Contract: Permanent, full-time Location: London (hybrid-working Closing Date: 9 September 2025
About the role
As an IT Application Support Engineer, you will be responsible for providing application support to Trinity users on a range of digital systems both internally developed, and SaaS based.
Working with 3rd parties you will ensure all applications work optimally, interfaces between systems are robust, user issues can be resolved quickly and small value add changes can be coordinated and delivered.
You will also engage in reactive support for break fix incidents escalated from the service desk and completing service requests. You will also participate in projects which underpin the Trinity range of customer products and operating processes
Key responsibilities include but are not limited to:
Provide application support for internally developed Trinity systems
Provide internal support for SaaS applications
Provide application support for legacy systems and websites
Work with 3rd party development teams to develop and support systems
Manage support for technical interfaces between systems to ensure constant uptime.
Continually work with the IT Projects team to grow as much knowledge of these applications as possible to be able to diagnose and resolve common issues.
Build knowledge of the intranet system to be able to support technical issues
Meet regularly with key user stakeholders, developing good relationships, to ensure IT service meets their needs.
About you
Experience of working with SDLC (software development life cycle)
Demonstration of technical problem diagnosis and troubleshooting
Experience with workflow management
Understanding of database technology
Team player, with demonstrable ability to work collaboratively with colleagues.
Excellent verbal and written communication skills for technical and non-technical audiences.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
18/08/2025
Full time
Contract: Permanent, full-time Location: London (hybrid-working Closing Date: 9 September 2025
About the role
As an IT Application Support Engineer, you will be responsible for providing application support to Trinity users on a range of digital systems both internally developed, and SaaS based.
Working with 3rd parties you will ensure all applications work optimally, interfaces between systems are robust, user issues can be resolved quickly and small value add changes can be coordinated and delivered.
You will also engage in reactive support for break fix incidents escalated from the service desk and completing service requests. You will also participate in projects which underpin the Trinity range of customer products and operating processes
Key responsibilities include but are not limited to:
Provide application support for internally developed Trinity systems
Provide internal support for SaaS applications
Provide application support for legacy systems and websites
Work with 3rd party development teams to develop and support systems
Manage support for technical interfaces between systems to ensure constant uptime.
Continually work with the IT Projects team to grow as much knowledge of these applications as possible to be able to diagnose and resolve common issues.
Build knowledge of the intranet system to be able to support technical issues
Meet regularly with key user stakeholders, developing good relationships, to ensure IT service meets their needs.
About you
Experience of working with SDLC (software development life cycle)
Demonstration of technical problem diagnosis and troubleshooting
Experience with workflow management
Understanding of database technology
Team player, with demonstrable ability to work collaboratively with colleagues.
Excellent verbal and written communication skills for technical and non-technical audiences.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
Derbyshire Fire & Rescue Service
Derbyshire Fire & Rescue Service Headquarters, Ripley, UK
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
03/04/2025
Full time
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Service Desk Support Lead Azure O365 Networking Cloud-First 3rd Line Escalation ERP Support BAU Excellence Team Culture Bristol-BasedSR2 is working with a long-term client undergoing a strategic transformation towards a cloud-first model. We're hiring a Service Desk Support Lead to serve as a technical escalation point, working closely with a team of junior engineers to ensure smooth day-to-day operations across IT infrastructure and enterprise systems.This is a hands-on support role - perfect for someone who enjoys solving problems, mentoring others, and being the calm in the chaos. Culture fit is everything here: they're after a team player who can support, guide, and collaborate. Key Responsibilities:Act as the 3rd line escalation point across networking, Azure, O365, and infrastructure issues Collaborate with junior permanent engineers Support BAU activities across cloud infrastructure and on-prem networking systems Troubleshoot and maintain enterprise tooling, with potential exposure to NetSuite ERP Assist in the transition toward a modern, cloud-first operating model Identify and resolve issues proactively across the IT stack - endpoint, access, network, cloud Team-oriented and culturally aware - you'll be part of a tight-knit group Adaptable, proactive, and solutions-focused Based within commutable distance to Bristol (on-site 2 days/week) The Details: Outside IR35 Duration: 3 months initial (extensions likely) Location: Hybrid (Bristol based) Join a collaborative, forward-thinking team making tangible IT improvements If you're an experienced support engineer who loves solving problems and making teams better - apply now!Ideal Candidate Profile: Strong hands-on experience with Azure, O365, and core networking principles Proven track record in IT infrastructure or 3rd line support roles Comfortable owning escalations and guiding more junior engineers Experience with ERP systems (e.g. NetSuite) is a plus, not a must
09/09/2025
Full time
Service Desk Support Lead Azure O365 Networking Cloud-First 3rd Line Escalation ERP Support BAU Excellence Team Culture Bristol-BasedSR2 is working with a long-term client undergoing a strategic transformation towards a cloud-first model. We're hiring a Service Desk Support Lead to serve as a technical escalation point, working closely with a team of junior engineers to ensure smooth day-to-day operations across IT infrastructure and enterprise systems.This is a hands-on support role - perfect for someone who enjoys solving problems, mentoring others, and being the calm in the chaos. Culture fit is everything here: they're after a team player who can support, guide, and collaborate. Key Responsibilities:Act as the 3rd line escalation point across networking, Azure, O365, and infrastructure issues Collaborate with junior permanent engineers Support BAU activities across cloud infrastructure and on-prem networking systems Troubleshoot and maintain enterprise tooling, with potential exposure to NetSuite ERP Assist in the transition toward a modern, cloud-first operating model Identify and resolve issues proactively across the IT stack - endpoint, access, network, cloud Team-oriented and culturally aware - you'll be part of a tight-knit group Adaptable, proactive, and solutions-focused Based within commutable distance to Bristol (on-site 2 days/week) The Details: Outside IR35 Duration: 3 months initial (extensions likely) Location: Hybrid (Bristol based) Join a collaborative, forward-thinking team making tangible IT improvements If you're an experienced support engineer who loves solving problems and making teams better - apply now!Ideal Candidate Profile: Strong hands-on experience with Azure, O365, and core networking principles Proven track record in IT infrastructure or 3rd line support roles Comfortable owning escalations and guiding more junior engineers Experience with ERP systems (e.g. NetSuite) is a plus, not a must
Company - Construction/Engineering Specialist Job Title - Service Desk Manager Location - Dartford Salary - £40k - £45k (Depending on experience) We have a new exciting for an experienced Service Desk Manager to join a growing company located in the Dartford area. The successful candidate will lead the companies support teams, ensuring consistently excellent customer service, SLA compliance, and optimal utilisation of technical resources-maintaining average SLA compliance of better than 95%, PPM adherence of 90%, first time fix rate of better than 75% and with a target engineer utilisation of at least 85%. Key Responsibilities Operational Management & SLA Oversight Ensure timely resolution of customer queries and incidents, consistently meeting or exceeding agreed SLAs. Monitor key performance metrics (e.g., first response time, resolution time, customer satisfaction) to drive continuous improvement. Resource & Utilisation Planning Maintain engineer utilisation at or above an average of 85% through accurate forecasting, dynamic scheduling, load balancing, and capacity planning. Team Leadership & Performance Recruit, train, mentor, and evaluate your team. Provide coaching, performance reviews, and career development paths to build a motivated and effective team. Process Governance & Continuous Improvement Design, document, and optimise service desk processes. Conduct regular assessments (SWOT, gap analysis) to identify and implement improvements. Reporting & Stakeholder Alignment Produce and present regular performance and utilisation reports to senior leadership. Engage with internal teams to align support delivery with business goals and drive operational improvements. Customer Service Excellence Ensure team delivers timely, clear, courteous, and jargon-free communication. Take ownership of escalated or sensitive cases to maintain customer trust and satisfaction. Tools & Budget Management Oversee service desk tools (scheduling board, knowledge base, dashboards), manage licence and vendor relationships, and ensure cost-effective operations. Required Skills & Experience Proven leadership experience in managing busy service desk or support operations, ideally within technical or engineering environments. Strong understanding of Service Desk Management with experience applying incident, problem, change, and service-level management processes. Demonstrated success in meeting SLAs and managing resource utilisation efficiently. Excellent communicator-adept at managing internal and customer-facing interactions. Proficient in setting and analysing KPIs and performance metrics; experienced with service desk platforms. Skilled in creating process documentation and driving continual improvement. Budgeting and vendor management experience to oversee tools/licenses within business constraints. Customer-focused mindset with the ability to manage escalations and drive satisfaction.
