Business Development Manager

Join Our Team at Smurfit Westrock!

Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we re committed to sustainability, employee well-being, and personal development.

About Us

We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity.

The Role

Reporting to the Sales Director, the successful candidate will manage existing allocated accounts within the Leeds and Chesterfield sites whilst achieving new business sales targets for the financial year. The role requires technical, and industry knowledge coupled with selling skills ensuring service, commercial, and relationship objectives are met.

This role will require the job holder in conjunction with the Sales Director to create exciting new opportunities using solution/value-based selling and utilising the wide range of products that the Smurfit Westrock Group can offer to meet the new business requirements of the sales strategy.

Main Duties & Responsibilities

• Working closely with the management team to ensure Service Level Agreements (SLAs) are adhered to and renegotiated on time for allocated accounts.
• Develop and win new business customers, own and maintain a personal pipeline keeping CRM data accurate and updated on a regular basis.
• Develop and maintain multi-level contacts within customer organisations to strengthen communication and partnerships.
• Retain and grow allocated accounts by understanding commercial performance and exceeding budget targets where possible.
• Conduct customer visits and business reviews to resolve issues and foster stronger relationships.
• Manage accounts cost-effectively, balancing customer needs with company objectives.
• Provide accurate and timely information to Customer Service to support efficiencies.
• Provide a monthly sales report detailing activity on both existing accounts and new business prospects / customers.
• Manage and resolve external complaints promptly, ensuring customer satisfaction and effective communication with internal teams.
• Ensure customers are fully informed of Smurfit Westrock s range of capabilities, services, and business objectives.

What We Offer

• Competitive salary & benefits, including annual leave, pension, and a Cycle to Work scheme
• Ongoing training and development opportunities
• 24/7 confidential support for you and your family
• Flexible working options and family-friendly policies
• Guaranteed interview for candidates meeting essential criteria (Disability Confident Employer)

Ready to make an impact? Apply today and help us build a sustainable future together.

Smurfit Westrock reserve the right to only shortlist candidates who meet both the Essential and Desirable Criteria.

We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment.

We practice equality of opportunity in employment and select the best person for the job.