supporting users, and developing their technical expertise across a modern global technology environment. Based in our London office, you'll play a key role in supporting employees across the UK and internationally, providing hands on endpoint support, managing IT platforms, and contributing to projects that help improve the way our teams work. This role offers excellent opportunities for professional development, exposure to a broad range of technologies, and the chance to work closely with colleagues across the business and around the world. What You'll Be Doing Global IT Support Provide 2nd line IT support to users across the UK and global business. Manage and respond to support requests through our Jira ticketing system. Support employee onboarding and offboarding processes. Administer key business platforms including: Microsoft 365 Microsoft Intune Google Workspace Kandji Ubiquiti Create and maintain technical documentation and user guides. Support meeting room technology and collaboration tools. Assist with company wide Town Halls and All Hands events. Endpoint & User Support Install, configure, and maintain laptops, desktops, and other hardware. Provide both remote and in person support for employees. Troubleshoot hardware, software, and connectivity issues. Network & Infrastructure Support Monitor and maintain office networks, Wi Fi, and connectivity. Support storage infrastructure and backup solutions. Assist with troubleshooting and resolving network outages and performance issues. IT Projects & Continuous Improvement Collaborate with the wider IT team on global improvement initiatives. Support the rollout of new tools, technologies, and processes. Identify opportunities to improve support services and user experience. What We're Looking For Previous experience in an IT Service Desk, IT Support, or Technical Support role. Strong troubleshooting and problem solving skills. Experience supporting Windows operating systems. Excellent communication skills and the ability to support both technical and non technical users. Strong organisational skills with the ability to manage multiple priorities. Good understanding of IT security and cybersecurity best practices. A proactive, customer focused approach and willingness to learn. Desirable Experience with: Microsoft 365, Entra ID, and Intune Google Workspace Linux and macOS environments Android and iOS devices Wired and wireless networking Server and endpoint hardware support What You'll Gain This role provides the opportunity to develop your expertise across a wide range of enterprise technologies, including: Microsoft 365, Entra ID and Intune Google Workspace Ubiquiti networking solutions Firewall technologies including WatchGuard and FortiGate VPN technologies and network security Cloud based identity and device management NAS and storage platforms Endpoint security tools Modern SaaS IT administration platforms Why Join Us? You'll be joining a collaborative and supportive global IT team where you'll have the opportunity to broaden your technical skillset, contribute to meaningful projects, and make a real impact across the business. We know great candidates don't always tick every box. If you're excited about the role and believe you could be a great fit, we'd love to hear from you.
Jigsaw Homes Group recruits for a two-year graduate programme designed to give you a comprehensive understanding of IT Services. You will rotate across four structured placements, spending about three months in each area, including Business Analysis, PMO & Project Delivery, and Digital Training & Adoption. During the second year you will identify your strengths and career goals, and with guidance choose one area to specialise in for your final 12 months, with opportunities to progress to a
27/07/2026
Full time
Jigsaw Homes Group recruits for a two-year graduate programme designed to give you a comprehensive understanding of IT Services. You will rotate across four structured placements, spending about three months in each area, including Business Analysis, PMO & Project Delivery, and Digital Training & Adoption. During the second year you will identify your strengths and career goals, and with guidance choose one area to specialise in for your final 12 months, with opportunities to progress to a
Join the team at Birmingham Airport and start your career as a Data Analyst Apprentice! You will transform raw data into actionable insights for property portfolios, managed databases, build performance dashboards, and translate complex metrics into strategy. Core responsibilities include validating data, creating reporting models, and identifying investment or lifecycle trends. Responsibilities: Data management: Collect, cleanse, validate, and maintain asset data across enterprise databases and investment platforms, ensuring data accuracy, integrity, and accessibility for business decision-making. Reporting & visualisation: Develop and maintain dashboards and performance reports to monitor Key Performance Indicators (KPIs), asset health, lifecycle costs, and operational performance. Analyse trends and present actionable insights to support asset management objectives and continuous improvement initiatives. Strategic planning: Provide data-driven analysis and recommendations to inform maintenance strategies, investment planning, decarbonisation programmes, and long-term asset performance objectives. Support strategic decision-making through forecasting, scenario modelling, and performance evaluation. Stakeholder engagement: Translate complex technical and analytical findings into clear, concise, and jargon-free reports and presentations for both technical and non-technical audiences. Collaborate with internal and external stakeholders to understand business requirements and communicate insights that drive informed decision-making. Entry requirements: Standard entry: Level 3 qualification (apprenticeship/A-levels/BTEC, etc) OR equivalent work experience (typically two years in a relevant role) Plus: 5 GCSEs, including English and Maths at Grade 4 (C) or above Experience with using Excel (in particular pivot tables and XLookup) and Microsoft products (or similar) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Benefits: Onsite parking Proud perks Commercial discounts Travel discounts Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now!
