1st Line Support Analyst

  • vertex-it-solutions
  • Hoddesdon, Hertfordshire
  • 03/10/2025
Full time Information Technology Telecommunications IT Support

Job Description

We have an urgent requirement for a 1st Line Service Desk Technician to support our client based in Hoddesdon EN11.

Must DRIVE and be no more than 45 mins away

Day Rate £130 Via an Umbrella Company

Role Details:

1st Line IT support for all internal users , Windows , Office , Asure , AD .Resetting Passwords, adding user details to Laptops , PC's and Tablets etc. Escalate to service desk if unresolved.

  • Location:Hoddesdon, EN11
  • (Candidate must have a Valid driver's license and be within a 45-minute commute)
  • Start Date: ASAP)
  • Duration: 3rd October 2025 with a possible extension to the end of the year
  • (Potential for extension - pending client confirmation; the engagement is to cover long-term sickness)
  • Working Arrangement: Onsite, 5 days per week in Hoddesdon
  • Working Hours: 07:30 - 17:30, Monday to Friday (40 hours per week)
  • Shift Patterns:
  • 07:30 - 16:30
  • 08:00 - 17:00
  • 08:30 - 17:30

If this is of interest please forward your Cv with Full Address with Post Code.