66 jobs found

Service Designer Location: UK-wide (Hybrid working with occasional travel) Salary: 67,000 - 80,000 (depending on experience) + Great Perks Security Clearance: SC Cleared or Eligible About the Organisation This is an opportunity to join a forward-thinking organisation delivering high-impact digital and data solutions across the UK public sector. Known for its commitment to excellence and innovation, the company works on complex, large-scale programmes that improve services and outcomes for citizens. You'll be part of a collaborative, agile team that values curiosity, integrity, and user-centred design-working on meaningful projects that shape the future of digital government. The Role We are seeking mid to senior level Service Designers who are confident in their practice and require minimal support to get started. You will be responsible for designing complex, user-centred services for public sector clients, with opportunities to work across government and private sector engagements. You will help set the vision for service design, ensuring that iterative processes lead to successful outcomes. You will champion and facilitate collaboration across diverse multidisciplinary teams, fostering a culture of co-design and shared ownership of the design process. Key Responsibilities Support design decisions, communicate strategies, and coach others. Improve inclusive, accessible, and sustainable design practices. Align user needs with organizational goals. Plan and run design sessions. Embed hypothesis-driven and iterative design practices. Help teams adapt to changes and lead design work. Advocate for user-centred design and create inclusive environments for designers. Skills and Experience Essential: Proven ability to lead complex, user-centred design projects from initial concept to final implementation. Experience in designing government or public services. Strong knowledge of the (url removed) service standard. Strong skills in mentoring and coaching teams in iterative design practices. Expertise in integrating data-driven insights into service design. Experience in creating accessible and inclusive services. Ability to build and maintain strong, strategic relationships with key stakeholders. Excellent communication skills, with the ability to articulate and champion design concepts and strategies at the highest levels of the organization. Desirable: Ability to define and lead the strategic direction of service design within the business area. Expertise in, or the ability to lead user research projects and activities. Experience of leading design sessions and integrating diverse perspectives. Understand the strategic context of your work and how it aligns with broader project goals. Experience of working in other sectors. Consultancy experience and demonstrable experience of opening-up new account spaces. Multi-disciplinary design skills set. SC clearance. Qualifications Degree in Service Design, Interaction Design, User Experience Design, or a related field or equivalent experience. Relevant professional certifications or equivalent experience. Security Clearance To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Disclaimer Adecco are operating as an Employment Agency. Adecco are an equal opportunities employer and we are on the client's supplier list for this opening. Please be assured that your CV will be treated in the strictest confidence and we would always speak to you before discussing your CV with any potential employer.

Digital Performance Analyst Location: UK-wide (Hybrid working with occasional travel) Salary: 56,000 - 75,000 + Excellent Benefits Security Clearance: SC Cleared or Eligible About the Organisation This is an opportunity to join a forward-thinking organisation delivering high-impact digital and data solutions across the UK public sector. Known for its commitment to excellence and innovation, the company works on complex, large-scale programmes that improve services and outcomes for citizens. You'll be part of a collaborative, agile team that values curiosity, integrity, and user-centred design-working on meaningful projects that shape the future of digital government. The Role As a Digital Performance Analyst, you will be responsible for designing and implementing performance measurement frameworks, analysing service data, and helping teams make evidence-based decisions. You'll work within agile, multidisciplinary teams to ensure digital services are meeting user and business needs-translating complex data into clear, actionable insights. This role offers the opportunity to work across multiple government departments and public sector programmes, contributing to the delivery of accessible, inclusive, and high-performing digital services. Key Responsibilities Define, collect, and analyse performance data to assess service effectiveness and user impact. Develop and maintain dashboards and reporting tools using platforms such as Power BI, Tableau, Looker Studio, Google Analytics 4, BigQuery, and Google Tag Manager. Collaborate with developers, designers, and delivery teams to embed data-driven decision-making throughout the service lifecycle. Translate complex datasets into accessible insights for technical and non-technical audiences. Support GDS assessments by providing robust evidence aligned with the Government Digital Service performance framework. Work with cloud-based platforms (e.g. AWS, Google Cloud Platform) to support scalable analytics solutions. Contribute to communities of practice and support junior analysts through mentoring and knowledge sharing. Advocate for inclusive, user-centred design and sustainable service delivery. Essential Skills & Experience Experience in performance analysis, data analytics, or a related field within digital service delivery. Strong proficiency in data tools and languages: SQL, Python, R, Excel. Expertise in data visualisation and dashboard development using tools like Power BI, Tableau, Google Analytics, Looker Studio, and Google Tag Manager. Practical understanding of Government Digital Service (GDS) standards and experience applying GDS design principles in digital service delivery. Experience working with UK Central Government departments or regulated public sector environments. Ability to simplify complex data and communicate insights effectively across disciplines. Experience working with technical teams to ensure data is embedded in service design. Understanding of cloud technologies and their role in scalable data solutions. Strong stakeholder engagement and communication skills. Desirable Attributes Experience contributing to Centres of Excellence or analytics communities. Consultancy experience or exposure to client-facing environments. Understanding of how performance data can support environmental and social impact goals. Familiarity with sustainable service design principles. Security Clearance To be appointed, candidates must be eligible for Security Check (SC) clearance. This requires continuous residence in the UK for the past 5 years and other standard pre-employment checks. Disclaimer Adecco is acting as an Employment Agency. We are an equal opportunities employer and a listed supplier for this role. Your CV will be handled with the utmost confidentiality, and we will always consult you before submitting it to any client.