09/09/2025
Full time
Company - Construction/Engineering Specialist Job Title - Service Desk Manager Location - Dartford Salary - £40k - £45k (Depending on experience) We have a new exciting for an experienced Service Desk Manager to join a growing company located in the Dartford area. The successful candidate will lead the companies support teams, ensuring consistently excellent customer service, SLA compliance, and optimal utilisation of technical resources-maintaining average SLA compliance of better than 95%, PPM adherence of 90%, first time fix rate of better than 75% and with a target engineer utilisation of at least 85%. Key Responsibilities Operational Management & SLA Oversight Ensure timely resolution of customer queries and incidents, consistently meeting or exceeding agreed SLAs. Monitor key performance metrics (e.g., first response time, resolution time, customer satisfaction) to drive continuous improvement. Resource & Utilisation Planning Maintain engineer utilisation at or above an average of 85% through accurate forecasting, dynamic scheduling, load balancing, and capacity planning. Team Leadership & Performance Recruit, train, mentor, and evaluate your team. Provide coaching, performance reviews, and career development paths to build a motivated and effective team. Process Governance & Continuous Improvement Design, document, and optimise service desk processes. Conduct regular assessments (SWOT, gap analysis) to identify and implement improvements. Reporting & Stakeholder Alignment Produce and present regular performance and utilisation reports to senior leadership. Engage with internal teams to align support delivery with business goals and drive operational improvements. Customer Service Excellence Ensure team delivers timely, clear, courteous, and jargon-free communication. Take ownership of escalated or sensitive cases to maintain customer trust and satisfaction. Tools & Budget Management Oversee service desk tools (scheduling board, knowledge base, dashboards), manage licence and vendor relationships, and ensure cost-effective operations. Required Skills & Experience Proven leadership experience in managing busy service desk or support operations, ideally within technical or engineering environments. Strong understanding of Service Desk Management with experience applying incident, problem, change, and service-level management processes. Demonstrated success in meeting SLAs and managing resource utilisation efficiently. Excellent communicator-adept at managing internal and customer-facing interactions. Proficient in setting and analysing KPIs and performance metrics; experienced with service desk platforms. Skilled in creating process documentation and driving continual improvement. Budgeting and vendor management experience to oversee tools/licenses within business constraints. Customer-focused mindset with the ability to manage escalations and drive satisfaction.
Role: Power Platform Engineer Location: Birmingham (Hybrid - 3 Days Average In-Office Weekly) Salary: £35,000 - £45,000 Contract: Fixed-Term (3 Years) Network IT is recruiting for a Power Platform Engineer to join a reputable organisation who are undertaking a significant programme to play a key role in driving automation and digital transformation. This is a 3-year fixed term contract , offering the opportunity to design and deliver solutions that enhance efficiency, streamline processes, and improve user experience across a large, complex organisation.We're looking for someone with excellent interpersonal skills and the enthusiasm to develop and embed themselves in Power Platform and Automation technologies , always seeking to be at the cusp of innovation . You'll be part of a forward-looking team that is reshaping how digital services are delivered through low-code and automation solutions. Key Responsibilities: Design, develop, and maintain automated workflows using Power Automate (Cloud & Desktop) and Azure Logic Apps . Build secure and scalable automation solutions integrating with Microsoft 365 and third-party APIs. Develop responsive apps with Power Apps and manage data models. Work with Business Analysts and Engagement Partners to gather requirements and translate them into technical solutions. Provide technical support, documentation, and training to support adoption of automation tools. Monitor, troubleshoot, and optimise workflows for reliability, scalability, and compliance. Contribute to standards, reusable components, and best practices. Participate in agile delivery, including sprint planning and retrospectives. Requirements: Strong experience with Microsoft Power Platform - Power Automate, Power Apps, and Logic Apps. Experience working in a Microsoft 365 environment with automation/integration responsibilities. Familiarity with scripting (e.g. PowerShell, JavaScript). Knowledge of automation governance, security, and compliance. Excellent interpersonal skills and ability to work collaboratively across teams. Enthusiasm to develop and innovate within the Power Platform and Automation space. Desirable: Microsoft certifications (e.g. PL-100, PL-400, AZ-204). Experience with Power BI, Azure Functions, or RPA tools . Background in large-scale IT environments or digital transformation projects.
09/09/2025
Full time
Role: Power Platform Engineer Location: Birmingham (Hybrid - 3 Days Average In-Office Weekly) Salary: £35,000 - £45,000 Contract: Fixed-Term (3 Years) Network IT is recruiting for a Power Platform Engineer to join a reputable organisation who are undertaking a significant programme to play a key role in driving automation and digital transformation. This is a 3-year fixed term contract , offering the opportunity to design and deliver solutions that enhance efficiency, streamline processes, and improve user experience across a large, complex organisation.We're looking for someone with excellent interpersonal skills and the enthusiasm to develop and embed themselves in Power Platform and Automation technologies , always seeking to be at the cusp of innovation . You'll be part of a forward-looking team that is reshaping how digital services are delivered through low-code and automation solutions. Key Responsibilities: Design, develop, and maintain automated workflows using Power Automate (Cloud & Desktop) and Azure Logic Apps . Build secure and scalable automation solutions integrating with Microsoft 365 and third-party APIs. Develop responsive apps with Power Apps and manage data models. Work with Business Analysts and Engagement Partners to gather requirements and translate them into technical solutions. Provide technical support, documentation, and training to support adoption of automation tools. Monitor, troubleshoot, and optimise workflows for reliability, scalability, and compliance. Contribute to standards, reusable components, and best practices. Participate in agile delivery, including sprint planning and retrospectives. Requirements: Strong experience with Microsoft Power Platform - Power Automate, Power Apps, and Logic Apps. Experience working in a Microsoft 365 environment with automation/integration responsibilities. Familiarity with scripting (e.g. PowerShell, JavaScript). Knowledge of automation governance, security, and compliance. Excellent interpersonal skills and ability to work collaboratively across teams. Enthusiasm to develop and innovate within the Power Platform and Automation space. Desirable: Microsoft certifications (e.g. PL-100, PL-400, AZ-204). Experience with Power BI, Azure Functions, or RPA tools . Background in large-scale IT environments or digital transformation projects.
Job Title: Lead Support Engineer Location: Kensington (5 days a week on-site) Employment Type: Full-Time, Permanent Salary: £80k - £110k + benefits Start Date: Immediate Industry: Financial Services An established trading firm in Kensington is looking for a hands-on, highly capable Lead Support Engineer to oversee and deliver outstanding technology support across its trading floor operations. This role blends technical leadership with direct, practical problem-solving, ensuring mission-critical systems run smoothly at all times. You'll lead a team of engineers based in London and Singapore, serving as the primary technical authority while driving collaboration across regions. Lead Support Engineer Key Responsibilities: Lead and mentor a global support team (London & Singapore), setting priorities, KPIs, and driving collaboration. Provide hands-on support across Windows, Office 365, Intune, AD, SQL, Excel, and key trading applications (Flux, risk/PnL). Act as subject matter expert for trading floor systems (Cloud 9, CME, TT, ICE), ensuring minimal downtime. Drive operational excellence through automation, monitoring (Grafana), process improvements, and cross-team collaboration. Communicate effectively with traders, tech leadership, and vendors, delivering clear updates and incident reports. Lead Support Engineer Key Skills Required: Advanced desktop support with deep expertise in Windows OS builds, imaging, Office 365, Active Directory, and Intune. Proficient in SQL querying, data extraction, and Excel automation (formulas, macros, pivot tables, external integrations). Hands-on cloud experience (AWS/Azure) with infrastructure monitoring and troubleshooting. Proven trading floor support expertise, covering systems such as Flux, Cloud 9, CME, TT, and ICE. Leadership across global teams with strong stakeholder management, communication, and incident handling skills. Collaborative team player with a problem-solving mindset, resilience under pressure, and commitment to continuous learning. Bonus skills in Python scripting and automation to improve efficiency and support delivery. Please apply now if this role is of interest.