27/07/2026
Full time
Join the team at Birmingham Airport and start your career as a Data Analyst Apprentice! You will transform raw data into actionable insights for property portfolios, managed databases, build performance dashboards, and translate complex metrics into strategy. Core responsibilities include validating data, creating reporting models, and identifying investment or lifecycle trends. Responsibilities: Data management: Collect, cleanse, validate, and maintain asset data across enterprise databases and investment platforms, ensuring data accuracy, integrity, and accessibility for business decision-making. Reporting & visualisation: Develop and maintain dashboards and performance reports to monitor Key Performance Indicators (KPIs), asset health, lifecycle costs, and operational performance. Analyse trends and present actionable insights to support asset management objectives and continuous improvement initiatives. Strategic planning: Provide data-driven analysis and recommendations to inform maintenance strategies, investment planning, decarbonisation programmes, and long-term asset performance objectives. Support strategic decision-making through forecasting, scenario modelling, and performance evaluation. Stakeholder engagement: Translate complex technical and analytical findings into clear, concise, and jargon-free reports and presentations for both technical and non-technical audiences. Collaborate with internal and external stakeholders to understand business requirements and communicate insights that drive informed decision-making. Entry requirements: Standard entry: Level 3 qualification (apprenticeship/A-levels/BTEC, etc) OR equivalent work experience (typically two years in a relevant role) Plus: 5 GCSEs, including English and Maths at Grade 4 (C) or above Experience with using Excel (in particular pivot tables and XLookup) and Microsoft products (or similar) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Benefits: Onsite parking Proud perks Commercial discounts Travel discounts Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now!
Reporting to the Tier 2 Team Leader, your main duties will be to ensure the progression and swift resolution of calls logged with the Service Desk and delivering superior services in line with Service Level Agreements whilst managing client expectations. Throughout the service desk process, you will remain the single point of contact with the customer, maintaining ownership of the original fault and acting as the main point of contact between the customer and ITRM, providing timely updates, ensuring the fault is assigned the correct level of priority and attention. This is a demanding support position, which calls for excellent customer service skills, the ability to articulate solutions clearly and confidently to end users and a broad technical knowledge across a range of technologies General summary: Administering and supporting the customer's infrastructure Delivering second-line support Demonstrating the ability to troubleshoot and resolve complex issues Planning and recommending enhancements to ensure that IT capacity meets current and future business requirements in a cost-effective manner Complete proactive works, including but not limited to: Windows patching, network device firmware updates, setup of SNMP monitoring, documentation creation and review of Office365 secure score. New desktop and laptop setups, including other minor implementation works. This may be performed remotely or on the client site, depending upon the scope of works. The department The IT Service Desk is made up of a team of engineers covering all support tiers and abilities, from 1st-line apprentice engineers through to 3rd-line engineers. We also have a team of consultancy resources; however, they do not work permanently on the Service Desk. The Service Desk, based in Sidcup, is responsible for the provision of IT services and support to 100+ clients across the UK. The successful candidate will be required to work closely with the Sales Team and Account Managers, Consultancy, Business Operations, and other members of the ITRM team. Duties and responsibilities Handle escalated calls from the first-line Service Desk Administer and maintain customer infrastructure, including Active Directory, Azure AD, LAN, Internet access, firewalls and Exchange/Office 365 Monitor and troubleshoot server and network performance utilising the monitoring system to ensure any necessary action is taken Administer backup and disaster recovery systems and processes Management of relationships with third parties and suppliers Keep operational documentation up to date Attend client sites for issue resolution and proactive maintenance Out-of-hours and/or on-call working is periodically required Technical skills Excellent knowledge of Microsoft Windows Server 2008/2012/2016/2019 including NLB and clustering Good knowledge of Hyper-V and VMware ESX Experience managing Azure, primarily Virtual Machine Infrastructure Strong knowledge of Microsoft Exchange Server and Office 365, including Sharepoint and AzureAD. Strong knowledge/experience of troubleshooting networking protocols and technologies such as TCP/IP, DNS, DHCP, routing and vLANs Good Knowledge of backup and DR services (Backup Exec, Datto, Azure) Experience in managing Cisco switches and routers. Good knowledge of cloud telephony systems Knowledge of iSCSI/Fibre channel Storage Area Networks, such as EMC Knowledge of Windows Script Host/VBScript/ PowerShell Strong knowledge of Microsoft Windows 7-11 MCSA/MCITP: Server Administrator/VCP or equivalent IT qualifications