Content Designer X2 UK Wide - with travel to client 1/2X a month 65-75,000 per annum + permanent benefits Candidates must be eligible for SC Clearance , We're looking for a 2 experienced Content Designers to help create clear, accessible, and impactful content that empowers users and supports the transformation of digital services. The services you'll work on are often complex and high-impact, so we need people who can bring clarity where there is uncertainty and craft content that makes a real difference. What you'll do Design and deliver user-centred content across digital and offline channels, ensuring it is clear, concise, and accessible. Apply evidence-based approaches to content design, using insights from research and data to inform decisions. Work closely with user researchers, service designers, and interaction designers to ensure content is fully integrated into the user experience. Develop content strategies that align with project goals and meet user needs. Simplify complex policy or technical information into content that is easy to understand and act on. Participate in agile ceremonies, contribute to sprint planning, and iterate content based on feedback. Engage with stakeholders to gather requirements, present content solutions, and secure buy-in. Create inclusive content that adheres to GDS standards and accessibility guidelines. Represent and defend content design decisions at different stages of the project lifecycle. Share best practice, mentor others, and contribute to the wider content and design community. What we're looking for You'll bring strong expertise in user-centred content design , ideally with experience working on government or public sector services. We'd like you to have: Demonstrable experience delivering content on complex projects, from concept to final implementation. A strong understanding of the (url removed) service standard and GDS content design principles. Experience collaborating with multidisciplinary teams to ensure content meets user needs. Ability to use data and user insights to inform and improve content design. A track record of creating inclusive, accessible content for diverse audiences. Strong facilitation and communication skills to engage with stakeholders and present content solutions. Experience developing content strategies and managing content across multiple channels. Confidence in quality-assuring content and representing design decisions to stakeholders.

Content Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary : Negotiable, DoE, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary Triad is seeking a skilled Content Designer to join our team working on meaningful public sector digital services. You'll play a critical role in creating clear, concise, user-focused content for government-facing products and services. Your work will directly support the delivery of accessible, usable, and inclusive digital experiences for citizens. You will collaborate with multidisciplinary teams including user researchers, service designers, developers, and policy experts. You'll be expected to uphold the principles of the (url removed) content style guide and contribute to agile delivery teams across the entire product lifecycle. Key Responsibilities Research & Discovery - Conduct content audits, analyse user needs, and assess the content requirements of public sector services. Content Strategy - Develop and manage content strategies aligned with service and user goals. User-Centered Design - Write and iterate content based on user research, testing feedback, and analytics. Collaboration - Work closely with stakeholders, designers, developers, and policy teams to ensure content meets user and business needs. Accessibility - Ensure content is inclusive and accessible to all users, adhering to WCAG guidelines. Quality Assurance - Maintain high standards of content quality and consistency across platforms. Agile Delivery - Contribute to agile ceremonies and work in sprint cycles to continuously improve content. Skills and Experience Proven experience designing content for digital services within UK government or public sector organisations. Deep understanding of the (url removed) content style guide and GDS Service Manual. Strong writing and editing skills, with a focus on plain English and accessibility. Experience conducting and applying findings from user research and usability testing. Familiarity with tools such as Confluence, Jira, Figma, and collaboration platforms like Miro. Ability to handle multiple priorities and deliver high-quality content to tight deadlines. Experience working in multi-disciplinary agile teams, using agile and iterative design methods. Comfortable liaising with stakeholders and explaining content decisions clearly and confidently. Qualifications & Certifications A degree or equivalent qualification in a relevant field such as English, Communications, UX Design, or Journalism - Desirable Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development : Access to top-rated Udemy Business courses. Work Environment : Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa. Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: An interview with our Head of UX, including a career review and cultural fit assessment. A workshop and interview session with our principal consultants (materials provided in advance). We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other Information If this role is of interest to you or you would like further information, please contact Matt Goodman and submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter and a Disability Confident Leader .