09/09/2025
Full time
Job Title: Lead Support Engineer Location: Kensington (5 days a week on-site) Employment Type: Full-Time, Permanent Salary: £80k - £110k + benefits Start Date: Immediate Industry: Financial Services An established trading firm in Kensington is looking for a hands-on, highly capable Lead Support Engineer to oversee and deliver outstanding technology support across its trading floor operations. This role blends technical leadership with direct, practical problem-solving, ensuring mission-critical systems run smoothly at all times. You'll lead a team of engineers based in London and Singapore, serving as the primary technical authority while driving collaboration across regions. Lead Support Engineer Key Responsibilities: Lead and mentor a global support team (London & Singapore), setting priorities, KPIs, and driving collaboration. Provide hands-on support across Windows, Office 365, Intune, AD, SQL, Excel, and key trading applications (Flux, risk/PnL). Act as subject matter expert for trading floor systems (Cloud 9, CME, TT, ICE), ensuring minimal downtime. Drive operational excellence through automation, monitoring (Grafana), process improvements, and cross-team collaboration. Communicate effectively with traders, tech leadership, and vendors, delivering clear updates and incident reports. Lead Support Engineer Key Skills Required: Advanced desktop support with deep expertise in Windows OS builds, imaging, Office 365, Active Directory, and Intune. Proficient in SQL querying, data extraction, and Excel automation (formulas, macros, pivot tables, external integrations). Hands-on cloud experience (AWS/Azure) with infrastructure monitoring and troubleshooting. Proven trading floor support expertise, covering systems such as Flux, Cloud 9, CME, TT, and ICE. Leadership across global teams with strong stakeholder management, communication, and incident handling skills. Collaborative team player with a problem-solving mindset, resilience under pressure, and commitment to continuous learning. Bonus skills in Python scripting and automation to improve efficiency and support delivery. Please apply now if this role is of interest.
IT Service Desk Team Leader / Help Desk Dispatcher with experience in a similar IT dispatcher or helpdesk team leader role, exceptional organisational and communication skills, and proficiency in helpdesk ticketing systems, is required for a well-established IT Services Company based in the City of London. SALARY: £45,000 - £50,000 per annum DOE Benefits (see below) LOCATION: Hybrid. Working 4 days from the City of London office (Faringdon / Chancery Lane) (EC1N) and 1 day from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for a results-driven and strategic IT Service Desk Team Leader / Help Desk Dispatcher with experience in a similar IT dispatcher or helpdesk team leader role, exceptional organisational and communication skills, and proficiency in helpdesk ticketing systems. As the IT Service Desk Team Leader / Help Desk Dispatcher you will play a critical role in ensuring the efficient operation of our IT service desk by managing the flow of support tickets and coordinating the activities of the support team. This individual will focus on prompt and effective resolution of IT tickets, distributing them to engineers, to be completed on time and ensure updates are provided to clients. This is a crucial role within the IT Support Team, and you'll act as a central hub for incoming support requests and will be responsible for ensuring those requests are addressed efficiently and effectively. DUTIES Your key responsibilities as the IT Service Desk Team Leader / Help Desk Dispatcher will include: Ticket Management: Receive, prioritise, and dispatch incoming service tickets to appropriate IT support personnel based on the complexity and nature of issues Monitor ticket queues to ensure timely resolution of client issues and adherence to service level agreements (SLAs) Maintain accurate and detailed records of client interactions and update ticket status in the service management system Assign tickets to technicians based on skillsets, availability, and urgency of issues Coordinate and schedule engineer calls as required Communicate effectively with clients to gather necessary information to expedite ticket resolution Step in to take calls and provide immediate assistance when engineers are unavailable, ensuring that all client queries and issues are addressed promptly and efficiently Manage and coordinate incident handling according to established processes, ensuring swift resolution and maintaining high standards of service. This includes logging incidents, tracking progress, and ensuring timely communication with all involved parties Reporting and Metrics: Generate regular reports on ticket status, trends, and key performance indicators (KPIs) for management review Identify areas for process improvement and assist in implementing solutions to enhance service delivery Team Leadership: Act as an escalation point and provide guidance and coaching to junior staff Identify key issues and risks and promptly escalate them to senior management Performance reviews, absence management, 1-2-1s and coaching plans within your team CANDIDATE REQUIREMENTS Essential Bachelor's degree in computer science, (or a related field) OR equivalent work experience Proven experience in a similar dispatcher or helpdesk team leader role, preferably within an MSP Strong understanding of IT support processes and terminologies Exceptional organisational skills and attention to detail Excellent communication and interpersonal skills, with a strong customer service orientation Ability to build and maintain a culture of accountability and collaboration within the team Ability to multitask and prioritise effectively in a fast-paced environment Proficiency in using helpdesk ticketing systems (Fresh Service) Desirable Formal qualifications/training in management, leadership, coaching, mentoring Service Desk Institute or ITIL knowledge/certificate BENEFITS A role with influence in a growing part of the business Supportive team environment with space to grow Regular career progression 21 days (increasing after 3 years of service) holiday, plus public holidays Birthday day off Private healthcare after probation 40% off gym membership Great pension scheme from day one Cycle to work scheme Eyecare vouchers Central location, next to a famous food market A friendly, inclusive, sustainable work environment Regular social events (tech-infused minigolf and darts, pool, and more!) Electric car scheme after 2 years of service Recruitment referral scheme APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P13805 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
09/09/2025
Full time
IT Service Desk Team Leader / Help Desk Dispatcher with experience in a similar IT dispatcher or helpdesk team leader role, exceptional organisational and communication skills, and proficiency in helpdesk ticketing systems, is required for a well-established IT Services Company based in the City of London. SALARY: £45,000 - £50,000 per annum DOE Benefits (see below) LOCATION: Hybrid. Working 4 days from the City of London office (Faringdon / Chancery Lane) (EC1N) and 1 day from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for a results-driven and strategic IT Service Desk Team Leader / Help Desk Dispatcher with experience in a similar IT dispatcher or helpdesk team leader role, exceptional organisational and communication skills, and proficiency in helpdesk ticketing systems. As the IT Service Desk Team Leader / Help Desk Dispatcher you will play a critical role in ensuring the efficient operation of our IT service desk by managing the flow of support tickets and coordinating the activities of the support team. This individual will focus on prompt and effective resolution of IT tickets, distributing them to engineers, to be completed on time and ensure updates are provided to clients. This is a crucial role within the IT Support Team, and you'll act as a central hub for incoming support requests and will be responsible for ensuring those requests are addressed efficiently and effectively. DUTIES Your key responsibilities as the IT Service Desk Team Leader / Help Desk Dispatcher will include: Ticket Management: Receive, prioritise, and dispatch incoming service tickets to appropriate IT support personnel based on the complexity and nature of issues Monitor ticket queues to ensure timely resolution of client issues and adherence to service level agreements (SLAs) Maintain accurate and detailed records of client interactions and update ticket status in the service management system Assign tickets to technicians based on skillsets, availability, and urgency of issues Coordinate and schedule engineer calls as required Communicate effectively with clients to gather necessary information to expedite ticket resolution Step in to take calls and provide immediate assistance when engineers are unavailable, ensuring that all client queries and issues are addressed promptly and efficiently Manage and coordinate incident handling according to established processes, ensuring swift resolution and maintaining high standards of service. This includes logging incidents, tracking progress, and ensuring timely communication with all involved parties Reporting and Metrics: Generate regular reports on ticket status, trends, and key performance indicators (KPIs) for management review Identify areas for process improvement and assist in implementing solutions to enhance service delivery Team Leadership: Act as an escalation point and provide guidance and coaching to junior staff Identify key issues and risks and promptly escalate them to senior management Performance reviews, absence management, 1-2-1s and coaching plans within your team CANDIDATE REQUIREMENTS Essential Bachelor's degree in computer science, (or a related field) OR equivalent work experience Proven experience in a similar dispatcher or helpdesk team leader role, preferably within an MSP Strong understanding of IT support processes and terminologies Exceptional organisational skills and attention to detail Excellent communication and interpersonal skills, with a strong customer service orientation Ability to build and maintain a culture of accountability and collaboration within the team Ability to multitask and prioritise effectively in a fast-paced environment Proficiency in using helpdesk ticketing systems (Fresh Service) Desirable Formal qualifications/training in management, leadership, coaching, mentoring Service Desk Institute or ITIL knowledge/certificate BENEFITS A role with influence in a growing part of the business Supportive team environment with space to grow Regular career progression 21 days (increasing after 3 years of service) holiday, plus public holidays Birthday day off Private healthcare after probation 40% off gym membership Great pension scheme from day one Cycle to work scheme Eyecare vouchers Central location, next to a famous food market A friendly, inclusive, sustainable work environment Regular social events (tech-infused minigolf and darts, pool, and more!) Electric car scheme after 2 years of service Recruitment referral scheme APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P13805 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
Role: Power Platform Engineer Location: Birmingham (Hybrid - 3 Days Average In-Office Weekly) Salary: £35,000 - £45,000 Contract: Fixed-Term (3 Years) Network IT is recruiting for a Power Platform Engineer to join a reputable organisation who are undertaking a significant programme to play a key role in driving automation and digital transformation. This is a 3-year fixed term contract , offering the opportunity to design and deliver solutions that enhance efficiency, streamline processes, and improve user experience across a large, complex organisation. We're looking for someone with excellent interpersonal skills and the enthusiasm to develop and embed themselves in Power Platform and Automation technologies , always seeking to be at the cusp of innovation . You'll be part of a forward-looking team that is reshaping how digital services are delivered through low-code and automation solutions. Key Responsibilities: Design, develop, and maintain automated workflows using Power Automate (Cloud & Desktop) and Azure Logic Apps . Build secure and scalable automation solutions integrating with Microsoft 365 and third-party APIs. Develop responsive apps with Power Apps and manage data models. Work with Business Analysts and Engagement Partners to gather requirements and translate them into technical solutions. Provide technical support, documentation, and training to support adoption of automation tools. Monitor, troubleshoot, and optimise workflows for reliability, scalability, and compliance. Contribute to standards, reusable components, and best practices. Participate in agile delivery, including sprint planning and retrospectives. Requirements: Strong experience with Microsoft Power Platform - Power Automate, Power Apps, and Logic Apps. Experience working in a Microsoft 365 environment with automation/integration responsibilities. Familiarity with Scripting (eg PowerShell, JavaScript). Knowledge of automation governance, security, and compliance. Excellent interpersonal skills and ability to work collaboratively across teams. Enthusiasm to develop and innovate within the Power Platform and Automation space. Desirable: Microsoft certifications (eg PL-100, PL-400, AZ-204). Experience with Power BI, Azure Functions, or RPA tools . Background in large-scale IT environments or digital transformation projects.