an advantage Person specification A strong desire and focus on continued improvements to the department and personally. A desire to be part of an overall team and achieve team goals To continually strive to improve overall firm effectiveness Confident mentor of other members of the Service Desk. Natural aptitude for troubleshooting and problem solving Proven ability to work under pressure and with other people Strong time management and self-motivation skills A lateral thinker Keeping up to date with current industry trends and emerging technologies and best practices Must be able to demonstrate a 'customer first' approach to support 3 years+ experience on a helpdesk, technical support or similar role, preferably in an MSP environment. Access to own vehicle is required This job description indicates the general nature and level of work performed within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required. You will also be expected to undertake duties which may not be listed on this job description as directed by your line manager, which will be deemed as reasonable within the scope of the role. This role will report to the Service Delivery Manager. Annual salary depending upon experience. Paid overtime or time off in lieu Out of hours support rota, paid as a retainer. Working hours on a shift basis as follows: 07:00am until 3:45pm 08:45am until 5:30pm 09:15am until 6:00pm Contributory pension scheme (after 3 months service and successful completion of probationary period)
27/07/2026
Full time
Reporting to the Tier 2 Team Leader, your main duties will be to ensure the progression and swift resolution of calls logged with the Service Desk and delivering superior services in line with Service Level Agreements whilst managing client expectations. Throughout the service desk process, you will remain the single point of contact with the customer, maintaining ownership of the original fault and acting as the main point of contact between the customer and ITRM, providing timely updates, ensuring the fault is assigned the correct level of priority and attention. This is a demanding support position, which calls for excellent customer service skills, the ability to articulate solutions clearly and confidently to end users and a broad technical knowledge across a range of technologies General summary: Administering and supporting the customer's infrastructure Delivering second-line support Demonstrating the ability to troubleshoot and resolve complex issues Planning and recommending enhancements to ensure that IT capacity meets current and future business requirements in a cost-effective manner Complete proactive works, including but not limited to: Windows patching, network device firmware updates, setup of SNMP monitoring, documentation creation and review of Office365 secure score. New desktop and laptop setups, including other minor implementation works. This may be performed remotely or on the client site, depending upon the scope of works. The department The IT Service Desk is made up of a team of engineers covering all support tiers and abilities, from 1st-line apprentice engineers through to 3rd-line engineers. We also have a team of consultancy resources; however, they do not work permanently on the Service Desk. The Service Desk, based in Sidcup, is responsible for the provision of IT services and support to 100+ clients across the UK. The successful candidate will be required to work closely with the Sales Team and Account Managers, Consultancy, Business Operations, and other members of the ITRM team. Duties and responsibilities Handle escalated calls from the first-line Service Desk Administer and maintain customer infrastructure, including Active Directory, Azure AD, LAN, Internet access, firewalls and Exchange/Office 365 Monitor and troubleshoot server and network performance utilising the monitoring system to ensure any necessary action is taken Administer backup and disaster recovery systems and processes Management of relationships with third parties and suppliers Keep operational documentation up to date Attend client sites for issue resolution and proactive maintenance Out-of-hours and/or on-call working is periodically required Technical skills Excellent knowledge of Microsoft Windows Server 2008/2012/2016/2019 including NLB and clustering Good knowledge of Hyper-V and VMware ESX Experience managing Azure, primarily Virtual Machine Infrastructure Strong knowledge of Microsoft Exchange Server and Office 365, including Sharepoint and AzureAD. Strong knowledge/experience of troubleshooting networking protocols and technologies such as TCP/IP, DNS, DHCP, routing and vLANs Good Knowledge of backup and DR services (Backup Exec, Datto, Azure) Experience in managing Cisco switches and routers. Good knowledge of cloud telephony systems Knowledge of iSCSI/Fibre channel Storage Area Networks, such as EMC Knowledge of Windows Script Host/VBScript/ PowerShell Strong knowledge of Microsoft Windows 7-11 MCSA/MCITP: Server Administrator/VCP or equivalent IT qualifications an advantage Person specification A strong desire and focus on continued improvements to the department and personally. A desire to be part of an overall team and achieve team goals To continually strive to improve overall firm effectiveness Confident mentor of other members of the Service Desk. Natural aptitude for troubleshooting and problem solving Proven ability to work under pressure and with other people Strong time management and self-motivation skills A lateral thinker Keeping up to date with current industry trends and emerging technologies and