UX Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary Negotiable, DoE, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech' or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate, people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary As a UX Designer at Triad, you will play a significant role in our client assignments. You will seek to align multiple perspectives by providing coherent views of how best to build and deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio of successful UX work is essential. Could you be Triad's next "Rising Star of the Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User research: Plan and conduct user research with appropriate methods including user interviews and surveys to address research problems, establish user needs, highlight pain points and identify opportunities to improve user experiences. Analysis: Use appropriate methods to analyse research and triangulate findings across multiple research outputs. Producing artefacts: Decide upon and produce artefacts based on the research and design including personas, user journeys, and service blueprints. Design and iteration: Create wireframes and designs using various levels of fidelity as appropriate and collate feedback to iterate these designs. Prototyping: Create interactive prototypes to different levels of fidelity to be able to test design options. Workshops: Initiate, plan and conduct workshops with stakeholders and users. Stakeholder collaboration: Work with stakeholders, users, business analysts, technical teams and product owners to shape and develop the user experience. Usability testing: Initiate, plan, conduct and analyse usability testing to evaluate digital systems and services. Accessibility and inclusion: Ensure research activities are inclusive (for accessibility and digital literacy needs) and designed to ensure services adhere to WCAG 2.2. Information architecture and navigation: Research for and design the information architecture to ensure users can navigate successfully. Measuring success: Work with stakeholders to define success metrics so that services can continually iterate. Agile working: Work and collaborate across multi-disciplinary teams using agile methods. Advocacy and education: Advocate for and educate client teams about user-centred design including upskilling and mentoring. Best practice and community: Be part of and contribute to the Community of Practice to ensure it develops alongside developments in the industry. Skills and Experience: Deep analytical thinking with a strong ability to communicate insights clearly through presentations and reports. Skilled in designing accessible systems and services, with a good understanding of WCAG 2.2 guidelines and inclusive design for users with varying levels of digital literacy (desirable). Experienced in creating intuitive, user-friendly digital experiences backed by solid user research and usability testing, with the ability to extract and present actionable insights. Proficient in prototyping and design tools including Figma, Adobe XD, Axure, and Balsamiq. Familiar with research and analysis tools such as Dovetail, Mural, and Microsoft Forms. Knowledge of front-end technologies (HTML, CSS, JavaScript) and analytical tools like Google Analytics (both desirable). Comfortable working within Agile frameworks and collaborating across multidisciplinary teams. Experience working with Government Digital Service (GDS) standards and practices (desirable). A portfolio of UX work is available on request . Qualifications & Certifications: A degree or equivalent qualification related to the area you work in - Desirable. Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa. Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: An interview with our Head of UX, including a career review and cultural fit assessment. A workshop and interview session with our principal consultants. We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please contact Ryan Jordan and submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.

Content Designer X3 - UK Wide - with travel to client 1/2X a month 65-75,000 per annum + permanent benefits Candidates must be eligible for SC Clearance , We're looking for a 2 experienced Content Designers to help create clear, accessible, and impactful content that empowers users and supports the transformation of digital services. The services you'll work on are often complex and high-impact, so we need people who can bring clarity where there is uncertainty and craft content that makes a real difference. What you'll do Design and deliver user-centred content across digital and offline channels, ensuring it is clear, concise, and accessible. Apply evidence-based approaches to content design, using insights from research and data to inform decisions. Work closely with user researchers, service designers, and interaction designers to ensure content is fully integrated into the user experience. Develop content strategies that align with project goals and meet user needs. Simplify complex policy or technical information into content that is easy to understand and act on. Participate in agile ceremonies, contribute to sprint planning, and iterate content based on feedback. Engage with stakeholders to gather requirements, present content solutions, and secure buy-in. Create inclusive content that adheres to GDS standards and accessibility guidelines. Represent and defend content design decisions at different stages of the project lifecycle. Share best practice, mentor others, and contribute to the wider content and design community. What we're looking for You'll bring strong expertise in user-centred content design , ideally with experience working on government or public sector services. We'd like you to have: Demonstrable experience delivering content on complex projects, from concept to final implementation. A strong understanding of the (url removed) service standard and GDS content design principles. Experience collaborating with multidisciplinary teams to ensure content meets user needs. Ability to use data and user insights to inform and improve content design. A track record of creating inclusive, accessible content for diverse audiences. Strong facilitation and communication skills to engage with stakeholders and present content solutions. Experience developing content strategies and managing content across multiple channels. Confidence in quality-assuring content and representing design decisions to stakeholders.

Superb 12 month contract opportunities on offer for multiple Senior Java Developers within a Central Government Department. We're looking for talented and enthusiastic Java Developers (with experience of Java 21) who want to work within an Agile, multidisciplinary team of Developers, Designers, and Analysts on a major digital transformation programme. You will be an integral part of the team designing, creating and improving new and existing products, and platforms across a major government programme. To be considered for these superb opportunities your skills/ experience will include the following: Recent experience with Java 21. Excellent understanding of TDD and BDD. Experience with large microservice architectures. Experience of working in an Agile environment. Be willing to work in a pair programming environment. Have experience in implementing APIs for internal and external use. Working knowledge of Jackson, JAX-RS, mocking frameworks such as Mockito, and messaging platforms such as ActiveMQ or Kafka. Experience of MongoDB or other document databases. Experience of building and scaling high-traffic websites. Experience working within the Public Sector is highly desirable. These assignments are inside scope of IR35 and will be offered on a hybrid working model (3 days per week in the Leeds office / 2 days WFH) To be considered for these opportunities, you must be a UK resident for the last five years and be eligible for SC clearance. For further information, please contact (url removed) Attenti Consulting is acting as an Employment Business in relation to this vacancy.