09/09/2025
Role: Power Platform Engineer Location: Birmingham (Hybrid - 3 Days Average In-Office Weekly) Salary: £35,000 - £45,000 Contract: Fixed-Term (3 Years) Network IT is recruiting for a Power Platform Engineer to join a reputable organisation who are undertaking a significant programme to play a key role in driving automation and digital transformation. This is a 3-year fixed term contract , offering the opportunity to design and deliver solutions that enhance efficiency, streamline processes, and improve user experience across a large, complex organisation. We're looking for someone with excellent interpersonal skills and the enthusiasm to develop and embed themselves in Power Platform and Automation technologies , always seeking to be at the cusp of innovation . You'll be part of a forward-looking team that is reshaping how digital services are delivered through low-code and automation solutions. Key Responsibilities: Design, develop, and maintain automated workflows using Power Automate (Cloud & Desktop) and Azure Logic Apps . Build secure and scalable automation solutions integrating with Microsoft 365 and third-party APIs. Develop responsive apps with Power Apps and manage data models. Work with Business Analysts and Engagement Partners to gather requirements and translate them into technical solutions. Provide technical support, documentation, and training to support adoption of automation tools. Monitor, troubleshoot, and optimise workflows for reliability, scalability, and compliance. Contribute to standards, reusable components, and best practices. Participate in agile delivery, including sprint planning and retrospectives. Requirements: Strong experience with Microsoft Power Platform - Power Automate, Power Apps, and Logic Apps. Experience working in a Microsoft 365 environment with automation/integration responsibilities. Familiarity with Scripting (eg PowerShell, JavaScript). Knowledge of automation governance, security, and compliance. Excellent interpersonal skills and ability to work collaboratively across teams. Enthusiasm to develop and innovate within the Power Platform and Automation space. Desirable: Microsoft certifications (eg PL-100, PL-400, AZ-204). Experience with Power BI, Azure Functions, or RPA tools . Background in large-scale IT environments or digital transformation projects.
IT Support Desk Engineer Derby Permanent to £28,000 (DOE) IT Support Desk Engineer needed for a permanent role in Derby . Providing IT technical support to clients across the midlands. Full UK Driving Licence and own vehicle preferred. A chance to join an established IT Managed Services business with a proven track record spanning 20+ years. Start ideally in September / October 2025. Key skills, experience + tasks: Providing remote IT support for a range of customers to 1st/2nd line level. Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability. IT asset tracking, service provisioning + managing IT accounts for new starters/leavers. Technical Environment: Windows Server, Active Directory (AD), DHCP, DNS, Group Policies, Office 365, RRAS + basic understanding of Networks. Soft skills: problem solving, attention to detail, logical, proactive, prioritisation + strong customer service skills. Benefits: Salary to £28k (DOE) + pension + healthcare + 28 days holiday (including BHs) + support to gain IT accreditations + more.
09/09/2025
Full time
IT Support Desk Engineer Derby Permanent to £28,000 (DOE) IT Support Desk Engineer needed for a permanent role in Derby . Providing IT technical support to clients across the midlands. Full UK Driving Licence and own vehicle preferred. A chance to join an established IT Managed Services business with a proven track record spanning 20+ years. Start ideally in September / October 2025. Key skills, experience + tasks: Providing remote IT support for a range of customers to 1st/2nd line level. Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability. IT asset tracking, service provisioning + managing IT accounts for new starters/leavers. Technical Environment: Windows Server, Active Directory (AD), DHCP, DNS, Group Policies, Office 365, RRAS + basic understanding of Networks. Soft skills: problem solving, attention to detail, logical, proactive, prioritisation + strong customer service skills. Benefits: Salary to £28k (DOE) + pension + healthcare + 28 days holiday (including BHs) + support to gain IT accreditations + more.
Your new role Responsible for the adoption and use of information and digital technology, you will be part of a team that is responsible for the effective operation, support, and maintenance of existing operational technology systems, including technology infrastructure (e.g. servers, databases, networks) and end-user devices (e.g. desktop PC's, smartphones, tablets). You will also be responsible for the network infrastructure, including the provision of telephony, local and national network access: all of which are required to deliver and support properly engineered IT services and products essential to meeting the needs of the company. What you'll need to succeed Essential Skills and knowledge: Cloud Networking Skills (AWS or Azure) HP / Aruba switches knowledge essential Fortinet / Firewalls / migration experience essential Routing/Switching and Firewall Expertise ITIL understanding Network technology and telephony expertise Must have proven experience and ability to: Manage and support a variety of network services technology Maintain standards for security of information Dealing and responding to complaints Must be able to be SC cleared What you'll get in return Lucrative Pension Package Generous Holiday Package Extensive Benefits Package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
09/09/2025
Full time
Your new role Responsible for the adoption and use of information and digital technology, you will be part of a team that is responsible for the effective operation, support, and maintenance of existing operational technology systems, including technology infrastructure (e.g. servers, databases, networks) and end-user devices (e.g. desktop PC's, smartphones, tablets). You will also be responsible for the network infrastructure, including the provision of telephony, local and national network access: all of which are required to deliver and support properly engineered IT services and products essential to meeting the needs of the company. What you'll need to succeed Essential Skills and knowledge: Cloud Networking Skills (AWS or Azure) HP / Aruba switches knowledge essential Fortinet / Firewalls / migration experience essential Routing/Switching and Firewall Expertise ITIL understanding Network technology and telephony expertise Must have proven experience and ability to: Manage and support a variety of network services technology Maintain standards for security of information Dealing and responding to complaints Must be able to be SC cleared What you'll get in return Lucrative Pension Package Generous Holiday Package Extensive Benefits Package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
A leading and expanding IT services provider are looking for a key new hire as the business evolves and continues to take on new customers, to join in a Service Desk Manager / Service Delivery Manager role. Overseeing a small but growing team of analysts and engineers with a focus on network and security products. Technical knowledge in the field would be preferred but not essential, as this is not a hands-on technical role. The Service Desk Manager / Service Delivery Manager will oversee the day-to-day running of the Service Desk and Service Delivery function, ensuring excellent service and resolution of complex issues. You will manage a team of engineers working in a NOC and technical support environment, and also work closely with project implementation / delivery engineers to ensure a smooth transition from project delivery to support of new services. Key responsibilities include: Leading, mentoring, and developing the Service Desk team Managing rotas, workloads, and escalations effectively Monitoring SLAs and producing detailed performance reports Driving continuous improvement across service desk processes Acting as the point of contact for customer escalations We're looking for someone with experience in a technical service desk environment, ideally with proven management responsibility. You should have: Experience working as Service Desk Manager / Team Leader / Service Delivery Manager. A track record providing excellent leadership of technical support and engineering teams. Stakeholder management experience Experience managing SLAs and producing performance metrics Previous experience driving process improvement and helping a service delivery evolve and become more efficient. Benefits 25 days annual leave bank holidays (with option to buy more) Private healthcare Annual bonus scheme & pay review Company pension scheme Onsite parking Various employee events and incentives This role requires NPPV3 clearance, candidates must be able to obtain this to be successful in your application.