best practices Must be able to demonstrate a 'customer first' approach to support 3 years+ experience on a helpdesk, technical support or similar role, preferably in an MSP environment. Access to own vehicle is required This job description indicates the general nature and level of work performed within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required. You will also be expected to undertake duties which may not be listed on this job description as directed by your line manager, which will be deemed as reasonable within the scope of the role. This role will report to the Service Delivery Manager. Annual salary depending upon experience. Paid overtime or time off in lieu Out of hours support rota, paid as a retainer. Working hours on a shift basis as follows: 07:00am until 3:45pm 08:45am until 5:30pm 09:15am until 6:00pm Contributory pension scheme (after 3 months service and successful completion of probationary period)
Hazlewoods is proud to be one of the largest independent chartered accountants and business advisers in the Southwest, with over 550 dedicated professionals across Gloucestershire, Bristol, and Cardiff. Are you a tech-savvy problem solver with a passion for delivering exceptional customer service? Join our dynamic and growing IT team as a Service Desk Analyst, where your skills will make a real impact across our office locations. If you are looking for a collaborative IT team that values service excellence and innovation and enjoy professional development and long-term opportunities, please keep reading. Role and Responsibilities: Provide 1st and 2nd Line IT support via phone, email, and face-to-face interactions Log and manage support tickets, including daily system checks Handle user requests such as onboarding, offboarding, and internal moves Lead engaging IT inductions for new starters Requirements: Minimum 2 years' experience in IT support, ideally within a service desk/help desk environment Strong working knowledge of Windows OS (configuration and troubleshooting) Basic understanding of networking concepts: LAN, WAN, DHCP, DNS Excellent communication skills and confidence interacting across all levels of the business Full UK driving licence and access to a vehicle (essential for multi-site support) At Hazlewoods we value our employees and have a competitive benefits package including: Direct application bonus On-site parking or contribution to parking depending on location Profit share scheme 25 days annual leave plus the option to purchase up to a total of 30 days. Clear progression structure Life assurance - 6x annual salary. Health and wellbeing benefits such as; discounted gym membership, on-site mental health first aiders, online GP appointment, Employee Assistance Programme, access to Aviva Digicare+, plus much more! Enhanced maternity and paternity leave Regular firm-wide and team social events
27/07/2026
Full time
Hazlewoods is proud to be one of the largest independent chartered accountants and business advisers in the Southwest, with over 550 dedicated professionals across Gloucestershire, Bristol, and Cardiff. Are you a tech-savvy problem solver with a passion for delivering exceptional customer service? Join our dynamic and growing IT team as a Service Desk Analyst, where your skills will make a real impact across our office locations. If you are looking for a collaborative IT team that values service excellence and innovation and enjoy professional development and long-term opportunities, please keep reading. Role and Responsibilities: Provide 1st and 2nd Line IT support via phone, email, and face-to-face interactions Log and manage support tickets, including daily system checks Handle user requests such as onboarding, offboarding, and internal moves Lead engaging IT inductions for new starters Requirements: Minimum 2 years' experience in IT support, ideally within a service desk/help desk environment Strong working knowledge of Windows OS (configuration and troubleshooting) Basic understanding of networking concepts: LAN, WAN, DHCP, DNS Excellent communication skills and confidence interacting across all levels of the business Full UK driving licence and access to a vehicle (essential for multi-site support) At Hazlewoods we value our employees and have a competitive benefits package including: Direct application bonus On-site parking or contribution to parking depending on location Profit share scheme 25 days annual leave plus the option to purchase up to a total of 30 days. Clear progression structure Life assurance - 6x annual salary. Health and wellbeing benefits such as; discounted gym membership, on-site mental health first aiders, online GP appointment, Employee Assistance Programme, access to Aviva Digicare+, plus much more! Enhanced maternity and paternity leave Regular firm-wide and team social events