Role: Service Designer Location: London (Hybrid) Duration: 6-12 Months Day rate: 450 Umbrella Only Role Summary We are seeking a skilled and experienced Service Designer. You will be responsible for designing end-to-end service journeys that are user-centred, inclusive, and compliant with NHS and government digital standards. Key Responsibilities Lead service design activities across the programme, ensuring alignment with public sector policy, clinical workflows, and user needs. Map current and future state service journeys, identifying gaps, inefficiencies, and opportunities for improvement. Facilitate co-design workshops with patients, clinicians, stakeholders, and delivery teams. Produce service blueprints, journey maps, and design artefacts to support agile development and delivery. Collaborate with user researchers, content designers, interaction designers, and developers to ensure cohesive service experiences. Ensure services meet accessibility, safety, and data protection standards. Advocate for inclusive design and contribute to design governance and continuous improvement. Required Skills & Experience Proven experience in service design within healthcare or public sector programmes. Strong understanding of user-centred design, systems thinking, and agile delivery. Ability to translate complex clinical and operational requirements into intuitive service experiences. Experience producing service blueprints, journey maps, and design documentation. Familiarity with NHS digital standards, GDS guidelines, and accessibility legislation. Excellent stakeholder engagement and facilitation skills. Proficiency in tools such as Miro, Figma, Lucidchart, and Jira/Confluence. Preferred Qualifications Experience working on NHS screening programmes or clinical service transformation. Understanding of patient pathways, clinical safety standards, and health data governance. Background in UX, interaction design, or policy design is a plus.

Job Title Front-End Developer Location: Hybrid / Remote (UK-based) Contract Type: Contract (Outside IR35) Day Rate: £425-£450/day Clearance Required: Active SC Clearance Overview: We're partnering with a leading public sector organisation to deliver a key data-driven programme and are looking for an experienced Front-End Developer with active SC Clearance to join the team on a contract basis. This is a great opportunity to work on high-impact public sector initiatives, contributing to the design and development of intuitive and responsive user interfaces in a collaborative, forward-thinking environment. Key Responsibilities: Develop, test, and maintain responsive front-end applications using modern frameworks and technologies. Collaborate closely with UX/UI designers, back-end developers, and data teams to deliver seamless digital experiences. Ensure code quality through best practices including testing, reviews, and documentation. Integrate front-end components with AWS-based services, including Lambda. Participate in Agile ceremonies and contribute to sprint planning, estimations, and retrospectives. Work within the constraints and standards expected in secure, SC-cleared environments. Essential Skills & Experience: Proven front-end development experience in React , TypeScript , JavaScript , HTML , and CSS . Strong experience working with AWS , particularly Lambda and server less architectures. Comfortable working in fast-paced, Agile teams and within structured public sector delivery environments. Demonstrated experience contributing to data-focused or analytic-heavy projects. Excellent communication and stakeholder collaboration skills. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.

Senior Service Designer Location: Birmingham, Bristol, Leeds, Newcastle-upon-Tyne, Nottingham, Oldham, Swansea Salary: Up to £57,400 per annum Vacancy Type: Permanent, Full Time or Part Time Closing Date: 9th September 2025 The Role As Senior Service Designer in the Service Design and User Research team your role will be to help them deliver and continuously improve joined up, end-to-end services based on data and evidence. You will work in a delivery focused environment in collaboration with members of multi-disciplinary agile teams including policy experts, user researchers, data analysts, developers, content designers and business analysts. Your responsibilities will include, but arent limited to: Designing services which meet the Government Service Standard. Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop facilitation. Translate actionable insights from user research and other insight sources into accessible designs. Ensuring services meet public sector accessibility regulations. Development of user-facing features ensuring technical feasibility of UI/UX designs in line with the GDS Design System. Will prototype website designs and UI elements as required. Play a leading role in developing a user centred design community that will discuss methods, best practice and identify areas for improvement. Collaborate with stakeholder across the agency including service owners, product owners, user researchers, business analysts, content designers and developers. Skills and Qualifications To be successful in this role you will need to have the following experience: Relevant experience in design services and human-centred experiences including defining service design approaches, methodologies, and deliverables Experience of agile delivery and awareness of agile tools and how to use them Iterative and rapid prototyping with multidisciplinary teams Good understanding of responsive design and designing for mobile first Experience of delivering simple and clear communication of technical designs to non-technical stakeholders Experience of designing against constraints Awareness and experience of working to accessibility standards Strong understanding of information architecture, interaction design, visual design and prototyping. Experience in building coded prototypes using HTML and CSS or experience using the GOV.UK Prototype kit. Knowledge of JavaScript beneficial. Benefits Joining their department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and privilege day for the Kings birthday Flexible working options where they encourage a great work-life balance. 8 Bank Holidays plus an additional Privilege Day to mark the Kings birthday. Access to the staff discount portal. Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc. Joining a diverse and inclusive workforce with a range of staff communities to support all their colleagues. 24-hour Employee Assistance Programme providing free confidential help and advice for staff. To Apply If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application. JBRP1_UKTJ