09/09/2025
Full time
A leading and expanding IT services provider are looking for a key new hire as the business evolves and continues to take on new customers, to join in a Service Desk Manager / Service Delivery Manager role. Overseeing a small but growing team of analysts and engineers with a focus on network and security products. Technical knowledge in the field would be preferred but not essential, as this is not a hands-on technical role. The Service Desk Manager / Service Delivery Manager will oversee the day-to-day running of the Service Desk and Service Delivery function, ensuring excellent service and resolution of complex issues. You will manage a team of engineers working in a NOC and technical support environment, and also work closely with project implementation / delivery engineers to ensure a smooth transition from project delivery to support of new services. Key responsibilities include: Leading, mentoring, and developing the Service Desk team Managing rotas, workloads, and escalations effectively Monitoring SLAs and producing detailed performance reports Driving continuous improvement across service desk processes Acting as the point of contact for customer escalations We're looking for someone with experience in a technical service desk environment, ideally with proven management responsibility. You should have: Experience working as Service Desk Manager / Team Leader / Service Delivery Manager. A track record providing excellent leadership of technical support and engineering teams. Stakeholder management experience Experience managing SLAs and producing performance metrics Previous experience driving process improvement and helping a service delivery evolve and become more efficient. Benefits 25 days annual leave bank holidays (with option to buy more) Private healthcare Annual bonus scheme & pay review Company pension scheme Onsite parking Various employee events and incentives This role requires NPPV3 clearance, candidates must be able to obtain this to be successful in your application.
A leading and expanding IT services provider are looking for a key new hire as the business evolves and continues to take on new customers, to join in a Service Desk Manager / Service Delivery Manager role. Overseeing a small but growing team of analysts and engineers with a focus on network and security products. Technical knowledge in the field would be preferred but not essential, as this is not a hands-on technical role. The Service Desk Manager will oversee the day-to-day running of the Service Desk and Service Delivery function, ensuring excellent service and resolution of complex issues. You will manage a team of engineers working in a NOC and technical support environment, and also work closely with project implementation / delivery engineers to ensure a smooth transition from project delivery to support of new services. Key responsibilities include: Leading, mentoring, and developing the Service Desk team Managing rotas, workloads, and escalations effectively Monitoring SLAs and producing detailed performance reports Driving continuous improvement across service desk processes Acting as the point of contact for customer escalations We're looking for someone with experience in a technical service desk environment, ideally with proven management responsibility. You should have: Experience working as Service Desk Manager / Team Leader / Service Delivery Manager. A track record providing excellent leadership of technical support and engineering teams. Stakeholder management experience Experience managing SLAs and producing performance metrics Previous experience driving process improvement and helping a service delivery evolve and become more efficient. Benefits 25 days annual leave bank holidays (with option to buy more) Private healthcare Annual bonus scheme & pay review Company pension scheme Onsite parking Various employee events and incentives This role requires NPPV3 clearance, candidates must be able to obtain this to be successful in your application.
09/09/2025
Full time
A leading and expanding IT services provider are looking for a key new hire as the business evolves and continues to take on new customers, to join in a Service Desk Manager / Service Delivery Manager role. Overseeing a small but growing team of analysts and engineers with a focus on network and security products. Technical knowledge in the field would be preferred but not essential, as this is not a hands-on technical role. The Service Desk Manager will oversee the day-to-day running of the Service Desk and Service Delivery function, ensuring excellent service and resolution of complex issues. You will manage a team of engineers working in a NOC and technical support environment, and also work closely with project implementation / delivery engineers to ensure a smooth transition from project delivery to support of new services. Key responsibilities include: Leading, mentoring, and developing the Service Desk team Managing rotas, workloads, and escalations effectively Monitoring SLAs and producing detailed performance reports Driving continuous improvement across service desk processes Acting as the point of contact for customer escalations We're looking for someone with experience in a technical service desk environment, ideally with proven management responsibility. You should have: Experience working as Service Desk Manager / Team Leader / Service Delivery Manager. A track record providing excellent leadership of technical support and engineering teams. Stakeholder management experience Experience managing SLAs and producing performance metrics Previous experience driving process improvement and helping a service delivery evolve and become more efficient. Benefits 25 days annual leave bank holidays (with option to buy more) Private healthcare Annual bonus scheme & pay review Company pension scheme Onsite parking Various employee events and incentives This role requires NPPV3 clearance, candidates must be able to obtain this to be successful in your application.
At Compliance Group Electrical Ltd we re hiring an Electrical Test Engineer - Trainee for the Commercial & Industrial sectors who is seeking to be trained to work within the Commercial and Industrial sectors . If you reside in the Milton Keynes or Northampton area , this would be ideal. In this position you will be responsible for performing fixed wire testing and delivering exceptional service to our clients. Your experience in conducting EICRs will be key to achieving excellent results. If the majority of your experience lies within the domestic sector and you ve some experience within the Commercial/Industrial arena but have a desire to move into the commercial and industrial sectors , we d like to hear from you. We ll support you fully whilst you re adjusting to the new working environment, of course. Each site you visit will present a different number of circuits to test, offering a fresh challenge every day. If you're looking to diversify the environments you work in, this role could be the ideal opportunity for you. What you receive for joining us: We re looking to offer a salary of £38,000 - £42,000 . In addition, we offer a company vehicle, 23 days holiday (plus bank holidays), a performance related bonus, lots of overtime should you wish, a company pension, a uniform, and high street discounts. Here s a look at some of the things you ll be doing: Perform EICRs in a commercial/Industrial setting, using your deep understanding of both single and three-phase systems Carry out electrical repairs and minor works across a variety of commercial and industrial sites Be prepared for flexible working hours, including occasional stays away from home and weekend shifts Keep detailed administrative records of all work completed, coordinating with the Helpdesk for planned maintenance and reporting Can you show experience in some of these areas: City & Guilds 2360 or 2365 Level 3, or equivalent to BSth edition NVQ Level 3 including AM2 City & Guilds or equivalent (phone number removed) IPAF and PASMA certifications are a plus if you don t have them yet, we ll help you get certified! ECS JIB registration is also ideal. An enhanced DBS disclosure will be requested Do you see yourself reflected in the description above? If so, we encourage you to submit your application today. Uncertain whether your skills align perfectly? Don't hesitate to apply regardless; we value candidates with diverse skill sets and will carefully consider all applicants. Introducing our organisation: Compliance Group Electrical Ltd: We excel as an integrated provider. Trusted as compliance partners, we collaborate with clients in sectors such as Education, Health, Care Homes, Public Sector, Local Authority, Industry, Pharmaceutical, Hospitality, Leisure, Food & Beverage, Retail, and Media, to ensure risk reduction, safety improvement, and regulatory compliance.
09/09/2025
Full time
At Compliance Group Electrical Ltd we re hiring an Electrical Test Engineer - Trainee for the Commercial & Industrial sectors who is seeking to be trained to work within the Commercial and Industrial sectors . If you reside in the Milton Keynes or Northampton area , this would be ideal. In this position you will be responsible for performing fixed wire testing and delivering exceptional service to our clients. Your experience in conducting EICRs will be key to achieving excellent results. If the majority of your experience lies within the domestic sector and you ve some experience within the Commercial/Industrial arena but have a desire to move into the commercial and industrial sectors , we d like to hear from you. We ll support you fully whilst you re adjusting to the new working environment, of course. Each site you visit will present a different number of circuits to test, offering a fresh challenge every day. If you're looking to diversify the environments you work in, this role could be the ideal opportunity for you. What you receive for joining us: We re looking to offer a salary of £38,000 - £42,000 . In addition, we offer a company vehicle, 23 days holiday (plus bank holidays), a performance related bonus, lots of overtime should you wish, a company pension, a uniform, and high street discounts. Here s a look at some of the things you ll be doing: Perform EICRs in a commercial/Industrial setting, using your deep understanding of both single and three-phase systems Carry out electrical repairs and minor works across a variety of commercial and industrial sites Be prepared for flexible working hours, including occasional stays away from home and weekend shifts Keep detailed administrative records of all work completed, coordinating with the Helpdesk for planned maintenance and reporting Can you show experience in some of these areas: City & Guilds 2360 or 2365 Level 3, or equivalent to BSth edition NVQ Level 3 including AM2 City & Guilds or equivalent (phone number removed) IPAF and PASMA certifications are a plus if you don t have them yet, we ll help you get certified! ECS JIB registration is also ideal. An enhanced DBS disclosure will be requested Do you see yourself reflected in the description above? If so, we encourage you to submit your application today. Uncertain whether your skills align perfectly? Don't hesitate to apply regardless; we value candidates with diverse skill sets and will carefully consider all applicants. Introducing our organisation: Compliance Group Electrical Ltd: We excel as an integrated provider. Trusted as compliance partners, we collaborate with clients in sectors such as Education, Health, Care Homes, Public Sector, Local Authority, Industry, Pharmaceutical, Hospitality, Leisure, Food & Beverage, Retail, and Media, to ensure risk reduction, safety improvement, and regulatory compliance.
