2nd Line Support

I have an amazing opportunity for a 2nd line support engineer to join a very well respected and successful MSP who are expanding.

To be successful in this role you will have at least 2-3 years working within an MSP on the service desk and at least 12 months as a 2nd line engineer. You will have excellent customer service and telephone skills, demonstrable trouble shooting and diagnostic skills both hardware and software specifically (but not exclusively) with the following.

• Azure
• Office 365
• network admin - routers, switches and access points
• Active Directory, DNS, DHCP and Group Policy
• Managing Back ups
• Email security
• Datto RMM
• Knowledge of phone systems and SBC'c such as 3CX

On offer is working with an amazing group of people, Hybrid Working, Private Medical, Profit Share and a salary of 30-35k.