Job Title: Service Designer Pay rate: 575 per day inside ir35 Contract: 6 months+ Location: Mostly remote - potential need for travel SC security clearance is required for this role Job Description: I am looking for a Service Designer for a for a client of mine who are a large IT consultancy operating within the public, central government and defence space. This role requires you to have extensive experience in the Public Sector, and with Government Digital Services. Responsibilities and skillset : Lead the service design of end-to-end services that meet user needs and deliver policy intent Lead the service design of user-centred services, ensuring accessibility and usability across digital touchpoints and service journeys Map and analyse complex service ecosystems, identifying pain points, opportunities, and dependencies Collaborate with multidisciplinary teams including policy, operations, product, delivery, system design and user-centred design Design collaboratively and in the open, engaging and sharing knowledge with your whole team and wider (where information security restrictions allow) Map existing systems and processes (online and offline), using verified information to provide evidenced 'as-is' Develop service blueprints, journey maps, and other artefacts to communicate service design concepts visually and in an easy-to-understand format Facilitate workshops and co-creation sessions with stakeholders and users Align service design with organisational goals, technical constraints, and delivery capabilities Advocate for user-centred and inclusive design practices across the organisation Support the development of service strategies and roadmaps for transformation Track pain points outside of scope of current delivery for future consideration Mentor and guide less senior service designers and contribute to the wider design community Ensure services are designed for scalability, sustainability, and continuous improvement? If you are interested in this role or wish to apply, please feel free to reply to this advert with your CV.

Service Designer Rate: 577.00 a day inside IR35 Duration: Initially 6 months Location: Mostly remote Clearance: Active SC Clearance required You will join a global IT consultancy delivering digital transformation to a public sector body. They are looking for a Service Designer with extensive experience in the Public Sector, and with Government Digital Services. In this role you will: lead the service design of end-to-end services that meet user needs and deliver policy intent lead the service design of user-centred services, ensuring accessibility and usability across digital touchpoints and service journeys map and analyse complex service ecosystems, identifying pain points, opportunities, and dependencies collaborate with multidisciplinary teams including policy, operations, product, delivery, system design and user-centred design design collaboratively and in the open, engaging and sharing knowledge with your whole team and wider (where information security restrictions allow) map existing systems and processes (online and offline), using verified information to provide evidenced 'as-is' develop service blueprints, journey maps, and other artefacts to communicate service design concepts visually and in an easy-to-understand format facilitate workshops and co-creation sessions with stakeholders and users align service design with organisational goals, technical constraints, and delivery capabilities advocate for user-centred and inclusive design practices across the organisation support the development of service strategies and roadmaps for transformation track pain points outside of scope of current delivery for future consideration mentor and guide less senior service designers and contribute to the wider design community ensure services are designed for scalability, sustainability, and continuous improvement?

Senior Interaction Designer Newport 46,262 - 56,996 per annum Hybrid working Pension up to 29% About the Role Acorn by Synergie is partnering with a forward-thinking public sector organisation undergoing an ambitious digital transformation. We are seeking an experienced Senior Interaction Designer (SC clearance eligible) to join their dynamic team and help shape user-centric public services at scale. This role requires working collaboratively in multidisciplinary teams and aligning design efforts with established Government Design Principles. Key Responsibilities: Collaborate with agile teams to craft and refine user-focused digital services, incorporating feedback from service leads and user research insights. Develop prototypes and user interactions spanning multiple platforms and channels, grounding design decisions in data and evidence. Uphold and promote design consistency by utilizing reusable components and established best practices. Lead and support the growth of fellow designers, mentoring them to maintain high standards and encourage continuous development. Who We're Looking For: Proven experience working within agile, multi-disciplinary environments producing iterative, user-centred designs. Expertise in designing accessible, seamless experiences across diverse digital channels. Ability to generate essential design deliverables such as user journeys, service blueprints, and site maps. Proficiency in prototyping tools like Figma, (url removed) Prototype Kit, or Adobe XD. Experience leading or participating in usability testing alongside researchers. Familiarity with the (url removed) Design System and Service Manual, contributing to ongoing improvements in design standards. Active engagement in a design community or practice network. Demonstrated ability to mentor and coach other designers on user-centred methodologies. Benefits & Perks: 29% pension contribution Flexible working hours within a 37.5-hour workweek 25 days holiday plus bank holidays, increasing to 30 days over time If you're passionate about creating meaningful, accessible digital services and want to be part of an organisation that values innovation, we'd love to hear from you. Interested? Apply now or contact Kristian at the Acorn by Synergie Head Office in Newport! Acorn by Synergie acts as an employment agency for permanent recruitment.