Leading Subsea Equipment Specialist Position: Systems Engineer Job ID: 264/34 Location: Newcastle Salary: £45,000 £55,000 (depending on experience) with 5% Yearly bonus Type: Permanent / Full Time Benefits Include: Pension scheme (up to 6% employer contribution) Life assurance (3x annual salary) Income protection Bupa PMI (after 3 months) Flexible benefits platform (car scheme, cycle to work, dental insurance, critical illness cover, buy/sell holidays) Long service awards scheme Free canteen facilities and refreshments HSB Technical Ltd is a specialist recruiter in the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy, and Subsea sectors . Visit: (url removed) for a full list of vacancies. We are working closely with a globally recognised subsea equipment specialist , well-known for its engineering excellence and innovative technologies. With a strong track record in delivering advanced equipment to clients worldwide, they are now looking to expand their engineering team with the appointment of a Systems Engineer . About the Role: Systems Engineer The Systems Engineer will be at the centre of designing, developing, and delivering advanced subsea systems . This role is highly varied and offers the chance to work across the full project lifecycle from early concept development and technical proposals through to final delivery and client handover. You will play a pivotal role in supporting both commercial bids and technical development projects , with a strong emphasis on the design and engineering of complex subsea systems . This includes developing innovative, high-quality system designs that achieve the right balance between performance, safety, and practicality. Working alongside senior engineers, project managers, and sales teams, you will transform customer requirements into detailed design concepts and technical solutions that not only meet project specifications but also contribute to the company s long-term engineering and product innovation strategies . This role is ideal for an engineer who enjoys combining technical design, problem-solving, and creativity , and who thrives in a dynamic environment where every project brings new challenges. Key Duties & Responsibilities: Lead the development of full-system technical solutions from concept to execution Carry out engineering calculations, performance analysis, and detailed system definitions Produce high-quality technical visuals including CAD models, renders, and animations Contribute to the tendering process , attending client meetings and technical reviews Work closely with Chief Engineers on innovative and bespoke equipment solutions Maintain and manage CAD documentation, performance data, and system libraries Provide technical support to the sales team, including presentations, demonstrations, and bid support Act as a technical authority during project execution, participating in major design reviews and ensuring compliance with specifications Qualifications & Requirements: Degree in Mechanical or Electrical Engineering (or equivalent) Proven experience in design engineering for low-volume, high-value equipment Strong technical knowledge of deck equipment, hydraulics, electrical systems, controls, and software Exposure to cross-disciplinary engineering fields such as structural, hydraulic, and subsea Skilled in AutoCAD and Autodesk Inventor Offshore or maritime sector experience (desirable but not essential) Creative, detail-driven, and able to meet tight project deadlines A proactive, open-minded team player with ambition to grow technically and commercially This vacancy is being advertised by HSB Technical Ltd , who have been appointed as the recruitment partner for this role.
09/09/2025
Full time
Leading Subsea Equipment Specialist Position: Systems Engineer Job ID: 264/34 Location: Newcastle Salary: £45,000 £55,000 (depending on experience) with 5% Yearly bonus Type: Permanent / Full Time Benefits Include: Pension scheme (up to 6% employer contribution) Life assurance (3x annual salary) Income protection Bupa PMI (after 3 months) Flexible benefits platform (car scheme, cycle to work, dental insurance, critical illness cover, buy/sell holidays) Long service awards scheme Free canteen facilities and refreshments HSB Technical Ltd is a specialist recruiter in the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy, and Subsea sectors . Visit: (url removed) for a full list of vacancies. We are working closely with a globally recognised subsea equipment specialist , well-known for its engineering excellence and innovative technologies. With a strong track record in delivering advanced equipment to clients worldwide, they are now looking to expand their engineering team with the appointment of a Systems Engineer . About the Role: Systems Engineer The Systems Engineer will be at the centre of designing, developing, and delivering advanced subsea systems . This role is highly varied and offers the chance to work across the full project lifecycle from early concept development and technical proposals through to final delivery and client handover. You will play a pivotal role in supporting both commercial bids and technical development projects , with a strong emphasis on the design and engineering of complex subsea systems . This includes developing innovative, high-quality system designs that achieve the right balance between performance, safety, and practicality. Working alongside senior engineers, project managers, and sales teams, you will transform customer requirements into detailed design concepts and technical solutions that not only meet project specifications but also contribute to the company s long-term engineering and product innovation strategies . This role is ideal for an engineer who enjoys combining technical design, problem-solving, and creativity , and who thrives in a dynamic environment where every project brings new challenges. Key Duties & Responsibilities: Lead the development of full-system technical solutions from concept to execution Carry out engineering calculations, performance analysis, and detailed system definitions Produce high-quality technical visuals including CAD models, renders, and animations Contribute to the tendering process , attending client meetings and technical reviews Work closely with Chief Engineers on innovative and bespoke equipment solutions Maintain and manage CAD documentation, performance data, and system libraries Provide technical support to the sales team, including presentations, demonstrations, and bid support Act as a technical authority during project execution, participating in major design reviews and ensuring compliance with specifications Qualifications & Requirements: Degree in Mechanical or Electrical Engineering (or equivalent) Proven experience in design engineering for low-volume, high-value equipment Strong technical knowledge of deck equipment, hydraulics, electrical systems, controls, and software Exposure to cross-disciplinary engineering fields such as structural, hydraulic, and subsea Skilled in AutoCAD and Autodesk Inventor Offshore or maritime sector experience (desirable but not essential) Creative, detail-driven, and able to meet tight project deadlines A proactive, open-minded team player with ambition to grow technically and commercially This vacancy is being advertised by HSB Technical Ltd , who have been appointed as the recruitment partner for this role.