Start your IT Support career with METCLOUD! Gain experience of providing 1st & 2nd line support to a range of clients, resolving issues and problems with customers' IT infrastructure, providing insight and proposing solutions to IT issues. You will work on a range of projects, including upgrades, migrations and implementations. You will be seconded to an IT business in Redditch while undertaking an apprenticeship training program with QA. As a small company, we provide closer access to experienced engineers and leaders. Apprentices can benefit from a wider variety of responsibilities and more visibility within the business. The company focuses on Microsoft technologies and often supports staff in gaining Microsoft certifications. Our culture is built around learning, collaboration and opportunity. We want apprentices to feel supported from day one, develop valuable technical and professional skills, and build a long-term career in a fast-growing technology business. Responsibilities: Learning many aspects of providing support to customers, including helping users who have technical issues or need help with supporting applications Dealing with alerts and automated system monitoring Ensure that all systems and services are proactively maintained, monitored and supported to ensure that we are meeting set SLA's Monitor the Service Desk email inbox to respond to support calls logged via email Answer telephone and complete support issues from initial contact to resolution. Log all calls in the relevant Call Logging system Provide 1st and 2nd line support on calls assigned by a service desk team member or other Support Engineer Escalate incidents when required to 3rd parties, external resources, or others Investigate, diagnose and troubleshoot a wide variety of problems with network and computer hardware, device drivers, operating systems and application server software Write up support calls and maintain documents and records to a professional standard; for example, Request for Change (RFC's), Customer Build Logs and Tech Docs Attend the site and carry out any on-site support work as required Provide excellent customer service by understanding the business drivers, taking proactive action and providing clear communication Desirable skills: Friendly and approachable attitude Patience and empathy when helping users Focus on delivering a positive user experience Logical thinking Ability to follow steps to diagnose issues Willingness to learn and find solutions Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: Monday to Friday, 9am - 5:30pm Benefits: Private health care (after completing 1 year of service) Death in Service (after completing a 3-month probation period) Social gatherings such as go-karting, ten-pin bowling. Exposure to cloud computing, IT support, cybersecurity, infrastructure, and Microsoft technologies. Career progression opportunities Future prospects: Guaranteed job opportunity once completing the apprenticeship and qualifying. Many apprentices move into roles such as: IT Support Engineer Cloud Engineer Infrastructure Engineer Cyber Security Analyst Technical Consultant About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.
27/07/2026
Full time
Start your IT Support career with METCLOUD! Gain experience of providing 1st & 2nd line support to a range of clients, resolving issues and problems with customers' IT infrastructure, providing insight and proposing solutions to IT issues. You will work on a range of projects, including upgrades, migrations and implementations. You will be seconded to an IT business in Redditch while undertaking an apprenticeship training program with QA. As a small company, we provide closer access to experienced engineers and leaders. Apprentices can benefit from a wider variety of responsibilities and more visibility within the business. The company focuses on Microsoft technologies and often supports staff in gaining Microsoft certifications. Our culture is built around learning, collaboration and opportunity. We want apprentices to feel supported from day one, develop valuable technical and professional skills, and build a long-term career in a fast-growing technology business. Responsibilities: Learning many aspects of providing support to customers, including helping users who have technical issues or need help with supporting applications Dealing with alerts and automated system monitoring Ensure that all systems and services are proactively maintained, monitored and supported to ensure that we are meeting set SLA's Monitor the Service Desk email inbox to respond to support calls logged via email Answer telephone and complete support issues from initial contact to resolution. Log all calls in the relevant Call Logging system Provide 1st and 2nd line support on calls assigned by a service desk team member or other Support Engineer Escalate incidents when required to 3rd parties, external resources, or others Investigate, diagnose and troubleshoot a wide variety of problems with network and computer hardware, device drivers, operating systems and application server software Write up support calls and maintain documents and records to a professional standard; for example, Request for Change (RFC's), Customer Build Logs and Tech Docs Attend the site and carry out any on-site support work as required Provide excellent customer service by understanding the business drivers, taking proactive action and providing clear communication Desirable skills: Friendly and approachable attitude Patience and empathy when helping users Focus on delivering a positive user experience Logical thinking Ability to follow steps to diagnose issues Willingness to learn and find solutions Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: Monday to Friday, 9am - 5:30pm Benefits: Private health care (after completing 1 year of service) Death in Service (after completing a 3-month probation period) Social gatherings such as go-karting, ten-pin bowling. Exposure to cloud computing, IT support, cybersecurity, infrastructure, and Microsoft technologies. Career progression opportunities Future prospects: Guaranteed job opportunity once completing the apprenticeship and qualifying. Many apprentices move into roles such as: IT Support Engineer Cloud Engineer Infrastructure Engineer Cyber Security Analyst Technical Consultant About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.