Job Title: Undergraduate Admissions Coordinator Department: Recruitment & Admissions Grade: Grade 5 Salary range: £24,285 - £27,131 per annum Working arrangements: Generally Monday - Friday 9am - 5pm, with some evening and weekend work. Recruitment & Admissions staff are currently hybrid working, and from 3 October staff will normally work on-site for a minimum of two days per week (40% of contracted hours), Monday - Friday. Closing date: 3rd October 2022 The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here The Role and the Department The Admissions Coordinator supports a professional, knowledgeable, effective and efficient admissions service delivering the University's strategic aims and targets and ensuring that University and external regulations and policies are adhered to. The post involves processing applications with a focus on certain departments and/or applicants, applying judgement to independently make criteria-based decisions. The post will take a lead within the admissions team on an area of work, identifying opportunities to make improvements where possible and then promoting these ideas to others. It also involves providing information, advice and guidance and developing positive working relationships with other staff within Recruitment and Admissions, across the wider University, and beyond. A commitment to maximising personal and team effectiveness and the principles of equality and diversity is essential. Occasional weekend/evening working will be required. This is to attend external events and assist with tasks such as open days and undergraduate confirmation. Due to the operational needs of the Office, annual leave is not permitted between the receipt of A level results and the 31st August each year, and the number of staff permitted to be on annual leave during September and other peak periods is restricted. Recruitment and Admissions Services Based in the Global Division, Recruitment and Admissions Services brings together a number of teams providing services in events, enquiry management, CRM, data analysis and forecasting, projects and compliance and admissions. It provides an essential service to the University in ensuring its financial sustainability and in delivering student number growth and increasing diversity in line with strategic aims and targets. We are the public face of the University in UK schools and colleges, through our contact with prospects, enquirers and applicants across the world and through our events programme. The team includes a range of professionals from a number of specialisms including administrators, decision makers, data analysts and forecasters, IT specialists, designers and marketers, events managers and recruiters. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following fantastic benefits: • 27 Days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 39 days per year. The University closes between Christmas and New Year. • No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies. • Lots of support for health and wellbeing including discounted membership for our state of the art sport and gym facilities and access to a 24-7 Employee Assistance Programme. • On site nursery is available and children's clubs in the summer holidays. • Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers). • There is a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities. • The opportunity to take part in staff volunteering activities to make a difference in the local community • Discounts are available via our benefits portal including; money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions. • We offer generous pension schemes. Durham University is committed to equality diversity, inclusion and values Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. It's important to us that all of our colleagues are aligned to both our values and commitment to EDI. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply/Person Specification When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Where a criteria has an asterix next to it, it may be given additional weighting when your application is considered. Your application should cover the following criteria: Essential Criteria 1. Excellent oral and written communication skills and the ability to develop effective working relationships, both internally and externally. 2. Strong digital competence with demonstrable skills in using core digital tools including internet, email, digital communication tools, and Microsoft 365 applications. 3. Five GCSE's at least Grade C or level four (or equivalent) including English Language and Mathematics (or equivalent experience). 4. Evidence of personal development to maintain skills. 5. Post-16 qualification or equivalent experience. 6. Relevant administrative experience in a busy, data driven, office environment. 7. Demonstrable ability to proactively work with team members to ensure the delivery of high quality services. 8. Demonstrable ability to provide advice and guidance to a range of customers and colleagues. 9. Experience of working on the front line with service delivery, and the ability to work under pressure and meet tight deadlines without compromising on quality. 10. Ability to solve problems as part of a team and resolve issues, plan solutions and make pragmatic decisions. 11. Ability to effectively network and exchange advice and information for development purposes. 12. Experience of working with complex administrative processes and requiring a high level of accuracy and attention to detail. 13. Ability to make criteria-based decisions and to think critically with sound judgement. Desirable Criteria 1. A good understanding of the student experience provided at Durham University 2. Knowledge and experience of Higher Education admissions processes, including making decisions on applications. How to apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. Where there are desirable criteria we would also urge you to provide any relevant evidence. Please don't forget to check if there is any weighted criteria (see above). While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application We prefer to receive applications online. We will update you about your application at various points during the process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails What you are required to submit: • A CV..... click apply for full job details

Are you a Technical Business Analyst looking for your next exciting role? Sopra Steria is looking for a number of Technical Business Analysts, for a unique opportunity to work on a digital transformation programme. The project will involve some of the newest technologies and approaches within the industry. The successful candidate will work closely with the other members of the Scrum Team to build a user-centred GIS mapping solution which integrates a number of features as specified and prioritized within the Product Backlog. We can offer great career progression opportunities, ability to be based anywhere across the UK, benefits which you can flex to meet your needs and training and development opportunities. What you'll be doing: Elicit, define and elaborate business requirements from end users, subject matter experts and other stakeholders. Capture, define, document, analyse and validate requirements. Identify and evaluate options for improving business processes. Support Product Owner by helping them to analyse the business domain, maintain a healthy Product Backlog and groom the Product Backlog. Ensure that requirements align with the product vision. Collaborate with other members of the Scrum Team to refine the Product Backlog. Ensure a level of documentation that allows the Scrum Team to have a clear and common understanding of requirements and business rules. Supports Product Owner to track requirements against priorities, identify gaps and ensure business value focus. Collaborate with User Experience Designers to ensure that the implementation is user-centric. Ensure that implementation aligns with business needs. Work very closely with Business Analysts and Product Owners in other Scrum Teams to complete a detailed analysis of the user journeys and business processes and translate these into user stories with acceptance criteria to help craft the product roadmap. What you'll bring: Experience of working as a Technical Business Analyst within a Scrum team. Demonstrable experience of writing user stories, with acceptance criteria, and supporting Product Owner to prioritise the Product Backlog, etc. Excellent oral and written communication skills. A team player who works well with technical and non-technical resources Ability to see tasks through to completion without significant guidance. It would be great if you had: Experience working on data driven projects. Experience working within the Transport Sector. Demonstrable experience of working as a Technical Business Analyst within a Scrum Team operating as part of an Agile Release Train (comprises multiple Scrum Teams). Demonstrable experience of working very closely with User Experience Designers. If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Permanent Location: Homebased with occasional travel to one of our offices Security Clearance Level: BPSS Internal Recruiter: Jen Whiteside Salary: £35,000 - £50,000 per annum Benefits: 25 days annual leave with the choice to buy additional days, life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we support many ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? We support the UK Government to tackle today's biggest challenges. We combine technical expertise and delivery capability with vision to accelerate change and reinvent the way that Public Services are designed and delivered. We work with energy and integrity to build intelligent, highly secure, joined-up solutions that make a difference to everyday lives. We've been helping Government to make a difference for 50 years, creating common systems and approaches, enabling government to work across multiple agencies and radically transform how Public Services are delivered. Empowering Government to make a difference to everyone, every day. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.