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
2nd Line Technical Engineer - M365, Sophos - Cornwall - £30,000 - £38,000 Are you ready to step into a role that is massively backed by training and development? Do you want to be part of an established, growing MSP that will invest in your future? Are you someone who thrives in a fast-paced, client-facing support environment? Our client is hiring multiple 2nd Line Technical Engineers to join their expanding service team. This is a hands-on technical role with frequent client-site visits, where you'll support a wide range of customers across the Microsoft ecosystem. This is a real opportunity for you to step up, sharpen your skills, and further build a strong career path in IT. What you'll be doing: Delivering 2nd Line support via phone, remote tools and onsite visits Supporting Microsoft 365 environments - Intune, SharePoint, Exchange, Teams Working with Sophos for endpoint and Firewall security Using ConnectWise as your central service desk platform Visiting client sites 1-2 days per week for setups, PC installs or Firewall deployments Supporting 1st Line colleagues and acting as a mentor for more junior engineers Logging tickets, creating documentation, and contributing to the internal knowledge base What you'll need: MSP background - essential Experience with Microsoft 365 admin, Windows OS, basic networking, and endpoint security Familiarity with Sophos and ConnectWise (or similar tools) Strong customer service mindset - confident, friendly, and proactive Full UK driving licence and happy to travel locally to customer sites Eligible for BPSS clearance This is a brilliant opportunity for someone who enjoys working in a lively MSP environment and is serious about career progression. If you're a 2nd Line Engineer with the right attitude and technical grounding, they will help you build the rest. Call Tim Davey or apply online for a fast response 2nd Line Technical Engineer - M365, Sophos - Cornwall - £30,000 - £38,000
09/09/2025
Full time
2nd Line Technical Engineer - M365, Sophos - Cornwall - £30,000 - £38,000 Are you ready to step into a role that is massively backed by training and development? Do you want to be part of an established, growing MSP that will invest in your future? Are you someone who thrives in a fast-paced, client-facing support environment? Our client is hiring multiple 2nd Line Technical Engineers to join their expanding service team. This is a hands-on technical role with frequent client-site visits, where you'll support a wide range of customers across the Microsoft ecosystem. This is a real opportunity for you to step up, sharpen your skills, and further build a strong career path in IT. What you'll be doing: Delivering 2nd Line support via phone, remote tools and onsite visits Supporting Microsoft 365 environments - Intune, SharePoint, Exchange, Teams Working with Sophos for endpoint and Firewall security Using ConnectWise as your central service desk platform Visiting client sites 1-2 days per week for setups, PC installs or Firewall deployments Supporting 1st Line colleagues and acting as a mentor for more junior engineers Logging tickets, creating documentation, and contributing to the internal knowledge base What you'll need: MSP background - essential Experience with Microsoft 365 admin, Windows OS, basic networking, and endpoint security Familiarity with Sophos and ConnectWise (or similar tools) Strong customer service mindset - confident, friendly, and proactive Full UK driving licence and happy to travel locally to customer sites Eligible for BPSS clearance This is a brilliant opportunity for someone who enjoys working in a lively MSP environment and is serious about career progression. If you're a 2nd Line Engineer with the right attitude and technical grounding, they will help you build the rest. Call Tim Davey or apply online for a fast response 2nd Line Technical Engineer - M365, Sophos - Cornwall - £30,000 - £38,000
Support Engineer: Windows 11, Tech Bar, Build, Support, Desktop, SC Clearance - (RL7972) Our Global Enterprise client is looking for a skilled, customer-focused Support Engineer to join their team. This is a full-time, onsite position working within a small, collaborative team to provide day-to-day (BAU) support for incidents and service requests. Start Date: September 2025 Duration: 230 days (initially) Pay Rate: £18.90 per hour (PLEASE NOTE: Employer NI is paid for by the client) Total Daily Earnings: £21.46 per hour (includes rolled up holiday) IR35 Status: Inside Location: Bristol NOTE: Active SC Clearance is highly desirable. Key Responsibilities: Provide remote support for end-user incidents and service requests. Perform remote software installations and troubleshooting. Participate in an onsite Tech Bar support service three days per week, assisting client users with technical issues in person. Collaborate with team members to ensure timely resolution of technical problems. Maintain accurate documentation of support activities and resolutions. Technical Skills & Experience: Proven experience in a Corporate IT support environment or a similar technical support role. Strong knowledge of windows 10/windows11 operating systems, Microsoft Office Applications User support and Fault fix - Using remote support tools and following scripted software installation processes. The ability to follow scripted Build Process and Previous experience of Following IT Hardware Asset. Management processes to ensure Customer supported kit and Peripherals devices are managed correctly . Soft Skills: A strong desire to help others by sharing knowledge, peer reviewing, and contributing to technical and process standards Work well within a team, report issues and risks, take part in team meetings, share ideas and work towards improving our service. Excellent communication and Customer facing customer service skills previous experience is essential. Ability to work independently and as part of a team is essential. To apply for this Support Engineer contract job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
09/09/2025
Contractor
Support Engineer: Windows 11, Tech Bar, Build, Support, Desktop, SC Clearance - (RL7972) Our Global Enterprise client is looking for a skilled, customer-focused Support Engineer to join their team. This is a full-time, onsite position working within a small, collaborative team to provide day-to-day (BAU) support for incidents and service requests. Start Date: September 2025 Duration: 230 days (initially) Pay Rate: £18.90 per hour (PLEASE NOTE: Employer NI is paid for by the client) Total Daily Earnings: £21.46 per hour (includes rolled up holiday) IR35 Status: Inside Location: Bristol NOTE: Active SC Clearance is highly desirable. Key Responsibilities: Provide remote support for end-user incidents and service requests. Perform remote software installations and troubleshooting. Participate in an onsite Tech Bar support service three days per week, assisting client users with technical issues in person. Collaborate with team members to ensure timely resolution of technical problems. Maintain accurate documentation of support activities and resolutions. Technical Skills & Experience: Proven experience in a Corporate IT support environment or a similar technical support role. Strong knowledge of windows 10/windows11 operating systems, Microsoft Office Applications User support and Fault fix - Using remote support tools and following scripted software installation processes. The ability to follow scripted Build Process and Previous experience of Following IT Hardware Asset. Management processes to ensure Customer supported kit and Peripherals devices are managed correctly . Soft Skills: A strong desire to help others by sharing knowledge, peer reviewing, and contributing to technical and process standards Work well within a team, report issues and risks, take part in team meetings, share ideas and work towards improving our service. Excellent communication and Customer facing customer service skills previous experience is essential. Ability to work independently and as part of a team is essential. To apply for this Support Engineer contract job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Compliance Group Electrical Ltd is seeking a fully qualified Electrical Test Engineer who is maybe looking to venture into the Rail Sector . If you already have your PTS (Personal Track Safety ) certification, great, if not we re more than happy to put you through the course and support you throughout . If you re based in London/M25 circle this would be ideal. You will be responsible for conducting fixed wire testing and delivering exceptional service to our clients while working trackside. Your expertise in performing EICRs on the railway network or in a commercial or industrial settings will be crucial for achieving excellent results. What you receive for joining us: We re looking to offer a salary of £38,000 - £42,500 , depending on experience. In addition, we offer a company vehicle, 23 days holiday (plus bank holidays), a performance related bonus, lots of overtime should you wish, a company pension, a uniform, and high street discounts. Here s a look at some of the things you ll be doing: Perform EICRs using your deep understanding of both single and three-phase systems Carry out electrical repairs and minor works across the South London rail network Be prepared for flexible working hours, including occasional stays away from home and weekend shifts Keep detailed administrative records of all work completed, coordinating with the Helpdesk for planned maintenance and reporting Can you show experience in some of these areas: Must have City & Guilds 2360 or 2365 Level 3, or equivalent to BSth edition NVQ Level 3 including AM2 City & Guilds or equivalent (phone number removed) Hold a current PTS certificate or happy to attend a PTS course along with IPAF and PASMA certifications (desirable). ECS JIB registration is also ideal. An enhanced DBS disclosure will be requested Do you see yourself reflected in the description above? If so, we encourage you to submit your application today. Uncertain whether your skills align perfectly? Don't hesitate to apply regardless; we value candidates with diverse skill sets and will carefully consider all applicants. Introducing our organisation: Compliance Group Electrical Ltd: We excel as an integrated provider. Trusted as compliance partners, we collaborate with clients in sectors such as Education, Health, Care Homes, Public Sector, Local Authority, Industry, Pharmaceutical, Hospitality, Leisure, Food & Beverage, Retail, and Media, to ensure risk reduction, safety improvement, and regulatory compliance.
09/09/2025
Full time
Compliance Group Electrical Ltd is seeking a fully qualified Electrical Test Engineer who is maybe looking to venture into the Rail Sector . If you already have your PTS (Personal Track Safety ) certification, great, if not we re more than happy to put you through the course and support you throughout . If you re based in London/M25 circle this would be ideal. You will be responsible for conducting fixed wire testing and delivering exceptional service to our clients while working trackside. Your expertise in performing EICRs on the railway network or in a commercial or industrial settings will be crucial for achieving excellent results. What you receive for joining us: We re looking to offer a salary of £38,000 - £42,500 , depending on experience. In addition, we offer a company vehicle, 23 days holiday (plus bank holidays), a performance related bonus, lots of overtime should you wish, a company pension, a uniform, and high street discounts. Here s a look at some of the things you ll be doing: Perform EICRs using your deep understanding of both single and three-phase systems Carry out electrical repairs and minor works across the South London rail network Be prepared for flexible working hours, including occasional stays away from home and weekend shifts Keep detailed administrative records of all work completed, coordinating with the Helpdesk for planned maintenance and reporting Can you show experience in some of these areas: Must have City & Guilds 2360 or 2365 Level 3, or equivalent to BSth edition NVQ Level 3 including AM2 City & Guilds or equivalent (phone number removed) Hold a current PTS certificate or happy to attend a PTS course along with IPAF and PASMA certifications (desirable). ECS JIB registration is also ideal. An enhanced DBS disclosure will be requested Do you see yourself reflected in the description above? If so, we encourage you to submit your application today. Uncertain whether your skills align perfectly? Don't hesitate to apply regardless; we value candidates with diverse skill sets and will carefully consider all applicants. Introducing our organisation: Compliance Group Electrical Ltd: We excel as an integrated provider. Trusted as compliance partners, we collaborate with clients in sectors such as Education, Health, Care Homes, Public Sector, Local Authority, Industry, Pharmaceutical, Hospitality, Leisure, Food & Beverage, Retail, and Media, to ensure risk reduction, safety improvement, and regulatory compliance.