At Capgemini Invent, we help our clients to embrace innovation and transformation to get the future they want. By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future. About Capgemini Invent As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth. Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion Our brand promise "Get The Future You Want" reflects our passion for people and technology and highlights the company's commitment to inclusion and sustainability. An important aspect of 'Get the Future You Want' is to balance hybrid ways of working between your Capgemini office, home, and client location (where applicable). We recognise that it is an imperative to create flexibility so you can enjoy an optimal work-life balance and feel empowered to achieve success. When you come onboard, or before, please discuss this with your manager so you can agree the best ways of working for your role, team, and client. Get The Future You Want See what it's like to work at Capgemini Invent, visit our Glassdoor page As an Agile Coach, you'll: Work with project teams to analyse current systems and processes, then design a strategy for the adoption of agile best practices across an organisation or portfolio Guide teams to help them stay on track with agile techniques and ceremonies, fine-tuning approaches as needed to ensure the overall strategy is being met Lead agile workshops for both development and functional teams, as well as key stakeholders Promote and advocate a culture of continuous improvement, setting goals and milestones and being accountable for them Drive cultural change by championing an agile mindset and ensure the organisation is at the forefront of industry best practices Facilitate learning and development through individual and team coaching Coach senior management in agile practices to ensure adoption of best practices from top-down Effectively communicate agile principles, scrum practices and the overall target operating model across an organisation Champion the use of effective metrics and other objective measures across cross-functional teams Undertake daily follow-ups with individual team members to ensure projects are on track and goals are being met Keep an objective perspective on issues and troubleshoots by applying agile principles Support teams in determining the resource allocation and specific roles to maintain agile practices and ensure smooth project delivery Foster a culture of collaboration with other agile coaches, and building a network with other agile champions across the organisation Skills you will need: Proven experience as an Agile coach in a team or organisation that has been applying agile principles, practices, and theory Understanding and experience of widely accepted successful agile techniques Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, increasing transparency and measuring success Knowledge of various well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach Experience with agile project management tools such as Team Foundation Server or the Atlassian suite of products such as Jira, Confluence Experience of mentoring colleagues Knowledge of business requirements prioritisation techniques Ability to lead a team of resources across multiple sites, whilst building solid business relationships Excellent written, verbal and interpersonal skills; must be capable of focusing and maintaining project direction and be able to lead and motivate a team of specialist technical and/or business resources, as well as management of senior stakeholders Experience of managing projects with business and technology deliverables and / or changes involving external third-party providers Ability to communicate effectively within a team, across teams and in larger communities of practice Experience of facilitating difficult discussions and agile ceremonies Assertiveness, to ensure that Agile principles are adhered to while being pragmatic about practices Enthusiasm, to be a source of motivation for individuals and teams and able to lead teams to self-organisation A strong sense of personal continuous improvement - be growing your skill sets, learning new tools or sharing techniques across a community We are hiring all levels of experience. Whether you have been working as part of a small team or leading large or complex engagements, we have the role for you. Potential is also just as important to us as having the required skills. If you have the right mindset and you're passionate about the role, we will be able to provide you with bespoke training and the support to build all the skills you need. An overview of the role As an Agile Coach you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector. Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. The work: No matter the project or customer, your work will have a meaningful impact on society, businesses and lives. It's really rewarding. And it's also really varied. You'll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time. Collaboration and Innovation: We really believe in creating a partnership with our customers. Using our Accelerated Solutions Environment (ASE), you'll get to know the customer's needs and challenges, demo innovative solutions and quickly solve problems. It'll help you discover unexpected answers together. Why us? Capgemini Invent UK is a winner at the Glassdoor Employees' Choice Awards for the 2nd year running, placing in the top 50 employers in its list of the Best Places to Work in 2022. At Capgemini Invent we pride ourselves on our collaborative innovation culture and we provide autonomy in driving your own career and developing the skills they need to achieve success. Whilst we're a global consultancy, we're made up of supportive, close-knit communities all working to get the best solutions for our customers and create the best working environment for our employees. We offer formal training and certifications from industry leaders specific to your role, as well as informal trainings, support and mentorship in our Digital Business Analyst Consultant community. We offer interesting and challenging client engagements, opportunities to work and learn from our experienced team of Digital Business Analyst Consultants and the chance to experience a wide range of different clients and industries. Diversity: Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs. Learning and development: There's an endless amount to learn at Capgemini, and an endless number of ways to do so. So, you'll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fontaine (near Paris, France), where we host a conference. Outside of dedicated training..... click apply for full job details