Fire & Security Service Engineer - FM Sector Up to £40,000 + Van + Travel Paid Glasgow Are you a skilled Fire & Security Service Engineer looking to join a professional and forward-thinking Facilities Management (FM) company? We're recruiting on behalf of a reputable FM services provider that values technical excellence, safety, and career development - and they're hiring now! This is a field-based role servicing a range of commercial and industrial sites, with responsibilities across planned maintenance, fault-finding, minor remedial works, and client support. The Role: As a Fire and Security Engineer you will conduct servicing and repairs of fire & security systems such as Fire Detection Systems, Intruder Alarms, Access Control, and CCTV As a fire and secrutiy engineer you will ensure full compliance with industry standards such as BS 5839, BS 5266, NSI & BAFE requirements. You will complete electronic job sheets and reports Collaborate with Helpdesk for efficient scheduling As a Fire and Security engineer you will communicate with clients on-site, identifying upgrade opportunities Ensure all work meets company and legal compliance standards ? What We're Looking For: Proven experience in fire & security service and maintenance Knowledge of key systems and standards (e.g., Gent, Notifier, Texecom, BS 5839) Strong fault-finding and diagnostic skills Excellent client-facing and communication abilities A self-motivated team player with a professional approach Preferred Qualifications & Certifications: FIA Modules (Unit 1, 4, 5) NVQ Level 3 or C&G 2365 Electrical Installations CSCS/ECS Gold Card (or equivalent) Manufacturer training (Gent, Notifier, Paxton etc.) IPAF, PASMA, Asbestos Awareness (desirable) Full UK Driving Licence - Essential What You'll Get: Up to £40,000 + travel Paid Tools & equipment provided Industry-recognised training JBRP1_UKTJ
09/09/2025
Full time
Fire & Security Service Engineer - FM Sector Up to £40,000 + Van + Travel Paid Glasgow Are you a skilled Fire & Security Service Engineer looking to join a professional and forward-thinking Facilities Management (FM) company? We're recruiting on behalf of a reputable FM services provider that values technical excellence, safety, and career development - and they're hiring now! This is a field-based role servicing a range of commercial and industrial sites, with responsibilities across planned maintenance, fault-finding, minor remedial works, and client support. The Role: As a Fire and Security Engineer you will conduct servicing and repairs of fire & security systems such as Fire Detection Systems, Intruder Alarms, Access Control, and CCTV As a fire and secrutiy engineer you will ensure full compliance with industry standards such as BS 5839, BS 5266, NSI & BAFE requirements. You will complete electronic job sheets and reports Collaborate with Helpdesk for efficient scheduling As a Fire and Security engineer you will communicate with clients on-site, identifying upgrade opportunities Ensure all work meets company and legal compliance standards ? What We're Looking For: Proven experience in fire & security service and maintenance Knowledge of key systems and standards (e.g., Gent, Notifier, Texecom, BS 5839) Strong fault-finding and diagnostic skills Excellent client-facing and communication abilities A self-motivated team player with a professional approach Preferred Qualifications & Certifications: FIA Modules (Unit 1, 4, 5) NVQ Level 3 or C&G 2365 Electrical Installations CSCS/ECS Gold Card (or equivalent) Manufacturer training (Gent, Notifier, Paxton etc.) IPAF, PASMA, Asbestos Awareness (desirable) Full UK Driving Licence - Essential What You'll Get: Up to £40,000 + travel Paid Tools & equipment provided Industry-recognised training JBRP1_UKTJ
Fire & Security Service Engineer - FM Sector Up to £40,000 + Van + Travel Paid Glasgow Are you a skilled Fire & Security Service Engineer looking to join a professional and forward-thinking Facilities Management (FM) company? We're recruiting on behalf of a reputable FM services provider that values technical excellence, safety, and career development - and they're hiring now! This is a field-based role servicing a range of commercial and industrial sites, with responsibilities across planned maintenance, fault-finding, minor remedial works, and client support. The Role: As a Fire and Security Engineer you will conduct servicing and repairs of fire & security systems such as Fire Detection Systems, Intruder Alarms, Access Control, and CCTV As a fire and secrutiy engineer you will ensure full compliance with industry standards such as BS 5839, BS 5266, NSI & BAFE requirements. You will complete electronic job sheets and reports Collaborate with Helpdesk for efficient scheduling As a Fire and Security engineer you will communicate with clients on-site, identifying upgrade opportunities Ensure all work meets company and legal compliance standards ? What We're Looking For: Proven experience in fire & security service and maintenance Knowledge of key systems and standards (e.g., Gent, Notifier, Texecom, BS 5839) Strong fault-finding and diagnostic skills Excellent client-facing and communication abilities A self-motivated team player with a professional approach Preferred Qualifications & Certifications: FIA Modules (Unit 1, 4, 5) NVQ Level 3 or C&G 2365 Electrical Installations CSCS/ECS Gold Card (or equivalent) Manufacturer training (Gent, Notifier, Paxton etc.) IPAF, PASMA, Asbestos Awareness (desirable) Full UK Driving Licence - Essential What You'll Get: Up to £40,000 + travel Paid Tools & equipment provided Industry-recognised training JBRP1_UKTJ
09/09/2025
Full time
Fire & Security Service Engineer - FM Sector Up to £40,000 + Van + Travel Paid Glasgow Are you a skilled Fire & Security Service Engineer looking to join a professional and forward-thinking Facilities Management (FM) company? We're recruiting on behalf of a reputable FM services provider that values technical excellence, safety, and career development - and they're hiring now! This is a field-based role servicing a range of commercial and industrial sites, with responsibilities across planned maintenance, fault-finding, minor remedial works, and client support. The Role: As a Fire and Security Engineer you will conduct servicing and repairs of fire & security systems such as Fire Detection Systems, Intruder Alarms, Access Control, and CCTV As a fire and secrutiy engineer you will ensure full compliance with industry standards such as BS 5839, BS 5266, NSI & BAFE requirements. You will complete electronic job sheets and reports Collaborate with Helpdesk for efficient scheduling As a Fire and Security engineer you will communicate with clients on-site, identifying upgrade opportunities Ensure all work meets company and legal compliance standards ? What We're Looking For: Proven experience in fire & security service and maintenance Knowledge of key systems and standards (e.g., Gent, Notifier, Texecom, BS 5839) Strong fault-finding and diagnostic skills Excellent client-facing and communication abilities A self-motivated team player with a professional approach Preferred Qualifications & Certifications: FIA Modules (Unit 1, 4, 5) NVQ Level 3 or C&G 2365 Electrical Installations CSCS/ECS Gold Card (or equivalent) Manufacturer training (Gent, Notifier, Paxton etc.) IPAF, PASMA, Asbestos Awareness (desirable) Full UK Driving Licence - Essential What You'll Get: Up to £40,000 + travel Paid Tools & equipment provided Industry-recognised training JBRP1_UKTJ
Intelligent Resource is working in partnership with a major Client in the UK. We are currently recruiting for IT Field Service Engineer to be Glasgow based out. Job Title= IT Field Service Engineer Location = Glasgow, G69 6GA Duration= 12 Months Initially IR35 Status: Outside Responsibilities: Be involved in installing, maintaining, upgrading, and repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated, and progressed in the system Real Time. Co-ordinate between clients and vendors to ensure timely resolution of problems. Essential Skills: Applicant must have a full valid UK drivers' licence, own car, and business insurance. Ability to resolve hardware issues and basic software problems Intelligent Resource is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organization. Should you choose to contact Intelligent Resource regarding this role or apply for it, all personal data you submit to us will be processed in accordance with our Privacy Notice which you can find on our website. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
09/09/2025
Contractor
Intelligent Resource is working in partnership with a major Client in the UK. We are currently recruiting for IT Field Service Engineer to be Glasgow based out. Job Title= IT Field Service Engineer Location = Glasgow, G69 6GA Duration= 12 Months Initially IR35 Status: Outside Responsibilities: Be involved in installing, maintaining, upgrading, and repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated, and progressed in the system Real Time. Co-ordinate between clients and vendors to ensure timely resolution of problems. Essential Skills: Applicant must have a full valid UK drivers' licence, own car, and business insurance. Ability to resolve hardware issues and basic software problems Intelligent Resource is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organization. Should you choose to contact Intelligent Resource regarding this role or apply for it, all personal data you submit to us will be processed in accordance with our Privacy Notice which you can find on our website. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Jobs - Frequently Asked Questions
Use the location filter to find IT jobs in cities like London, Manchester, Birmingham, and across the UK.
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