At Capgemini Invent, we help our clients to embrace innovation and transformation to get the future they want. By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future. About Capgemini Invent As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth. Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion Our brand promise "Get The Future You Want" reflects our passion for people and technology and highlights the company's commitment to inclusion and sustainability. An important aspect of 'Get the Future You Want' is to balance hybrid ways of working between your Capgemini office, home, and client location (where applicable). We recognise that it is an imperative to create flexibility so you can enjoy an optimal work-life balance and feel empowered to achieve success. When you come onboard, or before, please discuss this with your manager so you can agree the best ways of working for your role, team, and client. Get The Future You Want See what it's like to work at Capgemini Invent, visit our Glassdoor page As a Scrum Master, you'll: Guide teams and organisations on how to use Agile/Scrum practices Assess the Agile Maturity of teams and organisations and coach them to higher levels of maturity, at a pace that is sustainable and comfortable Identify and support the scrum team and stakeholders in dealing with blockers and impediments Build a trusting and safe environment where problems can be raised with an emphasis on problem-solving and continual learning Assist with internal and external communication, improving transparency and information flow Support and educate the Product Owner, especially on refining and maintaining the product backlog Provide support to the team using a servant leadership style whenever possible and leading by example Facilitate reviews, retrospectives, daily stand ups and planning meetings Foster a culture of collaboration with other scrum masters, and building a network with other agile champions across the organisation Put into practice agile values and principles from the Agile Manifesto. Contribute to the further growth and expertise of Digital Factory and the Business Technology unit within Capgemini Invent through business and practice development activities (E.g. Enhancing learning and development materials, publishing thought leadership articles and mentoring others) Skills you'll need: Proven experience in undertaking the Scrum Master role in a team that has been applying Scrum principles, practices, and theory Experience in delivery of multi-disciplinary projects and working in cross-functional teams Experience of Agile project management tools such as Team Foundation Server or the Atlassian suite of products such as Jira, Confluence Understanding and experience of widely accepted successful Agile techniques Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, increasing transparency and measuring success Knowledge of various well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach Excellent communication skills with the ability to connect and engage across multiple teams, business units and organisations at multiple levels of seniority Previous experience of mentoring colleagues Knowledge of business requirements prioritisation techniques Ability to lead a team of resources across multiple sites, whilst building solid business relationships Excellent written, verbal and interpersonal skills; must be capable of focusing and maintaining project direction and be able to lead and motivate a team of specialist technical and/or business resources, as well as management of stakeholders Experience of managing projects with business and technology deliverables and / or changes involving external third-party providers We are hiring all levels of experience. Whether you have been working as part of a small team or leading large or complex engagements, we have the role for you. Potential is also just as important to us as having the required skills. If you have the right mindset and you're passionate about the role, we will be able to provide you with bespoke training and the support to build all the skills you need. An overview of the role: As a Scrum Master, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector. Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. The work: No matter the project or customer, your work will have a meaningful impact on society, businesses and lives. It's really rewarding. And it's also really varied. You'll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time Collaboration and Innovation: We really believe in creating a partnership with our customers. Using our Accelerated Solutions Environment (ASE), you'll get to know the customer's needs and challenges, demo innovative solutions and quickly solve problems. It'll help you discover unexpected answers together. Why Us? Capgemini Invent UK is a winner at the Glassdoor Employees' Choice Awards for the 2nd year running, placing in the top 50 employers in its list of the Best Places to Work in 2022. At Capgemini Invent we pride ourselves on our collaborative innovation culture and we provide autonomy in driving your own career and developing the skills they need to achieve success. Whilst we're a global consultancy, we're made up of supportive, close-knit communities all working to get the best solutions for our customers and create the best working environment for our employees. We offer formal training and certifications from industry leaders specific to your role, as well as informal trainings, support and mentorship in our Scrum Master community. We offer interesting and challenging client engagements, opportunities to work and learn from our experienced team of Scrum Masters and the chance to experience a wide range of different clients and industries. Diversity: Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs. Learning and development: There's an endless amount to learn at Capgemini, and an endless number of ways to do so. So, you'll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fontaine (near Paris, France), where we host a conference. Outside of dedicated training, everyone makes time to help and support one another - collaboration is encouraged across all of our teams. Work/Life Harmony: We understand that everyone has varied lives and we want you to have a great work-life balance. So, where possible, our Work Life Harmony policy will help you to work flexibly and juggle your work and home life. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact..... click apply for full job details